Honeywell 950009 Handheld computer with 3 radios User Manual 95XX UG

Honeywell International Inc Handheld computer with 3 radios 95XX UG

User Manual

™ User’s Guide - GSM DraftDolphin® 9500/9550 Mobile ComputerWindows® Powered Pocket PC 2002
TrademarksDolphin, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.Microsoft Pocket PC 2002, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.Intel is a registered trademark of Intel Corporation. Chapter 7 (pages 7-1–7-11) contains copyrighted information from SyChip, Inc.Chapter 7 (pages 7-12–7-25) contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered trademarks of Meetinghouse.The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to HHP. Chapter 8 is copyrighted information used by permission from Bluetooth SIG, Inc.Information appears in Chapter 9 (9-3–9-15 and 9-17–9-22) with permission from INTRINSYC Software, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.DisclaimerHand Held Products, Inc. d/b/a HHP (“HHP”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HHP to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HHP.HHP shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HHP. 2000-2003 Hand Held Products, Inc. All rights reserved.Web Address: www.hhp.com
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft iiiChapter 1 - IntroductionRequired Safety Labels....................................................................................................................... 1-2Location........................................................................................................................................ 1-2Dolphin 9500/9550 Batch Terminal............................................................................................. 1-2Regulatory and Safety Approvals for all Dolphin 9500/9550 Terminals .......................................... 1-3Dolphin 9500/9550 WLAN or WPAN Radio .............................................................................. 1-4Dolphin 9500 WWAN Radio....................................................................................................... 1-5FCC Compliance................................................................................................................................. 1-6Dolphin 9500/9550 Batch Terminal............................................................................................. 1-6Dolphin 9500/9550 RF Terminal with 802.11b, Bluetooth, and/or GSM Radios ....................... 1-6Dolphin 9500/9550 802.11b, GSM, and/or Bluetooth R&TTE Compliance Statement.............. 1-7Pacemakers, Hearing Aids and Other Electrically Powered Devices .......................................... 1-7Microwaves .................................................................................................................................. 1-7Care and Cleaning of the Dolphin 9500/9550 .................................................................................... 1-7Chapter 2 - Getting StartedOverview............................................................................................................................................. 2-1Dolphin 9500/9550 Models and Options............................................................................................2-2Image Engine Options.................................................................................................................. 2-2Dolphin 9500/9550 Peripherals .......................................................................................................... 2-3Dolphin 9500/9550 Accessories ......................................................................................................... 2-4Bar Code Symbologies Supported ..................................................................................................... 2-5Using the Dolphin 9500/9550 for the First Time................................................................................ 2-6Resetting the Terminal...................................................................................................................... 2-12Soft Reset (Warm Boot)............................................................................................................. 2-12Hard Reset (Cold Boot).............................................................................................................. 2-12Suspend Mode................................................................................................................................... 2-12Chapter 3 - Dolphin 9500/9550 OverviewSystem Features .................................................................................................................................. 3-1Front Panel Features ........................................................................................................................... 3-2Back Panel Features............................................................................................................................ 3-4Dolphin 9500................................................................................................................................ 3-4Dolphin 9550................................................................................................................................ 3-6Side Panel Features............................................................................................................................. 3-8Bottom Panel Features ........................................................................................................................ 3-9Mechanical Connector.................................................................................................................. 3-9Table of Contents
iv Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftBatteries ............................................................................................................................................ 3-10Main Battery Pack ...................................................................................................................... 3-10The Li-ion battery pack requires four hours to charge completely. ........................................... 3-10Internal Backup Battery.............................................................................................................. 3-10Managing Battery Power............................................................................................................ 3-11Default Critical and Low Battery Points .................................................................................... 3-11Setting Critical and Low Battery Points..................................................................................... 3-11Checking Battery Power............................................................................................................. 3-12Storing Batteries ......................................................................................................................... 3-12Guidelines for Battery Use and Disposal ................................................................................... 3-12Dolphin 9500/9550 Technical Specifications................................................................................... 3-13Chapter 4 - Using the Dolphin 9500/9550 Mobile ComputerEntering Data ...................................................................................................................................... 4-1Today Screen ...................................................................................................................................... 4-2Navigation Bar .................................................................................................................................... 4-3Command Bar............................................................................................................................... 4-3Pop-Up Menus .................................................................................................................................... 4-4Selecting Programs ............................................................................................................................. 4-5Imager ................................................................................................................................................. 4-6Decoding a Bar Code ................................................................................................................... 4-6Capturing Images ......................................................................................................................... 4-8Using the Keyboards........................................................................................................................... 4-935-Key Numeric/Alpha Keyboard ............................................................................................. 4-1243-Key Numeric/Alpha Keyboard ............................................................................................. 4-1356-Key Alpha/Numeric Keyboard ............................................................................................. 4-14Key Combinations...................................................................................................................... 4-14Adjusting the Backlight .................................................................................................................... 4-15Color Display ............................................................................................................................. 4-15Monochrome Display ................................................................................................................. 4-15Communication Media Options........................................................................................................ 4-17Software Communication Programs .......................................................................................... 4-17Radio Options ................................................................................................................................... 4-18Available Radio Combinations .................................................................................................. 4-18Radio Driver Installation ............................................................................................................ 4-18The Radio Manager .................................................................................................................... 4-18Powering Up a Radio ................................................................................................................. 4-19Entering Text Using the Input Panel................................................................................................. 4-20Using the SIP.............................................................................................................................. 4-20Using the Letter Recognizer....................................................................................................... 4-20Using the Block Recognizer....................................................................................................... 4-21Selecting Text............................................................................................................................. 4-21Input Panel Options .................................................................................................................... 4-22Writing on the Screen ....................................................................................................................... 4-23To Select Writing ....................................................................................................................... 4-23Drawing on the Screen...................................................................................................................... 4-24Selecting a Drawing ................................................................................................................... 4-24Status Icons ....................................................................................................................................... 4-25
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft vNotifications...................................................................................................................................... 4-25Finding and Organizing Information ................................................................................................ 4-26Chapter 5 - SettingsOverview............................................................................................................................................. 5-1Personal Tab........................................................................................................................................ 5-2Adding a Program to the Start Menu............................................................................................ 5-3System Tab.......................................................................................................................................... 5-5About ............................................................................................................................................ 5-5Backlight ...................................................................................................................................... 5-6Clock ............................................................................................................................................ 5-6CPU Speed ................................................................................................................................... 5-6HHP WLAN Settings ................................................................................................................... 5-7IrDA Config ................................................................................................................................. 5-7Memory ........................................................................................................................................ 5-8Power.......................................................................................................................................... 5-11Radio Manager ........................................................................................................................... 5-11Regional Settings........................................................................................................................ 5-11Remove Programs ...................................................................................................................... 5-13Screen ......................................................................................................................................... 5-15Connection Settings .......................................................................................................................... 5-16Connections Tab......................................................................................................................... 5-17Deleting Connections ................................................................................................................. 5-24Creating a Custom Connection................................................................................................... 5-24Connecting.................................................................................................................................. 5-26Network Card Connections ........................................................................................................5-27Network Adapters ............................................................................................................................. 5-28Editing Properties ....................................................................................................................... 5-29Chapter 6 - CommunicationsOverview............................................................................................................................................. 6-1Help on Connecting...................................................................................................................... 6-1Installing Additional Software ..................................................................................................... 6-1Using ActiveSync ............................................................................................................................... 6-2Capabilities................................................................................................................................... 6-2Requirements................................................................................................................................ 6-2Setting Up Your Desktop Computer ............................................................................................ 6-2Synchronizing from Your Desktop Computer ............................................................................. 6-2Synchronizing from Your Device ................................................................................................ 6-3Adding Programs to the Terminal Using ActiveSync.................................................................. 6-3Using Infrared ..................................................................................................................................... 6-5Verify That the IrDA Port is Enabled .......................................................................................... 6-5Verify That Beam Settings Are Set to Receive............................................................................ 6-6Sending and Receiving Information............................................................................................. 6-6Troubleshooting............................................................................................................................ 6-7Using an ISP ....................................................................................................................................... 6-8Adding Programs Directly from the Internet ............................................................................... 6-8
vi Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftChapter 7 - Wireless LAN Communications with 802.11bOverview............................................................................................................................................. 7-1Powering Up the 802.11b Radio Driver ....................................................................................... 7-1Configuring the 802.11b Radio........................................................................................................... 7-2Accessing the Configuration Utility.............................................................................................7-2The Configuration Utility............................................................................................................. 7-2Status Tab ..................................................................................................................................... 7-2Config Tab.................................................................................................................................... 7-4Advanced Tab............................................................................................................................... 7-9About Tab................................................................................................................................... 7-10The Status Icon........................................................................................................................... 7-10Wireless Security Supplement .......................................................................................................... 7-12Installing the AEGIS Client Software ........................................................................................ 7-12Configuring the Pocket PC Client .............................................................................................. 7-16Running AEGIS Client............................................................................................................... 7-17Configuring the AEGIS Client Software.................................................................................... 7-18Port Setting Menus ..................................................................................................................... 7-22Port Setting Parameters .............................................................................................................. 7-24Certificate Management ............................................................................................................. 7-25Chapter 8 - Wireless PAN Communications with BluetoothOverview............................................................................................................................................. 8-1Powering Up the Bluetooth Radio Driver .................................................................................... 8-1Setting Up Your Bluetooth Card ..................................................................................................8-1Assign COM Ports .............................................................................................................................. 8-2Discover Bluetooth Device(s)............................................................................................................. 8-3Bond With Discovered Device(s)................................................................................................. 8-3View Device Properties................................................................................................................ 8-5Set Up Your Favorite Device ....................................................................................................... 8-6Change Views............................................................................................................................... 8-6Delete a Device From the Folder .................................................................................................8-7Turn Radio Transmitter ON/OFF ....................................................................................................... 8-8Bluetooth ActiveSync ......................................................................................................................... 8-9Bluetooth LAN Access ..................................................................................................................... 8-11OBEX................................................................................................................................................ 8-14Exchange Business Cards........................................................................................................... 8-14Send a Contact............................................................................................................................ 8-15Send a File .................................................................................................................................. 8-16Browse Remote Device .............................................................................................................. 8-18 Receive Contact or File ............................................................................................................. 8-22Enable File Sharing .................................................................................................................... 8-22Using the Dialer ................................................................................................................................ 8-24Get Connected Wizard...................................................................................................................... 8-26Dial-up to Your Network .................................................................................................................. 8-29
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft viiChapter 9 - Wireless WAN Communications with GSM/GPRSOverview............................................................................................................................................. 9-1Powering Up the GSM/GPRS Radio Driver ................................................................................ 9-1Capabilities................................................................................................................................... 9-1Tri-Band Antenna......................................................................................................................... 9-1Requirements................................................................................................................................ 9-1SIM Card Installation.......................................................................................................................... 9-2Using uPhone ...................................................................................................................................... 9-3Accessing uPhone......................................................................................................................... 9-3Phone Status ................................................................................................................................. 9-3Bubble Dialogs ............................................................................................................................. 9-4Using the Dialler ................................................................................................................................. 9-5Making a Call ............................................................................................................................... 9-5Receiving a Call ........................................................................................................................... 9-6Ending a Call ................................................................................................................................ 9-6Touchtones ................................................................................................................................... 9-7Volume Control............................................................................................................................ 9-7Tools Menu................................................................................................................................... 9-7Settings Menu............................................................................................................................... 9-8Audio Modes....................................................................................................................................... 9-9Handset......................................................................................................................................... 9-9Headset ......................................................................................................................................... 9-9Hands-Free ................................................................................................................................... 9-9Ringtone Configuration .................................................................................................................... 9-10Accessing Ringtone Configuration ............................................................................................ 9-10WAV Files.................................................................................................................................. 9-10Previewing Tones ....................................................................................................................... 9-10Call Log ............................................................................................................................................ 9-11Opening the Call Log ................................................................................................................. 9-11Call Log Options ........................................................................................................................ 9-12Tools Menu................................................................................................................................. 9-12SMS Manager ................................................................................................................................... 9-13Opening the SMS Manager ........................................................................................................ 9-13Sending an SMS Message ..........................................................................................................9-14Online Help....................................................................................................................................... 9-15GPRS Settings................................................................................................................................... 9-16To Select Pre-Configured GPRS Settings .................................................................................. 9-16To Add a GPRS Setting.............................................................................................................. 9-17GPRS Connection....................................................................................................................... 9-17Establishing GPRS Internet Settings ................................................................................................ 9-19
viii Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftChapter 10 - ApplicationsCalendar: Scheduling Appointments and Meetings.......................................................................... 10-1Using the Summary Screen ........................................................................................................10-3Creating Meeting Requests ........................................................................................................ 10-3Contacts............................................................................................................................................. 10-4Using the Summary Screen ........................................................................................................10-6Tasks ................................................................................................................................................. 10-7Using the Summary Screen ........................................................................................................10-9Notes ............................................................................................................................................... 10-10Inbox ............................................................................................................................................... 10-12Synchronizing E-mail Messages .............................................................................................. 10-12Connecting Directly to an E-mail Server ................................................................................. 10-12Using the Message List ............................................................................................................ 10-13Composing Messages ............................................................................................................... 10-15Managing E-mail Messages and Folders.................................................................................. 10-15Folder Behavior with a Direct Connection to an E-mail Server .............................................. 10-16Pocket Internet Explorer ................................................................................................................. 10-17Accessing Pocket Internet Explorer ......................................................................................... 10-17Browse the Internet on Your Terminal..................................................................................... 10-17The Mobile Favorites Folder.................................................................................................... 10-18Creating and Synchronizing Mobile Favorites......................................................................... 10-18Using AvantGo® Channels ....................................................................................................... 10-19Companion Programs...................................................................................................................... 10-21Pocket Word.................................................................................................................................... 10-21Using Pocket Word .................................................................................................................. 10-21Typing Mode ............................................................................................................................ 10-22Writing Mode ........................................................................................................................... 10-23Drawing Mode.......................................................................................................................... 10-24Pocket Excel.................................................................................................................................... 10-25Tips for Working in Pocket Excel............................................................................................ 10-25Chapter 11 - Dolphin 9500/9550 HomeBaseOverview........................................................................................................................................... 11-1Dolphin 9500/9550 HomeBase Parts and Functions ........................................................................ 11-2Front Panel ................................................................................................................................ 11-2Rear Panel .................................................................................................................................. 11-4HomeBase Serial Connector ............................................................................................................. 11-5Powering the HomeBase................................................................................................................... 11-6Charging the Main Battery................................................................................................................ 11-7To Power a Terminal and Charge its Main Battery.................................................................... 11-7Charging a Spare Battery Using the Auxiliary Battery Well ..................................................... 11-7
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft ixCommunications ............................................................................................................................... 11-8Communications Types.............................................................................................................. 11-8Equipment Requirements ........................................................................................................... 11-8Setting up the HomeBase for RS-232 Communications ............................................................ 11-8Setting up the HomeBase for USB Communication ................................................................ 11-10Communicating with the Dolphin 9500/9550 Terminal .......................................................... 11-12Verifying Communication........................................................................................................ 11-12Verifying Data Transfer ........................................................................................................... 11-12Mounting the HomeBase ................................................................................................................ 11-13Desk Mounting ......................................................................................................................... 11-13Wall Mounting ......................................................................................................................... 11-14Chapter 12 - Dolphin 9500/9550 Mobile BaseOverview........................................................................................................................................... 12-1Mobile Base Parts and Functions...................................................................................................... 12-2Front Panel ................................................................................................................................. 12-2Bottom Panel .............................................................................................................................. 12-3Powering the Dolphin Terminal........................................................................................................ 12-4Charging the Dolphin Terminal ................................................................................................. 12-4Installing the Dolphin Mobile Base .................................................................................................. 12-5Mounting the Mobile Base ......................................................................................................... 12-5Powering the Dolphin Mobile Base ........................................................................................... 12-6Setting the Mobile Base Up for Communications ............................................................................ 12-7Connecting the Cables................................................................................................................ 12-7Mobile Base Serial Connector....................................................................................................12-8Configuring the Dolphin Terminal............................................................................................. 12-8Chapter 13 - Dolphin 9500/9550 ChargeBaseOverview........................................................................................................................................... 13-1Dolphin ChargeBase Parts and Functions......................................................................................... 13-2Front Panel ................................................................................................................................ 13-2Back Panel.................................................................................................................................. 13-2Power Supply ............................................................................................................................. 13-3Supplying Power to the ChargeBase................................................................................................. 13-3Inserting and Removing Terminals................................................................................................... 13-4Inserting...................................................................................................................................... 13-4Removing ................................................................................................................................... 13-4Charging Terminals in the ChargeBase ............................................................................................ 13-5Mounting the ChargeBase................................................................................................................. 13-6Bottom Panel .............................................................................................................................. 13-6Using the DIN Rail..................................................................................................................... 13-6Using the Mounting Brackets.....................................................................................................13-8
xDolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftChapter 14 - Dolphin 9500/9550 QuadChargerOverview........................................................................................................................................... 14-1Dolphin QuadCharger Parts and Functions ...................................................................................... 14-1Front Panel ................................................................................................................................ 14-1Rear Panel................................................................................................................................... 14-2Supplying Power to the QuadCharger .............................................................................................. 14-3Inserting and Removing Battery Packs............................................................................................. 14-3Storing Batteries ......................................................................................................................... 14-3Charging Batteries in the QuadCharger............................................................................................ 14-3Using the Battery Analyzer............................................................................................................... 14-4To Analyze a Battery.................................................................................................................. 14-4Mounting the QuadCharger .............................................................................................................. 14-5Troubleshooting ................................................................................................................................ 14-6Chapter 15 - Warranty, Support, and ServiceLimited Warranty.............................................................................................................................. 15-1How to Extend Your Warranty .................................................................................................. 15-1Return Information............................................................................................................................ 15-2Calling for an RMA Number...................................................................................................... 15-2Service and Repair Locations..................................................................................................... 15-2Shipping...................................................................................................................................... 15-2Repair ......................................................................................................................................... 15-2Technical Assistance......................................................................................................................... 15-3Assistance Online ....................................................................................................................... 15-3FTP Server.................................................................................................................................. 15-3 Appendix A - Keyboards Overview............................................................................................................................................ A-1General Windows Keyboard Shortcuts ....................................................................................... A-143-Key Alpha/Numeric Keyboard .................................................................................................. A-2Blue Key Functions and Characters ............................................................................................ A-2Red Key Functions and Characters ............................................................................................. A-3Key Combinations....................................................................................................................... A-335 Key Numeric/Alpha Keyboard ..................................................................................................... A-5Blue Key Functions and Characters .......................................................................................... A-5Key Combinations....................................................................................................................... A-656 Key Full Alpha Numeric............................................................................................................... A-7Key Combinations....................................................................................................................... A-9Com Port Assignment Table ........................................................................................................... A-10
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 1 - 11IntroductionCongratulations on the Purchase of Your New Dolphin 9500 or Dolphin 9550 Mobile Computer! You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities. Ergonomics The patented shape of the Dolphin 9500 fits into either hand comfortably with major function keys that are easy to access. The hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistol-grip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use. Rugged DesignDolphin 9500/9550 terminals are the most durable mobile computers on the market. Their rugged design can withstand repeated five-foot drops onto a concrete floor, extreme temperatures, and high humidity, moisture, and dust conditions. The terminals are independently to meet IP64 specifications.Mobile ComputingBuilt to last, the Dolphin’s durably built case houses • A low-power, high-resolution digital image engine for omni-directional and auto-discrimination decoding of linear bar codes• Co-located and integrated 802.11b and BluetoothTM wireless radios for real-time data collection applications (optional)• An Intel® X-Scale 400MHz RISC microprocessor for fast processing• A Microsoft® Windows® for Pocket PC platform that is easily programmable with standard programming tools• 64 MB RAM and 32 MB FLASH memory configuration for ample and secure data storage• An optional Secure Digital (SD) memory interface for additional memory capabilities You can also install custom software applications, making the Dolphin 9500/9550 the ultimate mobile data collection solution for your enterprise needs.Additional FeaturesThe Dolphin 9500/9550 features: • Long-lasting Lithium Ion (Li-ion) batteries• A large, easy-to-read 1/4 VGA (240 x 320) color or monochrome backlit touch screen that can display text or graphics • Three keyboard options • An industrial connector that supports both serial and USB communications as well as power out to peripheral devices• A full suite of compatible peripheral devices• Decoding of stacked linear and matrix codes• Digital picture capability• Optical Character Recognition (OCR) functionalityApplication Development Tools• Dolphin SDK for Pocket PC 2002 with embedded VB or C++• Dolphin.NET SDK for Pocket PC 2002 with Visual Studio.NET 2003This User’s GuideThe Dolphin 9500/9550 Mobile Computer User’s Guide is designed to provide you with the information you need to make the most of your Dolphin terminal. Sections on the basics, safety, battery use, accessories, and service make this guide a complete source of information.
1 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftRequired Safety LabelsThe Dolphin 9500/9550 mobile computer meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.LocationSafety labels appear on the back panel of both terminals. On the Dolphin 9500 units, the required information is contained in the label. On the Dolphin 9550, some required information is embedded in the plastic and the rest is in the label. Dolphin 9500/9550 Batch Terminal The following are the required safety labels for batch terminals that appear on the back panel: Dolphin 9500 Dolphin 9550Dolphin 9500 Dolphin 9550Safety labels appear here. Safety information is embedded in the plastic Safety labels appear here. THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de la Classe B est conforme a la norme NMB-003 du Canada.N10410Hand Held Products, Inc.Skaneateles Falls, NY Made in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.www.hhp.comTHESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Hand Held Products, Inc. www.hhp.com
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 1 - 3Regulatory and Safety Approvals for all Dolphin 9500/9550 Terminals The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.For further information, please contact:Hand Held Products, Inc.Nijverheidsweg 95627 BT EindhovenThe NetherlandsHHP shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.Parameter SpecificationU.S.ACanadaEuropean CommunityFCC Part 15, Class BICES-003EN 55022 (CISPR 22) Class BEN60950EN60825-1EN55024: 1998
1 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin 9500/9550 WLAN or WPAN RadioThe Dolphin® 9500/9550 RF terminal is designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). 802.11bThe following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.11b radio: BluetoothThe following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with a Bluetooth radio: 802.11b and BluetoothThe following is the required safety label that appears on the back panel of the RF terminals equipped with an 802.11b and a Bluetooth radio combination: Dolphin 9500 Dolphin 9550Dolphin 9500 Dolphin 9550Dolphin 9500 Dolphin 9550 THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.hhp.comMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.0681!Canada: 1693B9503FCC ID: HD5950003!THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#Canada: 1693B9503FCC ID: HD5950003 !0681!N10410Hand Held Products, Inc.www.hhp.com THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with CanadianFOR HOME OR OFFICE USEICES-003. Cet appariel numerique de la Classe B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USA of US & imported parts.No user serviceable parts. Opening Voids Warranty.0681!Canada: 1693B9504Contains Socket Radio FCC ID: LUBBTM-1www.hhp.com!THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#Canada: 1693B9504FCC ID: LUBBTM-1 Socket Radio!0681!N10410Hand Held Products, Inc. www.hhp.com THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening Voids Warranty.0681!Canada: 1693B9506FCC ID: HD5950006www.hhp.com!THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#Canada: 1693B9506FCC ID: HD5950006 !0681!N10410Hand Held Products, Inc.www.hhp.com
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 1 - 5Dolphin 9500 WWAN RadioThe Dolphin 9500 RF terminal is designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).GSMThe following is the required safety label that appears on the back panel of Dolphin 9500 terminals equipped with a GSM radio: GSM and 802.11bThe following is the required safety label that appears on the back panel of Dolphin 9500 terminals equipped with a GSM and 802.11b radio combination:GSM and BluetoothThe following is the required safety label that appears on the back panel of Dolphin 9500 terminals equipped with a GSM and Bluetooth radio combination: GSM, Bluetooth, and 802.11bThe following is the required safety label that appears on the back panel of Dolphin 9500 terminals equipped with a GSM, Bluetooth, and 802.11b radio combination: THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.hhp.comMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.0168Canada: 1693B9505FCC ID: HD5950005 THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.hhp.comMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.0168!Canada: 1693B9507FCC ID: HD5950007! THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening Voids Warranty.0168!Canada: 1693B9508FCC ID: HD5950008www.hhp.com! THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIALMATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BEREPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALEOF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION. c REV# REV DESCRIPTIONDESIGNED BY DATEARTWORK LEVEL TITLE: ADRAWING NO: REV SCALE DO NOT SCALE SHEET 1 OF 1DRAWING NO. DATE ECN#N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening Voids Warranty.0168!Canada: 1693B9509FCC ID: HD5950009www.hhp.com!
1 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftFCC Compliance Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality.Dolphin 9500/9550 Batch TerminalDolphin 9500/9550 Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.Dolphin 9500/9550 RF Terminal with 802.11b, Bluetooth, and/or GSM RadiosThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Note: Dolphin 9550 terminals do not support GSM radios.This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body-worn operation, do not use accessories that contain metallic components and ensure that the terminal is at least 15mm (0.6 inches) from the body. Canadian ComplianceThis Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 1 - 7RF, Regulatory, and Safety Agency Approvals Dolphin 9500/9550 802.11b, GSM, and/or Bluetooth R&TTE Compliance StatementThe HHP Dolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC.The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:PAN European Frequency Range: 2.402 - 2.480 GHzRestricted Frequency Range for use in France: 2.448 - 2.480 GHzNote: Dolphin 9550 terminals do not support GSM radios.Pacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification. MicrowavesThe radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.Care and Cleaning of the Dolphin 9500/9550When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.Parameter SpecificationRF ApprovalsU.S.ACanadaEuropeMexicoFCC Part 15.247RSS 210 ETS 300 328 Telecom RCPHAD002-485Parameter SpecificationR&TTE EN 300 328-2:2000EN 301 489-1 (August 2000)EN 301 489-17 (Sept. 2000)EN 60950: 1992 Incl Amdt 1-4,11EN 50361: 2001
1 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 1Getting StartedOverviewThe Dolphin 9500/9550 mobile computer is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with a PXA255 400MHz RISC processor built to run the Pocket PC platform.Dolphin 9500/9550 computers are available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement. There are three keyboard options and a 240 x 320 pixel, backlit 1/4 VGA display available in color or monochrome. The Dolphin 9500/9550 platform contains an integrated imager that can take digital images such as shipping manifests and recipient signatures in addition to decoding standard linear and two-dimensional symbologies. Adapting the Dolphin to Your environmentThe Dolphin 9500/9550 comprises one element of an enterprise data collection system that includes various models, peripherals, and accessories that you can combine to suit your exact needs. 2
2 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin 9500/9550 Models and OptionsHHP’s family of Dolphin 9500/9550 mobile data collection terminals includes these models:The Dolphin 9500 Batch This is a Pocket PC mobile computer with a unique, ergonomic shape designed for single-handed use. The standard Dolphin 9500 is available with 64 MB RAM and 32 MB non-volatile Flash and integrated digital imager. An optional Secure Digital (SD) memory interface offers additional memory. The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications at 12 Mbps. It also features an IrDA infrared port to communicate data to portable printers and IrDA compliant devices.The Dolphin 9550 Batch This mobile computer offers the same enhanced productivity features of the Dolphin 9500 terminal with the added convenience of an integrated pistol grip-style form factor for high volume scanning applications. The Dolphin 9500/9550 WLAN (802.11b)These terminals integrate the basic functionality of the Batch terminals with the choice of an integrated 802.11b direct sequence radio that allows the terminal to communicate with a host computer through a wireless local area network (WLAN).The Dolphin 9500/9550 WPAN (Bluetooth)This terminal allows Bluetooth communications to Bluetooth enabled devices such as printers, mobile phones, access points, Bluetooth-enabled PCs, etc. The Dolphin 9500/9550 WLAN and WPAN (802.11b and Bluetooth)This terminal features the capabilities of both 802.11b and Bluetooth configurations.Image Engine Options Dolphin 9500/9550 terminals may be equipped with one of the following: • IMAGETEAM™ 4100SR: red or green aimer option scans from 2.5 to 12.5 in. (6.3 to 32 cm.) • IMAGETEAM™ 4100SF: red or green aimer option scans from 2.1 to 8.9 in. (5 to 22.6 cm.) Specifications are for 100% UPC Code.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 3Dolphin 9500/9550 Peripherals Each of the following items is sold separately to enhance your Dolphin 9500/9550 terminals capabilities. Dolphin HomeBase™The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours. In addition, the HomeBase contains an auxiliary battery well that charges a spare Li-ion battery. For more information, see Dolphin 9500/9550 HomeBase on page 11-1.Dolphin Mobile Base The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and power cable to adapt it to your environment. When a terminal is seated in the Mobile Base, its main battery pack charges in less that four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners.For more information, see Dolphin 9500/9550 Mobile Base on page 12-1.Dolphin ChargeBaseThe Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot.For more information, see Dolphin 9500/9550 ChargeBase on page 13-1.Dolphin Net BaseThe Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Communications occurs via Ethernet and dynamically-assigned IP addresses. For more information about the Dolphin Net Base, please consult the Dolphin 9500/9550 Net Base Quick Start Guide. Dolphin QuadCharger™ The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs. It can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.For more information, see Dolphin 9500/9550 QuadCharger on page 14-1.
2 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin 9500/9550 AccessoriesEach of the following items is sold separately to enhance your Dolphin 9500/9550 terminals capabilities.Charging/Communication Cables USB and serial cables connect the Dolphin 9500/9550 directly to both a peripheral device for communication and a power source for charging.Dolphin Mobile Charger This charging cable plugs the terminal directly into a vehicle cigarette lighter/power port to power the terminal and charge the battery pack. This accessory converts the 12 Volts out of the vehicle to the 9 Volts required by the terminal.Protective EnclosureThis enclosure wraps around the terminal to protect it from wear and tear.Protective HolsterThe protective holster secures the terminal for mobile use.Dolphin Mobile MountThe Dolphin Mobile Mount solution secures the Dolphin 9500 computers in place in the cab of any vehicle. Used in conjunction with the Mobile Charger, Dolphin terminals can be adapted to almost any in-transit environment.Li-ion Battery Pack The 7.4v, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin 9500/9550 terminals.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 5Bar Code Symbologies Supported Symbology type Symbologies supported1D Symbologies Codabar Code 3 of 9Code 11Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCodeRSS Straight 2 of 5 IATAStraight 2 of 5 IndustrialTelepen Trioptic CodeUCC/EAN-128UPC and UPC-A2D Symbologies AztecCode 16KCompositeData MatrixMaxiCodeOCRPDF417QRRSS Composite Codes Aztec MesaCodablock FEAN·UCCRSS-14OCR Codes OCR A and OCR BPostal Codes Postnet and most international 4 state codes Australian PostBritish PostCanadian PostChina Post Japanese PostKIX (Netherlands) Post Korea PostPlanet Code
2 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the Dolphin 9500/9550 for the First TimeStep 1. Unpack the Carton and Verify its ContentsVerify that the carton contains the following items: • Dolphin 9500/9550 mobile computer (the terminal)• Main battery pack (7.4v Li-Ion)• Microsoft Companion CD• Dolphin 9500 Quick Start GuideBe sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details, see Return Information on page 15-2. Each order includes a Dolphin Software Development Kit and User’s Guide CD; verify that you received this CD with your order. If you ordered accessories for your terminals, verify that they are also included with the order.The Dolphin 9500 HandstrapThe Dolphin 9500 ships with the handstrap installed and fastened with a clip on the bottom panel; see Bottom Panel Features on page 3-9. To install the battery pack, you must detach the handstrap.To detach the handstrap, push the clip of the handstrap down and away from the terminal. Move the strap up and away from the bottom panel.To re-attach the handstrap, slide the clip back into place on the bottom panel.Step 2. Install the Main Battery PackUse only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery. 1. Unpack the Li-ion battery pack. Hold the terminal with the front panel (keyboard) facing down. On the Dolphin 9500, detach the handstrap.2. Take the battery and insert the end without the locking tab into the top of the battery well and push down with a hinging motion until the locking tab snaps. 3. On the Dolphin 9500, re-attach the handstrap. To Remove the Main Battery Pack 1. Detach the handstrap (on the 9500).2. Press the locking tab on the battery pack away from the bottom panel, and pull the battery pack up with a hinging motion.Step 3. Charge the Main and Backup BatteriesThe power supply for the Dolphin mobile computer consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal. The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed. Before initial use - The terminals are shipped with both batteries discharged of all power. Charge the main battery pack for a minimum of four hours before initial use. When installed in the terminal, the battery pack can be charged in the HomeBase, Mobile Base, or with the appropriate charging cable. When not installed in the terminal, battery packs can be charged in the QuadCharger or the auxiliary well of the HomeBase.Time to Charge - Four hours for the main battery pack, eight hours for the internal backup battery the first time.ClipHandstrap!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 7Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal. Using the Dolphin HomeBase1. Connect the HomeBase to the power supply provided by HHP.2. Slide the terminal (with installed battery pack) into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.3. The battery pack begins charging. Using the Mobile Base1. Connect the Mobile Base to the appropriate power source using an HHP cable.2. Slide the terminal (with installed battery pack) into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.3. The battery pack begins charging.Other Charging OptionsWhen the Li-ion battery is installed in the terminal, connect a charging/communication cable to the 17-pin connector and plug the cable into a power outlet.When the Li-ion battery is not installed in the terminal, place the battery pack in the Dolphin QuadCharger.!DOCKAUXBATTERYCOMMDOLPHIN9500SCANESCTABSFTABCEFGIJKMNOSRQUVWYZDHLPTXNUMENT123789456;:*@F1F2F3F4F5F6F7F8STARTINSBKSPDELCTRLALTSENDENDPOWERVOLPGVOLPG++-0,SPCharging a Spare Battery PackThe HomeBase features an auxiliary battery well. Insert a spare battery pack into this well and the battery charges in four hours. The auxiliary battery well charges batteries independently of the terminal well.DOCKCOMM
2 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftStep 4. Initialize the Mobile Computer1. When power is applied from a newly installed battery, the decode LED lights and the scan LED blinks for approximately three seconds. Do NOT press any keys while the terminal is booting up.2. The terminal initializes and the HHP splash screen displays for a few seconds. The Build numbers indicate the software version number. 3. The system performs a hard reset. When the display activates again, follow the instructions that appear.Step 5. Align the Screen You are prompted to align the screen by tapping the target five times. Use the stylus provided by HHP. • Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for accurate calibration.• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target. • You can re-align the screen at any time by going to Start > Settings > System tab > Screen. Step 6. Complete the ScreensAfter aligning the screen, follow the directions on the screen which take you through a simple exercise showing how to use the stylus and pop-up menus.Build: 5.XX/5.XX/5.XXBootloaderKernelKeyboardTap the target firmly and accurately at each location on the screen. The target will continue to move until the screen is aligned.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 9Note: HHP recommends using screen protectors for Dolphin 9500/9550 terminals; especially for those terminals used within applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from HHP, Inc. Please contact HHP directly for part numbers and pricing.Step 7. Set the Time ZoneAfter screen alignment is completed, the Location screen shown below displays. Use the drop-down list to select your time zone, and tap Next. This does not necessarily set the correct time; only the time zone. You set the time and date manually. See Setting the Time and Date on page -10.After setting the time zone, you are finished with the initial setup of your Dolphin mobile computer. The system begins autoinstalling.
2 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftStep 8. AutoinstallFor each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations of the Dolphin 9500/9550 install HHP Demos and HHP Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers (*.cabs) and utilities for each radio install.After Autoinstall is complete, the terminal performs a soft reset automatically. When it finishes booting up after the soft reset, the Today screen appears; see Today Screen on page 4-2.Setting the Time and DateYou need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time and date now before you begin using the device.To set the time and date, go to Start > Settings > Systems tab > Clock to set the date and time.Step 9. Verifying Operations with HHP DemosThe Dolphin 9500/9550 mobile computer comes loaded with HHP Demos you can use to verify imaging and decoding. Verify ImagingThe Image Demo enables you to use the imager to capture an image.1. Go to Start > HHP Demos > Image Demo. The image demo opens.2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen. 3. Release the SCAN key. The image is captured. By default, the image saves to the My Device folder as “imagedemo.jpg.” To save to a different location, go to File > Save As and select a new location.4. Press the ESC key to close the demo. For more information about taking an image, see Imager on page 4-6.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 2 - 11Verify DecodingThe Scan Demo enables you to decode a sample bar code.1. Go to Start > HHP Demos > Scan Demo.2. Aim the terminal at a bar code and press the SCAN key. The decode LED flashes red, the scan LED lights red, and a green aimer beam projects out from the scanner.3. When a good scan is obtained, the decode LED lights solid green and the terminal beeps. The bar code readout appears on the screen. 4. Press the ESC key to close the demo.Sample Bar CodesYou can use the following bar codes to verify decoding:For more information, see Decoding a Bar Code on page 4-6.Sample 128 Sample PDF417Code 128 PDF417 Test Message
2 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftResetting the TerminalSoft Reset (Warm Boot)You would perform a soft reset if the terminal fails to respond. The soft reset re-boots the device without losing RAM data.1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds. 2. The decode and scan LEDs flash for approximately three seconds as the terminal resets. 3. When the reset is complete, the Today screen displays.Hard Reset (Cold Boot)A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the terminal after a bootloader, keyboard, and kernel upgrade.A hard reset erases all of the data stored in RAM memory and all RAM installed applications.1. Press and hold the Control (CTRL) and the Escape (ESC) keys for approximately five seconds.2. The decode and scan LEDs light for approximately three seconds. 3. The terminal re-initializes (see page 2-8 for details).Suspend Mode To put the Dolphin terminal into suspend mode manually, press and hold the POWER key. The terminal goes into suspend mode automatically when the terminal is inactive for a programmed period of time. For more information, see Power on page 5-11.To wake the Dolphin terminal from suspend mode, press the Power or SCAN key.The Dolphin terminal also goes into suspend mode if you remove the main battery pack while the terminal is powered on. To wake the Dolphin terminal from suspend mode, simply install a fully charged battery. The terminal powers on. If the main battery and back-up battery are ever fully discharged of power, the terminal performs a hard reset when power is restored. The terminal will be restored to its original state. All data stored in RAM memory will be lost. !!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 13Dolphin 9500/9550 OverviewSystem FeaturesProcessorThe Dolphin 9500/9550 terminal is equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Pocket PC platforms on the market.Operating SystemThe Pocket PC platform is a compact, highly efficient, scalable operating system. Its open architecture facilitates development of applications for energy-efficient data collection devices like the Dolphin 9500/9550 terminal. MemoryMain Board - The memory configuration for the Dolphin 9500/9550 terminals is 64 MB RAM and 32 MB non-volatile FLASH.Secure Digital Card (SD) - Dolphin 9500/9550 terminals contain one Secure Digital (SD) memory interface for additional application and data storage. Additional secure digital upgrades of 64 MB, 128 MB, and 256 MB are available. The secure digital card socket is user accessible while preserving the terminal’s environmental rating. Wireless Radio OptionsFor more information, see Radio Options on page 4-18.
3 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftFront Panel FeaturesThis section describes features on the Dolphin 9500/9550 terminal front panel. LEDsThe two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging. Both can be programmed by various software applications.Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key.Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded.DisplayThe Dolphin 9500/9550 terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger. The LCD display is available in monochrome and color.Color - The color LCD is 16 bits/pixel and uses active display or thin film transistor (TFT) technology. The backlight for the display illuminates when the screen is touched, but not when the Backlight key is pressed.DOLPHIN 9500SCANESCTA BSFTABCEFGIJKMNOSRQUVWYZDHLPTXNUMENT123789456;:*@F1 F2 F3 F4F5 F6 F7 F8START INS BKSP DELCTRL ALTSENDENDPOWERVOLPGVOLPG++-0,SPDecode LED Scan LEDDisplayNavigation keysSCAN keyKeyboardMagnesium top cover
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 3Monochrome - The monochrome LCD is grayscale and 4 bits/pixel. The backlight illuminates when the touch screen or the Backlight key is pressed. Monochrome units contain an addition contrast setting to enhance readability.For more information about the Backlight, see Adjusting the Backlight on page 4-15.SCAN KeyThe SCAN key is centrally located for easy access with the right or left hand. When pressed, the SCAN key activates the scanner/imager. The SCAN key also functions as an on or system wakeup control for the terminal.Navigation KeysThe centrally-located navigation keys enable you to move and position the cursor through software programs. The up and down arrows are programmed to perform specific functions when pressed in combination with the Blue and Red modifier keys.KeyboardThe Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.The overlay of all three keyboards are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed immediately after the Red or Blue Modifier key at the bottom of the keyboard. For a complete overview of each keyboard, see Using the Keyboards on page 4-9.
3 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftBack Panel FeaturesBecause the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section.Dolphin 9500The following graphic describes features on the back panel of the Dolphin 9500 terminal.Image Engine WindowDolphin 9500/9550 terminals come equipped with an image engine that reads and decodes linear, stacked linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and reading of OCR characters. Digital images taken with the Dolphin 9500/9550 terminal have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. Files formats supported for image storage include Bitmap (.bmp), JPEG (.jpg) and Portable Network Graphics (.png).For a frontal view of the Image Engine Window, see Image Engine Window on page 3-6.Battery Well(underneath the battery)BatteryImage EngineWindowStylus (in slot) SpeakerMicrophone
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 5SpeakerThe Dolphin 9500/9550 terminal has an integrated speaker that sounds audio signals as you scan bar code labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB. The speaker can also be used for playing sounds (e.g., WAV files).Hand Strap The Dolphin 9500 has an integrated elastic hand strap to provide a comfortable, secure grip on the terminal. It is attached to the terminal with a clip on the bottom panel; see Hand strap clip on page 3-9. If desired, the strap may be adjusted or removed. MicrophoneDolphin 9500/9550 terminals feature an integrated microphone that provides audio input to the terminal.Battery/Battery WellThe Battery Well is a recessed area on the back of the Dolphin that holds the Li-Ion battery pack. For more information, see Batteries on page 3-10.StylusThe stylus is used to operate the touch screen. The back panel features this storage slot to hold the stylus when not in use.
3 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin 9550This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuver the terminal with greater ease,• a scanner/imager trigger on the handle that activates the scan, and• rubber bumpers that enable the terminal to rest safely and securely when not in use.The following is a graphic of the 9550 back panel. Rubber BumpersSee Rubber Bumpers on page 3-7.Image Engine WindowThis is the front view of the window. For more information, see Image Engine Window on page 3-4.Scan TriggerThe scan trigger provides comfortable scan activation.Pistol Grip HandleThe comfortable, ergonomic handle is integrated into the back panel to enhance the terminals durability in rugged, real-world settings. The handle was designed specifically for use in rapid, high-volume scanning applications and features rubber surface details to improve handle grip, comfort, and shock absorption.RubberBumpersPistol-Grip HandleScan TriggerRubber BumperImage EngineWindow
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 7Rubber BumpersThe rubber bumpers enable the Dolphin 9550 to rest in a stable, nose-down position when the unit is set on a flat surface. The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. StylusThe stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle.Rubber Bumpers Stylus - inside the handle
3 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftSide Panel FeaturesThe following graphic shows the left, side panel.IrDA PortThe Infrared Data Association or IrDA port communicates with IrDA-enabled devices such as PC’s, printers, modems, or other Dolphin 9500/9550 terminals. The maximum speed is 115kbps.Secure Digital Memory InterfaceDolphin 9500/9550 terminals have an industry standard Secure Digital (SD) memory interface. The Secure Digital Access Door seals the memory interface from moisture and particle intrusion and provides secure storage for read/write data. However, the user can open the access door manually to gain access to the SD.Terminals can be custom-configured with SD memory of 64MB, 128MB, or 256MB. Audio JackDolphin 9500/9550 terminals contain a 2.5mm audio jack for stereo audio playback. This jack serves as both a headset interface or as a microphone to make sound recordings. In both cases, you must use a 2.5mm plug.DOLPHIN9500IrDA Port Audio Jack (2.5mm)Access Door to the Secure Digital (SD) memory interface
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 9Bottom Panel FeaturesThis following graphics describe the bottom panel of the Dolphin 9500/9550.Mechanical ConnectorThe bottom panel of the Dolphin 9500/9550 features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 series peripherals are designed to work exclusively with this connector.The 17-pin connector can communicate with Dolphin 9500 series peripherals via RS-232 or USB. For RS-232, the maximum communication speed is 115 Kbps with a seven baud rate setting. For USB, the communication speed is 12 Mbps. If the peripheral unit is connected to a PC, this connector also transmits data. This serial port is designated as COM port 1 on the PC. The mechanical connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with the proper HHP cable, the terminal can power another device. Pin # Description 1 +USB 2 PWR 3 N / C 4 N / C 5 N / C 6 N / C 7 GND 8 5V OUT 9 DTR 10 -USB 11 USB DET 12 RI 13 DSR 14 RXD 15 RTS 16 TXD 17 CTS1102113124135146157168179Mechanical ConnectorHand strap clipNote: Signals referenced are for a DTE device.
3 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftBatteriesThe Dolphin 9500/9550 features intelligent battery technology. It is comprised of two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods.Both must be completely charged before using the Dolphin 9500/9550 for the first time. Main Battery PackUse only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.The 7.4V, 14.8 watt hour Li-Ion battery pack is the primary power source for the Dolphin. The Li-Ion battery is designed to operate in a temperature range of -10 to 50°C (14 to 122°F). They can be stored between -30 to 80°C (-22 to 176°F).For the location of the Li-Ion battery on the terminal, see Battery/Battery Well on page 3-5. Charging OptionsWhen the Li-ion battery is installed in the terminal:• Place the terminal in a HomeBase (page 11-7) or Mobile Base (page 12-4) that is connected to an appropriate power supply.• Connect a charging/communication cable to the mechanical connector, plug the cable into the AC adapter, and plug the adapter cable into a power outlet.When the Li-ion battery is not installed in the terminal:• Place the battery pack in the Dolphin QuadCharger - see Charging Batteries in the QuadCharger on page 14-3.• Place the battery pack in the auxiliary battery well of the HomeBase - see page 11-7. Charging TimeThe Li-ion battery pack requires four hours to charge completely.Internal Backup BatteryLocated inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery. The internal backup battery must be replaced by HHP. PurposeThe internal backup battery prevents the terminal from being reset if you need to remove and replace the main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30 minutes when the main battery pack is removed.ChargingThe internal backup battery is powered by the main battery pack. Therefore, charging the internal backup battery requires that the main battery pack be installed in the terminal and the terminal be connected to a charging device.The internal backup battery must be fully charged before using the terminal for the first time. The initial charge cycle takes approximately eight hours. After that, if the internal backup battery becomes fully discharged of power, it requires a minimum of 10 hours of charging time to function normally.If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery needs to be recharged to function according to its specifications. Note: Data and programs stored in flash memory are not lost even if the internal backup battery fails. However, you must reset the real-time clock using the Pocket PC time and date function; see Setting the Time and Date on page 2-10.GuidelinesFollow these guidelines to maximize the life of the Dolphin’s backup battery:• Keep a charged Li-Ion battery pack in the Dolphin. The internal battery prematurely discharges if there is not at least a partially charged battery in the terminal.• Put the Dolphin in the HomeBase connected to power when the terminal is not in use. !
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 11Managing Battery PowerData and files saved on the Dolphin 9500/9550 terminal may be stored in RAM, so it is important to maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen. The Critical icon appears when the battery is critically low. There is also a Low Battery icon that appears when the backup battery is low. For details about these icons, see Status Icons on page 4-25.Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Therefore, you should keep a charged battery pack in the Dolphin at all times. The internal battery discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove a battery pack, insert another charged battery pack in the Dolphin. The battery status indicator displays in the notification tray when the battery is low or critically low. If there is no indicator, the battery is adequately charged.If the main battery is low and the terminal is in suspend mode, pressing the SCAN or Power button does not wake the Dolphin 9500/9550 terminal; you must replace the discharged battery with a fully charged battery.Default Critical and Low Battery PointsThe Dolphin 9500/9550 is programmed to display warnings when the battery reaches critical and low battery points. There are two entries defined in the registry:[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power]“CriticalBatt”=dword:a “LowBatt”=dword:19“CriticalBatt”=dword:a This sets the Critical Battery point to 10 percent (a hex = 10 decimal). The critical battery setting is the point at which the customer is warned that the battery charge is very low. This warning is posted every 3 minutes until the situation is corrected.“LowBatt”=dword:19This sets the Low battery point to 25 percent (19 hex = 25 decimal). The low battery setting is the point at which the user is notified that the battery is low. The user is notified only once for a low battery.Setting Critical and Low Battery PointsDevelopers can reset these parameters in the registry from 0 (no warning) to 99 (would nearly always warn). Warnings do not appear when the terminal is on external power.
3 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftChecking Battery Power1. Go to Start > Settings > System tab > Power. The power settings screen appears displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. This screen also displays the Suspend Mode settings for the terminal. 2. Select your time-out preferences from the drop-down lists. You can have both battery power and external power settings simultaneously.3. Tap OK to save the changes and exit. Storing BatteriesTo maintain optimal battery performance, follow the guidelines below when storing:• Avoid storing batteries outside the specified range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Guidelines for Battery Use and DisposalThe following are general guidelines for the safe use and disposal of batteries:• Use only the battery supplied, recommended, or approved by HHP. • Replace a defective batteries immediately as it could damage the Dolphin terminal.• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines. • Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.• If you are not sure the battery or charger is working properly, please send it to HHP or an authorized HHP service center, for inspection.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 3 - 13 Dolphin 9500/9550 Technical SpecificationsSystem ArchitectureProcessor: Intel X-Scale PXA255 400MHz Development Environment:Dolphin SDK for Pocket PC 2002 supports Embedded VB or C++Dolphin .NET SDK for Pocket PC 2002 supports Visual Studio.NET(VB.NET and C#.NET)Operating Platform: Pocket PC 2002 Professional Edition Third-Party Software: Support for Connect Terminal Emulation software (TNVT, 3270, 5250) and Java Virtual Machine (JVM) runtimeMemory: 64MB RAM x 32MB non-volatile Flash Data InputsImager/Scanner: See Image Engine Options on page 2-2.1D Symbologies: See Bar Code Symbologies Supported on page 2-5.2D Symbologies: See Bar Code Symbologies Supported on page 2-5.Composite Codes See Bar Code Symbologies Supported on page 2-5.OCR Fonts: See Bar Code Symbologies Supported on page 2-5.Three Keyboard Options: 35-key numeric-shifted alpha, 43-key alpha-shifted numeric, and 56-key full alpha/numericSee Using the Keyboards on page 4-9.Data OutputsDisplay: See Display on page 3-2.I/O Ports: Custom, industrial-grade, mechanical connector supports • USB communications at 12Mbps• Serial RS-232 communication up to 115Kbps • Charging via peripheral cradles AC adapter cablesIntegrated IrDA portIntegrated audio jack that acts as a speaker and a microphoneMass Storage: User-accessible Secure Digital (SD) memory interfaceWireless Radio OptionsWLAN: IEEE 802.11b DSSS Authentication Methodologies: LEAP, MD5, TLS, TTLS, and PEAPWWAN: (9500 only) GSM/GPRS Tri-band (900, 1800, 1900 MHz) radio with accessible SIM card interfaceWPAN: Bluetooth radioPhysical Dimensions: 9.6"L x 3.45"W x 1.66"D at display (24.53 x 8.76 x 4.23 cm), 2.7"W x 1.5"D at grip (6.9 x 3.8 cm)
3 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftWeight: 9500 Terminal –Batch: 19.7 oz. (558 gm)WLAN: 20.2 oz. (573 gm)WPAN: 20 oz. (567 gm)WLAN/WPAN: 20.3 oz. (576 gm)9550 Terminal –Batch: 23.4 oz. (663 gm)WLAN: 23.9 oz. (677.5 gm)Operating Temperature: 14 to 122°F (-10°C to 55°C)The terminal can operate in temperatures lower than -20°C with potential degradation in performance depending on the applicationStorage Temperature: -22 to 176°F (-30°C to 80°C)Humidity: 95% humidity, non-condensingElectrical Static Discharge: 15 kv on all surfacesImpact Resistance: Withstands multiple 5ft. (1.5m) drops onto concrete Environmental Resistance: Independently certified to meet IP64 standards for moisture and particle resistancePower: Lithium-Ion battery technology – 7.4V, 14.8 watt-hour main battery with hot-swappable design for fast replacement in the fieldOther: Integrated stylus with optional tether and removable hand strap Peripherals/AccessoriesDolphin HomeBase Charging/communications cradle with auxiliary battery well. Data transfer via RS-232 serial or USB ports. Dolphin Mobile Base Mobile charging/communication cradle. Data transfer via RS-232 serial. Power out 5 volts for peripheral devices.Dolphin QuadCharger Four-slot battery charger that charges four batteries in under four hours. One slot doubles as a battery analyzer.Dolphin Mobile Charger Charges a Dolphin terminal by plugging into a vehicle cigarette lighter/power port.Dolphin Net Base Four-slot charging/communication cradle designed for Ethernet-based communications.Dolphin ChargeBase Four-slot charging cradle that holds, powers, and charges a terminal in each slot.Charging/Communication cables USB or serial cables that charge and communicate with the terminal directly–without a cradle. Li-Ion Battery Pack 7.4V, 14.8 watt hour Li-ion rechargeable main battery for the Dolphin.Regulatory ApprovalsFCC-CE-Radio Country: US/Canada, R&TTEDolphin 9500/9550 Technical Specifications
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 14Using the Dolphin 9500/9550 Mobile ComputerEntering DataTo enter data, you may: • Use the 35-key, 43-key, or 56-key keyboards• Capture images or scan bar code data into data fields• Use the Soft Input Panel (SIP) to enter text• Write directly on the screen• Draw pictures on the screen• Use Microsoft® ActiveSync® to synchronize or copy information from your desktop computer. For more information on ActiveSync, see ActiveSync Help on your desktop computer. For information on communicating with ActiveSync, see Using ActiveSync on page 6-2.Touch Screen HHP recommends using screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from HHP.For touch screen input, use the included stylus or your finger. The method you choose depends on which one is appropriate for your application. While there is a great deal of variation in different applications, for buttons or icons that are close together, you generally achieve greater accuracy with the stylus. Use of other objects, such as paper clips, pencils, or ink pens can damage the input panel and will void the warranty.!
4 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftToday ScreenWhen you turn on your device for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day.Your day at a glance.Tap to create a new item.Tap to switchto a program.Tap to view notification messages.Tap to view connection status.Tap to change date and time.Tap to open an item.Tap to change volume or mute all sounds.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 3Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens. Command BarUse the command bar at the bottom of the screen to perform tasks in programs. The command bar includes menu names, buttons, and the Input Panel button. To create a new item in the current program, tap New. To see the name of a button, tap and hold the stylus on the button. Drag the stylus off the button so that the command is not carried out.Tap to select a program.Tap to change volume or mute the device.Tap to see additional programs.Tap to customize the device.Tap to quickly select a programyou have recently used.New button.Menunames.Buttons.Input panel button.
4 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPop-Up MenusWith pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform. Or tap anywhere outside the menu to close the menu without performing an action.Tap and hold to displaythe pop-up menu.Lift the stylus and tapthe action you want.Tap outside the menuto close it without performingan action.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 5Selecting ProgramsTo select a program, tap Start > Programs, then the program name. Note: Some programs have abbreviated labels for check boxes and drop-down lists. To see the full spelling of an abbreviated label, tap and hold the stylus on the label. Drag the stylus off the label so that the command is not carried out.
4 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftImagerThe terminal houses a compact image engine that instantly reads all popular 1D and 2D bar codes. It also supports omni-directional aiming and decoding for greater flexibility in handling the device in real-world settings. The imager can also capture digital images, such as signatures and pictures of damaged inventory. Images are saved in industry-standard file formats.The terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD).Full-area ImagingFull-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive read can be obtained from most any position. To achieve the best read, the aiming beam should be centered horizontally across the bar code. ALDALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.Decoding a Bar Code 1. Point the Dolphin 9500/9550 terminal directly at the bar code. The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended. 2. Project the imager’s green aiming beam by:• Pressing and holding the SCAN key on both the 9500 and 9550. • Pressing and holding the Scan Trigger on the 9550.3. The decode LED flashes red, and the scan LED lights red. 4. Center the aiming beam over the bar code.5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.6. The bar code information is entered into the application in use.DOLPHIN 9500Scan LEDDecode LED
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 7Scanning Position Options The aiming beam is smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.The following chart displays the imager’s aiming positions:Linear bar code 2D Matrix symbol
4 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftCapturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Image PreviewWhen the imaging process is initiated, the Dolphin 9500/9550 touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing. It has a slightly degraded appearance compared to the captured image. This is normal.The Scan Key The Scan key captures images on both the Dolphin 9500 and the Dolphin 9550 terminals. It is the only way to capture an image on the 9500, while on the 9550, you can also use the scan trigger on the pistol-grip handle. Image Quality and File SizeThe terminal is capable of saving images in a number of industry-standard file formats such as *.bmp, *.jpg and *.png. The default file format for images is a grayscale *.jpg. The image quality and related file size are determined by the data compression method used by the software application in use when you take images. The average size of the image file is approximately 4-8K. However, the size of the image depends on the content of the image–the more complex the content, the larger the file size. For the highest quality, take grayscale images.Taking an ImageThe following steps are basic guidelines for taking images:1. Point the Dolphin 9500/9550 terminal directly at the object. The imager points straight out the top panel.2. To preview the image:• Press and hold the SCAN key on both the 9500 and 9550. • Press and hold the Scan Trigger on the 9550.3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in the image.5. Hold the terminal still and release the SCAN key or Scan Trigger. The scan and decode LEDs flash red, the touch screen flashes, and the captured image appears on the screen. 6. Unless otherwise specified by the application in use, the image is saved to the My Device folder (Start > Programs > File Explorer > My Device). From here, the image file can be uploaded to a host PC using Microsoft ActiveSync and a Dolphin communication peripheral.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 9Using the KeyboardsThe Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.The overlay of all three keyboards are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed immediately after the Red or Blue Modifier key at the bottom of the keyboard. In addition to the alpha and numeric keys, each keyboard contains function, navigation and modifier keys.43-key numeric/alpha keyboard35-key numeric/alpha keyboard 56-key alpha/numeric keyboard
4 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the Function KeysUsing the Navigation KeysLocated in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen. Name Key FunctionBacklightBy default, the Backlight key turns the keyboard backlight on and off. See Adjusting the Backlight on page 4-15.Backspace (BKSP)This key appears on both the 35- and 56-key keyboards.The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed.On the 43-key keyboard, the backspace is a shifted function; press SFT + SP to backspace. To delete a single character, press Red key + SP. To delete multiple characters, press Red key + SP and hold down the SP key.Delete (DEL)This key appears on both the 35- and 56-keyboard. The Delete key deletes the next character forward each time the key is pressed. On the 43-key keyboard, delete is a shifted function; press SFT + the Backlight key to delete.Enter (ENT)The Enter key confirms data entry.Escape (ESC)The Escape key performs a cancel action.Power KeyThe Power key puts the terminal into and wakes the terminal from suspend mode.SCAN Key The SCAN key activates the scan on both Dolphin 9500/9550 terminals. It also “wakes” the terminals from sleep mode. Its position allows convenient one-handed image-taking and/or bar code decoding. Space (SP)The Space key moves the cursor one space.TabThe Tab key moves the cursor to the next tab stop or the next control (on a form). Press To …Move the cursor up one row or line.Move the cursor down one row or line.Move the cursor one character to the right.Move the cursor one character to the left.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 11The up and down arrows can also be used for volume control when pressed in combination with the blue modifier key. They can also be used for page up and page down commands when pressed in combination with the red modifier key. Other functionality varies according to the application in use.Using the Modifier KeysAll three versions of the Dolphin 9500/9550 keyboard feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Key FunctionShift (SFT)The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify. SFT toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode. Use SFT toggle Caps Lock on and off by double-tapping it or by pressing SFT + the Red modifier key. When Caps Lock is toggled on, characters are uppercase; when toggled off, characters are lowercase. The CTRL, ALT, and Blue and Red Modifier keys are located along the bottom of each keyboard. CTRL and ALTFunctions of the ALT and CTRL keys depend on the software application in use and the keys pressed in combination with each. Blue and Red The blue and red keys are used in combination with other keys to type special characters and perform system functions. Each key modifies only the next key pressed.The overlay of each keyboard is color-coded to indicate the character typed or function performed when specific keys are pressed immediately after the blue or red modifier key. RedBlue
4 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft35-Key Numeric/Alpha KeyboardThe following graphic displays the 35-key numeric/alpha keyboard.Alpha Lock Key (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard. The Alpha Lock key enables you to toggle between the numeric and alpha modes. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type letters with the number keys.The letters on the overlay above specific number keys indicate what letter will be typed when you press that key in alpha mode.Enter keyBacklight keyAlpha Lock keyShift keyNavigation keysTa b keyCTRL, Blue, Red, ALT Modifier keysSCAN keyPower keyBackspace keyFunction keysSpace keyEscape keyDelete keyAlpha Lock Indicators
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 1343-Key Numeric/Alpha KeyboardThe following graphic displays the 43-key numeric/alpha keyboard.Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard. The Number Lock key enables you to toggle between the alpha and numeric modes. alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers with the letter keys. The numbers on the overlay above specific letter keys indicate what number will be typed when you press that key in Numeric mode.Backlight key (use with SFT to delete)SCAN keySpace key (use with SFT to backspace)CTRL, Blue, Red, ALT Modifier keysEnter keyTab keyEscape keyNumber Lock keyShift keyNavigation keysPower keyNumber LockIndicators
4 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft56-Key Alpha/Numeric KeyboardThe following graphic displays the 56-key numeric/alpha keyboard.Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard. For charts of the key combinations associated with each keyboard layout, see the Appendix A of the Dolphin 9500/9550 User’s Guide.Shift keyNavigation keysSCAN keyPower keyBackspace keySpace keyDelete keyBacklight keyInsert keyCTRL, Blue, Red, ALT Modifier keysEnter keyTa b keyEscape key
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 15Adjusting the BacklightBoth the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-10.Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals. Display Backlight functionality differs for color and monochrome displays. Monochrome DisplayThe backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. You can adjust the contrast using the keyboard or the system settings.Using the Keyboard Press and hold the • Red Modifier key + ESC to decrease the contrast• Red Modifier key + TAB to increase the contrastColor DisplayThe backlight for the color display is user-defined.Go to Start > Settings > System tab > Backlight. The Backlight screen appears.The graphic on the right displays the default backlight settings for color displays. Adjust the settings as needed with the options available. Use the slider to adjust intensity. Click OK to save any changes.The display backlight functions according to the settings saved here.All three keyboards have red indicators over each key to indicate which key to press in combination with the red modifier key to adjust the contrast.
4 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the System Settings Tap Start > Settings > System tab > Contrast. The current settings are displayed.Use the slider to adjust the contrast to the desired setting.Tap OK to save adjustments.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 17Communication Media OptionsVia the Mechanical ConnectorThe 17-pin, industrial-grade, mechanical connector on the bottom panel is designed to work only with HHP sold/manufactured communication and charging peripherals. Via these peripherals, the connector supports USB and RS-232 communications, enabling the user to connect the Dolphin 9500/9550 terminal to external devices such as scanners and printers. The connector also provides power out 5V at 500mA, which means that, with the proper HHP cable, the terminal can power another device.For more information about the connector, see Mechanical Connector on page 3-9.Via the IrDA PortThe IrDA port enables the Dolphin 9500/9550 to transmit data via pulses of light to and from other IrDA-compliant devices, such as printers and PCs or to other Dolphin 9500/9550 terminals. Via the 802.11b RadioThe Dolphin 9500/9550 may be equipped with a WiFi®-compliant, interoperable 2.4 GHz 802.11b direct sequence spread spectrum wireless local area network (WLAN) radio.Via Bluetooth RadioThe Dolphin 9500/9550 may be equipped with a Bluetooth wireless personal area network (WPAN) radio.Software Communication ProgramsMicrosoft® ActiveSync v3.7®Microsoft ActiveSync is a tool that enables Pocket PC devices, such as the Dolphin 9500/9550, to exchange and synchronize application data with a desktop computer.For more information, see Communications on page 6-1.RASShort for Remote Access Services, RAS is a feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25 connection or WAN link. RAS is fully supported and allows the use of PPP or SLIP connections for network connectivity.
4 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftRadio OptionsDolphin 9500/9550 terminals can be configured with one or a combination of the following radios:• 802.11b• Bluetooth • GSM/GPRS (9500 only)Please note that the 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS.Available Radio CombinationsDolphin 9500/9550 terminals can be configured with more than one radio. Co-located RadiosSome combinations are co-located, which means that you can use only one radio at a time. In this case, you can have both radios installed but need to power one up and the other down before operation.• 802.11b and GSM/GPRS Co-operational Radios Some combinations are co-operational, which means that you can power up and operate both radios simultaneously.• Bluetooth and 802.11b • Bluetooth and GSM/GPRS Radio Driver InstallationRadio drivers install during the autoinstall whenever the mobile computer is initialized; when first turned on or after a hard reset. Only the appropriate drivers for your terminal’s radio configuration install. For example, if your terminal is configured only with an 802.11b radio, only the driver for that radio installs. For more information, see Autoinstall on page 2-10.When a single radio installs, its radio driver is powered up automatically after initialization is complete. In general, when more than one radio installs, the terminal powers up the 802.11b radio. However, if a GSM radio is installed, the terminal powers up the GSM radio.The Radio ManagerThe Radio Manager is a control panel applet through which the radio power driver controls the radio state. It enables you to choose which radios on the terminal are powered up. When powered up, the radio is transmitting, when powered down, the radio is not transmitting. Single Radio ConfigurationIf your terminal contains a single radio module and its associated driver is installed, operates by itself without any special configuration made to the device. Multiple Radio ConfigurationConfiguration of simultaneous radio operation is done during the manufacturing process according to FCC regulations. If multiple radio modules are installed in your terminal, simultaneous operation must be configured on the device before the radio power driver allows it. In other words, verify which radio or radios are powered up or down. Multiple Radio OperationGSM and 802.11b are mutually exclusive. While they may both be present, they cannot be allowed to operate simultaneously. If you have modules and drivers for both radios installed on your terminal, you must ensure that one radio is powered down before using the other.The Bluetooth radio is allowed to operate by itself or simultaneously with either of the GSM or 802.11b radios.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 19Powering Up a RadioRequirementsTo successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio. Attempting to do so produces an error in the Status field that tells you that the driver is not installed.To Power Up a Radio or Radio Combination1. Open the Radio Manager by going to Start > Settings > System tab > Radio Manager. The Radio Manager appears identifying which radio modules are allowed on the terminal. The highlighted entry is the radio mode that is currently enabled; its Status should be Ready. Radio Modes box The Radio Modes box displays the radio hardware modules currently installed on the terminal. For example, if a working Bluetooth module is installed, the box contains the line Bluetooth Only whether or not that radio is currently powered up. Status field The Status field provides feedback on the state of the radio. When it reads “Ready,” the radio selected in the Radio Modes box is powered up. The Status field displays error messages when a radio cannot be enabled.2. Select the radio in the Radio Modes list and tap Apply. The radio drivers are powered down and powered up in the proper sequence. For example, if the radio powered up is Bluetooth Only and you try to switch to 802.11b Only, after Apply is tapped, the Radio Manager powers down the Bluetooth radio first, then powers up the 802.11b radio.If an error occurs during this process, the radio mode change is abandoned. The resulting radio state is the status of the radios at the time the error occurred. To Power Down RadiosRadio drivers are automatically powered down if the radio or radio combination that is currently powered up requires it. To power down all radios, select None and tap Apply.For more information about 802.11b radios, see Wireless LAN Communications with 802.11b on page 7-1.For more information about Bluetooth radios, see Wireless PAN Communications with Bluetooth on page 8-1.
4 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftEntering Text Using the Input Panel Use the input panel to enter information in any program on the Dolphin mobile computer. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the input panel, tap the Input Panel button. Tap the arrow next to the Input Panel button to see your choices.Note: The Transcriber tool is located on the Dolphin 9500/9550 Microsoft Companion CD and must be installed separately.When you use the input panel, your terminal anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your Dolphin 9500/9550 terminal, the more words it learns to anticipate.To change word suggestion options, such as the number of words suggested at one time, tap Start> Settings>Personal >Input> Word Completion tab.Using the SIP1. Tap the arrow next to the Input Panel button and select Keyboard.2. On the soft keyboard that is displayed, tap the keys with your stylus.Using the Letter RecognizerWith Letter Recognizer you can write letters using the stylus just as you would on paper.1. Tap the arrow next to the Input Panel button and then Letter Recognizer.Input Panel button.Select an input method.Tap to see your choices.Tap here if thisis the right word.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 212. Write a letter in the box.When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter Recognizer, with Letter Recognizer open, tap the question mark next to the writing area .Using the Block RecognizerWith Block Recognizer you can input character strokes using the stylus that are similar to those used on other devices.1. Tap the arrow next to the Input Panel button and then Block Recognizer.2. Write a letter in the box.When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area.Selecting TextTo edit or format typed text, select it by dragging the stylus across the text. You can cut, copy, and paste text by tapping and holding the selected words and then tapping an editing command on the pop-up menu, or by tapping the command on the Edit menu.
4 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftInput Panel OptionsYou can set input options by going to Start > Settings > Personal tab > Input.The following graphics are the tab windows where you can customize the input panel to your preferences:Input Method tab Word Completion tab Options tab
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 23Writing on the ScreenIn any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This action displays lines on the screen to help you write.Note: Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode.To Select WritingIf you want to edit or format writing, you must select it first.1. Tap and hold the stylus next to the text you want to select until the insertion point appears.2. Without lifting, drag the stylus across the text you want to select.If you accidentally write on the screen, tap Tools, then Undo and try again. You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen.You can cut, copy, and paste written text in the same way you work with typed text: tap and hold the selected words and then tap an editing command on the pop-up menu, or tap the command on the Edit menu.Tap the Pen button and useyour stylus like a pen.
4 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDrawing on the ScreenDrawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing. Drawings that do not cross three ruled lines will be treated as writing.For example, selected drawings can be resized, while writing cannot.Note: You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools and then a zoom level.Selecting a DrawingTo edit or format a drawing, tap and hold the stylus on the drawing until the selection handle appears. To select multiple drawings, deselect the Pen button and then drag to select the drawings you want.You can cut, copy, and paste selected drawings by tapping and holding the selected drawing and then tapping an editing command on the pop-up menu, or by tapping the command on the Edit menu. To resize a drawing, make sure the Pen button is not selected, and drag a selection handle.The drawing box indicatesthe boundaries of the drawing.Pen button.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 4 - 25Status IconsNote: The Notification icon displays if more notification icons need to be displayed than there is room to display them. Tap the icon to view all notification icons.NotificationsYour device reminds you in a variety of ways when you have something to do. For example, if you’ve set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you’ll be notified in any of the following ways:• A message box appears on the screen.• A sound, which you can specify, is played.• A light flashes on your device. To choose reminder types and sounds for your device, tap Start > Settings > Personal tab > Sounds & Notifications. The options you choose here apply throughout the device.Status Icon MeaningTurns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are fullSynchronization is beginning or endingNotification that one or more e-mail messages were received
4 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftFinding and Organizing InformationThe Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search.To quickly find information that is taking up storage space on your device, select Larger than 64 KB in Type.You can also use the File Explorer to find files on your device and to organize these files into folders. On the Start menu, tap Programs, and then File Explorer.You can move files in File Explorer by tapping and holding the item you want to move, and then tapping Cut or Copy and Paste on the pop-up menu.Tap the folder nameto open it.Tap and hold to createa new folder.Select the sort orderfor the list.Tap to change folders.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 15SettingsOverviewSystem settings are available off the Start menu. Go to Start > Settings and the system settings screen opens displaying the Personal tab. System settings are comprised of the following three tabs:Personal tab Enables you to customize buttons, input methods, menus, etc. - see Personal Tab on page 5-2.System tab Enables you to adjust system settings - see System Tab on page 5-5.Connections tab Enables you to establish network and connection settings - see Connection Settings on page 5-16. Personal tab System tab Connections tab
5 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPersonal TabTo access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.Button Name Tapping this icon enables you to …Buttons Customize buttons to perform functions. To use this setting, the HotKeys HHP Utility must be initialized. Tap Start > HHP Utils > HotKeys (the icon is the same). The HotKeys utility initializes. Return to the Personal tab and tap the Buttons icon.Input Customize the input panel. For details, see Input Panel Options on page 4-22.Menus Customize what appears on the Start menu, and to enable a pop-up menu from the New button. Owner Information Enter your contact information.Password Password protect the terminal to limit access to your device. Sounds & Notifications Set the sound volume, enable and disable sounds for specific actions, and set sound parameters for system notifications.Today Customize the look and the information that is displayed on the Today screenNote: Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset. For more information about resets, see Soft Reset (Warm Boot) on page 2-12.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 3Adding a Program to the Start MenuYou can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing the program, just re-routing access to it.Using System Settings1. Tap Start > Settings > Personal tab > Menus > Start Menu tab. 2. Tap the check box for the program you want to add and tap OK to save.3. Tap the Start menu.4. Verify that the program appears.Using File ExplorerIf you do not see the program listed, you can either use File Explorer on the device to move the program or ActiveSync on the desktop computer to create a shortcut to the program and place the shortcut in the Start Menu folder.Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files remain where they need to be for the system to find them to perform system functions.1. Tap Start > Programs > File Explorer, and navigate to the program.File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and then My Device. 2. Tap and hold on the program, then tap Copy on the pop-up menu.
5 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 4. Tap the Start menu.5. Verify that the program now appears.Using ActiveSync on the Desktop ComputerHere, you are performing the same basic process as on the terminal, except that you are using the Explore (Windows Explorer) utility to cut and paste.1. Open ActiveSync > Explore.2. Navigate to the program.3. Right-click on the program and select Create Shortcut. 4. Select the shortcut, right-click, and select Cut.5. Navigate to the Start Menu folder (Windows > Start Menu).6. Right-click on an empty area and select Paste. 7. On the terminal, tap the Start menu.8. Verify that program appears. For more information, see ActiveSync Help.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 5System TabThe System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. AboutThe About system setting displays specific information about what is loaded on the terminal. It contains three tabs:Version tab Displays the information about the software, operating system, and processor of the terminal.
5 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDevice ID Displays the information the device uses to identify itself to other computers. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices.The name or description can be changed according to the parameters on the screen. The first time this screen is opened, it displays the system’s default name and description for the device. The Device name is the name used for ActiveSync connection.Copyrights tab Displays important copyright information.BacklightThe Backlight system setting enables you to customize backlight functionality for the display. For more information, see Adjusting the Backlight on page 4-15.ClockThis setting sets the system clock. Appointments, scheduled events, and any function on a schedule runs off this setting. You need to set the time zone and time after each hard reset; see Setting the Time and Date on page 2-10.CPU SpeedThis system setting enables you to see and change the current speed of the Central Processing Unit (CPU). The default is High Speed at 400MHz. Low Speed is 200MHz.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 7To change the default, select Low Speed and tap OK. A message appear confirming the changed and now current CPU speed.Tap OK to save the change.HHP WLAN SettingsThis option appears on the Settings tab only if an 802.11b radio is installed on the device. For more information, see The Status Icon on page 7-10.IrDA ConfigThis system setting allows you to verify the IrDA port settings.The IrDA com port can be disabled to free up a com port. This is useful if, for example, you are using a Bluetooth radio and want to connect the terminal to additional Bluetooth devices.To Disable the IrDA Port1. Tap Disable IrDA ports. 2. You receive a message stating that you need to reset the terminal before the change takes effect. Tap OK.3. Perform a soft reset; see Soft Reset (Warm Boot) on page 2-12.4. Go to Start > Settings > System tab > IrDA and verify that the screen says “IrDA is now DISABLED.”Always displays the current status of the IrDA port. Enabled is the default.
5 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftMemoryThe Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Access this system setting whenever you receive system messages about memory.There are three tabs: Main, Storage Card, and Running Programs.Main tab This tab displays current capacity and usage of the 64MB of on-board, volatile RAM memory. This is the memory used for running and storing programs as well as storing program data. Total main memory The total memory capacity of current RAM memory.Storage The part of RAM memory used for storing programs and program data.Program The part of RAM memory used to run programs.Fields Under Storage and MemoryAllocated Displays the current MB of memory allocated for Storage and Program use.In use Displays the total MB of that allocated memory being used in Storage and Program memory functions.Free Displays the total MB of memory available for Storage and Programs use.To Increase/Decrease RAM MemoryTo increase Program or Storage memory, tap, hold, and drag the slider towards the kind of memory you want to increase. The three fields adjust automatically; Program memory decrease when you increase Storage memory and vice versa.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 9Storage Card tab This tab displays the current capacity and usage statistics of the selected memory type; IPSM or Storage Card. Select the memory type from the drop-down list. IPSM is selected automatically. IPSM Short for Intel Persistent Storage Manager, this is14MB of on-board Flash memory that is non-volatile. Because this memory is non-volatile, data or programs stored in IPSM are not affected when power is removed. Autoinstall programs, for example, are stored in IPSM so that they are always installed at cold-boot startup. When IPSM is selected in the drop-down list, the Storage Card tab displays the IPSM memory capacity and usage statistics. Storage Card You can install additional memory in Dolphin terminals - see Secure Digital Memory Interface on page 3-8. If a storage card is installed in the terminal, a Storage Card entry appears in the drop-down list. Select Storage Card and the Storage Card tab displays the current capacity and usage statistics of the installed storage card.Total storage card memoryThe total MB of memory capacity of the selected memory.In use The MB currently being used.Free The MB that is still available for use.
5 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftRunning Programs tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or•Tap Stop All to automatically stop all running programs.Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a program here, any unsaved data in that program is lost. To free up memory without risking data loss, return to the running program, save your data, and close the application.Links at the Bottom of the Memory TabsAt the bottom of all three Memory tabs are two links: Remove programs Opens the Remove Programs system setting. For details, see Remove Programs on page 5-13.Find Enables you to search for large files using storage memory. It opens the Find screen with Larger than 64KB already selected in the Type field. !
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 11PowerThe Power system setting enables you to check the remaining charge of both the main and backup batteries. For more information, see Batteries on page 3-10. You can also set automatic turn-off times for the terminal to conserve power. When the device is “turned off,” that means that it goes into suspend mode. For more information on suspend mode, see Suspend Mode on page 2-12.Radio ManagerThe Radio Manager enables you to see which radios are powered up on the Dolphin terminal. In this system setting, you power up and power down radios loaded on the terminal. For details, see The Radio Manager on page 4-18.Regional SettingsRegional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or € symbol, for example), time, and date. These specifications apply to all screens, including the Today screen.
5 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftThe Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a number of pre-programmed regional settings. Select one from the list.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 13The results appear below. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it.Remove ProgramsThe Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory.The programs removed are removed from RAM memory. Any program (usually *.cab or *.dll files) stored in the Autoinstall folder (My Device > IPSM > Autoinstall) will re-install after the next hard reset. For information about the Autoinstall process, see Autoinstall on page 2-10.For information about the hard reset process, see Hard Reset (Cold Boot) on page 2-12.
5 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTo Remove Programs:1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list.MemoryThe Remove Programs screen displays the total storage memory available. It adjusts automatically when a program is removed for quick reference. For more detailed memory information, tap memory of “Adjust memory allocation.” along the bottom margin. It opens the Memory system setting. For information about memory settings, see Memory on page 5-8.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 15ScreenThe Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately. To align the screen, tap Align Screen, and follow the instructions. See Align the Screen on page 2-8.ClearTypeDolphin 9500/9550 displays support ClearType font rendering. ClearType is a Microsoft technology that dramatically increases the readability of text on LCD displays. Select the Enable ClearType, tap OK, and perform a soft reset; see Soft Reset (Warm Boot) on page 2-12. For more information about ClearType font rendering for Pocket PC, visit: http://www.microsoft.com/typography/cleartype/what.htm?fname=%20&fsize=Input OptionsTapping input of “Adjust input options to improve speed and accuracy” opens the input panel settings; see Input Panel Options on page 4-22.
5 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConnection SettingsThe Connections tab serves as a connections manager for the terminal that enables you to manage your network connections. There are three main components:Beam Enables you to verify and adjust the infrared settings of the IrDA port. For details, see Using Infrared on page 6-5.Connections Enables you to configure your network connections for internet and work, create new connections, and set default connections. Network Adapters Enables you to configure your network adapters.Additions to this windowOther items appear on this window if your terminal is configured with specific network software and/or protocols. For terminals configured with a GSM/GPRS WWAN radio, this screen contains a link to your GPRS settings. For more information, see GPRS Settings on page 9-16.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 17Connections TabThe Connections screen enables you to manage internet, work, and network card connections that the terminal defaults to when connecting to the network. Internet SettingsWhen configuring internet settings, make sure that you are prepared with dial-up numbers and other necessary numbers from you office network or internet service provider (ISP).There are two tabs for internet settings: Modem and General.Modem tab This tab enables you to establish individual modem settings for each internet connection. It leads you through a series of screens and tabs that enable you to enter both basic and advanced network and dial-up information.General tab This tab enables you to name or, rather, re-name “Internet Settings” to a name of your own choosing. If you enter a new name and tap OK, that name appears in drop-down lists instead of “Internet Settings.” When connecting to the internet, the system defaults to the setting selected here. The terminal is initially set to Internet Settings.When connecting to the internet, the system defaults to the setting selected here. The terminal is initially set to Work Settings.The network card connects to the setting selected here. The terminal is initially set to Work.
5 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTo Configure Internet Settings1. On the Connections tab, select Internet Settings in the first drop-down list, and tap Modify. The Internet Settings screen appears displaying the Modem tab. The list in the middle of the screen displays existing internet connections. If you have not yet established an internet connection, “New…” appears in the list. 2. Tap New. The Make a New Connection screen appears. 3. Complete the fields.•Enter a name for the connection in the first field. “My Connection” is auto-filled by default. You can type over it with the SIP that appears or the using the keyboard. This name identifies this internet connection and appears in the list on the Internet Settings screen.•Select a modem from the drop-down list. This list displays available COM ports (including IrDA, if enabled).• Select the appropriate Baud rate for both the modem and the network you’re using.• (Tap Advanced to enter Port Settings, TCP/IP, and Name Servers; see Advanced Settings on page 5-19.)
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 194. Tap Next to enter the phone number for the modem to dial. 5. Enter the phone number and tap Next. 6. Enter the parameters, including any extra dial-string modem commands, and tap Finish. You are returned to the Internet Settings screen where the new connection name and number appear in the list. You can tap on it any time to edit the settings.Advanced SettingsWhen making a new connection (see page 5-18) or editing an existing connection, you can tap Advanced to open three tab windows that enable you to connect your terminal to an integrated network: Port Settings, TCP/IP, Name Servers.You should not need to change advanced settings. If you do, verify with your network administrator that you have the correct information.
5 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPort Settings Advanced settings opens to this tab window. On it, enter the parameters for the port the terminal is using. TCP/IP settings Tap on this tab to configure TCP/IP settings. Server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP). Connection preferencesData Bits • Can be set between 4 and 8Parity • Can be set to None, Odd, Even, Mark, or SpaceStop Bits • Can be set to 1, 1.5, or 2Flow Control • Can be set to Software, Hardware, or NoneTerminal settingsUse terminal before connectingUse terminal after connectingEnter dialing commands manuallyTap OK to save settings.You can• Use the server-assigned IP address (recommended) or enter a specific IP address in the field provided• Use Slip• Use software compression• Use IP header compressionTap OK to save settings.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 21Name Servers settings Tap on this tab to determine how the terminal connects to servers. Server-assigned IP addresses use DHCP.Work SettingsWhen configuring work settings, make sure that you are prepared with dial-up numbers and other necessary numbers from you office network or internet service provider (ISP).To access work settings, navigate to the Connections screen (Start > Settings > Connections tab > Connections), select Work Settings in the second drop-down list.There are four tabs for work settings: General, Modem, VPN, and Proxy Settings.General tab The General tab for Work Settings functions the same way it does for Internet Settings; for more information, see page 5-17.Modem tab The Modem tab for Work Settings functions the same way it does for Internet Settings; for more information, see To Configure Internet Settings on page 5-18.VPN tab The VPN tab enabled you to create virtual private network for your work settings.Proxy Server tab The Proxy Server tab enables you to connect to the internet via a proxy server. You can• Use the server-assigned IP address (recommended) OR • Enter a specific server address in the fields provided:• DNS and Alt DNS - enter the domain name server address to locate the appropriate domain. If the domain can’t be found, the Alt DNS is tried automatically.• WINS and Alt WINS - enter the appropriate IP address to locate the desired server on the windows network. If the server can’t be found, the Alt WINS address is tried automatically.Tap OK to save settings.
5 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftVPN Tab1. After the Modem settings have been established, tap on the VPN tab. The Work Settings screen displays with a list of connections in the middle of the window. If no connections have been established, only New... appears. 2. Tap New to make a new connection. 3. Enter a name for the connection and type the desired IP address. Tap Advanced. The system processes the information and the TCP/IP and Name Servers tabs appear.• See TCP/IP tab on page 5-20 for information about completing this tab.• See Name Servers tab on page 5-21 for information about completing this tab.4. Tap OK and you are returned to the VPN tab.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 235. Tap OK again and you are returned to the Work Settings screen, which now lists the new VPN connection. Proxy SettingsProxy setting are most often used when your terminal is connected to a network with a firewall. In this case, you would connect to the internet via a proxy server.To Connect Via Proxy Server1. Open Work Settings and tap the Proxy Server tab. 2. Check the first box, then check This network uses a proxy server to connect to the Internet.3. Enter the Proxy server information in the field provided and tap Advanced. 4. Complete the fields•HTTP address and Port•WAP and Port - enter the wireless access point identifier for the network
5 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft•Socks and Port - if your network uses the circuit-level proxy server. If you enter an address here, the Type field activates and you need to select Socks 4 or Socks.• The User ID and Password fields activate after you have entered the appropriate information. If the fields activate, you need to complete both.5. Tap OK to save and you are returned to the Proxy Server tab.6. Tap OK again and you are returned to the Work Settings screen, which now lists the new Proxy Server connection. Deleting ConnectionsTo delete a connection at any time, you need to navigate to it from the Connections tab. On the Modem tab of either the Internet or Work Settings screen, tap and hold on the connection. A pop-up menu appears. Select Delete and the connection is deleted.Creating a Custom ConnectionThe Dolphin 9500/9550 terminal comes loaded with Internet Settings and Works Settings as options in the drop-down lists on the Connections tab. You can create new settings of each type. After they are saved, custom settings appear in the drop-down lists on the Connections tab.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 25Internet SettingsOn the Connections tab, in the first field (for Internet Settings), select New in the drop-down list. The General tab opens so that you can name the connection. Tap the Modem tab. The Modem tab opens. From there, complete the rest of the process for internet settings. For more information, see Internet Settings on page 5-17.You also have the option of tapping the Proxy Settings tab to have this connection go through a proxy server. For more information, see Proxy Settings on page 5-23.Work SettingsOn the Connections tab, in the second field (for Work Settings), select New in the drop-down list. The General tab opens so that you can name the connection. Tap the Modem tab. The Modem tab opens. From there, complete the rest of the process for setting up a work connection. For more information, see Work Settings on page 5-21.
5 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConnectingYou can test your connection settings on the Connections tab (see page 5-17) any time. In either of the first two drop-down lists (Internet and Work), select the desired setting. Tap Connect and the terminal begins connecting to the network.Note: The Connect button is active only when the selected connection setting is valid.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 27Network Card ConnectionsThe third field on the Connections tab (see page 5-17) enables you to select the connection setting of your network card. You can have your network card use your internet or work settings. Tap OK to save settings.
5 - 28 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftNetwork AdaptersOn the Connections tab (see page 5-17), tapping Network Adapters enables you to review the adapters installed on the terminal and the properties associated with each. To see the IP addresses and Name Servers of a network adapter, select one in the list, and tap Properties. Server-assigned IP addresses use DHCP.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 29Editing PropertiesAny time you open properties and tap OK, the system saves the settings. The following message appears after you tap OK: Tap OK again to save any changes.
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Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 6 - 16CommunicationsOverview You can exchange information between your Dolphin 9500/9550 and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options:• Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.• Use the infrared (IrDA) port to send and receive files between two devices.• Connect to your Internet Service Provider (ISP). Help on ConnectingMore information on the procedures described here, as well as information on additional procedures, can be found in the following locations:• ActiveSync Help on the desktop computer. In ActiveSync, click Help > Microsoft ActiveSync Help.•See Inbox on page 10-12.• Online Help on the device. Tap Start > Help > View menu > All Installed Help > Inbox or Connections.For troubleshooting information, go to the Pocket PC website at: http://www.microsoft.com/windowsmobile/products/pocketpc/Installing Additional SoftwareIn addition to the default programs installed on your terminal when it is first booted up, you can install any program created for your device, as long as your device has enough memory to store it and the program has an *.exe, *.cab, or *.dll extension. The most popular place to find software for your device is on the Pocket PC website (http://www.microsoft.com/mobile/pocketpc/ When selecting programs, verify that the program and version of the program are designed for the Pocket PC and your device processor type. Determine your device and processor type by tapping Start > Settings > System tab > About. On the Version tab, make a note of the information in the Processor field. !
6 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing ActiveSyncUsing Microsoft ActiveSync version 3.7 or higher, you can synchronize information on your desktop computer with your device and vice versa. Synchronization compares the data on the Dolphin mobile computer with your desktop computer and updates both with the most recent data. For example, you can:• Update the information in Microsoft Pocket Outlook® on your device by synchronizing it with Microsoft Outlook on your desktop computer. • Synchronize Microsoft Word and Microsoft Excel files between your device and desktop computer. Your files are automatically converted to the correct format.The most current version of ActiveSync can be downloaded from www.microsoft.com.CapabilitiesWith ActiveSync, you can also:• Back up and restore your device data. • Copy (rather than synchronize) files between your device and desktop computer.• Control when synchronization occurs by selecting a synchronization mode. For example, you can synchronize continually while connected to your desktop computer or only when you choose the synchronize command.• Select which information types are synchronized and control how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.Note: By default, ActiveSync does not automatically synchronize all types of information. Use ActiveSync Options to specify the types of information you want to synchronize. The synchronization process makes the data (in the information types you select) identical on both your desktop computer and your device.RequirementsTo synchronize, ActiveSync version 3.7 or higher must be on both your desktop computer and your device. ActiveSync 3.7 is already installed on your device. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal. To install ActiveSync on your desktop computer, insert the Microsoft Companion CD into the CD-ROM drive of your desktop computer. Click the yellow arrow, click Start Here, then follow the directions on your screen.When communicating via ActiveSync, your terminal must be connected to the host PC with a peripheral device sold/manufactured by HHP, such as the Dolphin HomeBase, Dolphin Mobile Base, Dolphin ChargeBase, Dolphin Net Base, or other Dolphin 9500 series charging/communication cable. Use of any peripheral not sold/manufactured by HHP may damage your terminal and will void the warranty. For more information about communication peripherals, see Dolphin 9500/9550 HomeBase on page 11-1 and Dolphin 9500/9550 Mobile Base on page 12-1.Setting Up Your Desktop ComputerWhen installation of ActiveSync is complete on your desktop computer, the ActiveSync Setup Wizard helps you • connect your device to your desktop computer, • set up a partnership so you can synchronize information between your device and your desktop computer, and • customize your synchronization settings. Synchronizing from Your Desktop ComputerBecause ActiveSync is already installed on your device, your first synchronization process begins automatically when you finish setting up your desktop computer in the wizard and your terminal is connected to the host PC. After your first synchronization, look at Calendar, Contacts, and Tasks on your device. Notice that the same information from Microsoft Outlook on your desktop computer is now on your device, and you didn’t have to type a word. Simply disconnect your device from your computer and you’re ready to go!For more information about using ActiveSync on your desktop computer, open ActiveSync, then open ActiveSync Help.!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 6 - 3Synchronizing from Your DeviceActiveSync must be setup on your desktop computer and the first synchronization process completed before you initiate synchronization from your device.To initiate synchronization from your device, tap Start, then ActiveSync to begin the process. Note: If you have a wireless LAN card, you can synchronize remotely from your device.Adding Programs to the Terminal Using ActiveSyncThe software application must be stored or installed on the host PC. Some programs are installers and install on the PC and the terminal at the same time. Some programs designed for terminals cannot be installed on PCs. In those cases, the appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.When selecting programs, verify that the program and version of the program are designed for the Pocket PC and your device processor type. Determine your device and processor type by tapping Start > Settings > System tab > About. On the Version tab, make a note of the information in the Processor field. 1. Download the program to your desktop computer from either the Internet or the CD or disk that contains the program. You may see a single *.exe or setup.exe file, a *.cab file, or *.dll. There may also be several versions of files for different device types and processors.2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the terminal to the host PC via an HHP communication peripheral.If the File is an Installer:4. Double-click the *.exe or *.setup.exe file. The installation wizard begins. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal. Tap to connect and synchronize.View synchronization status.Tap to synchronize via IR orchange synchronization settings.View connection status.Tap to stop synchronization.!
6 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftIf the File is Not an Installer:5. An error message appears stating that the program is valid but designed for a different type of computer. You need to manually transfer this file to the terminal. 6. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync and click Explore.*7. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder on the terminal. • If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall).8. Depending on the program, you may need to open File Explorer on the terminal, navigate to the folder where the program is located, and tap on the program file to install it.• If you copied the file to the Autoinstall folder, you can either tap on the program inside the Autoinstall folder or perform a hard reset and the program will install as part of the regular Autoinstall; see Autoinstall on page 2-10. Remember, a hard reset erases RAM data! For more information, see Hard Reset (Cold Boot) on page 2-12.After installation on the terminal is complete, tap Start > Programs and the program and its icon appears on the Programs screen. Tap it to open the program.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 6 - 5Using InfraredDolphin 9500/9550 terminals contains infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Pocket PC information such as Contacts and Tasks, as well as software upgrades.Verify That the IrDA Port is EnabledThe IrDA port must be enabled to transmit data. By default, the IrDA port is assigned to com port 6 and is enabled. It can be disabled to free up a com port. Verify that the IrDA port is enabled before attempting to transmit data via infrared. Go to Go to Start > Settings > System tab > IrDA Config.
6 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftVerify That Beam Settings Are Set to ReceiveThe Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Sending and Receiving InformationSending:1. Align the IR ports so that they are unobstructed and within a close range.2. Open the program where you created the item you want to send and locate the item in the list.You can also beam files, but not folders, from File Explorer. 3. Tap and hold the item. A pop-up menu appears. 4. Select Beam File.Receiving:1. Align the IR ports so that they are unobstructed and within a close range.2. Have the owner of the other device send the information to you. Your device automatically receives it.Selected itemPop-up menu
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 6 - 7TroubleshootingIf the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears:
6 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing an ISPThe communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services.After you are connected, you can send and receive e-mail messages by using Inbox and view Web or WAP pages by using Pocket Internet Explorer. For more information, see Inbox on page 10-12. You can also download software applications from the web.Adding Programs Directly from the InternetWhen selecting programs, verify that the program and version of the program are designed for the Pocket PC and your device processor type. Determine your device and processor type by tapping Start > Settings > System tab > About. On the Version tab, make a note of the information in the Processor field. 1. Determine your device and processor type so that you know which version of the software to install. Go to Start > Settings > System tab > About. On the Version tab, make a note of the information in the Processor field.2. Download the program to your device straight from the Internet using Pocket Internet Explorer. You may see a single *.exe or setup.exe file, or several versions of files for different device types and processors. 3. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.4. Tap the file, such as an *.exe file. The installation wizard begins. Follow the directions on the screen.For more information about working with Pocket Internet Explorer, see Pocket Internet Explorer on page 10-17.!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 17Wireless LAN Communications with 802.11b OverviewDolphin 9500/9550 terminals are available with an on-board 2.4 GHz 802.11b (Wireless Local Area Network) WLAN radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band. It provides a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500/9550 a complete solution for a variety of wireless mobile data collection applications.The Dolphin 9500/9550 is interoperable with other 802.11b WiFi-compliant products including access points, printers, PCs via PC-card adapters and other wireless portable terminals.Powering Up the 802.11b Radio DriverWhen the mobile computer is first initialized, the radio driver for the 802.11b module is installed. Before using the radio, make sure that the 802.11b radio is powered up. For more information, see The Radio Manager on page 4-18.
7 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConfiguring the 802.11b RadioDolphin 9500/9550 terminal loaded with an 802.11b radio contain a configuration utility that enables you to enter and save the optimal transmission settings.Accessing the Configuration UtilityYou can access the configuration utility two ways:1. Tap Start > Settings > System tab > HHP WLAN Settings .This icon appears on the System tab only if there is an 802.11b radio installed on the terminal.2. Tap the Status icon - see The Status Icon on page 7-10.The Configuration UtilityThe configuration utility consists of four tabs: Status, Config, Advanced, and About. Each tab is described in its own section in this chapter.Status TabHHP WLAN Settings always opens to the Status tab, which displays the current WLAN settings for 802.11b. Current Channel Shows the RF channel currently used by the card.Current TX Rate Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps.Link Quality Gives signal to noise ratio in both percentage and graphical display.Strength Gives signal strength of the receiver in both percentage and graphical display.Station IP Info IP Address - IP address of the radio. Check with your network administrator for IP configuration information. IBSS ID Shows the Network Name and the MAC address of: - the access point the card is associated with in AP mode, or - the creator of IBSS into which the card is joined in peer-to-peer (Ad-Hoc) mode.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 3Disable/Enable Radio Tap this button to toggle to disable/enable the radio link from the card.Rescan Tap this button to start a rescan process to search for an AP with a stronger signal in the network.Renew IP Tap this button to reapply IP the address from the DHCP server when automatic DHCP is enabled. More Info Tap this button to display detailed TCP/IP info; as shown in the following screen: Ping Tap this button to open the Ping utility for WLAN.Field DescriptionIP Address Displays the current IP address. You can enter another IP address to ping. Size (Bytes) Displays the current bytes size; 32 is the default. You can select up to 8192 from the drop-down list.
7 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConfig TabThe Config tab provides a list of all access points and peer stations in range. Its configuration tool enables you to create and edit SSID profiles for access points that you want your station to associate with. Preferred Profiles A list of preferred profiles for access points (AP) in the network created by the user, or added from the Active SSIDs table is located at the top of the Config window. When the radio is turned on, it searches for the APs with which to associate in the order of the listed profiles. For each profile in the table, one can make changes by using the icon tools at top of the table: New, Edit, Delete, Up, and Down (- the creator of IBSS into which the card is joined in peer-to-peer (Ad-Hoc) mode. on page 7-2). This table is blank after the initial HHP software installation. It can be kept blank with no automatic association preference.Active SSIDs The Active SSIDs table lists all access points or peer stations (creator of IBSS) in the vicinity of the host. It displays only those SSIDs that accept broadcast associations.Each record displays information in the following six fields (The screen may not display all the fields in the following table. Use horizontal scroll bar to check all): Timeout (ms) Displays the current timeout; 500 is the default. Increase or decrease it by tapping the up and down arrow buttons.Clear Tap this button to clear IP Address input and the ping statistics field. Ping Tap this button to ping the IP address entered in the input field. Ping Statistics field: Shows the pinging IP address and the pinging results.Column This column displays…SSID The Network Name of the access point or peer station. An icon with signal strength is also shown.Signal Strength in percentage for that SSID.Mode An icon shows whether it is an access point , or a peer station .Field Description
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 5Apply Tap Apply to associate your station with the SSID you selected. This SSID can be either from the Preferred Profile table or from the Active SSIDs list. When applied, the Status tab window displays the status of the wireless connection. If the association failed, a search for another AP in the Preferred Profile list automatically takes place, and the radio attempts to associate with the station, in order of preference.Refresh Tap Refresh to start a new search for all available access points or peer stations in the vicinity.Adding an Active SSID Profile to the Preferred Profile Table1. Select an SSID from the Active SSID list.2. Tap Add.If the SSID has WEP Key-On, the Settings window displays and prompts you to enter the WEP Method, Encryption Key, and Key ID. 3. Tap OK in the Settings window after finishing the configuration. The SSID and its profile are added into the Preferred Profiles window. If adding an SSID with WEP Key Off, the Settings window does not display and the SSID is added directly to the Preferred Profile table when you tap the Add button. Channel The channel it uses and the WEP method it applies, if any. The icon stands for WEP Key-On, and for WEP Key-Off.SupRate Supported data rate of the access point or the peer station.BSSID (MAC Addr) BSSID or MAC Address of the access point or the peer station.Column This column displays…SSID The Network Name of the access point or peer station. An icon with signal strength is also shown.
7 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPreferred Profile IconsYou can complete a number of tasks to manage your Preferred Profiles using the five icons at the top of the window: To Create a New Profile1. Tap the New button and the following screen displays:2. Enter the values for the new profile in the information fields and tap OK.Icon Name Tap this icon to…New Create a profile.Edit Modify a profile.Delete Delete a selected profile.Up Move the highlighted profile up to increase the automatic association priority.Down Move the highlighted profile down to decrease the automatic association priority.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 7To Modify a ProfileSelect one and tap the Edit icon. The following screen displays:SSID To enter an SSID, which is the Network Name. Check with your network administrator for Network Name (SSID).Type Choose Peer-to-Peer or Access Point from the drop-down list. Peer-to-Peer mode is used for communication between two (or more) radio stations (cards) without an access point. Access Point mode is also called “Infrastructure” mode. TX Rate Choose the transmit rate from the drop-down list - 1MB, 2 MB, Auto 1/2 MB, 5.5 MB, 11 MB, or Fully Auto. The transmit rate is set to Fully Auto by default. Chan Scroll to select a channel for communication. WEP Parameters In this section, you configure the WEP Key for secure wireless communication. Within this block, you configure the WEP Method, Encryption Key, and Key ID. Use Manual Key Manually input the encryption code for the WEP Key. This is the default setting.WEP Method The options in this drop-down list determine what characters can be used to create the Encryption Key. Select one of the following five: Encryption Key Character sets differ depending on the selected WEP method and key format.Key ID Choose from the available options: Key 1 (Default), Key 2, Key 3, or Key 4. Check with your network administrator for the WEP Key and Key ID you need to use.Cancel Tap this button to close the window without saving or modifying the profile.OK Tap this button to make the change.Note: The SSID, Type, TX Rate, and Channel fields are unchangeable in Access Point mode, whereas TX Rate and Channel fields can be changed in Peer-to-Peer mode.Option This option means that …Disabled WEP Key Off64 bit (HEX) up to 10 characters are configurable in Hexadecimal for Encryption Key64 bit (ASCII) up to 5 characters are configurable in ASCII for Encryption Key128 bit (HEX) up to 26 characters are configurable in Hexadecimal for Encryption Key128 bit (ASCII) up to 13 characters are configurable in ASCII for Encryption KeyHEX - Hexadecimal is a set of 16 characters from 0-9 and from A(a)-F(f).ASCII - ASCII means any printable ASCII character can be typed.
7 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTo Delete a ProfileProfiles may be deleted either from the Preferred List or from the Preferred List and Registry. To delete a profile, select (highlight) a profile and tap the Delete button and the following screen displays:From the pop-up window select the option of your choice and tap Yes to confirm or No to cancel.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 9Advanced TabOn the Settings window, tap the Advanced tab. The following screen displays: Power Save ModeDisable Choosing this option disables the Power Save mode.Always Enable Choosing this option makes the Power Save mode always enabled. This is the default setting.Auto Enable Choosing this option means that the Power Save mode is automatically enabled when the internal battery powers the terminal and automatically disabled when an external power supply powers the terminal.Preamble ModeLong TX Preamble Where Sync field consists of 128 bits. Short TX Preamble Where Sync field consists of 56 bits.Auto TX Preamble Automatically change between long and short preamble mode transmission based on the AP configurations. This is the default Preamble Mode.A Preamble consists of a Synchronization (Sync) field and a 16-bit Start Frame Delimiter (SFD) field.Authentication AlgorithmThis drop-down list is active and configurable only when the WEP Key is enabled for the selected SSID profile.Automatic based on WEP setting Default setting.WECA Compliant (always use Open)Not available in this release.Must use Shared with WEP AP must use WEP method.Defaults Resets all the settings to default values (Always Enable for Power Save Mode, Automatic based on WEP setting for Authentication Algorithm, and Auto TX Preamble for Preamble Mode).Apply Applies the change to new card setting.
7 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftAbout TabThis window provides Version Number and time of build for Network Driver, Configuration Utility, and NIC Firmware. On the Settings window, tap the About tab. The Status IconYou access the 801.11b configuration utility by tapping and holding on the Status icon in the task tray at the bottom of the screen. However, you must activate this icon before it appears. To Activate the Status Icon1. Tap Start > Programs.2. Tap the HHP WLAN Settings icon .This icon appears on the Programs window only if an 802.11b radio is installed.3. The Status icon is now active in the bottom tray. When you tap it, a menu of configuration options appears.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 11The Status Icon MenuWhen you tap the Status icon in the bottom tray, the following menu displays:Note: The Status Icon changes to a crossed lock as a warning that you may have entered a wrong key (WEP Key mismatch) for the WEP-On AP or a station.Menu Option Selecting This Option…Wireless Radio On Turns on the radio. LED is on and the Link Icon displays with signal strength.Wireless Radio Off Turns off the radio. A pop-up window will ask for your confirmation. If confirmed, the LED will be off and the Status icon will change color from green to red on the top without signal strength displayed. The WLAN card/module will stop functioning. Remove Status Icon Removes the Status Icon from the bottom tray. A pop-up window asks you to confirm. Click Yes to confirm, or No to cancel. If confirmed, the Status icon does not display in the task tray, and you need to go to Start > Programs > HHP WLAN Settings to access the configuration utility. Wireless Network Status Opens the Status tab of the configuration utility; see Status Tab on page 7-2.Configuration Opens the Config tab of the configuration utility; see Config Tab on page 7-4.Advanced Configuration Opens the Advanced tab of the configuration utility; see Advanced Tab on page 7-9.Version Information Opens the About tab of the configuration utility; see About Tab on page 7-10.
7 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftWireless Security SupplementAEGIS Client® offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard. The Client is interoperable with 802.1X-capable wireless access points and authentication servers including Microsoft's IAS and Cisco's ACS.Installing the AEGIS Client SoftwarePreparationInstalling and configuring AEGIS Client software usually takes less than 15 minutes, provided you have the required equipment, software, and configuration information. You need clear information from the network administrator about how the network’s authentication works. Worksheets are provided below.System RequirementsYou need the following equipment and software to run AEGIS Client:• A computer with a network interface card and/or wireless network interface card that support the NDIS 5.1 standard for 802.11 WLAN object identifiers (OID). Be sure your wireless card is installed! The AEGIS Client software installation routine expects to find your computer’s wireless card properly installed, even if it isn’t connected to a network. If the card isn’t in the computer, the installation program can’t make the proper program and protocol associations.• The appropriate version of the AEGIS Client software package for your operating system. Contact HHP for the correct version for your company.Supported Operating SystemsThere are several versions of AEGIS Client software for computers using a wide variety of operating systems. However, specific capabilities of a particular version of AEGIS Client may vary. This is due to varying levels of support for different EAP types by manufacturers. Drivers for some types of network hardware and operating system combinations don’t support as many EAP types as others combinations.The Windows AEGIS Client software requires Pocket PC 2002, CE.NET 4.1, or higher.Required Network Configuration Information WorksheetsThe worksheets on the following pages help you prepare to install and configure the AEGIS Client.Each worksheet provides space to record the AEGIS Client configuration information required to set up the client software to match a specific Extensible Authentication Protocol (EAP). The forms are designed so that hard copies can be filled out, copied, and distributed.The client software supports the following EAP authentication methods:•MD5• LEAP• TLS/SmartCard•TTLS• PEAPThere is a worksheet for each method. Complete the worksheet for the method you choose.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 13MD5 WorksheetTo configure AEGIS Client to use MD5 authentication, you need to know:1. Will you use your Windows user name and password for network authentication? (Applies only to Windows clients.)2. If not, what is your unique user name/password combination?If a second set of credentials is required, you need to know the exact user name and password. These are typically case-sensitive.User name: _______________________________________Password: ________________________________________LEAP WorksheetTo configure AEGIS Client to use LEAP authentication, you need to know:1. Will you use your Windows user name and password for network authentication? (Applies only to Windows clients.)2. If not, what is your unique user name/password combination?If a second set of credentials is required, you need to know the exact user name and password. These are typically case-sensitive.User name: _______________________________________Password: ________________________________________TLS/SmartCard WorksheetTo configure AEGIS Client to use TLS/SmartCard authentication, you need to know:1. Is a client certificate required?____ No.____ Yes. This file needs to be installed on your machine by your network administrator.2. Should the AEGIS Client validate the server certificate chain?____ No. Skip Questions 3-4.____ Yes. 3. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required:________________________4. Are intermediate certificates allowed?____ No.____ Yes.5. What is the name of the server? _____________________________This usually includes the server’s domain, for example: server.big_school.edu.
7 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTTLS WorksheetTo configure with TTLS authentication, you need to know:1. Use Windows user name and password for authentication? (Applies only to Windows clients.)2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.User name:_______________________________________3. Is a client certificate required?____ No.____ Yes. This file needs to be installed on your machine by your network administrator.4. What is the user name (identity) and password for the tunnel authentication?User name:_______________________________________Password:________________________________________5. What is the tunnel authentication protocol?____ CHAP (Challenge Handshake Authentication Protocol)____ MS-CHAP (Microsoft CHAP Extensions)____ MS-CHAP v2 (Microsoft CHAP Extensions v. 2)____ PAP____ EAP-MD56. Is a server certificate is required?____ No.____ Yes.7. Should the Aegis Client validate the server certificate chain?____ No. Skip Questions 8-9.____ Yes.8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required: _______________________9. Are intermediate certificates allowed?____ No.____ Yes.10. What is the name of the server?This usually includes the server’s domain, for example: server.big_school.edu. _____________________________
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 15PEAP WorksheetTo configure AEGIS Client with PEAP Authentication, you need to know:1. Use Windows user name and password for authentication? (Applies only to Windows clients.)2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.User name:_______________________________________3. Is a client certificate required?____ No.____ Yes. If it is, this file needs to be installed on your machine by your network administrator.4. What is the user name (identity) and password for the tunnel authentication?User name:_______________________________________Password:________________________________________5. What is the tunnel authentication protocol?____ MS-CHAP v2 (Microsoft CHAP Extensions v. 2)____ EAP TLS/SmartCard____ Generic Token Card6. Is a server certificate is required?____ No.____ Yes.7. Should the Aegis Client validate the server certificate chain?____ No. Skip Questions 8-9.____ Yes. 8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required: _______________________9. Are intermediate certificates allowed?____ No.____ Yes.10. What is the name of the server?This usually includes the server’s domain, for example: server.big_school.edu. _____________________________
7 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConfiguring the Pocket PC Client Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network. 1. On the terminal, open the client by going to Start > Programs > Meetinghouse AEGIS Client. The Main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen.2. Tap the Client menu and select Configure. The Configuration Authentication screen appears displaying the User tab.3. On the User tabPort Status icon
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 17• In the Identity field, enter your network login or user name.• In the Password field, enter your network password.• If your network requires client certificates, select the Use certificate option and complete the information.• If the Authentication Type is PEAP or TTLS, select the Tunneled authentication option and enter the appropriate Identity, Password, and Protocol.4. For most installations, you would skip the System tab, which controls system logging of network problems. Unless your set-up requires custom logging, accept the default logging settings. For more information, see System Settings Tab on page 7-20.5. Tap the Server tab. 6. Depending on your authentication type, the Server tab • may be entirely grayed-out (for instance, if you use MD5 authentication), or • you may need to enter server-related information that you’ve already gathered on your worksheet (for TLS, TTLS, and PEAP).7. When you’ve entered the server information, tap OK to save the configuration and close the window.Running AEGIS ClientAfter you finish the initial configuration, tap the network interface and select Start (if the port is already active, select Stop first, then Start to force the program to read the new configuration file). On the main screen, you should see the port color and status change as the port starts authentication, negotiates with the access point and/or authentication server, and then joins the network.As the network interface starts or stops, the color of the port icon and the status field in the Interface List updates to reflect the current state of the interface.Port Status Icon TableIcon Color This color icon indicates that …GrayThe port is not in use or is disabled.Either the AEGIS Client isn’t running, or the port is not bound to the 802.1X protocol.
7 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftConfiguring the AEGIS Client SoftwareConfiguration takes place at several levels:• First, each interface that interacts with the AEGIS Client may need to be configured. • Second, each user account on the computer needs its own unique authentication settings. Because Pocket PC devices are usually small devices with a single NIC and, usually, a single user, the initial configuration is usually the only time the software needs to be set up. The Client will need to be reconfigured if the device is used on multiple networks, or if different users share the computer. • Third, each port may need to have its default settings changed.The Configuration screen has three tabs: 1. User settings tab - where you configure the authentication credentials.2. System settings tab - where you set the level of detail that the Client will provide in the system log.3. Server identity tab - used only for the TLS, TTLS, and PEAP authentication methods. It tells the Client what server credentials to accept from the authentication server to verify the server. Orange The port is associated, but there is no response to 802.11b packets.Blue There is no 802.11b activity.Green Authentication succeeded.Yellow Authentication is in process.Red Authentication failed.Port Status Icon TableIcon Color This color icon indicates that …
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 19User Settings TabThe User settings tab defines the protocol and the credentials used to authenticate a user.Identity The 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. In TTLS and PEAP, it is recommended that this field not contain a true identity, but instead the identity “anonymous”, and any desired realm (e.g. anonymous@myrealm.com).Password The password used for MD5-Challenge or LEAP authentication. It may contain up to 63 ASCII characters and is case sensitive. Authentication Valid entries are MD5-Challenge, LEAP, PEAP, TLS, or TTLS authentication.Certificate The client certificate used with TLS or if TTLS or PEAP is selected and optional client authentication is activated. When specifying a client certificate, do not enable strong private key protection. If you enable strong private key protection for a certificate, an access password must be entered for the certificate each time it is used. This means the 802.1X service will fail authentication because it is invoked by the computer before a user is logged on, which means that a password won’t be provided.Use certificate area This box is an option for TTLS and PEAP. It causes the AEGIS Client to make the client certificate specified in the “Client Certificate” box available to the RADIUS server for an optional verification. Tunneled authentication areaThe following Tunneled Authentication parameters are used by only by TTLS and PEAP protocols, in phase 2 of authentication, and after the secure tunnel has been established. Identity The user identity used in phase 2 authentication. The identity specified may contain up to 63 ASCII characters, is case-sensitive and takes the form of a Network Access Identifier, consisting of <name of the user>@<user’s home realm>. The user’s home realm is optional and indicates the domain to which the tunneled transaction is to be routed.Password The password used for the tunneled authentication protocol specified. It may contain up to 63 ASCII characters and is case sensitive. Protocol This parameter specifies the authentication protocol operating within the secure tunnel. The following protocols are presently supported for TTLS: EAP-MD5, CHAP, PAP, MS-CHAP and MS-CHAP-V2. For PEAP the supported protocols are EAP-TLS, EAP-MS-CHAP-V2, and GTC.
7 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftSystem Settings TabThe System Settings tab controls logging and the port manger timeout period.Log Level These settings control the detail of the log messages generated by the AEGIS Client. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message.Logs fill memory quickly, especially if the Debugging level is chosen. Do not use the Debugging option for a significant length of time because most internal operations generate messages.Port Manager Timeout The interval at which the client polls the ports. This is used under different circumstances, for instance after physical changes such as card removal or insertion have been detected. This value should not be changed from the 10-second default unless so advised by Meetinghouse technical support.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 21Server Identity TabThe Server identity tab defines the credentials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. AEGIS Client uses the information entered on this screen to verify that the Client is communicating with a trusted server. Do not validate server certificate chainWhen the server certificate is received during the TLS/TTLS/PEAP message exchange, it is not validated.Certificate issuer must be The server certificate received during TLS/TTLS/PEAP message exchange must be issued by the certificate authority selected in this field. Both trusted intermediate certificate authorities and root authorities whose certificates exist in the system store are available for selection in the drop-down list. If Any Trusted CA is selected, any Certificate Authority (CA) in the drop-down list can be used during authentication.Allow intermediate certificatesSelecting this option enables a number of unspecified certificates to be in the server certificate chain between the server certificate and the certificate authority indicated in the Certificate issuer must be field. This allows the server certificate received during negotiation to be issued directly by the certificate authority indicated in the Certificate issuer must be field or by one of its intermediate certificate authorities. If disabled, then the selected Certificate issuer must be must have directly issued the server certificate.Server name must be The server name, or a domain to which the server belongs, depending on which of the two fields below has been checked.Must match exactly When activated, the server name entered must match exactly the server name found on the certificate.Must contain domain nameWhen activated, the server name field identifies a domain and the certificate must have a server name belonging to this domain or to one of its sub-domains (e.g., zeelans.com, where the server is blueberry.zeelans.com).
7 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPort Setting MenusTo see or manage the wireless cards or Ethernet NICs controlled by the Client, go to Start > Programs > Meetinghouse AEGIS Client. The Main menu contains a list of wireless and NIC adapters (ports). Tapping a port brings up a menu that allows the port to be enabled or disabled, configured, or deleted. Two menus are available from this screen: the Port menu and the Client menu.Port MenuTo open the Port menu, tap and hold on a port on the main screen.These commands allow the port to use 802.1X authentication, change the port configuration, and remove it from the port list. The Port menu commands are:Enable and Disable These commands enable or disable 802.1X authentication on the port. The port itself is not turned off or on; to do that, use the Windows Network Connections control panel. Configure Opens the port configuration screen.Delete Removes an adapter from the port list. When the 802.1X protocol binds to an adapter, it is added to the port list. This usually happens when the adapter is in the device and the Client software is installed, or Install Protocol is selected from the Client menu.i
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 23Client MenuTo open the client menu, tap Client in the command bar along the bottom of the window.Close Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.1X authentication. Restart Same as a Stop followed by Start. Configure Opens the Configuration screen displaying the User tab. Install Protocol Selecting this option binds the 802.1X protocol to the WLAN adapter currently installed on the device. The WLAN adapter then appears in the port list. For more information about network adapters, see Network Adapters on page 5-28.Exit Terminates the client, which stops the 802.1X protocol.
7 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPort Setting ParametersPort settings parameters rarely need to be modified from their defaults. In most cases, you should modify these settings only if advised to by technical support. Port Settings are global to all ports. To open the Port Settings screen, select any adapter in the port list, tap and hold, then select Configure on the Port menu. The Port Settings screen is displayed.Protocol Settings These are the timer intervals and retry settings defined in the 802.1X standard supplicant protocol specification. They determine how long the supplicant state machine will wait in a given state. These parameters shouldn’t be modified without an understanding of the supplicant state machine. For more information about the supplicant state machine, obtain its 802.1X protocol specification. The parameters are:•Authentication Timeout. The period of time the Client remains in the authenticating or acquired state without receiving a response from the access point or switch. •Held Timeout. The period of time the Client remains in the held state after failing authentication. •Start Timeout. The period of time the Client remains in the connecting state before restarting when there is no response. •Number of Start Attempts. The number of times the Client restarts before giving up. At that point, the Client then defaults to the authenticated state, but there will be no network connectivity because the protocol exchange was never completed.The Interface Options are:Display EAP notificationsThis specifies that the EAPOL notification message will be displayed to the user. An authenticator may use such notification to inform you, for example, about a near password expiration. However, some authenticators send chatty and annoying notifications that may, for the convenience of the user, be suppressed. Note that all notifications are written to the event log even if they are not displayed.Renew IP address With this option enabled, the Client initiates a DHCP request to obtain a dynamic IP address after a successful authentication, but only if the client detects that the connected network (the SSID) has changed. The result is that renewal should not occur upon reauthentication, but does occur at boot or when connecting to a different network. If you have a slow authenticator, you may wish to enable this option when configuring the service because the slow authenticator may prevent you from getting a DHCP-assigned IP address upon boot-up. This option is ignored if the given adapter has a static IP address.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 7 - 25Certificate ManagementDuring configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator. In addition, your certificate must be valid on the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a trusted Certificate Authority. If the selected certificate does require a password or pass phrase to decode the private key, enter this value in the “Certificate Pass Phrase” field. This value will be encrypted when the configuration is saved.However, on some systems, there may not be a certificate. If that is the case, you can use the section below as a primer on OS X certificate management.Installing Certificates with CertAddPocket PC doesn’t have a native certificate store. The CertAdd utility is supplied with the AEGIS Client to select and install certificates on a Pocket PC device. Client or Certificate Authority certificates can be imported from .cer (same as .der), .p7b, or .pfx files.To install certificates on a Pocket PC device:1. Download the certificate to the device.The location isn’t critical, although you may want to create a standard folder for consistency.2. Go to Start > Programs > Meetinghouse Certificates. The opening screen is displayed. 3. In the Folder drop-down list, select the folder containing the certificate(s). Any files of the valid file types in the selected folder are listed in the lower pane of the CertAdd screen.4. Select a certificate from the list. A pop-up will ask if you want to install the certificate.5. Tap OK. The certificate is loaded in the correct certificate store.
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Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 18Wireless PAN Communications with BluetoothOverviewDolphin 9500/9550 terminals are available with a Bluetooth radio for (Wireless Personal Area Network) WPAN usage. When the mobile computer is first initialized, the *.cab file and module for Bluetooth are installed.Powering Up the Bluetooth Radio DriverBefore using the radio, make sure that the Bluetooth radio is powered up. When the radio driver is powered up, the Bluetooth icon appears in the task tray on the Today screen. Radios are powered up in the Radio Manager utility; see Powering Up a Radio on page 4-19.Setting Up Your Bluetooth CardNote: If you use the Get Connected! Wizard, which is recommended for normal usage, then this step is not necessary. This step would be used to change the friendly name of your mobile computer.1. Tap the Bluetooth icon that appears in the task tray on the Today screen .If you installed OBEX, the menu also lists Transfer via Bluetooth.2. In the pop-up menu, select Advanced Features, then My Bluetooth Device.3. In the My Bluetooth Device screen, you can modify the Friendly Name and make any desired configuration changes. When done, tap OK.• In normal phone connect operation, Discoverable mode is not needed and should be disabled.• If you do enable Discoverable mode (e.g., for ActiveSync), note that it does not shut off by itself. To save power, remember to disable it when not needed. •Connectable, Use Authentication, and Use Encryption are also not required for printing or dial-up networking applications.• Check Use Authentication to enable the Use Encryption option.
8 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftAssign COM PortsFollow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see IrDA Config on page 5-7.1. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then My Bluetooth Device.Note: If you installed OBEX, the menu also lists Transfer via Bluetooth.2. The My Bluetooth Device screen appears. Tap on the COM Ports tab.3. As needed, view and/or enable/disable the Bluetooth COM port assignments. Tap OK. Note: The Bluetooth Phone port cannot be disabled. For more information about COM ports, see the Com Port Assignment Table on page A-12.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 3Discover Bluetooth Device(s)Follow these steps to discover other Bluetooth devices nearby, including non-phone devices. The Device Discovery Wizard is a more detailed alternative to using the Bluetooth “Get Connected!” Wizard or Bluetooth ActiveSync or Bluetooth LAN Access options. The Device Discovery Wizard allows you to discover any type of Bluetooth device.1. If not open, launch the Bluetooth Devices folder. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then Bluetooth Devices.2. In the Bluetooth Devices Folder, tap on the Device Discovery icon. Or you can tap on Tools. In the pop-up menu, select Device Discovery.3. Follow the Bluetooth Device Discovery Wizard to search for Bluetooth devices nearby. When prompted, select the device type you seek.4. When the search is complete, a screen reports the discovered Bluetooth devices. Check the box next to any device you wish to save information about, (i.e., any devices you wish to connect to). Tap Next.5. A service discovery phase begins, 5-10 seconds per chosen device.6. In the next screen, tap Finish.Bond With Discovered Device(s)Follow these steps to bond with an already discovered Bluetooth device. In most cases, bonding is for establishing secure communications with a Bluetooth-enabled phone. This is a more detailed alternative to using the Bluetooth “Get Connected! Wizard.”Important!• Do not try to bond with a Motorola Timeport 270C or Nokia 6310!• Do not use this method to bond with a printer! The third-party printing software included on the installation CD also handles bonding.1. If not open, launch the Bluetooth Devices folder. Tap on the Bluetooth icon in the Today screen. Select Advanced Features, then Bluetooth Devices.
8 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond.3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond.4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 55. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode.6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply.7. When you have successfully bonded with the other device, tap Finish.View Device PropertiesFollow these steps to view the properties of an already discovered device. 1. If not open, launch the Bluetooth Devices folder. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then Bluetooth Devices.2. Select a device. Tap on the Properties icon, or tap on Device then select Properties. Alternatively, you can tap and hold your stylus on the Bluetooth device you want to view information about. In the pop-up menu, select Properties.
8 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft3. Use the General and Services screens to research device properties. If needed, assign a new device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device. When done, tap OK for the setting to take effect.Set Up Your Favorite DeviceFollow these steps to set up default devices in the Bluetooth Devices folder. Please note that the Get Connected! Wizard automatically assigns the favorite phone.Complete these steps:1. Tap on Tools and select My Favorites. 2. Tap on the tab for the type of device you would like to set a favorite for. If needed, use the arrow buttons to scroll and find the tab you need.Note: Tabs appears only for COM ports you have enabled. To enable a port, refer to the “Assign COM Ports” section earlier in this chapter.3. To select a favorite device, select Use the favorite selected above. In the drop-down list, select your device. Tap OK.4. After setting a device as your favorite, its icon appears in the Bluetooth Devices folder with a heart next to it.Change ViewsYou can switch between the Large Icons or Details views for the Bluetooth Devices folder.1. In Bluetooth Devices, tap on View.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 72. In the pop-up menu, choose between Large Icons or Details.Note: In Details view, you can see the Device Class and scroll right to see the current Bonded status.Delete a Device From the FolderIf you no longer plan to connect with it, you can delete a device from the Bluetooth Devices folder. 1. If not open, launch the Bluetooth Devices folder.2. Tap and hold your stylus on the device you wish to delete. In the pop-up menu, select Delete.3. Alternatively, after selecting a device, tap on the Delete icon. Or tap on Device then select Delete.4. A Confirm screen appears. Tap Yes.Large Icons Details
8 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTurn Radio Transmitter ON/OFFYou may want to turn off the radio transmitter to save power or if you are entering an area with radio restrictions (e.g., an airplane).1. The Bluetooth icon should appear in the task tray on the Today screen. Tap on the icon.2. In the pop-up menu, select Turn Transmitter OFF.3. The Bluetooth Card radio transmitter shuts off. The Bluetooth icon in the task tray becomes gray, as well as relevant menu options (e.g., Get Connected!).4. To turn the radio transmitter back on, tap on the gray Bluetooth icon. In the pop-up-menu, select Turn Transmitter ON.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 9Bluetooth ActiveSyncThis section explains how to use the Bluetooth ActiveSync feature. It helps you quickly and easily ActiveSync to a notebook or desktop computer with ActiveSync v3.x installed.1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth ActiveSync.2. The next screens varies depending on if your Bluetooth Devices folder contains any computers, and if one is chosen as your favorite. Please refer to the appropriate scenario:SCENARIO #1: Your Bluetooth Devices folder contains a favorite desktop computer.(a) When you tap Bluetooth ActiveSync, your mobile computer automatically tries to connect to your favorite computer. (b) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync.(c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired.SCENARIO #2: Your Bluetooth Devices folder contains no favorite desktop computer.(a) When you tap on Bluetooth ActiveSync, a screen appears that allows you to choose which computer to connect to in your Bluetooth Devices folder. Choose a computer from the list and tap Select, or tap Find to search for another computer.Note: If the computer you want to connect to is not listed, tap Find to begin a search. Proceed as described in Scenario #3 on page 8-10.(b) Your mobile computer attempts to connect to your selected computer.
8 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft(c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired.SCENARIO #3: Your Bluetooth Devices folder contains no computers.(a) When you tap on Bluetooth ActiveSync, a Bluetooth Device Search automatically begins.Note: You can also start the device search by tapping Find in the Bluetooth Devices screen.(b) After the search is complete, select the computer you wish to ActiveSync with and tap Select. If the computer is not listed, make sure the computer id discoverable and tap Refresh to search again.(c) After you tap Select, a service discovery phase begins.(d) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync.(e) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize, if desired.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 11Bluetooth LAN AccessThis section explains how to use the Bluetooth LAN Access feature to quickly and easily connect to a Bluetooth-enabled LAN access point.1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth LAN Access.2. The next screens varies depending on if your Bluetooth Devices folder contains any access points, and if one is chosen as your favorite. Please refer to the appropriate scenario:SCENARIO #1: Your Bluetooth Devices folder contains no favorite access point.(a) When you tap Bluetooth LAN Access, a screen appears that allows you to choose which access point to connect to in your Bluetooth Devices folder. Choose an access point from the list and tap Select. Note: If your access point is not listed, tap Find and proceed as described in Scenario #3.(b) Your mobile computer tries to connect to the selected access point.(c) If your LAN requires a passkey, a screen appears asking for the passkey. Enter the passkey, then tap OK.(d) After a successful connection is made, the status screen reports Connected.(e) Now you are ready to access your LAN for Internet access, files, etc.SCENARIO #2: Your Bluetooth Devices folder contains a favorite access point.
8 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft(a) When you tap Bluetooth LAN Access, your mobile computer automatically tries to connect with your favorite access point.(b) If your LAN requires a passkey, a screen appears, asking for the passkey. Enter the passkey, then tap OK.(c) After a successful connection is made, the status screen reports Connected.(d) Now you are ready to access your LAN for Internet access, files, etc.SCENARIO #3: Your Bluetooth Devices folder has no access points. (a) When you tap Bluetooth LAN Access, the mobile computer automatically begins to search for new Bluetooth devices.Note: You can also start the device search by tapping Find in the Bluetooth Devices screen. See Scenario #2 on page 8-9.(b) After the search is complete, select the access point you wish to connect to. Tap Select. If the access point is not listed, tap Refresh to search again.(c) After you tap Select, a service discovery phase begins.(d) If the LAN requires a Passkey, a screen appears, asking for the Passkey. Enter the passkey, then tap OK.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 13(e) After a successful connection is made, the screen reports Connected.(f) Now you are ready to access your LAN for Internet access, files, etc.
8 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftOBEXThis section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX.Bluetooth OBEX application supports five operations:• Exchange Business Cards• Send a Contact• Send a File• Browse Remote Device• Receive Contact or File• Enable File SharingThe first four operations - exchange business cards, send a contact, send a file, and browse remote device - are client-oriented. They involve initiating an object exchange.The last two operations - receive contact or file and enable file sharing - are server-oriented. They involve accepting objects in an exchange initiated by another Bluetooth device.Exchange Business Cards1. Make sure both Bluetooth devices have a business card assigned to them.Note: If each device does not have a business card assigned to it, you cannot exchange business cards.To assign a business card to your mobile computer, do the following:• Tap on the Bluetooth icon. In the pop-up menu, tap Advanced Features > My Bluetooth Device.• Tap on the Object Sharing tab. Under My business card, tap Assign• In the next screen, select your business card and tap OK. If your business card is not listed, tap Contacts to create one.When you return to the Object Sharing screen, tap OK.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 152. Make sure the other Bluetooth device is set up to receive a contact. The device must support the OBEX Object Push profile.Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File.3. Now you are ready to exchange business cards. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Exchange Business Cards.4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.5. Select the Bluetooth device you wish to exchange business cards with. If the device is not listed, tap Find.6. Your mobile computer begins to exchange business cards. After the exchange, the new business card should appear in your Contacts list.Send a Contact1. Make sure the other Bluetooth device is set up to receive a contact. It must support the OBEX Object Push server profile. Refer to the documentation that came with the device for instructions.Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File.2. Now you are ready to send a contact. Go to your Contacts folder.
8 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft3. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Bluetooth.4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.5. Select the Bluetooth device you wish to send the contact(s) to. If the desired device is not listed, tap Find.6. Your mobile computer processes and send the contact(s).Send a File1. Make sure the other Bluetooth device is set up to receive a file. It must support the OBEX Object Push server profile. Refer to the documentation that came with the device for instructions.Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a file by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 172. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File.3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.4. Select the Bluetooth device you wish to send a file. If the desired device is not listed, tap Find.5. In the next screen, tap on the file you wish to send. You can use the Folder and Type drop-down menus to search for your file. Also, you can scroll horizontally to view the folder, date, size, type, and location of each file.
8 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft6. Your mobile computer sends the file.Browse Remote DeviceThe Bluetooth File Explorer lets your mobile computer share files with another Bluetooth device. The other device must support the OBEX File Transfer server profile.This section covers the following file transfer operations:• Prepare for file transfer• Send/receive file(s) or folder(s)• Create a folder• Delete file(s) or folder(s)• Refresh remote view• Connect/disconnect• Exit the programNote: “Local device” refers to the mobile computer you are running the OBEX from. “Remote device” refers to the Bluetooth device you are trying to transfer files with.Prepare for File Transfer1. Make sure the remote device has file sharing enabled. It must support the OBEX File Transfer server profile.Note: If the other device is also using the Bluetooth Connection Kit, you can enable file sharing by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Enable File Sharing.2. Now you are ready to browse the remote device. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Browse Remote Device.3. If your mobile computer has no devices in the Bluetooth Devices Folder that supports OBEX File Transfer, then it begins to search for Bluetooth devices nearby.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 194. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find.5. Your mobile computer begins to establish a file sharing connection.6. After the devices successfully connect, the Bluetooth File Explorer appears. Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device). The very bottom of the screen reports the connection status.Send/Receive File(s) or Folder(s)• Single-tap items to select them for transfer.• Double-tap on a folders to open it and see its contents.
8 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per transfer session. 2. There are two different ways to initiate the transfer:• Tap on the File menu. Select Send to remote or Get from remote, as applicable. The inappropriate option should be gray.• Tap on the Send to remote icon or Get from remote icon, as applicable. The inappropriate icon should be gray.3. A screen reports the status of the transfer.4. After the transfer, a copy of each selected item should appear in the other device.Create a Folder1. Tap on the File menu. Select Remote device or Local device, wherever you want to create a folder, then tap Create remote folder or Create local folder, as applicable.2. On the Dolphin 9500/9550, you can also tap and hold your stylus on an item in either the remote or local device that you wish to put in a new folder. In the pop-up menu, select Create folder.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 213. In the next screen, enter a name for your new folder. Tap OK.4. The new folder should be listed under the appropriate device.Delete File(s) or Folder(s)1. Select item(s) that you wish to delete. You can only delete item(s) from one device at a time.2. Tap on the File menu. Select Remote device or Local device, wherever the item(s) are located, then tap Delete remote item(s) or Delete local item(s), as applicable.3. Tap and hold your stylus an item in either the remote or local device that you wish to put in a new folder. In the pop-up menu, select Delete folder.4. In the Confirm screen, tap Yes.Refresh Remote View1. Tap on the Device menu. Select Refresh remote view.2. Your local device begins to read the contents of the remote device.3. After a few seconds, the contents view of the remote device is refreshed.Connect/DisconnectTo connect to the remote device, do the following:1. Make sure the remote device has file sharing enabled.
8 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft2. Start the connection process by either of two methods:• Tap on the Device menu. Select Connect.• Tap on the Connect icon.3. In the next screen, select the device you wish to connect to. Tap Select. Your mobile computer attempts to connect to the device selected.To disconnect from the remote device, do the following:1. Start the disconnection process by either of two methods:• Tap on the Device menu. Select Disconnect.• Tap on the Connect icon.2. Your mobile computer disconnects from the remote device. Afterwards, no contents are listed for the remote device.Exit Bluetooth File ExplorerTo exit the Bluetooth File Explorer, tap File > Exit. Receive Contact or File1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File.2. The Receive Contact or File status screen appears. Your mobile computer waits two minutes for the contact or file.3. After successfully connecting to the remote device, the screen reports Connected then disappear. The new contact or file should now be on your device.4. If two minutes passes before you receive the item, tap Wait Again.5. After you receive the file or contact, the “Receive Contact or File” feature is automatically disabled.Enable File Sharing1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Enable File Sharing.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 232. The Enable File Sharing status screen appears. Your mobile computer waits two minutes for the remote device to connect.3. After successfully connecting to the remote device, the screen report Connected.4. If two minutes passes before you connect, tap Wait Again.5. File sharing is enabled until you end it by tapping Cancel.
8 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the DialerThis section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking.Note: The Dialer has been verified to work with Nokia and Ericcson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone. Results may vary with other phones that are not listed as being supported by the Bluetooth system.Assign a Dialing PrefixIf you have not already assigned a dialing prefix during the install process, you can do so by following these steps:1. Go to Start > Settings > System tab. Tap on Dialer.2. Select the appropriate Dialing Prefix, then tap OK.Using the Dialer1. To use the dialer, the mobile computer must already be connected to the Bluetooth phone. You can use the Get Connected! Wizard to do this. Also, the Bluetooth phone must be selected as your favorite.2. Go to Start > Contacts.3. Tap and hold your stylus on the contact you wish to dial to. In the pop-up menu, select Dial Contact. Alternatively, you can tap on Tools and select Dial Contact.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 254. If you have multiple phone numbers for a contact, a screen appears listing them, including any dialing prefix you may have assigned. Select the phone number you wish to dial.5. Your mobile computer connects to your phone and begins dialing.The Dialer can dial a phone number containing any of the following non-numeric characters:*#+./!@-\space A B C D T P WThe following string can also be included in a phone number: (',')The Dialer cannot dial a phone number containing non-numeric characters other than those listed above. HHP recommends that you follow the standard Microsoft Outlook format for phone numbers.
8 - 26 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftGet Connected WizardThe Get Connected! Wizard guides you through a one-time setup process that prepares the mobile computer and phone for Bluetooth connections. The wizard varies depending on what phone you want to connect to.Ericsson, Nokia 6210, NTT DoCoMo, Sony Phones 1. Tap on the Bluetooth task tray icon. In the pop-up menu, select Get Connected!2. Follow the Bluetooth “Get Connected!” Wizard. In the second screen, use the drop-down list to select your Bluetooth phone. The wizard provides tailored instructions based on your selection.3. Follow the next screen(s) to prepare your specific phone for Bluetooth connections. You may need to do 1, 2 or all of the following steps:(a) Naming your Bluetooth phone(b) Setting your Bluetooth phone in Discoverable mode(c) Preparing your Bluetooth passkey.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 274. When the search is complete, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds.5. As prompted in the next screen, prepare your phone for bonding. For instructions on setting your phone to “Bondable” or “Pairable” mode, refer to your phone manual. Have your passkey ready, then tap Next>.6. In the next screen, enter the passkey. Tap Reply.7. The mobile phone may then either automatically accept the passkey or ask you to enter one. If prompted for a passkey, use the same one you entered on the mobile computer.Ericsson T68/T68i only: When the phone asks you if you want to bond, select 2: Add to paired devices. Do not tap ACCEPT.8. Tap Finish. After successfully connecting, the phone appears in the Bluetooth Devices folder. On the Today screen, the Bluetooth icon blinks. You do not need to run the Get Connected! Wizard again unless you plan to switch between different phones.Note: You may also switch between different phones by assigning a new “favorite phone” in the Bluetooth Devices folder.Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i 1. Tap on the Bluetooth task tray icon. In the pop-up menu, select Get Connected!2. Follow the Bluetooth “Get Connected!” Wizard. In the second screen, use the drop-down list to select your Bluetooth phone. The wizard provides tailored instructions for your phone.Note: The screens below are for the Nokia 7650.3. As directed on the next two screens, assign the phone a unique name, set the phone to Discoverable mode, and tap Next.
8 - 28 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft4. The mobile computer begins to search for the phone. When the search is over, a list of the discovered Bluetooth phones appears.Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds.5. The next two screens describe procedures you can only complete outside of the wizard. Read through each screen but do not complete the described procedures until you exit the wizard. Bonding with your phone - This must be completed to establish the Bluetooth connection and involves dial-up networking. Automatic Connections - This procedure is optional but makes future Bluetooth connections more convenient. 6. Continue to the last screen of the wizard and tap Finish. Now proceed to STEP 6 to complete the bonding process and, if desired, set up automatic connections.Note: Directions for these procedures are provided in Dial-up to Your Network, starting on the next page.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 29Dial-up to Your NetworkComplete the following steps to create a new Bluetooth internet connection. Before setting up dial-up networking, prepare yourself with dial-up information and other necessary settings from your office network or ISP. 1. Go to Start > Settings > Connections tab > Connections. In the top field, select Internet Settings and tap Modify. Then, tap New.2. On the Make a New Connection screen, enter a name for the dial-up connection. For the modem, select Bluetooth Phone. For the Baud Rate, select 115200. Tap Advanced. Note: Remember what you name the connection. In the future, you will need to select it to start the connection.3. Tap Next.4. In the Phone number field, enter the dial-up number. Tap Next.
8 - 30 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft5. Uncheck Wait for dial tone before dialing. Tap Finish.6. Now you are ready to start the connection. In the Connections screen, under Internet Settings, tap Connect. In Network Log On, verify the dialing settings. Tap OK. If you want to configure Port Settings, TCP/IP, or Name Server settings, navigate to the setting and tap Advanced; see Advanced Settings on page 5-19.7. ONLY FOR MOTOROLA TIMEPORT 270C OR NOKIA 3650/6310/7650/8910/8910i: a) After you tap Connect for the first time, the phone displays a message asking if you want to bond. On Motorola, enter GRANT; on Nokia, enter ACCEPT. b) Make up a 4-16 digit passkey, enter it on the phone, then enter it on the Dolphin 9500/9550.Note: The Bluetooth icon on the Today screen blinks to indicate a connection.c) After successfully bonding, you can set up the phone to automatically connect to your Dolphin 9500/9550 without requiring a passkey.Automatic Connections for Motorola Timeport 270C:• On the phone, press MENU.• Scroll to Settings, then press SELECT.• Scroll to Connection, then press ON.• On Bluetooth Link, press SELECT.• Scroll to Devices, then press SELECT.• Choose your mobile computer, then press EDIT.• Scroll to Access:Ask, then press CHANGE.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 31• Scroll to Automatic, then press SELECT. Press DONE.Automatic Connections for Nokia 3650/7650:• On the phone, press MENU.• Scroll to Connectivity, then press OPTIONS.• The Open option should be highlighted. Press SELECT.• The Bluetooth option should be highlighted. Press OPTIONS.• The Open option should be highlighted. Press SELECT.• Scroll to the right tab to access the Paired devices list. Highlight your mobile computer, then press OPTIONS.• Scroll to Set as authorized, then press SELECT.• In the confirmation screen, press YES.Automatic Connections for Nokia 6310/8910/8910i:• On the phone, press MENU.• Scroll to 10 Bluetooth, then press SELECT.• Scroll to 4 View Paired Devices, then press SELECT.• Highlight the Dolphin 9500/9550, then press OPTIONS.• Scroll to 3 Request Connection Authorization, then press NO.To use a different Bluetooth phone for dial-up networking, you can use the same connection setup, but you must make the new phone your favorite. Just run the Get Connected! Wizard again, select the new phone, and make it your new Favorite when prompted. Alternatively, you can use the Bluetooth Devices folder to change your favorite phone. Refer to Using the Dolphin 9500/9550 Mobile Computer beginning on page 4-1 for instructions.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 19Wireless WAN Communications with GSM/GPRS OverviewDolphin 9500 terminals can be configured with Wireless Wide Area Network (WWAN) via an integrated Siemens® GSM/GPRS tri-band radio module. Note: Dolphin 9550 mobile computers with pistol-grip do NOT support GSM/GPRS.GSM - GSM stands for Global System for Mobile communications. It is an open, non-proprietary wireless wide area networking system that is constantly evolving and growing. One of its great strengths is international roaming capability, which provides standardized dialing in more than 170 countries. GPRS - GPRS stands for General Packet Radio Service. It is a non-voice value added service that allows packet switched data and information to be instantly sent and received across a mobile telephone network.Powering Up the GSM/GPRS Radio DriverWhen the mobile computer is first initialized, the radio driver for the GSM module is installed. Before using the radio, make sure that the GSM radio is powered up. For more information, see The Radio Manager on page 4-18.CapabilitiesDolphin 9500 computers with integrated GSM/GPRS WWAN radios are optimized for the following two-way voice and data communications: • GSM data "dial-up"• SMS (Short Message Service)• GPRS Class 10 - data transmissions average. 40-60 Kbps (wireless network carrier dependent)Tri-Band AntennaRequirementsUsing GMS/GPRS on a Dolphin 9500 terminal requires:• a network subscription to a GSM/GPRS network (you need to know what service providers are in your geographic area), and• a SIM card installed on the terminal.DOLPHIN9500Dolphin 9500 terminals configured with a GSM/GPRS radio module also feature a tri-band antenna on the top panel. This antenna supports 900, 1800 and 1900 Mhz frequencies for worldwide mobile applications.
9 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideSIM Card InstallationSIM stands for Subscriber Information Module. A SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security key, contacts, etc. SIM cards can be installed and removed from any mobile device, enabling you to switch devices without losing your personal information. SIM cards are obtained and activated by the network provider that supports the GSM/GPRS network. On the Dolphin 9500 terminal, the SIM card door is located in the battery well on the back panel. This enables easy access to the SIM card while securing it under an installed battery.To Install a SIM Card:Note: You need a metric .05” allen head screwdriver to open the SIM card door. The SIM card must be activated by the service provider prior to insertion.1. Turn off your terminal and lay it face-down on a flat surface.2. Remove the battery pack. For details, see To Remove the Main Battery Pack on page 2-6. 3. Unscrew the faceplate of the SIM card door. 4. Insert your SIM card. Make sure the interface on the card is connected to the SIM Card interface in the slot; the beveled corner is in the upper right corner.5. Place the SIM card door over the secured SIM card and secure the allen screws.6. Install the battery pack. The terminal powers on.Battery WellSIM Card DoorBattery InterfaceSIM Card InterfaceAllen ScrewsSIM Card DoorSIM Card
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 3Using uPhoneThe uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: •Call Log enables you to view and manipulate a list of the most recent calls.•Dialler emulates a mobile phone and is used to make and receive telephone calls.•SMS Manager provides a text message handler similar to many email programs.Accessing uPhoneGo to Start > Programs > uPhone. Tap one of the icons to launch the program. Phone StatusThe icon in the Navigation bar at the top of the screen indicates the status of the phone. Status IconsIcon This icon means… Tapping on this icon… A call is in progress. Switches to the Dialler screen. Incoming SMS message available. Switches to the SMS Manager where you can access you Inbox.
9 - 4 Dolphin® 9500/9550 Mobile Computer User’s GuideBubble DialogsIf the Dialler or SMS Manager are not visible, the following bubble dialogs appear automatically:Incoming Call Incoming SMS Message Available Displayed when an incoming call is received and the Dialler is not visible. The caller’s name or number displays if it is in your Phonebook. “No number" displays if the caller’s ID is not available. The ringtone is played while the phone is ringing.•Tap Answer to answer the call and open the Dialler. Tapping Answer also places a current call on hold.•Tap Reject to reject the call.This bubble appears automatically when a new SMS message is received. It displays the first few words of the message and provides the following buttons:•View - Displays the full message in the SMS Manager application.•Reply - Switches to the SMS Manager Compose screen. The 'To:' field us auto-filled with the sender’s address.•Save - Puts the message in the SMS Manager Inbox.•Delete - Deletes the message. Tap a button to execute the command. The bubble closes automatically.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 5Using the DiallerTo launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens:Making a CallTo Enter a NumberYou can:• Enter the numbers manually using the phone keypad on the Dialler screen, the SIP, or the keyboard. As you enter each number, it appears on the Dialler screen in the second information line. If a contact matching the entered number is found in the Phonebook, the name of the contact appears in the second information line as you type; tapping on the name enters the rest of the number automatically.• Use the Phonebook to choose an existing contact.Tap Tools > Phonebook, select a name or number, and tap OK (you can also tap and hold on the entry). The number is automatically entered in the Dialler and appears on the screen.• Use the Call Log.When the phone is in Idle status, you can tap the Send button, press the ENTER key, or tap Tools > Call Log to see a list of the last 20 calls made or received. Tap and hold on an entry in the list and select Dial. Note that pressing the Send button or ENT key is available only when the phone is Idle. To Send a Call To a Dialed NumberYou can:• Tap the Send button on the screen .• Press the ENTER key on the keyboard.• Press the appropriate key combination on the keyboard.Information lines1. Network Operator - name of service provider.2. Number/Name - number and/or name of dialed, incoming, and outgoing calls3. Status - displays the status of the phone.Tap to end a callPhone keypad - tap the numbers to dialSignal Strength -Four bars is optimal fortransmission.Tap to send (make) a call oraccept an incoming callDialler screenTap to clear the DiallerTap these buttons when * and #are required for interactive voicesystems; also known astouchtones.Cingular
9 - 6 Dolphin® 9500/9550 Mobile Computer User’s GuideWhen the call is connected, the three information lines display the following:Network Operator Displays the name of the service provider you are using.Name/Number Displays the name and/or number you called. If the number is from your Phonebook, that entry displays.Status The status of the call. Idle means no calls are incoming or outgoing, In Call means a phone call is in progress, Incoming Call means that a a call is coming in. The numbers in the lower, right corner display the minutes:seconds that have elapsed.Receiving a CallWhen the Dialler screen is open and an incoming call is detected, text is displayed on the Dialler screen. If the Dialler is not visible at the time of the incoming call, a Navigation Bar notification appears, showing the name or number of the incoming call, with options to accept or reject the call; see Incoming Call on page 9-4.When a call is coming in, the ringtone sounds and the three information lines on the Dialler screen display the following: Network Operator Displays the name of the service provider you are using.Name/Number Displays the name and/or number calling in. If the number is from your Phonebook, that entry displays.Status Incoming Call.To Answer a CallYou can:• Tap the Send button on the screen .• Press the ENTER key on the keyboard.• Press the appropriate key combination on the keyboard.To Reject the CallYou can:• Tap the End button on the screen .• Press the appropriate key combination on the keyboard.Ending a CallTo end or reject a call at any time, you can:• Tap the End button on the screen .• Press the appropriate key combination on the keyboard.Joe Smith
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 7TouchtonesTo transmit touchtones for interactive voice systems while in a call, you can • Tap the 0-9, *, and # buttons on the uPhone Dialler screen.• Press 0-9 keys on the Dolphin keyboard; use the uPhone Dialler screen buttons for * and #.Vol um e C o n t r o lUse the Dolphin keyboard to manually adjust the volume.To raise the volume, press the Blue modifier key + (VOL+)To lower the volume, press the Blue modifier key + (VOL-)Tools MenuThe Tools menu provides the following options: Select this item To…Phonebook Display the Phonebook.Call Log Switch to the Call Log.SMS Manager Switch to the SMS Manager Inbox.Select Skin Allow selection of a new skin for the uPhone Dialler application.Ringtones Switch to the ring tone selection control panel.Exit Exit the uPhone Dialler.PhonebookThe Phonebook contains the contacts from the SIM card and Pocket Contacts. If fixed dialing is set in the SIM, then only those numbers in the fixed dialing list are shown in the Phonebook, and only these numbers can be called from the Dialler. Keyboard Combinations To Send and End a CallEach keyboard option contains a key combination to send and end a call using the Red modifier key. Keyboard To Send, Press… To End (reject), Press…35-key keyboard Red + SP Red + DEL43-key keyboard Red + D Red + H56-key keyboard Red + 3 Red + 6
9 - 8 Dolphin® 9500/9550 Mobile Computer User’s GuideYou can access the Phonebook manually by opening the Dialler and going to Tools > Phonebook. When you tap and hold on an entry, a popup menu displays the following options:Dial Opens the Dialler with the number entered ready for dialing.Send SMS Opens the SMS Manager in the Compose screen with the 'To:' field populated with the number.Settings MenuThe Settings menu provides the following options: Speakerphone Toggles speakerphone mode on and off. When an audio plug (for a headset) is inserted into the audio jack (2.5mm), Speakerphone is inactive on this menu.Mic mute Toggles microphone mute on and off (the other party cannot hear a private conversation when the microphone is muted). This mode is active only during a call and automatically cancelled at the end of a call.A checkmark to the left of the entry indicates that the mode is active. When the entry is grayed-out, it is unavailable and cannot be selected.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 9Audio ModesThe back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network. For details about the microphone and speaker on the back panel of the Dolphin 9500, see Back Panel Features on page 3-4.There are three audio modes:1. Handset2. Headset3. Hands-free (speakerphone)HandsetHandset mode is when you use the use the back panel of the terminal just as you would a cell phone, holding the speaker to your ear to receive audio information and the your mouth over the microphone to send audio information. This is the default audio mode. HeadsetHeadset mode is when you plug an audio plug into the audio jack and speak into the microphone. You must use a 2.5mm plug; not other audio plug will fit.Hands-FreeHands-free mode is when you use the back panel of the Dolphin 9500 as a speakerphone. To switch the back panel to speakerphone, in the Dialler, tap Settings > Speakerphone. The audio levels adjust appropriately for speakerphone use. For more information, see Settings Menu on page 9-8.
9 - 10 Dolphin® 9500/9550 Mobile Computer User’s GuideRingtone ConfigurationDifferent ringtones, with individual volume settings, can be set for the following:Ring Tone Sounds on an incoming call.Message Tone Sounds on an incoming SMS or Voicemail notification.Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call.Accessing Ringtone ConfigurationYou can access Ringtones two ways:1. Go to Start > Settings > Personal tab > Ringtones icon OR2. Open the Dialler (tap Start > Programs > uPhone > Dialler) and go to Tools > Ringtones.The Ringtones screen opens displaying the current settings. Select the desired ringtone for each type of tone in the drop-down lists. Tapping OK saves any changes. Opening another screen without tapping OK discards any changes.WAV FilesYou can customize your ringtones with *.wav files installed on your terminal. To appear here, *.wav files must be stored in the Programs Files > uPhone >Ring Tones folder.Previewing TonesYou can preview each tone by selecting the *.wav file in the drop-down list and tapping the Preview button. Use the slider to set the volume for each tone.While the tone is playing, the Preview button changes to a Stop button; tap it to stop the preview.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 11Call LogThe Call Log maintains a list of the last 20 calls made or received in each of the following categories:• Voice Calls In• Voice Calls Out• Voice Calls MissedVoice Call In is the default display whenever the Call Log is opened.Opening the Call LogYou can access the Call Log two ways:1. Go to Start > Programs > uPhone > Call Log) OR 2. Open the Dialler (go to Tools > Call Log). The Call Log opens displaying the last few Voice Calls In; the most recent call always appears at the top. This column Displays the …Name The phone number or the name if the call was from or to a matching entry in the Phonebook.Time Time and date the call started. This is the local time and date. Duration Duration of the call (hours:minutes:seconds). The clock starts when the call connects, not when dialed.
9 - 12 Dolphin® 9500/9550 Mobile Computer User’s GuideCall Log OptionsVoice Calls Out and Voice Calls Missed are available from the drop-down list. Select the option you want to view. To see everything, select All Calls.Tools MenuThe Tools menu in the Call Log provides you with the following options:Select this menu option To…Clear Delete the entire Call Log.Exit Close the Call Log.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 13SMS ManagerAbbreviated for Short Message Service, SMS enables the transmission of short messages (140-160 characters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel.The SMS Manager on the Dolphin 9500 supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long.Opening the SMS ManagerYou can access the SMS Manager two ways:1. Go to Start > Programs > uPhone > SMS Manager, OR2. Open the Dialler (Start > Programs > uPhone > Dialler) and go to Tools > SMS Manager.The SMS Manager opens displaying a list of your most recent text messages. Tap the Inbox and the SMS folders drop-down. Three folders are available from the Inbox menu:Select this folder To see…Inbox Received text messages.Sent Sent text messages.Outbox Text messages waiting to be sent (messages are moved to the Sent folder automatically after transmission).Tap here
9 - 14 Dolphin® 9500/9550 Mobile Computer User’s GuideWhen the folder is selected, the messages in it appear in the list. The name of the folder appears in the gray bar just under the title bar. To Do this…Open a message Tap on it in the list.Delete a message Tap and hold on it in the list. A popup menu appears that enables you to delete the message. Sending an SMS Message1. In the task tray at the bottom of the screen, tap New. The new message screen opens with the cursor active in the text area.2. Tap inside the To: field. To add the number, you can type it in or tap To: to select an entry from your Phonebook.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 15• You must type a number that is in the appropriate international ISDN format for the country you are dialing. However, you can dial a local number without the country code.• Destination numbers can start with a “+” sign.3. Tap inside the text area. To write a message, you can use the SIP or the keyboard. The Remaining characters field displays how many characters you can type. It counts backwards from 160 as you type each character.4. When finished typing, tap the Send icon to transmit the message . If you tap OK before tapping send, the program requests confirmation before discarding the message.Online HelpTapping Help > About provides information about the uPhone applications.IconsTap this icon To…At the top of the window:Copy selected text.Cut selected text.Paste text.Undo the previous action.In the task tray at the bottom of the window:Send all messages in the Outbox.
9 - 16 Dolphin® 9500/9550 Mobile Computer User’s GuideGPRS SettingsAfter subscribing to a GPRS network and installing your SIM card, you can load the parameters of your GPRS subscription into the terminal. However, some subscriptions load automatically when you install your SIM card. If the GPRS settings do not load automatically, you must enter them manually.uPhone includes a pre-configured GPRS connection in Internet Settings. You need to select or create GPRS settings prior to making a GPRS call for the first time. You can also configure GPRS settings for browsing the web via a VPN or Proxy Server.To Select Pre-Configured GPRS Settings1. Go to Start > System > Connections tab > uPhone GPRS. The GPRS Settings screen appears displaying the default setting. The Current Profile drop-down list contains a number of pre-configured connection profiles. 2. If the profile associated with your account appears in the list, select it. If it does not appear in the Current Profile list, you need to create one. For details, see To Add a GPRS Setting on page 9-17.3. In the Details section• Type in the APN number• Type in the IP address• Select the Protocol4. Tap OK to save.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 17To Add a GPRS Setting1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2. Type in the Profile Name, APN, IP Address, and select the Protocol.3. Tap OK. You return to the settings screen. The Profile Name you selected now appears in the Current Profiles list.GPRS ConnectionWhen a GPRS connection is required - e.g., by navigating to a web site - a Network Log On screen is automatically displayed.Enter the Password and Domain, then tap OK to connect.
9 - 18 Dolphin® 9500/9550 Mobile Computer User’s GuideYou have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping End.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 19Establishing GPRS Internet SettingsBecause GSM/GPRS technology uses a network connection, you need to configure Internet Settings or Work Settings to use GPRS parameters in the Connection Manager. Note: Make sure that you are not using ActiveSync when configuring the connection settings.Note: Please note that the following instructions are a generic overview. To establish a GPRS connection, you need to review the information from your network service provider. Given that there can be so many different configurations, such as VPN or Proxy Server connections, see Connection Settings on page 5-16 for instruction about how to set up each kind of connection.1. Go to Start > Settings > Connections tab > Connections. The Connection Settings screen appears.
9 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide2. Select Internet Settings and tap Modify. The Internet Settings screen appears displaying the current internet setting for GPRS on the Modem tab. 3. Tap New. The Make a New Connection screen appears. 4. Enter a name for the connection; something that indicates that this is the GPRS connection is recommended.5. Select a modem from the drop-down list.6. Select a Baud rate from the drop-down lists; 57600 is recommended for optimal performance.
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 217. Tap Next. Another screen appears asking for the exact phone number. 8. This information is available only from the network service provider you are using for GPRS. “#99*” is the generic dialing number for GPRS. Enter the number and tap Next.
9 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide9. Enter the information and tap Finish. You are returned to the Internet Settings screen with the connection you just established displaying in the list.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 110ApplicationsMicrosoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and Notes. You can use these programs individually or together. For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Inbox. Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft® Exchange Server on your desktop computer with your device. You can also synchronize this information directly with a Microsoft Exchange server. Each time you synchronize, ActiveSync compares the changes you made on your device and desktop computer or server and updates both computers with the latest information. For information about using ActiveSync, see ActiveSync Help on the desktop computer.You can switch to any of these programs by tapping them on the Start menu.Calendar: Scheduling Appointments and MeetingsUse Calendar to schedule appointments, including meetings and other events. You can check your appointments in one of several views (Agenda, Day, Week, Month, and Year) and easily switch views by using the View menu.Note: You can customize the Calendar display, such as changing the first day of the week, by tapping Options on the Tools menu. To Create an Appointment1. If you are in Day or Week view, tap the desired date and time for the appointment.2. Tap New.Tap to go to today.Tap to display or editthe appointment details.Tap to create a new appointment.Calendar Application
10 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them.5. Enter other desired information. To see all available fields, hide the input panel.6. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, refer to Notes on page 10-10.7. When finished, tap OK to return to the calendar. Note: If you select Remind me in an appointment, your device will remind you according to the options set in Start, Settings, Personal tab, Sounds & Reminders. Tap to select a date.Tap to select a time.Tap to return to the calendar(the appointment is savedautomatically).Tap to choose frompreviously entered locations.Tap to choose frompredefined text.Notes is a good placefor maps and directions.Entering an Appointment
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 3Using the Summary ScreenWhen you tap an appointment in Calendar, a summary screen is displayed. To change the appointment, tap Edit.Creating Meeting RequestsYou can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server. Indicate how you want meeting requests sent by tapping Tools and then Options. If you send and receive e-mail messages through ActiveSync, select ActiveSync.To Schedule a Meeting1. Create an appointment.2. In the appointment details, hide the input panel, and then tap Attendees.3. From the list of e-mail addresses you’ve entered in Contacts, select the meeting attendees. The meeting notice is created automatically and placed in the Outbox folder.For more information on sending and receiving meeting requests, see Calendar Help and Inbox Help on the device.View appointment details.View.Tap to changeappointment.Appointment Summary Screen
10 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftContactsContacts maintains a list of your friends and colleagues so that you can easily find the information you’re looking for, whether you’re at home or on the road. Using the device infrared (IR) port, you can quickly share Contacts information with other device users.Note: To change the way information is displayed in the list, tap Tools > Options.Tap and enter part of a name toquickly find it in the list.Tap to display or editthe contact details.Tap and hold to displaya pop-up menu of actions.Tap to see additional phonenumbers and e-mail addresses.Tap to create a new contact.Select the category of contactsyou want displayed in the list.Contact Application
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 5To Create a Contact1. Tap New.2. Using the input panel, enter a name and other contact information. You need to scroll down to see all available fields.3. To assign the contact to a category, scroll to and tap Categories and select a category from the list. In the contact list, you can display contacts by category.4. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, refer to Notes on page 10-10.5. When finished, tap OK to return to the contact list.There are four ways to find a contact: • In the contact list, enter a contact name in the box under the navigation bar. To show all contacts again, clear text from the box or tap the button to the right of the box. • In the contact list, tap the category list (labeled All Contacts by default) and select the type of contact that you want displayed. To show all contacts again, select All Contacts. To view a contact not assigned to a category, select None. • To view the names of companies your contacts work for, in the contact list, tap View > By Company. The number of contacts that work for that company are displayed to the right of the company name. •Tap , Find, enter the contact name, select Contacts for the type, and then tap Go. Notes is a good placefor maps and directions.Tap to return to the contactlist (the contact is savedautomatically).Scroll to see more fields.Creating a Contact
10 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the Summary ScreenWhen you tap a contact in the contact list, a summary screen is displayed. To change the contact information, tap Edit.View contact details.Tap to view notes.Tap to change contact information.Contacts Summary Screen
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 7TasksUse Tasks to keep track of what you have to do. Note: To change the way information is displayed in the list, tap Tools > Options.Tap to create a new task.Select the sort orderof the list.Indicates high priority.Select the category of tasksyou want displayed in the list.Tap to display or editthe task details.Tap and hold to displaya pop-up menu of actions.Task Application
10 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTo Create a Task1. Tap New.2. Using the input panel, enter a description.3. You can enter a start date and due date or enter other information by first tapping the field. If the input panel is open, you need to hide it to see all available fields.4. To assign the task to a category, tap Categories and select a category from the list. In the task list, you can display tasks by category.5. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, refer to Notes on page 10-10.6. When finished, tap OK to return to the task list.Note: To quickly create a task with only a subject, tap Entry Bar on the Tools menu. Then, tap Tap here to add a new task and enter your task information.Tap to return to the tasklist (the task is savedautomatically).Tap to choose frompredefined subjects.Notes is a good placefor maps and drawings.Creating a Task
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 9Using the Summary Screenen you tap a task in the task list, a summary screen is displayed. To change the task, tap Edit.View task details.View notes.Tap to show and hide additionalsummary information.Tap to change task.Task Summary Screen
10 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftNotesQuickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note. If a note is open when you create the recording, it will be included in the note as an icon. If the note list is displayed, it will be created as a stand-alone recording.Tap to open a note orplay a recording.Tap and hold to displaya pop-up menu of actions.Tap to create a new item.Tap to change the sortorder of the list.Tap to show or hide theRecording toolbar.Tap to record.Notes Application
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 11To Create a Note1. Tap New.2. Create your note by writing, drawing, typing, and recording. For more information about using the input panel, writing and drawing on the screen, and creating recordings, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1.Tap to return to the notelist (the note is savedautomatically).Tap to write on the screen.Tap to show or hidethe input panel.Tap to add a recordingto the note.Creating a Note
10 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftInboxUse Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer.• Send and receive e-mail messages by connecting directly to an e-mail server through an Internet service provider (ISP) or a network.Synchronizing E-mail MessagesE-mail messages can be synchronized as part of the general synchronization process. You need to enable Inbox synchronization in ActiveSync. For information on enabling Inbox synchronization, see ActiveSync Help on the desktop computer.During synchronization:• Messages are copied from the mail folders of Exchange or Outlook on your desktop computer to the ActiveSync folder in Inbox on your device. By default, you will receive messages from the past three days only, the first 100 lines of each message, and file attachments of less than 100 KB in size.• E-mail messages in the Outbox folder on your device are transferred to Exchange or Outlook, and then sent from those programs.• E-mail messages in subfolders must be selected in ActiveSync on your desktop computer to be transferred.Note: You can also synchronize e-mail messages with your desktop computer from a remote location. For more information, see Chapter 7.Connecting Directly to an E-mail ServerIn addition to synchronizing e-mail messages with your desktop computer, you can send and receive e-mail messages by connecting to an e-mail server.When you connect to the e-mail server, new messages are downloaded to the device Inbox folder, messages in the device Outbox folder are sent, and messages that have been deleted on the e-mail server are removed from the device Inbox folder.Messages that you receive directly from an e-mail server are linked to your e-mail server rather than your desktop computer. When you delete a message on your device, it is also deleted from the e-mail server the next time you connect based on the settings you selected in ActiveSync.You can work online or offline. When working online, you read and respond to messages while connected to the e-mail server. Messages are sent as soon as you tap Send, which saves space on your device.When working offline, once you’ve downloaded new message headers or partial messages, you can disconnect from the e-mail server and then decide which messages to download completely. The next time you connect, Inbox downloads the complete messages you’ve marked for retrieval and sends the messages you’ve composed.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 13Using the Message ListMessages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list.Select the sort orderfor messages.Select the service and folderyou want to display.Tap to connect tothe selected service.Tap to connect and tosend and receive e-mail.Tap to open a message.Tap and hold to displaya pop-up menu of actions.InBox Application
10 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftWhen you receive a message, tap it to open it. Unread messages are displayed in bold.When you connect to your e-mail server or synchronize with your desktop computer, by default, you’ll receive messages from the last five days only, the first 100 lines of each new message, and file attachments of less than 100 KB in size. The original messages remain on the e-mail server or your desktop computer. You can mark the messages that you want to retrieve in full during your next synchronization or e-mail server connection. In the message list, tap and hold the message you want to retrieve. On the pop-up menu, tap Mark for Download. The icons in the Inbox message list give you visual indications of message status.You specify your downloading preferences when you set up the service or select your synchronization options. You can change them at any time:• Change options for Inbox synchronization using ActiveSync options. For more information, see ActiveSync Help.• Change options for direct e-mail server connections in Inbox on your device. Tap Tools and then tap Options. On the Service tab, tap the service you want to change. Tap and hold the service and select Delete to remove a service.Tap to delete this message.Tap to view the previousor next message.Tap to reply to orforward this message.Tap to return tothe message list.Viewing A Message
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 15Composing Messages1. Tap New. 2. In the To field, enter an e-mail or SMS address of one or more recipients, separating them with a semicolon, or select a name from the contact list by tapping the Address Book button. All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book.• Compose your message. To enter preset or frequently used messages, tap My Text and select a message.•Tap Send when you’ve finished the message. If you are working offline, the message is moved to the Outbox folder and will be sent the next time you connect.If you are sending an SMS message and want to know if it was received, tap Edit, Options, and select Request SMS text message delivery notification before sending the message.Managing E-mail Messages and FoldersBy default, messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items. The Deleted Items folder contains messages that have been deleted on the device. The behavior of the Deleted and Sent Items folders depends on the options you have chosen. In the message list, tap Tools and then Options. On the Message tab, select your options.If you want to organize messages into additional folders, tap Tools, and then Manage Folders to create new folders. To move a message to another folder, in the message list, tap and hold the message and then tap Move to on the pop-up menu.Tap to show or hidethe complete header.Tap to send the message.Tap to insert common messages.Tap to show / hide therecording toolbar.Tap to display the Address Book.Creating a Message
10 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftFolder Behavior with a Direct Connection to an E-mail ServerThe behavior of the folders you create depends on whether you are using ActiveSync, SMS, POP3, or IMAP4. • If you use ActiveSync, e-mail messages in the Inbox folder in Outlook will automatically be synchronized with your device. You can select to synchronize additional folders by designating them for ActiveSync. The folders you create and the messages you move will then be mirrored on the server. For example, if you move two messages from the Inbox folder to a folder named Family, and you have designated Family for synchronization, the server creates a copy of the Family folder and copies the messages into that folder. You can then read the messages while away from your desktop computer.• If you use SMS, messages are stored in the Inbox folder. • If you use POP3 and you move e-mail messages to a folder you created, the link is broken between the messages on the device and their copies on the mail server. The next time you connect, the mail server will see that the messages are missing from the device Inbox and delete them from the server. This prevents you from having duplicate copies of a message, but it also means that you will no longer have access to messages that you move to folders created from anywhere except the device. • If you use IMAP4, the folders you create and the e-mail messages you move are mirrored on the server. Therefore, messages are available to you anytime you connect to your mail server, whether it is from your device or desktop computer. This synchronization of folders occurs whenever you connect to your mail server, create new folders, or rename/delete folders when connected.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 17Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways:• During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer.• Connect to an Internet service provider (ISP) or network and browse the Web. When connected to an ISP or network, you can also download files and programs from the Internet or intranet.Accessing Pocket Internet ExplorerTo switch to Pocket Internet Explorer, tap Start and then Internet Explorer.You can use Pocket Internet Explorer to browse Mobile Favorites and channels that have been downloaded to your device without connecting to the Internet. You can also connect to the Internet through an ISP or a network connection and browse the Web.Browse the Internet on Your Terminal1. Set up a connection to your ISP or corporate network using Connections; see Using an ISP on page 6-8.Note: If you select Pocket Internet Explorer before setting up the network connections, a screen may appear allowing you to proceed to the connection settings screen. After you select the settings, you return to Pocket Internet Explorer. To add a favorite link while using the device, go to the page you want to add, tap and hold on the page, and tap Add to Favorites.2. To connect and start browsing, tap View and then Address Bar. 3. In the address bar that appears at the top of the screen, enter the Web address you want to visit and then tap Go. 4. Tap the arrow to choose from previously entered addresses.If Mobile Favorites have been set up, you can tap one of them to start browsing. See The Mobile Favorites Folder on page 10-18.
10 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftThe Mobile Favorites FolderPurposeThe Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500/9550 terminal. Those Favorite Links are then available for selection when browsing the internet on your terminal. ProcessFirst, you create your Favorite Links in the Mobile Favorites folder on your desktop computer. Then, the next time you sync your desktop computer with your terminal, those Mobile Favorites are transferred to the Mobile Favorites folder on to your terminal. Only items stored in the Mobile Favorites subfolder in the Favorites folder in Internet Explorer on your desktop computer are synchronized with the Mobile Favorites folder on your terminal. Note: Unless you mark a Favorite Link as a mobile favorite, only the link downloads to your terminal, and you will need to connect to your ISP or network to view the content. For more information on synchronization, see ActiveSync Help on the desktop computer.Creating and Synchronizing Mobile Favorites If you are using Microsoft Internet Explorer 5.0 or later on your desktop computer, you can download Mobile Favorites to your device. Synchronizing mobile favorites downloads Web content to your device so that you can view pages while you are disconnected from your ISP and desktop computer.Use the Internet Explorer plug-in installed with ActiveSync to create mobile favoritesComplete these steps:1. On your desktop computer, open Internet Explorer, click Tools > Create Mobile Favorite.2. To change the link name, enter a new name in the Name box. 3. Optionally, in Update, select a desired update schedule.4. Tap OK. Internet Explorer downloads the latest version of the page to your desktop computer.5. If you want to download the pages that are linked to this mobile favorite, in Internet Explorer on the desktop computer, right-click the mobile favorite and then click Properties. On the Download tab, specify the number of links down that you want to download. To conserve device memory, go only one level down.6. Synchronize your device and desktop computer. Mobile favorites that are stored in the Mobile Favorites folder in Internet Explorer are downloaded to your device.If you did not specify an update schedule in Step 3, you will need to manually download content to keep the information updated on your desktop computer and device. Before synchronizing with your device and desktop computer, in Internet Explorer on your desktop computer, click Tools and then Synchronize. You will see the last time content was downloaded to the desktop computer, and you can manually download content if needed.You can add a button to the Internet Explorer toolbar for creating mobile favorites. In Internet Explorer on your desktop computer, click View, Toolbars, and then Customize.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 19View Mobile Favorites and Channels on the Terminal1. Access Pocket Internet Explorer.2. Tap the Favorites button to display your list of favorites . 3. Tap the page you want to view. You’ll see the page that was downloaded the last time you synchronized with your desktop computer. If the page is not on your device, the favorite will be dimmed. You will need to synchronize with your desktop computer again to download the page to your device, or connect to the Internet to view the page.Saving Memory On Your TerminalMobile favorites take up storage memory on your device. To minimize the amount of memory used:• In the settings for the Favorites information type in ActiveSync options, turn off pictures and sounds, or stop some mobile favorites from being downloaded to the device. For more information, see ActiveSync Help.• Limit the number of downloaded linked pages. In Internet Explorer on the desktop computer, right-click the mobile favorite you want to change and then Properties. On the Download tab, specify 0 or 1 for the number of linked pages you want to download.Using AvantGo® ChannelsAvantGo is a free interactive service that gives you access to personalized content and thousands of popular Web sites. You subscribe to AvantGo channels directly from your device. Then, you synchronize your device and desktop computer, or connect to the Internet to download the content. For more information, visit the AvantGo website: http://avantgo.com/frontdoor/index.html.To Sign Up for AvantGo 1. In ActiveSync options on the desktop computer, turn on synchronization for the AvantGo information type.2. In Pocket Internet Explorer on your device, tap the Favorites button to display your list of favorites .Tap to add or deletea folder or favorite link.Tap the favorite youwant to view.
10 - 20 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft3. Tap the AvantGo Channels link.4. Tap Activate.5. Follow the directions on the screen. You will need to synchronize your device with your desktop computer and then tap the My Channels button to complete the AvantGo setup.When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels. To add or remove channels, tap the Add or Remove link.10
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 21Companion ProgramsThe companion programs for Pocket PC installed on Dolphin 9500/9550 terminals are• Pocket Word and • Pocket Excel. Windows® Media Player™ for Pocket PC, Microsoft® Money, MSN® Messenger, Microsoft® Reader are NOT installed on the Dolphin 9500/9550 when shipped but may be installed from the Microsoft Companion CD.Pocket WordPocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents. You can create new documents on your device, or you can copy documents from your desktop computer to your device. Synchronize documents between your desktop computer and your device so that you have the most up-to-date content in both locations.Use Pocket Word to create documents, such as letters, meeting minutes, and trip reports. To create a new file, tap Start > Programs > Pocket Word > New. A blank document appears. Or, if you’ve selected a template for new documents in the Options dialog box, that template appears with appropriate text and formatting already provided. You can open only one document at a time; when you open a second document, you’ll be asked to save the first. You can save a document you create or edit in a variety of formats, including Word (.doc), Pocket Word (.psw), Rich Text Format (.rtf), and Plain Text (.txt). Using Pocket Word Pocket Word contains a list of the files stored on your device. Tap a file in the list to open it. To delete, make copies of, and send files, tap and hold a file in the list. Then, select the appropriate action on the pop-up menu.You can enter information in Pocket Word in one of four modes (typing, writing, drawing, and recording), which are displayed on the View menu. Each mode has its own toolbar, which you can show and hide by tapping the Show/Hide Toolbar button on the command bar.You can change the zoom magnification by tapping View and then Zoom. Then select the percentage you want. Select a higher percentage to enter text and a lower one to see more of your document.Tap to change the sortorder of the list.Tap to open a document.Tap and hold an item to seea pop-up menu of actions.Tap to create a new document.Select the type of folder youwant displayed in the list.
10 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftIf you’re opening a Word document created on a desktop computer, select Wrap to Window on the View menu so that you can see the entire document.Typing ModeUsing the input panel or Dolphin keypad, enter typed text into the document. For more information on entering typed text, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1.To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select. You can search a document to find text by tapping Edit and then Find/Replace.Tap to changeformatting options.Tap to format text.Tap and hold to see apop-up menu of actions.Tap to show or hidethe toolbar.Tap to return to thedocument list (changes aresaved automatically).
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 23Writing ModeIn writing mode, use your stylus to write directly on the screen. Ruled lines are displayed as a guide, and the zoom magnification is greater than in typing mode to allow you to write more easily. For more information on writing and selecting writing, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1. Writing on the Screen in Pocket Word If you cross three ruled lines in a single stylus stroke, the writing becomes a drawing, and can be edited and manipulated as described in the following section.Written words are converted to graphics (metafiles) when a Pocket Word document is converted to a Word document on your desktop computer.With Space button selected,drag to insert space. An arrowappears showing the spacedirection and size.Tap to highlight selected text.Space button.Tap to select formatting options,such as pen weight and line color.Pen button.
10 - 24 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDrawing ModeIn drawing mode, use your stylus to draw on the screen. Gridlines appear as a guide. When you lift your stylus off the screen after the first stroke, you’ll see a drawing box indicating the boundaries of the drawing. Every subsequent stroke within or touching the drawing box becomes part of the drawing. For more information on drawing and selecting drawings, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1.For more information on using Pocket Word, tap Start and then Help.Select Shape on thepop-up menu to convertobjects to proper shapes.Resize an object by draggingthe selection handles.Tap an arrow tosee your choices.Tap to select formatting options,such as line weight, fill color, and line color.Pen button.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 10 - 25Pocket ExcelPocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on your device, or you can copy workbooks from your desktop computer to your device. Synchronize workbooks between your desktop computer and your device so that you have the most up-to-date content in both locations.Use Pocket Excel to create workbooks, such as expense reports and mileage logs. To create a new file, tap Start > Programs > Pocket Excel > New. A blank workbook appears. Or, if you’ve selected a template for new workbooks in the Options dialog box, that template appears with appropriate text and formatting already provided. You can open only one workbook at a time; when you open a second workbook, you’ll be asked to save the first. You can save a workbook you create or edit in a variety of formats, including Pocket Excel (.pxl) and Excel (.xls).Pocket Excel contains a list of the files stored on your device. Tap a file in the list to open it. To delete, make copies of, and send files, tap and hold a file in the list. Then select the appropriate action from the pop-up menu.Pocket Excel provides fundamental spreadsheet tools, such as formulas, functions, sorting, and filtering. To display the toolbar, tap View > Toolbar. If your workbook contains sensitive information, you can protect it with a password. To do so, open the workbook, tap Edit, and then Password. Every time you open the workbook, you will need to enter the password, so choose one that is easy for you to remember but hard for others to guess.Tips for Working in Pocket ExcelWhen working in large worksheets in Pocket Excel:• View in full-screen mode to see as much of your worksheet as possible. Tap View and then Full Screen. To exit full-screen mode, tap Restore.• Show and hide window elements. Tap View and then tap the elements you want to show or hide.• Freeze panes on a worksheet. First select the cell where you want to freeze panes. Tap View > Freeze Panes. You might want to freeze the top and left-most panes in a worksheet to keep row and column labels visible as you scroll through a sheet.• Split panes to view different areas of a large worksheet. Tap View > Split. Then drag the split bar to where you want it. To remove the split, tap View > Remove Split.• Show and hide rows and columns. To hide a hidden row or column, select a cell in the row or column you want to hide. Then tap Format,> Row or Column > Hide. To show a hidden row or column, tap Tools > Go To, and then type a reference that is in the hidden row or column. Then tap Format > Row or Column > Unhide.For more information on using Pocket Excel, tap Start > Help.Cell contents appear hereas you enter them.AutoSum button.Format button.Zoom button.
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Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 111Dolphin 9500/9550 HomeBaseOverviewAs the hub of your Dolphin 9500/9550 system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours. Power The HomeBase provides power to the intelligent battery charging system that prevents over- and undercharging incorporated into Dolphin terminals. The base senses when a full charge has been achieved and switches to a trickle charge. The HomeBase completes a full charge of the main battery pack in less than four hours.CommunicationsReliable data communications at speeds of up to 115k baud can be transmitted by the HomeBase through the RS-232 serial port. Using the full-speed USB port, the data transmission rate is12 Mbps. HomeBases cannot be physically connected to each other - sometimes referred to as “daisy-chained” - but can be networked together via a serial or USB hub.Convenient Storage Intelligent battery charging makes the Dolphin HomeBase a safe and convenient storage receptacle for your Dolphin terminal. CapacityThe Dolphin HomeBase holds one terminal and features an auxiliary battery well behind the terminal well that can charges a battery pack independently of the terminal well. This means that one HomeBase can charge two batteries: the one installed in the terminal and a spare. Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.!!
11 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin 9500/9550 HomeBase Parts and FunctionsFront Panel Terminal Well Place the Dolphin terminal in this well both to communicate with a host device. If the host device is a desktop computer that uses ActiveSync, synchronization begins immediately. While seated in the terminal well, the main battery installed in the terminal charges. The HomeBase completely charges a battery pack in less than four hours. Auxiliary Battery WellSee Auxiliary Battery Well on page 11-4.DOCK LED Turns solid green when the Dolphin terminal is properly seated in the Dolphin HomeBase. When this light is on, the terminal is connected to the base.AUX Battery LED Indicates status of the battery charging in the auxiliary battery well. To see the auxiliary battery well, see Rear Panel on page 11-4.This color means…Orange The auxiliary battery is charging. Green The auxiliary battery has completed charging and is ready for use.DOCKAUX BATTERYCOMMTerminal WellDOCK LEDAuxiliary Battery WellAUX Battery LED COMM LED
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 3For information about charging a battery in the auxiliary battery well, see page 11-7.COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the HomeBase is using the serial or USB port connection.If using the serial port: If using the USB Port:This color means…Red Serial data is being sent from the Host Device to the Dolphin HomeBase. Green Serial data is being sent from the Dolphin HomeBase to the Host Device.Orange Serial data is being sent at high data rates.This color means…Green LEDA USB Connection is established with the host computer.
11 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftRear Panel Auxiliary Battery Well The HomeBase enables you to charge an additional Li-ion battery pack independently of the terminal well. This feature ensures that you can always have a fully-charged battery for your Dolphin terminal. See Powering the HomeBase on page 11-6.USB PortThis USB Port is full-speed and 2.0 compliant. Using a USB cable, you can connect the HomeBase to a peripheral device, such as a desktop computer or printer. When the Dolphin 9500/9550 is seated in the terminal well, it is connected to the peripheral device via the HomeBase.The USB port on the HomeBase requires that you use ActiveSync 3.7 or higher.RS-232 Port Use a 9-pin, RS-232 cable from HHP to connect this port to a peripheral device for RS-232 data communication. For more information, see HomeBase Serial Connector on page 11-5.DC Power Jack Use a power cable from HHP to supply power to this power jack. For more information, see Powering the HomeBase on page 11-6.Note: Please contact HHP for communication and power cable pricing and part numbers.Auxiliary Battery WellDC Power JackRS-232 PortUSB Port
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 5HomeBase Serial ConnectorThe following diagram displays the serial connector of the HomeBase. Note: Signals referenced are for a DTE device. The Home Base is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI).
11 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPowering the HomeBaseThe terminal requires 9.5 Volts DC input for communications and battery charging; the HHP power cable converts the power source voltage accordingly.1. Connect the HHP power cable to the DC jack on the rear of the HomeBase. 2. Connect the HHP power cable to the power source.HHP recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 7Charging the Main BatteryThe Dolphin HomeBase powers the terminal and fully charges its main battery pack in less that four hours. The HomeBase contains an intelligent battery charging system that protects the battery from being damaged by overcharging; the unit senses when a battery pack is fully charged and automatically switches to maintain the battery at full capacity indefinitely. Therefore, Dolphin terminals may be stored in the HomeBase indefinitely without damage to the terminals, battery packs, or peripherals.To check battery power, use the Power system setting; see Power on page 5-11.For more information about HHP Li-ion batteries, see Batteries on page 3-10.To Power a Terminal and Charge its Main Battery1. Install the battery pack in the terminal; see Install the Main Battery Pack on page 2-6.1. Connect the HomeBase to the power supply provided by HHP.2. Slide the terminal into the terminal well until the Dock LED lights green to indicate that the terminal is properly seated.3. The battery pack begins charging. Charging a Spare Battery Using the Auxiliary Battery Well The auxiliary battery well located on the back of the HomeBase charges a spare battery independently of the terminal well. The Aux Battery LED on the front panel indicates the status of the battery in this well. Charge time is less than four hours. To see this well, see Auxiliary Battery Well on page 11-2. 1. Insert the end of the battery without the locking tab into the bottom of the auxiliary well opening.2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.3. Use the AUX Battery LED to monitor charging progress.DOCKAUXBATTERYCOMMDOLPHIN9500SCANESCTABSFTABCEFGIJKMNOSRQUVWYZDHLPTXNUMENT123789456;:*@F1F2F3F4F5F6F7F8STARTINSBKSPDELCTRLALTSENDENDPOWERVOLPGVOLPG++-0,SP
11 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftCommunicationsCommunications TypesRS-232The HomeBase supports RS-232 communications via the RS-232 Communications Port located on the back of the device. Tis port enables the Dolphin terminal to communicate to a personal computer, modem, or any RS-232 device using a standard serial cable and communications software.USBThe HomeBase also supports USB communications via the USB port located on the back. The HomeBase acts as a USB device by interfacing the USB signals of the Dolphin 9500/9550 to the USB of the host computer. Using a standard USB cable, the HomeBase’s USB interface allows the Dolphin terminal to communicate with a personal computer or to be networked through a USB hub.Note: The HomeBase should have only one type of interface cable connected at a time, either USB or RS-232. You must be using ActiveSync, version 3.7 or higher.Equipment RequirementsTo install and use the HomeBase, you need the following equipment:• HomeBase connected to the appropriate power supply• For RS-232 communications, a Serial cable • For USB communications, a USB cable CAUTION! Use only the power and communication cable from HHP. Setting up the HomeBase for RS-232 CommunicationsConnecting the CablesConnect the HomeBase to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the rear of the HomeBase. The wiring of your cable depends on whether the other device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE) device. The HomeBase Communication Port is configured as a DCE device. To communicate with a DCE device, use either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable. To communicate with a DTE device such as a computer, use a standard (or straight-through) RS-232 cable. You can make your own cables by following the pin configuration in the chart below. To do so, you must determine if your host RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE device.Note: The HomeBase cannot be daisy-chained.HomeBase /Host Port (DCE)IBM AT DB9 (DTE)IBM XT DB25 (DTE)Modem DB25 (DCE)Pin / Input Signal2 / (RD) 2 3 23 / (TD) 3 2 35 / (SG) 5 7 74 / (DTR) 4 20 66 / (DSR) 6 6 207 / (RTS) 7 4 58 / (CTS) 8 5 4
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 9Setting up the TerminalThe Dolphin terminal may be configured for communications using the ActiveSync options as described in Chapter 2 or manually as described below.To set Communications Properties, complete these steps:1. Select Start > ActiveSync > Tools > Options. 2. Select the PC tab.3. Check the Enable synchronization box and select the desired option from the pull-down list; 115200 Default is recommended for an RS-232 connection. 4. Tap OK.5. Place the Dolphin in the cradle. The Dolphin 9500/9550 attempts to start an ActiveSync connection with the desktop computer automatically.Setting up the Desktop ComputerActiveSync must be installed and configured for RS-232 on the desktop computer to sync successfully with a Dolphin 9500/9550 device that is configured for RS-232 communication.
11 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftThe following graphic displays the correct ActiveSync Connection Settings on the desktop computer for an RS-232 connection.Note: You can have the USB connection box checked in addition to the serial cable box without affecting processing. However, you would most likely use one or the other.Setting up the HomeBase for USB CommunicationThe Dolphin 9500/9550 terminal is defaulted to support USB communications out of the box.Required Equipment:• HomeBase with power supply• USB Cable• ActiveSync v3.7 or above• Windows® 98 second edition*, Windows® Me, Windows® 2000, or Windows® XP computer. Note: The HomeBase does not support Windows NT® when using a USB connection. This is because Windows NT does not support USB. *Windows® 98 second edition provides full USB support.To Install the HomeBase Using USBNote: You must be using ActiveSync 3.7 or higher.Complete these steps:1. Plug in the power supply and connect it to the back of the HomeBase. 2. Plug the USB cable into the back of the HomeBase.3. At this point, the hardware is installed and operating. You may need to reboot your PC to complete the installation process.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 11Setting up the Terminal To select ActiveSync options:1. Select Start > ActiveSync > Tools > Options. 2. Select the PC tab.3. Check the Enable synchronization box and select ‘USB Connection from the drop-down list. 4. Tap OK.5. Place the Dolphin in the cradle. The Dolphin 9500/9550 attempts to start an ActiveSync connection with the desktop computer automatically.Setting up the Desktop ComputerAfter the USB HomeBase is installed, you can use ActiveSync to connect to a Dolphin 9500/9550 terminal that is properly seated in the HomeBase. These instructions assume that ActiveSync v3.7 is installed on your PC.
11 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftThe ActiveSync Connection Settings must be set as the following graphic indicates.The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box.Communicating with the Dolphin 9500/9550 TerminalTo initiate communications between the Dolphin 9500/9550 and its peripheral, complete these steps:1. Insert the Dolphin 9500/9550 into the terminal well of the HomeBase. • The DOCK LED illuminates green. If the DOCK LED does not illuminate, make sure that the terminal is properly seated. You may need to remove and re-insert the terminal.• The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does not power on, verify that the HHP power supply is properly connected to the cradle and plugged into a functioning outlet.• The Dolphin 9500/9550 terminal automatically opens ActiveSync to establish a connection.2. The HomeBase can now transfer data between the terminal and the host device. If communication does not occur, check the port connections to ensure that the cradle is correctly configured. Verifying CommunicationYou can verify that the USB driver is functioning by watching the COMM LED on the USB HomeBase. When the COMM LED illuminates solid green, the HomeBase is communicating with the host device.Verifying Data TransferThe COMM LED flashes when data is being transferred via the HomeBase. For an RS-232 connection, the COMM LED flashes red and green. For a USB connection, the COMM LED flashes green.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 11 - 13Mounting the HomeBaseSet the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase.When choosing a location, bear in mind that: • the mounting location must allow users easy access to the Auxiliary Battery Well, and• the serial and USB ports as well as the power jack face straight out of the rear panel, and you will most likely want easy access to them in the future.Desk MountingDolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom to allow for secure desk attachment of the unit if desired. To mount the HomeBase, you slide the DIN rail slot along the bottom panel and secure it. Then, using the appropriate nuts and bolts, secure the DIN rail to the desk or flat surface. Auxiliary Battery WellSerial and USB port location (not in view) DIN rail (7.5 X 35 mm)
11 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftWall MountingThe following diagram displays how to wall-mount a Homebase: The back wedge of the mounting bracket contains an open slot for the power and communications cables. There is an extra space between this slot and the rear panel of the HomeBase to allow easy access to the power and communications ports. For more details on both ports, see Rear Panel on page 11-4.Secure screws to the bottom panel by sliding them into the available slotsFasten the screws to secure the HomeBase to the mounting bracketTurn the secured HomeBase right side up.Attach the bottom panel to the mounting bracket - match the holes to the secured screwsUsing the appropriate screws, secure the mounting bracket to the wall or vertical surface as shown.1.4.2.3.5.Back wedge Open slot for cords and connectors
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 12 - 112Dolphin 9500/9550 Mobile BaseOverviewThe Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and a power cable to adapt it to your environment. When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners.As the hub of your Dolphin 9500/9550 mobile data collection system, the Mobile Base performs three important functions: 1) charging, 2) communications, and 3) storage. ChargingThe Dolphin Mobile Base provides power to the intelligent battery charging system that prevents over- and undercharging incorporated into Dolphin terminals. The base senses when a full charge has been achieved and switches to a trickle charge. The Mobile Base completes a full charge of the main battery pack in less than four hours.CommunicationsThe Mobile Base transmits data to other devices at speeds of up to 115K baud via its RS-232 serial port.Convenient Storage Intelligent battery charging makes the Dolphin Mobile Base a safe and convenient storage receptacle for your Dolphin terminal. CapacityThe Dolphin Mobile Base holds one terminal.Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.!!
12 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftMobile Base Parts and FunctionsFront PanelThe front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the Terminal Well.Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack. Mounting Brackets Use these to mount the Mobile Base to a fixed location.DOCK LED Illuminates solid green when the Dolphin terminal is properly seated in the terminal well.COMM LED Indicates the status of data transfer between the host device and the Dolphin terminalCOMM LED color Indicates that…Red Data is being sent from the Host Device to the Dolphin Mobile Base. Green Data is being sent from the Dolphin Mobile Base to the Host Device.Orange Data is being sent at high data rates.DOCKCOMMTerminal WellCOMM LEDMounting BracketsDOCK LED
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 12 - 3Bottom PanelThe power supply and RS-232 connectors are located on the bottom of the unit.Power Supply ConnectorUse this connector to attach an HHP power cable to the Dolphin 9500/9550 Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC. The optional HHP cigarette lighter adapter cable allows the Mobile Base to be powered from a standard 12 VDC cigarette lighter outlet in a vehicle. You can also power the unit using the supplied pigtail power cable to “hard-wire” into the vehicle power bus.Verify that the power source is always within the specified range and observe correct input voltage polarity. An improper input voltage range (above the 48 VDC maximum) or reverse polarity could damage the power conversion circuitry.RS-232 Communications Port Use a standard serial cable to connect the unit to a host device via RS-232; see Mobile Base Serial Connector on page 12-8. RS-232 Communications PortPower Supply Connector!
12 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftPowering the Dolphin TerminalWhen seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.For more information about powering the Mobile Base, see Powering the Dolphin Mobile Base on page 12-6.Charging the Dolphin TerminalThe Mobile Base supplies charging power to the Dolphin terminal so that the terminal can monitor the charging of its battery pack. This charging method protects the battery from being damaged by overcharging. Therefore, the Dolphin terminal may be stored indefinitely in the Mobile Base without damage to the terminal, the battery pack, or the Mobile Base.To charge a Dolphin terminal, complete these steps:1. Insert a battery pack into the Dolphin terminal.2. Slide the terminal, imager window up and the LCD visible, into the terminal well of the Mobile Base until it stops. 3. When the Dolphin terminal is properly seated, the DOCK LED on the Mobile Base illuminates solid green. The terminal begins charging automatically.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 12 - 5Installing the Dolphin Mobile BaseTo install the Dolphin Mobile Base, you need to mount it securely to an appropriate location and supply it with power.Mounting the Mobile BaseThe adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the Mobile Base. When selecting a location, keep in mind that the power supply and serial connectors point straight out the bottom panel.Back Panel and Brackets Complete these steps:1. Loosen the turnscrew.2. Insert the ball joint of the mounting bracket to the back of the bracket.3. Insert the ball joint on the back of the Mobile Base into the other side of the bracket.4. Tighten the turnscrew to secure both ball joints.5. Secure the mounting bracket to the appropriate location.Back PanelLatchThe latch sits on top of the spring arm assembly and holds the back of the terminal securely in place. The graphic above displays the mounting of a Dolphin 9500 terminal. There is a special latch available for the Dolphin 9550 that accommodates the pistol-grip handle.TurnscrewPower supply and RS-232 connectors (not in view) Mounting BracketLocking tabsBall JointBracketLatchSpring Arm AssemblyBall Joint
12 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftLocking TabsWhen positioned as shown in the above graphic, the locking tabs secure the spring arm assembly, latch, and terminal in place. When seating a terminal, turn both arms up to allow the spring arm to move as necessary while the terminal is being inserted. After the terminal is seated, turn both arms toward the center to lock them.Spring Arm AssemblyThe spring arm assemble is the column that connect the latch to the back of the Mobile Base.Ball JointsThere are two ball joints: one on the back of the Mobile Base and one on the mounting bracket. Both ball joints are inserted into the bracket and secured to mount the Mobile Base.ConnectorsThe power and RS-232 connectors are located on the bottom panel. For more information, see Bottom Panel on page 12-3.BracketsBracketThe bracket contains the turnscrew and two slots. Ball joints are inserted into each slot and secured with the turnscrew.TurnscrewThe turnscrew is located on the top of the bracket. Rotate the turnscrew to secure or loosen the ball joint slots.Mounting BracketThe mounting bracket is what you attach to the mounting surface. It is comprised of a ball joint and flat disk. The disk contains drill holes you use to secure the Mobile Base to the mounting surface.Powering the Dolphin Mobile BaseNote: HHP recommends that you leave the Mobile Base connected to its power source at all times. The Mobile Base is powered via the power connector on the bottom panel; see Bottom Panel on page 12-3. Both the power and serial connectors are straight out, not at an angle.The Mobile Base must be powered by a 12 to 48 volt DC source.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 12 - 7Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software.Connecting the CablesConnect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base. Plug the other end of the RS-232 serial cable into the correct port on the host RS-232 device. The wiring of your cable depends on whether the other device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE) device. The Mobile Base Communication Port is configured as a DCE device. To communicate with a DTE device such as a computer, use a standard (or straight-through) RS-232 cable. To communicate with a DCE device, use either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable. RS-232 Pin Configuration Refer to this table if you want to make your own cables. To do so, you must determine if your host RS-232 device is • 9-pin or 25-pin and • configured as a DCE or DTE device.Mobile Base /Host Port (DCE)IBM AT DB9 (DTE)IBM XT DB25 (DTE)Modem DB25 (DCE)Pin / Input Signal2 / (RD) 2 3 23 / (TD) 3 2 35 / (SG) 5 7 74 / (DTR) 4 20 66 / (DSR) 6 6 207 / (RTS) 7 4 58 / (CTS) 8 5 4
12 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftMobile Base Serial ConnectorThe following diagram displays the serial connector of the Mobile Base. Note: Signals referenced are for a DTE device.The Mobile Base connector is straight to the printed circuit board (PCB). The ninth pin sends 500mA at 5V power out. This can power a peripheral device, such as a mobile printer, provided that that peripheral device can accept 500mA at 5V.Configuring the Dolphin TerminalCommunications Properties must be configured appropriately on the Dolphin 9500/9550 terminal for it to communicate with the Mobile Base.To set Communications Properties:1. Tap Start > ActiveSync > Tools > Options. 2. Tap the PC Connection tab3. Check the Enable Synchronization check box.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 12 - 94. Select the appropriate baud rate for connecting to the RS-232 Host Device; ‘11520 is the default. 5. Tap OK and close the ActiveSync window on the Dolphin 9500/9550 terminal.6. Place the Dolphin in the Mobile Base. Synchronization begins immediately.
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Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 113Dolphin 9500/9550 ChargeBaseOverviewThe Dolphin ChargeBase is a four-slot charging cradle that can charge four Dolphin terminals, each in less than four hours. provides intelligent battery charging for Dolphin 9500/9550 terminals with Li-ion battery packs installed. CapacityThe ChargeBase can hold up to four Dolphin 9500/9550 terminals. Each charging slot works independently to control the charging of each terminal.CompatibilityThe ChargeBase is compatible only with the batteries for all models in the Dolphin 9500/9550 family of mobile computing devices.Charging processAs battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage. Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.!!
13 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftDolphin ChargeBase Parts and FunctionsFront Panel Terminal WellsThe ChargeBase contains four terminals wells. Each well • Holds and charges the main battery pack of one Dolphin 9500/9550 terminal. • Contains the companion to the industrial-grade, 17-pin connector on the bottom panel of Dolphin 9500/9550 terminals.• Has two LEDs on the front: the Dock LED and the Charge LED.Dock LEDEach terminal well displays a Dock LED on the front that lights solid green when a terminal is properly seated, which means that the terminal and the base are connected.Charge LEDsEach terminal well displays a Charge LED on the front that lights green to indicate charging. For details, see Charging Terminals in the ChargeBase on page 13-5.Back PanelPower Supply ConnectorThis connector receives input from the power adapter. Plug the power connector cable from the power adapter into this connector. Note: There is no ON/OFF switch on the back panel of the ChargeBase. The power switch is on the power adapter.Charge LEDDock LEDTerminal WellsPower Supply Connector
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 3Power SupplyThe ChargeBase includes a power supply that contains a power adapter to ensure the proper voltage. The power adapter is plugged into standard AC/DC outlets.Supplying Power to the ChargeBaseUsing a non-HHP power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase.1. Be sure the power switch on the power adapter is in the OFF position. 2. Plug the power cord into the power adapter.3. Plug the power connector cable into the power connector on the back panel of the ChargeBase.4. Plug the power cord into a standard wall outlet.5. On the power adapter, turn the power switch to the ON position. The LEDs illuminate as the ChargeBase powers up.6. The ChargeBase is ready to begin charging terminals.Power CordON/OFFSwitchON PositionPower AdapterPowerConnectorCable!
13 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftInserting and Removing Terminals Inserting1. Hold the terminal with the bottom panel perpendicular to the base. 2. Slide the terminal into the well until the Dock LED lights solid green. 3. Charging begins immediately.RemovingTo remove a terminal, grasp it firmly in your hand and lift it up and out of the terminal well. The LEDs for the terminal well turns off.DOLPHIN9500SCANESCTABSFTABCEFGIJKMNOSRQUVWYZDHLPTXNUMENT123789456;:*@F1F2F3F4F5F6F7F8STARTINSBKSPDELCTRLALTSENDENDPOWERVOLPGVOLPG++-0,SP
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 5Charging Terminals in the ChargeBaseThe Dolphin ChargeBase charges the main battery of each terminal in less than four hours. The ChargeBase uses the intelligent battery charging system incorporated into all Dolphin terminals that prevents overcharging. This means that Dolphin terminals may be stored in the ChargeBase indefinitely without damage to the terminals, battery packs, or the ChargeBase.1. Power the ChargeBase; see Supplying Power to the ChargeBase on page 13-3.2. Insert a terminal into a terminal well; see Inserting and Removing Terminals on page 13-4.3. The Charge LED lights green to indicate that the terminal is powered and charging.
13 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftMounting the ChargeBaseThe Dolphin ChargeBase should be on a dry, stable surface. To easily adapt the ChargeBase to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that • The mounting location must allow users easy access to the power connector.• The ChargeBase should be oriented so that users can easily read the labels.Bottom PanelThe bottom panel of the Dolphin 9500/9550 ChargeBase offers two mounting options: insert a DIN Rail in the available slot for desk mounting or secure two mounting brackets with the available screw slots.Using the DIN RailAll Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel. DIN Rail SlotScrew Slots
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 72. Turn the ChargeBase and DIN Rail right side up.3. Secure the DIN Rail to a stable, flat horizontal surface.
13 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the Mounting BracketsUse the screws and the mounting brackets to mount the ChargeBase to a wall or other vertical surface. The wall mount kit contains two mounting brackets to secure both ends of the ChargeBase. Each mounting bracket contains an open slot in the back to accomodate the connector cables.1. Secure the screws into the four screw slots on the bottom panel. Insert the heads into the round end and slide towards the narrow end until the screw is secure.2. Attach the bottom panel to the two mounting brackets.Screws in slotsNuts and BoltsOpen Slot for Connector Cables Mounting Brackets
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 93. Using the nuts and bolts, secure the mounting brackets to the bottom panel.4. Secure the mounting brackets to an appropriate horizontal surface.
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Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 14 - 114Dolphin 9500/9550 QuadChargerOverviewThe Dolphin QuadCharger is a four-slot charging station that provides intelligent battery management for Dolphin 9500/9550 battery packs. It can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.CompatibilityThe QuadCharger is compatible with the Li-ion batteries that power the Dolphin 9500 series of mobile computing devices.Charging ProcessEach charging slot works independently of the other three. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage. The charger also resets and calibrates battery pack data to accurately show battery status on the Dolphin display.Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.Dolphin QuadCharger Parts and FunctionsFront Panel Charging SlotsThe QuadCharger contains four charging slots. Each holds one Dolphin 9500/9550 battery. When a battery is placed in each slot, it immediately begins charging. !!OSLOT 4BATTERYCAPACITY100%0%ANALYZECHARGE/ANALYZE1234Charging SlotsStatus LEDsCharge/Analyze SlotBattery Capacity Indicator LEDSAnalyze Button
14 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftCharge/Analyze SlotThis is the fourth slot and the only one that can be used to charge or analyze a battery. When a battery is placed in this slot, it begins charging just as it does in the other three slots. However, if you press the ANALYZE button, it runs the battery in the slot through the complete Analyze cycle. For more information, see Using the Battery Analyzer on page 14-4.Battery Capacity Indicator LEDSIndicates the progress of the Analyze cycle of the battery in the Charge/Analyze slot.Analyze ButtonPress this button to start a battery analyze cycle. For more information, see Using the Battery Analyzer on page 14-4.Status LEDsA status LED is located above each of the four battery slots. The color of the LED indicates the charge status of the batteries in its slot. Rear PanelBattery AnalyzerThis is Charge/Analyze slot from the rear view.Power SwitchToggle the power switch to turn the QuadCharger on and off. Power Supply ConnectorUse this connector to attach the power supply to the QuadCharger. The universal power supply accepts input voltages between 90-265 volts.Status LED color This color indicates that the battery in the slot…Green Has completed its charge cycle and is ready for use.Orange Is being charged at a maximum charge rate.Red Encountered and error during the most recent charge cycle.1234SwcOCHARGE/ANALYZE0%ALYZELOT 4TTERYPACITY0%Power Supply ConnectorPower SwitchBattery AnalyerStatus LED
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 14 - 3Supplying Power to the QuadChargerThe charger must be connected to the appropriate power source for any type of operation. 1. Locate the AC power cord that came with the Dolphin QuadCharger. 2. Plug the cord into the power supply connector on the back of the unit and then plug the power cord into a wall socket. 3. Press the power switch to the ON position.The power LED illuminates green, and the charger performs a self-diagnostic test that lasts approximately five seconds.Inserting and Removing Battery Packs InsertingTo insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been properly inserted.RemovingTo remove a battery pack, push the locking tab down and pull the battery out from the charging slot with a hinging motion.Storing BatteriesRecommendationsTo maintain top performance from batteries, follow these storage guidelines:• Avoid storing batteries outside of the specified temperature range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Charging Batteries in the QuadChargerFor best results, battery packs should be at room temperature before recharging them; temperature has a marked effect on charging. The recommended temperature range is 50° to 95° F (10° to 35° C). Complete these steps:1. Set up the QuadCharger.2. Supply the QuadCharger with power and turn the power switch on.3. Insert batteries into the appropriate slots. The Status LED for each slot turns orange to indicate that the battery has begun a charge cycle.4. When the Status LED turns green, the battery in the slot has completed charging.
14 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftUsing the Battery Analyzer LocationThe battery analyzer is located in the fourth slot of the ChargeBase. Only batteries in this slot can be analyzed.Analyze CycleThe Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed. In an Analyze cycle, batteries are completely discharged, then recharged to capacity, as well as completely reset and re-calibrated. The length of time it takes for a battery to complete the Analyze cycle varies depends on initial state of the battery’s charge. Minimum time is 8 hours, maximum time is 12 hours.Battery Capacity Indicator LEDsThe Battery Capacity Indicator LEDs are located along the right side of the Charge/Analyze slot. These LEDs display the capacity of the battery at the end of the Analyze cycle. Battery capacity is displayed as a percentage of measured capacity/rated capacity. Each LED equates to 10% battery capacity. PurposeUsing the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. The LEDs in this slot provides a readout of the battery’s capacity after a complete discharge and full charge. They tell you the maximum charge level the battery can hold. Status LEDThe Charge/Analyze slot also contains a standard status LED in the upper, left corner of the slot. When this slot is used for regular charging, this LED operates in the usual manner; see Status LEDs on page 14-2.When this slot is being used to analyze a battery, the status LED functions as follows:To Analyze a BatteryComplete these steps:1. Insert the battery into the Charge/Analyze slot (the fourth).2. Press the ANALYZE button. The Status LED flashes orange to indicate that the analyzing cycle has begun.3. Upon completion of the Analyze cycle, the Status LED lights solid green, and the Battery Capacity Indicator LEDs display the battery’s capacity.The Dolphin QuadCharger is accumulating battery pack information during the entire Analyze cycle. Do NOT remove the battery until the cycle has been completed. Status LED color Indicates that the battery in the slot…Solid Green Has completed the Analyze cycle. Flashing Orange Is being analyzed. Solid Red Encountered an error during the Analyze cycle.!
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 14 - 5Mounting the QuadChargerThe Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that • the mounting location must allow users easy access to power switch and power connector:• the QuadCharger should be oriented so that users can easily read the labels, especially for the Battery Analyzer.Mounting with the DIN RailAll Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. To mount the QuadCharger, you slide the DIN rail slot along the bottom panel and secure it. Then, using the appropriate nuts and bolts, secure the DIN rail to the desk or wall. Desk MountingThe following graphic displays how to mount the QuadCharger to a desk:
14 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftWall MountingThe following graphic displays how mount a QuadCharger to a wall: TroubleshootingIf you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact HHP Technical Support. Problem IssueThe Status LED does not come on when I insert a battery pack into the Dolphin QuadChargerCheck the power connections on the Dolphin QuadCharger; make sure the POWER switch is ON and the battery pack is properly seated.The Status LED lights red during charging. Try to charge the battery in one of the other charging slots. If the red Status LED comes on again, then the problem is associated with the battery pack. If the red status stays with the charging slot, the problem is associated with the charging circuity.The Status LED lights red and stays on without a battery in the charging slot.An error occurred during the self-diagnostic test for that particular charging pocket. Call HHP Product Service and request an RMA. For additional warranty and return information, see Warranty, Support, and Service on page 15-1.
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 15 - 115Warranty, Support, and ServiceLimited WarrantyHand Held Products, Inc., d/b/a HHP (“HHP“) warrants its products to be free from defects in materials and workmanship and to conform to HHP’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HHP product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than HHP or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by HHP for the product at the time of purchase (“Warranty Period”). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to HHP’s factory or authorized service center for inspection. No product will be accepted by HHP without a Return Materials Authorization, which may be obtained by contacting HHP. In the event that the product is returned to HHP or its authorized service center within the Warranty Period and HHP determines to its satisfaction that the product is defective due to defects in materials or workmanship, HHP, at its sole option, will either repair or replace the product without charge, except for return shipping to HHP.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.HHP’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HHP BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HHP ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HHP FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HHP MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.The limited duration of the warranty for the Dolphin 9500 and Dolphin 9550 terminals is as described below:• Terminals with an integrated imager are covered by a two-year limited warranty. • Touch screens are covered by a one-year limited warranty.• The limited duration of the warranty for the Dolphin HomeBase, Mobile Base, Mobile Charger, and QuadCharger is one year. • The limited duration of the warranty for batteries is one year. Use of any battery not sold/manufactured by HHP may damage the terminal and/or the battery and will void the warranty. Batteries returned to HHP in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in this user’s guide.• Use of any peripheral with the Dolphin terminal not manufactured/sold by HHP will void the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. • Use only power adapters approved for use by HHP. Failure to do so may result in improper operation or damage to the unit and will void the warranty.Hand Held Products, Inc. extends these warranties only to the first end-users of the products. These warranties are non-transferable.How to Extend Your WarrantyHHP offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your HHP sales representative, customer account representative, the Product Service Marketing Manager, or your Authorized Reseller.
15 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftReturn InformationShould your unit or any of the peripherals prove to be defective within the stated warranty period from the date of purchase, return the product, as described in the Repair Maintenance Authorization (RMA) procedures below, and we will, at our option, repair or replace the product, to whatever extent HHP deems necessary to restore the product to proper operating condition, without any charge to you.You must obtain an RMA number to receive service from any of HHP’s repair facilities. Failure to obtain an RMA number before shipping your product to this repair facility can delay the processing of your repair request. Please contact the Product Service facility (numbers listed below) nearest you to receive an RMA number. If you purchased the product from an Authorized HHP Reseller, contact the Reseller with the unit's serial number. Your Reseller will contact HHP, on your behalf, to arrange for the unit to be serviced.Calling for an RMA NumberIf you purchased the product directly from HHP, or have been instructed by your Reseller to contact HHP directly, call the Product Service Department in your area to request an RMA number. You can also access product service and repair online at : http://www.hhp.com/hhp/service/contactservice.tpl.RequirementsWhen calling for service at any of our repair facilities, please be prepared to give the following information:• Product type and serial number • Brief description of problem • Dated proof-of-purchaseIf your equipment is still covered under the initial end-user's product warranty, please notify the Product Services Representative when you call.Service and Repair Locations.ShippingPlease make note of the RMA number (if required) and the product's serial number before shipping. If you must return your unit, place the product in its original packaging with a copy of your original invoice (this helps avoid possible service delays) and ship the product prepaid to the appropriate address below. For your protection, we recommend you insure any equipment being sent to HHP.Write the RMA number on the mailing label under the address.\RepairAfter repair or replacement of the equipment, HHP will ship the product, at our cost, to your location. Non-warranty repairs will be returned, at the customer's expense, unless otherwise requested. Units currently under a service agreement will be shipped per the service agreement.North America/CanadaHHP Corporate OfficesTelephone: (800) 782-4263, option 3Fax: (704) 566-6015E-mail: ProductService@hhp.comLatin AmericaHHP Latin AmericaTelephone: +1 239-263-7600Fax: +1 239-263-9689E-mail: LASupport@hhp.comAsia PacificHHP Asia/PacificTelephone: +852-2511-3050 Fax: +852-2511-3557E-mail: chuie@hhp.comEurope, Middle East, and Africa (EMEA)HHP EuropeTelephone:+ 31 (0) 40 29 01 633Fax: + 31 (0) 40 2901631E-mail: EuroService@hhp.comBrazilHHP BrazilTelephone: +55 (21) 2494-7060Fax: +55 (21) 2494-5033E-mail: suporte@hhp.com.brJapanHHP JapanTelephone: +813 5842 6325Fax: +813 5842 6335 E-mail: KobayashiT@hhp.com
15 - 3 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftTechnical AssistanceIf you have a question or problem with your unit, you can obtain technical assistance from HHP’s Application Support department.North America/Canada:Telephone: (800) 782-4263, Option 4 (8 a.m. to 6 p.m. EST)Fax number: (315) 685-4960E-mail: support@HHP.comEurope, Middle East, and Africa:Telephone European Ofc: +31 (0) 40 29 01 600U.K. Ofc: +44 1925 240055E-mail: euro_support@HHP.comAsia:Telephone: +852-2511-3050E-mail: asia_support@HHP.comLatin America:Telephone: (239) 263-7600E-mail: la_support@HHP.comAssistance OnlineYou can also access technical assistance online at: http://www.hhp.com/hhp/service/contacttech.tpl.FTP ServerDownloads are available at: ftp://hhpftp.handheld.com/Pub/AppSupport/.
15 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 1 Appendix A - KeyboardsOverviewThis appendix provides useful tools for programming and managing your Dolphin 9500/9550 terminal. General Windows Keyboard ShortcutsUse the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards. These are standard keyboard shortcuts for Windows applications. Press these keys, To…CTRL + C CopyCTRL + X CutCTRL + V PasteCTRL + Z UndoDELETE DeleteCTRL + RIGHT ARROW Move the insertion point to the beginning of the next word.CTRL + LEFT ARROW Move the insertion point to the beginning of the previous word.CTRL + DOWN ARROW Move the insertion point to the beginning of the next paragraph.CTRL + UP ARROW Move the insertion point to the beginning of the previous paragraph.SHIFT with any of the arrow keys Select more than one item in a window or on the desktop, or select text within a document.CTRL+A Select all.ALT+ENTER View properties for the selected item.ALT+TAB Switch between open items.ALT+ESC Cycle through items in the order they were opened.ALT + Tap on Touch screen Right-clickCTRL+ESC Display the Start menu.ALT+Underlined letter in a menu name Display the corresponding menu.Underlined letter in a command name on an open menuCarry out the corresponding command.BACKSPACE View the folder one level up in My Computer or Windows Explorer.ESC Cancel the current task.A
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 243-Key Alpha/Numeric Keyboard Blue Key Functions and Characters The following table displays the special functions performed and characters inserted using the blue key. Key Combination Function/Special CharacterBlue key + D - (minus)Blue key + H _ (underscore)Blue key + L =Blue key + P +Blue key + Q ;Blue key + R :Blue key + S *Blue key + T /Blue key + U @Blue key + X \Blue key + Y START
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 3Red Key Functions and Characters The following table displays the special functions performed and characters inserted using the red key. * Exit the mouse utility prior to adjusting the contrast.Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 43-key version of the Dolphin 9500/9550 keyboard. Key Combination Function/Special CharacterRed key + ESC Lightens Contrast*Red key + TAB Darkens Contrast*Red key + SFT Toggles on Caps LockRed key + Q F1Red key + R F2Red key + S F3Red key + T F4Red key + U F5Red key + V F6Red key + W F7Red key + X F8Red key + Z INS (insert)Red key + SP BKSP (backspace)Red key + BACKLIGHT KEY DEL (delete)Key/Key Combination Function/Special CharacterNUM + SFT + A !NUM + SFT + B @NUM + SFT + C #NUM + SFT + E $NUM + SFT + F %NUM + SFT + G ^NUM + SFT + I &NUM + SFT + J *NUM + SFT + K (NUM + SFT + M >NUM + SFT + N )NUM + SFT + O <
A - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftKey Combinations Using Blue + Sft Keys Miscellaneous Key Combinations Key/Key Combinations Function/Special CharactersSFT + Blue + T ?SFT + Blue + X >Key/Key Combinations Function/Special CharactersNUM + ALT + 3 + 9 ‘NUM + ALT + 3 + 4 “
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 535 Key Numeric/Alpha KeyboardBlue Key Functions and Characters Key Combination Function/Special CharacterBlue key + . +Blue key + , -Blue key + F1 ;Blue key + F2 :Blue key + F3 /Blue key + F4 \Blue key + SP +Blue key + DEL -
A - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftKey Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 35-key version of the Dolphin keyboard. Key Combinations Using Alpha + SFT Keys ALT Key Combinations Key/Key Combination Function/Special CharacterALPHA + SFT + 1 !ALPHA + SFT + 2 @ALPHA + SFT + 3 #ALPHA + SFT + 4 $ALPHA + SFT + 5 %ALPHA + SFT + 6 ^ALPHA + SFT + 7 &ALPHA + SFT + 8 *ALPHA + SFT + 9 (ALPHA + SFT + 0 )Key/Key Combinations Function/Special CharactersHold the ALT key down as you type in the numbers.ALT + 3 + 9 ‘ALT + 3 + 4 “
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 756 Key Full Alpha NumericBlue Key Functions and Characters Red Key Functions and Characters Key Combination Function/Special CharacterBlue key + . +Blue key + , -Blue key + A ;Blue key + B @Blue key + E _Blue key + F :Key Combination Function/Special CharacterRed key + ESC Lightens Contrast*Red key + TAB Darkens Contrast*Red key + SFT Toggles on Caps LockRed key + A F1Red key + B F2Red key + C F3Red key + D F4
A - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft* Exit the mouse utility prior to adjusting the contrast.Red key + E F5Red key + F F6Red key + G F7Red key + H F8Red key + I F9Red key + J F10Red key + K F11Red key + L F12Red key + M F13Red key + N F14Red key + O F15Red key + P F16Red key + Q F17Red key + R F18Red key + S F19Red key + T F20Red key + U F21Red key + V F22Red key + W F23Red key + X F24Red key + Y ZKey Combination Function/Special Character
Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft A - 9Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 56-key version of the Dolphin keyboard.SFT Key Combinations ALT Key Combinations Key Combination Function/Special Character SFT + 1 !SFT + 2 @SFT + 3 #SFT + 4 $SFT + 5 %SFT + 6 ^SFT + 7 &SFT + 8 *SFT + 9 (SFT + 0 )SFT + . (period) >SFT + , (comma) <Key Combinations Function/Special CharactersHold the ALT key down as you type in the numbers.ALT + 3 + 9 ‘ALT + 3 + 4 “
A - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM DraftCom Port Assignment Table Com Port AssignmentCom Port 1 Serial port. This is the 17-pin connector on the bottom panel of Dolphin 9500/9550 terminals.Com Port 2 Bluetooth ModuleIf there is no Bluetooth hardware installed on the terminal, this com port is unassigned.Com Port 3 Raw InfraredCom Port 4Com Port 5 USB virtual serial portCom Port 6 IrDA, if IrDA is enabled. If IrDA is disabled, this com port becomes available. See To Disable the IrDA Port on page 5-7.Com Ports 7-9 Unassigned. These are available for selection only when connecting to devices that use virtual com ports, such as Bluetooth.
™ 95/9550/UG Rev (b)

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