Honeywell 99EXBF 99EX mobile computer User Manual 1

Honeywell International Inc 99EX mobile computer 1

User Manual 1

Dolphin™ 99EX/99GX Mobile Computerswith Windows® Embedded Handheld 6.5User’s Guide
DisclaimerHoneywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.Web Address: www.honeywellaidc.comTrademarksDolphin is a trademark or registered trademark of Hand Held Products, Inc. in the United States and/or other countries.Microsoft, Windows, Windows Mobile, Windows Phone, Windows Embedded Handheld, Windows CE, Windows 98 Second Edition, Windows NT, Windows 2000, Windows ME, Windows XP, Windows 7, Windows Vista, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell. TORX is a trademark or registered trademark of Textron Inc.MicroSD and microSDHC are trademarks or registered trademarks of SD-3C, LLC in the United States and/or other countries.Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.PatentsFor patent information, please refer to www.honeywellaidc.com/patents.©2011-2014 Honeywell International Inc. All rights reserved.
 iiiChapter 1 - Dolphin 99EX/99GX Terminal Agency InformationLaser Safety.........................................................................................................................1-1LED Safety...........................................................................................................................1-2UL and C-UL Statement.......................................................................................................1-2Approvals by Country...........................................................................................................1-2R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM............................1-3Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM............................................1-3Canadian Compliance..........................................................................................................1-4RF Exposure Information (SAR) ..........................................................................................1-4Honeywell Scanning & Mobility Product Environmental Information....................................1-5Pacemakers, Hearing Aids and Other Electrically Powered Devices ..................................1-5Hearing Aid Compatibility (HAC)..........................................................................................1-5Informações ANATEL (Modelos: 99EXLG, 99EXLW, 99EXL0 e 99GXL0)..........................1-6China RoHs..........................................................................................................................1-7Chapter 2 - Getting StartedOut of the Box ......................................................................................................................2-1Dolphin 99EX/99GX Terminals ............................................................................................2-1Initial Setup ..........................................................................................................................2-1Before Initial Use............................................................................................................2-2Using the Charging/Communication Cables ..................................................................2-3Replacing the Main Battery Pack.........................................................................................2-4Home Screen .......................................................................................................................2-5Title Bar................................................................................................................................2-5Icons in the Title Bar ............................................................................................................2-5Horizontal Scroll...................................................................................................................2-8Tile Bar.................................................................................................................................2-8Pop-Up Menus .....................................................................................................................2-8Selecting Programs..............................................................................................................2-8File Explorer.........................................................................................................................2-9File Provisioning on the 99EX and 99GX...........................................................................2-10Search................................................................................................................................2-10Resetting the Terminal.......................................................................................................2-11Soft Reset (Warm Boot)...............................................................................................2-11Hard Reset (Cold Boot)................................................................................................2-11Factory Reset...............................................................................................................2-11Suspend Mode...................................................................................................................2-11Chapter 3 - Hardware OverviewStandard Configurations ......................................................................................................3-199EX Models..................................................................................................................3-199GX Models .................................................................................................................3-2Peripherals for the 99EX and 99GX.....................................................................................3-3Accessories for the 99EX and 99GX ...................................................................................3-4Table of Contents
 ivFront Panel: 99EX and 99GX.............................................................................................. 3-5Front Panel Features for the 99EX and 99GX............................................................... 3-6Back Panel: 99EX and 99GX ..............................................................................................3-7Back Panel Features for the 99EX and 99GX ............................................................... 3-8Side Panels: 99EX and 99GX .............................................................................................3-9Left Side ........................................................................................................................3-9Right Side  ...................................................................................................................3-10Bottom Panel: 99EX and 99GX......................................................................................... 3-11I/O Connector ....................................................................................................................3-11Using the Touch Panel ......................................................................................................3-12Installing a Screen Protector........................................................................................3-12Healthcare Housing........................................................................................................... 3-12Batteries ............................................................................................................................3-13Main Battery Pack........................................................................................................ 3-13Internal Backup Battery ............................................................................................... 3-15Managing Battery Power ............................................................................................. 3-15Checking Battery Power .............................................................................................. 3-16Installing a Memory Card................................................................................................... 3-17Installing a SIM Card .........................................................................................................3-17Chapter 4 - Using the Scan Image EngineOverview..............................................................................................................................4-1Laser Safety ........................................................................................................................4-1N5603 Beam Divergence Angle .................................................................................... 4-1LED Safety ..........................................................................................................................4-1Image Engine Specifications ............................................................................................... 4-1Depth of Field ................................................................................................................4-2Supported Bar Code Symbologies  ..................................................................................... 4-3Decoding .............................................................................................................................4-4To Decode a Bar Code.................................................................................................. 4-4Aiming Options .............................................................................................................. 4-5Capturing Images ................................................................................................................4-6Taking an Image............................................................................................................ 4-6Uploading Images..........................................................................................................4-7Chapter 5 - Using the Color CameraOverview..............................................................................................................................5-1Taking a picture using the Camera Demo tool .................................................................... 5-1Taking a picture using the Windows Embedded Handheld 6.5 Camera tool ......................5-2Recording Video..................................................................................................................5-3Chapter 6 - Using the KeyboardsAvailable Keyboards............................................................................................................6-1Keyboard Combinations ................................................................................................ 6-1Common Buttons........................................................................................................... 6-1Using the Function Keys...................................................................................................... 6-2Using the Modifier Keys ......................................................................................................6-3
 vUsing the Navigation Keys .................................................................................................. 6-334-Key Alpha/Numeric Keyboard ........................................................................................ 6-5ALPHA Key....................................................................................................................6-534-Key Alpha/Numeric Keyboard Combinations ........................................................... 6-634-Key Numeric (Calculator) Keyboard...............................................................................6-8ALPHA Key....................................................................................................................6-834-Key Numeric (Calculator) Keyboard Combinations..................................................6-943-Key Alpha/Numeric Keyboard ...................................................................................... 6-11Number Lock (NUM) Key.............................................................................................6-1143-Key Keyboard Combinations.................................................................................. 6-1255-Key Full Alpha/Numeric Keyboard ...............................................................................6-1455-Key Keyboard Combinations.................................................................................. 6-15Chapter 7 - System SettingsOverview..............................................................................................................................7-1Clock & Alarms.................................................................................................................... 7-2Personal Menu ....................................................................................................................7-3Buttons...........................................................................................................................7-3System Menu.......................................................................................................................7-7About .............................................................................................................................7-8Backlight ........................................................................................................................7-9Battery .........................................................................................................................7-10Certificates...................................................................................................................7-10Customer Feedback .................................................................................................... 7-10Encryption....................................................................................................................7-11Error Reporting ............................................................................................................ 7-11External GPS............................................................................................................... 7-11Five Volt Control .......................................................................................................... 7-12Smart Sensor............................................................................................................... 7-12Managed Programs ..................................................................................................... 7-14Memory........................................................................................................................7-15RIL ...............................................................................................................................7-16Power...........................................................................................................................7-16Regional Settings.........................................................................................................7-16Remove Programs.......................................................................................................7-17Screen ...............................................................................................................................7-18Task Manager....................................................................................................................7-19Chapter 8 - CommunicationConnections Menu...............................................................................................................8-1Using the IrDA Port..............................................................................................................8-2IrDA Port Location ......................................................................................................... 8-2Sending Data................................................................................................................. 8-2Receiving Data .............................................................................................................. 8-3Connections Manager .........................................................................................................8-4To Access the Connections Manager............................................................................8-4Tasks .............................................................................................................................8-4Advanced....................................................................................................................... 8-5
 viDolphin Wireless Manager ..................................................................................................8-6Dolphin Wireless Manager Window............................................................................... 8-6Enabling the Radios.......................................................................................................8-6Accessing Radio Configuration Utilities......................................................................... 8-7Network Cards.....................................................................................................................8-8Connecting and Synchronizing the Terminal and Workstation............................................8-8Installing Additional Software ............................................................................................ 8-10Adding Programs Using ActiveSync or Windows Mobile Device Center..................... 8-11Connecting the Terminal to a Wireless Network..........................................................8-12Adding Programs Using the Internet............................................................................8-12Software Upgrades............................................................................................................8-1299EX and 99GX COM Port Assignment Table..................................................................8-13Chapter 9 - Working with Wireless Wide Area Networking (WWAN)Overview..............................................................................................................................9-1Penta Band Antenna......................................................................................................9-1SIM Card Installation ...........................................................................................................9-3Installing a SIM Card ...........................................................................................................9-4Enabling the WWAN Radio .................................................................................................9-5GSM/HSPA+ Global Radio Dolphin Models........................................................................9-5Voice Communication.................................................................................................... 9-5Audio Modes..................................................................................................................9-5Volume Control.............................................................................................................. 9-6Accessing the Dialer Window ........................................................................................ 9-6Dialing............................................................................................................................ 9-6Sending Calls.................................................................................................................9-7Ending Calls................................................................................................................... 9-7Accessing Voice Mail..................................................................................................... 9-7View Options..................................................................................................................9-7Setup Options......................................................................................................................9-7Data Communication (GSM/HSPA+ Global Radio Dolphin Models)................................... 9-9System Requirements ................................................................................................... 9-9Information Requirements ............................................................................................. 9-9Establishing Data Communication.................................................................................9-9Manual Network Selection........................................................................................... 9-11Data Communication GSM/CDMA Dolphin Models ..........................................................9-13Gobi Manager.............................................................................................................. 9-13Establishing Data Communication...............................................................................9-14Chapter 10 - Working with the Bluetooth RadioEnabling the Bluetooth Radio............................................................................................ 10-1Pairing and Trusted Devices .............................................................................................10-2Connecting to Other Bluetooth Devices ............................................................................10-2Transferring Files...............................................................................................................10-5Making the Terminal Discoverable .................................................................................... 10-6Selecting COM Ports.........................................................................................................10-6
 viiChapter 11 - Working with GPSOverview............................................................................................................................11-1Assisted GPS Support.......................................................................................................11-1Powering the GPS Module ................................................................................................ 11-1Communication Ports ........................................................................................................11-1Selecting the Port ........................................................................................................11-1COM7 ..........................................................................................................................11-1GPS Intermediate Driver.............................................................................................. 11-2GPS Demo ........................................................................................................................11-2Chapter 12 - Dolphin 99EX HomeBase Device (Model 99EX-HB)Overview............................................................................................................................12-1Unpacking the HomeBase...........................................................................................12-1Parts and Functions...........................................................................................................12-2Bottom Panel ............................................................................................................... 12-5Power ................................................................................................................................12-5Connecting Power to the HomeBase...........................................................................12-5Charging the Main Battery.................................................................................................12-6To Power a Terminal and Charge its Main Battery...................................................... 12-6Charging a Spare Battery in the Auxiliary Battery Well ............................................... 12-6Communication..................................................................................................................12-7Connecting the Communication Cables ...................................................................... 12-7Establishing Communication .......................................................................................12-7Communicating with the Dolphin Terminal .................................................................. 12-7Verifying Data Transfer................................................................................................ 12-8RS232 Communications Cables........................................................................................12-8RS232 Pin Configuration ............................................................................................. 12-8Serial Connector................................................................................................................12-9Mounting the HomeBase................................................................................................... 12-9Desk Mounting.............................................................................................................12-9Chapter 13 - Dolphin 99EX eBase Device (Model 99EX-EHB)Overview............................................................................................................................13-1Unpacking the eBase................................................................................................... 13-1Parts and Functions...........................................................................................................13-2Front Panel .................................................................................................................. 13-2Back Panel ..................................................................................................................13-4Bottom Panel ............................................................................................................... 13-5Power ................................................................................................................................13-5Connecting Power to the eBase .................................................................................. 13-5Charging the Main Battery.................................................................................................13-6To Power a Terminal and Charge its Main Battery...................................................... 13-6Charging a Spare Battery in the Auxiliary Battery Well ............................................... 13-6Communication..................................................................................................................13-6Software Requirements ............................................................................................... 13-6Establishing Ethernet Communication.........................................................................13-7Establishing USB Communication............................................................................... 13-7
 viiiMounting the eBase...........................................................................................................13-8Desk Mounting.............................................................................................................13-8Chapter 14 - Dolphin 99EX Mobile Base Device (Model 99EX-MB)Overview............................................................................................................................14-1Front Panel........................................................................................................................ 14-2Bottom Panel..................................................................................................................... 14-3Back Panel and Mounting Brackets...................................................................................14-4Mounting............................................................................................................................14-5Safety Precautions.......................................................................................................14-5Installation....................................................................................................................14-5Powering the Dolphin Terminal .........................................................................................14-6Charging the Dolphin Terminal..........................................................................................14-6Establishing Communication ............................................................................................. 14-6Connecting the Communication Cables ...................................................................... 14-6Establishing ActiveSync or Windows Mobile Device Center Communication .............14-7RS232 Communication Cables .........................................................................................14-7Serial Connector..........................................................................................................14-8Chapter 15 - Dolphin 99EX ChargeBase Device (Model 99EX-CB)Overview............................................................................................................................15-1Unpacking the ChargeBase.........................................................................................15-1Parts and Functions...........................................................................................................15-2Front Panel .................................................................................................................. 15-2Back Panel...................................................................................................................15-3Power ................................................................................................................................15-3Connecting Power to the ChargeBase  ............................................................................. 15-3Charging the Main Battery.................................................................................................15-4To Power a Terminal and Charge its Main Battery...................................................... 15-4Mounting the ChargeBase.................................................................................................15-4Channel Bracket Installation (Pre-existing Hardware Installations)...................................15-8Removing Power to the ChargeBase .............................................................................. 15-10Chapter 16 - Dolphin 99EX Net Base Device (Model 99EX-NB)Overview............................................................................................................................16-1Parts and Functions...........................................................................................................16-2Front Panel .................................................................................................................. 16-2Back Panel ..................................................................................................................16-3Bottom Panel ............................................................................................................... 16-4Power ................................................................................................................................16-4Connecting Power to the Net Base..............................................................................16-4Charging the Main Battery.................................................................................................16-5To Power a Terminal and Charge its Main Battery...................................................... 16-5Communication..................................................................................................................16-5Software Requirements ............................................................................................... 16-5Connecting the Dolphin Terminal to the Net Base ............................................................16-5Mounting the Net Base...................................................................................................... 16-6
 ixChannel Bracket Installation (Pre-existing Hardware Installations).................................16-10Removing Power to the Net Base ...................................................................................16-12Chapter 17 - Dolphin 99EX QuadCharger Device (Model 99EX-QC)Overview............................................................................................................................17-1Parts and Functions...........................................................................................................17-2Supplying Power................................................................................................................17-3Inserting and Charging Batteries....................................................................................... 17-3Mounting the QuadCharger............................................................................................... 17-4Troubleshooting.................................................................................................................17-5Chapter 18 - Customer SupportProduct Service and Repair...............................................................................................18-1Technical Assistance.........................................................................................................18-1Limited Warranty ...............................................................................................................18-1How to Extend Your Warranty ..................................................................................... 18-2
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1 - 11Dolphin 99EX/99GX Terminal Agency InformationDolphin 99EX and 99GX mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Read these guidelines carefully before using your Dolphin terminal.This documentation is relevant for the following Dolphin models: 99EXL0, 99EXLW, 99EXLG, 99GXL0, 99GXLG.CAUTION - Read the Guidelines for Battery Pack Use and Disposal on page 3-14 and all cautionary markings on the battery, charging peripheral, or device using the battery before attempting to install, use, or charge the battery. Risk of fire and burns if improperly handled. Do not open, crush, heat above 60°C (140°F), or incinerate.Laser SafetyLabel LocationsModel Number, Serial Number and IMEI LabelsThe model (item) number, serial number, and international mobile equipment identity (IMEI) number for the terminal are located on labels affixed to the bottom of the battery well.Laser Safety LabelIf the following label is attached to your product, it indicates the product contains an engine with a laser aimer: !                 Compliance Label Dolphin 99EX with WWANCompliance Label Dolphin 99EX with WLANCompliance Label, OptionalCompliance Label, OptionalDolphin 99GXCompliance Label Image Engines with Integrated Laser Aimers
1 - 2Laser Safety StatementThis device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN60825-1:2007. Complies with 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nm, pulse duration of 15.5msec.WARNING - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.LED SafetyLED Safety StatementLEDs have been tested and classified as “EXEMPT RISK GROUP” to the Standard: IEC 62471:2006.Infrared LED Safety StatementCaution!  Do not view directly with optical instruments. UL and C-UL StatementUL and C-UL listed: UL60950-1 2nd Edition, and CSA C22.2 No. 60950-1-07 2nd Edition.Underwriters Laboratories Inc. (UL) has not tested the performance or reliability of the global positioning system (GPS) hardware, GPS operating software or other GPS-related aspects of this product. UL has only tested for the explosion, fire, shock, and casualty hazards required by the applicable hazardous locations standards. UL certification does not cover the performance or reliability of the GPS hardware, GPS operating software, or other GPS-related aspects of this product. UL makes no representations, warranties, or certifications whatsoever regarding the performance or reliability of any GPS-related functions of this product.Approvals by Country Country EMC, Radio, & SAR SafetyU.S.A. FCC Part 15, Subpart BFCC Part 15, Subpart C, 15.247FCC Part 15, Subpart EFCC Part 22HFCC Part 24EFCC SAR OET 65 Supplement CUL60950-1 2nd EditionCanada ICES-003 (Class B)RSS 132RSS 133RSS 210CSA C22.2 No. 60950-1-07,2nd Edition!
1 - 3R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSMDolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This product is marked with   according to article 12 of the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when supplied with the recommended power supply. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.The equipment is intended for use throughout the European Community; PAN European Frequency Range: 2.402–2.480 GHz. Restrictions for use in France are as follows: • Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz • Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power (EIRP*) of 10 mW for the 2.454–2.483 MGHz band.• 5Ghz band: UNII (Unlicensed National Information Infrastructure) or band1 (5.150 to 5.250 GHz) is restricted to indoor use only. Any other use will make the operation of the device illegal.European Contact:Hand Held Products Europe B.V.Nijverheidsweg 9-135627 BT EindhovenThe NetherlandsFCC RequirementsDolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSMThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:European Community/CE EN300328, EN301893, EN55022, EN55024, EN301489-1, EN301489-7/24, EN301489-17, 3GPPTS 51.010-1, EN301511, EN301908, EN50360, EN62479, IEC6220-1, IEC6220-2, EN300440, 301 389-25 (CDMA 2000)EN60950-1 2nd EditionEN60825-1 2nd Edition2006/95/EC - Low Voltage Directive 2011/65/EU- RoHS (recast) Country EMC, Radio, & SAR Safety
1 - 4• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.Canadian ComplianceThis Class B digital apparatus complies with Canadian ICES-003 and RSS210. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation. Conformité à la règlementation canadienneCet appareil numérique de la Classe B est conforme à la norme NMB-003 et RSS210 du Canada. Son fonctionnement est assujetti aux conditions suivantes: 1. Cet appareil ne doit pas causer de brouillage préjudiciable. 2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le brouillage pouvant causer un fonctionnement indésirable.RF Exposure Information (SAR)This mobile phone meets the government's requirements for exposure to radio waves. This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
1 - 5The highest SAR value for the model phone as reported to the FCC when tested for use at the ear is 0.919 W/kg Max. and when worn on the body, as described in this user guide, is 1.34 W/kg Max. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.)While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: HD599EXLG and HD599EXLW.For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do no t use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 1.5 cm from your body when the phone is switched on.Honeywell Scanning & Mobility Product Environmental InformationRefer to www.honeywellaidc.com/environmental for the RoHS / REACH / WEEE information.Pacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on medical devices that meet the IEC specification.Hearing Aid Compatibility (HAC)The Dolphin 99EX has been tested for hearing aid compatibility. This device has an M3 and T3 rating. For additional HAC information, including the HAC rating for this product, please refer to www.honeywellaidc.com.When some wireless devices are used near some hearing devices such as hearing aids and implants, users may detect a buzzing or humming noise. Some hearing devices are more immune than others to this interference noise. Wireless devices may also vary in the amount of interference they generate. The ratings for compatibility of digital wireless devices with hearing aids are described in the American National Standards Institute (ANSI) C63.19 standard:M-Rating: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labeled. M4 is the superior/higher of the two ratings.T-Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with hearing devices' telecoil than unrated phones. T4 is the superior/higher of the two ratings.The more immune the hearing aid device is, the less likely one is to experience interference noise from the wireless phone. Hearing aid devices may also be rated. Adding the ratings of the hearing aid and the phone would determine probable usability:
1 - 6• Any combined rating equal to or greater than six offers the best use.• Any combined rating equal to five is considered normal use.The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use this device successfully. Trying out this device with your hearing device is the best way to evaluate it for your personal needs.This device has been tested and rated for use with hearing aids for some of the wireless technologies that it utilizes. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility.MicrowavesThe radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function. Informações ANATEL (Modelos: 99EXLG, 99EXLW, 99EXL0 e 99GXL0)Este produto está homologado pela Anatel, de acordo com os procedimentos regulamentados pela Resolução No. 242/2000 e atende aos requisitos  técnicos aplicados incluindo os limites de exposição da Taxa de Absorção Específica referente a campos elétricos, magnéticos  e eletromagnéticos de radiofreqüência, de acordo com a Resolução No. 303/2002 e nº 533/2009." Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário."Para maiores informações, consulte o site da ANATEL - www.anatel.gov.br.Medida de SAR (distância mínima com relação ao corpo do usuário): quando com os acessórios: 0 cm, quando sem os acessórios: 1,5 cm. 1136-11-6583Modelo: Dolphin 99EXLG(01)07898927490201 2421-12-6583Modelo: Dolphin 99EXLW(01)07898927490249 2946-12-6583Modelos: Dolphin 99EXL0 e 99GXL0(01)07898927490256
1 - 7China RoHsCompatibilidade entre carregadores, baterias e acessórios:Os modelos 99EXLG, 99EXLW e 99EXL0 (Dolphin 99EX) serão fornecidos com baterias modelo 99EX-BTEC, n° de homologação 1905-12-8091. O modelo 99GXL0 poderá ser fornecido com as baterias 99EX-BTEC e 99EX-BTSC.Os modelos 99EXLW e 99EXL0 serão fornecidos com os seguintes carregadores / fontes de alimentação:1. Carregador modelo GS120A12: número de homologação ANATEL 1627-12-8023. Este carregador será comercializado com as seguintes bases/docas/periféricos: 99EX-NB.2. Carregador modelo FRA036-S12-4: número de homologação ANATEL 1615-12-8020. Este carregador será comercializado com as seguintes bases/docas/periféricos: 99EX-HB e 99EX-EHB.3. Carregador modelo DSA-24CA-05: número de homologação ANATEL 1625-12-8022. Este carregador será comercializado com as seguintes bases/docas/periféricos: 99EX-USBH, 99EX-USB e 99EX- RS232.O modelo 99EXLG será fornecido somente com a fonte 2 mencionada acima.O modelo 99GXL0 será fornecido somente com as fontes 1 e 3 mencionadas acima. A fonte 2 não será disponibilizada para estas versão.Os modelos 99EXLW e 99EXL0 (Dolphin 99EX) serão comercializados com os seguintes modelos de acessório: 99EX-HOLSTER, 99EX-BOOT e 99EX-COVER.  有毒害物质或元素的名称及含量  (Names and Content of Hazardous Substances or Elements)部件名称 (Parts Name) 有毒有害物质或元素  (Toxic and Hazardous Substances or Elements)铅(Pb) 汞(Hg) 镉(Cd) 六价铬 (Cr6+)多溴联苯 (PBB) 多溴二苯醚 (PBDE)成像式条码阅读器 (Imager) xooooo印刷电路板 (PCB) xooooo外壳 (Housing) oooooo连线 (Cables) xooooo液晶显示器  (LCD) xooooo电池 (Battery) oooooo机座 (Mainframe) oooooo键盘 (Keypad) ooooooo: 表示该有毒有害物质在该部件所有均质材料中的含量均在SJ/T11363-2006标准规定的限量要求以下 (Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in China’s SJ/T11363-2006.)x:  表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求 (Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part is above the limit requirement in China’s SJ/T11363-2006. )
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2 - 12Getting StartedOut of the BoxVerify that the carton contains the following items: • Dolphin mobile computer (the terminal)• Main battery pack• Quick Start GuideIf you ordered accessories for your terminals, verify that they are also included with the order. Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details, see Product Service and Repair on page 18-1. Dolphin 99EX/99GX TerminalsDolphin 99EX and 99GX model terminals are designed for use with standard battery pack model 99EX-BTSC (Li-poly 3.7V, 11.3 watt hour) and extended battery pack model 99EX-BTEC (Li-ion 3.7V, 18.5 watt hour) manufactured for Honeywell International Inc. Dolphin 99EX and 99GX model terminals are not designed for use in hazardous locations.Note: Before installing the main battery pack, read the Guidelines for Battery Pack Use and Disposal on page 3-14.Initial SetupStep 1. Install the Main Battery PackThe terminal is shipped with the battery packaged separate from the unit. Follow the steps below to install the main battery. For information on how to remove the battery, see Replacing the Main Battery Pack on page 2-4.Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause damage not covered by the warranty.1. Release the hook securing the hand strap to the back panel of the terminal near the speaker (99EX models only).2. Remove the battery door by lifting up the latches near the base of the battery door. Note:  The battery door is loosely secured to the hand strap on 99EX models or a short unit tether on 99GX models to prevent battery accidental door loss.3. Insert the battery into the battery well.!!23
2 - 24. Replace the battery door. Apply pressure to engage the door latch. Note: The battery door must be installed prior to powering the unit.5. Reattach the hand strap (99EX models only).Battery Error NotificationIf your terminal displays the following indicators, replace the main battery pack with a Honeywell new Honeywell battery pack. For information on how to remove the main battery pack from the terminal, see Replacing the Main Battery Pack on page 2-4.•  appears in the Title bar at the top of the touch screen• The General Notification LED flashes red• A Notification appears on the Tile bar at the bottom of the touch screenStep 2. Charge the Main and Backup BatteriesThe power supply for Dolphin terminals consists of two types of battery power: the main battery pack that is accessible from the back panel, and the backup battery that resides inside the terminal. The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main bat-tery pack is completely discharged or removed. Before Initial UseTerminals are shipped with both batteries discharged of all power. The initial charging time for the main battery pack is 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. Connect the terminal to one of the 99EX series charging peripherals to charge; see Peripherals for the 99EX and 99GX on page 3-3. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged. Dolphin 99EX and 99GX terminals are designed for use with the following 99EX charging devices and cables: 99EX-HB, 99EX-EHB, 99EX-NB, 99EX-MB, 99EX-CB, 99EX-DEX, 99EX-RS232, 99EX-MC, 99EX-USB, and 99EXUSBH. See Chapters 12-17 for additional information on the individual device requirements.Dolphin 99EX charging peripherals are not designed for use in hazardous locations.We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.!!
2 - 3Using the Charging/Communication CablesUse only UL Listed power supply, which has been qualified by Honeywell with output rated at 5VDC and 3 amps with the device.Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty.Step 3. Boot the TerminalThe terminal begins booting as soon as power is applied. Do NOT press any keys or interrupt the boot process. When the boot process is complete, the Home screen appears, and the terminal is ready for use.Step 4. Set the Time Zone, Time, and DateOn the Home screen, tap the line that displays the time and date. When the Clock & Alarms screen appears, tap the arrow to the right of the time zone to open the drop down menu. Select the appropriate time zone from the menu. Set the correct time and date in the remaining fields and tap OK to save.!RS232 ConnectorHost DevicePower CableOrUSB ConnectorCOMM CablePlugAdapterCable CupOrRS232, DEX A/V ConnectorDolphin 99EX (shown) or 99GXPlugAdapterPower  CableClient DeviceCharging CupDolphin 99EX (shown) or 99GX
2 - 4Replacing the Main Battery PackNote: Before replacing the main battery pack, read the Guidelines for Battery Pack Use and Disposal on page 3-14.Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause damage not covered by the warranty.1. Press the Power key   to put the terminal in Suspend Mode (see page 2-11).2. Release the hook securing the hand strap to the back panel of the terminal near the speaker (99EX models only).3. Remove the battery door by lifting up the latches near the base of the battery door. 4. Wait at least 3 seconds, and then remove the battery. This process allows the device to shut down properly and maintains memory during the battery swap.5. Insert the new battery into the battery well.6. Replace the battery door. Apply pressure to engage the door latch. The battery door must be installed prior to powering the unit.7. Reattach the hand strap.We recommend use of Honeywell Li-poly or Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.!!
2 - 5Home ScreenAfter the Dolphin terminal initializes the first time, you see the Home screen. Tap   to reach the Start screen from the home screen. Tap   to access the Dolphin Wireless Manager (see page 8-6) from the home screen.Title Bar The Title bar, located at the top of the screen, displays the active program, the status of various system functions, and the current time. Tapping on the title bar provides access to the Horizontal Scroll. The scroll provides access to additional programs and application screens. For additional information, see Horizontal Scroll on page 2-8. Icons in the Title BarIndicator MeaningSynchronizing dataThe terminal could not synchronize data with the workstation via ActiveSync.New e-mail Text here indicates the active program. Icons here indicate the status of various system functions.
2 - 6New text messageNew voicemailNew instant messageVibrate onRinger offSpeakerphone onVoice call in progressCalls are forwardedCall on holdMissed callData call in progressA battery error has occurred. Replace the main battery pack with a Honeywell Li-poly or Li-ion battery pack.Battery is has a full chargeBattery has a high chargeBattery has a medium chargeBattery has a low chargeBattery has a very low charge and requires chargingTerminal is running on external power. If a battery pack is installed, the battery is charging in the background.The terminal is not connected to external power. A battery is installed, but is defective; specifically, its charge level cannot be measured.No SIM card is installed Active network connectionIcons in the Title BarIndicator Meaning
2 - 7No active network connectionGPRS availableGPRS connectingGPRS in use HSDPA availableHSDPA connectingHSDPA in useEDGE availableEDGE connectingEDGE in useUMTS availableUMTS connectingUMTS in useRadio is offThe radio is not connected to a network.The radio is connected. The bars indicate the signal strength.No radio signalThe terminal is searching for a signal.Wi-Fi is on, but device is not connectedWi-Fi data callPending alarmBluetoothIcons in the Title BarIndicator Meaning
2 - 8Horizontal ScrollThe Horizontal Scroll, located at the top of most application windows, provides access to additional application screens. You can flick left or right on the scroll or tap each label on the scroll, until you get to the desired screen. Tapping a label to the left or right of the center item brings new labels into view.Note:  Tap the Title bar to access the horizontal scroll if it is not visible on the screen.Tile BarThe Tile bar is located at the bottom of application windows.   Pop-Up MenusWith pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the stylus, and tap the action you want to perform. Tap anywhere outside the menu to close the menu without performing an action.Selecting ProgramsTo see the programs loaded on your terminal, tap   to access the Start Menu. To open a program, tap once on the program icon. To reposition an icon on the Start Menu, tap and hold the stylus on the icon, then drag the icon to the desired position. The content of the Horizontal scroll changes according to the open application.The icons change according to the open application.The Task tray displays icons for programs running in the background.The Tile bar displays icons you use to open and close screens, menus, and features.
2 - 9File ExplorerYou can also use the File Explorer to find files and organize these files into folders.1. Tap   > File Explorer  .2. Tap the Up button at the bottom of the screen to move up one level in the directory. 3. You can move files in File Explorer by tapping and holding on the item you want to move, then tapping Cut or Copy on popup menu. 4. Navigate to the folder you want to move the file to, then tap and hold a blank area of the window. 5. Tap Paste on the pop-up menu. Note: If there is no blank space available in the window, tap Menu on the command bar, navigate to the end of the menu using the down arrow, then tap Edit > Paste.
2 - 10File Provisioning on the 99EX and 99GX\IPSM\HoneywellThe IPSM folder is the only partition on the 99EX that persists across a kernel upgrade (*.UPG file exten-sion). During a kernel upgrade, files are automatically copied from the \IPSM\Honeywell\Autoin-stall folder and then installed in the \Honeywell (root file system) folder as part of the upgrade process. \IPSM\Honeywell\AutoInstallThe files in the IPSM\Honeywell\AutoInstall folder are only installed when a factory reset or ker-nel upgrade occurs. Once the files are installed, they persist through hard and soft resets. If a file is added to the folder and a hard or soft reset is performed, it will have no effect. If a program is manually removed using the Remove Programs application (see page 7-17), then the program is not automatically re-installed on a hard or soft reset. \HoneywellThe Honeywell partition or root file system partition is persistent over a Hard Reset, Soft Reset, and the removal of the battery pack or the removal of AC power. However, during a kernel upgrade the root file system is reformatted so all data in the folder is deleted and replaced by any files in the \IPSM\Honey-well\AutoInstall folder as part of the upgrade process.To prevent data loss, back up all user data to an SD card or external memory device before perform-ing an upgrade. \Honeywell\AutoInstallIf you run a CAB file from within the \Honeywell\AutoInstall (user store) folder, after the program has been installed, the CAB file will be deleted from the User Store. The program remains installed through all successive Hard and Soft resets. If you want the program to be part of the Autoinstall that occurs after a factory reset or software upgrade, paste the program file(s) in both the \IPSM\Honeywell\Autoinstall folder and the \Honeywell\Autoinstall. Contact a Honeywell technical support representative for information on how to perform a factory reset. For contact information, see Customer Support on page 18-1. or go to www.honeywellaidc.com. To prevent data loss, back up all user data to an SD card or external memory device before perform-ing an upgrade. Contact a Honeywell technical support representative for information on available software upgrades for your Dolphin terminal, see Customer Support on page 18-1. or go to www.honeywellaidc.com. SearchThe Search feature helps you quickly locate information. Tap   > Search Phone . Enter the text you want to find, select a data type, and then tap Go to start the search. Select Larger than 64 KB in the Type drop-down field to quickly find information that is taking up storage space.!!
2 - 11Resetting the TerminalThere are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard resets preserve all data stored in the file system. Contact a Honeywell technical support representative for more information on how to perform a factory reset.Soft Reset (Warm Boot)A soft reset re-boots the device and preserves any objects created in RAM. You would perform a soft reset when:• the terminal fails to respond. • after installing some software applications.• after making changes to certain system settings, such as network cards.1. Press and hold the CTRL   + ENTER   keys for approximately 5 seconds. 2. The decode and scan LEDs flash for approximately three seconds as the terminal resets. 3. When the reset is complete, the Home screen displays.Hard Reset (Cold Boot)A hard reset re-boots the device and closes any open applications running in RAM at the time of the reset.1. Press and hold the CTRL   + ESC   keys for approximately 5 seconds.2. The decode and scan LEDs light for approximately 3 seconds. 3. The terminal re-initializes.Factory ResetContact a Honeywell technical support representative for information on how to perform a factory reset. For contact information, see Technical Assistance on page 18-1.Suspend Mode The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed period of time. You can program this time on the Advance tab of the Power System Setting; see Power on page 7-16.To put the terminal into Suspend Mode manually, press the Power key   and the screen turns off.To wake the terminal from Suspend Mode, press the Power key   or SCAN key  .Note: You should always put the terminal in suspend mode before removing the battery door. For information on removing the battery, see Replacing the Main Battery Pack on page 2-4.ALTCTRLENTALTCTRLESCSCAN
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3 - 13Hardware OverviewStandard Configurations99EX ModelsWLAN & WPAN • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• 3.7V Li-poly standard battery pack or optional extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n and BluetoothWLAN, WPAN & Camera • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• 3.7V Li-poly standard battery pack or extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n and Bluetooth• 3.1 megapixel auto control color camera•WLAN, WPAN, with GPS • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• 3.7V Li-poly standard battery pack or extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n and Bluetooth•GPSWLAN, WPAN, with GPS & Camera • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• 3.7V Li-poly standard battery pack or extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n and Bluetooth•GPS• 3.1 megapixel auto control color camera•WLAN, WPAN, & WWAN• Microsoft Windows Embedded Handheld 6.5 Professional • OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/HSPA+WLAN, WPAN, & WWAN with GPS • Microsoft Windows Embedded Handheld 6.5 Professional• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack• Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/HSPA+•GPS
3 - 2Some configurations of the 99EX are available with an external housing made of plastic that is specifi-cally designed for the healthcare industry. For more information, see Healthcare Housing on page 3-12. WLAN, WPAN, WWAN with GPS & Camera• Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack  • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/HSPA+•GPS• 3.1 megapixel auto control color camera•WLAN, WPAN, & WWAN• Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/CDMAWLAN, WPAN, & WWAN with GPS • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack  • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/CDMA •GPSWLAN, WPAN, WWAN with GPS & Camera  • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 512MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack  • Adaptus Imaging Technology:  N5603ER/SR/HD or N5600ER/SR/HD image engines• 802.11a/b/g/n, Bluetooth, and GSM/HSPA+ or GSM/CDMA •GPS• 3.1 megapixel auto control color camera99GX ModelsWLAN & WPAN • Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 256MB RAM X 1GB Flash• Four keyboard options• 3.7V Li-poly standard or extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ERor N5603SR image engine• 802.11a/b/g/n and BluetoothWLAN, WPAN & WWAN• Microsoft Windows Embedded Handheld 6.5 Classic• OMAP3715 (1Ghz)• 256MB RAM X 1GB Flash• Four keyboard options• Extended 3.7V Li-ion rechargeable battery pack • Adaptus Imaging Technology:  N5603ER or N5603SR image engine• 802.11a/b/g/n and Bluetooth and GSM/CDMA•
3 - 3Peripherals for the 99EX and 99GXEach of the following items is sold separately to enhance the capabilities of your Dolphin terminal. Dolphin 99GX terminals are compatible with 99EX peripherals.Dolphin HomeBase DeviceThe Dolphin HomeBase device is a charging and communication cradle supporting both RS232 and USB communications, which enables the terminal to interface with the majority of PC-based enterprise systems. The USB host port is Hi-Speed 2.0v compliant. This device also contains an auxiliary battery well that charges a spare Honeywell Li-poly or extended Li-ion battery. For more information, see Dolphin 99EX HomeBase Device (Model 99EX-HB) on page 12-1.Dolphin Mobile Base DeviceThe Dolphin Mobile Base device is a charging and communication cradle designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket and a cigarette lighter adapter to adapt it to your environment. The serial connector supports RS232 communication and power out to peripheral devices, such as handheld scanners. The USB port is client Hi-Speed 2.0v compliant. You can connect the base to a peripheral device, such as a memory stick or to a printer using a standard USB cable.For more information, see Dolphin 99EX Mobile Base Device (Model 99EX-MB) on page 14-1.Dolphin eBase DeviceThe Dolphin Ethernet (eBase) device enables a single 99EX mobile computer to communicate with a host device over an Ethernet network. In addition, the ebase is equipped with a USB host port that is Hi-Speed 2.0v compliant, which enables the terminal to interface with the majority of PC-based enterprise systems. This device also contains an auxiliary battery well that charges a spare Honeywell Li-poly or extended Li-ion battery. For more information, see Dolphin 99EX eBase Device (Model 99EX-EHB) on page 13-1.Dolphin Net Base DeviceThe Dolphin Net Base device enables up to four 99EX mobile computers to communicate with a host device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for connection to an additional device such as a printer, workstation, eBase, or another Net Base.For more information, see Dolphin 99EX Net Base Device (Model 99EX-NB) on page 16-1.Dolphin ChargeBaseThe Dolphin ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.For more information, see Dolphin 99EX ChargeBase Device (Model 99EX-CB) on page 15-1.
3 - 4Dolphin QuadCharger DeviceThe Dolphin QuadCharger device is a 4-slot charging station for 99EX standard Li-poly or extended Li-ion battery packs. For more information, see Dolphin 99EX QuadCharger Device (Model 99EX-QC) on page 17-1. Accessories for the 99EX and 99GXEach of the following items is sold separately to enhance the capabilities of your Dolphin terminal. Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away from the body.Dolphin Mobile Charger The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent bat-tery technology on-board the terminal ensures proper charging. The Dolphin 99EX Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.Communication/Charging CablesDolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable kit powers the terminal, charges its main battery, and communicates with host or peripheral devices with-out the need for a cradle. Cable kits can support RS232, USB client, and USB host communications. U.K. or European power cords are available.Storage HolsterHolsters provide convenient storage for terminals in mobile environments. The holsters feature a front pocket that holds an extra battery, a side loop to hold an extra stylus, and a belt loop to secure the holster to a belt. The standard holster includes two additional stylus loops on the front of the holster.Protective EnclosureProtective enclosures help seal and protect terminals from damage while providing full access to all ter-minal parts and features. These enclosures feature a swivel clip on the back that enables you to secure the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.Stylus KitsEach Dolphin is shipped with a stylus and a stylus tether used to secure the stylus to the terminal to pre-vent loss. Kits containing three styli and three tethers are available for purchase. When ordering specify your Dolphin model number to ensure the correct stylus selection. Stylus for Dolphin 99EX with WWAN and 99GX ModelsStylus for Dolphin 99EX with WLAN
3 - 5Battery Pack The rechargeable battery pack provides the main power for the terminal. For more information, see Batteries on page 3-13.Front Panel: 99EX and 99GXNote: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.Note: The illustration above shows the 55-Key Full Alpha/Numeric Keyboard option. For a complete overview of the optional keyboards available for the 99EX/99GX, see Using the Keyboards on page 6-1. For a description of each callout, see Front Panel Features for the 99EX and 99GX (see page 3-6).Power KeyTouch Panel DisplayNavigation KeysSCAN KeyRecessed KeyboardFront SpeakerI/O Connector General Notification LEDRed Modifier KeyBlue Modifier KeyMicrophoneCharge Indicator LED
3 - 6Front Panel Features for the 99EX and 99GXBlue Modifier KeySee Using the Modifier Keys on page 6-3.Front SpeakerThe front speaker is the receiver for handset voice calls. See GSM/HSPA+ Global Radio Dolphin Models on page 9-5.General Notification LEDThe light emitting diode (LED) located above the top right corner of the LCD display flashes and illuminates during resets, scanning/imaging, and taking a picture. This LED can be programmed by various software applications.Charge Indicator LEDThe light emitting diode (LED) located above the top left corner of the LCD display illuminates when the Power Tools BattMon application is enabled and the device is on AC charge. For more information, consult the Dolphin Power Tools User’s Guide for Windows Embedded Handheld 6.5.MicrophoneThe integrated microphone that provides audio input for handset and speaker phone voice calls. See Voice Communication on page 9-5.Navigation KeysThe centrally located navigation keys enable you to move and position the cursor through software programs. The up and down arrows are programmed to perform specific functions when pressed in combination with the Blue and Red modifier keys. For more details, see Using the Navigation Keys on page 6-3.Power KeyThe power key   located at the lower left corner of the keypad puts the terminal in Suspend Mode or wakes the terminal from Suspend Mode. See Suspend Mode on page 2-11.Recessed KeyboardThere are three keyboard options: a 34-key alpha/numeric keyboard, a 43-key alpha/numeric keyboard or a 55-key full alpha/numeric keyboard. For a complete overview of each keyboard, see Using the Keyboards on page 6-1Red Modifier KeySee Using the Modifier Keys on page 6-3.SCAN KeyThe SCAN key is centrally located for easy access with the right or left hand. When pressed, the SCAN key activates the scanner/imager. The SCAN key also functions as a system wake-up control for the terminal.
3 - 7Touch Panel DisplayThe color 3.7 inch liquid crystal display (LCD) touch panel is covered with an industrial, protective lens for greater durability. The video graphic array (VGA) display resolution is480 X 640. The color LCD (16 bit RGB) uses thin film transistor (TFT) technology. The touch panel backlight illuminates when the screen is touched, but not when the Backlight key is pressed. For more information, see Backlight on page 7-9.The touch panel can be activated by the stylus (included with the terminal) or a finger. For more information, see Using the Touch Panel on page 3-12.Back Panel: 99EX and 99GXNote: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.For a description of each callout, see Back Panel Features for the 99EX and 99GX below.Image/Scan Engine Window Rear SpeakerBattery DoorFastener for the Stylus TetherFlashlight/Camera Flash (99EX Only)Color Camera (99EX Only)Hand Strap (99EX Only)Stylus SlotBattery Door ReleaseHand Strap Hook(99EX Only) Image/Scan Engine Window Rear SpeakerBattery DoorFastener for the Stylus TetherBattery Door ReleaseScan Trigger (99GX Only)Handle (99GX Only)
3 - 8Back Panel Features for the 99EX and 99GXBattery DoorThe battery door secures the Li-ion or Li-poly battery pack in the terminal’s battery well. For information on how to remove the battery, see Replacing the Main Battery Pack on page 2-4.Color Camera (99EX Only)The 3.1-Megapixels Resolution color camera provides easy picture capture with Automated Camera Control (ACC). Additional features include automated picture profiles and an Application Programming Interface (API).Fastener for the Stylus Tether The Stylus Tether helps prevent accidental loss when the stylus is not stored in the stylus slot. A stylus tether is a coiled, elastic cord that tethers the stylus to the terminal. Secure one end of the cord to the back panel of the terminal and the other end to the stylus. Flashlight/Camera Flash (99EX Only)The flashlight/camera flash is located on the back panel of the terminal. When used as a Flashlight, press the Blue key +   key to turn the flashlight on or off. When used as a Camera Flash with the terminal’s color camera, the flash is controlled by the camera application.Hand Strap (99EX Only)The 99EX comes with a removable, elastic hand strap. Image/Scan Engine WindowThe available image engines read and decode linear, stacked linear (e.g., PDF417), and 2D matrix bar code symbologies. The available image engines contain a laser aimer for greater accuracy. The laser apertures for the imaging engines’ laser aimers are contained behind this window. For more details, see Using the Scan Image Engine on page 4-1.Memory Card Socket and SIM Card SocketThe memory card socket provides the user with the option to expand the terminal’s memory capacity using microSD™ or microSDHC™ memory interfaces. The expansion socket is located under the main battery in the battery well.Note: Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with Dolphin terminals for maximum performance and durability. Contact a Honeywell sales representative for additional information on qualified memory card options.The card socket for the Subscriber Identity Module (SIM) is also located under the main battery in the battery well. See SIM Card Installation and SIM Card Requirements, on page 9-3 for additional information.When the protective SIM/memory card door, battery pack, and the battery door are properly installed, the memory card is sealed against moisture and particle intrusion, read/write data is stored securely, and the terminal’s environmental rating is preserved; see Installing a Memory Card on page 3-17.
3 - 9Rear SpeakerThe integrated rear speaker sounds audio signals as you scan bar code labels and enter data. The integrated speaker also supports playback of wave and MP3 files, software mixer, and Speakerphone for WWAN/GSM audio. The operating frequency range is 600-3000Hz at >90dB.Scan Trigger (99GX Only)The back panel of the 99GX contains an integrated, handle for a more ergonomic grip in scan intensive applications. Press the scan trigger to activate the imager/scanner.Stylus SlotThe stylus is used to operate the touch panel. The back panel of the terminal features a storage slot to hold the stylus when not in use. The stylus features a special tip for added accuracy and ease of use.Side Panels: 99EX and 99GXThe left and the right side panels of the Dolphin contain different features.Note: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.Left Side Left ButtonBy default, the Left Button triggers the scanner/imager. You can reassign the button to launch applications or execute commands. For additional information, see Changing Button Assignments on page 7-4.IrDA PortThe IrDA port enables infrared communication. The maximum data transfer speed is 115 kbps. For more information about using this port, see Using the IrDA Port on page 8-2. Note: The infrared LED aperture is located behind the IrDA Port window.Left Button IrDA PortExtended Li-ion Battery Door Standard Li-poly Battery Door
3 - 10Right Side •Handle (99GX Only)The handle is integrated into the back panel of the terminal and is ergonomically designed to be comfortable through repetitive scans.Right ButtonBy default, the Right Button triggers the scanner/imager. You can reassign the button to launch applications or execute commands. For additional information, see Changing Button Assignments on page 7-4.Scan Trigger (99GX Only)Press the scan trigger to activate the imager/scanner.Volume Control ButtonPress the top or bottom of the volume button to raise or lower the volume of the active speaker.Right Button Volume Control Button Lower Volume | Raise VolumeExtended Li-ion Battery Door  Standard Li-poly Battery DoorLanyard Strap (99GX Only)Scan Trigger (99GX Only) Rear Speaker Handle (99GX Only)
3 - 11Lanyard Strap (99GX Only)The 99GX comes with a removable lanyard strap that attaches to the bottom of the handle.Bottom Panel: 99EX and 99GXNote: Signals referenced are for a DTE device.I/O ConnectorThe I/O connector powers the terminal, charges the main battery, and facilitates communication. All Dol-phin peripherals are designed to work exclusively with this connector.The I/O connector supports RS232 and high speed USB v2.0 communication. For RS232, the maximum communication speed is 115.2 Kbps with seven baud rate settings. For USB, the communication speed is up to 480 Mbps.I/O Power OutThe I/O connector also provides power out (to peripheral devices) +5V at 500mA. This means that,with the proper cable, the terminal can power another device. By default, power out is disabled, but the 5V output may be enabled, see Five Volt Control on page 7-12. Pin Description1GND2GND3 USBC_DET4 USBC_D-5RTS6 USBC_D+7DTR8SPK9 Audio_GND10 MIC11 CTS12 USBH_D-13 5V_OUT14 USBH_D+15 TXD16 RXD17 VCC18 VCC246810 12 14 16 181357911 1315 17
3 - 12Using the Touch PanelHoneywell defines proper use of the terminal touch panel as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch panel, such as signature capture for proof of delivery. Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing a screen protector replacement program to ensure that screen protectors are replaced periodically when signs of damage/wear are noticeable. Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell sales associate for details.Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8 mm. Use of the Honeywell stylus included with the terminal is recommended at all times.Honeywell warranty policy covers wear on the touch panel for the first twelve (12) months if a screen pro-tector is applied and an approved stylus is used for the 12 month duration covered by the warranty.Installing a Screen ProtectorDolphin terminals ship with a screen protector already installed. You will need to replace the screen pro-tector at regular intervals.1. After the current screen protector has been removed from the touch panel, clean the touch panel thoroughly with a clean, non-abrasive, lint-free cloth. Make sure there is no debris on the touch panel.2. Align the exposed section of the protector with the bottom edge of the touch panel. Make sure that the screen protector is flush with each side of the touch panel. To reposition, lift up gently and reapply.3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel away the backing.4. If necessary, smooth out any air pockets or bumps.Healthcare HousingSome configurations of the 99EX terminal are available with an external plastic housing that is designed to resist the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature, which helps prevent chemicals from seeping through the housing.Important!  The following cleaning solutions have been tested to assure safe cleaning of your terminal’s disinfectant-ready housing. They are the only solutions approved for use with these terminals. Damage caused by the use of cleaners other than those listed below may not be covered by the warranty.• Sani-Cloth® HB wipes• Sani-Cloth® Plus wipes• Sani-Cloth® Bleach wipes• Super Sani-Cloth® wipes• Isopropyl Alcohol wipes (70%)• CaviWipes™•Virex® 256
3 - 13•409® Glass and Surface Cleaner•Clorox® Bleach (10%)•Windex® Blue• Gentle dish soap and water•Note: The use of cleaning solutions containing bleach may cause the overmold on the housing to discolor.BatteriesThere are three types of battery power: the main battery pack installed in the back panel, the backup battery located inside the terminal and the Real Time Clock (RTC) battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods. All batteries must be completely charged before using a Dolphin terminal for the first time! Note: The RTC battery will preserve the Real Time Clock 60 days after the main battery and internal backup battery are fully depleted.Main Battery PackWe recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. •Dolphin 99EX and 99GX model terminals are designed for use with standard battery pack model 99EX-BTSC (Li-poly 3.7V, 11.3 watt hour) and extended battery pack model 99EX-BTEC (Li-ion 3.7V, 18.5 watt hour) manufactured for Honeywell International Inc. The standard or extended battery pack is the primary power source for the terminal. The Li-poly and Li-ion battery packs are designed to operate in a temperature range of -10° to 50°C (14° to 122°F).CAUTION - Read the Guidelines for Battery Pack Use and Disposal on page 3-14 and all cautionary markings on the battery, charging peripheral, or device using the battery before attempting to install, use, or charge the battery. Risk of fire and burns if improperly handled. Do not open, crush, heat above 60°C (140°F), or incinerate.When the main battery pack is installed in the terminal, use one of the following peripherals:•Dolphin 99EX HomeBase Device (Model 99EX-HB) (see page 12-1)•Dolphin 99EX eBase Device (Model 99EX-EHB) (see page 13-1)•Dolphin 99EX Mobile Base Device (Model 99EX-MB) (see page 14-1)•Dolphin 99EX ChargeBase Device (Model 99EX-CB) (see page 15-1)•Dolphin 99EX Net Base Device (Model 99EX-NB) (see page 16-1)When the main battery pack is not installed in the terminal:• Place the battery pack in the Dolphin 99EX QuadCharger Device (Model 99EX-QC) (see page 17-1)• Place the battery pack in the Auxiliary Battery Well of the Dolphin 99EX HomeBase Device (Model 99EX-HB) (see page 12-2) or Dolphin 99EX eBase Device (Model 99EX-EHB) (see page 13-1). For information on how to remove the main battery pack from the terminal, see Replacing the Main Battery Pack on page 2-4.Charging TimeThe standard 3.7V Li-poly battery pack requires 4 hours to charge completely before initial use. The extended 3.7V Li-ion battery pack requires 6 hours to charge completely before initial use.Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged.!!
3 - 14Battery Error NotificationIf your terminal displays the following indicators, replace the main battery pack with a Honeywell Li-poly or Li-ion battery pack. For information on how to remove the main battery pack from the terminal, see Replacing the Main Battery Pack on page 2-4.•  appears in the Title bar at the top of the touch screen.• The General Notification LED flashes red.• A Notification appears on the Tile bar at the bottom of the touch screen.Storing BatteriesTo maintain top performance from batteries, avoid storing batteries outside of the following temperature ranges:• 14°F to 113°F (-10°C to +45°C) for short term storage of less than one month• 32°F to 86°F (-0°C to +30°C) for long term storage   Do not store batteries in extremely high humidity. For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Guidelines for Battery Pack Use and DisposalThe following are general guidelines for the safe use and disposal of batteries:• Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.• Improper battery use may result in a fire, explosion or other hazard.• We recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery may pose a personal hazard to the user. • Only use the battery for the system for which it is specified. Do not use a battery in any other manner outside its intended use in Dolphin terminals and peripherals. • Only use the battery with a charging system that has been qualified with the system per standard IEEE-Std-1725-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.• Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.• Never throw a used battery in the trash. Promptly dispose of used batteries in accordance with local regulations.• Do not short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury. Do not allow metallic conductive objects to contact battery terminals.• If you observe that the Honeywell battery supplied is physically damaged, please send it to Honeywell International Inc. or an authorized service center for inspection, see Product Service and Repair on page 18-1.• Avoid dropping the terminal or battery. If the terminal or battery is dropped, especially on a hard surface, and the user suspects damage, send it to a Honeywell International Inc. or an authorized service center for inspection, see Product Service and Repair on page 18-1.• If you are not sure the battery or charger is working properly, send it to Honeywell International Inc. or an authorized service center for inspection. • Excessive discharge can degrade battery performance. Recharge the battery when your terminal indicates low battery power.
3 - 15• Although your battery can be recharged many times, the battery life is limited. Replace it after the battery is unable to hold an adequate charge.Internal Backup BatteryLocated inside the terminal is a 3.6 Volt nickel metal hydride (NiMH) backup battery. The backup battery prevents the terminal from being reset if you need to replace the main battery pack. It retains RAM data during the battery pack exchange. A fully charged backup battery provides 30 minutes of backup time. Note: When removing a battery from the terminal, put the device in Suspend Mode (see page 2-11) before removing the battery door. Once the battery door is removed, wait at least 3 seconds before removing the main battery. This process allows the device to shut down properly and maintains memory during the battery swap.If at any time the backup battery becomes fully discharged of power (e.g., the terminal is left without the main battery pack for more than 30 minutes), the terminal resets when power is supplied. All files are retained, but you may need to restart any running applications. In addition, a fully discharged backup battery requires a minimum of 24 hours of charging time to reach a full charge.Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails.ChargingThe internal backup battery and the RTC battery are powered by the main battery pack. Therefore, charging the internal batteries requires a charged main battery pack be installed in the terminal and the terminal be connected to a charging device.The internal backup battery must be fully charged before using the terminal for the first time. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged. After that, if the internal backup battery becomes fully discharged of power, it requires a minimum of 24 hours of charging time to function normally.Guidelines for UseFollow these guidelines to maximize the life of the internal backup battery:• Keep a charged Li-ion or Li-poly battery pack in the terminal; the backup battery prematurely discharges if there is not at least a partially charged battery in the terminal.• Keep the terminal connected to power when the terminal is not in use. Managing Battery Power Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Honey-well recommends, you keep a charged battery pack in the terminal at all times to help prevent data loss. The internal battery discharges prematurely if there is not at least a partially charged battery in the termi-nal. When you remove a battery pack, insert another charged battery pack in the terminal immediately. Default Critical and Low Battery PointsWhen the terminal is running on battery power (as opposed to external power), warnings are displayed when the battery reaches critical and low battery points. The warning points are determined by the fol-lowing registry entry: [HKEY_LOCAL_MACHINE\ControlPanel\Power]
3 - 16There are two DWORD values in this registry entry: MedState and LowState. The default values for these entries are as follows:MedState=25%This sets the Low Battery point to 25%. When the battery hits the percentage charge specified here, the user is notified.LowState=10%This sets the Critical Battery point to 10%. When the battery hits the percentage charge specified here, the user is notified.Note: Warnings do not appear when the terminal is on external power.Setting Critical and Low Battery PointsDevelopers can reset the battery parameters in the registry from 0 (no warning) to 99 (would nearly always warn). You can review and set these battery points in the RegEdit Power Tool. 1. Tap  > Power Tools > RegEdit. 2. Drill down to HKEY_LOCAL_MACHINE > ControlPanel > Power.3. Tap the Value Name to change the Value Data. You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn). 4. Tap OK to save changes.For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide avail-able for download at www.honeywellaidc.com.Checking Battery Power1. Tap   > Settings > System 2. Tap Power to view the power status of the main battery and the backup battery or tap Battery to view detailed information on the installed battery pack.Note:  The Backup Battery gauge registers either 0% or 100%. The percentage is not an indication of the level of charge remaining on the backup battery. An installed and functional battery registers 100%. A total discharge or a battery error registers 0%. For additional information on Advanced Power Settings, see page 7-16.For additional information on the Battery Log Configuration, see page 7-10.Hardware MaintenanceWhen needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth. For additional information on hardware mainte-nance specific to the Dolphin Healthcare Housings, see page 3-12.
3 - 17Installing a Memory CardHoneywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with Dolphin terminals for maximum performance and durability. Contact a Honeywell sales repre-sentative for additional information on qualified memory card options.Note: Format all microSD/SDHC cards before initial use.To install a memory card:1. Press the Power key  to put the terminal in Suspend Mode.2. Release the hand strap hook near the speaker on the back panel of the terminal.3. Remove the battery door.4. Wait at least 3 seconds, and then remove the battery.5. Remove the T6 TORX® screw securing the protective door closed.6. Lift up the lower left corner of the door to access the memory socket.7. Unlock  the access door to the memory socket by sliding the door toward the IrDA port side of the terminal. 8. Lift the door up to expose the socket.9. Slide the microSD or microSDHC card into the door of the socket.Note: Make sure the interface on the memory card is connected to the interface in the socket; align the notch on the card with the notch of the socket.10. Close and lock  the access door.11. Close the protective door over the memory socket. Install and tighten the T6 TORX screw to secure the door closed.12. Install the battery and the battery door. Reattach the hand strap to the terminal.13. Press the Power key or SCAN key to wake the terminal.Installing a SIM CardSee Installing a SIM Card on page 9-4.Step 5Step 7Step 8Step 9Step 6Step 10
3 - 18
4 - 14Using the Scan Image EngineOverviewThe Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture black and white digital images, such as signatures and pictures of dam-aged inventory. With the latest CMOS-based technology, the engine works like a digital camera and enables black and white digital image capture, signature capture, and reading of OCR characters.Angled ImagingAll imagers are installed at a 25 degree downward-facing angle for enhanced comfort and maneuverabil-ity while scanning.Laser SafetySee Laser Safety on page 1-1.N5603 Beam Divergence AngleLED SafetySee LED Safety on page 1-2.Image Engine Specifications Engines Horizontal Beam Divergence Angle (degrees) Vertical Beam Divergence Angle (degrees)N5603SR/HD 18.1 14.3 N5603ER 13.1 9.9 Engines 1D 2D Image Capture Aiming Pattern Omni-Directional AimingN5603SR/ER/HD YYY N5603 Red High-Vis Aiming Pattern (page 4-5)See Laser Safety on page 1-1.Y N5600SR/ER/HD YYY N5600 Green Aiming Beam (page 4-5) Y
4 - 2Depth of FieldThe depth of field measurements used the following parameters:• Distances are measured from the front of the engine.• +23°C (+73°F), 0 lux• Photographic quality codesFocus N5603/N5600 High Density (HD) N5603/N5600Standard Range (SR) N5603/N5600 Extended Range (ER)Symbology Distance (in/cm) Delta(in/cm) Distance (in/cm) Delta(in/cm) Distance (in/cm) Delta(in/cm)Near Far Near Far Near Far3 mil C39/128 2.0 (5.1) 3.4(8.6) 1.4  (3.6) ---- - -5 mil C39/128 1.4 (3.6) 4.8 (12.2) 3.4 (8.6) 2.7 (6.9) 6.3 (16.0) 3.6 (9.1) 5.4 (13.7) 9.0 (22.9) 3.6 (9.1)7.5 mil C39/128 1.4 (3.6) 5.6 (14.2) 4.2 (10.7) 2.5 (6.4) 9.2 (23.4) 6.7 (17) 4.2 (10.7) 12.6 (32.0) 8.4 (21.3)10 mil C39/128 1.4 (3.6) 5.5 (14.0) 4.1 (10.4) 1.6 (4.1) 13.2 (33.5) 11.6 (29.5) 3.1 (7.9) 17.2 (43.7) 14.1 (35.8)15 mil C39/128 1.3 (3.3) 7.8 (19.8) 6.5 (16.5) 1.8 (4.6) 19.0 (48.3) 17.2 (43.7) 2.4 (6.1) 20.9 (53.1) 18.5 (47.0)20 mil C39/128 2.3 (5.8) 9.2 (23.4) 6.9 (17.5) 2.2 (5.6) 20.1 (51.1) 17.9 (45.5) 2.9 (7.4) 24.0 (61.0) 21.1 (53.6)100% UPC 1.9 (4.8) 7.1 (18) 5.2 (13.2) 1.8 (4.6) 16.5 (41.9) 14.7 (37.3) 2.7 (6.9) 19 (43.3) 16.3 (41.4)5 mil PDF417 1.4 (3.6) 4.8 (12.2) 3.4(8.6) 2.6 (6.6) 5.2 (13.2) 2.6 (6.6) 6.1 (15.5) 7.4 (18.8) 1.3 (3.3)6.7 mil PDF417 1.4 (3.6) 4.8 (12.2) 3.4 (8.6) 2.0 (5.1) 6.5 (16.5) 4.5 (11.4) 4.7 (11.9) 9.8 (24.9) 5.1 (13.0)10 mil PDF417 1.7 (4.3) 6.2 (15.7) 4.5 (11.4) 1.5 (3.8) 11.0 (27.9) 9.5 (24.1) 2.4 (6.1) 15.0 (38.1) 12.6 (32.0) 5 mil MicroPDF 1.8 (4.6) 3.4 (8.6) 1.6 (4.1) ---- - -5 mil Data Matrix 1.9 (4.8) 3.1 (7.9) 1.2(3.0) ---- - -10 mil Data Matrix/Aztec 1.7 (4.3) 5.3 (13.5) 3.6 (9.1) 2.2 (5.6) 7.9 (20.1) 5.7 (14.5) 5.1 (13.0) 10.5 (26.7) 5.4 (13.7)20 mil Data Matrix 2.1 (5.3) 7.8 (19.8) 5.7 (14.5) 2.0 (5.1) 15.3 (38.9) 13.3 (33.8) 3.6 (9.1) 18 (45.7) 14.4 (36.6)
4 - 3Supported Bar Code Symbologies 10 mil QR 3.3 (8.4) 5.0 (12.7) 1.7 (4.3) 2.2 (5.6) 7.1 (18.0) 4.9 (12.4) 4.3 (10.9) 10.6 (26.9) 6.5 (16.5)20 mil QR 2.2 (5.6) 7.9 (20.1) 5.7 (14.5) 2.2 (5.6) 15.5 (39.4) 13.3 (33.8) 2.4 (6.1) 19.6 (49.8) 17.6 (44.7)32 mil Maxicode 2.4 (6.1) 8.6 (21.8) 6.2 (15.7) 2.5 (6.4) 17.0 (43.2) 14.5 (36.8) 3.9 (9.9) 23.2 (58.9) 19.5 (49.5) Symbology Type Symbology Name1D Symbologies CodabarCodablock FCode 3 of 9Code 11Code 32 Pharmaceutical (PARAF)Code 93 Code 128 EAN with Add-OnEAN with Extended Coupon CodeEAN-8 EAN-13 GS1-128GS1 DatabarInterleaved 2 or 5 ISBT 128Matrix 2 of 5MSI Plessey  Straight 2 of 5 IATAStraight 2 of 5 IndustrialTelepen Trioptic CodeUPC with Add OnUPC-AUPC-E2D Symbologies  AztecCodablock ACodablock FData MatrixGS1 DatabarMaxiCodeMicro PDFPDF417QR CodeComposite Codes  UPC/EANUCC/EANGS1 DatabarOCR  MICR (E 13 B) and SEMI FontOCR-A OCR-BPostal Codes  Postnet and most international 4-state codes Australian PostBritish PostCanadian PostChina Post Japanese PostKIX (Netherlands) Post Korea PostPlanet Code
4 - 4DecodingThe terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD).Full-Area ImagingFull-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive read can be obtained from many positions; see Aiming Options on page 4-5. To achieve the best read, the aiming beam should be centered horizontally across the bar code. ALDALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when read-ing linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.To Decode a Bar CodeThe aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended.1. Tap    > Demos > Scan Demo  . 2. Point the Dolphin terminal at the bar code.3. Project the aiming beam or pattern by pressing and holding one of the following:• the trigger (99GX models only),• the SCAN key (all models) or• one of the terminal’s side buttons (all models).•4. The scan LED lights red. 5. Center the aiming beam over the bar code; see Aiming Options on page 4-5.6. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.7. The bar code information is entered into the application in use.99EX Models  99GX Models
4 - 5Aiming Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.N5603 Red High-Vis Aiming PatternIf your Dolphin terminal is configured with a 5603 imager, high-vis aimers frame the bar code for more intuitive aiming. See Laser Safety on page 1-1.N5600 Green Aiming Beam Linear Bar Code2D Matrix Symbol
4 - 6Capturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments.Image PreviewWhen the imaging process is initiated, the touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing. The live video image has a slightly degraded appearance compared to the captured image. This is normal.Scan KeyOn all 99EX terminals, the SCAN key captures images.File FormatsFile formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network Graphics (PNG). The default file format for images is a grayscale JPG. CompressionDigital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. The image quality and related file size are determined by the data compression method used by the soft-ware application used to take images. The average size of the image file is approximately 4–8K. How-ever, the size of the image depends on the content of the image - the more complex the content, the larger the file size. Taking an ImageThe following steps are basic guidelines for taking images:1. Tap  > Demos > Imaging Demo .2. Point the Dolphin terminal at the object.3. To preview the image, press and hold one of the following:• the trigger (99GX models only),• the SCAN key (all models) or• one of the terminal’s side buttons (all models).99EX Models  99GX Models
4 - 74. The touch screen displays a preview of the object, and the decode and scan LEDs light red.5. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in the image.6. Hold the terminal still and release the SCAN key, trigger or side button. The scan and decode LEDs flash red, the screen flashes, and the captured image appears on the screen. 7. Unless otherwise specified by the application in use, the image is saved to the \My Device\My Documents folder. Enabling the AimerYou can enable the aiming pattern for imaging in the Imaging Demo. For details about the aimer, see Aiming Options on page 4-5.1. Tap  > Demos > Imaging Demo > Setup menu > Aimer.2. The aiming pattern is now enabled for imaging.Uploading ImagesImage files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communica-tion peripheral or your wireless radio connection.Note: You can download the most current version of ActiveSync from www.microsoft.com. Note: Visit the Microsoft Windows 7 Web site for information on how to sync your music, pictures, contacts and calendars using Device Stage.Note: Visit the Microsoft Windows Vista Web site for information on how to sync your music, pictures, contacts and calendars using Windows Mobile Device Center.We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.!
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5 - 15Using the Color CameraOverviewDolphin 99EX terminals equipped with a 3.1-Megapixels Resolution color camera with Automated Cam-era Control (ACC), and an Application Programming Interface (API) provide easy integration of color pic-ture and video capture into business applications. The camera lens and camera flash are located on the back panel of the terminal.Note:  The following camera and video features are not supported in Dolphin 99GX models.Taking a picture using the Camera Demo tool1. Tap   > Demos  > Camera Demo .2. Adjust the camera settings using the icon menu at the top of the display screen.3. Point the terminal's camera lens at the object you want to capture. The camera lens is located on the back panel of the terminal.4. Center the object in the touch screen display. 5. Press the ENT key   or tap Snap . The terminal’s red LED illuminates during picture capture.Note: Tap the green arrow   to review or edit your pictures.Tap the green box   to exit the picture review/edit screen.Camera Lens Flashlight/Camera FlashENT
5 - 2OptionsTap  Options > Camera.The Camera Options menu appears. There are five tabs of configurable options accessible from the Camera Options menu.Taking a picture using the Windows Embedded Handheld 6.5 Camera tool1. Tap   > Pictures & Videos  > Camera 2. Point the terminal's camera lens at the object you want to capture. The camera lens is located on the back panel of the terminal.3. Center the object in the touch screen display. 4. Press the ENT key  . 5. The touch screen displays the captured photo. Profile Tab Display TabCapture Tab Caption Tab File TabThe profile tab allows you to customize your camera settings, or chose from several predefined profiles designed to provide the best picture quality for common tasks.ENT
5 - 3MenuTap  Menu on the Command Bar to adjust the camera settings, switch to video mode, and access addi-tional camera options.OptionsTap  Menu > Options. The Options menu contains four screens:Recording Video1. Tap   > Pictures & Videos > Camera > Menu > Video2. Point the terminal's camera lens at the object you want to capture. 3. Press the ENT key   to start recording. 4. Tap Stop or press ENT to stop recording.Item DescriptionsVideo Activate Video ModeMode Set Mode (i.e., Normal, Burst, or Timer)Resolution Set Picture Resolution (i.e., QVGA, VGA, SVGA, XGA, UXGA, or QXGA)Zoom Set Zoom (i.e., x1, x2, or x3)Flash Set Camera Flash On or Camera Flash OffFocus Set Focus Off, Focus On, Focus on Trigger, or Fixed-FocusBrightness Set the brightness setting from +2.0 EV to -2.0 EV in .5 EV incrementsFull Screen Switch to full screen modeOptions Set Camera Options, Video Options, Slide Show Options or General Options General Tab Slide Show Tab Camera Tab Video TabENT
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6 - 16Using the KeyboardsAvailable KeyboardsThere are four keyboard options in the 99EX/99GX series:All Keyboards Contain the Following:• Backlit for easy viewing in various lighting conditions. • Centrally located Scan key for both right- and left-hand operation. • Color-coding so you can clearly see the most common keyboard combinations.• Function, navigation, and modifier keys. Keyboard CombinationsSee 34-Key Alpha/Numeric Keyboard Combinations on page 6-6.See 34-Key Numeric (Calculator) Keyboard Combinations on page 6-9.See 43-Key Keyboard Combinations on page 6-12.See 55-Key Keyboard Combinations on page 6-15.Common ButtonsSee Using the Function Keys on page 6-2.See Using the Modifier Keys on page 6-3.See Using the Navigation Keys on page 6-3.ALTCTRLNUMAB C D EF G H I JK L M N OP Q R S TUVWX YZ1+@#*F1 F2 F3 F4 F5F6 F7 F8 F9 F10F15F14F13F12F11F17 F18 F19 F20F16F21 F22 F23 F24 F2523456789.0SFT SPBKSP,SCANVOL PGTABESCSEND ENDENT☼ALTCTRLA1234567890BCDEFGH IJKL MNOPQRSTUV WX YZSFT#!?;@$&—~`.,*F6 F7 F8 F9 F10F15F14F13F12F11F17 F18 F19 F20F16F21 F22 F23 F24 F25BKSPSPDEL+-()=:‘SCANVOL PGTABESCENT☼F1 F2 F3 F4 F51SCANVOLPGTABESCSEND ENDENT☼34567.+-/\;— :0,#*@89DEFGHI JKL MNOPQRS TU V WXYZF1F5 F2F6 F3F7 F4F8SFT SP BKSP DELALTCTRL ALPHA2ABC34-Key Alpha/Numeric Keyboard 34-Key Numeric (Calculator) Keyboard 43-Key Alpha/Numeric Keyboard 55-Key Full Alpha/Numeric Keyboard 7SCANVOL PGTABESCSEND ENDENT☼94561.+-/\;:— 0,#@*23F1F5 F2F6 F3F7 F4F8SFT SP BKSP DELALTCTRL ALPHA8DEFGHI JKL MNOPQRS TU V WXYZABC
6 - 2Using the Function KeysName Key FunctionBacklight Turns the keyboard backlight on and off. Flashlight  & Turns the flashlight on and off. The flashlight is located on the back panel of the terminal.Note: The flashlight function is disabled on all 99GX models.Backspace (BKSP) Moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed.Delete (DEL) Deletes the next character each time the key is pressed. This key only appears on the 34-key and 55-key keypad options.Enter (ENT) Confirms data entry.Escape (ESC) Cancels the current action.Power Key Puts the terminal in and wakes the terminal from Suspend Mode; see Suspend Mode on page 2-11.SCAN Key  Activates the scan and “wakes” the terminal from Sleep Mode. Its position allows convenient one-handed image-taking and/or bar code decoding. Space (SP) Moves the cursor one space.Tab Moves the cursor to the next tab stop or the next control (on a form). ☼Blue☼BKSP:BKSPBKSP34-Key43-Key55-Key— DELDEL34-Key55-KeyENTESCSCAN;SPSPSP34-Key43-Key55-KeyTAB
6 - 3Using the Modifier Keys Using the Navigation KeysLocated in the center of each keyboard for easy access with either hand, the navigation keys navigate the cursor through application screens. Name Key FunctionALPHA The ALPHA key enables you to toggle between the alpha and numeric modes. See ALPHA Key on page 6-5.Blue and Red  The blue and red keys are used in combination with other keys to type special characters and perform system functions. Each key modifies only the next key pressed.Each keyboard is color-coded to indicate the character typed or function performed when specific keys are pressed immediately after the blue or red modifier key. Number Lock (NUM) The Number Lock key enables you to toggle between the alpha and numeric modes. See Number Lock (NUM) Key on page 6-11.Shift (SFT) The shift key modifies only the next key pressed; it must be pressed before each key you wish to modify. Shift toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode. Press the shift key twice to toggle Caps Lock on and off. When Caps Lock is toggled on, characters are uppercase; when toggled off, characters are lowercase. Key Function Moves the cursor up one row or line.Moves the cursor down one row or line. &  Raises the volume. &  Lowers the volume.  &  Moves the cursor up one page.ALPHA34-KeyBlueRedNUM43-KeySFTSFTSFTSFT34-Key43-Key55-KeyVOLPGBlueVOLBluePGRedPGVOL
6 - 4Note: Additional functionality varies according to the application in use. &  Moves the cursor down one page.Moves the cursor one character to the right.Moves the cursor one character to the left.Key FunctionRedPG
6 - 534-Key Alpha/Numeric KeyboardNote: The flashlight function ( ) is disabled on all 99GX models.ALPHA Key The ALPHA lock key enables you to toggle between the alpha and numeric keyboard modes. On the 34-Key Keyboard, numeric mode is the default. Press the ALPHA key once to switch to ALPHA lock mode. Press the ALPHA key again to exit the ALPHA lock mode.1SCANVOL PGTABESCSEND ENDENT☼34567.+-/\;:— 0,#*@89DEFGHI JKL MNOPQRS TUV WXYZF1F5 F2F6 F3F7 F4F8SFT SP BKSP DELALTCTRL ALPHA2ABCBacklight\Flashlight keySCAN keyALPHA Mode keysEnter keyTab keyEscape keyPower key ALPHA keyLeft Navigation\SEND key Right Navigation\END keyBlue key Red keyCTRL\ALT keyDelete keyBackspace keySpace keyShift keyDown Navigation keyUp Navigation key
6 - 634-Key Alpha/Numeric Keyboard CombinationsKey NUM (Default) Shift-NUM ALPHA Shift-ALPHA Blue Red ESC EscapeLeft Left Left Left Left Send (Phone) LeftScan ScanRight Right Right Right Right End (Phone) RightBacklight Toggles Keyboard Backlight On/Off Toggles Flashlight On/Off (99EX models only)Toggles Keyboard Backlight On/OffTAB Tab Tab Tab Tab Tab TabUp Up Up Up Up Volume Up PriorDown Down Down Down Down Volume Down NextEnter Return11!22@a,b,cA,B,C33 # d,e,f D,E,F44 $ g,h,i G,H,I55 % j,k,l J,K,L66^m,n,oM,N,O77& (ampersand) p,q,r,s P,Q,R,S88 * (multiply) t,u,v T,U,V99 ( w,x,y,z W,X,Y,ZPeriod . (period) > . (period) > * (multiply)00) @Comma , (comma) < , (comma) < #
6 - 7F1 F1 F1 F1 F1 + F5F2 F2 F2 F2 F2 - F6F3 F3 F3 F3 F3 / F7F4 F4 F4 F4 F4 \ F8SFT Shift Shift Shift ShiftSP Space Space Space Space ; SpaceBKSP Backspace Backspace Backspace Backspace : BackspaceDEL Delete Delete Delete Delete Underscore DeletePower Off/OnCTRL Control Control MenuBlue Blue Blue BlueRed Red Red RedALPHA Toggles between ALPHA mode and NUM Lock modeKey NUM (Default) Shift-NUM ALPHA Shift-ALPHA Blue Red
6 - 834-Key Numeric (Calculator) KeyboardNote: The flashlight function ( ) is disabled on all 99GX models.ALPHA Key The ALPHA lock key enables you to toggle between the alpha and numeric keyboard modes. On the 34-Key Keyboard, numeric mode is the default. Press the ALPHA key once to switch to ALPHA lock mode. Press the ALPHA key again to exit the ALPHA lock mode.7SCANVOL PGTABESCSEND ENDENT☼94561.+-/\;:— 0,#@*23F1F5 F2F6 F3F7 F4F8SFT SP BKSP DELALTCTRL ALPHA8DEFGHI JKL MNOPQRS TUV WXYZABCBacklight\Flashlight keySCAN keyEnter keyTab keyEscape keyPower key ALPHA keyLeft Navigation\SEND key Right Navigation\END keyBlue key Red keyCTRL\ALT keyDelete keyBackspace keySpace keyShift keyDown Navigation keyUp Navigation key
6 - 934-Key Numeric (Calculator) Keyboard CombinationsKey NUM (Default) Shift-NUM ALPHA Shift-ALPHA Blue Red ESC EscapeLeft Left Left Left Left Send (Phone) LeftScan ScanRight Right Right Right Right End (Phone) RightBacklight Toggles Keyboard Backlight On/Off Toggles Flashlight On/Off (99EX models only)Toggles Keyboard Backlight On/OffTAB Tab Tab Tab Tab Tab TabUp Up Up Up Up Volume Up PriorDown Down Down Down Down Volume Down NextEnter Return77!88@a,b,cA,B,C99 # d,e,f D,E,F44 $ g,h,i G,H,I55 % j,k,l J,K,L66^m,n,oM,N,O11& (ampersand) p,q,r,s P,Q,R,S22 * (multiply) t,u,v T,U,V33 ( w,x,y,z W,X,Y,ZPeriod . (period) > . (period) > * (multiply)00) @Comma , (comma) < , (comma) < #
6 - 10 F1 F1 F1 F1 F1 + F5F2 F2 F2 F2 F2 - F6F3 F3 F3 F3 F3 / F7F4 F4 F4 F4 F4 \ F8SFT Shift Shift Shift ShiftSP Space Space Space Space ; SpaceBKSP Backspace Backspace Backspace Backspace : BackspaceDEL Delete Delete Delete Delete Underscore DeletePower Off/OnCTRL Control Control MenuBlue Blue Blue BlueRed Red Red RedALPHA Toggles between ALPHA mode and NUM Lock modeKey NUM (Default) Shift-NUM ALPHA Shift-ALPHA Blue Red
6 - 1143-Key Alpha/Numeric KeyboardNote: The flashlight function ( ) is disabled on all 99GX models.Number Lock (NUM) Key The Number Lock key enables you to toggle between the alpha and numeric keyboard modes. On the 43-key keyboard, alpha mode is the default. Press the NUM key once to switch to NUM lock mode. Press the NUM key again to exit the NUM lock mode.ALTCTRL NUMAB C D EF G H I JK L M N OP Q R S TUVWX YZ1+@#*F1 F2 F3 F4 F5F6 F7 F8 F9 F10F15F14F13F12F11F17 F18 F19 F20F16F21 F22 F23 F24 F2523456789.0SFT SPBKSP,SCANVOL PGTABESCSEND ENDENT☼Backlight\Flashlight keySCAN keyNumber (NUM) Mode keysEnter keyTab keyEscape keyPower key Number (NUM) Lock keyLeft Navigation\SEND key Right Navigation\END keyRed keyCTRL\ALT keyBackspace keySpace keyShift keyDown Navigation keyUp Navigation keyBlue key
6 - 1243-Key Keyboard CombinationsKey ALPHA (Default) Shift-ALPHA NUM Shift-NUM Blue RedESC EscapeLeft Left Left Left Left Send (Phone) LeftScan ScanRight Right Right Right Right End(Phone) RightBacklight Toggles Keyboard Backlight On/Off Toggles Flashlight On/Off (99EX models only)Toggles Keyboard Backlight On/OffTAB TabUp Up Up Up Up Volume Up(Phone) PriorDown Down Down Down Down Volume Down (Phone)NextEnter ReturnAaA+ (add) F1BbB1! F2CcC2@ F3DdD3# F4EeEF5FfF- (subtract) F6GgG4$ F7HhH5% F8IiI6^ F9JjJF10KkK@@F11
6 - 13LlL7& F12MmM8 * (multiply) F13NnN9( F14OoOF15PpP=F16QqQ. (period) > * (multiply) F17RrR0) F18SsS, (comma) < # F19TtTF20UuU;F21VvV:F22WwW_ (underscore) F23XxX/F24YyY\F25SFT Shift ShiftSP SpaceBKSP BackspaceZzZPower Off/OnCTRL Control Control MenuBlue Blue Blue BlueRed Red Red RedNUM Toggles between NUM lock mode and ALPHA modeKey ALPHA (Default) Shift-ALPHA NUM Shift-NUM Blue Red
6 - 1455-Key Full Alpha/Numeric KeyboardNote: The flashlight function ( ) is disabled on all 99GX models.ALTCTRLA1234567890BCDEFGH IJKL MNOPQRSTUVWX YZSFT#!?;@$&—~`.,*F6 F7 F8 F9 F10F15F14F13F12F11F17 F18 F19 F20F16F21 F22 F23 F24 F25BKSPSPDEL+-()=:‘SCANVOL PGTABESCENT☼F1 F2 F3 F4 F5Backlight\Flashlight keySCAN keyEnter keyTab keyEscape keyPower keyDown Navigation keyUp Navigation keyLeft Navigation\SEND key Right Navigation\END keyBlue key Red keyCTRL\ALT keyDelete keyBackspace keySpace keyShift key
6 - 1555-Key Keyboard CombinationsKey Normal Shift Blue RedESC EscapeLeft Left Left Send(Phone) LeftScan ScanRight Right Right End(Phone) RightBacklight Toggle Keyboard Backlight On/Off Toggle Flashlight On/Off (99EX models only)Toggle Keyboard Backlight On/OffTAB TabUp Up Up Volume Up PriorDown Down Down Volume Down NextEnter ReturnSP Space11!1122@223#33BKSP Backspace44$4455%5566^66DEL Delete77&7788*8899(99
6 - 16SHIFT ShiftPeriod . (period) > * (multiply) . (period)00)00Comma , (comma) < _ (underscore) , (comma)AaA+ (add) F1BbB- (subtract) F2CcC(F3DdD)F4EeE=F5FfF!F6GgG@F7HhH$F8IiI&F9JjJ_  (underscore) F10KkK?F11LlL\F12MmM/F13NnN~F14OoO'F15PpP;F16QqQ: F17RrR‘ (back quote) F18SsS“ (quotes) F19TtT" (back quotes) F20UuUu or U F21Key Normal Shift Blue Red
6 - 17VvVv or V F22WwWw or W F23XxXx or X F24YyYy or Y F25Power Off/OnCTRL Control MenuBlue BlueRed RedZzZz or Z z or ZKey Normal Shift Blue Red
6 - 18
7 - 17System SettingsOverviewCustomized settings are available on the System Settings menu. Tap   > Settings and the settings screen opens.  Icon DescriptionBluetooth Configures the Bluetooth radio. See Working with the Bluetooth Radio on page 10-1.Clock & Alarms Set the system clock, date, time and schedule alarms. See Clock & Alarms on page 7-2.Lock Password protect the terminal to limit access to the terminal.Sounds & Notifications Set the sound volume, enable or disable sounds for specific actions, set sound parameters for system notifications and enable or disable vibrator notification. Home Customize the look and the information displayed on the Home screen.Connections Establishes network connections settings. See Connections Menu on page 8-1.Personal Customizes buttons, and set SIP options. See Personal Menu on page 7-3.
7 - 2Clock & AlarmsThe Clock & Alarms settings can be accessed from the Home screen or the Settings Menu.1. On the Home screen, tap the line that displays the time and date ORTap  > Settings > Clock & Alarms,2. The Clock Settings screen appears. This setting sets the system clock. All scheduled items run according to this setting. Tap the arrow to the right of the time zone to open the drop down menu. Select the appropriate time zone from the menu. Set the correct time and date in the remaining fields and tap OK to save.System Adjusts system settings. See System Menu on page 7-7.Microsoft My Phone Synchronizes your phone’s contacts, calendar, tasks, text messages, music, photos, videos, and other documents with your My Phone account at http:\\myphone.microsoft.com.Icon Description
7 - 3Personal MenuTo access the Personal Menu, tap   > Settings > Personal. The screen opens displaying the Per-sonal Menu.ButtonsThe Buttons setting programs certain keyboard buttons to launch applications or execute commands. Enable HotKeysDefault Buttons setting assignments are inactive until you enable the HotKeys Power Tool. Tap  > Power Tools and tap the HotKeys icon  once. HotKeys is enabled, and the button assignments in the Buttons setting are active.For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for download from the web at www.honeywellaidc.com.Icon DescriptionButtons Program the side buttons to perform specific tasks. See Buttons on page 7-3.Owner Information Enter your contact information (e.g., name, company, address, telephone number and E-mail address).Phone This Phone icon is present on Dolphin models equipped with WWAN radio (GSM/UMTS/GPRS/EDGE) capabilities. Tap this icon to set up user parameters. See Setup Options on page 9-7.
7 - 4Changing Button Assignments1. After HotKeys is enabled, tap   > Settings > Personal   > Buttons  . Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting. You cannot add buttons to this window.2. To change button assignment, tap on the name of the button in the Button column, and then select a program or command in the Assign a program drop down list. 3. Tap OK to save.4. Press the button to verify that the program is launched or action performed.Available ApplicationsThe Assign a program list contains the applications installed on the terminal. If there is a program installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start Menu\Programs folder. For instructions about creating shortcuts, see Using File Explorer on page 7-5.Additional FunctionsThe Assign a program list also contains the following commands: Command Description<Context Menu> Performs the same function as tap-and-hold to open the context menu for the control.<Input Panel> Opens the soft input panel.<Left Softkey> Opens the menu or performs the action displayed on the left side of the Command bar.<Scan1> Activates the scanner/imager.<None> Nothing happens when the button is pressed. <OK/Close> Performs the same function as tapping OK on the screen.
7 - 5Using File ExplorerIf you do not see the program listed, you can either use File Explorer to move the program or ActiveSync on the workstation to create a shortcut to the program and place the shortcut in the Start Menu folder.Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files remain where they need to be for the system to find them to perform system functions.1. Tap  > File Explorer  , and navigate to the program (My Device > Program Files). 2. Tap and hold on the program, then tap Copy on the pop-up menu. <Right Softkey> Opens the menu or performs the action displayed on the right side of the Command bar.<Scan2> Activates the scanner/imager.<Rotate Screen> Changes the screen orientation from portrait to landscape.<Scroll Down> Scrolls down in the open application.<Scroll Left> Scrolls left in the open application.<Scroll Right> Scrolls right in the open application.<Scroll Up> Scrolls up in the open application.<Start Menu> Opens the Start menu.Command Description
7 - 63. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu > Programs), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. Note: If there is no blank space available in the window, tap on Menu > Edit > Paste Shortcut.4. Tap   to verify that the program now appears on the Start menu.Using ActiveSync on the WorkstationHere, you are performing the same basic process as on the terminal, except that you are using the Explore utility (Windows Explorer) to copy and paste the shortcut.1. Open ActiveSync > Explore and navigate to the program.2. Right-click on the program and select Create Shortcut. 3. Select the shortcut, right-click, and select Cut.4. Navigate to the Start Menu folder (Windows > Start Menu > Programs).5. Right-click on an empty area and select Paste Shortcut. 6. On the terminal, tap the Start menu.7. Verify that program appears.
7 - 7System MenuThe System menu enables you to verify and sometimes alter system parameters. To access the System menu, go to Start > Settings > System. Tap the appropriate icon to open that system setting.       Icon See PageAbout See About on page 7-8.Backlight See Backlight on page 7-9.Battery See Battery on page 7-10.Certificates See Certificates on page 7-10.Customer Feedback See Customer Feedback on page 7-10.Encryption See Encryption on page 7-11.Error Reporting See Error Reporting on page 7-11.
7 - 8AboutThe About system setting displays specific information about the terminal. It contains three screens:Version Screen Displays the information about the software, operating system, and processor.Device ID Screen Displays the information the terminal uses to identify itself to other devices. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices.Device name: Displays the system’s default name. The device name is used by ActiveSync.Description: Displays the description of the device ID.External GPS See External GPS on page 7-11.Five Volt Control See Five Volt Control on page 7-12.Smart Sensors See Smart Sensor on page 7-12.Managed Programs See Managed Programs on page 7-14.Memory See Memory on page 7-15.Power See Power on page 7-16.RIL See RIL on page 7-16.Regional Settings See Regional Settings on page 7-16.Remove Programs See Remove Programs on page 7-17.Screen See Screen on page 7-18.Task Manager See Task Manager on page 7-19.Icon See Page
7 - 9Copyrights Screen: Displays important copyright information.BacklightThe Backlight system setting enables you to customize backlight functionality for the display. The back-light for the color display is user-defined. The Backlight system setting screen contains three tabs: Bat-tery Power, External Power, and Brightness.Tap  > Settings > System > Backlight.  The Battery Power tab determines the backlight timeout when the terminal is running on battery power.The External Power tab determines the backlight timeout when the terminal is running on external power.The options on the power tabs are the same. Turn off backlight:  Select how many minutes you want to elapse before the backlight automatically turns off.Turn on backlight: Select this option if you want the backlight to turn on when the button is pressed or the touch screen is tapped.The Brightness tab determines the backlight intensity. Move the slider to set the intensity of the back-light. The default is 8. The Auto adjust backlight option allows the light sensor to automatically adjust the display brightness based on the ambient light. The Auto adjust backlight option is also accessible from the Smart Sensors applet, see Smart Sensor on page 7-12.Battery Power Tab External Power Tab Brightness Tab
7 - 10BatteryThe Battery system settings menu contains two tabs: Battery Status and Log Config. The Battery Sta-tus tab provides the status of the main battery pack (e.g., Battery Time to Full or Battery Time to Empty, Voltage, Current, Temperature, Chemistry, and Serial Number). The Log Config Tab allows you to con-figure the BatteryLogFile.Tap  > Settings > System > Battery   CertificatesCertificates shows you the certificates that are recognized by the operating system. It contains three screens.Customer FeedbackCustomer Feedback gives you the option to participate in the Microsoft Customer Experience Improve-ment Program. Battery Status Tab Log Config TabWhen external power is supplied to the terminal, “Battery Time to Full” is listed. When power is supplied by the battery pack, “Battery Time to Empty” is listed.Intermediate Screen Personal Screen Root Screen
7 - 11EncryptionEncryption gives you the option of encrypting files placed on storage cards so that those files cannot be read by any other device.Error ReportingError Reporting gives you the option of enabling or disabling the error reporting function of Windows Embedded Handheld 6.5.External GPSExternal GPS determines which port a third-party GPS software application can use to access the GPS receiver. Note: You need the installation parameters from the GPS manufacturer to configure the connection. Access Screen Hardware Screen Programs Screen
7 - 12Five Volt ControlFive Volt Control gives you the option to manually enable 5V output to supply power to an external device. By default, 5-Volt Output automatically turns on when AC power is applied to the terminal. If you want to use a USB memory stick without AC power, then you must manually turn on the 5-Volt Output. Do not leave 5-Volt output enabled when you are not using it to supply power to an external device.Smart SensorThe Smart Sensor configuration utility enables you to configure the Dolphin’s integrated accelerometer, light, and proximity sensors.Tap  > Settings > System > Smart Sensor. Motion SettingsMotion Settings enable you to customize how the terminal responds to motion and object orientation for advanced power management.Display Settings enables or disables Auto Display Orientation. When enabled, the Dolphin's display automatically switches between portrait and landscape depending on how you hold the terminal.Power Management Settings customize how the terminal responds to object orientation and motion. • Save power by turning off the display or suspending the terminal when it is placed face down. • Modify the Motion Detection settings to wake the terminal from suspend mode or prevent the terminal from entering suspend mode when motion is detected.
7 - 13Event Track displays an event log summary of detected free fall events exceeding 2 ft. over 250 ms. The summary includes the time, date, and duration of the most recent 50 events. Several options are provided for audible notification of free fall events.Light SettingsLight Sensor Settings customize how the terminal responds to the environmental lighting conditions in which the terminal is being used.•Enable Display Backlight Adjustment automatically adjusts the brightness of the display screen depending on the environmental lighting conditions.•Enable Automatic Keypad Backlight automatically turns the keypad backlight on or off depending on the environmental lighting conditions.Proximity SettingsProximity Sensor Settings customize how the terminal responds to objects detected close to the touch screen display (e.g., a person's face, carrying holster, or tabletop). When enabled, the terminal automatically turns the display off when it detects an object in close proximity to the entire touch panel display. The display turns back on when the sensor detects the removal of the object.
7 - 14Managed ProgramsManaged Programs are a list of programs that are managed if enrolled to enterprise domain. Managed Programs is the client-side that works with the server product System Center Mobile Device Manager (MDM). MDM consists of MDM Gateway Server and one or more computers that run MDM Device Man-agement Server; MDM Enrollment Server; and Microsoft SQL Server® 2005 databases. It lets system administrators:• provide an authenticated connection to LOB applications, managed Group Policy, and application packages.• use Group Policy and software packages to manage the enrolled Windows phones (enforce policy, wipe devices, etc.). • manage the requests for and retrieving of certificates for devices and for creating the Active Directory® Domain Service objects that represent these devices. By using these objects, you can manage the devices as if they were members of a domain.Accelerometer CalibrationTap Start to calibrate the integrated accelerometer sensor used for motion detection. When calibration is complete, the "Accelerometer Calibration Finished!" message window appears.
7 - 15MemoryThe Memory applet shows the capacity and usage of the Storage and Program portions of the Flash file system. The Storage portion includes the IPSM folder, which can be detailed under the Storage Card tab. When the Program portion becomes too full, you can use the Task Manager to remove any unneces-sary tasks. Main ScreenThis screen displays the usage statistics of the flash memory. Storage Card ScreenThis screen displays the current capacity and usage sta-tistics of the selected memory type: IPSM or Storage Card. Select the memory type from the drop-down list. IPSM is selected by default. Total storage card memory = The total MB of memory capacity of IPSM or Storage Card.In use = The MB currently being used.Free = The MB that is still available for use. IPSM—Short for Internal Persistent Storage Manager. Data or programs stored in the IPSM are not affected when the operating system is upgraded. Autoinstall programs, for example, are stored in \\IPSM\Honeywell\Autoinstall so that they are always installed after an operating system upgrade or factory reset. Contact a Honeywell technical support representative for more information on how to perform a factory reset. For contact information, see Technical Assistance on page 18-1.Storage Card—You can install one memory card in Dolphin terminals (see Installing a Memory Card on page 3-17). If a storage card is installed in the terminal, you can select it in the drop-down list and see capacity and usage statistics for the card.
7 - 16RILThe RIL Information screen displays useful statistics for the GSM WAN Voice module (PH8).To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-6).PowerPower system settings contains two tabs: Battery and AdvancedTap    > Settings > System > Power Note: When the terminal “powers off”, it enters Suspend Mode, see page 2-11 for additional information.Regional SettingsRegional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the $ or €€ symbol), time, and date. These specifications apply to all screens, including the Home screen. The Region tab displays an overview of the region selected in the drop-down list at the top. Battery TabThe battery tab displays the power level status of the main battery and the status of the backup battery. Note: The Backup Battery gauge registers either 0% or 100%. The percentage is not an indication of the level of charge remaining on the backup battery. An installed and functional battery registers 100%. A total discharge or a battery error registers 0%. For detailed information on the main battery pack, see Battery on page 7-10.Advanced TabDetermines power time-outs.For On battery power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on battery power.For On external power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on external power.
7 - 17The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and the results appear on the screen. To see specific settings or to change a specific setting, tap on one of the tabs, make the change, and tap OK to save it.Remove ProgramsRemove Programs enables you to remove programs installed on the terminal. Any program (usually CAB or DLL files) stored in the \\IPSM\Honeywell\Autoinstall folder re-installs after a software upgrade or a factory reset. If a program is manually removed using the Remove Programs application, the program does not re-install on a hard or soft reset. Note: A program (file) does not automatically install if it is added to the \\IPSM\Honeywell\Autoinstall folder and a hard or soft reset is performed. For information on program installation, see Installing Additional Software on page 8-10.For information about the system resets, see Resetting the Terminal on page 2-11. See Honeywell sup-port for more information on how to perform a factory reset.1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list.
7 - 18ScreenThe Screen system setting contains three screens: General, Clear Type, and Text Size.General ScreenOrientationThe General screen enables you to set the dynamic screen rotation. Three choices of screen orientation are supported: Portrait, Landscape (right-handed), and Landscape (left-handed).Align ScreenThe General Tab also allows you to re-align the screen. You need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately. Tapping Align Screen brings up the align screen window where you are guided to tap a target several times. This re-calibrates how the touch screen receives input.• Alignment should always be performed with a stylus designed for touch panel applications. The small point is required for accurate calibration.• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target.ClearType ScreenThe display supports ClearType font rendering, which is a Microsoft technology that dramatically increases the readability of text on LCD displays.To enable Clear Type font rendering, select Enable ClearType and tap OK. For more information about Clear Type font rendering, visit: www.microsoft.com/typography/WhatIsClearType.mspx.
7 - 19Task ManagerThe Task Manager provides information about applications and processes running on your mobile com-puter. You can use the Task Manager to monitor the memory and CPU usage of specific applications and processes. Check the Task Manager when you are receiving out of memory errors or when the mobile computer is running slowly. Text Size ScreenThe Text Size screen enables you to perform font scaling within certain views of the: • Home screen, • Contacts, • Calendar, • Messaging, and •Tasks. Font scaling means that you can increase or decrease the point size of the font on application windows.To change the font size, move the slider toward Smallest or Largest. The Example text changes to reflect the font change. Tap OK to save the new font size setting.
7 - 20Using the Task ManagerApplications To view the status of the programs running on your mobile computer, tap the Menu button at the bottom of the screen, then tap View > Applications. From the application list, you can:• Tap and hold on an application, then tap Switch To on the pop-up menu.• Tap and hold on an application, then tap End Task or End All Tasks on the pop-up menu. Note: Anytime you stop a running program, it frees up memory. To free up memory, return to the running program, save your data, and close the application. Processes To view information about the processes running on the mobile computer, tap the Menu button at the bottom of the screen, then tap View > Processes.
8 - 18CommunicationConnections MenuThe Connections system setting provides access to the terminal’s various wireless communication options.  Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).Icon Tapping this icon…Beam Enables infrared communication. See Receiving Data on page 8-3.Connections Opens Microsoft’s connections manager. See Connections Manager on page 8-4.Dolphin Wireless ManagerManages the wireless radios installed in the terminal. See Dolphin Wireless Manager on page 8-6.  Note: The Dolphin Wireless Manager icon may not appear on the Connections menu on terminals running Microsoft Windows Embedded Handheld 6.5 Classic. For information on how to access the Dolphin Wireless Manager, see page 8-6.Domain Enroll Opens the Enrollment screen for connecting your phone with company resources. Note: System administrator password is required for domain enrollment.USB to PC Enables advanced wired USB to PC communication via sync software. See Connecting and Synchronizing the Terminal and Workstation on page 8-8.Network Cards Manage Network card settings.
8 - 2Using the IrDA PortUsing the IrDA port, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Embedded Handheld information such as Contacts and Tasks, as well as software upgrades.IrDA Port LocationNote: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.To send or receive, the IrDA ports of both devices - whether it is two terminals, or a terminal and a host device - must be aligned with each other and within a close range. The maximum data transfer speed is 115 Kbps.Sending Data1. Align the IrDA ports.2. Open the program where you created the item you want to send and locate the item in the list.You can also beam files, but not folders, from File Explorer. 3. Tap and hold the item and select Beam File. IrDA Port
8 - 34. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.” 5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The selected device reads “Sending.”6. When the file transfer is complete, the selected device reads “Done.”Receiving DataThe Beam Setting must be set to receive all incoming beams from other infrared devices. 1. Verify that beam settings are set to receive. Tap   > Settings > Connections > Beam. The Beam Settings window should appear as follows:   2. Align the IrDA ports.3. Have the owner of the other device send the data to you. 4. Your terminal automatically begins receiving the data.5. A popup message appears asking if you want to save the incoming file.6. Tap Yes to receive the file.
8 - 4Connections ManagerMicrosoft’s Connections Manager sets up multiple network connections to Internet Service Providers (ISPs) via external modem.Do NOT enter connection parameters in the Connections Manager if: • you are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses the settings from each radio’s configuration utility to connect. The connections manager is used primarily to setup WAN modem dial up connections. • you are using Wireless Zero Config. By default, WZC is disabled on Dolphin terminals.To Access the Connections ManagerTap  > Settings > Connections   > Connections . TasksThe Tasks screen enables you to initially configure, and then manage network settings when using a modem. Select an item in this list and then complete the setup screens that follow with the appropriate information for your network.My ISPThe links under this heading enables you to add and manage modem connections to an ISP. To com-plete the setup screens, obtain the following information from your ISP:• ISP dial-up access telephone number • User name• Password• TCP/IP settingsMy Work NetworkThese links enable you to establish the following connections types:• Modem• Virtual Private Network (VPN)
8 - 5• Proxy server connectionNote: If you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy settings during synchronization with the workstation. If these settings are not on your workstation or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.To complete the setup screens, obtain the network parameters from your system administrator.Modify an Existing ConnectionManage Existing Connections appears on the Connections tab after at least one network connection has been established. Tap  Manage Existing Connections on the Horizontal scroll and follow the setup screens. AdvancedThe Advanced screen enables you to select the default network, dialing rules, and IP address exceptions for modem connections.Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.
8 - 6Dolphin Wireless ManagerThe Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board radios. Each radio has its own configuration program. The Dolphin Wireless Manager also pro-vides shortcuts to the configuration utilities for each radio. Tap   on the Home screen to access the Dolphin Wireless Manager.OR 1. Tap once on the Title bar to access the Horizontal Scroll bar. 2. Tap . 3. Select, “Dolphin Wireless Manager”.Dolphin Wireless Manager WindowNote: Not all Dolphin models are equipped with the same radio types. Your Dolphin Wireless Manager Window may differ slightly from what is illustrated depending on your Dolphin model.Enabling the Radios1. Tap   on the Home screen to access the Dolphin Wireless Manager. 2. Tap anywhere inside the rectangle of the radio you want to enable.If applicable, information about the radio appears when the radio is activated.These buttons show you the state of the radio.
8 - 73. The radio begins activating.4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.Note: If applicable, information about the radio appears in the rectangle. Accessing Radio Configuration UtilitiesEach radio has its own configuration utility that you can access by tapping Menu on the tile bar.Radio Type Menu Option802.11a/b/g/n Tap  WLAN Settings and the Honeywell WLAN Security Supplicant opens. The Honeywell WLAN Security Supplicant User’s Guide is available for download from the Dolphin 99EX or 99GX product page at www.honeywellaidc.com. Bluetooth Tap  Bluetooth Settings and the Bluetooth Settings open. For details, see Working with the Bluetooth Radio on page 10-1.GSM/HSDPA/UMTS/GPRS/EDGE Tap  Phone Settings and the Phone opens. For details, see Working with Wireless Wide Area Networking (WWAN) on page 9-1.GSM/CDMA Tap  Gobi Settings and the Gobi Manager opens. For details, see Gobi Manager on page 9-13.
8 - 8Network CardsThe Network Cards screen allows you to set and configure the type of Network Adapter the Network card in the terminal uses. You can modify the adapter settings (e.g., Name Servers or IP address) by tapping on the  adapter type or highlighting the adapter and tapping Edit at the bottom of the screen. Connecting and Synchronizing the Terminal and WorkstationTo synchronize data between the terminal and the workstation, ActiveSync (version 4.5 or higher) or Windows Mobile Device Center must be installed and configured for the appropriate communication type on the host workstation (Windows-based PC) and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate com-munication.If ActiveSync (4.5 or higher) or Windows Mobile Device Center is not installed on the host workstation, you can download and install the most current version of the software from the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=147001).Note:  ActiveSync on your Dolphin terminal works with Windows Mobile Device Center on host workstations running Windows Vista or Windows 7 and with ActiveSync on host workstations running Windows XP. For detailed information on ActiveSync and WMDC visit the Microsoft Windows Phone Web site.When communicating via ActiveSync or Windows Mobile Device Center, your terminal is designed to be connected to the host workstation with a communication peripheral sold/manufactured by Honeywell, such as the charge/communication cable. Use of any peripheral not sold/manufactured by Honeywell may cause damage not covered by the warranty. Capabilities• Back up and restore your device data. • Copy (rather than synchronize) files between your device and workstation.• Control when synchronization occurs by selecting a synchronization mode. For example, you can synchronize continually while connected to your workstation or only when you choose the synchronize command.!
8 - 9• Select which information types are synchronized, controlling how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.Communication TypesThe Dolphin terminal supports the following types of communication via ActiveSync through its I/O Connector (see page 3-11) on the bottom panel:USB The USB cable and hardware peripherals allow the terminal to communicate with a workstation or to networked through a USB hub. The Dolphin terminal supports Hi-Speed USB communication (USB 2.0); maximum data transfer rate is 480 Mbps. The Dolphin terminal defaults to USB communication out of the box.RS232 The RS232 cable allows the terminal to communicate with a workstation, modem, or any RS232 device. Maximum data transfer rate is 115 Kbps.Hardware Requirements for Setup• Dolphin communication peripheral (e.g., HomeBase, eBase, USB or RS232 Communication/Charge Cable) and power supply.• A USB cable (for USB communication) or Serial cable (for RS232 communication) if one is not supplied with your Dolphin communication peripheralSoftware Requirements for Communication• ActiveSync (v4.5 or higher) or Windows Mobile Device Center installed and configured on the host workstation (PC), see Setting Up the Host Workstation on page 8-9.Note: ActiveSync or Windows Mobile Device Center must be setup on your workstation before you initiate synchronization from the terminal for the first time.• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher),  Windows XP, Windows Vista, and Windows 7 operating systems.Setting Up the Host WorkstationTo synchronize data between the terminal and the workstation, ActiveSync (v4.5 or higher) or Windows Mobile Device Center must be configured for same communication type on both the host workstation and the Dolphin terminal.ActiveSyncVerify that ActiveSync is configured to use the appropriate communication type.1. In the ActiveSync window on your workstation, select File > Connection Settings.2. Do one of the following:a. For USB communications, check the box next to “Allow USB connections”.b. For RS232 communications, check the box next to “Allow connection to one of the following”, and select COM1 from the drop down menu.Note: You can have both USB and RS232 selected in the software without affecting processing. However, your hardware setup should use only RS232 or USB, not both.
8 - 10Connecting the Dolphin Terminal to the Host WorkstationAfter setting up both the workstation and the terminal:1. Connect the Dolphin terminal to the workstation using a Dolphin communication peripheral. 2. ActiveSync or Windows Mobile Device Center should open and connect automatically to the Dolphin terminal. Synchronizing with the Host WorkstationAfter setup, synchronization begins automatically whenever the terminal’s mechanical connector con-nects to a Dolphin peripheral that is connected to a host workstation with ActiveSync or Windows Mobile Device Center installed. For additional information visit the Microsoft Phone Web site (http://go.micro-sot.com/fwlink/?LinkId=147001).Exploring the Terminal from the WorkstationActiveSync1. Open the main ActiveSync window (on the desktop). 2. Click Explore. This opens the Mobile Device folder for the terminal in Windows Explorer. 3. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting.Windows Mobile Device Center1. Open Windows Mobile Device Center (on the desktop).2. Click File Management. This opens the Mobile Device folder for the terminal.3. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting.Installing Additional SoftwareDolphin terminals ship with the operating system, radio drivers, and custom Honeywell software already installed. These are the default programs that install when your terminal first boots up. You can install additional software programs to the terminal provided that the following parameters are met: • The software program was created for a Windows Embedded Handheld 6.5 device.• The terminal has enough memory to store and run the program.• The program has an EXE, CAB, or DLL extension.When selecting programs, verify that the program and version of the program are designed for the Win-dows Embedded Handheld 6.5 and the terminal’s processor. You can verify your processor by tapping  > Settings > System > About > Version. Make a note of the information in the Processor field. To install additional software, you can use the communication options described in this chapter.•Adding Programs Using ActiveSync or Windows Mobile Device Center, see page 8-11.•Adding Programs Using the Internet, see page 8-12.
8 - 11Adding Programs Using ActiveSync or Windows Mobile Device CenterGenerally, software for Windows Embedded Handheld devices must be installed to the host workstation first, then transferred to the Dolphin terminal.Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and the Dolphin terminal is required to add programs. For additional information, see Connecting and Synchronizing the Terminal and Workstation on page 8-8.1. Download the program to the workstation from either the Internet or the install CD. You may see a singe *.exe or setup.exe file, a *.cab file, or a *.dll file.Note: There may be several versions of files for different device types and processors. Select the file that matches the terminal’s processor.2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the terminal to the workstation via a Dolphin communication peripheral.If the File is an Installer (*.exe or *.setup.exe)An installer program is one that installs on the workstation and the terminal simultaneously; one process installs to both devices.1. On the workstation, double-click the *.exe or setup.exe file. The installation wizard begins. 2. Follow the directions on the workstation screen. The installation process includes transferring the software to the Dolphin terminal. If the File is Not an InstallerSome programs cannot be installed on PCs because they are designed exclusively for Windows Embed-ded Handheld devices. In these cases, the appropriate files must be stored on the host workstation and transferred to the terminal via ActiveSync Explore or Windows Device Mobile File Management. Note: You know that the program is not an installer because an error message stating that the program is valid but designed for a different type of computer appears when you try to install the program on the workstation. 1. If you cannot find any installation instructions for the program in the Read Me file or documentation, do one of the following:a. Open ActiveSync and click Explore, orb. Open Windows Mobile Device Center and click File Management 2. On the workstation, navigate to the workstation folder containing the program file(s). Copy and paste the file(s) into the Program Files folder on the terminal.• If you want the program to be part of the Autoinstall that occurs after a factory reset or software upgrade, paste the program file(s) in both the \IPSM\Honeywell\Autoinstall folder and the \Honeywell\Autoinstall. Note: Contact a Honeywell technical support representative for information on how to perform a factory reset. See Technical Assistance on page 18-1 or go to www.honeywellaidc.com.3. On the terminal from the Start screen, tap File Explorer, navigate to the folder where the program is located.4. Tap on the program file to start the installation.• If you copied the file to the \Honeywell\Autoinstall folder, you can perform a Soft Reset (CTRL + ENTER) to install the program. For more information, see Hardware Maintenance on
8 - 12page 3-16.Connecting the Terminal to a Wireless NetworkYou connect the terminal to a wireless network through the on-board radio (802.11a/b/g/n, Bluetooth, and/or GSM/CDMA). Each radio has its own configuration utility and requires specific information about the wireless network to connect. Successful connection depends on your network infrastructure about which you will need specific information from your network administrator.WLAN (802.11a/b/g/n)The 99EX and 99GX has a 2.4 GHz 802.11b/g/n - 5.0 GHz 802.11a/n WLAN (Wireless Local Area Net-work) radio. The radio is interoperable with other 802.11a/b/g/n, Wi-Fi compliant products including access points (APs), workstations via PC card adapters, and other wireless portable devices. By default, the 802.11a/b/g/n radio is disabled after each factory reset. The next step is to configure the connection parameters of the radio to connect to a wireless network.WLAN RadioThe WLAN radio is configured in the Honeywell WLAN Security Supplicant, which you access by tapping the program icon in the task tray near the bottom of the touch screen. For complete configuration instruc-tions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from www.honeywellaidc.com. A link to this guide appears on the Dolphin 99EX or 99GX product page.Adding Programs Using the InternetWhen you have established a network connection, you can access the Internet and download additional software programs.Note: When selecting programs, verify that the program and version of the program are designed for Windows Embedded Handheld and the terminal’s processor. You can verify your processor by tapping > Settings > System > About > Version. Make a note of the information in the Processor field. 1. Open Internet Explorer and navigate to the program’s location. You may see a single *.exe or setup.exe file, or several versions of files for different device types and processors.2. Select the program version that matches your Dolphin terminal and processor.3. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.4. Download the program to the terminal directly from the Internet. You would normally store the program in the \Program Files folder unless another location is required by the program.5. On the terminal, tap the installer file: e.g., *.exe or setup.exe file.6. The installation wizard for the program begins.7. Follow the directions on the screen to complete the installation.Software UpgradesContact a Honeywell technical support representative for information on available software upgrades for your Dolphin terminal, see Customer Support on page 18-1 or go to www.honeywellaidc.com.
8 - 13To prevent data loss, back up all user data to an SD card or external memory device beforeperforming an upgrade.Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and the Dolphin terminal may be required for some types of software upgrades. For additional information, see Connecting and Synchronizing the Terminal and Workstation on page 8-8.For information on File Provisioning on the 99EX and 99GX, see page 2-10.99EX and 99GX COM Port Assignment TableCOM Port DescriptionCOM0 UnusedCOM1 Serial Port: RS232 Connector on the bottom panelCOM2 BluetoothCOM3 IrDA: Serial Infrared (SIR) up to 115 KbpsCOM4 AvailableCOM5 Bluetooth DUNCOM6 IrCOMMCOM7 GPS: COM Port for the GPS receiver (99EX Models)COM8 USB Serial: Virtual USB Serial port for ActiveSyncCOM9 Bluetooth BTHATCI server!
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9 - 19Working with Wireless Wide Area Networking (WWAN)Overview The 99EX has two options for WWAN connectivity, a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio or a data only Gobi radio, which supports GSM/HSPA+/UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO. The 99GX has one option for WWAN connectivity, a data only Gobi radio, which supports GSM/HSPA+/UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO.RequirementsUsing GSM/HSPA+/UMTS/GPRS/EDGE requires:• a network subscription to a GSM/HSPA+/UMTS/GPRS/EDGE network (you need to know what service providers are in your geographic area), and• an installed SIM card that has been activated by the network service provider (see SIM Card Installation on page 9-3).Using a CDMA requires:• an active account with a CDMA carrier. The account is linked to the Mobile Equipment Identifier (MEID) of the integrated WWAN radio.Penta Band AntennaThe WWAN radio features an internal antenna that is optimized for power output and receiver sensitivity. This is an omni-directional antenna. For the WWAN radio, there is a unified penta band antenna that supports 850/900/1800/1900 (GSM/GPRS/EDGE), 850/1900/2100 (HSPA+/UMTS), and 850/1900 (CDMA). GSM  Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless WAN system that is constantly evolving and growing. HSPA+ Short for High-Speed Download Packet Access, HSPA+ is a non-voice value added service that allows packet-switched data to be instantly sent and received across mobile telephone networks.UMTS Short for Universal Mobile Telecommunications System, UMTS is a non-voice value added service that allows packet-switched data to be instantly sent and received across mobile telephone networks.GPRS  Short for General Packet Radio Service, GPRS is a non-voice value added service that allows packet-switched data to be instantly sent and received across mobile telephone networks.EDGE E-GPRS is a non-voice value added service that allows packet-switched data to be instantly sent and received across mobile telephone networks at a higher data rate than standard GPRS.CDMA Short for Code Division Multiple Access.1xRTT Short for Single-Carrier Radio Transmission Technology.EVDO Short for Evolution-Data Optimized.
9 - 2Signal StrengthThe signal strength of the WWAN connection is indicated by the number of bars that appear in the signal strength icon in the Title bar at the top of the window. Voice and Data Communication Dolphin 99EX terminals with integrated data+voice GSM/HSPA+/UMTS/GPRS/EDGE radios are opti-mized for the following two-way voice and data communications:   Voice: GSM voice data (dial-up) Data: Available speed depends on the wireless network carrier and their supported packet-data technol-ogy in addition to network conditions.GPRS Class 10: data transmission max. 85.6 kbps (DL), max. 42.8 kbps (UL) HSPA+: data transmission max. 14.4 Mbps (DL), max. 5.76Mbps (UL) UMTS: data transmission max. 384 Kbps (DL), max 384 Kbps (UL)EDGE (E-GPRS) Class 10: data transmission max. 237 Kbps (DL), max. 118 kbps (UL)You can use the GSM radio for voice communication and data communication, but not at the same time. If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you cannot use the phone.Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity. Icon Indicates…The signal strength of the radio connection.The signal strength of the phone (voice) connection; see GSM/HSPA+ Global Radio Dolphin Models on page 9-5.The signal strength of the data connection; see Data Communication (GSM/HSPA+ Global Radio Dolphin Models) on page 9-9.
9 - 3SIM Card InstallationShort for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security keys, contacts, etc. SIM cards can be installed in compatible mobile devices, enabling you to switch devices without losing personal and setup information. SIM Card RequirementsBefore installing the SIM card:• The service provider must activate the SIM card.• The terminal must be powered down.Note: If no SIM card is installed, you can still make emergency phone calls (e.g., 9-1-1).T6 TORX ScrewBattery WellProtective SIM/Memory Card Door
9 - 4Installing a SIM Card1. Press the Power key  to put the terminal in Suspend Mode.2. Release the hand strap near the speaker on the back panel of the terminal.3. Remove the battery door.4. Wait at least 3 seconds, then remove the battery.5. Remove the T6 TORX screw securing the protective door closed.6. Lift up the lower left corner of the door to access the SIM card socket.7. Unlock the access door to the memory socket by sliding the door toward the IrDA port side of the terminal. 8. Lift the door up to expose the socket.9. Insert the SIM card into the socket.Note: Make sure the interface on the card is connected to the SIM Card interface in the socket; align the beveled corner of the card with the beveled corner of the socket.10. Close and lock the access door.11. Close the protective door over the memory socket. Install and tighten the T6 TORX screw to secure the door closed.12. Install the battery and the battery door.13. Press the Power key  or SCAN key to wake the terminal.Step 5Step 7Step 8Step 9Step 6Step 10
9 - 5Enabling the WWAN RadioBy default, the WWAN radio is not enabled after a factory reset. Verify the status of the radio in the Dol-phin Wireless Manager.Tap   on the Home screen to access the Dolphin Wireless Manager.If the WWAN radio is OFF, tap the rectangle to enable or turn ON the radio. GSM/HSPA+ Global Radio Dolphin ModelsVoice CommunicationYou can use the Dolphin 99EX terminal as a phone over the GSM radio.Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity.Audio ModesThe front panel of the terminal contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network.There are two audio modes:•Handset Mode - The front speaker is used for receiving handset voice calls and the front panel microphone provides audio input to the terminal. •Hands-Free Mode - Hands-free mode is when you use the rear speaker as a speakerphone. To switch to speakerphone, tap on the speaker button in the Dialer window, see Accessing the Dialer Window on page 9-6.

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