Honeywell MS9500 User's Guide User Manual To The 80d6ad11 3baf 41d0 Ac54 D1c95c32881c
User Manual: Honeywell MS9500 to the manual
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Page Count: 48
- MS9500 Voyager™ Series- Disclaimer
- Trademarks
- Patents
- Table of Contents
- Introduction
- Installing the Scanner to the Host System
- The MS9540 VoyagerCG Series
- Stand Kits
- Indicators
- Configuration Modes
- Upgrading the Firmware
- Depth of Field
- IR Activation Range
- Applications and Protocols
- Troubleshooting Guide
- Design Specifications
- Scanner and Cable Terminations
- Limited Warranty
- Regulatory Compliance
- Index
- Customer Support
 
 

MS9500 Voyager™ Series 
Single-Line Hand Held Laser Scanner 
User's Guide 
Disclaimer 
Honeywell International Inc. (“HII”) reserves the right to make changes in 
specifications and other information contained in this document without prior 
notice, and the reader should in all cases consult HII to determine whether any 
such changes have been made.  The information in this publication does not 
represent a commitment on the part of HII. 
HII shall not be liable for technical or editorial errors or omissions contained 
herein: nor for incidental or consequential damages resulting from the furnishing, 
performance, or use of this manual. 
This document contains propriety information that is protected by copyright.  All 
rights reserved.  No part of this document may be photocopied, reproduced, or 
translated into another language without the prior written consent of HII. 
© 2000-2013 Honeywell International Inc.  All rights reserved. 
Web Address: www.honeywellaidc.com 
Trademarks 
Voyager, VoyagerCG, MetroSelect, MetroSet, and CodeGate are a trademarks 
or registered trademarks of Metrologic Instruments, Inc. in the United States 
and/or other countries. 
Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of 
Microsoft Corporation. 
IBM is a trademark of International Business Machines Corporation. 
Other product names mentioned in this manual may be trademarks or registered 
trademarks of their respective companies and are the property of their respective 
owners. 
Patents 
For patent information, please refer to www.honeywellaidc.com/Patents. 

ii 
TABLE OF CONTENTS 
Introduction 
Product Overview   ............................................................................................. 1
Scanner and Accessories   ................................................................................. 2
Scanner Components   ....................................................................................... 4
The PowerLink Cable 
Disconnecting   ............................................................................................... 5
Connecting   ................................................................................................... 5
Labels   ............................................................................................................... 6
Maintenance   ..................................................................................................... 6
Installing the Scanner to the Host System 
RS232, Laser Emulation, and Light Pen Emulation   .......................................... 7
RS485   .............................................................................................................. 8
Keyboard Wedge   .............................................................................................. 9
Stand-Alone Keyboard   ................................................................................... 10
Integrated USB 
Full Speed   .................................................................................................. 11
Low Speed   ................................................................................................. 11
The MS9540 VoyagerCG Series 
How to Use CodeGate and the Manual Activation Mode   ............................... 12
Three Modes of Operation  .............................................................................. 12
Stand Kits 
Types  .............................................................................................................. 13
Assembly   ........................................................................................................ 14
Indicators 
Audible   ........................................................................................................... 17
Visual  .............................................................................................................. 18
Failure Modes   ................................................................................................. 19
Configuration Modes   .......................................................................................... 20
Upgrading the Firmware   ..................................................................................... 23
Depth of Field   ..................................................................................................... 24

iii 
TABLE OF CONTENTS 
IR Activation Range   ............................................................................................ 25
Applications and Protocols   ................................................................................. 26
Troubleshooting Guide   ....................................................................................... 27
Design Specifications 
Operational   ..................................................................................................... 30
Mechanical   ..................................................................................................... 31
Electrical   ......................................................................................................... 31
Environmental   ................................................................................................ 31
Scanner and Cable Terminations 
Scanner Pinout Connections   .......................................................................... 32
Cable Connector Configurations   .................................................................... 34
Limited Warranty   ................................................................................................ 36
Regulatory Compliance 
Safety   ............................................................................................................. 37
EMC   ............................................................................................................... 38
Index  ................................................................................................................... 40
Customer Support   .............................................................................................. 42
Technical Assistance   ...................................................................................... 42
Product Service and Repair   ............................................................................ 42

1 
INTRODUCTION  
Product Overview 
Honeywell’s MS9500 Voyager™ series of hand-held (single-line) laser scanners 
offers the user an aggressive solution for scanning all standard 1D bar codes 
including GS1 DataBar™ (RSS) bar codes.  The MS9500 series is equipped with 
both in-stand and out-of-stand operation enabling hand-held or fixed projection 
scanning.  The MS9520 Voyager model includes all of the same features as the 
MS9540 VoyagerCG™ model, with the exception of Honeywell’s patented 
CodeGate™ technology. 
The MS9540, VoyagerCG incorporates Honeywell’s patented auto-trigger and 
CodeGate button feature.  When a bar code is place in the scanner’s IR range, 
the auto-trigger activates the laser enabling the user to align the visible laser line 
over the bar code selected for scanning.  The user can then press the CodeGate 
button, to transmit the data to the host system.  When the MS9540 is placed in 
the stand the CodeGate button feature will automatically deactivating for hands 
free operation. 
Some additional key product features for the MS9500 series include: 
•  Auto-trigger operation and auto-stand detect 
• CodeGate data transmission technology (MS9540 only) 
• Flash – upgradeable firmware 
• Easy configuration with MetroSelect™ bar codes and MetroSet™2  
Windows®
• Support for common interfaces including USB (see chart below) 
 compatible software  
VOYAGER  VOYAGERCG  INTERFACE 
MS9520 – 00 MS9540 – 00 Laser Emulation RS232 Transmit/Receive 
MS9520 – 11 MS9540 – 11 RS485
MS9520 – 14 
, RS232 (TXD, RXD, RTS, CTS) 
MS9540 – 14 RS232 (TXD, RXD, RTS, CTS, DTR, DSR) 
MS9520 – 38 MS9540 – 38 Low Speed USB*, TTL RS232 (TXD, RXD, RTS, 
CTS) 
MS9520 – 40 MS9540 – 40 Full Speed USB, RS232 (TXD, RXD, RTS, CTS) 
MS9520 – 41 MS9540 – 41 RS232/Light Pen Emulation 
MS9520 – 47 MS9540 – 47 Keyboard Wedge, Stand-Alone Keyboard and TTL 
RS232 Transmit/Receive 
*  Configurable for Keyboard Emulation Mode or Serial Emulation Mode.  The default 
setting is Keyboard Emulation Mode. 
 Applicable for IBM®
 host applications. 

2 
INTRODUCTION  
Scanner and Accessories 
BASIC KIT 
Part # Description 
MS9520 
or 
MS9540 
Voyager Bar Code Scanner 
or 
VoyagerCG Bar Code Scanner with CodeGate 
00-02544 MetroSelect Single-Line Configuration Guide* 
00-02410 MS9500 Voyager Series Single-Line Hand Held Laser 
Scanner User’s Guide* 
* Available for download at - www.honeywellaidc.com 
OPTIONAL ACCESSORIES 
Part # Description 
AC to DC Power Transformer - Regulated 5.2VDC @ 1A output. 
46-00525 90VAC to 255VAC, United States, Canada and Japan 
46-00526 90VAC to 255VAC, Continental European 
46-00527 90VAC to 255VAC, United Kingdom 
46-00528 90VAC to 255VAC, Australia 
46-00529 90VAC to 255VAC, China 
53-53000x-3  RS232 PowerLink Cable with Built in Power Jack 
Black, Coiled Cord, with Long Strain Relief 
59-59000x-3  RS232 PowerLink Cable with Built in Power Jack 
Black, Straight cord, with Short Strain Relief 
53-53002x-3  Keyboard Wedge PowerLink Cable with Adapter Cable 
Black, Coiled cord, with Long Strain Relief 
53-53020x-3  Stand Alone Keyboard Wedge PowerLink Cable 
Black, Coiled cord, with Long Strain Relief 
Other items may be ordered for the specific protocol being used.  To order additional items, 
contact the dealer, distributor or a customer service representative. 

3 
INTRODUCTION 
Scanner and Accessories 
OPTIONAL ACCESSORIES 
Part # Description 
53-53213x-N-3  USB Full Speed Cable Locking Plus-Power™ Type A, 
Black, Coiled Cord with Long Strain Relief 
53-53214x-N-3 
USB Full Speed Cable Locking Plus-Power™ Type A, 
Black, Coiled Cord with Long Strain Relief, Extended 
Length 
Not for use with Low Speed USB scanners.   
Use with Full Speed USB scanners only.   
53-53235x-N-3  USB Low Speed Communication Cable, Type A 
Black, Coiled Cord with Long Strain Relief 
MVC** RS485 
** Contact a customer service representative for additional information on 
the MVC converter cable series and the host connections available. 
 MVC Cable ±12VDC to +5.2VDC 
46-46128  Free-Standing Stand with Accessories 
46-46351 Hard Mount Accessory Kit (used with kit #46-46128) 
46-46508 Wall Mount Hanger Accessory Kit  
Other items may be ordered for the specific protocol being used.  To order additional items, 
contact the dealer, distributor or a customer service representative. 

4 
INTRODUCTION 
Scanner Components 
No. Item Description 
1  Green LED See Visual Indicators 
♦ on page 18 
2  Red LED See Visual Indicators 
♦ on page 18 
3  Yellow LED See Visual Indicators 
♦♦ on page 18 
4  Button See How to use CodeGate 
♦♦ on page 12 
5  Red Window Laser Aperture 
6  Speaker See Audible Indicators on page 17 
7  Cable Release Pin-Hole
See The PowerLink Cable on page 5 
8  Cable Connection 10-pin RJ45, Female Socket,  
See Scanner Pinout Connections on page 32 
Figure 1. Scanner Components 
♦   In some custom units the standard green LED has been replaced with a 
blue LED and the red LED has been replaced with a white LED. 
♦♦
 Items are provided with the MS9540, VoyagerCG model only. 

5 
INTRODUCTION  
Disconnecting the PowerLink Cable  
Before removing the cable from the scanner, Honeywell recommends that the 
power on the host system is off and the power supply has been disconnected 
from the PowerLink cable.  
Figure 2. 
1. Locate the small ‘pin-hole’ on the top of the unit near the bottom of the 
scanner. 
2. Bend an ordinary paperclip into the shape shown above. 
3. Insert the paperclip (or other small metallic pin) into the small ‘pin-hole’.  
4. There will be an audible click when the connector lock releases.  Pull gently 
on the strain-relief of the PowerLink cable to separate the cable from the 
scanner. 
Connecting the PowerLink Cable  
Important:  If the PowerLink cable is not fully latched, the unit can power 
intermittently. 
Figure 3. 
Figure 4. 

6 
INTRODUCTION 
Labels 
Every scanner has labels and molded text located on the underside of the unit.  
The labels and text contain important information such as the unit’s date of 
manufacture, serial number, CE and caution information.  Figure 5  provides 
examples of the labels and the molded text. 
Figure 5 . Molded Text and Label Examples 
Caution:  
To maintain compliance with applicable standards, all circuits connected to the scanner 
must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 
60950-1.  
To maintain compliance with standard CSA-C22.2 No. 60950-1/UL 60950-1 and norm 
EN/IEC 60950-1, the power source should meet applicable performance requirements for 
a limited power source. 
Maintenance 
Smudges and dirt on the unit's window can interfere with the unit's performance.  
If the window requires cleaning, use only a mild glass cleaner containing no 
ammonia.  When cleaning the window, spray the cleaner onto a lint free,  
non-abrasive cleaning cloth then gently wipe the window clean. 
If the unit's case requires cleaning, use a mild cleaning agent that does not 
contain strong oxidizing chemicals.  Strong cleaning agents may discolor or 
damage the unit's exterior. 

7 
INSTALLING THE SCANNER TO THE HOST SYSTEM 
RS232, Laser Emulation, and Light Pen Emulation 
1. Turn off the host system.  
2. Connect the 10-pin RJ45 male 
connector into the jack on the 
scanner.  There will be an audible 
click when the connector lock 
engages. 
If the scanner is receiving 
power from the host system, 
skip to step #5.  
3. Connect the L-shaped plug of the 
power supply into the power jack  
on the PowerLink cable.  
4.  Verify the AC input requirements of 
the power supply match the AC 
outlet.  Connect the power supply 
into an AC outlet.  The outlet should 
be near the equipment and easily 
accessible. 
5. Connect the PowerLink cable to 
the proper port on the host system.   
6. Turn on the host system. 
Plugging the scanner into a port on the host system does not guarantee 
that scanned information will be communicated properly to the host 
system.  Please refer to the MetroSelect Single-Line Configuration 
Guide or MetroSet2’s help files for instructions on changing the 
scanner’s factory default configuration.  The scanner and host system 
must use the same communication protocols.   
All MS95x0-00 scanners leave the factory with the Laser Emulation 
Mode enabled.  If you recall defaults while re-configuring your scanner 
the Laser Emulation Mode will no longer be enabled.  Refer to the 
MS95
x
0-00 Laser Emulation Mode section of the MetroSelect Single-
Line Configuration Guide for information on enabling the Laser 
Emulation Mode. 
See caution on page 6. 
Figure 6.

8 
INSTALLING THE SCANNER TO THE HOST SYSTEM 
RS485 
1. Turn off the host system.  
2. Plug the male 10-pin RJ45 end of the 
MVC cable into the 10-pin socket on 
the scanner.  There will be an audible 
click when the connection is made. 
3. Connect the other end of the MVC 
cable to the host device. 
4. Turn on the host system. 
Plugging the scanner into a port on the host system does not guarantee 
that scanned information will be communicated properly to the host 
system.  Please refer to the MetroSelect Single-Line Configuration 
Guide or MetroSet2’s help files for instructions on changing the 
scanner’s factory default configuration.  The scanner and host system 
must use the same communication protocols.    
See caution on page 6. 
Figure 7.  

9 
INSTALLING THE SCANNER TO THE HOST SYSTEM 
Keyboard Wedge 
1. Turn off the host system. 
2. Connect the 10-pin RJ45 male 
connector into the jack on the scanner.  
There will be an audible click when the 
connection is made. 
If the scanner is receiving  
power from the host system, 
skip to step #5.  
3. Connect the L-shaped plug of the  
power supply into the power jack on 
 the PowerLink cable.  
4.  Verify the AC input requirements 
of the power supply match the AC 
outlet. Connect the power supply into 
an AC outlet.  The outlet should be near 
the equipment and easily accessible. 
5. Disconnect the keyboard from the PC. 
6. Connect the PowerLink cable to the 
keyboard and the PC’s keyboard port.  
If necessary use the supplied adapter 
cable (5-pin male DIN to 6-pin female 
mini DIN adapter).  
7. Power up the host system.  
Plugging the scanner into a port on the host system does not guarantee that 
scanned information will be communicated properly to the host system.  Please 
refer to the MetroSelect Single-Line Configuration Guide or MetroSet2’s help files 
for instructions on changing the scanner’s factory default configuration.   
The scanner and host system must use the same communication protocols.    
Powering the MS95x0-47 directly from the computer can sometimes cause 
interference with the operation of the scanner or the computer.  Not all computers 
supply the same current through the keyboard port, explaining why a scanner 
may work on one computer and not another. Contact a Customer Service 
Representative if you require an external power supply. 
See caution on page 6. 
Figure 8. 

10 
INSTALLING THE SCANNER TO THE HOST SYSTEM 
Stand-Alone Keyboard  
1. Turn off the host system.  
2. Connect the 10-pin RJ45 male 
connector into the jack on the 
scanner.  There will be an audible 
click when the connection is made. 
If the scanner is receiving 
power from the host system, 
skip to step #5.  
3. Connect the L-shaped plug of the 
power supply into the power jack 
on the PowerLink cable.  
4.  Verify the AC input requirements 
of the power supply match the AC 
outlet.  Connect the power supply 
into an AC outlet.  The outlet 
should be near the equipment and 
easily accessible. 
5. Connect the PowerLink cable 
to the keyboard port on the host 
system.   
6. Turn on the host system. 
Powering the MS95x0-47 directly from the computer can sometimes cause 
interference with the operation of the scanner or the computer.  Not all computers 
supply the same current through the keyboard port, explaining why a scanner 
would work on one computer and not another.  Contact a Customer Service 
Representative if you require an external power supply. 
Plugging the scanner into a port on the host system does not guarantee that 
scanned information will be communicated properly to the host system.  Please 
refer to the MetroSelect Single-Line Configuration Guide or MetroSet2’s help files 
for instructions on changing the scanner’s factory default configuration.   
The scanner and host system must use the same communication protocols.   
See caution on page 6. 
Figure 9. 

11 
Figure 10.
INSTALLING THE SCANNER TO THE HOST SYSTEM 
Integrated USB:  Full Speed  (-40) 
Low Speed (-38)  
1. Turn off the host system. 
2. Connect the 10-pin RJ45 male 
connector of the USB cable into the 
jack on the scanner.  There will be an 
audible click when the connection is 
made. 
3. Connect the other end of the USB 
cable to the host USB port. 
4. Turn on the host system. 
As a default, the MS95x0-38 leaves the factory with USB Keyboard 
Emulation Mode enabled. 
For information on configuring the MS95x0-38  for USB Serial 
Emulation Mode, please refer to the USB section of the MetroSelect 
Single-Line Configuration Guide (PN 00-02544). 
Plugging the scanner into a port on the host system does not guarantee 
that scanned information will be communicated properly to the host 
system.  Please refer to the MetroSelect Single-Line Configuration 
Guide or MetroSet2’s help files for instructions on changing the 
scanner’s factory default configuration.  The scanner and host system 
must use the same communication protocols.   
See caution on page 6. 

12 
THE MS9540 VOYAGERCG SERIES  
How to Use CodeGate and the Manual Activation Mode 
CODEGATE    MANUAL ACTIVATION MODE* 
*  This feature is not a default setting.  
Refer to the MetroSelect Configuration 
Guide for instructions on enabling the 
Manual Activation Mode. 
Figure 11.   Figure 12. 
Three Modes of Operation  
Auto Trigger, In-Stand 
•  Auto-triggers while in the stand 
• Bar code is automatically decoded and transmitted 
CodeGate, Out-of-Stand 
• CodeGate activates when removed from the stand 
• Bar code data is transmitted when the button is pressed 
Manual Activation Mode*, Out-of-Stand 
• Button activates laser 
• Bar code data is scanned and transmitted while button is held down 

13 
STAND KITS 
Types 
Free Standing Kit #46-46128  
(Figure 13) 
Kit Contains: 
a. Stand .......................................................... Qty. 1 
b. Apron ......................................................... Qty. 1 
c. Screw, M3 x 6 mm ...................................... Qty. 2 
d. Washer, #5 x .5 OD .................................... Qty. 2 
e. Stand Anchor.............................................. Qty. 1 
f. M3 x 20 mm Set Screw............................... Qty. 1 
Optional  
Hard Mount Accessory Kit #46-46351 
(Figure 14) 
This kit, used in conjunction with the stand kit  
(#46-46128), can be used to hard mount (bolt) 
the MS9500 to the countertop. 
Kit Contains: 
a. Screw, #8 Round Head .............................. Qty. 4 
b. Base  .......................................................... Qty. 1 
Optional  
Wall Mount Hanger Accessory Kit #46-46433 
(Figure 15) 
Kit Contains: 
a. Screw #8 Round Head ............................... Qty. 2 
b. Wall Mount Hanger ..................................... Qty. 1 
Optional  
Wall Mount Hanger Kit #46-46508  
(Figure 16) 
Kit Contains: 
a. Wall Mount Hanger ..................................... Qty. 1 
b. Wall Mount Base  ....................................... Qty. 1 
c. 4.8 x 13 mm, Self Tapping Screw  .............. Qty. 2 
d. Double-Sided Adhesive Tape  .................... Qty. 1 
e. #8 Wood Screw .........................................  Qty. 2 
e.
d. 
a. 
b. 
f. 
c. 
Figure 13. 
a. 
b
. 
Figure 14. 
Figure 15. 
Figure 16. 

14 
STAND KITS 
Assembly 
There are two options for assembling the stand.  The first option is a self-
supporting stand that can be moved freely about on the countertop.  The second 
option is used if the stand will be bolted or hard-mounted to the countertop. 
Stand Option 1:  Self-Supported Stand Kit #46-46128 
Step 1 
Slide the apron over the stand.  
Figure 17. 
Step 2 
Position the stand so that it sits 
under the tab on the apron.   
Then secure the apron to the  
stand using the two M3 x 6 mm 
screws and the two #5 washers 
provided.  
Figure 18. 
Stand Option 2:  Hard-Mount Accessory Kit #46-46351 
Step 1 
Drill four #39 holes in the countertop. 
Figure 19. 
Step 2 
Secure the base to the countertop with 
the four #8 wood screws provided. 
Figure 20. 
Stand 
Apron 
Apron
Stand
M3 x 6 mm  
Screw 
#5 Washer
Tab 
Base 
#8 Wood 
Screw
  2.00 
  2.00 

15 
STAND KITS 
Assembly 
Stand Option 2:  Hard-Mount Kits #46-46128 and #46-46351 
Step 3 
Screw the stand anchor onto the base 
assembly until it sits flush. 
Step 4 
Remove the logo plate on the stand by 
gently using an exacto knife to release 
the plate hook. 
Step 5 
Position the stand over the base 
assembly. 
Step 6 
Secure the stand to the base assembly 
by installing and tightening the M3 set 
screw under the logo plate as shown. 
Step 7 
Snap the logo plate back into place. 
Anchor from 
Kit #46-
46128  
Base Assembly from  
Kit #46-
46351 or 
MS951 Stand Base 
Figure 21. 
Figure 22. 
Figure 23. 
Figure 24. 
Figure 25. 

16 
STAND KITS 
Assembly 
Wall Mount, Option 1: 
For Kit #46-46508 
Step 1 
Drill two #39 pilot holes 3.00″ apart. 
Step 2 
Attach the Wall Mount Hanger to the wall 
with the two #8 wood screws provided.  
Wall Mount, Option 2: 
Kit #46-46508 
Step 1 
Attach the Wall Mount Base to the  
Wall Mount Hanger with the two 
4.8 x 13 mm self-tapping screws. 
Step 2 
Remove one
 side of the protective 
backing from the double-sided 
adhesive tape. 
Step 3 
Attach the tape to the back of the  
Wall Mount Hanger as shown. 
Step 4 
Remove the protective backing from 
the double-sided adhesive tape and 
apply hook to the wall.  
Figure 26. 
Figure 27. 
Figure 28. 

17 
INDICATORS  
Audible  
When the Voyager is in operation, it provides audible feedback.  These sounds 
indicate the status of the scanner.  Eight settings are available for the tone of the 
beep (normal, six alternate tones and no tone).  To change the beeper tone, refer 
to the MetroSelect 
Single-Line Configuration Guide or MetroSet2’s help files. 
One Beep    
When the scanner first receives power, the green* LED will turn on, the red* 
LED will flash, and the scanner will beep once.  The scanner is ready to scan. 
When the scanner successfully reads a bar code, the red LED will flash and 
the scanner will beep once. 
Three Beeps    
During Operation 
When entering the configuration mode, the red* LED will flash while the 
scanner simultaneously beeps three times. 
When exiting the configuration mode, the scanner will beep three times and 
the red LED will stop blinking. 
Three beeps can also indicate a communication timeout during normal 
scanning mode if the scanner is configured to give this indication.  
During Start-up 
This is a failure indicator.  Refer to “Failure Modes” on page 19. 
Three Beeps    
When using the single-code-configuration method, the scanner will sound a 
3-combination tone (a single beep then a short pause followed by, a high tone, 
and a low tone).  This beep sequence signals that the single configuration bar 
code has successfully configured the scanner. 
Razzberry Tone    
On startup, this tone indicates a failure mode.  Refer to “Failure Modes" on 
page 19.  
When in configuration mode, a short razzberry tone will sound if an invalid bar 
code is scanned. 
*  In some custom units the standard green LED has been replaced with a blue LED and 
the red LED has been replaced with a white LED. 

18 
INDICATORS 
Visual 
Figure 29.  LED Configuration 
The MS9540 has three LED indicators located on the head of the scanner.   
The MS9520 has two LED indicators located on the head of the scanner.   
When the scanner is in operation, the flashing, or stationary activity of the LEDs 
indicates the status of the scanner and the current scan.  
All LEDs are Off 
The LEDs will not be illuminated if the scanner is not receiving power from the 
host or transformer. 
The scanner is in stand-by mode, and CodeGate is enabled.  Present a bar 
code to the scanner and the green LED will turn on when the laser turns on. 
Steady Yellow (MS9540’s Only) 
The CodeGate button is not active.  If a bar code is in the scan field, the laser 
will turn on.  The bar code will be decoded and transmitted to the host 
automatically. 
Steady Green 
When the laser is active, the green LED is illuminated.  The green* LED will 
remain illuminated until the laser is deactivated (default mode only). 
Steady Green and Single Red Flash 
When the scanner successfully reads a bar code, the red* LED will flash and 
the scanner will beep once.  If the red LED does not flash or the scanner does 
not beep once, then the bar code has not been successfully read (default mode 
only). 
 After a successful scan, the scanner transmits the data to the host 
device.  Some communication modes require that the host inform the 
scanner when data is ready to be received.  If the host is not ready to 
accept the information, the scanner’s red LED will remain on until the 
data can be transmitted.  
*  In some custom units the standard green LED has been replaced with a blue LED and 
the red LED has been replaced with a white LED. 

19 
INDICATORS 
Failure Modes  
Razzberry Tone – On Start-Up    
This indicates the scanner has experienced a flipper/motor failure.   
Return the unit for repair to an authorized service center. 
Continuous Razzberry Tone with all LEDs Off    
If, upon power, the scanner emits a continuous razzberry tone, then the 
scanner has an experienced an electronic failure.  Return the unit for repair to 
an authorized service center. 
Three Beeps – on power up    
If the scanner beeps three times on power up then the non-volatile memory 
(NovRAM) that holds the scanner configuration has failed.  If the scanner does 
not respond after reconfiguring, return the scanner for repair to an authorized 
service center. 

20 
CONFIGURATION MODES  
The MS9500 Voyager has three modes of configuration. 
• Bar Codes  
The MS7120 can be configured by scanning the bar codes located in the 
MetroSelect Single-Line Configuration Guide.  This manual is available for 
download at www.honeywellaidc.com. 
• MetroSet2 
This user-friendly Windows®
-based configuration program allows you to 
simply ‘point-and-click’ at the desired scanner options.  MetroSet2 is 
available for download at www.honeywellaidc.com. 
• Serial Configuration  
This mode of configuration is ideal for OEM applications.  Serial 
programming mode gives the end-user the ability to send a series of 
commands using the serial port of the host system.  The commands are 
equivalent to the numerical values of the bar codes located in the 
MetroSelect Configuration Guide. 
How does Serial Configuration work? 
1. Each command sent to the scanner is the ASCII representation of each 
numeral in the configuration bar code.  The entire numeric string is framed 
with an ASCII [stx] and an ASCII [etx]. 
EXAMPLE #1
Command for Disabling Codabar 
:  
Command = [stx]100104[etx] 
String Sent to Scanner = 02h 31h 30h 30h 31h 30h 34h 03h 
(All values are hexadecimal). 
2. If the command sent to the scanner is valid, the scanner will respond with an 
[ack]. 
3. If the command sent to the scanner in invalid, the scanner will respond with 
a [nak]. 
NOTE: If this occurs, the end-user must start over at the very beginning of 
the configuration sequence.  Re-transmitting the invalid command 
will not work, the user must start over.  

21 
CONFIGURATION MODES  
4. During configuration, the motor and laser turn off.  YOU CANNOT SCAN A 
BAR CODE WHILE IN SERIAL CONFIGURATION MODE. 
5. There is a 20 second window between commands.  If a 20 second timeout 
occurs, the scanner will send a [nak] and you must start over. 
6. To enter serial configuration mode, send the following command 
[stx]999999[etx]. 
7. To exit serial configuration mode, send the following command 
[stx]999999[etx], the scanner will respond with an [ack] followed by 3 beeps. 
8. This mode uses the current Baud Rate, Parity, Stop Bits and Data Bits 
settings that are configured in the scanner.  The default settings of the 
scanner are 9600, Space, 2, 7 respectively.  If a command is sent to the 
scanner to change any of these settings, the change will NOT take effect 
until after serial configuration mode is exited. 
EXAMPLE #2
:  
The following example will set the scanner to the factory default settings, 
Disable Scanning of Code 128 bar codes, change the beeper tone, and add 
a “G” as a configurable prefix. 
 HOST 
FEATURE 
ASCII 
COMMAND 
SCANNER  
REPRESENTATION 
Enter Configuration Mode 
RESPONSE 
[stx]999999[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
Load Defaults [stx]999998[etx] 02h 39h 39h 39h 39h 39h 38h 03h [ack] or 06h 
Disable Code 128 [stx]100113[etx] 02h 31h 30h 30h 31h 31h 33h 03h [ack] or 06h 
Alternate Tone 1
 [stx]318565[etx]  02h 33h 31h 38h 35h 36h 35h 03h [ack] or 06h 
Configure. Prefix #1 [stx]903500[etx] 02h 39h 30h 33h 35h 30h 30h 03h [ack] or 06h 
Code Byte 0 [stx]0[etx] 02h 30h 03h [ack] or 06h 
Code Byte 7 [stx]7[etx] 02h 37h 03h [ack] or 06h 
Code Byte 1 [stx]1[etx] 02h 31h 03h [ack] or 06h 
Exit Configuration Mode [stx]999999[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
The scanner will beep three times! 
The commands sent to the scanner do not include the small superscripted 
‘3’ that you see in front of each bar code string in the MetroSelect manual.  
THE ‘3’ SHOULD NOT BE SENT.  IT IS A CODE TYPE DESIGNATION 
ONLY! 
As you will note for commands requiring additional bar codes to be scanned 
(such as prefixes, suffixes, timeouts, etc.), simply send the code bytes in the 
same order that you would normally scan the bar codes. 

22 
CONFIGURATION MODES 
EXAMPLE #3
:  
The following example shows the events that occur when an invalid bar code 
is sent.  This sample will load the factory default settings and then set the 
baud rate to 19200. 
 HOST  
FEATURE 
ASCII  
COMMAND 
SCANNER 
REPRESENTATION 
Enter Configuration Mode 
RESPONSE 
[stx]999999[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
Load Defaults [stx]99999:[etx] 02h 39h 39h 39h 39h 39h 3Ah 03h [nak] or 15h 
Invalid command was sent, you must start over! 
Enter Configuration Mode
 [stx]999999[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
Load Defaults [stx]999998[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
19200 Baud Rate [stx]415870[etx] 02h 34h 31h 35h 38h 37h 30h 03h [ack] or 06h 
Exit Configuration Mode [stx]999999[etx] 02h 39h 39h 39h 39h 39h 39h 03h [ack] or 06h 
The scanner will beep three times! 
 This example illustrates two important points. 
First, if an invalid command is sent from the host, the scanner responds with 
a [nak] and the end-user must start over from the beginning. 
Second, if a command is sent to change the Baud Rate, the new baud rate 
does not take effect until after the end-user exits configuration mode. 
ABBREVIATED ASCII TABLE 
Character 
Hex Value 
Decimal Value 
[STX] 02h  2 
[ETX] 03h  3 
[ACK] 06h  6 
[NAK] 15h 21 
0  30h 48 
1  31h 49 
2  32h 50 
3  33h 51 
4 
34h 
52 
5  35h 53 
6  36h 54 
7  37h 55 
8  38h 56 
9  39h 57 

23 
UPGRADING THE FIRMWARE 
The Voyager series is part of Honeywell’s line of scanners with flash upgradeable 
firmware.  The upgrade process requires a new firmware file supplied to the 
customer by a customer service representative and MetroSet2 software
.  A 
personal computer running Windows 95 or greater with an available RS232 serial 
or USB port is required to complete the upgrade.   
 Do not use the standard cable supplied with Keyboard Wedge or 
RS485 interface kits for firmware upgrades.  Use either cable  
#54-54014x or #53-53014x.  If using USB or RS232 for the upgrade 
process, the standard USB or RS232 cable provided with the scanner 
can be used. 
To upgrade the firmware in the MS9520/MS9540: 
1. Plug the scanner into a serial communication port on the host system. 
2. Start the MetroSet2 software. 
3. Click on the plus sign (+) next to POS Scanners to expand the supported 
scanner list. 
4. Choose the Voyager/9520 N/R or Voyager/9540 N/R from the list. 
5. Click on the Configure Scanner button. 
6. Choose Flash Utility from the options list located on the left side of the 
screen. 
7. Click on the Open File button in the Flash Utility window. 
8. Locate and open the flash upgrade file supplied. 
9. Select the COM port that the scanner is connected to on the host system. 
10. Verify the settings listed in the Flash Utility window. 
11. Click on the Flash Scanner button to begin the flash upgrade. 
12. A message will appear on the screen when the upgrade is complete.  
  42See Customer Support on page  . 
    MetroSet2 is available for download, at no additional cost, from 
www.honeywellaidc.com 

24 
DEPTH OF FIELD 
MINIMUM BAR CODE ELEMENT WIDTH 
  A  B  C  D  E  F  G  H  J  K 
mm .13 .15  -  -  .19  -  .25 .33 .53  - 
mils 5.2 5.7  -  -  7.5  -  10 13 21  - 
Figure 30. Depth of Field 

25 
IR ACTIVATION RANGE  
The scanner's laser will turn off if the scanner has been idle.  When the scanner's 
IR detects movement in the activation area (see figure below), the laser will 
automatically turn on, preparing the scanner for bar code recognition, decoding, 
and transmission.  The default laser/scan mode for the MS9500 series is normal 
scan. 
Figure 31. Short and Long IR Activation Area 

26 
APPLICATIONS AND PROTOCOLS 
The model number on each scanner includes the scanner number and factory 
default communication protocol. 
Scanner Version Identifier Communication Protocol(s) 
MS9520 
Or  
MS9540 
00 Laser Emulation and RS232 Transmit/Receive 
11 RS485, RS232 - TXD, RXD, RTS, CTS 
14 RS232 - TXD, RXD, RTS, CTS, DTR, DSR 
38 Low Speed USB,  
Serial Emulation or Keyboard Emulation 
40 Full Speed Integrated USB 
41 RS232/Light Pen Emulation 
47 Keyboard Wedge, Stand-Alone Keyboard and  
TTL RS232 Transmit/Receive 
The MS9520/9540 Keyboard Wedge Series (-47) is designed for keyboard 
emulation only.  Many RS232 configurable functions available in other Honeywell 
scanners are also available as keyboard wedge functions. 
The following are the most important selectable options specific to keyboard 
wedge: 
Keyboard Type 
• **AT (includes IBM®
• IBM PS2 (includes models 30, 70, 8556) 
 PS2 models 50, 55, 60, 80) 
Keyboard Country Type 
•
 **USA 
•
 Italian 
•
 Swiss 
•
 Belgian 
•
 Japanese 
•
 Swedish/Finnish 
•
 French 
•
 Russian Cyrillic 
•
 Turkish 
•
 German 
•
 Slovenian 
•
 United Kingdom 
•
 Hungarian 
•
 Spanish 
** Default setting.  Refer to the MetroSelect®
 Configuration Guide  
(PN 00-02407) or MetroSet2’s help files for information on how to change the 
default settings. 

27 
TROUBLESHOOTING GUIDE 
The following guide is for reference purposes only.  Contact a customer service 
representative to preserve the limited warranty terms on page 36.  
Symptoms Possible Causes Solution 
All Interfaces 
The unit has no 
LEDs, beep or laser. 
No power is being 
supplied to the unit. 
Check the transformer, the outlet 
and power strip.  Make sure the 
cable is plugged into the unit. 
No power is being 
supplied to the unit 
from host. 
Some host systems cannot supply 
enough current to power Voyager.  
A power supply may be needed. 
At power up the 
unit beeps 2 times 
and alternately 
flashes the LEDs.  
There is a ROM 
failure. A flash ROM upgrade is required. 
At power up the 
unit beeps 3 times.  
There is a non-
volatile RAM failure. 
Contact a customer service 
representative. 
At power up there 
is a continuous 
razz tone. 
There has been a 
diagnostic failure. 
At power up there 
is a razz tone and 
the green* LED 
flashes.   
There is a VLD 
failure. 
At power up there 
is a razz tone and 
both LEDs flash.
There is a scanning 
mechanism failure. 
The unit scans, 
communicates, and 
beeps twice. 
The same symbol 
timeout is set too 
short. 
Adjust the same symbol timeout for 
a longer time. 
The unit powers up, 
but does not beep. 
The beeper may be 
disabled or no tone 
has been selected. 
Enable beeper and select a tone. 
The unit powers up, 
but does not scan 
and/or beep. 
The unit is trying to 
scan a particular 
symbology that is 
not enabled. 
UPC/EAN, Code 39, interleaved 2 of 
5, Code 93, Code 128 and Codabar 
are enabled by default. Verify that 
the type of bar code being read has 
been selected. 
* In some custom units, the standard green LED has been replaced with a blue LED and the red 
LED has been replaced with a white LED. 

28 
TROUBLESHOOTING GUIDE 
Symptoms Possible Causes Solution 
The unit powers 
up, but does not 
scan and/or 
beep. 
The bar code being 
scanned does not 
satisfy the configured 
criteria for character 
length lock or minimum 
length. 
Verify that the bar code being 
scanned falls into the configured 
criteria. 
The scanner defaults to a minimum 
of 3 character bar code. 
The following item is only relevant for TTL RS232 and Serial Emulation USB 
interfaces. 
The unit scans a 
bar code, but 
locks up after the 
first scan and the 
red* LED stays on.
The unit is configured 
to support some form 
of host handshaking 
but is not receiving the 
signal. 
If the unit is setup to support 
ACK/NAK, RTS/CTS, XON/XOFF or 
D/E, verify that the host cable and 
host are supporting the handshaking 
properly. 
The unit scans, 
but the data 
transmitted to the 
host is incorrect. 
The unit’s data format 
does not match the 
host system’s 
requirements. 
Verify that the unit’s data format 
matches that required by the host.  
Make sure that the unit is connected 
to the proper host port. 
The unit beeps at 
some bar codes 
but NOT for 
others of the 
same bar code 
symbology. 
The bar code may 
have been printed 
incorrectly. 
Check if it is a check digit/character 
or border problem. 
The unit is not 
configured correctly for 
the type of bar code 
being scanned. 
The minimum symbol 
length setting does not 
work with the bar code. 
Check if the correct minimum 
symbol length is set. 
The unit scans 
the bar code but 
there is no data. 
The unit’s configuration 
is not correct. 
Make sure the scanner is configured 
for the appropriate mode.  
The host is 
receiving data 
but the data does 
not look correct. 
The scanner and host 
may not be configured 
for the same interface 
parameters. 
Check that the scanner and the host 
are configured for the same 
interface parameters. 
Characters are 
being dropped. 
Inter-character delay 
needs to be added to 
the transmitted output. 
Add some inter-character delay to 
the transmitted output by using the 
MetroSelect Single-Line 
Configuration Guide. 
* In some custom units, the standard green LED has been replaced with a blue LED and the red 
LED has been replaced with a white LED. 

29 
TROUBLESHOOTING GUIDE 
Symptoms Possible Causes Solution 
The following four items are relevant for a Keyboard Wedge interface only. 
The unit scans 
but the data is 
not correct. 
The unit’s configuration 
is not correct. 
Make sure that the proper PC type 
AT, PS2 or XT is selected.  Verify 
the correct country code and data 
format is selected. Adjust the inter-
character delay symptom. 
The unit is 
transmitting each 
character twice. 
The unit’s configuration 
is not correct. 
Increase the interscan code delay 
setting.  Adjust whether the F0 
break is transmitted.   
It may be necessary to try this in 
both settings. 
Alpha characters 
show as lower 
case. 
The computer is in 
Caps Lock mode. 
Enable the Caps Lock detect feature 
of the scanner to detect whether the 
PC is operating in Caps Lock. 
Everything works 
except for a 
couple of 
characters. 
These characters may 
not be supported by 
that country’s key look 
up table. 
Try operating the scanner in Alt 
mode. 
The following item is relevant for an RS232 interface only. 
The unit will 
power-up and 
scan but does 
not communicate 
properly to the 
host. 
The com port at the 
host is not working or 
not configured 
properly. 
Check to make sure that the baud 
rate and parity of the scanner and 
the communication port match and 
that the program is looking for 
“RS232” data. 
The unit will 
power-up and 
scan but does not 
communicate 
properly to the 
host. 
The cable is not 
connected to the 
proper com port. 
Check to make sure that the unit is 
connected to the correct com port 
on the host device. 

30 
DESIGN SPECIFICATIONS 
OPERATIONAL  
Light Source Visible Laser Diode 650 nm 
Laser Power: Less than 1 mW (peak) 
Embedded Laser: Max Power: 10 mW 
Wavelength: 650 nm 
Depth of Scan Field: 0 mm - 203 mm (0" - 8") for 
0.330 mm (13 mil) bar code at default settings 
Scan Speed: 72 scan lines per second 
Scan Pattern: Single scan line 
Minimum Bar Width: 0.127 mm (5.0 mil) 
Infrared Activation: Long Range: 0 mm – 279 mm ± 51 mm (0" – 11" ± 2") 
Short Range: 0 mm – 102 mm ± 25 mm (0" – 4" ± 1") 
Decode Capability: Autodiscriminates all standard bar codes for others call 
a customer service representative 
System Interfaces: 
RS232, PC Keyboard Wedge, Stand-Alone Keyboard, 
RS485, Light Pen Emulation, Laser Emulation, RS232 
with DSR, Low Speed USB (Serial Emulation or 
Keyboard Emulation), Full Speed USB 
Print Contrast: 35% minimum reflectance difference 
Number Characters 
Read: 
Up to 80 data characters  (Maximum number will vary 
based on symbology & density) 
Roll, Pitch, Yaw: 42°, 68°, 52° 
Beeper Operation: 7 tones or no beep 
Visual Indicators: 
Default Settings 
Green* LED  laser on, ready to scan 
Red* LED  good read 
Yellow LED 
(MS9540 Only)  
ON, CodeGate button is inactive  
OFF, CodeGate button is active 
*  In some custom units, the standard green LED has been replaced with a blue LED 
and the red LED has been replaced with a white LED. 
Specifications are subject to change without notice. 

31 
DESIGN SPECIFICATIONS 
MECHANICAL  
Length: 198 mm (7.8") 
Width: Handle - 45 mm (1.8"),  Head - 78 mm (3.1")  
Depth: 40 mm (1.6") 
Weight: 149 g (5.25 oz) 
ELECTRICAL  
Input Voltage: 5VDC  ± 0.25V 
Power: 
Operating = 0.825 W typical 
Standby = 0.600 W typical 
Current: 
Operating = 165 mA @ 5VDC typical 
Standby = 120 mA @ 5VDC typical 
DC Transformers: Class 2; 5.2V @ 1A 
For regulatory compliance information see pages 37 – 39. 
ENVIRONMENTAL  
Temperature: Operating = 0°C to 40° (32° to 104°F) 
Storage = -40°C to 60°C (-40°F to 140°F) 
Humidity: 5% to 95% relative humidity, non-condensing 
Light Levels: Up to 4842 Lux (450 footcandles) 
Shock: Designed to withstand 1.5 m (5 ft.) drops 
Contaminants: Sealed to resist airborne particulate contaminants 
Ventilation: None required 
Specifications are subject to change without notice. 

32 
1 
10 
SCANNER AND CABLE TERMINATIONS 
Scanner Pinout Connections 
The MS9520 and MS9540 
scanner interfaces terminate to 
a 10-pin modular jack.  
The serial number label 
indicates the interface enabled 
when the scanner is shipped 
from the factory.   
MS95x0-41 
RS232 and Light Pen Emulation 
Pin 
Function 
1 
Ground 
2 
RS232 Transmit Output 
3 
RS232 Receive Input 
4 
RTS Output 
5 
CTS Input 
6 
DTR Input/LTPN Source 
7 
Reserved 
8 
LTPN Data 
9 
+5VDC 
10 
Shield Ground 
MS95x0-47  
Keyboard Wedge and Stand-Alone Keyboard 
Pin  Function 
1 
Ground 
2 
TTL RS232 Transmit Output 
3 
TTL RS232 Receive Input 
4 
PC Data 
5 
PC Clock 
6 
KB Clock 
7 
PC +5V 
8 
KB Data 
9 
+5VDC 
10 
Shield Ground 
MS95x0-11 RS485 
Pin 
Function 
1 
Ground 
2 
RS232 Transmit Output 
3 
RS232 Receive Input 
4 
RTS Output  
5 
CTS Input  
6 
DTR Input 
7 
IBM B-Transmit 
8 
IBM A+ Receive 
9 
+5VDC 
10 
Shield Ground 

33 
SCANNER AND CABLE TERMINATIONS 
Scanner Pinout Connections 
MS95x0-00 Laser Emulation 
Pin Function 
1 
Ground 
2  RS232 Transmit  Output 
3  RS232 Receive Input 
4 
Flip Sense/Start of Scan Output 
5 
Proximity Detect/Trigger Emulation Output 
6  Scan/Laser Enable Input 
7  Reserved 
8 
Data Out 
9 
+5VDC 
10 Shield Ground 
MS95x0-14 RS232 
MS95x0-40 Full Speed USB & 
MS95x0-38 Low Speed USB 
Pin Function  Pin Function 
1  Ground  1  Ground 
2  RS232 Transmit Output  2  RS232 Transmit Output 
3 
RS232 Receive Input 
3 
RS232 Receive Input 
4 
RTS Output 
4 
RTS Output 
5  CTS Input  5  CTS Input 
6  DTR Input  6  D+ 
7 
Reserved 
7 
PC +5V/V_USB 
8 
DSR Out 
8 
D- 
9  +5VDC  9  N/C 
10 Shield Ground 10 Drain Wire 

34 
SCANNER AND CABLE TERMINATIONS  
Cable Connector Configuration (Host End) 
RS232 PowerLink Cable 
PN 53-53000x-3  
Pin  Function 
9-Pin Female, D-Type 
1  Shield Ground 
2  TTL RS232 Transmit Output 
3  TTL RS232 Receive Input 
4  DTR Input/Light Pen Source 
5  Signal Ground  
6  Light Pen Data 
(DSR Out for -14 interfaces) 
7  CTS Input 
8  RTS Output 
9  +5VDC 
USB Cables 
PN 53-53213x-N-3, 53-53214x-N-3 or 
53-53235x-N-3  
Pin Function 
Locking 
Type A 
Non-Locking 
Type A 
1  PC +5V/V_USB 
2  D- 
3  D+ 
4  Ground 
Shield
Shield 
Stand-Alone Keyboard PowerLink 
Cable PN 53-53020x-3   
Pin 
Function 
6-Pin Male Mini-DIN Connector 
1  PC Data 
2  NC 
3  Power Ground 
4  +5VDC PC Power to KB 
5  PC Clock 
6  NC 

35 
SCANNER AND CABLE TERMINATIONS  
Cable Connector Configuration (Host End) 
Keyboard Wedge PowerLink Cable 
PN 53-53002x-3 
Pin 
Function 
5-Pin DIN, Female 
1  Keyboard Clock
2  Keyboard Data 
3  No Connect 
4  Power Ground 
5  +5 Volts DC 
Pin 
Function 
6-Pin DIN, Male 
1  PC Data 
2  No Connect 
3  Power Ground 
4  +5 Volts DC 
5 
PC Clock 
6 
No Connect 
Honeywell will supply an adapter cable with a 5-pin DIN male connector on one 
end and a 6-pin mini DIN female connector on the other.  According to the 
termination required, connect the appropriate end of the adapter cable to the 
PowerLink cable, leaving the necessary termination exposed for connecting to 
the keyboard and the keyboard port on the PC. 
Keyboard Wedge Adapter Cable 
Pin 
Function 
5-Pin DIN, Male 
1  PC Clock 
2  PC Data 
3  No Connect 
4  Power Ground 
5  +5 Volts DC 
Pin 
Function 
6-pin Mini DIN, Female 
1  Keyboard Data 
2  No Connect 
3  Power Ground 
4  +5 Volts DC 
5 
Keyboard Clock 
6 
No Connect 

36 
LIMITED WARRANTY  
Honeywell International Inc. ("HII") warrants its products and optional accessories to be 
free from defects in materials and workmanship and to conform to HII’s published 
specifications applicable to the products purchased at the time of shipment.  This warranty 
does not cover any HII product which is (i) improperly installed or used; (ii) damaged by 
accident or negligence, including failure to follow the proper maintenance, service, and 
cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the 
purchaser or other party, (B) excessive voltage or current supplied to or drawn from the 
interface connections, (C) static electricity or electro-static discharge, (D) operation under 
conditions beyond the specified operating parameters, or (E) repair or service of the 
product by anyone other than HII or its authorized representatives. 
This warranty shall extend from the time of shipment for the duration published by HII for 
the product at the time of purchase ("Warranty Period").  Any defective product must be 
returned (at purchaser’s expense) during the Warranty Period to HII factory or authorized 
service center for inspection.  No product will be accepted by HII without a Return Materials 
Authorization, which may be obtained by contacting HII.  In the event that the product is 
returned to HII or its authorized service center within the Warranty Period and HII 
determines to its satisfaction that the product is defective due to defects in materials or 
workmanship, HII, at its sole option, will either repair or replace the product without charge, 
except for return shipping to HII. 
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE 
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, 
EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT 
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 
HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS 
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE 
PRODUCT WITH NEW OR REFURBISHED PARTS.  IN NO EVENT SHALL HII BE 
LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO 
EVENT, SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY 
PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM 
BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL 
AMOUNT PAID TO HII FOR THE PRODUCT.  THESE LIMITATIONS ON LIABILITY 
SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN 
ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES.  SOME 
STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR 
LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 
All provisions of this Limited Warranty are separate and severable, which means that if any 
provision is held invalid and unenforceable, such determination shall not affect the validity 
of enforceability of the other provisions hereof.  Use of any peripherals not provided by the 
manufacturer may result in damage not covered by this warranty. This includes but is not 
limited to: cables, power supplies, cradles, and docking stations. HII extends these 
warranties only to the first end-users of the products.  These warranties are non-
transferable. 
The duration of the limited warranty for the MS9500 is five (5) year(s). The accessories 
have a 90 day limited warranty from the date of manufacture. 

37 
REGULATORY COMPLIANCE 
Safety 
ITE Equipment 
IEC 60950-1 Second Edition 
EN 60950-1 Second Edition 
Laser 
Laser Class 1: IEC 60825-1: Second Edition 2007 
EN 60825-1: Second Edition 2007 
Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser 
Notice No. 50, dated June 24, 2007. 
LED 
IEC 62471: Exempt Risk Group 
Caution 
Use of controls or adjustments or performance of procedures other than those specified 
herein may result in hazardous laser light exposure.  Under no circumstances should the 
customer attempt to service the laser scanner.  Never attempt to look at the laser beam, even 
if the scanner appears to be nonfunctional.  Never open the scanner in an attempt to look into 
the device.  Doing so could result in hazardous laser light exposure.  The use of optical 
instruments with the laser equipment will increase eye hazard. 
Atención 
La modificación de los procedimientos, o la utilización de controles o ajustes distintos de los 
especificados aquí, pueden provocar una luz de láser peligrosa.  Bajo ninguna 
circunstancia el usuario deberá realizar el mantenimiento del láser del escáner. Ni intentar 
mirar al haz del láser incluso cuando este no esté operativo.  Tampoco deberá abrir el 
escáner para examinar el aparato.  El hacerlo puede conllevar una exposición peligrosa a la 
luz de láser.  El uso de instrumentos ópticos con el equipo láser puede incrementar el 
riesgo para la vista. 
Attention 
L'emploi de commandes, réglages ou procédés autres que ceux décrits ici peut entraîner de 
graves irradiations.  Le client ne doit en aucun cas essayer d'entretenir lui-même le scanner 
ou le laser.  Ne regardez jamais directement le rayon laser, même si vous croyez que le 
scanner est inactif. N'ouvrez jamais le scanner pour regarder dans l'appareil. Ce faisant, 
vous vous exposez à une rayonnement laser qú êst hazardous. L'emploi d'appareils 
optiques avec cet équipement laser augmente le risque d'endommagement de la vision. 
Achtung 
Die Verwendung anderer als der hier beschriebenen Steuerungen, Einstellungen oder 
Verfahren kann eine gefährliche Laserstrahlung hervorrufen. Der Kunde sollte unter keinen 
Umständen versuchen, den Laser-Scanner selbst zu warten. Sehen Sie niemals in den 
Laserstrahl, selbst wenn Sie glauben, daß der Scanner nicht aktiv ist. Öffnen Sie niemals 
den Scanner, um in das Gerät hineinzusehen. Wenn Sie dies tun, können Sie sich einer 
gefährlichen Laserstrahlung aussetzen. Der Einsatz optischer Geräte mit dieser 
Laserausrüstung erhöht das Risiko einer Sehschädigung. 

38 
REGULATORY COMPLIANCE 
Attenzione 
L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel 
presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non 
deve assolutamente tentare di riparare egli stesso lo scanner laser.  Non guardate mai il 
raggio laser, anche se credete che lo scanner non sia attivo. Non aprite mai lo scanner per 
guardare dentro l’apparecchio. Facendolo potete esporVi ad una esposizione laser 
rischiosa.  L’uso di apparecchi ottici, equipaggiati con raggi laser,  aumenta il rischio di 
danni alla vista. 
EMC   
Emissions 
FCC Part 15, ICES-003, CISPR 22, EN 55022 
Immunity  
CISPR 24, EN 55024 
Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters 
in length when fully extended. 
Changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment. 
Class A Devices 
The following is applicable when the scanner cable is greater
Les instructions ci-dessous s’appliquent aux cables de scanner dépassant 3 métres 
(9.8 pieds) de long en extension maximale: 
 in length than 3 meters 
(9.8 feet) when fully extended: 
Folgendes trifft zu, wenn das Scannerkabel länger als 3 Meter ist: 
This equipment has been tested and found to comply with limits for a Class A digital device, 
pursuant to part 15 of the FCC Rules.  These limits are designed to provide reasonable 
protection against harmful interference when the equipment is operated in a commercial 
environment.  This equipment generates, uses, and can radiate radio frequency energy and, 
if not installed and used in accordance with the instruction manual, may cause harmful 
interference to radio communications.  Operation of this equipment in a residential area is 
likely to cause harmful interference, in which case the user will be required to correct the 
interference at their own expense.  Any unauthorized changes or modifications to this 
equipment could void the user’s authority to operate this device. 
This device complies with part 15 of the FCC Rules. Operation is subject to the following 
two conditions: (1) This device may not cause harmful interference, and (2) this device must 
accept any interference received, including interference that may cause undesired 
operation. 
Notice 
This Class A digital apparatus complies with Canadian ICES-003. 
Remarque 
Cet appareil numérique de classe A est conforme à la norme canadienne NMB-003. 
Warning 
This is a class A product.  In a domestic environment this product may cause radio 
interference in which case the user may be required to take adequate measures. 

39 
REGULATORY COMPLIANCE 
Warnung!  
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen 
verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Massnahmen 
durchzuführen. 
Attenzione 
Questo e’ un prodotto di classe A.  Se usato in vicinanza di residenze private potrebbe 
causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. 
Attention  
Ce produit est de classe “A”.  Dans un environnement domestique, ce produit peut être la 
cause d’interférences radio.  Dans ce cas l’utiliseteur peut être amené à predre les mesures 
adéquates. 
Changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment. 
Class B Devices 
The following is applicable when the scanner cable is less than 3 meters 
(9.8 feet) in length when fully extended: 
Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant 
pas 3 métres (9.8 pieds) de long en extension maximale: 
Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist: 
This device complies with Part 15 of the FCC Rules.  Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and (2) 
this device must accept any interference received, including interference that may 
cause undesired operation. 
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC rules.  These limits are designed to 
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference 
to radio communications.  However, there is no guarantee that interference will not 
occur in a particular installation.  If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or more of the 
following measures: 
• Reorient or relocate the receiving antenna 
• Increase the separation between the equipment and receiver 
• Connect the equipment into an outlet on a circuit different from that to which 
the receiver is connected 
• Consult the dealer or an experienced radio/TV technician for help 
Notice 
This Class B digital apparatus complies with Canadian ICES-003. 
Remarque 
Cet appareil numérique de classe B est conforme à la norme canadienne NMB-003.  

40 
INDEX 
A 
AC .................................. see power 
accessories ............................... 2, 3 
adapter .......................................... 2 
C 
cable .............................. 2–3, 27–29 
adapter ....................................... 2 
communication .... 1, 2–3, 5, 7–11, 
29, 32–35 
disconnect .................................. 5 
MVC ....................................... 3, 8 
pin assignments ................. 32–35 
caution ..................................... 6, 37 
labels ......................................... 6 
laser ........................................... 6 
CE ................................ see caution 
CodeGate .......................... 1, 12, 18 
communication ...................... 27–29 
compliance ............................ 37–39 
configuration .................... 20, 21, 26 
converter ....................................... 3 
current ......................................... 31 
customer service ......................... 36 
D 
default.............................. 21, 22, 26 
depth of field ................................ 24 
E 
EMC ............................................ 38 
EMI .............................................. 38 
emissions .................................... 38 
F 
firmware....................................... 23 
G 
green LED ...................see indicator 
I 
IBM ................ see interface: RS485 
immunity ...................................... 38 
indicator 
audible ............................... 21, 30 
failure................................. 27–29 
visual ....................... 4, 27–29, 30 
interface .......................... 30, 32–35 
Keyboard Wedge . 1, 9, 26, 32, 35 
Laser Emulation ........ 1, 7, 26, 33 
Light Pen ................... 1, 7, 26, 32 
RS232 ........... 1, 7, 26, 29, 33, 34 
RS485 ....................... 1, 8, 26, 32 
Stand Alone Keyboard . 1, 10, 32, 
34 
USB ................... 1, 11, 26, 33, 34 
IR range ...................................... 25 
K 
Keyboard Wedge ........ see interface 
L 
labels ............................................ 6 
laser .......................... 30, 37–39, 37 
laser emulation ............ see interface 
LED ............................. see indicator 
light level ..................................... 31 
Light Pen ..................... see interface 
M 
maintenance ................................. 6 
manual .......................................... 2 
O 
output window ............................... 4 
P 
pin assignments ............... see cable 
power ............................ 2, 7–11, 31 
PowerLink .................. 35, see cable 
protocols ..................... see interface 
R 
Red LED ..................... see indicator 
regulatory compliance ........... 37–39 
repair ........................................... 36 
RMA ............................................ 36 
RS232 ......................... see interface 
RS485 ......................... see interface 

41 
INDEX
S 
safety ........................................... 37 
SELV ............................ see caution 
serial number ................................. 6 
specifications ......................... 30, 31 
stand.................................. 3, 13–16 
T 
termination ............................. 32–35 
troubleshooting ...................... 27–29 
U 
UL ................................. see caution 
USB ............................ see interface 
V 
ventilation .................................... 31 
voltage ................ 2, 31, see caution 
W 
warranty ...................................... 36 
window ...................................... 4, 6 

42 
CUSTOMER SUPPORT  
Technical Assistance  
If you need assistance installing or troubleshooting your device, please contact 
us by using one of the methods below: 
Knowledge Base: www.hsmknowledgebase.com 
Our Knowledge Base provides thousands of immediate solutions. If the 
Knowledge Base cannot help, our Technical Support Portal (see below) provides 
an easy way to report your problem or ask your question. 
Technical Support Portal: www.hsmsupportportal.com 
The Technical Support Portal not only allows you to report your problem, but it 
also provides immediate solutions to your technical issues by searching our 
Knowledge Base.  With the Portal, you can submit and track your questions 
online and send and receive attachments.  
Web form: www.hsmcontactsupport.com 
You can contact our technical support team directly by filling out our online 
support form.  Enter your contact details and the description of the 
question/problem. 
Telephone: www.honeywellaidc.com/locations 
For our latest contact information, please check our website at the link above. 
Product Service and Repair  
Honeywell International Inc. provides service for all of its products through 
service centers throughout the world. To obtain warranty or non-warranty service, 
please visit www.honeywellaidc.com and select Support > Contact Service and 
Repair to see your region’s instructions on how to obtain a Return Material 
Authorization number (RMA #). You should do this prior to returning the product 
