Hoover Enigma Bagged Pets Upright Vacuum Cleaner PU71EN01 Instruction Manual Product Code 39100390 PU71 EN01 PU01
User Manual: Hoover Instruction Manual Enigma PU71EN01 - Vacuum Cleaner Help and Advice from Hoover
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USER MANUAL

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- 2 -
IMPORTANT SAFETY REMINDERS
This appliance should only be used for domestic cleaning, as 
described in this user guide. Please ensure that this guide is fully 
understood before operating the appliance.
Do not leave the appliance plugged in. Always switch off and 
remove the plug from the socket after use, or before cleaning the 
appliance or any maintenance task.
This appliance can be used by children aged from 8 years and 
above and persons with reduced physical, sensory or mental 
capabilities or lack of experience and knowledge if they have been 
given supervision or instruction concerning use of the appliance 
in a safe way and understand the hazards involved. Children shall 
not play with the appliance. Cleaning and user maintenance shall 
not be made by children without supervision.
If the power cord is damaged stop using the appliance immediately. 
To avoid a safety hazard, an authorised Hoover service engineer 
must replace the power cord.
Keep hands, feet, loose clothing and hair away from rotating 
brushes.
Use only attachments, consumables or spares recommended or 
supplied by Hoover.
When using cleaning tools ensure that the appliance is kept in the 
upright (parked) position. This will avoid possible damage to the 
appliance above you.
Static electricity: some carpets can cause a small build up of static 
electricity. Any static discharge is not hazardous to health.
Do not use your appliance out of doors or on any wet surface or 
for wet pick up.
Do not pick up hard or sharp objects, matches, hot ashes, cigarette 
ends or other similar items.
          
aerosols or their vapours.
Do not run over the power cord when using your appliance or 
remove the plug by pulling on the power cord.
Do not continue to use your appliance if it appears faulty.
Hoover service:       
operation of this appliance we recommend that any servicing 
or repairs are only carried out by an authorised Hoover service 
engineer.
Do not stand on or wrap the cord around arms or legs when using 
your appliance.
Do not use the appliance to clean animals or people.
When using the cleaning tools, ensure to always steady the 
appliance with your other hand. This will ensure that the appliance 
does not fall while in use.
WARNING: A thermal cut out switches off the appliance to prevent overheating if 
switch off, unplug and correct the fault. It will take approximately 45 minutes for 
the cut out to automatically reset.
The Environment
The symbol on this appliance indicates that this appliance may not be 
treated as household waste. Instead it must be handed over to the applicable 
         
Disposal must be carried out in accordance with local environmental 
regulations for waste disposal. For more detailed information about 
treatment, recovery and recycling of this appliance, please contact your local 
            
purchased the appliance.  
This appliance complies with the European Directives 2006/95/EC, 
2004/108/EC and 2011/65/EU. 

- 3 -
GETTING TO KNOW YOUR CLEANER
HANDLE
On/Off SWITCH
CLEANER 
BODY
DOOR 
RELEASE PAD
CARPET CARE 
CONTROL 
SELECTOR
HOSE HOOK
REMOVER*
PARQUET 
*
CORD 
SWIVEL HOOK
SUPPLY CORD
FLEXIBLE HOSE
HOSE SUPPORTS
EXHAUST FILTER 
COVER
HOSE RETAINER
TOOL
- 3 -
CLEANER 
LOCK 
RELEASE
Effortless cleaning with 
your new Hoover
(*Certain models only)
This vacuum cleaner is 
supplied with an Energy 
Label as required by 
European Regulation 
(EU) 665/2013.

- 4 -
PREPARING TO USE  YOUR CLEANER
POWER SWITCH SETTING
CLEANER LOCK RELEASE
CARPET CARE CONTROL SELECTOR 
Switching on and off
Push bottom of the On/Off switch to switch on.
Push top of the On/Off switch to switch off.
Unlock the cleaner by pressing down on pedal 
furniture and some maintenance tasks 
simply press the pedal again and
Insert handle into body 
of cleaner. Slide into 
position.
with body of cleaner.
Tighten large screw (pre-
hole). Insert small screw 
into handle lower hole 
and tighten.
Connect hose to back of 
product.
Latch hose retainer 
to hose support.
the back of product
Screw top two provided 
handle in place
The carpet care control selector raises and lowers the height of 
the nozzle. Ensure that the cleaner is in the upright 
(parked) position and move the selector 
To obtain the best performance and 
#1it is recommended 
that the adjustment setting position 1 is 
used for the main cleaning operations. 
The other adjustment settings are for 
ease of use, use on longer pile carpets, 
or for specialist cleaning tasks.
Settings
1. 
ceramic tiles.
2. 
3. For longer pile carpets the motion resistance may increase. 
push the vacuum cleaner.
4. Luxury carpet and Tool mode
IMPORTANT: Using this cleaner for loop pile carpets with 
pile greater than 30mm is not recommended. Please consult 
instruction before vacuuming.
IMPORTANT: 
linoleum the selector switch must be moved to position 2. Failure 
by European Regulation (EU) 665/2013. If the label shows a red 
this indicates that the vacuum cleaner is not suitable for use on 
#1NOTE:
       
(EU) 665/2013 and (EU) 666/2013.
4
3
12

- 5 -
CLEANING TOOLS*
CLEANING THE STAIRS
!!
IMPORTANT:  When using cleaning tools, the cleaner must be kept 
in the upright (parked) position, particularly when cleaning stairs.  
The carpet height selector should also be set to tool mode:
IMPORTANT:  Switch cleaner off and remove plug 
from electricity supply before changing the bag.  Your 
cleaner is supplied with a bag already tted. This bag 
must not be re-used.
It is dangerous to place the cleaner above you whilst 
cleaning the stairs. 
ALWAYS work with the cleaner below you. Ensure it is 
positioned up against the bottom step. 
DO NOT attach hose retainer when cleaning the stairs.
- 5 -
* Certain models only
ALWAYS attach hose retainer to hook when using cleaning 
tools.
Unhook after use.
Pet Hair & Allergen Remover * 
Ideal for removing pet hairs.
Do not touch the rotating brush.
Parquet Nozzle*
Ideal for cleaning delicate surfaces.
For use combine with the Rigid Extension tube.
Extension Tube*
at its end, it is ideal for stair cleaning.
hose or at the end of the extension tube*.
Combine accessories depending on use.
CHANGING THE DISPOSABLE BAG 
To remove bag:
Press down on the door release pad 
and remove door. 
hose inlet by pulling off the stiff card-
board at the top of the bag.
Slide bag from bag collar retainer by 
pulling on stiff cardboard at top of the 
bag collar.  A shutter will automatically 
seal off bag opening.
Discard full bag. 
To t new bag:
Push the tab on the cardboard collar 
into the slot beneath the hose inlet.
Push the bag collar over the hose inlet 
bag door.
*
* *
*
*
*
*
*

- 6 -
- 6 -
* Certain models only
CLEANING THE FILTERS*
Pre- motor lter
Exhaust lter
HEPA exhaust lter*               Microlter exhaust lter* 
IMPORTANT:  For optimum cleaning performance, always keep 
your lters clean. 
!
!
Remove excess water by shaking and leave to 
dry. Remove excess water by 
shaking and leave to dry for 
when completely dry.
water.
DO NOT USE HOT WATER OR 
Press down on latch and 

- 7 -
sure you have:
 
 
 
Remove hood
 
 
 
Remove brush assembly
 
 
out of cleaner housing.  Remove belt from motor 
spindle then from brush assembly.
Replace belt
 
around the brush channel. 
Ret brush assembly
and stretch the belt until 
brush mountings slot 
down into the cleaner 
housing. Rotate the 
brush to ensure free 
movement of the belt. 
Ret hood
lugs along the front of 
hood are located in the 
slots along the front edge 
of baseplate.
screws A and B.
Ret carpet care control
selector
(T) is towards the front of 
the cleaner.
4
5
3
12IMPORTANT: Switch cleaner off and 
remove plug from electricity supply 
before checking the brushes or remov-
ing hood.
1
2
CHANGING BELT OR BRUSHES
This cleaner is unlikely to become blocked, except 
up large solid objects.  Clearing a blockage is simple.
If cleaning tools were in 
use, check cleaning tool 
Next check hose handgrip; 
to remove grip ribbed ring 
as shown, turn in direction 
of arrow and ease apart. 
To check the hose, stretch it 
to full length and switch on 
the cleaner; the suction will 
dislodge most obstructions. 
If this is unsuccessful, 
switch off and unplug the 
cleaner. Remove the hose 
by turning it anti-clockwise 
as shown. Detach hose and 
remove blockage. 
For blockages in cleaner base:
1.  Turn the cleaner over 
and check that the brushes 
are free to rotate.
2.  Check for a blockage in 
hose socket.  Use a piece of 
to remove any obstructions.
CLEARING A BLOCKAGE
IMPORTANT: Switch the cleaner off 
and remove the plug from the elec-
tricity supply before dismantling 
cleaner.
!
- 7 -
* Certain models only
Removing a blockage from the 
Pet Hair & Allergen Remover*
Open clip and lift cover to remove 
blockage.
B
A

- 8 -
- 8 -
User checklist
If your cleaner is not working properly run through the following checklist.
1  Is there a working electricity supply to the cleaner?
  Check with another electrical product.
  To replace the bag, see the instructions on page 5.
3.  Is the hose blocked?
  To clear a blockage, see the instructions on page 7.
4.  Is there a blockage in the cleaner base?
  To clear a blockage, see the instructions on page 7.
 
6.  Is the nozzle height set correctly?
  To set the carpet care control selector, see the instructions on page 4.
7.  Are the brushes rotating correctly?
  To check the brushes, see the instructions on page 7.
8.  Has the cleaner overheated? 
  If so, it will take about 30 minutes to reset itself.
to assist you over the telephone. A service charge will be made if the cleaner is 
examined and found to be in working order, has not been assembled in accordance 
with these instructions or has been used incorrectly. working order, has not been 
assembled in accordance with these instructions or has been used incorrectly.
WARNING!
A thermal cut out switches off the cleaner to prevent overheating if it is used 
unplug and correct the fault.
It will take about 45 minutes for the cut out to automatically reset.
IMPORTANT: Do not run cleaner over the supply cord as this could damage 
the supply cord insulation.
IMPORTANT INFORMATION
Hoover Service
           
Hoover spares and Consumables 
Always replace parts with genuine Hoover spares. These are available from 
your local Hoover dealer or direct from Hoover. When ordering parts always 
GUARANTEE STATEMENT
-
tive in the country in which it is sold. Details regarding these conditions can be 
obtained from the dealer from whom the appliance was purchased. The bill of 
sale or receipt must be produced when making any claim under the terms of 
this guarantee.
Subject to change without notice.
Quality
        
ISO 9001

Hoover Limited
Pentrebach
Merthyr Tydl
Mid Glamorgan
CF48 4TU
HOOVER CUSTOMER HELPINE
08444 995 599
© 2014            48011634

INDUSTRIAL
DESIGN
Artwork Number:
Title:
Created:               
Modified:                              
Engineering Approved:           
Issue:
Date:
Date:
Date:
Hoover Ltd.
Industrial Design Department
5th Floor, 288 Dongping Street, 
Suzhou Industrial Park,Suzhou, 
PRC   215123
Tel: 0512-82181000 Ext 226
Note:
Artwork not to be used
unless approved by
Engineering.
Cris 2014/05/06
Cris 2014/05/06
user manual & manual label
MANUAL LABEL USER MANUAL 
Printing colour : 黑(black)
Size : 297x210mm
Material: 1.cover= 铜版纸 coated paper(120g)
               2.inside pages= 双胶纸 offset paper(80g)
Printing colour : 
黑(black)
Size : 75x50mm
Material: Adhesiver sticker (不覆膜不干胶)
              Background Colour:White(白色底) 
 stick 
PU71 PU01 - 001 - 39100409
220-240V~50Hz
750W 6.53Kg