Hotpoint HTW200ASK1WW 49 90557 User Manual WASHER Manuals And Guides 1609009L

User Manual: Hotpoint HTW200ASK1WW HTW200ASK1WW HOTPOINT WASHER - Manuals and Guides View the owners manual for your HOTPOINT WASHER #HTW200ASK1WW. Home:Laundry & Garment Care Parts:Hotpoint Parts:Hotpoint WASHER Manual

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SAFETY INSTRUCTIONS . . . . . . . . .2
OPERATING INSTRUCTIONS
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

CARE AND CLEANING . . . . . . . . . . .7

OWNER’S MANUAL &
INSTALLATION
INSTRUCTIONS
HTW200

ENGLISH/ESPAÑOL

INSTALLATION
INSTRUCTIONS . . . . . . . . . . . . . . . . . . .8
TROUBLESHOOTING TIPS. . . . . . 13
CONSUMER SUPPORT
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Consumer Support . . . . . . . . . . . . . . . . . . . 18

G005

Washers

www.Hotpoint.com

Write the model and serial
numbers here:
Model # _________________
Serial # _________________
You can find them under the
lid of the washer.
49-90557 04-16 GEA

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

IMPORTANT SAFETY INSTRUCTIONS
WARNING

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:

„ Read all instructions before using the appliance.
„ DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, drycleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
„ DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
„ Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
„ DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
„ DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
„ DO NOT install or store this appliance where it will be exposed to the weather.
„ DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
„ DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
„ Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
„ See “Electrical Requirements” located in the Installation Instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

2

www.Hotpoint.com

PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
„ Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C”
valve.
„ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
„ Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.

WARNING

- Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.
„ Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.

¥

„ Optional drain hose extension recommended for
discharging heights from 60” - 96”.
„ This washer does not include water supply hoses.
GE Appliances strongly recommends the use of factory
specified parts. A list of factory hoses available for
purchase are listed. These hoses are manufactured and
tested to meet GE Appliances specifications.
GE Appliances strongly recommends the use of new water
supply hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number

Accessory

PM14X10002
Or
PM14X10005

4 ft rubber water supply hoses

WH49X301

Drain hose extension

PM7X1

Washer Floor Tray

4 ft braided water supply hoses

START-UP SEQUENCE
„ Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will
turn on the cold water valve for two short periods followed
by a 10 second pause before continuing.

„ If the lid is opened during this period, the washer will
pause. You will have to push the Start button again to
restart the cycle.

WHEN NOT IN USE
„ Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.

SAVE THESE INSTRUCTIONS

3

Operating instructions.
Throughout this manual, features and appearance may vary from your model.
Step 1

Step 3

Step 2

• Select wash cycle.
• Add the manufacturer’s
recommended amount of
detergent. GE Appliances
recommends the use of High
Efficiency detergents such as
in your energy efficient washer.
Place detergent pods in the
bottom of the wash basket
before adding clothes.

• Loosely add items around
agitator. Overloading may
negatively impact wash
performance. See page 6
for suggested loading
examples.
• Close lid.

Step 4

• Press Start.

• Note that the temperature
selections are embedded within
the wash cycles. For the Colors
Normal cycle, there are multiple
temperature selections available
within that one cycle. For other
cycles, such as the Whites
cycle, there is a singular water
temperature for that cycle but
there are multiple soil levels
embedded within each cycle.
Select the cycle, temperature,
and soil level that best matches
items being washed in that load.
• Select load size.

Controls

C

B

A

D

A

Start/Pause
Press Start to begin the cycle.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink.
To continue the cycle, press Start again. If machine is paused more than 12 hours, the cycle will be cancelled. If water remains in the
machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.

B

Cycle Status Lights
Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance
condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and
run a Drain & Spin cycle.

4

www.Hotpoint.com

C

Load Size (on some models)

Make the load selection:

Add detergent to the bottom of the basket prior to loading clothes.

Loosely load items in the washer basket. Overloading may
negatively impact wash performance. Adjust the load size
accordingly.

D

Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle options to the new selection. Press Start to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.

Items to Wash

Cycle

Wash Temp

Soil Level

Spin Selection

Cycle Details

Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.

Colors

Cool
Cold
Tap Cold

Normal

Normal

Cycle for normal, regular, or typical use for washing up to
a full load of normally soiled cotton clothing. Multiple wash
temperature selections are available within this single
cycle:
Tap Cold: Coldest selection available, adds no hot water.
Cold: Adds some hot water to aid dissolving detergents in
colder climates.
Cool: Adds more hot water to increase cleaning.
The Normal cycle is identical in cycle steps, wash times, etc.
for each wash temperature selection available.
All rinses are cold.

Whites and
household linens

Whites

Hot

Heavy
Medium
Light

Normal

Provides the hottest hot temperature available (based on
your water heater setting) with longer wash periods to
clean and brighten your whites. It is recommended that a
Oxi or chlorine bleach product appropriate for items being
washed be used with this cycle to maximize whitening
performance. Note that three soil levels are available:
Heavy, Regular, and Light. Rinse is cold.

Light colored
items. More heavily
soiled or items
with body soils.

Casuals

Warm

Heavy
Medium
Light

Normal

:DVKWHPSHUDWXUHDQGZDVKSUR¿OHWDLORUHGIRULWHPVWKDW
are more heavily soiled and/or contain body soils. Note that
three soil levels are available: Heavy, Regular, and Light.
Rinse is cold.

Lingerie and
special care
fabrics with light
soil.

Delicates

Cool

Light

Normal

Utilizes a unique “tri-pulse” extra gentle agitate profile to
provide special care to delicate fabrics. It is recommended
to place small or ultra delicate items in mesh bags before
washing.

Wet load of items.

Drain &
Spin

Normal

Utilizes a high speed spin to extract water from wet items.

Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that
you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on the display.
Spin light blinking

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the
cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to
correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able
to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle,
redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Fill light (Water
not entering
washer)

Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back
IURPYDFDWLRQ"$VVRRQDVWKHOLJKWVWDUWVWRÀDVKWKHZDVKHUZLOOLQLWLDWHDPLQXWHORFNRXWSHULRG7KHZDVKHU
controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to
bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.

Lid Locked light

Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start another
cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call
800.GE.CARES (800.432.2737) for service.

5

Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.

Proper Use of Detergent
Using too little or too much detergent is a common
cause of laundry problems.
Use less detergent if you have soft water, a smaller
load or a lightly soiled load.
For spots, apply pre-treatment to items as
recommended on the product label. Application should
be made in the basket to prevent overspray which may
cause the coloring on the lid or graphics to fade.
Place detergent pods in the bottom of the wash basket
before adding clothes.

GE Appliances recommends the use of High Efficiency
in your energy efficient
detergents such as
washer. HE detergents are formulated to work with
low water wash and rinse systems. HE detergents
reduce the oversudsing problems commonly
associated with regular detergents.
When using high efficiency or concentrated
detergents, consult the product label to determine
amount required for optimum performance. Excessive
detergent will negatively impact wash performance.

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING

- Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.

Loading the Washer
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket, filling in towards the center on
larger loads. To add items after washer has started,
lift the lid and submerge additional items around the
outside of the basket. Close the lid, adjust load size
selection, if necessary.
Average Small Load

„ Do not place large items such as sheets, blankets
and towels across the Infusor (on some models).
Load them around the outside of the basket.
„ Do not put lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and
ONLY wash them.

Average Medium Load

Average Large Load

Clothes Level
Clothes Level
Clothes Level
Water Level

6

Water Level
Water Level

About washer features.

www.Hotpoint.com

Liquid Bleach
Liquid chlorine bleach should be added through the bleach
dispenser in the front left corner. Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.

Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.

Care and cleaning of the washer.
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.

Interior of the Washer
Leave the lid open after washing to allow moisture to evaporate. If
you want to clean the basket, use a clean soft cloth dampened with
liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Water Supply Hoses
Hoses connecting washer to faucet should be replaced every 5 years.

Moving and Storage
Ask the service technician to remove water from drain pump and
hoses. Do not store the washer where it will be exposed to the weather.

Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses
and water filter pump area if weather will be below freezing.

7

Installation
Instructions

Washer

If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: www.Hotpoint.com

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others.
All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These
words are defined as:

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

TOOLS REQUIRED FOR
WASHER INSTALLATION

BEFORE YOU BEGIN
Read these instructions completely and carefully.
•

† Pliers

IMPORTANT – Save these instructions
for local inspector’s use.

•

† Level

IMPORTANT – Observe all governing
codes and ordinances.

•
•
•
•
•
•

Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
Completion time – 1-3 hours
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not
covered under the Warranty.

PARTS REQUIRED (Sold separately)

† Water Hoses (2)

† Drain Hose Extension (For discharge heights from 60" - 96"
GE Appliances Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day
or by phone at 800.626.2002 during normal business hours.

PARTS SUPPLIED
† Owner's Reference Guide

† Drain Hose

† Cable Tie

† Rubber Washers (2)
and Strainer Screens (2)

† Drain Hose Clip

Part Number

Accessory

PM14X10002
Or
PM14X10005
WH1X2267

4 ft Rubber Water Supply Hoses

WH49X301

Drain Hose Extension (For discharge
heights from 60" - 96"

4 ft Braided Metal Water Supply Hoses
Rubber Washer (1) and Screen (1)

NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.

† Clamp

8

Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:

IMPORTANT: Minimum Installation Clearances
- Alcove or Closet

1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.

• If your washer is approved for installation in an alcove
or closet, there will be a label on the back of the
machine describing requirements.
• Minimum clearance between washer and adjacent
walls or other surfaces: 0" either side, 2" front, 3"
rear. Vertical space from floor to overhead shelving,
cabinets, ceiling, etc. = 60".

2. In an area where it will come in contact with curtains or
drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2s per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.

• Closet doors must be louvered or otherwise ventilated
and require 60 square inches of opening near the top
of the door and 60 square inches near the bottom of
the door. If a dryer is located in the same closet, then
these areas must be doubled.

NOTE: If floor is in poor condition, use 3/4s impregnated
plywood sheet solidly attached to existing floor covering.

NOTE: The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum.
WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when
hot wash is selected.
SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet
above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

1 UNPACKING THE WASHER

2 REMOVE THE BASE

After the machine is in the home, remove outside packing
material/carton from washer.
Remove bag (containing clamp, cable tie and drain hose clip),
drain hose and Owner's Reference Guide from tub.
NOTE: Leave foam shipping material inside tub opening to
hold tub in place during the rest of installation.

Remove base from unit by placing foot on side of base and
tipping unit back on corner post. Remove base and bring the
washer back upright.

Bag
Owner's Reference Guide
Leave foam shipping
material inside tub
Drain hose

9

Installation Instructions
3 CONNECT DRAIN HOSE TO WASHER

5 CONNECT WATER HOSES TO OUTLET

VALVES

Connect drain hose to drain port on back of washer. Open
clamp with pliers and slide onto hose end. Holding clamp open,
push hose end onto drain port until fully seated. Release clamp
between locating ribs on hose end. Outlet of hose end should
be oriented vertically.
Drain
hose

Determine which is HOT water line before attaching water
hoses to faucets. Traditionally, HOT faucet is on left.
(If screen washers are not installed) With protruding part of
screen toward you, install strainer screen/rubber washer
into each of the free ends of two water hoses.
Connect hot water hose to hot water
outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open hot water valve.
Connect cold water hose to cold
water outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open cold water valve.
Check for leaks and drips at the hose
couplings. Tighten as necessary.

Drain
port
Drain
end
Clamp

4 CONNECT WATER HOSES TO WASHER
Disconnect electrical cord before installing water hoses. If not
installed, install rubber washer in one end of hot water hose.
Thread hot water hose onto connection labeled H at top rear of
washer. Hand tighten and use pliers to tighten hoses between
1/8 and 1/4 turn beyond hand-tight.
If not installed, install rubber washer in one end of cold water
hose C. Thread cold water hose onto connection labeled C at top
rear of washer. Hand tighten and use pliers to tighten hoses
between 1/8 and 1/4 turn beyond hand-tight.
0RYH ZDVKHU DV FORVH WR ¿QDO ORFDWLRQ DV SRVVLEOH OHDYLQJ
room for you to make water, drain, and electrical connections
to your home.

Rubber
washer

Rubber
washer

10

Installation Instructions
6 CONNECT TO DRAIN
Install drain hose clip on rear
panel of washer. Route drain
hose through clip and insert
free end into drain opening
of your home.

6 CONNECT TO DRAIN (Continued)
If your drain is a standpipe, fasten drain hose to
standpipe with cable tie provided.

Drain
hose
clip

Drain
hose

Drain
hose
clip

Washer
back

NOTE: If longer drain
hose is required, order
drain hose extension
kit, GE Appliances part
number WH49X301.
Connect additional drain Drain
hose (contained in kit) to hose
original hose with hose
clamp (contained in kit).

5" Max.
insertion
into
drain
30"
Min. Cable
tie

Washer
back

Standpipe

NOTE: Placing the drain hose too far down the drain pipe can
cause a siphoning action. No more than 5" of hose should be
in the drain pipe. There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.
If drain discharge height does not meet 30" minimum
height requirement, end of drain hose must be secured
in drain opening of home by installer and have an air gap
around hose to prevent siphoning.

If water valves and drain are built into wall, fasten drain
hose to one of the water hoses with cable tie provided.
Drain
hose

Wall

Cable
tie

Drain
hose
clip

Drain
hose
clip

30"
Min.

5" Max.
insertion
into
drain

Washer
back

Washer
back

Drain
hose

Less than
30"

NOTE: Placing the drain hose too far down the drain pipe can
cause a siphoning action. No more than 5" of hose should be
in the drain pipe. There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.

NOTE: Placing the drain hose too far down the drain pipe can
cause a siphoning action. No more than 5" of hose should be
in the drain pipe. There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.

11

Installation Instructions
ELECTRICAL REQUIREMENTS
WARNING

GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with
a cord having an equipment- grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and
ordinances.

- Fire Hazard

Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.

Improper connection of the equipmentgrounding conductor can result in a risk
of electrical shock. Check with a qualified electrician, or
service representative or personnel, if you are in doubt as to
whether the appliance is properly grounded. DO NOT
modify the plug on the power supply cord. If it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.

WARNING

CIRCUIT – Individual, properly polarized and grounded 15
or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so the power
cord is accessible when the washer
is in an installed position. If a 2-prong
receptacle is present, it is the owner’s
responsibility to have a licensed
electrician replace it with a properly
grounded 3-prong grounding type
receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 latest edition. Check with a
licensed electrician if you are not sure that the washer is
properly grounded.

If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #10-16 x 1/2” sheet metal screw
(available at any hardware store) to rear of washer as
illustrated.
Attach ground
wire and ground
screw (obtain
locally)

Washer
back

Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).

7 CONNECT POWER AND INSTALL
Make sure large dial control (on some models) on washer is
pushed in to the OFF position.
Insert plug of electrical cord into a 115V, 15- or 20-amp wall
receptacle. Move washer into final position. Place level on flat top
side edges of washer. Adjust all four leveling legs until washer
is level left-to-right and front-to-back. Remove level.

FINAL CHECKLIST
Before starting the washer, check to make sure:

Open tub lid. Remove and discard tub shipping material (see Step 1).





Remove plastic protector sheet from control panel face.
Level



† Main power is turned on.
† The washer is plugged in.
† The water faucets are turned on.
† 
The unit is level and all four leveling legs are firmly
on the floor.
† 
The shipping foam and cardboard are removed.
† The drain hose is properly tied up.
† 
There are no leaks at the faucet, drain line
or washer.

Run the washer through a complete cycle.
 † 
Check for water leaks and proper operation.
 † 
Place these instructions in a location near the
washer for future reference.

12

Before you call for service…Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER

Possible Causes

What To Do

Short spray and delay
after pushing the Start
button
Water level seems low

Lid was opened and closed
between cycle selection
and start
This is normal

This is normal. See START-UP SEQUENCE in the Safety Instructions
section.

Low water flow

Water valve screens are
stopped up

Water siphoning out
of washer

Drain standpipe is too
low or hose too far into
standpipe
Soft water
Too much detergent

Too many suds

Water leaks

Water may not cover the top level of the clothes. This is normal for this
high efficiency washer.
Turn off the water source and remove the water connection hoses from
the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See the
Installation Instructions.
Try less detergent.
Measure your detergent carefully. Use less soap if you have soft water, a
smaller load or a lightly soiled load.

Type of detergent

Switch to High Efficiency detergent such as

.

Type of detergent

Switch to High Efficiency detergent such as

.

Use less detergent. Use less soap if you have soft water, a smaller load
or a lightly soiled load.
Make sure hose connections are tight at faucets and rubber washers
are installed. Make sure end of drain hose is correctly inserted in and
secured to drain facility.
Household drain clogged
Check household plumbing. You may need to call a plumber.
Drain hose rubs on wall
Make sure drain hose does not make contact with the wall. May cause
excessive wear on the hose.
Constant water pressure to Tighten hoses at the faucets.
fill hoses at water source
Check condition of the fill hoses; they should be replaced every 5 years.
Cooler water temperatures New laundry detergents have been formulated to work with cooler
provide improved energy
water temperatures without affecting wash performance.
efficiency
Water supply is turned off
Turn both hot and cold faucets fully on and make sure hoses are
or improperly connected
connected to correct faucets. NOTE: Water valves are marked “H” and “C”.
Water valve screens are
Turn off the water source and remove the water connection hoses from
stopped up
the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
This is normal. The washer senses water temperature (on some models)
Cool/Cold Water when
selecting Hot
and optimizes for best results. Cold water is added periodically when hot
is selected.
House water heater is not
Make sure house water heater is delivering water at 120°F–140°F
set properly
(48°C–60°C).
Lid lifted or cycle was put
Reset cycle.
in pause for over 12 hours
Drain hose is kinked or
Straighten drain hose and make sure washer is not sitting on it.
improperly connected
Top of drain outlet should be less than 8 ft (2.44 m) above floor.
The Soak Option was
This is normal. The washer alternates between agitate and soak during
chosen
these cycles to get your clothes cleaner with less wear.
This is normal
Many cycles incorporate as series of soaks within the agitation period to
get your clothes clean with less wear.
Using too much detergent
in washer
Fill hoses or drain hose is
improperly connected

Water temperature
seems incorrect

Water pumped out
before cycle is complete
Water won’t drain
Washer pauses during
wash cycle

13

Before you call for service…Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

OPERATION

Possible Causes

What To Do

Washer pauses during
spin cycle
Washer won’t operate

This is normal
Washer is unplugged

The washer may pause during the spin cycle to remove soapy water
more efficiently.
Make sure cord is plugged securely into a working outlet.

Water supply is turned off

Turn both hot and cold faucets fully on.

/LGLVRSHQ³VDIHW\IHDWXUH
prevents agitation and
spinning when lid is up

Close lid and press Start.

Circuit breaker/fuse is
tripped/blown

Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have a separate outlet.

Electronics need to be
reset

Unplug washer, wait 2 minutes, plug back in and press Start.

Start was not pressed

Press Start.

Basket moves or rotates
freely

Washer basket does not have a traditional brake. Washer basket will
move freely. This is normal.

Basket seems loose

PERFORMANCE
Colored spots

Grayed or yellowed
clothes

Lint or residue on
clothes

Clothes too wet
Blinking Spin light or
Spin light on at end
of cycle
Pilling

14

Possible Causes

What To Do

Incorrect use of fabric
softener

Check fabric softener package for instructions.

Dye transfer

Sort whites or lightly colored items from dark colors.

Detergent amount

Be sure to follow detergent manufacturer’s directions.

Hard water

Use a water conditioner or install a water softener.

Water is not hot enough

Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).

Washer is overloaded

Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.

Dye transfer

Sort clothes by color. If fabric label states wash separately, unstable
dyes may be indicated.

Clothes are air or line
dried

If you do not dry your clothes with a clothes dryer, your clothes may
retain more lint.

Incorrect sorting

Separate lint producers from lint collectors.

Washing too long

Wash small loads for a shorter time using Light Soil setting.

Detergent not dissolving

Rewash; next time:
Try a liquid detergent
Use warmer water temperature.

Overloading

Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.

Incorrect use of fabric
softener
Wash load out of balance
Out of balance condition
has been detected

Check fabric softener package for instructions.

Result of normal wear on
poly-cotton blends and
fuzzy fabrics

Redistribute load in washer and run through Drain & Spin cycle.
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a Drain
& Spin cycle.
While this is not caused by the washer, you can slow the pilling process
by washing garments inside out.

www.Hotpoint.com

PERFORMANCE (cont) Possible Causes
What To Do
Snags, holes, tears,
Pins, snaps, hooks, sharp Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
rips or excessive wear buttons, belt buckles,
zippers and sharp objects Turn knits (which snag easily) inside out.
left in pockets
Undiluted chlorine bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.
Chemicals like hair bleach Rinse items that may have chemicals on them before washing.
or dye, permanent wave
solution
Match Cycle selection to the type of fabric you are washing
Wrinkling
Incorrect wash and dry
cycles
(especially for easy care loads).
Improper sorting
Avoid mixing heavy items (like jeans) with light items (like blouses).
Overloading
Loosely load clothes in the washer basket.
Wash in warm or cold water.
Repeated washing in
water that is too hot
SOUNDS

Possible Causes

Reason

“Clicking”

Shifter mechanism is
engaging or disengaging
Electric motor reversing
direction
Automatic Temperature
Control Valve
Automatic Temperature
Control Valve
Motor ramping up/down
during spin cycle
Water drain pump

The drive system will engage at the start of agitate and disengage when
agitate is complete. This occurs multiple times during the wash.
This sound is the motor rotating back and forth to clean your laundry.

Back and forth
“swoosh”
“Clicking” behind
Control during fill
Water flow changes
during fill
Motor sounds during
spin
“Humming”

Drive motor
“Gurgling”

Water drain pump

Water “swishing”

Washing process

Washer rocking/
moving
“Squeaking” sound

Washer leveling legs
uneven
Washer not level and
rubbing on cabinet

Two valves mix cold and hot water. The “clicking” is when either valve
turns on or off to raise or lower the fill water temperature.
Two valves mix cold and hot water. The “clicking” is when either valve
turns on or off to raise or lower the fill water temperature.
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
The drain pump will make a humming sound when pumping out water
after agitation stops and continue until spin is complete.
The drive motor will make a “humming” sound during the wash and spin
phases of the cycle.
When the pump starts drawing in air, It starts to gurgle. The washer should
then begin spinning and the sound will continue until it is done spinning.
Water swishing while the unit is agitating is normal, especially with smaller
loads.
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.

Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the
normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.

15

Notes.

16

www.Hotpoint.com

17

Notes.

18

Hotpoint Appliances Washer Warranty.
All warranty service provided by our Factory Service Centers, or an authorized
Customer Care® technician. To schedule service, Visit us on-line at www.Hotpoint.com,
or call 800.GE.CARES (800.432.2737). Please have serial number and model number
available when calling for service.

Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances
improve its products by providing GE Appliances with information on your appliance. If you do not want
your appliance data to be sent to GE Appliances, please advise your technician NOT to submit the data to
GE Appliances at the time of service.

For The Period Of:
One Year
From the date of the
original purchase

We Will Replace:
Any factory specified part of the washer which fails due to a defect in materials or workmanship.
During this limited one-year warranty, we will also provide, free of charge, all labor and related
service to replace the defective part.

What Is Not Covered:
„ Service trips to your home to teach you how to use
„
„

„
„

the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
Replacement of house fuses or resetting of circuit breakers.
Products which are not defective or broken, or which are
working as described in the Owner’s Manual.

„ Damage to the product caused by accident, fire, floods

or acts of God.
„ Incidental or consequential damage caused by possible

defects with this appliance.
„ Defects or damage due to operation in freezing
temperatures.
„ Damage caused after delivery.
„ Product not accessible to provide required service.

(;&/86,212),03/,(':$55$17,(6³
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