Hotpoint Washing Machine Hult 843 Users Manual

HULT 843 to the manual 6edd6e31-95b2-45c4-b95b-a4690081e404

2015-01-24

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Instructions for use
WASHING MACHINE
Contents
GB
English,1

Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data

Care and maintenance, 6
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose

Precautions and tips, 7

HULT 843

General safety
Disposal

Description of the washing machine, 8-9
Control panel
Display

Running a wash cycle, 10
Wash cycles and functions, 11
Table of wash cycles
Wash functions

Detergents and laundry, 12
Detergent dispenser drawer
Preparing the laundry
Special wash cycles
Load balancing system

Troubleshooting, 13-14
Assistance, 15-16

EXPERIENCE
1

Installation
GB

! Keep this instruction manual in a safe place
for future reference. Should the appliance be
sold, transferred or moved, make sure the
instruction manual accompanies the washing
machine to inform the new owner as to its
operation and features.
! Read these instructions carefully: they contain
vital information on installation, use and safety.

Unpacking and levelling
Unpacking

! This is a separate
part of the polystyrene base and should
be removed with the
base.
! IMPORTANT check
when unpacking
your machine.

1. Unpack the washing
machine.
2. Check whether the
washing machine has
been damaged during
transport. If this is the
case, do not install
it and contact your
retailer.
3. Remove the 4 protective screws and the rubber bush with the
respective spacer, situated on the rear of the
appliance (see also the installation leaflet).
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again
if the washing machine needs to be moved to
another location.
! Packaging materials are not children’s toys.
Levelling

Your machine may
make a considerable
amount of noise if the
two front feet have not
been adjusted correctly.
1. Install the washing
machine on a flat sturdy
floor, without resting it up
against walls, cabinets
or anything else.

2. If the floor is not perfectly level, compensate
for any unevenness by tightening or loosening
the adjustable front feet (see figure); the angle of inclination, measured according to the
worktop, must not exceed 2°.
Levelling your appliance correctly will provide
it with stability and avoid any vibrations, noise
and shifting during operation. If it is placed on
a fitted or loose carpet, adjust the feet in such
a way as to allow enough room for ventilation
beneath the washing machine.

Electric and water connections
Connecting the water inlet hose
1. Connect the supply
pipe by screwing it to
a cold water tap using
a 3/4 gas threaded
connection (see figure).
Before performing the
connection, allow the
water to run freely until
it is perfectly clear.
2. Connect the other
end of the water inlet
hose to the washing
machine,
screwing it onto the
appliance’s cold water
inlet, situated on the
top right-hand side on
the rear of the appliance (see figure).
3. Make sure there are no kinks or bends in the
hose.
! The water pressure at the tap must be within
the values indicated in the Technical details
table (on the page 5).
! If the water inlet hose is not long enough,
contact a specialist store or an authorised
serviceman.
! Ensure that the supply taps are allowing water through. Old taps may seize in the closed
position and thus prevent water reaching the
machine.
! Never use second-hand or old inlet hoses;
use the products supplied with the machine.

Connecting the drain hose

65 - 100 cm

Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap

Connect the drain
hose, without bending
it, to a draining duct
or a wall drain situated between 65 and
100 cm from the floor;

The drain hose may
be connected to an
under-sink trap. Before connecting the
drain hose from the
machine ensure that
any blanks or removable ends have been
taken off the spigot.
If it is placed over
the edge of a basin
or sink be sure the
free end of the hose
should not be underwater.

! We advise against the use of hose extensions;
in case of absolute need, the extension must
have the same diameter as the original hose
and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into
a standpipe, that the end does not go down
more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine
to self -syphon ie. continuously empty as it is
filling.
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
• the socket is earthed and in compliance with
the applicable law;
• the socket is able to sustain the appliance’s
maximum power load indicated on the Technical Data Plate fixed on the machine;

• the supply voltage is included within the
values indicated on the Technical Data Plate
fixed on the machine.
• the socket is compatible with the washing
machine’s plug. If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp
fused plug it can be plugged into a 13 amp
socket for immediate use. Before using the
appliance please read the instructions below.
WARNING - THIS APPLIANCE MUST BE
EARTHED.
THE FOLLOWING OPERATIONS SHOULD
BE CARRIED OUT BY A QUALIFIED ELECTRICIAN.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be
used, and the fuse cover re-fitted. If the fuse
cover is lost, the plug must not be used until a
replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be
of the correct colour as indicated by the coloured marking or the colour that is embossed in
words on the base of the plug. Replacements
can be obtained directly from your nearest
Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and you should wish to re-route the
mains cable through partitions, units etc.,
please ensure that either:
the plug is replaced by a fused 13 ampere
rewireable plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13
amp cable outlet, controlled by a switch, (in
compliance with BS 5733) which is accessible
without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself,
you make the pins unusable so that it cannot
be accidentally inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in accordance with the following code:
Green & Yellow Earth
Blue
Neutral
Brown
Live

As the colours of the wires in the lead may not
correspond with the coloured markings identifying the terminals in your plug, proceed as
follows:
Connect Green & Yellow wire to terminal
marked E or or coloured Green or Green &
Yellow.
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or
coloured Black.
If a 13 amp plug (BS 1363) is used it must be
fitted with a
13 amp fuse, either in the plug or adaptor or
at the distribution board.
If you are in any doubt regarding the electrical
supply to your machine, consult a qualified
electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
NEUTRAL (N)
BROWN
LIVE (L)
GREEN & YELLOW
EARTH (E)
GREEN &
YELLOW

BROWN
BLUE

13 ampere fuse

CROSS-BAR
CORD GRIP

Disposing of the appliance:
When disposing of the appliance please remove the plug by cutting the mains cable as
close as possible to the plug body and dispose of it as described on the previous page.
! The washing machine should not be installed
in an outdoor environment, not even where
the area is sheltered, because it may be very
dangerous to leave it exposed to damp, rain
and thunderstorms.
! When the washing machine is installed, the
mains socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent
or dangerously compressed.

! The power supply cable must only be replaced by an authorised serviceman.
Warning! The company denies all liability if and
when these norms are not respected.

The first wash cycle
Once the appliance has been installed, and
before you use it for the first time, run a wash
cycle with detergent and no laundry, setting
the 60°C programme.

Technical data
Model

HULT 843

Dimensions

width 59.5 cm
height 85 cm
depth 60 cm

Capacity

from 1 to 8 kg

please refer to the technical
Electrical
connections data plate fixed to the machine
maximum pressure
1 MPa (10 bar)
Water conminimum pressure
nections
0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed up to 1400 rotations per
minute
Test wash
cycles in
(60°)
Programme
accordan(1st press of the button);
ce with
Cotton Standard 60°.
directives
(40°)
Programme
1061/2010
(2nd press of the button);
and
Cotton Standard 40°
1015/201
This appliance conforms to
the following EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2006/95/EC (Low Voltage)
- 2012/19/EU

Care and maintenance
GB

Cutting off the water and electricity supplies

• Turn off the water tap after every wash cycle.
This will limit wear on the hydraulic system inside the washing machine and help to prevent
leaks.
• Unplug the washing machine when cleaning
it and during all maintenance work.

2. unscrew the lid
by rotating it anticlockwise (see figure): a little water may
trickle out. This is
perfectly normal;

Cleaning the washing machine

The outer parts and rubber components of the
appliance can be cleaned using a soft cloth
soaked in lukewarm soapy water. Do not use
solvents or abrasives.

Cleaning the detergent dispenser
drawer

Remove the dispenser
by raising it and pulling it out (see figure).
Wash it under running
water; this operation
should be repeated
frequently.

Caring for the door and drum of
your appliance

• Always leave the porthole door ajar in order
to prevent unpleasant odours from forming.

Cleaning the pump

The washing machine is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins
or buttons) may fall into the pre-chamber which
protects the pump, situated in its bottom part.
! Make sure the wash cycle has finished and
unplug the appliance.
To access the pre-chamber:
1. using a screwdriver, remove the cover
panel on the lower
front part of the washing machine (see
figure);

3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks
are securely in place before you push it onto
the appliance.

Checking the water inlet hose

Check the inlet hose at least once a year. If
there are any cracks, it should be replaced
immediately: during the wash cycles, water
pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.

Precautions and tips
! This washing machine was designed and constructed in

accordance with international safety regulations. The following information is provided for safety reasons and must
therefore be read carefully.

General safety
• This appliance was designed for domestic use only.
• This appliance can be used by children aged

from 8 years and above and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the appliance in a safe way
and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.

• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the safety
lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washing machine, make
sure the drum is empty.

Disposal
• Disposing of the packaging materials: observe local regulations so that the packaging may be re-used.
• The European Directive 2012/19/EU on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it
must be separately collected. Consumers should contact
their local authority or retailer for information concerning the
correct disposal of their old appliance.
7

Description of the washing machine
GB

Control panel
CHILD LOCK

ON/OFF

button

SPIN SPEED
button

DISPLAY

Detergent dispenser drawer

MEMORY
WASH
CYCLE
SELECTOR
buttons

button

ON/OFF button : press this briefly to switch the machine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine is
switched on. To switch off the washing machine during the
wash cycle, press and hold the button for approximately 3
seconds; if the button is pressed briefly or accidentally the
machine will not switch off. If the machine is switched off
during a wash cycle, this wash cycle will be cancelled.
WASH CYCLE SELECTOR buttons: used to set the
desired wash cycle (see “Table of wash cycles”).
MEMORY button: press and hold the button to store a
cycle with your own set of preferences in the memory of
the machine. To recall a previously stored cycle, press the
MEMORY button.
FUNCTION buttons: press the button to select the
desired function. The corresponding indicator light on the
display will switch on.
SPIN button : press to reduce or completely exclude
the spin cycle - the value is indicated on the display.
TEMPERATURE button : press to decrease the temperature: the value will be shown on the display.
CHILD LOCK button: to activate the control panel lock,
press and hold the button for approximately 2 seconds.
When the symbol is illuminated, the control panel is locked.

FUNCTION
buttons

DELAY
START
button

Detergent dispenser drawer: used to dispense detergents and washing additives (see “Detergents and laundry”).

START/PAUSE
button with
indicator light

TEMPERATURE
button

This means it is possible to prevent wash cycles from
being modified accidentally, especially where there are
children in the home. To deactivate the control panel lock,
press and hold the button for approximately 2 seconds.
DELAY START button: press to set a delayed start time
for the selected wash cycle. The delay time will be shown
on the display.
START/PAUSE button with indicator light: when the green indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has started the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
orange colour. If the symbol
is not illuminated, the door
may be opened (wait approximately 3 minutes). To start
the wash cycle from the point at which it was interrupted,
press the button again.
Standby mode
This washing machine, in compliance with new energy saving regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.

Display

D
C

F
The display is useful when programming the machine and provides a great deal of information.
The two upper strings A and B provide details of the wash cycle selected, the wash cycle phase in progress and all information relating to the progress status of the wash cycle.
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAY START has been set, the time
remaining until the start of the selected wash cycle.
String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not include
a spin cycle, the string remains unused.
String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the temperature of the wash cycle cannot be modified, the string remains unused.
Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.

Door locked symbol
If the symbol is lit, this indicates that the washing machine door is locked to prevent it from being opened accidentally. To
prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door (wait approximately 3 minutes).
N.B.: if the DELAY START function has been activated, the door cannot be opened; pause the machine by pressing the
START/PAUSE button if you wish to open it.

Running a wash cycle
GB

1. SWITCH THE MACHINE ON. Press the On/Off
button ; the text HELLO will appear on the display
and the START/PAUSE indicator light will flash slowly in
a green colour.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes on the following page.
3. MEASURE OUT THE DETERGENT. Open the
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
4. CLOSE THE DOOR.
5. SELECT THE WASH CYCLE. Press one of the
WASH CYCLE SELECTOR buttons to select the
required wash cycle; the name of the wash cycle will
appear on the display. A temperature and spin speed
is set for each wash cycle; these may be adjusted. The
duration of the cycle will appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons:

Modifying the temperature and/or spin
speed. The machine automatically selects the
maximum temperature and spin speed set for the
selected wash cycle; these values cannot therefore
be increased. The temperature can be decreased by
pressing the
button, until the cold wash “OFF”
setting is reached. The spin speed may be progressively
reduced by pressing the
button, until it is completely
excluded (the “OFF” setting). If these buttons are
pressed again, the maximum values are restored.
! Exception: if the
(60°) (1st press of the button)
programme is selected, the temperature can be
increased up to a value of 90°C.
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. When this
option is enabled, the
symbol lights up on the
display. To remove the delayed start function press the
button until the text “OFF” appears on the display.
Modifying the cycle settings.
• Press the button to enable the function; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the function; the
indicator light will switch off.
! If the selected function is not compatible with the
programmed wash cycle, the indicator light will flash
and the function will not be activated.
! If the selected function is not compatible with
another function which has been selected previously,
the indicator light corresponding to the first function

selected will flash and only the second function will
be activated; the indicator light corresponding to the
enabled function will remain lit.
! The functions may affect the recommended load value
and/or the duration of the cycle.
7. START THE PROGRAMME. Press the START/
PAUSE button. The corresponding indicator light will
become green, remaining lit in a fixed manner, and the
door will be locked (the DOOR LOCKED symbol will be
on). During the wash cycle, the name of the phase in
progress will appear on the display. To change a wash
cycle while it is in progress, pause the washing machine
using the START/PAUSE button (the START/PAUSE
indicator light will flash slowly in an orange colour); then
select the desired cycle and press the START/PAUSE
button again. To open the door while a cycle is in
progress, press the START/PAUSE button; if the DOOR
LOCKED
symbol is switched off the door may
be opened (wait approximately 3 minutes). Press the
START/PAUSE button again to restart the wash cycle
from the point at which it was interrupted.
8. THE END OF THE WASH CYCLE. This will be
indicated by the text “END OF CYCLE” on the display;
when the DOOR LOCKED
symbol switches off the
door may be opened (wait approximately 3 minutes).
Open the door, unload the laundry and switch off the
machine.

! If you wish to cancel a cycle which has already begun,
press and hold the
button. The cycle will be stopped
and the machine will switch off.

Wash cycles and functions
Energy consumption kWh

Total water lt

1400



1.04

55 215’

1400



0.87

81 185’

1400



175’

800



4.5

105’

800



4.5

0.56

800



4.5

75’

800



4.5

60’

1400



3.5

0.84

60’

800



3.5

0.20

30’

1000



145’

Max.
speed
(rpm)

Detergents

Cycle duration

Residual dampness %

Cotton Standard 60° (Standard Cotton) (1) (1st press of the button): heavily
60°
soiled whites and delicate colours.
(Max. 90°)
Cotton Standard 40° (Standard Cotton) (2) (2nd press of the button): lightly
40°
soiled whites and delicate colours.
Cotton Standard 20° (Standard Cotton) (3rd press of the button): lightly soiled
20°
whites and delicate colours.
Synthetics (Synthetics Resistant) (1st press of the button): heavily soiled
50°
resistant colours.
Synthetics (Synthetics Resistant) (3) (1st press of the button): lightly soiled
40°
resistant colours.
Synthetics (Synthetics Delicate) (2nd press of the button): lightly soiled resi40°
stant colours.
Synthetics (Synthetics Delicate) (3rd press of the button): lightly soiled delicate
30°
colours.
Fast Wash 60' (1st press of the button): to refresh normal soiled garments quic60°
kly (not suitable for wool, silk and clothes which require washing by hand).
Fast Wash 30' (2nd press of the button): to refresh lightly soiled garments quic30°
kly (not suitable for wool, silk and clothes which require washing by hand).
Baby Cycle: heavily soiled delicate colours.
40°

Max. load
(kg)

Description of the wash cycle

Fabric
softener

Max.
temp.
(°C)

Wash

Wash cycles

Table of wash cycles

60 100’

M My Cycle (Memory): allows for any wash cycle to be stored.
Bed & Bath: washes bathroom laundry and bedlinen.

60°

1400



140’

Wool: for wool, cashmere, etc.
Silk

40°

800



85’

30°



65’

Spin (Fast Spin Cottons) (1st press of the button)

1400

16’

Rinse (Rinse Cottons) (2nd press of the button)

1400



36’

Pump out (3rd press of the button)

2’

The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors
such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.

1) Test wash cycle in compliance with directive 1061/2010: set wash cycle
60°C (1st press of the button).
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 60°C. The actual washing temperature may differ from the indicated value.
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle
40°C (2nd press of the button).
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 40°C. The actual washing temperature may differ from the indicated value.
For all Test Institutes:
2) Long wash cycle for cottons: set wash cycle
3) Long wash cycle for synthetics: set wash cycle

40°C (2nd press of the button).
50°C (1st press of the button); temperature of 40°C (press TEMPERATURE button).

Wash functions
Super Wash
Because a greater quantity of water is used in the initial
phase of the cycle, and because of the increased cycle
duration, this function offers a high-performance wash.
! It cannot be used with the
, , , “Spin”, “Pump out”.
Delicate Wash
For a more gentle treatment of fabrics, this function will
reduce the mechanical handling of the cycle to ensure
perfect washing results for delicate garments.
! It cannot be used with the “Fast Wash 60’”, , , , .
Reduced Creases
By selecting this function, the wash and spin cycles will be
modified in order to reduce the formation of creases.
At the end of the cycle the washing machine will perform
slow rotations of the drum; the “Reduced Creases” and
START/PAUSE indicator lights will flash (orange) and
the text “END OF CYCLE” will appear on the display. To
end the cycle, press the START/PAUSE button or the
“Reduced Creases” button.
! It cannot be used with the “Fast Wash 30’”, , .

Extra Rinse
By selecting this function, the efficiency of the rinse is
increased and optimal detergent removal is guaranteed. It
is particularly useful for sensitive skin.
! It cannot be used with the “Fast Wash 30’”, “Spin”,
“Pump out”.
Eco Wash
The Eco Wash function saves energy by not heating the
water used to wash your laundry – an advantage both to
the environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage of
a liquid detergent.
! It cannot be used with the , , , , , .

Detergents and laundry
GB

Detergent dispenser drawer

Special wash cycles

Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause a
build up on the inside of your appliance and contribute to
environmental pollution.

Cotton Standard 20°: ideal for lightly soiled cotton
loads. The effective performance levels achieved at cold
temperatures, which are comparable to washing at 40°,
are guaranteed by a mechanical action which operates at
varying speed, with repeated and frequent peaks.
Baby: use the special wash cycle to remove the remove
the soiling typically caused by babies, while removing all
traces of detergent from nappies in order to prevent the
delicate skin of babies from suffering allergic reactions. The
cycle has been designed to reduce the amount of bacteria
by using a greater quantity of water and optimising the
effect of special disinfecting additives added to the detergent.
Bed&Bath: use programme
to wash bed linen and towels in one single cycle: it optimises softener performance
and helps you save time and energy. We recommend the
use of powder detergent.
Wool: all wool garments can be washed using programme
, even those carrying the “hand-wash only”
label.
For best results, use special detergents and do not exceed
2 kg of laundry.
Silk: use special wash cycle
to wash all silk garments.
We recommend the use of special detergent which has
been designed to wash delicate clothes.
Curtains: fold curtains and place them in a pillow case or
mesh bag. Use wash cycle .

! Use powder detergent for white cotton garments, for prewashing, and for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.

! Do not use hand washing detergents because these
create too much foam.
Open the detergent dispenser drawer and pour
in the detergent or washing
additive, as follows.
2

! Do not pour detergent into the middle compartment (*).
Detergent should only be poured into the compartment 1.
compartment 1: Detergent for the wash cycle
(powder or liquid)
For best results liquid detergent should be poured in the
dispenser immediately before the start of the programme.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.

Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the values listed in the “Table of wash
cycles”, which refer to the weight of the laundry when
dry.
How much does your laundry weigh?

1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g

Load balancing system
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load
is not balanced correctly, the machine spins at a reduced
spin speed. If the load is excessively unbalanced, the
washing machine performs the distribution process instead
of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are
mixed in the load.

Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be solved easily using the following list.

Problem:

Possible causes / Solutions:

The machine does not switch on.

• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.

The wash cycle does not start.

• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• A delayed start has been set (see “Running a wash cycle”).

The machine does not fill with water or “NO WATER CHECK SUPPLY”
appears on the display.

• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.

The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.

• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The machine does not drain or spin
or F05 error code in the display.

• The Pump filter is blocked.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if connected under a sink.
• The drain hose or sink trap is blocked.
• The wash cycle does not include draining, some wash cycles require the drain
phase to be started manually.
• The REDUCED CREASES function button has been activated. To complete the
wash cycle, press the START/PAUSE button (see “Wash cycles and functions”).

The machine does not heat or poor
wash results.

• The ‘Spin Speed’ selector knob is in the “OFF” position.
• The ‘Temperature’ selector knob is in the “OFF” position.

The programme takes too long
or The Display changes the estimated ‘Time to End’ during the programme.

• Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme
times accordingly (see ‘ The machine wont spin properly’ below).

The machine vibrates a lot during
the spin cycle.

• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.

The machine is noisy.

• There will always be some motor, pump and drum noise during spin.

The machine wont spin properly.

• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.

The machine leaks from the dispenser.

• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.

The machine leaks (other than
dispenser).

• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.

The indicator lights on the console
are flashing rapidly.

• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again If the problem persists contact the Technical Assistance
Service.

The machine smells.

• The machine requires a service wash. Run a 60 degree wash cycle with detergent and no laundry.

The machine door cannot be
opened.

• The door will not open until the door lock indicator light goes out shortly after
the program has finished.

Door Seal damaged at the bottom.

• The door seal has drainage holes at the bottom - This is normal.

The water level is too low when
the machine is washing.

• The water level is correct if it can be seen at the bottom of the door.

There is too much foam.

• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.

After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).

• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.

General.

• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!

Remember, you will be charged for a service call for problems caused by incorrect installation, as indicated on pages 2 to 4.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
washable.

Assistance
Guarantee

12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs
for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost
to you.
This guarantee is subject to the following conditions:
-

-
-
-

The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:
-

Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will
be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our
registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair
bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your
machine or, if you prefer, give you your money back.

195120350.02
02/2014 - Xerox Fabriano

After Sales Service

No one is better placed to care for your Hotpoint appliance during the course of its working
life than us - the manufacturer.

Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000
fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee
you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

Recycling & Disposal Information

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the
door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure
that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

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