Hotpoint Wma74 Users Manual
WMM75 WMA74_WMM75_WMA76
WMA74 to the manual e5d994bf-eed3-4add-a0ed-5568e29450e4
2015-01-24
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Installation and User Instructions for the Ultima Range For everyone you’ll ever be WMA76 WMM75 WMA74 Congratulations on choosing Ultima!! Dispenser drawer Control panel Please record the Model number and the Serial number of your machine on the Back Cover of the book for future reference. The Model number can be found on the control panel. The Serial number can be found on the inner door trim. Interlocking door and release lever Hot water inlet point and attached hose (grey) Mains cable Cold water inlet point and attached hose (blue) Adjustable feet Hooked end support Rating plate Transit bolts (both must be removed before use) Plumbing Indicator Line label Drainage hose Wheels 2 The following instructions and information will help you to get the most out of your new machine... Washcare tips and a simple step by step guide to using your machine. Guidance on getting the most out of your wash using powders, liquids, tablets and fabric conditioners. Select a programme for any wash including automatic functions, pre-washes, economy loads, variable temperature and spin speeds. How to care for your machine by removing and cleaning the dispenser drawer and compartments, cleaning the door bowl and machine exterior plus the recommended Maintenance wash. SERVICE & GUARANTEE We give you a unique ‘satisfaction guaranteed’ promise - valid for ninety days after you have purchased your machine. TROUBLE SHOOTING After sales service and guarantee Pages 26-27 In the unlikely event that you have problems with your machine, the following guide may help you to get your machine working correctly straight away. Pages 24-25 Troubleshooting Page 23 Cleaning and maintenance Pages 15-22 Programmes, options and other features Pages 13-14 The dispenser Pages 11-12 A typical wash programme THE INSTALLING ATYPICALWASH PROGRAMMES CLEANING & YOUR MACHINE PROGRAMME DISPENSER AND OPTIONS MAINTENANCE Follow these steps for trouble free installation: location, transit bolt removal, electricity, water supplies and drainage. Moving the machine and adjusting the feet. Pages 5-10 Installing your machine SAFETY This instruction manual contains important details on using your machine safely. If you pass the machine onto someone else, make sure that you give them this manual. Page 4 Safety first! 3 Safety first SAFETY This instruction manual contains important details on using your machine safely. Please keep it safe for your future reference. If you pass the machine onto someone else, please make sure that you give them this manual so that the new owner can read these safety warnings. ✔ ✘ ● Dispose of packaging materials carefully and keep them well away from children. ● Do not plug your machine into a socket when your hands are wet. ● When disposing of your old machine, to minimise risk of injury to children, isolate from the electrical supply, remove the door, the plug and cut the mains cable off flush with the appliance. Dispose of them separately to make sure that the appliance can no longer be plugged into a mains socket. ● Do not connect the washing machine to a single outlet instantaneous water heater. ● This washing machine is designed for domestic use only. ● Before using your machine remove the transit bolts and spacers from the back of the machine. Keep the parts you remove for future transportation. ● Any electrical work necessary to install this machine should be carried out by a qualified electrician. ● Do not try to modify this machine in any way. ● Do not connect the washing machine directly to an artificial water softening unit. Use the recommended amount of detergent for the water hardness in your area. ● Do not let children play with the machine or its controls. ● Do not stand on the machine or in the door opening. ● Do not lean on the door or use the door to lift or move the machine. ● Do not wash garments that have previously been treated with solvents. 4 Remove the polystyrene block... After removing the packaging from the machine, make sure that the polystyrene block (figure 1) has come away from the underside of the machine, with the polystyrene base. figure 1 INSTALLING YOUR MACHINE If it has not come away, carefully lay the machine on its side onto the polystyrene top cap and then remove the polystyrene block (see figure 2). You may need a second person to help you lower and raise the machine. figure 2 Installing your machine Follow these steps for trouble free installation: 1. Choose a location... Where you install the machine will affect its performance. ● ● ● ● ● For your safety and to comply with electrical regulations, seek professional advice if you want to install your machine in a bath or shower room. Make sure that the electrical socket and water taps are easily accessible. You should switch off the machine’s electrical and water supplies when you are not using it. Make sure that you allow enough space for the machine. Select a space at least 600mm wide, 600mm deep and 850mm high. Also leave enough space to open the door fully so you can load and unload it easily. Where possible the machine should be positioned on a solid level floor to minimise vibration. Take care when you move the machine not to rip any floor coverings. There are wheels on the bottom rear of the machine, so tilting it backwards a little is the easiest way to move it. The weight of the machine may cause indentations in some floor coverings. WARNINGS: ● Do not plug the machine in and switch it on at the mains until the installation is completed. ● You will be charged for a service call if a problem with your machine is caused by incorrect installation or misuse. 5 2. Remove the transit fixings... INSTALLING YOUR MACHINE Location of transit bolts. Firstly, unhook the grey drainage hose and proceed as follows, taking care not to loosen the hot and cold water fill hoses. WARNINGS: ● Before you use the machine, remove the two transit bolts complete with spacers. If you do not do this, damage may occur to your machine. Keep the parts in case you need them for future transportation. ● If and when you replace the bolts complete with spacers make sure you do not overtighten them. 6 There are two transit bolts fitted under plastic covers, one at either side of the rear of your machine. These bolts prevent damage to the machine while it is being transported. Remove both transit bolts complete with spacers, by following the instructions below. Use a screwdriver to release the covers and a standard 13mm spanner to remove both bolts. 3 1 Hold the transit bolt and slide to the side and then pull out. The bolt and spacer should be removed intact. (see below) Using a screwdriver, remove the screw to release the plastic cover. 2 Example transit bolt complete with spacer. 4 Use a standard 13mm spanner to undo the bolt until three threads can be seen on the bolt. (see below) For safety, replace the plastic cover over the hole left by the transit bolt. (Repeat steps 1 to 4 to remove the second transit bolt). 3. Connect your machine to the electricity supply Changing the plug If you need to change your plug if it does not fit your socket; isolate the machine from the mains supply. Cut off the supplied plug and safely dispose of the discarded plug. Note: If you change the plug, the colour of wires in the mains lead may not match the colour of the markings which show the different terminals in the plug. You must wire it as shown below. Green and yellow (Earth) wire this to the terminal marked ‘E’, symbol, or coloured green and yellow. Blue (Neutral) wire this to the terminal marked ‘N’ or coloured black. 13A ASTA approved fuse to BS1362. Brown (Live) wire this to the terminal marked ‘L’ or coloured red. WARNINGS: ● This machine must be earthed. ● Do not use the plug unless the fuse cover is fitted. INSTALLING YOUR MACHINE Make sure that the electrical socket is accessible. Take the mains lead from the back of the machine and plug it into the socket. We do not recommend wiring your machine directly into the mains supply. Changing the mains lead If you have damaged the existing lead and need a new one, contact Hotpoint Service UK on 08709 066066 or www.theservicecentre.co.uk (or in the Republic of Ireland on 1850 302 200). A charge will be made. We strongly advise that fitting the new lead is carried out by a qualified electrician. ● To avoid a shock hazard, when changing a plug, always safely discard the cut off plug. Do not insert into any other socket. ● Seek professional advice if you need to use an Fuses extension Your machine comes fitted with a plug and a 13 amp (13A) lead. fuse. If you need to replace the fuse, use only those rated at 13 amp (13A) and ASTA approved to BS1362. To change the fuse, lift the holder to vertical position and lift the fuse out. To replace the fuse, insert the fuse and push the fuse holder down into the locked position. Correct replacement is identified by colour coding or the marking on the base of plug. WARNING: Do not use the plug unless the fuse holder is in the locked position and the top cover firmly replaced. CE marking shows that this machine meets the following EEC directives. Low Voltage Equipment - 72/23/EEC & 93/68/EEC Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC & 93/68/EEC. 7 INSTALLING YOUR MACHINE 4. Connect your machine to the water supply... WARNINGS: ● The temperature of your hot water supply should ideally be 60°C and no higher than 70°C as this could cause damage to your laundry and the machine. ● Do not connect the machine to a single outlet instantaneous water heater. cold water supply figure 3 8 ● Your hot and cold water pressure should be between 3 and 150 psi (21 - 1034 kPa). ● The water supply taps should be accessible when the machine is installed. ● Before connecting the fill hoses, check that water is running from the water supply taps you will use for your machine. ● Connect the washing machine to the water supply using the fill hoses fitted to the machine. Do not use old hoses. Hot and cold fill 1 Unclip the grey and blue fill hoses from the back of the machine. 2 Connect the free end of the grey fill hose to the HOT water supply (see figure1). Connect the free end of the blue fill hose to the COLD water supply. 3 Turn on your water supply and check for leaks. If there is a leak, turn off the water supply, remove the connector and check that the sealing washer is in place. Refit the connector and tighten it. Turn on the water supply. 4 When moving the machine into its final position, make sure that the hoses are not trapped or kinked. figure 1 figure 2 If the fill hoses are too short: Longer fill hoses are available from our Genuine Parts and Accessories Mail Order Hotline UK on 08709 077 077 or www.theservicecentre.co.uk (or in the Republic of Ireland on (01) 842 6836). Remove the existing fill hoses from the inlet valves on the back of the machine and fit the new longer fill hoses as shown above with the angled ends of the hoses connected to the machine (see figure 2). If you have no hot water supply or your hot water pressure is low: A cold fill adaptor (figure 3) and fitting instructions are available from your local Hotpoint authorised Service Centre or by calling the Genuine Parts and Accessories Mail Order Hotline UK on 08709 077 077 or www.theservicecentre.co.uk (or in the Republic of Ireland on (01) 842 6836). 5.Connect the machine to a drainage system... Cut off end figure 3 Hose clip Under sink waste system 1 Cut out the membrane, bung or blanking plug (see figure 2). 2 Unclip the drainage hose from the back of the machine. 3 Move the hooked end support along the drainage hose as required. 4 Attach the drainage hose securely to the under sink drainage unit, using a hose clip (see figure 3). 5 Raise the hooked end support up to at least 800mm to avoid water being drawn back into the machine. If the GREY drainage hose is too short A longer drainage hose is available from our Genuine Parts & Accessories Mail Order Hotline UK on 08709 077 077 or www.theservicecentre.co.uk (or in the Republic of Ireland on (01) 842 6836). WARNINGS: ● Take care when using the sink drainage system. The discharge water may be very hot. ● Do not position the standpipe near an electrical socket. INSTALLING YOUR MACHINE ● Take care when you remove the drain hose from the clips on the back of the machine. All machines are tested with water before they leave the factory so a small amount of water may still be in the hose. ● Do not remove the hooked end support from the GREY drainage hose when using any of the drainage methods detailed below. You may need to reposition it as required along the drainage hose. ● For drainage into a standard work top sink, ensure the outlet pipe has a minimum diameter of 32mm. If your sink is inset, the front edge of the basin must be less than 75mm from the front edge of your worktop, so that the drain hose will hook securely into the sink. Unclip the drainage hose from the back of the machine and hook over into the sink. Make sure that the sink is free of any obstructions and that the sink plug can not fall into the sink, preventing the water from draining away freely. Pumped out water may be very hot. We recommend one of the following drainage figure 1 methods: Standpipe 1 Make sure that the standpipe has a minimum diameter of 38mm. 2 Remove the drainage hose from the clips on the back of the machine. 3 Make sure that the top of the 500 mm standpipe is positioned at least 500mm from the floor (see figure1). Use the plumbing indicator line label on the back of the machine as a guide. 4 Place the drainage hose Hooked end support approximately 100mm into the standpipe. figure 2 ● Flooding could occur if any part of the installation is not carried out correctly. ● Remember you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses. 9 INSTALLING YOUR MACHINE 6. Move the machine into position... WARNING: ● Do not drag or lift the machine by it’s door. Your machine is heavy so care must be taken when moving it. To help you we have fitted wheels to the bottom rear of the machine. ● ● Please take care not to damage any floor coverings when moving the machine. When moving the machine, take care not to kink or damage the hoses at the back of machine. 7.Adjust the feet... Once the machine is in place Your machine may become noisy or move about if it is not level. If necessary, to level the machine adjust the two front feet, as follows: ● When your machine is in its intended location, make sure that it is level by turning one or both of the front feet clockwise until the machine stands firm and level. ● The spring on each foot will stop them coming loose. ● Switch the machine on at the plug socket. Now that you have successfully installed your new machine, we advise that you run it through a 95˚ White Cotton programme without any laundry and without any detergent in it. This will check your installation, connections and drainage, and will thoroughly clean the interior before you carry out an actual wash programme on your laundry. NOTE: This will take approximately 2 hours to complete. Continue reading this book to get to know the various features of the machine. 10 Using your machine The rest of this instruction book will help you to make the most of your new washing machine. We have created the machine for the way you live, by listening to people just like you who use our products. You will find that your new machine has many useful features and is easy to use. Washcare tips... ● Your machine can wash a maximum load of 6kg (cotton). ● Do not overload the machine (maximum load 6kg). In addition to reducing the quality of the wash, this may also damage your laundry and the machine. ● Do not use the machine if the item to be washed does not have a wash label. Before washing laundry we recommend that you do the following: ● Pre-treat awkward stains with washable treatments. Do not wash any items that have previously been treated with solvents. ● Close zips, fasten belts, tie strings and close press studs to prevent tangling. ● Empty all objects from pockets as they may damage clothes and the machine. ● Limit the size of absorbent loads, for example towels to 3kg (7lb) to give good washing and rinsing results. Two examples of maximum wash loads for different types of fabric. COTTON 2 Bath Towels 1 Hand Towel 6 Shirts 6 Blouses 1 pair of Pyjamas 4 items of Underwear ATYPICALWASH PROGRAMME ● We strongly recommend that you do not wash underwired bras in this machine. Should the wires become detached it could cause damage to your clothes and the machine. If the washcare label states that the bra is machine washable, then we advise placing it in a sealed pillow case or a similar washbag. Weight of Wash Load = 6kg SYNTHETIC 2 Children’s Dresses 4 Shirts 4 Blouses 1 pair of Pyjamas 4 items of Underwear = 3kg ● Place small items in a wash bag. ● Always follow the care label on items when choosing a wash programme. ● Wash non-colourfast items or really dirty clothes separately as they may affect other items. 11 A typical wash programme A TYPICAL WASH PROGRAMME 1 12 WARNINGS: ● Do not allow children to play with the machine or tamper with the controls. This machine has a Child Lock feature, which when activated disables all controls (see ‘Options’). ● Do not overload the machine! It may damage laundry and reduce the quality of the wash. ● Do not try to open the door during the wash programme. ● Do not open the dispenser drawer during any programme. ● In the unlikely event of something not working see the Troubleshooting section. 2 Sort your laundry into groups by washcare labels. Load the machine, making sure that clothes are not trapped in the door. Close the washing machine door by pushing it until it clicks. Add detergent and fabric conditioner, if required, to the dispenser drawer. Refer to the detergent manufacturer’s dosage instructions. 3 Switch the machine on by pressing ‘Start’. You will hear a bleep and ‘On’ will illuminate in the display window. 4 Select the programme you require. You will hear a bleep and the programme temperature will illuminate in the display window and after 2 seconds the programme length,‘Time to End’, will be displayed. Also, dimmed wash progress status lights will appear for the chosen programme. 5 Select any optional wash feature(s) that you may require by pressing the appropriate button(s), indicator lights will show what you have chosen. Press ‘Start’ to begin the wash programme. During the wash, the programme status lights will glow brightly to indicate at what stage in the cycle the programme has reached. The ‘Time to End’ displayed will count down the programme time to the end of the programme. At the end of the wash programme the ‘End’ light will glow and remain lit. Also a ‘Red Keyhole’ will flash indicating the door is locked. The machine will bleep and the light will go out when the door can be opened. Switch the machine off by pressing the ‘Cancel/Stop’ button. We also recommend that you switch off the electricity and water supply. 6 7 8 The dispenser If you wish to use liquid detergent: We recommend the use of a detergent ball as provided by your detergent manufacturer. Alternatively you can obtain a liquid detergent flap for the dispenser drawer - contact Genuine Parts and Accessories (see Key Contacts, back page). Drawer release latch Prewash detergent compartment. Maximum 200ml powder or 100ml liquid. Main detergent compartment. Maximum 400ml powder or 200ml liquid. Grate THE DISPENSER Fabric conditioner compartment. 120ml maximum Fabric conditioner exit channel (viewed from the rear of the dispenser drawer). Outlet pipe Choose a suitable detergent ● Follow the detergent manufacturer’s recommendations to make sure you use the correct amount for your wash. ● To achieve the best wash results, the water hardness, degree of soiling and load size need to be considered and the recommended amount of detergent used. ● We recommend the Persil range of detergent products and Comfort fabric conditioner. ● Choose ‘lowsuds’ automatic powder, liquid or tablets, designed specifically for automatic washing machines. Do not use handwash detergent, even on the handwash programme as excessive suds will occur. ● Do not use too much detergent or exceed the maximum level indicators. ● Do not use too little detergent, you will not achieve a clean wash. Follow the detergent manufacturer’s recommendations. 13 WARNING: ● Do not put any item(s) into the drawer other than detergents that are designed to be released from the drawer as they may cause damage or blockage. Dispensing powder detergent To achieve the best wash results the manufacturer’s recommended amount of detergent should be measured and added to the main detergent compartment (II symbol) (max. 400ml). Dispensing liquid detergent We recommend the use of a detergent dosing ball, as provided by your detergent manufacturer. THE DISPENSER Alternatively you can obtain a liquid detergent flap, a barrier for the dispenser drawer. Contact Genuine Parts and Accessories (see Key Contacts, back page). Dispensing tablets Most tablets are dispensed via the machine drum using a net, or similar device, which is placed on top of the washload towards the back of the drum. However, some tablets are designed to be placed in the dispenser drawer. Check the pack for details. Using in-drum dosing Dosing devices balls, nets etc can be used. Place upright, on top of the wash load and towards the back of the machine. Do not use with the pre-wash option. 14 Adding fabric conditioner When you are using the pre-wash option Pour the recommended with your selected dosage of fabric programme add conditioner into detergent to the the compartment pre-wash (flower symbol). compartment Do not exceed the (l symbol). maximum fill line. Add the detergent for the main wash to the main compartment (ll symbol). Pre-wash Wash programmes Programme selection buttons ‘Cancel/Stop’ button ‘Start’ button Progress indicators ● To pause a programme Press the ‘Cancel/Stop’ button once. The ‘Start’ progress status light will flash to indicate the selected programme is paused. To continue press the ‘Start’ button. ● To change a programme Press the ‘Cancel/Stop’ button once. The ‘Start’ progress status light will flash to indicate the selected programme is paused. By pressing the same button again the programme will be cancelled and ‘On’ will appear in the display window. A different programme can now be selected by pressing the required programme button. Press the ‘Start’ button to begin the new programme. ● The progress status lights This set of lights indicate what stage in the wash cycle the selected programme has reached. These will initially appear dimmed when you choose a programme and each light will become brighter when that stage of the wash cycle is running. Door Locked Indicator...‘Red Keyhole’ symbol The ‘Red Keyhole’ symbol will illuminate 2 seconds after you have pressed the ‘Start’ button and will remain lit ● throughout the wash programme. The ‘Red Keyhole’ symbol will be flashing at the end of the programme to indicate that the door is still locked. When the symbol stops flashing you will hear a bleep and the door can then be opened. Door not closed If the ‘Red Keyhole’ symbol is flashing at the beginning of the wash programme, the door has not been closed properly and the programme will not start. Ensure that the door is closed properly by pushing it until you hear the catch click. WARNINGS: Do not try to open the door during the wash programme. Do not allow children to play with the machine or tamper with the controls. If you cancel a programme part way through a wash or there is a power cut, take care when opening the door. The machine may contain hot water. This machine has a Child Lock feature, which when activated disables all controls (see ‘Options’). PROGRAMMES AND OPTIONS On-Off / Selecting a wash programme Switch the machine ‘On’ by pressing the ‘Start’ button or by pressing the button of the wash programme you require. To begin the selected programme press ‘Start’. In order to switch the machine off at the end of the wash programme press the ‘Cancel/Stop’ button. 15 Wash programmes To select a programme to suit your individual requirements use the following series of tables, explaining the wash programme buttons and programme details. The programmes have been listed by Fabric Type. The programme times ‘Time to End’... For each wash programme and option(s) selected the machine automatically calculates the estimated programme length ‘Time to End’. This is displayed in hours and minutes shortly after the wash programme temperature has been displayed. The ‘Time to End’ will then remain lit throughout the wash programme and counts down to the end of the programme. Note: These estimated programme times are dependant on the temperature and pressure of the incoming water supply, the option(s) selected and the load being washed. They may, therefore change during the fill stages of each programme to take into account the extra heating or filling time required. PROGRAMMES & OPTIONS To review the current wash programme during the wash cycle... This feature allows you to check the running wash programme. Press the ‘Start’ button once. The wash programme temperature will be illuminated in the display window followed by the spin speed. After a few seconds the display window will return to the ‘Time to End’ showing the remaining programme length. If you decide the selected programme does not suit your requirements you can change the programme, see previous page ‘To change a programme’. Fabric type - Cotton Display Wash Press Window Label Button shows 16 Fabric Wash Maximum Temp dry weight Spin speed ˚C (rpm) load 40 6kg WMA76 - 1600 WMM75 - 1600 WMA74 - 1400 Colourfast cotton linen or viscose without special finishes 60 6kg WMA76 - 1600 WMM75 - 1600 WMA74 - 1400 White cotton and linen without special finishes 95 6kg WMA76 - 1600 WMM75 - 1600 WMA74 - 1400 Once Non-colourfast cotton, linen or viscose Twice Three times Wash programmes Fabric type - Acrylics and Synthetics Display Window Wash Press Label Button shows Once Twice Fabric Acrylics Acrylics and tri-acetate blends of these fabrics with wool, polyester and wool blends Synthetics Coloured nylon, polyester, acrylic and cotton mixtures, cotton or viscose with special finishes, coloured polyester and cotton mixtures. Wash Maximum Temp dry weight Spin speed ˚C load (rpm) 40 3kg 800 50 3kg 800 Fabric type - Machine Washable Wool Once Fabric Shrink resistant machine washable wool, woollen blankets. Wool mixtures with cotton or rayon. Wash Maximum Temp dry weight ˚C load Spin speed (rpm) 40 1.5kg 1000 40 2.5kg 1000 PROGRAMMES & OPTIONS Display Wash Press Window Label Button shows Fabric type - Delicates Display Wash Press Window Label Button shows Once Fabric Silk Printed acetate Wash Maximum Temp dry weight load ˚C 30 3kg Spin speed (rpm) 800 17 Wash programmes Fabric type - Delicates Display Wash Press Window Label Button shows Fabric Handwash A cool gentle action wash. Once Wash Maximum Temp dry weight load ˚C 25 3kg Spin speed (rpm) 250 Fabric type - Cottons, Fast Wash Display Wash Press Window Label Button shows PROGRAMMES & OPTIONS Once 35 1kg Spin speed (rpm) 800 Fabric type - Cottons and Delicates, Rinse and Spin programmes Press Button 18 Fabric For freshening up lightly soiled items. Warning: not for woollen, silk or delicate items. Wash Maximum Temp dry weight load ˚C Display Window shows Fabric Maximum dry weight load Spin speed (rpm) Once Rinse and Spin Fast Cottons 6kg WMA76 - 1600 WMM75 - 1600 WMA74 - 1400 Twice Rinse and Spin Slow Delicates 3kg 800 Three times Fast Spin Cottons 6kg WMA76 - 1600 WMM75 - 1600 WMA74 - 1400 Four times Slow Spin Delicates 3kg 800 Options Child Lock button Time Delay button Favorite Programme button Choosing an option button The features listed below are all available with any wash programme selected. Favorite Programme ● This option allows you to store your favorite programme for when you next want to use it. Only one programme can be stored in this function. To store a programme: To store your favorite programme press the ‘Favorite Programme’ option button once, the stored programme text icon ‘Stored’ will light up in the display window. Now select your favorite programme and press ‘Favorite Programme’ once more. The text icon ‘Stored’ will flash four times which shows that the programme has been stored successfully. The text icon ‘Stored’ will then remain lit. At this point, if ‘Start’ is pressed the stored programme will begin. To retrieve and use a stored programme: Select ‘Favorite Programme’, your stored programme will be displayed in the display window and the text icon ‘Stored’ will light up. The retrieved programme can be used by pressing ‘Start’. PROGRAMMES AND OPTIONS To change a stored programme: Firstly retrieve the programme currently stored by pressing ‘Favorite Programme’. When that is displayed in the display window along with the illuminated text icon ‘Stored’, select a new programme and store it by pressing the ‘Favorite Programme’ button again. Child Lock ● When activated all the buttons will be disabled and a child will not be able to alter any wash programme or option settings. Once selected this feature remains activated, even when the machine is ‘off’. To use this feature press the ‘Child Lock’ button and hold down for 2 seconds. The child safe icon will begin to flash. When the icon stops flashing the feature is activated. If any of the control buttons are pressed, the child safe icon will flash and the machine will bleep 3 times: no alterations to the control settings will be allowed. If power is interrupted, at any time, pressing any button will reactivate the child lock feature. To deactivate this feature hold the ‘Child Lock’ button down for 4 seconds. You will then hear a bleep and the child safe icon will go out. Time Delay ● This feature allows you to delay the start of any wash programme elected. The programme start can be delayed for a maximum of 20 hours To use this feature select the wash programme and any options you require and then press the ‘Time Delay’ button once. The display window will indicate ‘1hr’. Repeated pressing of the ‘Time Delay’ button will increase the delayed start time in 1 hour increments up to 20 hours maximum and will scroll back to 0 hours. Once you have selected the appropriate time delay press the ‘Start’ button. The display window will briefly show the temperature and time of the selected programme and then the set time delay. The words ‘Time Delay’ will continually flash in the display window and the time will count down in hours until the end of the Time Delay. Then the ‘Time to End’ will be displayed and the programme will start. 19 Options Option buttons Any of the following optional wash features can be selected after the wash programme selection, with the exception of ‘Fast Forward’, which can only be activated after the wash programme has started. PROGRAMMES & OPTIONS To choose an optional wash feature, press the option button once or in some cases scroll through the options given in the display window. How Dirty ● This option allows the washing machine to take into account how dirty the washing is. You can select ‘Normal’, ‘Heavy’ or ‘Light’ load soil level and the selected wash programme is modified accordingly. This option is set automatically to ‘Normal’ soiling which will be displayed adjacent to the ‘How Dirty’ button. Repeated pressing of the ‘How Dirty’ button allows you to scroll through the ‘Normal’, ‘Heavy’ and ‘Light’ soiling settings. When you select the ‘Heavy’ option, the machine will automatically do a pre-wash prior to your chosen programme. You will therefore need to add detergent to the pre-wash compartment in addition to the main wash compartment. This is not available with the Rinse and Spin programmes. Also ‘Heavy’ soiling cannot be selected for the Wool, Silk and Handwash programmes. On the Fast Wash programme only ‘Light’ soiling is available Pre Wash ● This option provides a short wash cycle, at 30˚, before the selected wash programme starts. It is used to loosen the heavy soil deposits on clothes. It is recommended that detergent is also used in the Prewash compartment. To use this option press the ‘Pre-Wash’ option button once and illuminates in the display window above the ‘Pre-Wash’ option button. Press again to cancel the option. This option is not available with Wool, Silk, Handwash, Fast Wash and the Rinse and Spin programmes. Mini Load ● Select this option for washing a smaller load. In addition to reducing actual washing time, this option will reduce the water and energy consumption by up to 50%. To use this option, press the ‘Mini Load’ option button once and illuminates in the display window above the ‘Mini Load’ option button. Press again to cancel the option. Note: You can reduce the amount of detergent you use with this wash. This option is available with all programmes. 20 Reduce Creases ● This option reduces the wash action and spin speed for delicate clothes. To use this option press the ‘Reduce Creases’ option button once and illuminates in the display window above the ‘Reduce Creases’ option button. Press again to cancel the option. This option is not available with Cotton, Wool and Handwash. Options Option buttons Rinse Hold ● This option holds clothes in the final rinse water, keeping them fresh until you are ready to complete the programme To use this option press the ‘Rinse Hold’ button once, illuminates in the display window above the ‘Rinse Hold’ option button. Complete the final spin by pressing the ‘Rinse Hold’ button again when the symbol is flashing. This option is not available with Wool, Handwash and the Spin only programmes. PROGRAMMES AND OPTIONS Time Saver ● This option can be used to reduce the time of a wash programme. To use this option press the ‘Time Saver / F.Fwd’ option button once before the wash programme is started, the chevron progress lights will illuminate. This option is not available with Fast Wash and Rinse and Spin programmes. Fast Forward ● This option allows you to skip one stage in the wash programme which is currently running. To use this option, select your wash programme and press ‘Start’ to begin the programme. Wait for the status light for the stage you want to skip in the programme to illuminate and then press the ‘Time Saver / F.Fwd’ option button. The machine will bleep and the chevron progress light above the ‘Time Saver / F.Fwd’ button will be flashing. The chevrons will stop flashing when the machine has moved to the next stage. When the chevrons have stopped flashing you can press the ‘Time Saver / F.Fwd’ button again to skip to the next stage and so on or you can allow the programme to continue to the end as normal. Note: While the chevrons are flashing you can cancel this feature and return to the normal wash cycle, by pressing the ‘Time Saver / F.Fwd’ option button again. This option is available with all programmes. Automatic Features Auto half load Auto half load saves you time and money when washing smaller loads. Water levels are automatically adjusted to cater for the different loads. Unbalanced load warning Your machine has an inbuilt feature to prevent it spinning with an unbalanced load. This will minimise excessive vibration and prolong the life of the machine. Before each spin the machine ‘senses’ the load within the drum and if the machine considers the load to be unbalanced, it will not automatically spin. Instead the machine will try to redistribute the load to achieve balance by tumbling backwards and forwards. If it is unable to balance the load after the fifth attempt the machine will abort the spin process. As an indicator to you that this has happened the ‘Spin’ progress status light will flash, to advise that no spin has been performed. If this safety feature is encountered you can spin the load, after first opening the door, redistributing the load and reselecting a fast or slow spin programme. In the case of small loads or single items you may try adding some extra items of a comparable size to help balance the load. 21 Options The following options can be selected to alter the nature of the chosen wash programme by changing the spin speed, number of rinses or the programme temperature. To choose a control option press the option button and scroll through the option menu’s, following the display window prompts. If the options is not available with a particular wash programme the machine will bleep 3 times. Variable Spin ● This control option can only be used to reduce the spin speed of the selected programme. The maximum spin speed for the selected programme will be illuminated in the display window then the ‘Variable Spin’ button is pressed and you will hear a bleep. By pressing the ‘Variable Spin’ button again, you will hear another bleep and the spin speed will have been reduced by 100rpm. The spin speed can be reduced to zero (with the exception of the Spin only programmes, minimum 400rpm) or you can scroll back to the original spin speed by repeatedly pressing the ‘Variable Spin’ button. This option is available with all wash programmes, including the Rinse and Spin only programmes. PROGRAMMES & OPTIONS Variable Rinse ● This control option can be used to add a rinse for people with sensitive skin or to delete a rinse to save water. A rinse can be added to a wash programme by pressing the ‘Variable Rinse’ button once, you will hear a bleep and see ‘Add’ ‘Rinse’ illuminated in the display window adjacent to the ‘Variable Rinse’ button. The ‘Add’‘Rinse’option is not available with the Wool or handwash programmes. To delete a rinse, press the ‘Variable Rinse’ button twice, you will hear two bleeps (one for each press of the button) and ‘Reduce’ ‘Rinse’ will illuminate in the display window adjacent to the ‘Variable Rinse’ button. The ‘Reduce’‘Rinse’ option is not available with Wool, Handwash, Quickwash and the Rinse and Spin programmes. Press the ‘Variable Rinse’ button again to cancel the ‘Add’‘Rinse’ and ‘Reduce’ ‘Rinse’ options and no lights will be illuminated. Variable Temperature ● This control option can only be used to reduce the temperature of the selected wash programme. When the ‘Variable Temp’ button is pressed the maximum temperature for the selected programme will be illuminated in the display window and you will hear a bleep. By pressing the ‘Variable Temp’ button again, you will hear another bleep and the temperature will have been reduced by 5˚C. The temperature can be reduced to a minimum of 20˚C or you can scroll back to the original temperature by repeatedly pressing the ‘Variable Temp’ button. Note: This does not effect the incoming water supply temperature, only the target machine wash temperature. This option is not available with the Rinse and Spin programmes. 22 Cleaning and maintenance WARNINGS: ● Do not clean any part of your machine with abrasive cleaners, scouring agents, acids, chlorine based bleach or metal polish as they may cause damage. ● Do not try to clean any part of the dispenser drawer while the machine is working. Removing and cleaning the dispenser drawer and compartments Note: You should clean the dispenser drawer regularly. 1 2 Pull the dispenser drawer out until it reaches its stop. Press the drawer release latch down to remove the dispenser drawer. Cleaning the outside Use a damp cloth to clean the outside surfaces of the machine. Cleaning the door bowl Clean the inside surface of the door bowl regularly with a soft cloth. and dry the dispenser drawer, 3 Clean syphons, grate and fabric conditioner exit channel. Regularly clean the outlet pipe area. outlet pipe area fabric conditioner exit channel the 4 Replace dispenser Maintenance wash CLEANING & MAINTENANCE drawer in position and push it firmly back into place. Harsh abrasive cleaners should not be used as they can scratch the surface. A build-up of soiling and water hardness residue may result in water leaking from the door. Using too little detergent can cause a build up of grease, dirt and hard water salts, which, over time may damage your machine, your clothes and could cause the machine to smell. We recommend you carry out a maintenance wash two or three times a year to keep the machine and the outlet pipes clean and free from a build up of these deposits. Simply run a 95˚ White Cotton programme without laundry, using the usual amount of biological detergent for normal soiling. NOTE: This will take approximately 2 hours to complete. 23 Troubleshooting... In the unlikely event that you have problems with your machine, the following guide may help you to get your machine working correctly straight away. .. The machine will not start... ● Close the door. Check that the machine has power. Choose a programme and press the ‘START’ button. Check to see if a ‘Red Keyhole’ symbol is flashing in the display window, if so, see below. If it is not, check to see: i) If ‘Time Delay’ has been selected. ii) The machine is plugged in and is switched ‘On’. iii) If the socket is OK. Try another appliance in the socket to check. iv) If the fuse in the machine plug is OK. If not, replace it, see ‘Connect your machine to the electrical supply’ (see section: INSTALLING YOUR MACHINE). v) If ‘Child Lock’ is activated (see below). A ‘Red Keyhole’ symbol is flashing continuously... ● Shut the door firmly, until it clicks. The symbol should now go out. A ‘Red Tap’ symbol is flashing... ● This means that the machine cannot fill. Check that the water supply is turned on and that the inlet hoses are not kinked. TROUBLE SHOOTING The machine bleeps 3 times upon pressing a button... ● Check: i) If the ‘Child Lock’ is activated (see below). ii) Is a wash programme currently running and the programme can not be changed? iii) The option is not available with the selected wash programme. A ‘Red Baby Safe’ symbol is lit... ● This means that the machine has been child locked. Deactivate this feature by pressing and holding in the ‘Child Lock’ button for 4 seconds. You will hear a beep and the ‘Red Baby Safe’ symbol will go out, allowing you to use the machine normally. The door will not open... ● Has the programme finished? Is the ‘End’ progress status light lit and a ‘Red Keyhole’ symbol flashing? 24 The door will not open until the ‘Red Keyhole’ symbol goes out shortly after the programme has finished. ● There is still water in the machine. Go through all the points in the next section,‘The machine will not pump out water...’ The machine will not pump out the water... ● Make sure that there is no blockage in the drain hose and that it is not kinked. ● Is the drain hose installed correctly? ● If you have connected your machine to a sink waste system, make sure that you have cut out the membrane from the under sink drainage system. (see section: INSTALLING YOUR MACHINE). ● Ensure that the drainage system, standpipe or under sink connection is free from any blockage. - If any of the above are found to be the cause of your problem you will need to run the machine through a spin only programme. ● If you have chosen ‘Rinse Hold’, the light will flash until you press the ‘Rinse Hold’ button to continue the programme. The machine is leaking... ● Check the fill hoses have been tightened at both ends? If not, tighten them. ● Are the fill hoses tightly fitted yet still leaking? If so, replace the rubber washers. ● Is the standpipe or household drain blocked? You will need to call a plumber if you cannot clear the blockage. The clothes are hot at the end of the programme... ● Check that the hoses are fitted correctly: GREY to HOT BLUE to COLD I cannot read the information in the display window... ● If the display window is not showing the correct information, switch the machine Off at the electric socket, wait 5 seconds and switch back on. continued.. Troubleshooting... The ‘Time to End’ display jumps... ● The estimated programme times are dependant on the temperature and pressure of the incoming water supply, the option(s) selected and the load being washed. They may, therefore change during the fill stages of each programme to take into account the extra heating or fill time required. The programme takes a long time... ● Some programmes do take a long time. Things which can lengthen the programme time include low temperature and low pressure of the incoming hot water supply, or low cold water pressure. The machine makes a noise or vibrates during a spin programme... If the noise is very loud you should check whether: i) You have removed the transit bolts. ii) You have removed the polystyrene block. iii)You have correctly adjusted the feet to stabilize the machine. iv)You have removed loose items such as coins from pockets, as these can rattle about inside the machine drum and cause damage. The ‘Spin’ progress status light is flashing... ● This means that there has been an unbalanced load and the machine could not spin. See ‘Unbalanced Load Warning’ in the PROGRAMMES & OPTIONS section. The dispenser drawer will not close properly... ● Please check that the drawer is properly aligned. ● Is the drawer clogged with detergent? (see: CLEANING & MAINTENANCE). Steam is coming from the dispenser drawer... ● We have designed the machine to release steam from the dispenser drawer during hot washes, so don’t worry. Suds are coming from the dispenser drawer... ● Have you used the correct low suds automatic detergent? See ‘The Dispenser’ - Choose a suitable detergent. ● If you have used the wrong type of detergent, flush out your machine by choosing a rinse programme. Not all of the detergent has been flushed away... ● Check that your water supply taps are turned on fully. ● Check the inlet hoses are not kinked. ● Is your hot water pressure low? If so you may need a cold fill adaptor to run your machine as cold fill only. ● If you have a detergent retaining flap for dispensing liquid detergent, ensure it is in its ‘up’ position when dispensing powder detergent. Remember, you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses. Washing items which do not have a wash label or washing items that are not intended as machine washable and not emptying contents from pockets may cause pump or drain blockages or may damage components of the machine. TROUBLE SHOOTING The laundry has not spun dry... ● Is the ‘Spin’ progress status light flashing? If so, see the next section,‘The ‘Spin’ progress status light is flashing’. ● Did you use a short spin programme? If so, try again using a faster spin programme. ● Did you reduce the spin speed of the selected programme using the ‘Variable Spin’ option control button? If so, select a faster spin programme. ● Did you use the ‘F.Fwd’ option and skipped through the spin cycle? If so select a Spin only programme. Water collects in the detergent dispenser compartment... ● Is the retaining flap in the down position. Lift to allow the water to drain away. If the machine is still not working contact Hotpoint Service, see the back page. 25 Hotpoint guarantee “Satisfaction guaranteed or your money back” We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have purchased your Hotpoint product. If there is a technical problem simply call Hotpoint Repair service or visit our web-site at www.theservicecentre.co.uk and where necessary, we will arrange for an engineer to call. If the technical problem is not resolved under this guarantee, we will replace your machine or, if you prefer, give you your money back. All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer. Guarantee terms and conditions Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the following provisions that your appliance: ● Has been installed and used correctly in accordance with this instruction booklet. ● Has been used solely for domestic purposes and is located on domestic premises (ie. not for commercial or trade use). ● Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating plate. ● Has not been subject to misuse, accident, modified or repaired by anyone other than one of our own service engineers. For pre purchase information on any other Hotpoint product call: 08701 50 60 70 or visit: www.hotpoint.co.uk SERVICE & GUARANTEE Recycling & Disposal Information As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality recycled components to keep down customer costs and minimise material wastage. Please dispose of packaging and old appliances carefully. To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket. 26 After sales service “No company is better positioned to offer an after sales service on a Hotpoint appliance than us - the manufacturer” As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service options: Repair Service and Information Help Desk UK: 08709 066066 www.theservicecentre.co.uk Republic of Ireland: 1850 302 200 Note: Our operators will require the Model number and the Serial number of your machine, see page 2 for the location of these numbers. Available 364 days a year with a fast, effective and value for money service. We have the largest white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair. If you require any information or have any questions about your appliance, our operators are on hand with help and advice. All this ensures that you will receive the best available after sales service possible. Extended Warranties UK: 08709 088 088 www.theservicecentre.co.uk Republic of Ireland: 1850 502 200 Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover plans to give you total peace of mind. ● Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of cover. ● Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old. Genuine Parts and Accessories UK: 08709 077 077 www.theservicecentre.co.uk Republic of Ireland: (01) 842 6836 SERVICE & GUARANTEE A wide range of genuine parts and accessories are available from our hotline or through our web site. Genuine parts and accessories, extended warranties and service repairs are all available on our web-site at: www.theservicecentre.co.uk 27 Key contacts After Sales Service Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and services we offer. Repair Service and Information Help Desk UK: 08709 066 066 (Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays) www.theservicecentre.co.uk Republic of Ireland: 1850 302 200 Note: Our operators will require the following information: Model number Serial number Extended Warranties UK: 08709 088 088 (Open 8 to 8 Mon - Sun) www.theservicecentre.co.uk Republic of Ireland: 1850 502 200 Genuine Parts and Accessories UK: 08709 077 077 (Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat) www.theservicecentre.co.uk Republic of Ireland: (01) 842 6836 General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB. PRINTED BY SIMLEX, FOUR ASHES, WOLVERHAMPTON May 2003 1666200032-01
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