Hp 1160 Users Manual LaserJet And 1320 Series Printer User Guide ENWW.

HP LaserJet 1160 and 1320 Series - User Guide c00208215

1320NW c00208215

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LaserJet 1160 c00208215

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2015-02-09

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HP LaserJet
1160, 1320, 1320n,
1320tn, 1320nw

Use

hp LaserJet 1160 and hp LaserJet 1320
series printer

User Guide

Copyright information
© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Part number: Q5927-90913
Edition 1, 09/2004

The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.

Trademark credits
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corporation.
Energy Star® and the Energy Star logo®
are US registered marks of the United
States Environmental Protection Agency.
PostScript® is a registered trademark of
Adobe Systems Incorporated.
Bluetooth® is a registered trademark owned
by its proprietor and used by HewlettPackard Company under license.
Java™ is a US trademark of Sun
Microsystems Inc.
UNIX® is a registered trademark of The
Open Group.
Linux® is a U.S. registered trademark of
Linus Torvalds.

Table of contents

1 Printer basics
Quick access to more information .............................................................................................2
WWW links for drivers, software, and support ...................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Printer configurations ................................................................................................................3
hp LaserJet 1160 printer .....................................................................................................3
hp LaserJet 1320 printer .....................................................................................................3
hp LaserJet 1320n printer ...................................................................................................4
hp LaserJet 1320tn printer ..................................................................................................4
hp LaserJet 1320nw printer ................................................................................................4
Walk around ..............................................................................................................................5
Printer control panel ..................................................................................................................6
Media paths ...............................................................................................................................7
Single-sheet priority input slot (Tray 1) ...............................................................................7
Main input tray (Tray 2) ......................................................................................................7
Straight-through output path ...............................................................................................8
Output bin ...........................................................................................................................9
Print cartridge access ..............................................................................................................10
Printer software .......................................................................................................................11
Supported operating systems ...........................................................................................11
Installing printer software ..................................................................................................11
Printer Properties (driver) .................................................................................................12
Print setting priorities ........................................................................................................13
Printer Properties online help ...........................................................................................13
Software for Windows .............................................................................................................14
Printer drivers ...................................................................................................................14
Available printer drivers ....................................................................................................14
hp toolbox .........................................................................................................................14
Embedded Web server .....................................................................................................15
Software for Macintosh computers .........................................................................................16
hp LaserJet 1160 printer ...................................................................................................16
hp LaserJet 1320 series printer ........................................................................................16
PostScript Printer Description files (PPDs) ......................................................................17
Printer media specifications ....................................................................................................18
Supported media sizes .....................................................................................................18

2 Printer connections
USB connections .....................................................................................................................20
Connecting the USB cable ...............................................................................................20
Parallel connections ................................................................................................................21
Connecting the parallel cable ...........................................................................................21
Network connections ...............................................................................................................22
Connecting to the network ................................................................................................23
Wireless connections ..............................................................................................................25

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iii

3 Managing the printer
Printer information pages ........................................................................................................28
Demo page .......................................................................................................................28
Configuration page ...........................................................................................................28
Supplies Status page ........................................................................................................28
Network Configuration page .............................................................................................28
Using the hp toolbox ...............................................................................................................29
Supported operating systems ...........................................................................................29
Supported browsers .........................................................................................................29
To view hp toolbox on Windows .......................................................................................29
To view hp toolbox on Mac ...............................................................................................29
hp toolbox sections ...........................................................................................................30
Other links .........................................................................................................................30
Status tab ..........................................................................................................................30
Troubleshooting tab ..........................................................................................................30
Alerts tab ...........................................................................................................................31
Documentation tab ...........................................................................................................31
Advanced Printer Settings window ...................................................................................31
Network window ................................................................................................................32
Using the embedded Web server ...........................................................................................33
To open the embedded Web server .................................................................................33
Information tab ..................................................................................................................34
Settings tab .......................................................................................................................34
Networking tab ..................................................................................................................34
Other links .........................................................................................................................35
Wireless printing ......................................................................................................................36
IEEE 802.11b/g standard .................................................................................................36
Bluetooth ...........................................................................................................................36

4 Printing tasks
Manual feed .............................................................................................................................38
Canceling a print job ...............................................................................................................39
Understanding print quality settings ........................................................................................40
Using EconoMode (saves toner) .............................................................................................41
Optimizing print quality for media types ..................................................................................42
Guidelines for using media .....................................................................................................43
Paper ................................................................................................................................43
Labels ...............................................................................................................................44
Transparencies .................................................................................................................44
Envelopes .........................................................................................................................44
Card stock and heavy media ............................................................................................46
Letterhead and preprinted forms ......................................................................................46
Choosing paper and other media ............................................................................................48
HP media ..........................................................................................................................48
Media to avoid ..................................................................................................................48
Media that may damage the printer ..................................................................................48
Loading media into the input trays ..........................................................................................50
Single-sheet priority input slot (Tray 1) .............................................................................50
250-sheet input tray (Tray 2 or optional Tray 3) ...............................................................50
Printing an envelope ...............................................................................................................51
Printing on transparencies or labels ........................................................................................53
Printing on letterhead and preprinted forms ...........................................................................54
Printing on custom-size media and card stock .......................................................................55
Automatic two-sided printing (duplex) .....................................................................................57
Windows ...........................................................................................................................57

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Mac OS 9 ..........................................................................................................................57
Mac OS X .........................................................................................................................58
Printing on both sides of the paper (manual two-sided printing) ............................................59
Manual two-sided printing using the top output bin ..........................................................59
Manual two-sided printing using the straight-through output door ...................................61
Printing multiple pages on a single sheet of paper (N-up printing) .........................................65
Printing booklets ......................................................................................................................66
Printing watermarks ................................................................................................................67

5 Maintenance
Cleaning the printer .................................................................................................................70
Cleaning the print cartridge area ......................................................................................70
Cleaning the printer media path .......................................................................................72
Changing the pickup roller ......................................................................................................73
Cleaning the pickup roller ........................................................................................................79
Changing the printer separation pad .......................................................................................80

6 Problemsolving
Finding the solution .................................................................................................................84
Step 1: Is the printer set up correctly? ..............................................................................84
Step 2: Is the Ready light on? ..........................................................................................84
Step 3: Can you print a demo page? ................................................................................84
Step 4: Is the print quality acceptable? ............................................................................85
Step 5: Is the printer communicating with the computer? ................................................85
Step 6: Does the printed page look like you expected? ...................................................85
Contact HP support ..........................................................................................................86
Status light patterns ................................................................................................................87
Common Macintosh problems ................................................................................................93
Troubleshooting PostScript (PS) errors ..................................................................................97
Paper handling problems ........................................................................................................98
Paper jam .........................................................................................................................98
Print is skewed (crooked) .................................................................................................98
More than one sheet of media feeds through the printer at one time ..............................98
Printer does not pull media from the media input tray ......................................................99
Printer curled the media ...................................................................................................99
Printed media does not exit to the correct path ................................................................99
Print job is extremely slow ................................................................................................99
Printed page is different than what appeared on screen ......................................................100
Garbled, incorrect, or incomplete text ............................................................................100
Missing graphics or text, or blank pages ........................................................................100
Page format is different than on another printer .............................................................101
Graphics quality ..............................................................................................................101
Printer software problems .....................................................................................................102
Improving print quality ...........................................................................................................103
Light print or faded ..........................................................................................................103
Toner specks ..................................................................................................................103
Dropouts .........................................................................................................................104
Vertical lines ...................................................................................................................104
Gray background ............................................................................................................104
Toner smear ...................................................................................................................105
Loose toner .....................................................................................................................105
Vertical repetitive defects ...............................................................................................105
Misformed characters .....................................................................................................106
Page skew ......................................................................................................................106
Curl or wave ....................................................................................................................106

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Wrinkles or creases ........................................................................................................107
Toner scatter outline .......................................................................................................107
Clearing jams ........................................................................................................................108
Print cartridge area .........................................................................................................108
Input trays .......................................................................................................................110
Output bin .......................................................................................................................113
Straight-through output path ...........................................................................................114
Automatic two-sided printing (duplexing) path ...............................................................116
Wired network setup problemsolving ....................................................................................120

Appendix A Printer specifications
Environmental specifications ................................................................................................124
Acoustic emissions ................................................................................................................125
Electrical specifications .........................................................................................................126
Physical specifications ..........................................................................................................128
Printer capacities and ratings ................................................................................................129
Memory specifications ...........................................................................................................130
Port availability ......................................................................................................................131

Appendix B Regulatory information
FCC compliance ....................................................................................................................133
Declaration of Conformity statements ...................................................................................134
Regulatory statements ..........................................................................................................136
Laser safety statement ...................................................................................................136
Canadian DOC regulations .............................................................................................136
Korean EMI statement ....................................................................................................136
Laser statement for Finland ............................................................................................137
Environmental product stewardship program .......................................................................138
Protecting the environment .............................................................................................138
Ozone production ...........................................................................................................138
Energy consumption .......................................................................................................138
Toner consumption .........................................................................................................138
Paper use .......................................................................................................................138
Plastics ...........................................................................................................................138
HP LaserJet printing supplies .........................................................................................139
HP printing supplies returns and recycling program information ...................................139
Paper ..............................................................................................................................139
Material restrictions ........................................................................................................139
For more information ......................................................................................................140
Material safety data sheet .....................................................................................................141

Appendix C Warranty and licensing
Hewlett-Packard limited warranty statement ........................................................................143
Hewlett-Packard software license agreement ......................................................................145
Limited warranty for print cartridge life ..................................................................................146

Appendix D HP parts and accessories
Ordering supplies and accessories .......................................................................................148
10/100 networking and wireless print servers .......................................................................150
Using HP print cartridges ......................................................................................................151
HP policy on non-HP print cartridges .............................................................................151
Storing print cartridges ...................................................................................................151
Print cartridge life expectancy ........................................................................................151

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Saving toner ....................................................................................................................151
Redistributing toner ........................................................................................................152
Changing the print cartridge ...........................................................................................153
DIMMs (memory or font) .......................................................................................................155
Installing a memory DIMM (HP LaserJet 1320 series printer only) ...............................155
Testing the DIMM installation .........................................................................................158
Removing a DIMM ..........................................................................................................158

Appendix E Service and support
Hardware service ..................................................................................................................162
Extended warranty ................................................................................................................163
Guidelines for repacking the printer ......................................................................................164
How to contact HP ................................................................................................................165

Index

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viii

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Printer basics

This chapter provides information on the following topics:

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●

Quick access to more information

●

Printer configurations

●

Walk around

●

Printer control panel

●

Media paths

●

Print cartridge access

●

Printer software

●

Software for Windows

●

Software for Macintosh computers

●

Printer media specifications

Quick access to more information
The following sections provide resources for additional information about the hp LaserJet
1160 and hp LaserJet 1320 series printers.

WWW links for drivers, software, and support
If you need to contact HP for service or support, use one of the following links.

hp LaserJet 1160 printer
●

In the United States, see http://www.hp.com/support/lj1160/

●

In other countries/regions, see http://www.hp.com/

hp LaserJet 1320 series printer
●

In the United States, see http://www.hp.com/support/lj1320/

●

In other countries/regions, see http://www.hp.com/

User guide links
●

Walk around (location of printer components)

●

Changing the print cartridge

●

Problemsolving

●

Ordering supplies and accessories

Where to look for more information

●

CD user guide: Detailed information on using and troubleshooting the printer. Available
on the CD-ROM that came with the printer.

●

Online Help: Information on printer options that are available from within printer drivers.
To view a Help file, access the online Help through the printer driver.

●

HTML (online) user guide: Detailed information on using and troubleshooting the
printer. Available at http://www.hp.com/support/lj1160/ or http://www.hp.com/support/
lj1320/. Once connected, select Manuals.

Chapter 1 Printer basics

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Printer configurations
Below are the standard configurations for the HP LaserJet 1160 and HP LaserJet 1320
series printers.

hp LaserJet 1160 printer
●

20 ppm (Letter), 19 ppm (A4)

●

First page out as low as 8.5 seconds

●

1200 dpi effective output quality (600 x 600 dpi with Resolution Enhancement
technology (REt) with FastRes 1200)

●

250-sheet enclosed input tray (Tray 2)

●

Single-sheet priority input slot (Tray 1)

●

EconoMode (saves toner)

●

Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different
media than rest of the document

●

16 MB RAM

●

2,500-page print cartridge

●

Host-based and PCL 5e (printer automatically determines and switches to the
appropriate language)

●

Compatible with USB 2.0 specifications

●

IEEE-1284B parallel port

●

Windows® 98, Me, NT® (print driver only), 2000, Server 2003 (printer driver only), XP 32bit, XP 64-bit (printer driver only)

●

Mac OS 9.1 and later (printer driver only)

●

Power switch

●

HP toolbox (provides printer status information, troubleshooting information, and printer
configuration information)

●

26 PCL fonts

hp LaserJet 1320 printer

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●

22 ppm (Letter), 21 ppm (A4)

●

First page out as low as 8.5 seconds

●

ProRes 1200 (provides fine-line detail at 1200 x 1200 dpi)

●

600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology (REt)
for improved text)

●

250-sheet enclosed input tray (Tray 2)

●

Single-sheet priority input slot (Tray 1)

●

Optional additional 250-sheet input tray (Tray 3)

●

Automatic two-sided (duplex) printing

Printer configurations

●

EconoMode (saves toner)

●

Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different
media than rest of the document

●

16 MB RAM

●

Memory is upgradeable to 144 MB

●

2,500- or 6,000-page print cartridge

●

PCL 6, PCL 5e, and PostScript® Level 2 emulation (printer automatically determines and
switches to the appropriate language)

●

Compatible with USB 2.0 specifications

●

IEEE-1284B parallel port

●

Windows 98, Me, NT (printer driver only), 2000, Server 2003 (printer driver only), XP 32bit, XP 64-bit (printer driver only)

●

Mac OS 9.1 and later (printer driver only)

●

Mac OS X v10.1 (printer driver only), v10.2 and later

●

Power switch

●

HP toolbox (provides printer status information, troubleshooting information, and printer
configuration information)

●

46 HP fonts

●

35 PS fonts

hp LaserJet 1320n printer
The HP LaserJet 1320n printer includes an Internal HP Jetdirect network port instead of the
IEEE-1284B parallel port.

hp LaserJet 1320tn printer
The HP LaserJet 1320tn printer includes all of the features of the HP LaserJet 1320n printer
with the addition of a second 250-sheet input tray (Tray 3).

hp LaserJet 1320nw printer
The HP LaserJet 1320nw printer includes all of the features of the HP LaserJet 1320n
printer with the addition of integrated 802.11b/g wireless connectivity.
Note

For more information about this product, see the HP LaserJet 1320nw wireless user guide.

Chapter 1 Printer basics

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Walk around
The following illustrations identify the components of the hp LaserJet 1160 and
hp LaserJet 1320 series printers.

1
2
3
4
5
6
7
8
9
10
11
12

Wireless light (HP LaserJet 1320nw printer only)
Toner light
Attention light
Ready light
GO button and light
CANCEL button
Output bin
Media support
Print cartridge door
Single-sheet priority input slot (Tray 1)
Main input tray (Tray 2)
On/off switch

1
2
3
4
5
6

Straight-through output door
Power receptacle
Automatic two-sided printing media-size selector
USB port
Parallel port (HP LaserJet 1160 and HP LaserJet 1320 printers)
Internal HP Jetdirect network port (HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers only)
Rear automatic two-sided path door
Jam clearing levers

7
8

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Walk around

Printer control panel
The printer control panel is comprised of four lights and two buttons. The hp LaserJet
1320nw printer has an additional light at the top of the control panel. These lights produce
patterns that identify your printer's status.

2
3
4
5

Note

Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is on solid, a wireless
connection has been established. When the Wireless light is off, wireless operation is disabled.
When the Wireless light is flashing, the printer is trying to establish a wireless connection.
Toner light: When the toner is low, the Toner light is on solid. When the print cartridge is out of
the printer, the Toner light is flashing.
Attention light: Indicates printer media input tray is empty, print cartridge door is open, print
cartridge is missing, or other errors. See Printer information pages for more information.
Ready light: Indicates that the printer is ready to print.
GO button and light: To print a demo page or to continue printing while in manual feed mode,
press and release the GO button. To print a configuration page, press and hold the GO button for
5 seconds.
CANCEL button: To cancel the print job that is currently printing, press the CANCEL button.

See Status light patterns for a description of the light patterns.

Chapter 1 Printer basics

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Media paths
The following sections describe the input trays, output bins, and media paths.

Single-sheet priority input slot (Tray 1)
You should use the single-sheet priority input slot when feeding one sheet of paper,
envelope, postcard, label, or transparency. You can also use the single-sheet priority input
slot to print the first page on different media than the rest of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). When loading media, adjust the media guides to match the
width of the media that you are using.

Note

The printer automatically prints from the single-sheet priority input slot before printing from
the main input tray.
See Choosing paper and other media for more information about media types.

Main input tray (Tray 2)
The enclosed main input tray, accessed from the front of the printer, holds up to 250 sheets
of 20 lb paper or other media.
The main input tray supports paper with the following specifications:

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●

Weight: Up to 60 to 105 g/m2 (16 to 28 lb.).

●

Size: From 147 x 211 mm (5.8 x 8.27 inches) to 216 x 356 mm (8.5 x 14 inches).

Media paths

Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). The main input tray has both side and rear media guides.
When loading media, adjust the media guides to match the length and width of the media
that you are using.

Straight-through output path
The straight-through output path is useful when you are printing envelopes, transparencies,
heavy media, or any media that tends to curl when printed. Printed media exits in reverse
order when the straight-through output door is open.

Note

Printed media does not stack when you use the straight-through output path. The media
drops to the surface below unless you remove each sheet as it exits the printer.

Chapter 1 Printer basics

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Output bin
The output bin is located on the top of the printer. Printed media is collected here in the
correct sequence when the straight-through output door is closed. The media support
provides improved stacking for large print jobs. Use the output bin when printing normal and
large, collated documents.

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Media paths

Print cartridge access
The print cartridge door is located on the front of the printer. You must open the print
cartridge door to access the print cartridge, clear jams, and clean the printer. To open the
print cartridge door, grasp the center and pull the print cartridge door toward you.

Chapter 1 Printer basics

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Printer software
The following sections describe the software that is provided with the HP LaserJet 1160 and
HP LaserJet 1320 series printers.

Supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly
recommends that you install the software provided. Not all software is available in all
languages. Install the software before setting up the printer. See the Readme for the latest
software information.
The most recent drivers, additional drivers, and other software are available from the Internet
and other sources.
The printer comes with software for the following operating systems:
●

Windows 98

●

Windows Me

●

Windows NT (printer driver only)

●

Windows 2000

●

Windows Server 2003 (printer driver only)
For more information about upgrading from Windows 2000 Server to Windows
Server 2003, go to http://www.microsoft.com/.
For more information about Windows Server 2003 Point and Print, go to
http://www.microsoft.com/.
For more information about Windows Server 2003 Terminal Services and Printing, go to
http://www.microsoft.com/.

Note

●

Windows XP (32-bit)

●

Windows XP (64-bit) (printer driver only)

●

Mac OS 9.x (printer driver only)

●

Mac OS X v10.1 (printer driver only), v10.2 and later

Apple encourages OS X v10.0 users to upgrade to v10.1 or later.

Installing printer software
The following sections provide instructions for installing the printer software on various
operating systems.

To install a printer driver for Windows NT 4.0
To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.
1. Click Start, and then point to Settings.
2. Click Printers.
3. Double-click Add Printer.

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Printer software

4. Select the port that the printer is connected to, and click Next.
5. Click Have Disk. Click Browse.
6. On the CD-ROM, browse to the driver you want to install as follows:
a. Select your language from the directory list, and double-click.
b. Select drivers from the directory list, and double-click.
c.

Select your operating system from the directory list, and double-click.

d. Select the driver from the directory list, and double-click.
e. Click OK to select the INF file.
f.

Click HP LaserJet 1160 or HP LaserJet 1320 series printer, and click OK to begin
the installation.

7. Follow the on-screen instructions to complete the software installation.

To install printer software for Windows XP (64-bit) and Windows
Server 2003
See the operating system documentation for instructions on installing a printer driver.

To install printer software for all other operating systems
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow
the on-screen installation instructions.
Note

If the Welcome screen does not open, click Start on the Windows task bar, click Run, type
Z:\setup (where Z is your CD drive letter), and click OK.

Printer Properties (driver)
Printer Properties control the printer. You can change the default settings, such as media
size and type, printing multiple pages on a single sheet of media (N-up printing), resolution,
and watermarks. You can access the printer Properties in the following ways:

Note

●

Through the software application that you are using to print. This only changes the
settings for the current software application.

●

Through the Windows operating system. This changes the default settings for all future
print jobs.

Because many software applications use a different method of accessing the printer
Properties, the following section describes the most common methods used in Windows 98,
2000, Me, and Windows XP.

To only change the settings for the current software application
Note

Although the steps can vary between software applications, this is the most common method.
1. From the File menu in the software application, click Print.
2. On the Print dialog, click Properties.
3. Change the settings, and click OK.

Chapter 1 Printer basics

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To change the default settings for all future print jobs in Windows 98,
2000, and Me
1. In the Windows task bar, click Start, select Settings, and click Printers.
2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
Note

In Windows 2000, many of these features are available from the Printing Preferences menu.

To change the default settings for all future print jobs in Windows XP
1. In the Windows task bar, click Start, and click Printers and Faxes.
2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.

Print setting priorities
There are three ways to change print settings for this printer: in the software application, in
the printer driver, and in the HP toolbox. For the HP LaserJet 1320 series printer, you can
also change print settings through the embedded Web server. Changes made to print
settings are prioritized according to where the changes are made, as follows:
●

Changes made in the software application override settings changed anywhere else.
Within a software application, changes made in the Page Setup dialog box override
changes made in the Print dialog box.

●

Changes made in the printer driver (printer Properties dialog box) override settings in the
HP toolbox. Changes made in the printer driver do not override settings in the software
application.

●

Changes made in the HP toolbox and the embedded Web server have the lowest priority.

If a particular print setting can be changed in more than one of the ways listed above, use
the method that has the highest priority.

Printer Properties online help
The printer Properties (driver) online help includes specific information about the functions in
the printer Properties. This online help guides you through the process of changing your
printer's default settings. For some drivers, online Help gives instructions on using contextsensitive Help. Context-sensitive Help describes the options for the driver feature you are
currently accessing.

To access the printer Properties online help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.

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Printer software

Software for Windows
The following software is available to all users of the printer.

Printer drivers
A printer driver is the software component that provides access to printer features and
provides the means for the computer to communicate with the printer. Choose a printer
driver based on the way you use the printer.
●

Use the PCL 5e printer driver if you need print results to look consistent with those from
older HP LaserJet printers. Certain features are not available in this printer driver. (Do
not use the PCL 5e driver for this printer with older printers.)

●

Use the PCL 6 printer driver to take full advantage of the printer features
(HP LaserJet 1320 series printer only). Unless complete backward compatibility with
previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

●

Use the PS printer driver for compatibility with PostScript (HP LaserJet 1320 series
printer only). Certain printer features are not available in this printer driver.

The printer automatically switches between PS and PCL printer languages depending on the
driver you have selected.

Available printer drivers
The following printer drivers are included with the printer.
Available printer drivers
HP LaserJet 1160 printer

HP LaserJet 1320 series printer

●

host-based

●

PCL 5e

●

PCL 5e

●

PCL 6

●

hp toolbox
You can view the HP toolbox when the printer is directly connected to your computer or
when it is connected to a network. You must have performed a complete software
installation to use the HP toolbox.
The HP toolbox is a Web application that you can use for the following tasks:
●

Check the printer status.

●

Configure the printer settings.

●

View troubleshooting information.

●

View online documentation.

See Using the hp toolbox for more information.

Chapter 1 Printer basics

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Embedded Web server
Note

This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers.
The embedded Web server is available for the HP LaserJet 1320 series printer over the
Internal HP Jetdirect network connection.
With the embedded Web server, you can gain access to the printer settings and information
by typing an IP address or hostname of the printer in a Web browser (such as Netscape
Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded
Web server to configure the printer, view status information, and obtain troubleshooting
information.

Note

These settings can also be changed using HP Toolbox.
The embedded Web server works with the following supported web browsers:
●

Internet Explorer 5.5 (and later)

●

Netscape Navigator 4.75 (and later)

See Using the embedded Web server for more information.

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Software for Windows

Software for Macintosh computers
The following sections describe the software for Macintosh computers that is available for
the HP LaserJet 1160 and HP LaserJet 1320 series printers.

hp LaserJet 1160 printer
The following sections describe how to access the Macintosh software for the
HP LaserJet 1160 printer.

Accessing the printer driver (Mac OS 9.1 and later)
1. From the Apple menu, select the Chooser.
2. On the top, left side of the Chooser dialog box, click HP LaserJet.
3. Select one of the following options, depending on how the computer and the printer are
connected:
●

TCP/IP: In the pop-up dialog, select yes to scan for TCP/IP network printers.

●

USB: Go to step 4.

4. On the right side of the Chooser dialog box, click HP LaserJet 1160 printer.
5. Close the Chooser.

Accessing the printer driver (Mac OS X v10.1 and later)
1. Print Center should automatically launch. If it does not launch, perform the following
steps:
a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c.

Double-click Print Center or Printer Setup Utility, depending on the operating
system.

2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●

USB

●

TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing.
For OS X v10.2 and later, select Rendezvous.

4. Select the printer name from the printer list.
5. Click Add.

hp LaserJet 1320 series printer
The following sections describe how to access the Macintosh software for the
hp LaserJet 1320 series printer.

Chapter 1 Printer basics

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Accessing the printer driver (Mac OS 9.x)
1. Double-click the hard drive icon on the desktop.
2. Open the Applications folder, and then open the Utilities folder.
3. Launch the Desktop Printer Utility.
4. Double-click Printer (USB).
5. In the USB Printer Selection section of the dialog box, click Change.
6. Select HP LaserJet 1320 printer.
7. Click Auto Setup.
8. Click Create at the bottom of the Window.
9. Click Save.

Double-click Print Center or Printer Setup Utility, depending on the operating
system.

2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●

USB

●

TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing.
For OS X v10.2 and later, select Rendezvous.

4. Select the printer name from the printer list.
5. Click Add.

PostScript Printer Description files (PPDs)
PPDs, in combination with the Apple printer driver, access the printer features and allow the
computer to communicate with the printer. An installation program for the PPDs is provided
on the HP LaserJet 1320 series printer CD.

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Software for Macintosh computers

Printer media specifications
HP LaserJet printers produce excellent print quality. The printer accepts a variety of media,
such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies,
vellum, and custom-size paper. Properties such as weight, grain, and moisture content are
important factors affecting printer performance and output quality.
The printer can use a variety of paper and other print media in accordance with the
guidelines in this user guide. Media that does not meet these guidelines might cause the
following problems:
●

Poor print quality

●

Increased media jams

●

Premature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Packard Company
cannot recommend the use of other brands. Because they are not HP products, HP cannot
influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Hewlett-Packard has no control.
Before you purchase a large quantity of media, make sure that it meets the requirements
specified in this user guide and in HP LaserJet printer family media guide. The guidelines
can be downloaded from http://www.hp.com/support/ljpaperguide/ or see Ordering supplies
and accessories for more information about ordering the guidelines. Always test media
before you purchase a large quantity.
CAUTION

Using media that does not meet Hewlett-Packard's specifications might cause problems for
the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or
service agreements.

Supported media sizes
The following are the supported media sizes:

●

Minimum: 76 x 127 mm (3 x 5 in.)

●

Maximum: 216 x 356 mm (8.5 x 14 in.)

Chapter 1 Printer basics

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Printer connections

This chapter provides information on the following topics:

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●

USB connections

●

Parallel connections

●

Network connections

●

Wireless connections

USB connections
All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections.

Connecting the USB cable
1. Plug the USB cable into the printer.
2. Plug the other end of the USB cable into the computer when prompted to do so during
the software installation.

Chapter 2 Printer connections

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Parallel connections
The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections.

Connecting the parallel cable
1. Connect the parallel cable to the printer.
2. Connect the other end of the parallel cable to the computer.

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Parallel connections

Network connections
The HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can
connect to networks through the Internal HP Jetdirect network port. The
HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External
network print servers are available for the HP LaserJet 1160 and HP LaserJet 1320 series
printers. The following table identifies what is required to add networking to any
HP LaserJet 1160 or HP LaserJet 1320 series printer.
Networking options
HP LaserJet
model

10Base-T

10/100Base-TX

802.11b/g

1160

HP Jetdirect 170x

HP Jetdirect 175x HP Jetdirect
(HP Jetdirect
ew2400
300x,
HP Jetdirect 500x)

Bluetooth®
HP bt1300

HP Jetdirect
en3700
1320

HP Jetdirect 170x

HP Jetdirect 175x HP Jetdirect
(HP Jetdirect
ew2400
300x,
HP Jetdirect 500x)

HP bt1300

HP Jetdirect
en3700
1320n

Included

HP Jetdirect
ew2400

HP bt1300

HP Jetdirect 380x
(802.11b only)
1320tn

Included

HP Jetdirect
ew2400

HP bt1300

HP Jetdirect 380x
(802.11b only)
1320nw

Included

HP bt1300

To order the print server, see 10/100 networking and wireless print servers.

Chapter 2 Printer connections

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Connecting to the network
Connect one end of a network cable to the network connector on the back of the device, and
connect the other end to the network. Be sure to install the printer driver on all computers
that connect to the network.

Note

The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers only.
The Ethernet network must be functional before proceeding with the following instructions.

Connect the printer to the network
To connect the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer to a
wired network, you need the following:
●

Functional wired network

●

CAT-5 Ethernet cable

To connect the printer to the network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
2. Connect the Ethernet cable to the Ethernet port on the back of the printer.
3. Check that one of the network lights (10 or 100) on the network port located on the back
of the printer comes on.
Note

It might take a few moments for the printer network settings to become active and available
for use. If one of the network lights does not come on, see Wired network setup
problemsolving
4. Print a network configuration page. For more information, see Network Configuration page.

Install the printer software
1. Close all applications.
2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome
screen displays.

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Network connections

3. Click Next, and follow the instructions that the Installer provides to check and prepare
the system, and install drivers, plug-ins, and software.
This might take several minutes.

Print a Network Configuration page
When the printer is in the Ready state, press and hold the GO button for 5 seconds. The
Network Configuration page automatically prints with the printer Configuration page.
Note

To reset the networking card, when the printer is turned off, press and hold the Reset button
located on the back of the printer. While holding down the Reset button, turn on the printer,
and continue to hold the Reset button until the printer is in the Ready state.

Chapter 2 Printer connections

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Wireless connections
The HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wireless
networking.
The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the
IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options
through optional external accessories.
For a complete list of available Internal HP Jetdirect wireless print servers and HP bt1300
Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers.
For more information about wireless printing, see Wireless printing.

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Wireless connections

Chapter 2 Printer connections

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Managing the printer

This chapter provides information on the following topics:

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●

Printer information pages

●

Using the hp toolbox

●

Using the embedded Web server

●

Wireless printing

Printer information pages
Special pages reside within the memory of the printer. These pages help you to diagnose
and solve problems with the printer.

Demo page
The Demo page contains examples of text and graphics. To print the Demo page, press GO
when the printer is ready (Ready light on) and not printing.

Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a
status log report. You can print a Configuration page from the printer, the embedded web
server, or the HP Toolbox.
To print the Configuration page from the printer, press GO for 5 seconds when the printer is
in the ready state.
Note

You can also get the information contained in the Event log and the Configuration page
through the HP Toolbox without printing the pages. See Using the hp toolbox for more
information.

Supplies Status page
The Supplies Status page provides information about the print cartridge that is installed in
the printer, the amount of toner left in the print cartridge, and the number of pages and print
jobs that have been processed. The Supplies Status page also provides ordering and
recycling information. The Supplies Status page automatically prints when a Configuration
page is printed from the control panel.

Network Configuration page
Note

The Network Configuration page is only available on the HP LaserJet 1320n,
HP LaserJet 1320tn, and HP LaserJet 1320nw printers.
The Network Configuration page provides information about the printer's network
configuration, including the IP address, firmware revision, network statistics, protocol
information, and so on. The Network Configuration page automatically prints when a
Configuration page is printed from the control panel.

Chapter 3 Managing the printer

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Using the hp toolbox
The HP toolbox is a Web application that you can use for the following tasks:
●

Check the printer status.

●

Configure the printer settings.

●

View troubleshooting information.

●

View online documentation.

You can view the HP toolbox when the printer is directly connected to your computer or
when using a supported network connection. You must have performed a complete software
installation to use the HP toolbox.
Note

You do not have to have Internet access to open and use the HP toolbox. However, if you
click a link in the Other Links area, you must have Internet access in order to go to the site
associated with the link. See Other links for more information.
To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version
of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for
all USB connections, LPT connections for Windows 2000 and XP, and LPT1 connections for
Windows 98, Me, and NT 4.0. See the system administrator or computer manufacturer's
documentation for more information about installing the TCP/IP protocol and the DOT4
protocol. To download the most recent version of the Java Virtual Machine from Sun
Microsystems, go to http://www.sun.com/.

Supported operating systems
HP toolbox is supported for the following operating systems:
●

Windows 98, 2000, Me, and XP

●

Mac OS X v10.2 and later

Supported browsers
To use the HP toolbox, you must have one of the following browsers:
●

Microsoft Internet Explorer 5.5 or later

●

Netscape Navigator 6 or later

To view hp toolbox on Windows
1. On the Start menu, point to Programs, point to HP LaserJet 1160 or
HP LaserJet 1320, and choose the HP toolbox.
2. The HP toolbox opens in a Web browser.
Note

Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

To view hp toolbox on Mac
1. Double-click the hard drive icon on the desktop.

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Using the hp toolbox

2. Click Applications, and then click Utilities.
3. Double-click hp toolbox.

hp toolbox sections
The HP toolbox software contains these sections:
●

Status tab

●

Troubleshooting tab

●

Alerts tab

●

Documentation tab

●

Advanced Printer Settings window

●

Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers)

Other links
Each page in the HP toolbox contains links to the HP website for product registration,
product support, and for ordering supplies. You must have Internet access in order to use
any of these links. If you use a dial-up connection and did not connect when you first opened
the HP toolbox, you must connect before you can visit these websites.

Status tab
The Status tab has links to these main pages:
●

Device Status. View printer status information. This page will indicate printer conditions
such as a paper jam or an empty tray. After you correct a problem with the printer, click
the Refresh button to update the device status.

●

Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridge and the number of pages printed with the current print cartridge.
This page also has links to order supplies and to find recycling information.

●

Print Info pages. Print the configuration page and various other information pages that
are available for the printer.

Troubleshooting tab
The Troubleshooting tab provides links to various printer troubleshooting information. For
example, these pages provide information on how to clear a jam, how to resolve print quality
problems, how to interpret the control panel lights, and how to resolve other problems with
the printer.

Chapter 3 Managing the printer

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Alerts tab
The Alerts tab allows you to configure the printer to automatically notify you of printer alerts.
The Alerts tab has links to these main pages:
●

Set up status alerts

●

Set up e-mail alerts

●

Administrative settings

Set up status alerts
On the Set up status alerts page you can choose to turn alerts on or off, specify when the
printer should send an alert, and choose from two different types of alerts:
●

a pop-up message

●

a task bar icon

Click Apply to activate the settings.

Set up e-mail alerts
This page allows you to designate up to two e-mail addresses to notify of printer status
alerts. Follow the instructions on the screen to set up e-mail alerts.

Administrative settings
This page allows you to set the frequency of how often the HP toolbox checks for printer
alerts. Three settings are available:
●

Less often

●

Normal

●

More often

If you want to reduce network I/O traffic, reduce the frequency that the printer checks for
alerts.

Documentation tab
The Documentation tab contains links to these information sources:
●

User Guide. Contains the information about the printer usage, warranty, specifications,
and support that you are currently reading. The user guide is available in both .html
and .pdf format.

●

Read Me. Contains additional information that is not included in this user guide.

Advanced Printer Settings window
When you click the Advanced Printer Settings link, a new window opens. The Advanced
Printer Settings window has two tabs:

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●

Information tab

●

Settings tab

Using the hp toolbox

Information tab
The Information tab provides quick links to the following information:
●

Device status

●

Device configuration

●

Supplies status

●

Event log

●

Print Info pages

Settings tab
The Settings tab has links to several pages that allow you to view and change the printer's
configuration.
Note

Driver settings can override settings made in the HP Toolbox.
●

Device Information. View basic information about the printer.

●

Paper Handling. View and change the settings for the printer's input tray.

●

Printing. View and change the default printer job settings.

●

PCL. View and change the PCL font information.

●

PostScript. This page is available for the HP LaserJet 1320 series printer only. View
and change the settings for PS errors and timeout.

●

Print Quality. View and change the print quality settings.

●

Print Modes. View and change the print modes for various media types.

●

System Setup. View and change system information.

●

I/O. View and change the I/O timeout setting.

●

Resets. Change all the printer settings back to the factory default settings.

Network window
Note

This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers.
When you click the Network link on the Advanced Printer Settings page, a new window
opens. Use this section to configure network settings.

Chapter 3 Managing the printer

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Using the embedded Web server
The embedded Web server can be directly accessed on the HP LaserJet 1320n,
HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides
the same functions as the Advanced Printer Settings section of the HP toolbox. The main
differences between using the embedded Web server and using the HP toolbox are the
following:
●

You do not need to install any software on the computer. You only need to have a
supported Web browser. To use the embedded Web server, you must have Microsoft
Internet Explorer 5.5 or later or Netscape Navigator 4.75 or later.

●

The embedded Web server is available in English only.

●

The embedded Web server does not provide e-mail or status alerts.

The embedded Web server allows you to view printer and network status and to manage
printing functions from your computer instead of from the printer control panel. Below are
examples of what you can do using the embedded Web server:
●

view printer status information

●

view and print internal pages

●

determine the remaining life on all supplies and order new ones

●

set the size and type of paper loaded in each tray

●

view and change tray configurations

●

view and change the printer default configuration settings

●

view and change network configuration

The embedded Web server works when the printer is connected to an IP-based network.
The embedded Web server does not support IPX-based printer connections.
Note

You do not have to have Internet access to open and use the embedded Web server.
However, if you click a link in the Other Links area, you must have Internet access in order
to go to the site associated with the link.

To open the embedded Web server
1. In a supported Web browser, type the IP address or hostname for the printer. To find the
IP address, print a Configuration page at the printer by pressing and holding GO for
5 seconds.
Note

Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded Web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab
that you want to view.

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Using the embedded Web server

Information tab
The Information pages group consists of the following pages.
●

Device Status. This page displays the printer status and shows the life remaining of
HP supplies. This page also displays product information such as the network name,
network address, and model information.

●

Configuration. This page shows the information found on the printer Configuration page.

●

Supplies Status. This page shows the life remaining of HP supplies and provides
supplies part numbers.
●

To order new supplies, click Order Supplies in the Other Links area on the left side
of the window.

●

To visit any web site, you must have Internet access.

●

Event log. This page shows a list of all printer events and errors.

●

Print Info Pages. This page has links that allow you to print the various information
pages that reside within the memory of the printer.

Settings tab
This tab allows you to configure the printer from your computer. If this printer is networked,
always consult with the printer administrator before changing settings on this tab.
The Settings tab contains the following pages:
●

Device Information. View and change basic information about the printer.

●

Paper Handling. View and change the settings for the printer's input tray.

●

Printing. View and change the default printer job settings.

●

PCL. View and change the PCL font information.

●

PostScript. View and change the settings for PS errors and timeout.

●

Print Quality. View and change the print quality settings.

●

Print Modes. View and change the print modes for various media types.

●

System Setup. View and change system information.

●

I/O. View and change the I/O timeout setting.

●

Service. Complete service tasks in the printer, such as changing all the printer settings
back to the factory default settings.

Networking tab
This tab allows the network administrator to control network-related settings for the printer
when it is connected to an IP-based network.

Chapter 3 Managing the printer

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Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the embedded Web server, you must connect before you can visit these
web sites. Connecting might require that you close the embedded Web server and reopen it.

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●

Product Registration. Connects you to the product registration page on the HP web site.

●

Order Supplies. Click this link to connect to the Sure Supply web site and order
genuine HP supplies from HP or a reseller of your choice.

●

Product Support. Connects to the support site for the HP LaserJet 1320 series printer.
You can search for help regarding general topics.

Using the embedded Web server

Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For
the other printer models, see 10/100 networking and wireless print servers for a list of
available wireless print servers.

IEEE 802.11b/g standard
With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office
or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or
Linux® network operating systems. This wireless technology provides a high-quality printing
solution without the physical constraints of wiring. Peripherals can be conveniently placed in
an office or home and can be easily moved without changing network cables.
Optional external HP Jetdirect 802.11b/g print servers are available for USB connections.
See the documentation that came with the HP LaserJet 1320nw printer for more information.

Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used
to wirelessly connect computers, printers, personal digital assistants, cell phones, and other
devices.
Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
Bluetooth adapters are available for USB and parallel connections.

Chapter 3 Managing the printer

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Printing tasks

This chapter provides information on the following topics:

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●

Manual feed

●

Canceling a print job

●

Understanding print quality settings

●

Using EconoMode (saves toner)

●

Optimizing print quality for media types

●

Guidelines for using media

●

Choosing paper and other media

●

Loading media into the input trays

●

Printing an envelope

●

Printing on transparencies or labels

●

Printing on letterhead and preprinted forms

●

Printing on custom-size media and card stock

●

Automatic two-sided printing (duplex)

●

Printing on both sides of the paper (manual two-sided printing)

●

Printing multiple pages on a single sheet of paper (N-up printing)

●

Printing booklets

●

Printing watermarks

Manual feed
You can use manual feed when printing mixed media, for example, an envelope, then a
letter, then an envelope, and so on. Feed an envelope into the single-sheet priority input slot
(Tray 1) and load letterhead into the main input tray (Tray 2).
To print using manual feed, access the printer Properties or Printer Setup in your software
application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See
Printer Properties (driver) for instructions. After you have enabled the setting, feed the single
sheet of media, and press the GO button each time to print.

Chapter 4 Printing tasks

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Canceling a print job
You can cancel a print job from a software application or a print queue.
To stop the printer immediately, remove the remaining paper from the printer. After the
printer stops, use one of the following options.
●

Printer control panel: To cancel the print job, press and release the CANCEL button on
the printer control panel.

●

Software application: Typically, a dialog box appears briefly on your screen, allowing
you to cancel the print job.

●

Windows print queue: If a print job is waiting in a print queue (computer memory) or
print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000,
or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or the
HP LaserJet 1320 icon to open the window, select your print job, and click Delete.

●

Desktop print queue (Mac OS): For Mac OS 9, double-click the printer icon in the
Finder to open the printer queue, highlight the print job, and click Trash. For Mac OS X,
open Print Center (or Printer Setup Utility in v10.3), double-click the printer name,
select the print job, and click Delete.

●

HP Toolbox: Open HP Toolbox, browse to the printer's Device Status page, and click
Cancel Job. See Using the hp toolbox for more information.

●

Embedded Web server: Open the printer's embedded Web server page, and click
Cancel Job. See Using the embedded Web server for more information.

If the status lights on the control panel continue to blink after you cancel a print job, the
computer is still sending the job to the printer. Either delete the job from the print queue or
wait until the computer finishes sending data. The printer will return to the Ready state.

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Canceling a print job

Understanding print quality settings
Print quality settings affect how light or dark the print is on the page and the style that the
graphics are printed. You can also use the print quality settings to optimize the print quality
for a specific media type. See Optimizing print quality for media types for more information.
You can change the settings in the printer Properties to accommodate the types of jobs you
are printing. The following are the settings:
●

1200 dpi: (HP LaserJet 1320 series printer only) This setting uses ProRes 1200 to
provide fine-line detail at 1200 x 1200 dpi.

●

1200 dpi effective output quality: This setting provides 1200 dpi effective output
quality using FastRes 1200.

●

600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement
technology (REt) for improved text.

●

EconoMode (Saves Toner): Text is printed using less toner. This setting is useful when
you are printing drafts. You can turn on this option independently of other print quality
settings. See Using EconoMode (saves toner) for more information.

1. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some
Mac drivers), select the print quality setting you want to use.
Note

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.

Note

To change the print quality settings for all future print jobs, access the Properties through the
Start menu in the Windows task bar. To change the print quality settings only for the current
software application's use, access the Properties through the Print Setup menu in the
application you are using to print. See Printer Properties (driver) for more information.

Chapter 4 Printing tasks

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Using EconoMode (saves toner)
EconoMode is a feature that allows the printer to use less toner per page. Selecting this
option will extend the life of the toner supply and will reduce cost per page. However, it will
also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or
proofs.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time
when the average toner coverage is significantly less than 5 percent, it is possible that the
toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to
degrade under these circumstances, you must install a new print cartridge, even if there is
toner supply remaining in the cartridge.
1. To enable EconoMode, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See Graphics quality for instructions.
2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some
Mac drivers), select the EconoMode checkbox.
Note

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.

Note

See Graphics quality for instructions on enabling EconoMode for all future jobs.

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Using EconoMode (saves toner)

Optimizing print quality for media types
Media type settings control the temperature of your printer's fuser. You can change the
settings for the media that you are using to optimize the print quality.
You can access the optimizing feature from the Paper tab in your printer driver, from
HP Toolbox, or from the embedded Web server.
The HP LaserJet 1160 and HP LaserJet 1320 series printers provide a number of print
modes that allow the unit to adapt more specifically to the printer's media environment. The
following tables provide an overview of the driver print modes.
Note

When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer
pauses between pages and the number of pages per minute decreases.
Driver print modes

Mode

Purpose and media

PLAIN

75 to 104 g/m2 (20 to 27 lb)

LIGHT

< 75 g/m2 (20 lb)

HEAVY

90 to 105 g/m2 (24 to 28 lb)

CARDSTOCK

Card stock or thick media

TRANSPARENCY

4-mil, 0.1 Monochrome Overhead
Transparencies (OHTs)

ENVELOPE

Standard HP LaserJet envelopes

LABEL

Standard HP LaserJet labels

BOND

Bond paper

ROUGH

Rough paper

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Guidelines for using media
The following sections provide guidelines and instructions for printing on transparencies,
envelopes, and other special media. Guidelines and specifications are included to help you
select media that optimizes print quality and avoid media that may cause jams or damage
the printer.

Paper
For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good
quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled),
check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage
Symptom

Problem with paper

Solution

Poor print quality or toner
adhesion.

Too moist, too rough, too
smooth, or embossed.

Problems with feeding.

Faulty paper lot.

Try another kind of paper:
between 100-250 Sheffield and
4-6 percent moisture content.
Check the printer and make
sure that the appropriate media
type has been selected.

Dropouts, jamming, or curl.

Stored improperly.

Store paper flat in its
moistureproof wrapping.

Increased gray background
shading.

Might be too heavy.

Use lighter paper.

Excessive curl.

Too moist, wrong grain
direction, or short-grain
construction.

Use long-grain paper.

Problems with feeding.

Print using the straight-through
output path.
Check the printer and make
sure that the appropriate media
type has been selected.

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Jamming or damage to printer.

Cutouts or perforations.

Do not use paper with cutouts
or perforations.

Problems with feeding.

Ragged edges.

Use good quality paper.

Guidelines for using media

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored
paper or preprinted forms use inks that are compatible with the printer temperature (200° C
(392° F) for 0.1 second).

Note

Do not use letterhead that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
Do not use transparencies designed for Inkjet printers or other low temperature printers. Use
only transparencies that are specified for use with HP LaserJet printers.

Labels
HP recommends that you print labels from the single-sheet priority input slot (Tray 1) using
the straight-through output path. See Straight-through output path for more information.
CAUTION

Do not feed a sheet of labels through the printer more than once. The adhesive degrades
and might damage the printer.

Label construction
When selecting labels, consider the quality of the following components:
●

Adhesives: The adhesive material should be stable at 200° C (392° F), the printer's
maximum temperature.

●

Arrangement: Only use labels with no exposed backing between them. Labels can peel
off sheets that have spaces between the labels, causing serious jams.

●

Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any
direction.

●

Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

Transparencies
Transparencies must be able to withstand 200° C (392° F), the printer's maximum
temperature.
CAUTION

You can print transparencies from the main input tray (Tray 2). However, do not load more
than 75 transparencies at one time.

Envelopes
HP recommends that you print envelopes from the single-sheet priority input slot (Tray 1)
using the straight-through paper path. See Straight-through output path for more information.

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Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When selecting envelopes, consider
the following components:
●

Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb), or
jamming might result.

●

Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.)
curl and should not contain air. Envelopes that trap air may cause problems. Do not use
envelopes that contain clasps, snaps, tie strings, transparent windows, holes,
perforations, cut outs, synthetic materials, stamping, or embossing. Do not use
envelopes with adhesives that do not require moistening, but rely instead on pressure to
seal them.

●

Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise
damaged. Make sure that the envelopes do not have any exposed adhesive.

●

Sizes: From 90 x 160 mm (3.5 x 6.3 in.) to 178 x 254 mm (7 x 10 in.).

Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the
envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure
that the seam extends all the way to the corner of the envelope as shown in the following
illustration:

1
2

acceptable envelope construction
unacceptable envelope construction

Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
must use adhesives compatible with the heat and pressure in the printer: 200° C (392° F).
The extra flaps and strips might cause wrinkling, creasing, or jams.

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Guidelines for using media

Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes
flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during
printing.

Card stock and heavy media
You can print many types of card stock from the paper input tray, including index cards and
postcards. Some card stock performs better than others because its construction is better
suited for feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that
is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor
print quality, or excessive mechanical wear.
Note

You might be able to print on heavier paper if you do not fill the input tray to capacity and if
you use paper with a smoothness rating of 100-180 Sheffield.

Card stock construction
●

Smoothness: 135-157 g/m2 (36-42 lb) card stock should have a smoothness rating of
100-180 Sheffield. 60-135 g/m2 (16-36 lb) card stock should have a smoothness rating
of 100-250 Sheffield.

●

Construction: Card stock should lie flat with less than 5 mm (0.2 in.) of curl.

●

Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.

●

Sizes: Only use card stock within the following size ranges:
●

Minimum: 76 x 127 mm (3 x 5 in.)

●

Maximum: 216 x 356 mm (8.5 x 14.0 in.)

Card stock guidelines
Set margins at least 2 mm (0.08 in.) away from the edges.

Letterhead and preprinted forms
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and
is available in a wide range of colors and finishes with matching envelopes. Preprinted forms
can be made of a broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser
printing and advertise the paper as laser compatible or laser guaranteed. Some of the
rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes
that are available on some printer models to achieve adequate toner adhesion.
Note

Some page-to-page variation is normal when printing with laser printers. This variation
cannot be observed when printing on plain paper. However, this variation is obvious when
printing on preprinted forms because the lines and boxes are already placed on the page.

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To avoid problems when using preprinted forms, embossed paper, and letterhead, observe
the following guidelines:

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●

Avoid using low-temperature inks (the kind used with some types of thermography).

●

Use preprinted forms and letterhead paper that have been printed by offset lithography
or engraving.

●

Use forms that have been created with heat-resistant inks that will not melt, vaporize, or
release undesirable emissions when heated to 205° C (401° F) for 0.1 second. Typically,
oxidation-set or oil-based inks meet this requirement.

●

When the form is preprinted, be careful not to change the moisture content of the paper,
and do not use materials that change the paper's electrical or handling properties. Seal
the forms in moisture-proof wrap to prevent moisture changes during storage.

●

Avoid processing preprinted forms that have a finish or coating.

●

Avoid using heavily embossed or raised-letterhead papers.

●

Avoid papers that have heavily textured surfaces.

●

Avoid using offset powders or other materials that prevent printed forms from sticking
together.

Guidelines for using media

Choosing paper and other media
HP LaserJet printers produce excellent print quality documents. You can print on a variety of
media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels,
transparencies, and custom-size media. The following are the supported media sizes:
●

Minimum: 76 by 127 mm (3 by 5 in.)

●

Maximum: 216 by 356 mm (8.5 by 14 in)

Properties such as weight, grain, and moisture content are important factors that affect
printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See Printer media specifications for detailed paper
and media specifications.
Note

Always test a sample of the media before you purchase large quantities. Your media
supplier should understand the requirements specified in the HP LaserJet printer family print
media guide (HP part number 5963-7863). See Printer media specifications for more
information.

HP media
HP recommends the following HP media:
●

HP Multipurpose Paper

●

HP Office Paper

●

HP All-in-One Printing Paper

●

HP LaserJet Paper

●

HP Premium Choice LaserJet Paper

Media to avoid
The HP LaserJet 1160 and HP LaserJet 1320 series printers can handle many types of
media. Use of media outside the printer's specifications will cause a loss of print quality and
increase the chance of paper jams occurring.
●

Do not use paper that is too rough.

●

Do not use paper with cutouts or perforations other than standard 3-hole punched paper.

●

Do not use multipart forms.

●

Do not use paper with a watermark if you are printing solid patterns.

Media that may damage the printer
In rare circumstances media can damage the printer. The following media must be avoided
to prevent possible damage:

●

Do not use media with staples attached.

●

Do not use transparencies designed for Inkjet printers or other low temperature printers.
Use only transparencies that are specified for use with HP LaserJet printers.

●

Do not use photo paper intended for Inkjet printers.

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●

Do not use paper that is embossed or coated and is not designed for the temperatures
of the printer's image fuser. Select media that can tolerate temperatures of 200° C
(392° F) for 0.1 second. HP produces a selection of media that is designed for the
HP LaserJet 1160 and HP LaserJet 1320 series printers.

●

Do not use letterhead paper with low temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 200° C (392° F) for
0.1 second.

●

Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 200° C (392° F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or
to http://www.hp.com/ghp/buyonline.html/ worldwide.

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Choosing paper and other media

Loading media into the input trays
The following sections describe how to load media into the different input trays.
CAUTION

If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might
occur. See Printer media specifications for more information.

Single-sheet priority input slot (Tray 1)
The single-sheet priority input slot holds one sheet of media up to 163 g/m2 (43 lb) or one
envelope, transparency, or card. Load media with the top forward and the side to be printed
facing up. To prevent jams and skewing, always adjust the side media guides before feeding
the media.
Note

When feeding media into the single-sheet priority input slot, the printer pulls the media
partially into the engine and waits for you to press the GO button (blinking light). You must
wait for the printer to stop before feeding another sheet of media. You can only feed one
sheet of media at a time.

250-sheet input tray (Tray 2 or optional Tray 3)
The input tray holds up to 250 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier
media (25 mm (0.9 in) or less stack height). Load media with the top forward and the side to
be printed facing down. To prevent jams and skewing, always adjust the side and rear media
guides.
Note

When you add new media, make sure that you remove all of the media from the input tray
and straighten the stack of new media. This helps prevent multiple sheets of media from
feeding through the printer at one time, reducing media jams.

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Printing an envelope
Only use envelopes that are recommended for laser printers. See Printer media
specifications for more information.
Note

You must load envelopes one at a time in the single-sheet priority input slot (Tray 1).
1. To prevent the envelope from curling as it prints, open the straight-through output door.

2. Before loading the envelope, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the envelope.

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Printing an envelope

3. Place the envelope with the side to be printed facing up and the top edge along the left
media guide. Feed the envelope into the slot. The envelope will partially feed into the
printer, and the printer will pause.
Note

If the envelope has a flap on the short edge, feed that edge into the printer first.

4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), select Envelope as the media type.
Note

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
6. Print the document.
To print using manual feed, see Manual feed.

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Printing on transparencies or labels
Only use transparencies and labels that are recommended for use in laser printers, such as
HP transparency film and HP LaserJet labels. See Printer media specifications for more
information.
CAUTION

Be sure to set the correct media type in the printer settings as instructed below. The printer
adjusts the fuser temperature according to the media type setting. When printing on special
media such as transparencies or labels, this adjustment prevents the fuser from damaging
the media as it passes through the printer.

CAUTION

Inspect the media to make sure that it is not wrinkled or curled and that it does not have any
torn edges or missing labels.
1. Open the straight-through output door.
2. Before feeding the media, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the media.
3. Feed a single page in the single-sheet priority input slot (Tray 1). Make sure that the top
of the media is forward and the side to be printed (rough side) is facing up. The media
will partially feed into the printer, and the printer will pause.

Note

You can load multiple transparencies in the main input tray (Tray 2). However, do not load
more than 75 transparencies at a time.
4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), choose the correct media type.

Note

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that drivers.
6. Print the document. Remove the media from the back of the printer as it prints to prevent
it from sticking together, and place the printed pages on a flat surface.

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Printing on transparencies or labels

Printing on letterhead and preprinted forms
The HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead and
preprinted forms that can withstand temperatures of 205° C (401° F).
1. Before feeding the media, open the single-sheet priority input slot, and adjust the media
guides to the width of the media.

2. Feed the media with the top forward and the side to be printed facing up. The media will
partially feed into the printer and the printer will pause.

3. Print the document.
To print using manual feed, see Manual feed.
Note

To print a single-page cover letter on letterhead, followed by a multiple-page document, feed
the letterhead face up in the single-sheet priority input slot (Tray 1), and load the standard
paper in the main input tray (Tray 2). The printer automatically prints from the single-sheet
priority input slot first.

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Printing on custom-size media and card stock
The HP LaserJet 1160 and HP LaserJet 1320 series printer can print on custom-size media
or card stock between 76 by 127 mm (3 by 5 inches) and 216 by 356 mm (8.5 by 14 inches).
Use the main input tray for multiple sheets. See Main input tray (Tray 2) for the supported
media sizes.
CAUTION

Make sure that the sheets are not stuck together before you load them.
1. Open the straight-through output door.
2. Before feeding the media, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the media.

3. Feed the media in the single-sheet priority input slot (Tray 1) with the narrow side
forward and the side to be printed facing up. The media will partially feed into the printer,
and the printer will pause.
4. Select the correct size in the printer settings. (Software settings can override printer
Properties.)
5. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
6. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), select the custom size option. Specify the dimensions of the custom-size media.
Note

ENWW

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.

Printing on custom-size media and card stock

7. Print the document.
To print using manual feed, see Manual feed.

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Automatic two-sided printing (duplex)
Automatic two-sided printing is standard for the HP LaserJet 1320 series printer. Automatic
two-sided printing supports A4, letter, and legal paper.
Note

Depending on the media size, you might have to adjust the automatic two-sided printing
media-size selector to the appropriate size. Push in the media-size selector for letter/legalsize media. Pull out the media-size selector for A4-size media.

LTR
LGL

The following sections provide instructions for the different operating systems.

Windows
To automatically print on both sides of the paper (HP LaserJet 1320 series printer only),
perform the following steps:
1. Make sure that the straight-through output door is closed.
2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP).
3. On the Finishing tab, select Print On Both Sides.
4. Print the document.

Mac OS 9
1. Do a File-Print, select Layout, and select Print on Both Sides.
2. If the Print on Both Sides check box does not appear, perform the following steps:
a. On the desktop, click Printer queue.

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Automatic two-sided printing (duplex)

b. On the Menu bar, select Printing-Change Setup.
c.

On the Installable Options-Change menu, select Duplex Unit.

d. On the To menu, select Installed.
e. Click OK.

Mac OS X
1. Do a File-Print, select Duplex, and select Print on Both Sides.
2. If the Print on Both Sides check box does not appear, perform the following steps:
a. In Print Center (Printer Setup Utility for Mac OS X v10.3), click Printer queue.
b. On the Menu bar, select Printers-Show Info.
c.

On the Installable Options menu, check Duplex Unit.

d. Click Apply Changes.
e. Close the menu.

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Printing on both sides of the paper (manual two-sided printing)
To print on both sides of the paper (manual two-sided printing), you must run the paper
through the printer twice. You can print using the top output bin or the straight-through
output door. Hewlett-Packard recommends that you use the top output bin for lightweight
paper and use the straight-through output path for any heavy media or media that curls
when printed.
Note

This feature is not supported in Mac OS X.

Note

Manual two-sided printing can cause the printer to become dirty, reducing print quality. See
Cleaning the printer for instructions if the printer becomes dirty.

Manual two-sided printing using the top output bin
The following sections provide instructions for the different operating systems.

Windows
1. Make sure that the straight-through output door is closed.

2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
3. On the Device Settings tab, select the option to allow manual two-sided printing.
4. On the Finishing tab, select Print On Both Sides. Make sure that Correct Order for
Straight Paper Path or Straight Paper Path is not checked.
Note

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Printing on both sides of the paper (manual two-sided printing)

6. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.

7. Gather the printed pages, and straighten the stack.

Note

The asterisk (*) in the illustration identifies the page corner.
8. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer.

9. Press the GO button on the control panel to print side two.

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Mac OS 9 (HP LaserJet 1160 printer)
Note

For the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.
1. Make sure that the straight-through output door is closed.
2. Do a File-Print, select Layout, and select Print on Both Sides.
3. Print the document.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack.
6. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer first.
7. Press the GO button on the control panel to print side two.

Mac OS 9 (HP LaserJet 1320 series printer)
Note

For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X.
1. Make sure that the straight-through output door is closed.
2. If Manual Duplex does not appear as a printer option, perform the following steps:
a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software
driver was installed with the Custom Install option.
b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The
right-facing arrow changes to a down-facing arrow, and the hp Manual
Duplex&Booklet feature displays.
c.

Select Print Time Filters, select hp Manual Duplex&Booklet , and click Save
Settings.

d. Select Manual Duplex, and select Print on Both Sides.
3. Print the document.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack.
6. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer first.
7. Press the GO button on the control panel to print side two.

Manual two-sided printing using the straight-through output
door
The following sections provide instructions for the different operating systems.

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Printing on both sides of the paper (manual two-sided printing)

Windows
1. Open the straight-through output door.

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
5. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.

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6. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.

7. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed. Feed the printed side facing down and the top edge forward.

Mac OS 9 (HP LaserJet 1160 printer)
Note

For the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.
1. Open the straight-through output door.
2. Do a File-Print, select Layout, and select Print on Both Sides.
3. Select Correct Order for Straight Paper Path.
4. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.
5. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
6. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.
7. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed.

Mac OS 9 (HP LaserJet 1320 series printer)
Note

For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X.
1. Open the straight-through output door.
2. If Manual Duplex does not appear as a printer option, perform the following steps:

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Printing on both sides of the paper (manual two-sided printing)

a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software
driver was installed with the Custom Install option.
b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The
right-facing arrow changes to a down-facing arrow, and the hp Manual
Duplex&Booklet feature displays.
c.

Select Print Time Filters, select hp Manual Duplex&Booklet, and click Save
Settings.

d. Select Manual Duplex, and select Print on Both Sides.
e. Select Alternate output bin is open (straight through paper path).
3. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.
6. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed.

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Printing multiple pages on a single sheet of paper (N-up printing)
You can select the number of pages that you want to print on a single sheet of paper. If you
choose to print more than one page per sheet, the pages appear smaller and are arranged
on the sheet in the order that they would otherwise be printed.

1. From your software application, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See Printer Properties (driver) for instructions.
2. On the Finishing tab (the Layout tab for some Mac drivers), select the correct number
of pages per sheet.
Note

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
3. There is also a check box for page borders and a pull-down menu to specify the order of
pages printed on the sheet.

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Printing multiple pages on a single sheet of paper (N-up printing)

Printing booklets
You can print booklets on letter, legal, or A4 paper.
1. Load the paper, and make sure that the straight-through output door is closed.

2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
3. On the Device Settings tab, select the option to allow manual two-sided printing.
4. On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the
option to Print On Both Sides. Ensure that Straight Paper Path is not checked.
5. Set the number of pages per sheet to 2. Select the appropriate binding option, and click
OK. Print the document.
6. If you are printing on card stock or heavy media, see Manual two-sided printing using
the straight-through output door for instructions.
For all other media types, see Manual two-sided printing using the top output bin for
instructions.
7. Fold and staple the pages.

Note

This feature is not available for Mac OS X v10.1 and later on the HP LaserJet 1320 series
printer.

Chapter 4 Printing tasks

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Printing watermarks
You can use the watermark option to print text "underneath" (in the background) of an
existing document. For example, you might want to have large gray letters reading Draft or
Confidential printed diagonally across the first page or all of the pages of a document.

1. From your software application, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See Printer Properties (driver) for instructions.
2. On the Effects tab (the Watermark/Overlay tab for some Mac drivers), select the
watermark you want to use.
Note

ENWW

Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.

Printing watermarks

Chapter 4 Printing tasks

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Maintenance

This chapter provides information on the following topics:

ENWW

●

Cleaning the printer

●

Changing the pickup roller

●

Cleaning the pickup roller

●

Changing the printer separation pad

Cleaning the printer
Clean the outside of the printer with a clean, damp cloth when necessary.
CAUTION

Do not use ammonia-based cleaners on or around the printer.
During the printing process, paper, toner, and dust particles can accumulate inside the
printer. Over time, this buildup can cause print quality problems, such as toner specks or
smearing, and paper jams. To correct and prevent these types of problems, you can clean
the print cartridge area and the printer media path.

Cleaning the print cartridge area
You do not need to clean the print cartridge area often. However, cleaning this area can
improve the quality of your printed sheets.
WARNING!

Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the
printer to cool.
1. Open the print cartridge door, and remove the print cartridge.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if
necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so,
you can damage the printer.

Chapter 5 Maintenance

ENWW

2. With a dry, lint-free cloth, wipe any residue from the media path area and the print
cartridge cavity.

3. Replace the print cartridge, and close the print cartridge door.

4. Plug the power cord back into the printer.

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Cleaning the printer

Cleaning the printer media path
If you are experiencing toner specks or dots on the printouts, clean the printer media path.
This process uses a transparency to remove dust and toner from the media path. Do not use
bond or rough paper.

Note

For best results use a sheet of transparency. If you do not have any transparencies, you can
use copier grade media (70 to 900 g/m2 (18 to 24 lb.)) with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the media in the input tray.
3. Print a cleaning page using one of the following methods:

Note

●

Access the HP toolbox. See Using the hp toolbox for instructions. Click the
Troubleshooting tab, and click Print Quality Tools. Select the cleaning page. Or

●

On the printer control panel, press and hold the GO button until all three lights come
on (about 10 seconds). When all three lights come on, release the GO button.

The cleaning process takes approximately 2 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process
has finished. You might need to repeat the cleaning process several times to thoroughly
clean the printer.

Chapter 5 Maintenance

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Changing the pickup roller
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the pickup roller.
If the printer regularly mispicks (no media feeds through), you might need to change or clean
the pickup roller. See Ordering supplies and accessories to order a new pickup roller.
CAUTION

Failure to complete this procedure might damage the printer.
1. Unplug the power cord from the printer, and allow the printer to cool.

2. Open the print cartridge door, and remove the print cartridge.

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Changing the pickup roller

3. Remove the main input tray (Tray 2).

4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

5. Place the printer on the work surface with the front of the printer facing up.

Chapter 5 Maintenance

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6. Pull the white tabs outward, and rotate the tabs up.

7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.

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Changing the pickup roller

8. Slide the pickup roller assembly to the right, and remove the left end cap.

9. Remove the pickup roller.

Chapter 5 Maintenance

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10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side
(with notches in the shaft) into the right slot (2).

11. Rotate the shaft until the notches engage and the shaft clicks into place.
12. Place the end cap over the shaft on the left side, push the end cap to the right, and
rotate the tab downward into position.

13. Push the right tab to the left, and rotate the tab downward into position.
14. Place the printer on the work surface with the top of the printer facing up.

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Changing the pickup roller

15. Close the front automatic two-sided path door.

16. Reinstall the print cartridge, and close the print cartridge door.

17. Plug the printer in to turn it back on.

Chapter 5 Maintenance

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Cleaning the pickup roller
If you want to clean the pickup roller rather than replace it, follow the instructions below:
1. Remove the pickup roller as described in steps 1 through 9 of Changing the pickup roller.
2. Dab a lint-free cloth in water, and scrub the roller.

3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10
through 17 of Changing the pickup roller).

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Cleaning the pickup roller

Changing the printer separation pad
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of
media at a time, you might need to change the separation pad.
1. Remove the main input tray (Tray 2).

2. Locate the separation pad.

Chapter 5 Maintenance

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3. Remove the screws.

4. Remove the separation pad.

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Changing the printer separation pad

5. Insert the new separation pad.

6. Replace the screws.

Chapter 5 Maintenance

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Problemsolving

This chapter provides information on the following topics:

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●

Finding the solution

●

Status light patterns

●

Common Macintosh problems

●

Troubleshooting PostScript (PS) errors

●

Paper handling problems

●

Printed page is different than what appeared on screen

●

Printer software problems

●

Improving print quality

●

Clearing jams

●

Wired network setup problemsolving

Finding the solution
You can use this section to find the solution to common printer problems.

Step 1: Is the printer set up correctly?
●

Is the printer plugged into a power outlet that is known to work?

●

Is the on/off switch in the on position?

●

Is the print cartridge properly installed? See Changing the print cartridge.

●

Is paper properly loaded in the input tray? See Loading media into the input trays.

Yes

If you answered yes to the questions above, go
to Step 2: Is the Ready light on?

If the printer will not turn on, Contact HP support.

Step 2: Is the Ready light on?
Do the control panel lights look like this picture?

Note

See Printer control panel for a description of the lights and buttons on the control panel.

Yes

Go to Step 3: Can you print a demo page?

If the control panel lights do not look like the
picture above, see Status light patterns.
If you are unable to resolve the problem, Contact
HP support.

Step 3: Can you print a demo page?
Press the GO button to print a demo page.

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Yes

If the demo page printed, go to Step 4: Is the
print quality acceptable?

If no paper came out, see Paper handling
problems.
If you are unable to resolve the problem, Contact
HP support.

Step 4: Is the print quality acceptable?
Yes

If the print quality is acceptable, go to Step 5: Is
the printer communicating with the computer?

If the print quality is poor, see Improving print
quality.
Verify that the print settings are correct for the
media you are using. See Choosing paper and
other media for information on adjusting the
settings for various types of media.
If you are unable to resolve the problem, Contact
HP support.

Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.

Yes

If the document prints, go to Step 6: Does the
printed page look like you expected?

If the document does not print, see Printer
software problems.
If you are using a Macintosh computer, see
Common Macintosh problems.
If you are using a PS driver, see Troubleshooting
PostScript (PS) errors.
If you are unable to resolve the problem, Contact
HP support.

Step 6: Does the printed page look like you expected?
Yes

The problem should be resolved. If it is not
resolved, Contact HP support.

See Printed page is different than what
appeared on screen.
If you are unable to resolve the problem, Contact
HP support.

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Finding the solution

Contact HP support

●

In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160
printer, or see http://www.hp.com/support/lj1320/ for the HP LaserJet 1320 series printer.

●

In other locations, see http://www.hp.com/.

Chapter 6 Problemsolving

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Status light patterns

Light status legend
Symbol for "light off"
Symbol for "light on"
Symbol for "light blinking"

Control panel light message
Light status

State of the printer

Action

Initialization/Startup

During the Initialization
process, pressing buttons has
no effect.

While in the Startup state, the
Go, Ready, and Attention lights
cycle (at the rate of 500 ms)
one after another.

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Status light patterns

Control panel light message (continued)
Light status

State of the printer

Action

Reconfiguration Initialization

During the Reconfiguration
process, pressing buttons has
no effect.

During the printer start up, you
can request special
initialization sequences that
reconfigure the printer. When
one of the sequences is
requested, such as Cold Reset,
the lights cycle as in the
Initialization/Startup state.

Ready
The printer is ready with no job
activity.

To print a Configuration page,
press and hold the GO button
for 5 seconds.
To print a Demo page, press
and release the GO button.

Processing Data
The printer is processing or
receiving data.

Chapter 6 Problemsolving

To cancel the current job, press
the CANCEL button.

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Control panel light message (continued)
Light status

State of the printer

Action

Job Cancel

Pressing the GO button has no
effect.
Once the cancellation process
has been completed, the
printer returns to the Ready
state.

Manual Feed or Continuable
Error
This state can be reached in
the following circumstances:
●

Manual feed

●

Out of paper for the
specified tray

●

General continuable error

●

Memory configuration error

●

Personality/Job related
error

Attention
This state can be reached in
the following circumstances:

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●

Paper tray is empty

●

Door open

●

Paper jam

●

Misfeed from tray

To recover from the error and
print whatever data is possible,
press the GO button.
If the recovery is successful,
the printer goes to the
Processing Data state and
completes the job.
If the recovery is unsuccessful,
the printer returns to the
Continuable Error state.

To reset the printer after a jam,
press the GO button.
You might need to clear the
error manually, and press the
GO button or close the top cover.
If the error persists, the printer
returns to the Attention state.

Status light patterns

Control panel light message (continued)
Light status

State of the printer

Action

Fatal Error

●

Turn off the printer, wait 10
seconds, and turn on the
printer.

●

If you are unable to
resolve the problem,
Contact HP support.

Accessory Error
(HP LaserJet 1320 series
printer only)

Cleaning Page
The cleaning page feature is
not available through the
control panel. The cleaning
page can be activated using
the HP Toolbox, which is
included as part of the overall
printer software package.

Chapter 6 Problemsolving

To display additional error
information, press the Go
button. The light pattern
changes. For more information
about the light pattern now
displayed, see Accessory error
indicators. When you release
the Go button, the printer
returns to the initial Accessory
Error state.

During cleaning mode,
pressing buttons has no effect.
The printer motor slows down
and the printer prints a page.

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Control panel light message (continued)
Light status

State of the printer

Action

Toner Low

Insert a new print cartridge.

The Go, Ready, and Attention
lights act independently of the
Toner Low state.

Toner Missing
The print cartridge has been
removed from the printer.

Wireless Connection
Established

Reinsert the print cartridge in
the printer.

No action is necessary.

The Go, Ready, Attention, and
Toner lights act independently
of the Wireless light.

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Status light patterns

Control panel light message (continued)
Light status

State of the printer

Action

Wireless Disabled

No action is necessary.

The Go, Ready, Attention, and
Toner lights act independently
of the Wireless light.

Attempting to Establish
Wireless Connection

No action is necessary.

The Wireless light blinks at onehalf second intervals.
The Go, Ready, Attention, and
Toner lights act independently
of the Wireless light.

Return to Finding the solution.
Accessory error indicators

Accessory error

Attention light

Ready light

Go light

Internal HP Jetdirect
error

Off

DIMM slot
incompatible error

Off

Chapter 6 Problemsolving

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Common Macintosh problems
Choose the item that best describes the problem:
●

Problems in the Chooser

●

Printing errors

●

USB problems

●

OS X problems

Problems in the Chooser
Symptom

Possible cause

Solution

LaserWriter icon does not
appear in the Chooser.

Software not installed correctly.

The LaserWriter 8 driver should
be present as a part of the
Mac OS. Make sure that the
LaserWriter driver is in the
Extensions folder within the
systems folder. If not, install the
LaserWriter driver from your
Mac OS CD.

The software was not installed
properly.

Reinstall the software.

(HP LaserJet 1320 series
printer)

The HP LaserJet printer driver
icon does not appear in the
Chooser.
(HP LaserJet 1160 printer)
Printer name does not appear
in the printer list.

Make sure the cables are
connected correctly, the printer
is on, and the Ready light is on.
Verify that the printer driver is
installed.
Make sure the correct printer
driver has been selected in the
Chooser.
Use the HP LaserJet driver for
the HP LaserJet 1160 printer.
Use the LaserWriter 8 driver for
the HP LaserJet 1320 series
printer.

The printer driver does not
automatically set up your
selected printer even though
you clicked Auto Setup in the
Chooser.

Reinstall the printer software.
Select an alternate PPD.

(HP LaserJet 1320 series
printer)

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Common Macintosh problems

Printing errors
Symptom

Possible cause

Solution

You cannot use the computer
while the printer is printing.

Background Printing has not
been selected.

LaserWriter 8.3
Turn Background Printing on in
the Chooser. Status messages
will now be redirected to the
Print Monitor allowing you to
continue working while the
computer is processing data to
be sent to the printer.
LaserWriter 8.4 and higher
Turn Background Printing on
by selecting File, Print Desktop,
and Background Printing.

An encapsulated PostScript
(EPS) file does not print with
the correct fonts.

This problem occurs with some
software applications.

Try downloading the fonts
contained in the EPS file to the
printer before printing.
Send the file in ASCII format
instead of binary encoding.

Your document is not printing
with New York, Geneva, or
Monaco fonts.

Select Options in the Page
Setup dialog box to deselect
substituted fonts.

USB problems

Symptom

Possible cause

Solution

Unable to print from a thirdparty USB card.

This error occurs when the
software for USB printers is not
installed.

When adding a third-party USB
card, you might need Apple's
USB Adapter Card Support
software. The most current
version of this software is
available from Apple's web site.

Chapter 6 Problemsolving

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USB problems (continued)
Symptom

Possible cause

Solution

A USB-connected HP LaserJet
printer does not appear in the
Chooser.

This problem is caused by
either a software or hardware
component.

Software troubleshooting
●

Check that your Macintosh
supports USB.

●

Verify if your Macintosh
has Mac OS 8.6 or later.

Hardware troubleshooting
●

Check that the printer is
turned on.

●

Verify that the USB cable
is properly connected.

●

Check that you are using
the appropriate high-speed
USB cable.

●

Ensure that there are not
too many USB devices
drawing power from the
chain. Disconnect all
devices from the chain and
connect the cable directly
to the USB port on the
host computer.

●

Check to see if there are
more than two nonpowered USB hubs in a
row on the chain.
Disconnect all devices
from the chain and
connect the cable directly
to the USB port on the
host computer.

Note
The iMac keyboard is a nonpowered USB hub.
The LaserWriter driver does
not display USB devices in the
Chooser.

ENWW

For the HP LaserJet 1320
series printer, use the Apple
Desktop utility to set up the
printer.

Common Macintosh problems

OS X problems
Symptom

Possible cause

Solution

Printer features do not appear.

The wrong PPD is selected for
the printer.

Verify which PPD is selected
as follows:
In the Print dialog box, click
Summary. Verify that the "PPD
for:" setting is correct.
If the PPD setting is incorrect,
delete the printer in the Print
Center and add it again. You
might need to manually select
the PPD.

When using OS X v10.2, the
printer is not using
"Rendezvous" (mDNS)

You might need to upgrade
your Internal HP Jetdirect card
to a version that supports
Rendezvous.

Tray 2 does not appear as an
installed option, even though it
is installed on the printer.

The ability to manually select
installable options is supported
only in Mac OS X v10.2 and
later.

(HP LaserJet 1320 series
printer only)

Chapter 6 Problemsolving

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Troubleshooting PostScript (PS) errors
The following situations are PS language specific and may occur when several printer
languages are being used.
Note

To receive a printed or screen displayed message when PS errors occur, open the Print
Options dialog box and click the desired selection next to the PS Errors section. You can
also access this from the embedded Web server.
PS errors
Symptom

Possible cause

Solution

The job prints in Courier (the
printer's default typeface)
instead of the typeface you
requested.

The requested typeface is not
downloaded. A personality
switch may have been
performed to print a PCL job
just before the PS printing job
was received.

Download the desired font and
send the print job again. Verify
the type and location of the
font. Download to printer if
applicable. Check with the
software documentation.

A legal page prints with clipped
margins.

Print job too complex.

You may need to print your job
at 600 dots per inch, reduce
the complexity of the page, or
install more memory.

A PS error page prints.

Print job may not be PS.

Make sure the print job is a PS
job. Check to see whether the
software application expected a
setup or PS header file to be
sent to the printer.

Limit Check Error

Print job is too complex.

You may need to print your job
at 600 dots per inch, reduce
the complexity of the page, or
install more memory.

VM Error

Font Error

Select unlimited downloadable
fonts from printer driver.

Range Check

Font Error

Select unlimited downloadable
fonts from printer driver.

Return to Finding the solution.

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Troubleshooting PostScript (PS) errors

Paper handling problems
Choose the item that best describes the problem:
●

Paper jam

●

Print is skewed (crooked)

●

More than one sheet of media feeds through the printer at one time

●

Printer does not pull media from the media input tray

●

Printer curled the media

●

Printed media does not exit to the correct path

●

Print job is extremely slow

Paper jam
●

See Clearing jams for more information.

●

Make sure that you are printing with media that meets specifications. See Printer media
specifications for more information.

●

Make sure that you are printing with media that is not wrinkled, folded, or damaged.

●

Make sure that the printer is clean. See Cleaning the printer for more information.

●

If you are printing to the straight-through output path, close and open the door again to
make sure that the green release levers are closed.

●

If you are using the automatic two-sided printing feature, make sure that the media
indicator is set to the correct paper size.

Print is skewed (crooked)
A small amount of skew is normal and might become obvious when using preprinted forms.
●

See Page skew for more information.

●

Adjust the media guides to the width and length of the media that you are using and try
reprinting. See Media paths or Loading media into the input trays for more information.

More than one sheet of media feeds through the printer at
one time

●

The media input tray might be too full. See Loading media into the input trays for more
information.

●

Make sure that the media is not wrinkled, folded, or damaged.

●

Try paper from a new ream. Do not fan the paper before loading it into the input tray.

●

The printer separation pad might be worn. See Changing the printer separation pad for
more information.

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Printer does not pull media from the media input tray
●

Make sure that the printer is not in manual feed mode. See Status light patterns for more
information.

●

Make sure that the media guides are adjusted properly.

●

The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing
the pickup roller for instructions.

Printer curled the media
●

See Curl or wave for more information.

●

Open the straight-through output door to print straight through. See Media paths or
Choosing paper and other media for more information.

Printed media does not exit to the correct path
Open or close the straight-through output door to reflect the output path that you want to
use. See Media paths for more information.

Print job is extremely slow
The maximum speed of the printer is up to 20 pages per minute for the HP LaserJet 1160
printer and up to 22 pages per minute for the HP LaserJet 1320 series printer. Your print job
might be very complex. Try the following:

Note

●

Reduce the complexity of your document (for example, reduce the number of multiple
graphics).

●

In the printer driver, set the media type to plain paper.

This may cause toner to fuse improperly if using heavy media.
●

Add printer memory. See Installing a memory DIMM (HP LaserJet 1320 series printer
only).

●

Narrow media or heavy media will slow printing. Use normal media.

Return to Finding the solution.

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Paper handling problems

Printed page is different than what appeared on screen
Choose the item that best describes the problem:
●

Garbled, incorrect, or incomplete text

●

Missing graphics or text, or blank pages

●

Page format is different than on another printer

●

Graphics quality

Garbled, incorrect, or incomplete text
●

The wrong printer driver might have been selected when the software was installed.
Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in
the printer Properties.

●

If a specific file prints garbled text, there might be a problem with that specific file. If a
specific application prints garbled text, there might be a problem with that application.
Make sure that the appropriate printer driver is selected.

●

There might be a problem with your software application. Try printing from another
software application.

●

The parallel cable might be loose or defective. Try the following:
●

Disconnect the cable and reconnect it at both ends.

●

Try printing a job that you know works.

●

If possible, attach the cable and printer to another computer, and try printing a job
that you know works.

●

Try using a new IEEE-1284B compliant parallel cable that is 3 m (10 ft) or less. See
Ordering supplies and accessories.

●

Turn off the printer and the computer. Remove the parallel cable, and inspect both
ends of the cable for damage. Reconnect the parallel cable, making sure that the
connections are tight. Make sure that the printer is directly connected to the
computer. Remove any switchboxes, tape backup drives, security keys, or any other
devices that are attached between the parallel port on the computer and the printer.
These devices can sometimes interfere with communication between the computer
and the printer. Restart the printer and the computer.

Missing graphics or text, or blank pages

100

●

Make sure that your file does not contain blank pages.

●

The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull
the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall
the print cartridge. See Changing the print cartridge for instructions. To check the printer,
print a demo page by pressing the GO button.

●

The graphic settings in the printer Properties might not be correct for the type of job that
you are printing. Try a different graphic setting in the printer Properties. See Printer
Properties (driver) for more information.

●

Clean the printer, particularly the contacts between the print cartridge and the power
supply.

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Page format is different than on another printer
If you used an older or different printer driver (printer software) to create the document or the
printer Properties settings in the software are different, the page format might change when
you try to print using your new printer driver or settings. To help eliminate this problem, try
the following:
●

Create documents and print them using the same printer driver (printer software) and
printer Properties settings regardless of which HP LaserJet printer you use to print them.

●

Change the resolution, paper size, font settings, and other settings. See Printer
Properties (driver) for more information.

Graphics quality
The graphics settings might be unsuitable for your print job. Check the graphic settings, such
as resolution, in the printer Properties and adjust them as necessary. See Printer Properties
(driver) for more information.
Note

Some resolution may be lost when converting from one graphics format to another.
Return to Finding the solution.

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Printed page is different than what appeared on screen

101

Printer software problems
Printer software problems
Problem

Solution

A printer driver for the HP LaserJet 1160 or
HP LaserJet 1320 printer is not visible in the
Printer folder

●

Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP LaserJet 1160 or
HP LaserJet 1320, and click Uninstall.
Turn the printer off. Install the printer
software from the CD-ROM. Turn the printer
back on.

Note
Close any applications that are running. To close
an application that has an icon in the system
tray, right-click the icon, and select Close or
Disable.

An error message was displayed during the
software installation

●

Try plugging the USB cable into a different
USB port on the PC.

●

If you are trying to print to a shared printer,
in the Windows task bar, click Start, select
Settings, and select Printers. Double-click
the Add Printer icon. Follow the instructions
in the Add Printer Wizard.

●

Note
Close any applications that are running. To close
an application that has an icon in the task bar,
right-click the icon, and select Close or Disable.

The printer is in Ready mode, but nothing prints

●

Check the amount of free space on the drive
where you are installing the printer software.
If necessary, free up as much space as you
can, and reinstall the printer software.

●

If necessary, run the Disk Defragmenter,
and reinstall the printer software.

●

Print a Configuration page from the control
panel of the printer, and verify the printer
functionality.

●

Verify that all of the cables are properly
seated and within specifications. This
includes the USB, parallel, network, and
power cables. Try a new cable.

Return to Finding the solution.

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Improving print quality
This section provides information about identifying and correcting print defects.

Light print or faded
●

The toner supply is low. See Redistributing
toner for more information.

●

The media might not meet HewlettPackard's media specifications (for
example, the media is too moist or too
rough). See Printer media specifications for
more information.

●

If the whole page is light, the print density
adjustment is too light or EconoMode might
be turned on. Adjust the print density, and
disable EconoMode in the printer
Properties. See Saving toner for more
information.

●

The media might not meet HewlettPackard's media specifications (for
example, the media is too moist or too
rough). See Printer media specifications for
more information.

●

The printer might need to be cleaned. See
Cleaning the printer or Cleaning the printer
media path for instructions.

Toner specks

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Improving print quality

103

Dropouts

Note

●

A single sheet of media might be defective.
Try reprinting the job.

●

The media's moisture content is uneven or
the media has moist spots on its surface.
Try printing with new media. See Printer
media specifications for more information.

●

The media lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different type or brand of media.

●

The print cartridge might be defective. See
Changing the print cartridge for more
information.

If these steps do not correct the problem, contact an HP-authorized dealer or service
representative.

Vertical lines
The photosensitive drum inside the print
cartridge has probably been scratched. Install a
new HP print cartridge. See Changing the print
cartridge for instructions.

Gray background

104

Chapter 6 Problemsolving

●

Make sure that the single-sheet priority input
slot (Tray 1) is in place.

●

Decrease the print density setting through
HP Toolbox or the embedded Web server.
This decreases the amount of background
shading. See Using the hp toolbox.

●

Change the media to a lighter basis weight.
See Printer media specifications for more
information.

●

Check the printer's environment. Very dry
(low humidity) conditions can increase the
amount of background shading.

●

Install a new HP print cartridge. See
Changing the print cartridge for instructions.

ENWW

Toner smear
●

If toner smears appear on the leading edge
of the media, the media guides might be
dirty. Wipe the media guides with a dry, lintfree cloth. See Cleaning the printer for more
information.

●

Check the media type and quality.

●

Try installing a new HP print cartridge. See
Changing the print cartridge for instructions.

●

The fuser temperature might be too low. In
your printer driver, make sure the
appropriate media type is selected.

●

Clean the inside of the printer. See Cleaning
the printer for instructions.

●

Check the media type and quality. See
Printer media specifications for more
information.

●

Try installing a new HP print cartridge. See
Changing the print cartridge for instructions.

●

In your printer driver, make sure the
appropriate media type is selected.

●

Plug the printer directly into an AC outlet
instead of into a power strip.

●

The print cartridge might be damaged. If a
repetitive mark occurs at the same spot on
the page, install a new HP print cartridge.
See Changing the print cartridge for
instructions.

●

The internal parts might have toner on them.
See Cleaning the printer for more
information. If the defects occur on the back
of the page, the problem will probably
correct itself after a few more printed pages.

●

In your printer driver, make sure the
appropriate media type is selected.

Loose toner

Vertical repetitive defects

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Improving print quality

105

Misformed characters
●

If characters are improperly formed,
producing hollow images, the media stock
might be too slick. Try a different media.
See Printer media specifications for more
information.

●

If characters are improperly formed,
producing a wavy effect, the printer might
need service. Print a configuration page. If
the characters are improperly formed,
contact an HP-authorized dealer or service
representative. See How to contact HP for
more information.

●

Make sure that the media is loaded correctly
and the media guides are not too tight or too
loose against the media stack. See Loading
media into the input trays for more
information.

●

The input bin might be too full. See Loading
media into the input trays for more
information.

●

Check the media type and quality. See
Printer media specifications for more
information.

●

Check the media type and quality. Both high
temperature and humidity cause media to
curl. See Printer media specifications for
more information.

●

The media might have been in the input tray
too long. Turn over the stack of media in the
tray. Also, try rotating the media 180° in the
input tray.

●

Open the straight-through output door and
try printing straight through. See Media
paths for more information.

●

The fuser temperature might be too high. In
your printer driver, make sure the
appropriate media type is selected. If the
problem persists, select a media type that
uses a lower fuser temperature, such as
transparencies or light media.

Page skew

Curl or wave

106

Chapter 6 Problemsolving

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Wrinkles or creases
●

Make sure that media is loaded properly.
See Loading media into the input trays for
more information.

●

Check the media type and quality. See
Printer media specifications for more
information.

●

Open the straight-through output door and
try printing straight through. See Media
paths for more information.

●

Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input
tray.

●

For envelopes, this can be caused by air
pockets inside the envelope. Remove the
envelope, flatten the envelope, and try
printing again.

●

If large amounts of toner have scattered
around the characters, the media might be
resisting the toner. (A small amount of toner
scatter is normal for laser printing.) Try a
different media type. See Printer media
specifications for more information.

●

Turn over the stack of media in the tray.

●

Use media designed for laser printers. See
Printer media specifications for more
information.

Toner scatter outline

Return to Finding the solution.

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Improving print quality

107

Clearing jams
Occasionally, media becomes jammed during a print job. You are notified of a media jam by
an error in the software and the printer control panel lights. See Status light patterns for
more information.
The following are some of the causes of media jams:
●

The input trays are loaded improperly or too full. See Loading media into the input trays
for more information.

When you add new media, always remove all of the media from the input tray and straighten
the stack of new media. This helps prevent multiple sheets of media from feeding through
the printer at one time, reducing media jams.

Note

●

The media does not meet HP specifications. See Printer media specifications for more
information.

●

The printer might need to be cleaned to remove paper dust and other particles from the
paper path. See Cleaning the printer for instructions.

There might be loose toner in the printer after a media jam. This toner clears up after a few
sheets print.
CAUTION

Media jams might result in loose toner on the page. If you get any toner on your clothes,
wash them in cold water. Hot water will permanently set the toner into the fabric.
Return to Finding the solution.

Print cartridge area
To clear a jam in the print cartridge area, perform the following steps:
CAUTION

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
1. Open the print cartridge door, and remove the print cartridge.

CAUTION

108

To prevent damage to the print cartridge, minimize its exposure to direct light.

Chapter 6 Problemsolving

ENWW

2. Open the straight-through output door.

3. Rotate the green pressure release levers downward.

4. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

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Clearing jams

109

5. Replace the print cartridge, and close the print cartridge door.

Input trays
To clear a jam in the input trays, perform the following steps:
CAUTION

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
1. Open the straight-through output door.

110

Chapter 6 Problemsolving

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2. Rotate the green pressure release levers downward.

3. Open the single-sheet priority input slot (Tray 1) door.

4. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

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111

5. Close the single-sheet priority input slot (Tray 1) door.

6. Open the main input tray (Tray 2).

7. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

112

Chapter 6 Problemsolving

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8. If no media is visible, open the print cartridge door, remove the print cartridge, and rotate
the upper media guide. Carefully pull the media up and out of the printer.

9. Close the main input tray (Tray 2).

Output bin
CAUTION

ENWW

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.

Clearing jams

113

With both hands, grasp the side of the media that is most visible (this includes the middle),
and carefully pull it free from the printer.

Straight-through output path
To clear a jam in the straight-through output path, perform the following steps:
CAUTION

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
1. Open the straight-through output door.

114

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2. Rotate the green pressure release levers downward.

3. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

Note

If you cannot grasp the media with your hands, perform the procedure in Print cartridge area.
4. Close the straight-through output door.

Note

ENWW

The pressure release levers automatically close when you close the straight-through output
door.

Clearing jams

115

Automatic two-sided printing (duplexing) path
To clear a jam in the automatic two-sided path, perform the following steps:
CAUTION

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
1. Open the straight-through output door.

2. Rotate the green pressure release levers downward.

116

Chapter 6 Problemsolving

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3. Remove the main input tray (Tray 2).

4. Push down on the green lever on the automatic two-sided path door on the front of the
printer.

5. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

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Clearing jams

117

6. Close the automatic two-sided path door.

7. Reinsert the main input tray (Tray 2).

8. Open the automatic two-sided path door on the back of the printer.

118

Chapter 6 Problemsolving

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9. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the printer.

10. Close the automatic two-sided path door.

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Clearing jams

119

Wired network setup problemsolving
If the computer is unable to discover the HP LaserJet 1320n, HP LaserJet 1320tn, or
HP LaserJet 1320nw printer, perform the following steps:
1. Check the cables to ensure that they are properly connected. Check all of the following
connections:
●

Power cables

●

Cables between the printer and the hub or switch

●

Cables between the hub or switch and the computer

●

Cables to and from the modem or Internet connection, if applicable

2. To make sure that the computer's network connections are working properly (Windows
only), perform the following steps:
●

On the Windows desktop, double-click My Network Places or Network
Neighborhood.

●

Click the Entire Network link.

●

Click the Entire Contents link.

●

Double-click one of the network icons, and make sure that some devices are listed.

3. To verify that the network connection is active, perform the following steps:

120

●

Check the network light on the network (RJ-45) connector on the back of the printer.

●

If one of the lights is on solid, the printer is connected to the network.

●

If both network lights are off, check the cable connections from the printer to the
gateway, switch, or hub to ensure that the connections are secure.

●

If the connections are secure, turn off the power to the printer for at least
10 seconds, and then turn on the power to the printer.

Chapter 6 Problemsolving

ENWW

4. To print a network configuration page, press the network Reset button located on the
back of the printer.

ENWW

●

On the Network Configuration page, check to see if a non-zero IP address is
assigned to the printer.

●

If the Network Configuration page does not have a valid, non-zero IP address, reset
the Internal HP Jetdirect print server to the factory defaults. To cold reset the
Internal HP Jetdirect print server, turn off the printer. While pressing the Reset
button on the back of the printer, turn on the printer. Continue to press the Reset
button until the printer is in the Ready state (from 5 to 30 seconds).

●

Two minutes after the printer reaches the Ready state, print another Network
Configuration page, and check to see if a valid IP address is assigned to the printer.

●

If the IP address is still zeros, Contact HP support.

Wired network setup problemsolving

121

122

Chapter 6 Problemsolving

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Printer specifications

This appendix provides information on the following topics:

ENWW

●

Environmental specifications

●

Acoustic emissions

●

Electrical specifications

●

Physical specifications

●

Printer capacities and ratings

●

Memory specifications

●

Port availability

123

Environmental specifications
Operating environment

Storage environment

Note

124

Printer plugged into an AC outlet:
●

Temperature: 10° C to 32.5° C (50° F to
90.5° F)

●

Humidity: 20 to 80 percent (no condensation)

Printer unplugged from an AC outlet:
●

Temperature: 0° C to 40° C (32° F to 104° F)

●

Humidity: 10 to 80 percent (no condensation)

Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current
information.

Appendix A Printer specifications

ENWW

Acoustic emissions
Declared per ISO 9296
HP LaserJet 1160 printer
Sound power level

Printing (20 ppm): LWAd = 6.2 Bels A and
62 dB (A)
Ready (PowerSave): essentially inaudible

Sound pressure level bystander position

Printing (20 ppm): LpAm = 48 dB (A)
Ready (PowerSave): essentially inaudible

HP LaserJet 1320 printer
Sound power level

Printing (22 ppm): LWAd = 6.2 Bels A and
62 dB (A)
Ready (PowerSave): essentially inaudible

Sound pressure level bystander position

Printing (22 ppm): LpAm = 48 dB (A)
Ready (PowerSave): essentially inaudible

HP LaserJet 1320n printer
Sound power level

Printing (22 ppm): LWAd = 6.2 Bels A and
62 dB (A)
Ready (PowerSave): essentially inaudible

Sound pressure level bystander position

Printing (22 ppm): LpAm = 48 dB (A)
Ready (PowerSave): essentially inaudible

Note

Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current
information.

Note

Configuration tested: HP LaserJet 1320 base unit, standard tray, A4 paper, and simplex
continuous print.

ENWW

Acoustic emissions

125

Electrical specifications
WARNING!

Power requirements are based on the country/region where the printer is sold. Do not
convert operating voltages. Doing so might damage the printer and void the product warranty.
HP LaserJet 1160 printer
Power requirements (110)

110-127v (+/-10%), 50/60 Hz (+/-2)

Power requirements (220)

220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

Power consumption

●

During printing (20 ppm): 340 watts (average)

●

During Ready (Standby) and PowerSave*:
4 Watts
* Instant on fuser technology

Minimum recommended circuit capacity for
typical product

●

Off: <1 watts

●

4.5 amps at 115 volts

●

2.6 amps at 230 volts

HP LaserJet 1320 printer
Power requirements (110)

110-127v (+/-10%), 50/60 Hz (+/-2)

Power requirements (220)

220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

Power consumption

●

During printing (22 ppm): 340 watts (average)

●

During Ready (Standby) and PowerSave*:
6 Watts
* Instant on fuser technology

Minimum recommended circuit capacity for
typical product

●

Off: <1 watts

●

4.5 amps at 115 volts

●

2.6 amps at 230 volts

HP LaserJet 1320n printer
Power requirements (110)

110-127v (+/-10%), 50/60 Hz (+/-2)

Power requirements (220)

220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

Power consumption

●

During printing (22 ppm): 345 watts (average)

●

During Ready (Standby) and PowerSave*:
6 Watts
* Instant on fuser technology

Minimum recommended circuit capacity for
typical product

126

Appendix A Printer specifications

●

Off: <1 watts

●

4.5 amps at 115 volts

●

2.6 amps at 230 volts

ENWW

HP LaserJet 1320nw printer
Power requirements (110)

110-127v (+/-10%), 50/60 Hz (+/-2)

Power requirements (220)

220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

Power consumption

●

During printing (22 ppm): 345 watts (average)

●

During Ready (Standby) and PowerSave*:
6 Watts
* Instant on fuser technology

Minimum recommended circuit capacity for
typical product

●

Off: <1 watts

●

4.5 amps at 115 volts

●

2.6 amps at 230 volts

Note

Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current
information.

Note

The power reported is the highest value measured for monochrome printing using all
standard voltages.

Note

The default time from Ready mode to PowerSave mode and the recovery time from
PowerSave mode to the start of printing is negligible (less than 10 seconds) because of the
instant on fusing.

Note

The heat dissipation in Ready mode is 20 BTU/hour.

ENWW

Electrical specifications

127

Physical specifications
Dimensions

Weight (2,500-page cartridge installed)

●

Width: 350 mm (16.8 inches)

●

Depth: 352 mm (13.9 inches)

●

Height: 256 mm (10.0 inches)

HP LaserJet 1160 printer: 10.7 kg (23.6 lb)
HP LaserJet 1320 series printer: 11.3 kg (24.9 lb)

Note

128

Values are current as of April 1, 2004. Values are subject to change without notice. See
http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current
information.

Appendix A Printer specifications

ENWW

Printer capacities and ratings
Print speed

HP LaserJet 1160 printer:
●

20 ppm (Letter), 19 ppm (A4)

●

First page out in as low as 8.5 seconds

HP LaserJet 1320 series printer:
●

22 ppm (Letter), 21 ppm (A4)

●

First page out in as low as 8.5 seconds

Main input tray (Tray 2) capacity

250 sheets of regular weight 75 g/m2 (20 lb) paper

Single-sheet priority input slot (Tray 1) capacity

1 sheet of paper up to 163 g/m2 (43 lb) paper or
1 envelope

Optional input tray (Tray 3) capacity

250 sheets of regular weight 75 g/m2 (20 lb) paper

(HP LaserJet 1320 series printer or Q2485A)
Top (face down) output bin capacity

125 sheets of regular weight 75 g/m2 (20 lb) paper

Minimum paper size

76 by 127 mm (3 by 5 inches)

Maximum paper size

216 by 356 mm (8.5 by 14 inches)

Media weight

Output bin: 60 to 105 g/m2 (16 to 28 lbs)
Straight through media path: 60 to 163 g/m2
(16 to 43 lbs)

Base memory

16 MB of RAM

Upgrade memory expansion

One DIMM slot available for a 16, 32, 64, or
128 MB RAM DIMM

HP LaserJet 1320 series printer only
Print resolution

Duty cycle

ENWW

●

1200 dpi: (HP LaserJet 1320 series printer
only) This setting uses ProRes 1200 to
provide fine-line detail at 1200 x 1200 dpi.

●

1200 effective dpi: This setting provides
1200 dpi effective output quality using
FastRes 1200.

●

600 dpi: This setting provides 600 x 600 dpi
output with Resolution Enhancement
technology (REt) for improved text.

●

10,000 single-sided pages per month
(maximum)

●

1,000 single-sided pages per month
(average)

PCL

PCL 5e, PCL 6

PostScript Level 2 emulation

Printer capacities and ratings

129

Memory specifications

130

Base memory

16 MB RAM

Upgrade memory expansion

100-pin, 66 MHz minimum speed

Appendix A Printer specifications

ENWW

Port availability
USB

Compatible with USB 2.0 specifications

Network

RJ-45, Ethernet 10/100

(HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers only)
Wireless

802.11b/g

(HP LaserJet 1320nw printer only)

ENWW

Parallel

●

IEEE-1284B receptacle

(HP LaserJet 1160 and HP LaserJet 1320
printers only)

●

Set host computer to ECP

Port availability

131

132

Appendix A Printer specifications

ENWW

Regulatory information

FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If it is not installed and
used in accordance with the instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

Note

●

Reorient or relocate the receiving antenna.

●

Increase separation between equipment and receiver.

●

Connect equipment to an outlet on a circuit different from that to which the receiver is
located.

●

Consult your dealer or an experienced radio/TV technician.

Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user's authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.

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FCC compliance

133

Declaration of Conformity statements
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA

declares that the product
Product Name:
Regulatory Model 3):
Product Options:

HP LaserJet 1160
BOISB-0402-02
ALL

conforms to the following Product Specifications:
Safety:

IEC 60950:1999 / EN 60950:2000
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001

EMC:

CISPR 22:1997 / EN 55022:1998 Class B1)
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3
GB9254-1998, GB17625.1-1998 / CNS13438

Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries
the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name
or the product number(s).
Boise, Idaho 83714, USA
30 April 2004
For Regulatory Topics ONLY, contact:
Australia Contact:

Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia

European Contact:

Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe, Herrenberger Straße 140, Böblingen, D-71034, Germany (FAX: +49-7031-14-3143)

USA Contact:

Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA (Phone: 208-396-6000)

134

Appendix B Regulatory information

ENWW

Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA

declares that the product
HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn/HP LaserJet 1320nw
BOISB-0402-00/BOISB-0402-01
Including
Q5931A - Optional 250-Sheet Input Tray
ALL

Product Name 4):
Regulatory Model 3):

Product Options:
conforms to the following Product Specifications:
Safety:

IEC 60950:1999 / EN 60950:2000
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001

EMC:

CISPR 22:1997 / EN 55022:1998 Class B1)
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3
GB9254-1998, GB17625.1-1998 / CNS13438

Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries
the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name
or the product number(s).
4) Regulatory information regarding radio module approvals for the HP LaserJet 1320nw (Regulatory Model Number: BOISB-0402-01) can be
found in the wireless user guide for that product.
Boise, Idaho 83714, USA
30 April 2004
For Regulatory Topics ONLY, contact:
Australia Contact:

Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia

European Contact:

Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe, Herrenberger Straße 140, Böblingen, D-71034, Germany (FAX: +49-7031-14-3143)

USA Contact:

Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA (Phone: 208-396-6000)

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Declaration of Conformity statements

135

Regulatory statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a "Class 1" laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape during any phase of normal user
operation.
WARNING!

Using controls, making adjustments, or performing procedures other than those specified in
this user guide could result in exposure to hazardous radiation.

Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques.
«CEM».»

Korean EMI statement

136

Appendix B Regulatory information

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Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 1160, HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn,
HP LaserJet 1320nw -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen
ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1160, HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn,
HP LaserJet 1320nw -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.
Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka
voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser

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Regulatory statements

137

Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize the
impact on our environment.

Ozone production
This product generates no appreciable ozone gas (O3).

Energy consumption
Energy usage drops significantly while in PowerSave mode, which saves money without
affecting the high performance of this product. This product qualifies for Energy Star, which
is a voluntary program to encourage the development of energy-efficient office products.

Energy Star® is a U.S. registered service mark of the U.S. EPA. As an Energy Star® partner,
Hewlett-Packard Company has determined that this product meets Energy Star® guidelines
for energy efficiency. For more information, see http://www.energystar.gov/.

Toner consumption
EconoMode uses significantly less toner, which might extend the life of the print cartridge.

Paper use
This product's automatic/manual two-sided printing (duplexing) and N-up printing (multiple
pages printed on one page) features can reduce paper usage and the resulting demands on
natural resources.

Plastics
Plastic parts over 25 grams (0.9 oz) are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product's life.

138

Appendix B Regulatory information

ENWW

HP LaserJet printing supplies
In many countries/regions, this product's printing supplies (such as print cartridge, drum, and
fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and
recycling program. This easy-to-use, free takeback program is available in over 48 countries/
regions. Multilingual program information and instructions are included in every new HP print
cartridge and consumables package.

HP printing supplies returns and recycling program
information
Since 1990, the HP printing supplies returns and recycling program has collected millions of
used print cartridges that otherwise might have been discarded in the world's landfills. The
HP LaserJet print cartridges and consumables are collected and bulk-shipped to our
resource and recovery partners who disassemble the print cartridge. After a thorough quality
inspection, selected parts are reclaimed for use in new print cartridges. Remaining materials
are separated and converted into raw materials for use by other industries to make a variety
of useful products.
U.S. recycling returns
For a more environmentally responsible return of used print cartridges and consumables,
Hewlett-Packard encourages you to use bulk returns. Simply bundle two or more print
cartridges together and use the single, prepaid, pre-addressed label that is supplied in the
package. For more information in the U.S., call (800) 340-2445 or visit the HP LaserJet
supplies Web site at http://www.hp.com/recycle.
Non-U.S. recycling returns
Non-U.S. customers should call the local HP sales and service office or visit the
http://www.hp.com/recycle website for more information regarding availability of the
HP printing supplies returns and recycle program.

Paper
This printer is suited for the use of recycled papers when the paper meets the guidelines in
the HP LaserJet printer family print media guide. See Ordering supplies and accessories for
ordering information. This product is suitable for the use of recycled paper according to
DIN 19309.

Material restrictions
This product does not contain added mercury (except lamps containing less than 10 mg
(2.2 lb)).
This product contains lead in solder that may require handling at end-of-life.
This product does not contain batteries.

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Environmental product stewardship program

139

For more information
For more information on the following HP environmental programs, see http://www.hp.com/
go/environment/.

140

●

Product environmental profile sheet for this and many related HP products

●

HP's commitment to the environment

●

HP's environmental management system

●

HP's end-of-life product return and recycling program

●

Material safety data sheets

Appendix B Regulatory information

ENWW

Material safety data sheet
Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies
website at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html/.

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Material safety data sheet

141

142

Appendix B Regulatory information

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Warranty and licensing

Hewlett-Packard limited warranty statement
HP PRODUCT
HP LaserJet 1160 and HP LaserJet 1320 series
printers

DURATION OF LIMITED WARRANTY
One year from date of purchase

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed and
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse,
(d) operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of
an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific
legal rights and you might also have other rights that vary from country/region to country/region, state to state, or
province to province.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.

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Hewlett-Packard limited warranty statement

143

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

144

Appendix C Warranty and licensing

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Hewlett-Packard software license agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE
TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS.
HP SOFTWARE LICENSE TERMS
The following License Terms govern your use of the accompanying Software unless you
have a separate signed agreement with Hewlett-Packard.
License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
"Use" means storing, loading, installing, executing, or displaying the Software. You may not
modify the Software or disable any licensing or control features of the Software. If the
Software is licensed for "concurrent use," you may not allow more than the maximum
number of authorized users to Use the Software concurrently.
Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party
suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of
any rights in the Software. Hewlett-Packard's third-party suppliers may protect their rights in
the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for
archival purposes or when copying or adaptation is an essential step in the authorized Use
of the Software. You must reproduce all copyright notices in the original Software on all
copies or adaptations. You may not copy the Software onto any public network.
No Disassembly or Decryption. You may not disassemble or decompile the Software
unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be
required for limited disassembly or decompilation. Upon request, you will provide HP with
reasonably detailed information regarding any disassembly or decompilation. You may not
decrypt the Software unless decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon
transfer, you must deliver the Software, including any copies and related documentation, to
the transferee. The transferee must accept these License Terms as a condition to the
transfer.
Termination. HP may terminate your license upon notice for failure to comply with any of
these License Terms. Upon termination, you must immediately destroy the Software,
together with all copies, adaptations, and merged portions in any form.
Export Requirements. You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying documentation
have been developed entirely at private expense. They are delivered and licensed as
"commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988),
DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial
item" as defined in FAR 2.101(a) (Jun 1987), or as "Restricted computer software" as
defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract
clause), whichever is applicable. You have only those rights provided for such Software and
any accompanying documentation by the applicable DFARs or FAR clause or the HP
standard software agreement for the product involved.

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Hewlett-Packard software license agreement

145

Limited warranty for print cartridge life
Note

The following warranty applies to the print cartridge that came with this printer.
This HP product is warranted to be free from defects in materials and workmanship. This
warranty does not apply to products that (a) have been refilled, refurbished, remanufactured
or tampered with in any way, (b) experience problems resulting from misuse, improper
storage, or operation outside of the published environmental specifications for the printer
product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the
product to place of purchase (with a written description of the problem and the print samples)
or contact HP customer support. At HP's option, HP will either replace products that prove to
be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.

146

Appendix C Warranty and licensing

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HP parts and accessories

This appendix provides information on the following topics:

ENWW

●

Ordering supplies and accessories

●

10/100 networking and wireless print servers

●

Using HP print cartridges

●

DIMMs (memory or font)

147

Ordering supplies and accessories
You can increase the printer's capabilities with optional accessories and supplies.
Use accessories and supplies specifically designed for the HP LaserJet 1160 and
HP LaserJet 1320 series printers to ensure optimum performance.
The HP LaserJet 1320 series printer features Smart Printing Supplies. When you print a
Configuration page by pressing and holding the GO button for 5 seconds, a Supplies Status
page prints after the Configuration page. The Supplies Status page has information on the
amount of toner remaining in the print cartridge, part numbers for ordering supplies, and
whether the installed print cartridge is a genuine HP supply item.
Ordering information
Item

Description or use

Order number

HP Multipurpose paper

HP brand paper for a
variety of uses (1 box
of 10 reams,
500 sheets each). To
order a sample, in the
U.S.,
call 1-800-471-4701.

HPM1120

HP LaserJet paper

Premium HP brand
paper for use with
HP LaserJet printers
(1 box of 10 reams,
500 sheets each). To
order a sample, in the
U.S., call
1-800-471-4701.

HPJ1124

HP LaserJet
transparency film

HP brand
transparency film for
use with HP LaserJet
monochrome printers.

92296T (letter)

Print cartridge for the
HP LaserJet 1160
printer

UltraPrecise print
cartridge

Replacement print
cartridge for the
HP LaserJet 1160
printer.

Q5949A (2,500-page
cartridge)

Print cartridges for the
HP LaserJet 1320
series printer

UltraPrecise print
cartridges

Replacement print
cartridges for the
HP LaserJet 1320
series printer.

Q5949A (2,500-page
cartridge

Supplementary
documentation

HP LaserJet family
print media guide

A guide to using paper
and other print media
with HP LaserJet
printers.

5963-7863

Printing supplies

148

Appendix D HP parts and accessories

92296U (A4)

Q5949X (6,000-page
cartridge)

Note
This document can be
downloaded from
http://www.hp.com/
support/ljpaperguide/.

ENWW

Ordering information (continued)

Replacement parts

Accessories

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Item

Description or use

Order number

Media pickup roller

Used to pick the media
from the input tray and
advance it through the
printer.

RL1-0540-000

Input tray

Used to hold media for
the printer.

RM1-1292-000 (LJ1320)
RM1-1322-000 (LJ1160)

Separation pad for the
printer

Used to keep multiple
RM1-1298-000
sheets from feeding
through the printer path.

250-sheet paper
feeder (Tray 3)

This is an accessory
for the
HP LaserJet 1320
series printer. It
provides an additional
250-sheet input tray.

Q5931A

Ordering supplies and accessories

149

10/100 networking and wireless print servers
hp LaserJet 1160 and hp LaserJet 1320 series printer
Item and description

Order number

HP Jetdirect 170x external print server for
Ethernet (parallel port)

J3258B

HP Jetdirect 175x fast-Ethernet external print
server (value line, USB port)

J6035C

Must be Version C or later.

150

HP Jetdirect 300x print server for fast Ethernet
(parallel port)

J3263A

HP Jetdirect 500x print server for fast Ethernet
(parallel port)

J3265A

HP Jetdirect 380x 802.11b wireless external
print server (full featured, USB port)

J6061A

HP Jetdirect en3700 fast Ethernet print server

J7942A

HP Jetdirect ew2400 802.11b/g

J7951A

HP bt1300 Bluetooth Wireless Printer Adapter
(both USB and parallel)

J6072A

Appendix D HP parts and accessories

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Using HP print cartridges
The following sections provide information about HP print cartridges and instructions for
redistributing toner and changing the print cartridge.

HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either
new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot
influence their design or control their quality. Service or repair that is required as a result of
using non-HP print cartridges will not be covered under the printer warranty.
Note

The warranty does not apply to defects resulting from software, interfacing, or parts not
supplied by Hewlett-Packard.

Storing print cartridges
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION

To prevent damage to the print cartridge, minimize its exposure to direct light.
Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code.
This code represents a 30-month period beyond the date of production that facilitates
efficient inventory management processes between HP and its resellers. It does not serve as
an indication of toner life (shelf-life) or relate in any way to warranty terms and conditions.

Print cartridge life expectancy
The life of the print cartridge depends on the amount of toner that your print jobs require.
When printing text at 5 percent coverage, the print cartridge lasts for the following average
amounts:
●

HP LaserJet 1160 printer: 2,500 pages

●

HP LaserJet 1320 series printer: 2,500 pages (a replacement cartridge that lasts for
6,000 pages is also available)

This life expectancy assumes that you set the print density to 3 and turn EconoMode off.
(These are the default settings.)

Saving toner
While in EconoMode, the printer uses less toner on each page. Selecting this option will
extend the life of the print cartridge and reduce your cost per page, but it will reduce print
quality. HP does not recommend the full-time use of EconoMode. See Using EconoMode
(saves toner) for more information.

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Using HP print cartridges

151

Redistributing toner
When toner is low, faded or light areas appear on the printed page. You might be able to
temporarily improve print quality by redistributing the toner, which means that you might be
able to finish the current print job before replacing the print cartridge.
1. Open the print cartridge door, and remove the print cartridge from the printer.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover it with a sheet of paper.
2. To redistribute the toner, gently rock the print cartridge from front to back.

CAUTION

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
3. Reinsert the print cartridge into the printer, and close the print cartridge door.

If the print is still light, install a new print cartridge. See Changing the print cartridge for
instructions.

152

Appendix D HP parts and accessories

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Changing the print cartridge
1. Open the print cartridge door, and remove the old print cartridge. See the recycling
information inside the print cartridge box.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
2. Remove the new print cartridge from the packaging.
3. Bend the tab on the left side of the cartridge to break it loose.

4. Pull the tab until all the tape is removed from the cartridge. Put the tab in the print
cartridge box to return for recycling.

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Using HP print cartridges

153

5. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the
cartridge.

6. Insert the print cartridge in the printer, making sure that the print cartridge is in position.
Close the print cartridge door.

CAUTION

154

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.

Appendix D HP parts and accessories

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DIMMs (memory or font)
The following sections provide instructions for installing, testing, and removing DIMMs.

Installing a memory DIMM (HP LaserJet 1320 series printer
only)
If you add memory (RAM only) to the HP LaserJet 1320 series printer, you can print more
complex print jobs.
To install a DIMM, follow the instructions below:
CAUTION

Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the
DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM.
1. Turn off the power switch, and unplug all of the cables connected to the printer.

2. Open the print cartridge door. To open the left side panel, gently pull it out.

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DIMMs (memory or font)

155

3. Locate the DIMM slot. The cam latches, located at the top and bottom, should rotate
outward.

4. Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge.

5. Position the DIMM on the right side of the circuit board. The gold contacts should be
pointing left and the cutouts should be at the top left and center left.

156

Appendix D HP parts and accessories

ENWW

6. Carefully press the DIMM into the slot, making sure that it is straight and all the way in.
The cam latches, located at the top and bottom, should rotate inward. To snap the cam
latches into place, press the handles toward each other.

7. Close the left side panel and the print cartridge door.

8. Plug the printer back in, and turn on the power switch.

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DIMMs (memory or font)

157

Testing the DIMM installation
To test the DIMM installation, print a configuration page, and check the Total Memory
specified on the page. See Printer information pages for more information.
If all lights on the control panel are blinking, the DIMM installation was unsuccessful.
Remove the DIMM and reinstall it.

Removing a DIMM
To remove a DIMM, follow the instructions below:
CAUTION

2. Open the print cartridge door. To open the left side panel, gently pull it out.

158

Appendix D HP parts and accessories

ENWW

3. To unlock the cam latches, press them outward.

4. Grasp the DIMM on the edge, gently pull straight out, and remove the DIMM from the
printer.

Note

ENWW

Store the DIMM in an antistatic bag.

DIMMs (memory or font)

159

5. Close the left side panel and the print cartridge door.

6. Plug all of the cables connected to the printer back in, and turn on the power switch.

160

Appendix D HP parts and accessories

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Service and support

This appendix provides information on the following topics:

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●

Hardware service

●

Extended warranty

●

Guidelines for repacking the printer

●

How to contact HP

161

Hardware service
If your hardware fails during the warranty period, Hewlett-Packard offers the following
support options:

162

●

Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit,
repair it, and return it to you within 5 to 10 days, depending on your location.

●

Hewlett-Packard authorized service provider: You can return the unit to a local
authorized service dealer.

Appendix E Service and support

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Extended warranty
HP Care Pack provides coverage for the HP product and all HP-supplied internal
components. The hardware maintenance covers a three-year period from the date of the
HP product purchase. The customer may purchase an HP Care Pack up to one year from
the date of purchase of the HP product. For more information, contact the HP Customer
Care Service and Support group. See Quick access to more information.
HP Care Pack options might be available after the standard warranty period has expired. Go
to http://www.hpexpress-services.com/10467a/ and enter the product number to identify the
HP Care Pack options that are available for your product.

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Extended warranty

163

Guidelines for repacking the printer
Use the following guidelines when repacking the printer:

CAUTION

164

●

If possible, include print samples and 5 to 10 sheets of paper or other media that did not
print correctly.

●

Remove and keep any DIMMs (memory) installed in the printer. See Installing a memory
DIMM (HP LaserJet 1320 series printer only) for more information.

Static electricity can damage DIMMs. When handling DIMMs, wear a grounded, antistatic
wrist strap.
●

Remove and keep any cables, trays, and optional accessories installed in the printer.

●

Remove and keep the print cartridge.

To prevent damage to the print cartridge, store the print cartridge in its original packing
material, or store it so that it is not exposed to light.
●

If possible, use the original shipping container and packing material. Shipping damage
as a result of inadequate packing is your responsibility. If you have already disposed of
the printer's packing material, contact a local mailing service for information on
repacking the printer.

●

Hewlett-Packard recommends that you insure the equipment for shipment.

Appendix E Service and support

ENWW

How to contact HP
If you need to contact HP for service or support, use one of the following links:

ENWW

●

In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160
printer, or see http://www.hp.com/supportlj1320/ for the HP LaserJet 1320 series printer.

●

World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or
http://www.hp.com/.

How to contact HP

165

166

Appendix E Service and support

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Index

Symbols/Numerics
10/100 networking and wireless print servers 150
A
access, print cartridge 10
accessories, ordering 148
acoustics 125
Alerts tab (HP toolbox) 31
Attention light 5
automatic two-sided path door, rear 5
automatic two-sided printing 57
automatic two-sided printing media-size selector 5
automatic two-sided printing path
removing jams 116
B
blank pages 100
Bluetooth wireless technology 36
booklets, printing 66
button, Cancel 5
button, Go 5
C
cable
parallel 21
USB 20
Cancel button 5
canceling a print job 39
card stock
guidelines for using 46
printing 55
changing
pickup roller 73
separation pad 80
choosing
media 48
paper 48
cleaning
media path 72
pickup roller 79
print cartridge area 70
printer 70
clearing jams 108

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configuration
HP LaserJet 1160 printer 3
HP LaserJet 1320 printer 3
HP LaserJet 1320n printer 4
HP LaserJet 1320nw printer 4
HP LaserJet 1320tn printer 4
Configuration page 28
connecting to the network 22
conserving toner 151
contacting HP 165
control panel 6
custom-size media, printing 55
D
Demo page 28
DIMM
adding 155
removing 158
testing 158
Documentation tab (HP toolbox)
door
print cartridge 5
straight-through output 5
duplex (two-sided) printing
automatic 57
manual 59

E
EconoMode 41
embedded Web server
Configuration page 34
device status 34
event log 34
Information tab 34
Networking tab 34
order supplies 35
overview 15
print info pages 34
Product registration 35
product support 35
Settings tab 34
supplies status 34
using 33
Energy Star 138
envelopes
guidelines for using 44
printing 51

Index

167

Environmental Product Stewardship Program 138
environmental specifications 124
errors
PostScript 97
software 102
EWS 15, 33
extended warranty 163
F
FCC compliance 133
forms, printing 54
G
garbled text 100
Go button 5
Go light 5
graphics
missing 100
poor quality 101
guides, media
main input tray (Tray 2) 7
single-sheet priority input slot (Tray 1) 7
H
heavy media, guidelines for using 46
HP toolbox
Alerts tab 31
Documentation tab 31
Network window 32
Printer Settings 31
Status tab 30
Troubleshooting tab 30
viewing 29
I
IEEE 802.11b/g standard 36
improving print quality 103
Information tab (embedded Web server) 34
information, links to selected topics 2
input tray
loading media 50
loading single-sheet priority input slot (Tray 1) 50
main 5
main (Tray 2) 7
single-sheet priority 5, 7

168

Index

input trays
removing jams 110
Internal HP Jetdirect network port
location 5
J
jams
clearing 108
L
labels
guidelines for using 44
printing 53
letterhead
guidelines for using 46
letterhead, printing 54
license, software 145
life expectancy, print cartridge 151
light
Ready 5
lights
Attention 5
Go 5
status light patterns 87
Toner 5
Wireless 5
loading media
250-sheet input tray (Tray 2 or Tray 3) 50
single-sheet priority input slot (Tray 1) 50
M
Macintosh
common problems 93
PPDs 17
printing errors 94
software 16
troubleshooting 93
main input tray
location 5
main input tray (Tray 2)
loading 50
media path 7
manual feed printing 38
manual two-sided printing 59
Material Safety Data Sheet (MSDS) 141
media
clearing jams 108
guidelines for use 43
loading 50
optimizing print quality for media types 42
printing custom-size media 55
printing manually 38
recommended 48
selecting 48
supported sizes 18
types that may damage the printer 48
types to avoid 48
ENWW

media guides
main input tray (Tray 2) 7
single-sheet priority input slot (Tray 1) 7
media path
cleaning 72
media paths
main input tray (Tray 2) 7
output bin 9
overview 7
single-sheet priority input slot (Tray 1) 7
straight-through output path 8
media support 5
memory
adding 155
missing graphics 100
missing text 100
multiple pages, printing on a single sheet of paper 65
N
N-up printing 65
network
connections 22
Network Configuration page 28
network port, Internal HP Jetdirect
location 5
Network window (HP toolbox) 32
Networking tab (embedded Web server) 34
O
on/off switch 5
online help, printer Properties 13
operating systems, supported 11
optimizing print quality for media types 42
ordering supplies and accessories 148
output bin
removing jams 113
output bin, top
manual two-sided printing 59
output path, straight-through 8
overview, printer 5
P
paper
problems and solutions 43
selecting 48
supported sizes 18
using 43
paper handling problems 98
parallel cable, connecting 21
parallel port
location 5
pickup roller
changing 73
cleaning 79

ENWW

port, parallel
location 5
port, USB
location 5
PostScript, errors 97
power receptacle 5
power switch 5
PPDs 17
preprinted forms
guidelines for using 46
print cartridge
access 10
changing 153
door 5
life expectancy 151
redistributing toner 152
storing 151
using HP cartridges 151
warranty 146
where to return for recycling 139
print cartridge area
cleaning 70
removing jams 108
print quality
creases 107
curl 106
dropouts 104
EconoMode 41
gray background 104
light or faded print 103
loose toner 105
misformed characters 106
optimizing for media types 42
page skew 106
settings 40
toner scatter outline 107
toner smear 105
toner specks 103
vertical lines 104
vertical repetitive defects 105
wave 106
wrinkles 107
print quality settings 40
print settings, changing 13
printer
cleaning 70
configurations 3
connections 19
control panel 6
overview 5
repacking 164
software 11
software problems 102
specifications 123
Toolbox 14

Index

169

printer driver
installing 11
Macintosh 16
Windows 14
printer drivers
sites for download 2
printer information pages
Configuration page 28
Demo page 28
Network Configuration page 28
Supplies Status page 28
printer media guides
main input tray (Tray 2) 7
single-sheet priority input slot (Tray 1) 7
printer Properties
accessing 12
online help 13
Printer Settings
HP toolbox 31
printer, specifications 129
printing
booklets 66
canceling 39
card stock 55
Configuration page 28
custom-size media 55
Demo page 28
envelopes 51
forms, preprinted 54
labels 53
letterhead 54
manual feed 38
multiple pages on a single sheet of paper 65
N-up 65
Network Configuration page 28
on both sides of the paper (automatic) 57
on both sides of the paper (manual) 59
Supplies Status page 28
transparencies 53
watermarks 67
R
Ready light 5
recycling
HP printing supplies returns and environmental
program 139
where to return cartridges 139
redistributing toner 152
registration
embedded Web server 35
regulatory statements
Canadian DOC regulations 136
declaration of conformity statements 134
Korean EMI statement 136
laser statement for Finland 137
removing a jammed page 108
repacking the printer 164
170

Index

repair
contacting HP 165
hardware service 162
replacement parts 149
S
saving toner 151
selecting
media 48
paper 48
separation pad, changing 80
service
contacting HP 165
hardware 162
settings
changing default settings for Windows 98, 2000, Me
13
changing default settings for Windows XP 13
changing for current software only 12
Settings tab (embedded Web server) 34
settings, print quality 40
single-sheet priority input slot (Tray 1)
loading 50
location 5
overview 7
size, media 18
slot
single-sheet priority input 5
software
installing 11
Macintosh 16
printer drivers, Macintosh 16
printer drivers, Windows 14
problems 102
sites for download 2
software license agreement 145
supported operating systems 11
Windows 14
specifications
acoustics 125
capacities and ratings 129
electrical 126
environmental 124
media 18
memory 130
physical 128
port availability 131
status light patterns 87
Status tab (HP toolbox) 30
straight-through output door 5
straight-through output path
manual two-sided printing 61
removing jams 114
Supplies Status page 28
supplies, ordering 148
support, web sites 2
switch, power 5
ENWW

T
text
garbled 100
missing 100
toner
changing the print cartridge 153
cleaning print cartridge area 70
conserving 151
loose toner 105
low 103
print cartridge door 5
redistributing 152
scatter outline 107
smear 105
specks 103
storing print cartridges 151
Toner light 5
Toolbox 14
top output bin
manual two-sided printing 59
transparencies
guidelines for using 44
printing 53
tray
main input 5
single-sheet priority input 5
Tray 1 (single-sheet priority input slot) 5
Tray 2 (main input tray) 7
trays, input
removing jams 110
troubleshooting
blank pages 100
common Macintosh problems 93
contacting HP support 86
creases 107
curl 106
demo page 84
dropouts 104
garbled text 100
gray background 104
HP toolbox 29
incomplete text 100
light or faded print 103
loose toner 105
Macintosh printing problems 93
misformed characters 106
missing graphics or text 100

ENWW

page skew 106
paper handling problems 98
poor graphics quality 101
PostScript errors 97
print quality 85
printed page and expectations 85
printed page differs from onscreen page
printer setup 84
printer software problems 102
printer-computer communication 85
Ready light 84
solutions 84
toner scatter outline 107
toner smear 105
toner specks 103
vertical lines 104
vertical repetitive defects 105
wave 106
wrinkles 107
Troubleshooting tab (HP toolbox) 30
two-sided printing
automatic 57
manual 59
two-sided printing path, automatic
removing jams 116

100

U
USB
connecting the USB cable 20
USB port
location 5
user guide links 2
using HP print cartridges 151
W
warranty
extended 163
print cartridge 146
product 143
watermarks, printing 67
Web server, embedded 33
web-based support 2
Wireless light 5
wireless print servers 150
wireless printing
Bluetooth 36
IEEE 802.11b/g standard

Index

171

172

Index

ENWW

www.hp.com

*Q5927-90913*
*Q5927-90913*
Q5927-90913

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File Type Extension             : pdf
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PDF Version                     : 1.4
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Create Date                     : 2004:03:24 22:58:56Z
Modify Date                     : 2004:05:05 15:03:37-06:00
Keywords                        : Edition 1, 9/2004
Page Count                      : 184
Creation Date                   : 2004:03:24 22:58:56Z
Mod Date                        : 2004:05:05 15:03:37-06:00
Producer                        : Acrobat Distiller 5.0 (Windows)
Author                          : HP LaserJet Information Engineering
Metadata Date                   : 2004:05:05 15:03:37-06:00
Creator                         : HP LaserJet Information Engineering
Title                           : HP LaserJet 1160 and HP LaserJet 1320 Series Printer User Guide - ENWW.
Page Mode                       : UseOutlines

EXIF Metadata provided by EXIF.tools

Hp 1160 Users Manual LaserJet And 1320 Series Printer User Guide ENWW.

HP LaserJet 1160 and 1320 Series - User Guide c00208215

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LaserJet 1160 c00208215

1320TN to the manual 0ec57965-5af4-410c-aeb3-7817c24351d2

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