Hp Compaq 6005 Pro Microtower Pc Service And Maintain
2015-01-05
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Illustrated Parts & Service Map HP Compaq 6005 Pro Microtower Business PC © 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 581654-001. 1st Edition September 2009. Cables 1 Front I/O with USB 581573-001 2 Power switch/LED cable assembly 581574-001 3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 393958-001 4 Hard drive power cable 581575-001 * SATA cable, 14 inch, 2 straight ends 391740-001 * eSATA port assembly 497726-001 * Optical drive power cable 581576-001 * Display Port (DP) to DVI cable 484156-001 * Display Port (DP) to VGA cable 484155-001 *Not shown Keyboards (not illustrated) PS/2, Basic USB, Standard USB SmartCard USB, Mini[a] Washable[b] Key Specifications Processor Type AMD Athlon dual core, Phenom Quad Core, Triple Core, Dual Core, Sempron RAM Type DDR3-SDRAM DIMMs, PC2-10600 (1333 MHz) non-ECC Maximum RAM Supported 16 GB Expansion Slots • • • 1 full-height PCI slot 2 full-height PCIe x1 slots 1 full-height PCIe x16 (ADD2/SDVO) 537745-xxx 537746-xxx 537747-xxx 535873-xxx 577495-xxx Arabic -171 Korean (Hangul)[a] -KD1 Belgian -181 LA Spanish -161 BHCSY* -B41 Netherlands -331 Brazilian Portuguese -201 Norwegian[b] -091 Bulgarian -261 Polish -241 Integrated Radeon HD 4200 supporting DirectX 10.1 Czech -221 PRC[a][b] -AA1 Chipset AMD 785G Danish -081 Portuguese -131 Drive Support • • • Finnish -351 Romanian -271 French[b] -051 Russian -251 French Arabic -DE1 Slovakian -231 French Canadian[a][b] -121 Spanish[b] -071 German -041 Swedish[b] -101 Greek -151 Swiss -111 Hebrew -BB1 Taiwanese[a] -AB1 Hungarian -211 Thai[b] -281 Iceland -DD1 Turkish -141 International -B31 Turkish F -541 Graphics Adapter I/O Interfaces Operating Systems (2) 5.25-inch external optical drive bays (2) 3.5-inch internal hard disk drive bays (1) 3.5-inch external bay for optional HP 22-in-1 media card reader, pocket media drive, or other 3.5-inch device USB 2.0 (10, 4 front, 6 rear), DisplayPort, parallel (optional), serial (1 standard, 1 optional), RJ-45, front and rear audio jacks (2 each), PS/2 ports (2), VGA connector, dual color diagnostic LEDs • • • Windows 7 Windows Vista Windows XP Spare Parts Italian[b] -061 U.S.[a][b] -001 Japanese[a] -291 U.K.[b] -031 Kazakhstan -DF1 *Not for 537747-xxx [a] only countries marked with [a] are valid for 535873-xxx [b] only countries marked with [b] are valid for 577495-xxx Mass Storage Devices (not illustrated) 22-in-1 media card reader, 3.5-inch 480032-001 Blu-ray ROM DVD+/-RW SuperMulti DL Drive 581601-001 16X DVD±RW SuperMulti drive with LightScribe 581059-001 16X DVD-ROM drive 581599-001 500 GB SATA hard drive 504339-001 500-GB hard drive, 2.5-inch 449980-001 250 GB, 7200-RPM SATA hard drive 504337-001 160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 508312-001 160 GB, hard drive, 3.5-inch 504336-001 80 GB Solid-State Drive (SSD), 2.5-inch with adapter 508311-001 64 GB Solid-State Drive 581057-001 250-GB portable USB hard drive 500019-001 System Unit 1 Front bezel 581571-001 2 Access panel 585159-001 3 Power supply, 320W 508153-001 3 Power supply, 320W, 89% efficient 508154-001 * 5.25-inch bezel blank, jack black 570838-001 * Not shown HP Compaq 6005 Pro, MT 581654-001 page 1 Standard and Optional Boards System boards with thermal grease, alcohol pad, and CPU socket cover 1 System board 531966-001 Miscellaneous Parts * System board, excludes ES (for use in Russia) 581349-001 1 Chassis fan with guard 585884-001 2 Heatsink with alcohol pad and factory-applied thermal grease 581354-001 581577-001 Memory modules 2 4 GB, PC3-10600 585157-001 3 Internal speaker 2 2 GB, PC3-10600 576110-001 * Fan duct assy 581572-001 2 1 GB, PC3-10600 576109-001 * Printer port 497727-001 Other boards * Mouse, PS2, optical 537748-001 * Broadcom NetXtreme GbE PCIe NIC 488293-001 * Mouse, optical, jack black 537749-001 * HP Wireless 802.11b/g/n WLAN card 538048-001 * Mouse, USB laser 570580-001 * Antenna for use with 538048-001 583345-001 * Powered USB speakers 571536-001 * LSI 56K modem, PCIe 490689-001 * Second serial port, LP 392414-001 * ATI HD3470 (RV620) 256-MB graphics card, one DP 1.1a connector, one dual-link DVI connector, includes bracket 516913-001 * HP Business PC Security Lock Kit 508987-001 * ATI Radeon HD4550 (RV710) PCIe x16 graphics card, 512 MB 538051-001 * Hard drive conversion kit, 2.5-inch to 3.5-inch 397117-001 * ATI Radeon HD4650 (RV730) PCIe x16 graphics card, 1 GB 538052-001 * Solenoid lock 392416-001 * Nvidia Quadro NVS290 256-MB PCIe graphics card 460815-001 * HP FireWire IEEE 1394 PCI card, FH 515182-001 AMD Athlon II X2 processors with alcohol pad and thermal grease: *Not shown LP = Low profile System Board * X2 B24, dual core, 2-MB cache, 3.0 GHz 585152-001 * X2 B22, dual core, 2-MB cache, 2.8 GHz 585151-001 AMD Phenom II processors with alcohol pad and thermal grease: * X4 B95, quad core, 2-MB cache, 3.0 GHz 585156-001 * X4 B93, quad core, 2-MB cache, 2.8 GHz 585155-001 * X3 B75, triple core, 1.5-MB cache, 3.0 GHz 585154-001 * X3 B73, triple core, 1.5-MB cache, 2.8 GHz 585153-001 * X2 B55, dual core, 1-MB cache, 3.0 GHz 590134-001 * X2 B53, dual core, 1-MB cache, 2.8 GHz 590133-001 AMD Sempron processors with alcohol pad and thermal grease: * 140, single core, 1-MB cache, 2.7 GHz 590132-001 * Not shown System Board Connectors and Jumpers (position of some untitled components may vary in location) HP Compaq 6005 Pro, MT 581654-001 ROM RCVRY ROM recovery header SATS PWR1 Hard drive power connector X16PCIEXP PCIe x16 expansion slot PWR 6-pin main power connector PCI1 PCI expansion slot COMB Serial port connector XU1 Processor slot IN/OUT External audio connectors CHFAN1 System fan connector PS2 External PS2 connectors CPU FAN Fan sink connector PAR Parallel port connector PWR CPU 4-pin power connector PS STAT Power supply connector DIMM1 - 4 Memory slots PSWD Password header PB/LED Power switch connector DISPLAY PORT External monitor connector SPKR Internal speaker connector HLCK Hood lock connector P23 Front panel audio connector USB External USB connectors FRNT USB1 Front panel USB connector RJ45 External RJ45 connector SATA0 - 3 SATA drive connectors X1PCIEXP1 PCIe x1 expansion slot MEDIA Media card reader connector X1PCIEXP2 PCIe x1 expansion slot USB Internal USB connector BAT RTC battery slot SATS PWR2 Optical drive power connector page 2 Setup Utility Recovering the Configuration Settings Basic system information is in the Setup Utility held in the system ROM, accessed by pressing F10 when prompted (on screen) during the boot sequence. This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. NOTE: It is recommended that you save any modified computer configuration settings to a USB flash media device or a diskette-like device (a storage device set to emulate a diskette drive) and save the device for possible future use. To restore the configuration, insert a USB flash media device or other storage media emulating a diskette with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. Computer Setup Menu Heading File Option/Description System Information - Lists the following main system specifications: • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache Size (L1/L2/L3) Memory size/speed/ no. channels • • • • • Integrated MAC Address System BIOS Chassis serial number Asset tracking number Management mode Drive Protection System About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Flash System ROM - Allows you to select a drive containing a new BIOS. Replicated Setup-Save to Removable Media & Restore from Removable Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Accessing DPS through Computer Setup Ignore Changes and Exit - Exits setup without applying or saving any changes. 1. Turn on or restart the computer. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. • Emulation Type - ATAPI Zip or LS-120 drive, hard disk, CD-ROM drive • Drive Emulation Type Options • Translation Mode (ATA disks only) • Translation Parameters (ATA disks only) • SATA Default Values Storage Options: Removable Media Boot, eSATA Port, Max eSATA Speed, SATA Emulation DPS Self-Test - Allows you to execute self-tests on ATA hard drives. Boot Order - Allows you to specify boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Allows you to set and enable setup (Administrator) password. Power-On Password - Allows you to set and enable power-on password. Password Options - When any password exists allows you to lock legacy resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode, enable/ disable Stringent Password. Smart Cover (some models) - Allows you to lock/unlock the Cover Lock or set Cover Removal Sensor to Disable/Notify User/Setup Password. 4. Select the hard drive to be tested and follow the screen prompts to complete the testing process. Password Security This computer supports security password features, which can be established through the Computer Setup Utilities menu. This computer supports two security password features that are established through the Computer Setup Utilities menu: setup password and power-on password. When you establish only a setup password, any user can access all the information on the computer except Computer Setup. When you establish only a power-on password, the power-on password is required to access Computer Setup and any other information on the computer. When you establish both passwords, only the setup password will give you access to Computer Setup. When both passwords are set, the setup password can also be used in place of the power-on password as an override to log in to the computer. This is a useful feature for a network administrator. If you forget the password for the computer, you can clear that password so you can gain access to the information on the computer by resetting the password jumper. CAUTION: Pushing the CMOS button will reset CMOS values to factory defaults. Resetting the password jumper USB Security - Allows you to set Device Available/Device Hidden for: Front USB Ports 1-6, Rear USB Ports 1-12. 2. With the power cord disconnected, press the power button again to drain the system of any residual power. 1. Shut down the computer. 3. Remove the access panel. Network Service Boot - Enables/disables boot from OS on a server. 4. Locate the header and jumper. System IDs - Allows you to set Asset tag, ownership tag, chassis serial number/ UUID, and keyboard locale setting. 5. Remove the jumper from pins 1 and 2. Place the jumper on either pin 1 or 2, but not both. DriveLock Security-Lets you assign/modify hard drive p/w for added security. System Security (some models) - Allows you to enable/disable: • Data Execution Prevention • Protected Audio Video Path (PAVP) (some models) • Virtualization Technology(some models) • Embedded Security Device Support • OS management of Embedded Security Device (some models) 6. Replace the access panel. 7. Plug in and turn on power. Allow the operating system to start. This clears the current passwords and disables the password features. 8. To establish new passwords, repeat steps 1 - 4, replace the password jumper on pins 1 and 2, then repeat steps 6 - 8. Establish new passwords in Computer Setup. Clearing and Resetting the CMOS Master Boot Record Security - Allows you to save or restore master boot record. Setup Security Level - Provides method to allow users limited access to change specified setup options without knowing Setup password. Advanced 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10. 3. Select Storage > DPS Self-Test. Device Security (some models) - Enables/disables all serial and parallel ports, audio, network controllers, embedded security devices., SATA0-3. Slot Security - Allows you to disable PCIe/PCI slots and associated cards. Power The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in some computers. DPS is designed to help diagnose problems that might result in unwarranted hard drive replacement. Running DPS will not affect any programs or data stored on the hard drive. The test resides in the hard drive firmware and can be executed even if the computer will not boot to an operating system. The time required to execute the test depends on the manufacturer and size of the hard drive; in most cases, the test will take approximately two minutes per gigabyte. Use DPS when you suspect a hard drive problem. If the computer reports a SMART Hard Drive Detect Imminent Failure message, there is no need to run DPS; instead, back up the information on the hard drive and contact a service provider for a replacement hard drive. OS Power Management - Lets you enable/disable Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on Device Insertion, Unique Sleep State Blink Rates. The CMOS button resets CMOS but does not clear the power-on and setup passwords. Clearing CMOS will clear the Active Management Technology (AMT) settings in the Management Engine BIOS Extension (MEBx), including the password. The password will default to “admin” and will need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+P during POST. 1. Turn off the computer and any external devices, and disconnect power. Hardware Power Management-Lets you enable/disable SATA bus power mgmt. 2. Remove the access panel. Thermal - Allows you to control minimum permitted fan idle speed. 3. On the system board, press and hold the CMOS button for 5 seconds. Power-On Options - Allows you to set: • POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days • POST messages - Enable/disable • F9 prompt - Enable/disable • F10 prompt - Enable/disable • F12 prompt - Enable/disable • Factory Recovery Boot Support - Enable/disable • Option ROM prompt - Enable/disable • Remote wakeup boot source - Remote server/local hard drive • After Power Loss - Off/on/previous state • POST delay - None, 5, 10, 15, or 20 seconds • Bypass F1 prompt 4. Replace the access panel, external devices, and reconnect the power cord. Execute Memory Test -Restarts computer and executes POST memory test. BIOS Power-On - Allows you to set the computer to turn on at a preset time. Onboard Devices - Lets you set resources or disable onboard system devices. PCI Devices - Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices. PCI VGA Configuration - Allows you to specify which VGA controller will be used when multiple video adapters are available. Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Device Options - Allows you to set: • Printer Mode - Bi-Directional, EPP & ECP, Output Only • Num Lock state at power-on - off/on • S5 Wake on LAN - enable/disable • Processor cache - enable/disable • Multi-Processor - enable/disable • Integrated graphics memory size - automatic, 32M, 64M, 128M, 256M • Integrated Video - enable/disable • Internal speaker - enable/disable • NIC PXE Option ROM Download - enable/disable • SATA RAID Option ROM Download - enable/disable • HPET - enable/disable • PCIe x16 Slot HP Compaq 6005 Pro, MT 5. Turn on the computer. You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Use Computer Setup to reset any special system setups along with the date and time. HP Vision Field Diagnostics The Hewlett-Packard Vision Field Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the current configuration of the computer. From the Survey tab, there is access to several categories of information about the computer. Other tabs provide additional information, including diagnostic test options and test results. The information in each screen of the utility can be saved as an html file and stored on a diskette or USB flash drive. Use HP Vision Field Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. Vision Field Diagnostics may be found on the CD that shipped with some computer models. The tool may also be downloaded from the HP Web site using the following procedure: 1. Go to www.hp.com 2. Click the Software & Download driver link. 3. Select Download drivers and software (and firmware). 4. Enter the product number in the text box and press Enter. 5. Select the specific product. 6. Select the OS. 7. Click the Diagnostic link. 8. Click Hewlett-Packard Vision Field Diagnostics. 9. Click Download. NOTE: The download includes instructions on how to create a bootable CD or USB flash drive. 581654-001 page 3 Common POST Error Messages Screen Message Description 101-Option ROM Error 1. System ROM checksum. 2. Expansion board option ROM checksum. Common POST Error Messages (continued) Recommended Action Screen Message Description Recommended Action 1. Verify ROM, reflash if required 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. If expansion board recently added, remove to see if problem remains. 3. Clear CMOS. 103-System Board Failure DMA or timers 4. If message disappears, may be problem with expansion card. 2. Apply hard drive firmware patch if applicable. 5. Replace system board. 3. Back up contents and replace hard drive. 1. Clear CMOS. 2. Remove expansion boards. 3. Replace the system board. 162-System Options Not Set Configuration incorrect. RTC battery may need to be replaced. Run Computer Setup and check configuration in Advanced > Onboard Devices. Reset date and time in Control Panel. If problem persists, replace RTC battery. 163-Time & Date Not Set Invalid time or date in configuration memory. RTC battery may need to be replaced. - or CMOS jumper may not be properly installed. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. - or Check for proper placement of the CMOS jumper. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). - or Incorrect memory configuration. Press F1 to save memory changes. -or1. Run Setup (F10). 2. Make sure the memory module(s) are installed properly. 3. If 3rd party memory added, test using HP-only memory. 4. Verify proper memory type. 201-Memory Error RAM failure. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 4. 1797-SATA Drivelock is not supported in RAID mode. Drivelock is enabled on one or more SATA hard drives, and they cannot be accessed while the system is configured for RAID mode. Either remove the Drivelocked SATA device or disable the Drivelock feature. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation to IDE, and select File > Save Changes and Exit. Re-enter Computer Setup and select Security > Drivelock Security. For each listed Drivelock-capable SATA device, ensure Drivelock is Disabled. Lastly, change Storage > Storage Options > SATA Emulation back to RAID and select File > Save Changes and Exit. 1801-Microcode Patch Error Processor not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 1. Ensure memory modules are correctly installed. 3. Remove and replace the identified faulty memory module(s). 1. Verify proper memory type. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket identified in error message missing critical SPD information, or incompatible with the chipset. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange DIMMs so each channel tion is not optimized. has the same amount of memory. 215-DIMM Configuration Warning Populated DIMM configura- Remove power from the system and tion is not optimized. reinstall memory modules. On AMD systems, populate modules starting with slot XMM4, then XMM3, XMM2, XMM1. On Intel systems, populate modules starting with slot DIMM1, then DIMM3, DIMM2, DIMM4. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support ECC memory error correction. 301, 304-Keyboard error Keyboard failure or System Unit Error 4. If the error persists, replace the system board. 2201-MEBx Module did not checksum correctly 2. Try another memory socket. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 2203-Setup error during MEBx execution MEBx selection or exit resulted in a setup failure. 2204-Inventory error during MEBx execution 3. Check monitor connection. BIOS information passed to the MEBx resulted in a failure. 4. Replace graphics card if possible 510-Flash Screen Image Corrupted Flash Screen image has errors. Reflash the system ROM with the latest BIOS image. 511-CPU Fan not Detected CPU fan is not connected or may have malfunctioned. 1. Reseat CPU fan. 2. Unplug power cord, reseat memory, reboot computer. 4. If the error persists, replace the system board. 5. If 304 possible system board issue 2. Clear CMOS. 1. Reboot the computer. 3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer. 4. Replace keyboard. 1. Reseat graphics card. 2. Unplug power cord, reseat memory, reboot computer. 4. If the error persists, replace the system board. 3. Ensure no keys are depressed. Graphics display controller. 1. Reboot the computer. 3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer. 2. Check connector for bent or missing pins. 501-Display Adapter Failure 2. Unplug power cord, reseat memory, reboot computer. 4. If the error persists, replace the system board. 1. If additional memory was recently added, remove it to see if the problem remains. 1. Reconnect keyboard with computer turned off. 1. Reboot the computer. 3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer. 3. Replace DIMM with a module conforming to the SPD standard. 2. Check product documentation for memory support information. 2. Unplug power cord, reseat memory, reboot computer. 3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer. 2. Verify proper memory type. 4. If the error persists after replacing modules, replace system board. 2. Change the processor. 1. Reboot the computer. 2. If error persists, update to latest BIOS version. 3. If the error still persists, replace the system board. 2205-Interface error during MEBx execution 2. Reseat fan cable. MEBx operation experienced a hardware error during communication with ME. 1. Reboot the computer. 2. If error persists, update to latest BIOS version. 3. If the error still persists, replace the system board. 3. Replace CPU fan. 512-Rear Chassis Fan not Detected Rear chassis fan is not connected or may have malfunctioned. 605-Diskette Drive Type Error Mismatch in drive type. 917-Front Audio Not Connected Front audio harness has been detached or unseated from motherboard. Reconnect or replace front audio harness. 921-Device in PCI Express slot failed to initialize There is an incompatibility/ problem with this device and the system or PCI Express Link could not be retrained to an x1. Try rebooting the system. If the error reoccurs, the device may not work with this system 1. Reseat rear chassis fan. 2. Reseat fan cable. 3. Replace rear chassis fan. 1. Disconnect any other diskette controller devices (tape drives). 2. Clear CMOS. 2211-Memory not con- DIMM1 is not installed. figured correctly for proper MEBx execution. Make sure there is a memory module in the black DIMM1 socket and that it is properly seated. Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer Setup. Memory Parity Error Parity RAM failure. Third-party graphics card may be causing a problem. Run Computer Setup and Diagnostic utilities. Remove 3rd party graphics card to see if the problem goes away. Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that no keys are depressed. 4. Replace keyboard. Parity Check 2 HP Compaq 6005 Pro, MT 581654-001 Parity RAM failure. Third-party graphics card may be causing a problem. Run Computer Setup and Diagnostic utilities. Remove 3rd party graphics card to see if problem goes away. page 4
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