Hp Compaq 8000 Elite Convertible Minitower Pc Service And Maintain China8_PlanetsII CMT IPSM
Hp-Compaq-8080-Elite-Convertible-Minitower-Pc-Service-And-Maintain-141444 hp-compaq-8080-elite-convertible-minitower-pc-service-and-maintain-141444
8080 to the manual 014d8a75-30f8-4f31-b0d8-21084f51e25e
2015-01-05
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Illustrated Parts & Service Map HP Compaq 8000 and 8080 Elite Convertible Minitower Business PC © 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries. Document Number 600574-002. 2nd Edition March 2010. Cables Key Specifications 1 Power switch/LED assembly 593218-001 2 Front USB, I/O assembly, power switch 593219-001 3 eSATA port assembly 497726-001 4 SATA cable, hard drive 593222-001 5 SATA cable, optical drive 593223-001 * SATA cable, 18 inch, 1 straight end, 1 angled end 393958-001 * SATA cable, 24 inch 392308-001 SATA cable, 14 inch, 2 straight ends 391740-001 463023-001 Processor Type Intel® Celeron, Pentium Dual-Core, Core 2, Core2 Duo, Core2 Quad * * DMS-59 to dual VGA cable RAM Type DDR3-SDRAM DIMMs, PC3-10600 (1333 MHz) non-ECC * Adapter, DVI to VGA 202997-001 Maximum RAM Supported 16 GB * Adapter, DisplayPort to VGA 484155-001 Expansion Slots • • • * Adapter, DisplayPort to DVI 484156-001 (2) PCIe-x16 (1) PCIe-x1 (3) PCI *Not shown Chipset Intel Q45 Express Graphics Adapter Integrated Intel GMA 4500 graphics Bays • • I/O Interfaces Front: (4) USB, microphone, headphone Rear: (6) USB, PS/2 keyboard and mouse, line in, line out, VGA, DisplayPort, RJ-45, (1) serial port Operating Systems • • • • (3) external 5.25-inch (3) external 3.5-inch Keyboards (not illustrated) PS/2, Basic USB, Basic USB SmartCard USB Mini[b] Washable[b] Windows® Vista Windows 7 Windows XP FreeDos Spare Parts 537745-xxx 537746-xxx 537747-xxx 535873-xxx 577495-xxx Arabic[a] -171 LA Spanish -161 Belgian[c] -181 Norwegian -091 BHCSY[c] -B41 People’s Republic of China -AA1 BHCSY[d] -BL1 Portuguese -131 -271 Brazilian Portuguese -201 Romanian[c] Czech -221 Russian -251 Danish -081 Saudi Arabia -DE1 Finnish -351 Slovakian -231 French -051 South Korea -KD1 French Canadian -121 Spanish -071 German -041 Swedish -101 Greek -151 Swiss -111 Hebrew -BB1 Taiwanese -AB1 Hungarian -211 Thai -281 International[a] -B31 Turkish -141 International English -L31 U.S. -001 Italian -061 U.K. -031 Japanese -291 [a] not for 537745 [b] only for -001, -121 [c] not for 537747 [d] only for 537747 Mass Storage Devices (not illustrated) 16X SATA DVD±RW drive with LightScribe System Unit 581059-001 16X SATA DVD-ROM drive 581058-001 Blu-ray ROM DVD+/-RW SuperMulti DL Drive 581601-001 1 TB (10000 GB) SATA hard drive 585465-001 500 GB SATA hard drive, 3.5-inch 504339-001 1 Access panel 594636-001 320 GB USB hard drive 591387-001 2 Front bezel for use in 8000 models 593221-001 320 GB SATA hard drive, 3.5-inch 504338-001 3 Front bezel for use in 8080 models 608265-001 250 GB SATA hard drive, 3.5-inch 504337-001 4 Chassis not spared 160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 508312-001 5 Power supply, 325W, 89% efficient 508154-001 160 GB SATA hard drive 504336-001 * 5.25-inch bezel blank, jack black 570838-001 64 GB Solid State Drive (SSD) 581057-001 * Power supply, 325W 508153-001 * Not shown 8000 & 8080 Elite IPSM, CMT Chassis 600574-002 page 1 Miscellaneous Parts Standard and Optional Boards System boards with thermal grease, alcohol pad, and CPU socket cover 1 System board 536883-001 * System board, excludes ES/CS 593215-001 Memory modules (PC3-10600, CL9) 2 * * 1 GB 2 GB 4 GB 576109-001 576110-001 585157-001 Other boards * * Saffron WLAN 802.11a/b/g for use world-wide, includes bracket Modem, PCIe, 56K, Agere International 56K, includes bracket 538048-001 490689-001 * ATI HD4550 (RV710), 256-MB PCIeX16 graphics card 584217-001 * ATI HD4650 (RV730), 1-GB PCIeX16 graphics card 538052-001 * GeForce GT310 512-MB PCIeX16 graphics card 572029-001 * nVidia Quadro NVS295 256-MB PCIe graphics card * nVidia Quadro NVS290 256-MB graphics card, low profile, includes brkt 456137-001 * nVidia Quadro NVS290 256-MB graphics card, full-height 578226-001 460815-001 * Broadcom NetXtreme Gbit Ethernet Plus NIC 488293-001 * Video card, SDVO, ADD2, DVI-D, includes bracket 398333-001 * Intel Gigabit NIC, includes bracket 490367-001 * TV tuner graphics card 582725-001 * 1394 card, full height 515182-001 1 Fan, heatsink 593217-001 2 Speaker 392413-001 3 Chassis fan 593220-001 4 2nd serial port 392414-001 * Card reader, 22-in-1 480032-001 * Adapter, 5.25-inch to 3.25-inch, includes bezel 593226-001 * Adapter, 2.5-inch 586721-001 * Hood sensor 392417-001 * Grommet, hard drive isolation 450712-001 * Solenoid lock 392416-001 * USB powered speakers 571536-001 * Mouse, PS2, optical, jack black 537748-001 * Mouse, optical, jack black 537749-001 * Mouse, laser, jack black 570580-001 * Printer port 497727-001 * Modem cable 198220-001 * Hard drive, removable carrier, DataPort 580619-001 * Clamp lock, includes universal cable (plate not included) 508987-001 *Not shown Intel Celeron Processors with alcohol pad and thermal grease * 450, 2.2 GHz, 512-KB cache, single core Modem RJ-11 adapters (not illustrated) 508256-001 Intel Pentium Dual Core Processors with alcohol pad and thermal grease * E5400, 2.7 GHz, 2-MB L2 cache 586743-001 * E3300, 2.5 GHz, 1-MB L2 cache 585886-001 * E3200, 2.5 GHz, 1-MB L2 cache 585885-001 Intel Core 2 Quad Processors with alcohol pad and thermal grease * Q9650, 3.00 GHz, 12-MB L2 cache 497734-001 * Q9550, 2.83 GHz, 12-MB L2 cache 465758-001 * Q9550S, 2.83 GHz, 12-MB L2 cache 593228-001 * Q9505S, 2.83 GHz, 6-MB L2 cache (65W) 593229-001 * Q9505, 2.83 GHz, 6-MB L2 cache (95W) 591607-001 * Q8400S, 2.66 GHz, 4-MB L2 cache 593227-001 Austrian 417561-011 Italian 316904-065 Belgian 316904-181 Netherlands 316920-335 Czechoslovakian 234963-221 Polish 316904-241 French 316904-051 Saudi Arabian 316904-AR1 German 316904-045 Scandinavian 382848-DH1 Greek 316904-151 Swiss 417562-111 Hungarian 234963-215 Turkish 316904-141 Israel 316904-BB1 United Kingdom 158593-035 Intel Core 2 Duo Processors with alcohol pad and thermal grease * E8600, 3.33 GHz, 6-MB L2 cache 497732-001 * E8500, 3.16 GHz, 6-MB L2 cache 466170-001 * E8400, 3.00 GHz, 6-MB L2 cache 509554-001 * E7600, 3.06 GHz, 3-MB L2 cache 573954-001 * E7500, 2.93 GHz, 3-MB L2 cache 583006-001 * E6500, 2.93 GHz, 2-MB L2 cache 586748-001 * E6300, 2.80 GHz, 2-MB L2 cache 580748-001 * E5300, 2.60 GHz, 2-MB L2 cache 516900-001 * Not shown 8000 & 8080 Elite IPSM, CMT Chassis 600574-002 page 2 System Board Computer Setup Menu (Continued) Heading Option / Description Security Setup Password - Allows you to set and enable the setup (Administrator) password. Power-On Password - Allows you to set and enable power-on password. Password Options - When any password exists allows you to lock legacy resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode. Smart Cover (some models) - Allows you to lock/unlock cover lock and set status of cover removal sensor. Device Security (some models) - Enables/disables all I/O ports, audio, network controllers, SMBus controller, SATA ports, eSATA, and embedded security devices. USB Security - Allows you to set Device Available/Device Hidden for front USB ports 3-6, rear USB ports 7-12, internal USB ports 1-2. Slot Security - Allows you to disable any PCI or PCI Express slot. Network Service Boot - Enables/disables boot from OS on a server. System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial number, UUID, and keyboard locale setting. DriveLock Security - Allows you to assign/modify a hard drive password for added security. System Security (some models) - Allows you to enable/disable: • Data Execution Prevention • PAVP (Protect Audio Video Path) (some models) • Virtualization Technology • Virtualization Technology Directed I/O • Trusted Execution Technology • Embedded Security Device Support • OS management of Embedded Security Device through OS System Board Connectors and Jumpers (component location may vary) FRNT AUD Front panel connector SATA PWR0 Optical drive power connector CHFAN2 System fan connector PWR CMD Power connector PAR Parallel port connector PWR Main power connector IN/OUT Double stack audio connector PB/LED Power switch connector COMB 2nd media reader connector FRNT_USB2 2nd USB connector RJ45/USB Stacked RJ-45/USB connectors FRNT_USB 1st USB connector Master Boot Record Security - Protects the master boot record from viruses or other corruption. Saves of copy of the current master boot record. Setup Security Level - Provides method to allow users limited access to change specified setup options without knowing Setup password. Power USB USB connector MEDIA Media card reader connector VGA/ COMA Stacked VGA/serial connector SPKR Speaker connector DISPLAYPORT DisplayPort connector SATA1 Primary SATA hard drive KB/MS PS/2 connectors SATA2 1st SATA optical drive HLOCK Hood lock connector SATA3 2nd SATA optical drive PWRCPU CPU power connector SATA4 2nd SATA hard drive HSENSE Hood sensor connector ESATA Internal eSATA connector XU1 Processor socket PCI3 PCI slot 3 CPUFAN CPU/heat sink fan connector PCI2 PCI slot 2 BAT Battery socket PCI1 PCI slot 1 PSWD Password header X4PCEXP PCIe X16, slot 1 CMOS CMOS header X16PCIEXP PCIe X16, slot 2 DIMM1-4 Memory sockets X1PCIEXP PCIe X1 slot SATA PWR1 Hard drive power connector Hardware Power Management - Allows you to enable/disable SATA bus power management and S5 maximum power savings. Thermal - Allows you to control minimum permitted fan idle speed. Advanced BIOS Power-On - Allows you to set the computer to turn on at a preset time. Onboard Devices - Allows you to set resources or disable onboard system devices. Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the screen prompt opportunity is missed, a restart will be necessary. For more information about Setup Utilities refer to the Service Reference Guide. Computer Setup Menu File Option/Description System Information - Lists the following main system specifications: • • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache size (L1/L2) Installed memory size/speed/ channels Integrated MAC Address Power-On Options - Allows you to set: • POST mode - QuickBoot, FullBoot, Clear Memory, FullBoot every x days • POST messages - Enable/disable • F9 prompt - Enable/disable • F10 prompt - Enable/disable • F12 prompt - Enable/disable • Factory Recovery Boot Support - Enable/disable • Option ROM prompt - Enable/disable • Remote wakeup boot source - Remote server/local hard drive • After Power Loss - Off/on/previous state • POST delay - None, 5, 10, 15, or 20 seconds • Bypass F1 Prompt on Configuration Changes - Enable/disable Execute Memory Test (some models) -Restarts computer and executes POST memory test. System Setup and Boot Heading OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on Device Insertion (some models), Unique Sleep State Blink Rates. • • • • • System BIOS Chassis serial number Asset tracking number ME firmware version Management node PCI Devices - Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices. PCI VGA Configuration - Allows you to specify which VGA controller will be used when multiple video adapters are available. Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Device Options - Allows you to set: • Printer Mode - Bi-Directional, EPP & ECP, Output Only • Num Lock state at power-on - off/on • S5 Wake on LAN - enable/disable • Multi-Processor - enable/disable • Internal speaker - enable/disable • Monitor Tracking - enable/disable • NIC PXE Option ROM Download - enable/disable Management Devices - Only displayed in Advanced menu when BIOS detects multiple management options. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Flash System ROM - Allows you to select a drive containing a new BIOS. Replicated Setup - Save to Rmv Media and Restore from Rmv Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Management Operations - Allows you to set: • MEBx Setup Prompt - enable/disable • Intel Remote PC Assist Prompt - enable/disable • Intel PC Assist Timeout - 5, 10, 15, 20, 30, 40, 50, 60, 120, 180, 240 seconds • SOL Character Echo - enable/disable • SOL Terminal Emulation Mode - enable/disable • SOL Keyboard - enable/disable • Unprovision AMT on next boot Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • CD-ROM • Hard Disk • Default Values • SATA Defaults • Translation Mode • Removable Media Boot • eSATA Port • Max eSATA Speed • SATA Emulation DPS Self-Test - Allows you to execute self-tests on ATA hard drives. Boot Order - Allows you to specify boot order. • Shortcut to Temporarily Override Boot Order 8000 & 8080 Elite IPSM, CMT Chassis 600574-002 page 3 Password Security Establishing a Setup or Power-On password: Diagnostic LEDs 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart. LED Color LED Activity State/Message 2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary. Power Green On Computer on Power Green 1 blink every 2 seconds Normal Suspend Mode 3. To establish a Setup password, select Security > Setup Password and follow the instructions on the screen. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error To change the Setup password, go to step 2. To change the Power-on password, go to step 3. Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card Power Red 11 blinks, 1 blink every second followed by a 2 second pause The current processor does not support a feature previously enabled on this system. none none System does not power on and LEDs are not flashing System unable to power on 4. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. 4. Press Enter. The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 1. Verify ROM, reflash if required 2. Expansion board option ROM checksum 3. Clear CMOS memory, reboot 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ 4. Press Enter. 103-System Board Failure DMA, timers 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy it to a USB flash drive. 2. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on the computer. 4. Turn on the computer. The system will boot into HP Vision Diagnostics. NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you may need to change the boot order in the Computer Setup (F10) utility. 5. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics. 6. If running HP Vision Diagnostics, select the appropriate language and click Continue. 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange the DIMMs so that tion is not optimized each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. 501-Display Adapter Failure Graphics display controller. 3. Shut down the operating system and turn off the computer. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. 7. In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Clearing CMOS 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Selftest. 2. Apply hard drive firmware patch if applicable. 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. 3. Back up contents and replace hard drive. 2. Remove the chassis access panel. 5. Turn on the computer and allow it to start. 1. Clear CMOS memory. 3. Replace system board. The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive. 4. Replace the chassis access panel and reconnect the power cord. 4. Replace system board 2. Remove expansion boards. Hewlett-Packard Vision Diagnostics 3. On the system board, press and hold the CMOS button for 5 seconds. 2. Remove suspected card, reboot 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error 1. Upgrade BIOS to proper version. Processor not supported by ROM BIOS. 2. Change the processor. 8000 & 8080 Elite IPSM, CMT Chassis 600574-002 page 4
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