Hp Compaq D530 Ultra Slim Desktop Pc Service And Maintain 347286 002

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HP Compaq Business Desktop d330 & d530 Series Personal Computers Service Reference Card, 2nd Edition c00067072

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Service Reference Card

HP Compaq d330 and d530 Series Personal Computers

© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is sub-

ject to change without notice. HP shall not be liable for technical or editorial errors or omissions

contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered

trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 347286-002. 2nd Edition October 2003.

Key Specifications

* All form factors EXCEPT the USDT include an AGP 2.0 (AGP 8x) slot.

System Setup and Boot

Basic system information regarding file, storage, security, and power configuration is main-

tained in the Setup Utility held in the system ROM. The Setup Utility is accessed by

pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the

screen prompt opportunity is missed, a restart will be necessary.

Failsafe Boot Block ROM

The computer comes with a reprogrammable flash system ROM (read only memory). To

upgrade the ROM, you may:

a. Order an upgraded ROMPaq diskette from HP.

or

b. Download the latest ROMPaq images from the HP Web site (www.hp.com)

All ROMPaq ROM images from HP are digitally signed to ensure authenticity and mini-

mize potential corruption. Your system ROM includes a Failsafe Boot Block that is pro-

tected during the flash process and allows the computer to be restarted in the unlikely event

of an unsuccessful ROM flash.

If the system detects an invalid system ROM during the boot sequence the system will

sound one long and three short beeps, flash the three keyboard LEDs twice, and display a

recovery mode message on the screen. To recover from the Boot Block recovery mode

complete the following steps:

1. Remove any diskettes from the diskette drive and turn off power.

2. Insert a ROMPaq diskette into the diskette drive.

3. Turn on power to the system.

4. If a Setup password has been established, the Caps Lock LED will come on to prompt

you for the password. Enter the password.

5. A successful boot and ROM flashing (re-programming) with a ROMPaq diskette is

indicated by the three keyboard LEDs turning on and a series of beeps rising in tone.

Security Functions

The system offers two passwords (Power-On and Setup) for system and data protection.

The passwords are independent of each other. The Power-On password, if established,

protects the computer from unauthorized access by prompting the user for a password during

power up. The Setup password, if established, protects the computer from unauthorized or

inadvertent re-configuration by prompting the user for a password prior to entering the Setup

Utility.

To establish a password:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >

Restart the computer.

2. When the F10 Setup message appears in the lower-right corner of the screen, press

the

F10 key. Press Enter to bypass the title screen, if necessary. If you do not press F10

when prompted, a restart will be necessary.

3. Select Security, then select Setup Password or Power-On Password and follow the

instructions on the screen.

4. Before exiting, click File > Save Changes and Exit.

Key Specifications

Processor Type: Intel Pentium 4 or Intel Celeron

RAM Type: DDR PC2100, PC2700, or PC3200 non-ECC

Maximum RAM Supported: up to 4 GB depending on the model

Expansion Bus: PCI 2.2

Graphics Adapter* Integrated controller, AGP support on select models

Hard drive interface: UATA/100, SATA

I/O Interfaces: Serial (2), parallel (1), USB 2.0 (6), diskette drive (1)

Computer Setup Menu

Heading Option / Description

File System Information - Lists product name/type/speed/stepping, cache

size, system ROM/version, installed memory size, system board revi-

sion, chassis serial number, integrated MAC for enabled or embedded

NIC, and asset tracking number.

About - Provides copyright information.

Set Time and Date - Allows selection of system time and date.

Save to Diskette - Saves system configuration, including CMOS, to a

formatted, blank 1.44-MB diskette.

Restore From Diskette - Restores factory default settings and clears all

passwords.

Set Defaults and Exit - Restores factory default settings and clears all

passwords.

Ignore Changes and Exit - Exits Computer Setup without applying or

saving any changes.

Save Changes and Exit - Saves changes to system configuration and

exits Computer Setup.

Storage Device Configuration - Lists all installed storage devices. The following

options appear when a device is selected.

Diskette Type (legacy diskette drives only) Identifies the

highest capacity media type accepted by the diskette

drive.

Drive Emulation (IDE devices only) Selects drive type

emulation for storage

Drive Type Emulation Options

ATAPI Zip

Drive None (treated as other).

IDE Hard drive No emulation available.

Diskette None or hard drive.

IDE CD-ROM None, diskette, or hard drive.

ATAPI LS-120 None (treated as other).

Other None, CD, diskette, hard drive.

Transfer Mode (IDE devices only) Specifies active data

transfer mode: PIO, Max PIO, Enhanced DMA, Ultra

DMA, and Max DMA.

Translation Mode (IDE devices only) Selects translation

mode to enable the BIOS to access disks partitioned and

formatted on other systems and may be necessary for

users of older versions of Unix. Options are: Bit-Shift,

LBA Assisted, User, and None.

NOTE: The translation mode automatically selected by

BIOS should usually not be changed.

Translation Parameters (IDE disk devices only) Allows

you to specify disk parameters logical cylinders (max. of

1024), heads (max. of 256), and sectors per track (max.

of 63) used by BIOS to translate disk I/O requests.

Fields are visible and changeable only when drive trans-

lation mode is set to User.

Multisector Transfers (IDE ATA devices only) Specifies

how many sectors are transferred per multi-sector PIO

operation. Options: Disabled, 8, and 16.

Options Removable Media Boot. Enables/disables ability to boot

system from removable media.

Primary IDE Controller enable/disable.

Secondary IDE Controller enable/disable

Diskette MBR Validation enable/disable strict validation

of the diskette Master Boot Record (MBR).

DPS Self-Test - Allows execution of self-tests on IDE hard drives capa-

ble of Drive Protection System (DPS) tests.

Controller Order - Allows selection of controller priority in the boot

sequence. Not shown if all drives are connected to embedded IDE con-

trollers

Continued

Computer Setup Menu

(Continued)

Heading Option / Description

Storage

(Continued) SATA Configuration (select models only). Allows selection of UATA

and/or SATA controllers.

For Windows 2K and XP, UATA and SATA are configurable as separate

controllers. Depending on model, up to 4 UATA or 2 SATA devices may

be accessed.

For Window 98, and earlier OSs, UATA and SATA are configured as a

combined controller. Depending on model, up to 2 UATA or 2 SATA

devices may be accessed.

Boot Order. Allows selection of boot order of installed mass storage

devices (diskette, hard drive, CD-ROM, etc).

Security Setup Password - Enables setup (administrator) password.

Power-On Password - Enables power-on password.

Password Options (appears only if Power-On password is set) - Enable/

disable password for warm boot.

Smart Cover Lock (select models only) - Enables/disables Smart Cover

Lock.

Smart Cover Sensor (select models only) - Enables/disables Smart

Cover Sensor. May also log cover removal.

DriveLock (select hard drives) - Allows assignment of master or user

password for hard drive(s).

Master Boot Record (MBR) Security - Enable/disable MBR.

Save MBR - Saves backup copy of MBR of current bootable disk.

Restore MBR - Restores MBR to current bootable disk. (Appears only if

MBR security is enabled.)

Device Security - Enable/disable serial/parallel/USB ports, system

audio, NIC (select models).

Network Service Boot - Enables/disables Network Service Boot (select

models only).

System IDs - Allows setting of Asset Tag and Ownership Tag, chassis

serial number, keyboard locale, and Universal Unique Identifier

(UUID).

Advanced

(advanced

users only)

Power-On Options - Select POST mode for QuickBoot, FullBoot, Full-

Boot every 1-30 days.; Enable/disable POST messages; Select Safe

POST mode; Enable/disable option ROM prompt; Enable/disable I/O

APIC mode; Select computer state after power loss; Select wakeup boot

source; Enable/disable POST delay (for slow hard drives); Enable/dis-

able ACPI/USB buffers; Enable/disable NIC option ROM download;

Enable/disable hot-pluggable multibay floppy.

Onboard Devices - Set resources for onboard devices (serial/parallel

port, diskette controller, etc).

PCI Devices - Lists currently installed PCI devices and IRQ settings.

Allows configuration/disabling of devices (no effect on APIC systems)

Bus Options - Enable/disable PCI bus mastering, PCI VGA palette

snooping, PCI SERR# function, and ECC on select systems.

Device Options - Set printer mode (output only, bidirectional, Num

Lock State)

Enable/disable power management events, wake-up events, processor

cache, processor number, ACPI thermal mode, ACPI S# support. Select

AGP aperture size. Enables monitor tracking.

PCI VGA Configuration - Allows selection of VGA controller (if multi-

ple PCI video controllers are installed).

Security Functions (Continued)

To change a password:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >

Restart the Computer. To change the setup password, run Computer Setup.

2. When the key icon appears, type your current password, a slash (/) or alternate de-

limiter character, your new password, another slash (/) or alternate delimiter character,

and your new password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the actual characters do not appear

on the screen.

3. Press the enter key.

The new password will take effect the next time the computer is restarted.

To delete a password using Setup:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >

Restart the Computer. To delete the setup password, run Computer Setup (F10).

2. When the key icon appears, type your current password followed by a slash (/) or

alternate delimiter character as shown. Example: currentpassword/

3. Press the Enter key.

To delete the Setup password by clearing CMOS:

1. Shut down (Power down) the system and disconnect the power cord from the outlet

or the system unit.

2. Remove the chassis cover.

3. On the system board, press and release the CMOS clear switch.

4. Replace the chassis cover and reconnect the power cord.

To delete or disable the Power On password:

1. Shut down (Power down) the system and disconnect the power cord from the outlet

or the system unit.

2. Remove the chassis cover.

3. On the system board, remove the jumper on pins 1 and 2 of header E49 and place

only on pin 2.

4. Replace the chassis cover and reconnect the power cord.

NOTES:

[1] For more information about Setup Utilities refer to the Computer Setup Guide.

[2] If for any reason the Setup utility is not accessible to unlock the Smart Cover Lock then a

FailSafe key is required to bypass the Smart Cover Lock and open the computer. Refer to the

Hardware Reference Guide on how to use the FailSafe key. To order a FailSafe key contact

HP or your HP reseller.

[3] Available on select models.

Diagnostic Functions

Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics

for Windows. Diagnostics for Windows provides detailed system information including:

• Processor type and speed

• Memory amount, mapping, and integrity

• Hardware peripheral availability/settings

• Hard drive type, space used/available

• System identification, asset tracking

Diagnostics for Windows may be pre installed on some models and can be downloaded free of

charge from www.hp.com.

Error Conditions and Messages

NOTES:

[1] Accompanied by 1 short, 2 long beeps

[2] Accompanied by 1 long, 2 short beeps

[3] Accompanied by 2 long, 1 short beeps

[4] All LEDs will blink in sync twice, accompanied by 1 long and 3 short beeps

[5] LEDs will blink in sequence (NUM, Caps, then Scroll Lock)

[6] Accompanied by rising beep tone

NOTE:

[1] Repeated after 2 second pause

NOTES: L = long, S = short

Security Features

Feature Purpose How It Is

Established

Removable Media

Boot Control Prevents booting from removable media

drives. Setup Utilities. [1]

Serial, Parallel,

USB, or Infrared

Interface Control

Prevents data transfer through integrated

serial, parallel, USB, or infrared interface. Setup Utilities. [1]

Power-On

Password Prevents use of computer until password is

entered. Can apply to both initial startup

and restart.

Setup Utilities. [1]

Setup Password Prevents reconfiguration of computer until

password is entered. Setup Utilities. [1]

Network Server

Mode Provides unique security features for

computer used as server. Setup Utilities. [1]

DriveLock Prevents unauthorized access to data on

drives supporting password protection. Setup Utilities. [1]

Smart

Cover Lock [2][3] Software-controllable solenoid that, when

activated, prevents unauthorized access to

chassis interior.

Setup Utilities. [1]

Smart

Cover Sensor [3] Indicates computer cover or side panel has

been removed. Can be set to require

password for restart after cover or panel

removal.

Setup Utilities. [1]

Master Boot

Record (MBR)

Security

May prevent unintentional or malicious

changes to MBR of the current bootable

disk and provides a means of recovering

“last known” parameters.

Setup Utilities. [1]

Drive Protection

System (DPS Diagnostic tool built into hard drives on

select models designed to discover

problems that might result in unwarranted

drive replacement.

Setup Utilities or

Diagnostics for

Windows.

Memory Change

Alerts Detects addition or removal of memory

modules. Notifies system administrator. Refer to Intelligent

Manageability

Guide.

Ownership Tag Displays ownership information as defined

by system administrator during system

startup. (Protected by setup password).

Setup Utilities. [1]

Kensington

CableLock

Provision

Inhibits access to interior of computer

chassis. Can also be used to secure

computer to a fixed object for prevent theft.

Requires Kensington

cable lock accessory

to secure computer

to a fixed object.

PS/2 Keyboard LED Indications

NUM lock

LED Caps Lock

LED Scroll Lock

LED Event

Blinking [1] Off [1] Off [1] Memory Failure

Off [2] Blinking [2] Off [2] Graphics controller failure

Off [3] Off [3] Blinking [3] System failure prior to graphics

controller initialization

On Off Off ROMPaq diskette not present, faulty,

or drive problem

Off On Off Password prompt

Blinking [4] Blinking [4] Blinking [4] Invalid ROM and/or flash failed

Blinking [4] Blinking [5] Blinking [5] Keyboard locked in network mode

On [6] On [6] On [6] Successful ROM flash

Chassis LED and Beep Messages

Power LED # Beeps Event

Steady green None S0 System on (normal operation)

Blinks green @ 0.5 Hz None S1 Suspend

Blinks green @ 0.5 Hz None S3 Suspend to RAM

Off (clear) None S4 Suspend to disk

Off (clear) None S5 Soft off

Blinks red 2 times @ 1 Hz [1] None Processor thermal shutdown

Blinks red 3 times @ 1 Hz [1] None Processor not seated / installed

Blinks red 4 times @ 1 Hz [1] None Power supply failure

Blinks red 5 times @ 1 Hz [1] 5 Memory error

Blinks red 6 times @ 1 Hz [1] 6 Video error

Blinks red 7 times @ 1 Hz [1] 7 PCA failure

Blinks red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error)

Common POST Error Messages

Screen

Message Beeps Probable Cause Recommended Action

101-Option

ROM Error 1L, 1S 1. System ROM

checksum error.

2. Expansion card.

3. CMOS corruption.

4. System board

1. Verify ROM, reflash if

required.

2. Remove suspected expansion

card, reboot.

3. Clear CMOS memory, reboot.

4. Replace system board.

102-, 103-

System

Board

Failure

none DMA, timers 1. Clear CMOS memory.

2. Remove expansion boards.

3. Replace system board.

164-Memory

Size Error 2S Incorrect memory

configuration. 1. Run Setup (F10).

2. Check DIMMs for proper

seating, proper type, and HP

compatibility.

3. Remove DIMMs singularly

and reboot to isolate faulty

DIMM.

201-Memory

Error none RAM failure Same as 164.

202-Memory

Type

Mismatch

none DIMMs do not match. Same as 164.

212-Failed

Processor none Processor has failed to

initialize. 1. Check processor seating.

2. Replace processor.

301-, 304-

Keyboard

Error

none Keyboard failure. Check keyboard connection or

keys. Replace keyboard. If 304,

possible system board problem

411-Network

Interface

Card

Interrupt

Conflict

2S NIC interrupt conflicts

with another device. Reset IRQ (reboot system).

501-Display

Adapter

Failure

1L, 2S Graphics controller. 1. Reseat graphics card.

2. Check monitor connection.

3. Replace graphics card.

602-Diskette

Boot Error none Diskette in drive A not

bootable Remove/replace diskette.

1720-, 1721-

SMART

Hard Drive

Detects

Imminent

Failure

none Hard drive is about to

fail. Run drive protection system test

if available. Check for firmware

patch for erroneous error

message.

178x, 179x-

Hard Drive

Failure

none Hard drive or hard

drive circuitry failure. Run Setup or hard drive

diagnostics. Replace hard drive.