Hp Compaq Dc7800 Convertible Minitower Pc Service And Maintain

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Illustrated Parts & Service Map
HP Compaq dc7900 Convertible Minitower
Business PC
© 2008, 2009 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein. Intel, Pentium,
Intel Inside, and the Intel logo are trademarks or registered trademarks of the
Intel Corporation and its subsidiaries in the U. S. and other countries.
Document Number 506593-002.

2nd Edition March 2009.

Cables
1

Front USB, I/O assembly, power switch

2

eSATA port assembly

497726-001

3

SATA cable, 18 inch, 1 straight end, 1 angled end

393958-001

Intel Celeron, Pentium Dual-Core, Core2 Duo, Core2 Quad

4

SATA cable, 14 inch, 2 straight ends

391740-001

DDR2-SDRAM DIMMs, PC2-6400 (800 MHz) non-ECC

*

Diskette drive cable

439216-001

Maximum RAM Supported

8 GB

*

DVI cable

484156-001

Expansion Slots

•
•
•

*

DMS-59 to dual VGA cable

463023-001

*

Adapter, DVI to VGA

202997-001

Key Specifications
Processor Type
RAM Type

2 PCIe-x16
1 PCIe-x1
3 PCI

Graphics Adapter

Integrated Intel GMA 3200 graphics

Drive Support

•
•
•

450708-001

*Not shown

4 SATA (2 HDD + 2 Optical)
RAID 1 Support
floppy diskette drive, media card reader, removable hard
disk drive, solid state drive

Keyboards (not illustrated)

3 external 5.25-inch
1 external 3.5-inch
2 internal 3.5-inch

PS/2, Basic
USB, Basic
USB SmartCard

Bays

•
•
•

I/O Interfaces

Serial (2, 1 optional), parallel (optional), eSATA (optional),
USB 2.0 (8), USB 2.0, internal on system board (2), RJ-45,
front and rear audio jacks (2 each), PS/2 ports (2), VGA connector

Spare Parts

435302-xxx
435382-xxx
435385-xxx

Arabic

-171

LA Spanish

-161

Belgian

-181

Norwegian

-091

BHCSY

-B41

People’s Republic of China

-AA1

Brazilian Portuguese

-201

Portuguese

-131

Czech

-221

Romanian

-271

Danish

-081

Russian

-251

Finnish

-351

Saudi Arabia*

-DE1

French

-051

Slovakian

-231

French Canadian

-121

South Korea

-KD1

German

-041

Spanish

-071

Greek

-151

Swedish

-101

Hebrew

-BB1

Swiss

-111

Hungarian

-211

Taiwanese

-AB1

International

-B31

Thai

-281

International English

-L31

Turkish

-141

Italian

-061

U.S.

-001

Japanese

-291

U.K.

-031

*For 435385-xxx only

Mass Storage Devices (not illustrated)

System Unit
1

Access panel

450713-001

2

Chassis

not spared

3

5.25-inch bezel blank

335937-001

4

Power supply, 365W, 85% efficient

462434-001

4

Power supply, 365W

437799-001

5

Front bezel

450714-001

Diskette drive with bezel

431452-001

Media card reader, 5.25-inch

480033-001

Media card reader, 3.5-inch

507058-001

16X SATA DVD±RW and CD-RW drive with LightScribe

447310-001

16X SATA DVD-ROM drive

419496-001

500 GB SATA hard drive, 3.5-inch

504339-001

320 GB SATA hard drive, 3.5-inch

504338-001

250 GB SATA hard drive, 3.5-inch

504337-001

160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter

508312-001

160 GB SATA hard drive

504336-001

80 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter

508311-001

80 GB, 7200-RPM SATA hard drive, 3.5-inch

449978-001

* Not shown

dc7900 Illustrated Parts & Service Map, CMT Chassis

506593-002

page 1

Standard and Optional Boards
System boards with thermal grease, alcohol pad, and CPU socket cover

Miscellaneous Parts

1

System board

462431-001

1

System board, excludes ES/CS

490629-001

Memory modules (PC2-6400, CL6)
2

512 MB

418952-001

2

1 GB

418951-001

2

2 GB

457624-001

2

4 GB

497735-001

Other boards
*

Saffron WLAN 802.11a/b/g for use world-wide, includes bracket

498307-001

*

Modem, PCIe, 56K, Agere International 56K, includes bracket

490689-001

*

Modem, PCI, 56K, Agere International

398661-001

*

ATI HD2400 (RV610) 256-MB graphics card, one DMS559 connector
and one S-Video connector, low profile with ATX bracket

462477-001

*

ATI HD3650 (RV635) 512-MB graphics card, two DP 1.1a connectors,
one dual-link DVI connector, includes bracket

481421-001

*

ATI HD3470 (RV620) 256-MB graphics card, one DP 1.1a connector, one
dual-link DVI connector, includes bracket

483951-001

1

Fan holder, system fan

450710-001

2

Fan holder, CPU

450709-001

3

Chassis fan

450711-001

4

Fan, heatsink

455310-001

*

Heatsink with alcohol pad and factory-applied thermal grease

490812-001

*

Fan duct

450707-001

*

Internal speaker

430129-001

*

Hood sensor

392417-001

*

Grommet, hard drive isolation

450712-001

*

Solenoid lock

392416-001

*

Mouse, PS2, optical

417966-001

*

Mouse, optical

390938-001

*

Mouse, laser

459821-001

*

Printer port

497727-001

*

2nd serial port

392414-001

Modem cable

198220-001

*

Quadro NVS295 256-MB PCIe graphics card

519298-001

*

*

HP nVidia Quadro NVS 290 256-MB graphics card, includes bracket

456137-001

*

Hard drive, removable carrier

444873-001

Hard drive, removable frame

444872-001

*

Broadcom NetXtreme Gbit Ethernet Plus NIC

488293-001

*

*

NIC, GB, Intel PRO/1000, PCIe, full-height

398754-001

*

Intel Gigabit NIC, includes bracket

490367-001

*Not shown
LP = Low profile
FH = Full height

*

1394 card 2 external, 1 internal port

441448-001

Intel Celeron Processors with alcohol pad and thermal grease
*

450, 2.2 GHz, 512-KB cache, single core

508256-001

*

440, 2.0 GHz, 512-KB cache, single core

449166-001

*

E1500, 2.2 GHz, 512-MB cache, dual core

516899-001

Austrian

417561-011

Italian

316904-065

316904-181

Netherlands

316920-335
316904-241

Modem RJ-11 adapters (not illustrated)

*

E1400, 2.0 GHz, 512-MB cache, dual core

491574-001

Belgian

*

E1200, 1.6 GHz, 512-MB cache, dual core

468589-001

Czechoslovakian

234963-221

Polish

Intel Pentium Dual Core Processors with alcohol pad and thermal grease

French

316904-051

Saudi Arabian

316904-AR1

*

E5400, 2.7 GHz, 2-MB L2 cache

531989-001

German

316904-045

Scandinavian

382848-DH1

*

E5200, 2.5 GHz, 2-MB L2 cache

503382-001

Greek

316904-151

Swiss

417562-111

234963-215

Turkish

316904-141

316904-BB1

United Kingdom

158593-035

*

E2220, 2.4 GHz, 1-MB L2 cache

480714-001

Hungarian

*

E2200, 2.2 GHz, 1-MB L2 cache

465216-001

Israel

Intel Core 2 Quad Processors with alcohol pad and thermal grease
*

Q9650, 3.00 GHz, 12-MB L2 cache

497734-001

*

Q9550, 2.83 GHz, 12-MB L2 cache

465758-001

*

Q9400, 2.66 GHz, 6-MB L2 cache

497733-001

*

Q8300, 2.50 GHz, 4-MB L2 cache

516901-001

*

Q8200, 2.33 GHz, 4-MB L2 cache

503381-001

Intel Core 2 Duo Processors with alcohol pad and thermal grease
*

E8600, 3.33 GHz, 6-MB L2 cache

497732-001

*

E8500, 3.16 GHz, 6-MB L2 cache

466170-001

*

E8400, 3.00 GHz, 6-MB L2 cache

509554-001

*

E8300, 2.83 GHz, 6-MB L2 cache

466168-001

*

E7500, 2.93 GHz, 3-MB L2 cache

531988-001

*

E7400, 2.80 GHz, 3-MB L2 cache

508255-001

*

E7300, 2.66 GHz, 3-MB L2 cache

500134-001

*

E7200, 2.53 GHz, 3-MB L2 cache

490507-001

*

E5300, 2.60 GHz, 2-MB L2 cache

516900-001

* Not shown

dc7900 Illustrated Parts & Service Map, CMT Chassis

506593-002

page 2

System Board

Computer Setup Menu (Continued)
Heading

Option / Description

Security

Setup Password - Allows you to set and enable the setup (Administrator)
password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode.
Smart Cover (some models) - Allows you to lock/unlock cover lock and set
status of cover removal sensor.
Device Security (some models) - Enables/disables all I/O ports, audio, network controllers, SMBus controller, and embedded security devices.
USB Security - Allows you to set Device Available/Device Hidden for front
USB ports 3-6, rear USB ports 7-12, internal USB ports 1-2.
Network Service Boot - Enables/disables boot from OS on a server.
System IDs - Allows you to set Asset tag, ownership tag, Chassis serial
number, UUID, and keyboard locale setting.
DriveLock Security - Allows you to assign/modify a hard drive password for
added security.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention
• Virtualization Technology
• Virtualization Technology Directed I/O
• Trusted Execution Technology
• Embedded Security Device Support
• OS management of Embedded Security Device through OS
• Smart Card BIOS Password Support
• PAVP (Protect Audio Video Path) (some models)

System Board Connectors and Jumpers (component location may vary)
E49

Password header

P125

Hood sensor connector

J9

RJ-45 over dual USB

P126

Flying parallel port header

J10

Quad stack USB

P150

Media reader connector

J20

PCI slot 1

P151

ReadyBoost connector

J21

PCI slot 2

P23

Front audio connector

J22

PCI slot 3

P24

Front USB connector

J31

PCIe X1

P52

Second serial port

J41

PCIe X16, slot 1

P60

SATA0

J42

PCIe X16, slot 2

P61

SATA1

J64

Display port connector

P62

SATA2

J69

VGA connector

P63

SATA3

J78

Double stack audio connector

P64

SATA4

P1

Main power connector

SW50

Clear CMOS button

Setup Security Level - Provides method to allow users limited access to
change specified setup options without knowing Setup password.
Power

OS Power Management - Allows you to enable/disable Runtime Power
Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2
Mouse Wakeup, USB Wake on Device Insertion (some models), Unique
Sleep State Blink Rates.
Hardware Power Management - Allows you to enable/disable SATA bus
power management.
Thermal - Allows you to control minimum permitted fan idle speed.

Advanced

P3

CPU power connector

XBT1

Real-time-clock battery socket

P5

Power button/LED connector

XMM1

DIMM 1

P6

Internal speaker connector

XMM2

DIMM 2

P9

Front fan connector

XMM3

DIMM 3

P10

Diskette drive connector

XMM4

DIMM 4

P11

Rear fan connector

XU1

Processor socket

P124

Hood lock connector

Execute Memory Test (some models) -Restarts computer and executes
POST memory test.
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
Onboard Devices - Allows you to set resources or disable onboard system
devices.

System Setup and Boot

PCI Devices - Lists installed PCI devices with their IRQ settings and allows
you to reconfigure IRQ or disable devices.

Basic system information regarding system information, setup, power management, hardware,
and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is
accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.
If the screen prompt opportunity is missed, a restart will be necessary. For more information
about Setup Utilities refer to the Service Reference Guide.

PCI VGA Configuration - Allows you to specify which VGA controller will
be used when multiple video adapters are available.
Bus Options (some models) - Allows you to enable/disable PCI SERR#
Generation and PCI VGA palette snooping.

Computer Setup Menu
Heading
File

Device Options - Allows you to set:
• Printer Mode - Bi-Directional, EPP & ECP, Output Only
• Num Lock state at power-on - off/on
• S5 Wake on LAN - enable/disable
• Processor cache - enable/disable
• Integrated video - enable/disable
• Multi-Processor - enable/disable
• Internal speaker - enable/disable
• Monitor Tracking - enable/disable
• NIC PXE Option ROM Download - enable/disable

Option/Description
System Information - Lists the following main system specifications:
•
•
•
•
•
•

Product name
SKU number (some models)
Processor type/speed/stepping
Cache size (L1/L2)
Memory size/speed/channels
Integrated MAC Address

Power-On Options - Allows you to set:
• POST mode - QuickBoot, FullBoot, or FullBoot every 1-30 days.
• POST messages - Enable/disable
• MEBx Setup prompt - Enable/disable or hidden/displayed
• F9 prompt - Enable/disable
• F10 prompt - Enable/disable
• F12 prompt - Enable/disable
• Factory Recovery Boot Support - Enable/disable
• Option ROM prompt - Enable/disable
• WOL After Power Loss - Enable/disable
• Remote wakeup boot source - Remote server/local hard drive
• After Power Loss - Off/on/previous state
• POST delay - None, 5, 10, 15, or 20 seconds
• Limit CPUID Maximum value to 3

•
•
•
•
•

System BIOS
Chassis serial number
Asset tracking number
ME firmware version
Management node

Management Devices - Only displayed in Advanced menu when BIOS
detects multiple management options.

About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.

Management Operations - Allows you to set:
• MEBx Setup Prompt - enable/disable
• Remote Help Prompt - enable/disable
• Remote Help Lockout - enable/disable
• Remote Help Connection Timeout - 5, 10, 15, 20, 30, 40, 50, 60, 120,
180, 240 seconds
• SOL Character Echo - enable/disable
• SOL Terminal Emulation Mode - enable/disable
• SOL Keyboard (enable/disable

Flash System ROM - Allows you to select a drive containing a new BIOS.
Replicated Setup - Save to Rmv Media and Restore from Rmv Media
Default Setup
• Save Current Settings as Default
• Restore Factory Settings as Default
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or default
settings and exits Computer Setup.
Storage

Device Configuration - Lists all installed BIOS-controlled storage devices.
The following options are available:
• Diskette Type(Legacy Diskettes only)-3.5” 1.44 MB and 5.25” 1.2 MB
• Drive Emulation
• Emulation Type - ATAPI Zip drive, hard disk, legacy diskette, CD-ROM
drive, and ATAPI LS-120 drive
• Multisector Transfers
• Translation Mode
• Translation Parameters
• SATA Default Values
Storage Options
• Removable Media Boot
• Legacy Diskette Write
• SATA Emulation
• Max eSATA Speed

System Hardware Interrupts
IRQ

System Function

IRQ

0

Timer Interrupt

8

System Function
Real-Time Clock

1

Keyboard

9

Unused

2

Interrupt Controller Cascade

10

Unused, available for PCI

3

Serial Port (COM B)

11

Unused, available for PCI

4

Serial Port (COM A)

12

Mouse

5

Unused, available for PCI

13

Coprocessor

6

Diskette Drive

14

Primary ATA (IDE) Controller

7

Parallel Port (LPT 1)

15

Secondary ATA (IDE) Controller

DPS Self-Test - Allows you to execute self-tests on ATA hard drives.
Boot Order - Allows you to specify boot order.
• Shortcut to Temporarily Override Boot Order

dc7900 Illustrated Parts & Service Map, CMT Chassis

506593-002

page 3

Error Conditions and Messages

Failsafe Boot Block ROM
The computer comes with a reprogrammable flash system ROM (read only memory). To
upgrade the ROM, download the latest ROM BIOS image from the HP Web site (www.hp.com)
and follow the online GUI/instructions.

How It Is
Established

Feature

Purpose

Floppy drive controller

Prevents the transfer of data to or from the
floppy drive.

Setup Utilities

Device Boot Disabling

Prevents booting from and or all of these
devices: Internal or external USB, Internal
ODD, or Internal FDD

Setup Utilities

Security Option

Prevents use of computer until password is
entered. Can apply to both initial startup and
restart.

Setup Utilities

1. Remove any bootable media from the computer and turn off power.

BIOS Write Protect

Restricts ability to change ROM BIOS without approval.

Setup Utilities.

2. Insert a flash drive or CD containing the ROM BIOS in the root directory. The media must be
formatted using the FAT12, FAT16, or FAT32 file system.

USB Controller

Allows you to disable or enable all USB
devices.

Setup Utilities

Your system ROM includes a Failsafe Boot Block that is protected during the flash process and
allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash.
If the system detects an invalid system ROM during the boot sequence, the Failsafe Boot Block
attempts to locate a valid BIOS image on removable media. To recover from the Boot Block
recovery mode complete the following steps:

Boot Block Recovery

3. Turn on power to the system.
4. The system will automatically flash the ROM.
NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image
file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to
Windows Vista.

Diagnostic LEDs
LED

Color

LED Activity

State/Message

Password Security

Power

Green

On

Computer on

Power

Green

1 blink every 2 seconds

Normal Suspend Mode

Establishing a Setup or Power-On password:

Power

Red

1 blink every second followed
by a 2 second pause

CPU thermal shutdown

Power

Red

3 blinks, 1 blink every second
followed by a 2 second pause

Processor not installed

Power

Red

4 blinks, 1 blink every second
followed by a 2 second pause

Power failure (power supply overload)

Power

Red

5 blinks, 1 blink every second
followed by a 2 second pause

Pre-video memory error

Power

Red

6 blinks, 1 blink every second
followed by a 2 second pause

Pre-video graphics error

Power

Red

7 blinks, 1 blink every second
followed by a 2 second pause

System board failure (ROM

Power

Red

8 blinks, 1 blink every second
followed by a 2 second pause

Invalid ROM based on Checksum

To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.

Power

Red

9 blinks, 1 blink every second
followed by a 2 second pause

System powers on but is unable to boot

2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.

Power

Red

10 blinks, 1 blink every second
followed by a 2 second pause

Bad option card

Power

Red

11 blinks, 1 blink every second
followed by a 2 second pause

The current processor does not support
a feature previously enabled on this
system.

none

none

System does not power on and
LEDs are not flashing

System unable to power on

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary.
3. To establish a Setup password, select Security > Setup Password and follow the instructions
on the screen.
- or To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
4. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.

Common POST Error Messages

The new password will take effect the next time the computer is restarted.

Screen Message

Probable Cause

Recommended Action

Deleting a Power-On or Setup password

101-Option ROM Error

1. System ROM checksum
error.

1. Verify ROM, reflash if required

2. Expansion board option
ROM checksum

3. Clear CMOS memory, reboot

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.

103-System Board
Failure

DMA, timers

164-Memory Size Error
and
201-Memory Error

Incorrect memory configuration

2. Check DIMMs for proper
seating, type, and HP
compatibility.

4. Replace system board.

Processor type and speed
Memory amount, mapping, and integrity
Hardware peripheral availability/settings
Hard drive type, space used/available
System identification, asset tracking

Insight Diagnostics may be found on the Documentation and Diagnostics CD that shipped with
the computer. The tool may also be downloaded from the HP Web site using the following procedure:

214-DIMM Configuration Warning

Populated DIMM configura- Rearrange the DIMMs so that
tion is not optimized
each channel has the same amount
of memory.

301-, 304-Keyboard error

Keyboard failure.

Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard. If
304, possible system board problem.

501-Display Adapter
Failure

Graphics display controller.

1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.

1. Go to www.hp.com

4. Replace graphics card.

2. Click the Software & Download driver link.
3. Enter the product number (for example, dc7900) in the text box and press the Enter key.

1720-SMART Hard Drive
Detects Imminent Failure

Hard drive is about to fail.

4. Select the specific product.
5. Select the OS.
6. Click the Diagnostics link.
7. Select HP Insight Diagnostics Offline Edition.

1. Determine if hard drive is
giving correct error message.
Enter Computer Setup and run
the Drive Protection System
test under Storage > DPS Selftest.
2. Apply hard drive firmware
patch if applicable.

8. Click Download.

3. Back up contents and replace
hard drive.

NOTE: The download includes instructions on how to create a bootable CD.

Clearing CMOS
1. Turn off the computer and any external devices, and disconnect the power cord from the
power outlet.

1796-SATA Cabling Error One or more SATA devices
are improperly attached. For
optimal performance, the
SATA 0 and SATA 1 connectors must be used before
SATA 2 and SATA 3.

Ensure SATA connectors are used
in ascending order. For one
device, use SATA 0. For two
devices, use SATA 0 and SATA 1.
For three devices, use SATA 0,
SATA1, and SATA 2.

1801-Microcode Patch
Error

1. Upgrade BIOS to proper
version.

4. Replace the chassis access panel and reconnect the power cord.

Processor not supported by
ROM BIOS.

2. Change the processor.

5. Turn on the computer and allow it to start.

dc7900 Illustrated Parts & Service Map, CMT Chassis

1. Run Setup (F10).

3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.

Diagnostic functions are provided by the Setup Utility (in system ROM) and by HP Insight
Diagnostics. HP Insight Diagnostics provides detailed system information including:

3. On the system board, press and hold the CMOS button for 5 seconds.

1. Clear CMOS memory.
3. Replace system board.

Diagnostic Functions

2. Remove the chassis access panel.

4. Replace system board
2. Remove expansion boards.

Security Features

•
•
•
•
•

2. Remove suspected card, reboot

506593-002

page 4



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Modify Date                     : 2009:06:10 09:04:02-05:00
Metadata Date                   : 2009:06:10 09:04:02-05:00
Document ID                     : uuid:7244604d-ee6d-4214-b3fd-1c9a7fe53910
Format                          : application/pdf
Creator                         : 
Title                           : 
Author                          : 
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