Hp Compaq Dx7500 Small Form Factor Pc Service And Maintain Santa Ana SFF IPSM
2015-01-05
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Illustrated Parts & Service Map Keyboards (not illustrated) PS/2, Basic USB, Basic HP Compaq dx7500 Business PC Small Form Factor Chassis © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries. Document Number 506598-001. 1st Edition December 2008. 435302-xxx 435382-xxx Arabic -171 LA Spanish -161 Belgian -181 Norwegian -091 BHCSY -B41 People’s Republic of China -AA1 Brazilian Portuguese -201 Portuguese -131 Bulgarian -261 Romanian -271 Czech -221 Russian -251 Danish -081 Saudi Arabia -DE1 Finnish -351 Slovakian -231 French -051 South Korea -KD1 French Canadian -121 Spanish -071 German -041 Swedish -101 Greek -151 Swiss -111 Hebrew -BB1 Taiwanese -AB1 Hungarian -211 Thai -281 International -B31 Turkish -141 International English -L31 U.S. -001 Italian -061 U.K. -031 Japanese -291 Key Specifications Processor Type Intel Celeron, Pentium Dual-Core, Core2 Duo, Core2 Quad RAM Type DDR2-SDRAM DIMMs, PC2-6400 (800 MHz) non-ECC Maximum RAM Supported 8 GB Expansion Slots • • 3 PCIe-x1 (full height) 1 PCIe-x16 (full height) Mass Storage Devices (not illustrated) Diskette drive with bezel 431452-001 16X SATA DVD±RW and CD-RW drive with LightScribe 447310-001 16X SATA DVD-ROM drive 419496-001 457909-001 Graphics Adapter Intel Graphics Media Accelerator X4500HD with DX10 support 500 GB, 7200-RPM SATA hard drive, 3.5-inch 320 GB, 7200-RPM SATA hard drive, 3.5-inch 497731-001 Integrated Audio Realtek ALC888S HD Audio 250 GB, 7200-RPM SATA hard drive, 3.5-inch 449980-001 Drive Support • • • 160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 449979-001 80 GB, 7200-RPM SATA hard drive, 3.5-inch 449978-001 1 hard disk drives 1 optical disk drives 1 floppy diskette drive, media card reader Power supply 250W PFC I/O Interfaces PS/2 (keyboard & mouse), VGA, DVI-D, 1394, SPDIF in & out, line in, line out, mic in, RJ-45, USB 2.0 (6) Spare Parts System Unit 1 Chassis n/a 2 Front bezel 487747-001 3 Access panel 509438-001 4 Power supply, 250W, PFC 447585-001 * 5.25-inch bezel blank 335937-001 Miscellaneous Parts 1 Internal speaker 505611-001 2 Heat sink with alcohol pad and factory-applied thermal grease 514231-001 3 Power switch/LED assembly 447590-001 4 Front I/O, 2 USB assembly 487745-001 480033-001 * Media card reader, 3.5-inch, includes 5.25-inch conversion kit * Foot kit 370708-001 * Mouse, PS2, optical 417966-001 * Mouse, optical 390938-001 * Mouse, laser 459821-001 * Modem cable 198220-001 *Not shown Cables 1 SATA hard drive cable, 15 inch, 1 straight end, 1 right angled end 454704-001 * DMS-59 to dual VGA cable 463023-001 * Adapter, DVI to VGA 202997-001 *Not shown dx7500 Illustrated Parts & Service Map, SFF chassis 506598-001 page 1 System Board Standard and Optional Boards System boards with thermal grease, alcohol pad, and CPU socket cover 1 System board 487741-001 Memory modules (PC2-6400, CL6) 2 512 MB 418952-001 2 1 GB 418951-001 2 2 GB 457624-001 Memory modules (PC2-5300, CL5) 2 1 GB System Board Connectors and Jumpers (component location may vary) CMOS+PW CMOS/Password header F_USB2 Media card reader connector 1394+USB Stacked 1394/Double USB connector F_USB6 3rd USB header LAN+USB Stacked RJ-45/Double USB connectors F_USB7 4th USB header PCIE_X1_1 PCIe X1,slot 1 CHASSIS_ FAN1 Rear fan connector PCIE_X1_2 PCIe X1, slot 2 F_AUDIO Front audio connector PCIE_X1_3 PCIe X1, slot 3 SATA0 Primary SATA hard drive PCIE_X16 PCIe X16, slot SATA1 1st SATA optical drive DVI+VGA Stacked DVI/VGA connector SATA4 AUDIO Double stack audio connector SATA5 2nd SATA optical drive ATX_ POWER Main power connector F_1394 1394 header 398038-001 Other boards * Saffron WLAN 802.11b/g/n for use world-wide, includes bracket 498307-001 * Agere International 56K LSI v92 modem, includes bracket 490689-001 * ATI HD2400 (RV610) 256-MB graphics card, one DMS59 connector and one S-Video connector, low profile with ATX bracket 462477-001 * ATI HD3470 (RV620) 256-MB graphics card, one DP 1.1a connector, one dual-link DVI connector, includes bracket 483951-001 * Intel Gigabit NIC, includes bracket 490367-001 * Full height adapter board, NIC, PCIe 398794-001 2nd SATA hard drive Intel Celeron Processors with alcohol pad and thermal grease ATX_CPU CPU power connector DIMM 1 Memory socket 1 * 491574-001 F_PANEL Front panel connector DIMM 2 Memory socket 2 468589-001 SPEAKER Internal speaker connector DIMM 3 Memory socket 3 CPU_FAN CPU/heatsink fan connector DIMM 4 Memory socket 4 FLOPPY Diskette drive connector PROCESSOR Processor socket F_USB1 1st USB header SPDIF_I/O Digital line-in/line-out audio connectors KB+MS Keyboard/mouse connector * E1400, 2.0 GHz, 512-KB L2 cache, dual core E1200, 1.6 GHz, 512-KB L2 cache, dual core Intel Pentium Dual Core Processors with alcohol pad and thermal grease * E5200, 2.5 GHz, 2-MB L2 cache 503382-001 * E2200, 2.2 GHz, 1-MB L2 cache 465216-001 Intel Core 2 Quad Processors with alcohol pad and thermal grease * Q9550, 2.83 GHz, 12-MB L2 cache 465758-001 * Q9400, 2.66 GHz, 6-MB L2 cache 497733-001 * Q8200, 2.33 GHz, 4-MB L2 cache 503381-001 * Q6600, 2.4 GHz, 8-MB L2 cache 452451-001 Intel Core 2 Duo Processors with alcohol pad and thermal grease * E8600, 3.33 GHz, 6-MB L2 cache 497732-001 * E8500, 3.16 GHz, 6-MB L2 cache 466170-001 * E8400, 3.00 GHz, 6-MB L2 cache 466169-001 * E7300, 2.66 GHz, 3-MB L2 cache 500134-001 POST Audible Codes Beeps Meaning Recommended Action 1 short beep and 1 long beep followed by a three second pause Bad memory or memory configuration error. Check that the memory modules have been installed correctly and that proper modules are used. 2 short beeps and 1 long beep followed by a three second pause No graphics card installed or graphics card initialization failed. For systems with a graphics card: 1. Reseat the graphics card. Power on the system. * Not shown 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Modem RJ-11 adapters (not illustrated) Czechoslovakian 234963-225 Polish 316904-241 French 316904-051 Saudi Arabian 316904-AR1 Greek 316904-151 Scandinavian 382848-DH1 Hungarian 234963-215 Turkish 316904-141 Israel 316904-BB1 United Kingdom 158593-035 3 short beeps and 1 long beep followed by a three second pause CPU configuration error or invalid CPU detected before graphics card initialized. 1. Upgrade the BIOS to proper version. 1 short beep followed by a one second pause No legacy floppy drive or optical drive found. 1. Check cable connections. 2 short beeps followed by a three second pause No floppy diskette or CD found. 1. Check the type of drive that you are using and use the correct media type. 2. Change the processor. 2. Run the Computer Setup utility and ensure the device port is enabled. 2. Replace the diskette or CD with a new one. dx7500 Illustrated Parts & Service Map, SFF chassis 506598-001 3 short beeps followed by a three second pause Flashing not ready (missing utility or BIOS image file, etc.) Upgrade the BIOS to proper version. 4 short beeps followed by a three second pause Flashing operation 1. Verify the correct ROM. has failed (checksum 2. Flash the ROM if needed. error, corrupted 3. If an expansion board was recently image, etc.) added, remove it to see if the problem remains. 4. Clear CMOS. 5. If the message disappears, there may be a problem with the expansion card. 6. Replace the system board. 5 short beeps followed by a three second pause BIOS recovery was successful No action required. page 2 System Setup and Boot Boot Block Recovery Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the screen prompt opportunity is missed, a restart will be necessary. For more information about Setup Utilities refer to the Service Reference Guide. 1. Remove any bootable media from the computer and turn off power. 2. Insert a USB flash device or CD containing the BIOS image file in the root directory. The media must be formatted using the FAT12, FAT16, or FAT32 file system. 3. Turn on power to the system. 4. The system automatically reprograms the ROM. Computer Setup Menu Heading Main NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to Windows Vista. Option / Description System Time Allows you to set system time. System Date Allows you to set system date. Language Allows you to select the language. Floppy Diskette A Allows you to set to Disabled, 1.44 MB 3.5”, Not Installed. 1st Drive 2nd Drive 3rd Drive* 4th Drive* 5th Drive 6th Drive Allow you to: view capacity, transfer mode. Also allows you to run HDD self-test for selected channel: SMART status check, SMART short self test, SMART extended self test. *3rd and 4th Drive not used. The Supervisor password is used to authorize the capability to change BIOS Setup options. The User password is used to authorize the capability to change non-critical BIOS Setup options only, such as system date and system time. • To create a user password, a supervisor password should be activated first. • If both Supervisor and User passwords are activated and the correct Supervisor password is entered, all read/write options can be modified. • If both Supervisor and User passwords are activated and the correct User password is entered, all options that cannot be modified must be displayed as read-only. • When a password was not activated, the field displays as “Disabled”. System Information Allows you to view installed memory, memory banks 14, BIOS revision, core version, model number, product number, asset tag (press Enter to change). Establishing a Supervisor password in Computer Setup CPU Type View only. CPU Speed View only. Cache RAM View only. Primary Video Adapter Allows you to select boot display device when more than 2 video options are offered by system: Integrated (Onboard), PCI, PCI-Ex16, PCI-Ex1. Password Security Advanced 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. Power Boot Exit Disable/enable/auto detect USB Ports Disable/enable all USB ports. 3. Select Advanced, and then select Supervisor Password. 4. Before exiting, click File > Save Changes and Exit. Onboard Video Mem- 1 MB, 8 MB. ory Size PS/2 Mouse 2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary. Changing a Supervisor or User password If the system is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com. Onboard LAN Disable/enable onboard LAN controller. Onboard LAN Boot ROM Disable/enable the boot ROM of the onboard LAN chip. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. SATA1 Controller Disable/enable the SATA1 controller 2. As soon as the computer is turned on, press F10 before the computer boots to the operating system to enter Computer Setup. SATA1 Controller Mode If SATA1 controller enabled, allows you to set the mode to IDE, AHCI, or RAID. Onboard Audio Auto/disable/enable. Internal Speaker Disable/enable. Supervisor Password Allows you to view the supervisor password. User Password Allows you to view the user password. Onboard 1394 Disable/enable all 1394 ports. Change Supervisor Password Allows you to change the supervisor password. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. After AC Power Failure Allows you to select system restart behavior after power loss: Stay off, Power on, Auto. 2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. XD Disable/enable XD bit. Virtualization Technology Disable/enable. 3. Select the Advanced menu, select Change supervisor password or Change user password, and then press Enter twice to disable the password. Boot-time Diagnostic Screen Disable/enable POST diagnostic messages display. 1st Boot Device, 2nd Boot Device, 3rd Boot Device, 4th Boot Device Allows you to specify which device groups will boot first, second, third, and fourth or to disable any of the four: Floppy group, CD-ROM group, Hard drive group, Network boot group. MS-DOS drive lettering assignments maybe apply after a non-MS-DOS operating system has started. Floppy Group Boot Priority Specifies boot device priority within removable devices. CD-ROM Boot Priority Specifies boot device priority within CD/DVD drives. Hard Drive Boot Priority Specifies boot device priority within hard drives. Network Group Boot Priority Specifies boot device priority within bootable network devices. Exit Saving Changes Press Enter to exit saving changes. Exit Discarding Changes Press Enter to exit discarding changes. Load Setup Defaults Press Enter to load setup defaults. Discard Changes Press Enter to discard changes. Save Changes Press Enter to save changes. 3. Select the Advanced menu, select Change supervisor password or Change user password, press Enter to modify the password, and then type the new password. NOTE: Type the new password carefully since the characters do not appear on the screen. 4. Press Enter. The new password will take effect the next time the computer is restarted. Disabling a Supervisor or User password If the system is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com. 4. Press Enter. HP Insight Diagnostics Diagnostic functions are provided by the Setup Utility (in system ROM) and by HP Insight Diagnostics. The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Insight Diagnostics may be downloaded from the HP Web site using the following procedure: 1. Go to www.hp.com 2. Click the Software & Download driver link. 3. Enter the product number (for example, dc7500) in the text box and press the Enter key. 4. Select the specific product. 5. Select the OS. 6. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. Click Download. NOTE: The download includes instructions on how to create a bootable CD. Clearing CMOS 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. 2. Remove the chassis access panel. Boot Block Emergency Recovery Mode 3. Locate the jumper labeled E69. Boot Block Emergency Recovery Mode permits system recovery in the unlikely event of a ROM flash failure. For example, if a power failure were to occur during a BIOS upgrade, the ROM flash would be incomplete. This would render the system BIOS unusable. The Boot Block is a flash-protected section of the ROM that contains code that checks for a valid system BIOS image when the system is turned on. • If the system BIOS image is valid, the system starts normally. • If the system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support to search removable media for BIOS image files. If an appropriate BIOS image file is found, it is automatically flashed into the ROM. When an invalid system BIOS image is detected, the system power LED will blink red 8 times, one blink every second. Simultaneously, the speaker will beep 8 times. If the portion of the system ROM containing the video option ROM image is not corrupt, Boot Block Emergency Recovery Mode will be displayed on the screen. To recover the system after it enters Boot Block Emergency Recovery Mode, complete the following steps: 4. Remove the blue CMOS jumper from pins 4 and 6 and put the jumper on pins 2 and 4. This clears CMOS. dx7500 Illustrated Parts & Service Map, SFF chassis 5. Put the jumper back on pins 4 and 6. 6. Replace the chassis access panel and reconnect the power cord. 7. Turn on the computer and allow it to start. 506598-001 page 3
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