Hp Compaq Elite 8300 Small Form Factor Pc Reference Guide Inventors SFF IPSM Win8
2015-01-05
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Illustrated Parts & Service Map HP Compaq 8300 Elite Business PC Small Form Factor © 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries. Document Number 690358-002. 2nd Edition December 2012. Cables Key Specifications Processor Type Intel® Core i7, i5, i3, Pentium® RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz) Maximum RAM 32 GB Expansion Slots (Low profile) • • • Chipset Intel Q77 Express Graphics Adapter Integrated Intel HD graphics Bays • • • I/O Interfaces Front: (4) USB 2.0 ports, headphone jack, microphone jack Rear: (4) USB 3.0 ports, (2) USB 2.0 ports, DisplayPort 1.1a, VGA video, serial port, PS/2 mouse and keyboard, RJ-45 network interface, 3.5mm audio in/out jacks Preinstalled Operating Systems • • • 1 Front I/O cable and power switch assembly 636926-001 2 SATA cable, 19.5 inch, 2 straight ends 638813-001 3 SATA power cable 636923-001 * SATA cable, 25.2 inch, 1 straight end, 1 angled end 638814-001 * DMS-59 to dual VGA cable 463023-001 * Adapter, DisplayPort to VGA 603250-001 * Adapter, DisplayPort to DVI 484156-001 * Adapter, DisplayPort to HDMI 617450-001 * DisplayPort cable 487562-001 *Not shown Keyboards (not illustrated) (2) PCIe-x16 (1) PCIe-x1 (1) PCI PS/2 (standard/Windows 8) USB (standard/Windows 8) USB, silver/black (Windows 8) Wireless (standard/Windows 8) Washable (standard/Windows 8) Smart card (standard/Windows 8) USB, hub (1) card reader (1) external 5.25-inch (2) internal 3.5-inch Windows® 8 Windows 7 FreeLnx Spare Parts 537745-xx1/701428-xx1 537746-xx1/701424-xx1 701429-xx1 674314-xx1/701426-xx1 613125-xx1/700510-xx1 631411-xx1/701427-xx1 631913-xx1 Arabic -17x LA Spanish -16x Belgian -18x Norwegian -09x Brazilian Portuguese -20x People’s Republic of China -AAx Bulgaria -26x Portuguese -13x Czech -22x Romanian -27x Danish -08x Russian -25x Finnish -35x Saudi Arabia -DEx French -05x Slovakian -23x French Canadian -12x South Korea -KDx German -04x Spanish -07x Greek -15x Swedish -10x Hebrew -BBx Swiss -11x Hungarian -21x Taiwanese -ABx International -37x Thai -28x International English -L3x Turkish -14x Italian -06x U.S. -00x Japanese -29x U.K. -03x Mass Storage Devices (not illustrated) 16X SATA DVD-ROM drive System Unit 1 2 * 3 Front bezel Power supply, 90% efficient Power supply Chassis 687950-001 613762-001 613763-001 Not spared 4 Access panel 646815-001 * 5.25-inch bezel blank 570838-001 * 3.5-inch bezel blank 583653-001 581599-001 16X SATA DVD±RW drive 660408-001 Blu-ray BD-RW SuperMulti DL Drive 656792-001 1 TB, 7200 rpm SATA hard drive 636930-001 500 GB, 7200 rpm SATA hard drive 636929-001 250 GB, 7200 rpm SATA hard drive 636927-001 256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0* 680020-001 180 GB Solid State Drive (SSD), SATA 6.0* 696622-001 160 GB Solid State Drive (SSD), SATA 3.0* 646809-001 128 GB Solid State Drive (SSD), SATA 2.0* 665961-001 120 GB Solid State Drive (SSD), SATA 2.0* 661841-001 20 GB Solid State Drive (SSD), SATA* 683305-001 *2.5-inch solid-state drives require an adapter for installation. * Not shown HP Compaq 8300 Elite, SFF Chassis 690358-002 page 1 Standard and Optional Boards (not illustrated) System board (includes replacement thermal material) System board for use in models without Windows 8 657094-001 System board for use in models with Windows 8 Standard 657094-501 System board for use in models with Windows 8 Professional 657094-601 Memory modules (PC3-12800, CL11) 8-GB 689375-001 4-GB 671613-001 2-GB 671612-001 Other boards nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001 AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001 Intel PRO/1000CT2 NIC, includes bracket 635523-001 HP FireWire / IEEE 1394a PCIe x1 Card 637591-001 HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001 Intel Core i7 processors (include thermal material) 3770, 3.4 GHz, 8-MB L3 cache 688164-001 Intel Core i5 processors (include thermal material) Miscellaneous Parts 1 Chassis fan 645327-001 2 Fan duct 636921-001 3 Heat sink 645326-001 4 Speaker 636925-001 5 Solenoid lock 641471-001 6 Printer port, PCI card 638817-001 7 Hood sensor 638816-001 8 Clamp lock, includes universal cable (plate not included) 508987-001 * Fan duct assembly 646824-001 * Rubber foot 583654-001 * Chassis stand 587451-001 * Serial port, PCI card 638815-001 * Grommet, hard drive isolation, blue 594220-001 * 2.5-in drive adapter 586721-001 * Hard drive conversion bracket 397117-001 * Card reader, 22-in-1 636166-001 * USB powered speakers 636917-001 * Mouse, PS2, optical, jack black 537748-001 * Mouse, USB, HP Elite 674318-001 * Mouse, washable 619580-001 * Mouse, wireless, HP Elite 674317-001 * Mouse, USB, optical, jack black 537749-001 * eSATA port assembly, PCI card 645558-001 * HP Business Digital Headset 642738-001 * External USB Webcam 609252-001 * Foot kit 370708-001 3570, 3.4 GHz, 6-MB L3 cache 688162-001 3470, 3.2 GHz, 6-MB L3 cache 687943-001 Intel Core i3 processors (include thermal material) 2130, 3.4 GHz, 3-MB L3 cache 665120-001 2120, 3.3 GHz, 3-MB L3 cache 638629-001 Intel Pentium processors (include thermal material) G870, 3.1 GHz, 3-MB L3 cache 691936-001 G860, 3.0 GHz, 3-MB L3 cache 665123-001 G640, 2.8 GHz, 3-MB L3 cache 691935-001 Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 2. Expansion board option ROM checksum 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange the DIMMs so that tion is not optimized each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent or missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. *Not shown Diagnostic LEDs LED Color LED Activity State/Message Power Green On Computer on Power Green 1 blink every 2 seconds Normal Suspend Mode Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. none none System does not power on and LEDs are not flashing System unable to power on HP Compaq 8300 Elite, SFF Chassis 690358-002 page 2 System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Advanced Bus Options - Allows you to enable/disable PCI SERR# Generation and (continued) PCI VGA palette snooping. Onboard Devices - Allows you to set resources for or disable on-board system devices. Device Options - Allows you to set: • Printer mode (Bi-Directional, EPP + ECP, Output Only) • Num Lock State at Power-on (off/on) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache size (L1/L2/L3) Installed memory size/speed/ch Integrated MAC Address • • • • • System BIOS Chassis serial number Asset tracking number ME firmware version ME management mode VGA Configuration - Allows you to specify which VGA controller is the “boot”/primary. Displayed only if add-in video card installed. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. AMT Configuration - Allows you to set: • AMT (enable/disable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable) Replicated Setup - Allows you to save or restore system configuration to/ from a USB flash drive. Default Setup - Allows you to save current settings as default or restore factory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • • • • CD-ROM Hard Disk Default Values Translation Mode • • • • Establishing a Setup or Power-On password: 1. Turn on or restart the computer. 2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. SSD Life Used SMART (ATA disks only) Diskette SATA Defaults 3. Press the F10 key to enter Computer Setup. Storage Options - Allows you to set: • eSATA Port - Set SATA port as eSATA port for use with external drive. • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. • Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability. DPS Self-Test - Execute self-tests on ATA hard drives capable of performing the Drive Protection System (DPS) self-tests. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Password Security Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. 4. To establish Setup password, select Security > Setup Password and follow the instructions. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 5. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. To change the Setup password, go to step 2. To change the Power-on password, go to step 3. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode 4. Press Enter. Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password. 1. Turn on or restart the computer. The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports. To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. Slot Security - Disable the PCI, PCIe, and Mini Card slots. 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ Network Boot - Enables/disables boot from OS (NIC models only). 4. Press Enter. System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard locale setting. Clearing CMOS 1. Turn off the computer and disconnect the power cord from the power outlet. Master Boot Record Security - enables/disables MBR. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • SVM CPU Virtualization (enable/disable). • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology/Directed IO (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) • Embedded Security Device (enable/disable) • Reset to Factory Settings (Do not reset/Reset) • Measure boot variables/devices to PCR1 (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) • No PPI provisioning (Windows 8 only; enable/disable) • Allow PPI policy to be changed by OS (enable/disable) 2. Remove the access panel. 3. On the system board, press and hold the CMOS button for 5 seconds. 4. Replace the chassis access panel and reconnect the power cord. 5. Turn on the computer and allow it to start. DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) BIOS Power-On - Set the computer to turn on at a preset time. HP Compaq 8300 Elite, SFF Chassis 690358-002 page 3 System Board System Board Connectors and Jumpers (component location may vary) HSENSE Hood sensor connector SATA PWR0 MEDIA2 Media card reader connector PWR Optical drive power connector Main power connector CMOS CMOS header ESATA eSATA connector or 2nd ODD BAT RTC battery socket PWR CMD Power connector CHFAN Fan connector PAR Parallel port connector CPU/HS Processor socket COMB Serial port PWRCPU CPU power connector IN//OUT Audio connectors DIMM4 Memory socket - Channel A PS2 PS/2 keyboard/mouse connectors DIMM3 Memory socket - Channel A PSWD Password header Monitor connector/serial port DIMM2 Memory socket - Channel B VGA/COMA DIMM1 Memory socket - Channel B CHFAN2 System fan connector PB/LED Power switch connector MEDIA Media card reader connector SPKR Speaker connector DISPLAYPORT DisplayPort connector FRNT AUD Front panel connector USB USB connectors FRONT_USB2 2nd USB connector RJ45/USB Network/USB connectors FRONT_USB 1st USB connector X1PCIEXP1 PCIe X1 slot SATA PWR1 Hard drive power connector X1PCIEXP2 PCIe X1 slot SATA2 1st optical drive (SATA 2.0) X16PCIEXP PCIe X16 slot SATA1 2nd hard drive, or 2nd ODD if ESATA Adapter Cable exists (SATA 3.0) PCI1 PCI slot SATA0 1st hard drive (SATA3.0) HP Compaq 8300 Elite, SFF Chassis 690358-002 page 4
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