Hp Compaq Evo D500 Small Form Factor Reference Guide
Hp-Compaq-Evo-D300-Small-Form-Factor-Reference-Guide-143589 hp-compaq-evo-d300-small-form-factor-reference-guide-143589
Hardware Reference Guide Compaq Evo Desktop Family Small Form Factor s Intel Celeron Versions c01138396
2015-01-05
: Hp Hp-Compaq-Evo-D500-Small-Form-Factor-Reference-Guide-143636 hp-compaq-evo-d500-small-form-factor-reference-guide-143636 hp pdf
Open the PDF directly: View PDF  .
.
Page Count: 57
- Product Features
- Hardware Upgrades
- Installation Sequence
- Specifications
- Hard Drive Installation Guidelines
- Battery Replacement
- Security Lock Provisions
- Electrostatic Discharge
- Routine Computer Care and Shipping Preparation
- Index

Hardware Reference Guide 
Compaq Evo Desktop Family: Small Form 
Factor Models - Intel Celeron Versions  
Document Part Number: 243848-002 
January 2002 
This book provides basic information for upgrading this series of 
computers. 
Enhanced for accessibility 

© 2002 Compaq Computer Corporation 
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information 
Technologies Group, L.P. 
Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft 
Corporation. 
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation. 
All other product names mentioned herein may be trademarks of their 
respective companies. 
Compaq shall not be liable for technical or editorial errors or omissions 
contained herein. The information in this document is provided “as is” without 
warranty of any kind and is subject to change without notice. The warranties 
for Compaq products are set forth in the express limited warranty statements 
accompanying such products. Nothing herein should be construed as 
constituting an additional warranty. 
WARNING: Text set off in this manner indicates that failure to follow 
directions could result in bodily harm or loss of life. 
CAUTION: Text set off in this manner indicates that failure to follow 
directions could result in damage to equipment or loss of information. 
Printed in the U.S.A. 
Hardware Reference Guide 
Second Edition January 2002 
Document Part Number: 243848-002 

Contents 
1 Product Features 
Standard Configuration Features ...................................................................................  1–1 
Front Panel Components................................................................................................  1–2 
Rear Panel Components.................................................................................................  1–3 
Easy Access Keyboard...................................................................................................  1–4 
Easy Access Software .............................................................................................  1–5 
Reprogramming the Easy Access Buttons ..............................................................  1–5 
Locking and Unlocking the Easy Access Buttons...................................................  1–5 
Easy Access Paper Icon Insert.................................................................................  1–6 
Windows Logo Key ................................................................................................  1–6 
Special Mouse Functions ...............................................................................................  1–6 
Serial Number Location.................................................................................................  1–7 
2 Hardware Upgrades 
Installation Sequence .....................................................................................................  2–1 
Drawer Installation Method ...........................................................................................  2–2 
Smart Cover Lock..........................................................................................................  2–3 
Using the Smart Cover FailSafe Key ......................................................................  2–3 
Removing the Computer Cover .....................................................................................  2–5 
Installing Additional Memory .......................................................................................  2–7 
DIMMs....................................................................................................................  2–7 
Memory Module Installation...................................................................................  2–8 
Removing the Expansion Card Cage ...........................................................................  2–11 
Installing an Expansion Card.......................................................................................  2–12 
Drive Positions.............................................................................................................  2–15 
Installing Additional Drives.........................................................................................  2–16 
Upgrading the Hard Drive.....................................................................................  2–16 
Removing a CD-ROM Drive ................................................................................  2–18 
Installing an optional CD-ROM or DVD-ROM Drive..........................................  2–20 
Hardware Reference Guide  iii 

Contents 
A Specifications 
B  Hard Drive Installation Guidelines 
Using the Cable-Select Feature with Ultra ATA Devices ............................................. B–1 
Guidelines for Installing Ultra ATA Devices.......................................................... B–2 
SCSI Devices ................................................................................................................. B–3 
Guidelines for Using SCSI Devices ........................................................................ B–3 
Guidelines for Installing Optional SCSI Devices.................................................... B–5 
SCSI Controllers ..................................................................................................... B–5 
SCSI Cables............................................................................................................. B–6 
Using a SCSI Cable................................................................................................. B–6 
Using SCSISelect with SCSI Devices ..................................................................... B–6 
Choosing the Quiet Drive Options................................................................................. B–7 
C Battery Replacement 
D  Security Lock Provisions 
Installing a Security Lock .............................................................................................  D–1 
E Electrostatic Discharge 
Preventing Electrostatic Damage................................................................................... E–1 
Grounding Methods ....................................................................................................... E–1 
F  Routine Computer Care and Shipping Preparation 
Routine Computer Care .................................................................................................  F–1 
CD-ROM Drive Precautions.......................................................................................... F–2 
Operation................................................................................................................. F–2 
Cleaning .................................................................................................................. F–2 
Safety.......................................................................................................................  F–2 
Shipping Preparation......................................................................................................  F–3 
Index 
iv    Hardware Reference Guide 

1 
Product Features 
Standard Configuration Features 
The Compaq Evo™ Small Form Factor Personal Computer comes 
with features that may vary depending on your model. For a 
complete listing of the hardware and software installed in your 
computer, run Compaq Diagnostics for Windows or the INSPECT 
utility (available on some models). Instructions for using these 
utilities are provided in the Troubleshooting Guide on the Reference 
Library CD. 
Hardware Reference Guide  1-1 

Product Features 
Front Panel Components 
Front Panel Components 
1  CD-ROM Drive Busy Indicator  6  Microphone Connector 
2  CD-ROM Eject Button  7  Stereo Headphone Jack (system) 
3  Power-On Light  8  Diskette Drive Activity Light 
4  Dual-State Power Button  9  Diskette Eject Button 
5  Hard Drive Activity Light    
1-2    Hardware Reference Guide 

Product Features 
Rear Panel Components 
Rear Panel Components 
1  Power Cord Connector  8  Parallel Connector 
2  Voltage Select Switch  9  Monitor Connector 
3  Mouse Connector   -  Headphone/Line-out Connector 
4  Keyboard Connector  q  Line-in Audio Connector 
5  Universal Serial Bus (USB) Connector  w  Microphone Connector  
6  Serial Connector (COM1)  e  Serial Connector (COM2) 
7  Ethernet RJ-45 Connector    
Hardware Reference Guide  1-3 

Product Features 
Easy Access Keyboard 
Compaq Easy Access Keyboard Components 
1 Ctrl Key  Used in combination with another key; its effect depends 
on the application software you are using. 
2 Windows Logo Key*  Used to open the Start menu in Microsoft Windows. Used 
in combination with other keys to perform other functions. 
3 Alt Key  Used in combination with another key; its effect depends 
on the application software you are using. 
4 Application Key*  Used (like the right mouse button) to open pop-up menus 
in a Microsoft Office application. May perform other 
functions in other software applications. 
5 Internet Keys  Provides quick access to specific Internet destinations. 
1-4    Hardware Reference Guide 

Product Features 
Compaq Easy Access Keyboard Components (Continued) 
6 Editing Keys  Includes the following: Insert, Home, Page Up, Delete, 
End, and Page Down. 
Holding down Ctrl and Alt while pressing Delete 
allows you to restart your computer. 
7 Num Lock light  Indicates whether the Num Lock feature is on or off. 
8 Caps Lock light  Indicates whether the Caps Lock feature is on or off. 
9 Scroll Lock light  Indicates whether the Scroll Lock feature is on or off. 
*Keys available in select geographic regions. 
Easy Access Software 
Your Easy Access Keyboard Buttons are programmed to default 
assignments. The pre installed Easy Access Software allows you to 
reprogram the Easy Access Buttons to reflect your personal 
preferences. The buttons can be reprogrammed to any program or 
service of your choice or to any Web site (URL). 
Reprogramming the Easy Access Buttons 
The Easy Access Keyboard icon is located on the Windows desktop 
status bar. Refer to the Readme-user.txt file for instructions about 
reprogramming the Easy Access Buttons. 
Locking and Unlocking the Easy Access Buttons 
The System Administrator can lock and unlock the Easy Access 
Buttons. Once locked, the buttons can only be reprogrammed by 
modifying the .bcf file. For administrative privileges, which require 
control of the Easy Access Button destinations, refer to the Readme-
admin.txt file. 
Hardware Reference Guide  1-5 

Product Features 
Easy Access Paper Icon Insert 
The paper icon insert functions as a visual aid in identifying the 
programmed destination of each Easy Access Button. Whenever you 
reprogram an Easy Access Button, use the Paper Insert Template 
document to select and print an icon that reflects the new button 
assignment. The Paper Insert Template.doc is installed, by default, 
under C:\Program files\Compaq\Easy Access Keyboard.  
For proper alignment, the spacing around the icons may require 
adjustment. 
Windows Logo Key 
Use the Windows Logo Key in combination with other keys to 
perform certain functions available in the Windows operating 
systems 
Windows Logo Key + F1 Displays a pop-up menu for the selected object 
Windows Logo Key + Tab Activates the next Taskbar button 
Windows Logo Key + e Launches Explore My Computer 
Windows Logo Key + f Launches Find Document 
Windows Logo Key + Ctrl + f Launches Find Computer 
Windows Logo Key + m Minimizes all open applications 
Shift + Windows Logo Key + m Undoes Minimize All 
Windows Logo Key + r Displays the Run dialog box 
. 
Special Mouse Functions 
Most software applications support the use of a mouse. The functions 
assigned to each mouse button depend on the software applications 
you are using. 
1-6    Hardware Reference Guide 

Product Features 
Serial Number Location 
Each computer has a unique serial number which may be located on 
the cover top or the side panel of the computer. Keep this number 
available for use when contacting Compaq customer service for 
assistance. 
Serial Number Location 
Hardware Reference Guide  1-7 

2 
Hardware Upgrades 
Installation Sequence 
It is very important that you follow this sequence of steps to ensure 
the proper installation of any optional equipment. 
1.  If your computer includes the Smart Cover Lock feature and you 
have set the lock, use Computer Setup to unlock the lock and 
disable the Smart Cover Sensor. 
For more information about Computer Setup, refer to the Computer 
Setup Guide. 
2.  If the computer is already on, turn it off and disconnect the power 
cord from the wall outlet. 
WARNING: To reduce the risk of personal injury from electrical shock 
and/or hot surfaces, be sure to disconnect the power cord from the wall 
outlet, and allow the internal system components to cool before 
touching. 
WARNING: To reduce the risk of electrical shock, fire, or damage to the 
equipment, do not plug telecommunications or telephone connectors 
into the network interface controller (NIC) receptacles. 
CAUTION: Static electricity can damage the electronic components of 
the computer or optional equipment. Before beginning these procedures, 
ensure that you are discharged of static electricity by briefly  
touching a grounded metal object. See Appendix E, “Electrostatic 
Discharge,” for more information. 
3.  Open the computer by removing its outside cover. See the section 
“Removing the Computer Cover” in this chapter. 
Hardware Reference Guide  2-1 

Hardware Upgrades 
4.  Install any optional equipment. See the applicable sections of 
this guide or refer to the documentation provided with the 
optional equipment for instructions. 
5.  Replace the computer cover. 
6.  Turn on the monitor, computer, and any devices you want to test. 
7.  Reconfigure the computer, if necessary. Refer to the Computer 
Setup Guide for instructions about using Computer Setup. 
If you normally lock the Smart Cover Lock, use Computer Setup to 
relock the lock and enable the cover removal sensor. 
Drawer Installation Method 
When installing the computer chassis in a drawer, the following 
conditions must be met to ensure proper air flow: 
■  At least 3 inches (7.6 cm) of clear space between the back of the 
drawer and anything behind it, such as a wall or the back panel 
of a desk. 
■  At least two 2-inch (5.1-cm) diameter holes in the back of the 
drawer. One hole must be immediately behind the power supply 
for exhaust air, and the other should be used for routing the 
cables.  
CAUTION: Cables should not be run through the exhaust air hole. 
■  At least nine holes in the front drawer panel or in the bottom of 
the drawer in front of the chassis for fresh air intake. The 
diameter of the holes must be between 0.38 and 0.5 inch (1.0 and 
1.3 cm). 
■  At least 1 inch (2.54 cm) of clear space below the drawer to 
ensure proper air flow if vent holes are located in the bottom of 
the mounting drawer. 
■  At least 1 inch (2.54 cm) of clear space above the top of the 
chassis. 
2-2    Hardware Reference Guide 

Hardware Upgrades 
Smart Cover Lock 
The Smart Cover Lock is an optional feature and is available on 
select models only. 
The Smart Cover Lock is a software-controllable cover lock, 
controlled by the setup password. This lock prevents unauthorized 
access to the internal components. The computer ships with the 
Smart Cover Lock in the unlocked position. For more information 
about locking the Smart Cover Lock, refer to the Desktop 
Management guide. 
Using the Smart Cover FailSafe Key 
If you enable the Smart Cover Lock and cannot enter your password 
to disable the lock, you will need a Smart Cover FailSafe Key to 
open the computer cover. You will need the key in any of the 
following circumstances: 
■  Power outage 
■  Startup failure 
■  PC component (for example, processor or power supply) failure 
■  Forgotten password 
CAUTION: The Smart Cover FailSafe Key is a specialized tool 
available from Compaq. Be prepared; order this key before you need 
one. 
Hardware Reference Guide  2-3 

Hardware Upgrades 
To obtain a FailSafe Key: 
■  Contact your authorized Compaq reseller or service provider. 
■  Refer to the Compaq Web site (www.compaq.com) for ordering 
information. 
■  Call the appropriate number listed in the warranty. 
 To open the computer cover: 
1.  Turn off the computer and any external devices. 
2.  Disconnect the power cord from the power outlet, and disconnect 
any external devices. 
3.  Using the Smart Cover FailSafe Key, remove the two tamper-
proof screws that secure the Smart Cover Lock to the chassis. 
Removing the Smart Cover Lock Screws 
4.  Remove the Smart Cover Lock. 
To reattach the Smart Cover Lock, secure the lock in place with the 
tamper-proof screws. 
2-4    Hardware Reference Guide 

Hardware Upgrades 
Removing the Computer Cover 
To install optional equipment, you must remove the computer cover 
to gain access to internal components. The quick release cover 
latches located on the sides of the computer allow easy removal of 
the computer cover without the use of tools. To remove the cover, 
follow these steps: 
1.  If you have locked the Smart Cover Lock, see the previous 
section on Smart Cover Lock or use Computer Setup to unlock 
it. 
2.  Turn off the computer and any external devices. 
3.  Disconnect the power cord from the power outlet, and disconnect 
any external devices. 
WARNING: Before removing the computer cover, ensure that the 
computer is turned off and that the power cord is disconnected from the 
electrical outlet. 
4.  Press in the button on each side of the front bezel to release the 
quick release cover latches. 
Hardware Reference Guide  2-5 

Hardware Upgrades 
5.   As you slide the computer cover forward, release the buttons 
and allow them to return to the original position, then lift the 
cover up and off the unit. 
To replace the cover, reverse this procedure. 
 Removing the Computer Cover 
2-6    Hardware Reference Guide 

Hardware Upgrades 
Installing Additional Memory 
The computer comes with synchronous dynamic random access 
memory (SDRAM) dual inline memory modules (DIMMs). 
DIMMs 
The memory sockets on the Intel 815e chipset-based system board 
can be populated with industry-standard DIMMs. These memory 
module slots are populated with at least one preinstalled memory 
module. To achieve the maximum memory support, you may be 
required to replace the preinstalled DIMM with a higher capacity 
DIMM. 
For proper system operation, the DIMMs must be industry-standard 
168-pin, unbuffered PC100- or PC133-compliant SDRAM DIMMs, 
depending on the model. The SDRAM DIMMs must support CAS 
Latency 2 or 3 (CL = 2 or CL = 3). They must also contain the 
mandatory Joint Electronic Device Engineering Council (JEDEC) 
Serial Presence Detect (SPD) information. DIMMs constructed with 
x4 SDRAM are not supported; the system will not start using 
unsupported DIMMs. 
The Intel 815e chipset supports both PC100 and PC133 SDRAM 
DIMMs. PC133 DIMMs should be used for optimal operation. If 
both PC100 and PC133 SDRAM DIMMs are installed in a computer, 
the system memory will run at the lower 100Mhz speed. Some 
configurations of PC133 SDRAMs may run at 100Mhz, instead of 
133Mhz. 
CAUTION: Some models support ECC memory and some support 
non-ECC memory. For those systems that do support ECC, Compaq 
does not support mixing ECC and non-ECC memory. Doing so will 
cause the system to blink the NUMLOCK LED on the keyboard 
continuously and, if a speaker is installed in the system, there will be a 
short beep followed by 2 long beeps. In addition, the system will not 
boot the operating system. 
Hardware Reference Guide  2-7 

Hardware Upgrades 
Memory Module Installation 
CAUTION: Your memory module sockets have gold metal contacts. 
When upgrading your memory, it is important to use memory modules 
with gold metal contacts to prevent corrosion and/or oxidation resulting 
from having incompatible metals in contact with each other. 
CAUTION: Static electricity can damage the electronic components of 
the computer or optional cards. Before beginning these procedures, 
ensure that you are discharged of static electricity by briefly touching a 
grounded metal object. See Appendix E, “Electrostatic Discharge,” for 
more information. 
CAUTION: When handling a memory module, be careful not to touch 
any of the contacts. Doing so may damage the module. 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock the lock. 
2.  Shut down the operating system properly, then turn off the 
computer and any external devices, then disconnect the power 
cord from the power outlet. 
3.  Remove the computer cover. 
4.  Rotate the easy access drive bay to an upright position. 
2-8    Hardware Reference Guide 

Hardware Upgrades 
CAUTION: Check the position of all cables and wires before raising or 
lowering the easy access drive bay to prevent damage. 
Rotating the Easy Access Drive Bay 
5.  Locate the memory module sockets. 
WARNING: To reduce risk of personal injury from hot surfaces, allow 
the internal system components to cool before touching. 
Hardware Reference Guide  2-9 

Hardware Upgrades 
6.   Open both latches of the memory module socket 1, and insert 
the memory module into the socket 2. 
Installing a DIMM 
7.  Begin by installing a module into the socket nearest the 
preinstalled module, and install the modules following the 
numerical order of the sockets. 
8.  A memory module can be installed in only one way. Match the 
notch on the module with the tab on the memory socket. Push 
the module down into the socket, ensuring that the module is 
fully inserted and properly seated 3. 
9.  Repeat steps 6 through 8 for any additional modules that you 
want to install. 
10. Replace the computer cover. 
11. If you normally lock the Smart Cover Lock, use Computer Setup 
to relock the lock and enable the Smart Cover Sensor. 
The computer should automatically recognize the additional memory 
the next time you power on the computer. 
2-10    Hardware Reference Guide 

Hardware Upgrades 
Removing the Expansion Card Cage 
To remove the expansion card cage: 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock it. 
2.  Turn off the computer and any external devices. 
3.  Disconnect the power cord from the power outlet, and 
disconnect any external devices that are connected to the 
expansion card cage. 
4.  Remove the computer cover. 
5.  Disconnect all cables attached to the expansion cards.  
6.  Pull the expansion card cage straight up to remove it from the 
chassis. 
Removing the Expansion Card Cage 
When reinstalling the expansion card cage, ensure that the tab on the 
brace latches into the slot on the side of the power supply. 
Hardware Reference Guide  2-11 

Hardware Upgrades 
Installing an Expansion Card 
Your computer has three PCI expansion slots 1. Each slot can 
accommodate an expansion card up to 6.875 inches (17.46 cm) in 
length. To install an expansion card: 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock it. 
2.  Turn off the computer and any external devices. 
3.  Disconnect the power cord from the power outlet, then 
disconnect any external devices. 
4.  Remove the computer cover. 
5.  Remove the expansion card cage and identify the slot into which 
you want to insert the expansion card. 
Location of Expansion Slots in the Expansion Card Cage 
2-12    Hardware Reference Guide 

Hardware Upgrades 
6.  Remove the retaining screws that secure the slot cover to the 
expansion card cage. 
7.  Remove the slot cover from the expansion card cage. 
Removing the Expansion Slot Cover 
Hardware Reference Guide  2-13 

Hardware Upgrades 
8.  Install the expansion card. 
Installing an Expansion Card 
When you install an expansion card, make sure you press firmly on 
the card so that the whole connector seats properly in the expansion 
card slot. 
   9.  Reinstall the retaining screws to secure the card. 
2-14    Hardware Reference Guide 

Hardware Upgrades 
Drive Positions 
Desktop Drive Positions   
1 
3.5-inch, internal, third-height, standard hard drive bay 
2 
5.25-inch drive bay for optional drives 
3 
3.5-inch, third-height, standard, 1.44-MB diskette drive 
To verify the type, size, and capacity of the storage devices installed 
in your computer, run Compaq Computer Setup. Refer to the 
Computer Setup Guide for more information. 
Hardware Reference Guide  2-15 

Hardware Upgrades 
Installing Additional Drives 
The computer has two external drive bays. The first external bay 
contains a preinstalled diskette drive. 
When installing additional drives, follow these guidelines: 
■  For optimal performance, connect hard drives to the primary 
controller. Connect expansion devices, such as CD-ROM, 
IDE tape, and diskette drives, to the secondary controller using 
an 80-conductor IDE cable. 
■  You may install either a third-height or a half-height drive into a 
half-height bay. 
■  You must install guide screws to ensure the drive will line up 
correctly in the drive cage. Compaq has provided extra guide 
screws, installed in the front of the computer chassis, behind the 
front bezel. Some options use metric hardware. The Compaq 
supplied metric screws are black. 
 CAUTION: To prevent loss of work and damage to the computer or drive: 
■  If you are inserting or removing a hard drive, shut down the operating 
system properly, then turn off the computer. Do not remove a hard drive 
while the computer is on or in standby mode. 
■  Before handling a drive, ensure that you are discharged of static 
electricity. While handling a drive, avoid touching the connector. For 
more information about preventing electrostatic damage, see Appendix 
E, “Electrostatic Discharge.” 
■  Handle a drive carefully; do not drop it. 
■  Do not use excessive force when inserting a drive. 
■  Avoid exposing a hard drive to liquids, temperature extremes, or 
products that have magnetic fields such as monitors or speakers. 
le:  
Upgrading the Hard Drive 
The 3.5-inch hard drive is located on the left side of the computer. 
To remove and replace the drive: 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock it. 
2.  Turn off the computer and any external devices. 
3.  Disconnect the power cord from the power outlet. 
2-16    Hardware Reference Guide 

Hardware Upgrades 
4.  Remove the computer cover. 
5. Disconnect the 
1 power cable and 2 signal cable from the back 
of the drive. 
 Disconnecting Cables from the Hard Drive 
6.  Push the locking lever on the right side of the drive to the right 
(facing the front of the computer). Slide the drive to the rear of 
the bay, then lift the drive from the bay. 
 Removing the Hard Drive (Shown from the Rear of the Chassis) 
Hardware Reference Guide  2-17 

Hardware Upgrades 
When replacing the hard drive, transfer the four screws from the old 
drive to the new one. The screws take the place of drive rails. 
If you have installed a hard drive that is not automatically recognized 
by the computer, see Appendix B, “Hard Drive Installation 
Guidelines.” 
CAUTION: To prevent loss of work and damage to the computer or drive: 
■  If you are inserting or removing a hard drive, turn off the computer. Do 
not remove a hard drive while the computer is on or in standby mode. 
■  Before handling a drive, ensure that you are discharged of static 
electricity. While handling a drive, avoid touching the connector. For 
more information about preventing electrostatic damage, see Appendix 
E, “Electrostatic Discharge.” 
■  Handle a drive carefully; do not drop it. 
■  Do not use excessive force when inserting a drive. 
■  Avoid exposing a hard drive to liquids, temperature extremes, or products 
that have magnetic fields such as monitors or speakers. 
■  If a drive must be mailed, place the drive in a bubble-pack mailer or other 
suitable protective packaging and label the package “Fragile: Handle 
With Care.” 
Removing a CD-ROM Drive 
CAUTION: All removable media should be taken out of the drives 
before removing the drive from the computer. 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock it. 
2.  Turn off the computer and any external devices. 
3.  Disconnect the power cord from the power outlet. 
4.  Remove the computer cover. 
5.  Rotate the drive cage to the upright position. 
6.  Rotate the power supply to the upright position. 
2-18    Hardware Reference Guide 

Hardware Upgrades 
7.  Disconnect the audio, signal, and drive power cables. The other 
end of the audio cable should remain connected to the audio 
connector on the system board. 
8.  Pull the drive release latch away from the drive 1. 
9.  Slide the drive toward the front of the drive cage 2, then lift the 
drive out of the computer 3. 
Removing the CD-ROM Drive 
To replace the drive, reverse the removal procedures. 
When replacing the drive, transfer the four screws from the old drive 
to the new one. The screws take the place of drive rails. 
Hardware Reference Guide  2-19 

Hardware Upgrades 
Installing an optional CD-ROM or DVD-ROM Drive 
To install an optional CD-ROM or DVD-ROM drive: 
1.  Remove the CD-ROM drive if present. 
2.  Install two guide screws on each side of the drive. 
CAUTION: Use only 3/16-inch or 5-mm long screws as guide screws. 
Longer screws can damage the internal components of the drive. 
Installing Guide Screws in the CD-ROM or DVD-ROM Drive 
3.  Position the guide screws on the drive into the J-slots in the drive 
bay. Slide the drive toward the front of the computer. 
Ensure that the spring-loaded locking lever properly secures the 
drive. 
2-20    Hardware Reference Guide 

Hardware Upgrades 
4.  Raise the easy access drive bay to the upright position and 
connect the flat ribbon cable and audio cable to the system 
board. 
 Connecting the Flat Ribbon Cable and Audio Cable 
5.  Connect the power cable 1, flat ribbon cable 2, and audio cable 
3 to the rear of the CD-ROM or DVD-ROM drive. 
6.  Return the easy access drive bay to the normal position. 
 Connecting the Flat Ribbon, Audio, and Power Cables to the 
CD-ROM or DVD-ROM Drive 
Hardware Reference Guide  2-21 

Hardware Upgrades 
7.  Remove the bezel blank from the front bezel, if necessary. 
8.  Replace the computer cover. 
9.  The system will automatically recognize the drive and 
reconfigure the computer. 
CAUTION: When servicing the computer, ensure that cables are 
placed in their proper locations during the reassembly process. 
Improper cable placement can damage the computer. 
2-22    Hardware Reference Guide 

A 
Specifications 
     Compaq Evo Small Form Factor 
Desktop Dimensions 
Height  
Width  
Depth 
3
.8 in  
1
2.5 in  
1
4.6 in 
9.7 cm  
31.8 cm  
37.1 cm 
Approximate Weight 20.0 lb  9.1 kg 
Weight Supported (maximum distributed load) 100.0 lb  45.5 kg 
Temperature Range 
Operating  
Nonoperating 
50° to 95°F  
-4° to 140°F  
10° to 35°C  
-20° to 60°C 
Relative Humidity (noncondensing) 
Operating  
Nonoperating 
8-90%  
5-95%  
8-90%  
5-95%  
Maximum Altitude (unpressurized) 
Operating  
Nonoperating 
10,000 ft  
30,000 ft 
3048 m  
9144 m 
Power Supply 
Operating Voltage Range  
Rated Voltage Range  
Rated Line Frequency  
90-132 VAC  
100-127 VAC  
50-60 Hz 
180-264 VAC  
200-240 VAC  
50-60 Hz 
Power Output 120 W  120 W 
Rated Input Current (maximum) 4 A  2 A 
Heat Dissipation 
Maximum  
Nominal 
630 BTU/hr  
315 BTU/hr 
160 kg-cal/hr  
80 kg-cal/hr 
Hardware Reference Guide  A-1 

B 
Hard Drive Installation Guidelines 
Using the Cable-Select Feature with Ultra ATA Devices 
Optional drives are available from Compaq in kits that include a 
special drive cable. The configuration of the drive employs a cable-
select feature that identifies the drive as device 0 (primary drive) or 
device 1 (secondary drive). 
Device 1 is the drive connected to the cable’s middle connector. 
Device 0 is the drive connected to the cable’s end connector (applies 
only to 80-conductor ATA cables). See “Guidelines for Installing 
Ultra ATA Devices” in this appendix for an example of an Ultra 
ATA cable. 
Compaq hard drives ship with jumpers preset to cable-select mode; 
therefore, no jumper setting changes on the existing or optional 
drives are required. If you purchase a third-party hard drive, refer to 
the documentation included with the kit to ensure proper installation 
and configuration of cables. 
If installing a second device on the primary controller, you must use 
an 80-conductor Ultra ATA cable for optimal performance. This 
cable is standard on select models. 
Hardware Reference Guide  B-1 

Hard Drive Installation Guidelines 
Guidelines for Installing Ultra ATA Devices 
When installing additional Ultra ATA drives, follow these 
guidelines: 
■  If using multiple Ultra ATA devices, Compaq recommends that 
the devices be split between the primary and secondary Ultra 
ATA channels for optimum performance. Use an additional 
Ultra ATA cable to connect the additional device to the system 
board. 
■  80-conductor Ultra ATA cable: 
❏  18 inches maximum total length, 80-conductor cable with 
maximum spacing of 6 inches between Device 0 and 
Device 1. 
 80-Conductor Ultra ATA Cable 
1 
Device 0 (master drive) connector 
2 
Device 1 (slave drive) connector 
3 
System board connector 
■  For optimal performance, connect hard drives to the primary 
controller. Connect expansion devices, such as ATA CD-ROM 
and DVD-ROM drives, tape drives, and diskette drives, to the 
secondary controller. 
■  Install either a third-height or a half-height drive into a half-
height bay. 
■  Install guide screws to ensure that the drive lines up correctly in 
the drive cage. Compaq has provided extra guide screws 
installed in the front of the computer chassis behind the front 
bezel. Some options use M3 metric hardware. Compaq supplied 
metric screws are black. 
B-2    Hardware Reference Guide 

Hard Drive Installation Guidelines 
■  If only one device is connected to a cable, that device must be 
attached to the end (Device 0) connector. 
SCSI Devices 
This section contains information relating to SCSI device guidelines 
and installation. 
Guidelines for Using SCSI Devices 
When installing and operating SCSI devices, you must follow these 
guidelines: 
■  A single Ultra SCSI controller supports up to seven SCSI 
devices per channel. 
■  Each Wide-Ultra SCSI, Ultra-Wide SCSI, Wide Ultra2 SCSI, 
Ultra 320 SCSI, or Ultra 160 SCSI controller supports up to 
15 SCSI devices per channel. 
■  If using multiple SCSI devices, Compaq recommends that the 
devices be split between Channel A and Channel B, if available, 
for optimum performance. 
■  SCSI cable recommendation: 
❏  53 inches maximum length twisted-pair, LVD cable with 
built-in terminator, maximum of 5 drives with a minimum 
driving spacing of 5.25 inches. 
■  The SCSI controller requires a unique SCSI ID (0-7 or 8-15) for 
each SCSI device installed. The controller identifies a SCSI 
device by its SCSI ID number rather than by its location. Moving 
a SCSI device from one position to another on the SCSI chain 
does not affect communication between the controller and the 
device. The reserved and available SCSI ID numbers for SCSI 
devices are: 
❏  0—reserved for the primary hard drive 
❏  7—reserved for the controller 
❏  1 through 6 and 8 through 15—available for all other 
SCSI devices 
Hardware Reference Guide  B-3 

Hard Drive Installation Guidelines 
■  Every SCSI chain or circuit must be terminated (closed) at both 
ends. Termination can be accomplished through one of the 
following methods: 
❏  Using a cable with a built-in terminator. This cable was 
shipped with your computer. 
❏  Using a cable with a terminating resistor plug in the last 
connector. 
❏  Connecting a SCSI device with its termination enabled into 
the last connector. 
❏  Connecting an external SCSI device with its termination 
enabled to the external SCSI connector on the rear panel of 
the computer. 
■  Turn on all external SCSI devices before turning on the power to 
the computer. This action enables the SCSI controller to 
recognize the external devices. 
■  The system accommodates a combination of internal and 
external SCSI devices, such as hard drives, tape drives, and CD-
ROM drives. 
■  Compaq does not recommend mixing different-width SCSI 
devices on the same SCSI chain or on the same SCSI channel. 
Mixing devices of different widths on the same chain or channel 
will always result in the data transfer rate of the slowest device 
in that chain. It is acceptable to mix Wide-Ultra2, Ultra 160, and 
Ultra 320 devices on a single channel. Do not put narrow devices 
on a channel with any device type other than another narrow 
device. 
For additional information about optional SCSI devices, refer to the 
documentation included with the device or contact your Compaq 
authorized dealer, reseller, or service provider. 
CAUTION: Do not route cables near the air intake to the power supply. 
Cables routed in this manner can block airflow to the power supply, 
causing it to overheat. 
B-4    Hardware Reference Guide 

Hard Drive Installation Guidelines 
Guidelines for Installing Optional SCSI Devices 
If you mix Ultra ATA and SCSI hard drives in the same system, the 
Ultra ATA drive will be the boot drive unless the boot order is 
changed in the F10 Setup. 
 When replacing a hard drive, the replacement drive should be of the 
same type as the drive being removed. If you are replacing an Ultra 
ATA hard drive with a SCSI hard drive, you will need a multimode 
Low Voltage Differential (LVD) SCSI cable option kit. 
If only one SCSI hard drive is used, it should be installed in bay 4 if 
your computer has four or more bays. 
Before installing a SCSI device: 
■  Verify the SCSI ID of the drive and, if necessary, set the SCSI 
ID to a unique number. See “Guidelines for Using SCSI 
Devices” in this appendix or refer to the documentation included 
with the device. 
■  Determine if the device requires that termination be enabled or 
disabled. Set the termination if necessary. See “Using a SCSI 
Cable” in this appendix or refer to the documentation included 
with the device. 
Some devices may not have terminating jumpers on the device. 
Termination on these devices must be achieved with terminated 
cable. 
Turn on an external SCSI device before turning on power to the 
computer. This enables the system board controller to recognize the 
external SCSI device and automatically reset. When an external 
SCSI device is connected to the external SCSI connector on the rear 
panel of the computer, that device becomes the end of the SCSI 
chain and must be terminated. 
SCSI Controllers 
Select models such as workstations ship with an integrated single 
channel Ultra 160 SCSI controller with an internal connector on the 
system board. 
Hardware Reference Guide  B-5 

Hard Drive Installation Guidelines 
SCSI Cables 
The front drive bays are available for installing or connecting mass 
storage SCSI devices. 
Using a SCSI Cable 
Select models ship with a multimode SCSI cable that supports 
Low Voltage Differential (LVD) or single-ended devices. The cable 
accommodates up to three SCSI devices in the front drive bay area 
(UATA models do not have the SCSI cable). 
 Five-Device SCSI Cable with Terminator 
The cable that shipped with your computer may look different than 
the one illustrated (a five-device cable). 
 For additional information about installing optional SCSI devices, 
refer to the documentation included with the device option kit or 
contact your Compaq authorized dealer, reseller, or service provider. 
Using SCSISelect with SCSI Devices 
The SCSI host adapter includes the SCSISelect utility to configure 
the host adapter and to run SCSI disk utilities. To run the SCSISelect 
utility: 
■  In Post Messages Enabled mode: Press Ctrl+A when the 
Press <Ctrl><A> for SCSISelect Utility message displays 
during POST. 
■  In Post Messages Disabled mode: When the Compaq logo screen 
displays, press any key to exit the logo screen. Immediately after 
exiting the logo screen, press Ctrl+A to access the SCSISelect 
utility. 
B-6    Hardware Reference Guide 

Hard Drive Installation Guidelines 
A menu displays with the following options: 
■  Configure/View Host Adapter Settings 
❏  SCSI Bus Interface Definitions 
◆  Host Adapter SCSI ID 
◆  SCSI Parity Checking 
◆  Host Adapter SCSI Termination 
❏  Additional Options 
◆  Boot Device Options 
◆  SCSI Device Configuration 
◆  Advanced Configuration Options 
■  SCSI Disk Utilities 
Lists all SCSI devices and SCSI ID numbers 
For additional information about configuring POST message 
display status, refer to the Computer Setup Guide on the Reference 
Library CD. 
Choosing the Quiet Drive Options 
 The Quiet Drive is an optional feature and may or may not be 
included on your computer. 
If this computer is equipped with a Quiet Drive or, if you choose to 
install a Quiet Drive, you may configure the drive to operate in Quiet 
mode or Performance mode (default). When idle, the Quiet Drive 
produces an acoustic noise level approximately 4 decibels (dB) lower 
than that of a standard drive.  
When configured to operate in Quiet mode, the Quiet Drive reads 
and writes data at an acoustic noise level approximately 7 dB lower 
than that of a standard drive. 
Hardware Reference Guide  B-7 

Hard Drive Installation Guidelines 
To determine if your computer contains a Quiet Drive or to activate 
Quiet mode, complete the following steps: 
1.  Turn on or restart the computer. If you are in Windows, click 
Start > Shut Down > Restart the Computer. 
2.  When the F10 = Setup message displays in the lower-right 
corner of the screen, press the F10 key. 
If you do not press the F10 key while the message is displayed, you 
must restart the computer to access the utility. 
 3.  Select your language from the list and press the Enter key. 
4.  A choice of five headings displays in the Computer Setup 
Utilities menu. Using the arrow keys or the Tab key, select 
Storage > Device Configuration. 
5.  Select the drive from the list of devices. Press the Enter key. 
6.  Select Quiet Drive > Quiet (Performance is the factory-set 
default.) 
If the Quiet Drive option is not displayed, your computer does not 
contain a Quiet drive. 
7.  To apply and save changes, select File > Save Changes. 
B-8    Hardware Reference Guide 

C 
Battery Replacement 
The battery that comes with your computer provides power to the 
real-time clock and has a minimum lifetime of about three years. 
When replacing the battery, use a battery equivalent to the battery 
originally installed on your computer. Your computer comes with a 
3-volt lithium coin cell battery. 
The lifetime of the lithium battery can be extended by plugging the 
computer into a live AC wall socket. The lithium battery is only used 
when the computer is NOT connected to AC power. 
WARNING: Your computer contains an internal lithium manganese dioxide 
battery. There is a risk of fire and burns if the battery is not handled properly.  
To reduce the risk of personal injury: 
■  Do not attempt to recharge the battery. 
■  Do not expose to temperatures higher than 60°C (140ºF). 
■  Do not disassemble, crush, puncture, short external contacts, or dispose 
of in fire or water. 
■  Replace the battery only with the Compaq spare designated for this 
product. 
CAUTION: Before replacing the battery, it is important to back up the 
computer CMOS settings. When the battery is removed or replaced, 
the CMOS settings will be cleared. Refer to the Troubleshooting Guide 
for information on backing up the CMOS settings. 
Batteries, battery packs, and accumulators should not be disposed of 
together with the general household waste. In order to forward them to 
recycling or proper disposal, please use the public collection system or 
return them to Compaq, their authorized partners, or their agents. 
Hardware Reference Guide  C-1 

Battery Replacement 
CAUTION: Static electricity can damage the electronic components of 
the computer or optional equipment. Before beginning these 
procedures, ensure that you are discharged of static electricity by 
briefly touching a grounded metal object. 
1.  If you have locked the Smart Cover Lock, use Computer Setup 
to unlock the lock and disable the Smart Cover Sensor. 
2.  Shut down the operating system properly, turn off the computer 
and any external devices, disconnect the power cord from the 
electrical outlet, and remove the computer cover or access panel. 
 It may be necessary to remove an expansion card to gain access to 
the battery. 
3.  Locate the battery and battery holder on the system board. 
4.  Depending on the type of battery holder on your system board, 
complete the following instructions to replace the battery. 
Type 1 
a.  Lift the battery out of its holder. 
 Removing a Coin Cell Battery (Type 1) 
C-2    Hardware Reference Guide 

Battery Replacement 
b.  Slide the replacement battery into position, positive side up. 
The battery holder automatically secures the battery in the proper 
position. 
Type 2 
a.  To release the battery from its holder, squeeze the metal 
clamp that extends above one edge of the battery. 
b.  When the battery pops up, lift it out. 
 Removing a Coin Cell Battery (Type 2) 
Hardware Reference Guide  C-3 

Battery Replacement 
c.  To insert the new battery, slide one edge of the replacement 
battery under the holder’s lip with the positive side up. Push 
the other edge down until the clamp snaps over the other 
edge of the battery. 
 Replacing a Coin Cell Battery (Type 2) 
After the battery has been replaced, use the following steps to 
complete this procedure. 
5.  Replace the computer cover or access panel. 
6.  Plug in the computer and turn on power to the computer. 
7.  Reset the date and time, your passwords, and any special system 
setups, using Compaq Computer Setup. Refer to the Computer 
Setup Guide. 
If you normally lock the Smart Cover Lock, use Computer Setup to 
relock the lock and enable the Smart Cover Sensor. 
C-4    Hardware Reference Guide 

D 
Security Lock Provisions 
Installing a Security Lock 
There are several different security locks that may be used to 
secure the computer. The following illustrations portray some of 
the available security provisions which vary by model. Because of 
chassis differences, the slots may be located in a different position 
than shown.  
 Installing Compaq Type 1 Security Bracket (may vary by model) 
WARNING: To avoid injury, use care in handling the separated pieces 
of the security bracket; metal edges may be sharp. Be sure to install 
the bracket so that sharp edges do not extend from the edges of the 
computer chassis. 
Hardware Reference Guide  D-1 

Security Lock Provisions 
Installing Compaq Type 2 Security Bracket (may vary by model) 
WARNING: To avoid injury, use care in handling the separated pieces 
of the security bracket; metal edges may be sharp. Be sure to install 
the bracket so that sharp edges do not extend from the edges of the 
computer chassis. 
D-2    Hardware Reference Guide 

Security Lock Provisions 
 Installing a Kensington Cable Lock with a Compaq Type 2 
Bracket (may vary by model) 
WARNING: To avoid injury, use care in handling the separated pieces 
of the security bracket; metal edges may be sharp. Be sure to install 
the bracket so that sharp edges do not extend from the edges of the 
computer chassis. 
Hardware Reference Guide  D-3 

Security Lock Provisions 
 Installing a Kensington Cable Lock (may vary by model) 
Installing a Kensington Cable Lock (may vary by model) 
D-4    Hardware Reference Guide 

E 
Electrostatic Discharge 
A discharge of static electricity from a finger or other conductor may 
damage system boards or other static-sensitive devices. This type of 
damage may reduce the life expectancy of the device.  
Preventing Electrostatic Damage 
To prevent electrostatic damage, observe the following precautions: 
■  Avoid hand contact by transporting and storing products in 
static-safe containers. 
■  Keep electrostatic-sensitive parts in their containers until they 
arrive at static-free workstations. 
■  Place parts on a grounded surface before removing them from 
their containers. 
■  Avoid touching pins, leads, or circuitry. 
■  Always be properly grounded when touching a static-sensitive 
component or assembly. 
Grounding Methods 
There are several methods for grounding. Use one or more of the 
following methods when handling or installing electrostatic-sensitive 
parts: 
■  Use a wrist strap connected by a ground cord to a grounded 
workstation or computer chassis. Wrist straps are flexible straps 
with a minimum of 1 megohm +/- 10 percent resistance in the 
ground cords. To provide proper ground, wear the strap snug 
against the skin. 
Hardware Reference Guide  E-1 

Electrostatic Discharge 
■  Use heelstraps, toestraps, or bootstraps at standing workstations. 
Wear the straps on both feet when standing on conductive floors 
or dissipating floor mats. 
■  Use conductive field service tools. 
■  Use a portable field service kit with a folding static-dissipating 
work mat. 
If you do not have any of the suggested equipment for proper 
grounding, contact your Compaq authorized dealer, reseller, or 
service provider. 
For more information on static electricity, contact your Compaq 
authorized dealer, reseller, or service provider. 
E-2    Hardware Reference Guide 

F 
Routine Computer Care and 
Shipping Preparation 
Routine Computer Care 
Follow these suggestions to take care of your computer and monitor: 
■  Operate the computer on a sturdy, level surface. Leave a 3-inch 
(7.6-cm) clearance at the back of the system unit and above the 
monitor to permit the required airflow. 
■  Never operate the computer with the cover or side panel 
removed. 
■  Never restrict the airflow into the computer by blocking the front 
vents or air intake. Do not place the keyboard, with the keyboard 
feet down, directly against the front of the desktop unit as this 
also restricts airflow. 
■  Keep the computer away from excessive moisture, direct 
sunlight, and extremes of heat and cold. For information about 
the recommended temperature and humidity ranges for your 
computer, refer to Appendix A, “Specifications,” in this guide. 
■  Keep liquids away from the computer and keyboard. 
■  Never cover the ventilation slots on the monitor with any type of 
material. 
■  Turn off the computer before you do either of the following: 
❏  Wipe the exterior of the computer with a soft, damp cloth as 
needed. Using cleaning products may discolor or damage the 
finish. 
❏  Occasionally clean the air vents on the front and back of the 
computer. Lint and other foreign matter can block the vents 
and limit the airflow. 
Hardware Reference Guide  F-1 

Routine Computer Care and Shipping Preparation 
CD-ROM Drive Precautions 
Be sure to observe the following guidelines while operating or 
cleaning your CD-ROM drive. 
Operation 
■  Do not move the drive during operation. This may cause it to 
malfunction during reading. 
■  Avoid exposing the drive to sudden changes in temperature, as 
condensation may form inside the unit. If the temperature 
suddenly changes while the drive is on, wait at least one hour 
before you turn off the power. If you operate the unit 
immediately, it may malfunction while reading. 
■  Avoid placing the drive in a location that is subject to high 
humidity, extreme temperatures, mechanical vibration, or direct 
sunlight. 
Cleaning 
■  Clean the panel and controls with a soft, dry cloth or a soft cloth 
lightly moistened with a mild detergent solution. Never spray 
cleaning fluids directly on the unit. 
■  Avoid using any type of solvent, such as alcohol or benzene, 
which may damage the finish. 
Safety 
If any object or liquid falls into the drive, immediately unplug the 
computer and have it checked by an authorized Compaq service 
provider. 
F-2    Hardware Reference Guide 

Routine Computer Care and Shipping Preparation 
Shipping Preparation 
Follow these suggestions when preparing to ship your computer: 
1.  Back up the hard drive files on PD discs, tape cartridges, or 
diskettes. Be sure that the backup media is not exposed to 
electrical or magnetic impulses while stored or in transit. 
The hard drive locks automatically when the system power is 
turned off. 
2.  Remove and store any program diskettes from the diskette 
drives. 
3.  Insert a blank diskette into the diskette drive to protect the drive 
while in transit. Do not use a diskette on which you have stored 
or plan to store data. 
4.  Turn off the computer and external devices. 
5.  Disconnect the power cord from the electrical outlet, then from 
the computer. 
6.  Disconnect the system components and external devices from 
their power sources, then from the computer. 
Ensure that all boards are seated properly and secured in the board 
slots before shipping the computer. 
 7.  Pack the system components and external devices in their 
original packing boxes or similar packaging with sufficient 
packing material to protect them. 
For environmental nonoperating ranges, see Appendix A, 
“Specifications,” in this guide. 
Hardware Reference Guide  F-3 

Index 
B 
battery 
replacement C–1 
C 
CD-ROM drive 
installing 2–20 
removing 2–18 
Components 
Keyboard 1–4 
components 
front panel 1–2 
rear panel 1–3 
computer care F–1 
computer cover 
removing 2–5 
D 
DIMMs (dual inline memory modules) 
installing 2–7 
drawer installation method 2–2 
drive positions 2–15 
drives 
additional 2–16 
DVD-ROM drive 2–20 
installing 2–20 
E 
electrostatic discharge E–1 
expansion card 2–12 
F 
front panel components 1–2 
H 
hard drive 
installation guidelines B–1 
upgrading 2–16 
I 
installation sequence 2–1 
installing 
additional drives 2–16 
an expansion card 2–12 
CD-ROM drive 2–20 
memory 2–7 
memory modules 2–7 
Intel 815e chipset 2–7 
K 
keyboard 1–4 
Windows Logo Key 1–6 
M 
memory 
DIMMs 2–7 
installing 2–7 
SDRAM 2–7 
memory module sockets 2–8 
mouse 1–6 
Q 
Quiet Drive B–7 
R 
rear panel components 1–3 
removing 
CD-ROM drive 2–18 
computer cover 2–5 
expansion card cage 2–11 
S 
SCSI controller B–5 
Hardware Reference Guide  Index-1 

Index 
SCSI device 
guidelines B–3 
SCSISelect utility B–6 
SDRAM (synchronous dynamic random 
access memory) 2–7 
security lock provisions D–1 
serial number 1–7 
shipping preparation F–1 
smart cover lock 
failsafe key 2–3 
specifications A–1 
U 
Ultra ATA devices B–1 
W 
Windows Logo Key 1–6 
Index-2    Hardware Reference Guide