Hp Elitedesk 800 G1 Small Form Factor Pc Reference Guide Camelot800 SFF IPSM

2015-01-05

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Illustrated Parts & Service Map
HP EliteDesk 800 G1 - Small Form Factor
© 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Document Number 723288-001. 1st Edition July 2013.
Cables

Key Specifications
Intel® Core i7, i5

RAM Type

Non-ECC DDR3 PC3-12800 (1600 MHz)

Maximum RAM

32 GB

Expansion Slots

•
•

Chipset

Intel Q87

Graphics Adapter

Integrated Intel HD graphics

Bays

•
•
•
•

Preinstalled Operating
Systems

Front I/O assembly

732755-001

2

Power switch assembly

732756-001

3

SATA drive power cable

732759-001

*

Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end

732753-001

*

Optical drive SATA cable, 19.5 inch, 2 straight ends

638813-001

*

SATA cable, 25.2 inch, 1 straight end, 1 angled end

638814-001

*

DMS-59 to dual VGA cable

463023-001

*

Adapter, DisplayPort to VGA

632484-001

*

Adapter, DisplayPort to DVI

662723-001

*

Adapter, DisplayPort to HDMI

617450-001

*

DisplayPort cable

487562-001

*Not shown

Processor Type

I/O Interfaces

1

Keyboards (not illustrated)
PS/2
USB
Wireless
Smart card
Wireless (keyboard, mouse, dongle)

(2) PCIe-x16
(1) PCIe-x1

(1) Slimline optical drive bay
(1) external 3.5-inch
(1) internal 3.5-inch storage drive bay
(1) internal 2.5-inch storage drive bay

Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack,
microphone jack
Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort,
VGA, serial port, PS/2 mouse and keyboard, RJ-45 network
connector, 3.5mm audio in/out jacks
•
•
•
•

Windows 8
Windows 7
Novell SUSE Linux Enterprise Desktop 11
FreeDOS 2.0

Spare Parts

724718-xx1
724720-xx1
724722-xx1
701427-xx1
730323-xx1

Arabic

-17x

LA Spanish

-16x

Belgian

-18x

Norwegian

-09x

Brazilian Portuguese

-20x

People’s Republic of China

-AAx

Bulgaria

-26x

Portuguese

-13x

Czech

-22x

Romanian

-27x

Danish

-08x

Russian

-25x

Finnish

-35x

Saudi Arabia

-DEx

French

-05x

Slovakian

-23x

French Canadian

-12x

South Korea

-KDx

German

-04x

Spanish

-07x

Greek

-15x

Swedish

-10x

Hebrew

-BBx

Swiss

-11x

Hungarian

-21x

Taiwanese

-ABx

International

-37x

Thai

-28x

International English

-L3x

Turkish

-14x

Italian

-06x

U.S.

-00x

Japanese

-29x

U.K.

-03x

Mass Storage Devices (not illustrated)
DVD-ROM drive

System Unit

608394-001

DVD±RW drive

657958-001

Blu-ray BD-RW SuperMulti XL Drive

719157-001

2 TB, 7200 rpm hard drive

616608-001

1 TB, hybrid SSD, 2.5-inch hard drive

724937-001

732757-001

1 TB, 10000 rpm hard drive

719106-001
613202-001

1

Front bezel

2

Access panel

732760-001

1 TB, 7200 rpm hard drive

3

Power supply, 92% efficient

702455-001

750 GB, 7200 rpm hard drive, hybrid, 2.5-inch hard drive

719105-001

*

Power supply, 90% efficient

702456-001

500 GB, hybrid SSD, 2.5-inch hard drive

724938-001

*

Power supply, standard

702457-001

500 GB, 10000 rpm hard drive

683923-001

*

Optical drive bezel blank

732769-001

500 GB, 7200 rpm hard drive, self-encrypting (SED)

696442-001

256 GB Solid State Drive (SSD), self-encrypting (SED)

680020-001

128 GB Solid State Drive (SSD)

665961-001

32 GB mSATA drive

686616-001

* Not shown

HP EliteDesk 800 G1, SFF Chassis

723288-001

page 1

Standard and Optional Boards (not illustrated)
System board (includes replacement thermal material)
System board for use in models without Windows 8

717522-001

System board for use in models with Windows 8 Standard

717522-501

System board for use in models with Windows 8 Professional

717522-601

System board for use in models with Windows 8 Professional

727722-001

Memory modules (PC3-12800, CL11)
8-GB

689375-001

4-GB

671613-001

2-GB

671612-001

Other boards
Miscellaneous Parts

nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB

720837-001

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

707252-001

1

Fan sink

727150-001

AMD Radeon HD8490 PCIe x16 graphics card, 1 GB

717219-001

2

Fan duct

727145-001

AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB DDR3

717220-001

3

Speaker

727149-001

Intel PRO/1000 single port GbE NIC, includes bracket

728562-001

4

Hood sensor

638816-001

HP WLAN 802.11 a/b/g/n 2x2 PCIe module

695915-001

*

Solenoid lock

732772-001

Intel Core i7 processors (include thermal material)

*

Printer port, PCI card

638817-001

4770, 3.4 GHz, 8-MB L3 cache

*

HP Ultraslim Keyed Cable Lock

703372-001

Intel Core i5 processors (include thermal material)

*

Rubber foot

583654-001

4670, 3.4 GHz, 6-MB L3 cache

727381-001

*

Chassis stand

688952-001

4570, 3.2 GHz, 6-MB L3 cache

727380-001

*

Serial port, PCI card

638815-001

*

Hard drive conversion bracket

397117-001

*

USB powered speakers

636917-001

*

Mouse, PS2, optical

674315-001

*

Mouse, USB, HP Elite

674318-001

*

Mouse, washable

724795-001

*

Mouse, wireless, HP Elite

674317-001

*

Mouse, USB, optical

674316-001

727373-001

Common POST Error Messages
Screen Message

Probable Cause

Recommended Action

101-Option ROM Error

1. System ROM checksum
error.

1. Verify ROM, reflash if required
2. Remove suspected card,
reboot
3. Clear CMOS memory, reboot
4. Replace system board

2. Expansion board option
ROM checksum

*Not shown

103-System Board
Failure

DMA, timers

1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.

Diagnostic LEDs

164-Memory Size Error
and
201-Memory Error

Incorrect memory configuration

1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.

214-DIMM Configuration
Warning

Populated DIMM configuration is not optimized

Rearrange the DIMMs so that
each channel has the same
amount of memory.

301-, 304-Keyboard
error

Keyboard failure.

Check keyboard connection or
keys. Check connector for bent or
missing pins. Replace keyboard. If
304, possible system board problem.

LED

Color

LED Activity

Power

White

On

Computer on

Power

White

1 blink every 2 seconds

Normal Suspend Mode

Power

Red

1 blink every second followed
by a 2 second pause

CPU thermal shutdown

Power

Red

3 blinks, 1 blink every second
followed by a 2 second pause

Processor not installed

Power

Red

4 blinks, 1 blink every second
followed by a 2 second pause

Power failure (power supply overload)

Power

Red

5 blinks, 1 blink every second
followed by a 2 second pause

Pre-video memory error

Power

Red

6 blinks, 1 blink every second
followed by a 2 second pause

Pre-video graphics error

Power

Red

7 blinks, 1 blink every second
followed by a 2 second pause

System board failure (ROM

Power

Red

8 blinks, 1 blink every second
followed by a 2 second pause

Invalid ROM based on Checksum

Power

Red

9 blinks, 1 blink every second
followed by a 2 second pause

System powers on but is unable to
boot

Power

Red

10 blinks, 1 blink every second
followed by a 2 second pause

Bad option card

Power

Red

11 blinks, 1 blink every second
followed by a 2 second pause

Current processor does not support a
feature previously enabled.

none

none

System does not power on and
LEDs are not flashing

System unable to power on

HP EliteDesk 800 G1, SFF Chassis

State/Message

501-Display Adapter Fail- Graphics display controller.
ure

1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.

1720-SMART Hard Drive
Detects Imminent Failure

1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.

723288-001

Hard drive is about to fail.

page 2

System Setup and Boot
Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10
at the appropriate time, you must restart the computer and again press F10 when the monitor
light turns green. NOTE: Not all settings are available for all models.

Advanced
(continued)

Onboard Devices - Allows you to set resources for or disable on-board system
devices.
Device Options - Allows you to set:
• Printer mode (Bi-Directional, EPP + ECP, Output Only)
• Num Lock State at Power-on (off/on)
• Integrated Video (enable/disable)
• Integrated Graphics (Auto/Disable/Force)
• Internal Speaker (enable/disable)
• NIC PXE Option ROM Download (enable/disable)
• SATA RAID Option ROM Download (enable/disable)
• Multi-Processor (enable/disable)
• Hyper-threading (enable/disable)
• Turbo Mode (enable/disable)

Computer Setup Menu
Heading

Option/Description

File

System Information - Lists the following main system specifications:
•
•
•
•
•
•

Product name
SKU number (some models)
Processor type/speed/stepping
Cache size (L1/L2/L3)
Installed memory size/speed/ch
Integrated MAC Address

•
•
•
•
•

System BIOS
Chassis serial number
Asset tracking number
ME firmware version
ME management mode

VGA Configuration - Allows you to specify which VGA controller is the “boot”/
primary. Displayed only if add-in video card installed.

About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.

AMT Configuration - Allows you to set:
• AMT (enable/disable)
• Unconfigure AMT/ME (enable/disable)
• Hide Unconfigure ME Confirmation Prompt (enable/disable)
• Watchdog Timer (enable/disable)

Replicated Setup - Allows you to save or restore system configuration to/from
a USB flash drive.
Default Setup - Allows you to save current settings as default or restore factory settings as default.
Apply Defaults and Exit - Applies the selected default settings and clears any
established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup.
Storage

Device Configuration - Lists all installed BIOS-controlled storage devices. The
following options are available:
•
•
•
•

CD-ROM
Hard Disk
Default Values
Translation Mode

•
•
•
•

SSD Life Used
SMART (ATA disks only)
Diskette
SATA Defaults

Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.

Storage Options - Allows you to set:
• eSATA Port - Set SATA port as eSATA port for use with external drive.
• SATA Emulation - Choose how the SATA controller and devices are accessed
by the OS. SATA Emulation choices are AHCI, RAID, or IDE.
• Removable Media Boot - Enables/disables ability to boot the system from
removable media.
• Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.
DPS Self-Test - Execute self-tests on ATA hard drives capable of performing
the Drive Protection System (DPS) self-tests.
Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify
hard drive boot order.
• Shortcut to Temporarily Override Boot Order
Security

Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA
palette snooping.

Setup Password - Set and enable the setup (Admin) password.
Power-On Password - Set and enable power-on password.

4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your
new password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.

Password Options - Allows to you enable/disable:
• Lock Legacy Resources
• Setup Browse Mode
• Password prompt on F9 & F12
• Network Server Mode

4. Press Enter.

Smart Cover - Allows you to lock/unlock the smart cover and set the cover
removal sensor to disable/notify user/setup password.

1. Turn on or restart the computer.

The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password

Device Security - Set Device Available/Device Hidden for: embedded security device,
system audio, network controller, USB controller, serial/parallel ports, and SATA
ports.
USB Security - Set Device Available/Device Hidden for front USB ports, rear USB
ports, internal USB ports, accessory USB ports.

To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.

Slot Security - Disable the PCI, PCIe, and Mini Card slots.

3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/

Network Boot - Enables/disables boot from OS (NIC models only).

4. Press Enter.

System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard
locale setting.

Clearing CMOS

Master Boot Record Security - enables/disables MBR.

1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.

System Security - Allows you to set:
• Data Execution Prevention (enable/disable)
• SVM CPU Virtualization (enable/disable).
• Virtualization Technology (VTx) (enable/disable)
• Virtualization Technology/Directed IO (VTd) (enable/disable)
• Trusted Execution Technology (enable/disable)
• Embedded Security Device (enable/disable)
• Reset to Factory Settings (Do not reset/Reset)
• Measure boot variables/devices to PCR1 (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
• No PPI provisioning (Windows 8 only; enable/disable)
• Allow PPI policy to be changed by OS (enable/disable)

3. On the system board, press and hold the CMOS button for 5 seconds.
4. Replace the chassis access panel and reconnect the power cord.
5. Turn on the computer and allow it to start.

DriveLock Security - Allows you to assign or modify a master or user password
for hard drives.
Secure Boot Configuration (Windows 8 only)
• Legacy Support (enable/disable)
• Secure Boot (enable/disable).
• Key Management (enable/disable)
• Fast Boot (enable/disable)
Power

OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates.
Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller
Thermal - Control minimum fan speed.

Advanced

Power-On Options - Allows you to set:
• POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)
• POST messages (enable/disable)
• Press the ESC key for Startup Menu (enable/disable)
• Option ROM Prompt (enable/disable)
• After Power Loss (off/on/previous state)
• POST Delay (none, 5, 10, 15, 20, or 60 seconds)
• Remote Wakeup Boot Source (remote server/local hard drive)
• Factory Recovery Boot Support (enable/disable)
• Bypass F1 Prompt on Configuration Changes (enable/disable)
BIOS Power-On - Set the computer to turn on at a preset time.

HP EliteDesk 800 G1, SFF Chassis

723288-001

page 3

System Board

System Board Connectors and Jumpers (component location may vary)
X4PCIEXP

PCI Express x16 slot downshifted to a x4

DIMM1

X1PCIEXP2

PCIe x1 slot

PB/LED

Memory socket - Channel B
Power switch connector

X1PCIEXP1

PCIe x1 slot

PWR CMD

Power connector

X16PCIEXP

PCI Express x16 slot

SATA PWR0

SATA drive power connector

IN//OUT

Audio connectors

PWR

Main power connector

USB

USB connectors

FRONT USB 3.0

Front USB 3.0 Ports

VGA/COMA

Monitor connector/serial port

SPKR

Speaker connector

DISPLAYPORT

DisplayPort connector

MEDIA 3.0

USB 3.0 device, such as a USB 3.0 media card reader

RJ45/USB

Network/USB connectors

SATA0

Primary hard drive

PS2

PS/2 keyboard/mouse connectors

SATA1

Any SATA device other than the primary hard drive

PAR

Parallel port connector

SATA2

Any SATA device other than the primary hard drive

COMB

Serial port connector

MEDIA

USB 2.0 device, such as a USB 2.0 media card reader

PWRCPU

CPU power connector

FRONT USB

Front USB connector

XU1

Processor socket

PSWD

Password header

CPUFAN

Fan sink fan connector

CMOS

CMOS header

CLINK

C-link connector

XBT

RTC battery socket

DIMM4

Memory socket - Channel A

HSENSE

Hood sensor connector

DIMM3

Memory socket - Channel A

HLOCK

Hood lock connector

DIMM2

Memory socket - Channel B

FRONT AUD

Front panel connector

HP EliteDesk 800 G1, SFF Chassis

723288-001

page 4



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