Hp Envy 110 E All In One Printer D411A Users Manual D411 Series

Hp-D411-Users-Manual-544974 hp-d411-users-manual-544974

D411 to the manual 2162275e-de83-41ae-b0ef-74f224a5ca88

2015-01-05

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HP ENVY 110 e-All-in-One D411
series
Contents
1 HP ENVY 110 e-All-in-One D411 series Help...................................................................................................................3
2 Get to know the HP ENVY 110 series
Printer parts..........................................................................................................................................................................5
Control panel features..........................................................................................................................................................6
3 How do I?............................................................................................................................................................................9
4Print
Print photos........................................................................................................................................................................11
Print documents.................................................................................................................................................................12
Print labels and envelopes.................................................................................................................................................13
Select Print Media..............................................................................................................................................................14
Load media.........................................................................................................................................................................14
Recommended papers for photo printing ..........................................................................................................................15
Recommended papers for printing and copying.................................................................................................................16
Tips for print success..........................................................................................................................................................16
5 Copy and scan
Copy text or mixed documents...........................................................................................................................................19
Scan to a computer, USB drive, or memory card...............................................................................................................21
Tips for copy and scan success.........................................................................................................................................22
6 Use Web Services
Print from anywhere with HP ePrint...................................................................................................................................23
Print Apps...........................................................................................................................................................................24
Visit the HP ePrintCenter website......................................................................................................................................24
7 Send and receive faxes with eFax
Set up the printer for faxing (required)...............................................................................................................................25
Send a fax..........................................................................................................................................................................26
Receive a fax......................................................................................................................................................................26
Fax Settings........................................................................................................................................................................26
Fax Issues and Questions..................................................................................................................................................26
8 Work with cartridges
Check the estimated ink levels...........................................................................................................................................27
Replace the cartridges.......................................................................................................................................................27
Order ink supplies..............................................................................................................................................................29
Clean cartridges.................................................................................................................................................................29
Clean for back of page ink smearing..................................................................................................................................29
Clean paper feed................................................................................................................................................................29
Cartridge warranty information...........................................................................................................................................30
Tips for working with ink.....................................................................................................................................................30
9 Connectivity
Add the HP ENVY 110 series to a network........................................................................................................................31
Tips for setting up and using a networked printer..............................................................................................................33
10 Solve a problem
Get more help.....................................................................................................................................................................35
Unable to print....................................................................................................................................................................35
Resolve print quality issues................................................................................................................................................37
Resolve copy and scan issues...........................................................................................................................................37
Clear a paper jam...............................................................................................................................................................37
Troubleshooting print carriage jams...................................................................................................................................38
HP support..........................................................................................................................................................................39
1
Contents
11 Technical information
Notice.................................................................................................................................................................................41
Specifications.....................................................................................................................................................................41
Environmental product stewardship program.....................................................................................................................44
Regulatory notices..............................................................................................................................................................49
Regulatory wireless statements.........................................................................................................................................52
Index........................................................................................................................................................................................55
2
Contents
1 HP ENVY 110 e-All-in-One D411 series
Help
For information about the HP ENVY 110 series, see:
Get to know the HP ENVY 110 series on page 5
How do I? on page 9
Print on page 11
Copy and scan on page 19
Use Web Services on page 23
Work with cartridges on page 27
Connectivity on page 31
Solve a problem on page 35
Technical information on page 41
HP support on page 39
HP ENVY 110 e-All-in-One D411 series Help 3
HP ENVY 110 e-All-in-One D411
series Help
Chapter 1
4 HP ENVY 110 e-All-in-One D411 series Help
HP ENVY 110 e-All-in-One D411
series Help
2 Get to know the HP ENVY 110 series
Printer parts
Control panel features
Printer parts
Front view of the printer
Get to know the HP ENVY 110 series 5
Get to know the HP ENVY 110
series
1Lid
2Lid backing
3Glass
4 Access door (closed)
5 On button. Touch once to turn on or turn off your printer. When the printer is off, a small amount of power is still
used. To completely remove power, turn off the printer, then unplug the power cord.
6 Paper tray (closed)
7 Wireless LED
8 Output tray extender. Comes out automatically when printing or copying, then stows automatically.
9 Color graphics display (also referred to as the display)
10 USB flash drive slot
11 Memory card slots
12 Printer access door (open)
13 Paper path cover
14 Squeeze buttons for removing paper path cover
15 Paper-width guides
16 Paper tray (out)
17 Print cartridge carriage
18 Print cartridges (installed)
19 Port for connecting with a USB cable to a computer, instead of wireless connection. Some features are available
only with a wireless network connection.
20 Power connection. Use only the power cord supplied by HP.
Control panel features
The touch screen display shows menus, photos, and messages. You can touch and drag your finger horizontally
to scroll through photos and vertically through list menus.
NOTE: eFax may not be available in all countries/regions.
Chapter 2
6 Get to know the HP ENVY 110 series
Get to know the HP ENVY 110
series
1Home: Returns to the Home screen, the screen that is displayed when you first turn on the printer.
2Get More: If Web Services are enabled, takes you to the Internet for downloading more Apps.
3Back: Returns to the previous screen on the display.
4Photo: Opens the Photo menu. From there, you can view and print photos, connect to Snapfish, reprint a printed photo,
or save photos to a USB flash drive or a memory card.
5Copy: Opens the Copy menu where you can preview your copy, edit for size and darkness, select black or color, and
select the number of copies. You can also change settings to make 2-sided copies, or select size, quality, and paper
type.
6Scan: Opens the Scan menu, where you can select a destination for your scan.
7eFax: Opens the eFax internet fax service. Send and receive faxes without fax hardware or a phone line. Internet
connection and Web Services required.
8Cancel: Stops the current operation.
9Apps: Provide quick and easy access to pages to print from the Web, such as maps, coupons, coloring pages, puzzles,
and more.
10 Help: Shows information on the display to assist in the current operation.
11 Setup: Opens the Setup menu with a list of other menus from which you can change product settings and perform
maintenance functions. Setup menus include Network, Web, Tools, and Preferences.
12 Ink Status: Opens the Ink Status dashboard, showing estimated ink levels by cartridge.
13 Apps Manager: Opens the Apps Manager where you can manage settings or remove Apps.
14 Wireless: Opens the Wireless Menu with options for setting up a wireless connection, testing the connection, and
turning wireless on and off.
15 Web Services: Opens the Web Services menu with options for enabling or turning off Web Services and ePrint,
checking for product updates, and configuring other web settings.
Control panel features 7
Get to know the HP ENVY 110
series
Chapter 2
8 Get to know the HP ENVY 110 series
Get to know the HP ENVY 110
series
3 How do I?
This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.
Load media on page 14
Clear a paper jam on page 37
Replace the cartridges on page 27
Copy text or mixed documents on page 19
Print Apps on page 24
Scan to a computer, USB drive, or memory card
on page 21
Print from anywhere with HP ePrint on page 23
Get more help on page 35
Send and receive faxes with eFax on page 25
How do I? 9
How do I?
Chapter 3
10 How do I?
How do I?
4Print
Print documents on page 12
Print photos on page 11
Print labels and envelopes on page 13
Print from anywhere with HP ePrint on page 23
Print Apps on page 24
Related topics
Load media on page 14
Tips for print success on page 16
Print photos
Print photos from a memory card
Print photos saved on your computer
Print photos from a memory card
Print photos from a memory card
1. Load photo paper into the paper tray.
2. Insert a memory card into the slot.
3. On the Home screen, touch Photo to display the Photo Menu.
4. On the Photo Menu, touch View & Print to display the Photo Menu.
5. Touch Select All if you wish to print all the photos on the memory card. Or, touch and drag your finger to
scroll through the photos. Tap those you wish to select.
6. Touch the up and down arrow to display the number of photos to print.
7. Touch Edit to select options to edit the selected photos. You can rotate a photo, crop, turn Photo Fix on and
off, adjust brightness, or choose a color effect.
Print 11
Print
8. Touch Print to preview the selected photos for printing. Touch Settings to adjust layout, paper type, red eye
removal, auto align, or date stamp. You can save any new settings as defaults. Touch Settings again to
close menus without making any selections.
9. Touch Print to begin printing. The control panel will rise and the output tray extender will automatically come
out. After you remove your prints, the extender will automatically stow out of view.
Print photos saved on your computer
Most print settings are automatically handled by the software application. You need to change the settings
manually only when you change print quality, print on specific types of paper or transparency film, or use special
features.
To print a photo on photo paper
1. Make sure the output tray is open.
2. Remove all paper from the input tray, and then load the photo paper with side to be printed on facing down.
NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top.
See Load media on page 14 for more information.
3. On the File menu in your software application, click Print.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
6. Select the appropriate options.
•On Layout tab select Portrait or Landscape orientation.
•On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media
drop-down lists.
Click Advanced to select the appropriate output quality from the Printer Features list.
NOTE: For maximum dpi resolution, use Print Quality settings to select Photo Paper and Best Quality.
Make sure you are printing in color. Then select the Advanced tab and select Yes in the Enable
Maximum dpi setting.
7. Click OK to return to the Properties dialog box.
8. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce
the quality of your printout. Photo paper should be flat before printing.
Print documents
Most print settings are automatically handled by the software application. You need to change the settings
manually only when you change print quality, print on specific types of paper or transparency film, or use special
features.
Chapter 4
12 Print
Print
To print from a software application
1. Make sure the output tray is open.
2. Make sure you have paper loaded in the input tray.
See Load media on page 14 for more information.
3. From your software application, click the Print button.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
6. Select the appropriate options.
•On Layout tab select Portrait or Landscape orientation.
•On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media
drop-down lists.
Click Advanced to select the appropriate output quality from the Printer Features list.
7. Click OK to close the Properties dialog box.
8. Click Print or OK to begin printing.
Related topics
Load media on page 14
Tips for print success on page 16
Print labels and envelopes
With the HP ENVY 110 series, you can print on a single envelope, a group of envelopes, or label sheets
designed for inkjet printers.
To print a group of addresses on labels or envelopes
1. Print a test page on plain paper first.
2. Place the test page on top of the label sheet or envelope, and hold both up to the light. Check the spacing for
each block of text. Make adjustments as needed.
3. Load the labels or envelopes into the paper tray.
CAUTION: Do not use envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.
4. Slide paper-width guides inward against the stack of labels or envelopes until the guides stop.
5. Select the appropriate options.
•On Paper/Quality tab select a Plain paper type.
Click the Advanced button, and select the appropriate envelope size from the Paper Size drop down
menu.
6. Click OK, and then click Print or OK in the Print dialog box.
Print labels and envelopes 13
Print
Select Print Media
The HP ENVY 110 series printer is designed to work well with most types of office media. Use HP media for
optimum print quality. Visit the HP Web site at www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers
with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and
produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
To purchase HP papers, go to Shop for Products and Services and select ink, toner and paper.
Load media
Do one of the following
Load A4 or 8 1/2 x 11 inch paper
Pull out paper tray.
Slide paper-width guides outward. Remove any other media previously loaded.
Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack
forward inside tray until it stops.
Slide paper-width guides inward until they stop at edge of paper.
Close paper tray.
Load 10 x 15 cm (4 x 6 inch) paper
Pull out paper tray.
Slide paper-width guides outward. Remove any other media previously loaded.
Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack
forward inside tray until it stops.
Slide paper-width guides inward until they stop at edge of paper.
Chapter 4
14 Print
Print
Close paper tray.
Load envelopes
Pull out paper tray.
Slide paper-width guides outward. Remove any other media previously loaded.
Insert stack of envelopes into center of paper tray with short edge forward and print side down. Push
stack forward inside tray until it stops.
Slide paper-width guides inward until they stop at edge of paper.
Close paper tray.
Related topics
Tips for print success on page 16
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed for the type of project
you are printing. Depending on your country/region, some of these papers might not be available.
Paper Description
HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing
professional-quality photos. Features an instant-dry finish for
easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes,
including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18
cm (5 x 7 inch) and two finishes – high gloss or soft gloss
(satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy
handling without smudging. It resists water, smears,
fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in
several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6
inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or
soft gloss (satin matte). It is acid-free for longer lasting
documents.
HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo
paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer.
Available in glossy finish in 8.5 x 11 inch, A4, 4 x 6 inch and
10 x 15 cm. It is acid-free for longer lasting documents.
HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink
cartridges and HP Advanced Photo Paper to save you time
and take the guesswork out of printing affordable Lab-quality
photos with your HP printer. Original HP inks and HP
Advanced Photo Paper have been designed to work together
so your photos are long lasting and vivid, print after print.
Recommended papers for photo printing 15
Print
Paper Description
Great for printing out an entire vacation’s worth of photos or
multiple prints to share.
Recommended papers for printing and copying
Depending on your country/region, some of these papers might not be available.
Paper Description
HP Brochure Paper and HP Professional Paper 180gsm These papers are glossy-coated or matte-coated on both
sides for two-sided use. They are the best choice for
producing professional-quality marketing materials such as
brochures and mailers as well as business graphics for report
covers and calendars.
HP Premium Presentation120gsm Paper and HP
Professional Paper 120gsm
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are a
professional weight for an impressive look and feel.
HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors
and sharp text. It is opaque enough for two-sided color usage
with no showthrough, which makes it ideal for newsletters,
reports, and flyers. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It
produces documents that look and feel more substantial than
documents printed on standard multipurpose or copy paper.
It features ColorLok Technology for less smearing, bolder
blacks and vivid colors.
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is
suitable for copies, drafts, memos and other everyday
documents. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
HP Office Recycled Paper HP Office Recycled Paper is a high-quality multifunction
paper made with 30% recycled fiber. It features ColorLok
Technology for less smearing, bolder blacks and vivid colors.
HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white
fabrics) are the ideal solution for creating custom T-shirts
from your digital photos.
Tips for print success
Use the following tips to print successfully.
Use genuine HP cartridges. Genuine HP cartridges are designed for and tested with HP printers to help you
produce great results, time after time.
Make sure the cartridges have sufficient ink. To view the estimated ink levels, touch the Ink Supplies icon on
the Home screen.
Load a stack of paper, not just one page. Use clean and flat paper of the same size. Make sure only one type
of paper is loaded at a time.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide
does not bend the paper in the input tray.
Set the paper size and type and print quality settings according to the type and size of paper loaded in the
input tray. Your computer and printer usually choose these settings automatically, but you can adjust them to
produce the print quality that best suits your needs.
Paper settings control the amount of ink laid down on the paper. Using the setting that matches your
document and photo paper is essential to making good prints.
Chapter 4
(continued)
16 Print
Print
Select the quality of the print from the Print Quality setting in your application's Print command:
Draft: prints faster and uses less ink for drafts and everyday printing. but print color will be lighter
Normal: for high-quality documents.
Best: for high-quality photos
Maximum dpi: for the highest possible dpi resolution with supported types of HP photo paper.
Learn how to share your photos online and order prints. Click here to go online for more information.
Learn about Apps Manager for printing recipes, coupons, and other content from the web, simply and easily.
Click here to go online for more information.
Learn how to print from anywhere by sending an email and attachments to your printer. Click here to go
online for more information.
Tips for print success 17
Print
Chapter 4
18 Print
Print
5 Copy and scan
Copy text or mixed documents
Scan to a computer, USB drive, or memory card
Tips for copy and scan success
Copy text or mixed documents
Do one of the following:
1-sided copy
a. Load paper.
Load full-size paper in the paper tray.
b. Load original.
Lift lid on product.
Load original print side down on right front corner of glass.
Copy and scan 19
Copy and scan
Close lid.
c. Specify number of copies and settings
Touch Copy on Home screen.
The Copy preview appears.
Touch the screen to set the number of copies.
d.Start copy.
Touch B&W or Color.
2-sided copy
a. Load paper.
Load full-size paper in the main input tray.
b. Load original.
Lift lid on product.
Load original print side down on right front corner of glass.
Close lid.
Chapter 5
20 Copy and scan
Copy and scan
c. Specify 2-sided option.
Touch Copy on Home screen.
The Copy preview appears.
Touch Settings.
The Copy Settings menu appears.
Touch 2-Sided.
Touch the 2-sided radio button to turn it on.
Touch Settings to close the menu.
d. Specify number of copies.
Use the touch screen to set the number of copies.
e.Start copy.
Touch B&W or Color.
f. Copy the second original.
Load second page on the glass and touch OK.
Scan to a computer, USB drive, or memory card
To scan to a computer, USB drive, or memory card
1. Load original.
a. Lift lid on product.
b. Load original print side down on right front corner of glass.
Scan to a computer, USB drive, or memory card 21
Copy and scan
c.Close lid.
2. Start scan.
a. On the Home screen, touch Scan.
b. Select the destination by touching either Computer, USB Flash Drive, or Memory Card.
If you are scanning to a computer and the printer is network-connected, a list of available computers
appears. Select the computer on which you want the scan saved.
For scanning to a USB Flash Drive, insert a USB Flash Drive in the slot.
For scanning to a Memory Card, insert a Memory Card in the slot.
Tips for copy and scan success
Use the following tips to copy and scan successfully:
Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part of
the image.
Load your original, print side down, on the right front corner of the glass.
To make a large copy of a small original, scan the original into the computer, resize the image in the scanning
software, and then print a copy of the enlarged image.
If the document to be scanned has a complex layout, select framed text as the scan document setting in the
software. With this setting, the text layout and formatting are retained.
If the scanned image is incorrectly cropped, turn off the autocropping feature in the software and crop the
scanned image manually.
Chapter 5
22 Copy and scan
Copy and scan
6 Use Web Services
Print from anywhere with HP ePrint
Print Apps
Visit the HP ePrintCenter website
Print from anywhere with HP ePrint
HP’s free ePrint service provides an easy way to print from email, anywhere and anytime. Just send an email to
your printer's email address from your computer or mobile device, and the email message prints with
attachments.
Your printer needs to have a wireless network connection to the Internet. You won't be able to use ePrint via
a USB connection to a computer.
Attachments might print differently from they way they appear in the software program that created them,
depending on the original fonts and layout options used.
Free product updates are provided with ePrint. Some updates may be required to enable certain functionality.
Related topics
Your printer is protected on page 23
How to get started with ePrint on page 23
Visit the HP ePrintCenter website on page 24
Your printer is protected
To help prevent unauthorized email, HP assigns a random email address to your printer, never publicizes this
address, and by default does not respond to any sender. ePrint also provides industry-standard spam filtering
and transforms email and attachments to a print-only format to reduce the trheat of a a virus or other harmful
content. However, the ePrint service does not filter emails based on content, so it cannot prevent objectionable or
copyrighted material from being printed.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
How to get started with ePrint
To use ePrint, you first need to have your printer connected wirelessly to a network and Web Services enabled.
You will also need to create an ePrintCenter account if you do not already have one.
Use Web Services 23
Use Web Services
To get started with ePrint
1. Turn on wireless connection
a. Touch the Wireless icon to display the Wireless status dashboard. If a wireless connection has already
been set up, details like SSID and IP will be shown.
b. If the wireless network connection has not already been made, touch Settings, then run the Wireless
Setup Wizard.
If wireless network connection details like SSID and IP are displayed but the connection is off, touch
Settings, then touch Wireless Connection and On to turn on the wireless connection.
2. Enable Web Services
a. Touch Web Services to display the Web Services status dashboard.
Touch Settings to display the Web menu.
b. If Web Services is not already on, touch Web Services, then touch On to turn on Web Services.
Touch Accept to accept terms of use and connect to the Web Services Server.
3. Enable ePrint
a. Touch Web Services to display the Web Services status dashboard.
b. Touch Settings to display the Web menu.
c. If ePrint is not already on, touch ePrint, then touch On to turn on ePrint.
Print Apps
Print pages from the web without using a computer with Apps, a free service from HP. You can print coloring
pages, calendars, puzzles, recipes, maps, and more, depending on the apps available in your courntry/region.
You need to have web services enabled to use Apps.
NOTE: Apps are offered on an availability basis to HP ENVY 110 e-All-in-One D411 series owners. HP and
its third-party content providers may, from time to time, make additional apps available, enhance, modify and
eliminate existing apps in accordance with our Terms of Use (www.hp.com/go/ePrintCenter).
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
Use Apps
1. Select print apps from the Apps Favorites bar on the home screen.
2. Touch Get More on the Home screen to connect to the Internet and add apps.
3. Touch the Apps Manager icon on the Home screen to work with your My Favorites list, remove apps, and
manage settings.
Manage Apps
1. Remove Apps.
Touch the Apps Manager icon in the top-center of the Home screen to open the Apps Manager menu.
2. Manage Apps Settings.
a. Touch My App Settings .
b. Touch Postal Code and follow the prompts to set the postal code to use with your Apps.
Touch Time Zone and follow the prompts to set the time zone to use with your Apps.
Visit the HP ePrintCenter website
Use HP’s free ePrintCenter website to set up increased security for ePrint and specify the email addresses that
are allowed to send email to your printer. You can also get Product Updates, more Print Apps, and other free
services.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
Chapter 6
24 Use Web Services
Use Web Services
7 Send and receive faxes with eFax
The HP ENVY 110 e-All-in-One D411 series printer faxes without a phone line. The printer sends and receives
faxes using eFax®, a web-based faxing service. This service is free when you send up to 20 pages and receive
up to 20 pages per month.
If you want to send or receive more pages per month, you can upgrade to the eFax Plus® service, and your
account is charged a monthly fee.
When you use eFax®, your document is scanned by the printer, sent wirelessly to the eFax® server, and then on
to the receiving fax number.
To use the eFax® brand service, the printer must have an Internet connection and Web Services must be
enabled so the printer can communicate with eFax's® server.
Before you can use eFax® with your printer, you must perform the simple setup procedures described below.
This one-time setup allows the printer to communicate with eFax's® server using your eFax® account information
whenever you send and receive faxes.
Click here for more information about eFax®.
NOTE: eFax may not be available in all countries/regions.
Set up the printer for faxing (required)
Register with eFax®
1. Touch eFax on the printer Home screen to display the eFax® home screen.
2. Touch Register, then touch the Web Services checkbox to enable Web Services.
3. Create an account by following the onscreen instructions.
4. Touch Terms and Conditions to read the eFax® brand services agreement, then touch the I agree
checkbox and click OK.
5. After connecting with the eFax® server, you are assigned the eFax® number that appears on the screen.
6. Touch Continue, and the eFax® home screen displays your eFax® number and a number entry keypad for
sending faxes.
NOTE: Although the area code may not be local to you, you do not incur any long-distance charges
when sending and receiving faxes with this number.
Set up your printer with an existing eFax® number
1. Touch eFax on the printer Home screen to display the eFax® home screen. Enter your existing eFax®
number in the area indicated below Already have an eFax® number?
2. Enter the personal identification number (PIN) code for this account.
NOTE: If you’ve forgotten your PIN, touch the indicated area to have it sent to the email address
associated with your eFax® number.
3. Touch Enable to continue. Your eFax® number and PIN code is sent to eFax® for verification. After they are
verified, your existing eFax® number is displayed on the eFax® home screen and you are ready for faxing.
NOTE: If eFax® cannot verify the eFax® number and PIN you entered, log in to your eFax brand
account at www.efax.com and review your account information. You cannot fax using this number until the
eFax® account information is verified on the printer.
4. After connecting with the eFax® server, you are assigned the eFax® number that appears on the screen.
5. Touch OK, and the eFax® home screen displays your eFax® number and a number entry keypad for sending
faxes.
Send and receive faxes with eFax 25
Send and receive faxes with eFax
Send a fax
Send a Fax
1. Touch eFax on the printer Home screen to display the eFax® home screen.
2. Lift the printer’s lid and place the first page of your original document print side down on the scanner glass,
aligning it with the right front corner.
3. If you are sending the fax inside your own country, proceed to the next step. If you are sending the fax
outside of your country, touch this option on the screen. This ensures that the appropriate international dialing
codes are used.
4. Enter the fax number on the keypad and touch Start. Your document is scanned. When scanning is
complete, you are asked if you have more pages to fax.
5. If you have more pages to fax, touch Yes, remove your first original from the scanner glass and replace it with
the next one.
OR
If you do not have more pages to fax, touch No. Your fax is sent. Once it has been successfully sent to
eFax's® server, you are notified with a message. Touch OK to acknowledge the message and continue.
OR
To cancel your fax, touch Back.
Print a confirmation report of faxes you have sent
1. Touch Sent Faxes on the bottom of the screen.
2. Touch the checkbox next to the fax(es) you want included in the report.
3. Touch Print Confirmation.
Receive a fax
Provide your eFax® number to anyone who needs to send you a fax.
When a fax is received, it is printed automatically.
Fax Settings
Touch Settings at the bottom of the eFax® home screen to display the Fax Settings.
Fax Issues and Questions
For questions and answers about the eFax® brand service, touch Settings/FAQs on the eFax® home screen
For other information about the eFax® brand service go to www.efax.com.
eFax® is a registered trademark of j2 Global Communications, Inc. in the U.S. and internationally.
Chapter 7
26 Send and receive faxes with eFax
Send and receive faxes with eFax
8 Work with cartridges
Check the estimated ink levels
Replace the cartridges
Order ink supplies
Clean cartridges
Clean for back of page ink smearing
Clean paper feed
Cartridge warranty information
Tips for working with ink
Check the estimated ink levels
Touch the Ink Status icon at the top of the Home screen to display the estimated ink levels.
NOTE: 1 If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in
another printer, the ink level indicator might be inaccurate or unavailable.
NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible printing
delays. You do not have to replace the cartridges until the print quality is unacceptable.
NOTE: 3 Ink from the cartridges is used in the printing process in a number of different ways, including in the
initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it
is used. For more information, see www.hp.com/go/inkusage.
Related topics
Order ink supplies on page 29
Tips for working with ink on page 30
Replace the cartridges
To replace the cartridges
1. Check that power is on.
2. Remove cartridge.
a. Open access door.
Wait for print carriage to move to center of product.
b. Lift up lid on print cartridge, then remove it from slot.
Work with cartridges 27
Work with cartridges
3. Insert new cartridge.
a. Remove cartridge from packaging.
b. Place new cartridge in slot at an angle under the opened lid.
c. Squeeze the lid closed as the cartridge slides into place.
d. Close access door.
Chapter 8
28 Work with cartridges
Work with cartridges
Related topics
Order ink supplies on page 29
Tips for working with ink on page 30
Order ink supplies
To find out the correct number for replacement cartridges, open the printer access door and check the label.
Cartridge information and links to online shopping appear on ink alert messages. In addition, you can find
cartridge information and order online by visiting www.hp.com/buy/supplies.
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your
country/region, contact a local HP reseller for information about purchasing cartridges.
Clean cartridges
If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning the cartridges.
To clean the cartridges
1. From the Home screen, touch Settings to display the Setup menu.
2. In the Setup menu, touch Tools.
3. In the Tools Menu, touch Clean Cartridges.
4. If the print quality looks acceptable, touch Done. Otherwise, touch Second-level Clean to do a more
thorough cleaning.
Related topics
Order ink supplies on page 29
Tips for working with ink on page 30
Clean for back of page ink smearing
If the backs of printouts show smeared ink, try cleaning areas of the printer where ink can build up. This process
takes several minutes to complete. Full-size paper needs to be loaded and will be moved automatically during the
cleaning. A blank page is ejected when the process is complete.
To clean for back of page smearing
1. From the Home screen, touch Settings to display the Setup menu.
2. In the Setup menu, touch Tools.
3. In the Tools menu, touch Back of Page Smear Cleaning.
4. Load full-size plain paper in the paper tray and touch OK.
Related topics
Order ink supplies on page 29
Tips for working with ink on page 30
Clean paper feed
If false 'Out of paper' messages appears, or you have other paper feeding problems, try cleaning the paper feed.
The process takes several minutes to complete. You need to empty the paper tray before starting the cleaning.
To clean the paper feed
1. From the Home screen, touch Settings to display the Setup menu. In the Setup menu, touch Tools.
2. In the Tools menu, touch Paper Feed Cleaning.
3. Remove all the paper from the paper tray. Touch OK.
Clean paper feed 29
Work with cartridges
Related topics
Order ink supplies on page 29
Tips for working with ink on page 30
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This
warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or
tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty
date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the product as
indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
Tips for working with ink
Use the following tips to work with ink cartridges:
To check the estimated ink levels, touch the Ink Status icon on the Home screen.
Use the correct print cartridges for your printer. For a list of compatible cartridges, open the access door and
check the label.
Insert the ink cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon
for each slot. Make sure the cartridge lid is closed on each cartridge.
Use genuine HP ink cartridges. Genuine HP ink cartridges are designed for and tested with HP printers to
help you produce great results, time after time.
Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible
printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
Chapter 8
30 Work with cartridges
Work with cartridges
9 Connectivity
Add the HP ENVY 110 series to a network
Tips for setting up and using a networked printer
Add the HP ENVY 110 series to a network
WiFi Protected Setup (WPS)
Wireless with a router (infrastructure network)
Install the software for a network connection
WiFi Protected Setup (WPS)
To connect the HP ENVY 110 series to a wireless network using WiFi Protected Setup (WPS), you will need the
following:
A wireless 802.11 network that includes a WPS-enabled wireless router or access point.
A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP ENVY 110 series on.
To connect the HP ENVY 110 series using WiFi Protected Setup (WPS)
Do one of the following:
Use Push Button (PBC) method
a. Select setup method.
Touch Setup.
Touch Network.
Touch WiFi Protected Setup.
Touch Push Button.
b. Set up wireless connection.
Touch Start.
Press and hold the button on WPS-enabled router or other networking device to activate WPS.
NOTE: The product begins a timer for approximately two minutes in which the corresponding
button on the networking device needs to be pressed.
Touch OK.
c. Install software.
Use PIN method
a. Select setup method.
Touch Setup.
Touch Network.
Connectivity 31
Connectivity
Touch WiFi Protected Setup.
Touch PIN.
b. Set up wireless connection.
Touch Start.
The device displays a PIN.
Enter PIN on WPS-enabled router or other networking device.
NOTE: The product begins a timer for approximately two minutes in which the PIN needs to be
entered on the networking device.
Touch OK.
c. Install software.
Wireless with a router (infrastructure network)
To connect the HP ENVY 110 series to an integrated wireless WLAN 802.11 network, you will need the following:
A wireless 802.11 network that includes a wireless router or access point.
A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP ENVY 110 series on.
Broadband Internet access (recommended) such as cable or DSL.
If you connect the HP ENVY 110 series on a wireless network that has Internet access, HP recommends that
you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol
(DHCP).
Network name (SSID).
WEP key or WPA Passphrase (if needed).
To connect the printer with the Wireless Setup Wizard
1. Write down your network name (SSID) and WEP key or WPA passphrase.
2. Start Wireless Setup Wizard.
Touch Wireless Setup Wizard.
3. Connect to wireless network.
Select your network from the list of detected networks.
4. Follow prompts.
5. Install software.
Related topics
Install the software for a network connection on page 32
Install the software for a network connection
Use this section to install the HP ENVY software on a computer connected to a network. Before you install the
software, make sure you have connected the HP ENVY 110 series to a network. If the HP ENVY 110 series has
not been connected to a network, follow the onscreen instructions during the software installation to connect the
product to the network.
NOTE: Installation time can vary depending on your operating system, the amount of available space, and
the processor speed of your computer.
To install the Windows HP ENVY Software on a networked computer
1. Quit all applications running on your computer.
2. Insert the installation CD that came with the product into the CD-ROM drive on your computer and follow the
onscreen instructions.
NOTE: If the HP ENVY 110 series is not connected to a network, run the Wireless Setup Wizard from
the Network menu on the HP ENVY 110 series.
Chapter 9
32 Connectivity
Connectivity
3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-up messages, you must
always accept or allow the pop-up messages.
4. On the Connection Type screen, select an appropriate option, and then click Next.
The Searching screen appears as the Setup program searches for the product on the network.
5. On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears. Select the product you
want to connect.
6. Follow the prompts to install the software.
When you have finished installing the software, the product is ready for use.
7. To test your network connection, go to your computer and print a self-test report to the product.
Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
When setting up the wireless networked printer, make sure your wireless router or access point is powered
on. The printer searches for wireless routers, then lists the detected network names on the display.
To verify the wireless connection, check the wireless icon at the top of the Home screen. If the icon is colored,
the wireless connection is on. Touch the icon to display the Wireless status dashboard. Touch Settings to
display the Network menu, with options for setting up a wireless connection or turning on the wireless
connection, if already set up.
If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN
before you can access any other device on your network., including the printer.
Learn how to find your network security settings. Click here to go online for more information.
Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here to go online for more
information.
Learn how to change from a USB to wireless connection. Click here to go online for more information.
Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
more information.
Tips for setting up and using a networked printer 33
Connectivity
Chapter 9
34 Connectivity
Connectivity
10 Solve a problem
This section contains the following topics:
Get more help
Unable to print
Resolve print quality issues
Resolve copy and scan issues
Clear a paper jam
Troubleshooting print carriage jams
HP support
Get more help
You can find more information and help about your HP ENVY 110 series by entering a keyword in the Search
field in the top left of the help viewer. Titles of related topics for both local and online topics will be listed.
Click here to go online for more information.
Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the
following in order:
1. Check for error messages and resolve.
2. Turn printer off, then back on again.
3. Verify that the product is not paused or offline.
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer
Offline.
d. If you made any changes, try to print again.
4. Verify that the product is set as the default printer.
To verify that the product is set as the default printer
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
Solve a problem 35
Solve a problem
a. Depending upon your operating system, do one of the following:
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default
Printer.
d. Try using your product again.
5. Restart the print spooler.
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
Windows 7
From the Windows Start menu, click Control Panel, System and Security, and then Administrative
Tools.
Double-click Services.
Right-click the Print Spooler, and then click Properties.
•On the General tab, next to Startup type, make sure that Automatic is selected.
If the service is not already running, under Service status, click Start, and then click OK.
Windows Vista
From the Windows Start menu, click Control Panel, System and Maintenance, Administrative
Tools.
Double-click Services.
Right-click the Print Spooler service, and then click Properties.
•On the General tab, next to Startup type, make sure that Automatic is selected.
If the service is not already running, under Service status, click Start, and then click OK.
Windows XP
From the Windows Start menu, right click My Computer.
Click Manage, and then click Services and Applications.
Double-click Services, and then select Print Spooler.
Right-click Print Spooler, and click Restart to restart the service.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default
Printer.
d. Try using your product again.
6. Restart the computer.
7. Clear the print queue.
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
Chapter 10
36 Solve a problem
Solve a problem
a. Depending upon your operating system, do one of the following:
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to
confirm.
d. If there are still documents in the queue, restart the computer and try printing again after the computer
has restarted.
e. Check the print queue again to make sure it is clear, and then try to print again.
If the above solutions do not resolve the problem, click here for more online troubleshooting.
Resolve print quality issues
Find the latest information and help for print quality problems with your HP ENVY 110 series, online:
Click here to go online for more information.
Resolve copy and scan issues
Find the latest information and help for copying and scanning problems with your HP ENVY 110 series, online:
Learn how to troubleshoot copy failures. Click here to go online for more information.
Learn how to troubleshoot scan failures. Click here to go online for more information.
Clear a paper jam
Clear a paper jam.
To clear a paper jam
1. Press the Cancel button on the control panel to try to clear the jam automatically. If this does not work, clear
the paper jam manually.
2. Locate the paper jam by lifting open the printer access door.
Clear jam from input/output area
Gently pull the paper out. Close the access door.
Clear a paper jam 37
Solve a problem
Clear jam from paper path
Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the
jammed paper. Replace the paper path cover. Close the access door.
Clear jam from duplexer path
Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the
jammed paper. Replace the paper path cover. Close the access door.
3. Press OK on the control panel to continue the current job.
Click here to go online for more information.
Troubleshooting print carriage jams
The cartridge access door must be closed to begin printing. Check the printer and try printing again. If you are still
having a problem, an object may be blocking the print carriage and preventing it from moving.
If your printer is new, make sure you remove all of the packing material inside the carriage area. If your printer is
not new, check the carriage area for foreign objects that may have fallen into the printer, such as pet hair or
paper clips.
Try the following solutions to resolve the issue.
Solution 1: Make sure that the printer is turned on
1. Look at the Power button located on the printer. If it is not lit, the printer is turned off. Make sure the power
cord is firmly connected to the printer and plugged into a power outlet. Press the Power button to turn on the
printer.
2. Try using your printer again.
Solution 2: Unblock the print carriage
1. Make sure the printer is on.
CAUTION: Make sure the printer is on before disconnecting the power cord as described in step 2.
Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed
paper.
2. Disconnect the power cord from the back of the printer.
3. If you're using a USB connection, disconnect the USB cable from the back of the printer.
4. Open the cartridge access door.
Chapter 10
38 Solve a problem
Solve a problem
5. Remove any paper or object that might be restricting the print carriage. If the printer is new, remove any
packing material.
6. Reconnect only the power cord. If the printer does not turn on automatically, press the Power button.
NOTE: The printer might need to warm up for two minutes or less. Lights might flash, and the print
carriage might move during this time.
7. Use your hand to gently move the carriage all the way to the left and right to ensure the carriage moves
freely. If it does not move freely, paper or other objects may still be blocking the carriage movement. Continue
to clear the carriage area until the print carriage moves freely.
NOTE: Moving the print carriage will cause a Carriage Jam error to appear on the display. Press OK to
continue.
8. If you're using a USB connection, reconnect the USB cable.
9. Close the cartridge access door.
NOTE: You may have to press the Power button again to reset the printer.
10. Try using your printer again.
Click here to go online for more information.
HP support
Register your printer
HP support by phone
Additional warranty options
Register your printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product
support alerts. If you did not register your printer while installing the software, you can register now at http://
www.register.hp.com.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
Phone support period
Placing a call
After the phone support period
HP support 39
Solve a problem
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
Product name (HP ENVY 110 e-All-in-One D411 series)
Serial number (located on the back or bottom of the product)
Messages that appear when the situation occurs
Answers to these questions:
Has this situation happened before?
Can you re-create it?
Did you add any new hardware or software to your computer at about the time that this situation began?
Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?
For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the
HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for
your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP ENVY 110 series at additional costs. Go to www.hp.com/support,
select your country/region and language, then explore the services and warranty area for information about the
extended service plans.
Chapter 10
40 Solve a problem
Solve a problem
11 Technical information
The technical specifications and international regulatory information for the HP ENVY 110 series are provided in
this section.
For additional specifications, see the printed documentation that came with the HP ENVY 110 series.
This section contains the following topics:
Notice
Specifications
Environmental product stewardship program
Regulatory notices
Regulatory wireless statements
Notice
Specifications
Technical specifications for the HP ENVY 110 series are provided in this section. For complete product
specifications, see the Product Data Sheet at www.hp.com/support.
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web site at
www.hp.com/support.
Environmental specifications
Allowable operating temperature range: Main printer: 5 to 40 degrees C (41 to 104 degrees F) Removable
display: -10 to 40 degrees C (14 to 104 degrees F)
Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
Humidity: 15% to 80% RH non-condensing; 28 ºC maximum dewpoint
Non-operating (Storage) temperature range: -20 to 60 degrees C (-4 to 140 degrees F)
In the presence of high electromagnetic fields, it is possible the output from the HP ENVY 110 series may be
slightly distorted
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise
due to potential high electromagnetic fields
Technical information 41
Technical information
Print resolution
Draft mode
Color Input/Black Render: 300x300dpi
Output (Black/Color): Automatic
Normal mode
Color Input/Black Render: 600x300dpi
Output (Black/Color): Automatic
Plain-Best mode
Color Input/Black Render: 600x600dpi
Output: 600x1200dpi (Black), Automatic (Color)
Photo-Best mode
Color Input/Black Render: 600x600dpi
Output (Black/Color): Automatic
Max DPI mode (with supported types of HP photo paper)
Color Input/Black Render: 1200x1200dpi
Output: Automatic (Black), 4800x1200 optimized dpi (Color)
To learn more about the printer resolution, see the printer software.
Paper specifications
Type Paper weight Input tray
*
Output tray
Photo tray
*
Plain paper 16 to 24 lb. (60 to 90
gsm)
Up to 125 (20 lb. paper) 50 (20 lb. paper) n/a
Legal paper 16 to 24 lb. (60 to 90
gsm)
Up to 125 (20 lb. paper) 10 (20 lb. paper) n/a
Cards Up to 75 lb. (281 gsm) Up to 60 25 Up to 20
Envelopes 20 to 24 lb. (75 to 90
gsm)
Up to 15 15 n/a
Transparency film n/a Up to 40 25 n/a
Labels n/a Up to 40 25 n/a
5 x 7 inch (13 x 18 cm) Photo
paper
Up to 75 lb (281 gsm)
(236 gsm)
Up to 40 25 Up to 20
4 x 6 inch (10 x 15 cm) Photo
paper
Up to 75 lb. (281 gsm)
(236 gsm)
Up to 40 25 Up to 20
8.5 x 11 inch (216 x 279 mm)
Photo paper
Up to 75 lb. (281 gsm) Up to 40 25 n/a
* Maximum capacity.
Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the
output tray frequently. FAST DRAFT print quality mode requiresthe extender tray to be extended and the end tray rotated
up. Without the end tray rotated up, both letter and legal-sized paper will fall on the first sheet.
*
NOTE: For a complete list of supported media sizes, see the printer driver.
Two-sided printing accessory paper specifications - all regions except Japan
Type Size Weight
Paper Letter: 8.5 x 11 inches
Executive: 7.25 x 10.5 inches
16 to 24 lb. (60 to 90 gsm)
Chapter 11
42 Technical information
Technical information
Type Size Weight
A4: 210 x 297 mm
B5 (ISO): 176 x 250 mm B5 (JIS): 182 x
257 mm
Brochure paper Letter: 8.5 x 11 inches
A4: 210 x 297 mm
Up to 48 lb. (180 gsm)
Two-sided printing accessory paper specifications - Japan only
Type Size Weight
Paper Letter: 8.5 x 11 inches
Executive: 7.25 x 10.5 inches
A4: 210 x 297 mm
A5: 148 x 210 mm
B5 (ISO): 176 x 250 mm B5 (JIS): 182 x
257 mm
60 to 90 g/m
2
(16 to 24 lb.)
Brochure paper Letter: 8.5 x 11 inches
A4: 210 x 297 mm
Up to 180 g/m
2
(48 lb. bond)
Cards and photos 4 x 6 inches
5 x 8 inches
10 x 15 cm
A6: 105 x 148.5 mm
Hagaki: 100 x 148 mm
Up to 200 g/m
2
(110 lb. index)
Alignment skew
.006 mm/mm on plain paper (2nd side)
NOTE: Media type availability varies by country/region.
Print specifications
Print speeds vary according to the complexity of the document
Panorama-size printing
Method: drop-on-demand thermal inkjet
Language: PCL3 GUI
Copy specifications
Digital image processing
Maximum number of copies varies by model
Copy speeds vary according to the complexity of the document and model
Maximum copy enlargement ranging from 200-400% (depends on model)
Maximum copy reduction ranging from 25-50% (depends on model)
Ink cartridge yield
Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
Scan specifications
Image editor included
Twain-compliant software interface
Resolution: up to 1200 x 2400 ppi optical (depends on model); 19200 ppi enhanced (software)
For more information about ppi resolution, see the scanner software.
Color: 48-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
(continued)
Specifications 43
Technical information
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for
recycling has been incorporated into this product. The number of materials has been kept to a minimum while
ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily.
Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts
have been designed to access quickly for efficient disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
Eco-Tips
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Power consumption
Auto Power-Off
Set the Energy Save Mode
Disposal of waste equipment by users in private households in the European Union
Chemical Substances
Battery disposal in the Netherlands
Battery disposal in Taiwan
Attention California users
EU battery directive
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below
to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific
features in this product, please visit the HP Eco Solutions web site for more information on HP’s environmental
initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
Your product's Eco features
Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on same
sheet to reduce paper usage.
Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window
where you can store, organize, or print clips you have gathered from the Web.
Energy Savings information: To determine the ENERGY STAR® qualification status for this product, see
Power consumption on page 45.
Recycled Materials: For more information regarding recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify
plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
Chapter 11
44 Technical information
Technical information
www.hp.com/go/msds
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions, and partners
with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling
some of its most popular products. For more information regarding recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more
information, go to the following Web site:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S.
Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark will
appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar
Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is
enabled, the printer will automatically turn off after two hours of inactivity to help reduce energy use. Auto Power-
Off is automatically disabled when the printer establishes a wireless connection with a network router or when
you enable alarms or calendar reminders. You can change the Auto Power-Off setting from the control panel.
Once you change the setting , the printer will maintain the setting that you choose. Auto Power-Off turns the
printer off completely, so you must use the power button to turn the printer back on.
To enable or disable Auto Power-Off
1. From the Home screen, touch Setup.
2. Touch Preferences.
3. Scroll through the options, and then touch Set Auto-off.
4. Touch On or Off.
5. Touch Yes to confirm your selection or No to keep your current setting.
TIP: If you are printing through a wireless connection over a network, Auto Power-Off should be disabled to
ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the user-adjustable Energy
Saver Mode helps reduce energy use.
Environmental product stewardship program 45
Technical information
Set the Energy Save Mode
The HP ENVY 110 series Energy Save Mode reduces energy use by entering a sleep mode after 5 minutes of
inactivity. The time to sleep mode can be extended to 10 or 15 minutes.
NOTE: This feature is on by default and cannot be turned off.
To set Energy Save Mode
1. Touch the Setup icon.
2. Touch Preferences.
3. Scroll through the options and touch Energy Save Mode.
4. Touch the desired time interval (5, 10 or 15 minutes).
Chapter 11
46 Technical information
Technical information
Disposal of waste equipment by users in private households in the European
Union
Environmental product stewardship program 47
Technical information
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our products as
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/
reach.
Battery disposal in the Netherlands
Battery disposal in Taiwan
Attention California users
The battery supplied with this product may contain perchlorate material. Special handling may apply. For more
information, go to the following Web site:
www.dtsc.ca.gov/hazardouswaste/perchlorate
Chapter 11
48 Technical information
Technical information
EU battery directive
Regulatory notices
The HP ENVY 110 series meets product requirements from regulatory agencies in your country/region.
This section contains the following topics:
Regulatory notices 49
Technical information
Regulatory model identification number
FCC statement
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Notice to users in Korea
Noise emission statement for Germany
European Union Regulatory Notice
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory
Model Number for your product is SNPRH-1101. This regulatory number should not be confused with the
marketing name (HP ENVY 110 e-All-in-One D411 series, etc.) or product numbers (CN517, etc.).
FCC statement
Chapter 11
50 Technical information
Technical information
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Notice to users in Korea
Noise emission statement for Germany
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
Ecodesign Directive 2009/125/EC, where applicable
CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
If this product has telecommunications functionality, it also complies with the essential requirements of the
following EU Directive:
R&TTE Directive 1999/5/EC
Compliance with these directives implies conformity to applicable harmonized European standards (European
Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and
available (in English only) either within the product documentation or at the following web site: www.hp.com/go/
certificates (type the product number in the search field).
The compliance is indicated by one of the following conformity markings placed on the product:
Regulatory notices 51
Technical information
For non-telecommunications products and for EU
harmonized telecommunications products, such
as Bluetooth® within power class below 10mW.
For EU non-harmonized telecommunications
products (If applicable, a 4-digit notified body
number is inserted between CE and !).
Please refer to the regulatory label provided on the product.
The telecommunications functionality of this product may be used in the following EU and EFTA countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
The telephone connector (not available for all products) is intended for connection to analogue telephone
networks.
Products with wireless LAN devices
Some countries may have specific obligations or special requirements about the operation of Wireless LAN
networks such as indoor use only or restrictions of the channels available. Please make sure that the country
settings of the wireless network are correct.
France
For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used
indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only the
2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements, see
www.arcep.fr.
The point of contact for regulatory matters is:
Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY
Regulatory wireless statements
This section contains the following regulatory information pertaining to wireless products:
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
European Union Notice
Chapter 11
52 Technical information
Technical information
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
Regulatory wireless statements 53
Technical information
European Union Notice
Chapter 11
54 Technical information
Technical information
Index
Symbols/Numerics
10 x 15 cm photo paper
specifications 42
A
after the support period 40
B
buttons, control panel 6
C
control panel
buttons 6
features 6
copy
specifications 43
customer support
warranty 40
E
envelopes
specifications 42
environment
Environmental product stewardship
program 44
environmental specifications 41
I
interface card 31, 32
L
labels
specifications 42
legal paper
specifications 42
letter paper
specifications 42
N
network
interface card 31, 32
P
paper
specifications 42
phone support 39
phone support period
period for support 40
photo paper
specifications 42
print
specifications 43
printer found screen, Windows 33
R
recycle
ink cartridges 45
regulatory notices
regulatory model identification
number 50
wireless statements 52
S
scan
scan specifications 43
security
network, WEP key 32
system requirements 41
T
technical information
copy specifications 43
environmental specifications 41
paper specifications 42
print specifications 43
scan specifications 43
system requirements 41
transparencies
specifications 42
W
warranty 40
55
Index
56
Index

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