Hp 2140 Users Manual Fax Series User Guide

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User Guide c01739667

HP 2140 c01739667

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HP 2140 Fax series
User Guide

HP 2140 Fax series
User Guide

Part number: CM721-90001

© Copyright 2009 Hewlett-Packard Development Company,
L.P.
The information contained herein is subject to change
without notice. No part of the document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.

Notice
The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting and additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
The Hewlett-Packard Company shall not be liable for
incidental or consequential damages in connection with, or
arising out of the furnishing, performance, or use of this
document and program material which it describes.
Note: Regulatory information can be found in the
Specification section of this guide.

It is not lawful in many places to make copies of the
following items. When in doubt, check with a legal
representative first.
• Governmental paper or documents
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards or insignias
• Governmental stamps:
- Postage stamps
- Food stamps
• Checks or drafts drawn on Governmental agencies
• Paper currency, traveler’s checks, or money orders
• Certificates of deposit
• Copyrighted works

Safety information
WARNING! To prevent fire or shock hazard, do not
expose this product to rain or any type of moisture.
Always follow basic safety precautions when using this
product to reduce risk of injury from fire or electric shock.
WARNING!

Potential shock hazard

• Read and understand all instructions in the setup poster.
• Telephone lines can develop hazardous voltages. To avoid
electrical shock, do not touch the contacts on the end of
the cord, or any of the sockets on the HP Fax. Replace
damaged cords immediately.
• Never install telephone wiring during a lightning storm.
• Observe all warnings and instructions marked on the
product.
• Unplug this product from wall outlets and telephone jacks
before cleaning.
• Do not install or use this product near water or when you
are wet.
• Install the product securely on a stable surface.
• Install the product in a protected location where no one
can step on or trip over the line cord, and where the line
cord will not be damaged.
• If the product does not operate normally, see the
Troubleshooting section of this user guide.
• No operator-serviceable parts inside. Refer servicing to
qualified service personnel.
• Use in a well ventilated area.

Contents
1 Quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Load documents to fax or copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Make a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Make a telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 HP Fax basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The HP 2140 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Parts of the HP Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel of HP Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Overview of menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
BASIC FAX menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ADVANCED FAX menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
TOOLS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Navigate the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Menu buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Enter dates, times, text, and telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Most text fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Fax header telephone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Store a number in the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Print the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dial from the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
One-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Phone book dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Paper types and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Document types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set document resolution and contrast for a single copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Speaker volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic fax redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Contents

1

3 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set rings to answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turn Caller ID on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
See who called with Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print a list of Caller ID numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Block junk fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add a junk fax number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Save a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Send a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Image TCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Distinctive ring (DRPD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 1—Teach the HP Fax the ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 2—Set up distinctive ring (DRPD) answer mode . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer/receive mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23
24
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25
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26
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27
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27

4 Advanced faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delayed fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting send polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling another fax to receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To cancel the scheduled job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forward faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29
29
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31
31

5 Feature reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turn on and off sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WakeUp sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Silent mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set the fax header information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reports you can print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reprinting faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redial a number in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2

Contents

33
33
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35
36
36
37
37

6 Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
View ink level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Print the self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Replace the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Clear jammed documents and paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Document jams during transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
To clear document jam:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Paper jams during printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
If the paper is jammed in the printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
If the paper is jammed in the paper feed area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Maintain the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Clean the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Wipe the print cartridge contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Clean the contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Clean the cartridge carrier contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Clean the document scanner area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adjust the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
LCD error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Paper feeding problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

7 Specifications and regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Paper types and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Document types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Acceptable documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
A sample of ITU #1 test chart (reduced to 60.5%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Use Hewlett-Packard support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Hewlett-Packard LIMITED WARRANTY STATEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents

3

1

Quick start
This chapter gives you a quick introduction to the basic functions of your new fax
machine. Please refer to the later chapters for detailed instructions.

1

1

The “arrow buttons” located at the left and right of OK button on the control panel are
designated by in the instructions.

Load paper
You can load up to 50 sheets of plain paper in the input tray. Before loading the paper,
make sure the paper size is set correctly in the BASIC FAX menu. For more
information, see Paper Size on page 13.
The HP Fax is designed to work with a variety of plain papers (cotton bond 75–90 g/m2
(20–24 lb.)) in A4, Letter, and Legal sizes.
TIP: Some papers have a side that’s been conditioned for printing. The “print
side” is indicated on the paper’s packaging. Always load with the print side facing
you.

1

2

1

Slide the Paper Guide to Ltr or A4 paper width. Be sure not to bind the paper stack.

2

Pull the Paper Tray Cover toward you to open it.

NOTE: You must open the Paper Tray Cover to properly insert the paper.

4

Quick start

Load documents to fax or copy

3

4

3

Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you.

4

Push the Paper Tray Cover back into place.

Load documents to fax or copy
You can load up to 15 pages in the document feeder. Load the documents face down
(printed side toward the machine).

Adjust guides to document width.

Send a fax
1. Place the document to be sent (up to 15 pages) in the document feeder.
2. Dial the number by using one of these methods:
• Entering the number and pressing Start.
•

Lifting the handset, entering the number, and pressing Start.

•

Using the Loudspeaker button to listen as you dial, then pressing Start.

•

Pressing and holding a One Touch button. For more information, see Onetouch dialing on page 19.

•

Pressing the Speed Dial button, when Search & Dial appears in the display,
press OK and search for the number. When the correct number appears,
press Start. For more information, see Phone book dialing on page 19.
NOTE: One touch and speed dial locations must have been previously
programmed.
For more information, see Store a number in the phone book on
page 18.
Quick start

5

Receive a fax

Receive a fax
How faxes are received depends on how the Answer Mode/Receive Mode is set.
For more information, see Set rings to answer on page 23.
FAX answer mode
The fax machine will answer the telephone, automatically detect fax tones, and receive
a fax.
TIP: However, if you accidentally answer the telephone and hear fax tones,
press the Start button to receive the fax.
AUTO answer mode
In AUTO mode the telephone rings for a certain number of rings (see Set rings to
answer on page 23), then switches to FAX receiving.
TEL answer mode
If the answer Mode is set to TEL, you must manually receive faxes.
1. Answer the telephone.
2. If you hear fax tones, press the Start button.
3. Once you hear fax tones from both machines (this may take several seconds),
you should hang up the telephone.

Make a copy
You can make multiple copies of a 15 page document.
Single copy—default settings
1. Turn the page face down and insert it into the document feeder.
2. Press Copy twice.
Multiple copies or copies with options/settings
1. Turn the page face down and insert it into the document feeder.
2. Press Copy.
Number of Copies then 01 [01-50] will display.
3. If you want more than one copy, use the phone pad to enter the number of copies.
4. Press Copy to start copying or press OK to go to the next option.
Zoom Rate then 97% will display.
5. Press to select the reduction or enlargement percentage you want (50 –150).
6. Press Copy to start copying or press OK to go to the next option.
Print Order then Normal will display.
7. Press  to select Reverse if you want the last page printed first.
Printing the copies in reverse order will cause the first page to be on top when the
copy is complete.
8. Pressing either Copy or OK will start copying.

6

Quick start

Make a telephone call

Make a telephone call
Use one of the following methods:
•

Pick up the handset and dial the number.

•

Press and hold a One Touch number. This turns on the speaker. When you are
connected, pick up the handset. For more information, see One-touch dialing on
page 19.

•

Press the Speed Dial button, when Search & Dial appears in the display, press
OK and search for the number. When the correct number appears, press Start.
This turns on the speaker. When you are connected, pick up the handset. For more
information, see Phone book dialing on page 19.
NOTE: One touch and speed dial locations must have already been entered
before you can use them. For more information, see Store a number in the
phone book on page 18.

Quick start

7

2

HP Fax basics
This chapter lists the basic features of your new HP Fax and introduces you to the
machine.
The HP Fax features
The HP Fax offers the following features:

8

•

200 page fax memory

•

50 page paper tray

•

15 page document feeder

•

Favorites capability: Scan the entire document into memory before sending
(see page 25).

•

100 speed dialing locations (including10 One-Touch speed dials) (see page 18).

•

Distinctive Ring (DRPD) capability: Multiple numbers on the same phone line that
are differentiated by ring pattern (see page 26).

•

Broadcasting: Send the same document to multiple destinations (see page 29).

•

Fax forwarding: Forward documents to another fax machine (see page 31).

•

Delayed fax: Send the document at a later time (see page 29).

•

Send/Receive Polling: Retrieve a waiting fax or hold a fax to be picked up
(see page 30).

•

Caller ID (see page 24).

•

Last 10 number redial (see page 37).

•

Junk fax blocking (with Caller ID) (see page 24).

•

Reports to help you manage your work (see page 34).

HP Fax basics

The HP 2140 Fax

The HP 2140 Fax
Parts of the HP Fax
Figure 2-1 Front view
8

1

7

2

6

3
4

5

1

Document support

5

Document feeder

2

Paper tray

6

Handset

3

Paper tray cover

7

Paper guide

4

Document guide

8

Paper support

Figure 2-2 Rear view

1
3

1

Power cord socket

2

Connect handset to the HANDSET port.

3

Connect telephone line to the LINE port.

2

HP Fax basics

9

The HP 2140 Fax

Control Panel of HP Fax
Figure 2-3 Control panel of HP Fax
6

1

17

2
3
16
4

5

Label

Icon

1

7

8

9

10

11 13 14
12

15

Name and Description
Mode/Contrast:
•
•

When no document is loaded, pressing this button changes the Receive Mode.
See Answer/receive mode on page 27.
When a document is loaded, pressing this button changes the contrast for
faxing and copying.

2

Resolution: Improves the clarity of a document that you are faxing or copying.

3

Access Cartridge: Moves the print cartridge to the center so it can easily be
replaced.

4

Favorites: Enables you to store documents that are frequently faxed and send
them to selected fax numbers without the originals. Press Favorites repeatedly to
save, delete, send or print the documents.

5

Menu: Displays the options available for your HP Fax.

6



Scroll/Volume:
•
•
•
•
•

When you are entering numbers or text, moves the cursor to the digit or
character to be edited.
When Menu has been pressed, displays the next and previous menu options.
Referred to as the arrow keys in text and are designated by: .
When no other button has been pressed, adjusts the ringer volume.
If the handset is off hook, adjusts the handset volume.
When Loudspeaker has been pressed, adjusts the speaker volume.

7

OK: Accepts the selection shown in the display.

8

Back: Allows you to return to the previous menu level.

10

HP Fax basics

The HP 2140 Fax
(continued)
Label

Icon

Name and Description

9

Number keypad: Dials telephone and fax numbers and enters letters and symbols
in text fields. The phone key pad is also used for one-touch dialing.

10

Symbols: [The 0 key]. Used to enter special characters when entering a name in a
text field.

11

Speed Dial: Stores and dials 100 telephone/fax numbers.

12

Redial/Pause:
•
•

Automatically redials the last number or allows you to select one of the last 10
numbers to redial.
Adds a pause while entering a speed dial number.

13

Mute: Mutes the telephone during a telephone call.

14

Loudspeaker: Allows you to listen to the telephone while dialing without lifting the
handset. Allows you to listen only. There is no speakerphone capability.

15

Cancel:
•
•

In a Menu, stops an operation and returns to Ready mode.
When entering text or numbers:
- Press once to backspace delete numbers or letters when editing.
- Hold down to delete entire field.
- Press again after holding down to return to Ready mode.

16

Start: Starts a fax job.

17

Copy:
•
•

Press twice to copy a document with the default copy settings.
Press once then set options. Press OK between options. Press Copy to copy
the document.

HP Fax basics

11

12

Date Format

Date & Time

Fax Number

Fax Name

SET FAX HEADER SET DATE & TIME
Silent Mode
Language
Country/Region
Sending Confirm
Paper Size
Auto Reduction
Discard Size
Rings to Answer
ECM Mode
Send From Memory
Caller ID
Set Junk Fax No.
Auto Journal
DRPD Mode
Resolution
Contrast
Image TCR
Dial Mode

BASIC FAX

HP Fax basics

Key Sound

Set Polling Send

Help List
Sent Journal
Received Journal
Phonebook
Sending Confirm
Schedule Inform
System Data
Caller ID
Junk Fax
Print Fax

REPORTS

Set Fax Forward

Cancel Schedule

Alarm Sound

WakeUp Sound

SET UP SOUND

Set Delayed Fax

Set Broadcasting

ADVANCED FAX

Factory Default

Journal

Dial/Schedule

Fax Header

MEMORY CLEAR

Self Test

Adjust Scanner

View Ink Level

Align Cartridge

Clean Cartridge

TOOLS

The menus

The menus

Overview of menu options

Overview of menu options
Your fax machine has settings that you can change. To find out how the options are
currently set, print the System Data report (see Print reports on page 34).
To change these settings, see Navigate the menus on page 15.
The tables below shows the options for a menu in the left column and their setting
choices in the right column.

BASIC FAX menu
Option

Settings

Silent Mode

You can turn off the machine sounds either manually or on a daily schedule (for
example, to turn off the sounds after work hours and overnight).
The settings are: Off, On-Always, and On-Daily. For more information, see Silent
mode on page 34.

Language

There are 4 languages you can use for display and reports: English, French,
Spanish and Portuguese.

Sending Confirm

A confirmation report shows whether the transmission was successful or not, how
many pages were sent, etc.
ON: prints a confirmation report automatically each time you send a fax.
OFF: never prints a confirmation report (You can print one manually
(see Print reports on page 34)).
ERROR: prints only when an error occurs.
Note that this report can include the Image TCR (see Image TCR on page 26).

Paper Size

A4, Letter and Legal are the paper sizes you can use to receive faxes and copy.

Auto Reduction

When receiving a document as long as or longer than the paper loaded, the
machine can automatically reduce the data to fit your paper. If the fax machine
cannot fit the data into one page with the feature enabled, the data is divided and
printed in actual size on two or more sheets. The settings are On and Off.

Discard Size

If you turn the Automatic Reduction option off, you can set the fax machine
to discard any excess image at the bottom of the page when receiving a document
as long as or longer than the paper loaded in your machine. If the incoming fax is
out of the margin you have set, it will be printed on two sheets of paper.
The Discard Size can be 00 to 30 mm.

Rings To Answer

You can select the number of rings before answering an incoming call. If you are
using your machine as both a telephone and a fax machine (AUTO mode), we
suggest you set the ring count to at least 4 to give you time to answer.
The number of rings can be 2 to 7.

ECM Mode

Error correction mode compensates for poor line quality and ensures accurate,
error-free transmission with any other ECM-equipped facsimile machine. If the line
quality is poor, transmission time may be increased when ECM is enabled.
The settings are On and Off.

HP Fax basics

13

Overview of menu options
(continued)
Option

Settings

Send From Memory

You can set your machine to scan a document into memory and then send the fax.
The settings are On and Off.

Caller ID

You can see the number of the person calling you. Before using this feature, Caller
ID service must be installed on your telephone line by the telephone company.
The settings are On, On w/ Junk Fax, and Off. For more information, see Use
Caller ID on page 24.

(This option is not
available in all
countries/regions.)
Set Junk Fax No.
(This option is not
available in all
countries/regions.)

If you have Caller ID set to On w/ Junk Fax, you can block faxes from particular
numbers. You must have received a fax from that number to block it. Even though
you have added junk fax numbers, if you turned off the Caller ID option above, the
Junk Fax protection will be removed. The settings are Add and Delete.

Auto Journal

The Auto Journal shows the specific information concerning transmission or
reception activities, the time and date of most recent 40 transmissions or
receptions.
The settings are On and Off.

DRPD Mode

Distinctive ring (DRPD—distinctive ring pattern detection) is a service provided by
some telephone companies that assigns two phone numbers to one phone line,
each of which makes your phone ring differently. If you subscribe to this service,
you can program your machine to learn one phone number and distinctive ring for
incoming faxes. For more information, see Distinctive ring (DRPD) on page 26.

Resolution

Sets the default resolution when copying and faxing.
The settings are: Standard, Fine, and Superfine. For more information, see Set
document resolution and contrast for a single copy on page 21.

Contrast

Sets the default contrast when copying and faxing.
The settings are: Normal, Lighten, Photo, and Darken. For more information, see
Set document resolution and contrast for a single copy on page 21.

Image TCR

Image TCR prints a sending confirm page with a miniature image of the first page
of the fax. The settings are On and Off. For more information, see Image TCR on
page 26.

Dial Mode

Set the dialing mode to the type of the exchange to which you are connected: Tone
or Pulse.

(This option is not
available in all
countries/regions.)

ADVANCED FAX menu
Option

Settings

Set Broadcasting

Allows you to send a fax to several fax numbers at once.

Set Delayed Fax

Allows you to set up a fax to be sent at any time in the next 24 hours.

Set Polling Send

Allows you to set up a fax to be polled by another machine.

14

HP Fax basics

Loudspeaker
(continued)
Option

Settings

Cancel Schedule

Cancels all scheduled faxes.

Set Fax Forward

Allows you to forward incoming faxes to another fax number.

TOOLS menu
Option

Settings

Clean Cartridge

Cleans the print cartridge to improve print quality.

Align Cartridge

Aligns the print cartridge to improve print quality.

View Ink Level

Allows you to see the estimated level of ink remaining in the cartridge.

Adjust Scanner

Use only if you have dropped the fax machine.

Self Test

Prints a self test to allow you to troubleshoot problems.

Loudspeaker
You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up
the handset to talk to them. This feature is especially useful for checking voicemail
messages.
NOTE: Your HP Fax does not have speakerphone capabilities. The loudspeaker
enables you to hear calls but you must speak using the handset.
TIP: If you want to share the conversation with somebody beside you, pick up
the handset and press Loudspeaker. The line is still connected and everybody
can listen to the conversation.
While you are using Loudspeaker, do not place the handset beside the speaker, as
this may result in noise interference.

Navigate the menus
Ready mode
Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will
display the date, time, and answer mode. For example, OCT-05 14:23 FAX.

Menu buttons
Use the Menu buttons to navigate the menu items.

HP Fax basics

15

Enter dates, times, text, and telephone numbers
2

4

1

3

1

Press the Menu button to access the menu system.

2

Use the  buttons to scroll through the options on a particular level.

3

Press OK to select a particular menu option.

4

Press Cancel to return to Ready mode.

Example To change the default Resolution setting to Fine, you would take the
following steps.
1. Press the Menu button repeatedly until BASIC FAX displays.
2. Press OK.
Silent Mode will display.
3. Use the  to scroll until Resolution displays.
4. Press OK.
Standard will display.
5. Use the  to scroll until Fine displays.
6. Press OK.
7. Press Cancel to return to Ready mode.

Enter dates, times, text, and telephone numbers
Use these buttons when menu items ask you to enter dates, time or text.

16

•

If the date format seems unfamiliar, check that you selected the correct one for
your country when setting up your HP Fax (see Set the date and time on
page 33).

•

Some items on the display will show up with the blinking cursor under the item to
change. Simply press the key for the new character or number or use the to
move to the one you want to change.

•

To enter a pause in a telephone number, press Redial/Pause. A P will appear in
the display. Press the button multiple times for a longer pause.

•

When entering text, press the phone pad button repeatedly to scroll through the
characters. Use the following table for reference.

HP Fax basics

Enter dates, times, text, and telephone numbers

Most text fields
The letters and numbers scroll as shown next to each button for text fields such as the
phone book. Press the 2 to display an A and press  for the cursor to advance
before pressing 3 to select D. If you want a B, press 2 twice in rapid succession.
Table 2-1 Keys to enter text and numbers
Key

Produces

Key

Produces

1

“space” 1

6

MNO6

2

ABC2

7

PQRS7

3

DEF3

8

TUV8

4

GHI4

9

WXYZ9

5

JKL5

0

+-,.‘/*#&0

For example, to enter ‘Jacque & Baja,Inc.’ follow these steps.
Press

Result

r, o, , ooo, tt, uu, pp

‘JACQUE’ will display.

n

Enters a space.

mmmmmmmmm

‘&’ will display.

n

Enters a space.

oo, , o, r, o

‘BAJA’ will display.

mmm

‘,’ will display.

qqq, ss, ooo

‘INC’ will display

mmmm

‘.’ will display.

HP Fax basics

17

Speed dialing

Fax header telephone number
For most telephone numbers you can only enter the numbers (for example,
1234567890). For the fax header that prints on all your faxes (see Set the fax header
information on page 34), you can enter some punctuation in the number.
To punctuate the telephone number in the fax header, use these keys.
Table 2-2 Keys to punctuate the fax header telephone number
Key

Produces

#

“space”

*

+

For example, to enter ‘+123 456 7890’ follow these steps.
Press

Result

*

‘+‘ will display.

n, o, p

‘123’ will display.

#

Enters a space.

q, r, s

‘456’ will display.

#

Enters a space.

t, u, v, m

‘7890’ will display.

Speed dialing
Your HP Fax has a built-in phone book that allows you to enter up to 100 names and
numbers for faxing or telephone use. Once entered, you can dial the number by any of
these methods.
•

One-Touch (first 10 numbers)

•

Searching the phone book through the Speed Dial button

All numbers must be stored in the phone book before use.

Store a number in the phone book
Once in the phone book these numbers can be dialed using one touch buttons, or by
searching the phone book through the Speed Dial button.
1. Press Speed Dial button repeatedly until New & Edit appears and press OK.
The display shows Speed [00-99]>##.
2. Enter a two-digit number and press OK.
Numbers from 00 to 09 will be used for One-Touch dialing.
3. Enter the telephone/fax number you want to store (up to 40 digits) and press OK.

18

HP Fax basics

Speed dialing

•

If you want a pause between numbers (for example, when entering an access
code where you need to wait for a second dial tone), press Redial/Pause. A P
appears in the display. For a longer pause, simply press Redial/Pause again.

•

If you make a mistake while entering a number, use  to move the cursor
under the digit, then enter the correct digit.
•

Cancel will backspace delete in the field.

•

Holding down Cancel will clear the whole field.

4. Enter the name (up to 20 characters) and press OK.
If you do not want a name, just skip this step by pressing OK.
TIP: If you have subscribed to a Caller ID service, we recommend that you enter
a name.
5. Press Cancel to exit.

Print the phone book
1. Press Menu repeatedly until REPORTS appears and press OK.
2. Press  until Phonebook displays and press OK.

Dial from the phone book
Dialing works the same for both faxes and telephone calls. If a document is loaded in
the document feeder, the HP Fax sends the fax.
One-touch dialing

S Press and hold the number (0 through 9) on the phone pad.
You can refer to the number assigned to each code by printing the phone book.
See Print the phone book on page 19.
Phone book dialing
You can search the entire phone book to find the number you want to dial.
Search sequentially through the phone book
1. Press Speed Dial button once and when Search & Dial appears, press OK.
2. Press  to move upward or downward through the directory until you find the
number you want.
3. When the number you want appears in the display, press Start to dial.
Search for a particular first letter
1. Press Speed Dial button once and when Search & Dial appears, press OK.
2. Press the phone pad button labelled with the letter you want to find.
• For example, if you want to find the name ‘NEW YORK’, press the 6 button,
which is labelled with ‘MNO’.
•

The machine finds the closest entry.

•

If the machine cannot find a name that begins with the given letter, the machine
shows the message Not Found.

3. When the name and number you want appears in the display, press Start.

HP Fax basics

19

Paper types and sizes

Paper types and sizes
The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb.,
75 g/m2) in the following sizes: A4, Letter, and Legal.
TIP: Some papers have a side that’s been conditioned for printing. The print side
is usually indicated on the paper’s packaging. Always load with the print side
facing you.
You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive
quality can be obtained with many types of plain paper. Since the quality of plain paper
varies widely, test the print quality before buying large quantities of paper.
Your machine uses a variety of papers including:
•

Copier paper

•

Bond paper

•

Dual-purpose paper

Because all paper varies in physical characteristics, you can receive mixed results
from different packages of paper even though the packages contain the same type of
paper. If you encounter undesirable results, try the other side of the paper, a different
type, or another package of the same kind of paper.
Do not use the following types of paper with your machine:
•

Continuous form feed paper

•

Synthetic paper (Tyvek®, etc.)

•

Thermal paper

•

Multi-sheet forms and documents

•

Chemically treated paper (pressure-sensitive paper, carbon-coated paper, etc.)

•

Coated (glossy, photo, etc.)

•

Papers with raised, embossed lettering

Document types and sizes
The following document size is acceptable when you send a fax.
•

The minimum document size is 148 mm (5.8 in.) wide by 128 mm (5 in.) long.

•

The maximum size is 216 mm (8.5 in.) wide by 356 mm (14 in.) long.

Follow these tips to ensure worry-free faxing.

20

•

Be sure that your document is dry and free of staples, paper clips, and other
foreign objects.

•

If you are sending more than one sheet, make sure the bottom sheet enters first.
Insert the sheets with a slight push to ensure smooth feeding.

•

For multiple sheets, all pages of the document must be the same size and paper
type.

HP Fax basics

Set document resolution and contrast for a single copy

•

If you are loading pages that are unusually thick or thin, feed one sheet at a time.
If the document does not feed correctly, open the control panel, remove the
document, and try loading it again.

•

For more information on what kind of paper you can use for documents,
see Acceptable documents on page 52.

DO NOT try to send documents that are:
•
wet
•

covered with wet ink or paste

•

wrinkled, curled, or folded

•

too thin (less than 0.07 mm (0.18 in.) thick—onionskin, airmail paper, etc.)

•

too thick (more than 0.15 mm (0.38 in.) thick—index cards, file folders)

•

chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)

•

coated (glossy, etc.)

•

too small or short (such as a label, voucher, etc.)

•

made of cloth or metal

To send these documents, use an office copier to make a photocopy first, and then
send the copy.

Set document resolution and contrast for a single copy
Document resolution and contrast are set in the same manner for both faxes and
copies. For most faxes and copies, default settings will work well.
If you need to send/copy a document with unusual contrast characteristics, including
images/embedded pictures, you can adjust the resolution and contrast for that
document using the control panel buttons.
TIP: You can also change the default settings for all documents using the menu.
See BASIC FAX menu on page 13.
We recommend you use documents with a high contrast, such as, documents printed
using a high quality printer, felt tip pen, black ink, or typewriter. The paper should be
white or very light, and of normal weight, not cardboard or onionskin.
Blue lines on a ruled pad don’t fax well. For more information on the types of paper you
can use for documents, see Document types and sizes on page 20.
NOTE:

You must set the resolution and contrast before dialing the number.

1. Turn the page face down and insert it into the document feeder. For more
information, see Load documents to fax or copy on page 5.
2. Press Resolution repeatedly to select the option you want:
• STANDARD works well for printed or typewritten originals with normal-sized
characters.
•

FINE is good for documents containing a lot of detail.

HP Fax basics

21

Adjust volume

•

SUPER FINE works well for documents containing extremely fine detail;
for example, a map or engineering drawing. SUPER FINE only works if the
remote machine also has the SUPER FINE feature.

NOTE: SUPER FINE mode is not used when sending documents scanned into
memory (i.e., Broadcasting and Delayed Fax). If you are sending document using
one of these methods, SUPER FINE will be changed back to FINE even though
you selected SUPER FINE.
3. Press Mode/Contrast repeatedly to select the option you want:
• NORMAL is used for normal handwritten, typed, or printed documents.
•

LIGHTEN is used with very dark print.

•

DARKEN is used with light print or faint pencil markings.

•

PHOTO is used when faxing images/embedded pictures or other documents
containing color or gray shades. When Photo is chosen, the resolution is
automatically set to FINE.

4. Dial the number and press Start or press Copy.
When sending/copying is finished, resolution/contrast automatically returns to default.

Adjust volume
You can adjust the volume level for both the ringer and the speaker.

Ringer volume
S Press  when the fax is in Ready mode to adjust the volume of the ringer.
Whenever you press the button, it will increase or decrease the volume.
NOTE: The volume 0 indicates that the machine will not ring when a call is
received.

Speaker volume
1. Press Loudspeaker.
2. Then press to adjust the volume of the speaker.

Automatic fax redial
When you send a fax, if the number you have dialed is busy or there is no answer,
the machine will automatically redial the number every three minutes up to two times.
If you wish to manually redial the number immediately, press Start after the display
shows To redial now, press Start.
Or, press Cancel to stop redialing and the machine returns to Ready mode.

22

HP Fax basics

3

Additional features
This chapter contains information on additional features you may want to set or change
for your HP Fax.
•

Rings to answer: Sets the number of rings before the HP Fax answers the phone.

•

Caller ID: If you subscribe to Caller ID through your local phone company, you can
use it with your HP Fax.

•

Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers
from sending you a fax.

•

Favorites

•

Image TCR

•

Distinctive Ring

•

Answer/Receive mode: Determines how the HP Fax responds to incoming calls.

1
1

The “arrow buttons” located at the left and right of OK button on the control panel are
designated by  in the instructions.

Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming
call.
NOTE: If you are using your machine as both a telephone and a fax machine,
we suggest you set the ring count to at least 4 to give you time to answer.
1. Press Menu repeatedly until BASIC FAX displays and press OK.
2. Press  until Rings to Answer displays and press OK.
3. Enter the number of rings you want (2–7) and press OK.
The HP Fax rings the set number of times and then answers. It then produces a
different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call.

Additional features

23

Use Caller ID

Use Caller ID
Many countries have the Caller ID system that enables the receiver to view the
numbers or names of callers. Once you have subscribed to Caller ID services through
your local phone company, your machine can display caller information.
NOTE: This option is not available in all countries/regions.

Turn Caller ID on
1. Press Menu repeatedly until BASIC FAX displays and press OK.
2. Use the  to scroll to Caller ID and press OK.
3. Use the  to scroll to the desired option and press OK.
• On: Activates the Caller ID feature.
•

On w/ Junk Fax: Activates Caller ID and ignores any fax registered as a junk
fax (Block junk fax numbers on page 24).

•

Off: Deactivates the Caller ID feature.

See who called with Caller ID
This function allows you to see who has called. You cannot dial these numbers.
1. Hold Redial/Pause for about two seconds.
2. Press  until Caller ID displays and press OK.
3. Scroll through the numbers by pressing .

Print a list of Caller ID numbers
1. Press Menu repeatedly until REPORTS displays and press OK.
2. Press  until Caller ID displays and press OK.

Block junk fax numbers
If you subscribe to Caller ID through your local phone company, you can block future
faxes from numbers on the Caller ID List. Before using this feature, you must set the
Caller ID option to On w/ Junk Fax (see Use Caller ID on page 24).
NOTE: This option is not available in all countries/regions.

Add a junk fax number
1. Press Menu repeatedly until BASIC FAX appears and press OK.
2. Press  until Set Junk Fax No. displays and press OK.
3. Press  until Add displays and press OK.
The machine shows the first Caller ID number.
4. Press  to find the Caller ID number you want to register as a junk fax and
press OK.
You can enter up to 20 numbers. Numbers which have already been entered as a junk
number are marked by * at the end of the display.
24

Additional features

Favorites

Delete a number
1. Press Menu repeatedly until BASIC FAX appears and press OK.
2. Press  until Set Junk Fax No. displays and press OK.
3. Press  until Delete displays and press OK.
The machine shows the first junk number.
4. Press  to scroll to the junk fax number you want to delete and press OK.

Favorites
Favorites enables you to store documents that are frequently faxed and send them to
selected fax numbers without the originals.
NOTE: When you use this feature, PHOTO contrast and SUPER FINE resolution
are not supported.

Save a document
1.
2.
3.
4.

Load the documents face down in the document feeder.
Press Favorites repeatedly until Save appears and press OK.
Enter the document ID name (up to 15 characters) by using the number keypad.
Press OK.
The document will be scanned into memory.
Exceeded Job Memory message appears when you try to save more than
five Favorites.

Delete a document
1. Press Favorites repeatedly until Delete appears and press OK.
2. Press  and then OK to select one or all documents. If you select one
document, press  and when the correct document ID is displayed, press OK.
3. Select Y and press OK when the machine asks if you are sure.

Send a document
1.
2.
3.
4.

Press Favorites repeatedly until Send appears and press OK.
Press  to scroll to the document you want to send and press OK.
Enter the fax number.
Press OK when the correct number is displayed.
If you have more destinations, select Y and press OK when asked Another? Y/N
and repeat from step 3.

Print a document
1. Press Favorites repeatedly until Print appears and press OK.
2. Press  and then OK to select one or all documents. If you select one
document, press  and when the correct document ID is displayed, press OK.

Additional features

25

Image TCR

Image TCR
Image TCR (Transmission Confirmation Report) is a valuable tool for keeping records
of faxes you send. It prints a Sending Confirm page with a miniaturized image of the
first page of the fax on it. See the following example.

To use image TCR, you must set these Menu options to On: Image TCR and Sending
Confirm. Follow these instructions to set the menu options:
1.
2.
3.
4.
5.
6.

Press the Menu button repeatedly until BASIC FAX displays and press OK.
Use the  buttons to scroll to Sending Confirm and press OK.
Use the  buttons to select On and press OK.
Use the  buttons to scroll to Image TCR and press OK.
Use the  buttons to select On and press OK.
Press Cancel to return to Ready mode.
NOTE: Image TCR is unavailable if the resolution is set to Super Fine.

Distinctive ring (DRPD)
Distinctive ring or distinctive ring pattern detection (DRPD) is a service offered by
some telephone companies. When you subscribe to this service through your local
phone company, you have different ring patterns; such as double ring and triple ring,
that allow you to have different telephone numbers on one physical line. Your HP Fax
works with distinctive ring service.
Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax
only line. The phone number (ring pattern) that you teach the HP Fax will be answered
as if the machine is in FAX mode. All other numbers on the same line will be answered
if they are in AUTO mode.

26

Additional features

Answer/receive mode

If you have this service follow both of these instructions in this order to set it up and
use it.

Step 1—Teach the HP Fax the ring pattern
The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.
1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use  to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.
DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2—Set up distinctive ring (DRPD) answer mode
Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

S Press Mode/Contrast repeatedly until DRPD Mode appears in the display.
•

In Ready mode, DRPD appears in the right hand corner of the display.

•

Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)
TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Answer/receive mode
How the product receives faxes depends on the answer/receive mode you chose when
you set up the product. You can send faxes in any answer/receive mode. The answer/
receive mode setting determines how the device answers the incoming call.
How are you going to use your HP Fax?

Read about...

•

Fax machine with few or no voice calls.

FAX mode

•

Telephone and fax machine.

AUTO mode

•

Using Distinctive Ring (DRPD) service to
set up a separate telephone number for
your fax on the same physical line as your
other numbers.

See Distinctive ring (DRPD) on
page 26.

Additional features

27

Answer/receive mode
(continued)
How are you going to use your HP Fax?

Read about...

•

TEL mode

Telephone with few or no fax calls.

S When no document is loaded, press the Mode/Contrast button until the desired
option displays.
•

FAX
mode

•
•
•

•

AUTO
mode

•
•

•
•

28

TEL
mode

Additional features

•
•

In Ready mode, FAX appears in the right hand corner of the
display.
When you get a call, the machine answers and receives the fax
automatically. When reception is complete, the machine returns to
Ready mode.
If you want to change the number of rings before it answers,
see Set rings to answer on page 23.
In Ready mode, AUTO appears in the right hand corner of the
display.
When a call comes in, the machine answers it. If a fax is being sent,
the device receives the fax. If the machine does not sense a fax
signal, it will ring 5 times in a different tone to tell you it may be a
regular telephone call. If you do not pick up the handset it will try
again to receive a fax after several more rings.
If you want to change the number of rings before it answers,
see Set rings to answer on page 23.
In Ready mode, TEL appears in the right hand corner of the display.
Automatic fax reception is turned off. You can receive a fax only by
lifting the handset and pressing Start.

4

Advanced faxing
In this chapter, you will learn how to use the advanced fax features of your machine.

1
The “arrow buttons” located at the left and right of OK button on the control panel are
designated by  in the instructions.

1

Broadcasting
With Broadcasting you can have your HP Fax send your fax up to 20 fax numbers at
once. The documents are automatically erased from memory when Broadcasting is
finished.
1.
2.
3.
4.

Turn the document face down and feed it into the machine.
Press Menu repeated until ADVANCED FAX displays and press OK.
Select Set Broadcasting by pressing  and press OK.
Enter the fax number.
TIP:
•

One touch buttons do not work with this Broadcasting function.

You can enter 20 fax numbers into one job.

5. Press OK when the correct number appears in the display.
• If you have more destinations, select Y by using  and press OK when
asked Another? Y/N and repeat steps from 4.
•

If you have finished entering all the numbers, answer N and press OK.

The document will be scanned into memory before transmission.

Delayed fax
You can set your machine to send a fax any time in the next 24 hours. For example, it
is usually cheaper to send a fax at night because telephone rates are lower than they
are during the day. To cancel a scheduled fax, see To cancel the scheduled job on
page 31.
1.
2.
3.
4.

Turn the document face down and feed it into the machine.
Press Menu repeatedly until ADVANCED FAX appears and press OK.
Select Set Delayed Fax by pressing  and press OK.
Enter the fax number.
TIP:
•

One touch buttons do not work with Delayed Fax.

You can enter 20 fax numbers into one job.

Advanced faxing

29

Polling

5. Press OK when the number appears in the display.
• If you have more destinations, select Y by using  and press OK when
asked Another? Y/N and repeat steps from 4.
•

If you have finished entering all the numbers, answer N and press OK.

6. Enter the name if you want to name the transmission.
If not, skip this step.
7. Press OK.
8. Enter the time (in the next 24 hours) for the transmission to start.
9. Press OK when the time appears correctly in the display.
The document will be scanned into memory before transmission and be sent at the
programmed time.

Polling
Polling enables you to set up a document so it can be retrieved at a later time.
For example, you can place the document in your machine, and the other party can
retrieve it when they are in the office or when their calling rates are lower.

Setting send polling
You can program your fax machine to send a document when it is requested by a
remote fax machine.
NOTE: Your HP Fax allows you to set one poll job at a time and it can be
retrieved once.
1. Turn the document face down and feed it into the machine.
2. Press Menu repeatedly until ADVANCED FAX appears and press OK.
3. Select Set Polling Send by pressing  and press OK.
Poll Code [0000] will display.
4. Enter the poll code you want to use for this document and press OK.
• The poll code is preset to 0000, which means that the receiver does not need
to enter a poll code to receive the document.

30

•

The poll code is not static. You enter a new one for each document.

•

The poll code is used to prevent your document from being retrieved by an
unauthorized caller.

•

Your machine starts scanning the document(s) into memory and shows
POLLING SEND in the display. If the answer mode was TEL, the machine
changes it to FAX mode automatically.

•

When it is polled, the page in memory will be deleted automatically. To cancel
Send Polling, see To cancel the scheduled job on page 31.

Advanced faxing

To cancel the scheduled job

Polling another fax to receive
You can dial another fax machine that has a document waiting and request it to be sent
to your fax machine.
1. Dial the telephone number of the remote machine that is ready to be polled.
TIP: One touch buttons do not work in this area.
2. Press Menu when you hear a fax tone from the remote machine.
The display shows To poll documents press Start.
3. Press Start.
4. Enter the other fax’s Poll Code to retrieve the document, and press OK.
NOTE: If the other fax machine does not have a poll code, enter 0000.
The HP Fax receives and prints the polled document.
NOTE: Not all fax machines have polling capability, and polling
incompatibility sometimes occurs between fax machines made by different
manufacturers.

To cancel the scheduled job
All scheduled jobs remain in memory after they have been set. To make more memory
available, cancel unnecessary scheduled jobs.
1.
2.
3.
4.

Press Menu repeatedly ADVANCED FAX appears and press OK.
Select Cancel Schedule by pressing  and press OK.
Select the scheduled job you want to cancel by pressing .
Press OK to cancel the selected schedule.

Forward faxes
While you are away from your home or office, you do not have to miss important faxes.
Your machine can forward any faxes it receives to a fax machine at your current
location, and if you choose, it can print a copy for you to review when you get back
as well.
A Sending Confirm report will print for every fax that is forwarded.
1. Press Menu repeatedly until ADVANCED FAX appears and press OK.
2. Select Set Fax Forward by pressing  and press OK.
3. Use  to select the option you want and press OK.
• Off: disables fax forwarding
•

Forward: forwards a fax to your new location

•

Forward & Print: prints a fax and also forwards it to your new location

4. If you selected Forward or Forward & Print, Tel: will display.
a. Enter the fax number and press OK.
Advanced faxing

31

Forward faxes

Start Date&Time will display.
b. Press OK.
The current date and time will display.
c. Enter the start time and press OK.
End Date&Time will display.
d. Press OK.
e. Enter the end time and press OK.
• The machine returns to Ready mode and FWD will appear in the display at
the start time and every fax will be forwarded to your new location till the
end time.
•

32

Advanced faxing

During forwarding time, the answer mode temporarily changes to FAX.

5

Feature reference
This chapter contains instructions for other features of the HP Fax that you may want
to use from time to time.

1
1

The “arrow buttons” located at the left and right of OK button on the control panel are
designated by  in the instructions.

Set the date and time
The current date and time are shown in the display when the machine is on and ready
for use (Ready mode). The date and time will be printed on all faxes you send.
1.
2.
3.
4.

Press Menu.
Press  to choose SET DATE & TIME and press OK.
Press OK when the display shows Date Format.
Press  to select either Europe (day month year) or USA (month day year) and
press OK.
5. Press OK when the display shows Date & Time.
6. Use the keypad to enter the date and time. You can move the cursor by
pressing . Enter the hour in 24-hour format.
7. Press OK.

Turn on and off sounds
You can turn on and off the sounds the HP Fax makes.

WakeUp sounds
WakeUp sound will ring at a specific time set even when Silent Mode is enabled.
1. Press Menu repeatedly until SET UP SOUND appears and press OK.
2. WakeUp Sound will display. Press OK.
3. Select On and enter the time you want the HP Fax to ring. Press OK.
Select Off to turn off WakeUp Sound. Press OK.

Alarm sounds
Alarm sounds include the fax tones and beeps.
1. Press Menu repeatedly until SET UP SOUND appears and press OK.
2. Press  to select Alarm Sound and press OK.
3. Select On or Off and press OK.
Feature reference

33

Set the fax header information

Key sounds
The Key sounds are the beeps the keys make.
1. Press Menu repeatedly until SET UP SOUND appears and press OK.
2. Press  to select Key Sounds and press OK.
3. Select On or Off and press OK.

Silent mode
You can turn the sounds of the HP Fax (including ringing) on and off using the control
panel button. You can also set all sounds to turn off on a daily schedule; for example,
turn all the sounds off between 8 pm and 8 am.
1. Press Menu repeatedly until BASIC FAX appears and press OK.
2. Silent Mode will display. Press OK.
3. Select On-Daily and press OK.
From: 00h To: 23h will display.
4. Enter a start time and an end time and press OK.

Set the fax header information
This information is required by law in many countries. The fax header prints your name
and fax number on the top of every fax you send.
1. Press Menu repeatedly until  SET FAX HEADER displays and press OK.
2. Press OK when the display shows Fax Number.
3. Enter the fax number to which your machine is connected.
• You can enter up to 20 digits, and include special characters (space, plus sign,
etc). For more information, see Fax header telephone number on page 18.
•

To enter a space, press # once.

•

To enter a plus sign +, press *.

•

If you enter a wrong number, use  to move to the number and correct it.

4. Press OK when finished.
5. Press OK when the display shows Fax Name.
6. Enter the fax name (up to 40 characters) by using the number keypad.
• You can include special characters (space, plus sign, etc.). For more
information, see Enter dates, times, text, and telephone numbers on
page 16.
7. Press OK when the name in the display is correct.

Print reports
Your fax machine can print many reports for your use.

Automatic reports
These reports print automatically.

34

Feature reference

Print reports

Report name

Content

Multi-Communication

This report prints automatically if you have faxed documents to more
than one location by using Broadcasting.

Power Fail Report

If you have a scheduled job (such as, delayed fax and send poll) and
there is a power failure, this report is printed automatically when
power is restored.

Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1.
2.
3.
4.

Press Menu repeatedly until REPORTS appears and press OK.
Choose the report you want by using .
Press OK when the desired report is displayed.
The selected report will be printed. The available reports are shown below:

Report name

Content

Help List

This report covers the machine’s basic functions and commands. It
can also be used as a quick reference guide.

Sent Journal

These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every 40
transmissions or receptions. For more information, see Auto
Journal under the “BASIC FAX menu” on page 13.

Received Journal

Phonebook

This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.

Sending Confirm

This report shows the fax number, the number of pages, elapsed time
of the operation, the communication mode, and the communication
results. To set up your machine to automatically print, see Sending
Confirm under the “BASIC FAX menu” on page 13.

Schedule Inform

This report shows the document currently stored for Delayed FAX and
Send Polling along with the fax number, starting time and type of
scheduled event.

System Data

This report shows the current settings of your HP Fax. After you have
changed any setting, print this report to check your changes.

Caller ID

If Caller ID is turned on, this report shows the most recent 30 callers
who have called your machine. The report will be empty if you don’t
have Caller ID turned on.

Junk Fax

This report shows the telephone numbers that are marked as a junk
fax to be blocked.

Print Fax

Your machine stores fax data into memory as far as the memory is
available and lets you print it at later time. For more information, see
Reprinting faxes on page 36.

Feature reference

35

Reprinting faxes

Reprinting faxes
You may sometimes need to reprint a received fax. Your machine stores the most
recently received faxes in memory (approximately 200 pages). As this memory is filled,
old faxes that have been printed will be erased to make room for new faxes.
NOTE: Unplugging the fax machine power cord and plugging it back in again
clears the memory including all unprinted or unsent faxes. A power outage also
clears the fax machine memory.
1. Press Menu repeatedly until REPORTS appears and press OK.
2. Press  to choose Print Fax and press OK.
• If there are only old faxes, the machine will automatically print all of them and
return to Ready mode without moving to the next step.
•

If there are no faxes in memory, the machine will inform you by displaying
Memory Empty.

•

If there are both old faxes and unprinted faxes in memory, the machine will go
to step 3.

3. Select between Print New Fax or Reprint Old Fax and press OK.
• Print New Fax: The machine prints all new faxes which have never been
printed.
•

Reprint Old Fax: The machine prints all faxes regardless of new or old.

Clearing memory
You can selectively clear information stored in your machine’s memory.
1. Press Menu repeatedly until MEMORY CLEAR appears, and press OK.
The display shows the type of information you can clear from memory.
2. Select what you want to delete by pressing  and press OK.
3. Select Y and press OK when the machine asks if you are sure.
The types of information you can clear are:

36

Item

It will

Fax Header

Delete the name and phone number from your fax header
information.

Dial/Schedule

Clear the stored numbers in the phone book. In addition, all
the scheduled jobs are also cancelled.

Journal

Clear all records of transmissions and receptions.

Factory Default

Return all settings to factory defaults.

Feature reference

Loudspeaker

Loudspeaker
You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up
the handset to talk to them. This feature is especially useful for checking voicemail
messages.
NOTE: Your HP Fax does not have speakerphone capabilities. The loudspeaker
enables you to hear calls but you must speak using the handset.
TIP: If you want to share the conversation with somebody beside you, pick up
the handset and press Loudspeaker. The line is still connected and everybody
can listen to the conversation.
While you are using Loudspeaker, do not place the handset beside the speaker, as
this may result in noise interference.

Redial a number in memory
These steps allow you to dial one of the last 10 numbers called that is in memory.
1. Hold Redial/Pause for about two seconds.
2. Press  until Recent Numbers displays and press OK.
3. Press  to find the number you want to dial.
4. Press Start when the correct number appears.
If a document is loaded, the machine automatically begins to send.

Feature reference

37

6

Care and maintenance
This chapter contains information about changing print cartridges, maintaining your HP
Fax, the menu settings, error messages, and troubleshooting.

Print cartridge information
The print cartridge life is very sensitive to the content of received faxes or copies you
make. To increase its life, we recommend you follow the instructions below:
•

Always use the HP 701 (CC635A) black inkjet print cartridge.
NOTE: Your HP Fax was shipped with a starter ink cartridge. Replace the
starter cartridge when it runs out of ink with the HP 701 cartridge.

•

DO NOT unpack the cartridge until you are ready to use it.

•

Store it in the same environment as the fax machine.

•

If you have unpacked the cartridge but are not using it, store it in an airtight plastic
bag.

•

DO NOT leave it exposed for an extended period.

•

DO NOT refill the cartridge. The warranty will not cover damage caused by using
refilled cartridges.

View ink level
When using the 17ml print cartridge, your machine allows you to check the amount of
ink remaining. To view the current ink level:
1. Press Menu repeatedly until TOOLS appears and press OK.
2. Scroll to View Ink Level by pressing  and press OK.
The machine displays a fractional number. For examples, 1/8 means that ink is
low and you need to replace the cartridge. 8/8 means that a new cartridge is
installed.
NOTE: If the print cartridges were used before being installed in the HP Fax,
the estimated ink levels may be inaccurate or unavailable.
NOTE: If the HP Fax is low on ink (ink level is 1/8), new faxes that come in
will not be printed. They will be stored in memory. You must manually print the
faxes from memory (see Reprinting faxes on page 36) until you replace the
ink cartridge (see Replace the print cartridge on page 39).
TIP: If memory become full before the print cartridge is replaced, the HP Fax
will stop answering the phone. Be sure to print the faxes out of memory
regularly if you do not immediately replace the ink cartridge.

38

Care and maintenance

Print the self test

Print the self test
When you want to test if the machine is working correctly, you can check it by printing
the self test.
1. Press Menu repeatedly until TOOLS appears and press OK.
2. Scroll to Self Test by pressing  and press OK.
The machine runs self test and prints a report which shows the current status of the
machine.

Replace the print cartridge
When you notice that the print becomes light or ink low or when install new ink
cartridge appears in the display, replace the print cartridge. The part number for
replacement cartridges is HP 701.
1. Press the Access Cartridge button on the control panel.

1

1

Access Cartridge

The cartridge carrier moves to the install position.
2. Open the control panel and cartridge compartment cover (it will click and remain
open).
2

1

1

Control panel

2

Cartridge compartment cover

Care and maintenance

39

Replace the print cartridge

3. Push the cartridge down and remove it.

4. Take out a new cartridge from its packaging and carefully remove the tape covering
the printhead.
Hold the cartridge by the colored top or black areas only. Do not touch the copper
area.
5. To load the cartridge insert the cartridge as shown below. When the cartridge is
pushed to the back of the cartridge carrier, push the top of the cartridge until it
clicks into place.
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat
this step.
1

2

6. Close the cartridge compartment cover and control panel.
7. Press Start.
8. Press 1 for new cartridge, or 2 for the old one.
• When you put in a new cartridge, you must choose 1:New
•

When you put in a used cartridge, choose 2:Used. This helps you to check the
correct amount of ink you have left.
TIP: If you mix up several used cartridges, it is not possible to check the
correct amount of remaining ink. Once you have put in a new cartridge, use it
until it is completely exhausted.

40

Care and maintenance

Clear jammed documents and paper

Clear jammed documents and paper
Document jams during transmission
If a document jams during transmission or copying, Remove jammed document
appears in the display. DO NOT pull the document out of the slot. Doing so could harm
your machine.
To clear document jam:
1. Open the control panel.
2. Carefully remove the jammed document.
3. Close the control panel firmly until it clicks into place.

Paper jams during printing
If the fax paper jams while you are receiving or printing, Remove jammed paper and
press Cancel appears in the message.
If the paper is jammed in the printing area
1. Remove the jammed paper by pulling it out smoothly in the direction of the arrow
as shown.
If the paper tears when it is being removed check to ensure that no small pieces
have been left inside the machine.
2. Press Cancel.
3. If this was a fax, reprint the fax. For more information, see Reprinting faxes on
page 36.

Care and maintenance

41

Maintain the print cartridge

If the paper is jammed in the paper feed area
1. Remove the jammed paper as shown.
If the paper tears when it is being removed check to ensure that no small pieces
have been left inside the machine.
2. Reload new paper with the print side facing toward you.
3. Press Cancel when finished.
4. If this was a fax, reprint the fax. For more information, see Reprinting faxes on
page 36.

Maintain the print cartridge
To maintain good printing quality, we recommend you occasionally maintain the print
cartridge and its associated parts:

Clean the print cartridge
If characters are not printing completely or white streaks appear in your text, you may
have clogged nozzles. Clean the print cartridge as described below:
1. Press Menu repeatedly until TOOLS appears and press OK.
2. Scroll to Clean Cartridge by pressing  and press OK.
3. Examine the printed test pattern.
• If print quality does not improve, remove and reinstall the cartridge and repeat
these steps.
•

If the line is still broken, wipe the print cartridge contacts. For more information,
see Wipe the print cartridge contacts on page 42.

Wipe the print cartridge contacts
If cleaning the print cartridge as discussed above does not help and you are certain the
cartridge has plenty of ink, the problem may be caused by dried ink on the print
cartridge contacts or the print cartridge carrier contacts. Follow these two sets of
instructions for manual cleaning.
Clean the contacts
1. Press Access Cartridge.
42

Care and maintenance

Maintain the print cartridge

2. Open the control panel and cartridge compartment cover and remove the cartridge.
See Replace the print cartridge on page 39.
3. Gently blot and wipe the contacts dry.
• Use a clean cloth dampened with water to gently clean the entire coppercolored contacts.
•

To dissolve any dried ink, hold the damp cloth against the contacts for about
three seconds.
2

1

1

Copper-colored contacts

2

Ink nozzles (do not clean)

CAUTION:

Do not touch or clean the ink nozzles.

4. Reinstall the cartridge and close the cover and panel.
If you spend a long time cleaning the cartridge, the cartridge carrier may have
moved back to the original position. If so, press Access Cartridge again to move
the carrier to the install position.
5. Press Start.
6. Press 1 for new cartridge or 2 for the old one.
Clean the cartridge carrier contacts
Before cleaning these parts, there should be no scheduled job such as delayed fax,
send polling, or faxes received into memory.
CAUTION: Once you have unplugged the power cord from the machine, all data
in memory will be lost.
1. Press Access Cartridge.
2. Open the control panel and cartridge compartment cover and remove the cartridge.
See Replace the print cartridge on page 39.
3. Remove the print cartridge.
4. Unplug the power cord from the electrical outlet of the rear of the machine.
WARNING! Shock Hazard. Be sure to unplug the power cord before
proceeding.

Care and maintenance

43

Clean the document scanner area

5. Clean the cartridge carrier contacts with clean cotton swab.

6. Plug in the power cord and reinstall the cartridge.

Clean the document scanner area
To keep your machine working properly, occasionally clean the white roller, document
feeder rubber piece, and the scanning glass. If they are dirty, documents sent to
another fax machine will not be clear.
CAUTION: When you turn the power off to clean the scanner, documents stored
in memory will be lost.
1. Open the control panel.
2. Remove the white roller.
a. At the right-hand end of the white roller there is a bushing that is secured with a
small tab.
b. Push the tab slightly inward, then rotate towards you. Then pull up the righthand end of the roller to remove it.

1
2

44

1

White roller

2

White roller latch

Care and maintenance

Adjust the scanner

3. Wipe the white roller surface with a soft cloth dampened with water.
4. Clean the document feeder rubber piece at the back of the control panel.

5. Carefully wipe the scanning glass with a soft, dry, lint free cloth.
• If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a
dry one.
•

Be careful not to scratch the glass surface.

6. Replace the roller in reverse order, and then close the control panel firmly until it
clicks into place.

Adjust the scanner
The scanner is adjusted at the factory. If, however, you drop your machine while
moving it, we recommend you adjust scanner.
1. Press Menu repeatedly until TOOLS appears and press OK.
2. Scroll to Adjust Scanner by pressing  and press OK.
3. Load a plain WHITE sheet of paper (no writing or graphics) into the document
feeder and press OK.
• The machine starts to scan the document to adjust the scanner.
•

Printing quality may be unexpectedly worse if you do not use a plain WHITE
paper for the adjustment.

Care and maintenance

45

LCD error messages

LCD error messages
These are the error message that may display along with solutions for you.
Display

Status/Solution

Adjust scanner first
in TOOLS menu

Adjust the scanner to fix this problem as described in Adjust the
scanner on page 45.

Check white paper
document and try
again

You must use plain, white paper when adjusting the scanner. See
Adjust the scanner on page 45.

Clean white roller,
glass and try again

For more information, see Clean the document scanner area
on page 44.

Duplicated with
[Speed No.xx]

The same number has already been registered into another
speed dial location.

Exceeded Job Memory

The machine can hold only 5 Favorites.

Exceeded Job Memory

The broadcasting and delayed fax can hold 5 jobs in total.
Cancel a scheduled job and try again.

Cancel scheduled job
and try again
Ink Low. Install new
ink cartridge

The print cartridge is low or has run out of ink. To install a new
print cartridge, see Replace the print cartridge on page 39.
Although this message is displayed, you can make a copy or
print a report. Incoming faxes will be stored in memory. You must
manually print them, see Reprinting faxes on page 36.

Install ink
cartridge

Print cartridge is not installed or improperly installed.

Invalid Time

The time you set for fax forwarding is wrong.

Job Not Assigned

You attempted to cancel a scheduled job but no jobs are
scheduled.
You attempted to delete, print or send the Favorites document
when there is no document stored.

46

Junk Fax Empty

You attempted to delete a junk fax number when there is no junk
fax number.

Junk Fax Full

The machine can hold only 20 junk fax numbers.

Load Document

You must load a document before proceeding.

Memory Full

Memory has become full while receiving a fax. It will not answer
the telephone until memory has been cleared. Print any faxes
stored in memory and, if necessary, clear scheduled jobs. See
Reprinting faxes on page 36 and see Clearing memory on
page 36.

Care and maintenance

LCD error messages
(continued)
Display

Status/Solution

Memory Full

Memory has become full while scanning a document. Press OK
to send or copy the scanned pages only. To cancel the job press
Cancel and try again when memory becomes available, or split
the new document into smaller parts. See Clearing memory on
page 36.

Press OK to continue

Memory Received
Ink Low. Install new
ink cartridge

The machine has data stored in memory. Replace the print
cartridge with new one in order to print the faxes.

Memory Received
Load paper and
press OK

Load paper and press OK. There might be a jam. Clear the jam
as described in Paper jams during printing on page 41.

Memory Received
Install ink
cartridge

There is no print cartridge in the machine. Install a print cartridge.

No answer from
remote fax

The other machine has not answered after all redial attempts to
send a fax.

No CID Number

The machine could not detect the CID (Caller ID) number.

No Dial Number

There is no number in the redial memory.

Not available while
reprinting fax

The machine could not receive a new fax while printing the
stored faxes.

Not Found

The number you are searching for does not exist in memory.

Number already
registered

The number you are trying to enter already exists in the phone
book or junk fax list.

Number Not Assigned

There is no number assigned to this One-Touch or two-digit
Speed number.

Poll Code Error

The remote user entered the wrong poll code.

Poll job exists
already

You have already programmed a polling send. Cancel scheduled
job and try again.

Polling Error

The machine you want to poll is not ready to answer your poll.
Check with the other person.

Check remote site
Receiving Error.
Ask sender to
try again.

There is an error while receiving a fax.

Remove jammed
document

The document you are sending has jammed in the document
feeder. To clear the document jam, see Document jams during
transmission on page 41.
You tried to copy or fax a document which is longer than 390 mm
(15.4 in.).

Care and maintenance

47

Troubleshooting
(continued)
Display

Status/Solution

Remove jammed paper
and press Cancel

The paper has jammed during printing. To clear the paper jam,
see Paper jams during printing on page 41.

Send Error.
Try again.

There is an error while sending a fax.

System Busy
Try again later

The fax machine is busy doing something else.

To redial now, press
Start

The machine is waiting (three minutes) to automatically redial the
fax number that was busy or did not answer.
You have the option to manually redial by pressing Start.

Processing Job

You attempted to enter Favorites while sending or printing
Favorites document.

Unknown ink level

A previously used cartridge has been detected. Remaining ink
reported in View Ink Level and Ink Low message may be
inaccurate.

Troubleshooting
Your problem may be listed in “LCD error messages” on page 46. The chart below
shows other problems you can solve yourself. For problems you cannot resolve here,
see Use Hewlett-Packard support services on page 59.
TIP: (For U.S. only) You can test your HP Fax to make sure it is set up properly
for faxing. Place a document in the document feeder, dial 1-888 HP FAX ME
(1-888-473-2963) and press Start. Please wait approximately 1 minute and you
will receive a “Fax Back System Test” page, confirming your product is working
correctly. The Fax Header must be set up in order to test the fax machine.

Fax problems
Problem

Solution

The machine is not working, there is no Unplug the power cord and plug it in again. Check that your
display, and the buttons are not working. socket is live.
No dial tone.

Check that the phone line is connected properly to the port in the
bottom of the fax. Unplug and replug it. Make sure it clicks. Check
the phone socket in the wall by plugging in another phone.

Someone calls and gets a busy signal
even though the fax is not busy.

This may rarely occur if the answer mode is set to AUTO, a voice
call comes in and is hung up without being answered, and another
call is immediately received. In AUTO mode the machine goes
back to fax receive mode if the voice call is not answered. The line
will appear busy until the machine resets.

48

Care and maintenance

Troubleshooting
(continued)
Problem

Solution

The numbers stored in memory do not
dial correctly.

Make sure the numbers are programmed correctly. To print a
Phone book list, see Print reports on page 34.

The document does not feed into the
machine.

Be sure the document is not wrinkled, and you are putting it in
correctly. Check that the document is the right size and not too
thick or too thin. See Document types and sizes on page 52.

You cannot receive faxes automatically.

Check if TEL appears on the right side of the display. In TEL
mode, you cannot receive a fax automatically. Be sure the
handset is seated on the cradle properly.
If the ink is low, the fax will stop printing faxes. Replace the print
cartridge.
If the fax memory is full, the fax will stop answering the phone.
Load paper and print the faxes in memory to clear out the
memory.

The machine cannot receive faxes
manually.

Do not hang up the handset before pressing Start to receive a fax.

The machine does not send anything.

Check that the document is loaded face down.Send should
appear in the display after it dials. Check if the machine to which
you are sending can receive your fax.

You cannot poll another machine.

The fax machine you are polling may be using a poll code
(password).

The fax you received has blank bits on it. The machine sending to you may be faulty. A noisy phone line can
cause line errors. Check your machine by making a copy.
Spots or lines missing from the fax you
receive.

Check if the print cartridge is ok by making a copy. See Maintain
the print cartridge on page 42. Check with the telephone
company to see if your phone line is noisy.

You are receiving poor quality copies.

The fax machine sending to you may have a dirty scan glass.
Also, check with the telephone company to see if your phone line
is noisy.

Some of the words on the fax you
received appear stretched.

The machine sending to you had a temporary document jam.

Your machine does not make copies.

Make sure your document is loaded face down.

There are lines on copies or documents
you send.

Check your scan glass for marks and clean it (see Clean the
document scanner area on page 44).

The machine dials a number, but fails to
make a connection with a remote fax
machine.

The remote fax machine may be turned off or unable to answer
incoming calls. Speak with the other fax operator to solve the
problem.

Care and maintenance

49

Troubleshooting
(continued)
Problem

Solution

You cannot store a document in
memory.

There may not be enough memory available to hold the document
you want to store. If the display shows a Memory Full message,
do the following until you can store your document in memory:
Print all unprinted faxes in memory (see Reprinting faxes on
page 36.
Delete unneeded polling faxes, broadcast faxes, or delayed faxes
(see To cancel the scheduled job on page 31).

Blank areas appear at the bottom of
each page or on continuation pages,
with only a small strip of material printed
at the top.

You may have selected the wrong paper size setting. To select the
proper paper size, see Paper Size on page 13.

Image TCR is not working

You have the resolution set to SUPER FINE. Set the resolution to
FINE.

Print quality problems
Problem

Solution

Light or blurred characters.

Check ink level as described in View ink level on page 38. To
install a new print cartridge, see Replace the print cartridge on
page 39.
Make sure the print cartridge is installed correctly. To clean the
print cartridge, see Maintain the print cartridge on page 42.

Smudged or dark characters.

Make sure the paper is straight and unwrinkled. Let ink dry before
handling the paper. To clean the print cartridge, see Maintain the
print cartridge on page 42.

Characters with white lines.

If Ink Low. Install new ink cartridge is displayed, install a
new print cartridge as described in Replace the print cartridge
on page 39.
Remove and reinstall the print cartridge.
Clean the print cartridge (see Maintain the print cartridge on
page 42).

Improperly formed or misaligned
characters.

Clean the print cartridge (see Clean the print cartridge on page
42).

Abnormal black horizontal lines

Clean the cartridge carrier (see Clean the cartridge carrier
contacts on page 43).

50

Care and maintenance

Troubleshooting

Paper feeding problems
Problem

Solution

Paper is jammed during printing.

Clear paper jam as described in Paper jams during printing on
page 41.

Paper sticks together.

•
•

Paper fails to feed.

Remove any obstructions inside the machine.

Multiple sheets of paper feed.

When loading paper, do not force the paper down into the
machine. If multiple sheets have caused a paper jam, clear the
paper jam. (see Paper jams during printing on page 41.)

Paper skews or buckles in the
paper tray.

The paper tray can hold up to 50 sheets. Make sure the paper
guides do not cause the paper to bow. When loading paper, do not
force it down into the machine.

Make sure you have fewer than 50 sheets in the paper tray.
Humid conditions may cause some paper to stick together.
Take the paper out and fan the pages and replace.

Care and maintenance

51

7

Specifications and regulatory
information
This chapter contains product and supplies specifications, ordering information, and
regulatory statements.

Paper types and sizes
The HP Fax is designed to work optimally with plain cotton bond paper.
The following paper sizes and weight can be used with your machine:
Paper size

Dimensions

Paper weight

A4

210mm x 297mm (8.3in x 11.7in)

Letter

216mm x 279mm (8.5in x 11.0in)

Legal

216mm x 356mm (8.5in x 14.0in)

75 – 90g/m2
(20 – 24lbs)

Document types and sizes
You can insert a document that is up to 15 pages long in the document feeder.

Acceptable documents
Single sheet
Document size

2 or more sheets
a

Max

216mm (W) x 356mm (L)
8.5in (W) x 14in (L)

Min.

148mm (W) x 128mm (L)
5.8in (W) x 5in (L)

Effective scanning width

210mm
8.27in

Number of sheets which can be
loaded at a time

–

Up to 15

Thickness of document

0.07mm – 0.15mm
0.018in – 0.038in

0.075mm – 0.12mm
0.019in – 0.03in

Paper quality

Uncoated on both sides

a.When sending a document that is longer than A4 (297 mm/11.69 in.), you must immediately
take out each sheet as soon as it has been scanned. Otherwise, the document may jam.

52

Specifications and regulatory information

Print cartridge

Print cartridge
The HP Fax uses the following print cartridge.
HP 701 black inkjet print cartridge CC635A

Product specifications
The specifications are subject to change without notice.
Item

Specification

Type of unit

Inkjet Desktop Facsimile Transceiver

Communication System

Public Switched Telephone Network (PSTN) and PABX

Compatibility

ITU Group3

Compression scheme

MH, MR, MMR

Modem speed

14400/12000/9600/7200/4800/2400bps

Scanning method

CIS (Contact Image Sensor)

Input document size

8.5 inches (216 mm)

Effective scanning width

8.27 inches (210 mm)

Effective recording width

8 inches (203 mm)

Power consumption

Standby: 4.9Wh
Printing Mode: Maximum 15 Wh

Voltage

100 – 127~

Frequency

50 – 60 Hz

Current

500 mA

Temperature range

50°F to 89°F (10°C to 32°C)

Humidity range

20 to 80% RH (non-condensing)

Dimension (W x D x H)

355 x 232 x 118 mm (14.0 x 9.1 x 4.6 in.)
(without tray)
355 x 311 x 244 mm (14.0 x 12.2 x 9.6 in.)
(with tray)

Weight

2.5 Kg (5.5 lb) (including handset)

Power source

See Rating Label attached on the back of the machine.

Specifications and regulatory information

53

Product specifications
(continued)
Item
Resolution

Specification
Copy

Standard/Fine: 300 x 300 dpi
Super Fine/Photo: 600 x 300 dpi

Faxing Standard: 100 x 200 dpi
Fine: 200 x 200 dpi
Super Fine: 400 x 200 dpi

54

Speed dials

100

ECM mode

YES

Grey scale

64 levels

User memory capacity

2.5 Mbytes (capable of 200 pages at ITU#1 test chart)
(4% coverage on A4)

Ink Cartridge Part Number

HP 701 (17ml) (CC635A)

Specifications and regulatory information

A sample of ITU #1 test chart (reduced to 60.5%)

A sample of ITU #1 test chart (reduced to 60.5%)

Specifications and regulatory information

55

Environmental product stewardship program

Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts on our
environment. For more information, visit HP Commitment to the Environment website at:
http://www.hp.com/go/environment

Ozone production
This product generates no appreciable ozone gas (O3).

Paper use
This product is suited for the use of recycled paper according to DIN 19309.

Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the
ability to identify plastics for recycling purposes at the end of the product's life.

Material safety data sheets
Material Safety Data Sheets (MSDS) can be obtained from the HP web site at:

http://www.hp.com/go/msds
Customers without Internet access should contact their local HP Customer Care Center.

Recycling program
HP offers an increasing number of product return and recycling programs in many countries, as
well as partnering with some of the largest electronic recycling centers throughout the world. HP
also conserves resources by refurbishing and reselling some of its most popular products.
This HP product contains the following materials that may require special handling at end-of-life:
• Mercury in the fluorescent lamp in the scanner (<2 mg)
• A lithium battery
This product contains a small Lithium battery that must be removed and disposed of properly at
the end of the product’s useful life. The battery is located on the main circuit board.
– Battery Part Number: Panasonic CR2032
– Battery Material: Lithium
– Battery Type: Button/Coin Cell Battery
– Quantity Per Product: 1
– Weight: approximately 3 grams
– Lithium Type: Solid
– Battery Manufacturer: Panasonic of Japan

California Hazardous Waste Requirement
Attention California users:
The battery supplied with this product may contain perchlorate material. Special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for information.
Atención a los usuarios de California:
La pila proporcionada con este producto puede contener perclorato. Deberá con cuidado.
Consulte www.dtsc.ca.gov/hazardouswaste/perchlorate para información.

56

Specifications and regulatory information

Regulatory notices

Regulatory notices
The HP Fax meets product requirements from regulatory agencies in your country/region.

Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SNPRG-0802. This regulatory number should not
be confused with the marketing name (HP 2140 Fax series) or product number.

Notice to users of the U.S. telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the back of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
The HP 2140 Fax series is provided with a RJ11C connector for connecting this product to the
telephone network. An additional RJ11C connector is provided for connecting an additional
device to the telephone network from the HP 2140 Fax series.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label.
If the HP 2140 Fax series causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice isn't practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
There are no customer serviceable parts inside the HP 2140 Fax series. If trouble is experienced
with the HP 2140 Fax series, for repair or warranty information, please contact Hewlett-Packard
technical support by calling 866-331-9600. If you have Internet access, you can go to
www.hp.com/support for more information on the HP 2140 Fax series.
If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of HP 2140 Fax series does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone company
or a qualified installer.
This equipment is hearing aid compatible.
Specifications and regulatory information

57

Regulatory notices
HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC
power. Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone
network from abnormal surges on the AC powerline.
The Customer Information for facsimile (FAX) equipment must contain the following wording:
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including FAX machines, to send any message unless such
message clearly contains in a margin at the top or bottom of each transmitted page or on the first
page of the transmission, the date and time it is sent and an identification of the business or other
entity, or other individual sending the message and the telephone number of the sending machine
or such business, other entity, or individual. (The telephone number provided may not be a 900
number or any other number for which charges exceed local or long-distance transmission
charges.)
In order to program this information into your FAX machine, See Set the fax header information
on page 34.

Automatic Dialers:
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO
EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late evenings.

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that
the following notice be brought to the attention of users of this product.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Class B limits are designed
to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.
CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company, may cause harmful
interference and void the FCC authorization to operate this equipment.

58

Specifications and regulatory information

Use Hewlett-Packard support services
Notice to users of the Canadian telephone network/Note à l'attention des utilisateurs du
réseau téléphonique Canadien
This product meets the applicable Industry Canada technical specifications/Le présent materiel
est conforme aux specifications techniques applicables d'Industrie Canada.
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five/L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre
maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison
d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition
que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.
For non-European customers
This product is approved for use only in the country in which it was purchased. Local country laws
may prohibit the use of this product outside the country of purchase. It is strictly forbidden by law
in virtually every country to connect nonapproved telecommunications equipment (fax machines)
to public telephone networks.

Use Hewlett-Packard support services
www.hp.com/support
If you are unable to find the answer you need in the printed documentation supplied with your
product or on the web, you can contact your HP dealer or call the support phone number for your
country/region for help.
For the most current list of telephone support numbers and call costs information, go to

www.hp.com/support.
Before calling customer support
1 Make sure that
• Your unit is plugged in and turned on.
• The correct print cartridge is installed properly.
• The recommended paper is loaded in the input tray.
2 Reset your unit by unplugging it and plugging it in again.
3 If you need to speak to an HP Customer Support Representative:
• Have your serial number ready.
• Print a Self-Test Report.
• Be prepared to discuss your problem in detail.
4 Be near your unit when you call.
Prepare your unit for shipment
If you are requested to send in your unit for service, do the following:
• Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge
with the unit unless asked to do so.
• If you do not have the original packing material, you can request a replacement package set from HP
Customer Support. Shipping damage caused by improper packaging is not covered under the warranty.
• Include these items in the box:
• A brief description of the symptoms (sample prints are helpful).
• A copy of your sales slip or proof of purchase (to establish the warranty period).
• Your name, address, and telephone number where you can be reached during the day.

Specifications and regulatory information

59

Use Hewlett-Packard support services

60

Specifications and regulatory information

Declaration of conformity

Declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1

DoC #: SNPRG-0802
Supplier's Name:
Supplier's Address:

Hewlett-Packard Company
Extended Printing Solutions (EPS)
61 Alexandra Terrace
#08-01 Harbour Link
Singapore 119936

Declares, that the product:
Product Name and Model:
HP 2140 Fax series
SNPRG-0802
Regulatory Model Number:
Product Options:
All
conforms to the following Product Specifications and Regulations:
EMC: Class B
FCC Part 15 Subpart B

Safety:
UL 60950-1
CAN/CSA-C22.2 No. 60950-1-03, First Edition.

Telecom:
FCC Part 68 and TIA-968-A-1 + A-2 + A-3 standard
IC CS-03 standard (Issue 9)

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Additional Information:
This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the
design. The Regulatory Model Number is the main product identifier in the regulatory documentation
and test reports, this number should not be confused with the marketing name or the product numbers.

Manager
Local contact for regulatory topics only:
U.S.:
Hewlett –Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501

Specifications and regulatory information

61

Hewlett-Packard LIMITED WARRANTY STATEMENT

Hewlett-Packard LIMITED WARRANTY STATEMENT

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2
Malta: Hewlett Packard International Trade BV, Branch, 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, Malta
South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

62

Specifications and regulatory information

Index
A
Access Cartridge
button 39
alarm sounds 33
align cartridge
menu 15
answer ring pattern detection
26
answer/receive mode 27
arrow buttons 4
Auto Journal
menu 14
auto reduction
menu 13
automatic fax redial 22

B
block junk faxes 24
broadcasting 29
menu 14
broadcasting faxes 29
buttons
Access Cartridge 10
Back 10
Cancel 11
control panel 10
Copy 11
Favorites 10
Loudspeaker 11
Menu 10
Mode/Contrast 10
Mute 11
Number keypad 11
OK 10
Redial/Pause 11
Resolution 10
Scroll/Volume 10
Speed Dial 11
Start 11
Symbols 11

C
Caller ID 24
junk faxes 24
list 24
report 35
turning on 24

Caller ID menu 14
Cancel
button 11
cancel schedule
menu 15
cancelling a scheduled job 31
cartridge
cleaning 42
maintenance 38
part number 54
replacing 39
changing language 13
clean cartridge
menu 15
cleaning the fax 44
clearing jams
document 41
clearing memory 36
clearing paper jams 41
contrast 21
default 14
menu 14
control panel buttons 10
copies
collate 6
making 6
multiple 6
options 6
reduce or enlarge 6
Copy 11
Button 11
copy
collate 6
number of copies 6
print order 6
zoom 6
Copy button 11

D
date and time 33
date, setting 33
dates 16
delayed fax 14, 29
Dial Mode 14
dialing
automatic fax redial 22

discard size
(see also auto reduction) 13
menu 13
distinctive ring 26
menu 14
distribution list. See
broadcasting faxes
document feeder
number of pages 8
document jams 41
documents
load 5
number of pages 5
DRPD 26

E
ECM mode 54
menu 13
entering 16
error messages 46

F
Favorites 25
button 10
fax forwarding 15
fax header 34
fax memory
number of pages 8
FAX mode 28
fax name 34
fax number 34
fax problems 48
fax receiving 6
fax tones. See sounds
faxes
reprinting 36
faxing
color documents 22
images/embedded pictures
22
forwarding
faxes 15, 31
front panel 10
front view 9

G
getting help 59
Index

63

H
help 59
help list 35
HP Fax
parts of 9
HP support 59

messages
displayed 46
mode/contrast
button 10
mute
button 11

I

N

image TCR 26
menu 14
ink cartridge
maintenance 42
part number 38, 53
replacing 39
ink level 15
cartridge 38
ITU #1 chart 55

J
jams
clearing paper 41
document 41
paper 41
journal 14
junk fax
blocking 24
report 35
junk faxes 14

K
key sounds 34

L
language 13
menu 13
loading documents 5
loading paper 4
Loudspeaker
button 11
loudspeaker 15, 37
button 11

M
making a copy 6
memory
clearing 36
menu
BASIC FAX, options 13
button 10
picture 12
using 15
menu setting
language 13
64

Index

number keypad 11

O
OK
button 10
one-touch
dialling 19
out of ink 15
out of paper. See reprinting
faxes

P
paper
loading 4
not recommended 20
number of sheets 5
size 20
type 20
paper jams 41, 51
paper size 52
menu 13
paper tray
capacity 8
part number
ink cartridge 53
pause 19
phone book 18, 35
dialing 19
print 19
searching 19
photo
faxing 22
polling 14, 30
receive 31
send 30
print cartridge
ink level 38
maintenance 42
part number 38, 53
replacing 39
print fax 35
print quality
self test 39
print quality problems 50

R
ready mode 15
rear view 9
received journal 35
receiving faxes 27
redial/pause
button 11
redialing
automatic fax redial 22
redial a number in memory
37
regulatory information 57
reports 34, 35
Caller ID 35
junk fax 35
phone book 35
printing faxes 35
received journal 35
schedule inform 35
sending confirm 35
sent journal 35
system data 35
reprinting faxes 36
resolution 21
button 10
default 14
menu 14
ring pattern detection 14, 26
ring volume 22
rings to answer 23
menu 13

S
scanner adjustment 45
scanner area
cleaning 44
schedule a fax 29
schedule inform 35
scheduled fax 14
scheduled faxes 35
scheduled job
cancelling 31
scheduled jobs
cancelling 15
scroll/volume
button 10
see answer mode 6
self test 39
menu 15
sending confirm 35
image TCR 14
menu 13
sent journal 35

set broadcasting
menu 14
set delayed fax
menu 14
set fax forward
menu 15
set junk fax no
menu 14
set polling send
menu 14
setting date and time 33
setting fax number 34
silent mode
daily 34
daily schedule 13
menu 13
sounds
alarm 33
keys 34
on and off 33
WakeUp 33
speaker volume 22
speed dial
button 11
programming 18
using 18
speed dials
number of 8
start
button 11
supplies
print cartridge 38
symbols
button 11
system data 35

V
view ink level
menu 15
volume
ring 22
speaker 22

W
WakeUp 33
WakeUp sounds 33
warranty 62

T
TEL mode 28
telephone
dialing 7
telephone numbers
entering 16
text
entering 16
time, setting 33
troubleshooting
fax problems 48
messages 46
paper feeding 51
print quality 50

U
unwanted faxes 14
Index

65

© 2009 Hewlett-Packard Development Company, L.P.
www.hp.com
Printed in Korea

*CM721-90001*
*CM721-90001*
CM721-90001



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