Hp Elitebook 8560P Led Notebook 6560B Users Manual

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HP EliteBook 8560p Notebook PC and HP ProBook 6560b Notebook PC Maintenance and Service Guide (6081K) HP EliteBook 8560p Notebook PC and HP ProBook 6560b Notebook PC Maintenance and Service Guide (6081K) shared.swissparts.ch - /Manuals/HP/Notebook/Probook's/

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HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC
Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fifth Edition: October 2011
First Edition: March 2011
Document Part Number: 644148-005

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 11
TouchPad .......................................................................................................................... 11
Lights ................................................................................................................................. 12
Buttons and fingerprint reader ........................................................................................... 14
Keys ................................................................................................................................... 16
Front ................................................................................................................................................... 18
Left ..................................................................................................................................................... 19
Rear .................................................................................................................................................... 21
Right ................................................................................................................................................... 22
Bottom ................................................................................................................................................ 23
3 Illustrated parts catalog ............................................................................................................................... 25
Service tag ......................................................................................................................................... 25
Computer major components ............................................................................................................. 26
Display components ........................................................................................................................... 34
Plastics Kit .......................................................................................................................................... 36
Cable Kit ............................................................................................................................................. 37
Mass storage devices ......................................................................................................................... 38
Miscellaneous parts ............................................................................................................................ 39
Sequential part number listing ............................................................................................................ 40
4 Removal and replacement procedures ....................................................................................................... 51
Preliminary replacement requirements ............................................................................................... 51
Tools required .................................................................................................................... 51
Service considerations ....................................................................................................... 51
Plastic parts ....................................................................................................... 51
Cables and connectors ..................................................................................... 52

Drive handling ................................................................................................... 52
Grounding guidelines ......................................................................................................... 53
Electrostatic discharge damage ........................................................................ 53
Packaging and transporting guidelines ............................................. 54
Workstation guidelines ..................................................................... 54
Equipment guidelines ....................................................................... 55
Component replacement procedures ................................................................................................. 56
Service tag ......................................................................................................................... 56
Computer feet .................................................................................................................... 57
Battery ............................................................................................................................... 58
Display assembly (panel, bezel, webcam, microphone) .................................................... 59
SIM .................................................................................................................................... 63
Bottom door ....................................................................................................................... 64
Optical drive ....................................................................................................................... 65
Upgrade bay ...................................................................................................................... 67
Hard drive .......................................................................................................................... 69
RTC battery ....................................................................................................................... 71
Memory modules ............................................................................................................... 72
WWAN module .................................................................................................................. 74
WLAN module .................................................................................................................... 76
Bluetooth module ............................................................................................................... 81
Modem module .................................................................................................................. 83
Fan ..................................................................................................................................... 85
Heat sink ............................................................................................................................ 86
Processor ........................................................................................................................... 90
Keyboard ........................................................................................................................... 92
Bottom cover ...................................................................................................................... 94
Speaker assembly ............................................................................................................. 99
RJ-11 jack cable .............................................................................................................. 101
Function board ................................................................................................................. 103
USB board ....................................................................................................................... 105
System board ................................................................................................................... 106
Display assembly and components (whole hinge-up, cable, antennas, hinges,
enclosure) ........................................................................................................................ 111
5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 120
Using Computer Setup ..................................................................................................................... 120
Starting Computer Setup ................................................................................................. 120
Navigating and selecting in Computer Setup ................................................................... 120
Restoring factory settings in Computer Setup ................................................................. 121
Updating the BIOS ........................................................................................................... 122

Determining the BIOS version ......................................................................... 122
Downloading a BIOS update ........................................................................... 122
Using System Diagnostics ................................................................................................................ 123
6 Specifications .............................................................................................................................................. 124
Computer specifications ................................................................................................................... 124
39.6-cm (15.6-in), HD display specifications .................................................................................... 125
39.6-cm (15.6-in), HD+ display specifications .................................................................................. 126
Hard drive specifications .................................................................................................................. 127
Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 128
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 129
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 130
DVD-ROM Drive specifications ........................................................................................................ 131
Specification information in Device Manager ................................................................................... 132
7 Backup and recovery .................................................................................................................................. 133
Windows 7 ........................................................................................................................................ 133
Backing up your information ............................................................................................ 133
Performing a system recovery ......................................................................................... 134
Using the Windows recovery tools .................................................................. 135
Using f11 recovery tools .................................................................................. 135
Using a Windows 7 operating system DVD (purchased separately) ............... 136
Windows Vista .................................................................................................................................. 137
Backing up your information ............................................................................................ 137
Performing a recovery ..................................................................................................... 138
Using the Windows recovery tools .................................................................. 138
Using f11 recovery tools .................................................................................. 139
Using a Windows Vista operating system DVD (purchased separately) ......... 139
8 Power cord set requirements .................................................................................................................... 141
Requirements for all countries and regions ...................................................................................... 141
Requirements for specific countries and regions ............................................................................. 142
9 Recycling ..................................................................................................................................................... 143
Battery .............................................................................................................................................. 143
Display .............................................................................................................................................. 143
Index ................................................................................................................................................................. 149

vii

viii

Product description

Category

Description

Product Name

HP ProBook 6560p Notebook PC

HP ProBook 6560b
Notebook PC

√

HP EliteBook 8560p Notebook PC
Processors

HP EliteBook
8560p
Notebook PC

√

Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3
cache, 4 threads

√

Intel® Core i5 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3
cache, 4 threads

√

2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3
cache, 4 threads

√

2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3
cache, 4 threads

√

Intel Core i3 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2310M, 2.10-GHz processor 3-MB L3 cache
Intel Celeron processor, Dual Core

Chipset

B810, 1.60-GHz processor 2-MB L3 cache, 2 threads

√

Mobile Intel HM65 chipset

√

(Non-vPro configurations)
Mobile Intel QM67 chipset

√

(vPro configurations)
Graphics

Panel

Intel HD Graphics 3000 (UMA)

√

AMD Radeon™ HD 6470M (discrete)

√

Supports dual-display ports through the dock

√

All display assemblies include 2 wireless local area
network (WLAN) antennas

√

Category

Memory

Hard drives

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)

√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)

√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with WWAN

√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with WWAN

√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera

√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with camera

√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera and WWAN

√

39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900)
with camera and WWAN

√

Support privacy filter

√

Two customer-accessible/upgradeable memory module
slots supporting up to 16 GB of RAM

√

Supports dual-channel memory

√

PC3-10600, 1333-MHz, DDR3

√

Supports the following configurations:

√

Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard
drives

√

Customer-accessible

√

Supports the following drives:

√

●

16384 (8192 × 2)

●

8192 (8192 × 1)

●

8192 (4096 × 2)

●

6144 (4096 + 2048)

●

4096 (2048 × 2)

●

4096 (4096 × 1)

●

3072 (2048 + 1024)

●

2048 (2048 × 1)

●

750-GB, 7200-rpm

●

500-GB, 7200-rpm

●

320-GB, 7200-rpm

●

250-GB, 7200-rpm

Chapter 1 Product description

Category

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

√

Fixed

√

Customer-accessible

√

Serial ATA

√

12.7-mm tray load

√

Supports “No Drive” option

√

Supports the following 12.7-mm SATA optical drives:

√

Supports the following solid-state drives:

Upgrade bay

●

160-GB

●

128-GB

●

DVD-ROM

●

DVD+/-RW SuperMulti DL

●

Blu-ray ROM DVD+/-RW SuperMulti DL

Supports the following 9.5-mm SATA hard drive:
●

500-GB, 7200-rpm

Supports the following 12.7-mm SATA optical drive:
●
Microphone

√

Blu-ray R/RE DVD +/-RW SuperMulti DL Drive

Integrated dual-array microphone (webcam models only)

√

Integrated mono (non-webcam models)

√

HP SRS Premium Sound

√

HP Premier Sound

√

Stereo speakers (2)

√

Webcam

Integrated webcam (720p HD)

√

Modem

56K V.92 MDC data/fax modem

√

Modem cable not included

√

Supports “No Modem” option

√

Intel 82579LM GbE LAN 10/100/1000 network interface
card (NIC) with iAMT (vPro models)

√

Intel 82579V GbE LAN 10/100/1000 network interface
card (non-vPro models)

√

S3/S4/S5 wake on LAN

√

NIC power down technology

√

Ethernet cable not included

√

Audio

Ethernet

Wireless

√

Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly

√

Category

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

Three WLAN antennas built into display assembly

√

Supports “no WLAN” option

√

Supports the following WLAN formats:

√

●

Broadcom 802.11 b/g/n, 1×1

●

Broadcom 802.11 a/b/g/n, 2×2

●

Intel Centrino Advanced N 6205, 2×2 a/b/g/n

●

Intel Centrino Wireless-N 1000, 1×2 b/g/n

●

Atheros 802.11 a/b/g/n 3×3

√

●

Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n

√

Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (worldwide 5 band, in WWAN panels only)

√

Subscriber identity module (SIM) security (customeraccessible in battery bay)

√

Supports “no WWAN” option

√

Supports the following WWAN modules:

√

●

Qualcomm Gobi 3000 HSPA/CDMA with GPS

●

Ericsson 5521 HSPA+

Integrated personal area network (PAN) options by way of Bluetooth® module:

External media card

Ports

Supports “no PAN” option

√

Integrated Bluetooth 2.1

√

One ExpressCard/54 slot

√

Integrated Media Card Reader with SD, MMC support

√

Audio-in (stereo microphone)

√

Audio-out (stereo headphone)

√

DisplayPort 1.1a

√

DisplayPort 1.2

√

RJ-11 (modem)

√

RJ-45 (Ethernet, includes link and activity lights)

√

USB 3.0
USB 2.0 (3)

√
√

USB 2.0 charging port
eSATA/USB 2.0 combo port

Chapter 1 Product description

√
√

√

Category

Docking

Keyboard/pointing
devices

Power requirements

Security

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

VGA (Dsub 15-pin) supporting 1920 × 1200 external
resolution at 75-GHz (hot plug with auto-detect)

√

1394a

√

Serial port

√

3-pin AC power

√

Secondary battery connector

√

Docking connector

√

HP Docking Station

√

HP Advanced Docking Station

√

Keyboard with numeric keypad

√

Dual point

√

Spill-resistant design

√

Full chiclet keyboard

√

Touchpad includes: on/off button, supports 2-way scroll
with legend, taps enabled by default, 2-finger scrolling
and zoom enabled by default

√

Smart AC adapter with localized cable plug support (3wire plug with ground pin, supports 3-pin DC connector):

√

9-cell, 3.0-Ah (100-Wh) Li-ion battery

√

6-cell, 2.8-Ah (62-Wh) Li-ion battery

√

6-cell, 2.55-Ah (55-Wh) Li-ion battery

√

3-cell, 2.8-Ah (31-Wh) Li-ion battery

√

Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life
Battery

√

Supports 9-cell, 100-Wh HP Extended Life Battery

√

Supports 6-cell, 51-Wh HP Long Life Li-ion battery

√

HP Fast Charge Technology

√

Integrated fingerprint reader

√

Integrated smart card reader

√

Security cable slot

√

Trusted platform module (TPM) V.1.2

√

Full volume encryption

√

Preboot authentication (password, smart card)

√

●

90-W

●

65-W

Category

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

Operating system

Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics

√

Windows 7 Professional 64 with Microsoft Basics

√

Windows 7 Home Premium 64 with Microsoft Basics

√

Windows 7 Home Premium 32 with Microsoft Basics

√

Windows Vista Home Basic 32 with Microsoft Basics

√

Novell™: SuSE Linux™ – SLED 11

√

FreeDOS

√

Windows 7 Professional 32 with Microsoft Office 2010
Starter

√

Windows 7 Professional 32 with Microsoft Office 2010
Personal

√

Windows 7 Professional 32 with Microsoft Office 2010
Home & Business

√

Windows 7 Professional 32 with Microsoft Office 2010
Professional

√

Windows 7 Professional 64 with Microsoft Office 2010
Starter

√

Windows 7 Professional 64 with Microsoft Office 2010
Personal

√

Windows 7 Professional 64 with Microsoft Office 2010
Home & Business

√

Windows 7 Professional 64 with Microsoft Office 2010
Professional

√

Windows 7 Home Premium 32 with Microsoft Office
2010 Starter

√

Windows 7 Home Premium 32 with Microsoft Office
2010 Personal

√

Windows 7 Home Premium 32 with Microsoft Office
2010 Home & Business

√

Windows 7 Home Premium 32 with Microsoft Office
2010 Professional

√

Windows 7 Home Premium 64 with Microsoft Office
2010 Starter

√

Windows 7 Premium 64 with Microsoft Office 2010
Professional

√

Windows 7 Starter with Microsoft Office 2010 Starter

√

Windows 7 Home Basic 32 with Microsoft Office 2010
Starter

√

Preinstalled with Microsoft Office:

Chapter 1 Product description

Category

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

Windows Vista Basic 32 with Microsoft Office 2010
Starter

√

Windows Vista Basic 32 with Microsoft Office 2010
Personal

√

Windows Vista Basic 32 with Microsoft Office 2010
Home & Business

√

Windows Vista Basic 32 with Microsoft Office 2010
Professional

√

Windows 7 Professional 64

√

Windows 7 Professional 32

√

Windows 7 Home Basic 32

√

Windows 7 Home Premium 64

√

Windows 7 Home Premium 32

√

Windows 7 Starter 32

√

DRDVD Windows 7

√

DRDVD Windows 7 with WinDVD

√

Restore Media:

Web-only support:
Windows XP Professional 64

√

Windows XP Professional 32

√

Windows Vista Enterprise 32/64

√

Windows Vista Business 32/64

√

Windows 7 Enterprise 32/64

√

Windows 7 Ultimate 32/64

√

Microsoft WHQL

√

Novell: SuSE Linux

√

AC adapter

√

Battery (system)

√

Hard drive

√

Memory module

√

Optical drive

√

Mini-PCI components (WLAN, WWAN, SIM)

√

Modem

√

Certified:

Serviceability

End-user replaceable parts:

Category

Description

HP ProBook 6560b
Notebook PC

HP EliteBook
8560p
Notebook PC

Keyboard

√

Bluetooth module

√

Chapter 1 Product description

External component identification

Display
NOTE:

Refer to the illustration that most closely matches your computer.

Component

Description

(1)

Turns off the display or initiates Sleep if the display is closed
while the power is on.

Internal display switch

NOTE: The display switch is not visible from the outside of the
computer.
(2)

WLAN antennas (3)* — 8560p models

Send and receive wireless signals to communicate with wireless
local area networks (WLAN).

WLAN antennas (2)* — 6560b models
(3)

WWAN antennas (2)* (select models only)

Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).

(4)

Internal microphones (2) (select models only)

Record sound.

Display

Component

Description

(5)

Webcam light (select models only)

On: The webcam is in use.

(6)

Webcam (select models only)

Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.

(7)

Ambient light sensor

When activated, the sensor automatically adjusts the display
brightness based on the lighting conditions in your environment.

(8)

Keyboard light

On: When the keyboard light is activated.

(9)

Keyboard light button

Used to activate the keyboard light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Component

Description

(1)

Turns off the display or initiates Sleep if the display is closed
while the power is on.

Internal display switch

NOTE: The display switch is not visible from the outside of the
computer.

(2)

WLAN antennas (2)*

Send and receive wireless signals to communicate with wireless
local area networks (WLAN).

(3)

WWAN antennas (2)* (select models only)

Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).

(4)

Internal microphone(s) (1 or 2 depending on
model)

Record sound.

(5)

Webcam light (select models only)

On: The webcam is in use.

Chapter 2 External component identification

Component

Description

(6)

Records video and captures still photographs.

Webcam (select models only)

To use the webcam, select Start > All Programs > HP >
HP Webcam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Top
TouchPad

Component

Description

(1)

Pointing stick (select models only)

Moves the pointer and selects or activates items on the
screen.

(2)

Left pointing stick button (select models
only)

Can be used with the pointing stick and functions like the
left button on an external mouse.

(3)

TouchPad on/off button

Turns the TouchPad on and off.

(4)

TouchPad

Moves the pointer and selects or activates items on the
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.

(5)

Left TouchPad button

Functions like the left button on an external mouse.

Top

Component

Description

(6)

Right pointing stick button (select models
only)

Can be used with the pointing stick and functions like the
right button on an external mouse.

(7)

Right TouchPad button

Functions like the right button on an external mouse.

Lights
NOTE:

Refer to the illustration that most closely matches your computer.

Component
(1)

(2)

Description
TouchPad on/off light

Caps lock light

Chapter 2 External component identification

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

On: Caps lock is on.

Component
(3)

(4)

(5)

Description
Power light

Wireless light

QuickWeb light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

On: The computer is on.

●

Off: The computer is off or in Hibernation.

NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP Quickweb software Help
(6)

(7)

(8)

Mute light

Calculator light

Num lock light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

On: The Windows® calculator function is on.

●

Blinking: The Windows calculator has been activated.

On: Num lock is on.

Top

Buttons and fingerprint reader
NOTE:

Refer to the illustration that most closely matches your computer.

Component
(1)

Description
TouchPad on/off button

Chapter 2 External component identification

Turns the TouchPad on and off.

Component
(2)

Description
Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button briefly to
initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button
briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
●

Windows 7—Select Start > Control Panel > System
and Security > Power Options.

●

Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options

●

Or refer to the HP Notebook Reference Guide.

(3)

Wireless button

Turns the wireless feature on or off but does not establish a
wireless connection.

(4)

QuickWeb button

●

When the computer is off or in Hibernation, press the
button to open HP QuickWeb.

●

When the computer is in Microsoft Windows, press the
button to open the default Web browser.

●

When the computer is in HP QuickWeb, press the
button to open the default Web browser.

NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.
(5)

Volume mute button

Mutes and restores speaker sound.

(6)

Calculator button (select models only)

Opens the Windows calculator function.

(7)

Fingerprint reader (select models only)

Allows a fingerprint logon to Windows, instead of a
password logon.

Top

Keys
NOTE:

Refer to the illustration that most closely matches your computer.

Component

Description

(1)

esc key

Displays system information when pressed in combination
with the fn key.

(2)

Function keys

Execute frequently used system functions when pressed in
combination with the fn key.

Chapter 2 External component identification

Component

Description

(3)

fn key

Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.

(4)

Start key

Displays the Start menu.

(5)

Menu key

Displays the active program’s shortcut menu (same as
right-click menu).

(6)

Integrated numeric keypad

When the keypad has been enabled, the keys can be used
like an external numeric keypad.

(7)

num lk key

Enables/disables the embedded numeric keypad when
pressed in combination with the fn key.

Top

Front
NOTE:

Component

Description

(1)

Display release latch

Opens the computer.

(2)

Wireless light

●

White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.

●

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Amber: The computer is connected to external power and
the battery is charged from 0 – 90%.

●

White: The computer is connected to external power and
the battery is charged from 90 – 99%.

●

Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.

●

Off: The battery is fully charged.

(3)

(4)

Refer to the illustration that most closely matches your computer.

Power light

Battery light

Chapter 2 External component identification

Component

Description

(5)

●

Blinking turquoise: The hard drive or optical drive is being
accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard
drive.

(6)

Hard drive light

Speakers (2)

Produce SRS Premium sound (select models only).
NOTE: To use the SRS Premium sound software, select Start
> All Programs > SRS Premium Sound.

Left
NOTE:

Refer to the illustration that most closely matches your computer.

Component

Description

(1)

USB port

Connects an optional USB device.

(2)

USB powered/charging port

Connects an optional USB device.

(3)

ExpressCard slot (select models only)

Supports optional ExpressCards.

(4)

Media Card Reader

Supports the following digital card formats:
●

Secure Digital (SD) Card

●

MultiMediaCard (MMC)

(5)

1394 port

Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.

(6)

Vents (2)

Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

Left

Component

Description

(7)

eSATA/USB port

Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.

(8)

External monitor port

Connects an external VGA monitor or projector.

(9)

Smart Card reader slot (select models only)

Supports optional Smart Cards.

Component

Description

(1)

USB ports (2)

Connects an optional USB device.

(2)

Media Card Reader

Supports the following digital card formats:
●

Secure Digital (SD) Card

●

MultiMediaCard (MMC)

(3)

1394 port

Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.

(4)

Vents (2)

(5)

eSATA/USB port

Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.

(6)

External monitor port

Connects an external VGA monitor or projector.

(7)

ExpressCard slot or Smart Card reader slot
(depending on configuration)

Supports optional ExpressCards or Smart Cards.

Chapter 2 External component identification

Rear
NOTE:

Refer to the illustration that most closely matches your computer.

Component

Description

(1)

RJ-11 (modem) jack

Connects a modem cable.

(2)

Serial port

Connects an optional device such as a serial
modem, mouse, or printer.

(3)

Power connector

Connects an AC adapter.

(4)

DisplayPort

Connects an optional digital display device, such
as a high-performance monitor or projector.

Rear

Right
NOTE:

Refer to the illustration that most closely matches your computer.

Component
(1)

Description
Audio-out (headphone) jack

Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.

(2)

Audio-in (microphone) jack

Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.

(3)

SuperSpeed USB ports (2)

Connect optional USB devices.

USB ports (2)

Connect optional USB devices.

(4)

Optical drive

Reads and writes (select models only) to an optical disc.

(5)

Optical drive eject button

Ejects the optical drive.

(6)

RJ-45 (network) jack

Connects a network cable.

(7)

Security cable slot

Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.

Chapter 2 External component identification

Bottom
NOTE:

Refer to the illustration that most closely matches your computer.

Bottom

Component

Description

(1)

Battery release latch

Releases the battery from the battery bay.

(2)

Docking connector

Connects an optional docking device.

(3)

Bottom cover release latch

Releases or locks the bottom cover.

(4)

SIM slot

Contains a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.

(5)

Battery bay

Holds the battery.

(6)

Vents (3)

(7)

Speakers (2)

Produce sound.

(8)

Bluetooth compartment

Contains a Bluetooth device.

(9)

Wireless and memory module
compartments and hard drive bay

Hold an HP Mobile Broadband Module, the memory
modules, and the hard drive.
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for
use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.

(10)

Accessory battery connector

Chapter 2 External component identification

Connects an optional accessory battery.

Illustrated parts catalog

Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

●

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.

●

Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.

Service tag

Computer major components

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

(1)

Display assembly

not spared

NOTE: For a list of individual parts spared in the display panel, see Display components
on page 34.
(2)

Keyboard (includes cable)
NOTE:

(3)

For a detailed list of available keyboards, see Sequential part number listing on page 40.

For use in HP ProBook 6560b models without a pointing stick

641180-xxx

For use in HP ProBook 6560b models with a pointing stick

641179-xxx

For use in HP EliteBook 8560p models

641181-xxx

Top cover
For use in model 6560b:
●

Includes only touchpad

641203-001

●

Includes fingerprint reader, without pointing stick

641204-001

●

Includes fingerprint reader and pointing stick

641205-001

●

Includes pointing stick, without fingerprint reader

641206-001

For use in model 8560p:
●

Includes fingerprint reader and pointing stick

641207-001

●

Includes pointing stick, no fingerprint reader

641208-001

(4)

Fan

(5)

Heat sink (includes replacement thermal material)

(6)

641183-001

For use in models with discrete graphics

647604-001

For use in models with UMA graphics

647603-001

System board (includes replacement thermal material and VGA support bracket)
For use in HP ProBook 6560b models with discrete graphics:
●

●

HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China

646963-001

For use in Russia and the People's Republic of China

653785-001

QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China

646965-001

For use in Russia and the People's Republic of China

653787-001

For use in HP ProBook 6560b models with UMA graphics:
●

HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China

646962-001

For use in Russia and the People's Republic of China

653784-001

Computer major components

Item

Description
●

●

Spare part number

HM65 without WWAN
For use in all countries and regions except for Russia and the People's Republic of
China

654129-001

For use in Russia and the People's Republic of China

654305-001

QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China

646964-001

For use in Russia and the People's Republic of China

653786-001

For use in HP EliteBook 8560p models:
●

●

Discrete graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China

646967-001

For use in Russia and the People's Republic of China

653789-001

UMA graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China

646966-001

For use in Russia and the People's Republic of China

653788-001

(7)

Speaker assembly

(8)

Processor

641186-001

Intel Core i7 processors, Quad Core
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor 6-MB L3 cache

631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor 6-MB L3 cache

635501-005

Intel Core i7 processors, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor 4-MB L3 cache

631252-005

Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor 3-MB L3 cache
●

Includes thermal grease

631255-005

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor 3-MB L3 cache
●

Includes thermal grease

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor 3-MB L3 cache

631253-005
638039-005

Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor 3-MB L3 cache
NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run
at decreased performance.
●

Includes thermal grease

Intel Celeron processor, Dual Core

Chapter 3 Illustrated parts catalog

638037-005

Item

(9)

Description

Spare part number

B810, 1.6-GHz, with 2-MB L3 cache

646760-005

Modem module

628824-001

NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models. See Cable Kit on page 37 for more
Cable Kit spare part number information.
(10)

Function board (includes cable)

(11)

USB board (includes Mylar)

(12)

641187-001

USB 2.0 board for use only in 6560b models

641184-001

USB 3.0 board for use only in 8560p models

641185-001

Bottom cover (includes rubber feet)
NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the
repaired unit includes a modem.

(13)

(14)

For use with HP ProBook 6560b computer models

644695-001

For use with HP EliteBook 8560p computer models

641182-001

Battery, Li-ion
9-cell (100 WHr, 3.0 Ah)

631243-001

9-cell (73 WHr, 2.2 Ah)

634089-001

6-cell (62 WHr, 2.8 Ah)

628668-001

6-cell (55 WHr, 2.8 Ah, long life)

628670-001

6-cell (55 WHr, 2.5 Ah)

628666-001

3-cell (31 WHr, 2.8 Ah)

628664-001

Bluetooth module (does not include Bluetooth module cable)

537921-001

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for
6560b models and 641188-001 for 8560p models. See Cable Kit on page 37 for more
Cable Kit spare part number information.
(15)

(16)

Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB

634091-001

4-GB

621569-001

2-GB

621565-001

WLAN module

Computer major components

Item

Description

Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile,
the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco,
the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab
Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

572511-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,
Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, the US Virgin Islands, and the United States

582564-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus,
Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic
of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

582564-002

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593836-001

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's
Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,
Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States,
Venezuela, and Vietnam

593530-001

Computer major components

Item

(17)

Description

Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

630435-001

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

631954-001

WWAN modules
HP hs2340 HSPA+ Mobile Broadband Module

632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module

634400-001

(18)

RTC battery

641200-001

(19)

Optical drive (includes bracket, bezel, and screws)

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

For use in HP ProBook 6560b models:
●

Blu-ray ROM DVD±RW SuperMulti DL Drive

649655-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive

649654-001

●

DVD-ROM Drive

649653-001

For use in HP EliteBook 8560p models:
●

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive

651044-001

●

Blu-ray ROM DVD±RW SuperMulti DL Drive

651043-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive

651042-001

●

DVD-ROM Drive

651041–001

Cable Kit (not illustrated; see Cable Kit on page 37 for more Cable Kit spare part number
information)

(20)

For use in HP ProBook 6560b models

646968-001

For use in HP EliteBook 8560p models

641188-001

Hard drive
750-GB, 7200-rpm

633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay

634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED)

626978-001

320-GB, 7200-rpm

641672-001

250-GB, 7200-rpm

635225-001

160-GB solid-state drive

649652-001

128-GB solid-state drive

649651-001

Computer major components

Display components

Chapter 3 Illustrated parts catalog

Item

Description

(1)

Display bezel

(2)

(3)

(4)

Spare part number

For use with HP ProBook 6560b models with a webcam (bezel includes double-sided
tape)

641196-001

For use with HP ProBook 6560b models without a webcam (bezel includes double-sided
tape)

641197-001

For use with HP EliteBook 8560p models with a webcam

641198-001

For use with HP EliteBook 8560p models without a webcam

641199-001

Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models

647677-001

For use with HP EliteBook 8560p models

641193-001

Display panel
39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS

646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS

646978-001

39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS

646976-001

Webcam module
For use with HP ProBook 6560b models

647599-001

For use with HP EliteBook 8560p models

647601-001

Microphone module

(5)

(6)

(7)

For use in HP ProBook 6560b models

647600-001

For use in HP EliteBook 8560p models, includes keyboard light

647602-001

Display Cable Kit
For use in HP ProBook 6560b models with HD displays

646969-001

For use in HP ProBook 6560b models with HD+ displays

646970-001

For use in HP EliteBook 8560p models with HD displays

641194-001

For use in HP EliteBook 8560p models with HD+ displays

641195-001

WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models

646968-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

641188-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models

646968-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

641188-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

Display components

Item

Description

(8)

Display enclosure

Spare part number

For use in HP ProBook 6560b models

641202-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

For use in HP EliteBook 8560p models

641201-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display
enclosure)
For use in HP ProBook 8560p models

657829-001

For use in HP ProBook 6560b models

657831-001

Plastics Kit

Item

Description

Spare part number

Plastics Kit for use in HP ProBook 6560b models

646971-001

Plastics Kit for use in HP EliteBook 8560p models

641190-001

(1)

Bottom door

(2)

Optical drive protective insert

(3)

ExpressCard slot protective insert

(4)

Display cable covers

Chapter 3 Illustrated parts catalog

Cable Kit

Item

Description

Spare part number

Cable Kit:
For use in HP ProBook 6560b models

646968-001

For use in HP EliteBook 8560p models

641188-001

(1)

WWAN antennas

(2)

WLAN antennas

(3)

Multiple-Input Multiple-Output (MIMO) antenna

(4)

Power connector cable

(5)

Bluetooth module cable

(6)

RJ-11 jack cable

Cable Kit

Mass storage devices
Description

Spare part number

Optical drive
For use in HP ProBook 6560b models:
●

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive

649655-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive

649654-001

●

DVD-ROM Drive

649653-001

For use in HP EliteBook 8560p models:
●

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive

651044-001

●

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive

651043-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive

651042-001

●

DVD-ROM Drive

651041-001

Hard drive

750-GB, 7200-rpm

633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay

634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED)

626978-001

320-GB, 7200-rpm

641672-001

250-GB, 7200-rpm

635225-001

160-GB solid-state drive

649652-001

128-GB solid-state drive

649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws)

644694-001

Chapter 3 Illustrated parts catalog

Miscellaneous parts
Description

Spare part number

Hard drive cradle

652688-001

Mouse, optical

390632-001

Mouse, USB, travel

434594-001

HP Basic Carrying Case

455084-001

Essential Carrying Case

612757-001

AC adapters
65-W AC adapter

609939-001

65-W AC adapter for use in India

609948-001

90-W AC adapter

609940-001

90-W AC adapter for use in India

609947-001

Power cords:
For use in Argentina

490371-D01

For use in Australia

490371-011

For use in Thailand

490371-201

For use in Brazil

490371-202

For use in Denmark

490371-081

For use in Europe, the Middle East, and Africa

490371-021

For use in India

490371-D61

For use in Israel

490371-BB1

For use in Italy

490371-061

For use in Japan

490371-291

For use in the People's Republic of China

490371-AA1

For use in South Africa

490371-AR1

For use in South Korea

490371-AD1

For use in Switzerland

490371-111

For use in Taiwan

490371-AB1

For use in the United Kingdom

490371-031

For use in the United States

490371-001

Rubber Kit (includes rubber feet and display rubber covers)
For use in HP ProBook 6560b models

646608-001

For use in HP EliteBook 8560p models

641192-001

Screw Kit

Miscellaneous parts

Description

Spare part number

For use in HP ProBook 6560b models

646972-001

For use in HP EliteBook 8560p models

641191-001

Sequential part number listing

Spare part
number

Description

390632-001

Mouse, optical

434594-001

Mouse, USB, travel

455084-001

HP Basic Carrying Case

490371-001

Power cord for use in North America

490371-011

Power cord for use in Australia

490371-021

Power cord for use in Europe, the Middle East, and Africa

490371-031

Power cord for use in the United Kingdom

490371-061

Power cord for use in Italy

490371-081

Power cord for use in Denmark

490371-111

Power cord for use in Switzerland

490371-201

Power cord for use in Thailand

490371-202

Power cord for use in Brazil

490371-291

Power cord for use in Japan

490371-AA1

Power cord for use in the People's Republic of China

490371-AB1

Power cord for use in Taiwan

490371-AD1

Power cord for use in South Korea

490371-AR1

Power cord for use in South Africa

490371-BB1

Power cord for use in Israel

490371-D01

Power cord for use in Argentina

490371-D61

Power cord for use in India

537921-001

Bluetooth module

Chapter 3 Illustrated parts catalog

Spare part
number

Description

572511-001

Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

582564-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the
Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United
States

582564-002

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593530-001

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil,
Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,
Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the
Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates,
United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

Sequential part number listing

Spare part
number

Description

593836-001

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

609939-001

65-W AC adapter

609940-001

90-W AC adapter

609947-001

90-W AC adapter for use in India

609948-001

65-W AC adapter for use in India

612757-001

Essential Carrying Case

621565-001

2-GB memory module (PC3-10600, 1333-MHz, DDR3)

621569-001

4-GB memory module (PC3-10600, 1333-MHz, DDR3)

626978-001

320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)

628664-001

3-cell, 31 WHr, 2.8 Ah Li-ion battery

628666-001

6-cell, 55 WHr, 2.5 Ah Li-ion battery

628668-001

6-cell, 62 WHr, 2.8 Ah Li-ion battery

628670-001

6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery

628824-001

Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 646968-001 for 6560b models, 641188-001 for 8560p
models. See Cable Kit on page 37 for more Cable Kit spare part number information.

Chapter 3 Illustrated parts catalog

Spare part
number

Description

630435-001

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

631243-001

9-cell, 100 WHr, 3.0 Ah Li-ion battery

631252-005

Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache (includes thermal
grease)

631253-005

Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache (includes thermal
grease)

631254-005

Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache (includes
thermal grease)

631255-005

Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal
grease)

631954-001

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape
Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,
Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru,
Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the
United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe

632155-001

HP hs2340 HSPA+ Mobile Broadband Module

Sequential part number listing

Spare part
number

Description

633252-001

750-GB, 7200-rpm hard drive

634089-001

9-cell, 73 WHr, 2.2 Ah Li-ion battery

634091-001

8-GB memory module (PC3-10600, 1333-MHz, DDR3)

634400-001

HP un2430 EV-DO/HSPA Mobile Broadband Module

634919-001

500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay

635225-001

250-GB, 7200-rpm hard drive

635501-005

Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache (includes thermal grease)

638037-005

Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal grease)

638039-005

Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease)

641179-001

Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard
and pointing stick cables)

641179-031

Keyboard with pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes
keyboard and pointing stick cables)

641179-041

Keyboard with pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard and
pointing stick cables)

641179-051

Keyboard with pointing stick for use in HP ProBook 6560b models in France (includes keyboard and
pointing stick cables)

641179-061

Keyboard with pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard and pointing
stick cables)

641179-071

Keyboard with pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard and pointing
stick cables)

641179-081

Keyboard with pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard and
pointing stick cables)

641179-091

Keyboard with pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard and
pointing stick cables)

641179-121

Keyboard with pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard
and pointing stick cables)

641179-131

Keyboard with pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard and
pointing stick cables)

641179-141

Keyboard with pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard and
pointing stick cables)

641179-161

Keyboard with pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard and
pointing stick cables)

641179-171

Keyboard with pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard and
pointing stick cables)

641179-201

Keyboard with pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard and pointing
stick cables)

641179-211

Keyboard with pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard and
pointing stick cables)

641179-251

Keyboard with pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard and
pointing stick cables)

Chapter 3 Illustrated parts catalog

Spare part
number

Description

641179-261

Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and
pointing stick cables)

641179-281

Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and
pointing stick cables)

641179-291

Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing
stick cables)

641179-A41

Keyboard with pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard and
pointing stick cables)

641179-A81

Keyboard with pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes
keyboard and pointing stick cables)

641179-AB1

Keyboard with pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard and
pointing stick cables)

641179-AD1

Keyboard with pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard and
pointing stick cables)

641179-B31

Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe (includes
keyboard and pointing stick cables)

641179-B71

Keyboard with pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard and
pointing stick cables)

641179-BB1

Keyboard with pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard and pointing
stick cables)

641179-BG1

Keyboard with pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard and
pointing stick cables)

641179-D61

Keyboard with pointing stick for use in HP ProBook 6560b models in India (includes keyboard and pointing
stick cables)

641179-DD1

Keyboard with pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard and
pointing stick cables)

641179-DH1

Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard
and pointing stick cables)

641179-DJ1

Keyboard with pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard and
pointing stick cables)

641179-DW1

Keyboard with pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes
keyboard and pointing stick cables)

641180-001

Keyboard without pointing stick for use in HP ProBook 6560b models in the United States (includes
keyboard cable)

641180-031

Keyboard without pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes
keyboard cable)

641180-041

Keyboard without pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard
cable)

641180-051

Keyboard without pointing stick for use in HP ProBook 6560b models in France (includes keyboard cable)

641180-061

Keyboard without pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard cable)

641180-071

Keyboard without pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard cable)

641180-081

Keyboard without pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard cable)

Sequential part number listing

Spare part
number

Description

641180-091

Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable)

641180-121

Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard
cable)

641180-131

Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable)

641180-141

Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable)

641180-161

Keyboard without pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard
cable)

641180-171

Keyboard without pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard
cable)

641180-201

Keyboard without pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard cable)

641180-211

Keyboard without pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard cable)

641180-251

Keyboard without pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard cable)

641180-261

Keyboard without pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard cable)

641180-281

Keyboard without pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard cable)

641180-291

Keyboard without pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard cable)

641180-A41

Keyboard without pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard cable)

641180-A81

Keyboard without pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes
keyboard cable)

641180-AB1

Keyboard without pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard cable)

641180-AD1

Keyboard without pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard
cable)

641180-B31

Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe
(includes keyboard cable)

641180-B71

Keyboard without pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard cable)

641180-BB1

Keyboard without pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard cable)

641180-BG1

Keyboard without pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard
cable)

641180-D61

Keyboard without pointing stick for use in HP ProBook 6560b models in India (includes keyboard cable)

641180-DD1

Keyboard without pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard cable)

641180-DH1

Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard
cable)

641180-DJ1

Keyboard without pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard cable)

641180-DW1

Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes
keyboard cable)

641181-001

Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard
and pointing stick cables)

641181-031

Keyboard with pointing stick for use in HP EliteBook 8560p models in the United Kingdom (includes
keyboard and pointing stick cables)

Chapter 3 Illustrated parts catalog

Spare part
number

Description

641181-041

Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and
pointing stick cables)

641181-051

Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and
pointing stick cables)

641181-061

Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing
stick cables)

641181-071

Keyboard with pointing stick for use in HP EliteBook 8560p models in Spain (includes keyboard and
pointing stick cables)

641181-081

Keyboard with pointing stick for use in HP EliteBook 8560p models in Denmark (includes keyboard and
pointing stick cables)

641181-091

Keyboard with pointing stick for use in HP EliteBook 8560p models in Norway (includes keyboard and
pointing stick cables)

641181-121

Keyboard with pointing stick for use in HP EliteBook 8560p models in French Canada (includes keyboard
and pointing stick cables)

641181-131

Keyboard with pointing stick for use in HP EliteBook 8560p models in Portugal (includes keyboard and
pointing stick cables)

641181-141

Keyboard with pointing stick for use in HP EliteBook 8560p models in Turkey (includes keyboard and
pointing stick cables)

641181-161

Keyboard with pointing stick for use in HP EliteBook 8560p models in Latin America (includes keyboard and
pointing stick cables)

641181-171

Keyboard with pointing stick for use in HP EliteBook 8560p models in Saudi Arabia (includes keyboard and
pointing stick cables)

641181-201

Keyboard with pointing stick for use in HP EliteBook 8560p models in Brazil (includes keyboard and
pointing stick cables)

641181-211

Keyboard with pointing stick for use in HP EliteBook 8560p models in Hungary (includes keyboard and
pointing stick cables)

641181-251

Keyboard with pointing stick for use in HP EliteBook 8560p models in Russia (includes keyboard and
pointing stick cables)

641181-261

Keyboard with pointing stick for use in HP EliteBook 8560p models in Bulgaria (includes keyboard and
pointing stick cables)

641181-281

Keyboard with pointing stick for use in HP EliteBook 8560p models in Thailand (includes keyboard and
pointing stick cables)

641181-291

Keyboard with pointing stick for use in HP EliteBook 8560p models in Japan (includes keyboard and
pointing stick cables)

641181-A41

Keyboard with pointing stick for use in HP EliteBook 8560p models in Belgium (includes keyboard and
pointing stick cables)

641181-A81

Keyboard with pointing stick for use in HP EliteBook 8560p models in the Czech Republic (includes
keyboard and pointing stick cables)

641181-AB1

Keyboard with pointing stick for use in HP EliteBook 8560p models in Taiwan (includes keyboard and
pointing stick cables)

641181-AD1

Keyboard with pointing stick for use in HP EliteBook 8560p models in South Korea (includes keyboard and
pointing stick cables)

641181-B31

Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands and Europe
(includes keyboard and pointing stick cables)

Sequential part number listing

Spare part
number

Description

641181-B71

Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and
pointing stick cables)

641181-BB1

Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and
pointing stick cables)

641181-BG1

Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and
pointing stick cables)

641181-D61

Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing
stick cables)

641181-DD1

Keyboard with pointing stick for use in HP EliteBook 8560p models in Iceland (includes keyboard and
pointing stick cables)

641181-DH1

Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands (includes keyboard
and pointing stick cables)

641181-DJ1

Keyboard with pointing stick for use in HP EliteBook 8560p models in Greece (includes keyboard and
pointing stick cables)

641181-DW1

Keyboard with pointing stick for use in HP EliteBook 8560p models in the French Arabic region (includes
keyboard and pointing stick cables)

641182-001

Bottom cover for use with HP EliteBook 8560p computer models

641183-001

Fan

641184-001

USB 2.0 board for use only in 6560b models (includes Mylar)

641185-001

USB 3.0 board for use only in 8560p models (includes Mylar)

641186-001

Speaker assembly

641187-001

Function board with cable

641188-001

Cable Kit for use in HP EliteBook 8560p models (see Cable Kit on page 37 for more Cable Kit spare part
information)

641190-001

Plastics Kit for use in HP EliteBook 8560p models

641191-001

Screw Kit for use in HP EliteBook 8560p models

641192-001

Rubber Kit for use with model 8560p (includes rubber feet and display rubber covers)

641193-001

Display Hinge Kit for use in HP EliteBook 8560p models (includes left and right hinges, brackets, and
covers)

641194-001

Display Cable Kit for use in HP EliteBook 8560p models with HD displays

641195-001

Display Cable Kit for use in HP EliteBook 8560p models with HD+ displays

641196-001

Display bezel for use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)

641197-001

Display bezel for use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)

641198-001

Display bezel for use with HP EliteBook 8560p models with a webcam

641199-001

Display bezel for use with HP EliteBook 8560p models without a webcam

641200-001

RTC battery

641201-001

Display enclosure for use in 8560p models

641202-001

Display enclosure for use in 6560b models

Chapter 3 Illustrated parts catalog

Spare part
number

Description

641203-001

Top cover with Touchpad for use with 6560b models

641204-001

Top cover with fingerprint reader, without pointing stick, for use with 6560b models

641205-001

Top cover with fingerprint reader and pointing stick for use with 6560b models

641206-001

Top cover with pointing stick, without fingerprint reader for use with 6560b models

641207-001

Top cover with fingerprint reader and pointing stick for use with 8560p models

641208-001

Top cover with pointing stick, without fingerprint reader for use with 8560p models

641672-001

320-GB, 7200-rpm hard drive

644694-001

Hard Drive Hardware Kit (includes hard drive bracket and screws)

644695-001

Bottom cover for use with HP ProBook 6560b computer models

646608-001

Rubber Kit for use with model 6560b (includes rubber feet and display rubber covers)

646760-005

Intel Celeron processor, B810, 1.6-GHz, 2-MB L3 cache

646962-001

System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use
in all countries and regions except for Russia and the People's Republic of China)

646963-001

System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)

646964-001

System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use
in all countries and regions except for Russia and the People's Republic of China)

646965-001

System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)

646966-001

System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and
regions except for Russia and the People's Republic of China)

646967-001

System board for use in HP EliteBook 8560p computers with discrete graphics (use in all countries and
regions except for Russia and the People's Republic of China)

646968-001

Cable Kit for use in HP ProBook 6560b models (see Cable Kit on page 37 for more Cable Kit spare part
information)

646969-001

Display Cable Kit for use in HP ProBook 6560b models with HD displays

646970-001

Display Cable Kit for use in HP ProBook 6560b models with HD+ displays

646971-001

Plastics Kit for use in HP ProBook 6560b models (see Plastics Kit on page 36 for more Plastics Kit spare
part information)

646972-001

Screw Kit for use in HP ProBook 6560b models

646976-001

Display panel, 39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS

646977-001

Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED, LVDS

646978-001

Display panel, 39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS

647599-001

Webcam module for use in HP ProBook 6560b models

647600-001

Microphone module for use in HP ProBook 6560b models

647601-001

Webcam module for use in HP ProBook 8560p models

647602-001

Microphone module, including keyboard light, for use in HP EliteBook 8560p models

Sequential part number listing

Spare part
number

Description

647603-001

Heat sink for use in computers with UMA graphics

647604-001

Heat sink for use in computers with discrete graphics

647677-001

Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers)

649651-001

128-GB solid-state drive (SSD)

649652-001

160-GB solid-state drive (SSD)

649653-001

DVD-ROM drive for use in HP ProBook 6560b models

649654-001

DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 6560b models

649655-001

Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP ProBook 6560b models

651041-001

DVD-ROM drive for use in HP EliteBook 8560p models

651042-001

DVD±RW and CD-RW SuperMulti DL combo drive for use in HP EliteBook 8560p models

651043-001

Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

651044-001

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

652688-001

Hard drive cradle

653784-001

System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use
in Russia and the People's Republic of China)

653785-001

System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in Russia and the People's Republic of China)

653786-001

System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use
in Russia and the People's Republic of China)

653787-001

System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)

653788-001

System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the
People's Republic of China)

653789-001

System board for use in HP EliteBook 8560p computers with discrete graphics (use in Russia and the
People's Republic of China)

654129-001

System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in all countries and regions except for Russia and the People's Republic of China)

654305-001

System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in Russia and the People's Republic of China)

657829-001

Display Panel Support Kit for use in HP ProBook 8560p models

657831-001

Display Panel Support Kit for use in HP ProBook 6560b models

Chapter 3 Illustrated parts catalog

Removal and replacement procedures

Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●

Flat-bladed screwdriver

●

Phillips P0 and P1 screwdrivers

●

Torx T8 screwdriver

Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.

Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Preliminary replacement requirements

Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Chapter 4 Removal and replacement procedures

Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Preliminary replacement requirements

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines
Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Chapter 4 Removal and replacement procedures

Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:
●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.
Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Preliminary replacement requirements

Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.

Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

●

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.

Chapter 4 Removal and replacement procedures

Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p
models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.

Component replacement procedures

Battery
Description

Spare part number

9-cell, 100 WHr, 3.0 Ah Li-ion battery

631243-001

9-cell, 73 WHr, 2.2 Ah Li-ion battery

634089-001

6-cell, 62 WHr, 2.8 Ah Li-ion battery

628668-001

6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery

628670-001

6-cell, 55 WHr, 2.5 Ah Li-ion battery

628666-001

3-cell, 31 WHr, 2.8 Ah Li-ion battery

628664-001

Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery:
1.

Position the computer upside-down on a flat surface, with the battery bay toward you.

Slide the battery release latch (1) to release the battery.

Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

Chapter 4 Removal and replacement procedures

Display assembly (panel, bezel, webcam, microphone)
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
NOTE:

Full hinge-up displays are not spared.

This section describes removing components that do not require that you entirely remove the display
assembly from the computer. You can remove the display bezel, webcam/microphone module, and
display panel with the display assembly still attached to the computer.
To remove the remaining display components, including the display brackets, antennas, cable, and
enclosure, you must remove the entire display assembly from the computer. See Display assembly
and components (whole hinge-up, cable, antennas, hinges, enclosure) on page 111 for more
information about removing the remaining components.
Description

Spare part number

Display panels
39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS

646976-001

39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS

646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS

646978-001

Display bezels
For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape)

641196-001

For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape)

641197-001

For use in HP EliteBook 8560p models with a webcam

641198-001

For use in HP EliteBook 8560p models without a webcam

641199-001

Webcam module
HP ProBook 6560b models

647599-001

HP EliteBook 8560p models

647601-001

Microphone module
HP ProBook 6560b models

647600-001

HP EliteBook 8560p models (includes keyboard light)

647602-001

Before removing the display assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Component replacement procedures

Remove the display assembly:

Position the computer right-side up with the front toward you.

Open the computer as far as possible.

To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.

Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.

Remove the display bezel (4).

Chapter 4 Removal and replacement procedures

If it is necessary to replace the webcam module from the display enclosure, gently pull the
webcam module away from the double-sided tape on the display enclosure (1), disconnect the
webcam cable from the module (2), and then remove the webcam (3).

If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at
the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display
enclosure.

Pivot the display panel upward until it sits at a 90 degree angle (3).

Disconnect the display panel cable from the back of the display panel (1).

10. Remove the eight Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.

Component replacement procedures

11. Slide the display panel up and out of the hinges (3).

Reverse this procedure to reassemble and install the display assembly.

Chapter 4 Removal and replacement procedures

SIM
NOTE:

This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the SIM:
1.

Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

Remove the SIM (2) from the SIM slot.

Reverse this procedure to install the SIM.

Component replacement procedures

Bottom door
The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook
6560b models and 641190-001 for HP EliteBook 8560p models.
Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door:
1.

Position the computer upside-down on a flat surface, with the battery bay toward you.

Slide the release latch (1) and remove the locking screw (if installed) (2).

Slide the release latch (3) to disengage the door from the computer.

Slide the door toward the front of the computer (4), and then lift the door off the computer (5).

Reverse the removal procedures to install the bottom door.

Chapter 4 Removal and replacement procedures

Optical drive
NOTE:

All optical drive spare part kits include an optical drive bezel.

Description

Spare part number

For use in HP ProBook 6560b models:
Blu-ray ROM DVD±RW SuperMulti DL Drive

649655-001

DVD±RW and CD-RW SuperMulti DL Combo Drive

649654-001

DVD-ROM Drive

649653-001

For use in HP EliteBook 8560p models:
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive

651044-001

Blu-ray ROM DVD±RW SuperMulti DL Drive

651043-001

DVD±RW and CD-RW SuperMulti DL Combo Drive

651042-001

DVD-ROM Drive

651041-001

Before removing the optical drive, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the optical drive:
1.

Position the computer upside-down with the right side toward you.

Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

Push the optical drive tab (2) to release the optical drive from the computer.

Component replacement procedures

Remove the optical drive (3) from the computer.

If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.

Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the
optical drive.

Remove the optical drive bracket (2).

Reverse this procedure to install an optical drive.

Chapter 4 Removal and replacement procedures

Upgrade bay
Description

Spare part number

500-GB, 7200-rpm hard drive

634919-001

Before removing a drive from the upgrade bay, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the drive from the upgrade bay:
1.

Position the computer upside-down with the right side toward you.

Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade
bay.

Loosen the captive Phillips screw that secures the drive in the bay (1).

Push the drive tab (2) to release the drive from the computer.

Component replacement procedures

Remove the drive assembly (3) from the computer.

Reverse this procedure to install the drive into the upgrade bay.

Chapter 4 Removal and replacement procedures

Hard drive
NOTE: All hard drive spare part kits include a hard drive bracket and screws.
Description

Spare part number

750-GB, 7200-rpm hard drive

633252-001

500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay

634919-001

320-GB, 7200-rpm hard drive

641672-001

320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED))

626978-001

250-GB, 7200-rpm hard drive

635225-001

160-GB solid-state drive

649652-001

128-GB solid-state drive

649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws)

644694-001

Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the hard drive:
1.

Position the computer upside-down, with the battery bay toward you.

Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.

Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board connector.

Component replacement procedures

Remove the hard drive (3) from the hard drive bay.

If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive (4 total screws).

Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Chapter 4 Removal and replacement procedures

RTC battery
Description

Spare part number

RTC battery

641200-001

Before removing the RTC battery, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the RTC battery:
1.

Position the computer upside-down, with the front toward you.

Remove the battery from the slot as far as the attached cable will allow (1).

Disconnect the battery cable from the system board (2).

Reverse this procedure to install the RTC battery.

Component replacement procedures

Memory modules
NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the
computer.
Description

Spare part number

2-GB (PC3-10600, 1333-MHz, DDR3)

621565-001

4-GB (PC3-10600, 1333-MHz, DDR3)

621569-001

8-GB (PC3-10600, 1333-MHz, DDR3)

634091-001

Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1.

Navigate to www.hp.com.

Click Support & Drivers > click Drivers & Software.

In the Enter a product name/number box, type the computer model information, and then click
Search.

Click the link for the computer model.

Select the operating system, and then click Next.

Under Step 2: Select a Download, click the BIOS link.

Click the link for the most recent BIOS.

Click the Download button, and then follow the on-screen instructions.

Before removing the memory module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the memory module:

Position the computer upside-down with the battery bay toward you.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
NOTE: The computer uses two memory slots. The top slot houses the expansion memory
module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.

Reverse this procedure to install a memory module.

Component replacement procedures

WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
Description

Spare part number

HP hs2340 HSPA+ Mobile Broadband Module

632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module

634400-001

Before removing the WWAN module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the SIM (see SIM on page 63).

Remove the bottom door (see Bottom door on page 64).

Remove the WWAN module:
1.

Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1 Removing the WWAN module

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.

Reverse this procedure to install the WWAN module.

Component replacement procedures

WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description

Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands,
Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua,
Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela,
and Vietnam

572511-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba,
the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles,
Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US
Virgin Islands, and the United States

582564-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe

582564-002

Chapter 4 Removal and replacement procedures

Description

Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

593836-001

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of
China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia,
Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether
Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka,
Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela,
and Vietnam

593530-001

Component replacement procedures

Description

Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

630435-001

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic,
Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

631954-001

Before removing the WLAN module, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Chapter 4 Removal and replacement procedures

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the WLAN module:
1.

Position the computer right-side up with the battery bay toward you.

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.

Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures

Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.

Reverse this procedure to install the WLAN module.

Chapter 4 Removal and replacement procedures

Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b
models and 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare
part number information.
Description

Spare part number

Bluetooth module

537921-001

Before removing the Bluetooth module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the Bluetooth module:
1.

Position the computer upside-down with the front toward you.

Component replacement procedures

Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the
module.

Remove the module from the computer.

Reverse this procedure to install the Bluetooth module.

Chapter 4 Removal and replacement procedures

Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models,
641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part
number information.
Description

Spare part number

Modem module

628824-001

Before removing the modem module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the modem module:
1.

Position the computer upside-down with the front toward you.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.

Disconnect the modem module (2) from the system board by lifting it straight up.

Component replacement procedures

Disconnect the modem module cable (3) from the modem module.

Reverse this procedure to install the modem module.

Chapter 4 Removal and replacement procedures

Fan
Description

Spare part number

Fan

641183-001

Before removing the fan, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the fan:
1.

Position the computer upside-down with the front toward you.

Loosen the three captive Phillips screws (1) that secure the fan to the bottom cover.

Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to
the system board connector.

Disconnect the fan cable (3) from the system board.

Reverse this procedure to install the fan.

Component replacement procedures

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.

Heat sink
All heat sink spare part kits include replacement thermal material, including thermal grease and pads.
Description

Spare part number

Heat sink for use in computers with UMA graphics

647603-001

Heat sink for use in computers with discrete graphics

647604-001

Before removing the heat sink, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the fan (see Fan on page 85).

Remove the heat sink:

Position the computer upside-down with the front toward you.

If removing the discrete heat sink, in the order indicated, loosen the captive Phillips screws (1)
that secure the heat sink to the system board.

Lift the heat sink up at an angle (2).

Chapter 4 Removal and replacement procedures

Pull the heat sink away from the side of the computer to remove it (3).

If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that
secure the heat sink to the system board.

Lift the heat sink up at an angle (2).

Component replacement procedures

Pull the heat sink away from the side of the computer to remove it (3).

NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system
board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink
and processor spare part kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a GPU thermal pad. The location denoted
by callout (6) on the heat sink uses a PCH thermal pad.

Chapter 4 Removal and replacement procedures

NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board
(1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part
kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a PCH thermal pad.

Reverse this procedure to install the heat sink.

Component replacement procedures

Processor
NOTE: All processor spare part kits include replacement thermal material, including thermal grease
and pads.
Description

Spare part number

Intel Core i7 processors, Quad Core
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease)

631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease)

635501-005

Intel Core i7 processor, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease)

631252-005

Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease)

631255-005

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease)

631253-005

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor with 3-MB L3 cache (includes thermal grease)

638039-005

Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor with 3-MB L3 cache (includes thermal grease)

638037-005

NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at
decreased performance.
Intel Celeron processor, Dual Core
B810, 1.6-GHz, with 2-MB L3 cache (includes thermal grease)

646760-005

Before removing the processor, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the fan (see Fan on page 85).

Remove the heat sink (see Heat sink on page 86).

Remove the processor:

Position the computer upside-down with the front toward you.

Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.

Chapter 4 Removal and replacement procedures

Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures

Keyboard
NOTE:

For a detailed list of available keyboards, see Sequential part number listing on page 40.

Description

Spare part number

Keyboard for use in model 6560b without a pointing stick

641180-xxx

Keyboard for use in model 6560b with a pointing stick

641179-xxx

Keyboard for use in model 8560p

641181-xxx

Before removing the keyboard, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the bottom door (see Bottom door on page 64).

Remove the fan (see Fan on page 85).

Remove the heat sink (see Heat sink on page 86).

Remove the keyboard:

Position the computer upside-down with the battery bay toward you.

Loosen the three Phillips captive screws that secure the keyboard to the computer.

Chapter 4 Removal and replacement procedures

Using a screwdriver or similar too, press in the gap in the left side of the battery bay to
disengage the keyboard.

Position the computer right-side up with the front toward you.

Open the computer as far as possible.

Lift and rotate the keyboard upward to gain access to the cables.

Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system
board (2).

Component replacement procedures

Lift the pointing stick connector latch (3), and then disconnect the pointing stick cable from the
system board (4).

Remove the keyboard.

Reverse this procedure to install the keyboard.

Bottom cover
NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit
includes a modem.
Description

Spare part number

Bottom cover
For use with HP ProBook 6560b models:

644695-001

For use with HP ProBook 8560b models:

641182-001

Top cover for use in 6560b models:
Includes touchpad only

641203-001

Includes fingerprint reader, without pointing stick

641204-001

Includes fingerprint reader and pointing stick

641205-001

Includes pointing stick, without a fingerprint reader

641206-001

Top cover for use in 8560p models:

Includes fingerprint reader and pointing stick

641207-001

Includes pointing stick, no fingerprint reader

641208-001

Chapter 4 Removal and replacement procedures

Before removing the bottom cover, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Remove the bottom cover:
1.

Position the computer upside-down with the front toward you.

Component replacement procedures

Remove the following covers and screws that secure the bottom cover to the computer:
(1) 2 small rubber screw covers
(2) 1 large rubber screw cover
(3) 6 Torx PM2.5×6.0 screws
(4) 4 Phillips PM2.5×3.0 screws from the battery bay

Remove the following screws that secure the bottom cover to the computer:
(1): 2 Phillips PM2.0×4.0 screws from the hard drive bay
(2): 3 Phillips PM2.0×3.0 screws from the optical drive bay
(3): 2 Torx PM2.5×10.0 screws near the docking connector

Chapter 4 Removal and replacement procedures

Remove the 4 Torx PM2.5×6.0 screws from the rear of the computer.

Component replacement procedures

Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the
speaker cable from the system board (2).

Press the tab in the battery bay (1) to disengage the bottom cover.

Remove the bottom cover from the computer (2).

Reverse this procedure to install the bottom cover.

Chapter 4 Removal and replacement procedures

NOTE: When replacing the bottom cover, make sure to remove the modem plug from the slot in the
bottom cover if the repaired unit includes a modem.

Speaker assembly
Description

Spare part number

Speaker assembly

641186-001

Before removing the speaker assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

Remove the speaker assembly:
1.

Position the bottom cover with the front toward you.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the speaker assembly to the bottom
cover.

Component replacement procedures

Remove the speaker assembly (2) from the bottom cover.

Reverse this procedure to install the speaker assembly.

100 Chapter 4 Removal and replacement procedures

RJ-11 jack cable
NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models.
Before removing the RJ-11 jack cable, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Modem module (see Modem module on page 83)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

Remove the RJ-11 jack cable:
1.

Position the bottom cover with the front toward you.

Remove the RJ-11 jack (1) from the clip built into the bottom cover.

Component replacement procedures 101

Remove the RJ-11 jack cable from the clips and routing channel (2) built into the bottom cover.

Remove the RJ-11 jack cable from the bottom cover.

Reverse this procedure to install the RJ-11 jack cable.

102 Chapter 4 Removal and replacement procedures

Function board
Description

Spare part number

Function board

641187-001

Before removing the function board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

Remove the function board:
1.

Position the computer upside-down with the front toward you.

Remove the wireless cable from atop the board (1).

Component replacement procedures 103

Remove the three Phillips PM2.5×5.0 screws (2) that secure the board to the computer, and
then slide the board away from the side and lift it out of the computer (3).

Reverse this procedure to install the function board.

104 Chapter 4 Removal and replacement procedures

USB board
Description

Spare part number

USB 2.0 board for use only in 6560b models (includes Mylar)

641184-001

USB 3.0 board for use only in 8560p models (includes Mylar)

641185-001

Before removing the USB board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

Remove the USB board:
1.

Position the computer upside-down with the front toward you.

Component replacement procedures 105

Lift the board straight up out of the computer.

Reverse this procedure to install the USB board.

System board
NOTE:

All system board spare part kits include replacement thermal material.

Description

Spare part number

System board for use in HP ProBook 6560b computers with discrete graphics:
HM65 with WWAN
●

For use in all countries and regions except for Russia and the People's Republic of China

646963-001

●

For use in Russia and the People's Republic of China

653785-001

QM67 with WWAN
●

For use in all countries and regions except for Russia and the People's Republic of China

646965-001

●

For use in Russia and the People's Republic of China

653787-001

For use in HP ProBook 6560b computers with UMA graphics:
HM65 with WWAN
●

For use in all countries and regions except for Russia and the People's Republic of China

646962-001

●

For use in Russia and the People's Republic of China

653784-001

HM65 without WWAN
●

For use in all countries and regions except for Russia and the People's Republic of China

654129-001

●

For use in Russia and the People's Republic of China

654305-001

106 Chapter 4 Removal and replacement procedures

Description

Spare part number

QM67 with WWAN
●

For use in all countries and regions except for Russia and the People's Republic of China

646964-001

●

For use in Russia and the People's Republic of China

653786-001

System board for use in HP EliteBook 8560p computers:
Discrete graphics, QM67
●

For use in all countries and regions except for Russia and the People's Republic of China

646967-001

●

For use in Russia and the People's Republic of China

653789-001

UMA graphics, QM67
●

For use in all countries and regions except for Russia and the People's Republic of China

646966-001

●

For use in Russia and the People's Republic of China

653788-001

Before removing the system board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

Modem module (see Modem module on page 83)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●

SIM (see SIM on page 63)

●

Memory module (see Memory modules on page 72)

●

WLAN module (see WLAN module on page 76)

●

WWAN module (see WWAN module on page 74)

Component replacement procedures 107

●

Modem module (see Modem module on page 83)

●

Processor (see Processor on page 90)

Remove the system board:
1.

Position the computer right-side up, with the front toward you.

Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2).

Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4).

Disconnect the power connector cable (5).

Remove the display cable from the rubber routing path mounted on the computer (1).

108 Chapter 4 Removal and replacement procedures

Disconnect the display cable from the system board (2).

Remove the four Phillips PM2.5×5.0 screws that secure the system board to the bottom cover.

Component replacement procedures 109

Lift the system board up at an angle (1), and then lift the system board up and out of the
computer (2).

Remove the system board from the chassis.

Reverse this procedure to install the system board.

110 Chapter 4 Removal and replacement procedures

Display assembly and components (whole hinge-up, cable, antennas,
hinges, enclosure)
NOTE: This section describes removing components that require you to completely remove the
display panel. For more information about removing display components that do not require that you
remove the assembly from the computer, see Display assembly (panel, bezel, webcam, microphone)
on page 59.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
For a complete list of individual display spare parts, see Display components on page 34.
Description

Spare part number

Display bezel
For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)

641196-001

For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)

641197-001

For use with HP EliteBook 8560p models with a webcam

641198-001

For use with HP EliteBook 8560p models without a webcam

641199-001

Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models

647677-001

For use with HP EliteBook 8560p models

641193-001

Display Cable Kit
For use in HP ProBook 6560b models with HD displays

646969-001

For use in HP ProBook 6560b models with HD+ displays

646970-001

For use in HP EliteBook 8560p models with HD displays

641194-001

For use in HP EliteBook 8560p models with HD+ displays

641195-001

WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models

646968-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

641188-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models

646968-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

641188-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

Display enclosure
For use in HP ProBook 6560b models

641202-001

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

657831-001

Component replacement procedures 111

Description

Spare part number

For use in HP EliteBook 8560p models

641201-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure)
For use in HP ProBook 6560b models

657831-001

For use in HP EliteBook 8560p models

657829-001

For a list of display spare parts, see Display components on page 34.
Before removing the display assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 58).

Remove the following components:
a.

Bottom door (see Bottom door on page 64).

Hard drive (see Hard drive on page 69)

Optical drive (see Optical drive on page 65)

WLAN module (see WLAN module on page 76)

WWAN module (see WWAN module on page 74)

Fan (see Fan on page 85)

Heat sink (see Heat sink on page 86)

Modem module (see Modem module on page 83)

Keyboard (see Keyboard on page 92)

Bottom cover (see Bottom cover on page 94)

System board (see System board on page 106)

Remove the display assembly:
1.

Position the computer right-side up with the front toward you.

Open the computer as far as possible.

Remove the four Phillips PM2.5×4.5 screws (1) that secure the display to the computer.

112 Chapter 4 Removal and replacement procedures

For reassembly, note the routing path of the wireless antennas (2) and the display cable (3).

Lift the display assembly straight up and remove it.

Component replacement procedures 113

To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.

Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.

Remove the display bezel (4).
Display bezels are available using the following spare part numbers:
641196-001 for use in HP ProBook 6560b models with a webcam (bezel includes double-sided
tape)
641197-001 for use in HP ProBook 6560b models without a webcam (bezel includes doublesided tape)
641198-001 for use in HP EliteBook 8560p models with a webcam
641199-001 for use in HP EliteBook 8560p models without a webcam

114 Chapter 4 Removal and replacement procedures

To remove the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that secure the
display panel to the brackets.

10. Rotate the top of the panel upward (2).
11. Lift the display panel as far as the display panel cable allows (3).

12. Disconnect the display panel cable from the back of the display panel by lifting the tape over the
connector (1), and then disconnecting the cable from the panel (2).
The display cable is available using spare part numbers:
646969-001: HP ProBook 6560b HD models
646970-001: HP ProBook 6560b HD+ models
641194-001: HP ProBook 8560p HD models
641195-001: HP ProBook 8560p HD+ models

Component replacement procedures 115

13. If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×3.0 screws (1)
that secure each display hinge to the display panel.
14. Remove the display hinges (2).
Display hinges are available using spare part number 647677-001 for HP ProBook 6560b
models and 641193-001 for HP EliteBook 8560p models.

15. If you need to remove the hinge covers from the display hinges, remove the screws that secure
the hinge covers (1), and then pull the hinges toward one another (2) to remove them.
Display hinge covers are available in the Display Hinge Kit, spare part number 647677-001 for
HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models.

16. If you need to remove the WLAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.

116 Chapter 4 Removal and replacement procedures

17. Lift the antennas (2) and cables (3) straight up out of the display enclosure.

CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN
performance.
18. If you need to remove the WWAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.
19. Lift the antennas (2) and cables (3) straight up out of the display enclosure.

Component replacement procedures 117

When replacing the display panel, use the following image to determine the correct locations to insert
the hinges into the display enclosure.

Use the following image as a reference for display cable and antenna installation:
(1) Wireless antennas
(2) Wireless antennas
(3) Display cable
(4) Webcam cable

118 Chapter 4 Removal and replacement procedures

On model 6560b, 10 pieces of double-sided tape are mounted on the inside of the bezel. Note tape
locations according to the following image.

Component replacement procedures 119

Computer Setup (BIOS) and System
Diagnostics

Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input
and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the
computer from operating properly.

Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2.

Press f10 to enter Computer Setup.

120 Chapter 5 Computer Setup (BIOS) and System Diagnostics

To exit Computer Setup menus, choose one of the following methods:
●

To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.

●

To save your changes and exit Computer Setup menus:
Cclick the Save icon in the lower-left corner of the screen, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press
enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup
NOTE:

Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

Press f10 to enter Computer Setup.

Use a pointing device or the arrow keys to select File > Restore Defaults.

Follow the on-screen instructions.

To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.

Using Computer Setup 121

Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Computer Setup.
1.

Start Computer Setup.

Use a pointing device or the arrow keys to select File > System Information.

To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.

Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.

Select Start > Help and Support > Maintain.

Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.

At the download area, follow these steps:
a.

Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.

122 Chapter 5 Computer Setup (BIOS) and System Diagnostics

NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.

Open Windows Explorer by selecting Start > Computer.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.

Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.

Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.

Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●

Start-up test—This test analyzes the main computer components that are required to start the
computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP Customer Support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostics test while it is running, press esc.

Using System Diagnostics 123

Specifications

Computer specifications
Metric

U.S.

Length

25.2 cm

9.9 in

Width

37.4 cm

14.7 in

Height (front to rear)

3.4 to 3.6 cm

1.35 to 1.43 in

Weight (equipped with UMA graphics, optical drive, 1
SODIMM, hard drive, WLAN module, 3 cell battery)

2.57 kg

5.66 lbs

Dimensions

Input power
Operating voltage

19.0 V dc @ 4.74 A – 90 W

Operating current

4.74 A

Temperature
Operating (not writing to optical disc)

0°C to 35°C

32°F to 95°F

Operating (writing to optical disc)

5°C to 35°C

41°F to 95°F

Nonoperating

-20°C to 60°C

-4°F to 140°F

Relative humidity
Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)

-15 m to 3,048 m

50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia)

-15 m to 12,192 m

-50 ft to 40,000 ft

Shock
Operating

125 g, 2 ms, half-sine

Nonoperating

200 g, 2 ms, half-sine

Random vibration
Operating

124 Chapter 6 Specifications

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep
rate

Metric
Nonoperating

U.S.

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.

39.6-cm (15.6-in), HD display specifications
Metric

U.S.

Height

21.0 cm

8.25 in

Width

35.9 cm

14.15 in

Diagonal

39.6 cm

15.6 in

Surface treatment

Anti-glare

Contrast ratio

300:1 (typical)

Refresh rate

60 Hz

Brightness

200 nits (typical)

Dimensions

Pixel resolution
Pitch

0.252 mm

Format

1366 × 768

Configuration

RGB stripe

Backlight

LED

PPI

101 ppi

Viewing angle

+/-30 horizontal (minimum), +/–10° vertical (minimum)
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)

39.6-cm (15.6-in), HD display specifications 125

39.6-cm (15.6-in), HD+ display specifications
Metric

U.S.

Height

20.9 cm

8.25 in

Width

35.9 cm

14.15 in

Diagonal

39.6 cm

15.6 in

Surface treatment

Anti-glare

Contrast ratio

300:1 (typical)

Refresh rate

60 Hz

Brightness

200 nits (typical)

Dimensions

Pixel resolution
Pitch

0.2151 mm

Format

1600 × 900

Configuration

RGB stripe

Backlight

LED

PPI

118 ppi

Viewing angle

30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)

126 Chapter 6 Specifications

Hard drive specifications
750-GB*

500-GB*

320-GB*

250-GB*

Height

9.5 mm

Width

70 mm

Weight

115 g

101 g

Interface type

SATA

Transfer rate

100 MB/sec

Security

ATA security

Dimensions

Seek times (typical read, including setting)
Single track

1.5 ms

3 ms

Average

11 ms

13 ms

Maximum

14 ms

24 ms

Logical blocks

1,465,149,168

1,048,576,000

625,141,400

488,397,168

Disc rotational speed

7200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 127

Blu-ray BD-R/RE + DVDSM DL Drive
Applicable disc

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD-RAM, BD-ROM, BD-R, BD-RE

CD-R, CD-RW, DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9), DVD-RW,
DVD-RAM, BD-R, BD-RE

Access time

DVD

BD-ROM

Random

<180 ms

<230 ms

Maximum Media Capacity (read)

50 GB

Maximum Media Capacity (write)

8.5 GB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD

10,800 KB/sec

2X BD-ROM

9,000 KB/sec

16X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

6X DVD+RW

8,100 KB/sec

8X DVD-R

10,800 KB/sec

6X DVD-RW

8,100 KB/sec

4X DVD+R Dual Layer

5,400 KB/sec

4X DVD-R Dual Layer

5,400 KB/sec

5X DVD-RAM

6,750 KB/sec

2X BD-R

9,000 KB/sec

2X BD-RE

9,000 KB/sec

128 Chapter 6 Specifications

DVD±RW and CD-RW SuperMulti DL Combo Drive
specifications
Applicable disc

Center hole diameter

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVDR, DVD-RW, DVD+R, DVD+RW, DVD-RAM

CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM

1.5 cm (0.59 in)

Disc diameter
Standard disc

12 cm (4.72 in)

Mini disc

8 cm (3.15 in)

Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

DVD

Random

< 175 ms

< 230 ms

Full stroke

< 285 ms

< 335 ms

Audio output level

Line-out, 0.7 Vrms

Cache buffer

2 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD-ROM

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

Transfer mode

Multiword DMA Mode

Startup time

< 15 seconds

Stop time

< 6 seconds

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications 129

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
Applicable disc

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio,
CD-R, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW

CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM

Access time

DVD

Random

170 ms

230 ms

Cache buffer

8 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

1X BD-ROM

4,500 KB/sec

1X BD-R read

4,500 KB/sec

1X BD-RE read

4,500 KB/sec

Transfer mode

Multiword DMA Mode

130 Chapter 6 Specifications

DVD-ROM Drive specifications
Applicable disc

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital
Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form
2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disc diameter
Standard disc

12 cm (4.72 in)

Mini disc

8 cm (3.15 in)

Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

DVD

Random

< 100 ms

< 125 ms

Full stroke

< 175 ms

< 225 ms

Audio output level

Line-out, 0.7 Vrms

Cache buffer

512 KB

Data transfer rate
CD-R (24X)

3600 KB/s (150 KB/s at 1X CD rate)

CD-RW (10X)

1500 KB/s (150 KB/s at 1X CD rate)

CD-ROM (24X)

3600 KB/s (150 KB/s at 1X CD rate)

DVD (8X)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

Multiword DMA mode 2

16.6 MB/s

Startup time

< 10 seconds

Stop time

< 3 seconds

DVD-ROM Drive specifications 131

Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as
provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the
security of your computer. You may be prompted for your permission or password for tasks such as
installing software, running utilities, or changing Windows settings. Refer to Windows Help and
Support for more information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager in Windows 7:
1.

Select Start > Computer > System properties.

In the left pane, click Device Manager.

To access Device Manager in Windows Vista:
1.

Select Start > Computer > System properties.

In the left pane, click Device Manager.

To access Device Manager in Windows XP:
1.

Select Start > My Computer.

In the left pane of the System Tasks window, select View system information.

Select Hardware tab > Device Manager.

132 Chapter 6 Specifications

Backup and recovery

Windows 7
●

Backing up your information

●

Performing a system recovery

To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only)
by using the installed optical drive (select models only) or an optional external optical drive, or create
system restore points. In case of system failure, you can use the backup files to restore the contents
of your computer.
Windows Backup and Restore provides the following options:
●

Creating a system repair disc (select models only) by using the installed optical drive (select
models only) or an optional external optical drive

●

Backing up your information

●

Creating a system image (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For detailed instructions, perform a search for these topics in Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them
for later use.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system
repair discs (select models only) by using the installed optical drive (select models only) or an
optional external optical drive, and your initial backup immediately after software setup. As you add

Windows 7 133

new software and data files, you should continue to back up your system on a regular basis to
maintain a reasonably current backup. The system repair discs (select models only) are used to start
up (boot) the computer and repair the operating system in case of system instability or failure. Your
initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer or the type of external optical drive you are
using.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the
computer.

To create a backup using Backup and Restore:
NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.

Select Start > All Programs > Maintenance > Backup and Restore.

Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).

Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●

Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.

●

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to
Using a Windows 7 operating system DVD (purchased separately) on page 136.

134 Chapter 7 Backup and recovery

Using the Windows recovery tools
To recover information you previously backed up:
1.

Select Start > All Programs > Maintenance > Backup and Restore.

Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.

To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1.

If possible, back up all personal files.

If possible, check for the presence of the Windows partition and the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and
then click Disk Management.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover
your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to Using a Windows
7 operating system DVD (purchased separately) on page 136.

If the Windows partition and the HP Recovery partition are listed, restart the computer, and then
press f8 before the Windows operating system loads.

Select Startup Repair.

Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.

If possible, back up all personal files.

If possible, check for the presence of the HP Recovery partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to Using a Windows 7 operating system
DVD (purchased separately) on page 136.

Windows 7 135

If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.

Press f11 while the “Press for recovery” message is displayed on the screen.

Follow the on-screen instructions.

Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country
or region, and follow the on-screen instructions. You can also order the DVD by calling technical
support. For contact information, refer to the Worldwide Telephone Numbers booklet included with
the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:

This process takes several minutes.

If possible, back up all personal files.

Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.

When prompted, press any keyboard key.

Follow the on-screen instructions.

Click Next.

Select Repair your computer.

Follow the on-screen instructions.

136 Chapter 7 Backup and recovery

Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●

Backing up individual files and folders

●

Backing up the entire hard drive (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For detailed instructions, perform a search for these topics in Help and Support.

NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●

Store personal files in the Documents folder, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the
computer.

Windows Vista 137

To create a backup using Backup and Restore Center:
NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.

Select Start > All Programs > Maintenance > Backup and Restore Center.

Follow the on-screen instructions to back up your entire computer (select models only) or your
files.

Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●

Windows recovery tools: You can use the Backup and Restore Center to recover information
you have previously backed up. You can also use Windows Startup Repair to fix problems that
might prevent Windows from starting correctly.

●

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.

NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista®
operating system DVD to reboot the computer and repair the operating system. For additional
information, refer to Using a Windows Vista operating system DVD (purchased separately)
on page 139.

Using the Windows recovery tools
To recover information you previously backed up:
1.

Select Start > All Programs > Maintenance > Backup and Restore Center.

Follow the on-screen instructions to recover your entire computer (select models only) or your
files.

If possible, back up all personal files.

If possible, check for the presence of the Windows partition and the HP Recovery partition. To
find the partitions, select Start > Computer.
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must
recover your operating system and programs using the Windows Vista operating system DVD
and the Driver Recovery disc (both purchased separately). For additional information, refer to
Using a Windows Vista operating system DVD (purchased separately) on page 139.

Restart the computer, and then press f8 before the Windows operating system loads.

138 Chapter 7 Backup and recovery

Select Repair your computer.

Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.

Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
section of the window.
To recover the original hard drive image using f11, follow these steps:
1.

If possible, back up all personal files.

If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to Using a Windows Vista
operating system DVD (purchased separately) on page 139.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

Press f11 while the “Press for recovery” message is displayed on the screen.

Follow the on-screen instructions.

Using a Windows Vista operating system DVD (purchased separately)
To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions. You can also order the DVD by calling
technical support. For contact information, refer to the Worldwide Telephone Numbers booklet
included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents
and reformats the hard drive. All files you have created and any software installed on the computer
are permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD:

Windows Vista 139

NOTE:

This process takes several minutes.

If possible, back up all personal files.

Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.

When prompted, press any keyboard key.

Follow the on-screen instructions.

Click Next.

Select Repair your computer.

Follow the on-screen instructions.

140 Chapter 7 Backup and recovery

Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.

Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries and regions 141

Requirements for specific countries and regions
Country/region

Accredited agency

Applicable note number

Australia

EANSW

Austria

OVE

Belgium

CEBC

Canada

CSA

Denmark

DEMKO

Finland

FIMKO

France

UTE

Germany

VDE

Italy

IMQ

Japan

METI

The Netherlands

KEMA

Norway

NEMKO

The People's Republic of China

CCC

South Korea

Sweden

SEMKO

Switzerland

SEV

Taiwan

BSMI

The United Kingdom

BSI

The United States

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

142 Chapter 8 Power cord set requirements

Recycling

Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the LCD panel and the backlight. When you remove
these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary
from one computer model to another.

Battery 143

Perform the following steps to disassemble the display assembly:
1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.

Remove the display bezel (3).

144 Chapter 9 Recycling

Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

Remove all screws (1) that secure the display panel assembly to the display enclosure.

Remove the display panel assembly (2) from the display enclosure.

Position the display panel assembly upside-down.

Remove all screws that secure the display panel frame to the display panel.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the
display panel frame.

Display 145

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.
14. Position the display panel right-side up.

146 Chapter 9 Recycling

15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Position the display panel upside-down.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
17. Remove the backlight frame from the display panel.

Display 147

18. Remove the backlight from the backlight frame.

19. Disconnect the display panel cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

148 Chapter 9 Recycling

Index

Symbols/Numerics
1394 port, identifying

19, 20

A
AC adapter, spare part numbers
39, 42
accessory battery connector,
identifying 24
ambient light sensor, identifying
10
antennas, disconnecting 74, 79
audio, product description 3
audio-in (microphone) jack 22
audio-out (headphone) jack 22
B
Backup and Restore 134
Backup and Restore Center 137,
138
battery
removal 58
spare part number 29, 58
battery bay 24
battery light 18
battery release latch 24
BIOS
determining version 122
downloading an update 122
updating 122
Blu-ray BD-R/RE + DVDSM DL
Drive 128
Blu-ray ROM DVD±RW SuperMulti
DL Drive
removal 65
spare part number 33, 38, 50,
65
specifications 130
Bluetooth cable, illustrated 37

Bluetooth compartment,
identifying 24
Bluetooth module
removal 81
spare part number 29, 40, 81
bottom cover
removal 94
spare part number 29, 49, 94
bottom cover release latch,
identifying 24
bottom door
illustrated 36
removal 64
spare part number 64
buttons
calculator 15
left pointing stick button 11
left TouchPad 11
optical drive eject 22
power 15
QuickWeb 15
right pointing stick button 12
right TouchPad 12
TouchPad 14
TouchPad on/off 11
volume mute 15
wireless 15
C
Cable Kit
contents 37
spare part number 33, 37, 48,
49
cables, service considerations 52
calculator button, identifying 15
calculator light 13
caps lock light, identifying 12
chipset, product description 1

components
bottom 23
display 9
front 18
left side 19
rear 21
right side 22
top 11
computer feet
locations 57
spare part number 57
Computer Setup
navigating and selecting 120
restoring factory settings 121
computer specifications 124
connector, power 21
connectors, service
considerations 52
D
display assembly
removal 59, 111
spare part numbers 59, 111
display bezel
removal 60, 114
spare part numbers 35, 48,
111
display cable covers, illustrated
36
display component recycling 143
display components, spare part
numbers 34
display enclosure, spare part
number 36, 48, 111
display hinge
removal 116
spare part number 50
Display Hinge Kit, spare part
number 35, 48, 111

Index 149

display panel
product description 1
removal 115
spare part number 35, 49
Display Panel Support Kit, spare
part number 36, 50, 112
display release latch 18
display specifications 125, 126
DisplayPort, identifying 21
docking support, product
description 5
drives, preventing damage 52
DVD-ROM Drive
precautions 52
removal 65
spare part number 33, 38, 50,
65
specifications 131
DVD±RW and CD-RW SuperMulti
DL Combo Drive
precautions 52
removal 65
spare part number 33, 38, 50,
65
E
electrostatic discharge 53
eSATA port, identifying 20
esc key, identifying 16
Ethernet, product description 3
ExpressCard slot 19, 20
ExpressCard slot insert,
illustrated 36
external media cards, product
description 4
external monitor port 20
F
f11 recovery 135, 139
fan
removal 85
spare part number 27, 48, 85
feet
locations 57
spare part number 57
fingerprint reader, identifying 15
fn key, identifying 17

150 Index

function board
removal 103
spare part number 29, 48,
103
function keys, identifying 16
G
graphics, product description
grounding equipment and
methods 55

H
hard drive
precautions 52
product description 2
removal 69
spare part numbers 33, 38,
44, 49, 69
specifications 127
hard drive bracket, removal 70
hard drive cradle, spare part
number 39, 50
Hard Drive Hardware Kit, spare
part number 38, 49, 69
hard drive light 19
hard drive recovery 135, 139
heat sink
removal 86
spare part number 27, 50, 86
hinge
removal 116
spare part number 50
HP QuickWeb light 13
I
integrated numeric keypad,
identifying 17
integrated webcam light,
identifying 10
internal display switch 9, 10
internal microphones, identifying
9, 10
J
jacks
audio-in (microphone) 22
audio-out (headphone) 22
network 22
RJ-11 (modem) 21
RJ-45 (network) 22

K
keyboard
product description 5
removal 92
spare part numbers 27, 44,
45, 46, 92
keypad, integrated numeric 17
keys
esc 16
fn 17
function 16
menu 17
num lk 17
start 17
L
latch, battery release 24
legacy support, USB 120
light sensor, identifying 10
lights
battery 18
calculator 13
caps lock 12
hard drive 19
HP QuickWeb 13
mute 13
num lock 13
power 13, 18
TouchPad on/off 12
webcam 10
wireless 13, 18
M
mass storage devices, spare part
numbers 38
Media Card Reader, identifying
19, 20
memory module
product description 2
removal 72
spare part numbers 29, 72
memory module compartment,
identifying 24
menu key, identifying 17
microphone (audio-in) jack
product description 3
MIMO antenna, illustrated 37
Mobile Broadband Module,
identifying 24
model name 1

modem module
product description 3
removal 83
spare part number 29, 42, 83
mute light, identifying 13
N
network jack, identifying 22
num lk key, identifying 17
num lock light 13
O
operating system, product
description 6
optical drive
identifying 22
precautions 52
product description 3
removal 65
spare part numbers 32, 38, 65
specifications 128, 129, 130,
131
optical drive eject button,
identifying 22
optical drive protective insert
illustrated 36
P
packing guidelines 54
plastic parts 51
Plastics Kit, spare part number
36, 49
pointing device, product
description 5
pointing stick 11
ports
1394 19, 20
DisplayPort 21
eSATA 20
external monitor 20
product description 4
serial 21
USB 19, 20, 22
power button, identifying 15
power connector cable,
illustrated 37
power connector, identifying 21
power cord
set requirements 141
spare part numbers 39, 40
power light 13, 18

power requirements, product
description 5
processor
product description 1
removal 90
spare part numbers 28, 90
product description
audio 3
chipset 1
display panel 1
docking support 5
Ethernet 3
external media cards 4
graphics 1
hard drives 2
keyboard 5
memory module 2
microphone 3
modem module 3
operating system 6
optical drives 3
pointing devices 5
ports 4
power requirements 5
processors 1
product name 1
security 5
serviceability 7
webcam 3
wireless 3
product name 1
Q
QuickWeb button, identifying 15
R
recovery partition 135, 139
removal/replacement
preliminaries 51
procedures 56
restoring the hard drive 135, 139
RJ-11 (modem) jack, identifying
21
RJ-11 jack cable
illustrated 37
removal 101
RJ-45 (network) jack, identifying
22

RTC battery
removal 71
spare part number 32, 48, 71
Rubber Kit, spare part number 49
S
Screw Kit, spare part number 39,
48, 49
security cable slot, identifying 22
security, product description 5
serial port, identifying 21
service considerations 51
service tag 25, 56
serviceability, product
description 7
setup utility
navigating and selecting 120
restoring factory settings 121
SIM slot, identifying 24
SIM, removal 63
slots
ExpressCard 19, 20
security cable 22
Smart Card 20
Smart Card slot 20
solid-state drive, spare part
numbers 33, 38, 50, 69
speaker assembly
removal 99
spare part number 28, 48, 99
speakers, identifying 19
specifications
Blu-ray BD-R/RE + DVDSM DL
Drive 128
Blu-ray ROM DVD±RW
SuperMulti DL Drive 130
computer 124
display 125, 126
DVD-ROM Drive 131
DVD±RW and CD-RW
SuperMulti DL Combo
Drive 129
hard drive 127
start key, identifying 17
static-shielding materials 55
system board
removal 106
spare part number 27
spare part numbers 49, 50,
106

Index 151

system repair disc 133
system restore points 133
T
thermal material, replacement
88, 89
tools required 51
top cover, spare part numbers
27, 49
TouchPad
buttons 11, 12
identifying 11
TouchPad on/off button 11
TouchPad on/off button,
identifying 14
TouchPad on/off light 12
transporting guidelines 54
U
upgrade bay
removal 67
spare part number 67
USB board
removal 105
spare part number 29, 105
USB legacy support 120
USB port, identifying 19, 20
USB ports, identifying 19, 22
V
vents, identifying 19, 20, 24
volume mute button, identifying
15
W
webcam
identifying 10, 11
product description 3
spare part number 35, 49
webcam light, identifying 10
Windows 7 operating system
DVD 136
Windows Backup and Restore
133
Windows Vista operating system
DVD 139
wireless antennas
disconnecting 74, 79
identifying 9, 10
wireless button, identifying 15
wireless lights 13, 18

152 Index

wireless, identifying 24
wireless, product description 3
WLAN antennas
identifying 9, 10
illustrated 37
spare part number 35, 111
WLAN module
removal 76
spare part numbers 29, 41, 76
workstation guidelines 54
WWAN antennas
identifying 9, 10
illustrated 37
spare part number 35, 111
WWAN module
removal 74
spare part number 32, 43, 74

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Hp Elitebook 8560P Led Notebook 6560B Users Manual

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HP Probook 6560b HP Probook 6560b shared.swissparts.ch - /Manuals/HP/Notebook/Probook's/

HP EliteBook 8560p Notebook PC and HP ProBook 6560b Notebook PC Maintenance and Service Guide (6081K) HP EliteBook 8560p Notebook PC and HP ProBook 6560b Notebook PC Maintenance and Service Guide (6081K) shared.swissparts.ch - /Manuals/HP/Notebook/Probook's/

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