Hp Mini 5103 Users Manual

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HP Mini 5103
Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Atom are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2010
Document Part Number: 627066-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv

Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 4
Top components ................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front components ................................................................................................................................ 9
Right-side components ....................................................................................................................... 10
Left-side components ......................................................................................................................... 11
Display components ........................................................................................................................... 12
Bottom components ........................................................................................................................... 13
Carrying handle .................................................................................................................................. 14
Wireless antennas .............................................................................................................................. 15
Additional hardware components ....................................................................................................... 16
3 Illustrated parts catalog ............................................................................................................................... 17
Service tag ......................................................................................................................................... 17
Device major components .................................................................................................................. 18
Display assembly components ........................................................................................................... 23
Miscellaneous parts ............................................................................................................................ 25
Sequential part number listing ............................................................................................................ 26
4 Removal and replacement procedures ....................................................................................................... 31
Preliminary replacement requirements ............................................................................................... 31
Tools required .................................................................................................................... 31
Service considerations ....................................................................................................... 31
Plastic parts ....................................................................................................... 31
Cables and connectors ..................................................................................... 31
Drive handling ................................................................................................... 32
Grounding guidelines ......................................................................................................... 33
Electrostatic discharge damage ........................................................................ 33

v

Packaging and transporting guidelines ............................................. 34
Workstation guidelines ..................................................................... 34
Equipment guidelines ....................................................................... 35
Component replacement procedures ................................................................................................. 36
Service tag ......................................................................................................................... 36
Device feet ......................................................................................................................... 37
Battery ............................................................................................................................... 38
SIM .................................................................................................................................... 39
Memory module ................................................................................................................. 40
Carrying Handle (select models only) ................................................................................ 41
Keyboard ........................................................................................................................... 43
Mass storage devices ........................................................................................................ 50
WLAN module .................................................................................................................... 53
SIM module ........................................................................................................................ 55
Top cover ........................................................................................................................... 56
Speaker ............................................................................................................................. 59
WWAN module .................................................................................................................. 60
RTC battery ....................................................................................................................... 62
Bluetooth module ............................................................................................................... 63
Power button board ........................................................................................................... 64
Display assembly ............................................................................................................... 65
System board ..................................................................................................................... 74
Fan and heat sink assembly .............................................................................................. 76
5 Computer Setup ............................................................................................................................................ 79
Computer Setup in Windows 7 ........................................................................................................... 79
Starting Computer Setup ................................................................................................... 79
Using Computer Setup ...................................................................................................... 79
Navigating and selecting in Computer Setup .................................................... 79
Restoring factory settings in Computer Setup ................................................... 80
Computer Setup menus ..................................................................................................... 81
File menu .......................................................................................................... 81
Security menu ................................................................................................... 82
System Configuration menu .............................................................................. 83
Computer Setup in Windows Vista® .................................................................................................. 86
Starting Computer Setup ................................................................................................... 86
Using Computer Setup ...................................................................................................... 86
Navigating and selecting in Computer Setup .................................................... 86
Restoring factory settings in Computer Setup ................................................... 87
Computer Setup menus ..................................................................................................... 88
File menu .......................................................................................................... 88
Security menu ................................................................................................... 89
System Configuration menu .............................................................................. 90

vi

Computer Setup in SUSE Linux ......................................................................................................... 94
Starting Computer Setup ................................................................................................... 94
Computer Setup menus ..................................................................................................... 94
File menu .......................................................................................................... 94
Security menu ................................................................................................... 96
System Configuration menu .............................................................................. 97
6 Specifications .............................................................................................................................................. 100
Device specifications ........................................................................................................................ 100
25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display specifications ......................................... 102
25.7-cm (10.1-in), WSVGA, AntiGlare display specifications ........................................................... 103
Hard drive specifications .................................................................................................................. 104
Solid state drive specifications ......................................................................................................... 105
System resource specifications ........................................................................................................ 106
7 Backup and recovery .................................................................................................................................. 107
Windows 7 backup and recovery ..................................................................................................... 107
Backing up ....................................................................................................................... 107
Recovering ....................................................................................................................... 108
Windows Vista backup and recovery ............................................................................................... 110
Backing up ....................................................................................................................... 110
Recovering ....................................................................................................................... 112
SUSE Linux backup and recovery .................................................................................................... 113
8 Connector pin assignments ....................................................................................................................... 114
Audio-in (microphone) ...................................................................................................................... 114
Audio-out (headphone) ..................................................................................................................... 115
External monitor ............................................................................................................................... 116
RJ-45 (network) ................................................................................................................................ 117
Universal Serial Bus ......................................................................................................................... 118
9 Power cord set requirements .................................................................................................................... 119
Requirements for all countries and regions ...................................................................................... 119
Requirements for specific countries and regions ............................................................................. 120
10 Recycling ................................................................................................................................................... 121
Battery .............................................................................................................................................. 121
Display .............................................................................................................................................. 121
Index ................................................................................................................................................................. 127

vii

viii

1

Product description

Category

Description

Product name

HP Mini 5103

Processor

Intel® Atom™ Dual core N550 1.5-GHz processor, 512-KB Level 2 cache,
667-MHz front-side bus (FSB)
Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side
bus (FSB)
Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side
bus (FSB)

Chipset

Intel NM10 Express

Graphics

Intel Universal Memory Architecture (UMA) graphics subsystem
Broadcom Crystal HD Enhanced Video Decoder (32 MB × 16 DDR2) optional
NOTE:

Panel

Not supported by computers with WWAN option installed.

Wide-aspect 16:9 ratio panels
All display assemblies include 1 webcam, 2 microphones, and 2 wireless localarea network (WLAN) antennas/cables (WWAN is optional).
Capacitive touch screen optional
25.7-cm (10.1-in) high-definition (1366 × 768) AntiGlare LED
25.7-cm (10.1-in) standard-definition (1024 × 600) AntiGlare LED

Memory

One customer-accessible/upgradable memory module slot
Supports up to 2 GB of system memory
PC2-5300, 800 MHz, DDR2 (running at 667-MHz)
Supports the following configurations:
●

2048-MB total system memory (2048 × 1)

NOTE: Not supported by computers with Windows® 7 Home Basic or with
Windows 7 Starter in select countries and regions.
●
Mass storage devices

1024-MB total system memory (1024 × 1)

Hard drive
Supports the following 9.5-mm, 6.35-cm (2.50-in) SATA hard drives:

1

Category

Description
●

320-GB, 7200-RPM

NOTE: Not supported by computers with Windows 7 Home Basic or with
Windows 7 Starter in select countries and regions.
●

250-GB, 7200-RPM

●

160-GB, 7200-RPM

Solid state drive (SSD)
Supports the following 6.35-cm (2.50-in) SATA solid state drives:
●

80 GB

NOTE:
●

Not supported by computers with Windows 7 Starter.

128 GB

NOTE:

Not supported by computers with Windows 7 Starter.

Optical drive

Supports external USB optical drives only

Diskette drive

Supports external USB diskette drives only

Audio/Visual

High-definition (HD) audio
Integrated speakers (2)
Fixed integrated stereo microphones (2)
Fixed integrated 2-MP webcam

Modem

Supports external USB modems only

Ethernet

Integrated 10/100/1000 Wake-On-LAN network interface card (NIC)

Wireless

2 WLAN antennas built into display assembly. WWAN antennas (2) with WWAN
option (worldwide 5-band antenna configured with select models)
Integrated WLAN modules:
●

802.11/a/b/g/n

●

802.11 b/g/n

●

802.11b/g/n with Bluetooth

Support for No WLAN option
Integrated WWAN option
NOTE:

Not supported by computers with Linux installed.

NOTE: Not supported by computers with HD Enhanced Video Accelerator
installed.
Integrated WPAN Bluetooth® module
Support for No WPAN option.
External media cards

2

Chapter 1 Product description

Media Card Reader with push-push technology supporting:
●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

Category

Description

Ports

Audio-in (stereo microphone)
Audio out (stereo headphone)
RJ-45 (Ethernet, includes link and activity lights)
USB (2)
USB+ (powered) (1)
VGA (D-sub 15) supporting 1920 × 1440 external monitor (hot plug/unplug with
auto-detect)
3-pin AC power

Keyboard/pointing device

92%, spill-resistant keyboard
Dura-Keys
TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled as
default)

Power requirements

AC adapter
●

40-W Smart AC adapter

NOTE:

AC adapter includes connector on cable and localized plug support.

Battery
●

6 cell Li-Ion (66-Wh) 3.0-Ah

●

4-cell Li-ion (29-Wh) 2.0-Ah

Security

Supports HP Kensington Security Lock

Operating system

Preinstalled:
Windows 7 Professional 32
Windows 7 Home Premium 32
Windows 7 Starter 32
FreeDOS
SUSE Linux (SLED 11)

Serviceability

Customer Self-Replacement (CSR):
●

AC adapter

●

Battery (system)

●

Keyboard

●

Memory module

●

Hard drive

3

2

External component identification

Components included with the computer may vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
▲

Select Start > Control Panel > System and Security > Device Manager.

You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
applications, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

4

Chapter 2 External component identification

Top components
TouchPad

Component

Description

(1)

TouchPad*

Moves the pointer and selects or activates items on the screen.

(2)

Left TouchPad button*

Functions like the left button on an external mouse.

(3)

Right TouchPad button*

Functions like the right button on an external mouse.

(4)

TouchPad scroll zone

Scrolls up or down.

*This table describes factory settings.

To view or change the pointing device preferences:
1.

Select Start > Devices and Printers.

2.

Right-click the device representing the computer.

3.

Select Mouse settings.

Top components

5

Lights

Component

Description

(1)

Caps lock light

On—Caps lock is on.

(2)

QuickWeb light

On—The Web browser is in use.

(3)

QuickLook light

●

On—The computer is on.

●

Off—The computer is off or in Sleep or Hibernation.

●

On—The computer is on.

●

Flashing—The computer is in Sleep.

●

Off—The computer is off or in Hibernation.

(4)

6

Power light

Chapter 2 External component identification

Buttons

Component

Description

(1)

●

When the computer is off, press the button to open
HP QuickWeb.

●

When the computer is on, press the button to open
the default Web browser.

●

When the computer is off, press the button to open
HP QuickLook.

●

When the computer is on, press the button to open
Software Setup.

(2)

QuickWeb button

QuickLook button

NOTE: If Software Setup is not available, the default
Web browser opens.
(3)

Power button

●

When the computer is off, press the button to turn
on the computer.

●

When the computer is on, press the button to shut
down the computer.

●

When the computer is in Sleep, press the button to
exit Sleep.

●

When the computer is in Hibernation, press the
button to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options.

Top components

7

Keys

8

Component

Description

(1)

esc key

Displays system information when pressed in combination with
the fn key.

(2)

fn key

Displays system information when pressed in combination with
the esc key.

(3)

Windows logo key

Displays the Windows Start menu.

(4)

Windows applications key

Displays a shortcut menu for items where the cursor is pointed.

(5)

Embedded numeric keypad keys

Used like the keys on an external numeric keypad.

(6)

Function keys

Executes the action represented by the icon on the key.

Chapter 2 External component identification

Front components

Component

Description

(1)

Drive light

Flashing—The hard drive is being accessed.

(2)

Wireless light

●

Blue—An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.

●

Amber—No wireless devices are detected.

NOTE: The wireless light turns amber when the computer turns
on and all wireless devices are off.
(3)

Wireless switch

Turns the wireless feature on or off, but does not create a
wireless connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.

(4)

Speakers (2)

Two integrated speakers produce sound.

Front components

9

Right-side components

Component

Description

(1)

Supports the following optional digital card formats:

(2)

SD Card Reader

Audio-out (headphone) jack

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.

(3)

Audio-in (microphone) jack

Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.

(4)

Powered USB port

Provides power to a USB device, such as an optional external
optical drive, if used with a powered USB cable.

(5)

RJ-45 (network) jack

Connects a network cable.

(6)

Security cable slot

Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.

10

Chapter 2 External component identification

Left-side components

Component

Description

(1)

●

Amber—A battery is charging.

●

Turquoise—A battery is close to full charge capacity.

●

Flashing amber—A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.

●

Off—If the computer is plugged into an external power
source, the light turns off when all batteries in the computer
are fully charged. If the computer is not plugged into an
external power source, the light stays off until the battery
reaches a low battery level..

Battery light

(2)

Power connector

Connects an AC adapter.

(3)

External monitor port

Connects an external VGA monitor or projector.

(4)

Vent

Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.

(5)

USB ports (2)

Connects optional USB devices.

Left-side components

11

Display components

Component

Description

(1)

Webcam light

On—The webcam is in use.

(2)

Webcam

Records audio and video and captures still photographs.

(3)

Internal microphones (2)

Record sound.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.

12

Chapter 2 External component identification

Bottom components

Component

Description

(1)

Battery bay

Holds the battery.

(2)

Battery release latches (2)

Release the battery from the battery bay.

(3)

SIM slot (select models only)

Contains a wireless subscriber identity module (SIM).

(4)

Service tag

Provides the product brand and series name, serial number (s/n),
and product number (p/n) of your computer. Have this information
available when you contact technical support.

(5)

Memory module compartment

Contains the memory module slot.

(6)

Vents (2)

Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.

Bottom components

13

Carrying handle
Select models of the computer have an optional carrying handle that is attached to the bottom of the
computer. The handle can be extended by rotating it away from the computer as shown in the
following illustration.

14

Chapter 2 External component identification

Wireless antennas
On select models of the computer, at least two antennas send and receive signals from one or more
wireless devices.

Component

Description

(1)

WWAN antennas (2)* (select models only)

Send and receive wireless signals to communicate with
wireless wide-area networks (WWANs).

(2)

WLAN antennas (2)* (select models only)

Send and receive wireless signals to communicate with
wireless local area networks (WLANs).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennas

15

Additional hardware components

Component

Description

(1)

Power cord*

Connects an AC adapter to an AC outlet.

(2)

AC adapter

Converts AC power to DC power.

(3)

Battery*

Powers the computer when the computer is not plugged into
external power.

*Batteries and power cords vary in appearance by region and country.

16

Chapter 2 External component identification

3

Illustrated parts catalog

Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag located on the bottom of the computer.
(1) Product name

(4) Warranty period

(2) Product number

(5) Model description (select models)

(3) Serial number

Service tag

17

Device major components

18

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

(1)

Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas with
cables; 2 WWAN antennas with cables on select models)
See Display assembly components on page 23 for a comprehensive list of display
assembly spare parts.

(2)

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, espresso

625728-001

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, red

607178-001

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, blue

607180-001

●

25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam
and WWAN option, espresso

625730-001

●

25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam
and WWAN option, red

607182-001

●

25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam
and WWAN option, blue

607184-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
WWAN option, espresso

625727-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
WWAN option, red

607177-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
WWAN option, blue

607179-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
WWAN option, espresso

625729-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
WWAN option, red

607181-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
WWAN option, blue

607183-001

Keyboard, 25.7 cm (10.1 in)
●

For use in Belgium

578364-A41

●

For use in Brazil

578364-201

●

For use in Bulgaria

578364-261

●

For use in the Czech Republic

578364-221

●

For use in Czechoslovakia, and Slovakia

578364–A81

●

For use in Denmark

578364-081

●

For use in Europe

578364-B31

●

For use in France

578364-051

●

For use in French Canada

578364-121

●

For use in Finland, and Sweden

578364-B71

●

For use in Germany

578364-041

Device major components

19

Item

(3)

Description

Spare part number

●

For use in Greece

578364-DJ1

●

For use in Hungary

578364-211

●

For use in Iceland

578364-DD1

●

For use in Israel

578364-BB1

●

For use in Italy

578364-061

●

For use in Japan

578364-291

●

For use in Latin America

578364-161

●

For use in Norway

578364-091

●

For use in Portugal

578364-131

●

For use in Russia

578364-251

●

For use in Saudi Arabia

578364-171

●

For use in Slovakia

578364-231

●

For use in Slovenia

578364-BA1

●

For use in South Korea

578364-AD1

●

For use in Spain

578364-071

●

For use in Switzerland

578364-BG1

●

For use in Taiwan

578364-AB1

●

For use in Thailand

578364-281

●

For use in Turkey

578364-141

●

For use in the United Kingdom

578364-031

●

For use in the United States

578364-001

Top cover (includes TouchPad)
●

Espresso

625726-001

●

Red

598461-001

●

Blue

598462-001

●

Espresso, dual-core

627792–001

(4)

Speaker assembly (includes cable)

(5)

Hard drive
NOTE:

20

577967-001

Hard drive spares include mounting bracket and screws.

●

320-GB, 7200-RPM, for use with WWAN option

593643-001

●

320-GB, 7200-RPM, SATA

577974-001

●

250-GB, 7200-RPM, for use with WWAN option

593642-001

●

250-GB, 7200-RPM, SATA

538972-001

●

160-GB, 7200-RPM, for use with WWAN option

593641-001

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

●

577972-001

160-GB, 7200-RPM, SATA

Solid state drive (SSD)
NOTE:

(6)

(7)

Solid state drive spares include mounting bracket and screws.

●

128-GB, SATA

606971-001

●

80-GB, SATA

583004-001

Fan and heat sink assembly (includes replacement thermal material)

598452-001

Fan and heat sink assembly (for use with dual-core models)

627790–001

WLAN module
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter

(8)

●

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,
Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United
States

518434-001

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica,
Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518434-002

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter

593836–001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

600370–001

System board (includes processor, replacement thermal material, and RTC battery)
●

Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB)

625687-001

●

Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB)

625688-001

●

Includes Intel Atom N550 1.50-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB)

625689-001

Device major components

21

Item

Description

Spare part number

●

Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB) for use in the People's Republic of China and Russia

626582-001

●

Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB) for use in the People's Republic of China and Russia

626583–001

●

Includes Intel Atom N550 1.50-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB) for use in the People's Republic of China and Russia

626584–001

Plastics kit with Bluetooth cable

605743-001

(9a) Bluetooth cable
(9b) Audio connector cover
(9c) Memory module compartment cover
(9d) Blank for Media Card Reader
(10)

Bluetooth module

537921-001

(11)

RTC battery

507707-001

(12)

Optional minicard:
WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)
NOTE:

Not supported by computers with Linux installed.

NOTE:

Not supported by computers with the HD Enhanced Video Accelerator installed.

531993-001

HD Enhanced Video Accelerator (graphics decoder)

578237-001

HD Video Decoder

627791–001

(13)

Power button board (includes cable)

598451-001

(14)

SIM board (includes cable)

577923-001

(15)

Battery
●

6 cell Li-ion (66 Wh) 3.0 Ah

535629-001

●

4-cell Li-ion (29-Wh) 2.0-Ah

579026-001

(16)

Base enclosure (includes 4 rubber device feet)

(17)

Memory module (PC2-6400, shared)
●

1-GB

607111-001

621563-001

NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7
Starter installed.
●

22

2-GB

Chapter 3 Illustrated parts catalog

621567-001

Display assembly components
NOTE: The first figure below shows the non-touch display assembly and the second figure shows
the touch-screen display assembly.

NOTE: The following figure shows the components of the touch-screen display assembly. The
display bezel thickness increases to accommodate the touch-screen glass and board.

Item

Description

(1)

Display bezel

Spare part number

●

For use with touch screen with webcam

598460-001

●

For use with non-touch screen with webcam

577929-001

Display assembly components

23

Item

Description

Spare part number

(2)

Display hinge kit

577930-001

(Includes left and right display panel hinges)
(3)

LCD panel
NOTE: The non-touch display assembly includes the LCD panel. See the display
assembly part number in Device major components on page 18.

24

●

LCD with touch glass for use with high definition display assembly

624216-001

●

LCD with touch glass for use with WSVGA display assembly

624218-001

(4)

Webcam module

(5)

Display panel/webcam cable for use in:

577927-001

●

High-definition display assembly

577932-001

●

WSVGA display assembly

577931-001

●

High-definition display assembly w/ touchscreen

617082–001

●

WSVGA display assembly w/ touchscreen

617081–001

Display cable kit includes the following cables:

577933-001

(6)

●

WLAN antennas (2) with cable

(7)

●

Dual microphone with cable

(8)

●

WWAN antennas (2) with cable

(9)

Display back cover (includes logo)
●

Espresso for use with touch screen

625724-001

●

Red for use with touch screen

598458-001

●

Blue for use with touch screen

598459-001

●

Espresso for use with non-touch screen

625725-001

●

Red for use with non-touch screen

606201-001

●

Blue for use with non-touch screen

606970-001

Chapter 3 Illustrated parts catalog

Miscellaneous parts
Description

Spare part number

40-W, 3-pin Smart AC adapter (for use in all countries and regions)

613151-001

Power cord
●

For use in Argentina

490371-D01

●

For use in Australia

490371-011

●

For use in Brazil

490371-201

●

For use in Denmark

490371-081

●

For use in Europe

490371-021

●

For use in India

490371-D61

●

For use in Israel

490371-BB1

●

For use in Italy

490371-061

●

For use in Japan

490371-291

●

For use in North America

490371-001

●

For use in the People's Republic of China

490371-AA1

●

For use in Singapore and the United Kingdom

490371-031

●

For use in South Africa

490371-AR1

●

For use in South Korea

490371-AD1

●

For use in Switzerland

490371-111

●

For use in Taiwan

490371-AB1

Rubber kit (contains 4 rubber device feet – 2 front and 2 rear)

578361-001

Optional carrying handle (see Carrying handle on page 14)

606384-001

Screw kit

578362-001

Includes the following replacement screws:
●

PM1.6×2.5×3.5

●

PM2.0×2.0×6.8 broad head

●

PM2.0×2.5

●

PM2.0×3.0×4.0

●

PM2.0x2.5x4.5

●

PM2.5×4.0

●

PM2.5×5.0×5.5

●

PM2.6×4.5

Miscellaneous parts

25

Sequential part number listing

26

Spare part number

Description

490371-001

Power cord for use in North America

490371-011

Power cord for use in Australia

490371-021

Power cord for use in Europe

490371-031

Power cord for use in Singapore and the United Kingdom

490371-061

Power cord for use in Italy

490371-081

Power cord for use in Denmark

490371-111

Power cord for use in Switzerland

490371-201

Power cord for use in Brazil

490371-291

Power cord for use in Japan

490371-AA1

Power cord for use in the People's Republic of China

490371-AB1

Power cord for use in Taiwan

490371-AD1

Power cord for use in South Korea

490371-AR1

Power cord for use in South Africa

490371-BB1

Power cord for use in Israel

490371-D01

Power cord for use in Argentina

490371-D61

Power cord for use in India

507707-001

RTC battery

518434-001

WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Virgin Islands, and the United States

518434-002

WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South
Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Chapter 3 Illustrated parts catalog

Spare part number

Description

531993-001

Optional WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)
NOTE:

Not supported by computers with Linux installed.

NOTE:

Not supported by computers with HD Enhanced Video Accelerator installed.

535629-001

Battery, 6 cell Li-ion (66 Wh) 3.0 Ah

537921-001

Bluetooth module

538972-001

Hard drive, 250-GB, 7200-RPM, SATA

577923-001

SIM board with cable

577927-001

Webcam module

577929-001

Display bezel for use with non-touch screen with webcam

577930-001

Display hinge kit (includes left and right display panel hinges and screws)

577931-001

Display panel/webcam cable for use in WSVGA display assembly

577932-001

Display panel/webcam cable for use in high-definition display assembly

577933-001

Display cable kit with the WLAN antennas (2) and cable, dual array microphone with cable, and
WWAN antennas (2) with cable on select models.

577967-001

Speaker assembly with cable

577972-001

Hard drive, 160-GB, 7200-RPM, SATA

577974-001

Hard drive, 320-GB, 7200-RPM, SATA

578237-001

HD Enhanced Video Accelerator (graphics decoder)

578361-001

Rubber kit (contains 2 front and 2 rear rubber device feet)

578362-001

Screw kit

578364-001

Keyboard, 25.7-cm (10.1-in) for use in the United States

578364-031

Keyboard, 25.7-cm (10.1-in) for use in the United Kingdom

578364-041

Keyboard, 25.7-cm (10.1-in) for use in Germany

578364-051

Keyboard, 25.7-cm (10.1-in) for use in France

578364-061

Keyboard, 25.7-cm (10.1-in) for use in Italy

578364-071

Keyboard, 25.7-cm (10.1-in) for use in Spain

578364-081

Keyboard, 25.7-cm (10.1-in) for use in Denmark

578364-091

Keyboard, 25.7-cm (10.1-in) for use in Norway

578364-121

Keyboard, 25.7-cm (10.1-in) for use in French Canada

578364-131

Keyboard, 25.7-cm (10.1-in) for use in Portugal

578364-141

Keyboard, 25.7-cm (10.1-in) for use in Turkey

578364-161

Keyboard, 25.7-cm (10.1-in) for use in Latin America

578364-171

Keyboard, 25.7-cm (10.1-in) for use in Saudi Arabia

578364-201

Keyboard, 25.7-cm (10.1-in) for use in Brazil

Sequential part number listing

27

28

Spare part number

Description

578364-211

Keyboard, 25.7-cm (10.1-in) for use in Hungary

578364-221

Keyboard, 25.7-cm (10.1-in) for use in the Czech Republic

578364-231

Keyboard, 25.7-cm (10.1-in) for use in Slovakia

578364-251

Keyboard, 25.7-cm (10.1-in) for use in Russia

578364-261

Keyboard, 25.7-cm (10.1-in) for use in Bulgaria

578364-281

Keyboard, 25.7-cm (10.1=in) for use in Thailand

578364-291

Keyboard, 25.7-cm (10.1-in) for use in Japan

578364-A41

Keyboard, 25.7-cm (10.1-in) for use in Belgium

578361–A81

Keyboard, 25.7-cm (10.1-in) for use in Czechoslovakia, and Slovakia

578364-AB1

Keyboard, 25.7-cm (10.1-in) for use in Taiwan

578364-AD1

Keyboard, 25.7-cm (10.1-in) for use in South Korea

578364-B31

Keyboard, 25.7-cm (10.1-in) for use in Europe

578364-B71

Keyboard, 25.7-cm (10.1-in) for use in Finland, and Sweden

578364-BA1

Keyboard, 25.7-cm (10.1-in) for use in Slovenia

578364-BB1

Keyboard, 25.7-cm (10.1-in) for use in Israel

578364-BG1

Keyboard, 25.7-cm (10.1-in) for use in Switzerland

578364-DD1

Keyboard, 25.7-cm (10.1-in) for use in Iceland

578364-DJ1

Keyboard, 25.7-cm (10.1 in) for use in Greece

579026-001

Battery, 4-cell Li-ion (29-Wh) 2.0-Ah

583004-001

Solid state drive (SSD), 80-GB, SATA

593641-001

Hard drive, 160-GB, 7200-RPM, for use with WWAN option

593642-001

Hard drive, 250-GB, 7200-RPM, for use with WWAN option

593643-001

Hard drive, 320-GB, 7200-RPM, for use with WWAN option

593836–001

WLAN module, Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter

598451-001

Power button board with cable

598452-001

Fan and heat sink assembly with replacement thermal material

598458-001

Display back cover with logo for use with touch screen, red

598459-001

Display back cover with logo for use with touch screen, blue

598460-001

Display bezel for use with touch screen with webcam

598461-001

Top cover with TouchPad, red

598462-001

Top cover with TouchPad, blue

600370-001

WLAN module, Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo
Adapter

605743-001

Plastics kit with Bluetooth cable

606201-001

Display back cover with logo for use with non-touch screen, red

Chapter 3 Illustrated parts catalog

Spare part number

Description

606384-001

Optional carrying handle

606970-001

Display back cover with logo for use with non-touch screen, blue

606971-001

Solid state drive (SSD), 128-GB, SATA

607111-001

Base enclosure (includes 2 front and 2 rear device feet)

607177-001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, red

607178-001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use
with webcam and WWAN option, red

607179-001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, blue

607180-001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use
with webcam and WWAN option, blue

607181-001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with
webcam and WWAN option, red

607182-001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with
webcam and WWAN option, red

607183-001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with
webcam and WWAN option, blue

607184-001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with
webcam and WWAN option, blue

613151–001

40-W, 3-pin, Smart AC adapter for use in all countries and regions

617081–001

LCD with touch glass for use with WSVGA display assembly

617082–001

LCD with touch glass for use with high definition display assembly

621563–001

Memory module, PC2-6400, shared, 1-GB

621567–001

Memory module, PC2-6400, shared, 2-GB

624216–001

25.7-cm (10.1-in) LCD panel with touch glass for use with high definition display assembly

624218–001

25.7-cm (10.1-in) LCD panel with touch glass for use with WSVGA display assembly

625687–001

System board (including replacement thermal material and RTC battery), Intel Atom N455 1.66GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB)

625688–001

System board (including replacement thermal material and RTC battery), Intel Atom N475 1.83GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB)

625689–001

System board (including replacement thermal material and RTC battery), Intel Atom N550 1.50GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB)

625724–001

Display back cover with logo for use with touch screen, espresso

625725–001

Display back cover with logo for use with non-touch screen, espresso

625726–001

Top cover with TouchPad, espresso

625727–001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, espresso

625728–001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use
with webcam and WWAN option, espresso

Sequential part number listing

29

30

Spare part number

Description

625729–001

Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with
webcam and WWAN option, espresso

625730–001

Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with
webcam and WWAN option, espresso

626582–001

System board (including replacement thermal material and RTC battery), Intel Atom N455 1.66GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's
Republic of China and Russia

626583–001

System board (including replacement thermal material and RTC battery), Intel Atom N475 1.83GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's
Republic of China and Russia

626584–001

System board (including replacement thermal material and RTC battery), Intel Atom N550 1.50GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's
Republic of China and Russia

627790–001

Dual-core fan and heat sink assembly with replacement thermal material

627791–001

HD Video Decoder

627792–001

Dual-core top cover with TouchPad, espresso

Chapter 3 Illustrated parts catalog

4

Removal and replacement procedures

Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the device, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.

Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors
CAUTION: When servicing the device, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the device.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Preliminary replacement requirements

31

Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the device, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device
is off or in Hibernation, turn the device on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

32

Chapter 4 Removal and replacement procedures

Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the device when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Preliminary replacement requirements

33

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines
Follow these grounding workstation guidelines:

34

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Chapter 4 Removal and replacement procedures

Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:
●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.
Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Preliminary replacement requirements

35

Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 65 screws, in 9 different sizes, that must be removed, replaced, or loosened
when servicing the device. Make special note of each screw size and location during removal and
replacement.

Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag located on the bottom of the computer.
(1) Product name: This is the product name affixed to the front of the device.
(2) Product number: This number provides specific information about the product's hardware
components. The part number helps a service technician to determine what components and parts
are needed.
(3) Serial number: This is an alphanumeric identifier that is unique to each product.
(4) Warranty period: This number describes the duration of the warranty period for the device.
(5) Model description (select models): This is the alphanumeric identifier used to locate documents,
drivers, and support for the device.

36

Chapter 4 Removal and replacement procedures

Device feet
The device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet are
tethered to the bottom of the base enclosure.
NOTE: The front and rear device feet are not interchangeable. Due to the adhesive nature of the
rubber pads, they should be replaced after removal.
NOTE: The rear device feet may not be applied on models that use the optional carrying handle
(see Carrying handle on page 14).
Description

Spare part number

Rubber kit (contains 4 rubber device feet – 2 front and 2 rear)

578361-001

Component replacement procedures

37

Battery
Description

Spare part number

6 cell Li-ion (66 Wh) 3.0 Ah

535629-001

4-cell Li-ion (29-Wh) 2.0-Ah

579026-001

Before removing the battery:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

Remove the battery:
1.

Turn the device upside down on a flat surface with the battery bay toward you.

2.

Slide the battery release latches (1) to release the battery.

3.

Remove the battery (2).

Reverse this procedure to install a battery.

38

Chapter 4 Removal and replacement procedures

SIM
NOTE:

This section applies only to device models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 38).

Remove the SIM:
1.

Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2.

Remove the SIM (2) from the SIM slot.

Reverse this procedure to insert the SIM.

Component replacement procedures

39

Memory module
Description

Spare part number

Memory module, PC2-6400, shared, 1-GB

621563-001

NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7 Starter in
select countries and regions.
Memory module, PC2-6400, shared, 2-MB

621567-001

Before removing the memory module:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

Remove the memory module:

40

1.

With the battery removed, slide the battery release latch in front of the memory module
compartment (1) to release the memory module cover from the computer.

2.

Swing the cover up and away from the outside of the computer to remove the cover (2).

3.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The module tilts up.)

Chapter 4 Removal and replacement procedures

4.

Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.

Reverse this procedure to install a memory module.

Carrying Handle (select models only)
Description

Spare part number

Carrying handle (select models only)

606384-001

Before removing the memory module:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

Remove the memory module:
1.

Remove the mylar screw coverings (1) and remove the two screws that secure the carrying
handle to the device (2).

Component replacement procedures

41

2.

Lift up (3) and remove the carrying handle from the device.

Reverse this procedure to install a carrying handle.

42

Chapter 4 Removal and replacement procedures

Keyboard
Description

Spare part number

For use in Belgium

578364-A41

For use in Brazil

578364-201

For use in Bulgaria

578364-261

For use in the Czech Republic

578364-221

For use in Czechoslovakia, and Slovakia

578364–A81

For use in Denmark

578364-081

For use in Europe

578364-B31

For use in France

578364-051

For use in French Canada

578364-121

For use in Finland, and Sweden

578364-B71

For use only in Germany

578364-041

For use in Greece

578364-DJ1

For use in Hungary

578364-211

For use in Iceland

578364-DD1

For use in Israel

578364-BB1

For use in Italy

578364-061

For use in Japan

578364-291

For use in Latin America

578364-161

For use in Norway

578364-091

For use in Portugal

578364-131

For use in Russia

578364-251

For use in Saudi Arabia

578364-171

For use in Slovakia

578364-231

For use in Slovenia

578364-BA1

For use in South Korea

578364-AD1

For use in Spain

578364-071

For use in Switzerland

578364-BG1

For use in Taiwan

578364-AB1

For use in Thailand

578364-281

For use in Turkey

578364-141

For use in the United Kingdom

578364-031

For use only in the United States

578364-001

Component replacement procedures

43

Before removing the keyboard:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

Remove the keyboard:

44

1.

Remove the 3 Phillips PM2.0×3.0 screws that secure the keyboard to the device.

2.

Open the display 90 degrees.

3.

Use a tool to push the screw tabs directly down to release the rear edge of the keyboard.

Chapter 4 Removal and replacement procedures

4.

Turn the device right-side up, and release the retention tab (1) on the left side of the keyboard
(2).

Component replacement procedures

45

5.

46

Release the retention tab (1) on the right side of the keyboard (2).

Chapter 4 Removal and replacement procedures

6.

Use your right hand to lift up (1) and remove the retention tab from the right side of the top cover
(2).

7.

Use your right hand to lift up (1) and remove the retention tab from the middle of the top cover
(2).

Component replacement procedures

47

8.

Use your left hand to lift up (1) and remove the retention tab from the left side of the top cover
(2)..

9.

Swing the keyboard forward (1), and slide the keyboard back until its top edge rests on the
display assembly (2).
NOTE: You can also rest the keyboard upside down on the palm rest to access the keyboard
cable.

10. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached.

48

Chapter 4 Removal and replacement procedures

11. Disconnect the cable (2).

12. Remove the keyboard.
Reverse this procedure to install the keyboard.

Component replacement procedures

49

Mass storage devices
NOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and
screws.
Description

Spare part number

Hard drive, 320-GB, 7200-RPM, for use with WWAN option

593643-001

Hard drive, 320-GB, 7200-RPM, SATA

577974-001

Hard drive, 250-GB, 7200-RPM, for use with WWAN option

593642-001

Hard drive, 250-GB, 7200-RPM, SATA

538972-001

Hard drive, 160-GB, 7200-RPM, for use with WWAN option

593641-001

Hard drive, 160-GB, 7200-RPM, SATA

577972-001

Solid state drive, 128-GB, SATA

606971-001

Solid state drive, 80-GB, SATA

583004-001

Before removing the hard drive or solid state drive:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the keyboard (see Keyboard on page 43).

To remove the hard drive or the solid state drive:
1.

50

Loosen the Phillips PM2.5×10.0 captive screw (1), and remove the 2 Phillips PM2.0×3.0
screws (2) that secure the drive assembly to the base enclosure.

Chapter 4 Removal and replacement procedures

2.

Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove the
assembly (4).

3.

Remove the mounting bracket.
On a hard drive:
a.

Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard
drive.

b.

Using the Mylar tab, lift the bracket (2) away from the hard drive.

– or –
On a solid state drive:
a.

Remove the 4 Phillips PM2.0×3.0 screws (1) that secure the solid-state drive bracket to the
solid state drive.

b.

Lift the solid-state drive module (2) to remove it.

Component replacement procedures

51

Reverse this procedure to install a hard drive or solid state drive.

52

Chapter 4 Removal and replacement procedures

WLAN module
Description

Spare part number

Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter
●

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

518434-001

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the
People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518434-002

●

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter

593836-003

●

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

600370-004

CAUTION: The WWAN module and the WLAN module are not interchangeable.
To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the device by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support through Help and Support.
Before removing the WLAN module:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

Component replacement procedures

53

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive or solid state drive (see Mass storage devices on page 50)

Remove the WLAN module:
1.

Pull back the Mylar shield (1) from WLAN module.

2.

Disconnect the wireless antenna cables (2) from the terminals on the WLAN module.

3.

Remove the 2 Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the system board.
(The module tilts up.)

4.

Remove the WLAN module (4) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.

Reverse this procedure to install the WLAN module.

54

Chapter 4 Removal and replacement procedures

SIM module
Description

Spare part number

SIM module board (includes cable)

577923-001

Before removing the SIM module:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

Remove the SIM (see SIM on page 39).

6.

Remove the keyboard (see Keyboard on page 43).

7.

Remove the hard drive or solid state drive (see Mass storage devices on page 50).

Remove the SIM module:
▲

Disconnect the LIF cable (1) from the computer, and remove the SIM module (2).

Reverse this procedure to install the SIM module.

Component replacement procedures

55

Top cover
Description

Spare part number

Top cover with TouchPad, black

577926-001

Top cover with TouchPad, red

598461-001

Top cover with TouchPad, blue

598462-001

Dual-core top cover with Touchpad, espresso

625726–001

Before removing the top cover:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the memory module (see Memory module on page 40).

7.

Remove the keyboard (see Keyboard on page 43).

8.

Remove the hard drive or solid state drive (see Mass storage devices on page 50).

9.

Remove the WLAN module (see WLAN module on page 53)

Remove the top cover:

56

1.

Turn the device upside down, with the front toward you.

2.

Use a thin, flat tool to release the 4 rubber device feet.

Chapter 4 Removal and replacement procedures

3.

Remove the 4 Torx T8 2.5×5.0 screws (1), and the 4 Phillips PM2.0×3.0 screws (2) that secure
the top cover to the base enclosure.

4.

Turn the device right-side up, with the front toward you.

5.

Open the device as far as possible.

6.

Release the ZIF connector (1) that connects the button board cable to the system board.
NOTE: If not done when removing the WLAN module on page 53, release any WLAN cable
routed along the top cover.

7.

8.

Remove the following screws that secure the top cover to the base enclosure:
●

(2) - 5 Phillips PM2.0×6.0

●

(3) - 1 Phillips PM2.0×2.5

Release the clips along the front edge of the top cover and open the front of the top cover (1)
enough to see the TouchPad and speaker cables.

Component replacement procedures

57

9.

Lift the back edge of the top cover up and forward (2) to release the clips along the rear edge of
the top cover.

10. Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable
(2) from the system board.
11. Disconnect the speaker cable (3) from the system board, and then remove the top cover.

Reverse this procedure to install the top cover.

58

Chapter 4 Removal and replacement procedures

Speaker
Description

Spare part number

Speaker assembly with cable

577967-001

Before removing the speaker assembly:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the memory module (see Memory module on page 40).

7.

Remove the keyboard (see Keyboard on page 43).

8.

Remove the hard drive (see Mass storage devices on page 50).

9.

Remove the top cover (see Top cover on page 56).

Remove the speaker assembly:
1.

Turn the top cover upside down, with the front toward you.

2.

Remove the 2 Phillips PM2.0×3.0 screws (1) that secure the assembly to the top cover, and
remove the speaker assembly (2) from the top cover.
NOTE: If seated tight, work the speaker back and forth to release the speaker from the
speaker alignment pins (3).

Reverse this procedure to install the speaker assembly.

Component replacement procedures

59

WWAN module
Description

Spare part number

WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)

531993-001

NOTE: Not supported by computers with Linux installed.
NOTE: Not supported by computers with the HD Enhanced Video Accelerator installed.

CAUTION: The WWAN module and the WLAN module are not interchangeable.
To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the device by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WWAN module:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

Remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

Top cover (see Top cover on page 56)

Remove the WWAN module:
1.

Disconnect the wireless antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2.

60

Remove the 2 Phillips PM2.0×4.0 screws (2) that secure the WWAN module (3) to the base
enclosure and mounting bracket. (The module tilts up.)

Chapter 4 Removal and replacement procedures

3.

Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle.
NOTE: The mounting bracket on the right side of the WWAN module is only used with the
WWAN module mini-card and secures to the base enclosure with a PM 2.0×2.0 screw.

Reverse this procedure to install the WWAN module.

Component replacement procedures

61

RTC battery
Description

Spare part number

RTC battery

507707-001

Before removing the real-time clock (RTC) battery:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the Keyboard (see Keyboard on page 43).

7.

Remove the Hard drive (see Mass storage devices on page 50).

8.

Remove the Top cover (see Top cover on page 56).

Remove the RTC battery:
1.

Disconnect the RTC battery cable (1) from the system board.

2.

Detach the RTC battery (2) from the system board.
NOTE: The RTC battery is attached to the system board with double-sided tape.

Reverse this procedure to install the RTC battery.

62

Chapter 4 Removal and replacement procedures

Bluetooth module
Description

Spare part number

Bluetooth module

537921-001

Before removing the Bluetooth module:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC Adapter from the computer.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

Top cover (see Top cover on page 56)

Remove the Bluetooth module:
1.

Disconnect the Bluetooth module cable (1).

2.

Release the Bluetooth module from the adhesive pad to which it is affixed (2), and remove the
Bluetooth module.

Reverse this procedure to install the Bluetooth module.

Component replacement procedures

63

Power button board
Description

Spare part number

Power button board with cable

598451-001

Before removing the power button board:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

Top cover (see Top cover on page 56)

Remove the power button board:
1.

Disconnect the power button board cable (1).

2.

Remove the 3 Phillips PM2.0×2.0×7.0 broad head screws (2) that secure the power button
board to the base enclosure.

3.

Remove the power button board (3).

Reverse this procedure to install the power button board.

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Chapter 4 Removal and replacement procedures

Display assembly
Description

Spare part number

Display assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with cables on
select models)
●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, espresso

625728-001

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, red

607178-001

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam and WWAN option, blue

607180-001

●

25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with
webcam, espresso

625730-001

●

25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with
webcam and WWAN option, red

607182-001

●

25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with
webcam and WWAN option, blue

607184-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, espresso

625727-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, red

607177-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with
webcam and WWAN option, blue

607179-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam
and WWAN option, espresso

625729-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam
and WWAN option, red

607181-001

●

25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam
and WWAN option, blue

607183-001

Display bezel
●

For use with touch screen with webcam

598460-001

●

For use with non-touch screen with webcam

577929-001

Display hinge kit

577930-001

(Includes left and right display panel hinges)
Touch screen LCD panel
●

For use with high-definition display assembly

624216-001

●

For use with WSVGA display assembly

624218-001

Webcam module

577927-001

Display panel/webcam cable for use in:
●

High-definition display assembly

577932-001

●

WSVGA display assembly

577931-001

●

High-definition display assembly w/ touchscreen

617082–001

Component replacement procedures

65

Description

Spare part number

●

WSVGA display assembly w/ touchscreen

617081–001

Display cable kit includes the following cables:

577933-001

●

WLAN antennas (2) with cables

●

Dual microphone with cable

●

WWAN antennas (2) with cables on select models

Display back cover (includes logo)
●

For use with touch screen, espresso

625724-001

●

For use with touch screen, red

598458-001

●

For use with touch screen, blue

598459-001

●

For use with non-touch screen, espresso

625725-001

●

For use with non-touch screen, red

606201-001

●

For use with non-touch screen, blue

606970-001

Before removing the display assembly:

66

1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

WLAN module (see WLAN module on page 53)

d.

Top cover (see Top cover on page 56)

Chapter 4 Removal and replacement procedures

Remove the display assembly:
1.

Disconnect the following cables and grounding tape from the system board and cable routing
clips:
(1) Display panel cable
(2) Display panel cable grounding tape
(3) WLAN cables
(4) WWAN cables (select models only)
(5) Microphone cable

CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other device
components.
2.

Remove the 2 Phillips PM2.5×5.0 screws (1) that secure the display assembly to the device.

3.

Remove the display assembly (2).

Component replacement procedures

67

4.

To replace the display bezel:
a.

Remove the 4 Mylar screw covers (1) from the corners of the display bezel, and then
remove the 4 2.5×3.0 screws (2) that secure the display bezel to the back cover.

b.

Flex the inside edges of the left and right sides (1), and then the top and bottom (2) of the
display bezel until the bezel disengages from the display enclosure.

c.

Remove the display bezel (3).
NOTE: Tabs on the hinge covers (4) lock to insets on the base enclosure.

5.

To replace the webcam module:
a.

68

Lift the webcam (1).

Chapter 4 Removal and replacement procedures

6.

b.

Disconnect the webcam cable (2) from the webcam.

c.

Remove the webcam.

To replace the non-touch display panel:
a.

Remove the 8 Phillips PM2.5×5.0 screws that secure the display panel to the display
enclosure.

b.

Lift the bottom edge of the display panel up from the display back cover (1).

c.

Disengage the display panel cable (2) from the left hinge clip.

d.

Remove the display panel (3) from the display back cover.

Component replacement procedures

69

– or –
On touch-screen display assemblies:
a.

Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the display
enclosure.

b.

Lift the top edge of the display panel up from the back cover (1).

c.

Disengage the display panel cable (2) from the left hinge clip.

d.

Disengage the touch-screen display board (3) from the snap hooks on the back cover.
CAUTION: Do not bend the cable when disengaging the touch-screen display board.

70

e.

Release the touch-screen display board (4) from display back cover.

f.

Remove the display panel from display back cover (5).

Chapter 4 Removal and replacement procedures

7.

To replace the display panel/webcam cable:
a.

Turn the display panel over, and peel back the Mylar shield (1) on the back of the display
panel.

b.

Lift the adhesive strip (2) that secures the cable to the back of the display panel, and
disconnect the display panel/webcam cable (3).

Component replacement procedures

71

8.

9.

c.

Release the display panel/webcam cable (1) from the adhesive points (2) along the cable
route on the back of the display panel.

d.

Remove the display panel/wedcam cable.

To replace the display hinges:
a.

Remove the 2 Phillips PM2.0×3.0 screws (1) that secure each hinge to the display panel.

b.

Remove the hinges (2).

To replace the microphone receiver:
a.

72

Release the microphone receiver from the clip (1) that secures it to the display enclosure.

Chapter 4 Removal and replacement procedures

b.

Pull the receiver through the tabs (2), and remove the microphone receiver (3).

10. To replace the wireless antennas and cables:
a.

Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the
back cover, and then route the cables through the clips (3) that secure them to the display
back cover.

b.

Remove the wireless antennas and cables.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures

73

System board
Description

Spare part number

System board (includes processor and replacement thermal material)
●

Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB)

625687-001

●

Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB) for use in the People's Republic of China

625688-001

●

Includes Intel Atom N550 1.50-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB)

625689-001

●

Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB) for use in the People's Republic of China and Russia

626582-001

●

Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB) for use in the People's Republic of China and Russia

626583–001

●

Includes Intel Atom N550 1.50-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus
(FSB) for use in the People's Republic of China and Russia

626584–001

Before removing the system board:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

Top cover (see Top cover on page 56)

d.

Display assembly (see Display assembly on page 65)

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

74

●

WLAN module (see WLAN module on page 53)

●

WWAN module, if included (see WWAN module on page 60)

●

Bluetooth module (see Bluetooth module on page 63)

Chapter 4 Removal and replacement procedures

Remove the system board:
1.

Remove the Phillips PM2.0×3.0 screw (1) that secures the bracket over the audio connectors to
the base enclosure, and then remove the bracket (2).

2.

Remove the bracket that sec

3.

On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that
secures the WWAN bracket to the base enclosure, and then remove the WWAN bracket (4).

4.

Grasp the system board at the midpoint of the board (1), and tilt it up to the left (2).

5.

Remove the audio connector cover and pull the system board (3) out to the right at an angle to
remove the system board from the base enclosure.

Reverse the procedure to install the system board.

Component replacement procedures

75

Fan and heat sink assembly
Description

Spare part number

Fan and heat sink assembly (includes replacement thermal material)

598452-001

Fan and heat sink assembly, for use with dual-core models (includes replacement thermal material)

627790–001

NOTE: To properly ventilate the device, allow at least a 7.6-cm (3-inch) clearance on the left side of
the device. The device uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the device.
Before removing the fan and heat sink assembly:
1.

Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the
device on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the device.

3.

Disconnect the power from the device by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the device.

4.

Remove the battery (see Battery on page 38).

5.

If your device has WWAN capability, remove the SIM (see SIM on page 39).

6.

Remove the following components:
a.

Keyboard (see Keyboard on page 43)

b.

Hard drive (see Mass storage devices on page 50)

c.

Top cover (see Top cover on page 56)

d.

WLAN module (see WLAN module on page 53)

e.

Display assembly (see Display assembly on page 65)

f.

System board (see System board on page 74)

Remove the fan and heat sink assembly:
1.

76

Turn the system board upside down.

Chapter 4 Removal and replacement procedures

2.

Disconnect the fan cable from the system board.

3.

Turn the system board right side up.

4.

Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that secure the fan and heat sink assembly
to the system board.
NOTE: The screws are numbered 1 through 4. Follow this order when removing the screws.

5.

Remove the Phillips PM2.0×3.0 screw (2) that secures the fan and heat sink assembly to the
system board.

6.

If necessary, work the heat sink back and forth to release the heat sink from the thermal paste
(3) on the processor.

7.

Remove the fan and heat sink assembly (4).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan and heat sink
assembly and the system board each time the fan and heat sink assembly is removed. Thermal paste
is used on the processor (1). Replacement thermal material is included with all fan and heat sink
assembly, and system board spare part kits.

Component replacement procedures

77

Reverse this procedure to install the fan and heat sink assembly.

78

Chapter 4 Removal and replacement procedures

5

Computer Setup

Computer Setup in Windows 7
To view the drives installed on the computer, select Start > Computer.
On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive
added to the system, such as a new USB drive, will be assigned the next available drive letter.

Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup, follow these steps:
1.

Turn on or restart the computer.

2.

Before your operating system opens and while the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press esc.

3.

Press f10 to enter BIOS Setup.

Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.

Computer Setup in Windows 7

79

To navigate and select in Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2.

Press f10 to enter BIOS Setup.

3.

Select the File, Security, Diagnostics, or System Configuration menu.

4.

To exit Computer Setup, choose one of the following methods:
●

To exit Computer Setup without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
use the tab key and the arrow keys to select File > Ignore changes and exit, and then
press enter.
– or –

●

To save your preferences and exit Computer Setup menus, click the Save icon in the
lower-left corner of the screen, and then follow the instructions on the screen.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit and then press
enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

80

1.

Open Computer Setup by turning on or restarting the computer, and then pressing esc while the
"Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the
screen.

2.

Press f10 to enter BIOS Setup.

3.

Use the arrow keys to select File > Restore defaults, and then press enter.

4.

When the confirmation dialog box opens, press f10.

5.

To save your preferences and exit Computer Setup, use the arrow keys to select File > Save
changes and exit. Then follow the instructions on the screen.

Chapter 5 Computer Setup

Your preferences go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.

Computer Setup menus
The menu tables in this section provide an overview of the Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.

File menu
Select

To do this

System information

●

View identification information for the computer.

●

View specification information for the processor, cache
and memory size, and system ROM.

Set system date and time

System Diagnostics

Change date and time
●

Set date—MM:DD:YYYY

●

Set time—HH:MM

●

F1—System information

●

F2—Start-up test

●

F3—Run-in test

●

F4—Hard disk test

Restore defaults

Replace the configuration settings in Computer Setup with
the original factory settings. (Password settings and security
settings are not changed when you restore the factory
settings.)

Reset BIOS security to factory default

Restore the BIOS security settings to the factory default.

Ignore changes and exit

Cancel any changes entered during the current session.
Then exit and restart the computer.

Save changes and exit

Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.

Computer Setup in Windows 7

81

Security menu
NOTE:

Some of the menu items listed in this section may not be supported by your computer.

Select

To do this

Administrator Tools
BIOS administrator password

Enter, change, or delete a BIOS administrator password.

User Management (requires a BIOS administrator password)
Create New BIOS User Account password

●

Select from a list of BIOS users.

●

Select from a list of ProtectTools users.

Password Policy (requires a BIOS administrator password)

Revise password policy criteria.

HP SpareKey

Enable/disable HP SpareKey (enabled by default).

Always Prompt for HP SpareKey Enrollment

Enable/disable HP SpareKey enrollment (enabled by
default).

User Tools
Change Password

Enter, change, or delete a BIOS administrator password.

HP SpareKey Enrollment

Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.

Disk Sanitizer

Run Disk Sanitizer to destroy all existing data on the primary
hard drive. The following options are available:
●

Fast—Runs the Disk Sanitizer erase cycle once.

●

Optimum—Runs the Disk Sanitizer erase cycle 3 times.

●

Custom—Allows you to select the desired number of
Disk Sanitizer erase cycles from a list.

●

Last Pass—Displays Disk Sanitizer Completion Report

CAUTION: If you run Disk Sanitizer, the data on the
primary hard drive is destroyed permanently.
System IDs

82

Chapter 5 Computer Setup

Enter a user-defined computer asset tracking number and
ownership tag.

System Configuration menu
NOTE:

Some of the listed System Configuration options may not be supported by your computer.

Select

To do this

Language

Change the Computer Setup language.

Boot options

●

Set a Startup Menu delay in seconds.

●

Set the MultiBoot Express Boot Popup delay in
seconds.

●

Enable/disable Custom Logo (disabled by default).

●

Enable/display Display Diagnostic URL.

●

Enable/disable SD card boot.

●

Enable/disable floppy boot.

●

Enable/disable PXE Internal NIC boot.

●

Set the UEFI boot order: Windows Boot Manager.

●

Set the legacy boot order:
◦

1st boot device—Notebook hard drive

◦

2nd boot device—USB floppy

◦

3rd boot device—USB CD-ROM

◦

4th boot device—USB hard drive

◦

5th boot device—Notebook Ethernet

◦

6th boot device—SD card

Computer Setup in Windows 7

83

84

Select

To do this

Device configurations

●

Enable Fn Key Switch

●

Enable/disable USB legacy support. When enabled,
USB legacy support allows the following:

Chapter 5 Computer Setup

◦

Use of a USB keyboard in Computer Setup even
when your operating system is not running.

◦

Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer.

●

Enable/disable fan always on while connected to an AC
outlet.

●

Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security.

●

Enable/disable LAN power saving mode.

●

Set the SATA (Serial Advanced Technology
Attachment) device mode. The following options are
available:
◦

AHCI (Advanced Host Controller Interface)

◦

IDE (Integrated Drive Electronics)

●

Enable/disable HP QuickLook.

●

Enable/disable HP QuickLook preboot authentication on
HP QuickLook boot.

●

Enable/disable HP QuickWeb.

●

Enable/disable HP QuickWeb: Write Protect (disabled
by default).

●

Enable/disable Intel HT Technology.

●

Enable/disable Wake on USB (disabled by default).

●

Enable/disable Numlock state at boot: Off /On (disabled
by default).

Select

To do this

Built-in device options

●

Enable/disable the wireless switch state.

●

Enable/disable embedded WLAN device radio.

●

Enable/disable Network Interface Controller (NIC).

●

Enable/disable LAN/WLAN Switching (disabled by
default).

●

Set the wake on LAN state.
◦

Disabled

◦

Boot to Network

◦

Follow Boot Order

●

Enable/disable the integrated camera (webcam).

●

Enable/disable Power Monitor Circuit.

●

Enable/disable the audio device.

●

Enable/disable the microphone.

●

Enable/disable the internal speakers.

Port options

Enable/disable USB port.

Set Security Level

Change, view, or hide security levels for all BIOS menu
items.

Restore Security Defaults

Restore the default security settings.

Computer Setup in Windows 7

85

Computer Setup in Windows Vista®
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter BIOS Setup.

Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.

86

2.

Press f10 to enter BIOS Setup.

3.

Select the File, Security, Diagnostics, or System Configuration menu.

Chapter 5 Computer Setup

To exit Computer Setup menus, choose one of the following methods:
●

To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
enter.
– or –

●

To save your changes and exit Computer Setup menus, click the Save icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup
NOTE:

Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter BIOS Setup.

3.

Use a pointing device or the arrow keys to select File > Restore defaults.

4.

Follow the on-screen instructions.

5.

To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.

Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.

Computer Setup in Windows Vista®

87

Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.

File menu
Select

To do this

System Information

●

View identification information for the computer and the
batteries in the system.

●

View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.

Set System Date and Time

Set or change the date and time on the computer.

System Diagnostics

Displays the following information:
●

88

System Information
◦

Identification information for the computer and the
batteries in the system.

◦

Specification information for the processor, cache
and memory size, system ROM, video revision,
and keyboard controller version.

●

Start-up Test—Verifies the system components needed
for starting the computer.

●

Run-In Test—Runs a comprehensive check on system
memory.

●

Hard Disk Test—Runs a comprehensive self-test on
any hard drive in the system.

●

Memory Test—Runs a comprehensive test on any
memory installed in the computer.

●

Battery Test—Runs a comprehensive test on any
batteries installed in the computer.

●

Error Log—Displays a log file if any errors have
occurred.

Reset BIOS security to factory default

Restore the BIOS security settings to the factory default.

Restore defaults

Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)

Ignore changes and exit

Cancel any changes entered during the current session.
Then exit and restart the computer.

Save changes and exit

Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.

Chapter 5 Computer Setup

Security menu
NOTE:

Some of the menu items listed in this section may not be supported by your computer.

Select

To do this

Setup BIOS Administrator Password

Set up a BIOS administrator password.

Password Policy (requires a BIOS administrator password)

Revise password policy criteria.

HP SpareKey

Enable/disable HP SpareKey (enabled by default).

Always Prompt for HP SpareKey Enrollment

Enable/disable HP SpareKey enrollment (enabled by
default).

Fingerprint Reset on Reboot (If Present)

Reset/clear the fingerprint reader ownership (select models
only; disabled by default).

Change Password

Enter, change, or delete a BIOS administrator password.

HP SpareKey Enrollment

Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.

DriveLock Passwords

●

Enable/disable DriveLock on any computer hard drive
(enabled by default).

●

Change a DriveLock user password or master
password.

NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock

Enable/disable Automatic DriveLock support.

TPM Embedded Security

Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software Help.
NOTE: You must have a setup password to change this
setting.

Disk Sanitizer

Run Disk Sanitizer to destroy all existing data on the primary
hard drive or the drive in the upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.

System IDs

Enter a user-defined computer asset tracking number and
ownership tag.

Computer Setup in Windows Vista®

89

System Configuration menu
NOTE:

Some of the listed System Configuration options may not be supported by your computer.

Select

To do this

Language

Change the Computer Setup language.

Boot Options

●

Set a Startup Menu delay (in seconds).

●

Enable/disable MultiBoot (enabled by default).

●

Set the Express Boot Popup delay in seconds.

●

Enable/disable Custom Logo (disabled by default).

●

Enable/disable Display Diagnostic URL (enabled by
default).

●

Enable/disable CD-ROM boot (disabled by default).

●

Enable/disable SD Card boot (enabled by default).

●

Enable/disable floppy boot (enabled by default).

●

Enable/disable PXE Internal NIC boot (enabled by
default).

●

Enable/Disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).

●

Set the Legacy Boot Order.

●

Enable/disable USB legacy support (enabled by
default). When enabled, USB legacy support allows the
following:

Device Configurations

90

Chapter 5 Computer Setup

◦

Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running

◦

Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer

●

Select a parallel port mode: ECP (Enhanced
Capabilities Port), standard, bidirectional, or EPP
(Enhanced Parallel Port).

●

Enable/disable fan always on while connected to an AC
outlet (disabled by default).

●

Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security (disabled by default).

●

SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
◦

AHCI (Advanced Host Controller Interface)

◦

IDE (Integrated Drive Electronics)

◦

RAID (select models only)

Select

To do this
NOTE:
model.

Availability of these options varies by computer

●

Enable/disable secondary battery fast charge (enabled
by default).

●

Enable/disable HP QuickLook (enabled by default).

●

Enable/disable Preboot Authentication on HP
QuickLook Boot (enabled by default).

●

Enable/disable HP QuickWeb (enabled by default).

●

Enable/disable HP QuickWeb Elevated Security
(disabled by default).

●

Enable/disable Virtualization Technology (select models
only; disabled by default).

●

Enable/disable Wake on USB (enabled by default).

●

Enable/disable Num lock state at boot (disabled by
default).

●

Enable/disable TXT (Intel Trusted Execution
Technology) (select models only; disabled by default).

Computer Setup in Windows Vista®

91

92

Select

To do this

Built-In Device Options

●

Enable/disable the wireless button state (enabled by
default).

●

Enable/disable embedded WLAN device radio (select
models only; enabled by default).

●

Enable/disable the Network Interface Controller (LAN)
(enabled by default).

●

Enable/disable the embedded Bluetooth device radio
(enabled by default).

●

Enable/disable LAN/WLAN switching (disabled by
default).

●

Enable/disable LAN Power Save (select models only).
When enabled, saves power by turning off the LAN
when not in use (enabled by default).

●

Set the wake on LAN state. Options include the
following:

Chapter 5 Computer Setup

◦

Disabled

◦

Boot to Network

◦

Follow Boot Order

●

Enable/disable the Notebook Upgrade Bay device
(enabled by default).

●

Enable/disable the Power Monitor Circuit (enabled by
default).

●

Enable/disable the audio devices (enabled by default).

●

Enable/disable the fingerprint device (enabled by
default).

●

Enable/disable a modem device (enabled by default).

●

Enable/disable the microphone (enabled by default).

●

Enable/disable the internal speakers (enabled by
default).

Select

To do this

Port Options (all are enabled by default)

NOTE:

All port options are enabled by default.

●

Enable/disable the serial port.

●

Enable/disable the parallel port.

●

Enable/disable the flash media reader.

●

Enable/disable the USB port.
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.

●

Enable/disable the 1394 port.

●

Enable/disable the ExpressCard slot.

●

Enable/disable the Smart Card slot.

●

Enable/disable the eSATA port.

Set Security Level

Change, view, or hide security levels for all BIOS menu
items.

Restore Security Defaults

Restore the default security settings.

Computer Setup in Windows Vista®

93

Computer Setup in SUSE Linux
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup, follow these steps:
1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen.

2.

Press f10 to enter BIOS Setup.

Computer Setup menus
The menu tables in this section provide an overview of the Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.

File menu
Select

To do this

System information

●

View identification information for the computer.

●

View specification information for the processor, cache
and memory size, and system ROM.

Set system date and time

System Diagnostics

94

Change date and time
●

Set date—MM:DD:YYYY

●

Set time—HH:MM

●

F1—System information

●

F2—Start-up test

●

F3—Run-in test

●

F4—Hard disk test

Restore defaults

Replace the configuration settings in Computer Setup with
the original factory settings. (Password settings and security
settings are not changed when you restore the factory
settings.)

Reset BIOS security to factory default

Restore the BIOS security settings to the factory default.

Chapter 5 Computer Setup

Select

To do this

Ignore changes and exit

Cancel any changes entered during the current session.
Then exit and restart the computer.

Save changes and exit

Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.

Computer Setup in SUSE Linux

95

Security menu
NOTE:

Some of the menu items listed in this section may not be supported by your computer.

Select

To do this

Administrator Tools
Setup BIOS administrator password

Enter, change, or delete a BIOS administrator password.

User Management (requires a BIOS administrator password)
Create New BIOS User Account password

●

Select from a list of BIOS users.

●

Select from a list of ProtectTools users.

Password Policy (requires a BIOS administrator password)

Revise password policy criteria.

HP SpareKey

Enable/disable HP SpareKey (enabled by default).

Always Prompt for HP SpareKey Enrollment

Enable/disable HP SpareKey enrollment (enabled by
default).

User Tools
Change Password

Enter, change, or delete a BIOS administrator password.

HP SpareKey Enrollment

Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.

Disk Sanitizer

Run Disk Sanitizer to destroy all existing data on the primary
hard drive. The following options are available:
●

Fast—Runs the Disk Sanitizer erase cycle once.

●

Optimum—Runs the Disk Sanitizer erase cycle 3 times.

●

Custom—Allows you to select the desired number of
Disk Sanitizer erase cycles from a list.

●

Last Pass—Displays Disk Sanitizer Completion Report

CAUTION: If you run Disk Sanitizer, the data on the
primary hard drive is destroyed permanently.
System IDs

96

Chapter 5 Computer Setup

Enter a user-defined computer asset tracking number and
ownership tag.

System Configuration menu
NOTE:

Some of the listed System Configuration options may not be supported by your computer.

Select

To do this

Language

Change the Computer Setup language.

Boot options

●

Set a Startup Menu delay in seconds.

●

Set the MultiBoot Express Boot Popup delay in
seconds.

●

Enable/disable Custom Logo (disabled by default).

●

Enable/display Display Diagnostic URL.

●

Enable/disable SD card boot.

●

Enable/disable floppy boot.

●

Enable/disable PXE Internal NIC boot.

●

Enable/disable UEFI Boot Mode (disabled by default).

●

Set the legacy boot order:
◦

1st boot device—Notebook hard drive

◦

2nd boot device—USB floppy

◦

3rd boot device—USB CD-ROM

◦

4th boot device—USB hard drive

◦

5th boot device—Notebook Ethernet

◦

6th boot device—SD card

Computer Setup in SUSE Linux

97

98

Select

To do this

Device configurations

●

Enable Fn Key Switch

●

Enable/disable USB legacy support. When enabled,
USB legacy support allows the following:

Chapter 5 Computer Setup

◦

Use of a USB keyboard in Computer Setup even
when your operating system is not running.

◦

Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer.

●

Enable/disable fan always on while connected to an AC
outlet.

●

Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security.

●

Enable/disable LAN power saving mode.

●

Set the SATA (Serial Advanced Technology
Attachment) device mode. The following options are
available:
◦

AHCI (Advanced Host Controller Interface)

◦

IDE (Integrated Drive Electronics)

●

Enable/disable HP QuickLook.

●

Enable/disable HP QuickLook preboot authentication on
HP QuickLook boot.

●

Enable/disable HP QuickWeb.

●

Enable/disable HP QuickWeb: Write Protect (disabled
by default).

●

Enable/disable Intel HT Technology.

●

Enable/disable Wake on USB (disabled by default).

●

Enable/disable Numlock state at boot: Off /On (disabled
by default).

Select

To do this

Built-in device options

●

Enable/disable the wireless switch state.

●

Enable/disable embedded WLAN device radio.

●

Enable/disable Network Interface Controller (NIC).

●

Enable/disable LAN/WLAN Switching (disabled by
default).

●

Set the wake on LAN state.
◦

Disabled

◦

Boot to Network

◦

Follow Boot Order

●

Enable/disable the integrated camera (webcam).

●

Enable/disable Power Monitor Circuit.

●

Enable/disable the audio device.

●

Enable/disable the microphone.

●

Enable/disable the internal speakers.

Port options

Enable/disable USB port.

Set Security Level

Change, view, or hide security levels for all BIOS menu
items.

Restore Security Defaults

Restore the default security settings.

Computer Setup in SUSE Linux

99

6

Specifications

Device specifications
Metric

U.S.

Depth

18.0 cm

7.09 in

Width

26.17 cm

10.30 in

Height (at front, non-touch screen)

2.32 cm

0.91 in

Height (at front, touch screen)

2.48 cm

0.98 in

25.7 cm (10.1 in) non-touch screen display equipped with a
3-cell battery, 160-GB hard drive, 1-GB memory, WLAN
module, and 2 wireless antennas

1.2 kg

2.64 lb

25.7 cm (10.1 in) touch screen display equipped with a
3-cell battery, 160-GB hard drive, 1-GB memory, WLAN
module, and 2 wireless antennas

1.3 kg

2.86 lb

Dimensions

Weight

Input power
Operating voltage

18.5 V dc, 13.5 W

Operating current

0.73 A

Temperature
Operating

0°C to 35°C

32°F to 95°F

Non-operating

-20°C to 60°C

-4°F to 140°F

Relative humidity (noncondensing)
Operating

10% to 90%

Non-operating

5% to 95%

Shock
Non-operating

200 g, 2 ms, half-sine

Operating

125 g, 2 ms, half-sine

Random vibration
Operating

0.75 grms

Non-operating

1.50 grms

100 Chapter 6 Specifications

Metric

U.S.

Operating

-15.24 to 3,048 m

-50 to 10,000 ft

Non-operating

-15.24 to 12,192 m

-50 to 40,000 ft

Maximum altitude (unpressurized)

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.

Device specifications 101

25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display
specifications
Dimensions
Height

12.52 cm (4.93 in)

Width

22.27 cm (8.77 in)

Diagonal

25.55 cm (10.06 in)

Number of colors

262,144

Contrast ratio

400:1 (typical)

Refresh rate

60 Hz

Brightness

200 nits (typical)

Pixel resolution
Pitch

0.1630 mm

Format

1366 x 768, 16:9

Configuration

RGB vertical stripe

Backlight

LED

PPI

156

Viewing angle

±30° horizontal, ±10° vertical (typical)

102 Chapter 6 Specifications

25.7-cm (10.1-in), WSVGA, AntiGlare display
specifications
Dimensions
Height

12.52 cm (4.93 in)

Width

22.27 cm (8.77 in)

Diagonal

25.55 cm (10.06 in)

Number of colors

262,144

Contrast ratio

400:1 (typical)

Refresh rate

60 Hz

Brightness

200 nits (typical)

Pixel resolution
Pitch (H × V)

0.2175 × 0.2088 mm

Format

1024 × 600

Configuration

RGB vertical stripe

Backlight

LED

PPI

117 (H)/122 (V)

Viewing angle

±30° horizontal, ±10 vertical (typical)

25.7-cm (10.1-in), WSVGA, AntiGlare display specifications 103

Hard drive specifications
320 GB*

250 GB*

160 GB*

Height

9.5 mm (0.37 in)

9.5 mm (0.37 in)

9.5 mm (0.37 in)

Width

70 mm (2.75 in)

70 mm (2.76 in)

70 mm (2.76 in)

Weight

115 g (4.06 oz)

115 g (4.06 oz)

115 g (4.06 oz)

Interface type

ATA-8, SATA 2.6, 3.0 Gb/s, NCQ

Transfer rate (synchronous, maximum)

100 MB/sec

100 MB/sec

100 MB/sec

Security

ATA security

ATA security

ATA security

Single track

1.5 ms

1.5 ms

1.5 ms

Average

11.0 ms

11.0 ms

11.0 ms

Maximum

22.0 ms

22.0 ms

22.0 ms

Logical blocks

625,142,448

488,397,168

312,581,808

Disc rotational speed

7200 rpm

7200 rpm

7200 rpm

Dimensions

Seek times (typical read, including setting)

Operating temperature (case)

0°C to 60°C (32°F to 140°F)

* 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

104 Chapter 6 Specifications

Solid state drive specifications
Performance
Sequential read (maximum)

250 MB/s

Sequential write (maximum)

70 MB/s

Characteristics
Interface

SATA revision 2.6

Flash type

MLC (LBG) NAND

Flash capacity

60 GB, 128 GB

Features

ATA Security; ATA-7 ;SATA 2.6; DIPM

Electrical specifications
DC supply voltage

5.0 V ±5%

Standby current

130 mA (typical)

Active current

Read = 210.1 mA (average)
Write = 225.9 mA (average)

Environmental specifications
Operating temperature

0°C to +70°C (32°F to 158°F)

Storage temperature

-55°C to +95°C (-67°F to 203°F)

Operating altitude

up to 24,384 m (80,000 feet)

Humidity

5% to 90% non-condensing

Shock

1500 g

Vibration (operating)

20 g peak, 10~2000 Hz

Physical specifications
Connector

7+15 pin SATA connector

Weight

86 g (3.03 oz)

Dimensions (height × width)

9.5 × 70 mm (0.37 × 2.75 in)

Regulations and compliance

RoHS, China RoHS, SGS ROHS, FCC, CE
UL – PCB Only

Solid state drive specifications 105

System resource specifications
You can use Device Manager to get a graphical view of the system resources that control how the
devices work on the computer. System resources you can access from Device Manager are direct
memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory
addresses.
If two devices require the same resource and create a device conflict, you can manually change the
resource settings in Device Manager to be sure each setting is unique.
CAUTION: Improperly changing resource settings can disable your hardware and cause your
computer to malfunction or become inoperable. Only users who have expert knowledge of computer
hardware and hardware configurations should change resource settings.
To view resource settings in Windows 7 and Windows Vista:
1.

Select Start > Computer.

2.

Click System properties near the top of the Computer folder.

3.

On the left, click Device Manager.

4.

On the View menu, click one of the following:
●

Resources by type

●

Resources by connection

106 Chapter 6 Specifications

7

Backup and recovery

Windows 7 backup and recovery
To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only),
or create system restore points. In case of system failure, you can use the backup files to restore the
contents of your computer.
Windows Backup and Restore provides the following options:
●

Creating a system repair disc (select models only)

●

Backing up individual files and folders

●

Creating a system image (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For detailed instructions, perform a search for these topics in Help and Support.

NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.

Backing up
Recovery after a system failure is as complete as your most current backup. You should create
system repair discs (select models only) and your initial backup immediately after software setup. As
you add new software and data files, you should continue to back up your system on a regular basis
to maintain a reasonably current backup. The system repair discs (select models only) are used to
start up (boot) the computer and repair the operating system in case of system instability or failure.
Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

Windows 7 backup and recovery 107

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
1.

Display the screen you want to save.

2.

Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.

3.

Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.

4.
●

Save the document.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the
computer.

To create a backup using Backup and Restore:
NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

Recovering
In case of system failure or instability, the computer provides the following tools to recover your files.
●

Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.

●

f11 recovery tools: You can use f11 recovery tools to recover your original hard drive image. The
image includes the Windows operating system and software programs installed at the factory.

108 Chapter 7 Backup and recovery

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system.
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition. select Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 Operating System Operating System DVD and the Driver
Recovery disc (both purchased separately). For additional information, contact technical support
by selecting Start > Help and Support > Contact support.

3.

If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.

Press f11 while the “Press f11 for recovery” message is displayed on the screen.

5.

Follow the on-screen instructions.

NOTE: Windows 7 provides additional recovery tools through the operating system. For additional
information, go to Help and Support.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows 7
Operating System DVD to reboot the computer and repair the operating system. For additional
information, contact technical support by selecting Start > Help and Support > Contact support.

Windows 7 backup and recovery 109

Windows Vista backup and recovery
Use the instructions in this section if Windows Vista is installed on your computer.
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
Windows Vista provides the following advanced backup and recovery options:
●

Backing up individual files and folders

●

Backing up the entire hard drive (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For instructions on these procedures, go to Help and Support.

Backing up
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
Note the following when backing up:
●

Store personal files in the Documents folder, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a screen shot:
1.

Display the screen you want to save.

2.

Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.

3.

Open a word-processing document, and then select Edit > Paste.

110 Chapter 7 Backup and recovery

The screen image is added to the document.
4.

Save the document.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optional external optical drive you use.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optional external optical
drive.

To create a backup using Backup and Restore Center:
NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.

Click Start > All Programs > Maintenance > Backup and Restore Center.

2.

Follow the on-screen instructions to back up your entire computer (select models only) or your
files.

NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

Windows Vista backup and recovery 111

Recovering
In case of system failure, use the f11 recovery tool to recover your original hard drive image.
NOTE: The image includes the Windows operating system and software programs installed at the
factory.
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition. To find the partition, click Start
> Computer.
NOTE: If the HP Recovery partition has been deleted, you will need to recover your operating
system and programs using the Windows Vista Operating System and the Driver Recovery discs
(purchased separately). For additional information, contact technical support by selecting Start >
Help and Support > Contact support.

3.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

4.

Press f11 while the “Press f11 for recovery” message is displayed on the screen.

5.

Follow the on-screen instructions.

NOTE: Windows Vista provides additional recovery tools through the operating system. For
additional information, go to Help and Support.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista
Operating System DVD to reboot the computer and repair the operating system. For additional
information, contact technical support by selecting Start > Help and Support > Contact support.

112 Chapter 7 Backup and recovery

SUSE Linux backup and recovery
Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer.
To protect your information, back up your files and folders. Then if the system fails, you can restore
your important files from copies. You can also use the options listed in this section to restore the
operating system and programs that were installed at the factory.
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the original operating system and HP programs and drivers that were installed
at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.
Personal files must be restored from a backup.
To recover the original hard drive image using f11:
1.

If possible, back up all personal files.

2.

Restart the computer, and then press f11 while the “Press  for recovery” message is
displayed on the screen.

3.

Follow the on-screen instructions.

SUSE Linux backup and recovery 113

8

Connector pin assignments

Audio-in (microphone)

Pin

Signal

1

Audio signal in

2

Audio signal in

3

Ground

114 Chapter 8 Connector pin assignments

Audio-out (headphone)

Pin

Signal

1

Audio out, left channel

2

Audio out, right channel

3

Ground

Audio-out (headphone) 115

External monitor

Pin

Signal

1

Red analog

2

Green analog

3

Blue analog

4

Not connected

5

Ground

6

Ground analog

7

Ground analog

8

Ground analog

9

+5 VDC

10

Ground

11

Monitor detect

12

DDC 2B data

13

Horizontal sync

14

Vertical sync

15

DDC 2B clock

116 Chapter 8 Connector pin assignments

RJ-45 (network)

Pin

Signal

1

Transmit +

2

Transmit -

3

Receive +

4

Unused

5

Unused

6

Receive -

7

Unused

8

Unused

RJ-45 (network) 117

Universal Serial Bus

Pin

Signal

1

+5 VDC

2

Data -

3

Data +

4

Ground

The USB+ power port on the right side of the computer powers HP USB external devices (see Rightside components on page 10). The port provides a minimum of 4.75 V measpin on the ured at the
USB connector under a continuous 2.5-A load. The port is capable of 3 A for <1 ms.
The USB + power port is identified by a 3.5 mm diameter key jack, which supports the pin on the USB
+ power cable for HP external devices.
NOTE: The standard USB ports on the left side on the computer provide a minimum of 4.75 V under
a continuous 0.5-A load only.

118 Chapter 8 Connector pin assignments

9

Power cord set requirements

The wide range input feature of the device permits it to operate from any line voltage from 100 to 120
volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the device meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the device is used.

Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the device.

Requirements for all countries and regions 119

Requirements for specific countries and regions
Country/region

Accredited agency

Applicable note number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

Canada

CSA

2

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

The Netherlands

KEMA

1

Norway

NEMKO

1

The People's Republic of China

CCC

5

South Korea

EK

4

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

4

The United Kingdom

BSI

1

The United States

UL

2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

5.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

120 Chapter 9 Power cord set requirements

10 Recycling

Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary
from one computer model to another.

Battery 121

Perform the following steps to disassemble the display assembly:
1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel (3).

122 Chapter 10 Recycling

4.

Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

7.

Turn the display panel assembly upside down.

8.

Remove all screws that secure the display panel frame to the display panel.

9.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the
display panel frame.

Display 123

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.
14. Turn the display panel right-side up.

124 Chapter 10 Recycling

15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
17. Remove the backlight frame from the display panel.

Display 125

18. Remove the backlight from the backlight frame.

19. Disconnect the display panel cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

126 Chapter 10 Recycling

Index

A
AC adapter
identifying 16
antenna
removal 73
spare part number 24, 66
antennas 15
applications key, Windows 8
audio-in (microphone) jack 10
audio-out (headphone) jack 10
audio-in jack
pin assignments 114
audio-out jack
pin assignments 115

modem 92
Network Interface Controller
(LAN) 92
Notebook Upgrade Bay 92
Power Monitor Circuit 92
Wake on LAN 92
wireless button 92
WLAN device radio 92
built-in device options 92
buttons
power 7
QuickLook 7
QuickWeb 7
TouchPad 5

B
backing up 107, 110
Backup and Restore 107, 108
base enclosure, spare part
number 22
battery
removal 38
spare part number 22, 38
battery bay 13
battery light 11
battery release latches 13
battery, identifying 16
BIOS administrator password 89
Bluetooth module
removal 63
spare part number 22, 63
boot options 83, 90, 97
boot order 83, 90, 97
built-in device
audio devices 92
Bluetooth device radio 92
fingerprint reader 92
internal speakers 92
LAN/WLAN switching 92
microphone 92

C
cables, service considerations 31
caps lock light, identifying 6
carrying handle
removal 41
spare part number 25, 41
carrying handle, identifying 14
chipset, product description 1
components
additional hardware 16
bottom 13
display 12
front 9
left-side 11
right-side 10
top 5
Computer Setup
File menu 81, 88, 94
navigating and
selecting 79, 86
restoring factory
settings 80, 87
Security menu 82, 89, 96
System Configuration
menu 83, 90, 97

connector, power 11
connectors
service considerations 31
cord, power 16
D
device configurations 90
device feet
locations 37
spare part number 37
device specifications 100
disk sanitizer 89
diskette drive
precautions 32
product description 2
display assembly
removal 65
spare part number 19, 65
display back cover
illustrated 24, 66
display bezel
illustrated 23, 65
removal 68
spare part number 23, 65
display cable kit, spare part
number 24, 66
display component recycling 121
display components 12
display enclosure
spare part number 24, 66
Display hinge kit, spare part
number 24, 65
display hinge, removal 72
display panel
illustrated 24, 65
display panel/webcam cable
spare part number 24, 65
display specifications 102, 103
drive light 9
DriveLock password 89

Index 127

DriveLock, automatic 89
drives
boot order 83, 97
preventing damage 32
drives, boot order 90

J
jacks
audio-in (microphone) 10
audio-out (headphone) 10
RJ-45 (network) 10

E
electrostatic discharge 33
embedded numeric keypad keys,
identifying 8
esc key, identifying 8
Ethernet, product description 2
Execution Disable 90
external media cards, product
description 2
external monitor port
pin assignments 116
external monitor port,
identifying 11

K
keyboard
product description 3
removal 43
spare part number 19, 43
keys
esc 8
fn 8
function 8
keypad 8
Windows applications 8
Windows logo 8

F
fan
removal 76
spare part number 76
feet
locations 37
spare part number 37
File menu 81, 88, 94
fn key, identifying 8
function keys, identifying 8
G
graphics, product description
grounding equipment and
methods 35
H
hard drive
precautions 32
product description 1
spare part number 20, 50
specifications 104
headphone jack
pin assignments 115
HP QuickLook 91
HP SpareKey enrollment 89
I
internal microphones,
identifying 12

128 Index

1

L
labels
service tag 13
LAN Power Save 92
language, changing in Computer
Setup 90
latches, battery release 13
legacy support,
USB 79, 84, 86, 90, 94, 98
lights
battery 11
caps lock 6
drive 9
power 6
QuickLook 6
QuickWeb 6
webcam 12
wireless 9
M
mass storage device
product description 1
spare part number 20
memory module
product description 1
removal 40
spare part number 22, 40
memory module compartment
cover
removal 40
memory module compartment,
identifying 13

microphone assembly, spare part
number 24, 66
microphone jack
pin assignments 114
microphones, internal 12
model name 1
modem, product description 2
monitor port
pin assignments 116
monitor port, external 11
N
network jack
pin assignments 117
O
operating system, product
description 3
optical drive, product
description 2
P
packing guidelines 34
panels, product description 1
parallel port mode 90
passwords 82, 89, 96
pin assignments
audio-in jack 114
audio-out jack 115
external monitor port 116
headphone jack 115
microphone jack 114
monitor port 116
network jack 117
RJ-45 jack 117
Universal Serial Bus (USB)
port 118
plastic parts 31
pointing device
product description 3
port options
1394 port 93
eSATA port 93
ExpressCard slot 93
flash media reader 93
parallel port 93
serial port 93
Smart Card slot 93
USB port 93
ports
external monitor 11

product description 3
USB 10, 11
power button board
spare part number 64
power button, identifying 7
power connector, identifying 11
power cord
set requirements 119
spare part number 25
power cord, identifying 16
power light, identifying 6
power requirements, product
description 3
processor, product description 1
product description
audio 2
chipset 1
diskette drive 2
Ethernet 2
external media cards 2
graphics 1
hard drive 1
keyboard 3
mass storage device 1
memory module 1
modem 2
operating system 3
optical drive 2
panels 1
pointing device 3
ports 3
power requirements 3
processors 1
product name 1
security 3
serviceability 3
solid state drive 2
wireless 2
product name 1
product name and number,
computer 13
Q
QuickLook button, identifying 7
QuickLook light, identifying 6
QuickWeb button, identifying 7
QuickWeb light, identifying 6
R
recovering

108, 112

release latches, battery 13
removal/replacement
preliminaries 31
procedures 36
restore security defaults 93
restore the factory settings 88
RJ-45 (network) jack,
identifying 10
RJ-45 jack
pin assignments 117
RTC battery
removal 62
spare part number 22, 62
rubber kit, spare part number 25
S
SATA (Serial Advanced
Technology Attachment) devices
AHCI (Advanced Host
Controller Interface) 90
IDE (Integrated Drive
Electronics) 90
screw kit
spare part number 25
scrolling regions, TouchPad 5
SD Card Reader 10
Secondary Battery Fast
Charge 91
security cable slot, identifying 10
Security menu
always prompt for HP
SpareKey enrollment 89
Automatic DriveLock 89
change password 89
Disk Sanitizer 89
DriveLock 89
fingerprint reader reset 89
HP Sparekey 89
HP Sparekey enrollment 89
password policy 89
set up BIOS administrator
password 89
System IDs 89
security, product description 3
serial number 17, 36
serial number, computer 13
service considerations 31
service tag 13, 17, 36
serviceability, product
description 3

set security level 93
setup utility
File menu 81, 88, 94
navigating and
selecting 79, 86
restoring factory
settings 80, 87
Security menu 82, 89, 96
System Configuration
menu 83, 90, 97
SIM
removal 39
slots
security cable 10
solid state drive
product description 2
spare part number 21, 50
specifications 105
speaker assembly
illustrated 20
spare part number 20
speakers 9
specifications
device 100
display 102, 103
hard drive 104
solid state drive 105
system resources 106
static-shielding materials 35
switch, wireless 9
system board
removal 74
spare part number 21, 74
System Configuration
menu 83, 90, 97
system date and time 81, 88, 94
system diagnostics 88
system fan 84, 90, 98
system IDs 89
system information 81, 88, 94
system information key 8
system resources 106
T
tools required 31
top cover
removal 56
spare part number 20, 56
TouchPad
buttons 5

Index 129

identifying 5
scrolling regions 5
TPM Embedded Security 89
transporting guidelines 34
TXT (Intel® Trusted Execution
Technology) 91
U
Unified Extensible Firmware
Interface (UEFI) mode 90
USB board
spare part number 63
USB legacy
support 79, 84, 86, 90, 94, 98
USB port
pin assignments 118
USB ports, identifying 10, 11
V
vents, identifying 11, 13
video, recording 12
Virtualization Technology 91
W
webcam 12
webcam light, identifying 12
webcam module
illustrated 24, 65
removal 68
spare part number 24, 65
Windows applications key,
identifying 8
Windows logo key, identifying 8
wireless antenna
removal 73
spare part number 24, 66
wireless antennas 15
wireless light 9
wireless module, product
description 2
wireless switch 9
WLAN module
removal 53
spare part number 53
workstation guidelines 34
WWAN module
removal 60
spare part number 60

130 Index



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