Hp Pavilion Dv5000 Notebook Pc Users Manual Maintenance And Service Guide

HP Pavilion dv5000 Notebook PC - Maintenance and Service Guide c00700959

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Maintenance and Service
Guide
HP Pavilion dv5000 Notebook PC
Document Part Number: 405501-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv5000 Notebook PC
Second Edition: June 2006
First Edition: January 2006
Document Part Number: 405501-002
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Diagnostics Menu. . . . . . . . . . . . 2–4
Selecting from the System Configuration Menu. . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6
iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12
3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–14
5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.11 Keyboard Frame . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–49
5.17 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–59
5.19 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61
5.20 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64
5.21 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68
5.22 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–71
5.23 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–73
5.24 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–76
vi Maintenance and Service Guide
Contents
6 Specifications
A Screw Listing
B Software Update and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index
Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion dv5000 Notebook PC offers advanced
modularity, Mobile AMD Sempron™ and AMD Turion™ 64
Mobile Technology processors, and extensive multimedia
support.
HP Pavilion dv5000 Notebook PC
1–2 Maintenance and Service Guide
Product Description
1.1 Features
✎Numerous references are made throughout this Maintenance and
Service Guide to “full-featured” and “defeatured” computer
models. A model is considered to be full-featured if it has 3
Universal Serial Bus ports and the following components:
■PC Card slot
■IEEE 1394 port
■Digital Media Slot
A model is considered to be defeatured if it has only two
Universal Serial Bus ports and none of the components listed
above.
■AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),
ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with
1-GB L2 cache, or Mobile AMD Sempron M3300 (2.0-GHz)
or M3000 (1.8-GHz) processors, with 512-MB L2 cache
■15.4-inch, WXGA, TFT (1280 × 800) display with antiglare
or BrightView, varying by computer model
■120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
■256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■Full-size Windows keyboard with embedded numeric keypad
Product Description
Maintenance and Service Guide 1–3
■TouchPad pointing device, including dedicated vertical scroll
region
■Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11a/b/g
WLAN device
■Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■Support for ExpressCard slot
■External 65-watt AC adapter with 3-wire power cord
■12- or 6-cell Li-Ion battery
■Stereo speakers
■Volume up, volume mute, and volume down buttons
■Support for the following optical drives:
❏DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
❏DVD±RW and CD-RW Double-Layer Combo Drive
❏DVD/CD-RW Super Multi Double-Layer Combo Drive
with LightScribe and Hitachi LG Data Storage
❏DVD/CD-RW Double-Layer Combo Drive with
LightScribe
❏DVD/CD-RW Combo Drive
1–4 Maintenance and Service Guide
Product Description
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone)
❏Digital Media Slot (select models only)
❏Expansion port 2
❏ExpressCard slot
❏External monitor
❏IEEE 1394 (select models only)
❏PC Card (select models only)
❏Power
❏RJ-11 (modem)
❏RJ-45 (network)
❏S-Video-out
❏Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying
by computer model)
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information.) Remove the real-time clock (RTC) battery
(refer to Section 5.8, “RTC Battery,” for more information.)
Product Description
Maintenance and Service Guide 1–5
2. Wait approximately 5 minutes.
3. Replace the RTC battery and reassemble the computer.
4. Connect AC power to the computer. Do not reinsert any
batteries at this time.
5. Turn on the computer.
All passwords and CMOS settings have been cleared.
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power button
■Advanced Configuration and Power Management (ACPM)
compliance
1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Product Description
Maintenance and Service Guide 1–7
Table 1-1
Front Components
Item Component Function
1Power light ■On: Computer is turned on.
■Off: Computer is off or in hibernation.
■Blinking: Computer is in standby.
2Battery light ■On: A battery is charging or is close to
full charge capacity.
■Off: If the computer is plugged into an
external power source, the light is turned
off when all batteries in the computer are
fully charged. If the computer is not
plugged into an external power source,
the light stays off until the battery
reaches a low-battery condition.
■Blinking: A battery that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking quickly.
3 Drive light On or blinking: The internal hard drive
or an optical drive is being accessed.
4 Speakers Produce stereo sound.
5 Display release latch Opens the computer.
1–8 Maintenance and Service Guide
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item Component Function
1Audio-out
(headphone) jack
Connects an optional headphone or
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
2 Audio-in (microphone)
jack
Connects an optional stereo microphone.
3 ExpressCard slot Supports an optional ExpressCard.
4 USB port (selected
models only)
Connects optional USB devices.
5 Optical drive Supports an optical disc, such as a CD
or DVD.
6 RJ-11 (modem) jack Connects a modem cable (not included).
7 Power connector Connects the AC adapter cable.
Product Description
Maintenance and Service Guide 1–9
The external components on the rear panel of the computer are
shown below and described in Table 1-3.
Rear Panel Components
Table 1-3
Rear Panel Components
Item Component Function
1 Wireless light On: One or more internal wireless devices
have been turned on.
✎To establish a wireless connection,
a wireless network must already be
set up.
2 Battery bay Holds a battery.
3 Vent Provides airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows or thick rugs
or clothing, to block airflow.
1–10 Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-4.
Left-Side Components
Table 1-4
Left-Side Components
Item Component Function
1 Security cable slot Attaches an optional security cable to the
computer.
✎The purpose of security solutions is
to act as a deterrent. These solutions
do not prevent the product from
being mishandled or stolen.
2 Monitor port Connects an optional VGA monitor or
projector.
3 S-Video-out jack Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
4 RJ-45 (network) jack Connects a network cable (not included).
Product Description
Maintenance and Service Guide 1–11
5 Expansion port 2 Connects the computer to an optional
docking device.
✎The computer has only one
expansion port. The term
expansion
port 2
describes the type of
expansion port.
6 USB ports (2) Connect optional USB devices.
7 1394 port (4-pin,
selected models only)
Connects an optional 1394a device such
as a scanner, a digital camera, or a digital
camcorder.
8 Digital Media Slot light
(selected models only)
On: An optional digital card is being
accessed.
9 Digital Media Slot
(selected models only)
Supports the following optional digital
cards: SD (Secure Digital) Memory Card,
SD I/O Card, Memory Stick, Memory Stick
Pro, MultiMediaCard, xD-Picture Card, and
SmartMedia.
10 PC Card slot (selected
models only)
Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
11 PC Card eject button
(selected models only)
Ejects PC Cards from the PC Card slot.
Table 1-4
Left-Side Components
(Continued)
Item Component Function
1–12 Maintenance and Service Guide
Product Description
The standard keyboard components of the computer are shown
below and described in Table 1-5.
Standard Keyboard Components
Product Description
Maintenance and Service Guide 1–13
Table 1-5
Standard Keyboard Components
Item Component Function
1f1 to f12 keys (12) Perform system and application tasks.
When combined with fn, function keys
perform additional tasks as hotkeys.
2caps lock key Enables caps lock and turns on the caps
lock light.
3fn key Combines with other keys to perform
system tasks as hotkeys. For example,
pressing fn+f7 decreases screen
brightness.
4 Windows logo key Displays the Microsoft Windows Start
menu.
5Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6 Arrow keys Move the cursor around the screen.
7 Numeric keypad keys
(16)
Can be used like the keys on an external
numeric keypad.
8num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
1–14 Maintenance and Service Guide
Product Description
The computer top components are shown below and described
in Table 1-6.
Top Components
Table 1-6
Top Components
Item Component Function
1 Caps lock light On: Caps lock is enabled.
2Power light ■On: The computer is on.
■Blinking: The computer is in standby.
■Off: The computer is off or in
hibernation.
Product Description
Maintenance and Service Guide 1–15
2 Power button When the computer is
■Off, press to turn on the computer.
■On, press to enter hibernation.
■In standby, briefly press to exit standby.
■In hibernation, briefly press to exit
hibernation.
If the computer has stopped responding
and Microsoft® Windows® shutdown
procedures cannot be used, press and
hold the power button for at least
5 seconds to turn off the computer.
3 QuickLaunch buttons Launch default multimedia, digital imaging,
or music applications.
4 Wireless button Turns the wireless functionality on or off,
but does not create a wireless connection.
✎To establish a wireless connection,
a wireless network must already be
set up.
5 Wireless light On: One or more internal wireless devices
have been turned on.
✎To establish a wireless connection,
a wireless network must already be
set up.
6 Volume down button Decreases system volume.
7 Volume mute button Mutes or restores volume.
8 Volume up button Increases system volume.
9 Num lock light On: Num lock is enabled.
Table 1-6
Top Components
(Continued)
Item Component Function
1–16 Maintenance and Service Guide
Product Description
The computer TouchPad components are shown below and
described in Table 1-7.
TouchPad Components
Product Description
Maintenance and Service Guide 1–17
Table 1-7
TouchPad Components
Item Component Function
1 TouchPad Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
2 Left and right TouchPad
buttons
Function like the left and right buttons
on an external mouse.
3 TouchPad vertical scroll
zone
Scrolls up or down.
1–18 Maintenance and Service Guide
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
Item Component Function
1 Optical drive Supports an optical disc, such as a
CD or DVD.
2 Labels area Contains the serial number and other
information labels.
3 Battery release latch Releases a battery from the battery bay.
4 Battery bay Holds a battery.
Product Description
Maintenance and Service Guide 1–19
5 Vents (2) Provide airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows
or thick rugs or clothing, to block
airflow.
6 Memory/Mini PCI module
compartment cover
■Contains 2 memory module slots that
support replaceable memory
modules. The number of preinstalled
memory modules varies by computer
model.
■Holds an optional wireless LAN
device (select models only).
ÄTo prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your computer by the
governmental agency that
regulates wireless devices in
your country. If you install an
unauthorized device and then
receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care.
7 Hard drive bay Holds the internal hard drive.
Table 1-8
Bottom Components
(Continued)
Item Component Function
1–20 Maintenance and Service Guide
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■Mobile AMD Sempron and AMD Turion 64 processors
■Audio
■Digital media card
■Display
■ExpressCard
■Hard drive
■Keyboard
■Memory module
■Mini PCI communications devices
■PC Card
■TouchPad
ÄCAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.
Maintenance and Service Guide 2–1
2
Troubleshooting
ÅWARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when the operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, Diagnostics, or System Configuration menus:
1. Turn on or restart the computer. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏To change the language, use the cursor control keys
to navigate to the System Configuration menu.
❏To view navigation information, press f1.
❏To return to the Computer Setup menu, press esc.
2–2 Maintenance and Service Guide
Troubleshooting
2. Select the File, Security, Diagnostics, or
System Configuration menu.
3. To close Computer Setup and restart the computer:
❏Select File > Save changes and exit, and then press enter.
– or –
❏Select File > Ignore changes and exit, and then
press enter.
– or –
❏Select File > Restore defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the File Menu
Table 2-1
File Menu
Select To Do This
System Information ■View identification information about the
computer, processor, memory and cache size,
and system ROM.
■View BIOS revision, keyboard controller
version, and battery pack serial number
information.
Troubleshooting
Maintenance and Service Guide 2–3
Selecting from the Security Menu
Table 2-2
Security Menu
Select To Do This
Setup Password Enter, change, or delete an Setup password.
Power-On Password Enter, change, or delete a power-on password.
Password Options
(Password options can
be selected only when
a power-on password
has been set.)
Enable/disable:
■Stringent security.
■Requirement of password on restart.
DriveLock Passwords Enable/disable DriveLock; change a DriveLock
user or master password.
✎DriveLock Settings are accessible only
when you enter Computer Setup by turning
on (not restarting) the computer.
Smart Card Security Enable/disable smart card power-on support.
✎A setup password must be established to
use this feature.
TPM Embedded Security Enable/disable:
■Embedded security device state.
■Power-on authentication support.
■Automatic DriveLock support.
System IDs Establish:
■Notebook asset tracking number.
■Notebook ownership tags.
Disk Sanitizer Establish fast, optimum, or custom settings for
disk sanitizing.
*Not applicable to SuperDisk LS-120 drives.
2–4 Maintenance and Service Guide
Troubleshooting
Selecting from the Diagnostics Menu
Table 2-3
Diagnostics Menu
Select To Do This
HDD Self-Test Options Run a quick comprehensive self test on hard
drives in the system that support the test features.
Memory Check Run a quick comprehensive test on system
memory on the following categories:
■Walking 0s
■Walking 1s
■High Address line testing
■Alternate Pattern testing
Troubleshooting
Maintenance and Service Guide 2–5
Selecting from the System Configuration
Menu
Table 2-4
System Configuration Menu
Select To Do This
Language Change the Computer Setup language.
Boot Options Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Device Configurations Enable/disable:
■Swap Fn/Ctrl keys.
■USB legacy support.
■BIOS DMA data transfers.
■Fan Always on while on AC Power.
■Data Execution Prevention.
■LAN Power save.
Built-In Device Options Enable/disable:
■Embedded WLAN Device Radio.
■Embedded Bluetooth Device Radio.
■LAN/WLAN Switching.
■Wake on LAN from Off.
Port Options Enable/disable:
■USB Port.
■1394 Port.
■CardBus Slot.
2–6 Maintenance and Service Guide
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 “Flowchart 2.1—Initial Troubleshooting”
2.2 “Flowchart 2.2—No Power, Part 1”
2.3 “Flowchart 2.3—No Power, Part 2”
2.4 “Flowchart 2.4—No Power, Part 3”
2.5 “Flowchart 2.5—No Power, Part 4”
2.6 “Flowchart 2.6—No Video, Part 1”
2.7 “Flowchart 2.7—No Video, Part 2”
2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9 “Flowchart 2.9—No Operating System (OS) Loading”
2.10 “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13 “Flowchart 2.13—No OS Loading, Diskette Drive”
2.14 “Flowchart 2.14—No OS Loading, Optical Drive”
2.15 “Flowchart 2.15—No Audio, Part 1”
2.16 “Flowchart 2.16—No Audio, Part 2”
2.17 “Flowchart 2.17—Nonfunctioning Device”
2.18 “Flowchart 2.18—Nonfunctioning Keyboard”
2.19 “Flowchart 2.19—Nonfunctioning Pointing Device”
2.20 “Flowchart 2.20—No Network/Modem Connection”
Troubleshooting
Maintenance and Service Guide 2–7
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
2–8 Maintenance and Service Guide
Troubleshooting
Flowchart 2.2—No Power, Part 1
1. Reset the power cables in the docking device
and at the AC outlet.
2. Be sure the AC power source is active.
3. Be sure that the power strip is working.
Done
Remove from
docking device
(if applicable).
Power up
on battery
power?
Power up
on AC
power?
Power up in
docking
device?
Power up
on battery
power?
Power up
in docking
device?
Done
Reset
power.*
Reset
power.*
Power up
on AC power?
N
Y
Y
N
N
Y
N
N
Y
Y
YN
1. On select computer models, there is a
separate reset button.
2. On select computer models, the computer
can be reset using the standby switch and
either the lid switch or the main power
switch.
*NOTES
Go to
“Flowchart
2.4—No Power,
Part 3.”
Go to
“Flowchart
2.3—No Power,
Part 2.”
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
No power
(power LED
is off).
Troubleshooting
Maintenance and Service Guide 2–9
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Done
N
Y
Power on?
Check battery pack
by
recharging it,
moving it to
another computer,
Power on?
Done
Y
Replace
power supply
(if applicable).
N
Power on?
Done
Y
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
2–10 Maintenance and Service Guide
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Reseat AC adapter
in computer and
at power source.
Internal or
external AC
adapter?
Done
Done
Done
Done
Power on?
Power on?
Power on?
Plug directly
into AC outlet.
Power LED
on?
Power outlet
active?
Try different
outlet.
Replace external
AC adapter.
Replace
power cord.
Y
N
Y
Y
Y
Y
N
N
N
N
External
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Troubleshooting
Maintenance and Service Guide 2–11
Flowchart 2.5—No Power, Part 4
Y
N
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Reseat loose
components and
boards and
replace damaged
items.
Open
computer.
Loose or
damaged
parts?
Y
Close
computer and
retest.
Power on?
Done
NReplace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
2–12 Maintenance and Service Guide
Troubleshooting
Flowchart 2.6—No Video, Part 1
A
N
Stand-alone
or docking
device?
No video.
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Internal or
external
display*?
Adjust
brightness. Video OK? Done
Docking Device
Internal
Stand-alone
External
Adjust
brightness.
Video OK? Done
Y
Press lid
switch to ensure
operation.
Video OK? Done
Y
N
Video OK?
Done Done
N
Check for bent
pins on cable.
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
YY
N
N
*NOTE: To change from internal to
external display, use the hotkey
combination.
Y
Go to
“Flowchart
2.7—No Video,
Part 2.”
Troubleshooting
Maintenance and Service Guide 2–13
Flowchart 2.7—No Video, Part 2
Y
N
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Done
Adjust external
monitor display.
Video OK?
Adjust
display
brightness.
Video OK?
Video OK?
Done
Done
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Check brightness
of external
monitor.
Try another
external
monitor.
Internal
and external
video OK?
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
Y
Y
Y
N
N
N
Remove
computer from
docking device,
if connected.
2–14 Maintenance and Service Guide
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Y
N
Reset power cord in
docking device and
power outlet.
N
Test replacement
docking device with
new computer.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Reinstall
computer into
docking device.
Docking
device
operating?
Docking
device
operating?
Replace docking
device.
Done Done
Y
Nonfunctioning
docking device.
Troubleshooting
Maintenance and Service Guide 2–15
Flowchart 2.9—No Operating System (OS)
Loading
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
Reset power
cord in docking
device and
power outlet.
No OS
loading.*
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to “Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
2–16 Maintenance and Service Guide
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Y
Done
N
OS not
loading from
hard drive.
Nonsystem
disk message?
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Reseat
external
hard drive.
OS loading? Done
Boot
from
CD?
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Boot
from
hard drive?
Boot
from
diskette?
Change boot
priority through
the Setup Utility
and reboot.
Boot
from
hard drive?
Y
Y
Y
Y
Y
N
N
N
N
N
Check the Setup
utility for correct
booting order.
Troubleshooting
Maintenance and Service Guide 2–17
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Load OS using
Operating System
disc (if applicable).
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
Reseat
hard drive.
Done
CD or
diskette in
drive?
1. Replace
hard drive.
2. Replace system
board.
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Format hard drive
and bring to
a bootable
C:\ prompt.
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Boot
from diskette
drive?
Remove
diskette and
reboot.
Y
N
Boot
from
hard drive?
Y
N
Y
N
Hard drive
accessible?
Y
N
Hard drive
accessible? Done
Run FDISK.
Y
N
Hard drive
partitioned?
Hard drive
formatted?
Y
N
Y
N
Computer
booted?
Done
Y
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
2–18 Maintenance and Service Guide
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Y
System
files on hard
drive?
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Clean virus. Done
N
Install OS
and reboot.
Virus
on
hard drive?
OS
loading from
hard drive?
Y
N
Y
N
Y
N
Diagnostics
on diskette?
Replace
hard drive.
Run diagnostics
and follow
recommendations.
Run SCANDISK and
check for
bad sectors.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Y
N
Fix bad
sectors.
Boot from
hard drive? Replace
hard drive.
Done
Troubleshooting
Maintenance and Service Guide 2–19
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
YY
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot computer.
Check diskette
for system files.
Try different
diskette.
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Diskette
drive enabled
in the Setup
Utility?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
instructions.
2–20 Maintenance and Service Guide
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
Done
N
Bootable
disc in
drive?
Disc
in drive?
No OS
loading from
CD-ROM or
DVD-ROM drive.
Install bootable
disc and
reboot
computer.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Install
bootable disc.
Boots from
CD or DVD?
Boots from
CD or DVD?
Try another
bootable disc.
Booting
from another
device?
Booting
order
correct?
Correct boot
order using
the Setup Utility.
Done
Reseat
drive.
Y
Y
Y
Y
Y
N
N
N
N
N
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
instructions.
Troubleshooting
Maintenance and Service Guide 2–21
Flowchart 2.15—No Audio, Part 1
No audio.
N
Computer in
docking device
(if applicable)?
Internal
audio?
Audio? Done
Undock
Audio? Done
Turn up audio
internally or
externally.
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Y
Y
Y
Y
N
N
N
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Replace
the
docking device.
2–22 Maintenance and Service Guide
Troubleshooting
Flowchart 2.16—No Audio, Part 2
YN
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
Reload
audio drivers.
Audio
driver in OS
configured?
Audio?
Y
Y
YN
N
N
Correct
drivers for
application?
Connect to
external
speaker.
Load drivers and
set configuration
in OS.
Audio? Done
Replace audio
board and
speaker
connections
in computer
(if applicable).
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N
2–24 Maintenance and Service Guide
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Y
N
OK?
Keyboard
not operating
properly.
External
device
works?
Replace
system
board.
Replace
system
board.
Connect computer
to good external
keyboard.
Reseat internal
keyboard
connector
(if applicable).
Replace internal
keyboard or
cable.
OK?
Y
N
Y
N
Done Done
Troubleshooting
Maintenance and Service Guide 2–25
Flowchart 2.19—Nonfunctioning Pointing
Device
Y
N
OK?
Pointing device
not operating
properly.
External
device
works?
Replace
system
board.
Replace
system
board.
Connect computer
to good external
pointing device.
Reseat internal
pointing device
connector
(if applicable).
Replace internal
pointing device
or cable.
OK?
Y
N
Y
N
Done Done
2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace the
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y
Maintenance and Service Guide 3–1
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.
Serial Number Location
3–2 Maintenance and Service Guide
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
Illustrated Parts Catalog
Maintenance and Service Guide 3–3
Table 3-1
Spare Parts: Computer Major Components
Item Description
Spare Part
Number
1Display assemblies (include display cable, wireless antenna boards,
and antenna cables)
15.4-inch, WXGA with BrightView
15.4-inch, WXGA antiglare
407841-001
407839-001
✎Refer to Section 3.3, “Display Assembly Subcomponents,” for
display assembly internal component spare part number
information.
2Switch cover
For use with full-featured models
For use with defeatured models
407825-001
407826-001
3Keyboard frame 407786-001
4LED board (includes LED board cable) 417023-001
5Keyboards
Belgium
Denmark
France
French Canada
Germany
Greece
International
Israel
Italy
Latin America
407857-A41
407857-081
407857-051
407857-121
407857-041
407857-151
407857-B31
407857-BB1
407857-061
407857-161
Norway
Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Tu r k ey
The United
Kingdom
The United
States
407857-091
407857-131
407857-171
407857-071
407587-B71
407857-111
407857-141
407857-031
407857-001
6Top cover (includes TouchPad)
TouchPad bracket (not illustrated)
407822-001
407811-001
3–4 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components
Illustrated Parts Catalog
Maintenance and Service Guide 3–5
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
Cable Kit 407774-001
7a
7b
7c
7d
7e
Includes:
TouchPad cable
USB/audio board cable
Bluetooth module cable
Power connector and cable
✎The power connector cable is also available using spare part
number 415495-001.
Modem connector and cable
8Optical drives
DVD±RW and CD-RW Double-Layer Combo Drive
with LightScribe
DVD/CD-RW Double-Layer Combo Drive with
LightScribe
DVD/CD-RW Combo Drive
403806-001
407855-001
407854-001
DVD/CD-RW Super Multi Double-Layer Combo Drive
with LightScribe and Hitachi LG Data Storage
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Double-Layer Combo Drive
with LightScribe
417698-001
430856-001
430857-001
9PC Card assembly 407829-001
10 ExpressCard assembly 407809-001
3–6 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components
Illustrated Parts Catalog
Maintenance and Service Guide 3–7
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
11 Plastics Kit 407778-001
11a
11b
11c
11d
Includes:
ExpressCard slot bezel
PC Card slot bezel
Hard drive cover (includes 2 captive screws secured by C-clips)
✎The hard drive cover is also available using spare part number
419328-001.
Memory/Mini PCI module compartment cover (includes 2 captive
screws secured by C-clips)
Computer feet (8, not illustrated)
Bracket Kit 407820-001
12a
12b
12c
12d
Includes:
ExpressCard bracket
Expansion port 2 bracket
Display hinge support bracket
Memory shield
13 USB/audio board (includes USB/audio board cable)
For use with full-featured models
For use with defeatured models
417025-001
417026-001
14 System board
For use with full-featured models
For use with defeatured models
417021-001
417022-001
15 Bluetooth® module (includes Bluetooth module cable) 397922-001
16 Heat sink (includes thermal paste)
Thermal paste
403827-001
407817-001
17 Fan assembly 407807-001
3–8 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components
Illustrated Parts Catalog
Maintenance and Service Guide 3–9
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
18 Processors (include thermal paste)
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-37 (2.0-GHz)
AMD Turion 64 ML-34 (1.8-GHz)
AMD Turion 64 ML-32 (1.8-GHz)
430499-001
393579-001
393578-001
407836-001
395744-001
Mobile AMD Sempron M3300 (2.0-GHz)
Mobile AMD Sempron M3100 (1.8-GHz)
Mobile AMD Sempron M3000 (1.8-GHz)
407837-001
430855-001
407838-001
19 Speakers 407784-001
20 Base enclosure
For use with full-featured models
For use with defeatured models
407813-001
407814-001
21 RTC battery (includes 2-sided tape) 407816-001
22 Batteries
12-cell, 8.8-Amp hour
6-cell, 4.0-Amp hour
407835-001
407834-001
3–10 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components
Illustrated Parts Catalog
Maintenance and Service Guide 3–11
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
23 Hard drives (include frame)
5400-rpm, 80-GB 418584-001 4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
418856-001
418583-001
418585-001
418582-001
418581-001
Hard drive cover (identified by number 11c) 419328-001
24 Mini PCI communications modules
802.11a/b/g WLAN module for use in North America
802.11a/b/g WLAN module for use in the rest of the
world
403791-001
403792-001
802.11b/g WLAN module for use in North America
802.11b/g WLAN module for use in the rest of the world
392557-001
392557-002
25 Memory modules, 1-DIMM SD Memory Cards
(not illustrated)
1024 MB
512 MB
256 MB
403800-001
403799-001
407843-001
512 MB
256 MB
407316-001
403573-001
3–12 Maintenance and Service Guide
Illustrated Parts Catalog
3.3 Display Assembly Subcomponents
Illustrated Parts Catalog
Maintenance and Service Guide 3–13
Table 3-2
Display Assembly Subcomponents
Spare Part Number Information
Item Description
1a
1b
Display Plastics Kit, includes:
■Display bezel
■Display enclosure
■Display release latch actuator and hooks
(not illustrated)
407792-001
2Display Hinge Kit 407796-001
3Display inverter board 407800-001
4Display Panel Kit (includes display panel cable)
15.4-inch, WXGA with BrightView
15.4-inch, WXGA antiglare
407799-001
407798-001
5Wireless Antenna Kit (includes cable and
transceivers)
407791-001
Display Label Kit (not illustrated) 407864-001
Display Screw Kit (not illustrated), includes:
■Phillips PM2.5×7.0 screws
■Phillips PM2.0×4.0 screws
■Rubber screw covers
407794-001
3–14 Maintenance and Service Guide
Illustrated Parts Catalog
3.4 Plastics Kit
Table 3-3
Plastics Kit
Spare Part Number Information
Item Description
Spare Part
Number
Plastics Kit
Includes:
407778-001
1 Memory/Mini PCI module compartment cover (includes 2 captive
screws, secured by C-clips)
2 Hard drive cover (includes 2 captive screws, secured by C-clips)
✎The hard drive cover is also available using spare part number
419328-001.
3 Computer feet for use on base enclosure (6)
4 Computer feet for use on 12-cell battery
5 ExpressCard slot bezel
6 PC Card slot bezel
Illustrated Parts Catalog
Maintenance and Service Guide 3–15
3.5 Cable Kit
Table 3-4
Cable Kit
Spare Part Number Information
Item Description
Spare Part
Number
Cable Kit
Includes:
407774-001
1 TouchPad cable
2 Bluetooth module cable
3 USB/audio board cable
4 Modem connector and cable
5 Power connector and cable
✎The power connector cable is also available using spare part
number 415495-001.
3–16 Maintenance and Service Guide
Illustrated Parts Catalog
3.6 Mass Storage Devices
Illustrated Parts Catalog
Maintenance and Service Guide 3–17
Table 3-5
Mass Storage Devices
Spare Part Number Information
Item Description
Spare Part
Number
1Hard drives (include frame)
5400-rpm, 80-GB 418584-001 4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
418856-001
418583-001
418585-001
418582-001
418581-001
2Optical drives
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
DVD/CD-RW Double-Layer Combo Drive with
LightScribe
DVD/CD-RW Combo Drive
403806-001
407855-001
407854-001
DVD/CD-RW Super Multi Double-Layer Combo Drive
with LightScribe and Hitachi LG Data Storage
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
417698-001
430856-001
430857-001
USB digital drive (not illustrated) 364727-001
3–18 Maintenance and Service Guide
Illustrated Parts Catalog
3.7 Miscellaneous (Not Illustrated)
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information
Description
Spare Part
Number
All-in-one media cable 375759-001
Analog TV tuner 407941-001
Audio Y-cable 2 379452-001
Composite S-Video and audio cable 407939-001
DVB-T TV tuner 412175-001
DVB-T TV tuner antenna 412176-001
HP Remote Control II 407313-001
Label Kit 407776-001
Power supply, 65 watt 403810-001
RF cable 408485-001
RF input adapter cable 407940-001
TV tuner remote control 408479-001
USB infrared receiver 408483-001
Illustrated Parts Catalog
Maintenance and Service Guide 3–19
Power cords
For use in:
Australia 403811-011
Canada, French Canada, and the United States 403811-001
Denmark 403811-081
France, Germany, and Spain 403811-021
Israel 403811-BB1
The United Kingdom 403811-031
Switzerland 403811-111
Italy 403811-061
Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information
on specifications and usage)
407782-001
■Phillips PM3.0×6.0 Screw
■Phillips PM3.0×3.0 screw
■Phillips PM2.5×11.0 screw
■Phillips PM2.5×7.0 Screw
■Phillips PM2.5×6.0 screw
■Black Phillips PM2.5×5.0 screw
■Silver Phillips PM2.5×5.0 Screw
■Phillips PM2.5×3.0 screw
■Phillips PM2.0×6.0 Screw
■Phillips PM2.0×4.0 Screw
■Phillips PM2.0×3.0 Screw
■Slotted SM1.5×9.0 screw
USB travel mouse 309674-001
USB digital drive 364727-001
Wired headset with volume control 371693-001
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information
(Continued)
Description
Spare Part
Number
3–20 Maintenance and Service Guide
Illustrated Parts Catalog
3.8 Sequential Part Number Listing
Table 3-7
Sequential Part Number Listing
Spare Part
Number Description
309674-001 USB travel mouse
364727-001 USB digital drive
371693-001 Wired headset with volume control
392557-001 802.11b/g WLAN Mini PCI communications module for use in
North America
392557-002 802.11b/g WLAN Mini PCI communications module for use in
the rest of the world
393578-001 AMD Turion 64 ML-37 (2.0-GHz) processor (includes
thermal paste)
393579-001 AMD Turion 64 ML-40 (2.2-GHz) processor (includes
thermal paste)
395744-001 AMD Turion 64 ML-32 (1.8-GHz) processor (includes
thermal paste)
397922-001 Bluetooth wireless module (includes Bluetooth module cable)
403573-001 SD Memory Card 256-MB
403791-001 802.11a/b/g WLAN Mini PCI communications module for use in
North America
403792-001 802.11a/b/g WLAN Mini PCI communications module for use in
the rest of the world
403799-001 512-MB memory module
Illustrated Parts Catalog
Maintenance and Service Guide 3–21
403800-001 1024-MB memory module
403806-001 DVD±RW and CD-RW Double-Layer Combo Drive
with LightScribe
403810-001 Power supply, 65 watt
403811-001 Power cord for use in the United States
403811-011 Power cord for use in Australia
403811-021 Power cord for use internationally
403811-031 Power cord for use in the United Kingdom
403811-061 Power cord for use in Italy
403811-081 Power cord for use in Denmark
403811-111 Power cord for use in Sweden and Finland
403811-BB1 Power cord for use in Israel
403827-001 Heat sink (includes thermal paste)
407313-001 HP Remote Control II
407316-001 SD Memory Card 512-MB
407774-001 Cable Kit
407776-001 Label Kit
407778-001 Plastics Kit
407780-001 Rubber Pad Kit
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
3–22 Maintenance and Service Guide
Illustrated Parts Catalog
407782-001 Screw Kit
407784-001 Speakers
407786-001 Keyboard frame
407791-001 Wireless antenna transceivers and cables
407792-001 Display Plastics Kit
407794-001 Display Screw Kit
407796-001 Display HInge Kit
407798-001 Display panel kit for use with antiglare displays
407799-001 Display panel kit for use with BrightView displays
407800-001 Display inverter board
407807-001 Fan assembly
407809-001 ExpressCard assembly
407811-001 TouchPad bracket
407813-001 Base enclosure for use with full-featured computers
407814-001 Base enclosure for use with defeatured computers
407816-001 RTC battery (includes 2-sided tape)
407817-001 Thermal paste
407820-001 Bracket Kit
407822-001 Top cover
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
Illustrated Parts Catalog
Maintenance and Service Guide 3–23
407825-001 Switch cover for use with full-featured computers
407826-001 Switch cover for use with defeatured computers
407829-001 PC Card assembly
407834-001 6-cell, 4.0-Amp hour battery
407835-001 12-cell, 8.8-Amp hour battery
407836-001 AMD Turion 64 ML-34 (1.8-GHz) processor (includes
thermal paste)
407837-001 Mobile AMD Sempron M3000 (1.8-GHz) processor (includes
thermal paste)
407838-001 Mobile AMD Sempron M3300 (2.0-GHz) processor (includes
thermal paste)
407839-001 15.4-inch WSGA antiglare display assembly
407841-001 15.4-inch WSGA display assembly with BrightView
407843-001 256-MB, 1-DIMM memory module
407854-001 DVD/CD-RW Combo Drive
407855-001 DVD/CD-RW Double-Layer Combo Drive with LightScribe
407857-001 Keyboard for use in The United States
407857-031 Keyboard for use in The United Kingdom
407857-041 Keyboard for use in Germany
407857-051 Keyboard for use in France
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
3–24 Maintenance and Service Guide
Illustrated Parts Catalog
407857-061 Keyboard for use in Italy
407857-071 Keyboard for use in Spain
407857-081 Keyboard for use in Denmark
407857-091 Keyboard for use in Norway
407857-111 Keyboard for use in Switzerland
407857-121 Keyboard for use in French Canada
407857-131 Keyboard for use in Portugal
407857-141 Keyboard for use in Turkey
407857-151 Keyboard for use in Greece
407857-161 Keyboard for use in Latin America
407857-171 Keyboard for use in Saudi Arabia
407857-A41 Keyboard for use in Belgium
407857-B31 Keyboard for use internationally
407857-B71 Keyboard for use in Sweden and Finland
407857-BB1 Keyboard for use in Israel
407864-001 Display Label Kit
407939-001 Composite S-Video and audio cable
407940-001 RF input adapter cable
407941-001 Analog TV tuner
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
Illustrated Parts Catalog
Maintenance and Service Guide 3–25
408479-001 TV tuner remote control
408483-001 USB infrared receiver
408485-001 RF cable
412175-001 DVB-T TV tuner
412176-001 DVB-T TV tuner antenna
415495-001 Power connector cable
417021-001 System board for use with full-featured computer models
417022-001 System board for use with defeatured computer models
417023-001 LED board for use with full-featured computer models
417025-001 USB/audio board for use with full-featured computer models
417026-001 USB/audio board for use with defeatured computer models
417698-001 DVD/CD-RW Super Multi Double-Layer Combo Drive with
LightScribe and Hitachi LG Data Storage
418581-001 4200-rpm, 40-GB hard drive
418582-001 4200-rpm, 60-GB hard drive
418583-001 4200-rpm, 100-GB hard drive
418584-001 5400-rpm, 80-GB hard drive
418585-001 4200-rpm, 80-GB hard drive
418586-001 4200-rpm, 120-GB hard drive
419328-001 Hard drive cover
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
3–26 Maintenance and Service Guide
Illustrated Parts Catalog
430499-001 AMD Turion 64 ML-40 (2.2-GHz) processor (includes
thermal paste)
430855-001 Mobile AMD Sempron-M 3100 (1.8-GHz) processor (includes
thermal paste)
430856-001 DVD±RW and CD-RW Double-Layer Combo Drive
430857-001 DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
Table 3-7
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
Maintenance and Service Guide 4–1
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■Magnetic screwdriver
■Phillips P0 and P1 screwdrivers
■Flat-bladed screwdriver
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
✎As you remove each subassembly from the computer, place
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
ÄCAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–3
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in Hibernation, turn the computer on, and then shut it down
through the operating system.
■Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■Avoid dropping drives from any height onto any surface.
■After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■Avoid exposing a drive to temperature extremes or liquids.
■If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package, “FRAGILE: Handle With Care.”
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–5
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■Place items on a grounded surface before removing items
from their containers.
■Always be properly grounded when touching a sensitive
component or assembly.
■Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4–6 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■Avoid contact with pins, leads, or circuitry.
■Turn off power and input signals before inserting or removing
connectors or test equipment.
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–7
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■Antistatic tape
■Antistatic smocks, aprons, and sleeve protectors
■Conductive bins and other assembly or soldering aids
■Nonconductive foam
■Conductive tabletop workstations with ground cords of
one megohm resistance
■Static-dissipative tables or floor mats with hard ties to
the ground
■Field service kits
■Static awareness labels
■Material-handling packages
■Nonconductive plastic bags, tubes, or boxes
■Metal tote boxes
■Electrostatic voltage levels and protective materials
4–8 Maintenance and Service Guide
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
✎A product can be degraded by as little as 700 V.
Table 4-2
Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Maintenance and Service Guide 5–1
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many 100 screws, in 12 different sizes, that may
have to be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix A, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
5–2 Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section Description # of Screws Removed
5.3 Preparing the Computer for
Disassembly
Battery 0
5.4 Hard Drive 2 loosened to remove the
hard drive cover
2 to remove the hard drive
4 to disassemble the
hard drive
5.5 Computer Feet 0
5.6 Memory Module 2 loosened to remove the
memory/Mini PCI module
compartment cover
2 loosened to release the
memory shield
5.7 Mini PCI Communications
Module
0
ÅTo prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your computer by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore computer functionality. Then contact
Customer Care.
5.8 RTC Battery 0
Removal and Replacement Procedures
Maintenance and Service Guide 5–3
Section Description # of Screws Removed
5.9 Optical Drive 1 to remove to optical drive
2 to remove the optical drive
bracket
5.10 Switch Cover 7
5.11 Keyboard Frame 1
5.12 LED Board 5
5.13 Keyboard 4
5.14 Display Assembly 4 to remove the display
assembly
8 to remove the display bezel
2 to remove the display panel
4 to remove each display
hinge
1 to remove each wireless
antenna transceiver
5.15 Top C o ve r 21
5.16 Bluetooth Module 1
5.17 System Board 6
5.18 USB/Audio Board 1
5.19 Heat Sink 4
5.20 Processor 1 loosened on select models
5.21 Fan Assembly 5
5.22 Speakers 1
5.23 PC Card Assembly 2
5.24 ExpressCard Assembly 2
Disassembly Sequence Chart
(Continued)
5–4 Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery by following these steps:
a. Turn the computer upside down with the front toward you.
Battery Spare Part Number Information
12-cell, 8.8-Amp hour
6-cell, 4.0-Amp hour
407835-001
407834-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–5
b. Slide the battery release latch 1 to the left. (The battery
disengages from the computer.)
c. Lift the front edge of the battery 2 and swing it back to
remove it.
Removing the Battery
Reverse the above procedure to install the battery.
5–6 Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Hard Drive
1. Prepare the computer for disassembly (refer to Section 5.3).
Hard Drive Spare Part Number Information
5400-rpm, 80-GB 418584-001
4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
418856-001
418583-001
418585-001
418582-001
418581-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–7
2. Loosen the two black Phillips PM2.5×5.0 screws 1 that
secure the hard drive cover to the computer.
3. Lift the left edge of the hard drive cover 2 and swing it up
and to the right and remove it.
✎The hard drive cover is included in the Plastics Kit, spare part
number 407778-001. The hard drive cover is also available
using spare part number 419328-001.
Removing the Hard Drive Cover
5–8 Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the two Phillips PM2.5×6.0 hard drive retention
screws 1 that secure the hard drive to the computer.
5. Slide the hard drive 2 to the right to disconnect if from
the system board.
6. Remove the hard drive 3 from the hard drive bay.
Removing the Hard Drive
Removal and Replacement Procedures
Maintenance and Service Guide 5–9
7. Remove the four Phillips PM3.0×3.0 hard drive frame
screws 1 that secure the hard drive frame to the hard drive.
8. Lift the hard drive straight up 2 to remove it from the hard
drive frame.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
5–10 Maintenance and Service Guide
Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Plastics Kit, spare part number 407778-001.
Replacing the Computer Feet
Removal and Replacement Procedures
Maintenance and Service Guide 5–11
5.6 Memory Module
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Loosen the two black Phillips PM2.5×5.0 screws 1 that
secure the memory/Mini PCI module compartment cover to
the computer.
3. Lift the right side of the cover 2 and swing it up and to the
left and remove it.
✎The memory/Mini PCI module compartment cover is included
in the Plastics Kit, spare part number 407778-001.
Removing the Memory/Mini PCI Module Compartment Cover
Memory Module Spare Part Number Information
1024 MB
512 MB
256 MB
403800-001
403799-001
407843-001
5–12 Maintenance and Service Guide
Removal and Replacement Procedures
4. Loosen the two Phillips PM2.5×3.0 screws 1 that secure
the memory module shield to the computer.
5. Lift the left side of the shield 2 and swing it to the right
until it is resting in an upright position.
✎The memory shield is included in the Bracket Kit, spare part
number 407820-001.
Releasing the Memory Module Shield
Removal and Replacement Procedures
Maintenance and Service Guide 5–13
6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge
of the module opposite the socket rises away from
the computer.)
7. Remove the memory module by pulling the module away
from the socket at an angle 2.
✎Memory modules are designed with notches 3 to prevent
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
5–14 Maintenance and Service Guide
Removal and Replacement Procedures
5.7 Mini PCI Communications Module
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
Mini PCI Communications Module
Spare Part Number Information
802.11a/b/g WLAN module for use in North America
802.11a/b/g WLAN module for use in the rest of the world
403791-001
403792-001
802.11b/g WLAN module for use in North America
802.11b/g WLAN module for use in the rest of the world
392557-001
392557-002
Removal and Replacement Procedures
Maintenance and Service Guide 5–15
✎Before disconnecting the antenna cables, make note of which
cable is attached to which antenna clip on the Mini PCI
communications card.
3. Disconnect the auxiliary and main 1 antenna cables from
the Mini PCI communications module.
4. Spread the two retaining tabs 2 on each side of the
Mini PCI socket to release the Mini PCI communications
module. (The edge of the module opposite the socket rises
away from the computer.)
5. Remove the Mini PCI communications module by pulling
the module away from the socket at an angle 3.
✎Mini PCI communications modules are designed with
notches 4 to prevent incorrect installation into the Mini PCI
module socket.
Removing a Mini PCI Communications Module
Reverse the above procedure to install a Mini PCI
communications module.
5–16 Maintenance and Service Guide
Removal and Replacement Procedures
5.8 RTC Battery
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Remove the Mini PCI communications module (Section 5.7).
4. Remove the RTC battery from the socket on the
system board.
Removing the RTC Battery
Reverse the above procedure to install an RTC battery.
RTC Battery Spare Part Number Information
RTC battery (includes 2-sided tape) 407816-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–17
5.9 Optical Drive
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the left side toward you.
Optical Drive Spare Part Number Information
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
DVD/CD-RW Double-Layer Combo Drive with LightScribe
DVD/CD-RW Combo Drive
403806-001
407855-001
407854-001
DVD/CD-RW Super Multi Double-Layer Combo Drive with
LightScribe and Hitachi LG Data Storage
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
417698-001
430856-001
430857-001
5–18 Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the Phillips PM2.5×11.0 screw 1 that secures the
optical drive to the computer.
4. Push the rear edge of the optical drive 2 to disconnect
the drive from the system board.
5. Remove the optical drive 3.
Removing the Optical Drive
Removal and Replacement Procedures
Maintenance and Service Guide 5–19
6. If it is necesary to replace the optical drive bracket, remove
the two Phillips PM2.0×4.0 screws 1 that secure the bracket
to the optical drive.
7. Remove the optical drive bracket 2.
Removing the Optical Drive Bracket
Reverse the above procedure to install an optical drive.
5–20 Maintenance and Service Guide
Removal and Replacement Procedures
5.10 Switch Cover
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the following screws:
1 Two Phillips PM2.5×11.0 screws
2 Three Phillips PM2.5×6.0 screws
3 Two silver Phillips PM2.5×5.0 screws
Removing the Switch Cover Screws
Switch Cover Spare Part Number Information
For use with full-featured models
For use with defeatured models
407825-001
407826-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–21
3. Turn the computer display-side up with front toward you.
4. Open the computer as far as possible.
5. Insert a flat-bladed tool under the display hinge cover 1
sections of the switch cover.
6. Lift the switch cover until the left and right sides 2 of the
switch cover disengage from the computer.
7. Remove the switch cover.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.
5–22 Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Keyboard Frame
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Remove the switch cover (Section 5.10).
4. Turn the computer upside down with the rear panel
toward you.
5. Remove the Phillips PM2.0×6.0 screw in the battery bay
that secures the keyboard frame to the computer.
Removing the Keyboard Frame Screw
Keyboard Frame Spare Part Number Information
Keyboard frame 407786-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–23
6. Turn the computer display-side up with front toward you.
7. Open the computer as far as possible.
8. Slide the keyboard frame 1 toward the back of the computer.
9. Lift and hold the rear edge of the keyboard frame 2 until the
LED board cable connector is accessible.
Releasing the Keyboard Frame
5–24 Maintenance and Service Guide
Removal and Replacement Procedures
10. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is connected and disconnect the
cable 2.
Disconnecting the LED Board Cable
Removal and Replacement Procedures
Maintenance and Service Guide 5–25
11. Swing the keyboard frame 1 forward until the assembly
rests upside down on the palm rest.
12. Release the ZIF connector to which the keyboard cable 2 is
attached and disconnect the keyboard cable 3.
13. Remove the keyboard frame.
Removing the Keyboard Frame
Reverse the above procedure to install the keyboard frame.
5–26 Maintenance and Service Guide
Removal and Replacement Procedures
5.12 LED Board
1. Prepare the computer for disassembly (Section 5.3) and then
remove the following components:
a. Memory/Mini PCI module compartment cover
(Section 5.6)
b. Switch cover (Section 5.10)
c. Keyboard frame (Section 5.11)
2. Turn the keyboard frame upside down with the LED board
toward you.
LED Board Spare Part Number Information
✎LED board spare part kits include the LED board cable.
LED board 417023-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–27
3. Remove the five Phillips PM2.0×4.0 screws 1 that secure
the LED board to the keyboard frame.
4. Remove the LED board 2.
Removing the LED Board
Reverse the above procedure to install the LED board.
5–28 Maintenance and Service Guide
Removal and Replacement Procedures
5.13 Keyboard
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the switch cover (Section 5.10).
3. Remove the keyboard frame (Section 5.11).
4. Turn the keyboard assembly upside down with the LED
board toward you.
Keyboard Spare Part Number Information
Belgium
Denmark
France
French Canada
Germany
Greece
International
Israel
Italy
Latin America
407857-A41
407857-081
407857-051
407857-121
407857-041
407857-151
407857-B31
407857-BB1
407857-061
407857-161
Norway
Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Tu r k e y
The United Kingdom
The United States
407857-091
407857-131
407857-171
407857-071
407587-B71
407857-111
407857-141
407857-031
407857-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–29
5. Remove the four Phillips PM2.0×3.0 screws 1 that secure
the keyboard to the keyboard frame.
6. Remove the tabs on the bottom of the keyboard from the slots
in the keyboard frame.
7. Remove the keyboard 2.
Removing the Keyboard
Reverse the above procedure to install the keyboard.
5–30 Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Display Assembly
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Disconnect the wireless antenna cables from the Mini PCI
communications module (Section 5.7).
Display Assembly Spare Part Number Information
✎Display assemblies include display cable, wireless antenna boards, and
antenna cables.
15.4-inch, WXGA with BrightView
15.4-inch, WXGA with antiglare
407841-001
407839-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–31
4. Remove the switch cover (Section 5.10).
5. Remove the keyboard frame (Section 5.11).
6. Remove the keyboard (Section 5.13).
7. Disconnect the display cable 1 from the system board.
8. Remove the wireless antenna cables from the clips 2 in the
top cover.
Disconnecting the Display and Wireless Antenna Cables
5–32 Maintenance and Service Guide
Removal and Replacement Procedures
ÄCAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.
9. Remove the four Phillips PM2.5×7.0 screws 1 that secure
the display assembly to the computer.
10. Lift the display assembly straight up and remove it 2.
Removing the Display Assembly
Removal and Replacement Procedures
Maintenance and Service Guide 5–33
Display Assembly Subcomponents
Spare Part Number Information
Display Plastics Kit, includes:
■Display bezel
■Display enclosure
■Display release latch actuator and hooks
407792-001
Display Hinge Kit 407796-001
Display inverter board 407800-001
Display Panel Kit (includes display panel cable)
■15.4-inch, WXGA with BrightView
■15.4-inch, WXGA antiglare
407799-001
407798-001
Wireless Antenna Kit (includes cable and transceivers) 407791-001
Display Label Kit (not illustrated) 407864-001
Display Screw Kit (not illustrated), includes:
■Phillips PM2.5×7.0 screws
■Phillips PM2.0×4.0 screws
■Rubber screw covers
407794-001
5–34 Maintenance and Service Guide
Removal and Replacement Procedures
11. Remove the eight rubber screw covers 1 and 2 and the eight
Phillips PM2.5×7.0 screws 3 that secure the display bezel
to the display assembly.
✎The rubber screw covers are included in the Display Screw Kit,
spare part number 407794-001.
The four rubber screw covers 1 on the top edge of the display
bezel are thicker than the four rubber screw covers 2 on the
bottom edge of the display bezel.
Removing the Display Bezel Screws
Removal and Replacement Procedures
Maintenance and Service Guide 5–35
✎The display bezel and display enclosure are available in the
Display Plastics Kit, spare part number 407792-001.
12. Flex the inside edges of the left and right sides 1 and the
top and bottom sides 2 of the display bezel until the bezel
disengages from the display enclosure.
13. Remove the display bezel 3.
Removing the Display Bezel
5–36 Maintenance and Service Guide
Removal and Replacement Procedures
14. Disconnect the following cables:
1 Display panel cable
2 Wireless light cable
3 Display inverter board cable
Disconnecting the Display Panel Cables
Removal and Replacement Procedures
Maintenance and Service Guide 5–37
15. Remove the two Phillips PM2.5×7.0 screws 1 that secure
the display panel to the display enclosure.
16. Remove the display panel 2 and inverter board 3.
Removing the Display Panel and Inverter Board
Display Assembly Subcomponents
Spare Part Number Information
Display Panel Kit (includes display panel cable)
■15.4-inch, WXGA with BrightView
■15.4-inch, WXGA antiglare
407799-001
407798-001
Display inverter board 407800-001
5–38 Maintenance and Service Guide
Removal and Replacement Procedures
✎The display release hook arm and spring are available in the
Display Hinge Kit, spare part number 407796-001.
17. If it is necessary to replace the display release hook arm,
slide and hold the arm 1 to the right.
18. Slide the right side of the arm 2 forward until it clears the
tab 3 on the display enclosure.
19. Lift the arm 4 out of the display enclosure.
20. Detach the display release hook arm spring 5 from the tab
on the display enclosure.
21. Remove the display release hook arm.
Removing the Display Release Hook Arm
Removal and Replacement Procedures
Maintenance and Service Guide 5–39
✎The display hinges are available in the Display Hinge Kit,
spare part numbers 407796-001.
22. If it is necessary to replace the display hinges, remove the
four Phillips PM2.0×4.0 screws 1 that secure each hinge
to the display panel.
23. Remove the display hinges 2.
Removing the Display Hinges
5–40 Maintenance and Service Guide
Removal and Replacement Procedures
24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left
and right wireless antenna transceivers to the display
enclosure.
25. Release the retention tabs 2 built in to the display enclosure
lining that secure the wireless antenna cables to the display
enclosure.
26. Detach the wireless antenna transceivers 3 from the display
enclosure.
27. Remove the wireless antenna transceivers and cables 4.
✎The wireless antenna transceivers and cables are available in
the Wireless Antenna Kit, spare part number 407791-001.
Removing the Wireless Antenna Transceivers and Cables
Reverse the above procedure to reassemble and install the
display assembly.
Removal and Replacement Procedures
Maintenance and Service Guide 5–41
5.15 Top Cover
1. Prepare the computer for disassembly (Section 5.3) and then
remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.7)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
Top Cover and Base Enclosure
Spare Part Number Information
Top cover (includes TouchPad)
TouchPad bracket
407822-001
407811-001
Base enclosure for use with full-featured models
Base enclosure for use with defeatured models
407813-001
407814-001
5–42 Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the computer upside down with the front toward you.
3. Remove the two Phillips PM2.5×3.0 screws 1 in the optical
drive bay and the silver Phillips PM2.5×5.0 screw 2 in the
hard drive bay that secure the top cover to the computer.
Removing the Top Cover Screws, Part 1
Removal and Replacement Procedures
Maintenance and Service Guide 5–43
4. Remove the eight Phillips PM2.5×11.0 screws that secure
the top cover to the computer.
Removing the Top Cover Screws, Part 2
5–44 Maintenance and Service Guide
Removal and Replacement Procedures
5. Turn the computer right-side up with the front toward you.
6. Release the ZIF connector to which the TouchPad cable 1 is
connected and disconnect the TouchPad cable 2 from the
system board.
✎The TouchPad cable is included in the Cable Kit, spare part
number 407774-001.
Disconnecting the TouchPad Cable
Removal and Replacement Procedures
Maintenance and Service Guide 5–45
7. Remove the seven Phillips PM2.5×11.0 screws that secure
the top cover to the computer.
Removing the Top Cover Screws, Part 3
5–46 Maintenance and Service Guide
Removal and Replacement Procedures
8. Remove the three silver PM2.5×5.0 screws that secure the top
cover to the computer.
Removing the Top Cover Screws, Part 4
Removal and Replacement Procedures
Maintenance and Service Guide 5–47
9. Lift up the rear edge of the top cover 1 until it disengages
from the base enclosure.
10. Lift the top cover 2 straight up and remove it.
Removing the Top Cover
5–48 Maintenance and Service Guide
Removal and Replacement Procedures
11. If it is necessary to replace the TouchPad cable, release the
ZIF connector to which the TouchPad cable 1 is connected
and disconnect the TouchPad cable 2 from the TouchPad
board.
12. Remove the TouchPad cable .
✎The TouchPad cable is included in the Cable Kit, spare part
number 407774-001.
Removing the TouchPad Cable
Reverse the above procedure to install the top cover.
Removal and Replacement Procedures
Maintenance and Service Guide 5–49
5.16 Bluetooth Module
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable) 397922-001
5–50 Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the Phillips PM2.0×4.0 screw 1 that secures the
Bluetooth module to the base enclosure.
3. Remove the Bluetooth module from the base enclosure 2.
4. Remove the Bluetooth module cable 3 from the routing
channel in the base enclosure.
5. Disconnect the Bluetooth module cable 4 from the Bluetooth
module.
✎The Bluetooth module cable is included with the Bluetooth
module and is also available in the Cable Kit, spare part
number 407774-001.
Removing the Bluetooth module
Reverse the above procedure to install the Bluetooth board.
Removal and Replacement Procedures
Maintenance and Service Guide 5–51
5.17 System Board
✎When replacing the system board, ensure that the following
components are removed from the defective system board and
installed on the replacement system board:
■Memory modules (Section 5.6)
■Mini PCI communications module (Section 5.7)
■RTC battery (Section 5.8)
■Power connector and cable (Section 5.17)
■Heat sink (Section 5.19)
■Processor (Section 5.20)
■Fan assembly (Section 5.21)
■Fan assembly (Section 5.22)
■PC Card assembly (Section 5.23)
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.9)
c. Switch cover (Section 5.10)
d. Keyboard assembly (Section 5.11)
e. Display assembly (Section 5.14)
f. Top cover (Section 5.15)
g. Bluetooth module(Section 5.16)
System Board Spare Part Number Information
For use with full-featured models
For use with defeatured models
417021-001
417022-001
5–52 Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the computer right-side up with the front toward you.
3. Press in on the ExpressCard slot bezel 1 to release it.
4. Remove the ExpressCard slot bezel 2.
✎The ExpressCard slot bezel is included in the Plastics Kit,
spare part number 407778-001.
Removing the ExpressCard Slot Bezel
Removal and Replacement Procedures
Maintenance and Service Guide 5–53
5. Remove the PM2.5×6.0 screw 1 that secures the display
hinge support to the base enclosure.
6. Remove the display hinge support 2.
7. Remove the power connector 3 from the clip in the
base enclosure.
8. Remove the power connector cable 4 from the clips in
thebaseenclosure.
✎The display hinge support is included in the Bracket Kit, spare
part number 407820-001.
Removing the Display Hinge Support and Power Connector
5–54 Maintenance and Service Guide
Removal and Replacement Procedures
9. Disconnect the USB/audio board cable 1 and modem
cable 2 from the system board.
Disconnecting the Modem and USB/Audio Board Cables
Removal and Replacement Procedures
Maintenance and Service Guide 5–55
10. Remove the two Phillips PM2.5×11.0 screws 1 and the three
Phillips PM2.5×6.0 screws 2 that secure the system board
to the base enclosure.
11. Remove the ExpressCard bracket 3.
✎The ExpressCard bracket is included in the Bracket Kit, spare
part number 407820-001.
Removing the System Board Screws
5–56 Maintenance and Service Guide
Removal and Replacement Procedures
12. Use the optical drive connector 1 to lift the right side of the
system board 2 until it is clear of the base enclosure.
13. Slide the system board 3 to the right at an angle and
remove it.
Removing the System Board
Removal and Replacement Procedures
Maintenance and Service Guide 5–57
14. If it is necessary to replace the power connector cable, turn
the system board upside down with the expansion port 2
docking connector toward you.
15. Disconnect the power connector cable 1 from the system
board.
16. Remove the power connector cable 2.
✎The power connector cable is available in the Cable Kit, spare
part number 407774-001, and is also available using spare part
number 415495-001.
Removing the Power Connector Cable
5–58 Maintenance and Service Guide
Removal and Replacement Procedures
17. If it is necessary to replace the modem connector and cable,
remove the modem connector 1 and cable 2 from the clips
and routing channel in the base enclosure.
✎The modem connector and cable is available in the Cable Kit,
spare part number 407774-001.
Removing the Modem Connector and Cable
Removal and Replacement Procedures
Maintenance and Service Guide 5–59
5.18 USB/Audio Board
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.9)
c. Switch cover (Section 5.10)
d. Keyboard assembly (Section 5.11)
e. Display assembly (Section 5.14)
f. Top cover (Section 5.15)
g. System board (Section 5.17)
USB/Audio Board Spare Part Number Information
✎USB/audio boards include USB/audio board cable.
For use with full-featured models
For use with defeatured models
417025-001
417026-001
5–60 Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the Phillips PM2.5×6.0 screw 1 that secures the
USB/audio board to the base enclosure.
3. Remove the USB/audio board 2 from the base enclosure.
4. Disconnect the USB/audio board cable 3 from the
USB/audio board.
✎The USB/audio board cable is available in the Cable Kit, spare
part number 407774-001.
Removing the USB/Audio Board
Reverse the above procedure to install the USB/audio board.
Removal and Replacement Procedures
Maintenance and Service Guide 5–61
5.19 Heat Sink
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
Heat Sink Spare Part Number Information
Heat sink (includes thermal paste)
Thermal paste
403827-001
407817-001
5–62 Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the four Phillips PM2.5×6.0 screws 1 that secure the
heat sink to the system board.
4. Remove the heat sink 2.
✎Due to the adhesive quality of the thermal paste located
between the fan assembly and processor 3, it may be
necessary to move the fan assembly from side to side to detach
the it from the processor.
Removing the Heat Sink
Removal and Replacement Procedures
Maintenance and Service Guide 5–63
✎The thermal paste should be thoroughly cleaned from the
surfaces of the heat sink 1 and processor 2 each time the heat
sink is removed. Thermal paste should be reapplied to both
surfaces before the heat sink is reinstalled. Thermal paste is
included with all heat sink and processor spare part kits.
Replacing the Thermal Paste
Reverse the above procedure to install the fan assembly.
5–64 Maintenance and Service Guide
Removal and Replacement Procedures
5.20 Processor
✎The computer may be equipped with a processor socket that
features either a locking screw or a release arm. Both types of
sockets are documented in this section.
Processor Spare Part Number Information
✎All processor spare part kits include thermal paste.
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-37 (2.0-GHz)
AMD Turion 64 ML-34 (1.8-GHz)
AMD Turion 64 ML-32 (1.8-GHz)
430499-001
393579-001
393578-001
407836-001
395744-001
Mobile AMD Sempron M3300 (2.0-GHz)
Mobile AMD Sempron M3100 (1.8-GHz)
Mobile AMD Sempron M3000 (1.8-GHz)
407837-001
430855-001
407838-001
Thermal paste 407817-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–65
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Heat sink (Section 5.19)
5–66 Maintenance and Service Guide
Removal and Replacement Procedures
✎Steps 2 and 3 apply to processor sockets equipped with a
locking screw. Refer to steps 4 through 6 for instructions
on removing a processor from a socket equipped with a
release arm.
2. Use a flat-bladed screwdriver to turn the processor locking
screw 1 one-quarter turn counterclockwise until you hear
aclick.
3. Lift the processor 2 straight up and remove it.
✎The gold triangle 3 on the processor should be aligned in the
rear right corner when you install the processor.
Removing the Processor from a Socket with a Locking Screw
Removal and Replacement Procedures
Maintenance and Service Guide 5–67
✎Steps 4 through 6 apply to processor sockets equipped with a
release arm.
4. Slide the tip of the processor socket release arm 1 to the right
until it clears the notch 2 on the processor socket.
5. Swing the processor socket release arm 3 up and back as
far as it will go.
6. Lift the processor straight up and remove it 4.
✎The gold triangle 5 on the processor should be aligned in the
front left corner when you install the processor.
Removing the Processor from a Socket with a Release Arm
Reverse the above procedure to install the processor.
5–68 Maintenance and Service Guide
Removal and Replacement Procedures
5.21 Fan Assembly
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Heat sink (Section 5.19)
Fan Assembly Spare Part Number Information
Fan assembly 407807-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–69
2. Disconnect the fan cable 1 from the system board.
3. Remove the following screws:
2 One Phillips PM2.5×3.0 screw that secures the expansion
port 2 bracket to the system board
3 Two slotted M1.5×9.0 screws on each side of the
expansion port 2 connector that secure the expansion
port 2 bracket to the system board
4 Two Phillips PM3.0×6.0 screws on each side of the
external monitor connector that secure the fan assembly
to the system board
Removing the Fan Assembly Screws
5–70 Maintenance and Service Guide
Removal and Replacement Procedures
4. Slide the expansion port bracket 1 away from the system
board.
5. Remove the fan assembly 2.
Removing the Fan Assembly
Reverse the above procedure to install the fan assembly.
Removal and Replacement Procedures
Maintenance and Service Guide 5–71
5.22 Speakers
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Fan assembly (Section 5.20)
Speaker Spare Part Number Information
Speakers 407784-001
5–72 Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board right-side up with the expansion port 2
toward you.
3. Disconnect the speaker cable 1 from the system board.
4. Remove the PM2.5×6.0 screw 2 that secures the speaker
to the system board.
5. Slide the speaker 3 forward and remove it from the
system board.
Removing the Speaker
Reverse the above procedure to install the speaker.
Removal and Replacement Procedures
Maintenance and Service Guide 5–73
5.23 PC Card Assembly
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
PC Card Assembly Spare Part Number Information
PC Card assembly 407829-001
5–74 Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the two PM2.0×4.0 screws that secure the PC Card
assembly to the system board.
Removing the PC Card Assembly Screws
Removal and Replacement Procedures
Maintenance and Service Guide 5–75
4. Turn the system board right-side up with the expansion port 2
toward you.
5. Disengage the hooks 1 on the PC Card assembly from the
slots on the PC Card connector 2.
6. Remove the PC Card assembly from the system board 3.
Removing the PC Card Assembly
Reverse the above procedures to install the PC Card assembly.
5–76 Maintenance and Service Guide
Removal and Replacement Procedures
5.24 ExpressCard Assembly
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
ExpressCard Assembly Spare Part Number Information
ExpressCard assembly 407809-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–77
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the two PM2.0×4.0 screws that secure the
ExpressCard assembly to the system board.
Removing the ExpressCard Assembly Screws
5–78 Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the system board right-side up with the expansion port 2
toward you.
5. Remove the ExpressCard assembly from the system board.
Removing the ExpressCard Assembly
Reverse the above procedures to install the ExpressCard
assembly.
Maintenance and Service Guide 6–1
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions Metric U.S.
Height
Front
Rear
Width
Depth
3.50 cm
4.50 cm
35.79 cm
26.39 cm
1.38 in
1.77 in
14.09 in
10.39 in
Weight
With 17.0-inch display, optical drive
and 8-cell battery
2.99 kg 6.60 lbs
Input Power
Operating voltage
Operating current
18.5 V dc to 19.0 V dc
4.74 A or 4.9 A
Temperature
Operating
Nonoperating
10°C to 35°C
-20°C to 60°C
50°F to 95°F
-4°F to 140°F
6–2 Maintenance and Service Guide
Specifications
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
✎Applicable product safety standards specify thermal limits for plastic
surfaces. The computer operates well within this range of temperatures.
Table 6-1
Computer
(Continued)
Specifications
Maintenance and Service Guide 6–3
Table 6-2
15.4-inch, WXGA, Display
Dimensions
Height
Width
Diagonal
20.7 cm
33.1 cm
39.1 cm
8.15 in
13.03 in
15.39 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch
Format
Configuration
0.259 × 0.259 mm
1280 × 800
RGB vertical stripe
Backlight Edge lit
Character display 80 × 25
Total power consumption 4 W
Viewing angle +/-65° horizontal, +50° vertical typical
6–4 Maintenance and Service Guide
Specifications
Table 6-3
Hard Drives
120-GB* 100-GB* 80-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
102 g
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
Interface type ATA - 5 ATA - 5 ATA - 5
Transfer rate
Synchronous (maximum)
Security
100 MB/sec
ATA security
100 MB/sec
ATA s e c u r it y
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks†234,428,430 195,364,233 156,301,488
Disc rotational speed 4200 rpm 4200 rpm 5400 rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
✎Certain restrictions and exclusions apply. Consult Customer Care
for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
Specifications
Maintenance and Service Guide 6–5
80-GB* 60-GB* 40-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
Interface type ATA - 5 ATA - 5 ATA - 5
Transfer rate
Synchronous (maximum)
Security
100 MB/sec
ATA security
100 MB/sec
ATA s e c u r it y
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks†156,301,488 117,210,240 78,140,160
Disc rotational speed 4200 rpm 4200 rpm 4200 rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
✎Certain restrictions and exclusions apply. Consult Customer Care
for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
Table 6-3
Hard Drives
(Continued)
6–6 Maintenance and Service Guide
Specifications
Table 6-4
DVD/CD-RW Combo Drive
Applicable disc Read:
DVD-R, DVD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), CD-ROM
(Mode 1 and 2) CD Digital Audio,
CD-XA ready (Mode 2, Form 1 and
2), CD-I ready (Mode 2, Form 1 and
2), CD-R, CD-RW, Photo CD (single
and multisession), and CD-Bridge
Write:
CD-R and CD-RW
Center hole
diameter
1.5 cm (0.59 in)
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Specifications
Maintenance and Service Guide 6–7
Access time CD media DVD media
Random
Full stroke
< 110 ms
< 210 ms
< 130 ms
< 225 ms
Audio output
level
Line-out, 0.7 V rms
Cache buffer 2 MB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA
mode 2
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds
Table 6-4
DVD/CD-RW Combo Drive
(Continued)
6–8 Maintenance and Service Guide
Specifications
Table 6-5
DVD±RW and CD-RW Double-Layer Combo Drive
Applicable disc Read:
DVD-R, DVD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), CD-ROM
(Mode 1 and 2), CD Digital Audio,
CD-XA ready (Mode 2, Form 1 and
2), CD-I ready (Mode 2, Form 1 and
2), CD-R, CD-RW, Photo CD (single
and multisession), CD-Bridge
Write:
CD-R and CD-RW
DVD-R and
DVD-RW
Center hole
diameter
1.5 cm (0.59 in)
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Specifications
Maintenance and Service Guide 6–9
Access time CD DVD
Random
Full stroke
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Audio output
level
Audio-out, 0.7 Vrms
Cache buffer 2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA
mode 2
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds
Table 6-5
DVD±RW and CD-RW Double-Layer Combo Drive
(Continued)
6–10 Maintenance and Service Guide
Specifications
Table 6-6
System Interrupts
Hardware IRQ System Function
IRQ0 System timer
IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2 Cascaded
IRQ3 USB2 Enhanced Host Controller—24CD
IRQ4 COM1
IRQ5* Conexant AC—Link Audio
Data Fax Modem with SmartCP
IRQ6 Diskette drive
IRQ7* Parallel port
IRQ8 System CMOS/real-time clock
IRQ9* Microsoft ACPI-compliant system
IRQ10* Realtek RTL8139 Family PCI fast Ethernet Controller
Specifications
Maintenance and Service Guide 6–11
IRQ11 TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12 Synaptics PS/2 TouchPad
IRQ13 Numeric data processor
IRQ14 Primary IDE channel
IRQ15 Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
✎PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
Table 6-6
System Interrupts
(Continued)
6–12 Maintenance and Service Guide
Specifications
Table 6-7
System I/O Addresses
I/O Address (hex) System Function (shipping configuration)
000 - 00F DMA controller no. 1
010 - 01F Unused
020 - 021 Interrupt controller no. 1
022 - 024 Opti chipset configuration registers
025 - 03F Unused
02E - 02F 87334 “Super I/O” configuration for CPU
040 - 05F Counter/timer registers
044 - 05F Unused
060 Keyboard controller
061 Port B
062 - 063 Unused
064 Keyboard controller
065 - 06F Unused
070 - 071 NMI enable/RTC
072 - 07F Unused
080 - 08F DMA page registers
090 - 091 Unused
092 Port A
093 - 09F Unused
0A0 - 0A1 Interrupt controller no. 2
Specifications
Maintenance and Service Guide 6–13
I/O Address (hex) System Function (shipping configuration)
0A2 - 0BF Unused
0C0 - 0DF DMA controller no. 2
0E0 - 0EF Unused
0F0 - 0F1 Coprocessor busy clear/reset
0F2 - 0FF Unused
100 - 16F Unused
170 - 177 Secondary fixed disk controller
178 - 1EF Unused
1F0 - 1F7 Primary fixed disk controller
1F8 - 200 Unused
201 Joystick (decoded in ESS1688)
202 - 21F Unused
220 - 22F Entertainment audio
230 - 26D Unused
26E - 26 Unused
278 - 27F Unused
280 - 2AB Unused
2A0 - 2A7 Unused
2A8 - 2E7 Unused
2E8 - 2EF Reserved serial port
Table 6-7
System I/O Addresses
(Continued)
6–14 Maintenance and Service Guide
Specifications
I/O Address (hex) System Function (shipping configuration)
2F0 - 2F7 Unused
2F8 - 2FF Infrared port
300 - 31F Unused
320 - 36F Unused
370 - 377 Secondary diskette drive controller
378 - 37F Parallel port (LPT1/default)
380 - 387 Unused
388 - 38B FM synthesizer—OPL3
38C - 3AF Unused
3B0 - 3BB VGA
3BC - 3BF Reserved (parallel port/no EPP support)
3C0 - 3DF VGA
3E0 - 3E1 PC Card controller in CPU
3E2 - 3E3 Unused
3E8 - 3EF Internal modem
3F0 - 3F7 “A” diskette controller
3F8 - 3FF Serial port (COM1/default)
CF8 - CFB PCI configuration index register (PCIDIVO-1)
CFC - CFF PCI configuration data register (PCIDIVO-1)
Table 6-7
System I/O Addresses
(Continued)
Specifications
Maintenance and Service Guide 6–15
Table 6-8
System Memory Map
Size Memory Address System Function
640 KB 00000000-0009FFFF Base memory
128 KB 000A0000-000BFFFF Video memory
48 KB 000C0000-000CBFFF Video BIOS
160 KB 000C8000-000E7FFF Unused
64 KB 000E8000-000FFFFF System BIOS
15 MB 00100000-00FFFFFF Extended memory
58 MB 01000000-047FFFFF Super extended memory
58 MB 04800000-07FFFFFF Unused
2 MB 08000000-080FFFFF Video memory (direct access)
4 GB 08200000-FFFEFFFF Unused
64 KB FFFF0000-FFFFFFFF System BIOS
6–16 Maintenance and Service Guide
Specifications
Table 6-9
System DMA
Hardware DMA System Function
DMA0 Not applicable
DMA1* Not applicable
DMA2* Not applicable
DMA3 Not applicable
DMA4 Direct memory access controller
DMA5* Available for PC Card
DMA6 Not assigned
DMA7 Not assigned
*PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide A–1
A
Screw Listing
This appendix provides specification and reference information
for the screws and screw locks used in the computer. All screws
listed in this appendix are available in the Computer Screw Kit,
spare part number 407782-001, and the Display Screw Kit, spare
part number 407794-001.
Phillips PM3.0×3.0 Screw Locations
Table A-1
Phillips PM3.0×3.0 Screw
Color Qty. Length Thread
Head
Width
Black 4 3.0 mm 3.0 mm 5.0 mm
Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)
mm
A–2 Maintenance and Service Guide
Screw Listing
Black Phillips PM2.5×5.0 Screw Locations
Table A-2
Black Phillips PM2.5×5.0 Screw
Color Qty. Length Thread
Head
Width
Black 4 5.0 mm 2.5 mm 6.0 mm
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are
captured on the cover by C-clips; documented in Section 5.4)
2 Two screws that secure the memory/Mini PCI module compartment cover
to the computer (screws are captured on the cover by C-clips; documented in
Section 5.6)
mm
Screw Listing
Maintenance and Service Guide A–3
Phillips PM2.5×6.0 Screw Locations
Table A-3
Phillips PM2.5×6.0 Screw
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
2 screws that secure the hard drive to the computer (documented in
Section 5.4)
mm
A–4 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×6.0 Screw Locations
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
3 screws that secure the switch cover to the computer (documented in
Section 5.10)
mm
Screw Listing
Maintenance and Service Guide A–5
Phillips PM2.5×6.0 Screw Location
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
One screw that secures the display hinge support to the base enclosure
(documented in Section 5.17)
mm
A–6 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×6.0 Screw Locations
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
3 screws that secure the top cover to the computer (documented in
Section 5.15)
mm
Screw Listing
Maintenance and Service Guide A–7
Phillips PM2.5×6.0 Screw Location
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
1 screw that secures the USB/audio board to the base enclosure (documented
in Section 5.18)
mm
A–8 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×6.0 Screw Locations
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
4 screws that secure the heat sink to the system board (documented in
Section 5.19)
mm
Screw Listing
Maintenance and Service Guide A–9
Phillips PM2.5×6.0 Screw Location
Table A-3
Phillips PM2.5×6.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 15 6.0 mm 2.5 mm 6.0 mm
Where used:
One screw that secures the speakers to the system board (documented in
Section 5.22)
mm
A–10 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×3.0 Screw Locations
Table A-4
Phillips PM2.5×3.0 Screw
Color Qty. Length Thread
Head
Width
Black 5 3.0 mm 2.5 mm 6.0 mm
Where used:
2 screws that secure the memory shield to the computer (documented in
Section 5.6)
mm
Screw Listing
Maintenance and Service Guide A–11
Phillips PM2.5×3.0 Screw Locations
Table A-4
Phillips PM2.5×3.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 5 3.0 mm 2.5 mm 6.0 mm
Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.15)
mm
A–12 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×3.0 Screw Location
Table A-4
Phillips PM2.5×3.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 5 3.0 mm 2.5 mm 6.0 mm
Where used:
One screw that secures the fan assembly to the system board (documented in
Section 5.21)
mm
Screw Listing
Maintenance and Service Guide A–13
Phillips PM2.5×11.0 Screw Locations
Table A-5
Phillips PM2.5×11.0 Screw
Color Qty. Length Thread
Head
Width
Black 20 11.0 mm 2.5 mm 6.0 mm
Where used:
1 One screw that secures the optical drive to the computer (documented in
Section 5.9)
2 Two screws that secure the switch cover to the computer (documented in
Section 5.10)
mm
A–14 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×11.0 Screw Locations
Table A-5
Phillips PM2.5×11.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 20 11.0 mm 2.5 mm 6.0 mm
Where used:
8 screws that secure the top cover to the computer (documented in
Section 5.15)
mm
Screw Listing
Maintenance and Service Guide A–15
Phillips PM2.5×11.0 Screw Locations
Table A-5
Phillips PM2.5×11.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 20 11.0 mm 2.5 mm 6.0 mm
Where used:
7 screws that secure the top cover to the computer (documented in
Section 5.15)
mm
A–16 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×11.0 Screw Locations
Table A-5
Phillips PM2.5×11.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 20 11.0 mm 2.5 mm 6.0 mm
Where used:
2 screws that secure the system board to the base enclosure (documented in
Section 5.17)
mm
Screw Listing
Maintenance and Service Guide A–17
Phillips PM2.0×4.0 Screw Locations
Table A-6
Phillips PM2.0×4.0 Screw
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
2 screws that secure the optical drive bracket to the optical drive (documented in
Section 5.9)
mm
A–18 Maintenance and Service Guide
Screw Listing
Phillips PM2.0×4.0 Screw Locations
Table A-6
Phillips PM2.0×4.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
5 screws that secure the LED board to the keyboard frame (documented in
Section 5.14)
mm
Screw Listing
Maintenance and Service Guide A–19
Phillips PM2.0×4.0 Screw Locations
Table A-6
Phillips PM2.0×4.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
8 screws that secure the display hinges to the display panel (documented in
Section 5.14)
mm
A–20 Maintenance and Service Guide
Screw Listing
Phillips PM2.0×4.0 Screw Locations
Table A-6
Phillips PM2.0×4.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
2 screws that secure the wireless transceivers to the display enclosure
(documented in Section 5.14)
mm
Screw Listing
Maintenance and Service Guide A–21
Phillips PM2.0×4.0 Screw Location
Table A-6
Phillips PM2.0×4.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
One screw that secures the Bluetooth module to the display hinge support
(documented in Section 5.16)
mm
A–22 Maintenance and Service Guide
Screw Listing
Phillips PM2.0×4.0 Screw Locations
Table A-6
Phillips PM2.0×4.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Black 22 4.0 mm 2.0 mm 5.0 mm
Where used:
1 Two screws that secure the PC Card assembly to the system board
(documented in Section 5.23)
2 Two screws that secure the ExpressCard assembly to the system board
(documented in Section 5.24)
mm
Screw Listing
Maintenance and Service Guide A–23
Silver Phillips PM2.5×5.0 Screw Locations
Table A-7
Silver Phillips PM2.5×5.0 Screw
Color Qty. Length Thread
Head
Width
Silver 6 5.0 mm 2.5 mm 5.0 mm
Where used:
2 screws that secure the switch cover to the computer (documented in
Section 5.10)
mm
A–24 Maintenance and Service Guide
Screw Listing
Silver Phillips PM2.5×5.0 Screw Location
Table A-7
Silver Phillips PM2.5×5.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Silver 6 5.0 mm 2.5 mm 5.0 mm
Where used:
One screw that secures the top cover to the computer (documented in
Section 5.15)
mm
Screw Listing
Maintenance and Service Guide A–25
Silver Phillips PM2.5×5.0 Screw Locations
Table A-7
Silver Phillips PM2.5×5.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Silver 6 5.0 mm 2.5 mm 5.0 mm
Where used:
3 screws that secure the top cover to the computer (documented in
Section 5.15)
mm
A–26 Maintenance and Service Guide
Screw Listing
Phillips PM2.0×6.0 Screw Location
Table A-8
Phillips PM2.0×6.0 Screw
Color Qty. Length Thread
Head
Width
Silver 1 6.0 mm 2.0 mm 5.0 mm
Where used:
One screw that secures the keyboard frame to the computer (documented in
Section 5.11)
mm
Screw Listing
Maintenance and Service Guide A–27
Phillips PM2.0×3.0 Screw Locations
Table A-9
Phillips PM2.0×3.0 Screw
Color Qty. Length Thread
Head
Width
Silver 4 3.0 mm 2.0 mm 5.0 mm
Where used:
4 screws that secure the keyboard to the keyboard frame (documented in
Section 5.13)
mm
A–28 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×7.0 Screw Locations
Table A-10
Phillips PM2.5×7.0 Screw
Color Qty. Length Thread
Head
Width
Silver 14 7.0 mm 2.5 mm 5.0 mm
Where used:
4 screws that secure the display assembly to the computer (documented in
Section 5.14)
mm
Screw Listing
Maintenance and Service Guide A–29
Phillips PM2.5×7.0 Screw Locations
Table A-10
Phillips PM2.5×7.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Silver 14 7.0 mm 2.5 mm 5.0 mm
Where used:
8 screws that secure the display bezel to the display enclosure (documented in
Section 5.14)
mm
A–30 Maintenance and Service Guide
Screw Listing
Phillips PM2.5×7.0 Screw Locations
Table A-10
Phillips PM2.5×7.0 Screw
(Continued)
Color Qty. Length Thread
Head
Width
Silver 14 7.0 mm 2.5 mm 5.0 mm
Where used:
2 screws that secure the display panel to the display enclosure (documented in
Section 5.14)
mm
Screw Listing
Maintenance and Service Guide A–31
Slotted SM1.5×9.0 Screw Locations
Table A-11
Slotted SM1.5×9.0 Screw
Color Qty. Length Thread
Head
Width
Silver 2 9.0 mm 1.5 mm 2.0 mm
Where used:
2 screws that secure the expansion port 2 bracket and fan assembly to
the system board (documented in Section 5.21)
mm
A–32 Maintenance and Service Guide
Screw Listing
Phillips PM3.0×6.0 Screw Locations
Table A-12
Phillips PM3.0×6.0 Screw
Color Qty. Length Thread
Head
Width
Black 2 6.0 mm 3.0 mm 5.0 mm
Where used:
2 screws that secure the fan assembly to the system board (documented in
Section 5.21)
mm
Maintenance and Service Guide B–1
B
Software Update
and Recovery
Updating Software
Updated versions of the software provided with your computer
may be available on the HP Web site.
Most software and BIOS updates on the HP Web site are
packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt,
which contains information regarding installing and
troubleshooting the file.
To update the software:
1. Identify your computer model, product category, and series
or family. Prepare for a system BIOS update by identifying
the BIOS version currently installed on the computer.
If your computer is connected to a network, consult the
network administrator before installing any software updates,
especially system BIOS updates.
✎The computer system BIOS is stored on the system ROM. The
BIOS initializes the operating system, determines how the
computer will interact with the hardware devices, and provides
for data transfer among hardware devices, including the time
and date.
2. Access the updates by visiting the HP Web site at
http://www.hp.com.
3. Install the updates.
B–2 Maintenance and Service Guide
Software Update and Recovery
Updating the BIOS
To determine whether available BIOS updates contain later BIOS
versions than those currently installed on the computer, you need
to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System
BIOS) can be displayed by pressing fn+esc (if you are already in
Microsoft® Windows®) or by opening the Setup Utility.
To use the Setup Utility for displaying BIOS information:
1. Open the Setup Utility by turning on or restarting the
computer, and then pressing f10 while the “Press <F10> to
enter Setup” message is displayed in the lower-left corner of
the screen.
2. If the Setup Utility does not open with the system
information displayed, use the arrow keys to select the
Main menu.
When the Main menu is selected, BIOS and other system
information is displayed.
3. To exit the Setup Utility, use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.
ÄCAUTION: To prevent damage to the computer or an unsuccessful
installation, download and install a BIOS update only when the computer
is connected to reliable external power using the AC adapter. Do not
download or install a BIOS update while the computer is running on
battery power, docked in an optional docking device, or connected to an
optional power source. During the download and installation, follow these
instructions:
■Do not disconnect power from the computer by unplugging the power
cord from the AC outlet.
■Do not shut down the computer or initiate standby or hibernation.
■Do not insert, remove, connect, or disconnect any device, cable,
or cord.
Software Update and Recovery
Maintenance and Service Guide B–3
To download a BIOS update:
1. Access the page on the HP Web site that provides software
for your computer:
Select Start > Help and Support, and then select the
software and drivers update.
2. Follow the instructions on the screen to identify your
computer and access the BIOS update you want to download.
3. At the download area:
a. Identify the BIOS update that is later than the BIOS
version currently installed on your computer. Make a note
of the date, name, or other identifier. You may need this
information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the instructions on the screen to download your
selection to the hard drive.
Make a note of the path to the location on your hard drive
where the BIOS update will be downloaded. You will need
to access this path when you are ready to install the update.
✎If you connect your computer to a network, consult the
network administrator before installing any software updates,
especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that
are displayed on the screen after the download is complete. If no
instructions are displayed, follow these steps:
1. Open Windows Explorer by selecting Start > All
Programs > Accessories > Windows Explorer.
2. In the left pane of the Windows Explorer window:
a. Click My Computer and then your hard drive
designation. The hard drive designation is typically
Local Disk (C:).
b. Using the hard drive path you recorded earlier, open
the folder on your hard drive that contains the update.
B–4 Maintenance and Service Guide
Software Update and Recovery
3. Double-click the file that has an .exe extension (for example,
filename.exe).
The BIOS installation begins.
4. Complete the installation by following the instructions on the
screen.
✎After a message on the screen reports a successful installation,
you can delete the downloaded file from your hard drive.
Updating Software Programs and Drivers
To download and install software other than a BIOS update:
1. Access the page on the HP Web site that provides software
for your computer:
Select Start > Help and Support, and then select the
software and drivers update.
2. Follow the instructions on the screen to find the software you
want to update.
3. At the download area, select the software you want to
download and follow the instructions on the screen.
✎Make a note of the path to the location on your hard drive
where the software will be downloaded. You will need to
access this path when you are ready to install the software.
4. When the download is complete, open Windows Explorer by
selecting Start > All Programs > Accessories > Windows
Explorer.
5. In the left pane of the Windows Explorer window:
a. Click My Computer and then your hard drive
designation. The hard drive designation is typically
Local Disk (C:).
b. Using the hard drive path you recorded earlier, open
the folder on your hard drive that contains the update.
Software Update and Recovery
Maintenance and Service Guide B–5
6. Double-click the file that has an .exe extension (for example,
filename.exe).
The installation begins.
7. Complete the installation by following the instructions on the
screen.
✎After a message on the screen reports a successful installation,
you can delete the download package from your hard drive.
Recovering System Information
Tools provided by the operating system and PC Recovery
software are designed to help you with the following tasks for
safeguarding your information and restoring it in case of a system
failure:
■Back up your information regularly to protect your important
system files.
■Make a set of recovery discs (PC Recovery software feature).
Recovery discs are used to start up (boot) your computer and
restore the operating system and software programs to factory
settings in case of system failure or instability.
■Create system restore points (operating system feature).
System restore points allow you to reverse undesirable
changes to your computer by restoring the computer to an
earlier state.
■Recover a program or driver (PC Recovery software feature).
This feature helps you reinstall a program or driver without
performing a full system recovery.
■Perform a full system recovery (PC Recovery software
feature). With PC Recovery, you can recover your full
factory image if you experience system failure or instability.
PC Recovery works from a dedicated recovery partition on
the hard drive or from recovery discs you create.
B–6 Maintenance and Service Guide
Software Update and Recovery
Backing Up Your Information
When to Back Up
■On a regularly scheduled basis.
✎Set reminders to back up your information periodically.
■Before the computer is repaired or restored.
■Before you add or modify hardware or software.
Backup Suggestions
■Create system restore points using Windows XP Professional
System Restore feature.
■Store personal files in the My Documents folder and back up
these folders periodically.
■Back up templates stored in their associated programs.
■Save customized settings in a window, toolbar, or menu bar
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your
preferences.
To copy the screen and paste it into a Word document:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. To paste the copied images into a document, open Word,
and then select Edit > Paste.
Software Update and Recovery
Maintenance and Service Guide B–7
Using System Restore Points
When you back up your system, you are creating a system restore
point. A system restore point allows you to save and name a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
✎Recovering to an earlier restore point does not affect data files
saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased
protection for your system files and settings.
When to Create Restore Points
■Before you add or extensively modify software or hardware.
■Periodically, whenever the system is performing optimally.
✎If you revert to a restore point and then change your mind, you
can reverse the restoration.
Create a System Restore Point
1. Select Start > Help and Support, and then click System
Restore.
The System Restore window opens.
2. Click Create a restore point, and then click Next.
3. Follow the on-screen instructions.
B–8 Maintenance and Service Guide
Software Update and Recovery
Restore to a Previous Date and Time
To revert to a restore point (created at a previous date and time),
when the computer was functioning optimally:
1. Select Start > Help and Support, and then click System
Restore.
The System Restore window opens.
2. Click Restore my computer to an earlier time, and then
click Next.
3. Follow the on-screen instructions.
Creating Recovery Discs
PC Recovery Disc Creator creates a set of recovery CDs or DVDs
for the computer. Use recovery discs to restore the operating
system and software programs to factory settings, in case of
system failure or instability.
✎Handle these discs carefully and keep them in a safe place. The
software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
■You will need high quality CD-R, DVD-R, or DVD+R media
(purchased separately).
✎DVD±RW/R and double-layer DVD±RW are not compatible
with the PC Recovery Disc Creator software.
■The computer must be connected to AC power during this
process.
■Only one set of recovery discs can be created per computer.
Software Update and Recovery
Maintenance and Service Guide B–9
■Number each disc before inserting it into the computer
optical drive.
■If necessary, you can exit the program before you have
finished creating the recovery discs. The next time you open
PC Recovery Disc Creator, you will be prompted to continue
the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > System Recovery >
PC Recovery Disc Creator.
The PC Recovery Disc Creator tool opens.
2. Click Next.
✎If you are operating the computer on battery power, you will be
prompted to connect to AC power before you can go to the
next step.
3. Select the type of disc you want to use and click Next.
✎The software examines the image and displays the number of
blank discs needed to create your recovery discs.
4. Insert the first disc and follow the on-screen instructions to
complete the creation of the recovery discs.
B–10 Maintenance and Service Guide
Software Update and Recovery
Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally
erased or is damaged, the Application and Driver Recovery tool
allows you to reinstall it.
✎Software not provided with this computer must be reinstalled
from the disc provided by the manufacturer or downloaded
from the manufacturer's Web site.
✎Before reinstalling the program, be sure it is fully uninstalled.
The Application and Driver Recovery tool replaces corrupted
system files and reinstalls deleted system files within the
program.
■In most cases, if the program you are reinstalling is still on
your computer, the reinstallation process does not affect your
personal settings.
■In all cases, if a program has been deleted from your
computer, the reinstallation process reinstalls the program or
utility to the factory image but cannot restore your personal
settings.
Reinstalling Preinstalled Programs and
Drivers
1. Remove the program or driver:
✎In some cases, drivers are not listed in the Add or Remove
Programs list. If the driver is not listed, it does not need to be
removed.
a. Select Start > Control Panel > Add or Remove
Programs.
b. Click the program or driver you want to remove, and then
click Change/Remove.
Software Update and Recovery
Maintenance and Service Guide B–11
2. Select Start > All Programs > System Recovery >
Application and Driver Recovery.
The Application and Driver Recovery tool opens.
3. Select Application Installation or Driver Installation, and
then click Next.
4. Follow the on-screen instructions to complete the program or
driver recovery.
5. Restart the computer if prompted.
Reinstalling Programs from Discs
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the installation
instructions on the screen.
3. Restart the computer if prompted.
Performing a Recovery
PC Recovery software allows you to repair or restore the system
if you experience system failure or instability. PC Recovery
works from recovery discs that you create or from a dedicated
recovery partition on the hard drive.
✎Microsoft Windows XP has its own built-in repair features,
such as System Restore and driver roll-back capabilities. If you
have not already tried these features, try them before using
PC Recovery.
✎PC Recovery only recovers software that was preinstalled at
the factory. Software not provided with this computer must be
reinstalled from the disc provided by the manufacturer or
downloaded from the manufacturer's Web site.
B–12 Maintenance and Service Guide
Software Update and Recovery
Recovering from the Recovery Discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Recovering from the Partition on the
Hard Drive
You can perform a recovery from the partition on the hard drive
from either the Start button or f11.
To restore the system from the partition:
1. Access the PC Recovery tool:
❏To access PC Recovery from the Start button, select
Start > All Programs > System Recovery >
PC Recovery.
❏To access PC Recovery from f11, restart the computer and
press f11 while the “Press <F11> for recovery” message is
displayed on the screen.
The PC Recovery tool opens.
2. Select PC Recovery and click Next.
The computer restarts and the PC Recovery tool opens.
3. Click OK.
4. Follow the on-screen instructions to complete the system
recovery.
If you want to perform a destructive recovery:
✎A destructive recovery formats the hard drive and restores the
computer to its factory state. Select this option only as a last
resort.
Software Update and Recovery
Maintenance and Service Guide B–13
a. Click Advanced Options on the System Recovery screen.
b. Select Destructive Recovery and follow the on-screen
instructions.
Deleting the Recovery Partition on the
Hard Drive
The PC Recovery Advanced Options menu provides the option of
deleting the recovery partition, which will increase space on the
hard drive. Delete the recovery partition only if you have already
created recovery discs.
ÄCAUTION: After you create the recovery discs, you can increase
space on the hard drive by deleting the recovery partition. However,
doing this is not recommended. If you delete this partition, you will lose
any information that is on the partition, including the PC Recovery
software. Thereafter, you must use the recovery discs to access PC
Recovery software.
To delete the recovery partition:
1. If you have not already created recovery discs, create
them now.
2. Select Start > All Programs > System Recovery >
PC Recovery.
The PC Recovery tool opens.
3. Select PC Recovery and click Next.
The computer restarts and the PC Recovery tools opens.
4. Click OK.
5. At the System Recovery screen, click Advanced Options.
6. Select Delete Recovery Partition (not recommended) and
follow the on-screen instructions.
B–14 Maintenance and Service Guide
Software Update and Recovery
Updating Reinstalled Software
After you perform a system recovery, connect to the Internet to
update all reinstalled software.
To access update links for the operating system and other
software provided on your computer:
»Select Start > Help and Support.
To update optional software, follow the instructions provided by
the software manufacturer. Some programs include an update
feature you can access from a Help button or menu within the
program.
Maintenance and Service Guide C–1
C
Display Component Recycling
ÅWARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
ÄCAUTION: The procedures in this appendix can result in damage
to display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
✎Materials Disposal
This HP product contains mercury in the display assembly
backlight and may require special handling at end-of-life.
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or visit the Electronic Industries Alliance
(EIA) at http://www.eiae.org.
C–2 Maintenance and Service Guide
Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the LCD panel 2.
✎Disassembly procedures differ from one display assembly to
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.
Refer to Section 5.14, “Display Assembly,” for display assembly
disassembly steps.
Display Component Recycling
Maintenance and Service Guide C–3
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
C–4 Maintenance and Service Guide
Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until the
bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
Display Component Recycling
Maintenance and Service Guide C–5
4. Disconnect all LCD panel cables 1 from the display inverter
board and remove the inverter board 2.
Removing the Display Inverter Board
C–6 Maintenance and Service Guide
Display Component Recycling
5. Remove all screws 1 that secure the LCD panel to the
display enclosure.
6. Remove the LCD panel 2 from the display enclosure.
Removing the LCD Panel
Display Component Recycling
Maintenance and Service Guide C–7
7. Turn the LCD panel upside down.
8. Remove all screws that secure the LCD panel frame to the
LCD panel.
Removing the LCD Panel Frame Screws
C–8 Maintenance and Service Guide
Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the side
of the LCD panel to the LCD panel frame.
10. Remove the LCD panel frame 2 from the display panel.
Removing the LCD Panel Frame
Display Component Recycling
Maintenance and Service Guide C–9
11. Remove the screws 1 that secure the backlight cover to the
LCD panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
C–10 Maintenance and Service Guide
Display Component Recycling
14. Turn the LCD panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
LCD panel.
Releasing the Backlight Cables
Display Component Recycling
Maintenance and Service Guide C–11
16. Turn the LCD panel upside down.
17. Remove the backlight frame from the LCD panel.
Removing the Backlight Frame
C–12 Maintenance and Service Guide
Display Component Recycling
ÅWARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
18. Slide the backlight out of the backlight frame.
Removing the Backlight
Display Component Recycling
Maintenance and Service Guide C–13
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the LCD
rear panel.
21. Release the LCD panel 3 from the LCD rear panel.
22. Release the tape 4 that secures the LCD panel to the LCD
rear panel.
Releasing the LCD Panel
C–14 Maintenance and Service Guide
Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the backlight and LCD panel.
Maintenance and Service Guide D–1
D
Connector Pin Assignments
Table D-1
Universal Serial Bus
Pin Signal Pin Signal
1 +5 VDC 3 Data +
2 Data – 4 Ground
D–2 Maintenance and Service Guide
Connector Pin Assignments
Table D-2
RJ-45 (Network)
Pin Signal Pin Signal
1 Transmit + 5 Unused
2 Transmit – 6 Receive –
3 Receive + 7 Unused
4 Unused 8 Unused
Connector Pin Assignments
Maintenance and Service Guide D–3
Table D-3
S-Video-Out
Pin Signal Pin Signal
1 TV-Ground 5 TV-CD
2 TV-CVBS 6 TV-Ground
3 TV-Ground 7 TV-YD
4 TV-Ground
D–4 Maintenance and Service Guide
Connector Pin Assignments
Table D-4
External Monitor
Pin Signal Pin Signal
1 Red analog 9 +5 VDC
2 Green analog 10 Ground
3 Blue analog 11 Monitor detect
4 Not connected 12 DDC 2B data
5 Ground 13 Horizontal sync
6 Ground analog 14 Vertical sync
7 Ground analog 15 DDC 2B clock
8 Ground analog
Connector Pin Assignments
Maintenance and Service Guide D–5
Table D-5
RJ-11 (Modem)
Pin Signal Pin Signal
1 Unused 4 Unused
2Tip 5Unused
3 Ring 6 Unused
D–6 Maintenance and Service Guide
Connector Pin Assignments
Table D-6
Audio-In (Microphone)
Pin Signal Pin Signal
1 Audio signal in 3 Ground
2 Audio signal in
Table D-7
Audio-Out (Headphone)
Pin Signal Pin Signal
1 Audio out, left channel 3 Ground
2 Audio out, right channel
Maintenance and Service Guide E–1
E
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used.
E–2 Maintenance and Service Guide
Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
■The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
Power Cord Set Requirements
Maintenance and Service Guide E–3
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region Accredited Agency Applicable Note Number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
✎NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
E–4 Maintenance and Service Guide
Power Cord Set Requirements
Korea EK 4
The Netherlands KEMA 1
Norway NEMKO 1
People’s Republic
of China
CCC 5
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
United Kingdom BSI 1
United States UL 2
✎NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
3-Conductor Power Cord Set Requirements
(Continued)
Country/Region Accredited Agency Applicable Note Number
Maintenance and Service Guide Index–1
Index
1394 port 1–11
A
all-in-one media cable, spare
part number 3–18
analog TV tuner, spare part
number 3–18, 3–24
arrow keys 1–13
audio troubleshooting 2–21
audio Y-cable 2, spare part
number 3–18
audio-in jack
location 1–8
pin assignments D–6
audio-out jack
location 1–8
pin assignments D–6
B
base enclosure, spare part
numbers 3–9, 3–22, 5–41
battery
removal 5–4
spare part numbers 3–9,
3–23, 5–4
battery bay 1–9, 1–18
battery light 1–7
battery release latch 1–18
Bluetooth module
removal 5–49
spare part number 3–7,
3–20, 5–49
Bluetooth module cable
illustrated 3–15
removal 5–50
bottom components 1–18
Bracket Kit
contents 3–7
spare part number 3–7,
3–22
C
Cable Kit
components 3–15
spare part number 3–5,
3–15, 3–21
cables, service considerations
4–2
caps lock key 1–13
caps lock light 1–14
CMOS clearing 1–4
CMOS settings 1–4
components
bottom 1–18
front 1–6
keyboard 1–12
Index–2 Maintenance and Service Guide
Index
left-side 1–9, 1–10
right-side 1–8
top 1–14, 1–16
composite S-Video and audio
cable, spare part number
3–18, 3–24
computer feet
illustrated 3–14
locations 5–10
Computer Setup
Advanced Menu 2–5
Diagnostics Menu 2–4
File Menu 2–2
overview 2–1
Security Menu 2–3
computer specifications 6–1
computer, resetting 1–4
connector pin assignments
external monitor D–4
headphone D–6
microphone D–6
monitor D–4
RJ-11 D–5
RJ-45 D–2
S-Video-out D–3
Universal Serial Bus (USB)
D–1
connectors, service
considerations 4–2
D
design overview 1–20
Digital Media Slot 1–11
Digital Media Slot light 1–11
disassembly sequence chart
5–2
diskette drive
OS loading problems 2–19
precautions 4–3
display assembly
removal 5–30
spare part numbers 3–3,
3–23, 5–30
specifications 6–3
Display Hinge Kit, spare part
number 3–13, 3–22, 5–33
display hinge support, removal
5–53
display hinges, removal 5–39
display inverter board
removal 5–37
spare part number 3–13,
3–22, 5–33, 5–37
Display Label Kit, spare part
number 3–13, 3–24, 5–33
display panel
removal 5–37
spare part numbers 3–22
Display Panel Kit, spare part
number 3–13, 5–33, 5–37
Display Plastics Kit
components 3–13
spare part number 3–13,
3–22, 5–33
display release latch 1–7
Display Screw Kit, spare part
number 3–13, 3–22, 5–33
drive light 1–7
drives, preventing damage 4–3
DVB-T TV tuner antenna,
spare part number 3–18,
3–25
Index
Maintenance and Service Guide Index–3
DVB-T TV tuner, spare part
number 3–18, 3–25
DVD/CD-RW Combo Drive
precautions 4–3
removal 5–17
spare part numbers 3–5,
3–17, 3–23, 3–25, 5–17
specifications 6–6
DVD±RW and CD-RW
Combo Drive
precautions 4–3
removal 5–17
spare part numbers 3–5,
3–17, 3–21, 3–23, 3–26,
5–17
specifications 6–8
E
electrostatic discharge 4–4,
4–8
expansion port 2 1–11
expansion product
troubleshooting 2–14
ExpressCard assembly
removal 5–76
spare part number 3–5,
3–22, 5–76
ExpressCard bracket, removal
5–55
ExpressCard slot 1–8
ExpressCard slot bezel
illustrated 3–14
removal 5–52
external monitor port
location 1–10
pin assignments D–4
F
f1 to f12 keys 1–13
fan assembly
removal 5–68
spare part number 3–7,
3–22, 5–68
features 1–2
feet
illustrated 3–14
locations 5–10
flowcharts, troubleshooting
no audio 2–21, 2–22
no network/modem
connection 2–26
no OS loading 2–15
no OS loading from
diskette drive 2–19
no OS loading from hard
drive 2–16, 2–17, 2–18
no OS loading from optical
drive 2–20
no power 2–8, 2–10, 2–11
no video 2–12, 2–13
nonfunctioning device
2–23
nonfunctioning docking
device 2–14
nonfunctioning keyboard
2–24
nonfunctioning pointing
device 2–25
fn key 1–13
front components 1–6
Index–4 Maintenance and Service Guide
Index
G
grounding equipment and
methods 4–7
H
hard drive
OS loading problems 2–16
precautions 4–3
removal 5–6
spare part numbers 3–11,
3–17, 3–25, 5–6
specifications 6–4
hard drive bay 1–19
hard drive cover
illustrated 3–14
removal 5–7
spare part number 3–7,
3–14, 3–25
headphone jack
location 1–8
pin assignments D–6
headset, spare part number
3–19, 3–20
heat sink
removal 5–61
spare part number 3–7,
3–21, 5–61
HP remote control, spare part
number 3–18
I
I/O address specifications
6–12
interrupt specifications 6–10
K
keyboard
removal 5–28
spare part numbers 3–3,
3–23, 3–24, 5–28
troubleshooting 2–24
keyboard components 1–12
keyboard frame
removal 5–22
spare part number 3–3,
3–22, 5–22
keypad keys 1–13
L
Label Kit, spare part number
3–18, 3–21
LED board
removal 5–26
spare part numbers 3–3,
3–25, 5–26
left-side components 1–9,
1–10
M
mass storage devices, spare
part numbers 3–16
media cable, spare part number
3–18
memory map specifications
6–15
memory module
removal 5–11
spare part numbers 3–11,
3–20, 3–21, 3–23, 5–11
memory shield, removal 5–12
Index
Maintenance and Service Guide Index–5
memory/Mini PCI module
compartment cover
illustrated 3–14
location 1–19
removal 5–11
microphone jack
location 1–8
pin assignments D–6
Mini PCI communications
module
removal 5–14
spare part numbers 3–11,
3–20, 5–14
modem connector and cable
illustrated 3–15
removal 5–58
modem jack
location 1–8
pin assignments D–5
modem module
troubleshooting 2–26
monitor port
location 1–10
pin assignments D–4
N
network jack
location 1–10
pin assignments D–2
network, troubleshooting 2–26
nonfunctioning device,
troubleshooting 2–14, 2–23
num lock key 1–13
num lock light 1–15
O
optical drive
location 1–8, 1–18
OS loading problems 2–20
precautions 4–3
removal 5–17
spare part numbers 3–5,
3–17, 5–17
specifications 6–6
optical drive bracket, removal
5–19
P
packing precautions 4–5
password clearing 1–4
password, resetting 1–4
PC Card assembly
removal 5–73
spare part number 3–5,
3–23, 5–73
PC Card eject button 1–11
PC Card slot 1–11
PC Card slot bezel, illustrated
3–14
plastic parts 4–2
Plastics Kit
components 3–14
spare part number 3–7,
3–14, 3–21
pointing device,
troubleshooting 2–25
power button 1–15
power connector 1–8
Index–6 Maintenance and Service Guide
Index
power connector cable
illustrated 3–15
removal 5–57
spare part number 3–5,
3–15
power connector cable, spare
part number 3–25
power cord
set requirements E–2
spare part numbers 3–19,
3–21
power light 1–7, 1–14
power management features
1–5
power supply, spare part
number 3–18, 3–21
power, troubleshooting 2–8
precautions
diskette drive 4–3
DVD/CD-RW Combo
Drive 4–3
DVD±RW and CD-RW
Combo Drive 4–3
hard drive 4–3
optical drive 4–3
processor
removal 5–64
spare part numbers 3–9,
3–20, 3–23, 3–26, 5–64
Q
QuickLaunch buttons 1–15
R
remote control, spare part
number 3–18, 3–21
removal
preliminaries 4–1
procedures 5–1
replacement
preliminaries 4–1
procedures 5–1
RF cable, spare part number
3–18, 3–25
RF input adapter cable, spare
part number 3–18, 3–24
right-side components 1–8
RJ-11 jack
location 1–8
pin assignments D–5
RJ-45 jack
location 1–10
pin assignments D–2
RTC battery
removal 5–16
spare part number 3–9,
3–22, 5–16
Rubber Pad Kit, spare part
numbers 3–21
S
Screw Kit
contents A–1
spare part numbers 3–13,
3–19, 3–22, 5–33, A–1
screw listing A–1
SD Memory Card, spare part
numbers 3–11, 3–20, 3–21
security cable slot 1–10
serial number 3–1, 5–1
service considerations 4–2
Index
Maintenance and Service Guide Index–7
speakers
location 1–7
removal 5–71
spare part number 3–9,
3–22, 5–71
specifications
computer 6–1
display assembly 6–3
DVD/CD-RW Combo
Drive 6–6
DVD±RW and CD-RW
Combo Drive 6–8
hard drive 6–4
I/O addresses 6–12
interrupts 6–10
memory map 6–15
optical drive 6–6
system DMA 6–16
static shielding materials 4–8
S-Video-out jack
location 1–10
pin assignments D–3
switch cover
removal 5–20
spare part numbers 3–3,
3–23, 5–20
system board
removal 5–51
spare part numbers 3–7,
3–25, 5–51
system DMA 6–16
system memory map 6–15
T
thermal paste
replacement 5–63
spare part number 3–7,
3–22, 5–61, 5–64
tools required 4–1
top components 1–14, 1–16
top cover
removal 5–41
spare part number 3–3,
3–22, 5–41
TouchPad bracket, spare part
number 3–3, 3–22, 5–41
TouchPad cable
illustrated 3–15
removal 5–48
transporting precautions 4–5
troubleshooting
audio 2–21
Computer Setup 2–1
expansion product 2–14
flowcharts 2–6
keyboard 2–24
modem 2–26
network 2–26
nonfunctioning device
2–14, 2–23
OS loading 2–15
overview 2–1
pointing device 2–25
power 2–8
video 2–12
TV tuner remote control, spare
part number 3–18, 3–25
Index–8 Maintenance and Service Guide
Index
U
Universal Serial Bus (USB)
port
location 1–8, 1–11
pin assignments D–1
unknown password 1–4
USB digital drive, spare part
number 3–17, 3–19, 3–20
USB infrared receiver, spare
part number 3–18, 3–25
USB travel mouse, spare part
number 3–19, 3–20
USB/audio board
removal 5–59
spare part numbers 3–7,
3–25, 5–59
USB/audio board cable
illustrated 3–15
removal 5–60
V
vent, locations 1–9, 1–19
video troubleshooting 2–12
volume buttons 1–15
W
Windows applications key
1–13
Windows logo key 1–13
wireless antenna
removal 5–40
spare part number 3–13,
3–22, 5–33
wireless button 1–15
wireless light 1–9, 1–15
workstation precautions 4–6

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