Hp Prolight Server Troubleshooting Guide Users Manual ProLiant Servers

2015-02-09

• HP ProLiant Servers Troubleshooting Guide
• Notice
• Contents
• Introduction
  • What's new
  • Revision history
    • 375445-xx4 (May 2006)
    • 375445-xx3 (September 2005)
• Getting started
  • Pre-diagnostic steps
    • Important safety information
      • Symbols on equipment
      • Warnings and cautions
    • Symptom information
    • Prepare the server for diagnosis
• Common problem resolution
  • Loose connections
  • Service notifications
  • Updating firmware
  • Hard drive guidelines
    • SAS and SATA hard drive guidelines
    • SCSI hard drive guidelines
  • Hot-plug SCSI hard drive LED combinations
  • SAS and SATA hard drive LED combinations
• Diagnostic flowcharts
  • Troubleshooting flowcharts
    • Start diagnosis flowchart
    • General diagnosis flowchart
    • Power-on problems flowchart
      • Server power-on problems flowchart
      • p-Class server blade power-on problems flowchart
      • c-Class server blade power-on problems flowchart
    • POST problems flowchart
      • Server and p-Class server blade POST problems flowchart
      • c-Class server blade POST problems flowchart
    • Operating system boot problems flowchart
    • Server fault indications flowchart
      • Server and p-Class server blade fault indications flowchart
      • c-Class server blade fault indications flowchart
• Hardware problems
  • Procedures for all ProLiant servers
  • Power problems
    • Power source problems
    • Power supply problems
    • UPS problems
      • UPS is not working properly
      • Low battery warning is displayed
      • One or more LEDs on the UPS is red
  • General hardware problems
    • Problems with new hardware
    • Unknown problem
    • Third-party device problems
      • Testing the device
  • Internal system problems
    • CD-ROM and DVD drive problems
      • System does not boot from the drive
      • Data read from the drive is inconsistent, or drive cannot read data
      • Drive is not detected
    • Diskette drive problems
      • Diskette drive light stays on
      • A problem has occurred with a diskette transaction
      • Diskette drive cannot read a diskette
      • Drive is not found
      • Non-system disk message is displayed
      • Diskette drive cannot write to a diskette
    • Tape drive problems
      • Stuck tape issue
      • Read/write issue
      • Backup issue
      • Media issue
    • Hard drive problems
      • System completes POST but hard drive fails
      • No hard drives are recognized
      • Hard drive is not recognized by the server
      • A new hard drive is not recognized
      • You are unable to access data
      • Server response time is slower than usual
    • Fan problems
      • General fan problems are occurring
      • Hot-plug fan problems are occurring
    • Memory problems
      • General memory problems are occurring
      • Server is out of memory
      • Memory count error exists
      • Server fails to recognize existing memory
      • Server fails to recognize new memory
    • PPM problems
    • Processor problems
  • System open circuits and short circuits
  • External device problems
    • Video problems
      • Screen is blank for more than 60 seconds after you power up the server
      • Monitor does not function properly with energy saver features
      • Video colors are wrong
      • Slow-moving horizontal lines are displayed
    • Mouse and keyboard problems
    • Audio problems
    • Printer problems
      • Printer does not print
      • Printer output is garbled
    • Local I/O cable problems
    • Modem problems
      • No dial tone exists
      • No response occurs when you type AT commands
      • AT commands are not visible
      • Data is displayed as garbled characters after the connection is established
      • Modem does not answer an incoming call
      • Modem does not connect to another modem
      • Modem disconnects while online
      • AT command initialization string is not working
      • Connection errors are occurring
      • You are unable to connect to an online subscription service
      • You are unable to connect at 56 Kbps
    • Network controller problems
      • Network controller is installed but not working
      • Network controller has stopped working
      • Network controller stopped working when an expansion board was added
      • Problems are occurring with the network interconnect blades
• Software problems
  • Operating system problems and resolutions
    • Operating system problems
      • Operating system locks up
      • General protection fault occurs
      • Errors are displayed in the error log
      • Problems occur after the installation of a service pack
      • NetWare attempts to load MEGA4 XX.HAM or 120PCI.HAM during installation, and a RILOE II board is installed
      • During installation of Sun Solaris, the system locks up or a panic erro occurs
      • Operating system issues with Intel® dual-core processors (Hyper-Threading enabled)
    • Operating system updates
    • Restoring to a backed-up version
    • When to Reconfigure or Reload Software
    • Linux operating systems
  • Application software problems
    • Software locks up
    • Errors occur after a software setting is changed
    • Errors occur after the system software is changed
    • Errors occur after an application is installed
  • Remote ROM flash problems
    • General remote ROM flash problems are occurring
    • Command-line syntax error
    • Access denied on target computer
    • Invalid or incorrect command-line parameters
    • Network connection fails on remote communication
    • Failure occurs during ROM flash
    • Target system is not supported
• Software tools and solutions
  • Configuration tools
    • Array Configuration Utility
    • SmartStart software
    • SmartStart Scripting Toolkit
    • HP ROM-Based Setup Utility
      • Using RBSU
      • Auto-configuration process
      • Boot options
      • BIOS Serial Console
      • Configuring online spare memory
    • Option ROM Configuration for Arrays
    • HP ProLiant Essentials Rapid Deployment Pack
    • Re-entering the server serial number and product ID
    • Management CD
  • Management tools
    • Automatic Server Recovery
    • ROMPaq utility
    • Remote Insight Lights-Out Edition II
    • Integrated Lights-Out technology
    • Erase Utility
    • StorageWorks library and tape tools
    • HP Systems Insight Manager
    • Management Agents
    • HP ProLiant Essentials Virtualization Management Software
    • HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition
    • HP BladeSystem Essentials Insight Control Data Center Edition
    • HP Control Tower
    • System Management homepage
    • USB support
    • Clustering software
  • Diagnostic tools
    • HP Insight Diagnostics
      • Smart Array SCSI Diagnosis feature
    • Survey Utility
    • Integrated Management Log
    • Array Diagnostic Utility
  • Remote support and analysis tools
    • HP Instant Support Enterprise Edition
    • Web-Based Enterprise Service
    • Open Services Event Manager
  • Keeping the system current
    • Drivers
    • Version control
    • Resource Paqs
    • ProLiant Support Packs
    • Operating system version support
    • SoftPaqs
    • Change control and proactive notification
    • Care Pack
  • Firmware maintenance
    • Types of ROM
      • System ROM
      • Option ROMs
    • Methods for updating firmware
      • Online ROM flash technology
      • Offline ROM flash technology
    • Current firmware versions
    • Updating firmware
• HP resources for troubleshooting
  • Online resources
    • HP website
    • Server documentation
    • Service notifications
    • Subscriber's choice
    • Natural language search assistant
    • Care Pack
    • White papers
  • General server resources
    • Additional product information
    • Device driver information
    • External cabling information
    • Fault tolerance, security, care and maintenance, configuration and setup
    • Installation and configuration information for the server management system
    • Installation and configuration information for the server setup software
    • iLO information
    • Key features, option part numbers
    • Management of the server
    • Operating system installation and configuration information (for factory-installed operating systems)
    • Operating system version support
    • Overview of server features and installation instructions
    • Power capacity
    • Registering the server
    • Server configuration information
    • Software installation and configuration of the server
    • Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts
    • Server and option specifications, symbols, installation warn
    • Teardown procedures, part numbers, specifications
    • Technical topics
• Error messages
  • ADU error messages
    • Introduction to ADU error messages
    • Accelerator Board not Detected
    • Accelerator Error Log
    • Accelerator Parity Read Errors: X
    • Accelerator Parity Write Errors: X
    • Accelerator Status: Cache was Automatically Configured During Last Controller
    • Accelerator Status: Data in the Cache was Lost...
    • Accelerator Status: Dirty Data Detected has Reached Limit...
    • Accelerator Status: Dirty Data Detected...
    • Accelerator Status: Excessive ECC Errors Detected in at Least One Cache Line...
    • Accelerator Status: Excessive ECC Errors Detected in Multiple Cache Lines...
    • Accelerator Status: Obsolete Data Detected
    • Accelerator Status: Obsolete Data was Discarded
    • Accelerator Status: Obsolete Data was Flushed (Written) to Drives
    • Accelerator Status: Permanently Disabled
    • Accelerator Status: Possible Data Loss in Cache
    • Accelerator Status: Temporarily Disabled
    • Accelerator Status: Unrecognized Status
    • Accelerator Status: Valid Data Found at Reset
    • Accelerator Status: Warranty Alert
    • Adapter/NVRAM ID Mismatch
    • Array Accelerator Battery Pack X not Fully Charged
    • Array Accelerator Battery Pack X Below Reference Voltage (Recharing)
    • Board in Use by Expand Operation
    • Board not Attached
    • Cache Has Been Disabled Because ADG Enabler Dongle is Broken or Missing
    • Cache Has Been Disabled; Likely Caused By a Loose Pin on One of the RAM Chips
    • Configuration Signature is Zero
    • Configuration Signature Mismatch
    • Controller Communication Failure Occurred
    • Controller Detected. NVRAM Configuration not Present
    • Controller Firmware Needs Upgrading
    • Controller is Located in Special "Video" Slot
    • Controller Is Not Configured
    • Controller Reported POST Error. Error Code: X
    • Controller Restarted with a Signature of Zero
    • Disable Command Issued
    • Drive (Bay) X Firmware Needs Upgrading
    • Drive (Bay) X has Insufficient Capacity for its Configuration
    • Drive (Bay) X has Invalid M&P Stamp
    • Drive (Bay) X Has Loose Cable
    • Drive (Bay) X is a Replacement Drive
    • Drive (Bay) X is a Replacement Drive Marked OK
    • Drive (Bay) X is Failed
    • Drive (Bay) X is Undergoing Drive Recovery
    • Drive (Bay) X Upload Code Not Readable
    • Drive (Bay) X Was Inadvertently Replaced
    • Drive Monitoring Features Are Unobtainable
    • Drive Monitoring is NOT Enabled for SCSI Port X Drive ID Y
    • Drive Time-Out Occurred on Physical Drive Bay X
    • Drive X Indicates Position Y
    • Duplicate Write Memory Error
    • Error Occurred Reading RIS Copy from SCSI Port X Drive ID
    • FYI: Drive (Bay) X is Third-Party Supplied
    • Identify Logical Drive Data did not Match with NVRAM
    • Insufficient adapter resources
    • Inter-Controller Link Connection Could Not Be Established
    • Less Than 75% Batteries at Sufficient Voltage
    • Less Than 75% of Batteries at Sufficient Voltage Battery Pack X Below Reference Voltage
    • Logical Drive X Failed Due to Cache Error
    • Logical Drive X Status = Failed
    • Logical Drive X Status = Interim Recovery (Volume Functional, but not Fault Tolerant)
    • Logical Drive X Status = Loose Cable Detected...
    • Logical Drive X Status = Overheated
    • Logical Drive X Status = Overheating
    • Logical Drive X Status = Recovering (rebuilding data on a replaced drive)
    • Logical Drive X Status = Wrong Drive Replaced
    • Loose Cable Detected - Logical Drives May Be Marked FAILED Until Corrected
    • Mirror Data Miscompare
    • No Configuration for Array Accelerator Board
    • One or More Drives is Unable to Support Redundant Controller Operation
    • Other Controller Indicates Different Hardware Model
    • Other Controller Indicates Different Firmware Version
    • Other Controller Indicates Different Cache Size
    • Processor Reduced Power Mode Enabled in RBSU
    • Processor Not Started (Processor Stalled)
    • Processor Not Started (Stepping Does Not Match)
    • Processor Not Started (Unsupported Processor Stepping)
    • Processor Not Supported (Unsupported Core Speed)
    • RIS Copies Between Drives Do Not Match
    • SCSI Port X Drive ID Y Failed - REPLACE (failure message)
    • SCSI Port X, Drive ID Y Firmware Needs Upgrading
    • SCSI Port X, Drive ID Y Has Exceeded the Following Threshold(s)
    • SCSI Port X, Drive ID Y is not Stamped for Monitoring
    • SCSI Port X, Drive ID Y May Have a Loose Connection...
    • SCSI Port X, Drive ID Y RIS Copies Within This Drive Do Not Match
    • SCSI Port X, Drive ID Y...S.M.A.R.T. Predictive Failure Errors Have Been Detected in the Factory Monitor and Performance Data...
    • SCSI Port X, Drive ID Y...S.M.A.R.T. Predictive Failure Errors Have Been Detected in the Power Monitor and Performance Data...
    • SCSI Port X, Drive ID Y Was Replaced On a Good Volume: (failure message)
    • Set Configuration Command Issued
    • Soft firmware upgrade required
    • Storage Enclosure on SCSI Bus X has a Cabling Error (Bus Disabled)...
    • Storage Enclosure on SCSI Bus X Indicated a Door Alert...
    • Storage Enclosure on SCSI Bus X Indicated a Power Supply Failured...
    • Storage Enclosure on SCSI Bus X Indicated an Overheated Condition...
    • Storage enclosure on SCSI Bus X is unsupported with its current firmware version...
    • Storage Enclosure on SCSI Bus X Indicated that the Fan Failed...
    • Storage Enclosure on SCSI Bus X Indicated that the Fan is Degraded...
    • Storage Enclosure on SCSI Bus X Indicated that the Fan Module is Unplugged...
    • Storage Enclosure on SCSI Bus X - Wide SCSI Transfer Failed...
    • Swapped cables or configuration error detected. A configured array of drives...
    • Swapped Cables or Configuration Error Detected. A Drive Rearrangement...
    • Swapped Cables or Configuration Error Detected. An Unsupport Drive Arrangement Was Attempted...
    • Swapped cables or configuration error detected. The cables appear to be interchanged...
    • Swapped cables or configuration error detected. The configuration information on the attached drives...
    • Swapped Cables or Configuration Error Detected. The Maximum Logical Volume Count X...
    • System Board is Unable to Identify which Slots the Controllers are in
    • The Redundant Controllers Installed are not the Same Model...
    • This Controller Can See the Drives but the Other Controller Can't
    • This Controller Can't See the Drives but the Other Controller Can
    • Unable to Communicate with Drive on SCSI Port X, Drive ID Y
    • Unable to Retrieve Identify Controller Data. Controller May be Disabled or Failed...
    • Unknown Disable Code
    • Unrecoverable Read Error
    • Unsupported Processor Configuration (Processor Required in Slot #1)
    • Warning Bit Detected
    • WARNING - Drive Write Cache is Enabled on X
    • WARNING - Mixed Feature Processors Were Detected
    • WARNING - Resetting Corrupted CMOS
    • WARNING - Resetting Corrupted NVRAM
    • WARNING - Resetting Corrupted System Environment
    • WARNING - Restoring Default Configurations as Requested
    • WARNING: Storage Enclosure on SCSI Bus X Indicated it is Operating in Single Ended Mode...
    • Write Memory Error
    • Wrong Accelerator
  • POST error messages and beep codes
    • Introduction to POST error messages
    • Non-numeric messages or beeps only
      • Advanced Memory Protection mode: Advanced ECC
      • Advanced Memory Protection mode: Advanced ECC with hot-add support
      • Advanced Memory Protection mode: Online spare with Advanced ECC...
      • Advanced Memory Protection mode: Multi-board mirrored memory with Advanced ECC...
      • Advanced Memory Protection mode: RAID memory with Advanced ECC...
      • An Unexpected Shutdown occurred prior to this power-up
      • Critical Error Occurred Prior to this Power-Up
      • Fan Solution Not Fully Redundant
      • Fan Solution Not Sufficient
      • Fatal DMA Error
      • Fatal Express Port Error
      • Fatal Front Side Bus Error
      • Fatal Global Protocol Error
      • Fatal Hub Link Error
      • FATAL ROM ERROR: The System ROM is not Properly Programmed.
      • Fibre Channel Mezzanine/Balcony Not Supported.
      • High Temperature Condition detected by Processor X
      • Illegal Opcode - System Halted
      • iLO Generated NMI
      • Internal CPU Check - Processor
      • Invalid memory types were found on the same node. Please check DIMM compatibility. - Some DIMMs may not be used
      • Invalid Password - System Halted!
      • Invalid Password - System Restricted!
      • Memory found on unpopulated Node. — Processor is required to be installed for memory to be used.
      • Mixed processor speeds detected. Please make sure that all processors are the same speed. - System Halted!
      • Network Server Mode Active and No Keyboard Attached
      • NMI - Button Pressed!
      • NMI - Undetermined Source
      • Node Interleaving disabled - Invalid memory configuration
      • No Floppy Drive Present
      • No Keyboard Present
      • Parity Check 2 - System DIMM Memory
      • PCI Bus Parity Error, PCI Slot x
      • Power Fault Detected in Hot-Plug PCI Slot x
      • Power Supply Solution Not Fully Redundant
      • Redundant ROM Detected - This system contains a valid backup system ROM.
      • REDUNDANT ROM ERROR: Backup ROM Invalid. - ...
      • REDUNDANT ROM ERROR: Bootblock Invalid. - ...
      • REDUNDANT ROM ERROR: Primary ROM invalid. Booting Backup ROM. -...
      • Temperature violation detected - system Shutting Down in x seconds
      • There must be a first DIMM in pair if second DIMM in pair is populated. Second DIMM in pair ignored.
      • This system only supports 667 MHz Front Side Bus Speed Processors. One or more 800 MHz Front Side Bus Speed Processors have been initialized at 667 MHz. System Halted!
      • Unsupported DIMM(s) found in system. - DIMM(s) may not be used
      • Unsupported PCI Card Detected Remove PCI Card from Slot
      • Unsupported Processor Detected System will ONLY boot ROMPAQ Utility. System Halted.
      • USB Tape-based One button Disaster Recovery (OBDR) drive detected.
      • WARNING: A Type 2 Header PCI Device Has Been Detected...
      • WARNING - Mixed Stepping Processors were detected. System cannot proceed.
      • WARNING: ProLiant Demand Based Power Management cannot be supported with theManagement cannot be suppored with the following processor configuration. The system will run in Full Performance mode.
    • 100 Series
      • 101-I/O ROM Error
      • 101-Option ROM Checksum Error...
      • 101-ROM Error
      • 102-System Board Failure
      • 102-System Board Failure, CMOS Test Failed.
      • 102-System Board Failure, DMA Test Failed
      • 102-System Board Failure, Timer Test Failed
      • 104-ASR Timer Failure
      • 162-System Options Not Set
      • 163-Time & Date Not Set
      • 172-1-Configuration Non-volatile Memory Invalid
      • 180-Log Reinitialized
    • 200 Series
      • 201-Memory Error
      • 203-Memory Address Error
      • 207 - Invalid Memory Configuration Detected. DIMMs installed when no corresponding processor is detected.
      • 207-Invalid Memory Configuration - DIMMs must be installed in pairs or sequentially
      • 207-Invalid Memory Configuration - DIMMs Must be Installed Sequentially
      • 207-Invalid Memory Configuration - DIMM Size Parameters Not Supported.
      • 207-Invalid Memory Configuration - Incomplete Bank Detected in Bank X
      • 207-Invalid Memory Configuration - Insufficient Timings on DIMM
      • 207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank
      • 207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank...
      • 207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank...
      • 207-Invalid Memory Configuration - Unsupported DIMM in Bank x
      • 207-Invalid Memory Configuration - Single channel memory...
      • 207-Invalid Memory Configuration - Unsupported DIMM in Socket X
      • 207-Memory Configuration Warning - DIMM In Socket x does not have Primary Width of 4 and only supports standard ECC.
      • 209-Online Spare Memory Configuration - No Valid Banks for Online Spare
      • 209-Online Spare Memory Configuration - Spare Bank is Invalid
      • 209-Hot-add Memory Configuration - Boards must be installed sequentially.
      • 209-Mirror Memory Configuration - Memory Sizes on boards X and Y do not matcha
      • 209-RAID Memory Configuration - Memory Sizes on boards X and Y do not match
      • 210-Memory Board Power Fault on board X
      • 210-Memory Board Failure on board X
      • 212-Processor Failed, Processor X
      • 214-Processor PPM Failed, Module X
    • 300 Series
      • 301-Keyboard Error
      • 301-Keyboard Error or Test Fixture Installed
      • 303-Keyboard Controller Error
      • 304-Keyboard or System Unit Error
    • 400 Series
      • 40X-Parallel Port X Address Assignment Conflict
      • 404-Parallel Port Address Conflict Detected...
    • 600 Series
      • 601-Diskette Controller Error
      • 602-Diskette Boot Record Error
      • 605-Diskette Drive Type Error.
      • 611-Primary Floppy Port Address Assignment Conflict
      • 612-Secondary Floppy Port Address Assignment Conflict
    • 1100 Series
      • 1151-Com Port 1 Address Assignment Conflict
    • 1600 Series
      • 1609 - The server may have a failed system battery. Some...
      • 1610-Temperature Violation Detected. - Waiting 5 Minutes for System to Cool
      • 1610-Temperature Violation Detected. - Waiting 5 Minutes for System to Cool...
      • 1611-CPU Zone Fan Assembly Failure Detected. Either...
      • 1611-CPU Zone Fan Assembly Failure Detected. Single fan...
      • 1611-Fan Failure Detected
      • 1611-Fan x Failure Detected (Fan Zone CPU)
      • 1611-Fan x Failure Detected (Fan Zone I/O)
      • 1611-Fan x Not Present (Fan Zone CPU)
      • 1611-Fan x Not Present (Fan Zone I/O)
      • 1611- Power Supply Zone Fan Assembly Failure Detected. Either...
      • 1611-Power Supply Zone Fan Assembly Failure Detected. Single fan...
      • 1611-Primary Fan Failure (Fan Zone System)
      • 1611-Redundant Fan Failure (Fan Zone System)
      • 1612-Primary Power Supply Failure
      • 1615-Power Supply Configuration Error
      • 1615-Power Supply Configuration Error
      • 1615-Power Supply Failure, Power Supply Unplugged, or Power Supply Fan Failure in Bay X
      • 1616-Power Supply Configuration Failure
    • 1700 Series
      • 1711-Slot Z Drive Array - RAID ADG Logical Drive(s) Configuration Failure
      • 1711-Slot Z Drive Array - RAID ADG Logical Drive(s) Configured but Array Accelerator Size <= 32 MB...
      • 1713-Slot Z Drive Array Controller - Redundant ROM Reprogramming Failure...
      • 1714-Slot Z Drive Array Controller - Redundant ROM Checksum Error...
      • 1715-Slot X Drive Array Controller - Memory Error(s) Occurred
      • 1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect Imminent Failure SCSI: Port Y: SCSI ID Z.
      • 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure
      • 1721-Slot X Drive Array - Drive Parameter Tracking Predicts Imminent Failure...
      • 1724-Slot X Drive Array - Physical Drive Position Change(s) Detected -...
      • 1725-Slot X Drive Array-Optional SIMM Failure Detected
      • 1726-Slot X Drive Array - Array Accelerator Memory Size Change Detected. - ...
      • 1727-Slot X Drive Array - New Logical Drive(s) Attachment Detected...
      • 1729-Slot 1 Drive Array - Performance Optimization Scan In Progress...
      • 1754-Slot X Drive Array - RAID ADG configured but ADG is not supported on this controller model.
      • 1762-Slot X Drive Array - Controller Firmware Upgrade Needed
      • 1763-Array Accelerator Daughtercard is Detached; Please Reattach
      • 1764-Slot X Drive Array - Capacity Expansion Process is Temporarily Disabled... (followed by one of the following)
      • 1753-Slot Z Drive Array - Array Controller Maximum Operating Temperature Exceeded During Previous Power Up
      • 1768-Slot X Drive Array - Resuming Logical Drive Expansion Process
      • 1769-Slot X Drive Array - Drive(s) Disabled Due to Failure During Capacity Expansion
      • 1770-Slot X Drive Array - SCSI Drive Firmware Update Recommended - ...
      • 1774-Slot X Drive Array - Obsolete Data Found in Array Accelerator
      • 1775-Slot X Drive Array - ProLiant Storage System Not Responding SCSI Port Y:
      • 1775-Slot X Drive Array - ProLiant Storage System Not Responding SCSI Port Y:
      • 1776-Slot X Drive Array - SCSI Bus Termination Error
      • 1776-Slot X Drive Array - Shared SAS Port Connection Conflict Detected - Ports 1I, 1E: Storage connections detected on both shared internal and external ports.
      • 1776-Drive Array Reports Improper SCSI Port 1 Cabling
      • 1777-Slot X Drive Array - ProLiant Drive Storage Enclosure Problem Detected...
      • 1778-Drive Array Resuming Automatic Data Recovery Process
      • 1779-Slot X Drive Array - Replacement drive(s) detected OR previously failed drive(s) now operational:...
      • 1783-Slot X Drive Array Controller Failure
      • 1783-Intelligent Drive Array Controller Failure
      • 1784-Slot X Array Controller is in lock-up state due to a hardware configuration failure. (Controller is disabled until this problem is resolved.)
      • 1784-Slot X Drive Array Drive Failure. The Following SCSI Drive(s) Should Be Replaced: SCSI Port Y: SCSI ID Z
      • 1785-Slot X Drive Array Not Configured...
      • 1786-Disk 0 Software RAID Failure, Booting Disk 1
      • 1786-Slot 1 Drive Array Recovery Needed...
      • 1786-Slot 1 Drive Array Recovery Needed. Automatic Data Recovery Previously Aborted!...
      • 1787-Drive Array Operating in Interim Recovery Mode...
      • 1788-Slot X Drive Array Reports Incorrect Drive Replacement...
      • 1789-Slot X Drive Array SCSI Drive(s) Not Responding...
      • 1792-Drive Array Reports Valid Data Found in Array Accelerator...
      • 1793-Drive Array - Array Accelerator Battery Depleted - Data Lost. (Error message 1794 also displays.)
      • 1794-Drive Array - Array Accelerator Battery Charge Low...
      • 1795-Drive Array - Array Accelerator Configuration Error...
      • 1796-Drive Array - Array Accelerator Not Responding...
      • 1797-Drive Array - Array Accelerator Read Error Occurred...
      • 1798-Drive Array - Array Accelerator Self-Test Error Occurred...
      • 1799-Drive Array - Drive(s) Disabled Due to Array Accelerator Data Loss...
  • Event list error messages
    • Introduction to event list error messages
    • A CPU Power Module (System Board, Socket X)...
    • ASR Lockup Detected: Cause
    • Automatic operating system shutdown initiated due to fan failure
    • Automatic Operating System Shutdown Initiated Due to Overheat Condition...
    • Blue Screen Trap: Cause [NT]...
    • Corrected Memory Error Threshold Passed (Slot X, Memory Module Y)...
    • EISA Expansion Bus Master Timeout (Slot X)...
    • PCI Bus Error (Slot X, Bus Y, Device Z, Function X)
    • Processor Correctable Error Threshold Passed (Slot X, Socket Y)
    • Processor Uncorrectable Internal Error (Slot X, Socket Y)
    • Real-Time Clock Battery Failing
    • System AC Power Overload (Power Supply X)
    • System AC Power Problem (Power Supply X)
    • System Fan Failure (Fan X, Location)
    • System Fans Not Redundant
    • System Overheating (Zone X, Location)
    • System Power Supplies Not Redundant
    • System Power Supply Failure (Power Supply X)
    • Unrecoverable Host Bus Data Parity Error...
    • Uncorrectable Memory Error (Slot X, Memory Module Y)...
  • HP BladeSystem infrastructure error codes
    • Server blade management module error codes
      • Server blade error codes
      • Server blade management module board error codes
      • Server blade management module signal backplane error codes
      • Server blade management module power backplane A error codes
      • Server blade management module power backplane B error codes
      • Interconnect A Error Code
      • Interconnect B Error Code
      • Interconnect Module A (10-Connector) Error Code
      • Interconnect Module A (6-Connector) Error Code
      • Interconnect Module B (10-Connector) Error Code
      • Interconnect Module B (6-Connector) Error Code
      • Unknown server blade management module error code
    • Power management module error codes
      • Power supply error codes
      • Power management module board error codes
      • Power management module backplane error codes
      • Unknown power management module error code
  • Port 85 codes and iLO messages
    • Troubleshooting the system using port 85 codes
    • Processor-related port 85 codes
    • Memory-related port 85 codes
    • Expansion board-related port 85 codes
    • Miscellaneous port 85 codes
  • Windows® Event Log processor error codes
    • Message ID: 4137
    • Message ID: 4140
    • Message ID: 4141
    • Message ID: 4169
    • Message ID: 4190
  • Insight Diagnostics processor error codes
    • MSG_CPU_RR_1
    • MSG_CPU_RR_2
    • MSG_CPU_RR_3
    • MSG_CPU_RR_5
    • MSG_CPU_RR_6
    • MSG_CPU_RR_7
    • MSG_CPU_RR_8
    • MSG_CPU_RR_9
    • MSG_CPU_RR_10
    • MSG_CPU_RR_11
    • MSG_CPU_RR_12
    • MSG_CPU_RR_13
    • MSG_CPU_RR_14
    • MSG_CPU_RR_15
    • MSG_CPU_RR_16
    • MSG_CPU_RR_17
• Contacting HP
  • Contacting HP technical support or an authorized reseller
  • Customer self repair
  • Server information you need
  • Operating system information you need
    • Microsoft operating systems
    • Linux operating systems
    • Novell NetWare operating systems
    • SCO operating systems
    • IBM OS/2 operating systems
    • Sun Solaris operating systems
• Acronyms and abbreviations
• Index