Hp Jetdirect 175X Users Manual 175x, 310x HTML User's Guide First Page
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2015-02-09
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User's Guide
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Contents
1. Install print server
2. Configure and manage print server
3. Troubleshoot print server
4. Get Support
5. Limited Warranty for print server
6. Specifications for print server
©2000, 2001 Hewlett-Packard Company
Installing the print server
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Overview
1. Install hardware
Summary: To connect the printer to the network using
the 175x or 310x print server, you will:
● connect the print server to the network with a
network cable,
● connect the print server to the printer with the
included USB cable,
● plug in the power adapter, and
● print a configuration (self-test) page.
Here are the detailed instructions.
2. Install software
●
For the basic procedure to set up each Windows (95, 98,
2000, XP, ME, NT 4.0) computer for printing on the networked
printer:
This default procedure involves installing printer drivers and
other software and configuring network parameters. You will
use the installation software on either the CD-ROM supplied
with your printer or on the Jetdirect CD-ROM supplied with
your print server, depending on your printer model.
Here are the instructions.
●
For the LPR/LPD (Line Printer Daemon) alternative printing
method...
●
For Macintosh setup (MacOS 8.6 or later), read the Jetdirect
CD-ROM on a Macintosh system, select the file Network
Printing.htm, and follow the instructions for setting up network
printing.
Steps to install the print server
hardware
1. Attach the print server to a 10Base-T (Ethernet) or 100Base-TX
(Fast Ethernet) local area network by plugging a network cable
into the RJ-45 connector on the rear end of the print server.
2. Attach the print server to the printer by plugging the Universal
Serial Bus (USB) cable—shipped with the print server—into
the USB connector on the front end of the print server and into
the USB connector on the printer.
❍
Caution! Unsupported USB Devices:
■ HP 4135A Jetdirect Connectivity Card
■ any USB hub
■
■
any USB-to-parallel converter
any USB cable extender
3. Plug the DC power cord from the power module—shipped with
the print server—into the power connector on the rear end of
the print server . Plug the power module into a power outlet.
❍
Caution! Do not use the power module shipped
with your print server with any other products!
4. Verify the print server’s LEDs:
❍ The 10 or 100 LED on the rear end of the print server
lights green to indicate the connection speed.
❍
The power/status LED
on the top front begins
blinking and within 15 seconds is solid green, to indicate
the server passed its self test.
❍
A solid green USB LED
on the top front indicates a
good USB-II connection, as illustrated above.
If your LEDs are not solid green, see interpreting the LEDs and
diagnosing problems
5. Verify the connection with the printer by printing a
configuration (test) page:
on the rear end of
Briefly press and release the test button
the print server. The page should soon emerge from the
attached printer.
Interpreting the configuration page and diagnosing problems
If the page does not appear on the printer, or if it is unreadable,
go to this Troubleshooting page, and then return to this User’s
Guide to continue with the installation.
6. You can use the clip attached to the bottom of the print server
to mount it to the printer or to a table or wall. Use either the
supplied sticky tape or the mounting screw holes. Or you can
pull off the clip.
Next, install software.
©2000, 2001 Hewlett-Packard Company
Configuring and managing the print
server on your network
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
This section describes the tools you can use to configure and manage your
print server, as well as the settings you can apply for various protocols.
Use this page to link to topics of interest.
Easiest basic configuration
●
Set up each Macintosh running MacOS (8.6 or later). Read the
Jetdirect CD-ROM on a Macintosh system, select the file Network
Printing.htm, and follow the instructions for setting up network
printing.
●
Set up each Windows computer for printing on the networked
printer by using the HP Install Network Printer Wizard.
This basic procedure involves installing printer drivers and other
software, configuring network parameters, and setting up the print
path. You will use the installation software on either the CD-ROM
supplied with your printer or on the HP Jetdirect CD-ROM supplied
with your print server, depending on your printer model. This is
explained in the software instructions on your Quick Start Guide
poster—supplied with your print server—or see
http://www.hp.com/support/network-printer-CD.
To use the wizard to install the networked printer on this computer,
return to the initial screen for this CD, select the [Install] button,
and follow the instructions there. Help is included. When finished
there, this computer is ready to use the printer.
After using the wizard, you can use the additional tools listed below
to make configuration changes and additions and to monitor the
printer.
Note: Making network address changes might break the print path
set up by the wizard.
To move a networked printer configured with an IP address, see
Moving the print server to another IP Network.
Default configuration: details of the print server’s configuration as it
comes from the factory, and how to reset to that configuration
Tools for changing configuration and for
managing
Software tools summary: describes a variety of software tools that you
can use to install, configure, and manage a network printer. These tools
cover a variety of functions in a variety of operating environments. In
general, they allow you to set parameters for the various protocols listed
below...
Embedded web server: describes the web server contained within the
print server. You can use this tool to configure and manage the print
server.
HP Web Jetadmin: used to install, configure, and/or monitor the
networked printer, this software is available at
http://www.hp.com/support/net_printing.
Security for configuration: describes the security offered by the various
ways of configuring and managing the print server.
Protocols
The following protocols, and protocol-specific configurations and tools,
are supported by the print server.
●
TCP/IP: includes an overview of TCP/IP, as well as information
on these methods of applying TCP/IP parameters to the print server:
❍ DHCP: a tool for autoconfiguration
❍ BOOTP: a tool for autoconfiguration
❍ TFTP: a tool for extended autoconfiguration
❍ RARP: a tool on some systems for configuring an IP address
❍ Telnet: a tool for configuration and monitoring the print
server
❍ embedded web server: a tool for configuration and
management
❍ ports for IP access reference summary
❍ moving the print server to another IP network: notes
●
LPD (line printer daemon) printing: can be set up using these LPD
instructions
●
FTP printing: [for 310x only, not for 175x] can be set up using
these FTP instructions
●
IPP printing: [for 310x only, not for 175x] can be set up using the
Internet Printer Connection Software
●
IPX/SPX: in most cases, parameters do not need to be set on the
print server.
Note: The print server supports both IPX/SPX direct mode
(peer-to-peer) and [for 310x only, not for 175x] IPX/SPX in
client/server mode with Novell NetWare servers.
❍
NDPS (Novell Distributed Print Services): HP IP/IPX Printer
Gateway for NDPS, with Novell NetWare
●
DLC/LLC: [for 310x only, not for 175x] can be enabled or
disabled; otherwise there are no parameters to set on the Jetdirect
module.
●
AppleTalk: Printer Name and Printer Zone parameters can be set
up using the HP LaserJet Utility for MacOS.
●
SNMP: (Simple Network Management Protocol) used with your
configuration and management tools. The HP-Jetdirect-specific
MIB (Management Information Base) is MIB-II compliant; it is
available upon request to HP support.
©2000, 2001 Hewlett-Packard Company
Default configuration
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Fresh from the factory, before any configuration is changed by a user,
the print server has a default configuration for TCP/IP and for IPX
peer-to-peer printing (called IPX direct mode). When power is applied
in this factory-default state:
● TCP/IP: The print server sends out several BOOTP requests
and one RARP request. If there is no reply, the print server
sends out several DHCP requests. If there is no reply, then the
print server uses the default IP address of 192.0.0.192 to appear
on the network ready for manual configuration by a user (using
the Install Network Printer wizard or any of the other
configuration methods).
●
IPX: The print server tries to determine and use the IPX
network number. It is then ready for further configuration by a
user (using the Install Network Printer wizard or any of the
other configuration methods).
When power is cycled thereafter, the configuration remains as set
previously.
● For IPX, the network number is reassigned automatically.
●
For TCP/IP, one of the following applies:
❍
If a BOOTP reply set the print server’s IP configuration
previously, BOOTP replies continue to be sent when
power is cycled. If no reply is received, factory default
sequence continues, as described above.
❍
If a DHCP reply set the print server’s IP configuration
previously, DHCP requests continue to be sent
indefinitely.
If any configuration changes were made manually by a
user, then this manual configuration continues to be used.
If none of the above have been set, the factory default
sequence is used, as described above.
❍
❍
Resetting the print server to factory defaults
(cold reset)
The factory-default reset procedure (described below) is sometimes
called a “cold reset” or a “cold boot”. When done, the print server
responds exactly like it was fresh from the factory. To reset the print
server configuration to factory defaults, follow these steps:
1. Unplug the power module from the back of the print server.
on the rear of the print
2. While holding down the test button
server, plug the power module back into the print server and
continue to hold down the test button for about five seconds.
Any user-configured settings will be erased.
©2000, 2001 Hewlett-Packard Company
HP Jetdirect Software Solutions Summary
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices.
Use this table to help you determine which software is best for you.
Operating Environment
Function
Remarks
HP Install Network Printer Wizard (Windows)
●
●
●
●
Windows 95, 98, Me,
NT 4.0, 2000, XP
NetWare 3.x, 4.x, 5.x
TCP/IP
IPX/SPX
Install a single
network printer on a
peer-to-peer or
client-server network
●
Simple printer installation, typically integrated
with printer system software
●
Runs from the HP Jetdirect CD-ROM
●
An installable version that runs from your
hard disk can be downloaded from HP’s Web
site http://www.hp.com/support/net_printing
●
Installs, configures and provides diagnostics
capabilities for HP printers connected to
TCP/IP networks using HP Jetdirect print
servers.
Available from:
❍ On the HP Jetdirect CD-ROM provided
with standalone HP Jetdirect print
servers (Directory: /UNIX)
❍ Anonymous FTP site at ftp.hp.com
(Directory: /pub/networking/software)
❍ HP’s Web site
http://www.hp.com/support/net_printing
HP Jetdirect Printer Installer for UNIX
●
●
●
HP-UX 10.x–10.20,
11.x
Solaris 2.5.x, 2.6, 7
❍ (SPARCsystems
only)
TCP/IP
Fast and easy
installation of
HP Jetdirect-connected
printers
●
HP Web Jetadmin
●
Windows NT 4.0,
2000
●
HP-UX
Solaris, Red Hat
Linux,
SuSE Linux
NetWare*
●
●
●
*Supports queue
creation (NetWare),
and peripheral
management from HP
Web Jetadmin hosted
on Windows NT 4.0,
2000
TCP/IP
IPX/SPX
Remote installation,
configuration, and
management of HP
Jetdirect-connected
print servers, non-HP
printers that support
the standard MIBs,
and printers with
embedded web servers
Alerts and
consumables
management
Remote firmware
upgrades for HP
Jetdirect print servers
Asset tracking and
utilization analysis
IPP: Internet Printer Connection Software
●
HP’s preferred solution for ongoing
management and installation of multiple
printers anywhere on your intranet
●
Browser-based management
Available from HP’s Web site
http://www.hp.com/support/net_printing
●
[for 310x only, not for 175x]
● Windows NT 4.0, Me,
Printing via the
XP
Internet, to Internet
TCP/IP only
Printing Protocol
Note:
(IPP)-enabled
Microsoft Internet
HP Jetdirect-connected
Printing software is
printers
also integrated with
Windows 2000.
●
Allows economical distribution of
high-quality hardcopy documents over the
Internet, replacing fax, mail, and overnight
services
●
Requires HP Jetdirect print server firmware
version x.07.17 or greater
●
Frees up user license
●
Allows disabling of SAPs to reduce network
traffic
●
Requires HP Jetdirect firmware version
X.03.06 or greater
HP IP/IPX Printer Gateway for NDPS
Simplified installation,
printing, and
bidirectional
management of HP
Jetdirect-connected
[for 310x only, not for 175x] printers under Novell
Distributed Print
● NetWare 4.11, 4.2,
Services (NDPS)
5.x, 6.x
Allows automatic
discovery and
installation of
HP Jetdirect-connected
printers into NDPS
HP LaserJet Utility for Mac OS
●
Installation and
management of HP
Mac OS 7.5 or greater
Jetdirect-connected
printers
©2000, 2001 Hewlett-Packard Company
IPP printing, using
Internet Printer Connection
Software
for HP Jetdirect 310x external print server/Internet connector for USB
Note: Not applicable to 175x
Using the appropriate software on your system, you can create an IPP
print path from your system to any HP Jetdirect-connected printer
over the Internet.
Note: For incoming print path requests, the network administrator
must configure the firewall to accept incoming IPP requests. Security
features available in the software are currently limited.
Features and benefits provided by Internet printing include:
● High-quality, time-sensitive documents.
● Full-color or black-and-white documents.
● A fraction of the cost of current methods (such as fax, mail, or
overnight delivery services).
● Extends the traditional LAN printing model to that of an
Internet Printing Model.
● IPP requests can be transmitted outbound through firewalls.
HP-Supplied Software
HP Internet Printer Connection software allows you to set up Internet
printing from Windows NT 4.0 and Windows 2000 clients.
1. To obtain the software: Download the HP Internet Printer
Connection software from HP’s Web site
http://www.hp.com/go/print_connect
2. To install the software and set up the print path to the printer,
follow the instructions provided with the software. Contact your
network administrator to get the IP address or URL of the
printer to complete the setup.
System Requirements (HP software)
●
Computer running Microsoft Windows NT 4.0 (Intel based), or
Windows 2000
●
●
TCP/IP
HP Jetdirect 310x print server
Supported Proxies (HP software)
●
Web proxy with support for HTTP v1.1 or greater (may not be
needed if printing over an intranet)
Microsoft-Supplied Software
Note: Contact Microsoft Corp. for support of Windows IPP software
Windows 2000 Integrated Software
On Windows 2000 systems, an alternative to using the HP-supplied
software is to use the IPP-client software integrated with Windows
2000. The IPP implementation on the HP Jetdirect print server is
compatible with Windows 2000 IPP-client software.
To set up a print path to an HP Jetdirect-connected Internet printer
using the Windows 2000 IPP-client software, proceed as follows:
1. Open the Printers folder (click Start, select Settings, and select
Printers).
2. Run the Add Printer wizard (double-click Add Printer), then
click Next.
3. Select Network Printer and click Next.
4. Select Connect to a printer on the Internet and enter the print
server’s URL:
http://IP_address[/ipp/port#]
where:
IP_address is the IP address configured on the
HP Jetdirect print server
Example:
http://192.160.45.40
An IPP connection to the print server with IP
address 192.160.45.40.
Then click Next.
5. You will be prompted for a printer driver (the HP Jetdirect print
server does not contain printer drivers, so your system cannot
automatically obtain the driver). Click OK to install the printer
driver onto your system and follow the instructions on the
screen. (You may need your printer CD-ROM to install the
driver.)
6. To complete the print path setup, follow the instructions on the
screen.
©2000, 2001 Hewlett-Packard Company
HP IP/IPX Printer Gateway for
NDPS
for HP Jetdirect 310x external print server/Internet connector for USB
Note: Not applicable to 175x
NDPS (Novell Distributed Print Services) is a printing architecture
developed by Novell, in partnership with Hewlett-Packard. NDPS
simplifies and streamlines the administration of network printing. It
eliminates the need to set up and link print queues, printer objects, and
print servers. Administrators can use NDPS to manage networked
printers within the NetWare 4.11, 4.2, 5.x, and 6.x environments.
The HP IP/IPX Printer Gateway is an NLM developed by HP to
provide functionality and compatibility with Novell’s NDPS. It
seamlessly integrates HP Jetdirect-attached printers into the NDPS
environment. Using the HP Gateway, an administrator can view
statistics, configure gateway settings, and configure printing for HP
Jetdirect-connected printers.
Features
Features and benefits provided by the HP Gateway and NDPS are:
● Smart detection of printers in the NetWare 4.11, 4.2, 5.x, and
6.x environments
● Automatic installation of printers using IP/IPX
● Tight integration with Novell's NDS and NWAdmin
● Status updates from printers
● Simplified Automatic Driver Download
● Reduced SAP Traffic
● Reduces the number of required NetWare User Licenses
● Native TCP/IP printing with NetWare 5.x and 6.x
System Requirements
For the most recent information on system requirements and
supported clients, visit HP support information
at: http://www.hp.com/go/ndpsgateway
The HP IP/IPX Printer Gateway is included with all current versions
of NDPS. Novell NetWare 5.x, and 6.x include NDPS.
Note: For more information (including access to the most recent
HP IP/IPX Printer Gateway software and the User Guide), access
HP support information at: http://www.hp.com/support/net_printing.
©2000, 2001 Hewlett-Packard Company
HP LaserJet Utility for MacOS
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
This section describes printer installation software for Mac
OS-compatible computer systems. It also explains how to use the
HP LaserJet Utility to configure HP printers connected to an
AppleTalk network through an HP Jetdirect print server. This section
also explains how to use the Chooser to select and set up a MacOS
computer to print to your HP printer.
Installing the Printer Software
If the HP LaserJet Utility was included on your printer’s CD-ROM,
see your printer documentation for installation instructions, then skip
to the next section to configure the printer.
If you are installing the HP LaserJet Utility from the HP Jetdirect
CD-ROM, use the following installation instructions.
Note:
If you are installing the HP LaserJet Utility
from a source other than the CD-ROM, see
the README file that accompanies the
software for installation instructions.
Automatic virus detection programs might
interfere with the installation of this
software. Turn off any such programs that
are active on your Mac OS computer before
proceeding with the installation process.
1. Insert the CD-ROM into the CD-ROM drive.
2. In the HP Installer window, double-click the installation icon
for the software in the language you want.
3. Follow the instructions on the screen.
For more information about configuring your printer driver, see the
online documentation provided on the CD-ROM that came with the
printer.
Configuring the Printer
The HP LaserJet Utility allows printer settings such as printer name
and preferred zone to be configured from your MacOS system.
Hewlett-Packard recommends that only network administrators use
the printer configuration capabilities of this utility.
If this printer is to be serviced by a print spooler, set up the printer’s
name and zone before configuring the spooler to capture the printer.
Running the HP LaserJet Utility
1. With the printer turned on and online, and the print server
connected to the printer and to the network, double-click the
HP LaserJet Utility icon.
2. If the printer's name is not listed as the target printer, click
Select Printer. The Select a Target Printer window appears.
Select the zone, if necessary, from the AppleTalk Zones list in
which the printer resides. The zone the printer is in is shown on
the configuration page. See the hardware installation guide for
your print server or your printer's getting started guide for
instructions on printing a configuration page.
Select the printer from the Available Printers list and click OK.
Verifying Network Configuration
To verify your current network configuration, print a Jetdirect
configuration page. If you have not printed a configuration page from
your printer, see the hardware installation guide for your print server
or your printer’s getting started guide for instructions (see Interpreting
the configuration page for more information). If your printer has a
control panel, make sure a READY message appears on the control
panel for at least 1 minute, then print the page. The current
configuration is listed under “AppleTalk” on the configuration page.
Note: If you have multiple printers on your network, you
need to print a configuration page to identify the printer's
name and zone.
Renaming the Printer
The factory supplies a default name for your printer.
Hewlett-Packard highly recommends that you rename your
printer to avoid having multiple printers with similar names on
your network. You can name your printer anything you like—for
example, “Michael’s LaserJet 4000.” The HP LaserJet Utility has the
ability to rename devices located in different zones, as well as the
local zone (no zones need to be present in order to use the HP LaserJet
Utility).
1. Select the Settings icon from the scrolling icon list. The Please
select a setting: dialog appears.
2. Select Printer Name in the list.
3. Click Edit. The Set Printer Name dialog box appears.
4. Type the new name.
Note: The name may be up to 32 characters in
length. A warning beep indicates that an illegal
character was typed.
5. Click OK.
Note: If you try to name your printer the same
name as another printer, an alert dialog box
appears directing you to select another name. To
select another name, repeat steps 4 and 5.
6. If your printer is on an EtherTalk network, continue with the
next section, Selecting a Zone.
7. To exit, select Quit from the File menu.
8. Notify everyone on your network of the new name for your
printer so they can select the printer in the Chooser.
Selecting a Zone
The HP LaserJet Utility allows you to select a preferred zone for your
printer on a Phase 2 EtherTalk network. Instead of your printer
remaining on the default zone, which is set by the router, this utility
lets you select the zone on which your printer appears. The zones on
which your printer can reside are limited by your network
configuration. The HP LaserJet Utility only enables you to select a
zone that is already configured for your network.
Zones are groups of computers, printers, and other AppleTalk devices.
They can be grouped by physical location (for example, Zone A may
contain all the printers on the network in building A). They may also
be grouped logically (for example, all printers used in the finance
department).
1. Select the Settings icon from the scrolling icon list. The Please
Select a Setting: dialog box appears.
2. Select Printer Zone in the list and click Edit. The Select a
Zone dialog box appears.
3. Select your preferred network zone from the Select a Zone: list
and click Set Zone.
4. To exit, select Quit from the File menu.
5. Notify everyone on your network of the new zone for your
printer so they can select the printer in the Chooser.
Selecting Your Printer
1. Select the Chooser from the Apple menu.
2. Select the printer icon for use with your printer. If the
appropriate printer icon does not appear in the Chooser, or you
are not sure which icon to select for your printer, see Installing
the Printer Software above.
3. If AppleTalk is not active, an alert dialog box appears on your
screen. Select OK. The Active button turns on.
If your network is linked to other networks, the AppleTalk
Zones list dialog box appears in the Chooser.
4. If applicable, select the zone in the AppleTalk Zones scrolling
list where your printer is located.
5. Select the printer name you want to use from the list of printer
names in the upper-right area of the Chooser.
❍
If your printer is the only name listed in the dialog box,
you must still select it. Your printer remains selected
until you select a different printer with the Chooser.
If the printer's name does not appear in the list, make sure
the following tasks have been performed:
■ The printer is turned on and is online.
■ The print server is connected to the printer and to
the network.
■ The printer cable connections are secure.
A READY message should appear if the printer has a control
panel display. See troubleshooting for more information.
❍
6. Click Setup or Create in the Chooser; then, if prompted, select
the appropriate PostScript Printer Description file (PPD) for the
printer. For more information, see the online documentation
(HP LaserJet Printing Guide).
7. Set Background Printing to ON or OFF.
If background printing is turned OFF when you send a print job
to the printer, status messages appear on your screen and you
have to wait until the messages clear before continuing your
work. If background printing is turned ON, the messages are
redirected to the PrintMonitor and you can continue working
while the printer is printing your job.
8. Exit the Chooser.
To display your user name on the network when you are
printing documents, go into the Control Panel on your MacOS
computer, select Sharing Setup, then type your owner name.
Testing the Configuration
1. Select Print Window from the File menu, or if no window is
open, select Print Desktop.
The Print dialog box appears.
2. Click Print.
If the printer prints the job, you have connected your printer to
your network correctly. If your printer does not print, see
troubleshooting.
©2000, 2001 Hewlett-Packard Company
TCP/IP Configuration
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
●
Summary of TCP/IP Configuration
●
Overview of the TCP/IP Protocol
●
Using BOOTP and TFTP
●
Using DHCP
●
Using RARP
●
Using the arp and ping commands
●
Using Telnet
●
Using the embedded web server
●
Using a syslog server
●
Moving the networked printer to another network
●
Ports for IP access to the HP Jetdirect print server
Introduction
To operate properly on a TCP/IP network, the HP Jetdirect print
server must be configured with valid TCP/IP network configuration
parameters, such as an IP address. Depending on your printer and
system, this can be done in the following ways:
Note: When shipped from the factory, the HP Jetdirect
print server has no IP address. If the HP Jetdirect print
server is not configured with a valid IP address within
two minutes after power up, a factory default value of
192.0.0.192 will be automatically assigned. This address
must be reconfigured with a valid address for use on your
TCP/IP network. For more information on TCP/IP
networks, see TCP/IP overview.
●
By using your printer installation software or the HP Jetdirect
print server installation software on supported systems. For
more information see the software solutions summary.
●
By downloading the data from a network-based server using
BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer
Protocol) each time the printer is turned on. For more
information, see BOOTP/TFTP.
●
By using Dynamic Host Configuration Protocol (DHCP). This
protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE
Linux, Windows NT/2000, NetWare, and MacOS systems.
(Refer to your network operating system manuals to verify that
your operating system supports DHCP.) For more information,
see DHCP.
Note:
Linux and UNIX systems: For more information,
see the bootpd man page.
On HP-UX systems, a sample DHCP configuration
file (dhcptab) may be located in the /etc
directory.
Since HP-UX presently does not provide Dynamic
Domain Name Services (DDNS) for its DHCP
implementations, HP recommends that you set all
print server lease durations to infinite. This ensures
that print server IP addresses remain static until
such time as Dynamic Domain Name Services are
provided.
●
By a network-based server using RARP (Reverse Address
Resolution Protocol) answering the print server's RARP request
and supplying the print server with the IP address. The RARP
method only allows you to configure the IP address. For more
information, see RARP.
●
By using the arp and ping commands from your system.
For more information, see arp and ping commands.
●
By setting configuration parameters using Telnet. In order to set
configuration parameters, set up a Telnet connection from your
system to the HP Jetdirect print server using the default IP
address. The default IP address takes effect two minutes after
the printer is turned on (if none of the other configuration
methods have been used). The default IP address is
192.0.0.192. If Telnet is used, the print server saves the
configuration over power cycles. For more information, see
Telnet.
●
By browsing to the embedded Web server on the HP Jetdirect
print server and setting the configuration parameters. For more
information, see the embedded web server.
Overview of TCP/IP protocol
Information to help you gain a basic understanding of TCP/IP:
Similar to a common language that people use to communicate with
each other, TCP/IP (Transmission Control Protocol/Internet Protocol)
is a suite of protocols designed to define the way computers and other
devices communicate with each other over a network.
TCP/IP is rapidly becoming the most used set of protocols. The main
reason this is happening is the fact that the internet is based on
TCP/IP. If you have a network that you wish to connect to the
internet, you must be using TCP/IP to communicate.
Internet Protocol (IP)
When information is sent across the network, the data is broken down
into small packets. Each packet is sent independently of one another.
Each packet is encoded with IP information, such as the IP address of
the sender and receiver. IP packets can be routed over routers and
gateways, devices that connect a network with other networks.
IP communications is connectionless. When IP packets are sent, there
is no guarantee that they arrive at their destination in the proper
sequence. That task can be performed by higher level protocols and
applications thereby allowing IP communications to be efficient.
Each node or device that will communicate directly onto the network
requires an IP address, including HP Jetdirect-connected devices.
Transmission Control Protocol (TCP)
TCP handles breaking the data into packets and recombining the
packets on the receiving end by providing a connection-oriented,
reliable, and guaranteed delivery service to another node on the
network. When data packets are received at their destination, TCP
calculates a checksum for each packet to verify the data is not corrupt.
If the data in the packet has been corrupted during transmission, TCP
discards the packet and requests that the packet be resent.
User Datagram Protocol (UDP)
UDP provides similar services to TCP. However, UDP does not
acknowledge data receipt and supports request/reply transactions with
no added reliability or guarantee of delivery. UDP is used when
acknowledgment and reliability are not required, such as during a
“discovery broadcast.”
IP Address
Every host (workstation or node) on an IP network requires a unique
IP address for each network interface. This address is a software
address that is used to identify both the network and specific hosts
located on that network. Each IP address can be divided into two
separate parts: the network portion and the host portion. It is possible
for a host to query a server for a dynamic IP address each time the
device boots up (see Dynamic Host Configuration Protocol (DHCP)).
Note: When assigning IP addresses, always consult the IP address
administrator. Setting the wrong address can disable other equipment
operating on the network or interfere with communications.
Network Portion
Network addresses are distributed to organizations that are in turn
responsible for making sure all attached devices or hosts on the
network are properly numbered.
Host Portion
Host addresses numerically identify specific network interfaces on an
IP network. Usually a host has only one network interface; thus, only
one IP address. Because no two devices can share the same number at
the same time, administrators typically maintain address tables to
assure correct assignment of addresses in the host network.
Subnets
When an IP network address for a particular network class is assigned
to an organization, no provision is made for more than one network
being present at that location. Local network administrators use
subnets to partition a network into several different subnetworks.
Splitting a network into subnets can result in better performance and
improved use of limited network address space.
Subnet Mask
The subnet mask is a mechanism used to divide a single IP network
into several different subnetworks. A subnet mask is applied to each
IP address to specify the portion used for subnetworks, and the portion
used to identify the node.
Gateways
Gateways (routers) are used to connect networks together. Gateways
are devices that act as translators between systems that do not use the
same communication protocols, data formatting, structures, languages,
or architectures. Gateways repackage the data packets and change the
syntax to match that of the destination system. When networks are
divided into subnets, gateways are required to connect one subnet to
another.
Default Gateway
The default gateway is the gateway or router that, if not specified, will
be used to move packets between networks. It is specified by an IP
address.
If multiple gateways or routers exist, then the default gateway is
typically the address of the first, or nearest, gateway or router. If no
gateways or routers exist, then the default gateway will typically
assume the IP address of the network node (such as the workstation or
HP Jetdirect print server).
DHCP or BOOTP for auto-configuration of TCP/IP services
These services are used to obtain IP configuration data to print servers
on the network, partially or wholly replacing the manual configuration
using wizards, utilities, and the other real-time tools described on this
page.
Dynamic Host Configuration Protocol (DHCP)
DHCP allows a group of devices to use a set of IP addresses that are
maintained by a DHCP server. The device or host sends a request to
the server, and if an IP address is available, the server assigns it to that
device.
BOOTP and TFTP
BOOTP is a bootstrap protocol used to download configuration
parameters and host information from a network server. BOOTP uses
UDP for its transport. In order for devices to boot and load
configuration information into RAM, they must communicate through
the bootstrap protocol BOOTP as a client with their server. The
downloaded configuration data may also identify a file containing
extended configuration data, to be downloaded by the print server
using TFTP.
The installation sequence for DHCP or BOOTP/TFTP setup
1. Set up the DHCP or BOOTP service. Refer to procedure.
2. Install the hardware; power on the print server. Refer to
procedure.
3. For Windows computers, run the Install Network Printer wizard
on each client to load driver and set up the print path. Return to
the initial screen for this CD, and select the [Install] button for
the Install Network Printer wizard.
To configure the device, the client broadcasts a boot request packet
containing at least the hardware address of the device (HP Jetdirect
print server hardware address). The server answers with a boot reply
packet containing the information the device needs to configure.
Syslog Server
A syslog server is a system on the network (typically a UNIX system)
that can receive and log syslog messages from other devices on the
network. Syslog messages allow administrators to monitor status or
troubleshoot network devices.
A syslog server requires software that provides syslog capabilities
running on the server. UNIX systems provide a daemon, syslogd, that
monitors User Datagram Protocol (UDP) port 514 for incoming
messages. The messages are processed depending their priority and on
how syslogd is set up to operate.
You can configure the HP Jetdirect print server with the syslog
server’s IP address. When a syslog server is configured, both the HP
Jetdirect print server and attached device (such as a printer or mopier)
can send syslog messages using UDP.
The syslog server may not receive all syslog events from the HP
Jetdirect print server:
● UDP does not guarantee delivery of messages.
● The HP Jetdirect print server attempts to eliminate duplicate
messages (to minimize unnecessary network traffic).
● The volume of messages sent by the HP Jetdirect print server is
configurable.
Methods to configure HP Jetdirect syslog parameters include BOOTP,
DHCP, Telnet, the embedded web server, and management software.
Selected syslog parameters on the HP Jetdirect print server:
Item
Description
Syslog Server IP
address
IP address of a syslog server to send syslog
messages to. If zero (0.0.0.0) or not specified,
syslog messages are disabled.
Syslog Maximum
Messages
The number of syslog messages that can be
sent by the HP Jetdirect print server on a
per-minute basis, from 0 to 1000. This
parameter helps to control the syslog file size.
The default is 10 messages per minute. If 0,
the number of syslog messages is not
restricted.
Syslog Priority
A method for filtering syslog messages that
are sent to the syslog server. The range is 0
through 8, with 0 the most specific and 8 the
most general. Only messages that are lower
than the specified filter level (or higher in
priority) are reported. The default is 8,
messages of all priorities are sent. If 0, all
syslog messages are disabled.
Syslog Facility
A code used to identify the source facility of
a message (for example, to identify the source
of selected messages during troubleshooting).
By default, the HP Jetdirect print server uses
LPR as the source facility code, but local user
values of local0 through local7 can be used to
isolate individual or groups of print servers.
Typical logfile entries of syslog messages:
Oct 22 08:10:33 jd08
Oct 22 15:06:07 jd04
Oct 22 15:07:56 jd04
intervention needed
Oct 22 15:08:58 jd04
Oct 24 17:52:27 jd37
Oct 24 18:28:13 jd37
disconnected
Oct 24 18:37:46 jd07
Oct 24 18:38:42 jd37
Oct 25 07:50:16 jd04
printer: error cleared
printer: powered up
printer: offline or
printer: error cleared
printer: powered up
printer: printer is
printer: error cleared
printer: powered up
printer: toner/ink low
Ways to configure an IP address on the print
server
The HP Install Network Printer Wizard for Windows—the installation
wizard supplied and recommended by HP—configures IP for you or
lets you do it. The wizard.
You can automatically configure IP over the network each time the
print server is powered up by using BOOTP (Bootstrap Protocol) or
DHCP (Dynamic Host Configuration Protocol). Auto-configuration.
You can manually configure IP using various configuration and
management tools, such as the embedded web server. Configuration
tools.
If the print server does not receive its IP configuration within a couple
of minutes, a default IP address is automatically assigned (until
changed by another method): 192.0.0.192. This address is not a valid
IP address for your network but can be used to initially access the
print server using the embedded web server. However, to access it by
the default IP address, you must temporarily either isolate both your
computer and the print server to the same hub, or establish a route to
the print server and change the print server’s configuration to one that
matches your network. Then you can use the embedded web server on
that computer to access the print server by the default IP address—and
then reconfigure IP, or anything else.
Ports for IP access to the Jetdirect print
server
BOOTP, DHCP
UDP port 67, 68
TFTP
UDP port 69
SNMP
UDP port 161
FTP
TCP port 20, 21
Telnet
TCP port 23
embedded web server
TCP port 80
LPD
TCP port 515
IPP
TCP port 631
Install Network Printer Wizard TCP port 9100
(HP proprietary)
(raw IP printing)
Moving the print server to another IP network
When moving an HP Jetdirect print server configured with an
IP address to a new network, ensure that the IP address does not
conflict with addresses on the new network.
1. First, do one of the following:
❍ Change the IP address to one usable on the new network.
❍ Erase the current IP address and configure another
address after you are installed on the new network.
2. Then reset the print server to factory defaults: instructions
3. Finally, do one of the following:
❍ If the print server was configured using BOOTP or
DHCP, edit the appropriate system files with updated
settings. If the current BOOTP server is not reachable,
you may need to locate and configure a different BOOTP
server.
❍ If the IP address and other parameters were manually set,
then manually reconfigure them.
©2000, 2001 Hewlett-Packard Company
Using BOOTP, TFTP, and DHCP
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
You can have TCP/IP automatically configured on the print server using either BOOTP (Bootstrap Protocol), TFTP
(Trivial File Transfer Protocol), or DHCP (Dynamic Host Configuration Protocol, RFC 2131/2132) services, on servers
with certain operating systems. With either protocol, network configuration data is downloaded from that server over
the network to the print server, so that the print server automatically obtains its IP address and other IP configuration.
For DHCP, the print server also registers its name with any RFC 1001 and 1002-compliant dynamic name services—as
long as a WINS (Windows Internet Naming Service) server IP address has been specified.
For BOOTP, the downloaded configuration data may also identify a file containing extended configuration data. The
HP Jetdirect print server downloads this file using TFTP. This TFTP configuration file may be located on the BOOTP
server or on a separate TFTP server.
Automatically downloading configuration data has the following benefits:
● Ease of HP Jetdirect print server configuration. Complete network configuration can be automatically
downloaded each time the print server is powered on.
● Ease of configuration management. Network configuration parameters for the entire network can be in one
location.
● Enhanced configuration control of the print server. Configuration by other methods is limited to select
parameters.
When the print server is powered on, it broadcasts requests that contains its hardware address. A server daemon
searches servers for configuration data with a matching hardware address, and if successful, sends the corresponding
configuration data to the print server as a reply.
The factory-default state of the HP Jetdirect print server is to request its configuration data using BOOTP requests first,
and if no BOOTP reply is received, then to request its configuration data using DHCP requests.
Note: If the print server and the BOOTP, TFTP, or DHCP server are located on different subnets, IP
configuration may fail unless the routing device supports “BOOTP Relay” (allows the transfer of requests
between subnets).
Other ways to configure IP
Procedures
●
BOOTP with optional TFTP:
❍
Setting up the BOOTP server
on specific operating systems
bootptab file
❍
TFTP configuration file
❍
Configuring the print server for BOOTP auto-configuration
❍
●
DHCP:
❍
❍
●
Setting up the DHCP server
on specific operating systems
Configuring the print server for DHCP auto-configuration
Changing the BOOTP/DHCP configuration method
Setting up the BOOTP server
For systems using NIS (Network Information Service):
If your server uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing
the BOOTP configuration steps. Refer to your system documentation.
The procedure to set up the DHCP server depends on the operating system on that system. (It may be a system other
than those using the HP Jetdirect print services.)
●
Windows 2000 or NT servers:
On Windows NT or 2000 server systems, use the Microsoft DHCP utilities to set up print server configuration
through BOOTP.
❍
When you use the Windows NT DHCP procedure (with the finite lease duration and adding a reservation
in step 8), the resulting service will respond to a BOOTP requests as well as to DHCP requests from the
print server.
❍
When you use the Windows 2000 DHCP procedure, the resulting service will respond to BOOTP requests
when you select BOOTP only or Both in step 11d.
These systems may require third-party software for TFTP support.
●
UNIX servers:
A BOOTP server running UNIX must be set up with the BOOTP daemon bootpd, and must be set up with the
/etc/bootptab configuration file. The configuration data in the /etc/bootptab file must be properly
entered. See the contents of the bootptab file below.
TFTP is used to obtain additional configuration data from a configuration file on a TFTP server. This file is
specified in the bootptab file; see the T144 tag. See the contents of the TFTP configuration file, as well as the
contents of the bootptab file, below.
●
NetWare BOOTP servers:
For setup of NetWare BOOTP servers, refer to your NetWare documentation.
bootptab file
Example of a /etc/bootptab file entry for an HP Jetdirect print server:
picasso:\
:hn:\
:ht=ether:\
:vm=rfc1048:\
:ha=0001E6123456:\
:ip=192.168.45.39:\
:sm=255.255.255.0:\
:gw=192.168.40.1:\
:lg=192.168.40.3:\
:T144="hpnp/picasso.cfg":
A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces
are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain
only letters, numbers, periods (for domain names only), and hyphens. The underline character (_) is not allowed. Refer
to your systems documentation for more information.
bootptab file parameters (tags)
Note that the configuration data contains “tags” to identify the various HP Jetdirect parameters and their settings. The
tags are identified in the table below.
RFC 2132
Option
Description
—
The name of the peripheral device. Identifies an entry point to a list of parameters for
the specific peripheral device. Must be the first field in an entry. (In the example above,
nodename is picasso.)
hn
12
The host name tag. This tag does not take a value but causes the BOOTP daemon to
download the host name to the print server. The host name will be printed on the
Jetdirect configuration page, or returned on an SNMP sysName request by a network
application.
ht
—
The hardware type tag. For the HP Jetdirect print server, set this to ether (for
Ethernet). Must precede the ha tag.
vm
—
The BOOTP report format tag (required). Set this to rfc1048.
Tag
nodename
ha
—
The hardware address tag. The hardware (MAC) address is the link-level or station
address of the HP Jetdirect print server. It can be found on the Jetdirect configuration
page as the Hardware Address, and also printed on a label attached to the print
server.
ip
—
The IP address tag (required). This will be the print server’s IP address.
sm
1
The subnet mask tag. The subnet mask will be used by the print server to identify the
portions of an IP address that specify the network/subnetwork number and the host
address.
gw
3
The gateway IP address tag. This address identifies the IP address of the default
gateway (router) that the HP Jetdirect print server will use for communications with
other subnets.
ds
6
DNS (Domain Name System) server’s IP address tag. Only a single name server can be
specified.
dn
15
Domain name tag. Specifies the domain name for the print server (for example,
support.hp.com). It does not include the host name—it is not the Fully Qualified
Domain Name (such as printer1.support.hp.com).
ef
18
Extensions file tag that specifies the relative path name of the TFTP configuration file.
This tag is similar to the vendor-specific tag T144.
na
44
Tag for IP addresses of the NetBIOS-over-TCP/IP Name Server (NBNS). A primary
and secondary server may be specified in order of preference.
lease-time
51
DHCP IP address lease duration time (seconds).
tr
58
DHCP T1 timeout, specifying the DHCP lease renewal time (seconds).
tv
59
DHCP T2 timeout, specifying the DHCP lease rebind time (seconds).
lg
7
syslog server’s IP address tag. It specifies the server to which the print server sends
syslog messages. For more information, see syslog.
T69
69
The IP address (in hexadecimal) of the preferred outgoing e-mail SMTP (Simple Mail
Transport Protocol) server, for use with supported scanning devices.
T144
—
An HP-proprietary tag that specifies the relative path name of the TFTP configuration
file. Long path names may be truncated. The path name must be in double quotes
("pathname"). For file format information, refer to the TFTP file entries below. Note
that standard BOOTP RFC-2132 option 18 (extensions file path) also allows the
standard tag ef to specify the relative path name of the TFTP configuration file.
T145
—
Idle Timeout option. An HP-proprietary tag to set the idle timeout (seconds), which is
the amount of time that a print data connection may remain idle before being closed.
The range is 1–3600 seconds.
T146
—
Buffer Packing option. An HP-proprietary tag to set buffer packing for TCP/IP packets:
0: (default) Normal, data buffers are packed before sending to the printer.
1: Disable buffer packing, data is sent to the printer when received.
—
Write Mode option. An HP-proprietary tag that controls the TCP PSH flag setting for
device-to-client data transfers:
0: (default) Disables this option, flag not set.
1: All-push option. Push bit is set in all data packets.
2: EOI-push option. Push bit is set only for data packets that have an
End-of-Information flag set.
T148
—
IP Gateway Disable option. An HP-proprietary tag to prevent configuration of a
gateway IP address:
0: (default) Allows a gateway IP address.
1: Prevents a Gateway IP address from being configured.
T149
—
Interlock Mode option. An HP-proprietary tag that specifies whether an
acknowledgement (ACK) on all TCP packets is required before the printer is allowed
to close a Port 9100 print connection.
T150
—
TFTP server’s IP address option. An HP-proprietary tag to specify the IP address of the
server where the TFTP configuration file is located.
—
Network configuration option. An HP-proprietary tag to ensure other dynamic
configuration methods are not used:
BOOTP-ONLY: Send BOOTP requests only, not DHCP.
DHCP-ONLY: Send DHCP requests only, not BOOTP.
T147
T151
TFTP configuration file
To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network
Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This
TFTP configuration file’s relative path name is specified in the BOOTP reply using the vendor-specific tag “T144” or
the standard BOOTP tag “ef” in the /etc/bootptab file.
Example of a TFTP configuration file. Lines starting with “#” are remarks not included in the file.
#
# Example of an HP Jetdirect TFTP Configuration File
#
# Allow only Subnet 192.168.10 access to peripheral.
# Up to 10 "allow" entries can be written via TFTP.
# Up to 10 "allow" entries can be written via Telnet or embedded web server.
# "allow" may include single IP addresses.
#
allow: 192.168.10.0 255.255.255.0
#
#
# Disable Telnet.
#
telnet: 0
#
#
# Enable the embedded web server.
#
ews-config: 1
#
#
# Detect SNMP unauthorized usage.
#
authentication-trap: on
#
#
# Send Traps to 192.168.10.1.
#
trap-dest: 192.168.10.1
#
#
# Specify the Set Community Name.
#
set-community-name: 1homer2
#
# End of file
TFTP configuration file parameters
The following types of TFTP parameters are listed and described in tables below. You can click on a category below, to
jump to the list.
● General parameters
●
TCP/IP: main parameters
●
TCP/IP: print option parameters
●
TCP/IP: raw print port parameters
●
TCP/IP: access control parameters
●
TCP/IP: other parameters
●
SNMP parameters
●
IPX/SPX parameters
●
AppleTalk parameters
●
DLC/LLC parameters
●
Other parameters
●
Support parameters
Tables of TFTP parameters:
General parameters for TFTP
TFTP Parameter
Description
passwd:
The IP administrative password (up to 16 case-sensitive alphanumeric characters) that allows
administrators to control changes of print server configuration parameters through Telnet or
embedded web server.
sys-location:
Identifies the physical location of the printer (SNMP sysLocation object). Only printable
ASCII characters are allowed. The maximum length is 64 characters. The default location is
undefined. (Example: 1st floor, south wall)
sys-contact:
ASCII character string (up to 64 characters) that identifies the person who administers or
services the printer (SNMP sysContact object). This may include how to contact this
person. The default contact is undefined.
TCP/IP main parameters for TFTP
TFTP Parameter
Description
host-name:
Specifies the node name that will appear on the Jetdirect configuration page. Default is
NPIxxxxxx, where xxxxxx is the last six digits of the print server’s hardware address
(MAC or LAN address).
domain-name:
The domain name for the device (for example, support.hp.com). It does not include the
host name—it is not the Fully Qualified Domain Name (such as
printer1.support.hp.com).
dns-svr:
IP address of the DNS (Domain Name System) server.
pri-wins-svr:
The IP address of the primary Windows Internet Name Service (WINS) server.
sec-winds-svr:
The IP address of the secondary Windows Internet Name Service (WINS) server.
smpt-svr:
The IP address of the outgoing e-mail Simple Mail Transport Protocol (SMTP) server, for
use with supported scanning devices.
TCP/IP print option parameters for TFTP
TFTP Parameter
Description
9100-printing:
Enables or disables printing to TCP port 9100 on the print server.
0 Disables.
1 (default) Enables.
ftp-printing:
Enables or disables the ability to print via FTP:
0 Disables.
1 (default) Enables.
ipp-printing:
Enables or disables the ability to print via IPP:
0 Disables.
1 (default) Enables.
lpd-printing:
Enables or disables LPD (Line Printer Daemon) printing services on the print server:
0 Disables.
1 (default) Enables.
banner:
A port-specific parameter that specifies printing an LPD banner page:
0 Disables banner pages.
1 (default) Enables banner pages.
interlock:
Specifies whether an acknowledgement (ACK) on all TCP packets is required before the
printer is allowed to close a Port 9100 print connection.
buffer-packing:
Enables or disables buffer packing for TCP/IP packets:
0 (default) Normal, data buffers are packed before sending to the printer.
1 Disable buffer packing, data is sent to the printer when received.
write-mode:
Controls the setting of the TCP PSH flag for device-to-client data transfers:
0 (default) Disables this option, flag not set.
1 All-push option. Push bit is set in all data packets.
2 EOI-push option. Push bit is set only for data packets that have an End-of-Information
flag set.
mult-tcp-conn:
Enables or disables multiple TCP connections:
0 (default) Allows multiple connections.
1 Disables multiple connections.
TCP/IP raw print port parameters for TFTP
TFTP Parameter
raw-port:
Description
Specifies additional ports for printing to TCP port 9100. Valid ports are 3000 to 9000, which
are application dependent.
TCP/IP access control parameters for TFTP
TFTP Parameter
allow:
Description
Makes an entry into the host access list stored on the print server. Each entry specifies a host
or network of hosts that are allowed to connect to the printer. The format is:
allow: netnum [mask] where:
netnum is a network number or host IP address.
mask (optional) is an address mask of bits applied to the network number and host
address to verify access.
Up to 10 access list entries are allowed. If there are no entries, all hosts are permitted access.
For example:
allow: 192.0.0.0 255.0.0.0 Allows hosts on network 192.
allow: 192.168.1.2 Allows a single host. In this case, the default mask
255.255.255.255 is assumed and is not required.
allow: Clears the host access list.
For additional information, see security.
TCP/IP: other parameters for TFTP
TFTP Parameter
Description
syslog-config:
Enables or disablessyslog server operation on the print server:
0 Disables.
1 (default) Enables.
For more information, see syslog.
syslog-svr:
The syslog server’s IP address. It specifies the server to which the print server sends syslog
messages.
syslog-max:
Specifies the maximum number of syslog messages that can be sent by the print server on a
per-minute basis. This setting allows administrators to control the log file size. The default is
10 per minute. If set to zero, the number of syslog messages is not restricted.
Controls the filtering of syslog messages sent to the syslog server. The filter range is 0 to 8,
with 0 being the most specific and 8 the most general. Only messages that are lower than the
syslog-priority:
filter level specified (or higher in priority) are reported. The default is 8, messages of all
priorities are sent. If 0, all syslog messages are disabled.
A code used to identify the source facility of a message (for example, to identify the source
of selected messages during troubleshooting). By default, the print server uses LPR as the
syslog-facility:
source facility code, but local user values of local0 through local7 can be used to
isolate individual or groups of print servers.
slp-config:
Enables or disables the Service Location Protocol (SLP) operation on the print server. SLP is
used by selected HP software applications to automate device discovery.
0 Disables.
1 (default) Enables.
ttl-slp:
Specifies the IP multicast Time To Live (TTL) setting for Service Location Protocol (SLP)
packets. The default value is 4 hops (the number of routers from the local network). The
range is 1–15. When set to -1, multicast capability is disabled.
idle-timeout:
The number of seconds that an idle print data connection is allowed to remain open. Since
the card supports only a single TCP connection, the idle timeout balances the opportunity of
a host to recover or complete a print job against the ability of other hosts to access the
printer. The acceptable values range from 0 to 3600 (1 hour). If set to 0, the timeout
mechanism is disabled. The default is 270 seconds.
telnet-timeout:
An integer (1..3600) that specifies the number of seconds that your Telnet or FTP session
can be idle before it will be automatically disconnected. The default is 900 seconds. 0
disables the timeout. CAUTION: small values, such as 1–5, may effectively disable the use
of Telnet. A Telnet session may terminate before any changes can be made.
ews-config:
Enables or disables the embedded web server to view or change configuration values:
0 Disables.
1 (default) Enables.
tcp-mss:
Specifies the maximum segment size (MSS) that the print server will advertise for use when
communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets
(MSS=536 bytes):
0 (default) All networks are assumed to be local (Ethernet MSS=1460 bytes or more).
1 Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks.
2 All networks are assumed to be remote (MSS=536 bytes), except the local subnet.
MSS affects performance by helping to prevent IP fragmentation that may result in data
retransmission.
tcp-msl:
Specifies the maximum segment life (MSL) in seconds. The range is 5–120 seconds. The
default is 15 seconds.
telnet-config:
Enables or disables incoming Telnet connections:
0 Disallows them. (To regain access, change the setting in the TFTP configuration file
and power cycle the print server, or cold-reset the print server to factory default settings.)
1 Allows them.
SNMP parameters for TFTP
TFTP Parameter
Description
snmp-config:
Enables or disables SNMP operation on the print server:
0 Disables.
1 (default) Enables.
get-community-name:
Specifies a password for SNMP GetRequests sent to the print server. This password is
optional. If a user-specified get community name is set, the print server will respond to
either a user-specified community name or the factory-default. The community name
must be ASCII characters. The maximum length is 255 characters.
set-community-name:
Specifies a password that determines which SNMP SetRequests (control functions) the
print server will respond to. The community name of an incoming SNMP SetRequest
must match the print server’s set community name for the print server to respond.
SetRequests must come from hosts that are configured in the print server’s host access
list. Community names must be ASCII characters. The maximum length is 255
characters.
auth-trap:
Configures the print server to send (on) or not send (off) SNMP authentication traps.
The default is on. Authentication traps indicate that an SNMP request was received,
but the community name check failed.
Enters a host’s IP address into the print server’s SNMP trap destination list. The
command format is:
trap-dest:
trap-dest: ip-address [community name] [port number]
ip-address is the host IP adress.
community name is optional (the default community name will be
used), except in two cases:
● when specifying the port number. If you do not specify a
community name, the port number will become the community
name.
● when a trap-community-name entry precedes any
trap-dest entry. If you do not specify a community name here,
that trap community name will be assigned to this entry.
port number is optional (the default SNMP port number 162 will be
used).
Setting trap-dest: 0 deletes the trap destination list. If the list is empty, the
print server does not send SNMP traps. The list may contain up to five entries. The
default SNMP trap destination list is empty. To receive SNMP traps, the systems listed
on the SNMP trap destination list must have a trap daemon to listen to those traps.
Community name (password) included with SNMP traps that are sent by the print
trap-community-name: server to a host computer. Community names must be ASCII characters. The
maximum length is 255 characters.
IPX/SPX parameters for TFTP
TFTP Parameter
Description
ipx-config:
Enables or disables IPX/SPX protocol operation on the print server:
0 Disables.
1 (default) Eenables.
ipx-unit-name:
A user-assigned alphanumeric name assigned to the print server (31 characters maximum).
By default, the name will be NPIxxxxxx, where xxxxxx are the last six digits of the
hardware address (MAC or LAN address).
ipx-frametype:
Specifies the IPX frame type setting, one of the following: AUTO (default), EN_SNAP,
EN_8022, EN_8023, EN_II, TR_8022, TR_SNAP.
Specifies the time interval (1–3600 seconds) that the print server waits between Service
ipx-sapinterval: Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. 0 disables
SAP broadcasts.
[not for 175x]
ipx-nds-tree:
An alphanumeric string, up to 31 characters, that specifies the name of the Novell Directory
Services (NDS) tree for this print server.
[not for 175x]
An alphanumeric string, up to 256 characters, that specifies the NDS context for the print
ipx-nds-context: server.
[not for 175x]
ipx-job-poll:
Specifies the time interval (1–255 seconds) that the print server will wait to check for print
jobs in a print queue. The default is 2 seconds
ipx-banner:
Enables or disables printing an IPX banner page using the Printer Job Language (PJL):
0 Disables.
1 (default) Enables.
ipx-eoj:
Enables or disables IPX end-of-job notification using PJL:
0 Disables.
1 (default) Enables.
ipx-toner-low:
Enables or disables IPX toner-low notification using PJL:
0 Disables.
1 (default) Enables.
AppleTalk parameters for TFTP
TFTP Parameter
appletalk:
Description
Enables or disables AppleTalk (EtherTalk) protocol operation on the print server:
0 Disables.
1 (default) Enables.
DLC/LLC parameters for TFTP [not for 175x]
TFTP Parameter
[not for 175x]
dlc/llc:
Description
Enables or disables DLC/LLC protocol operation on the print server:
0 Disables.
1 (default) Enables.
Other parameters for TFTP
TFTP Parameter
Description
scan-config:
Enables or disables the web scanning feature in the embedded web server, when
connected to a supported device:
0 Disables.
1 (default) Enables.
scan-idle-timeout:
Specifies the number of seconds (1–3600) that an idle scan connection is allowed to
remain open. 0 disables the timeout. The default is 300 seconds.
Enables or disables the scan-to-email feature in the embedded web server, when
connected to a supported device:
scan-email-config:
0 Disables.
1 (default) Enables.
MFP-config:
Enables or disables print server support of the client software provided with your
multifunction peripheral (MFP) or All-In-One:
0 (default) Disables (allows printing only).
1 Enables (allows printing, scanning, etc.).
usb-mode:
Specifies the communication mode over the USB port on the print server:
Auto (default) Automatically negotiates and sets the the highest
communication mode possible for the attached printer or device.
MLC (Multiple Logical Channels) An HP-proprietary communication mode
that allows multiple channels of simultaneous print, scan, and status
communications.
BIDIR A standard connection that supports bi-directional communications
between the printer and print server. The print server sends print data and
receives status from the printer.
UNIDIR A standard connection in which data is transferred in one
direction only (to the printer).
usb-statpg-lang:
Specifies the page description language (PDL) used by the print server to send the
Jetdirect configuration page to the printer:
Auto (default) The language is auto-detected when the print server is
powered on or after a cold reset to factory defaults.
PCL
Hewlett-Packard Printer Control Language
ASCII Standard ASCII characters
HPGL2 Hewlett-Packard Graphics Language (v2)
PS Adobe PostScript language
Support parameters for TFTP
TFTP Parameter
Description
support-name:
Typically used to identify the name of a person to contact for support of this device.
support-number:
Typically used to specify a phone or extension number to call for support of this device.
support-url:
A web URL address for product information on this device over the Internet or an intranet.
tech-support-url: A web URL address for technical support over the Internet or an intranet.
Configuring the print server
for BOOTP configuration
The factory-default state of the HP Jetdirect print server allows it to use BOOTP services automatically, so no further
action is necessary.
How the default configuration works
Changing the BOOTP/DHCP configuration method
Setting up the DHCP server
The procedure to set up the DHCP server depends on the operating system on that system. (It may be a system other
than those using the HP Jetdirect print services.)
● UNIX
●
Windows NT 4.0
●
Windows 2000
UNIX servers:
For instructions on setting up DHCP on UNIX systems, see the bootpd man page.
On HP-UX systems, a sample DHCP configuration file dhcptab may be located in the /etc directory. Since HP-UX
presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends
that you set all print server lease durations to infinite. This ensures that the print server IP addresses remain static until
dynamic name services are provided.
Windows NT 4.0 servers:
You will set up a pool--scope-- of IP addresses that the server can assign or lease to a requester.
Note: To avoid problems resulting from IP addresses that change, HP recommends that all print servers be
assigned IP addresses with infinite leases or reserved IP addresses.
NT Procedure:
Note: In addition to the general steps provided here, see also the instructions supplied with your DHCP
software.
1. On the Windows NT server, open the Program Manager window and double-click the Network Administrator
icon.
2. Double-click the DHCP Manager icon to open this window.
3. Select Server and select Server Add.
4. Type the server IP address, then click [OK] to return to the DHCP Manager window.
5. In the list of DHCP servers, click on the server you have just added, then select Scope and select Create.
6. Select Set up the IP Address Pool. In the IP Address Pool section, set up the IP address range by entering the
beginning IP address in the Start Address box and entering the ending IP address in the End Address box. Also
enter the subnet mask for the subnet to which the IP address pool applies. The starting and ending IP addresses
define the end points of the address pool assigned to this scope.
Note: If desired, you can exclude ranges of IP addresses within a scope.
7. In the Lease Duration section, select Unlimited, then select [OK].
HP recommends that all print servers be assigned infinite leases to avoid problems resulting from IP addresses
that change. Be aware, however, that selecting an unlimited lease duration for the scope (as described above)
causes all clients in that scope to have infinite leases.
If you want clients on your network to have finite leases, you can instead set the duration to a finite time, but you
should configure all print servers as reserved clients for the scope.
8. If you have set Lease Duration to Unlimited in the previous step, then skip now to the next step 9.
If you have set Lease Duration to a finite time, then continue with this step:
Select Scope and select Add Reservations to set up your print servers as reserved clients. For each print server,
perform the following steps in the Add Reserved Clients window to set up a reservation for that print server:
a. Type the selected IP address.
b. Obtain the hardware (MAC) address from the configuration page, and type this address in the
Unique Identifier box.
c. Input a client name.
d. Select Add to add the reserved client. To delete a reservation, in the DHCP Manager window, select Scope
and select Active Leases. In the Active Leases window, click on the reservation you want to delete and
select [Delete].
9. Select Close to return to the DHCP Manager window.
10. If you do not plan to use WINS (Windows Internet Naming Service), then skip now to the next step 11.
If you plan to use WINS (Windows Internet Naming Service), then continue with this step:
a. From the DHCP Manager window, select DHCP Options and select one of the following:
Scope: if you want name services only for the selected scope.
Global: if you want name services for all scopes.
b. Add the server to the Active Options list. In the DHCP Options window, select
WINS/NBNS Servers (044) from the Unused Options list. Select [Add]; then select [OK].
A warning may appear requesting that you set the node type. You will do this in step 10d below.
c. Now provide the IP address of the WINS server as follows:
i. Select Value, then Edit Array.
ii. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set.
Then type in the IP address of the WINS server and select [Add].
iii. Once the address appears in the list of IP addresses, select [OK]. This returns you to the
DHCP Options window. If the address you have just added appears in the list of IP addresses (near
the bottom of the window) continue to step 10d below. Otherwise, retry step 10c.
d. In the DHCP Options window, select WINS/NBT Node Type (046) from the Unused Options list. Select
[Add] to add the node type to the Active Options list. In the Byte box, input 0x4 to indicate a mixed node,
and select [OK].
11. Click [Close] to exit to the Program Manager.
Windows 2000 servers:
You will set up a pool--scope-- of IP addresses that the server can assign or lease to a requester.
Note: To avoid problems resulting from IP addresses that change, HP recommends that all print servers be
assigned IP addresses with infinite leases or reserved IP addresses.
2000 Procedure:
Note: In addition to the general steps provided here, see also the instructions supplied with your DHCP
software.
1. Run the Windows 2000 DHCP manager utility: Click Start, Settings, Control Panel. Open the
Administrative Tools folder and run the DHCP utility.
2. In the DHCP window, locate and select your Windows 2000 server in the DHCP tree.
If your server is not listed in the tree, select DHCP and click the Action menu to add the server.
3. After selecting your server in the DHCP tree, click the Action menu and select New Scope. This runs the
Add New Scope wizard.
4. In the Add New Scope wizard, click [Next].
5. Enter a name and description for this scope, then click [Next].
6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the
subnet mask. Then click [Next].
Note:If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which
portion specifies the client device. (See overview of IP addresses.)
7. If applicable, enter the range of IP addresses within the scope to be excluded by the server. Then click [Next].
8. Set the IP address lease duration for your DHCP clients. Then click [Next].
HP recommends that all print servers be assigned reserved IP addresses. You can do this after you set up the
scope, as step 11 below.
9. HP recommends that you select [No] to configure DHCP options for this scope later, and then click [Next].
If you want to configure DHCP options now:
a. Select [Yes] and click [Next].
b. If desired, specify the IP address of the router (or default gateway) to be used by clients. Then click
[Next].
c. If desired, specify the Domain Name and DNS (Domain Name System) servers for clients. Click [Next].
d. If desired, specify WINS server names and IP addresses. Click [Next].
e. Select [Yes] to activate the DHCP options now, and click [Next].
10. You have successfully set up the DHCP scope on this server. Click [Finish] to close the wizard.
11. To configure your print server with a reserved IP address within the DHCP scope:
a. In the DHCP tree, open the folder for your scope and select Reservations.
b. Click the Action menu and select New Reservation.
c. Enter the appropriate information in each field, including the reserved IP address for your print server.
(Note: the hardware {MAC} address for your print server is available on the Jetdirect configuration page.)
d. Under “Supported types”, select DHCP only, then click [Add]. This results in a DHCP configuration.
Note: Selecting Both or BOOTP only results in a BOOTP configuration due to the sequence in which
HP Jetdirect print servers initiate configuration protocol requests.
e. Specify another reserved client, or click [Close]. The reserved clients added will be displayed in the
Reservations folder for this scope.
12. Close the DHCP manager utility.
Configuring the print server for DHCP configuration
Once a DHCP server is set up (according to the previous section), the factory-default state of the print server requires
no further action for print server configuration.
How the default configuration works
Changing the BOOTP/DHCP configuration method
Other configuration tools that include IP configuration, such as the embedded web server or Telnet, allow you to disable
BOOTP and/or DHCP auto-configuration. In each of these tools, three possible settings for the configuration method
are provided; each of the settings has the effect of disabling others, as follows:
●
BOOTP
The print server automatically releases any names and IP addresses associated with the DHCP server and
re-initializes the TCP/IP protocol for the print server (unless a BOOTP configuration is currently in effect). At
this point, TCP/IP is unconfigured, and the print server begins to send —even before power is cycled—BOOTP
requests to acquire new IP configuration information. If no BOOTP reply is received, the IP address remains at
the factory default 192.0.0.192. DHCP is disabled.
After power to the print server is cycled, only BOOTP requests are sent and only BOOTP replies are processed.
Any configuration of IP parameters done manually is ignored.
●
DHCP
The print server automatically releases any names and IP addresses associated with the BOOTP server and
re-initializes the TCP/IP protocol for the print server (unless a BOOTP configuration is currently in effect). At
this point, TCP/IP is unconfigured, and the print server begins to send—even before power is cycled— DHCP
requests to acquire new IP configuration information. If no DHCP reply is received, the IP address remains at the
factory default 192.0.0.192. BOOTP is disabled.
After power to the print server is cycled, only DHCP requests are sent and only DHCP replies are processed. Any
configuration of IP parameters done manually is ignored.
●
Manual
BOOTP and DHCP are disabled.
You should proceed to manually set all of the IP configuration parameters, including IP address, subnet mask,
default gateway, and idle timeout. You can use the settings available in the same tool you are using.
Caution:
If the print server is switched from using an address allocated by a DHCP server to using a manually assigned
address, that manually assigned address should be outside any DHCP range used for other devices on the
network. An alternative is to tell the DHCP server that the print server's address is fixed so that it will never be
allocated to another client.
Returning to factory defaults
You can return the print server to its factory-default state (also called “cold reset”) by using the factory-default reset
procedure.
©2000, 2001 Hewlett-Packard Company
Using RARP
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
This subsection describes how to configure the print server using the
Reverse Address Resolution Protocol (RARP) on UNIX and Linux
systems.
This setup procedure enables the RARP daemon running on your
system to respond to a RARP request from the print server and to
supply the IP address to the print server.
1. Switch off the print server.
2. Log onto your UNIX or Linux system as a superuser.
3. Make sure the RARP daemon is running on your system by
entering the following command at the system prompt:
ps -ef | grep rarpd (for Unix)
ps ax | grep rarpd (for BSD or Linux)
4. The system response should be similar to the following:
861 0.00.2 24 72 5 14:03 0:00 rarpd -a
860 0.00.5 36 140 5 14:03 0:00 rarpd -a
5. If the system does not display a process number for the RARP
daemon, see the rarpd man page for instructions on starting the
RARP daemon.
6. Edit the /etc/hosts file to add your designated IP address
and node name for the print server. For example:
192.168.45.39 laserjet1
7. Edit the /etc/ethers file (/etc/rarpd.conf file in
HP-UX 10.20) to add the LAN hardware address (MAC or
station address), as shown on the configuration page, and the
node name for the print server. For example:
00:01:E6:a8:b0:00 laserjet1
Note: If your system uses Network Information Service (NIS),
you need to incorporate changes to the NIS host and ethers
databases
8. Switch on the print server.
9. To verify that the print server is configured with the correct IP
address, use the ping utility. At the system prompt, enter:
ping
where is the assigned address
from RARP. The default IP address is 192.0.0.192.
10. If ping does not respond, see the Troubleshooting section.
©2000, 2001 Hewlett-Packard Company
Using the arp and ping commands
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
You can configure a print server with an IP address using an ARP
(Address Resolution Protocol) command from a supported system.
The protocol is not routable, that is, the workstation from which the
configuration is made must be located on the same network segment
as the print server.
Using the arp and ping commands with HP Jetdirect print servers
requires the following:
● Windows NT/2000 or UNIX system configured for TCP/IP
operation.
● HP Jetdirect firmware version x.08.03 or later.
● LAN hardware address (MAC or station address) of the server
(specified on its configuration page, or on a label attached to
the back).
● Note that on some systems, superuser rights may be required for
the arp command.
After an IP address is assigned via arp and ping commands, use
other tools (such as Telnet, embedded web server, or HP Web
Jetadmin software) to configure other IP parameters.
Procedure
Enter the following commands at the system prompt:
arp -s
ping
where:
is the desired IP address
to be assigned to the print server. The arp
command writes the entries to the ARP
cache on the workstation, and the ping
command configures the IP address on the
print server.
may
require a specific format for your system.
For example:
●
●
In Windows NT 4.0 or Windows
2000:
arp -s 192.168.45.39
00-01-E6-a2-31-98
ping 192.168.45.39
In UNIX:
arp-s 192.168.45.39
00:01:E6:a2:31:98
ping 192.168.45.39
Note:
Once the IP address has been set on the print server,
additional arp and ping commands will be ignored. Once
the IP address is configured, arp and ping cannot be used
unless the print server is reset to factory values (see cold
reset).
On UNIX systems, the arp -s command may vary
between different systems.
Some BSD-based systems expect the IP address (or host
name) in reverse order. Other systems may require
additional parameters. See your system documentation
for specific command formats.
©2000, 2001 Hewlett-Packard Company
Using Telnet
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
How to configure the print server using Telnet.
Setting up an IP route
To use Telnet commands with the print server, a route must be available from your workstation to the print server. This
means that there must be a match between the network identification of your system to that of the print server. (For
example, if the print server is configured with a default IP address, a route may not exist.)
On Windows 95, 98, NT 4.0, 2000, Me, and XP systems, you can use the following route command at a DOS prompt to
add a route to the print server:
route add
where:
is the IP address configured on the print server
is the IP address of the computer’s network card that is attached to
the same physical LAN as the print server
example:
route add 192.168.45.39 192.170.1.2
Note:
Using Telnet to manually set an IP address will override dynamic IP configuration (such as BOOTP, DHCP,
or RARP), resulting in a static configuration. In a static configuration, the IP values are fixed and the
operation of BOOTP, DHCP, RARP and other dynamic configuration methods may no longer function.
Whenever you are manually changing an IP address, you should also reconfigure the subnet mask and default
gateway at the same time.
Typical Telnet session
Procedure
To set configuration parameters, you must set up a Telnet connection from your system to the HP Jetdirect print server.
1. Type the following at the DOS prompt:
telnet
where:
may be the print server’s assigned address from BOOTP, RARP,
DHCP, from the printer control panel, or the default IP address. The default IP address is
192.0.0.192. The IP address is listed on the Jetdirect configuration page.
2. A connection to the print server will be displayed. If the server responds with “connected to IP address”,
press [Enter] twice to make sure that the Telnet connection is initialized.
3. If prompted for a user name and password, enter the correct values.
By default, the Telnet interface does not require a user name or password. If an administrative password has been
set, you will be prompted for a user name and this password before you can enter and save Telnet commands.
4. By default, a command line interface is provided. For a list of supported commands and parameters, see the list of
Telnet commands and parameters at the end of this section. To configure parameters using the menu interface
instead, enter Menu. For more information, see user interface options below.
User interface options
The print server provides two interface options to enter Telnet commands, command line interface, which is the default,
and menu.
Command line interface (default) procedure
Use the following procedure for Telnet’s command line interface to change parameters:
1. At the Telnet prompt “>” enter:
:
where:
is the string for the configuration parameter you are defining. Command
strings are found in the first column of the Telnet commands and parameters list at the end
of this section.
is the setting you are assigning to that parameter. Allowed values are
described in the second column of the Telnet commands and parameters list at the end of
this section.
At any time during a Telnet session, you can enter one of the following:
? to view available configuration parameters, the correct command format, and a list of commands.
advanced
?
to list additional “advanced” commands.
/ to display the current configuration.
Caution: Parameter changes are not saved until step 4 below.
2. Repeat the previous step to set any additional configuration parameters.
3. When you have finished entering the configuration parameters, at the Telnet prompt enter one of the following
commands, which depend on your system.
save
exit
quit
4. When prompted whether to save settings that you have changed, enter y for “yes”, or n for “no”.
Menu interface procedure
Use the following procedure for Telnet’s menu interface to change parameters. The menu interface eliminates the need to
memorize commands, and provides structured menu lists for easy access to configuration parameters.
1. At the Telnet prompt “>” enter:
menu
The menu interface example below illustrates the menu interface, using the TCP/IP menus as an example.
2. From the Main Menu, select and enter a menu number. If there are submenus, select and enter a submenu number.
3. If you want to change a parameter setting, enter y (for “yes”) when prompted.
Changes to parameters are made by editing the setting through the use of the [Backspace] key. If an
unrecognized value is entered, the correct entry options will be displayed. The values allowed for each parameter are
described in the second column of the Telnet commands and parameters list at the end of this section.
Caution: Parameter changes are not saved until step 6 below.
4. Repeat the previous step to set any additional configuration parameters.
5. When you have finished entering the configuration parameters, at the Telnet prompt enter one of the following
commands, which depend on your system.
save
exit
quit
6. When prompted whether to save settings that you have changed, enter y for “yes”, or n for “no”.
Illustration of using the menu interface:
Using Telnet to Erase the Existing IP Address
This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem. After this has been done the print
server should be power cycled. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not
affected.
(To reset all print server configuration parameters to factory default values, use the hardware cold reset
procedure.)
1. Enter the Telnet command:
cold-reset
2. Exit Telnet using one of the following commands, depending on your system.
save
exit
quit
3. When prompted whether to save settings that you have changed, enter y.
Telnet Commands and Parameters
List of the available Telnet commands and parameters.
Note:
If a parameter is supplied dynamically (for example, from a BOOTP, TFTP, or DHCP server), its value
cannot be changed using Telnet without first setting manual configuration, using the ip-configcommand).
Whenever you are manually changing an IP address, you should also reconfigure the subnet mask and default
gateway at the same time.
User control commands in Telnet
Telnet Parameter
Description and Values
?
Displays the Telnet commands and help commands.
/
Displays current values.
menu
Displays the menu interface for further configuration entries.
advanced
Enables the advanced Telnet commands in addition to the ones generally available. Help will
include the advanced and general commands.
general
Disables the advanced Telnet commands; only the general ones will be available. Help will
exclude the advanced commands.
export
Exports the Telnet settings to a file for editing and importing via Telent or TFTP. This
command is only supported by systems such as UNIX that support input/output redirection.
save
Saves the Telnet settings and exits the Telnet session.
exit
Exits the Telnet session.
General settings for Telnet
Telnet Parameter
Description and Values
passwd
The administrative password (up to 16 alphanumeric characters) for both Telnet and the
embedded web server). When initiating the next Telnet session, you will be prompted for a user
name and this password.
Enter the password twice for confirmation. For example:
passwd jd1234 jd1234 sets the password to “jd1234”.
To clear the password, enter the command without the two password and confirmation entries.
sys-location
Identifies the physical location of the printer (SNMP sysLocation object). Only printable
ASCII characters are allowed. The maximum length is 255 characters.
sys-contact
ASCII character string (up to 255 characters) that identifies the person who administers or
services the printer (SNMP sysContact object). This may include how to contact this
person.
TCP/IP main parameters for Telnet
Telnet Parameter
host-name
Description and Values
Specifies the node name (up to 32 alphanumeric characters) that will appear on the Jetdirect
configuration page. Default is NPIxxxxxx, where xxxxxx is the last six digits of the print
server’s hardware address (MAC or LAN address).
ip-config
Selects the method for the print server to receive its IP configuration parameters: bootp
(default), dhcp, or manual.
bootp or dhcp The IP parameters will be automatically configured by a BOOTP or DHCP
server each time the print server is powered on.
manual The print server will wait for the basic IP parameters to be entered using manual
tools, such as this Telnet or other available tools. The status will be “user specified”.
See more info, including a caution.
IP address for the print server, in dotted decimal notation. (See TCP/IP.) An example:
ip-config manual Specifies manual configuration.
ip 192.168.45.39 Manually sets the IP address 192.168.45.39 on the print server.
ip
ip 0.0.0.0 Clears the IP address.
Note: If you exit and save a new IP address, it must be specified for the next Telnet
connection.
subnet-mask
If subnetting is used, use this field to manually assign a subnet mask. A subnet mask is a 32-bit
number that, when applied to an IP address, determines which bits specify the network and
subnet, and which bits uniquely specify the node. (See TCP/IP.)
ip 0.0.0.0 Disables the subnet mask.
Note: If the print server is configured by DHCP and you manually change the subnet mask or
the default gateway address, you should manually change the IP address also. This will release
the DHCP-assigned address back to the DHCP IP address pool.
default-gw
Identifies the IP address of a router or computer that is used to connect to other networks or
subnetworks. (See TCP/IP.)
Note: If the print server is configured by DHCP and you manually change the subnet mask or
the default gateway address, you should manually change the IP address also. This will release
the DHCP-assigned address back to the DHCP IP address pool.
Config Server
(read-only parameter) Reads the IP address of the server (such as a BOOTP or DHCP server)
that last configured the IP address on the print server.
TFTP Server
(read-only parameter) The IP address of the TFTP server that provided TFTP parameters to the
print server.
TFTP Filename
(read-only parameter) The path and TFTP filename of the TFTP server, for example,
hpnp/printer1.cfg.
domain-name
The domain name for the device (for example, support.hp.com). It does not include the
host name—-it is not the Fully Qualified Domain Name (such as
printer1.support.hp.com).
dns-svr
IP address of the DNS (Domain Name System) server.
pri-wins-svr
The IP address of the primary Windows Internet Name Service (WINS) server.
sec-winds-svr
The IP address of the secondary Windows Internet Name Service (WINS) server.
smpt-svr
The IP address of the outgoing e-mail Simple Mail Transport Protocol (SMTP) server, for use
with supported scanning devices.
TCP/IP print option parameters for Telnet
Telnet Parameter
Description and Values
9100-printing
Enables or disables printing to TCP port 9100 on the print server.
0 Disables.
1 (default) Enables.
ftp-printing
Enables or disables the ability to print via FTP:
0 Disables.
1 (default) Enables.
ipp-printing
Enables or disables the ability to print via IPP:
0 Disables.
1 (default) Enables.
lpd-printing
Enables or disables LPD (Line Printer Daemon) printing services on the print server:
0 Disables.
1 (default) Enables.
banner
A port-specific parameter that specifies printing an LPD banner page:
0 Disables banner pages.
1 (default) Enables banner pages.
interlock
Specifies whether an acknowledgement (ACK) on all TCP packets is required before the
printer is allowed to close a Port 9100 print connection.
buffer-packing
Enables or disables buffer packing for TCP/IP packets:
0 (default) Normal, data buffers are packed before sending to the printer.
1 Disable buffer packing, data is sent to the printer when received.
write-mode
Controls the setting of the TCP PSH flag for device-to-client data transfers:
0 (default) Disables this option, flag not set.
1 All-push option. Push bit is set in all data packets.
2 EOI-push option. Push bit is set only for data packets that have an End-of-Information flag
set.
mult-tcp-conn
Enables or disables multiple TCP connections:
0 (default) Allows multiple connections.
1 Disables multiple connections.
TCP/IP raw print port parameters for Telnet
Telnet Parameter
raw-port
Description and Values
Specifies additional ports for printing to TCP port 9100. Valid ports are 3000 to 9000, which
are application dependent.
TCP/IP access control parameters for Telnet
Telnet Parameter
allow
Description and Values
Makes an entry into the host access list stored on the print server. Each entry specifies a host or
network of hosts that are allowed to connect to the printer. The format is:
allow netnum [mask] where:
netnum is a network number or host IP address.
mask (optional) is an address mask of bits applied to the network number and host address
to verify access.
Up to 10 access list entries are allowed. If there are no entries, all hosts are permitted access.
For example:
allow 192.0.0.0 255.0.0.0 Allows hosts on network 192.
allow 192.168.1.2 Allows a single host. In this case, the default mask
255.255.255.255 is assumed and is not required.
allow 0 Clears the host access list.
For additional information, see security.
TCP/IP other parameters for Telnet
Telnet Parameter
Description and Values
syslog-config
Enables or disables syslog server operation on the print server:
0 Disables.
1 (default) Enables.
For more information, see syslog.
syslog-svr
The syslog server’s IP address. It specifies the server to which the print server sends syslog
messages.
syslog-max
Specifies the maximum number of syslog messages that can be sent by the print server on a
per-minute basis. This setting allows administrators to control the log file size. The default is
10 per minute. If set to zero, the number of syslog messages is not restricted.
syslog-priority
Controls the filtering of syslog messages sent to the syslog server. The filter range is 0 to 8,
with 0 being the most specific and 8 the most general. Only messages that are lower than the
filter level specified (or higher in priority) are reported. The default is 8, messages of all
priorities are sent. If 0, all syslog messages are disabled.
syslog-facility
A code used to identify the source facility of a message (for example, to identify the source of
selected messages during troubleshooting). By default, the print server uses LPR as the source
facility code, but local user values of local0 through local7 can be used to isolate
individual or groups of print servers.
slp-config
Enables or disables the Service Location Protocol (SLP) operation on the print server. SLP is
used by selected HP software applications to automate device discovery.
0 Disables.
1 (default) Enables.
ttl-slp
Specifies the IP multicast Time To Live (TTL) setting for Service Location Protocol (SLP)
packets. The default value is 4 hops (the number of routers from the local network). The range
is 1–15. When set to -1, multicast capability is disabled.
idle-timeout
The number of seconds that an idle print data connection is allowed to remain open. Since the
card supports only a single TCP connection, the idle timeout balances the opportunity of a host
to recover or complete a print job against the ability of other hosts to access the printer. The
acceptable values range from 0 to 3600 (1 hour). If set to 0, the timeout mechanism is
disabled. The default is 270 seconds.
telnet-timeout
An integer (1–3600) that specifies the number of seconds that your Telnet or FTP session can
be idle before it will be automatically disconnected. The default is 900 seconds. 0 disables the
timeout. CAUTION: small values, such as 1–5, may effectively disable the use of Telnet. A
Telnet session may terminate before any changes can be made.
cold-reset
Sets TCP/IP factory defaults. After a cold reset, power cycle the print server. Parameters for
other subsystems, such as IPX/SPX or AppleTalk, are not affected.
ews-config
Enables or disables the print server’s embedded web server to view or change configuration
values:
0 Disables.
1 (default) Enables.
tcp-mss
Specifies the maximum segment size (MSS) that the print server will advertise for use when
communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets
(MSS=536 bytes):
0 (default) All networks are assumed to be local (Ethernet MSS=1460 bytes or more).
1 Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks.
2 All networks are assumed to be remote (MSS=536 bytes), except the local subnet.
MSS affects performance by helping to prevent IP fragmentation that may result in data
retransmission.
tcp-msl
Specifies the maximum segment life (MSL) in seconds. The range is 5–120 seconds. The
default is 15 seconds.
TCP/IP diagnostics parameters for Telnet
Telnet Parameter
Description and Values
Last Config IP
(read-only parameter) The IP address of the system from which the print server's IP address
was configured.
TCP Conns
Refused
(read-only parameter) The number of client TCP connections that are refused by the print
server.
TCP Access
Denied
(read-only parameter) The number of times that client systems were denied access to the print
server because there was no allowable entry in the print server's host access list.
DHCP Lease Time
(read-only parameter) The DHCP IP Address lease duration time in seconds.
DHCP Renew Time
(read-only parameter) The DHCP T1 timeout, specifying the DHCP lease renewal time in
seconds.
DHCP Rebind Time
(read-only parameter) The DHCP T2 timeout, specifying the DHCP lease rebind time in
seconds.
SNMP parameters for Telnet
Telnet Parameter
snmp-config
Description and Values
Enables or disables SNMP operation on the print server:
0 Disables.
1 (default) Enables.
Specifies a password for SNMP GetRequests sent to the print server. This password is
optional. If a user-specified get community name is set, the print server will respond to
get-community-name
either a user-specified community name or the factory-default. The community name must
be ASCII characters. The maximum length is 255 characters.
Specifies a password that determines which SNMP SetRequests (control functions) the
print server will respond to. The community name of an incoming SNMP SetRequest must
set-community-name match the print server’s set community name for the print server to respond. SetRequests
must come from hosts that are configured in the print server’s host access list. Community
names must be ASCII characters. The maximum length is 255 characters.
auth-trap
trap-dest
Configures the print server to send (on) or not send (off) SNMP authentication traps. The
default is on. Authentication traps indicate that an SNMP request was received, but the
community name check failed.
Enters a host’s IP address into the print server’s SNMP trap destination list. The command
format is:
trap-dest ip-address [community name] [port number]
ip-address is the host IP adress.
community name is optional (the default community name will be used),
except in two cases:
● when specifying the port number. If you do not specify a community
name, the port number will become the community name.
● when a trap-community-name entry precedes any trap-dest
entry. If you do not specify a community name here, that trap
community name will be assigned to this entry.
port number is optional (the default SNMP port number 162 will be
used).
Setting trap-dest 0 deletes the trap destination list. If the list is empty, the print
server does not send SNMP traps. The list may contain up to five entries. The default
SNMP trap destination list is empty. To receive SNMP traps, the systems listed on the
SNMP trap destination list must have a trap daemon to listen to those traps.
IPX/SPX parameters for Telnet
Telnet Parameter
Description and Values
ipx-config
Enables or disables IPX/SPX protocol operation on the print server:
0 Disables.
1 (default) Eenables.
ipx-unitname
A user-assigned alphanumeric name assigned to the print server (31 characters maximum). By
default, the name will be NPIxxxxxx, where xxxxxx are the last six digits of the hardware
address (MAC or LAN address).
Address
(read-only parameter) Identifies the IPX network and node numbers detected on the network, in
the form NNNNNNN:hhhhhhhh (hexadecimal), where NNNNNNNN is the network number and
hhhhhhhh is the hardware address (MAC or LAN address) of the print server.
ipx-frametype
Specifies the IPX frame type setting, one of the following: AUTO (default), EN_SNAP,
EN_8022, EN_8023, EN_II, TR_8022, TR_SNAP.
ipx-sapinterval
Specifies the time interval (1–3600 seconds) that the print server waits between Service
Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. 0 disables
SAP broadcasts.
ipx-nds-tree
An alphanumeric string, up to 31 characters, that specifies the name of the Novell Directory
Services (NDS) tree for this print server.
ipx-nds-context
An alphanumeric string, up to 256 characters, that specifies the NDS context for the print
server.
ipx-job-poll
Specifies the time interval (1–255 seconds) that the print server will wait to check for print jobs
in a print queue. The default is 2 seconds.
ipx-banner
Enables or disables printing an IPX banner page using the Printer Job Language (PJL):
0 Disables.
1 (default) Enables.
ipx-eoj
Enables or disables IPX end-of-job notification using PJL:
0 Disables.
1 (default) Enables.
ipx-toner-low
Enables or disables IPX toner-low notification using PJL:
0 Disables.
1 (default) Enables.
AppleTalk parameters for Telnet
Telnet Parameter
Description and Values
at-config
Enables or disables AppleTalk (EtherTalk) protocol operation on the print server:
0 Disables.
1 (default) Enables.
Device Name
(read-only parameter) The name of the printer on the AppleTalk network. A number n after the
name indicates that there are multiple devices with this name, and this is the nth instance of the
name.
Print Type
(read-only parameter) Specifies the AppleTalk network printer type reported by the print
server.
Zone
(read-only parameter) The name of the AppleTalk network zone on which the printer is located.
Phase
(read-only parameter) Indicates whether AppleTalkPhase 2 (P2) is preconfigured on the print
server.
Status
(read-only parameter) Indicates the current AppleTalk configuration status.
READY Indicates the HP Jetdirect print server is awaiting data.
DISABLED Indicates that AppleTalk was manually disabled.
INITIALIZING Indicates that the print server is registering the node address or name. An
additional status message may also be displayed
DLC/LLC parameters for Telnet
Telnet Parameter
dlc/llc-config
Description and Values
Enables or disables DLC/LLC protocol operation on the print server:
0 Disables.
1 (default) Enables.
Other parameters for Telnet
Telnet Parameter
Description and Values
scan-config
Enables or disables the web scanning feature in the embedded web server, when connected to
a supported device:
0 Disables.
1 (default) Enables.
scan-idle-timeout
Specifies the number of seconds (1–3600) that an idle scan connection is allowed to remain
open. 0 disables the timeout. The default is 300 seconds.
Enables or disables the scan-to-email feature in the embedded web server, when connected to
a supported device:
scan-email-config
0 Disables.
1 (default) Enables.
MFP-config
Enables or disables print server support of the client software provided with your
multifunction peripheral (MFP) or All-In-One:
0 (default) Disables (allows printing only).
1 Enables (allows printing, scanning, etc.).
usb-mode
Specifies the communication mode over the USB port on the print server:
Auto (default) Automatically negotiates and sets the the highest
communication mode possible for the attached printer or device.
MLC (Multiple Logical Channels) An HP-proprietary communication mode that
allows multiple channels of simultaneous print, scan, and status communications.
BIDIR A standard connection that supports bi-directional communications
between the printer and print server. The print server sends print data and
receives status from the printer.
UNIDIR A standard connection in which data is transferred in one direction
only (to the printer).
usb-statpg-lang
Specifies the printer job language (PJL) used by the print server to send the Jetdirect
configuration page to the printer:
Auto (default) The language is auto-detected when the print server is powered
on or after a cold reset to factory defaults.
PCL Hewlett-Packard Printer Control Language
ASCII Standard ASCII characters
HPGL2 Hewlett-Packard Graphics Language (v2)
PS Adobe PostScript language
Support parameters for Telnet
Telnet Parameter
Description and Values
Web Jetadmin URL
(read-only parameter) If HP Web Jetadmin discovers this device, the URL to access HP Web
Jetadmin will be specified.
Web Jetadmin
Name
(read-only parameter) If HP Web Jetadmin discovers this device, the name of the HP Web
Jetadmin host will be specified if known.
support-name
Typically used to identify the name of a person to contact for support of this device.
support-number
Typically used to specify a phone or extension number to call for support of this device.
support-url
A web URL address for product information on this device over the Internet or an intranet.
tech-support-url A web URL address for technical support over the Internet or an intranet.
©2000, 2001 Hewlett-Packard Company
Using the embedded web server
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
HP Jetdirect print servers contain an embedded web server that can be accessed from
a compatible web browser over an intranet. You can use any computer on the
network to access the configuration and management pages for the print server and
the attached network device—the printer or multifunction (MFP or All-in-One)
device. The print server's embedded web server allows you to monitor server and
device status, view and change print server configuration, and use basic scanning
over the network if you have a multifunction (MFP or All-in-One) device.
● Compatible versions of web browsers (and HP Web Jetadmin)
●
Getting started with the embedded web server
●
Directory of pages and features in the embedded web server
Viewing the embedded web server
Before you can use the embedded web server, the HP Jetdirect print server must be
configured with an IP address.
The print server may already be configured for IP as part of the software
installation; check for its IP address on the configuration page. If it is
not configured, see ways to configure an IP address: overview of IP and
IP addressing.
After an IP address is established on the print server, perform the following steps.
1. Run a supported web browser.
2. Enter the IP address of the print server as the URL address.
For example: http://192.168.45.39
The Home page will be displayed, as illustrated below.
Which Home page is initially displayed by the browser will depend on
the printer:
●
If the printer (called the “device”) contains a supportable
embedded web server, the printer’s Home page will be displayed.
●
If the printer does not contain a supportable embedded web
server, the Home page of the HP Jetdirect print server is
displayed .
Pages and features
●
●
Home tab
❍
Device Info
❍
Scan
Networking tab
❍
Configuration:
■
Network Settings
■
Support Info
❍
❍
●
■
USB Settings
■
Other Settings
Security:
■
Admin Password
■
Access Control
Diagnostics:
■
Network Statistics
■
Protocol Info
■
Configuration Page
■
Refresh Rate
Help link
Home tab (Home page)
The Home page is initially displayed when entering the embedded web server. When
it is not displayed, click on the Home tab at the top of the web page. The Home page
displays a generic printer graphic to represent the attached printing device, and it
provides status information for the HP Jetdirect print server (as illustrated above).
However, if your attached printer contains a compatible embedded web server of its
own, status for both devices is displayed on printer home page.
Menu items in the left column:
●
Device Info
Clicking Device Info in the left column identifies the printing device
connected to the network through the HP Jetdirect print server. Other
information that can be retrieved from the device are also displayed (such as
page count).
●
Select Language [not on 175x]
Clicking Select Language allows you to select another supported language in
which the web pages will appear. Supported languages may also be selected
through language preference settings in your browser (see your browser’s
Help).
●
Scan
●
Help link
Click on the Help link to reach Online help for the current page. If Help
doesn't answer your question, return to this documentation.
(Only for MFP or All-in-One devices)
If the attached printer is a supported multifunction (MFP) or All-in-One
device, you can click Scan in the left column to access the Scan page to do
simple scanning over the network using the web browser. You can display the
document, download it to a file, or e-mail it (if an e-mail server is configured).
Specific scanning capabilities.
Specific Jetdirect status items on the Home page:
(Graphic of home page)
Jetdirect Home page parameters
Host Name
Specifies the IP host name assigned to the device and stored
on the print server. See TCP/IP settings.
System Up Time
The length of time since either the print server or the
network device was last power cycled.
System Contact
A text string (stored on the print server) for the name of a
person to contact for this device. See TCP/IP settings.
System Location
A text string (stored on the print server) that identifies the
physical location of this device. See TCP/IP settings.
HP Jetdirect
The product number of the HP Jetdirect print server (for
example HP J6035A).
Firmware Version
The version of the operating instructions installed on the
HP Jetdirect print server.
IP Address
The Internet Protocol address configured on the HP Jetdirect
print server. (See overview on Internet Protocol (IP) and IP
addressing.)
Hardware Address
The hardware (LAN or MAC) address of the HP Jetdirect
print server. This unique address is assigned by
Hewlett-Packard.
Admin Password
Specifies whether or not an IP administrative password has
been set. If an administrative password has been set, you will
be prompted for the password to access networking
parameters, such as on the Networking pages. You can
configure or clear this password on the Admin Password
page.
Back to start of Home page
Back to directory of all pages and features in embedded web server
Back to start of embedded web server
Networking tab
Clicking on the Home tab at the top of the embedded web server page accesses
network status, configuration parameters, security parameters, and diagnostic
facilities for the HP Jetdirect print server.
The initial TCP/IP networking configuration page will be displayed, as illustrated
below. Other tabs across the second row at the top and other menu items in the left
column access other networking pages.
Menu items in the left column and tabs in the second row at the top are listed below.
Use the links in the following lists to find the additional pages they access and all the
specific items on each page.
● Configuration:
❍
●
●
Network Settings:
■
TCP/IP tab
■
IPX/SPX tab
■
AppleTalk tab
■
SNMP tab
■
(For Advanced tab: see Other Settings.)
❍
Support Info
❍
USB Settings
❍
Other Settings
■
LPD Queues tab
■
Miscellaneous tab
Security:
❍
Admin Password
❍
Access Control
Diagnostics:
❍
Network Statistics
❍
Protocol Info
❍
Configuration Page
❍
Refresh Rate
Configuration:
●
Network Settings
●
Support Info
●
USB Settings
●
Other Settings
Network Settings
●
TCP/IP tab
●
IPX/SPX tab
●
AppleTalk tab
●
DLC/LLC tab
●
SNMP tab
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Network Settings is selected.) The
Network Settings pages allow you to set or change configuration parameters for
TCP/IP, IPX/SPX, AppleTalk, and SNMP protocols. To assign a parameter setting,
enter the desired value and click [Apply].
Notes
●
●
If you enter or change a configuration parameter value, click [Apply] to enable
your change, or click [Cancel] to erase your change.
Changes to the IP address will close the connection to the embedded web
server. To re-establish a connection, use the new IP address.
TCP/IP settings
Click on the Networking tab. If the TCP/IP tab is not highlighted, then beneath
Configuration in the left column of the page, select Network Settings, and then
select the TCP/IP tab in the second row of tabs across the page. To assign a
parameter setting, enter the desired value and click [Apply].
TCP/IP Settings
Selects the method for the print server to receive its
IP configuration parameters: BOOTP (default), DHCP, or Manual.
BOOTP or DHCP: the IP parameters will be automatically
IP
configured by a BOOTP or DHCP server each time the print server
Configuration
is powered on.
Method
Manual: basic IP parameters can be manually entered using this
web page, or using other available tools.
A Caution! Configuration tools.
Host Name
Specifies a readable IP name (the SNMP SysName object) for the
network device. The name may contain up to 32 characters
including numbers, upper- and lower-case letters, and hyphen and
underscore.
IP Address
Use this field to manually assign the Internet Protocol address on
the print server. The IP address is a four byte (32-bit) address in the
form “n.n.n.n”, where “n” is a number from 0 to 255. An IP address
uniquely identifies a node on a TCP/IP network. Duplicate
IP addresses on a TCP/IP network are not allowed. (See overview
on IP addressing.)
If subnetting is used, use this field to manually assign a subnet
mask. A subnet mask is a 32-bit number that, when applied to an
Subnet Mask IP address, determines which bits specify the network and subnet,
and which bits uniquely specify the node. (See overview on IP
addressing.)
Default
Gateway
Identifies the IP address of a router or computer that is used to
connect to other networks or subnetworks.
Domain
Name
Specifies the name of the Domain Name System (DNS) domain
that the print server resides in (for example, “support.hp.com”). It
does not include the host name; it is not the Fully Qualified
Domain Name (such as “printer1.support.hp.com”).
Specifies the IP address of the primary Windows Internet Naming
Primary
Service (WINS) server. The WINS server provides IP address and
WINS Server
name resolution services for network computers and devices.
Specifies the IP address to be used for WINS if the primary WINS
Secondary
WINS Server Server is unavailable.
Syslog
Server
Specifies the IP address of a host computer that is configured to
receive syslog messages from the print server. If a syslog server is
not specified, syslog messages are disabled. See the syslog
description. See also the Syslog Facility parameter in the Other
Settings menu.
Syslog
Maximum
Messages
Specifies the maximum number of syslog messages that can be sent
by the print server on a per-minute basis. This setting allows
administrators to control the log file size. The default is 10 per
minute. If set to zero, no maximum number is defined.
Syslog
Priority
Controls the filtering of syslog messages that are sent to the syslog
server. The filter range is 0 to 8, with 0 being the most specific and
8 being the most general. Only messages that are lower than the
filter level specified (that is, higher in priority) are reported. The
default value is 8 which reports all syslog messages. A value of
zero effectively disables syslog reporting.
Specifies the number of seconds that an idle print connection is
allowed to remain open. Up to 3600 seconds can be set. 270 is the
Idle Timeout default value. If set to 0, the timeout is disabled and TCP/IP
connections will remain open until closed by the device at the other
end of the network (for example, a workstation).
TTL/SLP
Specifies the IP multicast Time To Live (TTL) discovery setting
for Service Location Protocol (SLP) packets (used by the HP
Jetdirect Install Network Printer Wizard). The default value is 4
hops (the number of routers from the local network). The range is
1-15. If set to -1, multicast capability is disabled.
System
Contact
Identifies a person who is assigned to administer or service this
device. This field may include a phone number or similar
information. When configured, this parameter will be displayed on
the HP Jetdirect Home page.
System
Location
Specifies the physical location of the device or related information.
Only printable ASCII characters are allowed, up to 64 characters.
When configured, this parameter will be displayed on the
HP Jetdirect Home page.
Banner Page
Specifies whether to enable or disable printing of an LPD banner
page for print jobs.
IPX/SPX settings
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Network Settings is selected.) Select
the IPX/SPX tab in the second row of tabs across the page. To assign a parameter
setting, enter the desired value and click [Apply].
IPX/SPX Settings
IPX/SPX
Enable
Enables or disables the IPX/SPX protocols on the print server. If
the checkbox is empty, IPX/SPX is disabled.
IPX/SPX
Frame Type
The frame type to be used by the print server on your network.
After a frame type has been configured, all others will be counted
and discarded.
● AUTO (the default) senses all frame types and configures
the first one detected.
● EN_8023 limits the frame type to IPX over IEEE 802.3
frames.
● EN_II limits the frame type to IPX over Ethernet frames.
● EN_8022 limits the frame type to IPX over IEEE 802.2
with IEEE 802.3 frames.
● EN_SNAP limits the frame type to IPX over SNAP with
IEEE 802.3 frames.
Print Server
Name
The IPX/SPX name for the print server (alphanumeric characters
only). The default name is NPIxxxxxx, where xxxxxx are the last
six digits of the print server’s LAN hardware (MAC) address.
SAP Interval
Specifies the time interval (in seconds) that the print server waits
to send Service Advertising Protocol (SAP) messages, which are
broadcast to advertise its service capabilities on a network. To
disable SAP messages, use the value “0”.
NDS Tree
Name
[not on 175x]
NDS Context
[not on 175x]
Job Poll
Interval
[not on 175x]
Specifies the name of the NDS tree for this device. The NDS
(Novell Directory Services) tree name refers to the name of the
organizational tree used by your network. To disable NDS
support, leave this field blank.
To disable NDS support, leave this field blank. The print server’s
NDS context refers to the NDS container or organizational unit
that contains the print server object. Print queue and device
objects can be located anywhere within the NDS tree, but the HP
Jetdirect print server must be configured with the fully-qualified
print server object name.
For example, if the print server object is found in the
container marketing.mytown.lj and the print server object name
is lj_pserver, the fully qualified print server context name (CN)
is CN=lj_pserver.OU=marketing.OU=mytown.O=lj (where OU
is an Organization Unit container and O is an Organization
container within the NDS tree).
Note: NDS objects cannot be created by the embedded web
server.
Specifies the time interval (seconds) that the print server will wait
to check for print jobs in a print queue.
PJL
Configuration
[not on 175x]
For Printer Job Language (PJL) parameters, enable (check) or
disable (clear) the parameters provided:
● Banner Pages (for printing separator pages between print
jobs).
● End-Of-Job Notification (if received from the printer, an
end-of-job message will be forwarded to a client
application).
● Toner Low Notification (if received from the printer, the
print server will forward a “toner low” message to a client
application).
AppleTalk settings
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Network Settings is selected.) Select
the AppleTalk tab in the second row of tabs across the page. To assign a parameter
setting, enter the desired value and click [Apply].
Using the checkbox provided, you can enable (check) or disable (clear) the
AppleTalk protocol on the print server. If AppleTalk is enabled, AppleTalk
parameter settings are displayed. To assign a parameter setting, enter the desired
value and click [Apply].
Notes:
● The HP Jetdirect print server supports AppleTalk Phase 2 only.
● Up to two types of printers can be advertised on the network.
DLC/LLC settings [not on 175x]
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Network Settings is selected.) Select
the DLC/LLC tab in the second row of tabs across the page.
Using the checkbox provided, you can enable (check) or disable (clear) the
DLC/LLC (Data Link Control/Logical Link Control) protocols on the print server.
SNMP settings
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Network Settings is selected.) Select
the SNMP tab in the second row of tabs across the page. To assign a parameter
setting, enter the desired value and click [Apply].
These are parameters for SNMP (Simple Network Management Protocol)
management of the print server.
SNMP Settings
An SNMP Set Community Name is a password allowing access to
configure (or “write”) SNMP control functions on the print server.
An incoming SNMP SetRequest must contain a community name
Set
Community that matches the one stored on the print server before the print server
Name
will respond. The community name must be ASCII characters and
can be up to 32 characters long. The default community name is
“public”.
An SNMP Get Community Name is a password that allows “read”
Get
access to SNMP information on the print server. The community
Community
name must be ASCII characters and can be up to 32 characters long.
Name
The default community name is “public”.
Select Language [not on 175x]
Clicking Select Language allows you to select another supported language in which
the web pages will appear. Supported languages may also be selected through
language preference settings in your browser (see your browser’s Help).
Support Info
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, Support Info is selected.)
Use this page to configure links for Support assistance. You can designate a Support
person and phone number of an administrator for this device, as well as URL
addresses for web-based product and technical support. To assign a parameter
setting, enter the desired value and click [Apply].
USB Settings
Click on the Networking tab at the top of the web page. (Make sure that beneath
Configuration in the left column of the page, USB Settings is selected.)
Use this page to configure parameters used for the USB connection to the printer. To
assign a parameter setting, enter the desired value and click [Apply].
USB Settings
Communication Sets the highest level of USB communication to be used when
Mode
the print server tries to establish the best level with the printer.
●
Automatic is the default setting, allowing the print server
to set the highest level it determines to function. The
highest level it attempts is 1284.4, a IEEE standard
protocol, a mode for printers and multi-function (All-in
One) devices that allows multiple channels of
simultaneous print, scan, and status communication.
Otherwise it attempts, in turn, one of the other modes, as
listed below. This parameter is used to limit the highest
setting to one of those below.
●
MLC is the next lower level, an HP-proprietary protocol for
Multiple Logical Channels, a mode for printers and
multi-function (All-in One) devices that allows multiple
channels of simultaneous print, scan, and status
communication.
●
Bidirectional is the next lower level, two-way printer
communication, sending print data to the printing device
and returning status information from the printing device.
●
Unidirectional is the lowest level, one-way printer
communication from the computer to printing device.
Note that the current USB mode being used is reported on the
Jetdirect configuration page. (How to see the configuration page)
Status
Sets the Page Description Language (PDL), the printer language
(Configuration) of the data sent to the printer, for the configuration (test) page.
Page Language Settings are: PCL, ASCII, PostScript, and HPGL2.
Other Settings
●
LPD Queues tab
●
Miscellaneous tab
Click on the Networking tab at the top of the web page. In the left column of the
page (in the Configuration list, select Other Settings. To assign a parameter setting,
enter the desired value and click [Apply].
LPD Queues
The LPD Queues parameters govern the operation of printing under the LPD (line
printer daemon) application. (For additional information on LPD printing and use of
the LPD queues, refer to the section on LPD Printing.) Ten different named print
queues are available under LPD. Four of these queues are configured automatically
and their parameters can not be changed. The remaining six queues can be defined by
the user.
The six user-definable queues can be set up with character strings—such as job
control commands—that are automatically added before or after the print job. You
can define up to eight named strings, and you can set up each queue so that any of
these named strings precedes the print data (“prepend string name”) or follows the
print data (“append string name”).
LPD Queues
Queue
Name
Name of the user-defined queue. This name can be up to 32 characters
long, and can consist of any displayable ASCII characters. You can
define up to six user-defined queues.
Prepend
String
Name
Name of the string to be added before the print data (“prepended”).
Type in a string name chosen from the table defined at the bottom of
the window.
Append
String
Name
Name of the string to be added after the print data (“appended”). Type
in a string name chosen from the table defined at the bottom of the
window.
Processing instruction for the queue:
●
RAW: No processing. The line printer daemon treats the data in
a raw queue as a print job that has already been formatted in
PCL, PostScript, or HP-GL/2, and sends it to the printer without
modification. (Note that any user-defined prepend or append
string will be added to the job in the appropriate position.)
●
Queue
Type
TEXT: Carriage return added. The line printer daemon treats
data in the text queues as unformatted or ASCII text, and adds a
carriage return to each line before sending it to the printer.
●
AUTO: Automatic. The line printer daemon uses auto-sensing
to determine whether the print data should be sent as raw or
text.
●
BINPS: Binary PostScript. This instructs the PostScript driver
to generate the print data using all possible byte values, from 0
to 255. (Most printers using LPR printing use the standard
ASCII range, from 0 to 127.)
Default
Queue
Name
Name of the queue to be used if the queue specified for a print job is
unknown.
String
Name
Name of a character string. You may define up to eight character
strings for use in LPD queues; this parameter names the string, and the
next parameter defines the content of the string. Prepend and append
string names (specified in the table at the top of the window) must be
chosen from the names specified here. The string name can be up to
32 characters long, and can consist of any displayable ASCII
characters.
The content of the string. The previous parameter names the string;
this parameter defines its content. When a string name is specified for
a prepend or append string (in the table at the top of the window), the
line printer daemon sends the value of that string to the printer before
or after the print data (as appropriate).
Value
Character values can be anywhere in the extended ASCII range of 0 to
255 (hex 00 to FF). You can specify a non-printing character using its
hexadecimal value, by entering a backslash followed by two
hexadecimal characters. For example, to enter the escape character
(hex 1B), you would type in \1B. If your string includes the backslash
character itself, you can specify it as \5C. The maximum number of
characters you can type into this field is 240. The characters in the
field are checked for hexadecimal values, converted if necessary, and
stored internally. The maximum number of characters stored
internally in the string is 80; any characters that exceed this are
discarded.
To set up a user-defined print queue, you first define the strings, assign them as
prepend or append strings, and define the queue type. Once you have defined an LPD
queue, you specify its use by setting up an LPD printer that uses that queue. For
instance, if you set up string “a” with a value of “abc” and string “z” with a value
of “xyz”, you can define print queue “az_queue” with a prepend string of “a”, an
append string of “z”, and a queue type of “raw”. Then, when you send a print job
consisting of through queue “az_queue”, the job sent to the
printer is “abcxyz”.
Instructions for setting up an LPD printer are different for different operating
systems; refer to the section on LPD Printing for details. LPD printing must be
currently set to be enabled; refer to the LPD Printing parameter under the
Miscellaneous tab within Other Settings
Example:
For example, if you had a network printer controlled by a Windows NT server and
wanted to reset it at the start of each print job, you could set up a user-defined print
queue named “clear_printer” that issues a PCL reset command ()
at the beginning of each job. You would set this up as follows:
First, set up the print queue:
1. Name a string: Type “reset_string” into the String Name field in row 1.
2. Define the string’s value: Type “\1BE” () into the Value field in
row 1. (Alternatively, you could type “\1B\45”.)
3. Name the queue: Type “clear_printer” into the Queue Name field in
row 5.
4. Set up the prepend string: Type “reset_string” into the Prepend String
field in row 5.
5. Leave the Append String field in row 5 blank.
6. Set the queue type: Using the pull-down menue, set the Queue Type field in
row 5 to “RAW”.
Then, set up the printer to use the queue, making sure to specify
“clear_printer” when asked for a queue name. (For details of setting up the
printer, refer to LPD Printing.) After that, any print jobs sent to the printer—either
from the server or from a client computer that has set up that printer—will include a
reset command at the beginning of the job.
Miscellaneous Settings
Click on the Networking tab. (Make sure that beneath Configuration in the left
column of the page, Other Settings is selected.) Select the Miscellaneous tab in the
second row of tabs across the page. To assign a parameter setting, enter the desired
value and click [Apply].
These settings are used to enable or disable some “advanced” TCP/IP protocols for
management and printing, and some scanning settings for multi-function peripheral
(MFP) or All-in-One devices.
Miscellaneous Settings
SLP Config
Enable or disable SLP (Service Location Protocol), used by
selected client application software to automatically discover and
identify the print server.
Telnet Config
Enable or disable access to print server configuration parameters
using Telnet. See Telnet. See security issues.
9100 Config
Enable or disable port 9100 services. Port 9100 is an
HP-proprietary raw TCP/IP port on the print server and is the
default port (the HP Standard Port) for printing. See port numbers.
FTP Config
[not on 175x]
LPD Printing
IPP Printing
[not on 175x]
DNS Server
Enable or disable File Transfer Protocol services available on the
print server for printing. See FTP printing
Enable or disable the Line Printer Daemon services on the print
server. LPD provides line printer spooling services for TCP/IP
systems. See LPD.
Enable or disable the Internet Printing Protocol on the HP Jetdirect
print server. If the printer is properly connected and accessible,
IPP allows printing to this device over the Internet (or intranet). A
properly configured IPP client system is also required (see IPP).
Specifies a Domain Name Server (DNS) , by IP address. Then, a
name input for the parameter Email (SMTP) Server (see below)
can be resolved to the IP address.
Sets the network link speed (10- or 100-Mbps) and communication
mode (full- or half-duplex) for the print server.
Link Settings
Syslog
Facility
Caution! If you change the link setting, network communications
with the print server and the attached printer may be lost.
● AUTO (the default) causes the print server to attempt to
automatically configure its port to match the network’s link
speed and communication mode. If it fails, then 100-Mbps,
half-duplex operation is set.
● 10TXFULL 10-Mbps, full-duplex operation
● 10TXHALF 10-Mbps, half-duplex operation
● 100TXFULL 100-Mbps, full-duplex operation
● 100TXHALF 100-Mbps, half-duplex operation
Specifies the encoded source facility of a syslog message (for
example, to identify the source of selected messages during
troubleshooting). By default, the print server uses LPR as the
source facility code, but local user values of local0 through local7
can be used to isolate individual or groups of print servers. See the
syslog description. See also other syslog parameters in the TCP/IP
Settings menu.
Allows additional ports to be specified for printing to TCP port
Dynamic Raw
9100. Valid ports are 3000 to 9000, which are application
Port Setting
dependent.
Enable MFP
and AIO
software
support
Enable Web
Scan
Enable or disable the print server's support of the full-function
scanning facility installed on the computers (the client software
from the MFP's CD) for an HP multifunction (MFP or All-in-One)
device. Disabling this causes the print server to disallow all
functions other than printing over the network. (Support for basic
scanning using the print server’s Web Scan facility is separate; see
following parameter.)
Enable or disable use of the basic scanning facility provided by the
print server's embedded web server Scan page (details).
Availability of this facility is separate from support of the client’s
full-function scanning software (see preceding parameter).
The features include displaying and downloading scanned files.
Whether scanning to e-mail is also enabled with this facility is
determined by the setting of the following parameter.
Enable or disable use of the scanning to e-mail facility—sending
the file—provided by the print server’s embedded web server Scan
page (see preceding parameter).When this parameter is enabled,
Enable
scanning to email is available, in addition to displaying and
Scan-to-email
downloading scanned files. The e-mail facility is accessible for
users only when the mail server is set for the Email (SMTP)
Server parameter (see following parameter).
Specifies the outgoing email server (SMTP) for use of the
Email (SMTP) scanning to email feature in the embedded web server. This mail
Server (for
server will be used when any user scans to email from the MFP (or
outgoing
All-in-One device) attached to the print server. See also DNS
mail)
Server above.
Scan Idle
Timeout
Specifies the number of seconds that an idle connection for
scanning (either web scanning or the client's full-function scanning
software) is allowed to remain open. If set to 0, the timeout is
disabled and the connection will remain open until closed by the
device at the other end.
Security
●
Admin Password
●
Access Control (host access list)
Admin Password setting
Click on the Networking tab at the top of the web page. In the left column of the
page, beneath Security, select Admin Password. To assign a parameter setting, enter
the desired value and click [Apply].
For controlled access to configuration and status information through the embedded
web server and Telnet, use this page to set or clear an administrative password. If a
password is set, you will be prompted for this password to access these print server
web pages.
Access Control (host access list)
Click on the Networking tab at the top of the web page. In the left column of the
page, beneath Security, select Access Control.
This page allows you to create a host access list on the print server. A host access list
specifies individual host systems, or networks of host systems, that will be allowed to
access the print server and the attached network printing device. Up to 10 entries can
be included on the host access list. If the list is empty (no hosts are listed), any
supported system can access the print server.
Note: Use caution with this feature. You may lose your ability to
communicate with the print server if your system is improperly
specified in the list.
Host systems are specified by their IP addresses or network number. If the network
contains subnets, a “mask” may be used to identify whether the IP address designates
an individual host system or a group of host systems.
To clear all entries in the host access list, enable the Clear Allow Table checkbox and
click [Apply]. To add an entry into the host access list, use the IP address and Mask
fields to specify a host, then click [Apply].
Sample entries
IP Address
Mask
Description
192.0.0.0
255.0.0.0 Allow all hosts with network number 192.
192.1.0.0
255.1.0.0 Allow all hosts on network 192, subnet 1.
192.168.1.2
Allow the host with IP address 192.168.1.2. The mask
255.255.255.255 is assumed and is not required.
Diagnostics
●
Network Statistics
●
Protocol Info
●
Configuration Page
●
Refresh Rate
Network Statistics
Click on the Networking tab at the top of the web page. In the left column of the
page, beneath Diagnostics, select Network Statistics.
This page is used to display counter values and other status information currently
stored on the print server. This information is often useful to diagnose performance
and operational problems associated with the network or the network device (the
printer).
Protocol Info
Click on the Networking tab at the top of the web page. In the left column of the
page, beneath Diagnostics, select Protocol Info.
This page provides a list of various network configuration settings on the print server
for each protocol. Use these lists to validate your desired settings.
Configuration Page
To request to view the Jetdirect configuration (test) page, click on the Networking
tab at the top of the web page. In the left column of the page, beneath Diagnostics,
select Configuration Page.
This configuration page provides a summary of print server status and configuration
information. The contents of this page are described in interpreting the configuration
page.
For another method of requesting the configuration page, see step 5 at the following
link.
Refresh Rate
Click on the Networking tab at the top of the web page. In the left column of the
page, beneath Diagnostics, select Refresh Rate.
The refresh rate is the time period (in seconds) that the diagnostic pages will be
automatically updated. To assign a parameter setting, enter the desired value and
click [Apply]. The value “0” disables the refresh rate.
Back to start of Networking tab
Back to directory of all pages and features in embedded web server
Back to start of embedded web server
Web Scan
With HP's Web Scan, you can perform a simple scan from your supported networked
multi-function peripheral (MFP) or All-in-One device, using a web browser on your
computer! You do this using the embedded web server that is maintained for each
HP Jetdirect print server. (Starting the embedded web server.)
Click Scan in the left column to access the Scan page to do simple scanning over the
network using the web browser. You can display the document, download it to a file,
or e-mail it (if an e-mail server is configured).
● Using Web Scan
❍
❍
●
●
Features:
■ Preview image
■
Scan image
■
Scan to e-mail
Reference topics:
■ Scanner status messages
■
Document size settings
■
Image type settings
■
Image format settings
Troubleshooting Web Scan
❍
Problems saving image formats
❍
Problems using scan preview
❍
Problems with availability of scanning and e-mail
An alternative to the basic scanning in the embedded web server
Using Web Scan
Preview image
If you have a flatbed MFP or All-in-One, you may preview an image by clicking the
Preview button. The preview will be displayed in a small window on the Web Scan
page.
For a flatbed with a multi-page document feeder (ADF):
You cannot preview an image from the feeder. Put the document on the
glass flatbed instead.
Scan (download) the image
Follow these easy steps to scan the document placed in the scanner:
Note: Do not press the scan button on the MFP; use buttons on the screen as follows.
1. Select the type of image you are scanning using the Image Type buttons.
Available document settings.
2. Select the file format you want using the Image Format buttons. Available
formats.
3. Select your paper size in the Document Size list box. Available document
sizes.
4. Click the Scan button to scan the document and download it to your computer.
Depending on the image format, you may view the scanned image (in an
appropriate plug-in or application, inside or outside of your browser) or save it
to your hard disk.
For a multi-page document feeder (ADF):
Click Scan only once. (The same is true for Email To…; see Email below.) For
a PDF image, one file will be created from all the pages in the feeder. For a
TIFF or JPEG image, a separate file will be created for (and a separate
window will be used to display) each page in the feeder.
Scan the image to e-mail
Instead of downloading the image to your computer or viewing it on your computer,
you can e-mail the file containing the image as an attachment.
1. The network administrator must configure an outgoing e-mail server for the
print server that connects the scanner, before any users can succeed at this
procedure. You'll find out if this was done as soon as you do step 5 below.
How to configure the e-mail server.
2. Select the type of image you are scanning using the Image Type buttons.
Available document settings.
3. Select the file format you want using the Image Format buttons. Available
formats.
4. Select your paper size in the Document Size list box. Available document
sizes.
5. Click the Email To… button. The Email page will appear.
Problems:
If the Email To… button does not appear...
If the Email To… button works, but then an error message
appears...
For a multi-page document feeder (ADF):
Click Email To… only once. For a PDF image, one file will be created from all
the pages in the feeder. For a TIFF or JPEG image, separate files will be
created for each page in the feeder. Each file will be contained in a separate
ttachment to the message.
6. Complete the form with the From, To, and Subject information. You also may
enter a short message introducing the scanned image.
7. Click the Send button on the Email page.
Back to start of Web Scan information
Scanner status
You may see a status message appear on the Scan or Email window while the
embedded web server is executing your operation (usually in a window overlaying
the original Scan or Email window). The following table shows the status messages
for the scanner and what they mean.
Status Message
Meaning
Scanner Ready
The scanner is ready to begin scanning.
Connecting
Connecting to the email server
Scanning page
You are currently scanning.
Scanner in use
Someone else is using the scanner. Try
again later.
Image Type document settings
The document settings available depend on the specific peripheral pointed to by the
embedded web server. They include:
● Color Picture for low-resolution color: 150 DPI, 24-bit color. [DPI=dots per
inch]
● Color Drawing for high-resolution color: 300 DPI, 24-bit color.
●
B/W Picture for monochrome graphics: 150 DPI, gray-scale.
●
Text: 300 DPI, black and white.
Document Size settings
The following document sizes are available (in inches). The document size you select
will contain only a portion of the entire scanned image if the document size is
smaller than the image.
● Letter (8.5 by 11)
● Legal (8.5 by 14)
● Tabloid (11 by 17)
●
A3 (11.69 by 16.54)
●
A4 (8.3 by 11.7)
●
Executive (7.25 by 10.5)
●
4X6 (4 by 6)
●
5X7 (5 by 7)
●
3X5 (3 by 5)
●
3X3 (3 by 3)
Image Format settings
The image format settings available depend on the capabilities of the scanner in the
specific peripheral pointed to by the embedded web server. They include:
●
PDF files for easy interchange with other people. When downloading, the
browser typically will start the Adobe Acrobat Reader plug-in to view the file
in a browser window.
●
JPEG for compact, compressed files suitable for display in web browsers.
When downloading, the image typically will be displayed in a browser
window. The availability of JPEG format depends on the capabilities of the
scanner.
●
TIFF for files to be printed or to be manipulated as high-resolution images.
When downloading, the browser will use a plug-in or external application for
TIFF files, if one is loaded, or will prompt the user to view or save the image.
Back to start of Web Scan information
Troubleshooting web scanning
Problems using scan
●
Unable to scan using PDF image format
Problem: After I click the Scan button, I get an error message that the scan is
aborted. I am using Internet Explorer.
●
Resolution: This is a known issue with plug-ins (not external applications)
and version 5.0 of Microsoft Internet Explorer. Configure your Internet
Explorer browser to not use that specific plug-in for TIFF files.
Unable to scan using TIFF image format
Problem: After I click the Scan button, the scanner begins to scan but never
completes. I am using Internet Explorer.
Resolution: This is a known issue with various versions of Microsoft Internet
Explorer and Windows 95, 98, and NT 4.0. A recommended work-around is to
download the latest version of Internet Explorer, 5.0 or higher, and the latest
version of Adobe Acrobat Reader, 4.0 or higher.
●
Unable to use “Save” or “Save As” command in Adobe Acrobat Reader
Problem: After I click the Scan button, Adobe Acrobat Reader is launched. I
am unable to select “Save” or “Save As”.
Resolution: This is a known issue with various versions of Microsoft Internet
Explorer and Windows 95, 98, and NT 4.0. A recommended work-around is to
download the latest version of Adobe Acrobat Reader, 4.0 or higher.
●
Not prompted to “Save File As” or “Open File”
Problem: After I click the Scan button, I am not prompted to “Save File As”
or “Open File”. Instead, an application or plug-in is loaded and the scanned
image is displayed.
Resolution: There are many different plug-in applications available for each
of the image format choices. If you do not want the plug-in to automatically
load your scanned image, you can uninstall the plug-in associated with the
image format you are using. Or, you can use the “Save” or “Save As”
command located within the plug-in application.
●
Scanned image does not display on the screen
Problem: After I click the Scan button, a plug-in is launched and tries to open
either my TIFF or PDF image. Instead of the image displaying on the screen, I
get a graphical icon (for example, a page with the left corner folded or a small
image with a question mark in the center) or even a message stating that the
browser could not load the image.
Resolution: Since a variety of plug-in applications exist, each plug-in exhibits
a different behavior. You can uninstall the plug-in associated with the image
format you are using. Or, you can change the association of the TIFF or PDF
file type to a different application.
Problems using scan preview
●
Preview option is missing with a sheet feed scanner or with a multi-page
document feeder (ADF)
Problem: I want to preview the image before saving it, but the Preview button
is missing.
Resolution: Sheet-feed MFPs (and All-in-Ones) do not support scan previews.
Flatbed scanners do not support scan previews when using a multi-page
document feeder (ADF) instead of the glass flatbed. In these cases, to preview
the image before saving it, use the “Open it” option or allow the plug-in to
open the scanned image. Once the scanned image is displayed, use the “Save”
or “Save As” option in the application.
●
Unable to “rubber band” or scan a small area from the preview
Problem: I clicked the Preview button and the image appeared in the preview
window. I tried to select a small region, but this did not work.
Resolution: Rubber banding or selecting a portion of a document are not
supported. However, it is possible to select a predefined document size that is
smaller than the image size; the result will be a portion of the image.
Problems with availability of scan and e-mail
●
Scan menu item is missing from the Home page.
Problem: On the Home page of my embedded web server the Scan item is
missing from the left column.
Resolution 1: Only HP multifunction (MFP or All-in-One) devices can be
used for scanning; check the type of printer attached to the print server.
Resolution 2: Web Scan has been disabled on the print server that networks
the multifunction printer. Someone with configuration access to the print
server should check the configuration of the Enable Web Scan parameter.
●
Email To… button is missing from the Scan page.
Problem: I can reach the Scan page but no Email To… button appears next to
Scan.
Resolution: Scanning to email has been disabled on the print server that
networks the multifunction printer. Someone with configuration access to the
print server should check the configuration of settings of the Enable Web
Scan-to-email parameter. Both Enable Web Scan and Scan-to-email must
be set for the Email To… button to appear.
●
The Email To… button is available but I get an error message.
Problem 1: The Email To… button is available but the operation fails and an
error message says “To use this feature, Email (SMTP Server) must be
specified”. This means that no outgoing SMTP mail server was detected as
configured for the print server.
Resolution 1: Someone with configuration access to the print server should
configure the e-mail server, as follows: Click on the Networking tab at the top
of the embedded web server page. In the left column of the page (in the
Configuration list), select Other Settings. For the parameter Email (SMTP)
Server (for outgoing mail), specify the e-mail server to be used when any
user scans to email through this networked scanner. Click [Apply].
Back to start of troubleshooting web scanning
Back to start of Web Scan information
Disabling Web Scan and its alternative
You can disable and enable the availability of the web scanning facility in the
embedded web server. You can also disable and enable the alternative to this basic
scanning functionality.
The alternative: The print server may support (depending on installation methods)
the full-function scanning facility residing on individual computers—acquired by
installing the client software from the CD for the HP multifunction (MFP or
All-in-One) device. The client user can use that software normally on printers
networked through an HP Jetdirect print server, and it probably has more features
than the simple scanning available available on the embedded web server through the
client user's browser.
Enabling/disabling: Both alternatives—the print server's support of the full-function
client scanning software and the print server's embedded web server Web Scan
facility—are enabled by default and therefore available to the network clients. Either
or both can be disabled (and then enabled again) in the print server's configuration.
Methods for making these configuration changes:
●
Telnet
●
The embedded web server’s Networking configuration facility:
Click on the Networking tab at the top of the web page. In the left column of
the page (in the Configuration list, select Other Settings. To assign a
parameter setting, enter the desired value and click [Apply]. Networking
configuration reference. The parameters are the following:
❍
Enable Web Scan
Enable Scan-to-email
are the parameters used to disable and enable Web Scan, with or without
the e-mail capability, in the print server's embedded web server. Both
are enabled by default. Enable Web Scan must be enabled if Enable
Scan-to-email is enabled.
❍
Enable MFP and AIO software support
is the parameter used to disable and enable the print server's support of
the full-function client scanning software. It is enabled by default.
Back to start of disabling web scanning
Back to start of web scanning
Back to directory of all pages and features in the embedded web server
Back to start of the embedded web server
Compatible Web Browsers
The embedded web server has been tested with the following web browsers:
● Windows 95/98 and NT 4.0:
❍ Microsoft Internet Explorer 5.0 , 5.01, 5.5
❍ Netscape Navigator 4.6x, 4.7x, 6.0, 6.1
● Windows 2000:
❍ Microsoft Internet Explorer 5.0 , 5.5
❍ Netscape Navigator 4.6x, 4.7x, 6.0, 6.1
● Windows Millennium (ME):
❍ Microsoft Internet Explorer 5.0, 5.5
❍ Netscape Navigator 4.6x, 4.7x, 6.0, 6.1
● MacOS 8.6 and later, 9.0:
❍ Microsoft Internet Explorer 5.01
❍ Netscape Navigator 4.6x, 4.7x, 6.0, 6.1
● HP-UX 10.20:
❍ Microsoft Internet Explorer 5.0 and later
Netscape Navigator 4.7x, 6.0
HP-UX 11.0:
❍ Microsoft Internet Explorer 5.0 and later
❍ Netscape Navigator 4.72–4.75, 6.0, 6.1
Solaris 2.5x, 2.6, 7, 8:
❍ Microsoft Internet Explorer 5.0 and later
❍ Netscape Navigator 4.7x, 6.0
Linux System:
❍ Netscape Navigator 4.6x, 4.7x, 6.0, 6.1
❍
●
●
●
For the latest list of compatible web browsers, visit HP's Customer Care
Online at www.hp.com/support/net_printing.
If you use HP Web Jetadmin, a printer installation and management application for
intranets, with the HP Jetdirect embedded web server, version 6.1 or greater is
recommended. (HP Web Jetadmin is available from HP Customer Care Online at
www.hp.com/support/net_printing.
Back to directory of all pages and features in embedded web server
Back to start of embedded web server
©2000, 2001 Hewlett-Packard Company
Security
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The print server provides security features that can help to minimize
unauthorized access to network configuration parameters.
Note:
Full security in printing environments consists of system
authentication (for both servers and clients), data
integrity and privacy, and printer access control. High
levels of network printing security may require a
coordinated implementation of network system
applications, encryption, and infrastructure controls. The
prevention of unauthorized access to HP Jetdirect print
server configuration parameters cannot be guaranteed.
Security features
●
IP administrative password
❍
Used by Telnet and the embedded web server to control
access to print server configuration parameters.
❍
Up to 16 case-sensitive, alphanumeric characters may be
used.
❍
Configured on the print server using the embedded web
server (Security, Admin Password menu item), TFTP,
Telnet, or optionally by changing the SNMP Set
Community Name or the HP Web Jetadmin password.
Optionally, you can synchronize (set) the
HP Web Jetadmin and the SNMP
Set Community Name to the same password
at the same time. This means that when
HP Web Jetadmin sends an SNMP Set
command to the print server, the command
must include the IP administrative password
as the community name for the print server
to respond. If you do select such
synchronization, changing either of those
passwords in that location will also change
this IP administrative password.
●
●
●
IP host access list
❍
Specifies up to 10 host systems, or networks of host
systems, that are allowed access to the print server and
the attached networked printing device.
❍
Access is generally limited to host systems specified in
the list. However, if the list is empty, then all hosts are
allowed access. Also, host systems that use HTTP (via
the embedded web server or IPP) are not checked against
entries in the access list and are allowed access.
❍
Configured on the print server using the embedded web
server (Security, Access Control menu item), TFTP,
Telnet, SNMP, or management software.
SNMP v1/v2c — Set Community Name
❍
Acts as a password on the print server to allow incoming
SNMP Set commands (from management software, for
example) to write (set) configuration parameters on the
print server.
❍
Authentication of SNMP Set commands will require that
they contain the user-assigned name.
❍
Authentication of SNMP Set commands are further
restricted to systems identified on the host access list.
❍
Configured on the print server using the embedded web
server (Network Settings, SNMP menu item), TFTP,
Telnet, the IP administrative password (with the optional
synchronization), an SNMP application, or management
application services.
Telnet
❍
Telnet is enabled by default, to allow configuration
changes to the print server using the Telnet tool. You
should disable Telnet access if relying on password
protection.
❍
Configured on the print server using the embedded web
server (Network Settings, Other Settings, Misc.
Settings, Telnet Config parameter ).
●
HP Web Jetadmin password
❍
Configured on the print server using HP Web Jetadmin
and an HP-proprietary SNMP MIB (Management
Information Base) object. For instructions, refer to your
online help for HP Web Jetadmin.
Examples of Access Control Settings
Settings
●
●
●
●
●
●
●
Level of Access
Control
Embedded web
server ,
SNMP v1/v2c, or
Telnet enabled
Administrative
password not set
SNMP Set
Community
Name not
specified
Host access list
empty
None.
Password(s) set:
IP administrative
password,
HP Web Jetadmin
password,
SNMP Set
Community
Name
No encryption
Host access list
empty
Low.
Any system can access
the print server
configuration parameters
through the embedded
web server,
SNMP v1/v2c, or
Telnet. No passwords
are required.
Best used for a trusted
environment.
Any system can access
the print server
configuration parameters
through the embedded
web server,
SNMP v1/v2c, or
Telnet, but password(s)
protect against
unintentional
configuration changes.
Best used for a trusted
environment.
●
●
●
Password(s) set:
IP administrative
password,
HP Web Jetadmin
password,
SNMP Set
Community
Name
Host access list
contains entries
Telnet disabled
Limited.
If the password is
known, access is limited
to:
● systems specified
in the host access
list, or
● systems that use
HTTP (embedded
web server or IPP)
Best used for a
non-trusted
environment.
©2000, 2001 Hewlett-Packard Company
Setting up LPD (LPR) Printing
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The HP Jetdirect print server contains an LPD (Line Printer Daemon)
server module to support LPD printing. Other terms for these services
are “LPR (Line Printer Request)”, from the perspective of the printing
clients, “BSD printing”, and “Print Services for UNIX”. These refer to
the protocol and programs associated with line-printer spooling
services that may be installed on various TCP/IP systems. These
systems include Windows NT 4.0, Windows 2000, and Mac OS.
The LPD programs include the following:
Program
Name
Purpose of Program
lpr
Line Printer Request: Queues jobs for printing
lpq
Line Printer Queues: Displays print queues
lprm
Line Printer Remove: Removes jobs from print
queues
lpc
Line Printer Control: Controls print queues
lpd
Line Printer Daemon: Scans and prints the files if the
specified printer is connected to the system. If the
specified printer is connected to another system, this
process forwards the files to an lpd process on the
remote system where the files are to be printed.
Prerequisites:
● An operating system that supports LPD printing—any host
implementation of LPD that complies with the RFC 1179
document
● “Administrator” access to your system
● Printer properly connected to the network through the print
server —done in step 1 of the initial setup below
●
●
IP parameters configured on the print server —done in step 2 of
the initial setup below
Read the hardware address (also called MAC, LAN, or station
address) of the print server, either from a label on the print
server device or from the configuration page you print as the
last step in the hardware installation procedure—done in step 1
of the initial setup below
Setup sequence:
1. Install hardware; power on the print server. Refer to procedure.
2. Configure TCP/IP parameters on the print server. Refer to
summary of methods.
3. Find the driver for your printer and install it.
4. Create a TCP/IP port and connect it to the driver. You can use
Microsoft LPR port, for example.
5. Do LPD setup procedure for the Windows or Macintosh client:
❍ LPD on Windows NT or 2000 systems
❍
LPD on Mac OS systems
Setting up LPD
on Windows NT/2000 systems
Note: Make sure you have done the LPD prerequisites.
LPD (Line Printer Daemon) setup involves setting up the print
queues, creating a port for printing, and verifying the setup on the
system. The procedure depends on the operating system:
● Windows NT 4.0 LPD setup procedure
●
Windows 2000 LPD setup procedure
Reference on queues
In the procedure below you will set up a print queue for each printer
or printer personality (PCL or PostScript) used on each system. Also,
different queues are required for formatted and unformatted files. You
can use the queue names listed in the following table.
raw
no processing
text
carriage return added
auto
automatic
binps
binary Postscript
defined by user; optionally including
commend strings before and after the print
data
Meaning of the queue names:
The line printer daemon treats data in an text queue as unformatted
or ASCII text, and adds a carriage return to each line before sending it
to the printer. (Note that the actual observed behavior is that a PCL
line termination command (value of 2) is issued at the beginning of
the job.)
The line printer daemon treats data in an raw queue as formatted files
in PCL, PostScript, or HP-GL/2 languages and sends the data without
change to the printer.
Data in an auto queue will be automatically processed as text or
raw, as appropriate.
For the binps queue, the line printer daemon requests the PostScript
printer driver to output print data in 8-bit binary form (byte values in
the range of 0 to 255, instead of the standard ASCII values in the
range of 0 to 127).
For user-defined queue names, the line printer daemon adds
user-defined strings before and/or after the print data. (Click here for
details on setting up user-defined print queues using the print server’s
embedded Web server.).
If the queue name is not one of the above, the HP Jetdirect print server
assumes it to be raw1.
The procedure depends on whether the system runs
Windows NT 4.0 or Windows 2000.
Windows NT 4.0 LPD setup procedure
Along with these general instructions, see your system documentation
for information on configuring these systems.
The process consists of these parts:
A. Installing TCP/IP software if not already installed
B. Configuring the networked printer with the queue and port
C. Verifying the configuration
A. Installing TCP/IP software
This procedure lets you check whether you have TCP/IP installed on
your Windows NT system, and to install the software if necessary.
Note: You may need your Windows System distribution files or
CD-ROMs to install TCP/IP components.
1. Check whether you have Microsoft TCP/IP Printing protocol
and TCP/IP printing support. Click Start, Settings,
Control Panel. Double-click Network. In the resulting Network
dialog box, check under the Protocols tab for TCP/IP Protocol
and under the Services tab for Microsoft TCP/IP Printing.
If both are listed, the necessary software is already installed.
(Skip to “B. Configuring the networked printer”).
If not, continue to the next step.
2. To install the software, click the [Add] button for each tab and
install the TCP/IP Protocol and the Microsoft TCP/IP Printing
service. Follow the instructions on the screen. When prompted,
type the full path to the Windows NT distribution files (you
may need your Windows NT workstation or server CD-ROM).
3. You may be automatically prompted for the TCP/IP
configuration values. If not, select the Protocols tab in the
Networks window and select TCP/IP Protocol. Then click
[Properties].
❍
If you are configuring a Windows server, type the
IP address, default gateway address, and subnet mask in
the appropriate spaces.
❍
If you are configuring a client, check with your network
administrator to learn whether you should enable
automatic TCP/IP configuration or whether you should
type a static IP address, default gateway address, and
subnet mask in the appropriate spaces.
4. Click [OK] to exit.
5. If prompted, exit Windows and restart your computer for the
changes to take effect.
B. Configuring the networked printer
Set up the default printer by performing the following steps.
1. Click Start, Settings, Printer. The Printers window opens.
2. Double-click Add Printer.
3. Select My Computer, then click [Next].
4. Click Add Port.
5. Select LPR Port, and click New Port.
6. In the Name or address of server providing lpd box, enter the
IP address or name of the HP Jetdirect print server.
Note: NT clients can enter the IP address or name
of the NT server that is configured for LPD
printing.
7. In the Name of printer or print queue on that server box,
enter the queue name in lower case (raw, text, auto, binps, or
the user-defined queue). Then click [OK]. (See the description
of queues above.)
8. Ensure that the port is selected in the Add Printer list of the
available ports, then click [Next].
9. Follow the remaining instructions on the screen to complete the
configuration.
Installation note: If the LPD printer on the NT server is shared,
Windows clients can connect to the printer on the NT server using the
Windows Add Printer utility in the Printers folder.
C. Verifying the configuration
From within Windows NT, print a file from any application. If the file
prints correctly, the configuration was successful. If the print job is
not successful, try printing directly from DOS using the following
syntax:
lpr -S -P
filename
where:
is the IP address of the print server,
is the name raw or text,
is the file you wish to print.
If the file prints correctly, the configuration was successful. If the file
does not print, or prints incorrectly, see Troubleshooting.
Back to start of NT 4.0 setup procedure
Back to start of entire LPD setup
Windows 2000 LPD setup procedure
Along with these general instructions, see your system documentation
for information on configuring these systems.
The process consists of these parts:
A. Installing TCP/IP software if not already installed
B. Configuring the networked printer with the queue and port
A. Installing TCP/IP software
This procedure lets you check whether you have TCP/IP installed on
your Windows 2000 system, and to install the software if necessary.
Note: You may need your Windows System distribution files or
CD-ROMs to install TCP/IP components.
1. Check whether you have Microsoft TCP/IP Printing protocol
and TCP/IP printing support. Click Start, Settings,
Control Panel. Double-click the Network and Dial-up
Connections folder. Select the Local Area Connection for your
network, then click the File menu and select [Properties].
If Internet Protocol (TCP/IP) is listed and enabled in the list of
components used by this connection, the necessary software is
already installed. (Skip to “B. Configuring the networked
printer”).
If not, continue to the next step.
2. To install the software, in the
Local Area Connection Properties window, click Install. In
the Select Network Component Type window, select Protocol
and click [Add] to add the Internet Protocol (TCP/IP).
Follow the instructions on the screen.
3. Enter TCP/IP configuration values for the computer: On the
General tab in the Local Area Connection Properties window,
select Internet Protocol (TCP/IP) and click [Properties].
❍
If you are configuring a Windows server, type the
IP address, default gateway address, and subnet mask in
the appropriate spaces.
❍
If you are configuring a client, check with your network
administrator to learn whether you should enable
automatic TCP/IP configuration or whether you should
type a static IP address, default gateway address, and
subnet mask in the appropriate spaces.
4. Click [OK] to exit.
5. If prompted, exit Windows and restart your computer for the
changes to take effect.
B. Configuring the networked printer
Set up the default printer by performing the following steps.
1. Verify that Print Services for Unix is installed, since it is
required for LPR port availability:
a. Click Start, Setup, and Control Panel. Double-click the
Network and Dial-up Connections folder.
b. Click the Advanced menu and select
Optional Networking Components.
c. Select and enable
Other Network File and Print Services.
d. Click [Details], and verify that Print Services for Unix
is enabled. If not, enable it.
e. Click [OK], and then [Next].
2. Open the Printers folder (from the desktop, click Start,
Settings, and Printers).
3. Double-click Add Printer. From the Add Printer Wizard's
welcome screen, click [Next].
4. Select Local printer, and disable automatic detection for Plug
and Play printer installation. Click [Next].
5. Choose Create a new port, and select LPR Port. Click [Next].
6. In the Add LPR compatible printer window, enter the DNS
name or IP address of the HP Jetdirect print server.
7. Still in the Add LPR compatible printer window, enter in lower
case raw, text, auto, binps, or the user-defined queue. Then
click [OK]. (See the description of queues above.)
Then click [OK].
8. Select the Manufacturer and Printer model. (If necessary, click
Have Disk and follow the instructions to install the printer
driver.) Click [Next].
9. Choose to keep the existing driver, if prompted. Click [Next].
10. Enter a printer name, and choose whether this printer will be
the default printer. Click [Next].
11. Choose whether this printer will be available to other
computers. If shared, enter a share name that identifies the
printer to other users. Click [Next].
12. If desired, enter a location and other information for this
printer. Click [Next].
13. Choose whether to print a test page, and click [Next].
14. Click [Finish] to close the wizard.
Installation note: If the LPD printer on the Windows 2000 server is
shared, Windows clients can connect to the printer on the 2000 server
using the Windows Add Printer utility in the Printers folder.
Back to start of Windows 2000 setup procedure
Back to start of entire LPD setup
©2000, 2001 Hewlett-Packard Company
Setting up LPR/LPD on Macintosh
systems
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The setup for LPD (Line Printer Daemon), also known as LPR (Line
Printer Request), involves setting up the print queues and creating a
port for printing.
Prerequisites:
● Mac OS v.8.6 or higher
● LaserWriter 8, version 8.5.1 or higher
● Desktop Printer Utility 1.0 or higher
● Also verify the general LPD prerequisites.
Reference on queues
In the procedure below you will set up a print queue for each printer
or printer personality (PCL or PostScript) used on each system. Also,
different queues are required for formatted and unformatted files. You
can use the queue names listed in the following table.
raw
no processing
text
carriage return added
auto
automatic
binps
binary Postscript
defined by user; optionally including
commend strings before and after the print
data
Meaning of the queue names:
The line printer daemon treats data in an text queue as unformatted
or ASCII text, and adds a carriage return to each line before sending it
to the printer. (Note that the actual observed behavior is that a PCL
line termination command (value of 2) is issued at the beginning of
the job.)
The line printer daemon treats data in an raw queue as formatted files
in PCL, PostScript, or HP-GL/2 languages and sends the data without
change to the printer.
Data in an auto queue will be automatically processed as text or
raw, as appropriate.
For the binps queue, the line printer daemon requests the PostScript
printer driver to output print data in 8-bit binary form (byte values in
the range of 0 to 255, instead of the standard ASCII values in the
range of 0 to 127).
For user-defined queue names, the line printer daemon adds
user-defined strings before and/or after the print data. (Click here for
details on setting up user-defined print queues using the print server’s
embedded Web server.).
If the queue name is not one of the above, the HP Jetdirect print server
assumes it to be raw1.
Setup procedure
Along with these general instructions, see your system documentation.
Also search for “LPR printing” at Apple Computer’s Tech Info
Library web site at http://til.info.apple.com.
The process consists of these parts:
A. Assigning an IP address to the printer networked via the print
server
B. Configuring the Mac OS system for LPR printing
A. Assigning an IP address
Before you can set up a printer for LPR printing, you must assign an
IP address to the printer networked via the print server, as follows.
1. Double-click HP LaserJet Utility in the HP LaserJet folder.
2. Click the [Settings] button.
3. Select TCP/IP from the scrolling list and then click [Edit].
4. Select the desired option. You can automatically obtain the
TCP/IP configuration from either the DHCP server or the
BOOTP server, or you can manually specify the TCP/IP
configuration.
B. Configuring the Mac OS system
1. Launch the Desktop Printer Utility.
2. Select Printer (LPR) and click [OK].
3. In the PostScript Printer Description (PPD) File section, click
[Change...] and select the PPD for your printer.
4. In the Internet Printer or the LPR Printer section, depending
on your version of the Desktop Printer Utility, click
[Change...].
5. Enter the printer server’s IP address or domain name for
Printer Address.
6. Enter the queue name, if used. Otherwise, leave it blank.
Note: The queue name is typically raw. Other valid queue
names are text, binps, auto, or a user-defined queue name.
(Click here for details on setting up a user-defined print queue
using the print server’s embedded Web server. See the
description of queues above.)
7. Click [Verify] to verify that the printer was found.
8. Click [OK] or [Create], depending on your version of the
Desktop Printer Utility.
9. Go to the File menu and select Save or use the resulting save
dialog, depending on your version of the Desktop Printer
Utility.
10. Enter a name and location for the desktop printer icon and click
OK. The default name is the print server’s IP address, and the
default location is on the desktop.
11. Exit the program.
©2000, 2001 Hewlett-Packard Company
FTP Printing
for HP Jetdirect 310x external print server/Internet connector for USB
Note: Not applicable to 175x
Introduction
FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data
between systems. FTP printing is a way to use FTP to send print files from a client
system to an HP Jetdirect-connected printer. In an FTP printing session, the client
connects and sends a print file to the HP Jetdirect FTP server which in turn passes the
print file to the printer.
The HP Jetdirect FTP server can be enabled or disabled through a configuration tool,
such as Telnet or the embedded web server.
Requirements
FTP printing described here requires the following:
● HP 310x print server
● TCP/IP client systems with FTP that complies with RFC 959.
For the most recent list of tested systems: http://www.hp.com/support/net_printing
Print Files
The HP Jetdirect FTP server transfers print files to the printer but does not interpret them.
For proper printing, print files must be in a language recognized by the printer (such as
PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a
file from your application using the driver for the selected printer, then transfer the print
file to the printer through an FTP session. For formatted print files, use binary (image)
type transfers.
Using FTP Printing
FTP Connections
Similar to standard FTP file transfers, FTP printing uses two TCP connections: a control
connection and a data connection.
Once an FTP session is opened, it remains active until either the client closes the
connection or the data and control connections are idle for a time that exceeds the idle
timeout period (default is 270 seconds). The idle timeout can be set through various
TCP/IP configuration tools, such as BOOTP/TFTP, Telnet, printer's control panel, the
embedded web server (see TCP/IP Configuration), or management software.
Control Connection
Using standard FTP, a control connection is opened by the client to the FTP server on the
HP Jetdirect print server. FTP control connections are used to exchange commands
between the client and the FTP server. The HP Jetdirect print server supports up to four
control connections (or FTP sessions) simultaneously. If the number of allowed
connections is exceeded, a message indicating that service is not available will be
displayed.
FTP control connections use TCP port 21.
Data Connection
A second connection, a data connection, is created each time a file is transferred between
the client and the FTP server. The client controls the creation of a data connection by
issuing the commands that require a data connection (such as FTP ls, dir or put
commands).
Although the ls and dir commands are always accepted, the HP Jetdirect FTP server
supports a single data connection for printing at a time.
The transmission mode for an FTP data connection with the HP Jetdirect print server is
always in stream mode, which marks the end-of-file by closing the data connection.
Once a data connection is established, the file transfer type (ASCII or binary) can be
specified. Clients may attempt to autonegotiate a transfer type, and the default transfer
type depends on the client system (for example, Windows NT may default to ASCII,
while UNIX may default to binary). To specify the transfer type, enter the bin or ascii
command at the FTP prompt.
FTP Login
To start an FTP session, enter the following command from a MS-DOS or UNIX
command prompt:
ftp
where is the valid IP address or node name configured for
the HP Jetdirect print server.
FTP Login Example
If the connection is successful, a Ready message will be displayed.
After a successful connection, the user is prompted for a login name and password. The
default is the client's login name. The Jetdirect FTP server will allow any user name.
Passwords are ignored.
If login is successful, a message "230" will be displayed on the client system. In addition,
the available HP Jetdirect ports for printing will be displayed. HP Jetdirect internal print
server cards provide a single port (Port 1). HP Jetdirect external print servers with
multiple ports will display all available ports, with Port1 the default port. To change
ports, use the FTP cd (change directory) command. For a typical FTP printing session,
see Example of an FTP Session.
Ending the FTP Session
To end an FTP session, type quit or bye.
Note: Prior to ending an FTP session, a [Ctrl-C] command is recommended
to ensure the data connection is closed
Commands
Summary of commands available to the user during an FTP printing session:
Command
Description
user
specifies a user. Any user will be accepted
and can print to the selected port.
cd
selects a port number for printing. For this HP
Jetdirect print server, only port1 is available.
cd /
/ specifies the root directory of the HP Jetdirect FTP
server.
quit
bye
dir
ls
quit or bye terminates the FTP session with the HP
Jetdirect print server.
dir or ls displays the contents of the current directory.
If this command is typed in the root directory, a list of
available ports for printing is displayed.
pwd
Displays the current directory or the current Jetdirect
printing port.
put
specifies the file to send to the selected HP
Jetdirect print server port. For multiport print servers, a
different port can be specified in the command: put
bin
Configures an FTP binary (image) file transfer.
ascii
Configures an FTP ASCII file transfer. HP Jetdirect print
servers support only non-print format control for character
transfers (standard values for spacing and margins are
used).
[Ctrl-C]
Press the [Ctrl] and [C] keyboard keys simultaneously to
abort the FTP service command and any transfer of data.
The data connection is closed.
rhelp
or
remotehelp
This command depends on your client system (use rhelp
on UNIX, or remotehelp on Windows NT/2000) and
displays a list of FTP system commands supported by the
print server. (Note: the commands displayed are not user
commands. User-accessible commands depend on the
client's FTP system.)
Example of an FTP Session
C:\> ftp 192.168.45.39
Connected to 192.168.45.39.
220 JD FTP Server Ready
User <192.168.45.39:>: susan_g
001 Username Ok, send identity as password
Password:
230- Hewlett-Packard FTP Print Server Version 2.0
Directory: Description:
----------------------------------------------------PORT1 Print to port 1 HP color LaserJet 4500
To print a file, use the command: put [portx]
or cd to a desired port and use: put .
Ready to print to PORT1
230 User logged in.
ftp> pwd
257 "/" is current directory. <"default port is : /PORT1> HP
Color LaserJet 4500"
ftp> cd port1
250 Changed directory to "/PORT1"
ftp> pwd
257 "/PORT1" is current directory. "HP Color LaserJet 4500"
ftp> bin
200 Type set to I. Using binary mode to transfer files.
ftp> put d:\atlas\temp\ftp_test.ps
200 PORT command successful.
150 Opening BINARY mode data connection
226- Ready
226- Processing job
226 Transfer complete
31534 bytes sent in 0.04 seconds <788.35 Kbytes/sec>
ftp> quit
221 Goodbye
C:\>
©2000, 2001 Hewlett-Packard Company
Interpreting the configuration page
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
The configuration page (also called a self-test page or configuration plot) for a print server displays
messages, network statistics, and status for the print server. To print a configuration page, press the
Test button on the print server.
An HP Jetdirect configuration page can also be viewed over the network from a management
utility (such as HP Web Jetadmin), or by accessing the embedded web server on the HP Jetdirect
print server.
Just click on any section of the configuration page below for detailed description of that section.
This is a sample for the 310x print server. The page for the 175x is similar; a few sections do not
apply (as noted in the descriptions).
General Jetdirect Information
Provides general print server status and identification information.
Message
Status
Description
Current state of the print server.
● I/O Card Ready the print server has successfully connected
to the network and is awaiting data.
● I/O Card Initializing the print server is initializing the
network protocols. For more information, see the status line for
each protocol on the configuration page.
● I/O Card Not Ready there is a problem with the print
server or its configuration.
An error code and message are displayed if the print server is not ready.
Model Number
The model number of the HP print server (for example, J6035A or
J6038A).
Hardware
Address
The 12-digit hexadecimal LAN hardware (MAC) address of the print
server installed in or attached to the printing device. This address is
assigned by the manufacturer.
Firmware
Version
The firmware revision number of the print server currently installed in
the printer. The format is X.NN.NN, where X is a letter that depends
on the HP print server model.
Port Config
Identifies the link configuration of the RJ-45 LAN port on the print
server:
● 10BASE-T HALF
10 Mbps, half-duplex
● 10BASE-T FULL 10 Mbps, full-duplex
● 100TX HALF 100 Mbps, half-duplex
● 100TX FULL 100 Mbps, full-duplex
● Unknown the print server is in an initialization state.
● Disconnected a network connection has not been detected.
Check network cables.
Auto
Negotiation
Identifies whether IEEE 802.3u Autonegotiation on the 10/100TX port is
enabled (on) or disabled (off).
On the print server will attempt to automatically configure itself onto the
network at the proper speed (10 or 100 Mbps) and mode (half or full
duplex).
Manufacturing
ID
The manufacturing identification code for use by HP support personnel.
Date
Manufactured
Identifies the date of manufacture of the HP Jetdirect print server.
USB Printer 1
Heads the section for the USB printer class descriptor information
supplied by the manufacturer of the printing device. The number 1
indicates that the configuration and diagnostic pages will be printed on
the printing device attached to print server port 1. See USB Port
Information.
Back to Top
USB Port Information
Provides the USB printer class descriptors for the device connected to the port.
Message
Description
Device Name
Name of the attached USB printing device, supplied by the manufacturer.
Manufacturer
Manufacturer of the attached printing device.
Serial Number
Serial number of the attached printing device.
Communication
Mode
Current USB communication mode:
● 1284.4 IEEE standard protocol, a mode for printers and
multi-function (All-in-One) devices that allows multiple channels
of simultaneous print, scan, and status communication.
● MLC HP-proprietary protocol for Multiple Logical Channels, a
mode for printers and multi-function (All-in-One) devices that
allows multiple channels of simultaneous print, scan, and status
communication.
● Bidirectional two-way printer communication, sending
print data to the printing device and returning status information
from the printing device.
● Unidirectional one-way printer communication from
computer to printing device.
● Device not found connection of a printing device has not
been detected. Check device and cable.
● Device not supported the device connected is not a
printer (for example, a camera).
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Security Settings
Provides the current values for various security and access control parameters for the print server.
Message
Admin
Password
Description
Specifies whether an IP administrative password has been configured on the
print server. It is used by the the embedded web server and Telnet interfaces to
control access to print server configuration parameters. Up to 16 case-sensitive,
alphanumeric characters can be used.
● Not Set an IP administrative password has not been set.
● Set a specific IP administrative password has been set.
SSL/TLS
For 310x only.
(Secure Sockets Layer, Transport Layer Security)
Specifies whether IP communication with the print server’s embedded web
server is encrypted and secured with an X.509 certificate. A string of the format
CN:common-name specifies the common name (CN) of the digital certificate
installed.
● Disabled a digital certificate has not been installed.
Cert
Expires
For 310x only, specifies the expiration date of the digital certificate for SSL/TLS
encrypted security, if it is enabled (see SSL/TLS above). The date is in UTC
format, for example: 2002-10-02 12:45 UTC
● Not Applicable SSL/TLS is not enabled, or not supported (on the
175x), so this entry is inapplicable.
SNMP
Versions
Specifies the SNMP versions enabled on the print server.
● Disabled
All SNMP versions are disabled on the print server. No
SNMP access is allowed.
● 1,2 SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is
disabled, or not supported (on the 175x).
● 1,2,3-na/np
SNMP v.1, v.2c, and v.3 are enabled. v.3 is enabled
with the minimum security of no authentication (“na”) and no privacy
(“np”) enabled. (Only for 310x.)
● 1,2,3-a/np
SNMP v.1, v.2c, and v.3 are enabled. v.3 is enabled
with the minimum security of authentication enabled (“a”) but no privacy
(“np”) enabled. (Only for 310x.)
● 1,2,3-a/p
SNMP v.1, v.2c, and v.3 are enabled. v.3 is enabled
with the minimum security of authentication (“a”) with privacy (“p”)
enabled. (Only for 310x.)
● 3-na/np
SNMP v.1 and v.2c are disabled. SNMP v.3 is enabled
with the minimum security of no authentication (“na”) and no privacy
(“np”) enabled. (Only for 310x.)
● 3-a/np
SNMP v.1 and v.2c are disabled. SNMP v.3 is enabled
with the minimum security of authentication enabled (“a”) but no privacy
(“np”) enabled. (Only for 310x.)
● 3-a/p
SNMP v.1 and v.2c are disabled. SNMP v.3 is enabled with
the minimum security of authentication (“a”) with privacy (“p”) enabled.
(Only for 310x.)
SNMP Set
Cmty
Name
Specifies whether an SNMP set community name has been configured on the
print server. An SNMP set community name is a password for “write” access to
SNMP control functions (SNMP SetRequests) on the print server.
● Not Specified an SNMP set community name has not been set.
● Specified a specific SNMP set community name has been set.
Access
List
Identifies whether a host access control list is configured on the print server. A
host access control list specifies the IP address of individual systems, or IP
network of systems, that are allowed access to the print server and device.
● Not Specified a host access list is not configured on the print
server. All systems are allowed access.
● Specified a host access list is configured on the print server.
Back to Top
Network Statistics
Provides the current values for various network parameters monitored by the print server.
Message
Description
Total
Packets
Received
Total number of frames (packets) received by the print server without error.
This includes broadcast, multicast packets, and packets specifically
addressed to the print server. This number does not include packets
specifically addressed to other nodes.
Unicast
Packets
Received
Number of frames specifically addressed to this print server. This does not
include broadcasts or multicasts.
Bad Packets
Received
Total number of frames (packets) received with errors by the print server.
Framing
Errors
Received
Maximum of CRC (Cyclic Redundancy Check) errors and framing errors.
CRC errors are frames received with CRC errors. Framing errors are frames
received with alignment errors. A large number of framing errors could
indicate a cabling problem with your network.
Total
Packets
Transmitted
Total number of frames (packets) transmitted without error.
Unsendable
Packets
Total number of frames (packets) not successfully transmitted because of
errors.
Transmit
Collisions
Number of frames not transmitted because of repeated collisions.
Transmit
Late
Collisions
Total number of frames not transmitted because a late collision occurred. A
large number may indicate a cabling problem on the network.
Back to Top
TCP/IP Protocol Information
Provides the current status and parameter values for the TCP/IP network protocols.
Message
Status
Description
Current TCP status:
● Ready the print server is awaiting data over TCP/IP.
● Disabled TCP/IP was manually disabled.
● Initializing the print server is searching for the BOOTP server,
or trying to get the configuration file through TFTP. An additional
status message may also be displayed.
An error code and message are displayed if the print server is not ready.
Host Name
The host name configured on the print server. It may be truncated.
● Not Specified no host name was specified in a BOOTP response
or TFTP configuration file.
● NPIxxxxxx the default name is NPIxxxxxx, where xxxxxx
represents the last six digits of the LAN hardware (MAC) address.
IP Address
The Internet Protocol (IP) address assigned to the print server. This is a
required entry for its operation on a TCP/IP network. During initialization, a
temporary value 0.0.0.0 is displayed. After two minutes, a default IP
address 192.0.0.192 is assigned, which may not be a valid IP address
for your network.
● Not Specified an IP address is not assigned or the value is zero.
Subnet
Mask
The IP subnet mask configured on the print server. During initialization, a
temporary value 0.0.0.0 is displayed. Depending on configuration
parameters, the print server may automatically assign a usable default value.
● Not Specified a subnet mask is not configured.
Default
Gateway
The IP address of the gateway used when sending packets off the local
network. Only one default gateway may be configured. During initialization, a
temporary value 0.0.0.0 is displayed. If not provided, the IP address of
the print server is used.
● Not Specified a default gateway is not configured.
Config By
Identifies how the print server obtained its IP configuration.
● Not Configured
the print server was not configured with IP
parameters. Verify that TCP/IP is enabled, or check for error status.
● BOOTP
automatic configuration via a BOOTP server.
● BOOTP/TFTP
automatic configuration via a BOOTP server and
TFTP configuration file.
● DHCP
automatic configuration via a DHCP server.
● DHCP/TFTP
automatic configuration via a DHCP server and TFTP
configuration file.
● RARP
automatic configuration via the Reverse Address Resolution
Protocol.
● User Specified
manual configuration via Telnet, the printer’s
control panel, HP Web Jetadmin, embedded web server, or other
method.
● Default IP
the default IP address was assigned. This address
may not be a valid address for your network.
BOOTP
Server
or
DHCP
Server
or
RARP
Server
Displayed if BOOTP, DHCP, or RARP is used for TCP/IP configuration. It
specifies the IP address of the system that responds to the print server’s
request for automatic TCP/IP configuration over the network.
● Not Specified the configuration server’s IP address could not be
determined or was set to zero in the response packet.
BOOTP/DHCP
Server
Displayed during initialization while the print server attempts to obtain its
TCP/IP configuration from a BOOTP or DHCP server. The temporary address
displayed is 0.0.0.0.
● Not Specified the configuration server’s IP address could not be
determined or was set to zero in the response packet.
TFTP
Server
The IP address of the system where the TFTP configuration file is located.
During initialization, the temporary address 0.0.0.0 is displayed.
● Not Specified a TFTP server has not been not been set.
Config
File
The name of the print server’s configuration file. The file pathname may be
truncated to fit on rest of the one line allocated.
● Not Specified a file was not specified in the BOOTP reply from
the host.
Domain
Name
The Domain Name System (DNS) name of the domain in which the print
server resides (for example, support.company.com). It is not the fully
qualified DNS name because the host printer name is not included (for
example: printer1.support.company.com).
● Not Specified a domain name has not been configured on the
print server.
DNS Server
The IP address of the Domain Name System (DNS) server.
● Not Specified a DNS server’s IP address has not been
configured on the print server.
WINS
Server
The IP address of the Windows Internet Name Service (WINS) server.
● Not Specified a WINS server’s IP address has not been
configured on the print server.
Syslog
Server
The IP address of the syslog server configured on the print server.
● Not Specified a syslog server has not been configured.
Idle
Timeout
The timeout value expressed in seconds after which the print server closes an
idle TCP print data connection. Acceptable values are integers between 0 and
3600 seconds. A value of zero turns off the timeout mechanism. The default
value is 270 seconds.
Web
Jetadmin
URL
If the print server is found on the network by HP Web Jetadmin, the URL of
the host system used for HP Web Jetadmin services is displayed. The URL is
limited to two lines and may be truncated.
● Not Specified the URL of the HP Web Jetadmin host system
could not be identified or is not configured.
Back to Top
IPX/SPX Protocol Information
Provides the current status and parameter values for the IPX/SPX network protocols.
Message
Description
Status
Indicates the current IPX/SPX protocol status.
● Ready the print server is awaiting data over IPX/SPX.
● Disabled IPX/SPX was manually disabled.
● Initializing the print server is registering the node address or
name. An additional status message may also be displayed.
An error code and message are displayed if the print server is not ready.
Node Name
[This line appears here only for the 175x
For the 310x, this line appears in the Novell/NetWare section instead.]
The IPX/SPX name of the print server. The default name is NPIxxxxxx,
where xxxxxx is the last six digits of the LAN hardware (MAC) address.
Primary
Frame
Type
Specifies the frame type selection on the print server.
● Auto Select the print server automatically senses and limits the
frame type to the first one detected.
● EN_II limits the frame type to IPX over Ethernet frames. All others
will be counted and discarded.
● EN_802.2 limits the frame type to IPX over IEEE 802.2 with IEEE
802.3 frames. All others will be counted and discarded.
● EN_SNAP limits the frame type to IPX over SNAP with IEEE 802.3
frames. All others will be counted and discarded.
● EN_802.3 limits the frame type to IPX over IEEE 802.3 frames. All
others will be counted and discarded.
Network
The first column “Network” indicates the network number associated with
each protocol frame type used for communication between a server and the
print server.
● Unknown the print server is still trying to determine which network
number to use.
Frame
Type
EN_II
EN_802.2
EN_SNAP
EN_802.3
The second column “Frame Type” identifies the frame type associated with
each network number.
Rcvd
The third column “Rcvd” indicates how many packets have been received for
each frame type.
Unless a specific frame type has been manually configured, the print server
automatically determines the protocol frame type by listening to the network
data being transferred over the network.
● Disabled a specific frame type for that network has been manually
configured.
Back to Top
Novell/NetWare Protocol Information
Provides the current status and parameter values for the Novell NetWare network protocol.
This section appears only for the 310x.
Message
Description
Status
Indicates the current NetWare configuration status.
● Ready the print server is awaiting data.
● Disabled IPX/SPX was manually disabled.
● Initializing the print server is registering the node address or
name. An additional status message may also be displayed.
An error code and message are displayed if the print server is not ready.
Node
Name
[This line appears here only for the 310x
For the 175x, this line appears in the IPX/SPX section instead.]
In Queue Server Mode (see below), this is the IPX/SPX name of the print server.
It must match a valid print server on the appropriate NetWare file server. The
default name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN
hardware (MAC) address.
In Remote Printer Mode (see below), this is the name specified when you
configured the networked printer. The default name is NPIxxxxxx, where
xxxxxx is the last six digits of the LAN hardware (MAC) address.
NetWare
Mode
The NetWare mode used by the print server:
● Queue Server indicates that the print server receives data directly
from the queue. It is also used when the printer is not configured.
● Remote Printer with the printer number following it, indicates that
the print server emulates a Novell NetWare remote printer.
NDS Tree
Name
Displays the name of the Novell Directory Services (NDS) tree for this printer.
NDS is a database of objects on a NetWare network, organized in a heierarchical
tree structure.
● Not Specified or missing: NDS is disabled.
NDS
Context>
Displays the fully qualified NDS name where the print server object resides in
the NDS tree. For
example: CN=lj_pserver.OU=support.OU=mycity.OU=mycompany
● Not Specified or missing: NDS is disabled.
Attached
Server
Identifies the Jetdirect discovery method NSQ (Nearest Service Query) or GSQ
(General Service Query) and the name of the proxy file server used to locate the
configured bindery servers.
● Not Specified or missing: A NetWare server has not been
configured.
SAP
Interval
Specifies the time interval (in seconds) that the print server waits between
Service Advertixing Protocol (SAP) broadcasts on the network. The default is 60
seconds.
Server x
x identifies a NetWare file server to which the print server is attached.
Back to Top
AppleTalk Protocol Information
Provides the current status and parameter values for the AppleTalk network protocols.
Message
Description
Status
Indicates the current AppleTalk configuration status.
● Read the print server is awaiting data.
● Disabled AppleTalk was manually disabled.
● Initializing the print server is registering the node address or
name. An additional status message may also be displayed.
An error code and message are displayed if the print server is not ready.
Name
The name of the printer on the AppleTalk network. A number n after the name
indicates that there are multiple devices with this name, and this is the nth
instance of the name.
Zone
The name of the AppleTalk network zone on which the printer is located.
Type 1:
Type 2:
The type of the printer being advertised on the network. Two types can be
displayed.
Network
Number
The AppleTalk Network Number on which the print server is currently
operating.
Node
Number
The AppleTalk Node Number that the print server chose for itself as part of its
initialization sequence.
Note: The AppleTalk phase 2 (P2) parameter is preconfigured on the print
server.
Back to Top
DLC/LLC Protocol Information
Provides the current status and parameter values for the DLC/LLC network protocol.
This section appears only for the 310x.
Message
Status
Description
Indicates the current DLC/LLC configuration status.
● Ready the print server is awaiting data.
● Disabled DLC/LLC was manually disabled.
● Initializing the print server is registering the node address or
name. An additional status message may also be displayed.
An error code and message are displayed if the print server is not ready.
Back to Top
Error Messages
Error Code and
Message
02
LAN ERRORINTERNAL
LOOPBACK
Description
During self-test, the print server detected an internal loopback test error.
The print server may be faulty. If the error persists, replace the print
server.
03
LAN ERROREXTERNAL
LOOPBACK
The print server is incorrectly connected to your network or is defective.
Make sure your print server is correctly attached to your network. In
addition, check the cabling and connectors.
07
LAN ERRORCONTROLLER
CHIP
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error
persists, replace the print server.
08
LAN ERRORINFINITE
DEFERRAL
There is a network congestion problem.
09
LAN ERRORBABBLE
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error
persists, replace the print server.
0A
LAN ERRORNOSQE
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error
persists, replace the print server.
0C
LAN ERRORRECEIVER OFF
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you
cannot find a problem with your network cabling, run the power-on
self-test: remove and re-attach the power module connector on the print
server. If the error persists, there is a problem with the print server.
0D
LAN ERRORTRANSMITTER
OFF
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you
cannot find a problem with your network cabling, run the power-on
self-test: remove and re-attach the power module connector on the print
server. If the error persists, there is a problem with the print server.
0E
LAN ERRORLOSS OF
CARRIER
Check the network connections. If the connections are intact, run the
power-on self-test: remove and re-attach the power module connector
on the print server. If the error persists, replace the print server.
10
LAN ERRORUNDERFLOW
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your network. If you cannot find a
problem with your network cabling, run the power-on self-test: remove
and re-attach the power module connector on the print server. If the
error persists, there is a problem with the print server.
11
LAN ERRORRETRY FAULTS
There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.
12
LAN ERROR- NO
LINKBEAT
With a 10Base-T or 100Base-TX port connected, Link Beat is not
sensed. Check the network cable, and verify that the concentrator or hub
is providing Link Beat.
Note: If the print server is not connected to the network, this error
cannot occur.
13
NETWORK
RECONFIG- MUST
REBOOT
Reset or power cycle the print server to enable the new configuration
values.
15
CONFIGURATION
ERROR
The configuration information for the NetWare functions is not stored
correctly on the print server. Use the installation software, embedded
web server, or other tools to reconfigure the print server. If this error
persists, there may be a problem with the print server.
16
NOT CONFIGURED
The print server has not been configured for NetWare. Use the
installation software, embedded web server, or other tools to configure
the print server for NetWare networks.
17
UNABLE TO FIND
SERVER
The print server was unable to find the NetWare print server (in Remote
Printer mode) or file server (in Queue Server mode). There was no
response to service queries for advertising print servers or file servers
that matched the configured print server or file server name.
Make sure that the print server or file server is running and that the print
server or file server name configured on the print server matches the
actual name used by the print server or file server. Also make sure that
all cables and routers are functioning correctly.
18
PASSWORD ERROR
The print server detected that the password for the NetWare print server
object is wrong. Use a NetWare utility (such as PCONSOLE) to erase
the password for the print server object. When the print server logs on
again, it sets a new password.
Note: When multiple file servers are configured, the error is only
displayed on the configuration page if none of the file servers are
connected.
19
NO QUEUE
ASSIGNED
The HP Jetdirect print server detected that the print server object has not
been assigned any queues to service. Assign queues to the print server
object using printer installation or NetWare utilities.
Note: When multiple file servers are configured, the error is only
displayed on the configuration page if none of the file servers was
successfully connected.
1A
PRINTER NUMBER
NOT DEFINED
A NetWare printer number for this printer has not been configured.
Assign a valid printer number to the print server. Use a NetWare utility
(such as PCONSOLE), the Jetdirect embedded web server, or another
tool to assign a printer number.
1B
PRINTER NUMBER
IN USE
The NetWare printer number assigned to the printer is already in use by
another printer. Assign an unused printer number. This may also occur
when a printer is power cycled, in which case the error goes away after
the print server times out and detects the lost connection.
1C
PRINT SERVER
NO DEFINED
The file server does not have a print server object that corresponds to
the specified NetWare node name. Use printer installation software, a
NetWare utility (such as PCONSOLE), or another tool to create the
print server object.
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
1D
UNABLE TO
CONNECT TO
SERVER
Remote Printer mode error. The print server was unable to establish an
SPX connection with the NetWare print server. Make sure that the
NetWare print server is running and that all cables and routers are
functioning correctly.
1E
FAIL RESERVING
PRINTER NUM
The SPX connection to the print server was lost when the print server
attempted to reserve the printer number. This indicates a possible
network problem, or a problem with the print server. Make sure all
cables and routers are functioning correctly. Try restarting the print
server.
1F
ERR
NEGOTIATING
BUFFER SIZE
A failure was detected when selecting the buffer size to be used when
reading print data from the file server. This may indicate a network
problem.
20
UNABLE TO
LOGIN
A failure was detected when the print server tried to log onto the file
server. This could be caused by the print server object not existing on
the file server, or by a security check that prevents the print server from
logging in. Make sure the file server name and print server object name
are correct. Use PCONSOLE to erase the password for the print server
object. Create a new print server object.
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
21
UNABLE TO SET
PASSWORD
A failure was detected when the print server tried to set the password
for the print server object. (Whenever the print server is able to log in
without a password, it sets the password automatically.) This indicates a
networking or security problem. Create a new print server object.
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
22
UNABLE TO
CONNECT TO
SERVER
Queue Server mode error. The print server could not establish an NCP
connection to the file server. Make sure that the correct file servers are
connected.
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
23
UNABLE TO
ATTACH TO
QUEUE
A failure was detected when the print server tried to attach to one of the
queues assigned to the print server object. This may be because no
servers are allowed to attach to this queue. There may also be a
networking or security problem. Use PCONSOLE to make sure that
servers are allowed to attach to the queue, to delete the print server
object from the list of queue servers if you want the print server to
service other queues, or to delete the queue and create a new one (the
print server object must be added to the list of queue servers).
Note: When the print server is configured for multiple file servers, the
error is only displayed on the configuration page if none of the file
servers was successfully connected.
24
PSERVER CLOSED
CONNECTION
The NetWare print server requested a termination of the connection
with the print server. No error exists or is indicated. Make sure the
NetWare print server is running, and restart it if necessary.
25
DISCONNECTINGSPX TIMEOUT
The SPX connection to the print server was lost after the connection had
been made. This indicates a possible network problem, or a problem
with the print server. Make sure all cables and routers are functioning
correctly. Try restarting the print server.
26
UNKNOWN NCP
RETURN CODE
The print server encountered an unexpected fatal error after it had
successfully connected to the file server. A wide variety of failures
could produce this error message, including a downed file server or a
network router failure.
27
UNEXPECTED
PSERVER DATA
RCVD
The print server sent some data when the print server had not given its
permission to do so. This indicates a possible print server problem,
possibly a software problem.
28
OUT OF BUFFERS
The print server was unable to allocate a buffer from its internal
memory. This indicates all buffers are busy due possibly to heavy
broadcast traffic or large amounts of network traffic directed to the print
server.
29
UNABLE TO
SENSE NET
NUMBER
The print server has been trying for over 3 minutes to determine the
NetWare protocol used on the network. Make sure that any file servers
and routers are operating correctly. Make sure that the settings for
NetWare frame type and source routing are correct.
2A
NDS ERR:
EXCEEDS MAX
SERVERS
More queues were assigned than the print server can handle. Remove
one or more print queues from the list to be serviced by Queue Server
mode.
2B
NDS ERR:
UNABLE TO
LOGIN
Unable to log onto the NetWare directory tree. Make sure that the print
server object is defined in the directory at the correct context. Clear the
print server password using NWADMIN or similar NetWare tool.
2C
AUTHENTICATION
ERROR
Unable to log onto the NetWare directory tree. Make sure that the print
server object is defined in the directory at the correct context.
2D
NDS ERR:
CHANGE PSSWRD
FAILED
Cannot modify the print server password to the value expected by the
print server.
2E
NDS SERVER
PUBLIC KEY
ERROR
Print Server Object Name mismatch. Unable to read the file server’s
public key. Verify object names, or contact the NDS administrator.
2F
NDS ERR: SRVR
NAME UNRESOLVD
The file server on the network cannot be located. The server may not be
running at this time or a communications problem may exist.
30
NDS PRINT
SERVER NAME
ERROR
The print server object cannot be located in the specified NDS context.
31
NDS PS PRINTER
LIST ERROR
Cannot locate a list of printers objects that should be assigned to the
print server object.
32
NDS PRINTER
OBJ NOTIFY ERR
The list of notification objects assigned to the printer object cannot be
located.
33
NDS PRINT OBJ
QUEUE LIST ERR
The list of print queues assigned to the printer objects cannot be located.
34
NDS ERR:
UNRESOLVD
PRNTR OBJ
The printer object cannot be located in the NDS directory.
35
NDS ERR:
INVALID SRVR
VERS
The current version of the NetWare file server is not supported.
36
NDS ERR: NO
PRINTER
OBJECTS
No printer objects are assigned to the print server object configured to
this print server.
37
NDS ERR: MAX
PRINT OBJECTS
Too many printer objects are assigned to the print server object. Using
NetWare utilities (such as NWADMIN), reduce the number of printer
objects assigned to the print server.
38
NDS ERR: NO
QUEUE OBJECTS
No print queue objects are assigned to the printer objects located in the
NDS directory.
39
NDS ERR: MAX
QUEUE OBJECTS
Too many print queue objects are assigned to the printer. Reduce the
number of queues assigned.
3A
UND ERR:
UNABLE TO FIND
TREE
The NDS tree cannot be located. The message may occur when the file
server is not running or when a network communications problem
exists.
3B
NDS CONNECTION
STATE ERROR
The print server cannot change the NDS connection state. Check
licenses on the spooling server.
3C
NDS ERR:
UNRESOLVED
QUEUE
The print queue object cannot be located in the specified NDS context.
3D
NDS ERR:
CANNOT READ Q
HOST
Cannot locate the file server on the network. The server may not be
running at this time or a communications problem may exist.
3E
NDS PRNT SRVR
PUBLIC KEY ERR
Print Server Object Name mismatch. Unable to read the print server’s
public key. Verify object names. Verify that the object key assigned to
the print server is a print server object and not a printer or other object.
3F
UNABLE TO GET
NDS SRVR ADDR
The NDS server address cannot be located or accessed.
40
ARP DUPLICATE
IP ADDRESS
The ARP layer has detected another node on the network using the
same IP address as the print server. Extended error information below
this message shows the hardware address of the other node.
41
NOVRAM ERROR
The print server cannot read the contents of its NOVRAM. Cycle power
on the print server by unplugging is power cable and plugging it back
in. If the problem persists, perform a cold reset on the print server
(while holding down the test
button on the back of the print server,
plug the power module back into the print server and continue to hold
button for about five seconds. Any user-configured
down the test
settings will be erased.) If the problem still persists, call HP technical
support for help.
42
INVALID IP
ADDRESS
The IP address specified for the print server (through BOOTP) is an
invalid IP address for specifying a single node. Check your Bootptab
file for proper entries.
43
INVALID SUBNET
MASK
The IP subnet mask specified for the print server (through BOOTP) is
an invalid subnet mask. Check your Bootptab file for proper entries.
44
INVALID
GATEWAY
ADDRESS
The default gateway IP address specified for the print server (through
BOOTP) is an invalid IP address for specifying a single node. Check
your Bootptab file for proper entries.
45
INVALID SYSLOG
ADDRESS
The syslog server IP address specified for the print server (through
BOOTP) is an invalid IP address for specifying a single node. Check
your Bootptab file for proper entries.
46
INVALID SERVER
ADDRESS
The TFTP server IP address specified for the print server (through
BOOTP) is an invalid IP address for specifying a single node. Check
your Bootptab file for proper entries.
47
INVALID TRAP
DEST ADDRESS
One of the SNMP trap (Trap PDU) destination IP addresses specified
for the print server (through TFTP) is an invalid IP address for
specifying a single node. Check your TFTP configuration file.
48
CF ERR- FILE
INCOMPLETE
The TFTP configuration file contained an incomplete last line that did
not end in a new line character.
49
CF ERR- LINE
TOO LONG
A line being processed in the TFTP configuration file was longer than
the print server could accept.
4A
CF ERRUNKNOWN
KEYWORD
A TFTP configuration file line contained an unknown keyword.
4B
CF ERRMISSING
PARAMETER
A line in the TFTP configuration file was missing a required parameter.
4C
CF ERRINVALID
PARAMETER
A line in the TFTP configuration file contained an invalid value for one
of the parameters on that line.
4D
CF ERR- ACCESS
LIST EXCEEDED
The TFTP configuration file specified too many access list entries using
the “allow:” keyword.
4E
CF ERR - TRAP
LIST EXCEEDED
The TFTP configuration file specified too many trap destination list
entries using the “trap-destination:” keyword.
4F
TFTP REMOTE
ERROR
The TFTP transfer of the configuration file from the host to the print
server failed with the remote host sending a TFTP ERROR packet to the
print server.
50
TFTP LOCAL
ERROR
The TFTP transfer of the configuration file from the host to the print
server failed with the local print server encountering some form of
inactivity timeout or excessive retransmissions situation.
51
TFTP RETRIES
EXCEEDED
The overall retrying of the TFTP transfer of the configuration file from
the host to the print server has exceeded a retry limit.
52
BAD BOOTP/DHCP
REPLY
An error was detected in the BOOTP or DHCP reply that the print
server received. The reply either had insufficient data in the UDP
datagram to contain the minimum BOOTP/DHCP header of 236 bytes,
had an operation field that was not BOOTPREPLY(0X02), had a header
field that did not match the print servers hardware address, or had a
UDP source port that was not the BOOTP/DHCP server port (67/udp).
53
BAD BOOTP TAG
SIZE
The tagsize in a vendor specific field in the BOOTP reply is either 0, or
greater than the remaining number of unprocessed bytes in the vendor
specified area.
54
BOOTP/RARP IN
PROGRESS
The print server is currently in the process of obtaining its basic IP
configuration information through BOOTP/RARP.
55
BOOTP/DHCP IN
PROGRESS
The print server is currently in the process of obtaining its basic IP
configuration information through BOOTP/DHCP, and has not detected
any errors.
56
DHCP NAK
The print server received a negative acknowledgment message from the
DHCP server in response to a configuration request.
57
UNABLE TO
CONNECT DHCP
SVR
The print server had received IP parameters from a DHCP server, but
communication with the DHCP server has been lost. Check status of the
DHCP server.
58
POSTSCRIPT
MODE NOT
SELECTED
The printer does not support AppleTalk or AppleTalk extensions.
59
INCOMPLETE
F/W- MUST
DOWNLOAD
Firmware download message. Currently downloading firmware to the
print server, or the download did not complete properly.
5A
TURN PRINTER
OFF/ON
Firmware download message. Download of firmware is complete.
Power cycle the print server.
83
DISCONNECTING
FROM SERVER
The server has been shut down because of a configuration change or
reset request. This message automatically clears after a few seconds,
unless the printer is off line, is in an error state, or is servicing another
I/O port or another network protocol.
If an infinite lease was assigned, the print server will use the IP address
of the most recent DHCP server used, but operation may be degraded
until a DHCP server responds.
Back to Top
End of troubleshooting
If you have not been able to correct your print server problem using this troubleshooting
procedure, you will need to contact HP technical support for further assistance. Click on the button
below for details.
©2000, 2001 Hewlett-Packard Company
Interpreting the lights on the print
server
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Power/Status light
10 or 100 Link lights
USB light
Power/Status Light
Light Behavior
Description
Off
Print server is not receiving power.
On solid green
Print server is on and ready.
Blinking slowly
(green)
Print server receiving power but not ready;
self-test may still be in process.
Or, no network connection; check the 10 and
100 Link lights.
Blinking slowly
(amber)
Fault occurred during self-test or operation.
Contact HP.
Blinking
quickly (green)
Print server is processing the configuration
page.
10 or 100 Link Lights
Light Behavior
Description
Off
No network connection.
On solid green
Network connection is established at 10 Mb/s
or at 100Mb/s.
USB Light
Light
Behavior
Description
Off
USB is not operational. This is OK before the print
server finishes starting up. After startup completes,
this could indicate a faulty print server.
On solid
green
USB is enabled and ready for use. This begins before
the USB cable is connected.
Blinking
(green)
Software fault occurred for the firmware. There is a
valid USB device and connections, but the device is
not supported. Make sure the attached device is a
printer.
Blinking
(amber)
Might be a hardware fault (for example, a
short-circuit, faulty cable, or a printer drawing too
much power).
To verify, disconnect the USB cable at the print
server. Switch on the printer if it is off. Power cycle
the print server (unplug it and plug it back in). Then
reconnect the USB cable. If the USB light is now
green and steady, then no problem remains.
Otherwise, if the USB light is still blinking amber,
then there may be a faulty component. Try these steps
to determine which component might be causing the
problem:
●
●
●
Detach the USB cable and power cycle the print
server (unplug it and plug it back in). If the
USB LED is green and steady, then the print
server is OK. If it is blinking amber, then the
print server is faulty.
Try reconnecting the USB cable to the print
server only, and power cycle the print server
(unplug it and plug it back in). If the USB LED
is green and steady, then the cable is also OK. If
it is blinking amber, then the cable may be
faulty.
Power cycle the printer and reconnect the USB
cable to the printer. If the USB LED is green
and steady, then the printer is also OK. If it is
blinking amber, then the printer may be faulty.
©2000, 2001 Hewlett-Packard Company
Troubleshooting Overview
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
The questions below will help you troubleshoot your print server quickly. Just
answer each question in turn. For each question:
●
If your answer is Yes, go on to the next question.
●
If your answer is No, there is a problem. Click on the No button for a
procedure to solve the problem. After you've solved the problem, the
troubleshooting procedure may bring you back to this page.
●
If you're not sure of the answer, or if you don't understand the question,
click on the ??? button for more detailed information about the question.
At the bottom of this page are links to some additional topics related to
troubleshooting the print server.
If you wish to change an answer, you can click on this Reset
button to return the page to its original state. (The Reset
button stays inactive until you have clicked on at least one No or ??? button.)
Please answer the questions below in the order listed.
Is your printer ON and ONLINE?
If Yes, continue with the
next question.
Is your print server’s USB light ON (solid
green)?
If Yes, continue with the
next question.
Is your print server’s Power/Status light ON
(solid green)?
If Yes, continue with the
next question.
Is one of the print server’s 10/100 link lights
ON (solid green)?
If Yes, continue with the
next question.
Can you print a Jetdirect configuration page?
Related topics:
Interpreting the configuration page
Interpreting the lights on the print server
Resetting the print server to factory defaults (cold reset)
©2000, 2001 Hewlett-Packard Company
Is your printer ON and ONLINE?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Check the following items to make sure that your printer is online and
ready to print.
●
Is the printer plugged in and switched on? Make sure that the
printer is plugged in and switched on. If your printer has a front
panel display, it should not be blank. If you have checked these
items and the printer still shows no sign of being on, you may
have a defective power cable, power source, or printer.
●
Is the printer online? The ONLINE light should be lit. If it is
not, press the appropriate key (such as ON LINE or GO) to
place the printer online. If your printer has a front panel display,
check that is says “Online” or “Ready”.
●
Is the FORM FEED light on? If your printer has a FORM
FEED light and it is on, it may indicate that a print job is
waiting to be printed. Take the printer offline (if necessary),
press the FORM FEED key, and then put the printer back
online. If a print job starts (or continues) to print, wait for it to
complete.
After looking through the list above and making any necessary
changes, is your printer online now?
©2000, 2001 Hewlett-Packard Company
ON and ONLINE?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The first step in troubleshooting your print server is to make sure that
the attached printer is ready to receive a print job from the print
server. To do this, you check the printer's lights or control panel to see
whether it is ON and ONLINE.
If your printer’s power is switched on and the printer is ready to
print, click on the Yes button below to return to the Troubleshooting
Overview page and continue with the next step in the troubleshooting
procedure.
If the printer is not ready to print, or if you are not sure what to
look for, click on the No button below to start evaluating the printer.
©2000, 2001 Hewlett-Packard Company
Does your printer have a control
panel display?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Is there a display panel on the front of your printer that provides
messages about the printer’s status?
©2000, 2001 Hewlett-Packard Company
Check your printer manual.
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
There appears to be a printer error. Please refer to your printer manual
for further information on how to correct the error, or for information
on how to contact Hewlett-Packard technical support if you can't
correct the error. (Note that your printer manual may be either printed
on paper or stored electronically on a CD-ROM.)
After you have resolved the printer error, if you still have problems
connecting the printer to the network you can restart this
troubleshooting utility. Click on the button below to return to the
beginning of troubleshooting for the print server.
©2000, 2001 Hewlett-Packard Company
Does the control panel display on
your printer show an error
message?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
©2000, 2001 Hewlett-Packard Company
Check your printer manual.
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Please refer to your printer manual for further information on what the
error means and how to correct it. (Note that your printer manual may
be either printed on paper or stored electronically on a CD-ROM.)
After you have resolved the printer error, if you still have problems
connecting the printer to the network you can restart this
troubleshooting utility. Click on the button below to return to the
beginning of troubleshooting for the print server.
©2000, 2001 Hewlett-Packard Company
Check your printer manual.
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
There appears to be a printer error. If the printer is still not online and
does not show an error message on the control panel display, please
refer to your printer manual for further information on how to correct
the error, or for information on how to contact Hewlett-Packard
technical support if you can't correct the error. (Note that your printer
manual may be either printed on paper or stored electronically on a
CD-ROM.)
After you have resolved the printer error, if you still have problems
connecting the printer to the network you can restart this
troubleshooting utility. Click on the button below to return to the
beginning of troubleshooting for the print server.
©2000, 2001 Hewlett-Packard Company
Is the USB light ON solid green?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
USB port
USB
light
light on your print server. It should be ON solid
Check the USB
green (bright green in color and glowing continuously, not blinking).
If it is not ON solid green, please follow the troubleshooting steps
below.
1. Make sure that you have a USB cable connected between your
printer and the USB port on the print server. It should be a
standard USB A-to-B cable, like this:
to print server
to printer
Note that the print server does not support parallel-to-USB
converters (for connecting a parallel printer to a USB host) -- it
works with USB printers only. Make sure that the cable is
connected firmly to both the printer and the print server.
2. Check that both the printer and the print server are powered on.
After checking the items above and making any necessary
changes, is the USB
light now ON solid green?
©2000, 2001 Hewlett-Packard Company
USB OK? (USB light ON solid
green?)
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The print server connects to its printer via a USB cable. If the USB
connection is working correctly, the USB light on the print server will
be ON solid green (bright green in color and glowing continuously,
not blinking). If the USB connection is not working correctly, the
USB
light may be off, blinking green, or blinking amber.
light is ON solid green, click on the
If your print server’s USB
Yes button below to return to the Troubleshooting Overview page and
continue with the next step in the troubleshooting procedure.
light is not ON solid green, or if you
If your print server’s USB
are not sure what to look for, click on the No button below to start
evaluating the USB connection. Clicking the No button will also give
you information on where to find the USB
and what the correct USB cable looks like.
light, what it looks like,
©2000, 2001 Hewlett-Packard Company
What is the state of the USB light?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The behavior of the USB
light indicates the status of the USB
connection. If the USB
light on your print server is not ON solid
green, find its state in the list below and click on it to continue
troubleshooting.
OFF
Blinking green
Blinking amber
©2000, 2001 Hewlett-Packard Company
USB light OFF
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the USB
light is OFF, it means that the print server’s USB
connection is not operational. This is OK before the print server
finishes starting up (whether or not a USB cable is attached). If the
light remains OFF after startup, then the print server may be faulty.
Please restart the print server by detaching the power cable and
light to stop blinking
re-attaching it. Wait for the power/status
(when the self-test finishes).
Is the USB
light now ON solid green?
If yes, click on the Yes button to return to the Troubleshooting
Overview page and continue with the next step of the troubleshooting
procedure.
If no, your print server has a problem that requires assistance from HP
Jetdirect technical support; click on the No button for information on
contacting HP.
©2000, 2001 Hewlett-Packard Company
USB light blinking green
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the USB
light is blinking green, it indicates that the print server
has detected a good connection to a valid USB device, but the print
server does not support the device. For example, this would happen if
you connected a USB digital camera to the print server.
This is not a fault, but rather an incompatibility between the print
server and the connected device. The print server supports only USB
printers (including USB multifunction printers and All-in-One
devices). It does not support non-printer USB devices, nor does it
support USB cable extenders, USB-to-parallel converters, or USB
hubs.
Please check that your print server is connected to a USB printer. If
your printer is not a USB printer, you will need to substitute a USB
printer or use a different model of HP Jetdirect print server (for
instance, one suitable for use with parallel printers).
Is the USB
light now ON solid green?
If yes, click on the Yes button to return to the Troubleshooting
Overview page and continue with the next step of the troubleshooting
procedure.
If no, but you are connected to a USB printer, your print server has a
problem that requires assistance from HP Jetdirect technical support;
click on the No button for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
USB light blinking amber
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the USB
light is blinking amber, there might be a hardware fault
(for example, a short-circuit, faulty cable, or a printer drawing too
much power).
To verify, disconnect the USB cable at the print server. Switch on the
printer if it is off. Power cycle the print server (unplug it and plug it
back in). Then reconnect the USB cable. If the USB
green and steady, then no problem remains.
light is now
light is still blinking amber, then there may
Otherwise, if the USB
be a faulty component. Try these steps to determine which component
might be causing the problem:
●
Detach the USB cable and power cycle the print server (unplug
light is green and steady,
it and plug it back in). If the USB
then the print server is OK. If it is blinking amber, then the print
server is faulty.
●
Try reconnecting the USB cable to the print server only, and
power cycle the print server (unplug it and plug it back in). If
light is green and steady, then the cable is also OK.
the USB
If it is blinking amber, then the cable may be faulty.
●
Power cycle the printer and reconnect the USB cable to the
light is green and steady, then the printer
printer. If the USB
is also OK. If it is blinking amber, then the printer may be
faulty.
Is the USB
light now ON solid green?
If yes, click on the Yes button to return to the Troubleshooting
Overview page and continue with the next step of the troubleshooting
procedure.
If no, you may need to replace the component indicated at fault. If the
fault is with the print server or the USB cable (provided with the print
server), get assistance from HP Jetdirect technical support; click on
the No button for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
Is the Power/Status light ON solid
green?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
power/status
light
power receptacle
light on your print server. It should be ON
Check the power/status
solid green (bright green in color and glowing continuously, not
blinking). If it is not ON solid green, please follow the
troubleshooting steps below.
For all of the steps below, note that when you first apply power to a
light will slowly
normally operating print server, the power/status
blink green for several seconds during self-test, and then go ON solid
green when the unit is ready for operation.
1. Check that the Jetdirect power module is plugged into a suitable
power source (typically a wall outlet), and that the power
connector is plugged into the print server.
Note: The power module shown below is the North American
version. The plug pattern may be different in other regions of
the world.
typical power module
(to power source)
power connector (to
print server)
2. If necessary, try plugging the power module into a different
power source.
3. Try a different power module/cable if one is available.
After checking the items above and making any necessary
changes, is the Power/Status light now ON solid green?
©2000, 2001 Hewlett-Packard Company
Power/Status OK?
(Power/Status light ON solid
green?)
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The power/status
light provides information on the state of the
print server’s power connection and on its physical connection to the
network. If connections are working correctly, the power/status
light should be ON solid green (bright green in color and glowing
continuously, not blinking). If the connections are not working
correctly, the Power/Status light may be off, blinking green, or
blinking amber.
light is ON solid green,
If your print server’s power/status
click on the Yes button below to return to the Troubleshooting
Overview page and continue with the next step in the troubleshooting
procedure.
light is not ON solid green,
If your print server’s power/status
or if you are not sure what to look for, click on the No button below
to start evaluating the status of the print server. Clicking the No button
will also give you information on where to find the power/status
light, what it looks like, and what the correct power connection looks
like.
©2000, 2001 Hewlett-Packard Company
What is the state of the
Power/Status light?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The behavior of the power/status
light indicates the status of the
print server’s power connection and its physical connection to the
light on your print server is not ON
network. If the power/status
solid green, find its state in the list below and click on it to continue
troubleshooting.
OFF
Blinking green
Blinking amber
©2000, 2001 Hewlett-Packard Company
Power/Status light OFF
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the power/status
light is OFF, your power module may be
faulty. Fixing this fault requires assistance from HP Jetdirect technical
support; click on the button below for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
Power/Status light blinking green
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The power/status
light should be ON solid green to indicate that
print server power is OK and that the network cable is connected
light is blinking
properly to the print server. If the power/status
green, please try the steps below and make changes as necessary.
1. Make sure that the network cable is connected securely to the
print server.
network cable
2. Check that the network cable is plugged securely into the
hub/switch/router, and that the connection is set to the correct
network speed.
3. Check that the LINK light is ON for the port on the
hub/switch/router to which the print server is connected.
4. Your network cable may be faulty. Try a different cable.
5. If the light still does not come on, try a different port on the
hub/switch/router.
Is the power/status
light now ON solid green?
If yes, click the Yes button to return to the Troubleshooting Overview
page and continue with the next step of the troubleshooting procedure.
If no, your print server has a problem that requires assistance from HP
Jetdirect technical support; click on the No button for information on
contacting HP.
©2000, 2001 Hewlett-Packard Company
Power/Status light blinking amber
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Your print server has developed a fault. Fixing this fault requires
assistance from HP Jetdirect technical support; click the Contact HP
button for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
Is one of the link lights ON (solid
green)?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
10 light 100 light
Check the link lights on your print server; these lights are built into
the network connector. One of the link lights -- either the 10 light or
the 100 light, but not both -- should be ON solid green, to indicate a
valid network connection.
Is either the 10 light or the 100 light ON solid green?
©2000, 2001 Hewlett-Packard Company
10/100 link OK?
(10 light or 100 light ON solid
green?)
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The link lights -- the 10 light and the 100 light -- indicate whether the
print server can initiate a network link at the right speed with your
hub, switch, or router. One of the link lights -- either the 10 light or
the 100 light -- should be ON solid green (bright green in color and
glowing continuously, not blinking) to indicate a valid link with the
hub/switch/router. If there is not a valid link, then both the 10 and 100
lights will be off.
If one of the print server’s link lights is ON solid green, click on
the Yes button below to return to the Troubleshooting Overview page
and continue with the next step in the troubleshooting procedure.
If neither of the print server’s link lights is ON solid green, or if
you are not sure what to look for, click on the No button below to
start evaluating the link status of the print server. Clicking the No
button will also give you information on where to find the link lights,
what they look like, and what the correct network connection looks
like.
©2000, 2001 Hewlett-Packard Company
Check the print server’s I/O status.
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
Check the I/O status of the print server by following these steps:
1. Print a Jetdirect configuration page. To print the page, press the test
button
on the print server.
test button
If the configuration page does not print, click here for help in
getting it to print.
2. On the configuration page, check that the print server reports its
status as “I/O Card Ready”. The Status entry is the first entry in the
General Information section, in the upper left portion of the page.
Status entry
Does the page indicate “I/O Card Ready”?
©2000, 2001 Hewlett-Packard Company
I/O card not ready
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Check the following items to see whether you can correct the “I/O
Card Not Ready” situation. (If you have already performed these steps
earlier in the troubleshooting process, you can skip them and go
directly to answering the question at the end of the steps.)
1. Make sure that the network cable is connected securely to the
print server.
network cable
2. Check that the network cable is plugged securely into the
hub/switch/router, and that the connection is set to the correct
network speed.
3. Check that the LINK light is ON for the port on the
hub/switch/router to which the print server is connected.
4. Your network cable may be faulty. Try a different cable.
5. If the light still does not come on, try a different port on the
hub/switch/router.
If you made any changes, please print another configuration page.
Does the page show “I/O Card Ready” now?
©2000, 2001 Hewlett-Packard Company
Error messages
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If your configuration page shows a status of “I/O Card Not Ready”,
you will see a specific error message just below the status line. This
error message indicates what is preventing the print server from
functioning correctly.
From the list below, please click on the error message that you see on
the configuration page. This will take you to a fuller explanation of
the error.
●
03 LAN Error: EXTERNAL LOOPBACK
●
08 LAN Error: INFINITE DEFERRAL
●
11 LAN Error: RETRY FAULTS
●
12 LAN Error: NO LINKBEAT
●
Other Error: If the error that you see on the configuration page
is not listed above, your problem requires assistance from HP
Jetdirect technical support. Click on this entry for information
on contacting HP.
©2000, 2001 Hewlett-Packard Company
03 LAN Error: EXTERNAL
LOOPBACK
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The print server is incorrectly connected to the network or is
defective.
Make sure that your print server is correctly attached to your network.
In addition, check all other cabling and connectors.
For help in correcting this error, please check your print server
documentation (the welcome mat or the User's Guide on the Jetdirect
CD-ROM), or contact HP Jetdirect technical support. Click on the
button below for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
08 LAN Error: INFINITE
DEFERRAL
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
There is a network congestion problem.
For help in correcting this error, please check your print server
documentation or contact HP Jetdirect technical support. Click on the
button below for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
11 LAN Error: RETRY FAULTS
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
There is a problem with your network cabling or with your external
network configuration.
Verify that your hub/switch/router port is operating correctly.
For help in correcting this error, please check your print server
documentation or contact HP Jetdirect technical support. Click on the
button below information on contacting HP.
©2000, 2001 Hewlett-Packard Company
12 LAN Error: NO LINKBEAT
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
When the print server is connected to a 10/100 Base-TX port, this
message is displayed if the Link Beat signal is not sensed.
Check the network cable, and verify that the hub/switch/router is
providing Link Beat.
For help in correcting this error, please check your print server
documentation or contact HP Jetdirect technical support. Click on the
button below for information on contacting HP.
©2000, 2001 Hewlett-Packard Company
Print server OK
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
At this point in the troubleshooting procedure, it appears that:
●
your print server hardware is functioning correctly
●
your physical network connection is functioning correctly
●
the print server and the printer are connected correctly
Click on the Continue button below to return to the Troubleshooting
Overview page and continue with the next step of the troubleshooting
procedure.
©2000, 2001 Hewlett-Packard Company
Link lights OFF
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Try the steps below and make any necessary corrections.
1. Make sure that the network cable is connected securely to the
print server.
network cable
2. Check that the network cable is plugged securely into the
hub/switch/router, and that the connection is set to the correct
network speed. (If your hub/switch/router is set to configure its
link speed automatically, try to configure it manually for 10
Mbps or 100 Mbps only. After changing this setting, you may
need to cycle power to the print server -- unplug the print
server's power cable and then plug it in again.)
3. Check that the LINK light is ON for the port on the
hub/switch/router to which the print server is connected.
4. Your network cable may be faulty. Try a different cable.
5. If the light still does not come on, try a different port on the
hub/switch/router.
Did these steps turn ON one of the link lights?
If yes, click on the Yes button to continue the troubleshooting
procedure.
If no, your print server has a problem that requires assistance from HP
Jetdirect technical support; click on the No button for a list of
technical support telephone numbers.
©2000, 2001 Hewlett-Packard Company
Configuration page does not
print,
or is unreadable
for HP Jetdirect 175x external print server/Internet connector for
USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the configuration page does not print, try these steps.
If the configuration page prints but is unreadable, skip to step 4.
1. Make sure your printer is connected to your print server by
a USB A-to-B cable. (This is the standard USB cable.)
to print server
to printer
Note that the Jetdirect print server does not support
parallel-to-USB converters (for connecting a parallel
printer to a USB host) -- it works with USB printers only.
Make sure that the cable is connected firmly to both the
printer and the print server. Fully inserting the plug takes
more force than most USB connections.
2. Make sure that the printer and the print server are powered
on.
3. Make sure that the printer is Online or Ready.
4. You can check whether the print server is sending the page
in a printer language (PDL) that the printer supports. If the
language is not supported by the printer, the page will not
print or will be unreadable if it does print.
By default, the print server is configured to determine the
appropriate printer language automatically. It is possible
that the print server is not able to determine automatically
which language it should use for your printer.
You can cycle through the 4 printer languages using the
following procedure:
a. Press and hold the print server’s test
button.
After about 3 seconds, the power/status LED
changes to amber. Continue to hold the button until
the power/status LED
release the button.
is flashing green. Then
button once
b. Briefly press and release the test
again to request the configuration page in the next
language.
c. Verify that a readable page is printed. Repeat these
steps up to four times if necessary to receive a
configuration page you can read.
If you still cannot read the page, refer to your printer
documentation to find out which of the following 4 printer
languages are supported by your printer:
❍ ASCII
❍ PCL
❍ PostScript
❍ HP/GL-2
5. It may be necessary to re-initialize the connection between
the printer and the print server by cycling power on the
print server. (Unplug the power cable from the print server;
then plug it back in.) Do this with the printer switched ON.
Can you now print a Jetdirect configuration page?
If yes, click on the Yes button. This returns you to the page in the
troubleshooting procedure where you check the I/O status of the
print server. Continue with step 2 on that page.
If no, your print server has a problem that requires assistance
from HP Jetdirect technical support; click on the No button for
information on contacting HP.
©2000, 2001 Hewlett-Packard Company
Resetting print server to factory
defaults (cold reset)
for HP Jetdirect 175x external print server/Internet connector for
USB
and HP Jetdirect 310x external print server/Internet connector for
USB
Once you configure the HP print server, the configuration settings
are retained in memory unless you manually reset them to factory
defaults.
To reset the print server configuration to factory defaults, follow
these steps:
1. Unplug the power module from the back of the print server.
on the back of the
2. While holding down the test button
print server, plug the power module back into the print
button
server and continue to hold down the test button
for about five seconds. Any user-configured settings will be
erased.
When the procedure is done, the print server responds exactly like
it was fresh from the factory. See a description of this default
configuration.
©2000, 2001 Hewlett-Packard Company
Browse HP
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
General Information (http://www.hp.com/support/net printing)
(The central location on HP’s web site for the HP Jetdirect print servers and similar products)
Online Customer Forum (http://www.hp.com/go/forums)
(The central location on HP’s web site for the HP Jetdirect print servers and similar products)
Customer Support (http://www.hp.com/support/support_assistance)
(Lists all of the support options offered by HP and contact information such as phone numbers
and e-mail addresses)
Call HP.
Asia Pacific
North America
Latin America
Europe, Middle East, and Africa
HP Call Centers
Argentina (inside
Argentina)
Denmark
Japan
Singapore
Argentina (outside
Argentina)
English
International
Korea, Republic of
South Africa
Australia
Finland
Malaysia
Spain
Austria
France
Mexico
Sweden
Belgium
Germany
Netherlands
Switzerland
Brazil (Great Sao
Paulo)
Greece
New Zealand
Taiwan
Brazil (outside
Great Sao Paulo)
Hungary
Norway
Thailand
Canada
India
Peru
Turkey
Chile
Indonesia
Philippines
Ukraine
China
Ireland
Poland
United Arab
Emirates (UAE)
Colombia
Israel
Portugal
United Kingdom
Czech Republic
Italy
Russian Federation
US
Viet Nam
Asia Pacific
Australia
(03) 8877 8000
Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday
For all spare parts including technical reference manuals, call: 1800
670 054
Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday
China
+ 86 (0)10 6564 5959
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
India
+ 91 11 682 6035
Hours of operation: 9:30 a.m. to 5:30 p.m. Monday through Friday
Indonesia
+62 (21) 350 3408
Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday
Japan
+ 81 3 3335 8333
Hours of operation: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
Monday through Friday
Korea, Republic
of
+82 (2) 3270 0700
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday;
9:00 a.m. to 1:00 p.m. on Saturdays
Outside Seoul only:
080 999 0700
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
9:00 a.m. to 1:00 p.m. on Saturdays
Malaysia
+60 (3) 295 2566
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
Penang
1 300 88 00 28
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
New Zealand
+64 (9) 356 6640
Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday
Philippines
+ 63 (2) 867 3551
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
Singapore
+65 272 5300
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
Taiwan
+ 886 (2) 2717 0055
Hours of operation: 8:30 a.m. to 6:00 p.m. Monday through Friday
Thailand
+66 (2) 661 4000
Hours of operation: 8:30 a.m. to 5:30 p.m. Monday through Friday
Viet Nam
+84 (0) 8 823 4530
Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday
and from 8:00 a.m. to 12.00 p.m on Saturday
North America
Canada
905-206-4663 or (800) 387-3867
Hours of operation: 8:00 a.m. to 8:00 p.m. Monday through Friday
US
208-323-2551
Hours of Operation: 6:00 a.m. to 6:00 p.m. MST Monday though
Friday
Latin America
Argentina
(from inside Argentina)
0810-555-5520
Hours of operation: 8:30 a.m. to 7:30 p.m. Monday through Friday
Argentina
(from outside Argentina)
(5411)4778 8380
Hours of operation: 8:30 a.m. to 7:30 p.m. Monday through Friday
Brazil
Great Sao Paulo (support-HelpPhone)
Phone: + 55 (11) 3747-7799
Fax : + 55 (11) 3747-7765
Hours of operation: 8:00 a.m. to 7:00 p.m. Monday through Friday
Call Centralization (Hardware Support)
+ 55 (11) 7297-4998
Hours of operation: 8:00 a.m. to 7:00 p.m Monday through Friday
Other Information Phone
Phone: + 55 (11) 3747-7799 Fax : + 55 (11) 3747-7765
Hours of operation: 8:00 a.m. to 10:00 p.m. Monday through Friday;
9:00 a.m. to 6:00 p.m. on Saturday
Brazil
Outside Great Sao Paulo
Call Centralization - Hardware Support
0800 130 999
Hours of operation: 8:00 a.m. to 7:00 p.m Monday through Friday
Call Centralization
0800 130 999
Hours of operation: 8:00 a.m. to 7:00 p.m Monday through Friday
Other information:
Phone : 0800 157 751
Fax : + 55 (11) 3747-7765
Hours of operation: 8:00 a.m. to 10:00 p.m. Monday through Friday
9:00 a.m. to 6:00 p.m. on Saturday
Support - HelpPhone :
Phone: 0800 157 751
Fax: + 55 (11) 3747-7765
Hours of operation: 8:00 a.m. to 7:00 p.m. Monday through Friday
Chile
Post-sales Business Computing
800-22-5547
Post-sales Home Office Computing Phone :
800-360-999
Pre-sales
123-800-360-999
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
Colombia
9-800-91477
Hours of operation: 8:00 a.m. to 6:00 p.m. Monday through Friday
Mexico
Mexico City
+52 (5) 258 99 22
Hours of operation: 8:30 a.m. to 10:00 p.m. Monday through Friday;
9:00 a.m. to 2:00 p.m. on Saturday
Outside Mexico City
01-800-472 6684
Hours of operation: 8:30 a.m. to 10:00 p.m. Monday through Friday;
9:00 a.m. to 2:00 p.m. on Saturday.
Peru
0-800-10111
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
Venezuela
Post-sales
800 47 777 (Caracas 207 8488)
Hours of operation: 8:00 a.m. to 8:00 p.m. Monday through Friday
Europe, Middle East, and Africa
Hours of operation for HP Jetdirect products are: Monday to Friday from 8:30 a.m. until 6:00
p.m. (CET). Please note that support in your language or your country might not be available
for all products.
Austria
+43 (0) 810 00 6080
Belgium
+ 32 (0) 2 626 8807
Czech Republic
+42 0 (0) 2 6130 7310
Hours of operation: 8:00 a.m. to 6:00 p.m. Monday through Thursday;
8:00 a.m. to 4:30 p.m. on Friday
Denmark
+ 45 39 29 4099
English
International
+ 44 (0)207 512 52 02
Finland
+ 358 (0)203 47 288
France
+ 33 (0)1 43 62 34 34
Germany
+ 49 (0)180 52 58 143 (24PF/min)
Greece
+30 (0) 1 60 73 603
Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday
Hungary
+36 (0)1 382 1111
Hours of operation: 8:30 a.m. to 6:00 p.m. Monday through Friday
Ireland
+ 353 (0)1 662 5525
Israel
Phone: + 972 (0)9 9524848
Fax : + 972 (0)9 9524849
Hours of operation: 9:00 a.m. to 6:00 p.m. Sunday through Thursday
Italy
+ 39 02 264 10350
Netherlands
+ 31 (0)20 606 8751
Norway
+ 47 22 11 6299
Poland
Phone: +48 (22) 865 98 00
Fax : + 48 (22) 519 06 01
Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday
Portugal
+ 351 21 3176333
Russian
Federation
Moscow
+ 7 095 797 3520
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
St Petersburg
+7 812 346 7997
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
South Africa
086 000 1030 inside RSA
+27-11 258 9301 outside RSA
Hours of operation: 8:00 a.m. to 5:00 p.m. Monday through Friday
Spain
+ 34 902 321 123
Sweden
+ 46 (0)8 619 2170
Switzerland
+ 41 (0)848 80 11 11
Turkey
+90 (216) 579 71 71
Hours of operation: 8:30 a.m. to 6:00 p.m. Monday through Friday
Ukraine
+7 (380-44) 490-3520
Hours of operation: 9:00 a.m. to 6:00 p.m. Monday through Friday
United Arab
Emirates
Customer Care Reception & Technical Support
Phone : 971 4 883 8454
Fax : 971 4 883 9495
This Call Center will answer customer queries from UAE, but also
Bahrain, Qatar, Saudi Arabia, Jordan, Palestine, Egypt, Yemen,
Lebanon, Kuwait & Oman. The languages supported are English &
Arabic.
United Kingdom
+ 44 (0)207 512 52 02
End of troubleshooting.
©2000, 2001 Hewlett-Packard Company
Can you print a Jetdirect
configuration page?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
To print a configuration page, press the test button
server.
on the print
test button
A configuration page should print on the connected printer. This page
displays information about the print server hardware, the firmware
version, the hardware (MAC) address, the connected printer, network
connectivity, network traffic, and network protocols.
Did the configuration page print successfully? (If the configuration
page printed but is unreadable, click on the No button.)
©2000, 2001 Hewlett-Packard Company
Configuration page prints?
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
The Jetdirect configuration page is a page that the print server sends to
the attached printer, both as a test of the connection between the print
server and the printer, and as an display of the status of the print
server’s functions.
If you are able to print a Jetdirect configuration page on your printer,
click on the Yes button below to continue with the troubleshooting
procedure. This takes you to information about interpreting the results
contained on the configuration page.
If you are not able to print a Jetdirect configuration page on your
printer, or if you don't know how to print one, click on the No button
below to start evaluating the print server's ability to print a
configuration page. Clicking on the No button will also give you
information on how to print a test page.
©2000, 2001 Hewlett-Packard Company
Configuration page does not print,
or is unreadable.
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
If the configuration page does not print successfully, try the steps
below. If the page prints but is unreadable, note step 4 particularly.
1. Make sure your printer is connected to your print server by a
USB A-to-B cable. (This is the standard USB cable.)
to print server
to printer
Note that the print server does not support parallel-to-USB
converters (for connecting a parallel printer to a USB host) -- it
works with USB printers only. Make sure that the cable is
connected firmly to both the printer and the print server.
2. Make sure that the printer and the print server are powered on.
3. Make sure that the printer is Online or Ready.
4. Make sure that the printer supports one of these printer
languages:
❍ ASCII
❍ PCL
❍ PostScript
❍ HP/GL-2
The print server can print a configuration page in any of these
languages. By default, the print server is configured to
determine the appropriate printer language automatically. It is
possible that the print server is not able to determine
automatically which language it should use for your printer.
Please refer to your printer documentation to find out which
printer languages are supported by your printer. Then check the
electronic documentation on the Jetdirect CD-ROM for
information on setting a specific printer language for the
configuration page, to match one of the languages supported by
your printer.
5. It may be necessary to re-initialize the connection between the
printer and the print server by cycling power on the print server.
(Unplug the power cable from the print server; then plug it back
in.) Do this with the printer switched ON.
Can you now print a Jetdirect configuration page?
If yes, click on the Yes button for information on interpreting the
configuration page.
If no, your print server has a problem that requires assistance from HP
Jetdirect technical support; click on the No button for information on
contacting HP.
©2000, 2001 Hewlett-Packard Company
Getting Support and
Service
●
●
Getting support:
❍ Telephone support
❍
WWW: HP Web support pages
❍
HP forums
Getting warranty service
HP support by phone
Highly trained technicians are ready to take your call.
Note: Telephone fees are the responsibility of the
caller. Rates may vary. Contact your local
telephone company for current rates.
For the most recent HP Customer Care telephone numbers
worldwide, visit
http://www.hp.com/support/support_assistance to access a list
of regional telephone numbers. In the USA, the support
telephone number for HP Jetdirect products is: 208-323-2551.
WWW: HP support online
Our support pages on the HP Web site
www.hp.com/support/net_printing are a collection of
information to help solve your issues and answer your
questions about your HP Jetdirect print server, 24 hours a day,
7 days a week.
Also: Software, driver, and firmware image upgrades
WWW: HP user forums
Go online, anytime, and you'll also find helpful user forums—a
great source of ideas and suggestions for using your HP
Jetdirect print server. You can access the user forum for
network printing from http://www.hp.com/go/forums.
Getting Warranty Service
Warranty service for HP Jetdirect 175x and 310x print servers
©2000, 2001 Hewlett-Packard Company
Software, Driver, and
Firmware Image Upgrades
HP Jetdirect Print Servers
Hewlett-Packard offers downloadable electronic upgrades for
HP Jetdirect print servers with internal Flash memory. The electronic
upgrades are available on the Web and various online services.
Current information about drivers, software versions, and HP Jetdirect
firmware images are available from the following:
World Wide
Web
Access HP’s online support at
http://www.hp.com/support/net_printing
America
Online
Receive drivers and upgrades by downloading them
to your computer from the HP Forum.
HP
Distribution
Center
Order drivers and upgrades for HP printers by
calling the HP Distribution Center at 805-257-5565
(USA only).
FTP Site
Download printer drivers and upgrades from HP’s
anonymous FTP site at
ftp://ftp.hp.com/pub/networking/software
©2000, 2001 Hewlett-Packard Company
Limited Global Warranty
Statement and Service
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for
USB
●
Getting warranty service
●
Your warranty period
●
Limited Warranty Statement
HEWLETT-PACKARD LIMITED GLOBAL WARRANTY
STATEMENT
HP Product
Duration of
Warranty
HP Jetdirect 175x
external print server/Internet Connector
for USB
One (1) year
HP Jetdirect 310x
external print server/Internet Connector
for USB
Three (3)
years
1. HP warrants to you, the end-user customer, that HP hardware,
accessories and supplies will be free from defects in materials
and workmanship after the date of purchase, for the period
specified above. If HP receives notice of such defects during
the warranty period, HP will, at its option, either repair or
replace products that prove to be defective. Replacement
products may be either new or equivalent in performance to
new.
2. HP warrants to you that HP software will not fail to execute its
programming instructions after the date of purchase, for a
period of NINETY (90) DAYS, due to defects in material and
workmanship when properly installed and used. If HP receives
notice of such defects during the NINETY (90) day period, HP
will replace software that does not execute its programming
instructions due to such defects.
3. HP does not warrant that the operation of HP products will be
uninterrupted or error free. If HP is unable, within a reasonable
time, to repair or replace any product to a condition as
warranted, you will be entitled to a refund of the purchase price
upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to
new in performance or may have been subject to incidental use.
5. Warranty does not apply to defects resulting from (a) improper
or inadequate maintenance or calibration, (b) software,
interfacing, parts or supplies not supplied by HP,
(c) unauthorized modification or misuse, (d) operation outside
of the published environmental specifications for the product,
or (e) improper site preparation or maintenance.
6. HP's limited warranty is valid in any country or locality where
HP has a support presence for this product and where HP has
marketed this product. The level of warranty service you
receive may vary according to local standards. HP will not alter
form, fit or function of the product to make it operate in a
country for which it was never intended to function for legal or
regulatory reasons.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE
ABOVE WARRANTIES ARE EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND
HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE. Some countries,
states or provinces do not allow limitations on the duration of
an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights
and you might also have other rights that vary from country to
country, state to state, or province to province.
8. HP will be liable for damage to tangible property per incident
up to the greater of $300,000 or the actual amount paid for the
product that is the subject of the claim, and for damages for
bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been
directly caused by a defective HP product.
9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries, states or provinces do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION
TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
Local warranty statements
Australia and New Zealand
For consumer transactions in Australia and New Zealand: The
warranty terms contained herein except to the extent lawfully
permitted, do not exclude, restrict, or modify and are in addition to the
mandatory statutory rights applicable to the sale of this product to
you.
Argentina
Certificado de Garantía: vea el folleto de garantía que acompaña al
paquete del producto.
México
Póliza de Garantía: vea el folleto de garantía que acompaña al paquete
del producto.
Getting warranty service
For your records, please retain your original proof of purchase.
Record the product number and serial number. Your product number
is on a label on the bottom of the print server, for example, “J6035A”.
The serial number is on the same label.
Your authorized dealer
If you encounter difficulty, begin by contacting the person who sold
you the HP Jetdirect print server to you. Your HP Authorized Dealer
will be familiar with your requirements and can provide assistance.
HP support for warranty service
For warranty service on HP Jetdirect products, call HP support. See
phone numbers or visit
http://www.hp.com/support/support_assistance. The HP support
representative will help you with troubleshooting, and advise you on
warranty service. When calling, please have the following information
ready:
● HP Jetdirect product you are calling about, for example,
“J6035A”.
● Model number of the product, for example, “Jetdirect 175X”.
● Serial number of the product.
● Complete description of the problem.
● Proof of purchase of your product.
● Your shipping address.
Service billing (out of warranty)
When ordering a replacement unit for out-of-warranty service, you
may be charged a repair cost. See your HP Authorized Dealer or your
local HP Sales and Service Office representative. Or, you can call HP
at (800) 227-8164 (USA only); prepare to supply shipping and billing
addresses and payment information.
Service outside the USA
Customers outside the USA should contact their HP Authorized
Dealer or HP Sales and Service Office to obtain information on prices,
exchange unit availability, and instructions.
©2000, 2001 Hewlett-Packard Company
Specifications
for HP Jetdirect 175x external print server/Internet connector for USB
and HP Jetdirect 310x external print server/Internet connector for USB
●
Networking specs
●
Physical specs
●
Environmental specs
●
Electrical specs
●
Electromagnetic specs
●
Safety statements
●
Regulatory statements
Supported networking
Physical
●
●
Supports unshielded or shielded twisted-pair cabling, using an RJ-45 connector, for:
❍ IEEE 802.3i 10Base-T (Ethernet)
❍ IEEE 802.3u 100Base-TX (Fast Ethernet)
Requires a 10Base-T or 100Base-T network hub or concentrator that supports link beat (link test pulse)
signals.
Supported network operating systems and protocols
Microsoft Windows 95, 98, 2000, ME, XP
TCP/IP
IPX/SPX direct mode
Microsoft Windows NT 4.0 and later
TCP/IP
IPX/SPX direct mode
DLC/LLC
Apple Macintosh OS 8.6 and later
EtherTalk
[310x only; not 175x]
Novell NetWare v 3.2, 4.x, 5.x, 6.0
NDS
NDPS
[310x only; not 175x]
IPX/SPX;
IPX/SPX;
TCP/IP and IPX/SPX
[310x only; not 175x]
IBM OS/2 Warp v 3.0, 4.0
[310x only; not 175x]
TCP/IP
[310x only; not 175x]
[310x only; not 175x]
HP-UX 10.x, 11.x
Solaris v2.5x, 2.6, 7, 8 (SPARC systems only)
TCP/IP
SCO UNIX v86, 3.2, 4.2, 5.0
IBM AIX v3.2.5 and later
MPE-ix v5.5
[310x only; not 175x]
Artisoft LANtastic 7.0
[310x only; not 175x]
DLC/LLC
Line Printer Daemon
LPD
Physical specifications
Interfaces
Port
Specification
Network
See network specifications above.
USB
Female “A” connector, complies with USB version 1.1 specifications
Physical dimensions
With clip attached
Excluding any protrusions for connectors,
clips, and so on
Width
97 mm (3.8 in)
92 mm (3.6 in)
Length
129 mm (5.1 in)
129 mm (5.1 in)
Height
45 mm (1.8 in)
36 mm (1.4 in)
Weight
Weight
108 g (3.9 oz)
Environmental specifications
Operating environment
Storage environment
Temperature
0° C to 55° C
(32° F to 131° F)
–40° C to 70° C
(–6° F to 158° F)
Relative humidity
15% to 95%
at 40° C (104° F)
90%
at 65° C (149° F)
Altitude
4.6 km
4.6 km
Acoustic Noise: Not applicable
Electrical specifications
Power requirements
Print server
Power module
Input voltage
13 Vdc
See “input rating” for power modules
below
Nominal output voltage
n/a
13 Vdc
Input current
140 mA @ 13 V 100 mA
Max. output current
n/a
300 mA
Frequency range
dc
50/60 Hz
Power consumption
1.8 W
1.2 W
Depends on particular
power module
Depends on particular
power module
Power modules
Regions
Part num.
Input rating
Output rating
Australia, New
Zealand, Argentina
0950-3172
240 Vac 50 Hz
13 Vdc @ 300 mA
0950-3358
240 Vac 50 Hz
13 Vdc @ 800 mA
0950-2806
220 Vac 50 Hz
13 Vdc @ 300 mA
0950-3347
220 Vac 50 Hz
13 Vdc @ 800 mA
0950-3170
230 Vac 50 Hz
13 Vdc @ 300 mA
China
Continental Europe
0950-3349
230 Vac 50 Hz
13 Vdc @ 800 mA
0950-3173
100 Vac 50 Hz
13 Vdc @ 300 mA
0950-3352
100 Vac 50 Hz
13 Vdc @ 800 mA
9100-5168
220–240 Vac 50 Hz
13 Vdc @ 625 mA
0950-3351
220 Vac 50 Hz
13 Vdc @ 800 mA
9100-5171
220–250 Vac 50 Hz
13 Vdc @ 625 mA
0950-3354
220–250 Vac 50 Hz
13 Vdc @ 800 mA
United Kingdom,
Singapore, Ireland,
Hong Kong
0950-3171
220–240 Vac 50 Hz
13 Vdc @ 300 mA
0950-3350
220–240 Vac 50 Hz
13 Vdc @ 800 mA
USA, Canada, Latin
American, Taiwan
0950-3169
110–127 Vac 60 Hz
13 Vdc @ 300 mA
0950-3348
110–127 Vac 60 Hz
13 Vdc @ 800 mA
Japan
South Korea
South Africa, India
Note: If two parts are listed for one region, either part can be used regardless of output
rating.
USB: Downstream power supplied
Complies with USB 1.1 specifications
Electromagnetic specifications
Electromagnetic immunity
See the Declaration of Conformity.
Electromagnetic emissions
●
●
●
●
●
●
●
USA: FCC part 15 Class B
Canada: ICES-003 (B)
Japan: VCCI Class 1, 2
Europe: CISPR-22/EN55022 Class B
Australia/New Zealand: AS/NZA 3548
Russia: GOST 292116
Taiwan: BSMI Class A
Safety statements
Product complies with:
● IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11
● UL 1950
● CSA 950
● NOM-019-SCIFI-1994, NOM-001-SCFI-1993
Regulatory statements
USA: FCC Class B Statement (U.S.A)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference when
the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that my cause undesired operation.
Declaration of Conformity
The Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product,
manufacturer's name and address, and applicable specifications recognized in the European community:
HP Jetdirect 175x external print server DOC
HP Jetdirect 310x external print server DOC
Australia
This equipment complies with Australian EMC requirements.
Canada
This equipment complies with Canadian EMC Class B requirements.
Japan: VCCI Class B
Korea: EMI
Taiwan: Class A
China: Chinese Safety Statement
See Chinese Safety Statement.
©2000, 2001 Hewlett-Packard Company
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN45014
Manufacturer's Name:
Hewlett-Packard Company
Manufacturer's Address:
8000 Foothills Blvd.
Roseville, CA 95747-5677
U.S.A.
declares that the product:
Product Name:
JetDirect 175X External Print Server
Model Number: J6035A
conforms to the following Product Specifications:
Safety: EN60950 (1992) +A1,A2,A3,A4,AII / IEC 950 (1991) +A1,A2,A3,A4
EN60825-1 (1994) / IEC 825-1 (1993), Class 1
GB 4943 (1995)
EMC:
EN 55022 (1998) / CISPR-22 (1997) Class B
GB 9254 (1988)
EN 55024 (1998)
IEC 61000-4-2 (1995); EN 61000-4-2 (1995)
IEC 61000-4-3 (1995); EN 61000-4-3 (1996)
IEC 61000-4-4 (1995); EN 61000-4-4 (1995)
IEC 61000-4-5 (1995); EN 61000-4-5 (1995)
IEC 61000-4-6 (1996); EN 61000-4-6 (1996)
IEC 61000-4-8 (1993); EN 61000-4-8 (1993)
IEC 61000-4-11 (1994); EN 61000-4-11 (1994)
EN61000-3-2 (1995)
EN61000-3-3 (1995)
FCC Title 47 CFR, Part 15 Class B
Supplementary Information:
The product herewith complies with the requirements of the Low Voltage
Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE
marking accordingly.
This product was tested in a typical configurations with Hewlett-Packard Co. products.
Roseville, May 8, 2001
Mark Vigeant, Product Regulations Manager
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,
Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49-7031-14-3143).
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN45014
Manufacturer's Name:
Hewlett-Packard Company
Manufacturer's Address:
8000 Foothills Blvd.
Roseville, CA 95747-5677
U.S.A.
declares that the product:
Product Name:
Model Number:
Product Options:
HP Jetdirect 310x
J6038A
All
conforms to the following Product Specifications:
Safety: EN60950 (1992) +A1,A2,A3,A4,AII / IEC 950 (1991) +A1,A2,A3,A4
EN60825-1 (1994) / IEC 825-1 (1993), Class 1 (Laser/LED)
GB 4943 (1995)
EMC:
EN 55022 (1998) / CISPR-22 (1997) Class B
GB 9254 (1988)
EN 55024 (1998)
IEC 61000-4-2 (1995); EN 61000-4-2 (1995)
IEC 61000-4-3 (1995); EN 61000-4-3 (1996)
IEC 61000-4-4 (1995); EN 61000-4-4 (1995)
IEC 61000-4-5 (1995); EN 61000-4-5 (1995)
IEC 61000-4-6 (1996); EN 61000-4-6 (1996)
IEC 61000-4-8 (1993); EN 61000-4-8 (1993)
IEC 61000-4-11 (1994); EN 61000-4-11 (1994)
IEC 61000-3-2:1995 / EN61000-3-2 (1995)+A14
IEC 61000-3-3:1994 / EN61000-3-3 (1995)
FCC Title 47 CFR, Part 15 Class B
Supplementary Information:
The product herewith complies with the requirements of the Low Voltage
Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE
marking accordingly.
This product was tested in a typical configurations with Hewlett-Packard Co. products.
Roseville, June 18th, 2001
Mark Vigeant, Product Regulations Manager
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,
Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49-7031-14-3143).
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