Hp Officejet Pro 1175C All In One Printer Users Manual EN_ICECAP

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HP OfficeJet Pro 1175C - (English) User Guide bpu74447

HP Officejet Pro 1175c Printer Manual bpu74447 Troubleshoot HP Officejet Pro 1175c Printer |

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contents

User’s Guide
HP OfficeJet Pro 1175C

©Copyright Hewlett-Packard Company 1998
All rights are reserved. No part of the document
may be photocopied, reproduced, or translated to
another language without the prior written consent
of Hewlett-Packard Company.

Note: Regulatory information can be found in
Chapter 15 of this User’s Guide.

Publication number: C5365-90000
First edition: February 1998
Printed in U.S.A., Germany or Singapore

Acknowledgments
AGaramond, Garamond, Adobe™ and
PhotoDeluxe are registered trademarks of Adobe
Systems, Incorporated, which may be registered in
certain jurisdictions.

It is not lawful in many places to make copies of
the following items. When in doubt, check with a
legal representative first.
◆ Governmental paper or documents:

MS-DOS®, Windows®, and Internet Explorer are
registered trademarks of Microsoft Corporation.
OmniPage Limited Edition is a registered
trademark of Caere Corporation.

◆

WinFax PRO is a registered trademark of
Symantec Corporation.

◆

Intel® and Pentium® are registered trademarks of
Intel Corporation.

◆

Notice
◆

The information contained in this document is
subject to change without notice and should not be
construed as a commitment by the HewlettPackard Company.
Hewlett-Packard assumes no responsibility for
any errors that may appear in this document,
nor does it make expressed or implied warranty
of any kind with regard to this material,
including, but not limited to, the implied
warranties of merchantability and fitness for a
particular purpose. The Hewlett-Packard
Company shall not be liable for incidental or
consequential damages in connection with, or
arising out of the furnishing, performance, or use
of this document and the program material which
it describes.

◆

- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or insignias
Governmental stamps:
- Postage stamps
- Food stamps
Checks or drafts drawn on Governmental
agencies
Paper currency, traveler’s checks, or money
orders
Certificates of deposit
Copyrighted works

Owner’s Information
Please complete the following for future reference.
HP OfficeJet Pro 1170C Series:
Serial Number:
Date of Purchase:
Place of Purchase:
Address:
Phone Number:
Service Contract Number:
Date of Contract Expiration:
Adobe PhotoDeluxe Serial Number: HGW100B7100005-459
Caere OmniPage LE Serial Number:
Symantec WinFax PRO Serial Number:

Safety Symbols

If present, this symbol is placed on
the OfficeJet Pro where it is necessary
for you to refer to the manual in order
to understand a hazard.

If present, this symbol is placed on
the OfficeJet Pro within the area
where hazardous voltage is present.
Only trained service persons should
perform work in this area.

If present, this symbol is placed on
the OfficeJet Pro within the area
where electrostatic discharge (ESD)
may occur. ESD can damage the
OfficeJet Pro’s electronic
components. Avoid touching
electronic components or circuit
paths. Use proper grounding devices
when circuits are open to outside
areas.

contents
Chapter 1 — Welcome!
Copying Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-1
1-1
1-1
1-2
1-2

Chapter 2 — Setting Up Your New HP OfficeJet Pro
Choosing a Location and Environment for Your OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . 2-1
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Parallel Port Mode/Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Eight Easy Steps to Set Up Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Step 1 — Unpack Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Step 2 — Attach the Front Panel Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Step 3 — Unlock Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Step 4 — Load Paper Into Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Step 5 — Insert the Color and Black Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Step 6 — Connect the Cable and Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Step 7 — Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Step 8 — Align Your Tri-Color and Black Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Chapter 3 — Copying
How to Make Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Controlling How Copies Will Look . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Scan To Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Copy Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Reduce/Enlarge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Lighter/Darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Color Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
TE (Text Enhancement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
ELC (Enhance Light Colors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Changing Other Front Panel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Front Panel Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Copy Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Set Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Clear/Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

HP OfficeJet Pro User’s Guide

Chapter 4 — Printing
Start Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Stop a Print Job from the HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Stop a Print Job from Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Chapter 5 — Scanning
Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Scanning Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Scanning While Working in a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Scanning Using HP ScanPicture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Scanning Pictures in TWAIN-Aware Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Scanning Text Using Acquire Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Scanning Using a Standalone Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Scanning Pictures Using HP PictureScan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Scanning Text Using Caere OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Editing Your Scanned Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6 — Communicating
Scanning Using WinFax PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Scanning Using Scan To Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Scanning Using Symantec WinFax PRO Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Chapter 7 — All About Paper
HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Paper Choices When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Using the Right Front Panel Paper Type When Copying . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Paper Choices When Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Using the Right Print Settings in the OfficeJet Pro Print Properties Dialog . . . . . . . . . . 7-3
Tips on Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Special Considerations When Using Transparency Film. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Input Tray Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Automatic Document Feeder Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Chapter 8 — Sharing the OfficeJet Pro Over a Network
Setting Up for Peer-to-Peer Printing and File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Setting Up the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Setting Up Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
How to Share Files Across a Peer-to-Peer Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Chapter 9 — Maintaining Your HP OfficeJet Pro
Cleaning the Exterior Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cleaning the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Contents

Chapter 10 — Getting Help
HP Multimedia Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
HP Scanning Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
On-Line Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Caere OmniPage LE, Adobe PhotoDeluxe, and Symantec WinFax PRO . . . . . . . . . . 10-2
HP PictureScan Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
1170C Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Chapter 11 — Support Services
Get Help from HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
On-Line Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
HP Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Imaging for Internet Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-5
Get Help from Caere for OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
U.S. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
International Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
Get Help from Adobe for PhotoDeluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
U.S. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
Dial-Up Service for U.S. Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
International Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Dial-Up Service for International Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Get Help from Symantec for WinFax PRO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Support Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7

Chapter 12 — Troubleshooting
How to Clear a Paper Jam in the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . 12-1
How to Clear a Paper Jam in the Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Paper Jam with Front Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Paper Jam with No Front Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
How to Use the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
Aligning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Using the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-4
Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5
On-Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Chapter 13 — Adding and Removing Software Programs
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Uninstalling the HP OfficeJet Pro Product Software . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Uninstalling Adobe PhotoDeluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Uninstalling Caere OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Uninstalling Symantec WinFax PRO, Imaging for the Internet, and
Microsoft Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Reinstalling HP OfficeJet Pro Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Installing HP Components Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Installing HP OfficeJet Pro Partner Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Installing the Office 97 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3

HP OfficeJet Pro User’s Guide

vii

Chapter 14 — Hewlett-Packard Limited Warranty
Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Warranty Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
Returning Your HP OfficeJet Pro for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
Prepare Your HP OfficeJet Pro for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-3

Chapter 15 — Technical Information
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

viii

Contents

15-1
15-5
15-7
15-8

Welcome!

Congratulations! You have just purchased the one system that will
handle all your crucial office functions efficiently—the
HP OfficeJet Pro.
With your HP OfficeJet Pro, you can copy, print, or scan documents in
full color or in black and white.

Copying Features
You can produce high-quality color and black and white copies, using
a variety of paper types and sizes, including iron-on transfers.
You can enlarge or reduce the size of the copies you make, from 25%
to 400% of the image’s original size. You can make the image lighter
or darker, adjust the color intensity, and specify the quality of the
copies you make. You can also use special digital copying features to
help you create business cards, brochures, name badges—even
posters. And you’ll be able to load up to 30 originals at a time in your
automatic document feeder.

Printing Features
You can print in color or in black and white on a variety of paper types
and sizes.

Scanning Features
You can scan pictures and text up to 8.5 x 11.69 in. (210 x 297 mm)
for use in all your documents.

HP OfficeJet Pro User’s Guide

1-1

About This Guide
This User’s Guide will help you get started and will show you how to
perform the most common tasks with your HP OfficeJet Pro.
If you find you need additional information, use the 1170C Series
Toolbox on your desktop. Or for late-breaking updates, check the
OfficeJet Pro website at the following address:
http://www.hp.com/go/officejet-pro

Conventions Used
Throughout this Guide, we use specific conventions to help you
quickly identify information:

1-2

boldface

Bold typeface identifies a specific button name or
command you need to enter.

CAUTION

The Caution label calls attention to an operating
procedure, practice, or the like, which, if not
correctly performed or adhered to, could result in
damage to or destruction of part or all of the product
or your data. Do not proceed beyond a Caution label
until you fully understand and have met the indicated
conditions.

NOTE

The Note label precedes information you need to
know before you continue reading or performing a
procedure.

“quotation marks”

Information enclosed in quotation marks identifies
the exact message that appears on the front panel
display or your computer screen.

TIP

The Tip label precedes helpful hints and
recommendations.

WARNING

The Warning label calls attention to a procedure,
practice, or the like, which, if not correctly
performed or adhered to, could result in personal
injury. Do not proceed beyond a Warning label until
you fully understand and have met the indicated
conditions.

Welcome!

Setting Up Your New
HP OfficeJet Pro

This chapter presents recommendations for placement of your
HP OfficeJet Pro and presents the eight simple steps for unpacking and
setting up your HP OfficeJet Pro. Be sure to perform the steps in the
order listed.

Choosing a Location and Environment for Your OfficeJet Pro
◆

◆

◆
◆

Use your OfficeJet Pro only within normal office temperature and
humidity ranges. The recommended range is 59o–95oF
(15o–35oC) and 20%–80% humidity ranges.
Avoid direct sunlight or locations where a quick change in
temperature might cause condensation inside the machine.
Make sure the location is well ventilated. Dust, gases, or fumes
(such as ammonia or paint thinner) can damage the machine.
Choose a site that is level, flat, and stable. The OfficeJet Pro will
vibrate and needs to be on a sturdy surface.
Be sure a grounded outlet is nearby and easily accessible.
To ensure that you can open the automatic document feeder all the
way, make sure to place your OfficeJet Pro at least 9 in. (230 mm)
from the wall.

HP OfficeJet Pro User’s Guide

2-1

Before You Start
Before you start setting up your HP OfficeJet Pro:
◆
◆

Have this User’s Guide and installation CD-ROMs ready.
If you will be installing WinFax PRO, have your Windows 95/98
CD-ROM or installation diskettes available.

Direct Connection
The HP OfficeJet Pro must be connected directly to your computer’s
parallel port. Do not use a switch box or the pass-through port of
another parallel port product such as a scanner, tape drive, Zip™ drive,
or CD-ROM drive.
CAUTION

2-2

Connecting your HP OfficeJet Pro to a switch box or the pass-through port
of another parallel product can cause erratic behavior of both products and
the possible loss of information.

Setting Up Your New HP OfficeJet Pro

Parallel Port Mode/Type
In order to scan using your HP OfficeJet Pro, you must have your
computer’s parallel port set to one of the following modes:
ECP (Extended
Capabilities Port)

Available in recently manufactured computers.
This mode ensures the fastest scanning speed.
Note: Your computer may have ECP mode, but
it may not be turned on.

Bi-Directional

Allows communication back and forth between
your computer and the OfficeJet Pro. Scanning
will be slower than with ECP mode.

You can determine the mode of your computer’s parallel port. Most
computers have a Setup, CMOS, Hardware Configuration, or other
screen that can be accessed during the boot process. This screen
shows your computer’s current settings, including parallel port mode.
To learn more about changing the parallel port mode in your
computer, consult the User’s Guide that came with your computer or
read the ECP document that will be automatically installed in your
HP OfficeJet Pro 1170C Series program folder when you install your
software.

HP OfficeJet Pro User’s Guide

2-3

Eight Easy Steps to Set Up Your HP OfficeJet Pro
To set up your HP OfficeJet Pro properly, follow the eight easy steps
in the order shown below.

Step 1 — Unpack Your HP OfficeJet Pro
1

Remove the cardboard tray containing the accessory items.

Rest the box on its side, and pull out your HP OfficeJet Pro.

Remove the packing material and the orange packing tape from
the outside of the product.

TIP Save the packaging materials in case you ever move or
ship your HP Office Jet Pro.
4

2-4

Remove the two yellow/orange plastic inserts from the print tray
by pulling up and toward the center of the product.

Setting Up Your New HP OfficeJet Pro

Verify that the following items are included with your
HP OfficeJet Pro:

front-panel overlay (has text on it)

this User’s Guide

CD-ROM disks

one black and one tri-color print cartridge

power cord

IEEE-1284 parallel printer cable

If any of the items are missing or damaged, contact the dealer from
whom you purchased your HP OfficeJet Pro.

f
e

HP OfficeJet Pro User’s Guide

2-5

Step 2 — Attach the Front Panel Overlay

2-6

Align the front panel overlay with the front panel buttons.

Push straight down firmly on both ends and the middle to snap the
overlay into place.

Setting Up Your New HP OfficeJet Pro

Step 3 — Unlock Your HP OfficeJet Pro
The scanner lock is under the front panel.

Unlock the scanner by twisting the green knob (lever) under the front
panel, toward the back of your HP OfficeJet Pro, until it stops. The
knob (lever) only turns one way.

NOTE

Leave the scanner unlocked unless you need to move your HP OfficeJet Pro.
Locking the scanner protects it during moving. Refer to “Prepare Your
HP OfficeJet Pro for Shipment” on 14-3 for locking instructions.

HP OfficeJet Pro User’s Guide

2-7

Step 4 — Load Paper Into Your HP OfficeJet Pro

NOTE

2-8

Remove the yellow/orange shipping inserts from the paper tray, if
you have not already done so.

Slide the paper width and length adjusters to their outermost
positions.

Insert up to 150 sheets of paper [approximately a 3/4 in. (19 mm)
stack of paper] into the bottom (IN) tray, print side down, until it
stops.

The output tray (top tray) can hold a maximum of 50 sheets. If you are making
more than 50 copies, remove the excess copies from the output tray. If you do
not, the excess copies may either fall off the tray or cause a paper jam.

Setting Up Your New HP OfficeJet Pro

Slide the paper width and length adjusters in until they stop at the
edges of the paper.

See “Tips on Loading Paper in the Paper Tray” on 7-4 for information
on loading specific paper types.

HP OfficeJet Pro User’s Guide

2-9

Step 5 — Insert the Color and Black Print Cartridges
1

Lift the document cover, open the print cartridge access cover, and
remove the yellow/orange shipping insert from the inside of the
cartridge cradles.

TIP Keep and store the shipping insert and other packing
materials in case you ever need to move or ship your
OfficeJet Pro.
NOTE

Use the print cartridge access cover to prop open the document cover while
you insert the print cartridges.

2-10

Lift up both print cartridge latches.

Setting Up Your New HP OfficeJet Pro

Remove the tri-color print cartridge (the thicker one) from its
package and, being careful to touch only the black plastic, gently
remove both the green pull tab and blue tape covering the
nozzles.

tri-color print cartridge,
part number C1823A

CAUTION

NOTE

black print cartridge,
part number C51645A

Be careful not to touch the gold-colored contacts.
4

Push the tri-color print cartridge firmly down into the cradle on
the left, and close the cartridge latch.

Repeat steps 3 and 4 to install the black print cartridge into the
cradle on the right.

Close the print cartridge access cover.

Both print cartridges must be correctly installed (with the green tab and blue
tape removed) for your HP OfficeJet Pro to work.

HP OfficeJet Pro User’s Guide

2-11

Step 6 — Connect the Cable and Power Cord
NOTE

CAUTION

2-12

Use the cable that was shipped with your product. It is a special IEEE-1284
parallel cable that is necessary for the proper functioning of your
HP OfficeJet Pro. If you choose to buy a longer cable, make sure it is an
IEEE-1284 compliant parallel cable.

Connect the printer cable to HP OfficeJet Pro, snapping both clips
into the notches. (The connector is located on the left side toward
the back of the product.)

Plug the other end of the cable into your computer’s parallel port,
and tighten the screws.

Do not connect your HP OfficeJet Pro to a switch box or the pass-through
port of another parallel product, such as a scanner, tape drive, Zip™ drive,
or CD-ROM drive. Doing so can cause erratic behavior of both products
and the possible loss of information.

Setting Up Your New HP OfficeJet Pro

The HP OfficeJet Pro comes with the power cord for the country to
which it is shipped. If the plug on your power cord does not look
familiar, contact your dealer or local HP Sales and Support Office.
WARNING

In case there is an emergency and you need to shut off power to the
HP OfficeJet Pro, choose an outlet that is easy for everyone to access.
Power is present in the product even if the white button in the lower right front
corner of the OfficeJet Pro has been turned off. To completely shut off power,
you must disconnect the power cord.
Be sure to use the power cord with a properly grounded outlet to avoid
electric shock.

NOTE

Do not turn on your HP OfficeJet Pro yet!

HP OfficeJet Pro User’s Guide

2-13

Step 7 — Install the Software
NOTE

Do not turn on your HP OfficeJet Pro yet!
Now you need to install software so that the HP OfficeJet Pro can work
with your computer.

HP Software
1

Turn on or reboot your computer.
If you see the following screen, press the Esc key on your
keyboard to close the “New Hardware Found” dialog.

Start the installation by doing one of the following:
◆

◆

Insert CD-ROM #1 into your computer’s CD-ROM drive. The
software installation setup should start automatically (in less
than a minute).
If the software installation does not start automatically, from
the Task bar, select the Start menu, and select Run. Enter
z:\setup (substitute your CD-ROM drive letter for the “z”).

The “Welcome” screen appears. Click Next>.

2-14

Setting Up Your New HP OfficeJet Pro

The HP License Agreement is displayed. Click Yes to continue.

A dialog appears, instructing you to turn on your
HP OfficeJet Pro.

Turn on your HP OfficeJet Pro now, by pressing the white button
in the lower right front corner of the product, and click OK.

HP OfficeJet Pro User’s Guide

2-15

NOTE

The following screen appears.

You must install both the printing and scanning software in order to scan.
HP FontSmart comes with TrueType fonts and allows you to easily
install and remove other fonts on your system.
Click Browse… to select a different destination folder for the
HP OfficeJet Pro software. Click Next> to continue.

2-16

Setting Up Your New HP OfficeJet Pro

A “Testing Device Connection” message is displayed while the
installation program tests the cable connection between your
computer and the HP OfficeJet Pro.

If the bi-directional communications test fails, you will need to
set the front panel language and page size manually, following
the instructions on page 3-9. The communications problem must
be resolved before you will be able to scan.
After installing your software, refer to “Messages on Your PC,
Cable Test Failed” under Troubleshooting in the 1170C Series
Toolbox on your Windows desktop.

HP OfficeJet Pro User’s Guide

2-17

Product Tour
8

Next, you will be invited to take the HP OfficeJet Pro 1170C
Series Product Tour.
The Product Tour is a 3–5 minute overview of the capabilities of
your HP OfficeJet Pro. We recommend that you take the Tour
before using the product for the first time. Click Next> to
continue.
Insert CD-ROM#2, as prompted, and click OK to take the Tour.
At the end of the Tour (or at any point during the Tour), click the
exit tour button at the top of the screen to exit the Tour and
continue installing your software.

At this point, you have finished installing the HP software and can
print and scan with your OfficeJet Pro.

2-18

Setting Up Your New HP OfficeJet Pro

Additional Software
9

After you have completed the Tour, the “Install Software” dialog
box appears. These software packages from Hewlett-Packard
partners will enhance the capabilities of your OfficeJet Pro.

Click to put a checkmark next to the software product you want
to install.
◆

◆

◆
◆

NOTE

Caere Omnipage LE allows you to scan text into a format you
can edit with your word processor.
Imaging for the Internet allows you to view and print
FlashPix® images off the Internet. If you do not have
Internet access, do not install this software (click the
checkmark off).
Adobe PhotoDeluxe allows you to edit the images you scan.
Symantec WinFax PRO allows you to send faxes using the
fax modem in your PC and your OfficeJet Pro. If you do not
have a fax modem, do not install this software (click the
checkmark off).

Have your Windows 95/98 installation CD-ROM or installation diskettes
available if you are installing Symantec WinFax PRO.

HP OfficeJet Pro User’s Guide

2-19

Installing Caere OmniPage Limited Edition Software
10 If you install Caere OmniPage, follow the directions on the screen.
When you see the following screen, be sure to select
HP OfficeJet Pro PictureScan.

Installing HP Imaging for the Internet Software
11 If you are installing Imaging for the Internet, follow the directions
on the screen.
An Imaging for the Internet User Guide will be installed in the
Imaging for Internet program folder, along with a README file.
Do not view the README now; view it later, after you finish
setting up your OfficeJet Pro.

Installing Adobe PhotoDeluxe Software
12 If you are installing Adobe PhotoDeluxe, follow the directions on
the screen. We recommend the “Typical” installation.
Microsoft Internet Explorer will be installed as part of the process.
NOTE

2-20

If Adobe PhotoDeluxe asks to install Microsoft Internet Explorer, installing it
will not change your default Web Browser.

Setting Up Your New HP OfficeJet Pro

Installing Symantec WinFax PRO Software
13 If you are installing Symantec WinFax PRO, insert the Symantec
WinFax PRO CD-ROM now, and click OK. Then follow the
instructions on the screen.
a

When you see this screen, enter your fax number and other
dialing information as necessary. Click the Help button if
you are not sure what to enter.

When you see this screen, enter your name or your fax
number in the CSID field.

HP OfficeJet Pro User’s Guide

2-21

If you see the following screen (you might not), insert your
Windows 95/98 installation CD-ROM or diskettes. (If you do
not have Windows 95/98 CD or diskettes, but the
Windows 95/98 Setup files are on your hard drive, go to
step 1).

1) Using either the Explorer or the Browse CD button, go
to the Win 95/98 directory. The dialog box should tell
you the exact directory and file it is looking for.
2) When you are asked if you want to set WinFax PRO as
your default printer, be sure to answer No.
3) When you see a message similar to: “Could not open the
file names: ‘Z:\WINFAX\WINFAX80\DISK.ID’”
remove your Windows 95/98 CD, reinsert your
WinFax PRO CD, and click Retry.
IMPORTANT

2-22

If you do not have the Windows 95/98 setup files and cannot install
these files, WinFax PRO will not work properly. You must reinstall
WinFax PRO after you have located your Windows 95/98 software.

Setting Up Your New HP OfficeJet Pro

When you see the following screen, if you do not have a
voice modem, uncheck TalkWorks by clicking the box.

When you have made all necessary entries, Symantec
WinFax PRO will be installed.

14 Next, you will be prompted to restart your computer. You must
reboot your computer before you can use the HP OfficeJet Pro.
Click Finish.
The first time you restart your computer after installing the
HP OfficeJet Pro, you will be invited to register your product
electronically. The information you provide to HP is confidential
and is used to help us improve our products. And, when you
register electronically, we install a free gift as our way of saying
thank you!

HP OfficeJet Pro User’s Guide

2-23

Step 8 — Align Your Tri-Color and Black Print Cartridges
Before you start using your HP OfficeJet Pro, you need to align the
tri-color and black print cartridges to ensure the best copy and print
quality.
When you turn on your HP OfficeJet Pro for the first time, you will see
the message “Initializing,” followed by the message “Press Resume to
Align Cartridges” on the front panel display.
NOTE

If the message is not in your language, you will need to change the front panel
language before proceeding with the next step. Go to page 3-9 for instructions
on how to change the language.

Press the Select/Resume button.
The OfficeJet Pro prints a page with two sets of paired lines on it.
A set of numbered, horizontal lines appears at the top of the page,
and a set of vertical lines, each with a unique letter, appears at the
bottom of the page.
The mid-range number for horizontal alignment appears on the
front panel display.

2-24

Setting Up Your New HP OfficeJet Pro

Look closely at the set of horizontal bars, and determine which
set of black and color lines is aligned the best.

Select the number on the front panel display that represents the
best horizontal alignment pattern, and press Select/Resume.
If necessary, use the Plus (+) and Minus (–) buttons on the front
panel to change the number on the display.
The mid-range letter for vertical alignment appears on the front
panel display.

Now look closely at the set of vertical bars and determine which
set lines up the best.

Select the letter that represents the best vertical alignment on the
page and press Select/Resume.
If necessary, use the Plus (+) and Minus (–) buttons on the front
panel to change the letter on the display.

The HP OfficeJet Pro then prints another page to confirm that the
print cartridges are correctly aligned.

Match the alignment in Sample 2 to the alignment in Sample 1.

If the lines are straight, the Align Cartridges procedure is
complete.
If the lines are not straight, you may want to repeat the Align
Cartridges procedure. To do this, press the Menu button until the
message “Align Cartridges” is displayed, press Select/Resume,
and then repeat steps 2–6.

Congratulations! You have finished setting up your
HP OfficeJet Pro. Now you are ready to start using it.

HP OfficeJet Pro User’s Guide

2-25

2-26

Setting Up Your New HP OfficeJet Pro

Copying

This chapter explains how to make copies and how to use the special
copying features of the HP OfficeJet Pro. It also explains how to use
other features on the front panel and special considerations of the
automatic document feeder.
NOTE

The scanner light remains on for approximately 12 hours after you turn on the
HP OfficeJet Pro or make the first copy of the day. This keeps the bulb warm
for optimal performance. The bulb uses very little power. After 12 hours, the
OfficeJet Pro turns off the scanner bulb to save energy, and displays a “Power
Save On” message. When you are ready to use the OfficeJet Pro again, just
press any button on the front panel.

HP OfficeJet Pro User’s Guide

3-1

How to Make Copies
1

If it is not already on, turn on the HP OfficeJet Pro by pressing the
white button on the lower right front corner of the product.

Manually (on the copy glass): Lift the document cover, place
the original face down on the glass along the two green borders,
and close the document cover.
Put the long edge of your original along the longer green border.

NOTE

Be sure to place all originals, including small photographs, in the corner along
the two green borders. Some features of the HP OfficeJet Pro look for items
specifically in that corner.

Using the automatic document feeder: Load the original(s)
with the printed-side facing back in the document feeder, with the
top of the document to the right. Adjust the page guide to the
length of the original(s).

3-2

Copying

When the originals are in place, the phrase “Document Loaded”
appears briefly on the display, and lights flash.

NOTE

Refer to “Automatic Document Feeder Requirements” on page 7-5 for
information on the types of paper you can use in the document feeder.

If you are making more than one copy, specify the number of
copies to make.

If desired, adjust the way your copy will look using the Copy
Quality, Reduce/Enlarge, Lighter/Darker, and Color Intensity
buttons. See “Controlling How Copies Will Look” later in this
chapter for details.

Start copying:
◆
◆

Press the Black button to make a black and white copy.
Press the Color button to make a color copy.

Controlling How Copies Will Look
You can change the default copy settings to produce copies that look
the way you want them to.
NOTE

There is a small margin around the edge of paper that the HP OfficeJet Pro
cannot copy onto. See “Copy Margins” on 15-3 for details.
This section explains how to use the following settings and options:
◆
◆
◆

Number of copies
Scan To Fax
Copy quality

HP OfficeJet Pro User’s Guide

3-3

◆
◆
◆
◆
◆
◆
◆
◆

NOTE

TIP

Reduce/enlarge features
Paper types
Lighter/darker
Color intensity
Text enhancement (TE)
Enhance light colors (ELC)
Copy paper size
Set defaults

The copy settings are reset to their default settings two minutes after each
copy job is complete.

If you consistently use front panel settings other than the default,
consider establishing those settings as your new defaults. See “Set
Defaults” on 3-10 for more information.

Number of Copies
To specify the number of copies, when “1 Copy” or “x Copies” is
displayed on the front panel, press the Plus (+) or Minus (–) button
until the number of copies you want to make is displayed.

Scan To Fax
When you press the Scan To Fax button, the HP OfficeJet Pro scans the
original you have placed on the scanner glass or in the automatic
document feeder, and launches Symantec WinFax PRO. For
information on using this feature, see page 6-1.

Copy Quality
The Copy Quality button changes the speed and quality of the copies
you make. You can choose from the following three copy settings:
◆

◆

3-4

Best produces the highest copy quality for all paper and eliminates
the banding (striping) effect that sometimes occurs in solid areas.
The Best setting copies more slowly than the Normal setting.
Normal delivers high-quality output and is the recommended
setting for most of your copying. Normal is the default copy
quality setting for most paper types, and is faster than Best.
Fast copies faster than the Normal setting, and the text is of
comparable quality. Using Fast also cuts down on the frequency of
replacing your print cartridges because it uses less ink.

Copying

To change the Copy Quality setting, press the Copy Quality button,
the small button directly beneath the three quality settings (Best,
Normal, Fast), until the light next to the copy quality setting you want
to use is lit.

Reduce/Enlarge Options
Using the HP OfficeJet Pro’s digital Reduce/Enlarge features, you
can quickly and easily reduce or enlarge images to the size you want.
NOTE

Some Reduce/Enlarge features let you specify the exact percent reduction
or enlargement you want to use. The Minus/Plus (– +) signs next to the
feature name let you know whether this option is available. Press the
Minus (–) or Plus (+) button once to change the percentage by 1. Hold down
the Minus (–) or Plus (+) button to change the percentage in increments of 5.
◆
◆

◆

Normal 100% makes a copy that is the same size as your original.
Entire 91% reduces your copy to ensure that all the edges are
copied.
Auto Fit pre-scans the original to determine where its edges are.
Auto Fit then reduces or enlarges the original to fit on the paper
you are copying onto.
When enlarging, Auto Fit increases the size of the copy to the
largest size that will fit on the page without distorting the image,
and centers the image on the page.

NOTE

Use Auto Fit or Entire 91% to slightly reduce your original and ensure that
you copy the entire page. Entire 91% is a faster solution, because it uses a
fixed percentage to make the copy—no pre-scan is needed to calculate the
size of the original. Auto Fit is an easy solution—the Auto Fit feature
calculates the reduction percentage for you, and all your copies will be the
same size.
◆

Custom 100% (– +) lets you specify (using the plus or minus
buttons) the exact reduction or enlargement percentage to use.
You can specify any percentage between 25% and 400%.

HP OfficeJet Pro User’s Guide

3-5

◆

Poster 400% (– +) determines how to divide up the original image
and enlarge each part to end up with an image that is up to 400%
larger than your original. You can specify a different total
enlargement percentage using the Minus (–) or Plus (+) buttons. A
poster may be created using up to 25 sheets of paper (5 sheets wide
and 5 sheets long).
For example, you can use Poster to create posters of your work to
display in your office or store. Use HP Premium Photo Paper for a
glossy, near-photo-quality look.

NOTE

There is a minimum 1/4-inch overlap on all pages of the poster. This ensures
that key elements on the page do not get cut off, and makes it easy for you to
paste the pages of the poster together.
◆

Clone 100% (– +) fits as many copies of the original as will fit on
one sheet of the paper you are using. You can specify a reduction
or enlargement using the Minus (–) or Plus (+) buttons.
For example, you can use Clone to make extra copies of special
photographs for family and friends. For glossy, near-photo-quality
copies, use HP Premium Photo Paper.

◆

Mirror 100% (– +) reverses the image of your original and makes
a copy based on the percent reduction/enlargement you specify.
You can use Mirror to copy favorite photos or images onto
HP Iron-On T-Shirt Transfers. Then iron the image to make
custom t-shirts, banners, and flags. You can also use Mirror to
copy presentation materials onto HP Premium Transparency film.
Then, when you flip each film over to make your presentation, you
can write on it and erase, without worrying about smearing the ink.

NOTE

When you select Iron-On as the paper type on the front panel, the
HP OfficeJet Pro automatically selects Mirror as the Reduce/Enlarge setting.
To change Reduce/Enlarge settings:

3-6

Press the Reduce/Enlarge button repeatedly, until the setting you
want is displayed.

If the feature you are using allows, press the Plus (+) or Minus (–)
button to change the reduce/enlarge percentage.

Press the Select/Resume button to select the new reduce/enlarge
setting, or press the Clear/Stop button to cancel.

Copying

Paper Types
The Paper Type you select affects how the HP OfficeJet Pro makes
copies. It is important to select the appropriate Paper Type setting for
the kind of paper you are copying onto. Review the table on page 7-3
for more information.
To change Paper Type:

Press the Paper Type button repeatedly to scroll through the list
of available paper types.

When the paper type you are using is listed, press
Select/Resume to choose it.

Lighter/Darker
Use the Lighter/Darker button to adjust the lightness and darkness of
the copies you make.
To make copies Lighter or Darker:

Press the Lighter/Darker button. The range of
lightness/darkness values appears on a scale on the display.

To make your copy darker, press the Plus (+) button. The dot
moves to the right.
To make your copy lighter, press the Minus (–) button. The dot
moves to the left.

Press Select/Resume to confirm your selection.

Color Intensity
Use the Color Intensity feature to make the colors on your copy more
vivid or more subtle.
To change Color Intensity:

Press the Color Intensity button. The range of color intensity
values appears on a scale on the display.

To produce copies with more intense or vivid colors, press the
Plus (+) button. The round dot moves to the right on the scale.
To produce copies with paler, more subtle colors, press the
Minus (–) button. The round dot moves to the left on the scale.

Press Select/Resume to choose the new color intensity setting.

HP OfficeJet Pro User’s Guide

3-7

TE (Text Enhancement)
TE sharpens the edges of black text. It is turned on by default and
should, in most situations, be left on. However, turn TE off if:
◆
◆

◆

NOTE

Large, black typefaces look splotchy (not smooth).
Horizontal grainy or white bands appear in light- to medium-gray
areas.
Thin, colored objects or lines contain black sections.

TE is automatically turned off when Photo Paper is selected.
To turn TE On/Off:

Press the Menu button until “TE” appears on the front panel
display.

Press the Plus (+) and Minus (–) buttons to switch between ❍ (off)
and ● (on).

Press Select/Resume to confirm your selection.

ELC (Enhance Light Colors)
Use the Enhance Light Colors (ELC) setting to enhance light-color
backgrounds in documents, such as maps, photos, and invoices, so the
background is included on the copy. The ELC feature improves the
appearance of very pale colors. Turn on ELC if pale colors are copying
as white.
To change the ELC setting:

3-8

Press the Menu button repeatedly until ELC appears on the front
panel display.

Press the Plus (+) and Minus (–) buttons to switch between ❍ (off)
and ● (on).

Press the Select/Resume button to confirm the change.

Copying

Changing Other Front Panel Settings
This section explains how to use the following settings and options:
◆
◆
◆
◆
◆

Front panel language
Copy paper size
Set defaults
Factory defaults
Clear/Stop

Front Panel Language
You established the Front Panel Language when you first set up your
HP OfficeJet Pro. To switch to a different language, follow these
steps.

While holding down the Select/Resume button, press the Color
Intensity button, then release both buttons.
The current language is displayed.

Press the Plus (+) or Minus (–) button to scroll through the
available languages until the language you need appears.
The following languages are available: English, Español,
Deutsch, Français, Italiano, Nederlands, Dansk, Norsk,
Portugués, Svenska, and Suomi.

Press Select/Resume to choose the displayed language.

You will be prompted to change Paper Size. See steps 3 and 4 in
the next section.

Copy Paper Size
With your HP OfficeJet Pro, you can copy on either
letter- (8.5 x 11 inches) or A4- (210 x 297 mm) sized paper.
To change Copy Paper Size:

Press the Menu button repeatedly until you see “Copy Paper
Size” on the front panel display.

Press Select/Resume to view the current default paper size.

Press the Plus (+) or Minus (–) button to toggle between the two
paper sizes.

Press Select/Resume when you see the paper size you want.

HP OfficeJet Pro User’s Guide

3-9

Set Defaults
If you consistently use settings on the front panel other than the
default, you can establish those setting as your new default.
NOTE

The default setting is always indicated by a solid dot.
You can change default settings for all your front panel options. To
establish new defaults, first set all options the way you want them to
be. Then use the Set Defaults feature to save all the settings.
Here is an example using Auto Fit.

Press the Reduce/Enlarge button repeatedly until “Auto Fit” is
displayed.

Press Select/Resume. (This step changes your regular
Reduce/Enlarge setting from Normal 100% to Auto Fit.)

Press the Menu button until “Set Defaults” appears on the front
panel display.

Press the Select/Resume button. The message “Current settings
saved as defaults” is displayed. (This step saves the new
setting—Auto Fit—as your default.)

Factory Defaults
You can return all the front panel settings to their factory defaults at
one time.
To return to Factory Defaults:

Press the Menu button repeatedly until you see “Factory
Defaults” on the front panel display.

Press Select/Resume.
The message “Returned to factory defaults” appears on the front
panel display.

Clear/Stop
Use the Clear/Stop button to cancel copy settings you have specified
or to stop copying.
◆

◆

3-10

When you press the Clear/Stop button to cancel copy settings,
they are reset to default settings.
When you press the Clear/Stop button to stop copying, the phrase
“Copy Cancelled” appears on the front panel display. After a few
seconds, the HP OfficeJet Pro cancels the job.

Copying

Using the Automatic Document Feeder (ADF)
With the automatic document feeder, you can feed up to 30 originals
at a time. You can use letter-sized or A4-sized originals in the feeder.
Here are some other tips:
◆

◆
◆

◆

◆
◆

Always feed your originals with the printed-side facing back in
the document feeder, and the top of the document to the right.
Do not mix paper types or sizes in the ADF.
Load only originals printed on 16–24 lb. paper in the document
feeder. Originals on lighter or heavier paper will not feed
correctly and may jam in the feeder.
To prevent paper jams, use the ADF with plain paper or
HP Premium InkJet paper only.
Do not use photo paper, transparency film, photos, labels, or
envelopes in the document feeder.
When you make more than one copy using the document feeder,
you will need to collate the sets manually.
For instructions on how to clear an automatic document feeder
paper jam, see page 12-1.
Do not load colored originals printed on a color laser printer.
Slick-surfaced papers will jam in the ADF. A full-page color
graphic printed on a color laser printer develops a slick surface.

HP OfficeJet Pro User’s Guide

3-11

3-12

Copying

Printing

Using your HP OfficeJet Pro, you can print on many sizes and types of
paper, such as letter-, A4-, and legal-sized paper. You can also print on
envelopes, transparency film, labels, cards, and even custom-sized
letterhead or stationery.
For more information on printing on these types of paper, see page 7-2.

Start Printing
1
NOTE

If it is not already on, turn on HP OfficeJet Pro by pressing the
white button located on the lower right front corner of the product.

The scanner light remains on for approximately 12 hours after you turn on the
HP OfficeJet Pro or make the first copy of the day. This keeps the bulb warm
for optimal performance. The light uses very little power. After 12 hours, the
OfficeJet Pro turns off the scanner bulb to save energy, and displays a “Power
Save On” message. When you are ready to use the OfficeJet Pro again, just
press any button on the front panel.

Load up to 150 sheets of paper into the bottom (IN) tray of the
HP OfficeJet Pro. For more detailed instructions on loading paper,
see page 7-4.

HP OfficeJet Pro User’s Guide

4-1

NOTE

4-2

Change the print settings as necessary:

From your software program’s File menu, select Print. You
will see a dialog box similar to the one below.

Click the Properties button. The HP OfficeJet Pro 1170C
Series print setup dialog box is displayed.

Here is where you specify Paper Size, Paper Type, and Print
Quality for the file you are printing. Make necessary
adjustments, then click OK to return to the Print dialog.

The settings you change here remain in effect while you are using the current
program. To make your changes permanent, make them in the Control Panel
Printers folder.

Printing

TIP For detailed instructions on changing print settings,
such as Paper Size and Orientation, see the 1170C
Series Toolbox. For information on accessing help, see
page 10-3.
4

When all setup options are set correctly, from your software
program’s File menu, select Print.

Stop Printing
You can stop printing a file using either the HP OfficeJet Pro or
Windows 95/98.

Stop a Print Job from the HP OfficeJet Pro
◆

Press the Clear/Stop button on the front panel to stop printing.

Stop a Print Job from Windows 95/98
1

On the taskbar, click Start, and then select Printers from the
Settings menu.

Double-click the HP OfficeJet Pro 1170C Series icon.

From the list, select the document you want to cancel.

From the Document menu, select Cancel Printing.

HP OfficeJet Pro User’s Guide

4-3

NOTE

4-4

Most programs that were designed for Windows 95/98 use the
Windows 95/98 print spooler. The above procedure will work to stop printing
in these programs. If the procedure does not work, your program may not use
the Windows 95/98 spooler (for example, PowerPoint in Microsoft Office 95
and 97). If this happens, follow the instructions for canceling “Background
Printing” in the on-line help for your program.

Printing

Scanning

Using your HP OfficeJet Pro and the software programs that come
with it, you can scan text and pictures and then make changes to them.
This chapter highlights the methods you can use to scan text and
pictures.
For more information on scanning, including step-by-step instructions,
refer to the OfficeJet Pro Scanning Tutorial. See page 10-2 for more
information.

Scanning Methods
You can scan in several different ways.
While working in a word processing, spreadsheet, or presentation
program:
◆

◆

ScanPicture—Scan and import pictures while working in a word
processing, spreadsheet, or presentation program.
Acquire Text—Scan and import editable text using
Caere OmniPage LE, while working in most word processing
programs.
TWAIN—Scan and import pictures while working in
TWAIN-aware programs like Adobe PhotoShop.

Using a standalone program:
◆

◆

HP PictureScan (Scan to a File)—Scan pictures using
HP PictureScan, a program in your HP OfficeJet Pro 1170C Series
folder, and save it as a graphics file.
Caere OmniPage LE—Scan text using Caere OmniPage LE, a
program in the Caere Applications folder, and save it as a text or
document file.
HP OfficeJet Pro User’s Guide

5-1

Using Scan To Fax and WinFax PRO:
◆

◆

Scan To Fax—Launch WinFax PRO from the OfficeJet Pro front
panel, and scan pictures or text into a fax to send. (See Chapter 6.)
WinFax PRO—Scan pictures or text into a ready-to-send fax file.
(See Chapter 6.)

Scanning Tips
◆

◆

Never scan at a higher resolution or bit depth than you need. It
does not improve the quality, and just takes up disk space.
Photos typically are not high resolution, so scanning at a
resolution greater than 100 dpi will not improve the quality of the
scanned photo image.
If you want higher resolution for your photos, use the
OfficeJet Pro 300 dpi printer destination under the Options menu.
Keep in mind that one full-page scan at that resolution can use as
much as 24 MB of disk space. See the Scanning Tutorial for more
information.
If you are scanning something to go on a web site or display
screen, remember that most screens only display at 72 dpi.
If you want to save an image in FlashPix (.fpx) format, launch
Adobe PhotoDeluxe, and use the TWAIN feature to scan the
image. Then save it as a .fpx file type.

Scanning While Working in a File
Scanning Using HP ScanPicture
With HP ScanPicture, you can scan pictures directly into the document
you are working on. It is the easiest way for you to scan. Most 32-bit
Windows 95/98 programs that allow cutting and pasting (for example,
word processing programs, spreadsheets, and presentation packages)
can use ScanPicture.
ScanPicture is automatically listed on the File menu of many programs
after you complete the HP OfficeJet Pro installation.
NOTE

5-2

Microsoft Office 97 Users: If you installed Office 97 after installing your
HP OfficeJet Pro software, you will need to run a special program to “turn on”
this feature in your Office 97 programs. See “Installing the Office 97 Utility” on
13-3 for more information.

Scanning

To use ScanPicture:

1
NOTE

Place the item you want to scan against the green borders on the
scanner glass.

You cannot use the automatic document feeder with the ScanPicture option.

Place your cursor in the document where you want your scanned
image to be placed, and select ScanPicture from the File menu.

A preview scan displays. The animated selection border shows
the portion that will be scanned.

To crop a square or rectangular-shaped image, click the
square marquee button and pull the border to where you
want it.

To crop an irregularly shaped image, click the lasso button
and draw around the area you want scanned.

TIP If you want to change the size of your scanned image,
your final picture will look better if you change the size
to the required dimensions before you import it into your
document. To do this, click the Options button, and click
the Rulers icon. Then specify the size you want the
scanned image to be.
4

Click Accept.
The image you scanned is imported into your document.

Scanning Pictures in TWAIN-Aware Programs
TWAIN1 is an industry standard software/hardware interface that
allows you to scan images directly into a software program using a
menu command.
TWAIN is a part of many graphics programs, such as Adobe
PhotoDeluxe. Scanning using TWAIN is similar to using
HP’s ScanPicture. The specific procedure is different for each
TWAIN-aware program. Here is an example of how the TWAIN
feature works in Adobe PhotoDeluxe.

1. TWAIN is an acronym for Technology Without An Interesting Name.
HP OfficeJet Pro User’s Guide

5-3

NOTE

Open a file using Adobe PhotoDeluxe.

Place the item(s) you want to scan against the green borders on the
scanner glass or in the automatic document feeder (ADF). If you
are using the ADF, be sure to place the originals with the printed
side facing back and to the right.

When you scan using the automatic document feeder, the entire image is
scanned, without a preview scan. To change the size of the scanned image,
you will need to edit it after it is saved.

Click Get Photo on the task list, then click the Get Photo tab.

Click the Scanners icon.

Enter a name for your image file, and click OK.
The image file is placed in your “My Photos” directory.

To open the file, double-click its icon in the “My Photos” folder.

Scanning Text Using Acquire Text
If you installed Caere OmniPage LE, a new menu item called Acquire
Text will now be available in the File menu of many word processing
programs. You can use this feature to scan text directly into your word
processing files for editing.
NOTE

If Acquire Text does not appear on your File menu, check to make sure that
“OCR Aware” is selected in Caere OmniPage LE. To do this, launch Caere
OmniPage LE, and select OCR Aware from the Tools menu. Refer to the
Caere OmniPage LE on-line help for more information.
To use the Acquire Text feature:

NOTE

5-4

Create or open a file using your word processing program.

Place the document you want to scan against the green borders on
the scanner glass or in the automatic document feeder (ADF). If
you are using the ADF, be sure to place the originals with the
printed side facing back and the top to the right.

Select Acquire Text from the File menu.

The first time you use Caere’s OmniPage LE, a registration screen will display.

Scanning

Click Scan.
The pages will be scanned and imported into your file, ready for
editing.

Scanning Using a Standalone Program
Scanning Pictures Using HP PictureScan
With HP PictureScan, you can scan pictures and save them in a new
file. You will find PictureScan listed as 1. Scan in the
HP OfficeJet Pro 1170C Series folder under your Start menu.
To scan using PictureScan:

NOTE

Place the item(s) you want to scan against the green borders on
the scanner glass or in the automatic document feeder (ADF). If
you are using the ADF, be sure to place the originals with the
printed side facing back and the top to the right.

When you scan using the automatic document feeder, the entire image is
scanned, without a preview scan. To change the size of the scanned image,
you will need to edit it after it is saved.

Select 1. Scan in the HP OfficeJet Pro 1170C Series folder.

Click Pictures, and then click Scan.
A preview of the image displays. The animated selection border
shows the portion that will be scanned.

To crop a square or rectangular-shaped image, click the
square marquee button and pull the border to where you
want it.

To crop an irregularly shaped image, click the lasso button
and draw around the area you want scanned.

Click Accept when you are satisfied with how the scanned image
looks.

Enter a name for the image file, select a file type, and click Save.

See the on-line Scanning Tutorial for information on file types and
file sizes.
NOTE

For multiple pages, the images will be saved as name, name01, name02,
and so forth, where “name” is the filename you entered.

HP OfficeJet Pro User’s Guide

5-5

TIP

If you want to save an image in FlashPix (.fpx) format, launch
Adobe PhotoDeluxe, and use the TWAIN feature to scan the image.
Then save it as a .fpx file type. See “Scanning Pictures in
TWAIN-Aware Programs” on 5-3.

Scanning Text Using Caere OmniPage LE
To scan text and save it in a new text file:

NOTE

Under the Start menu, select Programs and then select
OmniPage Limited Edition from the Caere Applications folder.

From the File menu, select New Job to create a new file.

In the Load Scanner window:

Click Feeder if you are scanning using the automatic
document feeder.

Click Flatbed if you are scanning one item on the scanner
glass.

If a page is loaded in the automatic document feeder, the Load Scanner
window will not display.

Click Scan to start scanning.
Caere OmniPage LE scans the loaded images and imports them as
separate pages in your new “Job” file.

After the page is scanned, click the OCR button.
Caere OmniPage LE processes the image and converts it into
editable text.

NOTE

If you are scanning multiple pages using the automatic document feeder, the
next page will not be scanned unless you click the OCR button to convert the
previous page.

5-6

Name your new file, and save it.

Scanning

Editing Your Scanned Pictures
You can edit your scanned pictures using the image editor software
provided with your HP OfficeJet Pro.
◆

◆

NOTE

If you used ScanPicture to place an image in a document, simply
double-click the image to start Adobe PhotoDeluxe. After you
have finished editing your picture, click the Exit & Return to
HP ScanPicture button. The modified picture appears in your
document.
If you saved the scanned image as a graphics file, open the image
using Adobe PhotoDeluxe, and then modify it as needed.

For detailed information on using Adobe PhotoDeluxe, refer to its on-line
help.

HP OfficeJet Pro User’s Guide

5-7

5-8

Scanning

Communicating

This chapter explains how to scan and send it as a fax file attachment
using the HP OfficeJet Pro and Symantec WinFax PRO. To scan and
send e-mail, refer to the Symantec WinFax PRO on-line help.

Scanning Using WinFax PRO
Scanning Using Scan To Fax
With the OfficeJet Pro, you can scan a page (or multiple pages),
automatically launch Symantec WinFax PRO, and include the scanned
pages in the fax you send.
To use Scan To Fax:

Press the Scan To Fax button on the front panel of your
HP OfficeJet Pro.
The page (or pages) are scanned and included as separate pages in
your fax. After all pages have been scanned, the Symantec WinFax
PRO “Send Fax Wizard” window is displayed on your computer.

On your computer, enter destination information for your fax, and
add a cover page, message, and attachments, if desired.

Press Finish to send the fax.

HP OfficeJet Pro User’s Guide

6-1

Scanning Using Symantec WinFax PRO Standalone
1

Place the page(s) you want to scan against the green borders on the
scanner glass or in the automatic document feeder (ADF). If you
are using the ADF, place the originals with the printed side facing
back and the top to the right.

On the taskbar, click Start, and from the Programs menu select
WinFax PRO from the WinFax PRO directory.
The main Symantec WinFax PRO window appears.

From the Tools menu, select Scan, then select Scan and Send.
After all pages have been scanned, the Symantec WinFax PRO
“Send Fax Wizard” window is displayed on your computer.

NOTE

6-2

Enter destination information for your fax, and add a cover page
and message, if desired.

Press Finish to send the fax.

For details on using other Symantec WinFax PRO features and options, refer
to the Symantec WinFax PRO on-line help, or visit Symantec’s website at
http://www.symantec.com.

Communicating

All About Paper

This chapter explains the paper types you can use when copying and
printing. It also presents some tips on loading paper and transparency
film, and specifies paper requirements for originals used in the
automatic document feeder.
For a current list of HP papers, visit our website:
http://www.hp.com/go/officejet-pro

HP Papers
The HP OfficeJet Pro is designed to copy and print onto a variety of
paper types and weights, including plain paper. Be sure that all paper
is free of rips, dust, wrinkles, and curled or bent edges.
For highest quality results, use HP papers.
◆

◆

HP Bright White InkJet Paper delivers high-contrast colors and
sharp text. It is opaque enough for two-sided color printing, with
no show-through. It is ideal for newsletters, reports, proposals, and
flyers.
HP Premium Photo Paper is a high-quality, glossy-finish,
photo-based inkjet paper. It looks and feels like a photograph and
can be mounted under glass or in an album. HP Photo paper dries
rapidly and resists fingerprints and smudges.
HP Iron-On T-Shirt Transfers can be used to transfer your designs
or photos (either by copying or printing) onto t-shirts, sweatshirts,
and fabric crafts.
HP Premium Transparency Film is designed to make your color
presentations vivid and even more impressive. This film is easy to
use and easy to handle and dries quickly without smudging.

HP OfficeJet Pro User’s Guide

7-1

◆

NOTE

HP Premium Heavyweight InkJet paper is matte-coated on both
sides for double-sided copying. It is the perfect choice for
near-photographic reproductions and business graphics for report
covers, special presentations, brochures, mailers, and calendars.
HP Premium InkJet Paper is the ultimate coated paper for
high-resolution printing. A smooth-matte finish makes it ideal for
your special documents.

See page 7-5 for automatic document feeder paper requirements.

Paper Choices When Copying
You should copy only onto letter- and A4-sized papers.

Using the Right Front Panel Paper Type When Copying
The Paper Type you select determines how the HP OfficeJet Pro copies
onto the paper you are using. Each time you load a different type of
paper in the paper tray or document feeder, be sure to set the
corresponding Paper Type on the front panel.
For this Kind of Paper

Select this Paper Type

Copier paper or letterhead

Plain Paper

HP Bright White InkJet Paper

Plain Paper

HP Premium Transparency Film

Transparency

HP Premium Photo Paper

Photo Paper

HP Premium InkJet Paper

Premium InkJet

HP Premium Heavyweight InkJet Paper

Premium InkJet

HP Iron-On T-Shirt Transfers

Iron-On

See “Paper Types” on page 3-7 for information about setting Paper
Type on the front panel.
NOTE

7-2

Front panel settings affect copying only. To select Paper Types for printing,
see “Paper Choices When Printing” below.

All About Paper

Paper Choices When Printing
The HP OfficeJet Pro is designed to print on many sizes and types of
paper, such as letter-, A4-, and legal-sized paper. You can also print
on envelopes, labels, cards—even custom-sized letterhead or
stationery.

Using the Right Print Settings in the OfficeJet Pro Print
Properties Dialog
The Print Settings you choose in the Print Properties dialog tell the
printer how to work with the specific paper you are using. It is
important that you specify the correct Print Settings (see page 4-1 for
details on setting and using Print Properties).
For this Kind of Paper

Select this Paper Type

HP Bright White InkJet paper

Plain Paper

Copier paper

Plain Paper

Letterhead

Plain Paper

HP Premium InkJet Paper

HP Premium Heavyweight InkJet
paper

HP Premium InkJet Paper

HP Premium Photo paper

HP Premium Photo Paper

HP Iron-On T-Shirt Transfers

HP Iron-On — automatically selects
Flip Horizontal

HP Premium Transparency Film

HP Transparency

Labels

Plain Paper — be sure to use letter- or
A4-size labels designed for use in
HP InkJet products, such as DeskJet
Printers (like AveryTM InkJet labels)

The Print Setting you choose automatically sets the optimal print
quality for the paper you are using.
NOTE

If you are printing on special HP papers, the OfficeJet Pro automatically
chooses the Best print quality to ensure the clearest, crispest results.

HP OfficeJet Pro User’s Guide

7-3

Tips on Loading Paper in the Paper Tray
◆

◆

All paper: Load paper print-side down with the letterhead (or top
of page) going into the tray first. Be sure paper is loaded fully
forward in the paper tray.
HP Premium InkJet Paper: Locate the gray arrow on the
nonprinting side of the paper, and insert paper with the arrow side
facing up.
HP Premium Photo Paper: Load the shiny side facing down.
Always load at least 5–10 sheets in the paper tray. You can place
the photo paper sheets on top of plain paper in the paper tray.
HP Premium Transparency Film: Insert the film so that the white
transparency strip, with arrows and the HP logo, is on top and
going into the tray first.
HP Iron-On T-Shirt Transfers: For best results, manually feed
one sheet at a time, with the unprinted side facing down. Flatten
the transfer sheet completely before using; do not load curled
sheets. To prevent curling, keep transfer sheets sealed until just
before printing.

Special Considerations When Using Transparency Film
◆
◆
◆

◆

NOTE

7-4

Load a maximum of 80 transparency sheets at a time.
Be sure to specify “Transparency” as the Paper Type setting.
Ink dries slower on film. Be sure to allow enough time for the ink
to dry before using the transparency.
If you are copying from a transparency (that is, your original is
printed on transparency film), place a blank piece of paper over the
transparency on the copier glass.

We recommend using only HP Premium Transparency Film when copying or
printing on transparencies. Other transparency film can jam in the
OfficeJet Pro.

All About Paper

Input Tray Requirements
Recommended Use

Not Recommended

Paper heavier than 36 lb (135 g/m2)
or lighter than 16 lb (60 g/m2)
◆ Paper with cutouts or perforations
◆ Photo paper other than
HP Premium Photo
◆ HP Bright White InkJet Paper
◆ Transparency film other than
HP Premium
◆ HP Premium Transparency Film
◆ Any size paper other than Letter
or A4
◆ Letter-, legal, or A4-size paper
◆ Heavyweight paper other than
HP Premium
◆ HP Premium Heavyweight InkJet ◆ Multiple-part forms or label stock
paper
◆ HP Iron-On T-Shirt Transfers
◆ Envelopes
◆ Labels
◆ Custom paper sizes
2

16- to 36-lb (60- to 135-g/m )
copier paper or letterhead
◆ HP Premium InkJet Paper
◆ HP Premium Photo Paper
◆

◆

Automatic Document Feeder Requirements
◆
◆

◆

NOTE

Load a maximum of 30 originals at a time.
Load only plain paper (white and color), letterhead, and
HP Premium InkJet in the 16–24 lb (60–90 g/m2) range.
Always insert originals with the printed-side facing back in the
feeder and the top of the paper to the right.
Do not start copying until the “Document loaded” message
appears on the front panel display and you see the Copy Quality
lights flash.
Do not load colored originals printed on a color laser printer.

Do not load photos, paper sizes other than letter or A4, photo paper,
transparency film, labels, or envelopes in the automatic document feeder.
Doing so may cause a paper jam.
Slick-surfaced papers will jam in the ADF. A full-page color graphic printed
on a color laser printer develops a slick surface.

HP OfficeJet Pro User’s Guide

7-5

7-6

All About Paper

Sharing the
OfficeJet Pro Over a
Network

This chapter explains how to set up the HP OfficeJet Pro and your
computers for network printing and file sharing.

IMPORTANT

Contact your network administrator before setting up your
OfficeJet Pro for file sharing. Your company may have security
guidelines for you to follow.
Hewlett-Packard does not provide support for peer-to-peer networks,
file sharing, and printing. Check your Windows Help system or
Microsoft for assistance.
After this is done, all computers that are set up properly will be able to:
◆
◆

NOTE

Print to the HP OfficeJet Pro.
Access files on the computer directly connected to the
HP OfficeJet Pro.

Your computers must already be networked to use this procedure.

Setting Up for Peer-to-Peer Printing and File Sharing
To set up for peer-to-peer printing and file sharing, you will need to set
up your “server” computer and “client” computers.
◆

◆

A “Server” is the computer that is connected directly to the
HP OfficeJet Pro using the supplied IEEE-1284 cable.
A “Client” is another computer on your network that needs to be
set up to print to the shared HP OfficeJet Pro 1170C Series.

HP OfficeJet Pro User’s Guide

8-1

Setting Up the Server

NOTE

Install the HP OfficeJet Pro 1170C Series software on the server,
as described in Chapter 2 of this User’s Guide.

Next, set up the server so that other computers on the network can
print to the HP OfficeJet Pro and access files.

See “Enabling file and printer sharing” and “Sharing your printer with other
people” in Microsoft Windows 95/98 Help for detailed instructions.

Now, create a special folder that people using other computers on
the network will be allowed to access. Name this folder
appropriately, so that it is identified clearly as a shared folder (for
example, “Share” or “Scanfiles”).

Setting Up Client Computers

Installing Printing Software
The HP OfficeJet Pro 1170C Series printing software must be installed
on each “client” computer that will be printing to the HP OfficeJet Pro.

NOTE

8-2

Run Setup.exe, from either the HP OfficeJet Pro 1170C Series
CD-ROM #1 or wherever your network administrator installed the
software.

The CD may automatically run setup for you.

When you see the “Welcome” screen, click Next>.

When you see the “HP Software License Agreement” screen, click
Yes.

When you are asked to “Turn on your HP OfficeJet Pro now...”
click OK.

On the “Select HP Components” screen, click Scanning Files to
remove the check mark. (You are not installing the scanning
software on the client computer’s hard disk because the scanning
software does not work over a network.)

When the Communications Test fails, click Continue>.

When you see the “Results of Communication Test” dialog box,
click Next>.

Select a Model Number when you are prompted to do so.

Sharing the OfficeJet Pro Over a Network

When you are asked to take the Product Tour, click View the
tour now to remove the check mark, and then click Next>.

10 When you are asked to insert CD-ROM#2, click Cancel.
11 Click Finish to restart the client computer.
12 After your computer restarts, you will see the “Electronic
Registration” screen. Click Never Register for the first screen
and Yes in the second screen so the registration screen does not
appear again.
Printing and font software is now installed on this client
computer.

13 Repeat this procedure for all client computers.

Redirecting Client Printing Software to the OfficeJet Pro
When the printing software is installed, printing is automatically
directed to the “LPT1” port. It needs to be redirected for all client
computers that will print to the HP OfficeJet Pro.

On a client computer, open the Windows 95/98 “Printer” folder
(instructions for doing this are available in Windows 95/98 Help).

Select the HP OfficeJet Pro 1170C Series icon by clicking on
it once.

From the File menu, select Properties.

In the “Properties” window, click the Details tab, then click the
Add Port button.

HP OfficeJet Pro User’s Guide

8-3

8-4

In the “Add Port” dialog, click the Browse… button to see a list
of networked printers.

In the “Browse for Printer” dialog, click on the OfficeJet Pro, then
click OK.

Click OK to select the network path to the printer.

Sharing the OfficeJet Pro Over a Network

Click OK again to enable printing to the redirected port.

To print to the shared HP OfficeJet Pro 1170C Series from your
software programs, select it using each program’s “Print” dialog.

How to Share Files Across a Peer-to-Peer Network
1

Follow the “Opening a shared folder” procedure in
Windows 95/98 Help to access the file or folder you need.

Copy the file from the shared folder to your computer.

HP OfficeJet Pro User’s Guide

8-5

8-6

Sharing the OfficeJet Pro Over a Network

Maintaining Your
HP OfficeJet Pro

With minimal maintenance you can keep your HP OfficeJet Pro in top
working condition. Perform the following maintenance procedures as
necessary.

Cleaning the Exterior Case
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off
the case. The interior of the HP OfficeJet Pro does not require
cleaning. Keep fluids away from the interior of the HP OfficeJet Pro.

Cleaning the Glass
Dirty copier glass (fingerprints, smudges, etc.) slows down copying
and scanning performance by as much as half a minute! This is
because the scanner is actually processing the smudges on the glass.
Be sure to keep the glass clean and free from dust, smudges, and
fingerprints.
WARNING

Turn off the HP OfficeJet Pro and unplug the power cord before cleaning.
Even though the HP OfficeJet Pro is off, power is still being supplied if the
power cord is plugged in.

HP OfficeJet Pro User’s Guide

9-1

To clean the glass:

CAUTION

9-2

Turn off the HP OfficeJet Pro, remove the power cord, and then
raise the document cover.

Clean the glass with a soft cloth or sponge slightly moistened with
warm water and a mild soap or detergent. You may also use glass
cleaner.

Do not use abrasives, acetone, benzene, or carbon tetrachloride on the
glass; these can damage the glass. Do not place liquids directly on the
glass. They may seep under it and damage your HP OfficeJet Pro.
3

Rinse the soft cloth or sponge with clean water, wring out excess
water, and wipe the remaining soap or detergent off the glass.

Dry the glass with a chamois or cellulose sponge to prevent
spotting. If soap or detergent does not clean the glass sufficiently,
you can use isopropyl alcohol as a cleaning agent.

Maintaining Your HP OfficeJet Pro

Getting Help

Your OfficeJet Pro includes several resources to help you get started
and use the product to full advantage. This chapter describes the types
of help available.

HP Multimedia Product Tour
The on-line tour for the OfficeJet Pro gives you a brief introduction to
the all-in-one product and its capabilities.

You can run the Tour either from the HP OfficeJet Pro 1170C Series
folder or from the 1170C Series Toolbox.

HP OfficeJet Pro User’s Guide

10-1

HP Scanning Tutorial
The OfficeJet Pro scanning tutorial answers your questions about
scanning—from the basics (“What is scanning anyway?”) to the more
advanced (“How do I change resolution?”).
The Tutorial also gives you step-by-step instructions for scanning, and
gives you important tips on using the HP OfficeJet Pro to its full
potential.

TIP

The Scanning Tutorial is designed to be used as both an
introduction to scanning and a reference tool. You do not have to
go through the Tutorial from start to finish; you can end it at any
time.
You can run the Tutorial either from the HP OfficeJet Pro 1170C
Series folder or from the 1170C Series Toolbox.

On-Line Help
On-line help is available for the OfficeJet Pro and the programs that
come with it.

Caere OmniPage LE, Adobe PhotoDeluxe, and Symantec
WinFax PRO
To access on-line help in Caere OmniPage LE, Adobe PhotoDeluxe,
and Symantec WinFax PRO, just select an option from the Help menu
while working in these programs. Symantec WinFax PRO also
features an on-line tour/tutorial, which is also very helpful.

10-2

Getting Help

HP PictureScan Help
The main HP PictureScan window includes a Help button at the
bottom of the screen. Click it to view detailed information on using
PictureScan.

For help on
scanning using
PictureScan, click
here.

1170C Series Toolbox
Your 1170C Series Toolbox help presents detailed procedures for
many tasks you will perform with your HP OfficeJet Pro. The
Toolbox help also includes troubleshooting information. When
problems occur, look for a description of the particular symptoms you
are experiencing. You will find details on how to fix it.

HP OfficeJet Pro User’s Guide

10-3

You access this help from the HP OfficeJet Pro 1170C Series folder, or
by double-clicking the 1170C Series Toolbox icon on your desktop.
You can also select HP OfficeJet Pro Help from the Help menu of
many of your word processing, spreadsheet, or presentation programs.

The How Do I? tab features help for many tasks you perform every
day. It includes a complete copy of your HP Limited Warranty,
information about HP papers, and quick access to the on-line tour and
tutorial.
If you are having trouble copying, printing, or scanning, go the toolbox
Troubleshooting tab. It includes help for printing, scanning, and
copying problems, and lists messages you may see as you work.
Using the Product Services tab, you can clean and align print
cartridges, print a self-test page, test the communication between your
HP OfficeJet Pro and your computer, test the scanner, and calibrate
your screen.

10-4

Getting Help

Support Services

This chapter explains how to get support for the OfficeJet Pro 1170C
Series and the other software programs included with your all-in-one
product.

Get Help from HP
If you are unable to find the answer you need in this book or in on-line
help, you can contact one of the HP support services listed in the
following pages.
Some support services are available only in the U.S. and Canada, while
others are available in many countries worldwide. If a support service
number is not listed for your country, contact your nearest authorized
HP dealer for help.

On-Line Services

Internet
For the most up-to-date product information, driver support, and
answers to frequently asked questions, visit the Hewlett-Packard
OfficeJet Pro World Wide Web home page at the following address:
http://www.hp.com/go/officejet-pro
This website is updated whenever information and support contact
numbers change.

HP Distribution Center
To order current printer and scanner drivers in the U.S., dial
1-888-HP DISKS (1-888-473-4757).

HP OfficeJet Pro User’s Guide

11-1

In Europe, dial one of the following numbers:
◆

+49 180 5 290220

◆

+44 870 606 9081

In Latin America, drivers are available in English, Spanish, and
Portuguese. Dial one of the following numbers:
◆

Outside Brazil:

(011) 55-11-268-7269

◆

Any city in Brazil, outside São Paulo
City:

(011) 268-7269

◆

In São Paulo:

268-7269

In Asia and Australia, dial one of the following numbers:
◆

Asia Pacific:

65-740-4477

◆

Australia:

+61 3 9690 9100

HP FIRST
Call HP FIRST to request information to be faxed directly to you.
Hewlett-Packard offers this service free of charge. To use HP FIRST,
you need a touch-tone phone, and a 9600-baud, Group 3 facsimile
machine so you can receive the information.
In the U.S. and Canada, phone 1-800-333-1917.

11-2

Support Services

If you need to contact HP Customer Support, do the following before
you call:

Make sure that the OfficeJet Pro is plugged in and powered on, that
the specified inkjet print cartridges are installed correctly, and that
the recommended paper is properly loaded in the input tray.

Review the setup section (Chapter 2) and the troubleshooting
section (Chapter 12) in this User’s Guide.

Try resetting the OfficeJet Pro by powering it off, then on again,
using the white button in the lower right front corner of the
product.

Call the HP FIRST toll-free number (see page 11-2) and/or check
HP’s Internet site (http://www.hp.com/go/officejet-pro) for
information that might help you quickly resolve your problem.

If you are still experiencing problems and need to speak with an
HP Customer Support Representative:

Have your serial number ready.

Print a Self Test Page (see “Using the Self Test Page”
on 12-3).

Make a color copy.

Be prepared to describe the problem you are experiencing in
detail.

Call HP Customer Support.

Calling in the U.S. and Canada During Warranty
Call 208-323-2551 Monday through Friday from 6:00 am to 10:00 pm
Mountain Standard Time (MST) and Saturdays from 9:00 am to
4:00 pm MST. This service is free during the warranty period;
however, your standard long-distance phone charges still apply.

Calling in the U.S. and Canada Post Warranty
If your product is not under warranty, you can call 1-800-999-1148. A
per-call, out-of-warranty support fee will be charged to your credit
card. You can also call 1-900-555-1500 ($2.50 per minute) from
7:00 am to 6:00 pm MST and Saturdays from 9:00 am to 3:00 pm
MST. Charges begin only when you are connected with a support
technician. (Prices and hours are subject to change without notice.)

11-4

Support Services

Calling in Europe
The numbers listed below are current as of the printing date of this
User’s Guide. For a list of current international HP Support Service
numbers, visit this address:
http://www.hp.com/cpso-support/ecscphone
You can call the HP support center in the following countries. This
service is free during the warranty period; however, your standard
long-distance phone charges will apply.
◆

Austria: 0660-6386

◆

Italy: 022-641-0350

◆

Belgium (Dutch): 02-626-8807

◆

Netherlands: 020-606-8751

◆

Belgium (French): 02-626-88-06

◆

Norway: 22-11-6299

◆

Denmark: 39-29-4099

◆

Portugal: 01-441-7199

◆

Europe (English): +44-171-512-5202

◆

Spain: 902-321-123

◆

Finland: 02-03-47-288

◆

Sweden: 08-619-2170

◆

France: 01-43-623-434

◆

Switzerland (French &
German): 084-880-1111

◆

Germany: 0180-525-8143

◆

United Kingdom:
0171-512-5202

◆

Ireland: 01-662-5525

Calling in Australia and New Zealand
Call (03) 9272-8000 in Australia or (09) 356 6640 in New Zealand.
This service is free for 12 months from the date of original purchase;
however, your standard long-distance phone charges still apply. For
technical assistance after the free period, a $25 flat fee per single
incident will apply.

Calling Elsewhere in the World
Contact your local dealer or nearest HP Sales and Support Office for
information on obtaining technical assistance or hardware repair
services.

Imaging for Internet Plug-In
For technical support for Imaging for Internet, visit our website:
http://image.hp.com

HP OfficeJet Pro User’s Guide

11-5

Get Help from Caere for OmniPage LE
U.S. Support
In the U.S., call 408-395-8319, or fax Caere at 408-395-5120.

International Support
Internationally, call one of the following numbers, or fax Caere at
+49 (0) 180 523 53 12.
◆

English (Australia, New Zealand):

+61 (0) 2 9450 0777

◆

English (Europe):

+49 (0) 180 523 52 81

◆

French:

+49 (0) 180 523 52 90

◆

German:

+49 (0) 180 523 52 82

◆

Italian:

+49 (0) 523 52 73

◆

Spanish (Europe):

+49 (0) 180 523 52 74

You can also visit Caere’s website at the following address:
http://www.caere.com

Get Help from Adobe for PhotoDeluxe
U.S. Support
If you need assistance with Adobe PhotoDeluxe, in the U.S., call
206-628-5727.

Dial-Up Service for U.S. Users
Product support and information for Adobe PhotoDeluxe are available
through the following services:
Service

11-6

How to Contact

Service Provided

Adobe BBS

206-623-6984

updates/text/files

America Online

Keyword ADOBE

forum/updates

CompuServe

ADOBEAPP

forum/updates

Fax

206-628-5737

common Q&A

Internet

techdocs@adobe.com

e-mail help

World Wide Web

http://www.adobe.com

updates/text/files

Support Services

International Support
These numbers are for international Adobe users.
◆

Austria:

Int + 44-131-451-6882

◆

Belgium:

Int + 44-131-451-6883

◆

France:

Int + 44-131-451-6889

◆

Germany:

Int + 44-131-451-6884

◆

Italy:

Int + 44-131-451-6890

◆

Netherlands:

Int + 44-131-451-6885

◆

Sweden:

Int + 44-131-451-6886

◆

Switzerland:

Int + 44-131-451-6887

◆

UK and Ireland:

Int + 44-131-451-6888

Dial-Up Service for International Users
Service

How to Contact

Service Provided

CompuServe

ADOBEAPP

forum/updates

Faxback

dial number listed above, and
select option 3

common Q&A

World Wide
Web

http://www.adobe.com

updates/text/files

Get Help from Symantec for WinFax PRO
For technical assistance for WinFax PRO, contact Symantec on the
World Wide Web at the following address:
http://www.symantec.com

Support Available
Symantec offers Standard Care, free of charge for all registered users
for 90 days from the date of the first support call.

North America
In the U.S., call 716-843-1018. In Canada, call 416-441-3301.

HP OfficeJet Pro User’s Guide

11-7

International
Symantec offers telephone support in English, French, German, and
Dutch from 9:00 a.m. to 5:00 p.m. CET Monday through Friday.
◆

Dutch

(+31) 071 524 7270

◆

English

(+44) 0171 616 5810

◆

French

(+33) 1 64 53 80 70

◆

German

(+49) 069 66410360

Numbers for Specific Countries
Country

11-8

Phone

Fax

Austria

+43 1 50 137 5020

+43 1 50 137 5025

Belgium

+32 271 31 700

+32 271 31 725

Denmark

+45 354 45700

+45 354 45725

Finland

+358 9229 30410

+358 9229 30425

France

+33 1 645 38050

+33 1 645 38055

Germany

+49 69 664 10300

+49 69 664 10333

Ireland

+353 1 8118032

+353 1 8118033

Italy

+39 2 482-70000

+39 2 482-70025

Luxembourg

+352 29 84 795020

+352 29 84 795025

Netherlands

+31 20 504 0565

+31 20 504 0566

Norway

+47 23 053300

+47 23 053325

Sweden

+46 870 39 615

+46 870 39 624

Switzerland

+41 1 2126262

+41 1 2126264

United Kingdom

+44 1711 61 665600

+44 171 61 65700

Support Services

Troubleshooting

This chapter presents procedures for resolving paper jams in the paper
tray and automatic document feeder. It also lists messages that may
appear on the HP OfficeJet Pro front panel display or on your
computer screen. For more troubleshooting help, see
“Troubleshooting” in the 1170C Series Toolbox. See “1170C Series
Toolbox” on page 10-3 for instructions on how to access and use the
Toolbox.

How to Clear a Paper Jam in the Automatic Document Feeder
You will see the following message on the front panel display:
“Automatic Document Feeder Jam. Clear jam then press
Select/Resume.”

Lift the automatic document feeder to expose the paper jam.

Gently remove the paper.

Replace your originals in the automatic document feeder.

Press the Select/Resume button on the front panel to continue.

How to Clear a Paper Jam in the Paper Tray
Paper Jam with Front Panel Message
The message “Paper Jam” appears on the OfficeJet Pro front panel
display when paper cannot feed from the bottom paper tray properly.

HP OfficeJet Pro User’s Guide

12-1

To resolve this problem:

Press and hold down the Select/Resume button.
When you do this, the paper rollers in the HP OfficeJet Pro move
forward to help eject the jammed paper.

If this does not work, press and hold down Select/Resume again.
The paper rollers move in reverse.

If the paper is still jammed, repeat steps 1 and 2 to move the paper
rollers forward and backward.

Gently remove the paper.

If all else fails, remove the paper tray by pinching together the two
levers under the paper tray. Pull the tray toward you, and gently
remove the jammed paper. Then slide the paper tray back into the
copier.

Turn the copier off, then on again to continue copying.

Paper Jam with No Front Panel Message
If paper has jammed in the copier, but no message is displayed, press
and hold down the Select/Resume button on the front panel, then
press the Paper Type button. Then follow the directions on page 12-1.

How to Use the Self Test Page
The Self Test Page lets you know whether the OfficeJet Pro is
operating properly. It lists current, default front panel settings and tells
whether the automatic document feeder is attached properly. You can
also use the Self Test Page to check print alignment.
To print a Self Test Page:

Press the Menu button until the message “Self Test Page” appears
on the front panel display.

Press the Select/Resume button.
The test page printout has a set of lines which should appear
unbroken, and colored bars which should appear solid. The
intensity of the colors will vary, depending on the type of paper
you are using (that is, plain paper, HP Premium InkJet Paper, and
so on).

12-2

Troubleshooting

Check to make sure the margins are aligned and not skewed.

Fold the Self Test Page in half carefully so that the “A” and
the “C” along the left margin line up.

Line up the equal signs (=).

Verify that the vertical line next to the “A” appears between
the two vertical lines next to the “C” (does not have to be
centered).

If the alignment is satisfactory, the copier mechanism is working
properly.
If the alignment is not satisfactory, see “Troubleshooting” in your
1170C Series Toolbox, and read the “Self-test page” topic.

If the Troubleshooting help does not resolve the problem, contact
HP Customer Support. See “HP Customer Support” on
page 11-3.

Aligning Cartridges
Use the Align Cartridges feature whenever you install new print
cartridges. See “Step 8 — Align Your Tri-Color and Black Print
Cartridges” on 2-24 for step-by-step instructions.

Using the Self Test Page
Use the Self Test Page to check the print cartridges and to determine
whether the automatic document feeder is successfully installed.
To Print a Self Test Page:

Press the Menu button repeatedly until you see “Self Test” on the
front panel display.

Press Select/Resume.
The message “Printing” appears on the front panel display, and a
Self Test Page will be printed. See page 12-2 for more
information.

HP OfficeJet Pro User’s Guide

12-3

Cleaning Cartridges
Use the Clean Cartridges feature when the Self Test Page shows
streaking or white lines through any of the colored bars. Do not clean
cartridges unnecessarily. This wastes ink and shortens the life of your
print cartridges.
To clean the cartridges:

Press the Menu button repeatedly until you see “Clean
Cartridges” on the front panel display.

Press Select/Resume.
The message “Printing a Cleaning Check Sheet” appears on the
front panel display, and a Print Cartridge Cleaning Page will be
printed.

NOTE

12-4

If copy or print quality still seems poor after you clean the cartridges, replace
the one that is affected.

Troubleshooting

Front Panel Messages
Message

What You Should Do

Power Save On.

The front panel displays this message when the OfficeJet Pro
has not been used for 12 hours or more. Press any button on
the front panel or load originals in the automatic document
feeder.

Door Open. Close cartridge
door.

Close the print cartridge door.

Paper Jam. Press and hold
Resume to eject paper.

To clear the paper jam, press and hold the Select/Resume
button. The paper should eject. If this does not work, refer to
the procedures on page 12-1.
If only one or two sheets of paper are in the paper tray, the
OfficeJet Pro might not pick up the paper properly, causing a
jam in the copier.
Remove the papers that are jammed, and add more paper to
the paper tray.

ADF Paper Jam.

Refer to “How to Clear a Paper Jam in the Automatic
Document Feeder” on page 12-1.

Busy. Can’t start another
copy job.

You will see this message when you try to start a new copy
job before the first job is complete, or you try to change front
panel settings while a copy job is in progress.
Wait until the first copy job is complete before trying to start
another.

Out of Paper. Replace paper
then press Resume.

If the paper tray is empty, load paper in the paper tray, and
press Select/Resume.
If the paper is not inserted correctly, adjust the paper, then
press Select/Resume.

Remove original from the
document glass.

Remove the original from the document glass, then press the
Select/Resume on the front panel to continue.

Remove and check (black or
color) cartridge.

One of the print cartridges is either incorrectly installed, the
wrong type, or defective.
Remove the print cartridge (black or tri-color), and then
replace it in the carriage stall.
Make sure to remove the tape from the print cartridge, and
close the latch securely.

No Cartridge. Insert (black
or color) cartridge.

A print cartridge is missing. Insert the missing cartridge.

Remove and check black
cartridge. Verify Part
Number: C51645A.

The wrong black cartridge may be installed. Remove it, and
replace it with the correct cartridge, part number C51645A.

HP OfficeJet Pro User’s Guide

12-5

Front Panel Messages (Continued)
Message

What You Should Do

Remove and check color
cartridge. Verify Part
Number: C1823A.

The wrong tri-color cartridge may be installed. Remove it,
and replace it with the correct cartridge, part number
C1823A.

Unlock scanner.

The scanner is locked. See “Step 3 — Unlock Your
HP OfficeJet Pro” on 2-7 for unlocking instructions.

Cartridge carriage blocked.

Unblock the cartridge, and turn power off then on again.

Scanner bulb failing.

The scanner bulb is becoming too dim to work properly.
Turn power off, then on again. If the message continues and
the light flickers or does not come on, your OfficeJet Pro
needs to be serviced. See page 14-2 for more information.

Turn Power off then on
again.

A system error has occurred that you cannot resolve
yourself.
Turn power off, then on again. If this message appears
repeatedly, or remains on the display, call HP Customer
Support for help (see page 11-3).

Additional cleaning will be
ineffective. Replace
cartridge.

Replace the print cartridge.

Manual Feed. Insert paper
and press Resume.

You are printing, and have requested Manual Feed in the
Print Properties dialog.
Insert paper in the manual feed tray, and press
Select/Resume.

Cannot connect to PC; see
User’s Guide.

First, check to make sure your computer is turned on. If it is,
next check the cable connection between your computer and
the OfficeJet Pro. Be sure to use only the special IEEE-1284
parallel printer cable that came with your product. The
connection must be direct, not through any other parallel
product, such as a CD-ROM drive.
After you have checked all connections, open the 1170C
Series Toolbox. Click the Product Services tab, and select
Check Product Communication.
Then try to print or scan again. If the problem persists, one
of the programs the OfficeJet Pro uses during scanning may
not be installed, or may already be running.
Check to be sure that the file hpmdlbia.exe is installed in
your c:\windows\system folder. If it is, restart your computer
and try again.
If it is not, you must reinstall the HP components. First,
uninstall the HP components (see page 13-1). Then reinstall
the HP components following the procedure on page 13-2.

12-6

Troubleshooting

On-Screen Messages
Message
Disk full.

What You Should Do
The image you are scanning will create a file that is too large
to fit on the designated disk.
◆ Save the file on a different disk.
◆ Free up disk space, and try again.
◆ Save the image in a different format or resolution.
See the Scanning Tutorial for tips on scanning and file sizes.

Cannot find all the necessary
files to run WinFax PRO.
Reinstall WinFax PRO.

Symantec WinFax PRO has not been installed or has
corrupted files. Close and save any open files. Uninstall
Symantec WinFax PRO following the procedure on
page 13-2. Then reinstall Symantec WinFax PRO CD
following the procedure on page 13-3.

Can’t restart PictureScan. It
is already running.

PictureScan or Caere OmniPage LE may already be running,
or one of the programs may not have closed properly.
Save and close any open files. Then reboot your computer
and try again.

Can’t find PictureScan or
PictureScan is already
running.

One of the programs the OfficeJet Pro uses during scanning
may not be installed, or may already be running.
Save and close any open files. Then reboot your computer
and try to scan again. If you are still unable to scan, you may
be missing critical HP components.
First, uninstall HP components (page 13-1). Then reinstall
the HP components (page 13-2).

Verify that the OfficeJet Pro
is turned on.

Make sure that the OfficeJet Pro is turned on. Press the white
button in the lower right front corner of the product.

Make sure you are using the
cable that came in your box.

You must use an IEEE-1284 cable with the OfficeJet Pro.
The cable that came with your product meets this
requirement. If you decide to buy a longer cable, make sure
it is IEEE-1284 compliant. Using a different type of cable
may cause communication problems.

Verify that the cable is
securely connected to your
OfficeJet Pro and directly to
the parallel port of your PC.

Verify that the parallel cable is securely connected to your
OfficeJet Pro and directly to the parallel port of your
computer. Do not connect your OfficeJet Pro through a
switch box pass-through device; communication errors may
occur. When the cable is connected properly, turn your
OfficeJet Pro off and then on again.

HP OfficeJet Pro User’s Guide

12-7

On-Screen Messages (Continued)
Message

What You Should Do

Remove original from the
document glass then press
Select/Resume on the front
panel.

An original sheet is already present on top of the document
glass. Remove this original and press the Select/Resume
button before you re-feed an original through the automatic
document feeder.

Your scan has been
cancelled due to
communication failure.

1. If this is the first time you have attempted to scan from the
OfficeJet Pro, the parallel cable between your computer
may be loose or defective. Check both connections and try
again.
2. A non-cable related communications error may have
occurred. Select OK and restart the scan. You may need to
restart your computer.

Can’t find all the necessary
files to run WinFax PRO.

You need to install Symantec WinFax PRO. Follow the
instructions on page 13-3.

12-8

Troubleshooting

Adding and Removing
Software Programs

This chapter explains how to remove HP OfficeJet Pro software from
your computer. It also explains how to reinstall the software, if
necessary.

Uninstalling Software
When you install a software program on your computer, many files on
your system are either added or changed because of the new program.
When you need to remove a software program, you need to remove all
files associated with that program, not just the files you see in a
particular program folder. Do not simply remove the executable file
from your hard drive. Be sure to “uninstall” it properly, using either the
special uninstaller program that came with the product or using the
Windows 95/98 “Add/Remove” feature, as instructed below.
NOTE

During the uninstall process, if you are asked whether you would like to
remove Shared files, answer “No.” Other programs that use these files may
not work properly if the files are deleted.

Uninstalling the HP OfficeJet Pro Product Software
1

From the taskbar, select Start, then select Settings and go to the
Control Panel.

Double-click the Add/Remove Programs icon.

Select HP OfficeJet Pro 1170C Series, and click the
Add/Remove button.

Go back to the Control Panel, and open the Printers folder.

HP OfficeJet Pro User’s Guide

13-1

Select the HP OfficeJet Pro printer, and delete it by selecting
Delete from the File menu.
This step removes the HP OfficeJet Pro 1170C Series software.

Restart Windows.

Uninstalling Adobe PhotoDeluxe
1

From the taskbar, select Start, then select Uninstall
PhotoDeluxe 2.0 from the Adobe PhotoDeluxe 2.0 program
folder.

Follow the directions on the screen.

Uninstalling Caere OmniPage LE
1

Run OmniPage Limited Edition.

Under the Tools menu, select OCR Aware.

In the OCR Aware dialog, deselect Enable OCR Aware by
clicking off its checkmark. Then click OK.

Restart Windows.

Delete the C:\OPLIMIT folder.

Uninstalling Symantec WinFax PRO, Imaging for the
Internet, and Microsoft Internet Explorer
1

From the taskbar, select Start, then select Settings and go to the
Control Panel.

Click Add/Remove Programs.

Select the program you want to remove, and click the
Add/Remove button.

Follow the directions on the screen.

Reinstalling HP OfficeJet Pro Software
Installing HP Components Only
To reinstall only the HP software components (printing and scanning),
follow the directions in Chapter 2, starting on page 2-14. When the
“Insert CD-ROM #2” message is displayed, click Cancel.

13-2

Adding and Removing Software Programs

Installing HP OfficeJet Pro Partner Software
If you did not install some of the available third-party software
programs when you installed your OfficeJet Pro, follow these
procedures to install them separately.

Insert CD-ROM #2 in your computer’s CD-ROM drive.

From the task bar, select the Start menu, and then select Run.

Enter z:\setup (substitute your CD-ROM drive letter for
the “z”).
The “Install Software” screen appears.

NOTE

Make sure there is a check in the box next to the software product
you want to install, and click Next>.

If you are installing Symantec WinFax PRO, be sure to have your
Windows 95/98 installation CD-ROM available.

Follow the instructions on the screen.
For more information, see the software installation procedure
beginning on page 2-14.

Installing the Office 97 Utility
If you install Office 97 after installing your HP OfficeJet Pro
software, you must run a special program before you can scan
pictures into these programs. The procedure below explains how to
run the utility.

Insert CD-ROM #2 into your CD-ROM drive.

From the taskbar, select Windows Explorer.

HP OfficeJet Pro User’s Guide

13-3

Navigate to your CD-ROM drive, and open the HP ScanPicture
Office 97 Patch folder.

Double-click setup.exe.
The “InstallShield” dialog box is displayed.

Click Yes to install the Office 97 patch.

When the patch has been installed, click OK.

Restart your computer.
You will now be able to scan while working in your Office 97
programs.

13-4

Adding and Removing Software Programs

Hewlett-Packard
Limited Warranty

HP OfficeJet Pro 1170C, 1175C
Duration of Limited Warranty (Hardware): 1 Year
Duration of Limited Warranty (Software): 90 Days
Duration of Limited Warranty (Print Cartridges): 90 Days

To review a complete copy of your warranty, see “Warranty
Information” in your HP OfficeJet Pro 1170C Series Toolbox.

Warranty Service
Express Service
To obtain HP express repair service, the customer must contact an HP
service office or an HP Customer Support Center for basic
troubleshooting first.
If a customer unit needs a minor part replacement and these parts can
normally be replaced by the customer, the customer-replaceable
components may be serviced through expedited part shipment. In this
event, HP will prepay shipping charges, duty and taxes; provide
telephone assistance on replacement of the component; and pay
shipping charges, duty, and taxes for any part that HP asks to be
returned.
For some repairs, the HP Customer Support Center may direct
customers to designated Authorized Service Providers who are
certified by HP to service the HP OfficeJet Pro.
If you need to return your OfficeJet Pro to HP for repair, HP will
expedite the repair of your unit by using an express delivery service to
expedite the return of the repaired or exchanged unit.

HP OfficeJet Pro User’s Guide

14-1

Warranty Upgrades
Extended warranties and service option upgrades may be obtained
through your local HP authorized dealer or HP service centers.
In the U.S. and Canada, extended warranties may also be obtained by
calling HP at 1-800-446-0522. For on-site service contracts, call
1-800-835-4747.

Returning Your HP OfficeJet Pro for Service
Before You Call
Before you call HP Customer Support:

Make sure that the OfficeJet Pro is plugged in and powered on, that
the specified inkjet print cartridges are installed correctly, and that
the recommended paper is properly loaded in the input tray.

Review the Setup chapter and Troubleshooting chapter in this
User’s Guide.

Try resetting the OfficeJet Pro by powering it off, then on again,
using the power button in the lower front corner of the product.

Call the HP FIRST toll-free number (see page 11-2) and/or check
HP’s Internet site (http://www.hp.com/go/officejet-pro) for
information that might help you quickly resolve your problem.

If you are still experiencing problems and need to speak with an
HP Customer Support Representative:

Have your OfficeJet Pro serial number ready.

Print a Self Test Page (see page 12-2).

Make a color copy.

Be prepared to describe the problem you are experiencing in
detail.

Call HP Customer Support. See page 11-3 for more information.

After you receive authorization for hardware service from
HP Customer Support Center, prepare the OfficeJet Pro for shipment
and pack it a protective carton. We recommend you save the original
shipping container for this purpose.
NOTE

14-2

In-transit damage is not covered by the warranty, so always insure your
shipment.

Hewlett-Packard Limited Warranty

Prepare Your HP OfficeJet Pro for Shipment

CAUTION

Turn on the HP OfficeJet Pro, and leave it on for at least
2 minutes.

Raise the document cover, then raise the print cartridge access
cover and use it to prop open the document cover.

Remove both print cartridges and close the print cartridge
latches. Place print cartridges in an airtight bag so they will not
dry out, and put them aside (do not send them with the
OfficeJet Pro, unless instructed to by the HP customer support
call agent).

Print cartridges that remain inside may damage your OfficeJet Pro.
4

Insert the orange packing insert (if available).

Turn off the HP OfficeJet Pro.
You will see the message “Shutting Down” on the front panel
display.

To prevent damage to the HP OfficeJet Pro during shipping, lock
the scanner.

HP OfficeJet Pro User’s Guide

14-3

Pack the OfficeJet Pro for shipment using the original packing
materials.

If you do not have the original packaging materials, you can
request a replacement package set from HP Customer Support.

Please also include the following items in the box:
◆

◆

NOTE

14-4

A brief description of symptoms for service personnel
(samples of print quality problems are helpful).
A copy of the sales slip or other proof of purchase to establish
the warranty coverage period.
Your name, address, and a phone number where you may be
reached during the day.

Shipping damage caused by improper packaging is not covered under the
warranty.

Hewlett-Packard Limited Warranty

Technical Information

System Requirements
Hewlett-Packard software solution

Minimum

Recommended

(HP Components Only)

(Typical installation with all components)

Processor

486/66 MHz

Pentium

DOS (disk operating system)

6.0 or later

Windows

95/98

RAM

16 MB

32 MB

Disk Space Needed

45 MB

167 MB

Video Display

256 colors

16.7 million colors

Media

CD-ROM drive

Parallel Port

Bi-directional

IEEE-1284 Enhanced
Capabilities Port (ECP)

If using Symantec
WinFax PRO

Fax modem

HP OfficeJet Pro User’s Guide

15-1

Adobe PhotoDeluxe
◆

70 MB+ available hard disk space

◆

16 MB+ RAM

◆

256 color or greater display monitor

◆

Sound card (recommended)

Caere OmniPage Limited Edition
◆

12 MB+ available hard disk space

◆

12 MB+ RAM

Symantec WinFax PRO
◆

25 MB+ available hard disk space

◆

16 MB+ RAM

◆

Class 1, Class 2, Class 2.0 or
CAS-compatible fax/voice modem

◆

Sound card (for TalkWorks)

◆

VGA video minimum

Imaging for Internet
◆

12 MB+ available hard disk space

◆

16 MB+ RAM

◆

Netscape Navigator 2.02 (or higher) or
Internet Explorer 3.01 (or higher) (will
also work with other browsers that support
the Netscape plug-in interface)

Microsoft Internet Explorer
◆

1–3 MB of available hard disk space, plus
an additional 10–15 MB if installing
Microsoft Network components

◆

8 MB+ RAM

Speed Specifications
Copy Speeds
Copy speed is related to the complexity of the
document.
Black Copy Speed (letter-sized, text)
Fast mode: 9 pages per minute
Normal mode: 8 pages per minute

15-2

Technical Information

Color Copy Speed
(letter-sized, mixed text and graphics)
Fast mode: 3 pages per minute
Normal mode: 1 page per minute
Color Copy Speed
(letter-sized, full page, full-color graphics)
Fast mode: 2.0 pages per minute
Normal mode: 0.5 page per minute
Printing Speeds
Printing speed is related to the complexity of
the document.
Black Print Speed (letter-sized, text)1
Econo-Fast mode: 9 pages per minute
Normal mode: 7 pages per minute
Color Print Speed1
(letter-sized, mixed text and graphics)
Econo-Fast mode: 5 pages per minute
Normal mode: 1.5 page per minute
Color Print Speed2
(letter-sized, full page, full-color graphics)
Econo-Fast mode: 2 pages per minute
Normal mode: 0.5 page per minute
Scanning Speeds2
At 100 dpi
Color photograph: Normal (8 bit) – 10 secs –
3 x 5 in.
Color photograph: Best (24 bit) – 10 secs –
3 x 5 in.
At 300 dpi
Color drawing (24 bit): 21 secs – 3 x 5 in.
OCR Scanning (300 dpi)
Text page (4 bit): 31 secs – 8.5 x 11 in.

Actual speed varies by content of files and
software application.

Actual speed varies by content.

Copy Margins

Functional Specifications

Copy at 100% or Clone Option:
Margin

Letter
(8.5 x 11 in.)

(210 x 297 mm)

Top
Bottom
Left
Right

0.07 in.
0.5 in.
0.2 in.
0.2 in.

1.8 mm
12.7 mm
3.3 mm
3.3 mm

Operating System Compatibility
Windows 95/98
Network – Netware 3.12, 4.1 (printer only)
Windows 3.1 support (OfficeJet Pro 1150C
compatibility)
Windows NT 4.0

Copy at 100% when document feeder is
installed and user is copying from the
glass onto Letter-size paper:
Margin

Letter
(8.5 x 11 in.)

Top
Bottom
Left
Right

0.07 in.
0.5 in.
0.25 in.
0.25 in.

All other Reduce/Enlarge Settings:
Margin
Top
Bottom
Left
Right

Letter

(8.5 x 11 in.)

(210 x 297 mm)

0.5 in.
0.5 in.
0.38 in.
0.38 in.

12.7 mm
12.7 mm
9.4 mm
9.4 mm

Software
OCR Software – Caere OmniPage Limited
Edition – Caere Corporation
Image Editor – Adobe PhotoDeluxe
HP ScanPicture Utility – HP integration
software for Windows 95/98
HP OfficeJet Pro PictureScan – TWAIN
compliant scanning software
Integrated installer for CD-ROM
PC Fax – WinFax PRO – Symantec
Corporation
Imaging for Internet – HP plug-in for Web
browsers
FontSmart 2.0 – Font management utility
I/O
Centronics IEEE-1284 bi-directional
MLC

HP OfficeJet Pro User’s Guide

15-3

Paper Sizes
Copying
U.S. letter-sized (8.5 x 11 in.)
European A4 (210 x 297 mm)
Printing
U.S. letter-sized (8.5 x 11 in.)
U.S. legal (printing only) (8.5 x 14 in.)
U.S. executive (7.25 x 10.5 in.)
U.S. no. 10 envelope (4.12 x 9.5 in.)
Index card (4 x 6 in.)
Index card (5 x 8 in.)
European A4 (210 x 297 mm)
European A5 (148 x 210 mm)
European DL envelope (220 x 110 mm)
European C6 envelope (114 x 162 mm)
European A6 card (105 x 148.5 mm)
Avery InkJet Labels:
Custom sizes: Width: 3.94–8.5 in.
(100–216 mm); Length: 5.79–14 in.
(148–356 mm)
Duty Cycle
Maximum Monthly Usage: 3,000 pages
Paper Weight
16–36 lb (60–135g/m2)
Envelope Weight
75–90 g/m2 (20–24 lb)
Card Stock Weight
110–200 g/m2 (110 index max; 8.5 pt max
thickness)
Automatic Document Feeder
Requirements
Paper weight of originals: 16–24 lb
(60–90 g/m2)
Maximum number of originals: 30

15-4

Technical Information

Black Resolution - Printing
Fast: 300 x 300 dpi
Normal: 600 x 600 dpi
Best: 600 x 600 dpi
Color Resolution – Printing
Fast: 300 x 300 dpi
Normal: 600 x 300 dpi CREt
Best: 600 x 600 dpi CREt
PC Fax Resolution (using Scan To Fax
button):
Standard 200 x 100 dpi (default)
Fine 200 x 200 dpi
Colors
Up to 16.8 million
Language
PCL3 with color printer language
Fonts
FontSmart Technology: 126 scalable fonts for
Windows
DOS: 4 built-in scalable typefaces—Courier,
CG Times, Univers, Letter Gothic—15 fonts
Other
Resolution Enhancement technology
(REt)/Color (CREt) ColorSmart technology,
HP Real Life Imaging System

Power Specifications

Regulatory Notices

Source Voltage
100–240V

FCC Statement (U.S.A.)
The United States Federal Communications
Commission (in 47 CFR 15.105) has
specified that the following notice be brought
to the attention of users of this product.
Declaration of Conformity: This equipment
has been tested and found to comply with the
limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this
device may not cause harmful interference,
and (2) this device must accept any
interference received, including interference
that may cause undesired operation. Class B
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
◆ reorient the receiving antenna

Frequency
50–60 Hz
Current
1A maximum
Power
45 W maximum

Environmental
Specifications
Operating ranges
5o–40oC (41o–104oF)
Recommended ranges
15o–35oC (59o–95oF)
Humidity
15%–80% RH non-condensing
Non-operating ranges
40o–70oC (104o–140oF)

Physical Specifications
Height
19 in. (48.26 cm)
Width
21.25 in. (54 cm)

◆

increase the separation between the
equipment and the receiver

Depth
17.7 in. (43.2 cm)

◆

connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected

Weight
36.85 lb (16.38 kg)

◆

consult the dealer or an experienced
radio/TV technician for help

Product Regulations Manager,
Hewlett-Packard Company, San Diego
619-655-4100.

HP OfficeJet Pro User’s Guide

15-5

The user may find the following booklet
prepared by the Federal Communications
Commission helpful: How to Identify and
Resolve Radio-TV Interference Problems.
This booklet is available from the US
Government Printing Office, Washington
DC, 20402. Stock No. 004-000-00345-4.
CAUTION: Pursuant to Part 15.21 of the
FCC Rules, any changes or modifications to
this equipment not expressly approved by the
Hewlett-Packard Company, may cause
harmful interference and void the FCC
authorization to operate this equipment.
Telecommunications General Approval (UK)
Pursuant to Section 22 of
Telecommunications Act of 1984, this
product is approved for secondary attachment
to approved primary attachment devices
connected to the telecommunications network
under the General Approval
(NS/G/1234/5/100003).
DOC Statement (Canada)
Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la
classe B prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le
ministère des Communications du Canada.
This digital apparatus does not exceed the
Class B limits for radio noise emissions from
digital apparatus set out in the Radio
Interference Regulations of the Canadian
Department of Communications.
Geräuschemission
LpA < 70 dB
am Arbeitsplatz
im Normalbetrieb
nach DIN 45635 T. 19

15-6

Technical Information

VCCI-2

printer will insert

Declaration of Conformity
(According to ISO/IEC Guide 22 and EN45014)
Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899,
USA.
Hewlett Packard Company, Singapore Pte. Ltd. 20 Gul Way, Singapore, 629196.
Singapore Shinei Sangyo Pte. Ltd., Blk33 Marsiling Ind. Est., Rd 3#04-01/06, Singapore
3622816.
declares, that the product
Product Names:
HP OfficeJet Pro 1175C
Model Number(s):
Model C5364A
Product Options:
OfficeJet Pro 1175C includes ADF, HP Pt. No. C5365-60625
conforms to the following Product Specifications:
Safety:

EN60950:1992 +A1, A2, and A3
IEC 950:1991 +A1, A2, A3, and A4
UL1950, 3rd Edn: 1995
CSA22.2 No. 950 3rd Edn: 1995
NOM-016-SCFI-1993
EMKO TSE(74-SEC)207/1994

EMC:

CISPR22:1993/EN55022:1994 - Class B
EN50082-1:1992
IEC 1000-4-2:1995 / prEN55024-2:1992 - 4kV CD, 8kV AD
IEC 1000-4-3:1995 / prEN55024-3: 1991 - 3V/m
IEC 1000-4-4:1995 / prEN55024-4: 1993 - 1.0 kV Power Line
ENV 50141:1993
IEC 555-2:1982/EN60555-2:1987
IEC 555-3:1982/EN60555-3:1987
FCC Part 15 - Class B/ICES-003, Issue 2/VCCI-2

Supplementary Information
LED’S IN THIS PRODUCT ARE CLASS I IN ACCORDANCE TO IEC825-1.
The Product herewith complies with the requirements of the Low Voltage Directive
73/23/EEC and EMC Directive 89/336/EEC, and carries the CE marking accordingly.

HP OfficeJet Pro User’s Guide

15-7

Ordering Accessories and Supplies
In the U.S., you may order printer supplies by calling HP Direct (800) 538-8787 for the name
of your local authorized HP dealer. Outside the U.S., call your local authorized HP dealer.

Supplies/Accessories

HP Reorder Number

Print cartridges
Black print cartridge
Tri-color print cartridge

C51645A
C1823A

Papers
HP Premium InkJet Paper, Letter
(200 sheets, 8.5 x 11 in.)
HP Premium InkJet Paper, A4
(200 sheets, 210 x 297 mm)
HP Bright White InkJet Paper, Letter
(500 sheets, 8.5 x 11 in.)
(200 sheets, 8.5 x 11 in.)
HP Bright White InkJet Paper, A4
(500 sheets, 210 x 297 mm)
(200 sheets, 210 x 297 mm)
HP Premium Heavyweight InkJet Paper, Letter
(15 sheets, 8.5 x 11 in.)
HP Premium Heavyweight InkJet Paper, A4
(15 sheets, 210 x 297 mm)
HP Premium Photo Paper, Letter
(15 sheets, 8.5 x 11 in.)
HP Premium Photo Paper, A4
(15 sheets, 210 x 297 mm, Europe)
(15 sheets, 210 x 297 mm, Asia)
HP Premium Transparency Film, Letter
(50 sheets, 8.5 x 11 in.)
(20 sheets, 8.5 x 11 in.)
HP Premium Transparency Film, A4
(50 sheets, 210 x 297 mm)
(20 sheets, 210 x 297 mm)
HP Iron-On T-Shirt Transfers
(10 sheets, 8.5 x 11 in.)

C51634Y
C51634Z
C1824A
C5976A
C1825A
C5977A
C1852A
C1853A
C6039A
C6040A
C6043A
C3834A
C3828A
C3835A
C3832A
C6049A

Customer Replaceable Parts
HP IEEE-1284 A-B Parallel Cable:
2 meter length
3 meter length
Document Cover
Paper Tray
HP OfficeJet Pro User’s Guide
Right side panel of case
Print cartridge access cover
Service station kit
Front panel overlay
Power cord

15-8

Technical Information

C2950A
C2951A
C5300-60015
C5364-60339
Call dealer for part number for your language.
C5300-40023
C5300-40014
C5300-60043
Call dealer for part number for your language.
Call dealer for part number for your location.

index
Numerics
1170C Series Toolbox 10-3
How Do I tab 10-4
how to run 10-4
Product Services tab 10-4
Troubleshooting tab 10-4

A
Adobe PhotoDeluxe
technical specifications 15-2
aligning print cartridges 2-24
alignment
horizontal 2-24
vertical 2-25
Auto Fit 3-5
automatic document feeder
how to clear a paper jam 3-11, 12-2
loading originals 7-5
paper specifications 7-5
tips 3-11

B
background
color 3-8
Best quality 3-4
bi-directional communications test 2-17
bi-directional mode 2-3
black
and white copies 3-3
copy speed 15-2
print cartridge 2-11
resolution 15-4
blank page 12-7
boldface, what it means in the user’s guide 1-2

C
Caere OmniPage LE
technical specifications 15-2
cancelling copying 3-10
cartridges, print
aligning 2-24, 12-3
cleaning 12-4

inserting 2-10
ordering 15-8
caution, what this label means in the user’s
guide 1-2
cleaning
cartridges 12-3
copier glass 9-1
exterior case 9-1
clear/stop button 3-10
Clone 100% 3-6
color
backgrounds 3-8
copies 3-3
copy speed 15-2
enhance light colors 3-7, 3-8
how to change color intensity 3-7
intensity 3-7
print cartridge 2-10, 2-11
resolution 15-4
text enhancement 3-7, 3-8
CompuServe support 11-3
connecting OfficeJet Pro to computer parallel
port 2-2
copies
black and white 3-3
color 3-3
how to make 3-2
making lighter or darker 3-7
multiple 3-3, 3-4, 3-5
paper size 3-9
placing originals in automatic document
feeder 3-2
placing originals manually 3-2
quality problems 12-4
using the automatic document feeder 3-2
copy quality
Best setting 3-4
changing setting 3-5
Fast setting 3-4
Normal setting 3-4
settings available 3-4
copying
canceling 3-10
Custom 100% 3-5

HP OfficeJet Pro User’s Guide

I-1

damage
parts 2-5
darkness, copy 3-7
declaration of conformity 15-7
defaults
changing 3-10
factory 3-10
front panel 3-10
indicator 3-10
paper size 2-14
when reset 3-4
dial-up services 11-6
disk operating system (DOS) 15-1
DOS (disk operating system) 15-1

heavyweight inkjet paper 7-2
help
1170C Series Toolbox 10-3
Adobe PhotoDeluxe 10-2, 11-6
Caere OmniPage LE 10-2, 11-6
CompuServe support 11-3
HP Customer Support 11-5
HP FIRST 11-2
HP PictureScan 10-3
Imaging for Internet 11-5
international 11-5
internet 11-1
Scanning Tutorial 10-2
support during warranty 11-4
support in Australia and New Zealand 11-5
support post warranty 11-4
Symantec WinFax PRO 10-2, 11-7
Tour 10-1
Tutorial 10-2
worldwide 11-5
horizontal alignment 2-24
HP
customer support 11-3
distribution center 11-1
help 11-1
HP FIRST 11-2
internet website address 11-1
on-line Product Tour 10-1
on-line services 11-1
papers to use 7-1
HP iron-on transfers
loading 7-4

E
ECP (extended capabilities port) mode 2-3
ELC (Enhance Light Colors)
changing the setting 3-8
enlarging 3-5
Entire 91% 3-5
environmental specifications 15-5
error messages 12-5, 12-7

F
factory defaults 3-10
how to reset 3-10
Fast quality 3-4
front panel
attaching overlay 2-6
language 2-14, 3-9
messages 12-5

G
graphics
copy speed 15-2
graphics copy speed 15-2

I-2

Index

I
Imaging for Internet
internet website address 11-5
technical specifications 15-2
inkjet paper 7-2
loading 7-4
inserting print cartridges 2-10
installing
HP OfficeJet Pro software 13-2
Office 97 patch 13-3
third-party software 13-3
international support 11-5
internet 11-1

jammed paper
in automatic document feeder 12-1
in the paper tray 12-1

Office 97 patch 13-3
on-line services 11-1
on-screen messages 12-7
ordering accessories and supplies 15-8
originals
placing on copier glass 3-2
placing when using automatic document
feeder 3-2

L
language
front panel 2-14, 3-9
light, scanner 3-1, 4-1
lighter/darker 3-7
lightness, copy 3-7
loading
originals in the document feeder 7-5
paper in input tray 2-8, 7-4
tips 7-4

M
maintenance 9-1
aligning cartridges 12-3
cleaning cartridges 12-4
cleaning the glass 9-1
messages
front panel 12-5
on-screen 12-7
Microsoft Internet Explorer
technical specifications 15-2
minus/plus buttons 3-5
Mirror 100% 3-6
multiple copies 3-4, 3-5

N
network printing 8-1
setting up server to share print
functionality 8-2
setting up the client computer 8-2
Normal 100% 3-5
Normal quality 3-4
note, what this label means in the user’s guide 1-2

P
paper
bright white inkjet 7-1
changing copy paper size 3-9
heavyweight inkjet 7-2
HP iron-on t-shirt transfers 7-1
HP papers to use 7-1
inkjet 7-2
loading 2-8
ordering 15-8
output tray capacity 2-8
photo 7-1
recommended types 7-5
settings to use 7-2
size 2-14, 3-9
tips on loading 7-4
to use when copying 7-2
to use when printing 7-3
transparencies 7-1
type to use in paper input tray 7-5
types 3-7, 7-2
paper jam
automatic document feeder 12-2
in input tray 12-1
paper type
and print quality settings 7-4
changing 3-7
parallel port mode/type 2-3
parts
included 2-5
missing 2-5
percentage, reducing and enlarging 3-5
photo paper 7-1
loading 7-4
physical specifications 15-5
Poster 400% 3-6
overlap 3-6
post-warranty support 11-4

HP OfficeJet Pro User’s Guide

I-3

power button
how to turn copier on 3-2
power cord
connecting 2-12
power specifications 15-5
print cartridges
aligning 2-24
inserting 2-10
inserting when using automatic document
feeder 2-10
print properties 7-3
print settings 7-3
printer cable
connecting 2-12
type to use 2-12
printing
canceling background printing 4-4
how to print 4-1
how to stop 4-3
how to stop using the OfficeJet Pro 4-3
how to stop using Windows 95 4-3
print settings 4-2
Product Tour 10-1

Q
quality, copy 12-4
quotation marks, what they mean in the user’s
guide 1-2

R
reduce/enlarge
Auto Fit 3-5
changing settings 3-6
Clone 100% 3-6
Custom 100% 3-5
Entire 91% 3-5
Mirror 100% 3-6
Normal 100% 3-5
overview 3-5
Poster 400% 3-6
reducing 3-5
regulatory information 15-5
requirements, system 15-1

I-4

Index

S
Scan To Fax 3-4, 6-1
scanner
light 3-1, 4-1
unlocking 2-7
scanning
editing pictures 5-7
methods available 5-1
pictures in TWAIN-aware programs 5-3
pictures or text using Scan To Fax 6-1
pictures using PictureScan 5-5
pictures using WinFax PRO 6-2
resolution 5-2
summary table of methods 5-2
text using Acquire Text 5-4
text using Caere OmniPage LE 5-6
tips 5-2
using HP Scan Picture 5-2
self test page 12-2, 12-3
service, copier 14-2
setup
aligning print cartridges 2-24
choosing location for OfficeJet Pro 2-1
connecting cable and power cord 2-12
front panel overlay 2-6
inserting print cartridges 2-10
installing software 2-14
loading paper 2-8
power cord 2-12
setting front panel language and default paper
size 2-14
summary 2-1
unlocking scanner 2-7
unpacking 2-4
shipping copier 14-3
size
copy paper 3-9
software
installing 2-14, 13-2
installing Office 97 patch 13-3
uninstalling 13-1
specifications
environmental 15-5
functional 15-3
physical 15-5
power 15-5
speed 15-2
speed specifications 15-2

supplies
ordering 15-8
support
Adobe 11-6
Caere 11-6
CompuServe 11-3
HP audio tips 11-2
HP FIRST 11-2
Imaging for Internet 11-5
internet 11-1
on-line services 11-1
Symantec 11-7
switch box 2-2
Symantec WinFax PRO 3-4, 6-1
technical specifications 15-2
system requirements 15-1

T
technical specifications
Adobe PhotoDeluxe 15-2
automatic document feeder
requirements 15-4
Caere OmniPage LE 15-2
colors 15-4
copy margins 15-3
copy speed 15-2
duty cycle 15-4
envelope weight 15-4
environmental 15-5
fax resolution 15-4
fonts 15-4
Imaging for Internet 15-2
language 15-4
Microsoft Internet Explorer 15-2
paper sizes 15-4
paper weight 15-4
physical 15-5
power 15-5
printing resolution 15-4
printing speed 15-2
scanning speed 15-2
Symantec WinFax PRO 15-2
text enhancement 3-8
turning it off 3-8
tip, what this label means in the user’s guide 1-2
Tour 10-1
how to run 10-1

transparencies
loading 7-4
tips on using 7-4
transparency film 7-1
loading 7-4
troubleshooting 12-1
Tutorial 10-2
how to run 10-2

U
uninstalling
Adobe PhotoDeluxe 13-2
Caere OmniPage LE 13-2
HP OfficeJet Pro software 13-1
Imaging for Internet 13-2
Microsoft Internet Explorer 13-2
Symantec WinFax PRO 13-2
unlocking scanner 2-7
unpacking HP OfficeJet Pro 2-4

V
vertical alignment 2-25

W
warning, what this label means in the user’s
guide 1-2
warranty 14-1
express service 14-1
preparing your copier for shipment 14-3
returning OfficeJet Pro for service 14-2
upgrades 14-2
what to do before you call 14-2
website
current list of HP papers 7-1
updated product information 11-1

HP OfficeJet Pro User’s Guide

I-5

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Hp Officejet Pro 1175C All In One Printer Users Manual EN_ICECAP

Hp-Officejet-Pro-1175C-Users-Manual-549257 hp-officejet-pro-1175c-users-manual-549257

HP OfficeJet Pro 1175C - (English) User Guide bpu74447

HP Officejet Pro 1175c Printer Manual bpu74447 Troubleshoot HP Officejet Pro 1175c Printer |

1175C to the manual 6e2ff2b6-dc61-4bcc-b101-bbd3c46df26b

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