Hp Personal Computer Unix Workstation Users Manual Service.bk

hp Visualize b2000 UNIX workstation service handbook (a5983-90039) lpv37671

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Service Handbook
HP VISUALIZE B2000 UNIX® Workstation

Manufacturing Part Number: HP Part No. A5983-90039
Printed in USA January 2000
Edition E0100

Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on
equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights
reserved. No part of this document may be photocopied, reproduced or translated to
another language without the prior written consent of Hewlett-Packard Company.

Hewlett-Packard Warranty Statement
HP PRODUCT
HP VISUALIZE Workstations

DURATION OF WARRANTY
One Year

Model B2000
1. HP warrants HP hardware, accessories and supplies against defects in materials and
workmanship for the period specified above. If HP receives notice of such defects during
the warranty period, HP will, at its option, either repair or replace products which
prove to be defective. Replacement products may be either new or like-new.
2. HP warrants that HP software will not fail to execute its programming instructions, for
the period specified above, due to defects in material and workmanship when properly
installed and used. If HP receives notice of such defects during the warranty period, HP
will replace software media which does not execute its programming instructions due to
such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error
free. If HP is unable, within a reasonable time, to repair or replace any product to a
condition as warranted, the customer will be entitled to a refund of the purchase price
upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to new in performance or
may have been subject to incidental use.
5. The warranty period begins on the date of delivery or on the date of installation if
installed by HP. If customer schedules installation or causes installation by HP to be
delayed more than 30 days after delivery, warranty begins on the 31st day from
delivery.
6. Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by
HP, (c) unauthorized modification or misuse, (d) operation outside of the published
environmental specifications for the product, or (e) improper site preparation or
maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN
OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED
WARRANTIES
OR
CONDITIONS
OF
MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
8. HP will be liable for damage to tangible property per incident up to the greater of
$300,000 or the actual amount paid for the product that is the subject of the claim, and
for damages for bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been directly caused by a
defective HP product.
9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Restricted Rights Legend
Use, duplication, or disclosure by the U.S. Government Department of Defense is subject to
restrictions as set forth in paragraph (b)(3)(ii) of the Rights in Technical Data and
Software clause in DFARS 252.227.7013.
© Copyright 2000 Hewlett-Packard Company. All Rights Reserved.
This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced or translated to
another language without the prior written consent of Hewlett-Packard Company.
UNIX is a registered trademark in the United States and other countries, licensed
exclusively through X/Open Company Limited.
© Copyright 1980, 1984 AT&T, Inc.
© Copyright 1979, 1980, 1983 The Regents of the University of California.
This software and documentation is based in part on the Fourth Berkeley Software
Distribution under license from the Regents of University of California.

Printing History
New editions of this manual incorporate all material updated since the previous edition.
Update packages may be issued between editions and contain replacement and additional
pages to be merged into the manual by the user.
The manual part number and printing date indicate its current edition. The manual part
number changes when extensive technical changes are incorporated. The printing date
changes when a new edition is printed. (Minor corrections and updates which are
incorporated at reprint do not cause the date to change.)

HP Part Number

Printing Date

Edition

A5983-90039

January 2000

First

Contents

1. Product Information
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
I/O Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Monitor Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Serial Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
LAN Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Parallel Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
TOC Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Security Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Power Cord Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
USB HP Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
USB HP Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Operating System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Memory Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
2. Configuration
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Workstation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
System Hardware Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Contents

I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Monitor-Type Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3. Troubleshooting
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Flowcharts for Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan Faults and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dealing with a Boot Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Boot Command Notations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISL Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selftest Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chassis Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running System Verification Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running ODE-Based Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PIM Dump Tool to Decode HPMCs . . . . . . . . . . . . . . . . . . . .

42
42
47
48
50
51
51
52
52
52
53
54
77
78
79
79

4. Field Replaceable Units
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Exchange and Non-Exchange Part Numbers . . . . . . . . . . . . . . . . . . . . . 84
FRU Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Power Switch/LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removable Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contents

I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Voltage Regulator Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
System Board Tray Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
5. Block Diagram
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
6. Boot Console Handler
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Boot Console Handler Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Accessing the Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Booting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Resetting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Displaying and Setting Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Displaying and Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . .150
The Monitor Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Displaying the Current Monitor Configuration . . . . . . . . . . . . . . . . .151
Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Setting the Monitor Type with SAM . . . . . . . . . . . . . . . . . . . . . . . . . .152
Setting the Monitor Type at Power On . . . . . . . . . . . . . . . . . . . . . . . .154
Troubleshooting Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Displaying the Current Memory Configuration. . . . . . . . . . . . . . . . . . .156
Memory Information Sample. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Displaying the Status of the I/O Slots . . . . . . . . . . . . . . . . . . . . . . . . . .157
Setting the Auto Boot and Auto Search Flags . . . . . . . . . . . . . . . . . . . .158
Displaying and Setting the Security Mode . . . . . . . . . . . . . . . . . . . . . .159

Contents

Displaying and Setting Fastboot Mode . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying the LAN Station Address . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying PIM Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISL Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . .
ISL User Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining and Updating System Firmware . . . . . . . . . . . . . . . . . . . . .

160
161
162
162
162
163
163
164
165

A. Product Specifications
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DC Magnetic Field Interference. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electromagnetic Compatibility (EMC). . . . . . . . . . . . . . . . . . . . . . . .
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Humidity (Non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leakage Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

168
168
168
168
168
168
168
168
168
169
169
169

B. Regulatory and Safety Statements
Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emissions Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For FCC B Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third-Party Emissions Regulations Compliance . . . . . . . . . . . . . . . . .

172
173
174
174
176

Contents

Special Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . .176
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Laser Safety Statement (U.S.A. Only). . . . . . . . . . . . . . . . . . . . . . . . .176
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . .177
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
C. Related Documentation
HP CE Training CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Service Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Glossary

Contents

Figures

Figure 1-1. Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 1-2. LCD Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 1-3. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 1-4. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 1-5. Rear Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-6. Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 1-7. Security Loop Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 1-8. Closed Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-1. CD Drive Jumper Setting (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 2-2. Memory Slot Numbers and Loading Sequence . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 2-3. PCI Card Slot Numbering and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 3-1. Main (Power on LCD) Troubleshooting Flowchart. . . . . . . . . . . . . . . . . . . . . . 43
Figure 3-2. Console Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 3-3. Bootable Device Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 3-4. HP-UX Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 3-5. Fan Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-1. Exploded View Diagram of the B2000 Workstation FRUs . . . . . . . . . . . . . . . 83
Figure 4-2. Opening the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 4-3. Opening the Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 4-4. Removing the Power Switch/LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 4-5. Removing the CD Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 4-6. Front of the Workstation with the Front Panel Removed . . . . . . . . . . . . . . . . 92
Figure 4-7. Removing the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 4-8. Installing the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Figure 4-9. Tightening the Bracket Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 4-10. Plugging in the Audio, ATAPI, and Power Cables . . . . . . . . . . . . . . . . . . . . . 94
Figure 4-11. Replacing the CD Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 4-12. Removing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . 96
Figure 4-13. Front of Workstation with the Front Panel Removed . . . . . . . . . . . . . . . . . . 97
Figure 4-14. Removing the Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 4-15. Installing the Floppy Disk Drive Blank and Bracket . . . . . . . . . . . . . . . . . . 98
Figure 4-16. Tightening the Bracket Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 4-17. Replacing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . 99
Figure 4-18. Removing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . 100
Figure 4-19. Front of Workstation with the Front Panel Removed . . . . . . . . . . . . . . . . . 100
Figure 4-20. Removing the Floppy Disk Drive Bracket and Blank . . . . . . . . . . . . . . . . . 101
Figure 4-21. Installing the Floppy Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 4-22. Tightening the Bracket Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 4-23. Plugging in the Power and Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figures

Figure 4-24. Replacing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . 103
Figure 4-25. Location of the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 4-26. Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 4-27. Removing the Hard Disk Drive from Its Bracket . . . . . . . . . . . . . . . . . . . . . 106
Figure 4-28. Replacing the Hard Disk Drive Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 4-29. Location of the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 4-30. Removing the T-15 Torx Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 4-31. Positioning the Bracket on to the Hard Disk Drive . . . . . . . . . . . . . . . . . . . 108
Figure 4-32. Mounting the Bracket on to the Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . 108
Figure 4-33. Positioning the Hard Disk Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 4-34. PCI Card Slot Numbering and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 4-35. B2000 System Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 4-36. I/O Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 4-37. Removing the I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 4-38. Location of the Real Time Clock Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 4-39. System Board View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 4-40. DIMM Connectors on the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 4-41. Removing Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 4-42. System Board View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 4-43. Memory Slot Numbers and Loading Sequence . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 4-44. B2000 System Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 4-45. Installing a DIMM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 4-46. Screws Holding the Power Supply in Place . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 4-47. Screws Holding the Power Supply in Place . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 4-48. The Voltage Regulator Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 4-49. Master and Slave Voltage Regulator Modules. . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 4-50. Fan Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 4-51. Removing the Air Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 4-52. Removing the I/O Fan from the Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 4-53. Location of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 4-54. Removing the Air Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 4-55. Removing the Speaker from the Mounting Bracket . . . . . . . . . . . . . . . . . . . 128
Figure 4-56. Screws Holding the System Board Tray Assembly in Place . . . . . . . . . . . . . 130
Figure 5-1. Functional Block Diagram of the B2000 Workstation . . . . . . . . . . . . . . . . . . 134

Tables

Table 1-1. Key Features of the B2000 Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 1-2. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Table 1-3. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Table 1-4. Serial I/O Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 1-5. Audio Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table 3-1. Fan Numbers and Corresponding Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Table 3-2. Chassis Codes for the B2000 Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 4-1. Exchange Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Table 4-2. Non-Exchange Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Table 6-1. System Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Table 6-2. Mnemonic Style Notation for Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Tables

1 Product Information
This chapter provides general product information about the HP VISUALIZE B2000
workstation. This information is provided to help familiarize you with the main features
and components of this workstation.

Product Information
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Product Description
• Front Panel Components
• Rear Panel Components
• Monitors
• Keyboard and Mouse
• Operating System Overview
• Memory

Product Description
The HP VISUALIZE B2000 is an entry-level HP-UX workstation with a 400 MHz PA-RISC
processor in a mid-tower case. It supports 4 memory slots, 4 PCI (Peripheral Connect
Interface) I/O slots, and entry-level and mid-level HP VISUALIZE graphics.
Table 1-1 lists the key features of the HP VISUALIZE B2000 workstation.
Table 1-1. Key Features of the B2000 Workstation
Feature

Description

Processor

400 MHz PA-RISC processor with 1.5 MB cache

Operating
System

HP-UX version 10.20 with the 9912 Additional Core Enhancements (ACE)
software bundle (December 1999)

User Interface

HP Common Desktop Environment (CDE) graphical user interface

Compatibility

Source and binary code compatible with the B- and C-Class product families

Main Memory

Four memory slots supporting 128MB, 256MB, and 512 MB memory DIMMs.
Minimum memory configuration is 256 MB, and maximum is 2 GB.

Internal Storage
Devices

• One standard 9 GB 7200 RPM Ultra2 Wide Low-Voltage Differential
(LVD) SCSI hard disk drive; a second 9 GB 7200 RPM Ultra2 Wide LVD
SCSI hard disk drive is optional
• One standard ATAPI fast CD drive
• One optional 3.5-inch floppy disk drive

Standard
Networking

Ethernet IEEE 802.3, RJ45 Twisted Pair 10/100 BaseT

Chapter 1

Product Information
Chapter Overview

Table 1-1. Key Features of the B2000 Workstation
Feature

Description

Standard I/O

• Two Serial (RS-232) ports
• Two USB (Universal Serial Bus) ports
• One Parallel (IEEE 1284) port
• Four Audio ports (Line In, Line Out, Microphone In, and Headphones Out)

I/O Expansion
Capabilities

Four PCI (Peripheral Connect Interface) slots:
• Two 64-bit PCI-2X slots at 5V, 33 MHz
• Two 32-bit PCI-1X slots at 5V, 33MHz

Monitors
Currently
Supported

• 21-inch, 1280×1024 (stereo capable) color, 75 Hz, VESA
• 21-inch, 1600×1200 color, 75 Hz, VESA
• 19-inch, 1280×1024 color, 75 Hz, VESA

Graphics

• Integrated HP VISUALIZE-fxe graphics chip on the system board
• HP VISUALIZE-fxe graphics card (optional)

Keyboard

USB (Universal Serial Bus) HP keyboard

Mouse

USB (Universal Serial Bus) HP three-button mouse (standard), or
USB HP scroll-wheel mouse (optional)

Chapter 1

Product Information
Front Panel Components

Front Panel Components
Figure 1-1 shows the components that are located on the front panel of the B2000
workstation. The following subsections describe the system LCD, power switch, and the
internal storage devices (including the standard CD drive and optional floppy disk drive)
that are located on the front panel.
Figure 1-1. Front Panel Components
System LCD

Power
Switch

CD Drive
Bay for
Optional
Floppy
Disk Drive

System LCD
The Liquid Crystal Display (LCD) is located on the left side of the front panel as part of the
power switch/LCD assembly. The LCD lights when the workstation power is on. The LCD
has a 2-line display, with up to 16-characters per line. It displays messages about the state
of the system, which are called chassis codes. See the section titled “Selftest Failures” on
page 53 in Chapter 3 for a complete listing of the possible chassis codes which can be
displayed on the LCD.
The following symbols appear on the LCD, representing different system activities.
Figure 1-2. LCD Symbols
Operating system running
Disk Access in progress
Network Receive in progress
Network Transmit in progress

Chapter 1

Product Information
Front Panel Components

Power Switch
The power switch is also located on the left side of the front panel as part of the power
switch/LCD assembly. Use the power switch to power the workstation on and off.
When you press the power switch to power off the workstation, the operating system
executes an automatic shutdown -q command. This prevents any damage to programs
and data on the system disk.
Pressing the power switch on again automatically boots up the HP-UX operating system, if
the system has been configured to auto boot. For information on setting auto boot, refer
to the section “Setting the Auto Boot and Auto Search Flags” on page 158.

Internal Storage Devices
The B2000 workstation supports the following internal storage devices:
• Up to two hard disk drives
• One CD drive
• Optionally, one floppy disk drive
The following subsections describe these internal storage devices.
Hard Disk Drives
The B2000 workstation has one 9 GB 7200 RPM Ultra2 Wide Low-Voltage Differential
(LVD) SCSI hard disk drive as a standard component. Optionally, the workstation also
supports a second 9 GB 7200 RPM Ultra2 Wide LVD SCSI hard disk drive.
CD Drive
The B2000 workstation has one ATAPI fast CD drive as a standard component. Figure 1-3
shows the operating features of the CD drive, and Table 1-2 describes these features.
NOTE

The B2000 workstation supports one CD drive only.

Figure 1-3. CD Drive Features
Disk
Tray

Headphones
Jack

Chapter 1

Emergency
Eject Hole

Audio
Control
Thumbwheel

Busy
Indicator

Eject
Button

Product Information
Front Panel Components

Table 1-2. CD Drive Features
Feature

Purpose

Disk Tray

Holds the CD disk. (Note that this style of CD drive does not
use a disk caddy.)

Headphones Jack

Allows headphones to be connected to the CD drive for audio.

Audio Control Thumbwheel

Controls the volume of a CD disk that has audio.

Busy Indicator

Lights during a data access operation and blinks during a
data transfer. The indicator blinks initially and then stays lit
when there is one of the following.
• A defective disk
• A disk insertion error (for example, an upside down disk)
• No disk present

Eject Button

Opens the disk tray so that a CD disk may be inserted in it or
removed from it. When the CD drive is in use, press the eject
button for more than one second to open the disk tray. (Note
that the disk tray does not open if the workstation power is
off.) Then press it again to close the disk tray.

Emergency Eject Hole

Opens the disk tray when you insert a paper clip into it. Used
when the workstation does not have power and the disk tray
cannot be opened by pressing the eject button.

NOTE

The audio features of the CD drive are supported through applications only.
One such application is xmcd. The xmcd utility is not a part of HP-UX; it can
be downloaded from the web at this URL:
http://metalab.unc.edu/tkan/xmcd

Chapter 1

Product Information
Front Panel Components

Floppy Disk Drive (Optional)
The optional floppy disk drive is a 3.5-inch form factor device with a PC/AT interface. It
connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The
floppy disk drive has up to 1.44 MB capacity depending on the media and format used.
Figure 1-4 shows the features of the floppy disk drive, and Table 1-3 describes these
features.
NOTE

The B2000 workstation supports one floppy disk drive only.

Figure 1-4. Floppy Disk Drive Features

Activity LED

Eject Button

Table 1-3. Floppy Disk Drive Features
Feature

Purpose

Activity LED

Illuminates during a data access operation and
blinks during a data transfer.

Eject Button

Ejects a floppy disk from the drive when pressed.

Chapter 1

Product Information
Rear Panel Components

Rear Panel Components
This section describes the following components that are located on the rear panel of the
B2000 workstation:
• I/O slots
• Monitor connector
• Serial (RS-232) connectors
• USB (Universal Serial Bus) connectors
• LAN (Ethernet IEEE 802.3, RJ45 Twisted Pair 10/100 BaseT) connector
• Parallel (IEEE 1284) connector
• Audio connectors (Line In, Line Out, Microphone In, and Headphones Out)
• TOC (Transfer Of Control) button
• Security loop
• Power cord connector
Figure 1-5 shows the locations of the components on the rear panel of the B2000
workstation. The following subsections describe each of these components.
Figure 1-5. Rear Panel Components

Four I/O Slots

Monitor Connector

Security Loop

Two Serial Connectors
Two USB Connectors
LAN Connector

USB Cable Clip

Parallel Connector
Four Audio Connectors:
Line In
Line Out
Microphone In
Headphones Out
TOC Button

Power Cord
Connector

Chapter 1

Product Information
Rear Panel Components

I/O Slots
The four I/O slots located at the top left of the rear panel are PCI (Peripheral Connect
Interface) slots, which can be used for add-on I/O interface cards. There are two PCI-2X
slots and two PCI-1X slots, which are defined as follows:
Slot 1: 64-bit PCI-2X at 5V, 33 MHz
Slot 2: 64-bit PCI-2X at 5V, 33 MHz
Slot 3: 32-bit PCI-1X at 5V, 33 MHz
Slot 4: 32-bit PCI-1X at 5V, 33 MHz

Monitor Connector
The B2000 workstation has an integrated HP VISUALIZE-fxe graphics chip on the system
board. Thus, the monitor connector on the rear panel of the workstation connects the
monitor to this graphics chip on the system board.

Serial Connectors
There are a variety of pointing devices (such as a mouse or trackball) or peripheral devices
(including printers, plotters, modems, and scanners) that can be attached to the two
RS-232 Serial Input/Output (SIO) ports on the rear panel of this workstation. Refer to the
label on the rear of the workstation to locate serial port 1 and serial port 2. Consult the
documentation that accompanies each pointing device or peripheral device for specific
information concerning its use.
The SIO ports are programmable, allowing functions such as bit rate, character length,
parity, and stop bits to be set. You can set these by using the HP-UX System
Administration Manager (SAM) utility, or by selecting a system special device file with the
functions already programmed. The SIO ports are used as interfaces for serial
asynchronous devices to the CPU.
Table 1-4 shows the SIO connector pin listings. The serial connectors are 9-pin D-sub
connectors. Signal names are those specified in the EIA RS-232 standard.
Table 1-4. Serial I/O Pins
Pin No.

Signal

Description

DCD

Data Carrier Detect

RXD

Receive Data

TXD

Transmit Data

DTR

Data Terminal Ready

GND

Ground

DSR

Data Set Ready

Chapter 1

Product Information
Rear Panel Components

Table 1-4. Serial I/O Pins
Pin No.

Signal

Description

RTS

Request To Send

CTS

Clear To Send

Ring Indicator

USB Connectors
The USB connectors located on the rear panel of the workstation provide interfaces for the
keyboard and mouse to the system. These USB connectors support only the HP keyboard,
HP mouse, USB hub, or other HP-recommended USB devices. The keyboard and mouse
may be plugged into either USB connector on the rear of the workstation or plugged into
the USB hub. No other USB configuration is currently supported. Consult the
documentation that accompanies each USB input device for specific information
concerning its use.
NOTE

The USB HP keyboard and USB HP three-button mouse are shipped with the
B2000 workstation. The USB hub and USB HP scroll-wheel mouse may be
ordered separately.

For more information on USB, see the Universal Serial Bus website at the following URL:
http://www.usb.org

CAUTION

Use of USB devices other than those approved by HP may result in
unpredictable functionality and inferior performance of the B2000
workstation.

NOTE

The USB cable clip on the rear of the workstation (see Figure 1-5 on page 22)
provides strain relief for USB cables. To secure USB cables, open the cable
clip, loop the cables through the clip, and snap it closed.

LAN Connector
The B2000 workstation has one built-in, Ethernet IEEE 802.3, RJ45 Twisted Pair (TP)
connector for 802.3 (Ethernet) or 10/100BaseT networking. The workstation automatically
selects the correct network setting.

Parallel Connector
The 25-pin HP Parallel I/O interface uses IEEE 1284 I/O interface protocols to support
peripheral devices such as printers and plotters. Consult the documentation that
accompanies each peripheral device for specific information concerning its use.

Chapter 1

Product Information
Rear Panel Components

Audio Connectors
The B2000 workstation has audio-input and -output capabilities through external input
and output connectors on the rear panel and through an internal speaker. The sound is
16-bit, 44 kHz (CD-quality).
As shown in Figure 1-6, the workstation’s rear panel contains four audio connectors: Line
In, Line Out, Microphone In, and Headphones Out.
Figure 1-6. Audio Connectors
Line In

Line Out

Microphone In

Headphones Out

The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends
using gold-plated plugs available through audio retailers for best quality recording and
playback through the external connectors.
Table 1-5 summarizes the audio electrical specifications for the B2000 workstation.
Table 1-5. Audio Electrical Specifications
Frequency Response

25 Hz to 20 kHz

Input Sensitivity/Impedance:
Line In
Microphone In

2.8Vp-p/10Kohm
40mVp-p/47Kohm

Maximum Output Level/Impedance:
Line Out
Headphones Out

2.8Vp-p/920ohm
5.6Vp-p/110ohm

TOC Button
The TOC (transfer of control) button interrupts the system and transfers control from the
default device to an auxiliary device. A transfer of control saves the state of the processor
in Processor Internal Memory (PIM) and begins execution of recovery software at a
nonzero location specified by a special location in Page Zero called MEM_TOC. The TOC
code is protected by a checksum.

Chapter 1

Product Information
Rear Panel Components

Security Loop
There is also a security loop on the rear panel of the B2000 workstation. The security loop
allows you to lock the workstation’s left side panel, thus securing the internal components
of the workstation. Figure 1-7 provides a view of the security loop.
Figure 1-7. Security Loop Components

Security
Loop Pin
Hole

Security
Loop Pin
and Spring

To lock the workstation’s left side panel, follow these steps:
1. Make sure the workstation’s left side panel is closed, as shown in Figure 1-8.
Figure 1-8. Closed Left Side Panel
Workstation’s
Front Panel

Left Side Panel
(Using the Front
Panel as Reference)

Chapter 1

Product Information
Monitors

2. Push the security loop’s pin into the security loop pin hole, and insert the padlock’s latch
through the holes at the top and bottom of the security loop. This locks the left side
panel.
3. Lock the padlock. The workstation’s left side panel is now secure.

Power Cord Connector
Plug the workstation’s power cord into the power cord connector to provide AC power to
the system.

Monitors
The B2000 workstation supports monitors set to one of the following resolutions:
• 1280×1024 color (stereo capable), 75Hz, VESA
• 1600×1200 color, 75Hz, VESA
• 1280×1024 color, 75 Hz, VESA
The workstation must have either an HP-supported monitor running at 75 Hz with a
1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5
BNC connectors (RGB, vertical sync, horizontal sync) will function.
NOTE

The HP VISUALIZE-fxe graphics card will not function with older HP monitor
types that use a sync on green signal. This includes monitors such as the
HP 1097A/B/C/D, A2088A, and A2828A/B that only have 3 BNC connectors.

Note that you can connect the B2000 workstation to earlier HP monitors with 15-pin
miniature D-Sub cables using the A4168A adapter shipped with the workstation’s
accessory kit.
Before using a monitor, you should become familiar with its controls, connectors, and
indicators. For information about using a monitor, see the documentation that came with
the monitor.

Chapter 1

Product Information
Keyboard and Mouse

Keyboard and Mouse
USB HP Keyboard
The HP VISUALIZE B2000 workstation supports a USB HP keyboard. The keyboard
shipped with the workstation provides a localized PC-104, PC-105, PC-106, or JIS-109
compatible input device for USB-equipped PA-RISC workstations and other
USB-compatible computers that support the HP-UX operating system. The keyboard
includes a captive cable terminated in a USB Style A connector.
The USB keyboard is designed specifically for use with HP workstations. All keyboard
models with the exception of the JIS-109 layout may also be compatible with conventional
personal computers.
Some applications may expect to use keycodes generated by keys existing on other types of
keyboards. Consult the documentation that accompanies each input device for specific
information concerning its use.

NOTE

HIL and PS/2 devices are not supported by the B2000 workstation.

USB HP Mouse
The HP VISUALIZE B2000 workstation supports a USB HP mouse. The USB HP
three-button mouse is standard, whereas the USB HP scroll-wheel mouse is optional.
For general information on the various cursor shapes associated with different areas of HP
CDE while using a mouse, see the Using Your HP Workstation manual.

Chapter 1

Product Information
Operating System Overview

Operating System Overview
The B2000 workstation runs the HP-UX operating system version 10.20 with the 9912
Additional Core Enhancements (ACE) software bundle (December 1999). To verify which
version of the operating system is running on a B2000 workstation, use the command
swlist in a terminal window. Note that the ACE software bundle releases are also
available at the following URL:
http://software.hp.com/
The B2000 workstation is an Instant Ignition system (that is, a system with preloaded
software). It has X-Windows, HP’s graphical user interface, and HP CDE (Common
Desktop Environment) already installed and configured. If the Instant Ignition system
does not have the kernel preconfigured with all of the required device drivers, refer to the
Managing Systems and Workgroups manual to configure the kernel. If you have any
questions about Instant Ignition, refer to the Using Your HP Workstation manual.
Note that you can find both of the manuals mentioned in the previous paragraph on HP’s
documentation website at the following URL:
http://www.docs.hp.com/

Chapter 1

Product Information
Memory

Memory
The B2000 workstation has four slots for memory DIMMs. You can install only 128 MB,
256 MB, or 512 MB DIMMs in these slots. The minimum memory configuration for a
B2000 workstation is 256 MB, and the maximum is 2 GB.
To install memory DIMMs, refer to “Replacing or Installing Additional Memory DIMMs”
on page 115.
CAUTION

If memory is installed improperly or is defective, the B2000 workstation’s
operating system will not boot-up, and a DIMM error chassis code will appear
in the LCD. If an error does occur, refer to Chapter 3, “Troubleshooting.”

Memory Failures
The HP VISUALIZE B2000 system (with HP-UX 10.20 and later) uses Memory Page
Deallocation, a feature that allows the system to provide information to the operating
system about memory failures.
You can use the memrpt command with the detail switch to obtain information about the
Memory Page Deallocation Table (PDT) as well as single bit errors logged by the system,
by typing the following:
# /usr/sbin/sysdiag Enter
DUI>logtool Enter
LOGTOOL>memrpt detail

Enter

The PDT can also be checked using the pdt command in the Service menu of the Boot
Console Handler (refer to Chapter 6). If you replace a defective DIMM, use the Service
Menu’s pdt clear command to clear out the PDT.

Chapter 1

2 Configuration
This chapter provides details about setting up and changing the workstation and system
hardware configuration for the HP VISUALIZE B2000 workstation.

Configuration
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Workstation Configurations
• System Hardware Configurations
— Internal Storage Devices
— Memory
— I/O Cards
— Monitor-Type Selection

Workstation Configurations
Refer to the HP Workstations website for a complete list of supported accessories,
peripherals, and operating system versions for the HP VISUALIZE B2000 workstation. The
URL for the website is:
http://hp.unixworkstations.com

System Hardware Configurations
This section provides information for setting up or changing the configuration of the Field
Replaceable Units (FRUs) for the B2000 workstation.

Internal Storage Devices
Hard Disk Drive Configuration
The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI
interfaces on the system board within the B2000 workstation. Hence, SCSI IDs do not need
to be set for the hard disk drives (up to two) installed in this workstation. From top to
bottom, the pre-set SCSI IDs for hard disk drives are: 6 and 5.
Similarly, no jumpers are installed at the factory, nor is any jumper installation required at
the customer’s site, on the hard disk drive model supported with the B2000 workstation.
To remove and replace or install a hard disk drive, see the section titled “Hard Disk
Drives” on page 104. Also see the next subsection, “Configuring a Hard Disk Drive as a File
System,” when removing or installing a hard disk drive.

Chapter 2

Configuration
System Hardware Configurations

Configuring a Hard Disk Drive as a File System
This section describes how to use SAM to add a hard disk drive to the workstation as a file
system and how to remove the hard disk drive from the workstation. For more information
about configuring a hard disk drive, refer to the Managing Systems and Workgroups
manual.
The procedures in this section require you to log in as root. If you cannot log in as root,
contact the system administrator.
Adding a Hard Disk Drive as a File System
To add a hard disk drive as a file system using SAM, do the following:
1. Log in as root.
2. Move the mouse pointer to the Application Manager control for tools and click the left
mouse button. Alternatively you can execute sam at a terminal window command
prompt and skip to step 5.

3. Double-click on the System_Admin icon in the Application Manager window.

Chapter 2

Configuration
System Hardware Configurations

4. Double-click on the Sam icon in the Application Manager -- System_Admin window.
If you are root, the System Application Manager (SAM) will appear on the screen.

5. Double-click on the Disks and File Systems icon.

6. Double-click on the Disk Devices icon.

The following screen message is displayed:
Scanning the system’s hardware...
The Disk and File Systems window opens containing a list of drives installed in this
workstation. From the list of devices, choose the hard disk drive you would like to
configure as a file system by clicking on the device to highlight it.
7. Click on Add in the Actions menu. For this example you will select the item Not Using
the Logical Volume Manager. However, you can select any appropriate item from the
Actions menu.
8. Enter the mount directory name (for example, /disk1) in the Mount Directory field of
the Add Disk without LVM window.
9. Click on the OK button in the Add Disk without LVM window. You will need to wait
for a short time before the new file system is created and the hard disk drive is
mounted. When the Add Disk without LVM window disappears and HFS appears in
the Use column of the Disk and File Systems window, your task will be complete.

Chapter 2

Configuration
System Hardware Configurations

Removing a Hard Disk Drive as a File System
To remove a hard disk drive as a file system using SAM, do the following:
1. Log in as root.
2. Move the mouse pointer to the Application Manager control for tools and click the left
mouse button. Alternatively you can execute sam at a terminal window command
prompt and skip to step 5.

3. Double-click on the System_Admin icon in the Application Manager window.

4. Double-click on the Sam icon in the Application Manager -- System_Admin window.
If you are root, the System Application Manager (SAM) will appear on your screen.

5. Double-click on the Disks and File Systems icon.

Chapter 2

Configuration
System Hardware Configurations

6. Double-click on the Disk Devices icon.

The following screen message is displayed:
Scanning the system’s hardware...
The Disk and File Systems window opens containing a list of devices installed in this
workstation. From the list of devices, choose the hard disk drive you would like to
remove (unmount) by highlighting that device.
7. Click on Remove in the Actions menu. In the window that next appears, click on the
Yes button. This will unmount the file system located on the hard disk drive you are
removing from the workstation. You will need to wait for a short time before the new file
system is unmounted. The file system is successfully unmounted when you see Unused
in the Use column.

Chapter 2

Configuration
System Hardware Configurations

CD Drive Configuration
The CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within
the B2000 workstation via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power
cable. No interface addressing is required for the CD drive.
However, as shown in Figure 2-1, the CD drive should have a jumper set on the CSEL
(Cable Select) selection pins. (The CD drive should ship from the factory already jumpered
for CSEL.)
CAUTION

CD drives are susceptible to mechanical and electrostatic shock. When
handling the drive, always wear the static-grounding wrist strap that came in
the CD drive kit. Always handle the drive carefully.

Figure 2-1. CD Drive Jumper Setting (Rear View)

Jumpered for CSEL
To remove and replace a CD drive in the B2000 workstation, see the section titled
“Removing and Replacing a CD Drive” on page 91.

Floppy Disk Drive (Optional) Configuration
The optional 3.5-inch floppy disk drive requires no ID, switch, or jumper settings. To
remove a floppy disk drive from the B2000 workstation, see the section titled “Removing a
Floppy Disk Drive” on page 96. To replace or install a floppy disk drive, see the section
titled “Replacing or Installing a Floppy Disk Drive” on page 99.
CAUTION

Chapter 2

Floppy disk drives are susceptible to mechanical and electrostatic shock.
When handling the drive, always wear the static-grounding wrist strap that
came in the floppy disk drive kit. Always handle the drive carefully.

Configuration
System Hardware Configurations

Memory
The B2000 workstation has 4 memory slots, labeled SL0 through SL3. Memory can be
configured from 256 MB to 2 GB for the B2000 workstation. Memory does not have to be
configured in pairs for the B2000, but must be loaded in the order shown in Figure 2-2.
Notice the alternating load pattern by location on the system board.
Figure 2-2. Memory Slot Numbers and Loading Sequence

SL0

Load 1st

SL3

Load 4th

SL1

Load 2nd

SL2

Load 3rd

Memory Slots
(4 Slots)

The B2000 workstation supports 128 MB, 256 MB, and 512 MB DIMMs. If you will install
different sizes of memory DIMMs in a particular workstation, load the largest size first
and then the smaller size for maximum performance. For example, load a 256 MB DIMM
in slot 0 (SL0) and then load a 128 MB DIMM in slot 1 (SL1).
CAUTION

The memory DIMMs must be installed in the correct order, else the
workstation will not boot properly.

NOTE

Users who wish to achieve both maximum performance and maximum future
capacity are advised to use 512 MB DIMMs exclusively.

To remove DIMMs, see the section titled “Removing Memory DIMMs” on page 114. To
replace or install DIMMs, see the section titled “Replacing or Installing Additional
Memory DIMMs” on page 115. Note that there is a system label on the floor of the
workstation’s interior showing the memory loading order for the B2000.
Use the Boot Console Handler to verify that the workstation recognizes the installed
memory. See “Displaying the Current Memory Configuration” on page 156.

Chapter 2

Configuration
System Hardware Configurations

I/O Cards
The B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots
for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size
(PCI-1X) slots. See Figure 2-3 for a brief description of slot capabilities.
Figure 2-3. PCI Card Slot Numbering and Capabilities
Slot 1

64-bits, 5V, 33MHz

Slot 2

64-bits, 5V, 33MHz

Slot 3

32-bits, 5V, 33MHz

Slot 4

32-bits, 5V, 33MHz

To remove and replace or install I/O cards, see the section titled “I/O Cards” on page 110.
NOTE

Chapter 2

If you are installing an additional HP VISUALIZE-fxe graphics card, after you
connect the monitor to the additional graphics card, you must change the
graphics path for that monitor. To do this, see the section “Displaying and
Setting the Monitor Type” on page 150.

Configuration
System Hardware Configurations

Monitor-Type Selection
The B2000 workstation supports monitors set to one of the following resolutions:
• 1280×1024 color (stereo capable), 75Hz, VESA
• 1600×1200 color, 75Hz, VESA
• 1280×1024 color, 75 Hz, VESA
The workstation must have either an HP-supported monitor running at 75 Hz with a
1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5
BNC connectors (RGB, vertical sync, horizontal sync) will function.
NOTE

Note that you can connect the B2000 workstation to earlier HP monitors with 15-pin
miniature D-Sub cables using the A4168A adapter shipped with the workstation’s
accessory kit.
The monitor type does not have to change since the B2000 workstation is set up to
support the monitors listed above. However, if for some reason the monitor type needs to
change, refer to Chapter 6, “Boot Console Handler.”

Chapter 2

3 Troubleshooting
This chapter provides information about isolating a failing component, known as a Field
Replaceable Unit (FRU), in the HP VISUALIZE B2000 workstation.

Troubleshooting
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Flowcharts for Troubleshooting
• Identifying LCD-Indicated Conditions
• Fan Faults and Warnings
• Dealing with a Boot Failure
• Selftest Failures
• Memory Failures
• Running System Verification Tests
• Running ODE-Based Diagnostics
• Using the PIM Dump Tool to Decode HPMCs
To troubleshoot an HP VISUALIZE B2000 workstation, you must be familiar with the
HP-UX operating system. You should also be familiar with the boot ROM diagnostics and
the Mesa (Support Tools Manager) online tests, which we describe in this chapter.
As a super-user who is troubleshooting an HP-UX system, you should be able to shutdown
and reboot a system, start and stop processes, and examine error logs. You should also be
able to use systems utilities such as ioscan to check device files and configurations,
swlist to show loaded patches and software bundles, and SAM to configure and show
enabled services and configurations. You should also be familiar with STM, the online
diagnostics tool. You can view man pages on any of these online utilities or commands.
Note any error or status messages, then run the power-up boot ROM diagnostics, known as
Self Test. If the Self Test diagnostics fail, replace the FRU that is indicated. If the tests
pass, but you still suspect a problem, run the ISL diagnostics and Mesa (Support Tools
Manager) online tests.
For a complete description of using ISL diagnostics and Mesa (Support Tools Manager),
refer to the following website URL:
http://wojo.rose.hp.com/

Flowcharts for Troubleshooting
The following four figures contain troubleshooting flowcharts you can follow to isolate a
failing Field Replaceable Unit (FRU). Figure 3-1 contains the main (power on LCD)
troubleshooting flowchart. Figures 3-2 through 3-4 then contain flowcharts for console,
bootable device, and HP-UX troubleshooting, respectively.

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-1. Main (Power on LCD) Troubleshooting Flowchart

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-2. Console Troubleshooting Flowchart

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-3. Bootable Device Troubleshooting Flowchart

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-4. HP-UX Troubleshooting Flowchart

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Identifying LCD-Indicated Conditions
The B2000 workstation uses an LCD panel to display firmware/OS progress codes. The
codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by
a 4-digit hexadecimal number identifying the code module being executed. The mnemonics
and their meanings are:
FLT

A hardware error has been detected

TST

Hardware being tested

INI

Hardware being initialized

SHU

System being shutdown

WRN

A non-optimal or unusual operating condition exists

RUN

Computer is running operating system

In general, the LCD display has the following format:

FFFFFF

Line 1

DDDDDDDDDDDDDDDD

Line 2

MMM

CCCC:

MMM

Three-character chassis code mnemonic

CCCC

Four-digit hexadecimal code

FFFFFF

Six-character Field Replaceable Unit (FRU) description

DDDDDDDDDDDDDDDD Description of the chassis code
If the system encounters an FLT code while the system is booting, the FLT code is
interpreted and a message is displayed. For example, you may have information similar to
the following in the LCD:
FLT

Three-character chassis code mnemonic

30FC

Four-digit hexadecimal code

SYS BD

Six-character Field Replaceable Unit (FRU) description

bad sys bd id

Description of the chassis code

Chapter 3

Troubleshooting
Fan Faults and Warnings

Fan Faults and Warnings
This section provides the fault (FLT) and warning (WRN) messages you will see in the LCD if
there is a problem with a fan in the B2000 workstation.
A chassis code which indicates that a fan has failed (FLT D01n) or is running too slowly
(WRN D02n) within a B2000 workstation specifies the fan number, n. Table 3-1 lists the fan
numbers and their names. To locate the correct fan, see Figure 3-5 on the next page.
Table 3-1. Fan Numbers and Corresponding Names
Fan Number (n)

Name of the Fan

I/O fan

System fan

Processor fan

Here is an example of a fault message for the system fan (4):
FLT D014 SYS BD
fan 4: failure!

Here is an example of a warning message for the processor fan (5):
WRN D025 SYS BD
fan 5: too slow!

Chapter 3

Troubleshooting
Fan Faults and Warnings

Figure 3-5. Fan Locations

I/O Fan (2)

System
Fan (4)

Processor
Fan (5)

In the case of a fan problem, you will need to replace:
• The fan itself, if it is either an I/O fan (2) or a system fan (4).
• The entire system board tray assembly, if it is a processor fan (5) (that is, the fan
mounted on the PA-RISC microprocessor on the system board).
See Chapter 4 for the procedures you should follow to remove and replace a fan.

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Dealing with a Boot Failure
To start this workstation from an operating system stored on a device different from the
usual boot device, to boot from a different disk, or to boot from another type of device (such
as an alternate hard disk or CD), see the following situations and examples that use the
Boot Console Handler. To access the Boot Console Handler, see Chapter 6.
• To boot from a known device containing a bootable operating system, type the following
at the prompt and press Enter:
Main Menu: Enter a command or a menu > boot device
where device is the hardware path to the device, specified in Mnemonic Style Notation
For example, to boot an operating system stored on a DDS-format tape in a drive
located at “scsi.1.0,” go to the Main Menu of the Boot Console Interface and then type
the following command at the prompt and press Enter:
Main Menu: Enter a command > boot scsi.1.0
The operating system on the specified device is used to start the workstation.
• To interact with the Initial System Loader (ISL) before booting the workstation, type
the following at the prompt and press Enter:
Main Menu: Enter a command or a menu > boot device
You are prompted: Interact with ISL (Y or N) > y
Answering yes (y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix for HP-UX 10.20) on the root disk
(scsi.6.0) has become corrupted, boot the workstation from the backup kernel
(/stand/vmunix.prev for HP-UX 10.20) by typing the following at the ISL> prompt
and press Enter:
ISL> hpux /stand/vmunix.prev
• To find the location of the bootable operating systems on the various media in the file
system, use the search ipl command.

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Searching for Bootable Media
To list all devices that may contain bootable media, go to the Main Menu of the Boot
Console Interface and then type the following at the prompt:
Main Menu: Enter a command or a menu > search ipl
The search may turn up more devices than there are lines on the display. If using a text
terminal, you can control the progress of the search from the terminal’s keyboard by
performing the following steps:
• To hold the display temporarily, press Ctrl S
• To continue the display, press Ctrl Q
• To halt the search, press Esc
These flow-control commands do not work with a bitmapped display, but such a display can
show more than forty lines of text, so they are unnecessary.
To search for devices of just one type that actually contain bootable media, go to the Main
Menu of the Boot Console Interface and then type the following at the prompt:
Main Menu: Enter a command > search ipl device_type
where device_type is one of the following:
• scsi is the built-in fast, Ultra2 Wide LVD (Low Voltage Differential) SCSI bus.
• lan is all connections to the built-in LAN.
• ide is the built-in CD drive.
• pcin is an optional plug-in device in PCI slot number n.
• disk is any bootable device other than LAN.

Stable Storage
Stable Storage is non-volatile memory associated with each PA-RISC processor module.
Stable storage is used by the processor (CPU) to store device path information, the state of
the boot flags, HPMC error information, and operating system initialization data.

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Boot Command Notations
The boot command supports the following two notations:
• Mnemonic
• Path number
Type help scsi or help lan for more information on the boot path parameters.
Here are examples of mnemonic notation:
• boot with no parameters selects the primary boot path in stable storage.
• boot with the alternate or alt parameter selects the alternate boot path in stable
storage.
Here is an example of path number notation:
• boot p1 attempts to boot from the second path in a list generated by a previous search
command.

Supported Boot Paths
SCSI devices are bootable when connected to the SCSI port on the system. Diskless
workstations can only boot from the LAN port on the system board. The workstation can
be booted from the CD-ROM for software installation.

ISL Environment
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an off-line platform to execute diagnostic
and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external media
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine during the
Boot Administration environment.
The ISL environment provides the following capabilities:
• Execute user-entered commands to modify boot device paths and boot options in stable
storage.
• Run off-line diagnostic programs and utilities.
• Provide automatic booting of the HP-UX operating system after power-on or reset.
The ISL program provides a stand-alone environment for loading off-line diagnostic and
utility programs from the LIF directory. The ISL program also provides user commands to
configure the boot parameters into Stable Storage.

Chapter 3

Troubleshooting
Selftest Failures

Selftest Failures
Chassis codes are the key to debugging selftest errors. If a failure is found during selftest,
chassis codes are displayed in the LCD. The procedure for using these codes to debug a
failure is as follows:
1. Using Table 3-2, which starts on the next page, find the chassis code listed on the LCD.
2. To get additional information about failures from the Boot Console Handler, use the
Service Menu’s pim, pdt, and ChassisCodes commands.
In the following table, the FRU column shows messages printed on the LCD that refer to
system FRUs. Only FLT codes have FRUs associated with them. Some WRN codes are also
device specific, especially to IODC calls; for example, 8xxx codes. TST and INI codes do not
necessarily correspond to any FRU. All codes are listed in numeric order.
NOTE

Chapter 3

Because the B2000 workstation is a single-board system, references to the
I/O BD (I/O board) in chassis codes displayed on the LCD and listed in Table
3-2 are actually references to the SYS BD (system board).

Troubleshooting
Selftest Failures

Chassis Codes
Table 3-2. lists all of the chassis codes for the B2000 workstation.
Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

1n01

SYS BD

HPMC occurred

CPU n detected an unexpected HPMC.

FLT

1n02

SYS BD

powerfail intrpt

CPU n detected an unexpected power fail
interrupt.

FLT

1n03

SYS BD

recvry cntr trap

CPU n detected an unexpected recovery
counter trap.

FLT

1n04

SYS BD

external intrrpt

CPU n detected an unexpected external
interrupt.

FLT

1n05

SYS BD

LPMC occurred

CPU n detected an unexpected LPMC.

FLT

1n06

SYS BD

ITLB mis/Ipg flt

CPU n detected an unexpected ITLB miss
or instruction page fault.

FLT

1n07

SYS BD

I mem prot trap

CPU n detected an unexpected instruction
memory protection trap.

FLT

1n08

SYS BD

illegal inst trp

CPU n detected an unexpected illegal
instruction trap.

FLT

1n09

SYS BD

break instr trap

CPU n detected an unexpected break
instruction trap.

FLT

1n0A

SYS BD

privilgd op trap

CPU n detected an unexpected privileged
operation trap.

FLT

1n0B

SYS BD

privlgd reg trap

CPU n detected an unexpected privileged
register trap.

FLT

1n0C

SYS BD

overflow trap

CPU n detected an unexpected overflow
trap.

FLT

1n0D

SYS BD

conditional trap

CPU n detected an unexpected conditional
trap.

FLT

1n0E

SYS BD

assist exep trap

CPU n detected an unexpected assist
exception trap.

FLT

1n0F

SYS BD

DTLB mis/Dpg flt

CPU n detected an unexpected DTLB
miss or data page fault.

FLT

1n10

SYS BD

non-acc ITLB mis

CPU n detected an unexpected non-access
ITLB miss fault.

FLT

1n11

SYS BD

non-acc DTLB mis

CPU n detected an unexpected non-access
DTLB miss or data page fault.

FLT

1n12

SYS BD

data mem prot tr

CPU n detected an unexpected data
memory protection trap.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

1n13

SYS BD

data mem brk trp

CPU n detected an unexpected data
memory break trap.

FLT

1n14

SYS BD

TLB dirty bit tr

CPU n detected an unexpected TLB dirty
bit trap.

FLT

1n15

SYS BD

page refrnce trp

CPU n detected an unexpected page
reference trap.

FLT

1n16

SYS BD

assist emul trap

CPU n detected an unexpected assist
emulation trap.

FLT

1n17

SYS BD

hi-priv xfer trp

CPU n detected an unexpected
higher-privilege transfer trap.

FLT

1n18

SYS BD

lo-priv xfer trp

CPU n detected an unexpected
lower-privilege transfer trap.

FLT

1n19

SYS BD

taken branch trp

CPU n detected an unexpected
taken-branch trap.

FLT

1n1A

SYS BD

data mem acc rts

CPU n detected an unexpected data
memory access rights trap.

FLT

1n1B

SYS BD

data mem prot ID

CPU n detected an unexpected data
memory protection ID trap.

FLT

1n1C

SYS BD

unalign data ref

CPU n detected an unexpected unaligned
data reference trap.

FLT

1n1D

SYS BD

perf mon intrrpt

CPU n detected an unexpected
performance monitor interrupt.

TST

1n20

SYS BD

CPUn basic test

CPU n is starting its basic operations
self-test.

TST

1n21

SYS BD

CPUn alu test

CPU n is starting its arithmetic and
logical unit self-test.

TST

1n22

SYS BD

CPUn branch test

CPU n is starting its branch instruction
self-test.

TST

1n23

SYS BD

CPUn arith cond

CPU n is starting its arthimetic condition
self-test.

TST

1n24

SYS BD

CPUn bit opers

CPU n is starting its bit operation
instruction self-test.

TST

1n25

SYS BD

CPUn cntrl regs

CPU n is starting its control register
self-test.

TST

1n26

SYS BD

CPUn ext intrpt

CPU n is starting its external interrupt
self-test.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

TST

1n27

SYS BD

CPUn itimer test

CPU n is starting its interval timer
self-test.

TST

1n28

SYS BD

CPUn multi-media

CPU n is starting its multi-media
instructions self-test.

TST

1n29

SYS BD

CPUn shadow reg

CPU n is starting its shadow register
self-test.

TST

1n2A

SYS BD

CPUn diagnse reg

CPU n is starting its diagnose register
self-test.

TST

1n2B

SYS BD

CPUn rdr test

CPU n is starting its remote diagnose
register self-test.

TST

1n2C

SYS BD

CPUn bypass test

CPU n is starting its integer bypass
operation self-test.

TST

1n30

SYS BD

CPUn start est

CPU n is starting its early (pre-memory)
self-tests.

WRN

1n31

SYS BD

CPUn skip est

CPU n is bypassing its early self-tests to
save time.

FLT

1n32

SYS BD

CPUn bad tst mod

CPU n detected an unsupported system
mode.

INI

1n3C

SYS BD

CPUn initialize

CPU n is initializing after self-tests.

TST

1n3E

SYS BD

CPUn exit est

CPU n finished its early self-tests.

TST

1nA0

SYS BD

CPUn fpu tests

CPU n is starting its floating-point unit
self-tests.

TST

1nA1

SYS BD

CPUn fpu reg tst

CPU n is starting its floating-point
register self-test.

TST

1nA2

SYS BD

CPUn fpu inst

CPU n is starting its floating-point
instruction self-test.

TST

1nA3

SYS BD

CPUn fpu traps

CPU n is starting its floating-point trap
self-test.

TST

1nA4

SYS BD

CPUn fpu misc

CPU n is starting its floating-point
miscellaneous operations self-test.

TST

1nA5

SYS BD

CPUn fpu bypass

CPU n is starting its floating-point
bypassing self-test.

TST

1nB1

SYS BD

CPUn TLB RAM tst

CPU n is starting its TLB register
self-test.

TST

1nB2

SYS BD

CPUn TLB trans

CPU n is starting its TLB translation
self-test.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

1nBA

SYS BD

monarch CPU fail

The monarch CPU failed.

FLT

1nBB

SYS BD

bad CPUn number

The CPU identifier was out of range.

FLT

1nBF

SYS BD

CPUn halt boot

Bootstrap failure--machine halted.

INI

1nCA

SYS BD

CPUn sys bus arb

Monarch CPU is initializing the system
bus arbitration.

WRN

1nCD

SYS BD

CPUn deconfig

CPU n deconfigured itself.

WRN

1nCE

SYS BD

CPUn extinguish

PDC_PROC halted CPU n.

FLT

1nCF

SYS BD

slaven failed

Slave CPU n failed self-test.

WRN

1mDs

SYS BD

slaves deconfig

Monarch CPU m deconfigured slave CPU
s.

WRN

1nEF

SYS BD

CPUn slftst warn

CPU n detected a non-fatal error during
its self-tests.

WRN

1mFs

SYS BD

monm stop slaves

Monarch CPU m halted slave CPU s.

INI

1nFC

SYS BD

CPUn sync’ing

CPU n is synchronizing with the rest of
the system.

INI

1nFD

SYS BD

CPUn stat wd tst

CPU n is testing the system status word.

FLT

1nFF

SYS BD

monarchn selftst

Monarch CPU n failed self-test.

TST

2n20

SYS BD

CPUn icache RAM

CPU n is starting its instruction cache
RAM self-test.

FLT

2n25

SYS BD

CPUn ic ld d err

CPU n detected a data error during data
cache load.

FLT

2n26

SYS BD

CPUn ic ld t err

CPU n detected a tag error during data
cache load.

TST

2n30

SYS BD

CPUn icache tag

CPU n is starting its instruction cache tag
self-test.

TST

2n40

SYS BD

CPUn icache par

CPU n is starting its instruction cache
parity detection self-test.

TST

2n50

SYS BD

CPUn dc stor que

CPU n is starting its data cache store
queue self-test.

FLT

2n51

SYS BD

CPUn dc st q err

CPU n detected an error during its data
cache store queue self-test.

TST

2n70

SYS BD

CPUn dcache RAM

CPU n is starting its data cache RAM
self-test.

TST

2n80

SYS BD

CPUn dcache tag

CPU n is starting its data cache tag
self-test.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

TST

2n90

SYS BD

CPUn dcache ECC

CPU n is starting its data cache ECC
self-test.

FLT

2BAD

SYS BD

assertion fail

A firmware assertion failed.

TST

3n00

SYS BD

ROM checksum tst

Monarch CPU n is testing the boot ROM
integrity.

FLT

3n00

SYS BD

ROM checksum BAD

The boot ROM failed checksum.

INI

3n00

SYS BD

ROM checksum ok

The boot ROM passed checksum.

TST

3n01

SYS BD

PDH control test

Monarch CPU n is testing PDH control
register.

INI

3n01

SYS BD

PDH control init

Monarch CPU n is initializing the PDH
control register.

FLT

3n01

SYS BD

PDH control err

Monarch CPU n detected an error in the
PDH control register.

TST

3n02

SYS BD

scratch RAM test

Monarch CPU n is testing scratch RAM.

INI

3n02

SYS BD

scratch RAM ok

The scratch RAM test failed.

FLT

3n02

SYS BD

scratch RAM bad

The scratch RAM test passed.

WRN

3n03

SYS BD

stbl st read err

CPU n detected a non-fatal error reading
the stable store.

FLT

3n03

SYS BD

stbl st read err

CPU n detected a non-fatal error reading
the stable store.

INI

3nC4

SYS BD

clearing EEPROM

Monarch CPU n is clearing the EEPROM.

INI

3nD4

SYS BD

deflting EEPROM2

Monarch CPU n is initializing the
EEPROM to system defaults.

WRN

3n04

SYS BD

EEPROM write err

CPU n detected a non-fatal error writing
the EEPROM.

FLT

3n04

SYS BD

EEPROM write err

CPU n detected a fatal error writing the
EEPROM.

FLT

3n05

SYS BD

EEPROM wrt limit

CPU n detected a fatal error writing the
EEPROM.

WRN

3n06

SYS BD

EEPROM read err

CPU n detected a non-fatal error reading
the EEPROM.

FLT

3n06

SYS BD

EEPROM read err

CPU n detected a fatal error reading the
EEPROM.

INI

3n07

SYS BD

CPUn invoke LDB

CPU n is starting the low-level debugger.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

3n09

SYS BD

bad sys mde byte

CPU n detected an unsupported system
mode.

WRN

3n1A

SYS BD

hversion mismtch

Stable store hardware version doesn’t
match system.

TST

3n1B

SYS BD

chck model strng

Check model string with version in stable
store.

WRN

3n1B

SYS BD

model str msmtch

Model string doesn’t match that in stable
store.

FLT

3n1B

SYS BD

fatal model str

Error reading model string from stable
store.

TST

3n1C

SYS BD

test software ID

Check LANIC address.

WRN

3n1C

SYS BD

update sw ID

Update LANIC address.

FLT

3n1C

SYS BD

update sw ID err

Error updating LANIC address.

INI

3n2s

SYS BD

Invoke LDB: s

CPU n is awaiting the low-level debugger
for s more seconds.

TST

3nBC

IO BD

test sys clocks

CPU n is verifying processor clocks with
the real-time clock.

INI

3nBC

SYS BD

init sys clocks

CPU n has initialized the processor clocks.

FLT

3nBC

IO BD

RTC tick timeout

The real-time clock is ticking too slowly or
not at all.

FLT

3nCD

IO BD

RTC tick timeout

The real time clock is ticking too slowly or
not at all.

TST

3nCD

SYS BD

check defaults

CPU n is initializing stable store values to
system defaults.

INI

3nCD

SYS BD

init defaults

CPU n finished initializing stable store
values.

FLT

3nCD

SYS BD

init EEPROM err

CPU n detected an error writing to stable
store.

FLT

3nEC

SYS BD

bad sys config

CPU n detected an illegal CPU board
configuration.

FLT

3nF4

SYS BD

EEPROM boot limt

CPU n detected a fatal error writing the
EEPROM.

FLT

3nFC

SYS BD

bad sys bd id

CPU n cannot identify CPU board.

TST

4n00

SYS BD

CPUn start lst

CPU n is starting its late (with memory)
self-tests.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

WRN

4n01

SYS BD

CPUn skip lst

CPU n is bypassing its late self-tests to
save time.

TST

4n0E

SYS BD

CPUn exit lst

CPU n finished its late self-tests.

TST

4n20

SYS BD

CPUn lst erly st

CPU n is re-executing some of its early
self-tests from system memory.

TST

4n21

SYS BD

CPUn lst basic

CPU n is re-executing its basic operations
self-test.

TST

4n22

SYS BD

CPUn lst alu

CPU n is re-executing its arithmetic and
logic unit self-test.

TST

4n23

SYS BD

CPUn lst branch

CPU n is re-executing its branch
instruction self-test.

TST

4n24

SYS BD

CPUn lst arth cd

CPU n is re-executing its arithmetic
conditions self-test.

TST

4n25

SYS BD

CPUn lst bit ops

CPU n is re-executing its bit operations
self-test.

TST

4n26

SYS BD

CPUn lst ctl reg

CPU n is re-executing its control register
self-test.

TST

4n27

SYS BD

CPUn lst ext int

CPU n is re-executing its external
interrupt self-test.

TST

4n28

SYS BD

CPUn lst itimer

CPU n is re-executing its interval timer
self-test.

TST

4n29

SYS BD

CPUn lst mltimed

CPU n is re-executing its multi-media
instructions self-test.

TST

4n2A

SYS BD

CPUn lst shadow

CPU n is re-executing its shadow register
self-test.

TST

4n2B

SYS BD

CPUn lst dg regs

CPU n is re-executing its diagnose
register self-test.

TST

4n2C

SYS BD

CPUn lst rdrs

CPU n is re-executing its remote diagnose
register self-test.

TST

4n2D

SYS BD

CPUn lst bypass

CPU n is re-executing its integer bypass
operation self-test.

TST

4n30

SYS BD

CPUn cache byte

CPU n is starting its data cache sub-word
operations self-test.

TST

4n40

SYS BD

CPUn cache flush

CPU n is starting its cache flush self-test.

TST

4n50

SYS BD

CPUn icache miss

CPU n is starting its instruction cache
miss self-test.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

TST

4n60

SYS BD

CPUn dcache miss

CPU n is starting its data cache miss
self-test.

FLT

5n00

SYS BD

unknown bus err

CPU n detected an unknown error on the
system bus (Runway).

FLT

5n02

SYS BD

path err assertd

CPU n detected a path error on the
system bus (Runway).

FLT

5n04

SYS BD

parity error

CPU n detected a data, address, or control
parity error on the system bus (Runway).

FLT

5n07

SYS BD

Runway dir error

CPU n detected a directed error on the
system bus (Runway).

FLT

5n08

SYS BD

Runway broad err

CPU n detected a broadcast error on the
system bus (Runway).

FLT

5n0A

SYS BD

illegal response

CPU n received data that did not match
any outstanding data request.

FLT

5n0B

SYS BD

bus timeout

CPU n timed out before receiving
requested data. The responder is logged in
the system responder address.

FLT

5n0C

SYS BD

CPU sync failure

CPU n’s synchronizer detected a rule
violation on the system bus (Runway).

INI

7000

DIMM

start DIMM scan

Start looking for installed DIMMs.

INI

7002

SYS BD

init mem tables

Initialize memory data structures.

FLT

7004

SYS BD

mem plt upd fail

Error updating memory platform data.

FLT

7005

DIMM

insufficient mem

Insufficient memory detected to continue.

TST

7010

DIMM

check DIMM order

Start memory DIMM order check.

WRN

7011

DIMM

skip DIMM ord ck

Bypass memory DIMM order check.

FLT

7012

DIMM

DIMM order error

Memory DIMMs are not in the proper
order.

FLT

7013

DIMM

DIMM order error

Memory DIMMs are not in the proper
order. As a result, the system cannot
access one or more DIMMs and has
deallocated all inaccessible DIMMs.

TST

7016

DIMM

DIMM pair check

Start memory DIMM pair check (DIMMs
in a pair (e.g. 0a/0b) must match in
J7000).

WRN

7017

DIMM

skip mem pair ck

Bypass memory DIMM set check.

FLT

701F

DIMM

no memory found

Memory scan couldn’t find any DIMMs.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

TST

7020

SYS BD

search for IMM

Try to find a single memory bank to use
for the initial memory module.

TST

703s

DIMM

DIMM s IMM vrfy

DIMM s was the initial memory module
last boot. Verify it still works.

FLT

704s

DIMM

DIMM s IMM fail

DIMM s failed the initial memory module
test.

TST

705s

DIMM

DIMM s IMM test

Test DIMM in slot s as the initial memory
module.

INI

706s

DIMM

DIMM s is IMM

DIMM s chosen as initial memory module.

INI

70F0

DIMM

DIMM scan done

Memory DIMM scan complete.

TST

7100

SYS BD

mem register tst

Start testing registers in memory
controller.

WRN

7101

SYS BD

skip mem reg tst

Bypass the memory controller register
test.

FLT

7102

SYS BD

mem addr reg tst

Firmware detected an error in the
memory controller address registers.

FLT

7103

SYS BD

mem mbat reg tst

Firmware detected an error in the
memory controller bank registers.

FLT

7104

SYS BD

mem reg tst fail

Firmware detected an error in the
memory controller memory registers.

FLT

7105

SYS BD

mem err reg test

Firmware detected an error in the
memory controller error registers.

FLT

7106

SYS BD

mem err clr fail

Firmware was unable to clear the error
registers after testing.

INI

7200

DIMM

strt DIMM detect

Start the Serial Presence Detection (SPD)
to search for memory DIMMs.

INI

7201

DIMM

DIMM detect x%

SPD is x% finished.

WRN

7202

SYS BD

skip DIMM detect

Bypass Serial Presence Detection.

FLT

7203

DIMM

unsupp DIMM type

SPD found an unsupported DIMM type.

FLT

7204

DIMM

SPD fatal error

SPD detected an unexpected, fatal error.

INI

7205

DIMM

add HP DIMM type

New HP manufactured DIMM type added
to tables.

INI

7206

DIMM

non-HP DIMM type

New non-HP DIMM type added to tables
(use at own risk).

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

7207

DIMM

DIMM table full

The DIMM table is full--cannot add new
type.

FLT

7208

DIMM

no DIMMs found

SPD didn’t find any memory DIMMs.

INI

721s

DIMM

is DIMM s inst?

SPD is checking memory slot s.

INI

722s

DIMM

???? DIMM in s

SPD found a DIMM in slot s, but can’t
determine its size. DIMM will not be used.

INI

723s

DIMM

128M DIMM in s

SPD found a 128MB DIMM in slot s.

INI

724s

DIMM

256M DIMM in s

SPD found a 256MB DIMM in slot s.

INI

725s

DIMM

512M DIMM in s

SPD found a 512MB DIMM in slot s.

FLT

72As

DIMM

DIMM s checksum

DIMM in slot s failed SPD checksum and
will not be used.

FLT

72Cs

DIMM

DIMM s mismatch

DIMM in slot s didn’t match the other in
pair. (J7000 only--DIMMs must be in
matched pairs.)

FLT

72Ds

DIMM

DIMM s load err

Memory DIMMs are not in the proper
order. As a result, the system cannot
access DIMM s and has deallocated it.

INI

7300

SYS BD

mem config start

Starting main memory configuration.

TST

7301

SYS BD

check mem config

Checking for memory configuration
change since last boot.

WRN

7302

SYS BD

mem confg changd

Memory physical configuration changed
since last boot.

INI

7303

SYS BD

use confg change

Memory physical configuration didn’t use
saved configuration change. Use stored
configuration data.

INI

7304

SYS BD

build mem intrlv

Building memory configuration with all
DIMMs interleaved.

INI

7305

SYS BD

save mem config

Saving memory configuration information
in non-volatile memory.

WRN

7306

SYS BD

use alt mem conf

Memory will be configured from fixed
values, instead of detected DIMMs.

INI

7307

SYS BD

interleve memory

Generating the memory interleave.

FLT

7308

SYS BD

PDT is disabled

Firmware detected bad memory pages,
but the Page Deallocation Table is
disabled.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

7309

DIMM

insufficient mem

Insufficient error-free memory to
continue.

FLT

730C

SYS BD

mem intrlv fail

Memory interleave generation failed.

INI

730F

SYS BD

mem config done

Main memory configuration complete.

TST

7400

DIMM

non-dest mem tst

Starting non-destructive memory test.

TST

740F

DIMM

non-dst tst done

Non-destructive memory test complete.

INI

7500

SYS BD

memory reset

Resetting memory system.

WRN

7501

SYS BD

mem log clr warn

Memory error logs didn’t clear on first try.

FLT

7502

SYS BD

mem err log fail

Firmware could not clear memory error
logs.

TST

7600

DIMM

dest mem test

Starting the destructive memory test.

WRN

7601

DIMM

mem init only

Skip the test, just initialize memory to
save time.

TST

7602

DIMM

tst 1st mem page

Starting 3-pass test of first memory page.

TST

7603

DIMM

tst rest of mem

Starting 3-pass test of the rest of memory.

TST

7604

DIMM

start 1st pass

Starting 1st pass of memory test (write
pseudorandom sequence).

TST

7605

DIMM

1st pass x%

First pass is x% complete.

TST

7606

DIMM

start 2nd pass

Starting 2nd pass of memory test (verify
pseudorandom sequence, write inverse).

TST

7607

DIMM

2nd pass x%

Second pass is x% complete.

TST

7608

DIMM

start 3rd pass

Starting 3rd pass of memory test (verify
inverse sequence).

TST

7609

DIMM

3rd pass x%

Third pass is x% complete.

TST

760A

DIMM

start mem init

Starting memory initialization. (Initialize
to zero to set ECC.)

TST

760B

DIMM

mem init x%

Memory initialization is x% complete.

WRN

760C

DIMM

repeat dest test

Re-execute destructive test for hardware
troubleshooting.

FLT

760D

DIMM

mem code cpy err

Firmware tried to copy code from ROM to
memory, but the copy didn’t match the
original.

FLT

7610

DIMM

ECC wrt/read err

Writing and reading back good data
caused memory ECC error.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

7611

DIMM

ECC single data

Memory ECC test failed to detect
single-bit data error.

FLT

7612

DIMM

ECC single ECC

Memory ECC test failed to detect
single-bit ECC error.

FLT

7613

DIMM

ECC multipl data

Memory ECC test failed to detect
multiple-bit data error.

FLT

7614

DIMM

ECC multpl signl

Memory ECC test failed to signal
multiple-bit error.

FLT

7800

SYS BD

mem err summary

Printing memory error summary word to
RS-232.

FLT

7801

SYS BD

bus ctrl par err

System bus (Runway) control parity error
detected.

FLT

7802

SYS BD

bus addr par err

System bus (Runway) address parity error
detected.

FLT

7803

SYS BD

bus data par err

System bus (Runway) data parity error
detected.

FLT

7804

SYS BD

mem out of range

Memory access outside configured
memory space.

FLT

7805

SYS BD

bus broadcst err

System bus (Runway) broadcast error
detected.

FLT

7806

SYS BD

mem addr par err

Memory bus address parity error
detected.

FLT

7807

SYS BD

mem ctlr stat wd

Printing memory controller status word to
RS-232.

FLT

781s

SYS BD

DIMM s uncor err

Uncorrectable ECC error detected in
DIMM s.

FLT

782s

SYS BD

DIMM s corr err

Correctable ECC error detected in DIMM
s.

FLT

7840

SYS BD

unexpected HPMC

Unexpected HPMC detected.

FLT

7841

SYS BD

mem status invld

Memory error status word is invalid.

FLT

7842

SYS BD

mem summ invalid

Memory summary word is invalid.

FLT

7843

SYS BD

fwd prog invalid

Memory forward progress word is invalid.

FLT

7844

SYS BD

mem HPMC summ wd

Printing memory error summary word to
RS-232.

FLT

7845

SYS BD

mem ctlr stat wd

Printing memory controller status word to
RS-232.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

7846

SYS BD

mem err overflow

Multiple memory errors detected.

FLT

7848

SYS BD

addr not mapped

Memory address outside configured
memory space.

FLT

785s

DIMM

MBE in DIMM s

Destructive memory test detected an
uncorrectable memory error in DIMM s.

FLT

786s

DIMM

SBE&MBE DIMM s

Destructive memory test detected both an
uncorrectable and a correctable memory
error in DIMM s.

FLT

787s

DIMM

mem err DIMM s

Destructive memory test detected a
pattern compare error in DIMM s.

FLT

788s

DIMM

SBE in DIMM s

Destructive memory test detected a
correctable memory error in DIMM s.

FLT

7890

DIMM

MBE overwrt SBE

Firmware replaced a correctable memory
error entry in the PDT with an
uncorrectable memory error entry at the
same address.

FLT

7891

DIMM

dup entry in PDT

The PDT already contains an entry at
that address.

FLT

7892

SYS BD

PDT write error

Error adding the entry to the PDT.

FLT

7893

SYS BD

PDT is full

The PDT is full--cannot add new entry.

FLT

7900

SYS BD

no DMT entry

Internal error--cannot find DIMM entry.

FLT

7901

SYS BD

no rank entry

Internal error--cannot find rank entry.

FLT

7902

SYS BD

bad refrsh intvl

Computed refresh interval is invalid.

FLT

7903

SYS BD

mem intrlv fail

Cannot generate memory interleave.

FLT

7904

SYS BD

mem reloc failed

Cannot interleave with relocated range
(3.75GB - 4.0GB).

FLT

7905

SYS BD

mem intrlv error

Undefined memory interleave failure.

FLT

79FF

SYS BD

mem firmware err

Internal error--never expected this to
happen.

WRN

80F3

SYS BD

err rd IODC byte

Cannot read IODC from ROM or card.

WRN

80F4

EXT IO

boot read error

Cannot load IODC entry_init for boot
device.

WRN

80F5

EXT IO

boot exec error

Error initializing boot device.

WRN

80F6

EXT IO

boot read error

Cannot load IODC entry_io for boot
device.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

WRN

80F7

EXT IO

boot IO error

Error detected during boot device I/O.

WRN

80F8

EXT IO

invalid boot dev

Invalid boot device class; bad IODC?

WRN

80FC

EXT IO

invalid boot dev

Unexpected error; bad IODC?

INI

8800

IOCARD

PCI BusWlk start

Starting PCI bus and device discovery.

INI

88r1

IOCARD

PCI Rope r walk

Starting PCI bus and device discovery on
Rope r.

INI

8802

IOCARD

PCI BusWalk done

PCI bus and device discovery complete.

INI

8803

SYS BD

PCI alloc done

Done allocating address space for PCI
devices.

INI

8804

SYS BD

PCI config done

Done configuring PCI devices.

WRN

881r

IO BD

R2PCIr not found

Rope-to-PCI bridge r not found.

FLT

881r

IO BD

R2PCIr not found

Rope-to-PCI bridge r not found.

WRN

882r

IO BD

R2PCIr not found

Rope-to-PCI bridge r initialization failed.

FLT

882r

IO BD

Roper init err

Rope-to-PCI bridge r initialization failed.

WRN

883r

IO BD

Roper config err

PCI configuration failed below
Rope-to-PCI bridge r.

FLT

883r

IO BD

Roper config err

Rope r configuration failed.

INI

884r

EXT IO

Roper debug tggl

Rope r debug register toggled.

FLT

884r

EXT IO

Roper tgl fail

Rope r debug register toggle failed.

INI

8850

SYS BD

early rope0 init

Initializing rope 0 for early RS-232
output.

FLT

8850

SYS BD

rope0 init fail

Couldn’t initialize rope 0.

INI

8860

SYS BD

rope0 init done

Rope 0 initialization complete.

INI

8870

IO BD

early R2PCI init

Initializing Rope-to-PCI bridge 0 for early
RS-232 output.

FLT

8870

IO BD

R2PCI init fail

Couldn’t initialize Rope-to-PCI bridge 0.

INI

8880

IO BD

R2PCI init done

Rope-to-PCI bridge 0 initialization
complete.

INI

8890

IO BD

early Super init

Initializing Super-I/O for early RS-232
output.

FLT

8890

IO BD

Super init fail

Couldn’t initialize Super-I/O.

INI

88A0

IO BD

Super init done

Super-I/O initialization complete.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

WRN

8A03

EXT IO

No graph console

Cannot re-establish communications with
the graphics console.

WRN

8A04

EXT IO

No USB keyboard

Cannot re-establish communications with
the USB keyboard.

TST

8C06

EXT IO

PCI BIST test

Running PCI Built-In Self-Test

WRN

8C07

EXT IO

PCI BIST error

PCI Built-In Self-Test failed.

WRN

8C08

SYS BD

PCI alloc error

PCI address space allocation failed.

WRN

8C09

IO BD

PCI mem mngr err

Memory allocation for PCI device failed.

WRN

8C0A

EXT IO

PCI mem type err

PCI device requested invalid memory
type.

WRN

8C0B

IO BD

PCI max bus dpth

PCI bus depth exceeded maximum
supported depth.

WRN

8C0C

EXT IO

PCI dev not cnfg

Unable to configure PCI device.

WRN

8C0F

IO BD

dev tree ovrflow

Data space for PCI devices is full.

WRN

8DEC

IO BD

init LAN SROM

Initializing the core LAN serial EPROM.

SHU

8DEC

IO BD

resetting system

Restarting system after core LAN
initialization.

FLT

8E10

IO BD

PARALEL port cfg

Parallel port configuration failed.

FLT

8E11

IO BD

SERIAL1 port cfg

Serial 1 port configuration failed.

FLT

8E12

IO BD

SERIAL2 port cfg

Serial 2 port configuration failed.

FLT

8E13

IO BD

FLOPPY drive cfg

Floppy drive configuration failed.

FLT

8E20

IO BD

bad USB port cfg

USB port configuration failed.

WRN

9001

EXT IO

no console found

Search for console display device failed.

INI

9151

IO BD

init SERIAL_1

Initializing serial 1 port as console
display.

INI

9152

IO BD

init SERIAL_2

Initializing serial 2 port as console
display.

INI

915F

IO BD

init unknown dev

Initializing unknown device as console
display.

INI

9160

EXT IO

builtin GRAPHICS

Initializing built-in graphics as console
display.

INI

916s

EXT IO

init PCI slot s

Initializing PCI device in slot s as console
display.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

INI

91DB

IO BD

init SERIAL_LDB

Initializing serial LDB port as console
display.

INI

9C51

IO BD

consol is SER_1

Console display is on serial port 1.

WRN

9C51

IO BD

bad init SERIAL1

Serial port 1 failed to initialize as a
console device.

INI

9C52

IO BD

consol is SER_2

Console display is on serial port 2.

WRN

9C52

IO BD

bad init SERIAL2

Serial port 2 failed to initialize as a
console device.

INI

9C6s

EXT IO

consol is GRAPHs

Console display is on graphics card in PCI
slot s.

WRN

9C6s

EXT IO

bad PCI slot s

Graphics in PCI slot s failed to initialize
as a console device.

INI

9C8t

EXT IO

cnfg mon type t

Set graphics console to monitor type t.
(Seen when cycling through types.)

WRN

9C8t

EXT IO

mon type t fail

Failed to configure console to monitor type
t.

INI

9CDB

IO BD

consl is SER_LDB

Console display is on serial LDB port.

WRN

9CDB

IO BD

bad init SER_LDB

Serial LDB port failed to initialize as a
console device.

FLT

A088

IO BD

consl path fault

Unable to boot--no console device found.

WRN

A008

EXT IO

no boot device

Unable to boot--no bootable device found.

WRN

A0BD

EXT IO

device not ready

Boot device not ready--operation may be
retried.

FLT

A0FF

EXT IO

unknown launch

Unable to boot. Explanation may appear
on console.

WRN

A50F

EXT IO

init pri pth err

Unable to boot from primary boot device.

WRN

A70F

EXT IO

init otr pth err

Unable to boot from non-primary boot
device.

INI

C10m

SYS BD

CPUm is monarch

CPU m was chosen as the monarch
processor. (All other CPUs are slaves.)

INI

C30m

SYS BD

monarchm test

CPU m finished the monarch-only tests
and system initialization.

INI

C30C

SYS BD

mnrch slv chck

The monarch CPU is checking whether
the slaves are in the correct rendezvous.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

INI

C3FF

SYS/IO

late monarch tst

The monarch CPU is starting the late
(post-memory) monarch-only tests.

FLT

C3FF

SYS/IO

late monarch flt

The late (post-memory) monarch-only
tests failed.

INI

C4CC

SYS BD

initialize ccp

Searching for (lab-only) debugger card.

INI

C4CD

SYS BD

no ccp found

Debugger card not found.

INI

C4CE

SYS BD

ccp disabled

Debugger card disabled.

INI

C4CF

SYS BD

ccp found

Debugger card found.

INI

C500

SYS BD

get primary path

Autoboot is reading primary boot path
from stable store.

INI

C540

EXT IO

init pri path

Autoboot is trying to boot from primary
boot device.

INI

C580

EXT IO

load IPL pri pth

Loading IPL from primary boot device.

WRN

C5F0

EXT IO

err read pri IPL

Error loading IPL from primary boot
device.

FLT

C5F0

EXT IO

pri IPL fault

Error loading IPL from primary boot
device.

WRN

C5F1

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--load address invalid.

WRN

C5F2

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--file is not IPL image.

WRN

C5F3

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL image size invalid.

WRN

C5F4

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL entry point address invalid.

WRN

C5F8

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL image checksum failed.

INI

C5FF

launch pri IPL

Booting from primary boot path.

INI

C642

EXT IO

init kybrd consl

Try to initialize USB keyboard.

FLT

C642

EXT IO

keyboard error

An error was detected trying to access the
keyboard.

WRN

C643

EXT IO

keyboard reinit

Keyboard was re-initialized.

WRN

C64F

EXT IO

reset montr type

The console device failed to initialize with
the given monitor type. Try again with
type 1.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

TST

C680

SYS BD

builtin graphics

Look for built-in graphics card.

INI

C680

SYS BD

builtin graphics

Successfully initialized built-in graphics
card.

WRN

C680

SYS BD

builtin graphics

Built-in graphics initialization failed.

TST

C68s

SYS BD

test graph in s

Look for graphics card in PCI slot s.

INI

C68s

SYS BD

init graph in s

Successfully initialized graphics card in
PCI slot s.

WRN

C68s

SYS BD

fail graph in s

Card in PCI slot s failed graphics
initialization or is not a graphics card.

INI

C740

EXT IO

init other path

Autoboot is trying to boot from
non-primary boot device.

INI

C780

EXT IO

ld IPL othr path

Loading IPL from non-primary boot
device.

WRN

C7F0

EXT IO

other IPL fault

Error loading IPL from non-primary boot
device.

WRN

C7F1

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--load address invalid.

WRN

C7F2

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--file is not IPL image.

WRN

C7F3

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL image size invalid.

WRN

C7F4

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL entry point address invalid.

WRN

C7F8

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL image checksum failed.

WRN

C7FF

launch IPL other

Booting from a device other than the
primary boot path.

INI

CB00

SYS BD

TOC initiated

A Transfer of Control entered the
firmware TOC handler.

WRN

CB01

SYS BD

no OS TOC vector

There is no TOC vector for the operating
system. Firmware will soft boot the
system.

WRN

CB02

SYS BD

bad OS TOC addr

The operating system TOC handler vector
is invalid. Firmware will soft boot the
system.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

WRN

CB03

SYS BD

bad OS TOC code

The operating system TOC handler is
invalid. Firmware will soft boot the
system.

WRN

CB04

SYS BD

bad OS TOC len

The size of the operating system TOC
handler is invalid. Firmware will soft boot
the system.

WRN

CB05

SYS BD

bad OS TOC chksm

The operating system TOC handler failed
the checksum test. Firmware will soft boot
the system.

WRN

CB0A

SYS BD

prev TOC logged

Firmware detected unread PIM data from
a previous TOC and will not overwrite it.
(PIM for this TOC is lost.)

INI

CB0B

SYS BD

branch to OS TOC

Branching to the operating system TOC
handler.

WRN

CB0C

SYS BD

br OS TOC failed

Branch to the operating system TOC
handler failed. Firmware will soft boot the
system.

WRN

CB10

SYS BD

LPMC initiated

A Low-Priority Machine Check entered
the firmware LPMC handler. The handler
should log the error and return to normal
operation.

WRN

CB11

SYS BD

icache LPMC err

An instruction cache parity error caused
the LPMC.

WRN

CB12

SYS BD

dcache LPMC err

A data cache parity/ECC error caused the
LPMC.

WRN

CB13

SYS BD

dcache tag error

The parity error is in the tag portion of
the data cache.

WRN

CB14

SYS BD

dcache data err

The parity error is in the data portion of
the data cache.

FLT

CB1F

SYS BD

OS LPMC failed

Firmware couldn’t branch to the operating
system LPMC handler. It will halt the
CPU, requiring a power cycle to recover.

WRN

CB71

SYS BD

HPMC occurred

A High-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).

WRN

CB72

SYS BD

LPMC occurred

A Low-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

WRN

CB73

SYS BD

TOC occurred

A Transfer of Control caused entry to
PDCE_CHECK (the firmware trap
handler).

FLT

CB9r

IO BD

Error on roper

An error was detected on rope r.

FLT

CB99

SYS BD

seed IVA handler

PDC_SEED_ERROR triggered an HPMC.

FLT

CB9A

SYS BD

HPMC overwrite

Firmware is overwriting PIM data from a
previous HPMC.

OFF

CBA1

SYS BD

AIOC int dat err

I/O controller internal error.

OFF

CBA2

IO BD

EtoA rope perr

Parity error between I/O controller and
Rope-to-PCI bridge.

OFF

CBA3

SYS BD

access invld TLB

An invalid I/O TLB entry was accessed.

OFF

CBA4

IO BD

EtoA rp cmd perr

Command parity error between I/O
controller and Rope-to-PCI bridge.

OFF

CBA5

IO BD

CDF timeout

Rope Command/Data FIFO is backed up.

OFF

CBA6

IO BD

R2PCI resp tmout

Rope-to-PCI bridge timed out. Could be a
failure of the PCI card, rope, or R2PCI
bridge.

OFF

CBA7

IO BD

Unknown AIOC err

Unknown I/O controller error.

OFF

CBB1

IO BD

PCI timeout

A PCI card requested the bus but failed to
use it.

OFF

CBB2

IO BD

PCI timeout; OV

More than once aPCI card requested the
bus but failed to use it.

OFF

CBB3

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal error.

OFF

CBB4

IO BD

R2PCI int err;OV

Multiple Rope-to-PCI bridge internal
errors.

OFF

CBB6

IO BD

PCI data req err

PCI bus data requestor error: R2PCI
detected PERR# assertion.

OFF

CBB8

IO BD

PCI D req err;OV

Rope-to-PCI bridge detected multiple
PERR# assertions.

OFF

CBBA

IO BD

PCI data par err

PCI bus data parity error.

OFF

CBBC

IO BD

PCI Dpar err;OV

Multiple PCI bus data parity errors.

OFF

CBBE

IO BD

R2PCI intrnl err

Error in R2PCI internal data to PCI bus.

OFF

CBC0

IO BD

R2PCI int err;OV

Multiple R2PCI internal data to PCI bus
errors.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

OFF

CBC2

IO BD

PCI data parity

PCI data parity error. I/O error log word 3
contains the error address.

OFF

CBC4

IO BD

PCI data par; OV

Multiple PCI data parity errors. I/O error
log word 3 contains the error address.

OFF

CBC6

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal data error:
R2PCI detected PERR# assertion.

OFF

CBC8

IO BD

R2PCI int err;OV

Multiple R2PCI internal data errors:
R2PCI detected multiple PERR#
assertions.

OFF

CBCA

IO BD

PCI data rs err

PCI bus data responder error: R2PCI
detected PERR# assertion.

OFF

CBCC

IO BD

PCI D rs err; OV

Multiple PCI bus data responder errors:
R2PCI detected multiple PERR#
assertions.

OFF

CBCE

IO BD

R2PCI T-Abort

Rope-to-PCI bridge signalled Target
Abort.

OFF

CBD0

IO BD

R2PCI T-Abort;OV

Rope-to-PCI bridge signalled multiple
Target Aborts.

OFF

CBD2

IO BD

PCI parity err

PCI address/command parity error.

OFF

CBD4

IO BD

PCI par err; OV

Multiple PCI address/command parity
errors.

OFF

CBD6

IO BD

PCI no DEVSEL#

No PCI device selected (DEVSEL#
assertion). I/O error log word 3 contains
the error address.

OFF

CBD8

IO BD

PCI no DEVSEL;OV

Multiple DEVSEL# assertions. I/O error
log word 3 contains the error address.

OFF

CBDA

IO BD

PCI target abort

A PCI device signalled Target Abort. I/O
error log word 3 contains the error
address.

OFF

CBDC

IO BD

PCI T-Abort; OV

A PCI device signalled multiple Target
Aborts. I/O error log word 3 contains the
error address.

OFF

CBDD

IO BD

PCI assrts LOCK#

A PCI device asserted LOCK#.

OFF

CBDE

IO BD

PCI LOCK#; OV

A PCI device asserted LOCK# multiple
times.

OFF

CBE0

IO BD

PCI assrts SERR#

A PCI device asserted SERR#: address
parity error or other system error.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

OFF

CBE2

IO BD

PCI SERR#; OV

A PCI device asserted SERR# multiple
times.

OFF

CBE3

IO BD

Unknown PCI err

Unknown PCI error detected.

OFF

CBE6

SYS BD

AtoE rope perr

Parity error between system I/O controller
and Rope-to-PCI bridge.

OFF

CBE7

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal data error.

OFF

CBE8

SYS BD

AtoE rope perr

Command parity error between system
I/O controller and Rope-to-PCI bridge.

OFF

CBE9

IO BD

Unknown Rope err

Unknown rope error occurred.

FLT

CBF0

SYS BD

HPMC initiated

A High-Priority Machine Check entered
the firmware HPMC handler.

FLT

CBF1

SYS BD

no OS HPMC IVA

There is no HPMC vector for the
operating system. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF2

SYS BD

bad OS HPMC len

The size of the operating system HPMC
handler is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF3

SYS BD

bad OS HPMC addr

The operating system HPMC handler
vector is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF4

SYS BD

bad OS HPMC cksm

The operating system HPMC handler
failed the checksum test. Firmware will
halt the CPU, requiring a power cycle to
recover.

FLT

CBF5

SYS BD

OS HPMC vector 0

The size of the operating system HPMC
handler is zero. Firmware will halt the
CPU, requiring a power cycle to recover.

WRN

CBFA

SYS BD

prev HPMC logged

Firmware detected unread PIM data from
a previous HPMC and will overwrite it.

FLT

CBFB

SYS BD

brnch to OS HPMC

Branching to the operating system HPMC
handler.

FLT

CBFC

SYS BD

OS HPMC br err

Branch to the operating system HPMC
handler failed. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBFD

SYS BD

unknown check

The firmware trap handler didn’t detect
an HPMC, LPMC, or TOC.

FLT

CBFE

SYS BD

HPMC during TOC

A High-Priority Machine Check occurred
during Transfer of Control processing.

Chapter 3

Troubleshooting
Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation
Ostat

Code

FRU

Message

Description

FLT

CBFF

SYS BD

multiple HPMCs

A High-Priority Machine Check occurred
while processing another HPMC.

INI

CC0n

SYS BD

CPUn OS rendezvs

Slave CPU n entering the final
rendezvous, waiting for the operating
system to awaken it.

INI

CC1n

SYS BD

CPUn early rend

Slave CPU n entering the early
rendezvous, waiting for the monarch CPU
to initialize scratch RAM and other
system state.

INI

CC2n

SYS BD

CPUn rendezvous

Slave CPU n entering rendezvous. Slave
CPUs enter this rendezvous numerous
times during boot.

INI

CC3n

SYS BD

CPUn cache rend

Slave CPU n entering cached rendezvous,
waiting for the monarch CPU to configure
the system bus.

INI

CC4n

SYS BD

CPUn mem rendez

Slave CPU n entering memory
rendezvous, waiting for the monarch CPU
to select a boot device.

TST

D000

SYS BD

micro controller

Firmware is initializing communications
with the system controller.

WRN

D004

SYS BD

micro not resp

Firmware detected a communications
error with the system controller.

INI

D005

SYS BD

set dom1 fan spd

Firmware is initializing communications
with the system controller.

INI

D006

SYS BD

set dom2 fan spd

Firmware is initializing communications
with the system controller.

WRN

D007

SYS BD

bad microctl cmd

Firmware detected a communications
error with the system controller.

FLT

D01n

SYS/IO

fan n: failure!

Firmware detected fan n stopped.

WRN

D02n

SYS/IO

fan n: too slow!

Firmware detected fan n is running too
slowly.

Chapter 3

Troubleshooting
Memory Failures

Memory Failures
The B2000 system implements Memory Page Deallocation. This feature allows the
workstation to provide information to the operating system about memory failures.
HP-UX 10.20 uses information to map out failing memory areas and continue normal
operation. You can use the command memrpt with the detail switch to obtain information
about the Memory Page Deallocation Table (PDT) as well as single-bit errors logged by the
system, as follows:
# /usr/sbin/sysdiag Enter
DUI > logtool Enter
LOGTOOL> memrpt detail Enter

The PDT can also be checked using the pdt command in the Service menu of the Boot
Console Handler (refer to Chapter 6).
For allowable memory configurations, see the “Memory” section on page 38.

Chapter 3

Troubleshooting
Running System Verification Tests

Running System Verification Tests
HP-UX uses an online diagnostics product named Mesa (Support Tools Manager) that
allows system operation verification.
Three interfaces are available with the Support Tools Manager:
• A command line interface accessed through the cstm command
• A menu-driven interface accessed through the mstm command
• A graphical user interface accessed through the xstm command
For more information on these user interfaces, see the online man pages by entering the
following at a command line prompt:
man cstm Enter
man mstm Enter
man xstm Enter
For information on the enhanced online diagnostics, see the Support Media User’s Manual
(HP Part Number B3782-90176).
To access the Support Tools Manager, perform the following steps:
1. In a terminal window, type the following at the # prompt to invoke the command line
interface:
# cstm Enter
2. The following message appears:
Support Tools Manager

Version A.01.00

Type help for a list of available commands:
CSTM> help Enter
3. To verify the system operation, type the following at the CSTM> prompt:
CSTM> verify all Enter
Messages similar to the following appear:
Verification has started on device (CPU).
Verification has started on device (FPU).
CSTM> Verification of(FPU) has completed.
CSTM> Verification of(CPU) has completed.
4. Press Enter to return to the CSTM> prompt after all test results are reported.
5. To exit the Support Tools Manager, enter the following:
CSTM> exit Enter
If any tests failed, run Self Test and ISL diagnostics to isolate the problem.

Chapter 3

Troubleshooting
Running ODE-Based Diagnostics

Running ODE-Based Diagnostics
The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and
verifying system operation. ODE provides all the necessary functions for the user to load
specified tests and interact with those tests.
ODE is an ISL utility. To boot ODE:
1. Invoke the ISL environment from the system disk or CD.
2. Type ode Enter after the ISL> prompt to invoke ODE from the LIF directory on the
system disk. The prompt changes to ODE>.
Not all of the test modules are available on all systems. To see what test modules are
available to run on this system, type ls at the ODE> prompt. The available modules include
the following:
• wdiag – tests and verifies the basic functionality of the PA-RISC chip. This tool tests the
CPU, cache, TLB, and floating point functions.
• memtest – tests and verifies the memory arrays. If an error is detected, the diagnostic
reports the memory card and its slot number that needs replacement. It also provides a
map of the memory configuration so that the user can identify the types of memory and
its slot location.
• mapper – identifies the configuration of HPPA systems. It displays path, identification,
and revision information of I/O components, configuration of memory controllers,
processors, co-processors, cache, and TLB, as well as processor board component
revisions and values of various HPPA system identifiers, revisions, and capabilities.
• astrodiag – tests and verifies the basic functionality of the Astro memory/IO controller
chip.
• siodiag – tests and verifies the functionality of the super IO multifunction IO chip,
including serial, parallel, USB, and so forth.
For further information on the various ODE commands and a complete listing of the
command set, type help Enter at the ODE> prompt or at the prompt of one of the test
modules.

Using the PIM Dump Tool to Decode HPMCs
If the system HPMC and halts, the Boot Console Handler’s Service menu provides a PIM
dump tool that can analyze the HPMC dump and attempt to decode it for analysis. It will
point to the failing FRU or memory location if it is memory related. For information on
using the Boot Console Handler, see Chapter 6.

Chapter 3

Troubleshooting
Running ODE-Based Diagnostics

Chapter 3

4 Field Replaceable Units
This chapter lists the HP VISUALIZE B2000 workstation’s Field Replaceable Units (FRUs)
and provides procedures and illustrations showing their removal and replacement.

Field Replaceable Units
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Exchange and Non-Exchange Part Numbers
• FRU Removal and Replacement
— Front Panel
— Left Side Panel
— Power Switch/LCD Assembly
— Removable Media Devices
— CD Drive
— Floppy Disk Drive
— Hard Disk Drives
— I/O Cards
— Battery
— Memory DIMMs
— Power Supply
— Voltage Regulator Modules
— Fans
— I/O Fan
— System Fan
— Speaker
— System Board Tray Assembly
WARNING

For all removal and replacement procedures in this chapter, you
must power off the workstation and unplug the workstation’s power
cord from the AC power outlet.

NOTE

To maintain FCC/EMI compliance, verify that all covers are replaced, all
screws are properly seated, and all gasket material is intact.

Chapter 4

Field Replaceable Units
Chapter Overview

Tools Required
Use the following tools to remove or replace FRUs in the B2000 workstation:
• Torx T-15 driver
• Light-duty flat blade screw driver with 6-inch (150 mm) blade
• Needle-nose pliers
• ESD equipment (see “Electrostatic Discharge (ESD) Precautions” on page 177)

Exploded View Diagram
Figure 4-1 shows an exploded view of the FRUs in the B2000 workstation. Refer to this
figure for the locations of the various workstation FRUs while performing the FRU
removal and replacement procedures in this chapter.

Figure 4-1. Exploded View Diagram of the B2000 Workstation FRUs
I/O Fan
in Bracket
PCI
Retainer
Clip

Air Divider

Chassis
Speaker

CD Drive
Bracket

System Fan
DIMM
Cards
Battery

Floppy Disk
Drive Bracket

Hard Disk Drive
and Bracket
Left Side
Panel
Power
Supply

Chapter 4

Voltage
Regulator
Modules
(Master
and Slave)

Front Panel
System Board
Tray Assembly

Field Replaceable Units
Exchange and Non-Exchange Part Numbers

Exchange and Non-Exchange Part Numbers
In this chapter we refer to exchange and non-exchange part numbers.
You must return FRUs with exchange part numbers in exchange for a replacement FRU.
Do not return FRUs with non-exchange part numbers—you may discard them.
The exploded view diagram (Figure 4-1 on page 83) shows the B2000 workstation’s FRUs.
Table 4-1 lists the exchange parts, and Table 4-2 lists the non-exchange parts in the B2000
workstation.
Table 4-1. Exchange Part Numbers
Part Number

Description

A5983-69001

400 MHz PA8600 CPU Assembly

A3862-69001

256 MB SDRAM DIMM

A3863-69001

512 MB SDRAM DIMM

A1658-69028

9 GB 7200 RPM LVD Disk

Table 4-2. Non-Exchange Part Numbers
Part Number

Description

A5983-62011

400 W Power Supply

0950-3758

Master Voltage Regulator Module

0950-3759

Slave Voltage Regulator Module

D2035-60391

3.5-inch Floppy Disk Drive

D4389-60021

ATAPI CD Drive

5063-4513

Speaker

A4978-62025

LCD/Power Switch Assembly

A1280-68503

I/O Fan, 92 mm

A1280-68504

System Fan, 120 mm

A4983-60401

USB Keyboard, U.S.

A4983-60111

USB Three-Button Mouse, U.S.

A4983-60101

USB Scroll-Wheel Mouse, U.S.

A4986-62025

PCI Retainer Clip

A5983-62009

Front Bezel with Floppy Disk Bay Filler

Chapter 4

Field Replaceable Units
Exchange and Non-Exchange Part Numbers

Table 4-2. Non-Exchange Part Numbers
Part Number

Description

A5983-63001

CD Signal Cable

5182-1857

CD Audio Cable

A5983-63002

Floppy Disk Drive Signal Cable

A4986-63006

LCD Signal Cable

A5983-62007

Hard Disk Drive Bracket

A5983-62010

CD Drive Bracket Assembly

A4986-62006

Floppy Disk Drive Bracket Assembly

0624-0727

6 - 32 × 1.437 T-15 Torx Screws

0515-0431

Power Supply Screw

1826-4269

Real Time Clock Module (includes Battery)

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

FRU Removal and Replacement
The procedures in this section describe how to remove and replace (install) field
replaceable units (FRUs). Observe any notices and prerequisites before removing an FRU.
Before performing any FRU removal or replacement procedure, you must do the
following:
1. Power off the workstation, the monitor, and any peripheral devices.
NOTE

There is no need to manually shutdown the HP-UX operating system on the
workstation before switching it off. When the front panel power switch is
pressed to off, the workstation automatically shuts down the operating
system before terminating the power. Wait for the system to completely
shutdown and power off before disconnecting the power cord.

CAUTION

Unplugging the power cord while HP-UX is running can damage system files.

2. Unplug the workstation’s power cord and the power cord of any peripheral devices from
AC wall outlets.
3. Unplug the workstation’s power cord from the AC input connector on the rear of the
workstation.
4. Disconnect any external cables from the connectors on the rear of the workstation.
5. Attach a static-grounding wrist strap to your wrist. Attach the sticky end of the wrist
strap to bare metal on the rear panel of the workstation.
6. Lay the workstation on a flat stable surface, such as a table top or floor. To protect
against scratches, remove miscellaneous debris and preferably use an ESD mat to
cushion the workstation.
CAUTION

Follow normal ESD anti-static precautions when handling the workstation or
any of its components. (See the section titled “Electrostatic Discharge (ESD)
Precautions” on page 177.) Failure to do so can cause component degradation
or failure.

7. If installed, remove any locking device from the security loop on the rear of the
workstation.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Front Panel
This section explains how to open and close the workstation’s front panel.
Opening the Front Panel
Perform the following steps to open the front panel:
1. Power off the workstation and unplug the power cord from the electrical outlet.
2. Attach the static-grounding wrist strap by following the instructions on the package.
Attach the sticky end of the wrist strap to bare metal on the rear panel of the
workstation.
3. Unlatch the front panel by pressing in on the two latch buttons located on the right side
of the front panel, as shown in Figure 4-2.
Figure 4-2. Opening the Front Panel

Latch
Button

4. Swing the front panel outward on its left hinge hooks until the panel comes free.
5. Place the front panel in a location where it cannot be damaged.
Closing the Front Panel
Perform the following steps to close the front panel:
1. Locate the three hinge hooks on the left side of the front panel and insert them into the
rectangular holes located along the front, left edge of the workstation.
2. Rotate the front panel inward until you hear the two latch buttons snap in place. The
front panel is now closed.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Left Side Panel
This section explains how to open and close the left side panel. You will need to open this
side panel whenever you need to access the internal components of the workstation.
Opening the Left Side Panel
Perform the following steps to open the left side panel:
1. Power off the workstation and unplug the power cord from the electrical outlet.
WARNING

Always unplug the workstation’s power cord from the electrical
outlet before opening the workstation.

2. Attach the static-grounding wrist strap by following the instructions on the package.
Attach the sticky end of the wrist strap to bare metal on the workstation’s rear panel.
3. Remove the two T-15 Torx thumbscrews located on the top and bottom, right edge of the
workstation’s rear panel, as shown in Figure 4-3.
4. Grasp the rear edge of the left side panel and rotate it outward approximately 30
degrees to the workstation. Next, pull the panel toward you as shown in Figure 4-3.
This releases the panel’s top and bottom hinge hooks from their hinge slots.
Figure 4-3. Opening the Left Side Panel
Hinge Hook

T-15 Torx
Thumbscrew

EMI Gasket

Hinge Hook
T-15 Torx
Thumbscrew

NOTE

Left Side Panel

The EMI gasket, as shown in Figure 4-3, must not be removed from the left
side panel.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Closing the Left Side Panel
Perform the following steps to close the left side panel:
1. Hold the left side panel so that the top and bottom hinge hooks can be inserted into
their hinge slots. See Figure 4-3. Note that the hinge slots are located on the far right
edge of the workstation (using the rear of the workstation as the reference).
2. Swing the rear edge of the left side panel toward the rear of the workstation and press
the outside edges of the left side panel tightly against the workstation. This will ensure
a tight seal of the EMI gasket.
3. Secure the left side panel in place by tightening the two T-15 Torx thumbscrews you
previously removed into the workstation’s rear panel.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Power Switch/LCD Assembly
This section explains how to remove and replace the power switch/LCD assembly, which is
located on the front panel of the B2000 workstation.
Removing the Power Switch/LCD Assembly
Perform the following steps to remove the power switch/LCD assembly:
1. Open the workstation’s front panel as shown in the section “Opening the Front Panel.”
2. Unplug the power switch/LCD assembly’s connector as shown in Figure 4-4.
Figure 4-4. Removing the Power Switch/LCD Assembly

Power Switch/LCD
Assembly Connector

Right Side
Mounting Clip
Power Switch/LCD
Assembly

Left Side
Mounting Clips

3. Press inward on the mounting clip located on the right side of the power switch/LCD
assembly and pull the right side of the assembly outward in a clockwise motion. See
Figure 4-4. This action releases the mounting clips on the left side of the power
switch/LCD assembly.
Replacing the Power Switch/LCD Assembly
Perform the following steps to replace the power switch/LCD assembly:
1. Open the workstation’s front panel as shown in the section “Opening the Front Panel.”
2. Insert the mounting clips on the left side of the power switch/LCD assembly into the
slots on the workstation chassis. See Figure 4-4.
3. Press inward on the mount clip located on the right side of the power switch/LCD
assembly and insert this clip into the hole provided for it on the workstation chassis.
4. Plug in the power switch/LCD assembly’s connector.
5. Close the workstation’s front panel as shown in the section “Closing the Front Panel.”

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Removable Media Devices
There are only two removable media devices allowed in a B2000 workstation:
• CD drive (standard component)
• 3.5-inch floppy disk drive (optional component)
The procedures in the following subsections explain how to remove and replace (install)
these removable media devices.
Removing and Replacing a CD Drive
WARNING

Power off the workstation and unplug the power cord before
removing and replacing (installing) a CD drive.

CAUTION

Perform the following steps to remove and replace a CD drive:
1. Open the front and left side panels of the workstation as shown in the sections
“Opening the Front Panel” and “Opening the Left Side Panel.”
2. Remove the rear cover of the CD drive bay inside the workstation by unscrewing the
T-15 Torx/slotted screw as shown in Figure 4-5. Push the cover handle toward the rear
of the CD drive approximately one inch, and then pull the cover handle toward you.
Figure 4-5. Removing the CD Drive Bay’s Rear Cover
Rear
Cover

Rear Cover
Handle

T-15
Torx/Slotted
Screw
Audio
Cable
ATAPI Cable
Power Cable

3. Disconect the audio, ATAPI, and power cables from the rear of the CD drive.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

4. Rotate the workstation around until you see the front of the workstation as shown in
Figure 4-6.
Figure 4-6. Front of the Workstation with the Front Panel Removed
LCD

Bracket Screw
(hidden)

CD Drive

Bracket Screw

5. Remove both CD drive bracket screws (T-15 Torx/slotted screws) and pull the CD drive
out of the workstation chassis as shown in Figure 4-7.
Figure 4-7. Removing the CD Drive

CD Drive
CD Drive Mounting
Screws (T-15 Torx)

CD Drive Mounting
Screws (T-15 Torx)

CD Drive Bracket

Bracket Screws
(T-15 Torx)

6. Remove the four CD drive mounting screws (T-15 Torx/slotted screws) from the sides of
the CD drive bracket as shown in Figure 4-7 and remove the CD drive from the bracket.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

7. Remove the new CD drive from its shipping container and check to see that the jumper
on the rear of the CD drive is set to the CSEL position.
NOTE

You will have to verify that the master/slave/CSEL jumper is set in the CSEL
position on the rear of the new CD drive that you will install. Since different
CD drive manufacturers have different locations for the CSEL jumper, look
at the documentation that came with the CD drive for the proper location of
this jumper.

8. Using the four CD drive mounting screws, mount the CD drive to the bracket as shown
in Figure 4-8. Note that the CD drive should extend approximately one inch out from
the front of the CD drive bracket.
Figure 4-8. Installing the CD Drive

CD Drive Bracket Guide
CD Drive
CD Drive Mounting
Screws (T-15 Torx)

Bracket
Runner

CD Drive Mounting
Screws (T-15 Torx)
Bracket Screws

9. Slide the CD drive and its bracket into the workstation chassis as shown in Figure 4-8.
There are runners on the sides of the bracket and guides inside the CD drive chassis
that will help the CD drive and bracket assembly to slide into place.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

10.Tighten the two CD drive bracket screws as shown in Figure 4-9.
Figure 4-9. Tightening the Bracket Screws

Bracket
Screw
(hidden)

Bracket Screw

11.Rotate the workstation around until you see the open, left side of the workstation. Plug
the audio, ATAPI, and power cables into their appropriate connectors on the rear of the
CD drive, as shown in Figure 4-10. Note that the connectors are keyed for proper
insertion, and that you should connect the audio cable first.
NOTE

The red striped side of the ATAPI cable should be positioned next to the
power cable.

Figure 4-10. Plugging in the Audio, ATAPI, and Power Cables

Audio
Cable

Ferrite Bead
ATAPI Cable
Power Cable

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

12.Make sure that the audio, ATAPI, and power cables are positioned so that they will
come out of the bottom edge of the CD drive bay’s rear cover when it is replaced. (Note
that the rear cover’s bottom edge is rounded to prevent cutting of the cables.) To replace
the rear cover, place the end opposite of the rear cover handle into the cover slot and
rotate it into place. Tighten the T-15 Torx/slotted screw to secure the rear cover. Note
that, when you replace the rear cover, the ferrite bead on the ATAPI cable must remain
outside of the CD drive bay’s rear cover. See Figure 4-11.
Figure 4-11. Replacing the CD Drive Bay’s Rear Cover
Rear Cover
T-15
Torx/Slotted
Screw

Ferrite Bead

13.Make sure that all cables are positioned within the workstation so that they cannot be
damaged. Then close the left side and front panels of the workstation as shown in the
sections “Closing the Left Side Panel” and “Closing the Front Panel.”

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Removing a Floppy Disk Drive
WARNING

Power off the workstation and unplug the power cord before
removing the floppy disk drive.

CAUTION

Perform the following steps to remove a floppy disk drive:
1. Open the front and left side panels of the workstation as shown in the sections
“Opening the Front Panel” and “Opening the Left Side Panel.”
2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscrewing
the T-15 Torx/slotted screw as shown in Figure 4-12. Push the cover handle toward the
rear of the floppy disk drive approximately one inch, and then pull the cover handle
toward you.
Figure 4-12. Removing the Floppy Disk Drive Bay’s Rear Cover
Rear Cover Handle

Power Cable

T-15
Torx/Slotted
Screw

Rear Cover
Data Cable

3. Disconnect the power and data cables from the rear of the floppy disk drive.
4. Rotate the workstation around until you can see the front of the workstation as shown
in Figure 4-13.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

Figure 4-13. Front of Workstation with the Front Panel Removed

LCD

Bracket
Screw
(hidden)

Floppy
Disk Drive

Bracket Screw

5. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the
floppy disk drive out of the workstation chassis as shown in Figure 4-14.
Figure 4-14. Removing the Floppy Disk Drive

Floppy
Disk Drive
Floppy Disk Drive
Mounting Screws
(T-15 Torx)

Floppy Disk Drive
Mounting Screws
(T-15 Torx)
Floppy Disk
Drive Bracket

Bracket Screws
(T-15 Torx)

6. Remove the four floppy disk drive mounting screws (T-15 Torx/slotted screws) from the
sides of the floppy disk drive bracket as shown in Figure 4-14 and remove the floppy
disk drive from the bracket.

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

If you will replace the floppy disk drive with a blank, continue on with step 7 below.
However, if you will replace it with a new floppy disk drive, go to step 6 in the section
“Replacing or Installing a Floppy Disk Drive” on page 101.
7. Place the floppy disk drive blank in the floppy disk drive bracket and tighten the four
floppy disk drive mounting screws (T-15 Torx/slotted screws) into the bracket. See
Figure 4-15.
Figure 4-15. Installing the Floppy Disk Drive Blank and Bracket

Floppy Disk
Drive Bracket

Floppy Disk Drive
Mounting Screws

Floppy Disk
Drive Blank
Floppy Disk Drive
Mounting Screws

8. Slide the floppy disk drive blank and its bracket into the workstation chassis as shown
in Figure 4-15.
9. Tighten the two floppy disk drive bracket screws as shown in Figure 4-16.
Figure 4-16. Tightening the Bracket Screws

Bracket Screw

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

10.Make sure that the floppy disk drive’s power and data cables are positioned so that they
will come out of the top edge of the floppy disk drive bay’s rear cover when it is replaced.
(Note that the rear cover’s top edge is rounded to prevent cutting of the cables.) Put the
rear cover in place and tighten the T-15 Torx/slotted screw. See Figure 4-17.
Figure 4-17. Replacing the Floppy Disk Drive Bay’s Rear Cover

T-15
Torx/Slotted
Screw

Power
Cable
Rear Cover
Data Cable

11.Replace the plastic floppy disk drive blank in the workstation’s front panel.
12.Make sure that all cables are positioned within the workstation so that they cannot be
damaged. Then close the left side and front panels of the workstation as shown in the
sections “Closing the Left Side Panel” and “Closing the Front Panel.”

Replacing or Installing a Floppy Disk Drive
WARNING

Power off the workstation and unplug the power cord before
replacing (installing) the floppy disk drive.

CAUTION

NOTE

There are no jumper settings required for the installation of the floppy disk
drive.

Perform the following steps to replace a floppy disk drive:
1. Open the front and left side panels of the workstation as shown in the sections
“Opening the Front Panel” and “Opening the Left Side Panel.”

Chapter 4

Field Replaceable Units
FRU Removal and Replacement

2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscrewing
the T-15 Torx/slotted screw as shown in Figure 4-18. Push the cover handle toward the
rear of the floppy disk drive approximately one inch, and then pull the cover handle
toward you.
Figure 4-18. Removing the Floppy Disk Drive Bay’s Rear Cover
Rear Cover Handle

Power
Cable

T-15
Torx/Slotted
Screw

Rear Cover
Data Cable

3. Rotate the workstation around until you see the front of the workstation as shown in
Figure 4-19.
Figure 4-19. Front of Workstation with the Front Panel Removed

LCD

Floppy Disk
Drive Blank

Bracket Screw

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Chapter 4

Field Replaceable Units
FRU Removal and Replacement

4. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the
floppy disk drive bracket out of the workstation chassis as shown in Figure 4-20.
Figure 4-20. Removing the Floppy Disk Drive Bracket and Blank

Floppy Disk
Drive Bracket
Floppy Disk Drive
Mounting Screws
(T-15 Torx)

Bracket
Screw
Floppy Disk Drive
Mounting Screws
(T-15 Torx)
Bracket Screw

Floppy Disk
Drive Blank

5. Remove the four floppy disk drive mounting screws (T-15 Torx/slotted screws) from the
sides of the floppy disk drive bracket as shown in Figure 4-20 and remove the floppy
disk drive blank from the bracket.
6. Remove the new floppy disk drive from its shipping container. Using the four T-15
Torx/ slotted mounting screws, mount the floppy disk drive to the bracket as shown in
Figure 4-21.
To help you properly install the floppy disk drive, you need to use the floppy disk drive
holes labeled “A” on the bracket sides. The first T-15 Torx screws should be inserted
through the tab holes of the floppy disk drive bracket that are located on the front part
of both sides of the bracket. These T-15 Torx screws should then be screwed into the
screw holes located on both sides of the floppy disk drive. These holes are located near
the floppy disk drive’s front panel. The remaining T-15 Torx screws should be inserted
through the holes labeled “A” at the rear part of the floppy disk drive bracket. These
screws should then be screwed into the rear screw holes located on both sides of the
floppy disk drive. Note that the front of the floppy disk drive should extend one inch
from the front of the floppy disk drive bracket. See Figure 4-21.

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Figure 4-21. Installing the Floppy Disk Drive

Floppy Disk Drive
Mounting
Screws

Mounting
Screws
Bracket Screws

7. Slide the floppy disk drive and its bracket into the workstation chassis as shown in
Figure 4-21.
8. Tighten the two floppy disk drive bracket screws as shown in Figure 4-22.
Figure 4-22. Tightening the Bracket Screws

Bracket
Screw
(hidden)
Bracket
Screw

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9. Rotate the workstation around until you see the open, left side of the workstation. Plug
the power and data cables into their connectors on the rear of the floppy disk drive, as
shown in Figure 4-23. Note that the connectors are keyed for proper insertion.
NOTE

The red striped side of the data cable should be positioned toward the power
cable.

Figure 4-23. Plugging in the Power and Data Cables

Power
Cable
Data Cable

10.Make sure that the floppy disk drive’s power and data cables are positioned so that they
will come out of the top edge of the floppy disk drive bay’s rear cover when it is replaced.
(Note that the rear cover’s top edge is rounded to prevent cutting of the cables.) Put the
rear cover in place and tighten the T-15 Torx/slotted screw. Note that, when you replace
the rear cover, the ferrite bead on the data cable must remain inside of the floppy disk
drive bay’s rear cover. See Figure 4-24.
Figure 4-24. Replacing the Floppy Disk Drive Bay’s Rear Cover

Power Cable

T-15
Torx/Slotted
Screw

Rear Cover
Data Cable

11.Remove the plastic floppy disk drive blank from the workstation’s front panel, if
present.
12.Make sure that all cables are positioned within the workstation so that they cannot be
damaged. Then close the left side and front panels of the workstation as shown in the
sections “Closing the Left Side Panel” and “Closing the Front Panel.”

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Hard Disk Drives
This section explains how to remove and replace (install) a hard disk drive in the B2000
workstation. After replacing or installing a hard disk drive, be sure to follow the
procedures in the section “Configuring a Hard Disk Drive as a File System” on page 33 to
configure the hard disk drive.
The B2000 workstation can have a maximum of two hard disk drives. These internal hard
disk drives are devices on the Ultra2 Wide Low-Voltage Differential SCSI bus. The hard
disk drive that came with the workstation was set to SCSI ID 6 on the bus. If you are
adding a second hard disk drive, the second hard disk drive will use SCSI ID 5. Note that
the two slots for the hard disk drives have SCSI ID numbers 6 and 5 preassigned to them,
and that SCSI ID 6 is the system disk. You will not be able to change these SCSI ID
numbers.
CAUTION

Hard disk drives are susceptible to mechanical and electrostatic shock. When
handling the drive, always wear the static-grounding wrist strap that came in
the hard disk drive kit. Always handle the drive carefully.

Removing a Hard Disk Drive
CAUTION

To remove a hard disk drive, the workstation must be turned off.

NOTE

There are no cables to disconnect when removing a hard disk drive.

NOTE

If you are removing a hard disk drive that has a mounted file system on it,
you will need to unmount it. This should be done before you remove the hard
disk drive itself from the workstation.
To unmount a file system on a hard disk drive, follow the procedure in the
section “Removing a Hard Disk Drive as a File System” on page 35.

Perform the following steps to remove a hard disk drive:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.” As you face the open, left side of the workstation, the hard disk drives are
on the right side. The lower hard disk drive (SCSI ID 5) is the one discussed in this
section. See Figure 4-25.

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Figure 4-25. Location of the Hard Disk Drives

Upper Hard Disk Drive
(SCSI ID 6 -- System Disk
Lower Hard Disk Drive
(SCSI ID 5)

2. Loosen the T-15 Torx thumbscrew securing the hard disk drive assembly to the system
board. Grasp the assembly and slide it to the front of the workstation to unseat the
bracket from the chassis rail. See Figure 4-26. You may need to angle the hard disk
drive assembly slightly to disengage the hooks as you slide it along the rail.
Figure 4-26. Removing the Hard Disk Drive

T-15 Torx Thumbscrew

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3. Remove the four T-15 Torx mounting screws from the bracket as shown in Figure 4-27.
Be careful when removing the hard disk drive from its bracket to avoid damaging it.
Figure 4-27. Removing the Hard Disk Drive from Its Bracket
T-15 Torx
Mounting Screw
Mounting Grommets
(Do NOT Remove)

4. Screw the four mounting screws into the four vertical holes on the hard disk drive
bracket to store them for future use.
5. Slide the hard disk drive bracket into its slot, and push firmly inward to secure the hard
disk drive bracket to the system board connector. See Figure 4-28.
Figure 4-28. Replacing the Hard Disk Drive Bracket

T-15 Torx Thumbscrew

6. Tighten the T-15 Torx thumbscrew to secure the bracket to the system board.
7. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Replacing or Installing a Hard Disk Drive
NOTE

After replacing or installing a hard disk drive, you will need to mount it and
create a file system on it. Follow the procedures in the section “Configuring a
Hard Disk Drive as a File System” on page 33.

1. Remove the left side panel of the workstation using the instructions found in the section
“Opening the Side Panel.” As you face the open, left side of the workstation, the hard
disk drives are on the right side. The lower hard disk drive (SCSI ID 5) is the one
discussed in this section. Figure 4-29 shows an empty bracket for the lower hard disk
drive.
Figure 4-29. Location of the Hard Disk Drives

Upper Hard Disk Drive
(SCSI ID 6 -- System Disk)
Bracket for the Lower
Hard Disk Drive (SCSI ID 5)

T-15 Torx Thumbscrew

2. Loosen the T-15 Torx thumbscrew securing the hard disk drive bracket to the system
board. See Figure 4-29. Grasp the bracket and slide it to the front of the workstation to
unseat the bracket from the chassis rail. You may need to angle the hard disk drive
bracket slightly to disengage the hooks as you slide it along the rail.
3. Mount the hard disk drive on the hard disk drive bracket using the four T-15 Torx
mounting screws that are stored on the bracket. See Figure 4-30 for the location of the
mounting screws and Figure 4-31 for positioning the bracket on to the hard disk drive.

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Figure 4-30. Removing the T-15 Torx Mounting Screws

Figure 4-31. Positioning the Bracket on to the Hard Disk Drive

4. Insert the T-15 Torx mounting screws through the four rubber mounting grommets and
into the screw holes of the hard disk drive. See Figure 4-32.
Figure 4-32. Mounting the Bracket on to the Hard Disk Drive
T-15 Torx
Mounting Screw
Mounting Grommets

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5. Slide the hard disk drive assembly into its slot, and push inward firmly until the front
of the hard disk drive bracket is flush with the hard disk drive connector on the system
board. See Figure 4-33. The bracket hooks will lock into the chassis rail.
Figure 4-33. Positioning the Hard Disk Drive Assembly

T-15 Torx Thumbscrew

6. Tighten the T-15 Torx thumbscrew to secure the hard disk drive assembly to the system
board.
7. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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I/O Cards
This section explains how to remove and replace (or install) I/O cards in the B2000
workstation.
The B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots
for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size
(PCI-1X) slots.
The optional graphics cards supported by the B2000 workstation are designed
to be electrically compatible with the PCI slots. See Table 1-1 in Chapter 1 for
the optional graphics cards supported in the B2000 workstation.

NOTE

Figure 4-34 provides a brief description of slot capabilities.
Figure 4-34. PCI Card Slot Numbering and Capabilities
Slot 1

64-bits, 5V, 33MHz

Slot 2

64-bits, 5V, 33MHz

Slot 3

32-bits, 5V, 33MHz

Slot 4

32-bits, 5V, 33MHz

The information described in Figure 4-34 is also provided on the B2000 system label on the
chassis floor inside the workstation. See Figure 4-35 for the location of the system label.
Figure 4-35. B2000 System Label

Front of the
Workstation

B2000 System Label

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If you are installing an additional HP VISUALIZE-fxe graphics card, after you
connect the monitor to the additional graphics card, you must change the
graphics path for the monitor. To do this, see the section “Displaying and
Setting the Monitor Type” on page 150.

NOTE

As shown in Figure 4-36, the four I/O slots as seen from the rear of the workstation are
labeled from top to bottom starting with 1.
Figure 4-36. I/O Slot Numbering
I/O Slot 1

I/O Slot 4

{

Removing I/O Cards
This subsection assumes that you already have I/O cards loaded in the workstation, and
that you need to remove one or more of them.
Perform the following steps to remove an I/O card:
1. Power off the workstation and unplug the power cord from the electrical outlet.
2. Attach the static-grounding wrist strap by following the instructions on the package.
Attach the sticky end of the wrist strap to bare metal on the rear panel of the
workstation.
3. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
4. Remove the PCI retainer clip by pulling evenly in the direction of the arrow on both
PULL tabs.

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5. Locate the I/O card you want to remove and, using a T-15 Torx driver or flathead
screwdriver, remove the I/O card’s bulkhead screw as shown in Figure 4-37.
Figure 4-37. Removing the I/O Card
I/O Card’s
Bulkhead
Screw

I/O Card
Bulkhead

I/O Card Being Removed

6. Pull evenly on the outside edges of the I/O card to remove it.

Replacing or Installing I/O Cards
Perform the following steps to replace or install a new I/O card:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Locate the appropriate slot for the I/O card that will be installed.
3. Unscrew the T-15 Torx screw from the bulkhead blank of the slot you have chosen and
remove the bulkhead blank. If no blank is present, simply go on to step 4.
4. Remove the PCI retainer clip by pulling evenly in the direction of the arrow on both
PULL tabs.
5. Insert the I/O card into the slot you have chosen with the bulkhead appropriately
positioned. If the card is full-length, the non-bulkhead end of the card should be placed
in the I/O card guide. Press firmly and evenly on the I/O card until it is in the connector.
Screw the T-15 Torx screw into the I/O card’s bulkhead to secure the I/O card.
6. Replace the PCI retainer clip by placing the bottom hook in the slot on the air divider
and pushing the PULL tabs until they snap into their slots on the chassis wall.
7. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”
NOTE

112

If you connect the monitor to a graphics I/O card that you have just installed,
you must change the graphics path for the monitor. To do this, see the section
“Displaying and Setting the Monitor Type” on page 150.

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Battery
The battery in the B2000 workstation is contained within the real time clock module (Part
Number 1826-4269) on the system board. The component reference designation for the real
time clock module is U30 on the system board.
Perform the following steps to remove and replace the battery:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Locate the real time clock module, which has the component reference designation of
U30 on the system board. As shown in Figure 4-38, the real time clock module is to the
right of the system fan, just under the air flow guide.
Figure 4-38. Location of the Real Time Clock Module

Real Time
Clock Module

3. Carefully remove the defective real time clock module. Note the polarity dot which is
silk-screened on the component side of the circuit board.
CAUTION

Danger of explosion if the battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer. Dispose of
used batteries according to the manufacturer’s instructions

CAUTION

Il y a danger d´explosion s´il y a remplacement incorrect de la batterie.
Remplacer uniquement acvec une batterie du même type ou d´un type
recommandé par le constructeur. Mettre au rébut les batteries usagées
conformément aux instructions du fabricant.

4. Insert the new real time clock module (Part Number 1826-4269) on the system board
with the correct polarity to ensure proper functionality.
5. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Memory DIMMs
This section explains how to remove and replace (or install additional) memory DIMM
cards in the B2000 workstation.
Removing Memory DIMMs
WARNING

Always unplug the workstation’s power cord from the electrical
outlet or power source before opening the workstation.

Perform the following steps to remove memory DIMMs:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
Figure 4-39. System Board View

B2000

System Label
Power
Supply

DIMM Connectors

Figure 4-40. DIMM Connectors on the System Board

DIMM
Connectors
(4 Slots)

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2. Press downward on the ejector tabs located on both sides of the DIMM connector. See
Figure 4-41. This raises the DIMM card for easy extraction.
Figure 4-41. Removing Memory Cards

Ejector Tab

3. Lift up evenly on the outside edges of the DIMM card to remove it. See Figure 4-41.
4. Reinstall the remaining DIMM cards in the correct order by following the instructions
in the next section, “Replacing or Installing Additional Memory DIMMs.” Refer to
Figure 4-43 or the B2000 system label located on the chassis floor for the proper
loading sequence for the DIMM cards.
5. Close the left side panel of the workstation as explained in the section “Closing the Left
Side Panel” and plug the workstation’s power cord into the electrical outlet.
6. Verify that the reinstallation of the remaining DIMM cards was successful by following
the steps in the section “Displaying the Current Memory Configuration” on page 156.

Replacing or Installing Additional Memory DIMMs
Before continuing with this section, carefully read the following list of considerations:
• Use the procedure described in “Displaying the Current Memory Configuration” on
page 156 before attempting to install additional memory DIMMs in the workstation.
• Review the steps involved in installing DIMMs before you begin.
• Insert DIMMs in the order shown in Figure 4-43 or in the B2000 system label located on
the floor of the workstation chassis.
• Note the proper orientation for DIMMs when inserting them into their connectors.
• Use the Boot Console Handler to verify that the system recognizes the additional
DIMMs when you have finished installation.
WARNING

Chapter 4

Power off the workstation and unplug the power cord before
replacing or installing additional memory DIMMs.

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Perform the following steps to replace or install additional memory DIMMs:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
Figure 4-42. System Board View

B2000

System Label
Power
Supply

DIMM connectors

2. Position the workstation so that the DIMM connectors on the system board face you, as
shown in Figure 4-43. Note that Figure 4-43 also shows the loading sequence for the
DIMM cards. This loading sequence must be maintained when you install the DIMM
cards, but the size of the DIMM card put in each slot can vary. For example, you can
install a 256 MB card before a 512 MB card, and then follow the installation of the
512 MB card with another 256 MB card. The B2000 workstation supports 128 MB,
256 MB, and 512 MB DIMM cards.
Figure 4-43. Memory Slot Numbers and Loading Sequence

116

SL0

Load 1st

SL3

Load 4th

SL1

Load 2nd

SL2

Load 3rd

Memory Slots
(4 Slots)

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3. Load the DIMM cards in the memory slots using the loading sequence provided in
Figure 4-43. Note that the B2000 system label located on the chassis floor also explains
the loading sequence for DIMM cards. See Figure 4-44. Follow the steps in Figure 4-45
to install each DIMM card.
NOTE

When installing memory, you need to orient the notches on the bottom
edge of the DIMM card so that they are aligned with the keys on the DIMM
connector. See Figure 4-45. The keyed DIMM connectors prevent you from
installing the DIMM cards backwards.

Figure 4-44. B2000 System Label

Front of the
Workstation

Memory Loading Sequence on
B2000 System Label

Figure 4-45. Installing a DIMM Card

Step 1

Notches

Press down on the ejector tabs
to open them and place the
DIMM card in the connector
with your fingers on the edge
of the DIMM card. Be sure the
notches on the bottom edge of the
DIMM card aligns with the keys
on the DIMM connector.

Step 2
Push the DIMM card down
firmly and evenly into the
connector to be sure it is
properly seated.
Ejector Tab

Ejector Tab

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NOTE

The ejector tabs will return to the locked position when the DIMM card is
fully seated in the connector.

4. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel” and plug the workstation’s power cord into the electrical outlet.
5. Verify that this installation was successful by following the steps in the section
“Displaying the Current Memory Configuration” on page 156.

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Power Supply
This section explains how to remove and replace the power supply in the B2000
workstation.
Removing the Power Supply
WARNING

To prevent injury, unplug the workstation’s power cord from the
electrical outlet before removing the power supply.

Perform the following steps to remove the power supply:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Unplug the three power supply cables from the system board.
3. Remove the rear cover of the CD drive bay and disconnect the power cable. To do this,
see the section “Removing and Replacing a CD Drive” on page 91.
4. Remove the rear cover of the floppy disk drive bay and disconnect the power cable, if the
optional floppy disk drive is installed. To do this, see the section “Removing a Floppy
Disk Drive” on page 96.
5. Detach the bundled power cables from the cable management clips on the chassis floor.
See Figure 4-46.
Figure 4-46. Screws Holding the Power Supply in Place

Four T-15
Torx Screws

Power Supply

Cable Management Clips

6. Remove the four T-15 Torx screws from the rear of the chassis that hold the power
supply in place, as shown in Figure 4-46.
7. Slide the power supply towards the front of the workstation. You must disengage the
hook on the bottom of the power supply from the support strap in the chassis floor. Then
remove the power supply from the workstation chassis.

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Replacing the Power Supply
WARNING

To prevent injury, unplug the workstation’s power cord from the
electrical outlet before replacing the power supply.

Perform the following steps to replace the power supply:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Place the power supply on the floor of the workstation chassis. The power supply must
be positioned such that its fan is pointing left toward the rear of the workstation, and
its cabling is coming out of the bottom, right side of the power supply.
3. Slide the power supply towards the rear of the workstation. You must engage the hook
on the bottom of the power supply into the support strap in the chassis floor.
4. Screw in the four T-15 Torx screws that hold the power supply in place into the rear of
the chassis, as shown in Figure 4-46.
5. Reattach the bundled power cables in the cable management clips on the chassis floor.
See Figure 4-46.
6. Connect the power cable to the rear of the floppy disk drive, if the optional floppy disk
drive is installed. Then replace the cover of the floppy disk drive bay. To do this, see
“Replacing or Installing a Floppy Disk Drive” on page 99.
7. Connect the power cable to the rear of the CD drive and then replace the cover of the
floppy disk drive bay. To do this, see “Removing and Replacing a CD Drive” on page 91.
8. Plug the two power supply cables into the system board.
9. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Voltage Regulator Modules
This section explains how to remove and replace the voltage regulator modules (master
and slave), which are connected to the system board in the B2000 workstation.
Removing a Voltage Regulator Module
WARNING

To prevent injury, unplug the workstation’s power cord from the
electrical outlet before removing the voltage regulator modules.

Perform the following steps to remove a voltage regulator module:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Remove the four T-15 Torx screws from the rear of the chassis that hold the power
supply in place, as shown in Figure 4-47.
Figure 4-47. Screws Holding the Power Supply in Place

Four T-15
Torx Screws

Power Supply

NOTE

The two voltage regulator modules are connected to the bottom of the system
board, behind the power supply. So, in the next step, you must move the
power supply to the right in order to access the voltage regulator modules.
Note that you do not need to disconnect the power supply’s cables from the
system board, nor remove the power supply entirely from the workstation
chassis in order to access the voltage regulator modules.

3. Slide the power supply to the right, towards the front of the workstation, until the hook
on the bottom of the power supply disengages from the support strap in the chassis
floor. (You do not need to disconnect the power supply’s power cables from the system
board, nor remove the power supply entirely from the workstation chassis.)

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As shown in Figure 4-48, the top voltage regulator module is the master, and the bottom
one nearest the chassis floor is the slave.
Figure 4-48. The Voltage Regulator Modules

Voltage Regulator
Modules:
Master (Top)
Slave (Bottom)

4. Press down on the ejector tabs located on each side of the voltage regulator module
(master or slave) to release it from the system board connector.
5. Grasp the voltage regulator module (master or slave) firmly and pull outward to release
it from the system board connector.

Replacing a Voltage Regulator Module
WARNING

To prevent injury, unplug the workstation’s power cord from the
electrical outlet before replacing a voltage regulator module.

Before replacing a voltage regulator module, ensure that it is the correct one (master or
slave) for insertion into the correct connector on the system board. See Figure 4-49 to
identify the two different voltage regulator modules (master and slave).
NOTE

The master and the slave voltage regulator modules differ in the placement of
the notch in their gold edge connectors, as shown in Figure 4-49. This notch
fits the notch-key of the system board’s connector into which each voltage
regulator module (master or slave) fits. The notches and notch-keys prevent
you from installing a voltage regulator module into the wrong connector.

Refer to Figure 4-48 for the correct system board connector (the top connector for the
master, or the bottom connector nearest the chassis floor for the slave) in which to insert
the voltage regulator module you need to replace.

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Figure 4-49. Master and Slave Voltage Regulator Modules

Notch

Master

Slave

Perform the following steps to replace a voltage regulator module:
1. Press down on the ejector tabs on either side of the system board connector to open
them. Be sure that you will be inserting the voltage regulator module into the correct
system board connector (the top connector if it is a master voltage regulator module, or
the bottom connector nearest the chassis floor if it is a slave).
2. Orient the notch on the gold edge of the voltage regulator module so that it aligns with
the notch-key in the system board connector. Push the voltage regulator module into the
correct system board connector (the top connector if it is a master voltage regulator
module, or the bottom connector nearest the chassis floor if it is a slave) until the
voltage regulator module is seated entirely in the connector.
NOTE

The ejector tabs will return to the locked position when the voltage regulator
module is fully seated in the connector.

3. Slide the power supply towards the rear of the workstation. You must engage the hook
on the bottom of the power supply into the support strap in the chassis floor.
4. Screw in the four T-15 Torx screws that hold the power supply in place into the rear of
the chassis. See Figure 4-47.
5. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Fans
The B2000 has three fans, which are shown in Figure 4-50: I/O fan, system fan, and
processor (turbocooler) fan. A chassis code in the workstation’s LCD which indicates that a
fan has failed (FLT D01n) or is running too slowly (WRN D02n) within a B2000 workstation
specifies the fan number, n. Figure 4-50 notes the number (n) for each fan. For more
information on identifying either a fan that has failed or one that is running too slowly, see
“Fan Faults and Warnings” on page 48.
NOTE

The processor fan (5) is mounted to the processor substrate on the system
board tray assembly. Thus, the processor fan itself is not replaceable. If the
LCD indicates a processor fan failure (FLT D015), the entire system board
tray assembly must be replaced. In this case, follow the procedures for
removing and replacing the system board tray assembly starting on page 129.

Figure 4-50. Fan Locations

I/O Fan (2)

System
Fan (4)

Processor
Fan (5)

If either the I/O fan (2) or the system fan (4) fails, you will need to replace it to ensure no
heat damage is caused to the workstation. To remove and replace the fan, see the following
subsections for the I/O fan or the system fan, as appropriate.
Removing the I/O Fan
NOTE

The speaker is contained within the same mounting bracket as the I/O fan.
For instructions on how to remove and replace the speaker, see page 127.

Perform the following steps to remove the I/O fan:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Remove the PCI retainer clip and all I/O cards. See the section “Removing I/O Cards” on
page 111.

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3. Unscrew the two T-15 Torx screws that hold the workstation’s air divider in place, as
shown in Figure 4-51. Then grasp the edge of the air divider and pull it towards you to
remove it from the workstation.
Figure 4-51. Removing the Air Divider

T-15 Torx
Screw
T-15 Torx
Screw

Air Divider

4. Disconnect the I/O fan and speaker cables from the system board.
5. Lift up on the fan/speaker mounting bracket tab from the hole in the drive bay housing.
Then rotate the mounting bracket toward the chassis wall and rotate the fan/speaker
mounting bracket out of the chassis.
6. Remove the I/O fan from the mounting bracket by slightly pulling the left and right fan
mounting clips away from the fan, and then pulling the fan outward. See Figure 4-52.
Figure 4-52. Removing the I/O Fan from the Bracket
I/O Fan
I/O Fan/Speaker
Mounting Bracket

Fan
Mounting
Clip

Speaker

Fan
Mounting
Clip

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Replacing the I/O Fan
Perform the following steps to replace the I/O fan:
1. Install the I/O fan into the fan/speaker mounting bracket by pulling out on the left and
right fan mounting clips, inserting the fan, and then releasing the fan mounting clips so
that they hold the fan in place. See Figure 4-52.
2. Align the fan/speaker mounting bracket in the chassis, holding the fan and speaker
cable to the card guide edge of the mounting bracket. Then rotate the fan/speaker
mounting bracket into place while holding up on the retainer tab.
3. Connect the I/O fan and speaker cables to the system board.
4. Place the air divider within the chassis and screw in the two T-15 Torx screws that hold
the air divider in place. See Figure 4-51.
5. Replace all I/O cards and the PCI retainer clip as explained in the section “Replacing or
Installing I/O Cards” on page 112.
6. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

Removing the System Fan
Perform the following steps to remove the system fan:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Remove the four plastic pop rivets at the corners of the system fan to release the fan
from the rear panel of the workstation chassis.
3. Disconnect the system fan’s power cable from the system board and remove the fan.

Replacing the System Fan
Perform the following steps to replace the system fan:
1. Align the flow arrow on the system fan so that it is pointing toward the rear panel of the
workstation chassis.
2. Position the fan flush with the rear panel of the workstation and insert the four plastic
pop rivets to secure the fan to the rear panel.
3. Connect the system fan’s power cable to the system board.
4. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Speaker
This section explains how to remove and replace the speaker in the B2000 workstation.
The speaker is contained in the mounting bracket with the I/O fan. See Figure 4-53.
Figure 4-53. Location of the Speaker
Speaker

Removing the Speaker
Perform the following steps to remove the speaker:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Remove the PCI retainer clip and all I/O cards. See the section “Removing I/O Cards” on
page 111.
3. Unscrew the two T-15 Torx screws that hold the workstation’s air divider in place, as
shown in Figure 4-54. Then grasp the edge of the air divider and pull it towards you to
remove it from the workstation.
Figure 4-54. Removing the Air Divider

T-15 Torx
Screw
T-15 Torx
Screw

Air Divider

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4. Disconnect the speaker and I/O fan cables from the system board.
5. Lift up on the fan/speaker mounting bracket tab from the hole in the drive bay housing.
Then rotate the mounting bracket toward the chassis wall and rotate the fan/speaker
mounting bracket out of the chassis.
6. Remove the speaker from the mounting bracket by inserting a finger through the access
hole and pushing on the speaker until it pops free from the mounting clips on the fan/
speaker mounting bracket. See Figure 4-55.
Figure 4-55. Removing the Speaker from the Mounting Bracket
Speaker
Mounting
Clip

I/O Fan

I/O Fan/Speaker
Mounting Bracket

Speaker
Cable
Speaker
Speaker
Mounting
Clip

7. Remove the speaker cable from the cable clips and slide the speaker cable out of the
notched hole in the fan/speaker mounting bracket.
Replacing the Speaker
Perform the following steps to replace the speaker:
1. Position the speaker so that the speaker cable runs out of the hole in the rear of the I/O
fan/speaker mounting bracket. Note that the speaker cable must be held in place on the
backside of the mounting bracket by the speaker cable clips.
2. Pull outward on the speaker mounting clips and put the speaker in place. Then release
the mounting clips so that they hold the speaker in the mounting bracket.
3. Align the fan/speaker mounting bracket in the chassis, holding the fan and speaker
cable to the card guide edge of the mounting bracket. Then rotate the fan/speaker
mounting bracket into place while holding up on the retainer tab.
4. Connect the speaker and I/O fan cables to the system board.
5. Place the air divider within the chassis and screw in the two T-15 Torx screws that hold
the air divider in place. See Figure 4-54.
6. Replace all I/O cards and the PCI retainer clip as explained in the section “Replacing or
Installing I/O Cards” on page 112.
7. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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System Board Tray Assembly
The system board contains the CPU, main memory, I/O section, and all of the circuitry and
connections that control how the workstation’s hardware and operating system interact
with each other. If any of the components on the system board are defective, you must
remove and replace the system board.
Because the system board in the B2000 workstation is mounted on a tray, the following
procedures explain how to remove and replace the system board tray assembly as a
complete unit.
Removing the System Board Tray Assembly
Perform the following steps to remove the system board tray assembly:
1. Open the left side panel of the workstation as shown in the section “Opening the Left
Side Panel.”
2. Remove the following internal components from the workstation:
a. Hard disk drive(s) and bracket(s), as shown in the section “Removing a Hard Disk
Drive” on page 104.
b. PCI retainer clip and all I/O cards, as shown in the section “Removing I/O Cards” on
page 111.
c. All memory DIMM cards, as shown in the section “Removing Memory DIMMs” on
page 114.
d. Power supply, as shown in the section “Removing the Power Supply” on page 119.
e. Both the master and slave voltage regulator modules, as shown in the section
“Removing a Voltage Regulator Module” on page 121.
f. Air divider, as shown in Step 3 of the section “Removing the I/O Fan” on page 125.
3. Disconnect all cables from the system board, including the following:
a. CD drive data and audio cables
b. Floppy disk drive data cable
c. I/O fan and speaker cables
d. System fan cable
e. LCD ribbon cable
4. Fold back all of the cables to avoid interference or damage when removing the system
board tray assembly from the workstation chassis.

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5. Remove the two T-15 Torx screws that secure the system board tray assembly to the
rear panel of the workstation chassis. See Figure 4-56.
Figure 4-56. Screws Holding the System Board Tray Assembly in Place

Two T-15
Torx Screws

6. Grasp the system board tray assembly and slide the system board tray assembly toward
the front of the workstation. The keyholes in the system board tray assembly are
unlatched from the chassis wall hooks.
7. Tilt the system board tray assembly up, rotate it clockwise, and lift it out of the chassis.

Replacing the System Board Tray Assembly
Perform the following steps to replace the system board tray assembly:
1. Fold back all cables to avoid interference or damage when installing the system board
tray assembly in the workstation chassis.
2. Angle the system board tray assembly diagonally as you begin to put it into the
workstation chassis. Then position it flat inside the chassis, against the chassis wall.
3. Slide the system board tray assembly slightly to the front and then to the rear of the
workstation to engage the chassis wall hooks into the keyholes.
4. Screw in the two T-15 Torx screws that secure the system board tray assembly to the
rear panel of the workstation chassis. See Figure 4-56.
5. Connect all cables to the system board, including the following:
a. CD drive data and audio cables
b. Floppy disk drive data cable
c. I/O fan and speaker cables

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d. System fan cable
e. LCD ribbon cable
6. Replace the following internal components in the workstation:
a. Hard disk drive(s) and bracket(s), as shown in the section “Replacing or Installing a
Hard Disk Drive” on page 107.
b. All I/O cards and the PCI retainer clip, as shown in the section “Replacing or
Installing I/O Cards” on page 112.
c. All memory DIMM cards, as shown in the section “Replacing or Installing Additional
Memory DIMMs” on page 115.
d. Both the master and slave voltage regulator modules, as shown in the section
“Replacing a Voltage Regulator Module” on page 122.
e. Power supply, as shown in the section “Replacing the Power Supply” on page 120.
f. Air divider, as shown in Step 4 of the section “Replacing the I/O Fan” on page 126.
7. Close the left side panel of the workstation as shown in the section “Closing the Left
Side Panel.”

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Field Replaceable Units
FRU Removal and Replacement

132

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5 Block Diagram
This chapter contains the functional block diagram of the HP VISUALIZE B2000
workstation.

133

Block Diagram

Figure 5-1. Functional Block Diagram of the B2000 Workstation

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6 Boot Console Handler
This chapter explains how to use the Boot Console Handler, which provides an interactive
environment after the power-on sequence in the HP VISUALIZE B2000 workstation.

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Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Boot Console Handler Features
• Accessing the Boot Console Handler
• Booting the Workstation
• Searching for Bootable Media
• Resetting the Workstation
• Displaying and Setting Paths
• Displaying and Setting the Monitor Type
• Displaying the Current Memory Configuration
• Displaying the Status of the I/O Slots
• Setting the Auto Boot and Auto Search Flags
• Displaying and Setting the Security Mode
• Displaying and Setting Fastboot Mode
• Displaying the LAN Station Address
• Displaying System Information
• Displaying PIM Information
• Stable Storage
• ISL Environment
• Obtaining and Updating System Firmware

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Boot Console Handler Features

Boot Console Handler Features
There are times when you want to interact directly with the hardware of the B2000
workstation before it boots the operating system. The B2000 workstation provides a
menu-driven Boot Console Handler that allows you to perform special tasks, display
information, and set certain system parameters, even if the operating system is
unavailable.
Here are some of the things you can do:
• Boot the system
• Search for bootable media
• Reset the system
• Display and set boot paths
• Display and set the monitor type
• Display memory configuration information
• Display the status of the PCI slots
• Set Auto Boot, Auto Search, and Auto Start
• Set Fastboot
• Display LAN information
• Display system information
The Boot Console Handler menus follow, showing the various tasks you can perform and
the available information. The shortened version of each command is indicated by the
uppercase letters.
Help is available for all the menus and commands by using either help, he, or ? and the
menu or command for which you want help.

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-------------- Main Menu -------------------------------------Command

Description

-----------

BOot [PRI|ALT|]
Boot from specified path
PAth [PRI|ALT|CON|KEY|[] Display or modify a path
SEArch [DIsplay|IPL] [] Search for boot devices
COnfiguration []
INformation []
SERvice []

Access Configuration menu/commands
Access Information menu/commands
Access Service menu/commands

DIsplay
HElp [|]
RESET

Redisplay the current menu
Display help for menu or command
Restart the system

----Main Menu: Enter command >

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------ Configuration Menu ----------------------------Command
-------

Description
-----------

Display or set specified auto flag
Display or modify processor boot ID
Display boot-related information
Seconds allowed for boot attempt
Config/deconfig processor
Set the system to predefined values
Display or set boot tests execution
Display or set LAN Configuration
Change the current monitor type
Display or modify a path
Search for boot devices
Set/show security mode
Read or set real time clock in GMT
Set previous power state

BOot [|]
Boot from specified path
DIsplay
Redisplay the current menu
HElp [|]
Display help for menu or command
RESET
Restart the system
MAin
Return to Main Menu
----Configuration Menu: Enter command >

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------ Information Menu ------------------------------Command
-------

Description
-----------

ALL
BootINfo
CAche
ChipRevisions
COprocessor
FwrVersion
IO
LanAddress
MEmory
PRocessor
SysConfig
WArnings

Display
Display
Display
Display
Display
Display
Display
Display
Display
Display
Display
Display

all system information
boot-related information
cache information
revisions of VLSI and firmware
coprocessor information
firmware version
I/O interface information
built-in system LAN address
memory information
processor information
the system configuration
selftest warning messages

BOot [PRI|ALT|]
Boot from specified path
DIsplay
Redisplay the current menu
HElp [|]
Display help for menu or command
RESET
Restart the system
MAin
Return to Main Menu
-----Information Menu: Enter command >

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------ Service Menu ----------------------------------Command
-------

Description
-----------

ChassisCodes[|ON|OFF
CLEARPIM
EepromRead [] {}
MemRead [] []
PCIDelay []
PDT [CLEAR]

Display/enable/disable chassis codes
Clear (zero) the contents of PIM
Read EEPROM locations
Read memory locations
Display or set PCI delay value
Display or clear
the Page Deallocation Table
Display PIM information
Display or change scrolling ability

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Boot from specified path
Redisplay the current menu
Display help for menu or command
Restart the system
Return to Main Menu

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Accessing the Boot Console Handler

Accessing the Boot Console Handler
If the workstation has crashed or power was turned off for some reason, press the power
switch and proceed to step 3. Otherwise, to access the Boot Console Handler, follow these
steps:
NOTE

This procedure should be done by a system administrator or superuser with
root login permissions.

1. Close any files and applications on the workstation.
2. Press the power switch on the front panel of the workstation.
NOTE

There is no need to login as root and execute the shutdown -q command to
shut down the HP-UX operating system on the workstation before powering it
off. When you turn off the power switch, the workstation automatically shuts
down the operating system before terminating the power.

Make sure you do not unplug the system’s power cord or otherwise interrupt power to
the workstation at this time.
When the operating system has been properly shut down, the following message will
appear:
Shutdown complete
3. Power on the workstation after the system has completely shut down.
If auto boot is turned off, the boot sequence automatically stops at the Boot Console
Handler’s Main Menu.
If auto boot is turned on, you will see the following message:
Processor is starting auto boot process. To
discontinue, press any key within 10 seconds.

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If auto boot and auto search are both turned on, you will see the following message:
Processor is booting from first available device. To discontinue, press any key within 10
seconds.

If you are using a power-saving monitor, you will have less than 10 seconds
from the time this message appears to press a key.

NOTE

4. Press a key. You will then see the message:
Boot terminated
The Main Menu of the Boot Console Handler appears.

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Booting the Workstation

Booting the Workstation
You usually start the system by turning it on and waiting for HP-UX to boot automatically.
However, you may not always want the usual boot sequence to occur.
For example, you may want to start the system from an operating system that is stored on
a device that is different from the usual boot device. If the normal operating system kernel
or the disk on which it resides becomes damaged or unusable, you may wish to boot from a
different disk or perhaps another type of device, such as a CD drive.
Here are some possible booting scenarios you may encounter:
• If you know which device you want to boot from, and you know that it contains a
bootable operating system, follow the directions in “Accessing the Boot Console
Handler” earlier in this chapter, and then type the following at the prompt:
Main Menu: Enter command > boot device
where device is the hardware path to the device, specified in Mnemonic Style
Notation. For example, if you wish to boot an operating system that is stored on a
DDS-format tape drive that is located at the hardware path scsi.1.0, you would type
the following command at the prompt and press Enter:
Main Menu: Enter command > boot scsi.1.0
• If you do not know which device or the hardware path for the device you want to boot
from, then type the following at the prompt and press Enter:
Main Menu: Enter command > search
A message similar to the following will be displayed:
Path Number
----------P0
P1

Device Path
---------------IDE
SCSI.6.0

Device Type
----------TEAC CD-532E-B
SEAGATE ST39102LC

At the prompt, you might type the following and press Enter:
Main Menu: Enter command > boot P1
Note that the operating system on the specified device (P1) is used to boot the system
(also see the section “Searching for Bootable Media”).

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• If you wish to interact with the Initial System Loader (ISL) before booting the system,
follow the directions in “Accessing the Boot Console Handler” earlier in this chapter,
and then type the following at the prompt:
Main Menu: Enter command > boot device
The following prompt will appear:
Interact with ISL (Y,N,Q)>
Answering yes (Y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system. If you do not want to interact with ISL, you must enter no (N).
For example, if the usual kernel (/stand/vmunix) on the root disk (scsi.6.0) has
become corrupted, and you wish to boot the system from the backup kernel
(/stand/vmunix.prev), type the following at the ISL> prompt and press Enter:
ISL> hpux /stand/vmunix.prev
• If you do not know which media in the file systems have bootable operating systems,
you can find them with the search ipl command. See the next section, “Searching for
Bootable Media.”

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Searching for Bootable Media

Searching for Bootable Media
To list devices that contain bootable media, follow the directions in “Accessing the Boot
Console Handler” earlier in this chapter, and then type the following at the prompt and
press Enter:
Main Menu: Enter command> search ipl
The search command searches all buses. The search may turn up more devices than there
are lines on the display. If you are using a text terminal, you may control the progress of
the search from the terminal’s keyboard by using these keystrokes:
Ctrl S

Temporarily suspends the search.

Ctrl Q

Continues the search.

Any Other Key Stops the search.
These flow-control keystrokes do not work with a bitmapped display, but such a display
can show more than forty lines of text, so you are unlikely to need them.
To search for devices of just one type that actually contain bootable media, follow the
directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type
the following at the prompt and press Enter:
Main Menu: Enter command> search ipl device_type
where device_type is one of the following:
scsi

Is the built-in Ultra2 Wide LVD SCSI bus.

lan

Is all connections to the built-in LAN.

pcin

Is an optional plug-in device in PCI slot number n.

ide

Is the built-in IDE bus.

disk

Is all connections except LAN (for example, PCI cards, etc.)

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Resetting the Workstation

Resetting the Workstation
To reset the system to its predefined values, follow the directions in “Accessing the Boot
Console Handler” earlier in this chapter, and then type the following at the prompt and
press Enter:
Main Menu: Enter command> co
When the Configuration Menu appears, type the following at the prompt and press Enter:
Configuration Menu: Enter command> default
When the Configuration Menu appears again, type the following at the prompt and press
Enter:

Configuration Menu: Enter command> reset

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Displaying and Setting Paths

Displaying and Setting Paths
A path is the hardware address of a device that is attached to the I/O system of the system.
The path command sets the system paths shown in Table 6-1.
The path command sets and displays the hardware address of a specified device attached
to the I/O bus of the system.
Table 6-1. System Paths
Path Type

Device

primary or pri

Default boot device (usually the root disk)

alternate or alt

Alternate boot device (usually a DDS-format tape device)

console or con

Primary display device

keyboard or key

Primary input ASCII device

To display the current settings for the system paths, type the following at the prompt and
press Enter:
Main Menu: Enter command> path
The paths are displayed in Mnemonic Style Notation, as shown in Table 6-2.
Table 6-2. Mnemonic Style Notation for Boot Paths
I/O Type

Specification Format

Built-in LVD SCSI

scsi.scsi_address.logical_unit_number

Plug-in device

pcin.scsi_address.logical_unit_number

Built-in LAN

lan.server_address.init_timeout.io_timeout

Built-in IDE

ide

To display the current setting for a particular system path, follow the directions in
“Accessing the Boot Console Handler” earlier in this chapter, and then type the following at
the prompt and press Enter:
Main Menu: Enter command> path path_type
where path_type is one of the path types listed in Table 6-1.
For example, to get the path to the primary boot device, follow the directions in “Accessing
the Boot Console Handler” earlier in this chapter, and then type the following at the
prompt and press Enter:
Main Menu: Enter command> path primary

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To set a system path to a new value, follow the directions in “Accessing the Boot Console
Handler” earlier in this chapter, and then type the following at the prompt and press Enter:
Main Menu: Enter command> path path_type path
where path_type is one of the path types listed in Table 6-1 and path is the specification of
the path in Mnemonic Style Notation (as described in Table 6-2). For example, to set the
primary boot path to a SCSI disk with ID of 6.0, follow the directions in “Accessing the
Boot Console Handler” earlier in this chapter, and then type the following at the prompt
and press Enter:
Main Menu: Enter command> path pri scsi.6.0

NOTE

The default B2000 paths are:
pri scsi.6.0
alt scsi.5.0

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Displaying and Setting the Monitor Type

Displaying and Setting the Monitor Type
The workstation ships from the factory preset to use a monitor with a specific resolution
and frequency. If you replace the workstation’s monitor with a different type of monitor,
you may have to reconfigure the system to support the new monitor.

The Monitor Command
The monitor command lets you change the system’s graphics configuration. This command
is available in the Configuration Menu of the Boot Console Handler.
NOTE

The monitor command lets you change the system’s graphics configuration
before you replace a workstation’s monitor. For information about changing
the configuration after you replace a monitor, refer to “Changing the Monitor
Type” in Chapter 4.

To display the current graphics and console information, type the following set of
commands and press Enter at the prompt:
Main Menu: Enter command> configuration
Configuration Menu: Enter command> monitor
The correct usage for setting the graphics configuration is:
monitor graphics_path type
where valid graphics_path parameters are:
graphics(0) Built-in (or core) graphics adapter (primary slot)
graphics(1) Graphics adapter installed in slot 1 (secondary slot)
graphics(2) Graphics adapter installed in slot 2
graphics(3) Graphics adapter installed in slot 3
graphics(4) Graphics adapter installed in slot 4
and type is the numerical monitor type. See “Setting the Monitor Type” in a subsequent
section for a list of types. For example, an HP VISUALIZE-fxe graphics card (A4982A)
installed in option slot 2 would be graphics(2). Note that you can have graphics(0)
through graphics(4) for the graphics_path.

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Displaying the Current Monitor Configuration
To display the current monitor configuration for the system from the Configuration Menu
of the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler”
earlier in this chapter. Once you are in the Boot Console Handler Main Menu, type the
following command and press Enter:
Main Menu: Enter command> configuration
This places you in the Configuration Menu. From here, type the following command at the
prompt and press Enter:
Configuration Menu: Enter command> monitor
The message on the display is a list of the current graphics adapters and their monitor
types configured for the workstation.
MONITOR INFORMATION
Path
Slot Head HPA
Resolution Freq Type Class
---------- --- --- ------- ---------- ---- --- --GRAPHICS(2) 2
1 fffa000000 1280x1024 75Hz 1
PCI
Configuration Menu: Enter command>

In this example, only the graphics adapter (located in slot 2) GRAPHICS(2) is configured.
The monitor type for GRAPHICS(2) is set to type 1, which is a 1280×1024 monitor that uses
a frequency of 75 Hz.

Setting the Monitor Type
You can set the monitor type for a graphics adapter by typing the following at the prompt
and pressing Enter:
Configuration Menu: Enter command> monitor graphics(n) tt
where n is the number of the graphics adapter and tt is the monitor type. To display a list
of supported monitors that are used by the graphics card, type the following command at
the prompt and press Enter:
Configuration Menu: Enter command> monitor list
A list of valid monitor types similar to the following is displayed:
MONITOR INFORMATION
Path
Slot Head Type
------- ---- ---GRAPHICS(0) 0
1
1
GRAPHICS(0) 0
1
2
GRAPHICS(0) 0
1
3
GRAPHICS(0) 0
1
4

Chapter 6

Size
--------1280x1024
1024x768
1600x1200
1600x1200

Freq
---75Hz
75Hz
75Hz
75Hz

Class
----VESA
VESA
VESA
VESA

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To set the monitor type for GRAPHICS(2) to monitor type 1, type the following at the
command prompt and press Enter:
Configuration Menu: Enter command> monitor graphics(2) 1
This will take effect on the next reboot or reset of the system.
MONITOR INFORMATION
Path
Slot Head HPA
Resolution Freq Type Class
---------- --- --- ------- ---------- ---- --- --GRAPHICS(0) 0
1 fffa000000 1280x1024 75Hz 1
VESA
Configuration Menu: Enter command>

The Boot Console Handler displays a message that tells you that the new monitor selection
will take effect the next time you reboot the system. The Boot Console Handler also
displays the new monitor information.
Trying to change the monitor type to a number not listed for that graphics device fails and
gives you the following warning message:
Value of monitor type n out of range (n - nn)
Trying to change the monitor type on an empty slot fails and gives you the following
warning message:
No such graphics card.

Setting the Monitor Type with SAM
The System Administration Manager (SAM) allows you to change the monitor type after
the HP-UX 10.20 operating system with the 9912 Additional Core Enhancements (ACE)
software bundle (December 1999) have been installed on the workstation. This section
provides a brief explanation on how to set the monitor type using SAM. Note that you will
need to be logged in as root to run SAM.
Here are the steps for setting the monitor type with SAM:
1. Log in as root.
2. Move the mouse pointer to the Application Manager control for tools and click the left
mouse button. Alternatively you can execute sam at a terminal window command
prompt and skip to step 5.

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3. Double-click on the System_Admin icon in the Application Manager window.

4. Double-click on the Sam icon in the Application Manager -- System_Admin window.
If you are root, the System Application Manager (SAM) will appear on the screen.

5. Double-click on the Display icon.

6. Double-click on the Monitor Configuration icon in the Display window.

The Monitor Configuration window will have a monitor icon(s) in it that is/are
associated with the graphics card(s) in the workstation’s I/O card slot(s).
7. Click on the monitor icon in the Monitor Configuration window whose monitor type
you want to set.

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8. Select the action Modify Monitor Type from the Actions menu. You will see a
window with a list of monitor type selections in it. Here is an example of a monitor type
entry you may see:
Entry
1

Width
1280

Height
1024

Hz
Font
75 10x20

Description
VESA

9. Select an entry from the list in the Modify Monitor window. In that same window,
select the check box labeled Make monitor type ‘n’ the default where n is the
number of the entry you selected. To finish the monitor type selection, select the
Modify Monitor window’s OK button. A pop-up window will appear to confirm the
monitor type selection. Press the Yes button in that pop-up window. This causes the
monitor to reset, possibly hiding existing windows. You will then be given 15 seconds
after the monitor type changes to configure this setting. Press the OK button to
configure the setting. This completes the process for setting the monitor type. Note that
this change takes effect immediately.
10.Connect the monitor cable to the graphics card you selected, and the screen contents
will appear. You are now done selecting the monitor type.

Setting the Monitor Type at Power On
If you replace the workstation’s monitor with a different monitor type, you need to let the
workstation’s firmware know you made this change. To do this, reboot the system and use
either the automatic monitor selection process or the Boot Console Handler’s monitor
command. The monitor command is described in the section “Setting the Monitor Type” in
this chapter. The automatic monitor selection process is described in this section.
Once you have rebooted the system by turning it off, wait for a short time for the hard disk
drive’s disk to stop spinning. Next, turn the workstation on and watch for the Num Lock
light to come on.
NOTE

It takes a short amount of time (approximately 40 seconds) after powering on
the workstation before the Num Lock light comes on.

Wait two seconds after the Num Lock light comes on, which is near the end of the boot
sequence, then press Tab to initiate the automatic monitor selection process. If the screen
remains blank after two minutes of waiting for something to be displayed, see the section
“Troubleshooting Monitor Problems” in this chapter. Otherwise, if you see information
similar to the following displayed on the screen and it is the correct monitor type, press the
Enter key to select it.
Path
Slot
---------- ---GRAPHICS(0) 0

Head
---1

Type
Size
Freq
---- ------------ ---nnnnxnnnn
nnHz
n

Class
----VESA

Press [Return] to select this monitor type (type n of n types).

Note that if you do not select this monitor type, the system cycles through a limited
number of monitor types one at a time until you find one that meets your needs.

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Once you have made the monitor type selection, the system queries you to confirm the
selection. Press Y to save this monitor type.
If you press any key other than Y, the following message is displayed:
Monitor type not saved.
At this point, the new monitor type is active, but not saved. Because you did not save the
monitor type, the next time you reboot the system the original monitor type will be used.
Next, the following message is displayed:
To select a new Graphics Monitor Type press the key now, otherwise EXIT by
entering any other key (or will time out in 15 seconds)...

To restart the monitor selection process, press Tab.

Troubleshooting Monitor Problems
In the event that the console stops displaying to the graphics device, use the following
procedure to set the console for displaying to an external terminal.
Here are the steps to follow:
1. Turn off the workstation.
2. Disconnect the workstation’s keyboard connector from the rear panel.
3. Connect a serial terminal emulator to the Serial 1 connector (the left serial connector)
on the system rear panel. Configure the terminal for: 9600 baud, No Stop Bits, No
Parity, 8 Bits.
4. Power on the system. The system will now display the console to the terminal connected
to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to
connect an HP OmniBook serial port to the workstation.
5. Set the monitor type and path using the Boot Console Handler. For information on
doing this see the section “Setting the Monitor Type with SAM.”

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Displaying the Current Memory Configuration

Displaying the Current Memory Configuration
The following sample screen output uses the memory command to show a memory
configuration table with properly-installed and configured memory.
To display the current memory configuration for the system, from the Information Menu of
the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler”
earlier in this chapter. Once you are in the Boot Console Handler Main Menu, type the
following at the prompt and press Enter:
Main Menu: Enter command> information
This places you in the Information Menu. From here, type the following at the prompt and
press Enter:
Information Menu: Enter command> memory
The screen displays status and configuration information for the memory DIMMs installed
in the workstation. See the section “Memory Information Sample.”

Memory Information Sample
The following example shows the memory information when memory modules are properly
installed and configured:
MEMORY INFORMATION
MEMORY STATUS TABLE
Slot
---0
1
2

Size
-----256MB
256MB
128MB

Status
------------Active
Active
Active

TOTAL MEMORY = 640MB
MEMORY FAULT TABLE
Slot
----

Size
------

Status
-------------

Active, Installed Memory
Deallocated Pages
Available Memory

: 640MB of SDRAM
: 0 Pages
----------: 640MB

Good Memory Required by OS

0 (Not Initialized)

Memory
HVERSION SVERSION
-------- ---------0x0860
0x0900

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Displaying the Status of the I/O Slots

Displaying the Status of the I/O Slots
The io command lets you identify all built-in I/O devices and optional I/O devices installed
in the option slots. It is available in the Information Menu.
To use the IO command from the Information Menu of the Boot Console Handler, type the
following command at the prompt and press Enter:
Information Menu: Enter command> io
Information about the built-in and optional I/O devices is displayed.

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Setting the Auto Boot and Auto Search Flags

Setting the Auto Boot and Auto Search Flags
The auto boot and auto search flags are variables stored in the system’s nonvolatile
memory. (Nonvolatile memory retains its contents even after power is turned off.) If you
reset these flags to new values, the change takes effect the next time you reboot the
workstation.
The auto boot flag boots the operating system whenever the workstation is turned on.
If auto boot is set to on, the system automatically attempts to boot the operating system
when turned on. If auto boot is set to off, the system enters the boot administration mode
of the Boot Console Handler’s user interface.
The state of the auto search flag determines how the system seeks a boot device during
auto boot. If auto search is set to on, the system will search for other boot devices if the
primary boot device is not available. If auto search is off, the system will default to the
boot administration mode if it can’t see the primary boot device.
To examine the state of the auto boot and auto search flags, type the following at the
prompt and press Enter:
Configuration Menu: Enter command> auto
To change the state of the auto boot or auto search flags, type the following at the prompt
and press Enter:
Configuration Menu: Enter command> auto boot state
or
Configuration Menu: Enter command> auto search state
where state is on or off.

The auto search command searches for devices in the following order:
Primary boot path (can be set by the user)
Alternate boot path (can be set by the user)
PCI 1 through PCI 4 (plug-in interface cards)
Low-voltage differential SCSI (built-in)
LAN (built-in)
IDE (built-in)

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Displaying and Setting the Security Mode

Displaying and Setting the Security Mode
The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains
its contents even after power is turned off.) If you reset this flag to a new value, the change
takes effect the next time you reboot the workstation.
When the secure flag is set to on, auto boot and auto search are enabled and cannot be
stopped. The system boots from the default boot paths regardless of user intervention.
Note that the secure command must be executed from within the Boot Console Handler.
To get into the Boot Console Handler, follow the procedure in the section “Accessing the
Boot Console Handler” earlier in this chapter. Once the Main Menu is present, you can
type the following command at the prompt and press Enter:
Main Menu: Enter command > configuration
From the Configuration Menu, you can execute the secure command and preform the
subsequent tasks in this section.
To display the current setting for the secure flag, type the following command at the
prompt and press Enter:
Configuration Menu: Enter command > secure
To set the secure flag on, type the following command at the prompt and press Enter:
Configuration Menu: Enter command > secure on
To set the secure flag off, you need to disconnect the boot disk to interrupt the boot-up
sequence and force the prompt to the Boot Console Handler. Next, type the following
command at the prompt and press Enter:
Configuration Menu: Enter command > secure off

Chapter 6

159

Boot Console Handler
Displaying and Setting Fastboot Mode

Displaying and Setting Fastboot Mode
When fastboot is enabled (set to on), the system does a quick check of the memory and
skips I/O interface testing during its power-on self tests. This enables the system to
complete its boot process quicker. The default factory setting is for fastboot to be enabled
(set to on). Note that fastboot can be set using the Boot Console Handler’s Configuration
Menu.
When fastboot is disabled (set to off), more extensive memory testing and I/O interface
testing is performed during the self tests, causing the boot process to take longer.
If you are experiencing difficulty in booting the system, set fastboot to off and reboot the
system. More extensive testing may reveal the error condition.
To display the status of fastboot, type the following at the prompt and press Enter:
Configuration Menu: Enter command> fastboot
To disable fastboot, type the following at the prompt and press Enter:
Configuration Menu: Enter command> fastboot off
To enable fastboot, type the following at the prompt and press Enter:
Configuration Menu: Enter command> fastboot on

160

Chapter 6

Boot Console Handler
Displaying the LAN Station Address

Displaying the LAN Station Address
It is sometimes necessary to supply the LAN station address of the workstation to other
users. For example, if the workstation is to become a member of a cluster, the cluster
administrator needs to know the LAN station address in order to add the workstation to
the cluster. Note that the LAN station address can be determined using the Boot Console
Handler’s Information Menu.
A LAN station address for the workstation is the label that uniquely identifies the LAN
connection for the workstation at the link level (the hardware level).
To display the workstation’s LAN station addresses, type the following at the prompt and
press Enter:
Information Menu: Enter command> lanaddress
The LAN station address is displayed as a twelve-digit number in hexadecimal notation,
similar to the following:
LAN Station Address:

001083-000429

The address is for the system’s built-in LAN.

Chapter 6

161

Boot Console Handler
Displaying System Information

Displaying System Information
The all command allows you to display the system’s processor revision and speed, cache
size, memory size, flag settings, and the boot and console paths. To display system
information for the Information Menu, type the following at the prompt and press Enter:
Information Menu: Enter command> all
This information is paged to allow you to view it as necessary unless the service ScRoll
command has been used to disable scrolling.

Displaying PIM Information
The pim command allows you to display the most recent PIM information for the specified
fault type. To display PIM information for a specific fault, from the Service Menu, type the
following at the prompt and press Enter:
Service Menu: Enter command > pim processor_number fault_type
You can use pim in the following ways:
pim - No arguments for the pim command returns the HPMC information for processor 0
pim 0 - HPMC information on processor 0
pim 0 fault_type - fault type information on processor 0
where fault_type is HPMC (high priority machine check), LPMC (low priority machine
check), or TOC (transfer of control).

Stable Storage
Stable storage is non-volatile memory associated with the PA-RISC processor module.
Stable storage is used by the processor (CPU) to store:
• Device path information
• The state of the boot flags
• HPMC error information
• Operating system initialization data

162

Chapter 6

Boot Console Handler
ISL Environment

ISL Environment
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an offline platform to execute optional
diagnostic and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external medium
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the
Boot Administration environment.
The ISL environment provides the following capabilities:
• Execute user-entered commands to modify boot device paths and boot options in stable
storage.
• Run offline diagnostic programs and utilities
• Provide automatic booting of the HP-UX operating system after power-on or reset

Invoking ISL from the Boot Console Handler
Perform the following steps to invoke ISL from the Boot Console Handler:
1. Follow the directions in “Accessing the Boot Console Handler” on page 142, and then
type the following at the prompt and press Enter:
Main Menu: Enter command > boot device
You are prompted:
Interact with ISL (Y, N, or Q) > y
2. Answering yes (y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix) on the root disk (scsi.6.0) has
become corrupted, and you wish to boot the workstation from the backup kernel
(/stand/vmunix.prev), type the following at the ISL> prompt and press Enter:
ISL> hpux /stand/vmunix.prev

Chapter 6

163

Boot Console Handler
ISL Environment

ISL User Commands
The following commands available in the ISL environment allow you to display and modify
the boot characteristics of the system.
• help - lists ISL command menu and available utilities.
• display - displays the boot and console paths in Stable Storage and the current setting
of the ISL Boot Flags.
• primpath - modifies the primary boot path entry in Stable Storage. The entry in Stable
Storage for the primary boot device begins at byte address 0 and ends at 31.
• altpath - modifies the alternate boot path entry in Stable Storage. The entry for the
alternate boot device begins at byte address 128 and ends at 159.
• conspath - modifies the console path entry in Stable Storage. The console device begins
at byte address 96 and ends at byte address 127. The entry for the keyboard and mouse
devices begins at byte address 160 and ends at 191.
• listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file.
• support - boots the Support Tape from the boot device.
• readss - displays 4 bytes (one word) from Stable Storage. The readss command
requires a decimal number between 0 and 255 to address four bytes in Stable Storage.

164

Chapter 6

Boot Console Handler
Obtaining and Updating System Firmware

Obtaining and Updating System Firmware
To update a system’s firmware, obtain the firmware patch from the patch server website at
one of the following URLs:
http://us-external_support.hp.com
http://europe-external_support.hp.com
The patch file is a combined shar’ed file that contains an ASCII cataloging file, a readme
type ASCII file, and the firmware LIF binary file. The LIF volume is bootable to ODE,
which in turn runs the UPDATER utility to download the firmware image files.
To identify the current version of the firmware on the system to be updated, re-boot the
system and do the following:
1. Interrupt the boot process and, from the Boot Console Handler prompt, type
and press Enter.
2. Identify the firmware revision. The last two digits in the patch name indicate the
revision.
To install the firmware update, follow the directions in the readme file.
A new method to update the PA8500/8600 workstation system firmware is available
January 2000 as an OS patch. The initial patch is PHSS_19794 on HP-UX 10.20 ACE 9912
and PHSS_20146 on HP-UX 11.00 containing revision 3.1 system firmware. It will be
superceded with higher revision firmware patches as they are released. You can find the
patches by searching for firmware patch on the OS patch site.
Perform the installation by using swinstall and following the installation process. This
will cause a reboot to flash the firmware update and then another reboot to initialize the
system hardware with the new firmware revision. This process has the advantage of
starting the installation from the operating system, requires no special hardware such as a
DAT tape, and requires no user intervention other than waiting for the two reboots.

Chapter 6

165

Boot Console Handler
Obtaining and Updating System Firmware

166

Chapter 6

A Product Specifications
This appendix lists the environmental and electrical specifications for the HP VISUALIZE
B2000 workstation.

167

Product Specifications
Environmental Specifications

Environmental Specifications
Altitude
Non-operating (storage or shipping): 0-15,000 ft above sea level (0-4500 m)

DC Magnetic Field Interference
Operating: <1 Gauss at surface of product
Non-operating: <2 mGauss @ 7 feet

Electromagnetic Compatibility (EMC)
Emissions:

FCC Class B, CISPR B

Immunity:

EN61000-4-2: 1999 - 4KV contact discharge, 8KV air discharge (ESD)
EN61000-4-3: 1996 - 10V/m (radiated immunity)
EN61000-4-4: 1995 - 2kV signal lines, 4kV power lines (EFT)

Temperature
Operating: 5 to +35° C
Non-operating (shipping or storage): -40 to +70° C

Humidity (Non-condensing)
Operating: 15 to 80% RH
Non-operating: 0 to 90% RH (storage or shipping)

Leakage Current
Less than 3 milliamps

Shock
Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors
Non-operating (shipping): 80g at 3ms, 1/2 sine, normal axis

Vibration
Operating random: 0.21 Grms, 5-500 Hz
Swept sine survival (shipping): 0.5 G (0-peak), 5-500 Hz
Random survival (shipping): 2.09 Grms, 5-500 Hz

168

Appendix A

Product Specifications
Electrical Specifications

Electrical Specifications
Input Power
7.4 Amps RMS max @ 100V
6.2 Amps RMS max @ 120V
3.8 Amps RMS max @ 200V
3.2 Amps RMS max @ 230V

Line Power
AC Frequency: 48-66 Hz
AC Voltage: 90-264V
Maximum Power Input: 805 Watts
Maximum Current Load: 10 Amps

Appendix A

169

Product Specifications
Electrical Specifications

170

Appendix A

B Regulatory and Safety Statements
This appendix lists the regulatory and safety statements for the HP VISUALIZE B2000
workstation.

171

Regulatory and Safety Statements
Appendix Overview

Appendix Overview
This appendix contains the following main sections:
• Declaration of Conformity
• Emissions Regulations
• Third-Party Emissions Regulations Compliance
• Special Regulatory and Safety Information
• Electrostatic Discharge (ESD) Precautions
• Warnings

172

Appendix B

Regulatory and Safety Statements
Declaration of Conformity

Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer:

Hewlett-Packard Company
3404 East Harmony Road
Fort Collins, CO 80528
USA

Declares, that the:
Product Name:
HP VISUALIZE Workstation
Model Numbers:
B1000 / B2000/ C3000
Base Product Number: A4985A / A5983A/ A4986A
Product Options:
all
conforms to the following specifications:
Safety

EMC

IEC 950:1991+A1+A2+A3 +A41/ EN 60950:1992+A1+A2+A3+A4+A11
IEC 60825-1:1993/EN60825-1:1994+A11 Class 1 for LED’s
USA 21CFR Subpart J - for FC Laser module
China GB4943-1995
Russia GOST R 50377-92
CISPR 11: 1997 / EN 55011: 1998 Class B
CISPR 22: 1993+A1+A2 / EN 55022: 1994 +A1+A2 Class B
EN 50082-1:1992
Also compliant with...
IEC 1000-3-2: 1994 / EN 61000-3-2: 1998
IEC 1000-4-2: 1995+A1 / EN 61000-4-2: 1999 - 4kV CD, 8 kV AD
IEC 1000-4-3: 1995 / EN 61000-4-3: 1996 - 10 V/m
IEC 1000-4-4: 1995 / EN 61000-4-4: 1995 - 2 kV Signal, 4 kV Power Lines
US FCC Part 15, Class B
Japan VCCI Class B
Australia/New Zealand AS/NZS 2046.1/2:1992, AS/NZS 3548:1995, and AS/NZS 4251.1:1994
China GB9254-1988
Taiwan CNS13438 Class A
Russia GOST R 29216-94

and is certified by:
UL Listed to UL1950, 2nd edition, File E146385
cUL Listed to CSA 22.2 No.950-M93
TUV Certified to EN60950 2nd edition with A1+A2+A3+A4+A11
HP Fort Collins CCQD HTC
supplementary information:
The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly:
- the EMC directive 89/336/EEC and 92/31/EEC and 93/68/EEC
- the Low Voltage Directive 73/23/EEC and 93/68/EEC
This product was tested in a typical Hewlett Packard workstation configuration.
Original signed by Ruth Lutes, Site Quality Manager Fort Collins, CO, USA
For Compliance Information ONLY, contact:
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE
Standards Europe, Herrenberger Straße 130, D-71034 Böblingen (FAX: +49-7031-14-3143)
Americas Contact: Hewlett-Packard, Fort Collins Site Quality Manager, mail stop 46, 3404 E. Harmony Rd., Ft. Collins, CO
80528, USA

Appendix B

173

Regulatory and Safety Statements
Emissions Regulations

Emissions Regulations
The HP VISUALIZE B2000 workstation is FCC Class B compliant. Note that if a video out
cable is connected to your Video Out card, then your workstation is no longer FCC Class B
compliant as stated in the subsequent section “Special Video Configuration Statement.”

For FCC B Applications
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules and the Canadian Department of
Communications. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception (determined by turning the
equipment off and on), you should try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Ask the dealer or an experienced radio/television technician for help.
Hewlett-Packard's system certification tests were conducted with HP- supported
peripheral devices and HP-shielded cables, such as those you receive with your
workstation. Changes or modifications not expressly approved by Hewlett-Packard could
void the user's authority to operate the equipment.
Operation of this device is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept interference received, including interference that may cause
undesired operation.
• Cables used with this device must be properly shielded to comply with the requirements
of the FCC.

174

Appendix B

Regulatory and Safety Statements
Emissions Regulations

EMI Class A RRL (Korea)

VCCI Class B ITE (Japan)

EMI Class A (Taiwan)

Special Video Configuration Statement
When a Video Out card has a cable connected to its video out connector, the HP VISUALIZE
B2000 workstation no longer meets FCC Class B regulations. The workstation now
becomes FCC Class A compliant. This statement applies only to those applications which
include a cable connected to the video out connector on a Video Out card. No modification
to the regulatory statements is necessary for applications which include cables connected
to other connectors on the card but not to the Video Out connector.

Appendix B

175

Regulatory and Safety Statements
Third-Party Emissions Regulations Compliance

Third-Party Emissions Regulations Compliance
Any third-party I/O device installed in HP system(s) must be in accordance with the
requirements set forth in the preceding Emissions Regulations statements. In the event
that a third-party noncompliant I/O device is installed, the customer assumes all
responsibility and liability arising therefrom.

Special Regulatory and Safety Information
This section covers regulatory and safety information for acoustics, lasers, and LEDs.

Acoustics
Regulation On Noise Declaration For Machines -3. GSGV
Lpa <70dB
operator position
normal operation
per ISO 7779

Lpa <70dB
am Arbeitsplatz
normaler Betrieb
nach DIN 45635 T.19

Laser Safety Statement (U.S.A. Only)
The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968.
This means that the mass-storage system does not produce hazardous laser radiation.
Because laser light emitted inside the mass-storage system is completely confined within
protective housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation.

LEDs
The LEDs on this product are classified as “Class 1 LED PRODUCT” in accordance with
EN 60825-1.

176

Appendix B

Regulatory and Safety Statements
Electrostatic Discharge (ESD) Precautions

Electrostatic Discharge (ESD) Precautions
Electrostatic charges can damage the integrated circuits on printed circuits boards. To
prevent such damage from occurring, observe the following precautions during board
unpacking and installation:
• Stand on a static-free mat.
• Wear a static strap to ensure that any accumulated electrostatic charge is discharged
from your body to ground.
• Connect all equipment together, including the static-free mat, static strap, routing
nodes, and peripheral units.
• Keep uninstalled printed circuit boards in their protective antistatic bags.
• Handle printed circuit boards by their edges once you have removed them from their
protective antistatic bags.

Appendix B

177

Regulatory and Safety Statements
Warnings

Warnings
WARNING:
Removing the device cover may expose sharp edges in the equipment chassis. To avoid
injury, use care when installing customer add-on devices.

WARNUNG:
Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei.
Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen
Bauteilen, die vom Kenden selber eingebaut werden können.

AVERTISSEMENT:
Des bords tranchants du châssis de l´équipement peuvent étre exposés quand le cache de
l´unité n’est pas en place. Pour éviter des blessures, faire très attention lors de
l´installation de modules supplémentaires par le client.

WARNING:
Disconnect the power plug from the wall outlet or power source before moving or removing
a device, or installing add-on components.

WARNUNG:
Entfernen Sie die Stromzuführung von der Steckdose oder der Stromquelle bevor Sie das
Gerät bewegen, abbauen, oder zusätzliche Bauteile installieren.

ADVERTISSEMENT:
Débrancher la fiche de la prise de courant ou de la source d´alimentation électrique avant
de déplacer ou de retirer l´unité, ou avant d´installer des modules supplémentaires.

178

Appendix B

C Related Documentation
This appendix lists related documentation for the HP VISUALIZE B2000 workstation.

179

Hp Personal Computer Unix Workstation Users Manual Service.bk

hp Visualize b2000 UNIX workstation service handbook (a5983-90039) lpv37671

unix workstation to the manual a537f1b3-45c7-47c0-b31e-dee7f3fec6a0

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