Hp Photosmart 3210 All In One Printer Users Manual

User Guide c00485555

HP Photosmart 3210a Printer Manual c00485555 Troubleshoot HP Photosmart 3210a Printer |

2015-01-05

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HP Photosmart 3200 All-in-One series
User Guide

HP Photosmart 3200 All-in-One series

User Guide

© Copyright 2005 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.

with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.

Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under copyright laws.

Note Regulatory
information can be found in
Technical information.

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Adobe and the Acrobat logo are either
registered trademarks or trademarks
of Adobe Systems Incorporated in the
United States and/or other countries.

It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
●

Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered
trademarks of Microsoft Corporation.
Intel® and Pentium® are registered
trademarks of Intel Corporation.
Energy Star® and Energy Star logo®
are US registered marks of the United
States Environmental Protection
Agency.
This product includes software
developed by the OpenSSL Project.
© Copyright 1998-2004 The
OpenSSL Project. © Copyright
1995-1998 Eric Young
(eay@cryptsoft.com). All rights
reserved. This product includes
cryptographic software written by Eric
Young (eay@cryptsoft.com. This
product might include software written
by Tim Hudson (tjh@cryptsoft.com).
Portions of the software are ©
Copyright 1998, 1999, 2000 Thai
Open Source Software Center Ltd.
and Clark Cooper. © Copyright 2001,
2002, 2003 Expat maintainers.

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The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection

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Checks or drafts drawn on
Governmental agencies
Paper currency, traveler’s
checks, or money orders
Certificates of deposit
Copyrighted works

Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning
hazard

First edition: May 2005

The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.

Passports
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Selective service papers
Identification badges,
cards, or insignias

Governmental stamps:
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Publication number: Q5841-90260

Notice

Governmental paper or
documents:

1.
2.

Potential shock

Read and understand all
instructions in the Setup Guide.
Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
Observe all warnings and
instructions marked on the
product.
Unplug this product from wall
outlets before cleaning.

10.

Do not install or use this product
near water or when you are wet.
Install the product securely on a
stable surface.
Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
If the product does not operate
normally, see the onscreen
Troubleshooting help.
No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
Use in a well-ventilated area.
Warning This equipment
will be inoperable when
main power fails.
Caution The ink cartridge
might become pressurized.
Inserting a foreign object
into the ink cartridge could
result in ink being expelled
onto persons or property.

Contents
1

User Guide

HP All-in-One overview........................................................................................5
The HP All-in-One at a glance ...............................................................................5
Control panel overview ..........................................................................................7
Menu overview ......................................................................................................9
Enter text using the visual keyboard ....................................................................13
Use the HP Image Zone software ........................................................................14
Find more information........................................................................................ 17
Sources of information .........................................................................................17
Use the onscreen Help ........................................................................................19
Finish setting up your HP All-in-One................................................................25
Set your preferences ...........................................................................................25
Connection information ........................................................................................26
Connect to a network.........................................................................................33
Wired network setup ............................................................................................33
Install the software for a network connection .......................................................35
Connect to additional computers on a network ....................................................37
Change the HP All-in-One from a USB connection to a network connection .......37
Manage your network settings .............................................................................37
Network troubleshooting ......................................................................................44
Load originals and load paper...........................................................................47
Load documents, photos, slides, and negatives ..................................................47
Choose papers for printing and copying ..............................................................52
Select an input tray ..............................................................................................53
Load paper ..........................................................................................................54
Avoid paper jams .................................................................................................59
Use the photo and video features.....................................................................61
Insert a memory card ...........................................................................................61
Connect a digital camera .....................................................................................62
Connect a storage device ....................................................................................63
View photos and videos .......................................................................................64
Select photos and videos ..................................................................................... 65
Edit photos ...........................................................................................................68
Print photos and videos from the control panel ....................................................68
Set photo print options .........................................................................................72
Save photos to your computer .............................................................................72
Share photos with friends and relatives ...............................................................73
Share your images with family and friends......................................................75
Send images to others .........................................................................................75
Receive images from others ................................................................................75
Print to your HP All-in-One from a remote location ..............................................77
Configure HP Instant Share .................................................................................77
Use the copy features........................................................................................79
Make a copy ........................................................................................................79
Change the copy settings ....................................................................................79
Preview your copy job .......................................................................................... 80
1

Make a borderless copy of a photo ......................................................................81
Crop an original ...................................................................................................82
Stop copying ........................................................................................................82
Print from your computer..................................................................................83
Print from a software application .........................................................................83
Change the print settings .....................................................................................84
Stop a print job ....................................................................................................85
Use the scan features......................................................................................... 87
Scan an image .....................................................................................................87
Share a scanned image with friends and relatives ..............................................89
Print a scanned image .........................................................................................90
Edit a scanned image ..........................................................................................90
Order supplies....................................................................................................91
Order paper, transparency film, or other media ...................................................91
Order ink cartridges .............................................................................................91
Order accessories ...............................................................................................92
Order other supplies ............................................................................................92
Maintain your HP All-in-One..............................................................................93
Clean the HP All-in-One ......................................................................................93
Check the estimated ink levels ............................................................................94
Print a self-test report ..........................................................................................95
Work with ink cartridges ....................................................................................... 96
Self-maintenance sounds ..................................................................................100
Troubleshooting information...........................................................................101
View the Readme file .........................................................................................102
Setup troubleshooting ........................................................................................102
Operational troubleshooting ...............................................................................111
Device update ....................................................................................................113
HP warranty and support ................................................................................115
Warranty ............................................................................................................115
Before you call HP customer support ................................................................117
Access your serial number and service ID .........................................................117
Get support and other information from the Internet ..........................................118
Call in North America during warranty ...............................................................118
Call elsewhere in the world ................................................................................118
HP Quick Exchange Service (Japan) ................................................................. 120
Prepare your HP All-in-One for shipment ..........................................................120
Pack your HP All-in-One ....................................................................................123
Technical information .....................................................................................125
System requirements .........................................................................................125
Paper specifications ..........................................................................................125
Print specifications .............................................................................................127
Copy specifications ............................................................................................128
Memory card specifications ...............................................................................128
Scan specifications ............................................................................................129
Physical specifications .......................................................................................129
Power specifications ..........................................................................................129
Environmental specifications .............................................................................130
Additional specifications ....................................................................................130
Environmental product stewardship program ....................................................130

HP Photosmart 3200 All-in-One series

Contents
Regulatory notices .............................................................................................131
Declaration of conformity (European Economic Area) .......................................133
HP Photosmart 3200 All-in-One series declaration of conformity ......................134
Index.........................................................................................................................135

User Guide

HP Photosmart 3200 All-in-One series

HP All-in-One overview
Overview

You can access many HP All-in-One functions directly, without turning on your
computer. You can quickly and easily accomplish tasks such as making a copy or
printing photos from a memory card or storage device from your HP All-in-One.
This chapter describes the HP All-in-One hardware features, control panel functions,
and how to access the HP Image Zone software.
Tip You can do more with your HP All-in-One by using the HP Image Zone
software installed on your computer. The software includes copy, scan, and
photo functionality, as well as troubleshooting tips and helpful information. For
more information, see the onscreen HP Image Zone Help and Use the
HP Image Zone software.
The HP Image Zone software does not support Mac OS 9 and OS 10.0.0 10.1.4.

The HP All-in-One at a glance
This section describes all the parts located on the HP All-in-One, with descriptions of
each part.

The HP Photosmart 3200 All-in-One series parts

Label

Description

Lid backing: Provides a solid white back for scans and copies. Remove to scan
slides and negatives.

Output tray extender

User Guide

Chapter 1

Overview

(continued)

Label

Description

Output tray

Paper-width guide for the main tray

Control panel: Use to access the HP All-in-One features. For more information
about the buttons on the control panel, see HP Photosmart 3200 All-in-One series
control panel features.

Control panel lever: Press this lever to rotate the control panel up and down.

Paper-length guide for the main tray

Paper-width guide for the photo tray

Paper-length guide for the photo tray

Input trays: The HP All-in-One has two trays for paper and other types of media.
The main tray is located on the bottom of the input tray and the photo tray is
located on the top.

Front USB port: Print photos directly from your camera or storage device.

Memory card slots: Print photos directly from a memory card.

Photo light: Indicates memory card or storage device access.

Glass: Place a document on the glass to scan or copy.

Slide and Negative Film light: This light makes it possible to scan transparent
objects such as slides and negatives.

Slide and Negative Film holder: Load 35 mm slides or negatives in this holder
to scan them.

Lid

Label

Description

Slide and Negative Film light power cord: This cord provides power to the light
used to scan transparent objects such as slides and negatives.

Ethernet port and Ethernet indicator lights: Connect to a wired network.

Rear USB port

HP Photosmart 3200 All-in-One series

(continued)

Description

Rear clean-out door latch

Rear clean-out door

Power connection

Overview

Label

Control panel overview
This section describes the functions of the control panel buttons, lights, and keypad,
as well as the color graphics display icons and screen saver.

HP Photosmart 3200 All-in-One series control panel features

Label

Name and Description

On: Turn the HP All-in-One on or off. When the HP All-in-One is off, a minimal
amount of power is still supplied to the device.

Film: Presents or removes the Film Menu for selecting options. Scan slides and
negatives using the Slide and Negative holder and the Slide and Negative light in
the lid of your HP All-in-One.

Photo: Presents or removes the Photo Menu for selecting options. Select the
photo function. When the button is lit, the photo function is selected. Use this
button to set photo print options, edit photos, and transfer photos to a computer.

HP Instant Share: Send or receive images directly from a network-connected
HP All-in-One. If your HP All-in-One is USB-connected, you can send images
using the HP Instant Share software on your computer.

Proof Sheet: Print a proof sheet when a memory card or storage device has been
inserted in the HP All-in-One. A proof sheet shows thumbnail views of all the
photos on the memory card or storage device. You can select photos on the proof
sheet, then print those photos by scanning the proof sheet.

Color graphics display: View menus, photos, messages, and videos.

Keypad: Enter numbers, values, or text, and navigate through menus.

User Guide

Chapter 1

Overview

(continued)

Label

Name and Description

Reverse, Play/Pause, Fast Forward: Play videos and navigate video frames.

Zoom in, Zoom out: Enlarge or reduce the appearance of the photo on the color
graphics display for cropping. This image is approximately what the printed image
will look like.

Rotate: Rotate the currently displayed photo on the color graphics display 90
degrees. Subsequent presses continue to rotate the photo 90 degrees.

Select Photo: Select a range of photos or all photos.

Start Color: Start a color copy, photo print, or scan job.

Start Black: Start a black-and-white copy, photo print, or scan job.

Cancel: Stop a job, exit a menu, or exit settings.

Up arrow: Navigate up through menu options, move the viewing area up in zoom
mode, or navigate the visual keyboard.
Down arrow: Navigate down through menu options, move the viewing area down
in zoom mode, or navigate the visual keyboard.
Right arrow: Increase values, move the viewing area right in zoom mode,
navigate the visual keyboard, or go forward when viewing photos on the color
graphics display.
Left arrow: Decrease values, move the viewing area left in zoom mode, navigate
the visual keyboard, go back when viewing photos on the color graphics display, or
exit menus.

OK: Select a menu, image, setting, or value on the color graphics display.

Attention light: Indicates a problem occurred. See the color graphics display for
more information.

Scan: Presents or removes the Scan To menu or the Scan Menu (depending on
whether the HP All-in-One is connected to a computer with a USB cable, or
through a network) for selecting options. Select the scan function. When the button
is lit, the scan function is selected.

Copy: Presents or removes the Copy Menu for selecting options. Select the copy
function. When the button is lit, the copy function is selected. The button is lit by
default.

Help: Display a list of specific help topics. The topic that you select opens a help
window on your computer screen.

Photo tray light: Indicates that paper from the photo tray is used.

Photo tray: Select the photo tray for a specific photo print job or copy job from the
control panel.

Setup: Access the menu system for device preferences, reports, and maintenance.

HP Photosmart 3200 All-in-One series

Color graphics display icons

Icon

Overview

The following icons appear at the bottom of the color graphics display to provide
important information about your HP All-in-One.
Purpose
Shows that the ink cartridge is nearly empty. The color of the icon
corresponds to the color of the ink cartridge, and the fill level of the
icon corresponds to the fill level of the ink cartridge.
Shows that an unknown ink cartridge is inserted. This icon might
appear if an ink cartridge contains non-HP ink.

Shows that you can view the second set of icons on the color
graphics display.

Shows that a wired network connection exists.
If the icon color is gray instead of blue, it shows that the device is
network-capable but no wired network connection exists.
Shows that an HP Instant Share message has been received.
If the HP Instant Share icon is not present, there is no new mail or
HP Instant Share was not set up. For more information on setting up
HP Instant Share, see Receive images from others.
If the HP Instant Share icon color is gray instead of blue, the Auto
Checking function is turned off. For more information on Auto
Checking, see the onscreen HP Image Zone Help.
Shows that a Bluetooth adapter is installed, and a connection exists.
(A separate Bluetooth adapter is required.)
For more information on setting up Bluetooth, see Connection
information.

Color graphics display sleep mode
To prolong the life of the color graphics display, the display dims after two minutes of
inactivity. After 60 minutes of inactivity, the color graphics display goes into Sleep
mode and the screen shuts off completely. The display turns back on when you press
a control panel button, lift the lid, insert a memory card, access the HP All-in-One from
a connected computer, or connect a storage device or a camera to the front USB port.

Menu overview
The following sections provide a quick reference to top-level menus that appear on
the HP All-in-One color graphics display.

User Guide

Chapter 1

Photo Menu
Overview

The following Photo Menu options are available when you press the Photo button on
the control panel.
1.Easy Print Wizard
2.Print Options
3.Special Features
4.Edit
5.Transfer to Computer
6.HP Instant Share
7.Slideshow
8.Set as Wallpaper

Film Menu
The following Film Menu options are available when you press the Film button on the
control panel.
1.Scan to Computer
2.Scan to Memory Device
3.View and Print
4.Original Type
5.Show How to Use
Negatives
6.Show How to Use Slides

Proof Sheet Menu
The following Proof Sheet Menu options are available when you press the Proof
Sheet button on the control panel. A proof sheet enables you to view your photos
from a memory card or a storage device in an index sheet format, and also to print
selected photos easily from a memory card or a storage device.
1.Print Proof Sheet
2.Scan Proof Sheet

Copy Menu
The following Copy Menu options are available when you press the Copy button on
the control panel.
1.Number of Copies
2.Copy Preview

HP Photosmart 3200 All-in-One series

(continued)

3.Reduce/Enlarge
4.Crop
Overview

5.Tray Select
6.Paper Size
7.Paper Type
8.Copy Quality
9.Lighter/Darker
0.Enhancements
.Set New Defaults

Scan To menu
The following Scan To menu options are available when you press the Scan button
on the control panel. This menu only appears when you press the Scan button if your
HP All-in-One is connected to your computer with a USB cable. The options available
on this menu vary depending on the software applications installed on your computer.
Note If your HP All-in-One is connected to a network, the Scan Menu
appears when you press the Scan button. For more information, see Scan Menu.
1.HP Image Zone
2.Microsoft PowerPoint
3.HP Instant Share
4.Memory Device

Scan Menu
The following Scan Menu options are available when you press the Scan button on
the control panel. This menu only appears when you press the Scan button if your
HP All-in-One is connected to a network. The Scan Menu enables you to select a
connected computer before displaying other scan options.
Note If your HP All-in-One is connected to a computer with a USB cable, the
Scan To menu appears when you press the Scan button. For more
information, see Scan To menu.
1.Select Computer
2.HP Instant Share
3.Memory Device

HP Instant Share Menu
This menu applies only if the HP All-in-One is connected to a network. If your HP Allin-One connects to your computer with a USB cable, you can access HP Instant
Share through your computer.

User Guide

Chapter 1

1.Send
Overview

2.Receive
3.HP Instant Share Options
4.Add New Destination

Setup Menu
The following Setup Menu options are available when you press the Setup button on
the control panel.
1.Print Report
2.Tools
3.Preferences
4.Network
5.HP Instant Share
5.Bluetooth
Note The Bluetooth option is not available on this menu unless you have an
HP Bluetooth adapter inserted into the front USB port.

Select Function Menu
The following Select Function menu options are available when you press the Photo
Tray button on the control panel.
Note When you use the Photo Tray button from within the Photo Menu or
the Copy Menu, these options do not appear. These options appear when you
start from the idle screen only.
1.Copy
2.Photo

Help Menu
The following Help Menu options are available when you press the Help button on
the control panel. Select specific help topics to view them on your computer screen.
1.How do I
2.Error Messages
3.Ink Cartridges
4.Load Originals and Load Paper
5.General Troubleshooting
6.Network Troubleshooting
7.Use Scan Features

HP Photosmart 3200 All-in-One series

(continued)

8.Scan Slides and Negative Film
9.Get Support
Overview

0.Icon Glossary

Enter text using the visual keyboard
You can enter text or symbols by using the visual keyboard that automatically appears
on the color graphics display when you need to enter text.
To enter text using the visual keyboard
1. To select a letter, number, or symbol in the visual keyboard, press
to highlight the appropriate selection.

, and

To enter lowercase letters, uppercase letters, numbers, and symbols
– To enter lowercase letters, select the abc button on the visual keyboard, and
then press OK.
– To enter uppercase letters, select the ABC button on the visual keyboard,
and then press OK.
– To enter numbers and symbols, select the 123 button on the visual
keyboard, and then press OK.
To add a space
To add a space, press

on the visual keyboard, and then press OK.

Note Make sure you use the on the visual keyboard to add a space.
You will not be able to add a space by using the arrow buttons on the
control panel.
2.

Once you have highlighted the appropriate letter, number, or symbol, press OK
on the control panel to select it.
The selection appears on the color graphics display.
Tip To erase a letter, number, or symbol, select Clear on the visual
keyboard, and then press OK.

User Guide

When you are finished entering text, numbers, or symbols, select Done on the
visual keyboard, and then press OK.

Chapter 1

Use the HP Image Zone software
Overview

You can use the HP Image Zone software to access many features not available from
the control panel.
The HP Image Zone software is installed on your computer when you set up your
HP All-in-One. For further information, see the Setup Guide that came with your device.
Note If you selected the minimum installation of the HP Image Zone
software, the HP Image Zone Express software is installed rather than the full
application. HP Image Zone Express is recommended for computers with
limited memory resources. HP Image Zone Express includes a basic set of
photo editing features instead of the standard set that is included on the full
installation of HP Image Zone.
The HP Image Zone Express software does not allow you to register your
network-connected HP All-in-One using HP Instant Share. You can still access
HP Instant Share from HP Image Zone Express on your computer, but you
will not be able to use the HP Instant Share features from the control panel
unless you install the full version of HP Image Zone.
Any mention of the HP Image Zone software in this guide and in the onscreen
HP Image Zone Help refers to both versions of HP Image Zone unless
otherwise noted.
You can quickly and easily expand the functionality of your HP All-in-One by using the
HP Image Zone software. Look for boxes like this throughout the guide that provide
topic-specific tips and helpful information for your projects.
Access to the HP Image Zone software differs by operating system (OS). For
example, if you have a Windows computer, the HP Image Zone software entry point
is the HP Solution Center. If you have a Mac, the HP Image Zone software entry
point is the HP Image Zone window. Regardless, the entry point serves as the
launching pad for the HP Image Zone software and services.
To open the HP Image Zone software on a Windows computer
1. Do one of the following:
– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
– On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Note On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If
the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.
Tip If the HP Solution Center on your computer does not contain any icons,
an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Image Zone

HP Photosmart 3200 All-in-One series

software; then reinstall the software. For more information, see the Setup
Guide that came with your HP All-in-One.
Overview

To open the HP Image Zone software on a Mac
➔ Click the HP Image Zone icon in the Dock, and then choose a device.
The HP Image Zone window appears.
Note On a Mac, the features available in the HP Image Zone software
vary depending on the chosen device.
Tip Once the HP Image Zone software is opened, you can access the
Dock menu shortcuts by selecting and holding the mouse button over the
HP Image Zone icon in the Dock.

User Guide

Overview

Chapter 1

HP Photosmart 3200 All-in-One series

Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using your HP All-in-One.

Sources of information
Setup Guide

Find more information

The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the
Setup Guide in order.
Note To take full advantage of all the features on the HP All-inOne, you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up your HP All-in-One and
Connect to a network.
If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.
User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.
HP Image Zone Tour (Windows)
The HP Image Zone Tour is a fun, interactive way to get a brief
overview of the software included with your HP All-in-One. You'll
learn how the HP Image Zone software can help you edit, organize,
and print your photos.

User Guide

Chapter 2
(continued)

HP Image Zone Help
The HP Image Zone Help provides detailed instructions on features
of your HP All-in-One that are not described in this User Guide,
including features that are only available using the HP Image Zone
software.

Find more information

Windows
● The Get step-by-step instructions topic provides information
on using the HP Image Zone software with HP devices.
● The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Image Zone software and your HP devices.
● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
Mac
● The How Do I? topic provides more information about the
practical and creative things you can do with the HP Image
Zone software and your HP devices.
● The Get Started topic area provides information about
importing, modifying, and sharing your images.
● The Use Help topic provides more information about finding
information in the onscreen Help.
For more information, see Use the onscreen Help.
Onscreen help from your device
Onscreen help is available from your device and contains additional
information on select topics.
To access onscreen help from the control panel
1. Press the Help button, indicated on the control panel by a
question mark (?).
2. Use the arrows to select the appropriate help topic, and then
press OK. The help topic opens on your computer screen.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
Install the software to access the Readme file.
www.hp.com/support

If you have Internet access, you can get help and support from the
HP website. This website offers technical support, drivers, supplies,
and ordering information.

HP Photosmart 3200 All-in-One series

Use the onscreen Help
This User Guide provides just a sampling of the features available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the features that your
HP All-in-One supports.
Note The onscreen Help also provides troubleshooting topics to assist you in
resolving any issues you might encounter with your HP All-in-One.
The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.

This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.
To access the HP Image Zone Help on a Windows computer
1. In the HP Solution Center, click the tab for your HP All-in-One.
For information on accessing the HP Solution Center, see Use the HP Image
Zone software.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for your HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page
opens.
The following diagram highlights features for finding your way around the Help.

User Guide

Find more information

Use the Help on a Windows computer

Find more information

Chapter 2

Contents, Index, and Search tabs

Display area

Help toolbar

Contents, Index, and Search tabs
The Contents, Index, and Search tabs enable you to find any topic in the HP Image
Zone Help.
●

Contents
The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.
– For information on tasks and features available from the control panel of your
HP All-in-One, open the 3100, 3200, 3300 series Help near the bottom of
the list.
– For troubleshooting information about your HP All-in-One, open the
Troubleshooting and support book, and then open the 3100, 3200, 3300
series Troubleshooting book.
– The other books listed on the Contents tab provide information on using the
HP Image Zone software to complete tasks on your HP All-in-One.
Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.

●

Index
The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Image Zone Help.

HP Photosmart 3200 All-in-One series

You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.

Tip If any of the words you are entering are fairly common (such as
"print", in the "borderless print" example), you might want to place
quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".
After entering your search criteria, click List
Topics to view all the Help topics that contain
the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.
By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.
Display area
The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable.
●

User Guide

Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When

Find more information

●

When you see an index entry that seems to be related to the information you are
trying to find, double-click the index entry.
– If there is only one topic in the Help associated with that index entry, that
topic appears in the display area on the right.
– If there are many applicable topics, the Topics Found dialog box appears.
Double-click any topic listed in the dialog box to view it in the display area.
Search
The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".

Chapter 2

●

this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.
Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.
Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.

Find more information

Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the HP Image
Zone help contents page.

Show/Hide

Back

Forward

Home

Options

The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and
Search tabs by clicking the Hide button.
Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.

Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.

HP Photosmart 3200 All-in-One series

To access the HP Image Zone Help on a Mac
➔ On the Help menu in the HP Image Zone, choose HP Image Zone Help.
For information on accessing the HP Image Zone software, see Use the
HP Image Zone software.
The HP Image Zone Help appears. The following diagram highlights features for
finding you way around the Help.

Navigation panes

Display area

Help toolbar

Find more information

Navigation panes
The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
The left and center panes enable you to move around the topics in the Help. (The
right pane contains the display area, described in the next section.)
●

●

The left pane contains a list of all the sections in the Help.
– For information on tasks and features that are available from the control
panel of your HP All-in-One, click the 3100, 3200, 3300 series Help.
– For information on troubleshooting issues with your HP All-in-One, click the
3100, 3200, 3300 series Troubleshooting.
– The other sections listed provide information on using the HP Image Zone
software to complete tasks on your HP All-in-One.
The center pane provides a top-down view of the topics in the section selected in
the left pane, similar to the table of contents in a book. This is a useful way to find
all the information provided about a single feature, such as printing photos.

Display area
The display area in the right pane displays the Help topic you select in the center
pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if
applicable.
●

User Guide

Many topics in the HP Image Zone Help include information about how to use a
feature from the control panel on the HP All-in-One as well as from the HP Image

Chapter 2

●

Find more information

●

Zone software on the Mac. Use the scroll bars to the right of the display area to
view all the content in a particular topic. Sometimes important information is not
visible in the window without scrolling.
Topics often include links or references to other topics in the Help system where
you can find additional information.
– If the related topic appears in the same section of the Help, the topic
automatically opens in the display area.
– If the related topic appears in a different section of the Help, the current topic
provides a reference telling you which section to choose from the left
navigation pane. You can either locate the related topic by using the center
navigation pane, or you can search for the topic, as described in the next
section.
Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.

Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards through topics that you have already
viewed, or you can click the Help Center button to access Help for other software
applications on your Mac.

Back

Help Center

Search area

The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".
After entering your search criteria, press RETURN on your keyboard to view a list of all
the topics that contain the words or phrases you entered. The results are listed in a
three-column table. Each row contains the title of the Topic, the Relevance (assigned
based on its relevance to your search criteria), and the Location in the Help where
the topic is contained.
By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location by clicking the table heading for that column. To view the contents of a
topic, double-click that row in the results table. The selected topic appears.

HP Photosmart 3200 All-in-One series

Finish setting up your HP All-inOne
After you have completed the steps in your Setup Guide, refer to this chapter to help
you finish setting up your HP All-in-One. This section contains important setup-related
information for your device, including information on setting preferences.
●
●

●

Change device preferences such as the language and country/region, and the
date and time. For more information, see Set your preferences.
Explore the connection options for your HP All-in-One, including USB, wired
networking, Bluetooth, and printer sharing. For more information, see Connection
information.
Finish setting up your wired network. For more information, see Connect to a
network.

In addition to the setup instructions in this User Guide, you can also set up HP Instant
Share on your network-connected HP All-in-One, so you can easily share images with
friends and relatives. If you installed the HP Image Zone software, press the
HP Instant Share button on the control panel of your network-connected HP All-inOne to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share, see the 3100, 3200, 3300 series Help section in the
onscreen HP Image Zone Help.

Set your preferences
Before you begin using your HP All-in-One, set the preferences described in this
section.

Set your language and country/region
The language and country/region setting determines which language the HP All-inOne uses to display messages on the color graphics display. Usually, you set the
language and country/region when you first set up the HP All-in-One. However, you
can change the setting at any time by using the following procedure.
1.
2.

3.
User Guide

Press Setup.
Press 6, and then press 1.
This displays the Preferences menu, and then selects Set Language & Country/
Region.
A list of languages appears. Press
or
to scroll through the list of languages.
When your language is highlighted, press OK.
25

Finish setup

This User Guide provides just a sampling of the preferences available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the preferences available
for controlling the behavior of your HP All-in-One. For example, the onscreen
HP Image Zone Help provides information on changing the default input tray for
PictBridge printing, showing or hiding hints on the color graphics display, and other
preferences. For more information on the HP Image Zone Help, see Use the
onscreen Help.

Chapter 3

5.
6.

When prompted, press 1 for Yes or 2 for No.
The countries/regions for the selected language appear. Press
or
through the list.
When the country/region you want to select is highlighted, press OK.
When prompted, press 1 for Yes or 2 for No.

to scroll

Set the date and time
The date and time are set with the local time at the factory. Normally, the computer
software automatically updates the date and time to your time zone when you connect
to the computer during installation. The date and time format is based on the
language and country/region setting.

Finish setup

If the time changes on your computer, such as for Daylight Savings Time, the time on
the HP All-in-One is updated to match the new time on the computer when the HP Allin-One and the computer next communicate with each other. If you did not connect
your HP All-in-One to a computer, or if the time is not updated for some reason, you
can update the date and time from the control panel.
To set the date and time from the control panel
1. Press Setup.
2. Press 5, and then press 4.
This displays the Tools menu and then selects Date and Time.
3. Enter the month, day, and year by pressing the appropriate numbers on the
keypad. Depending on your country/region setting, you might enter the date in a
different order.
4. Enter the hours and minutes.
5. If prompted, press 1 for AM, or 2 for PM.
The new date and time settings appear on the color graphics display.

Connection information
Your HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect your HP All-in-One to a wired
network. If you insert an HP bt300 or HP bt400 series Bluetooth® Wireless Printer
Adapter into the front USB port, Bluetooth® devices such as PDAs and camera
phones can print to your HP All-in-One.
Note In the remainder of this chapter, the HP bt300 or HP bt400 series
Bluetooth® Wireless Printer Adapter is referred to simply as an HP Bluetooth®
adapter.

HP Photosmart 3200 All-in-One series

Supported connection types
Description

Recommended
number of
connected
computers for best
performance

Supported software
features

Setup instructions

USB connection

One computer
connected with a
USB cable to the
USB port on the back
of the HP All-in-One.

All features are
supported.

Follow the Setup
Guide for detailed
instructions.

Ethernet (wired)
connection

Up to five computers
connected to an
HP All-in-One using a
hub or router.

All features are
supported.

Follow the Setup
Guide and Connect
to a network in this
User Guide for
detailed instructions.

HP bt300 or HP
bt400 series
Bluetooth® Wireless
Printer Adapter (HP
Bluetooth® adapter)

One Bluetooth®
device or computer.

Printing from a
Bluetooth® device
such as a PDA or
camera phone, or a
Bluetooth®-enabled
computer.

For information on
printing from a device
such as a PDA or
camera, see the
onscreen HP Image
Zone Help.

Printer sharing

Up to five computers.
The host computer
must be turned on at
all times, or the other
computers will not be
able to print to the
HP All-in-One.

All features resident
on the host computer
are supported. Only
print is supported
from the other
computers.

For setup
instructions, see Use
printer sharing
(Windows) or Use
printer sharing (Mac).

Connect using a USB cable
To connect your HP All-in-One using a USB cable, follow the instructions in the
printed Setup Guide.
If your computer cannot communicate with the HP All-in-One, make sure your HP Allin-One and the computer have the same version of USB. Your HP All-in-One is set to
use USB 2.0. Therefore, if your computer has USB 1.1, you should either update your
operating system, or you should change the speed of the rear USB port on the HP Allin-One to Full Speed (USB 1.1).

User Guide

Finish setup

For information on
printing from a
Bluetooth®-enabled
computer, see
Connect using
Bluetooth®.

Chapter 3

Note If you have a Mac, you should use one of the built-in USB ports to
connect with the HP All-in-One. If you connect the HP All-in-One to a USB
card installed on a Mac, the HP software might not recognize the HP All-in-One.
To check the USB port speed on your computer (Windows XP)
Note Windows versions prior to XP support USB 1.1 only.

1.
2.
3.
4.

On the Windows taskbar, click Start, and then click Control Panel.
Open System.
Click the Hardware tab, and then click Device Manager.
Check the list for an enhanced USB host controller.
If you have an enhanced USB host controller, then you have High Speed USB
(USB 2.0). Otherwise, you have Full Speed USB (USB 1.1).

Finish setup

To check the USB port speed on your computer (Mac OS X)
1. Open the System Profiler from the Applications:Utilities folder.
2. Click USB on the left.
If the Speed is Up to 12 Mb/sec, then you have Full Speed USB (1.1). A higher
speed indicates High Speed USB (USB 2.0).
To change the rear port speed to Full Speed (HP All-in-One)
1. Press Setup.
The Setup menu appears on the color graphics display.
until Tools is highlighted, then press OK.
2. Press
The Tools menu appears.
3. Press 5, then press 2.
This displays the USB Speed menu and then selects Full Speed (USB 1.1).

Connect using Ethernet
Your HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network
connections. For detailed instructions on connecting your HP All-in-One to an
Ethernet (wired) network, see the Setup Guide that came with your device. You can
also see Connect to a network for more information.

Connect using Bluetooth®
A Bluetooth® connection provides a quick and easy way to print images from a
Bluetooth®-enabled computer without using a cable. However, with a Bluetooth®
connection you will not be able to use other features from your computer such as scan
and HP Instant Share.
Before you print, you must connect an HP Bluetooth® adapter to your HP All-in-One.
For more information, see the onscreen HP Image Zone Help that came with your
HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use
the onscreen Help.

HP Photosmart 3200 All-in-One series

If you connect with a Windows computer, see the next section. If you connect with a
Mac, see Mac users.
Windows users
You must have Windows XP and either the Microsoft Bluetooth® Protocol Stack or the
Widcomm Bluetooth® Protocol Stack installed in order to connect your HP All-in-One.
It is possible to have both the Microsoft Stack and the Widcomm Stack on your
computer, but you use only one of them to connect your HP All-in-One.
●

●

Microsoft stack If you have Windows XP with Service Pack 2 installed on your
computer, then your computer has the Microsoft Bluetooth® Protocol Stack. The
Microsoft stack allows you to install an external Bluetooth® adapter automatically.
If your Bluetooth® adapter supports the Microsoft stack but it does not install
automatically, then you do not have the Microsoft stack on your computer. Check
the documentation that came with the Bluetooth® adapter to see if it supports the
Microsoft stack.
Widcomm stack: If you have an HP computer with Bluetooth® built in, or if you
have installed an HP Bluetooth® adapter, then your computer has the Widcomm
stack. If you have an HP computer and plug in an HP Bluetooth ® adapter, it will
install automatically using the Widcomm stack.

To install and print using the Microsoft stack (Windows)
1. Make sure that you have installed the HP All-in-One software on the computer.

2.
3.

4.
5.
6.
7.
8.

User Guide

Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
If you are using an external Bluetooth® adapter for your computer, make sure
your computer is started and then attach the Bluetooth® adapter to a USB port on
the computer. If you have Windows XP with Service Pack 2 installed, the
Bluetooth® drivers are installed automatically. If you are prompted to select a
Bluetooth® profile, select HCRP.
If your computer has Bluetooth® built in, just make sure the computer is started.
On the Windows taskbar, click Start, and then click Printers and Faxes.
Double-click the Add Printer icon.
Click Next, and then select a A Bluetooth Printer.
Follow the onscreen instructions to finish the installation.
Print as you would to any printer.

Finish setup

Note The purpose of installing the software is to make sure the print
driver is available for the Bluetooth® connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth® connection to your HP All-in-One, install the
USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the
computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.

Chapter 3

To install and print using the Widcomm stack (Windows)
1. Make sure that you have installed the HP All-in-One software on the computer.
Note The purpose of installing the software is to make sure the print
driver is available for the Bluetooth® connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth® connection to your HP All-in-One, install the
USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the
computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.
2.
3.
4.
5.
6.

Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
Click the My Bluetooth Places icon on the desktop or in the taskbar.
Click View devices in range.
Once the available printers are discovered, double-click the name of the HP All-inOne to finish the installation.
Print as you would to any printer.

Mac users
You can connect your HP All-in-One to a Mac that has Bluetooth® built in, or you can
install an external Bluetooth® adapter, such as an HP Bluetooth® adapter.

Finish setup

To install and print using Bluetooth® (Mac)
1. Make sure that you have installed the HP All-in-One software on the computer.
2. Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
3. Press the On button on the control panel to turn the HP All-in-One off, and press
it again to turn the device on.
4. Attach a Bluetooth® adapter to the computer and turn it on. Or, if your computer
has Bluetooth® built in, just turn on your computer.
5. Open the Printer Setup Utility from the Applications:Utilities folder.
Note This utility is called the Printer Setup Utility on 10.3 and later. It is
called Print Center on 10.2.x.
6.
7.
8.

From the pop-up menu, choose Bluetooth, then click Add.
The computer searches for the HP All-in-One.
In the printer list, select the HP All-in-One, then click Add.
The HP All-in-One is added to the printer list.
Print as you would to any printer.

Use printer sharing (Windows)
If your computer is on a network, and another computer on the network is connected
to the HP All-in-One by using a USB cable, you can use that device as your printer
using Windows printer sharing. The computer connected directly to the HP All-in-One
acts as the host for the printer and has full feature functionality. Other computers on

HP Photosmart 3200 All-in-One series

the network, which are referred to as clients, have access only to the print features. All
other functions must be performed on the host computer.
For more information on enabling Windows printer sharing, refer to the user guide that
came with your computer or the Windows onscreen Help.

Use printer sharing (Mac)
If your computer is on a network and another computer on the network is connected to
the HP All-in-One using a USB cable, you can use that device as your printer using
printer sharing. Other computers on the network, which are referred to as clients, have
access only to the print features. All other functions must be performed on the host
computer.
To enable printer sharing
1. On the client and host computers, do the following:
a. Select System Preferences in the Dock.
The System Preferences window appears.
b. Select Sharing.
c. From the Services tab, click Printer Sharing.
2. On the host computer, do the following:
a. Select System Preferences in the Dock.
The System Preferences window appears.
b. Select Print & Fax.
c. Click the check box next to Share my printers with other computers.

Use Webscan

For more information on Webscan, see the online help in the Embedded Web Server.
For more information on the Embedded Web Server, see Connect to a network.

User Guide

Finish setup

Webscan is a feature of the Embedded Web Server that lets you scan photos and
documents from your HP All-in-One to your computer using a Web browser. This
feature is available even if you chose not to install the device software on your
computer.

Finish setup

Chapter 3

HP Photosmart 3200 All-in-One series

Connect to a network
This chapter describes how to connect your HP All-in-One to a network, view and
manage the network settings, and troubleshoot problems with the network connections.
If you want to:

See this section:

Connect to a wired (Ethernet) network.

Wired network setup

Install the HP All-in-One software for
use in a networked environment.

Install the software for a network
connection

Add connections to more computers on
the network.

Connect to additional computers on a
network

Change the HP All-in-One from a USB
connection to a network connection.

Change the HP All-in-One from a USB
connection to a network connection

Note Use the instructions in this
section if you first install your HP All-inOne with a USB connection, and you
now want to change to wired (Ethernet)
network connection.
View or change the network settings.

Manage your network settings

Find troubleshooting information.

Network troubleshooting

For definitions of networking terms, see the Network Glossary in the onscreen
HP Image Zone Help that came with your HP All-in-One. For information on using the
onscreen HP Image Zone Help, see Use the onscreen Help.

Wired network setup
Use this section to connect an Ethernet cable from your HP All-in-One to a router,
switch, or hub. This is known as a wired or Ethernet network. A wired network is fast,
reliable, and secure.

Network setup

User Guide

Chapter 4

To set up your HP All-in-One on a wired network, you need to do the following:
●
●
●

First, collect all of the required materials, as explained in the next section, What
you need for a wired network.
Next, connect your HP All-in-One to the router, switch, or hub. See Connect your
HP All-in-One to the network.
Finally, install the software, as explained in Install the software for a network
connection.

What you need for a wired network
❑
❑

A functional Ethernet network that includes an Ethernet router, switch, or hub.
CAT-5 Ethernet cable.

❑

Although standard Ethernet cables look similar to standard telephone cables,
they are not interchangeable. There is a different number of wires in each one,
and each has a different connector. An Ethernet cable connector (also called an
RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A
phone connector has between 2 and 6 contacts.
A desktop computer or laptop connected to the Ethernet network.
Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet
networks. If you are purchasing, or have purchased, a network interface
card (NIC), make sure it can operate at either speed.

❑

HP recommends Broadband Internet access such as cable or DSL. Broadband
Internet access is required if you want to access HP Instant Share directly from
the device. For more information on HP Instant Share, see Share your images
with family and friends.

Connect your HP All-in-One to the network
An Ethernet port is provided on the back of your HP All-in-One.
Network setup

Remove the yellow plug from the back of the HP All-in-One.

HP Photosmart 3200 All-in-One series

Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One.

Connect the other end of the Ethernet cable to an available port on your Ethernet
router, switch, or hub.

Once you have connected the HP All-in-One to the network, go to your computer
to install the software. See Install the software for a network connection.

Install the software for a network connection
Use this section to install your HP All-in-One software on a Windows or Mac computer
connected to a network. Before you install the software, make sure you have
connected your HP All-in-One as described in Wired network setup.
Note 1 If your computer is configured to connect to a series of network drives,
make sure that your computer is currently connected to these drives before
installing the software. Otherwise, HP All-in-One installation software might
take one of the reserved drive letters, and you will not be able to access that
network drive on your computer.
Note 2 Installation time can range from 20 to 45 minutes depending on your
operating system, the amount of available space, and the processor speed of
your computer.
See the instructions below for your Windows or Mac computer.
Network setup

To install the Windows HP All-in-One software
Note The following instructions are for Windows computers only.

User Guide

Quit all applications running on your computer, and any firewall or virus detection
software.

Chapter 4

2.
3.

Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive
on your computer and follow the onscreen instructions.
If the following dialog boxes appear, respond as follows:
– Issues Stopping Installation: a firewall is running that may interfere with
the HP Software Installation. For best results temporarily disable the firewall
during installation. See your firewall documentation for instructions. After the
installation is complete you can re-enable the firewall.
– Notice about Firewalls: the Microsoft Internet Connection Firewall is
enabled. Click Next to allow the Setup program to open the necessary ports
and continue with the installation. If a Windows Security Alert appears for a
program published by Hewlett-Packard, please unblock this program.
On the Connection Type screen, select Through the network, and then click
Next.
The Searching screen appears as the Setup program searches for your HP All-inOne on the network.
On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen
appears. Select the device you want to connect.
To see the device settings on your HP All-in-One:
a. Go to the control panel on your device.
b. Select View Network Settings on the Network Menu, and then select
Display Wired Summary.
Note If the software is unable to find the HP All-in-One, see Network
troubleshooting.

6.
7.

8.
9.

If the device description is correct, select Yes, install this printer.
At the prompt, restart your computer to finish the installation process.
When you have finished installing the software, your HP All-in-One is ready for
service.
If you disabled a firewall or virus detection software on your computer, make sure
to enable it again.
To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.

To install the Mac HP All-in-One software
Note The following instructions are for Mac computers only.

Network setup

1.
2.
3.
4.

Quit all applications running on your computer.
Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on
your computer.
Double-click the HP All-in-One installer icon.
On the Authentication screen, enter the Administrator password used to access
your computer or network.
The installer software looks for HP All-in-One devices, and then lists them.
On the Select Device screen, select your HP All-in-One.

HP Photosmart 3200 All-in-One series

Follow the onscreen instructions to complete all the installation steps, including
the Setup Assistant.
When you have finished installing the software, your HP All-in-One is ready for
service.
To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.

Connect to additional computers on a network
You can connect your HP All-in-One to more than one computer on a small network of
computers. If your HP All-in-One is already connected to a computer on a network, for
each additional computer you must install the HP All-in-One software, as described in
Install the software for a network connection. Once you have set up your HP All-inOne on the network you will not need to configure it again when you add additional
computers.

Change the HP All-in-One from a USB connection to a
network connection
If you first install your HP All-in-One with a USB connection, you can later change to
an Ethernet network connection. If you already understand how to connect to a
network, you can use the general directions below. For more detailed instructions on
connecting a HP All-in-One to a network, see Wired network setup.
To change a USB connection to a wired (Ethernet) connection
1. Unplug the USB connection from the back of your HP All-in-One.
2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-inOne to an available Ethernet port on the router, switch, or access point.
3. Run the installation CD, then choose the network installation. For more
information, see Install the software for a network connection.
4. (Windows only) When the installation is complete, open Printers and Faxes in
the Control Panel and delete the printers for the USB installation.

Manage your network settings

Change basic network settings from the control panel
The HP All-in-One control panel enables you to perform a variety of network
management tasks. This includes viewing the network settings, restoring the network
defaults, and changing the network settings.

User Guide

Network setup

You can manage network settings for the HP All-in-One through the HP All-in-One
control panel as described in the next section. Additional advanced settings are
available in the Embedded Web Server, a configuration and status tool you access
from your Web browser using an existing network connection to the HP All-in-One.
For more information, see Use the Embedded Web Server.

Chapter 4

View and print network settings
You can display a summary of the network settings on the HP All-in-One control
panel, or you can print a more detailed configuration page. The network configuration
page lists all of the important network settings such as the IP address, link speed,
DNS, and mDNS. For information on the network settings, see Network configuration
page definitions.
1.
2.
3.

Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Do one of the following:
– To display wired network settings, press 1, then press 2.
This selects Display Summary and then displays a summary of the wired
(Ethernet) network settings.
– To print the network configuration page, press 1, then press 1 again.
This selects View Network Settings and then prints the network
configuration page.

Restore network defaults
You can reset the network settings to what they were when you purchased your
HP All-in-One.
1.
2.
3.

Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press 2, and then press 1 or OK to confirm.
This selects Restore Network Defaults.

Change advanced network settings from the control panel settings
The advanced network settings are provided for your convenience. However, unless
you are an advanced user, you should not change any of these settings. The
advanced settings include Link Speed and IP Settings.
Set link speed
You can change the speed at which data is transmitted over the network. The default
is Automatic.

Network setup

1.
2.
3.
4.

Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press 3, then press 1.
This selects Advanced Setup and then displays the Link Speed screen.
Press the number next to the link speed that matches your network hardware:
– 1. Automatic
– 2. 10-Full
– 3. 10-Half

HP Photosmart 3200 All-in-One series

–
–

4. 100-Full
5. 100-Half

Change IP settings
The default IP setting for the IP settings is Automatic, which sets the IP settings
automatically. However, if you are an advanced user, you might want to manually
change the IP address, subnet mask, or the default gateway. To see the IP address
and subnet mask of your HP All-in-One, print a network configuration page from your
HP All-in-One. For more information on printing a configuration page, see View and
print network settings. For a description of the items on the configuration page,
including the IP address and subnet mask, see Network configuration page definitions.
Caution Be careful when manually assigning an IP address. If you enter an
invalid IP address during the installation, your network components will not be
able to connect with the HP All-in-One.
1.
2.
3.

Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press 3, press 2, and then press 2 again.
This selects Advanced Setup, then IP Settings, and then displays the Manual
IP Settings screen.
Press the number next to the IP setting:
– 1. IP Address
– 2. Subnet Mask
– 3. Default Gateway
Enter your changes, then press OK when done.

Use the Embedded Web Server
If your computer is connected to an HP All-in-One on a network, you can access the
Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server
is a web-based user interface that provides some options not available on the HP Allin-One control panel, including advanced network security options. Also, the
Embedded Web Server enables you to monitor status and order printer supplies.
For information on how to use the features available in the Embedded Web Server,
see the onscreen help within the Embedded Web Server. To access Embedded Web
Server help, open the Embedded Web Server, then click the Help link under Other
Links on the Embedded Web Server Home tab.
Network setup

Note Only use the Embedded Web Server to change network settings if you
cannot access the HP All-in-One control panel, or you need to change an
advanced option not available on the control panel.

Access the Embedded Web Server
You can only access the Embedded Web Server on a computer connected to an
HP All-in-One on a network.
1.
User Guide

Press Setup.
39

Chapter 4

2.
3.

Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press 1, then press 1 again.
This selects the Network Settings menu and then prints a configuration page for
your HP All-in-One, including the IP address. You will use the IP address in the
next step.
In the Address box in your Web browser on your computer, type the IP address
of the HP All-in-One, as shown on the network configuration page. For example,
http://192.168.1.101.
The Embedded Web Server Home page appears, showing information for the
HP All-in-One.
Note If you are using a proxy server in your browser, you might need to
disable it to access the Embedded Web Server.

If you need to change the language displayed in the Embedded Web Server, do
the following:
a. Click the Settings tab.
b. Click Select Language in the Settings navigation menu.
c. In the Select Language list, click the appropriate language.
d. Click Apply.

Click the Home tab to access device and network information, or click the
Networking tab to access more network information or to modify network
information.
Make any configuration changes.
For more information see Use the Embedded Web Server setup wizard.
Close the Embedded Web Server.

7.
8.

Use the Embedded Web Server setup wizard
The network setup wizard provided in the Embedded Web Server gives you an
intuitive interface to your network connection parameters. For more information on
how to open the Embedded Web Server, see Access the Embedded Web Server.
1.
2.
3.

Click the Networking tab.
Click Wired (802.3) in the Connections navigation menu.
Click Start Wizard, and then follow all of the wizard instructions.

Network configuration page definitions
Network setup

The configuration page shows the network settings for the HP All-in-One. There are
settings for general information, 802.3 wired (Ethernet), and Bluetooth®.
For information on how to print a network configuration page, see View and print
network settings. For additional information on terms used here, see the Network
Glossary in the onscreen HP Image Zone Help that came with your HP All-in-One.
For information on using the onscreen HP Image Zone Help, see Use the onscreen
Help.

HP Photosmart 3200 All-in-One series

General network settings
The following table describes the general network settings shown on the network
configuration page.
Parameter

Description

Network Status

Status of the HP All-in-One:
●
●

Ready: The HP All-in-One is ready to receive or transmit data.
Offline: The HP All-in-One is not currently connected to the
network.

Active
Network mode of the HP All-in-One:
connection type ● Wired: The HP All-in-One is connected by Ethernet cable to
an IEEE 802.3 network.
● None: There is no network connection.
URL

The IP address of the Embedded Web Server.
Note You will need to know this URL when you try to access the
Embedded Web Server.

Firmware
Revision

The internal networking component and device firmware revision
code.
Note If you call HP Support, depending on the problem, you
might be asked to provide the firmware revision code.

Hostname

The TCP/IP name assigned by the installation software to the
device. By default, this is the letters HP followed by the last 6
digits of the Media Access Control (MAC) address.

Admin
Password

Status of the administrator's password for the Embedded Web
Server:
●
●

mDNS

Set: Password is specified. You must enter the password to
make changes to the Embedded Web Server parameters.
Not Set: No password is set. A password is not required for
making changes to the Embedded Web Server parameters.

Rendezvous is used with local and ad hoc networks that don't use
central DNS servers. To perform name services, Rendezvous
uses a DNS alternative called mDNS.
Network setup

With mDNS, your computer can find and use any HP All-in-One
connected to your local area network. It can also work with any
other Ethernet-enabled device that appears on the network.

Wired (802.3) network settings
The following table describes the 802.3 wired settings shown on the network
configuration page.

User Guide

Chapter 4

Parameter

Description

Hardware
Address (MAC)

The Media Access Control (MAC) address that identifies the
HP All-in-One. This is a unique 12-digit identification number
assigned to networking hardware for identification, including
routers, switches, and other such devices. No two pieces of
hardware have the same MAC address.
Note Some Internet service providers (ISPs) require that you
register the MAC address of the Network Card or LAN Adapter
that was connected to your cable or DSL modem during
installation.

IP Address

This address uniquely identifies the device on the network. IP
addresses are assigned dynamically through DHCP or AutoIP.
You can also set up a static IP address, though this is not
recommended.
Caution Be careful when manually assigning an IP address. An
invalid IP address during installation will prevent your network
components from seeing the HP All-in-One.

Subnet Mask

A subnet is an IP address assigned by the installation software to
make an additional network available as part of a larger network.
Subnets are specified by a subnet mask. This mask determines
which of the HP All-in-One IP address bits identify the network
and subnet, and which bits identify the device itself.
Note It is recommended that the HP All-in-One and the
computers that use it all reside on the same subnet.

Default
Gateway

A node on a network that serves as an entrance to another
network. A node in this instance can be a computer or some other
device.
Note The address of the default gateway is assigned by the
installation software.

Configuration
Source

The protocol used to assign the IP address to the HP All-in-One:
●

Network setup

●

●
●
DNS server

AutoIP: The installation software automatically determines
the configuration parameters.
DHCP: The configuration parameters are supplied by a
dynamic host configuration protocol (DHCP) server on the
network. On small networks, this could be a router.
Manual: The configuration parameters are set manually, such
as a static IP address.
Not Specified: The mode used when the HP All-in-One is
initializing.

The IP address of the domain name service (DNS) for the
network. When you use the web or send an e-mail message, you
use a domain name to do it. For example, the URL http://

HP Photosmart 3200 All-in-One series

(continued)

Parameter

Description
www.hp.com contains the domain name hp.com. The DNS on the
Internet translates the domain name into an IP address. Devices
use the IP addresses to refer to one another.
●
●

IP Address: The IP address of the domain name server.
Not Specified: The IP address is not specified, or the device
is initializing.

Note Check to see if a DNS IP address appears on the network
configuration page. If no address is shown, obtain the DNS IP
address from your Internet service provider (ISP).
Link
Configuration

The speed at which data is transmitted over a network:

Total Packets
transmitted

The number of packets transmitted by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off. When a message is transmitted over a
packet-switching network, it is broken up into packets. Each
packet contains the destination address as well as the data.

Total Packets
received

The number of packets received by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off.

●
●
●
●
●

10TX-Full: For wired network.
10TX-Half: For wired network.
100TX-Full: For wired network.
100TX-Half: For wired network.
None: Networking is disabled.

Bluetooth settings
The following table describes the Bluetooth settings shown on the network
configuration page.
Parameter

Description

Device Address The hardware address of the Bluetooth device.
The device name assigned to the printer, which can identify it on a
Bluetooth device.

Passkey

A value that the user must enter in order to print via Bluetooth.

Visibility

Shows whether or not the HP All-in-One is visible to Bluetooth
devices that are within range.
●
●

User Guide

Network setup

Device Name

Visible to all: Any Bluetooth device within range can print to
the HP All-in-One.
Not visible: Only Bluetooth devices that have stored the
device address of the HP All-in-One can print to it.

Chapter 4
(continued)

Parameter

Description

Security

The level of security set for an HP All-in-One connected by
Bluetooth.
●
●

Low: The HP All-in-One does not require a passkey. Any
Bluetooth device within range can print to it.
High: The HP All-in-One requires a passkey from the
Bluetooth device before allowing the device to send a print
job to it.

Network troubleshooting
This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.
I received a System Requirements Error: No TCP/IP
Your Local Area Network (LAN) card (NIC) is not installed properly.
Make sure your LAN card is installed properly and set up for TCP/IP. See the
instructions that came with your LAN card.
The Printer Not Found screen appears during installation
A firewall is preventing the HP All-in-One from accessing your computer.
Temporarily disable the firewall, and uninstall and then reinstall the HP All-in-One
software. You can re-enable your firewall program after installation is complete. If
you see firewall pop-up messages, you must accept or allow the pop-up messages.
For more information, see the documentation provided with the firewall software.
A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing
your computer.
Try temporarily disabling the VPN before proceeding with the installation.
Note The HP All-in-One functionality will be limited during VPN sessions.
The HP All-in-One is assigned an AutoIP address instead of DHCP.
This indicates that the HP All-in-One is not connected properly to the network.
Network setup

Check the following:
●
●

●

Make sure all cables are connected properly and securely.
If the cables are connected properly, your access point, router, or home
gateway might not be sending an address. If this is the case, you might need to
reset the device.
Make sure your HP All-in-One is on the correct network.

The HP All-in-One is on the wrong subnet or gateway.

HP Photosmart 3200 All-in-One series

(continued)

The Printer Not Found screen appears during installation
Print a network configuration page, and verify that the router and HP All-in-One are
on the same subnet and gateway. For more information, see View and print network
settings.
The HP All-in-One is not turned on.
Turn on the HP All-in-One.

Network setup

User Guide

Network setup

Chapter 4

HP Photosmart 3200 All-in-One series

Load originals and load paper

Load originals and load paper
This chapter provides instructions for loading originals on the glass to copy, or scan;
choosing the best paper type for your job; loading paper in the main and photo trays;
and avoiding paper jams.

Load documents, photos, slides, and negatives
You can load many different types and sizes of paper in your HP All-in-One, including
letter or A4 paper, photo paper, transparencies, and envelopes. The HP All-in-One is
set by default to detect the size and type of paper you load in the main tray
automatically and then adjust its settings to generate the highest quality output for that
paper.

Load an original
You can copy or scan originals up to 30.5 cm (12 inches) long by loading them on the
glass. You should also follow these instructions when loading a proof sheet on the
glass for photo printing.
Note Many of the special features will not work correctly if the glass and lid
backing are not clean. For more information, see Clean the HP All-in-One.
To load an original on the glass
1. Lift the lid and place your original print side down on the right front corner of the
glass. Make sure that the original is flush against the edges of the glass.
If you are loading a proof sheet, make sure the top of the proof sheet is lined up
against the right and bottom edges of the glass.

Close the lid.

Load an original in the Slide and Negative Film holder
You can scan 35 mm slides and negatives with your HP All-in-One using the Slide
and Negative Film holder.

User Guide

Load originals and load paper

Chapter 5

To load 35 mm negatives
1. Raise the lid and remove the Slide and Negative Film holder and the lid backing.
Set the lid backing aside where it will not get damaged or dirty.

2.
3.

Unfold the holder so that the negative film portion is on top and the film opening is
on the right side.
Slide the negative film into the center of the holder so that the front of the image
faces away from you and appears backward.

Place the holder on the glass and match the bottom edge with the bottom edge of
the glass. Then, match the right tab on the top half of the holder with the right
edge of the glass.

For information on scanning slides and negative film, see Scan slides or negative film.

HP Photosmart 3200 All-in-One series

Note The HP All-in-One does not support scanning negative film that is
mounted as a slide in plastic or cardboard.
1.

Raise the lid and remove the Slide and Negative Film holder and the lid backing.
Set the lid backing aside where it will not get damaged or dirty.

Unfold the holder so that the half with four slide openings is on top.

Place the holder on the glass and match the bottom edge with the bottom edge of
the glass. Then, match the right tab on the top half of the holder with the right
edge of the glass.
Place the slide on the holder so that the front of the image faces down and
appears backward. Gently press down until it snaps into place.

Note The slide must snap into place for the image to scan properly. If the
slide does not touch the glass the final scanned image might be blurry.
Tip If the slide does not snap into place easily, try rotating it 180
degrees. Some slides have a gap on one side that prevents them from
fitting properly.

User Guide

Load originals and load paper

To load 35 mm slides

Load originals and load paper

Chapter 5

For more information on scanning slides and negative film, see Scan slides or
negative film.

Replace the Slide and Negative Film holder and the lid backing
After you remove the slide or negative film, replace the holder and the lid backing in
the lid.
To replace the Slide and Negative Film holder and the lid backing
1. Place the bottom tabs of the lid backing in the slots at the bottom of the lid.
2. Rotate the lid backing up until the catch snaps firmly into place.

3.
4.

Place the bottom notch of the Slide and Negative Film holder under the tab at the
right bottom corner of the lid.
Lift the spring-loaded catch so that it connects with the notch on the holder.

HP Photosmart 3200 All-in-One series

Load originals and load paper

Load an oversized original
You can copy or scan oversized originals by completely removing the lid from your
HP All-in-One. Your HP All-in-One functions normally with the lid removed.
Tip When you copy oversized originals, place the lid over the original. This
improves the quality of the copy and reduces ink use.

To remove the lid
1. If necessary, unplug the Slide and Negative light power cord and remove it from
the cord clips on the back of the HP All-in-One.

User Guide

Lift the lid to the open position, grasp the sides of the lid, and then gently pull the
lid upward until it stops.

Press the hinge releases until the lid separates from the rest of the HP All-in-One.

Load originals and load paper

Chapter 5

When you finish copying or scanning, replace the lid by inserting the tabs on the
hinge back into the appropriate slots, and then reconnect the Slide and Negative
light power cord. Replace the cord in the cord clips on the back of the HP All-inOne.

Choose papers for printing and copying
You can use many types and sizes of paper in your HP All-in-One. Review the
following recommendations to get the best printing and copying quality. Whenever you
change paper types or sizes, remember to change those settings.

Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are
specifically designed for the type of project you are printing. If you are printing photos,
for example, use glossy or matte photo paper. If you are printing a brochure or
presentation, use a type of paper specifically designed for that purpose.
For more information about HP papers, see the onscreen HP Image Zone Help, or go
to:
www.hp.com/support/inkjet_media
At this time, this portion of the site is available in English only.
For support for the HP All-in-One, go to:
www.hp.com/support
To purchase HP papers, go to:
www.hp.com/learn/suresupply

Papers to avoid
Using paper that is too thin, paper that has a slick texture, or paper that stretches
easily can cause paper jams. Using paper that has a heavy texture or does not accept
ink can cause printed images to smear, bleed, or not fill in completely.
Depending on your country/region, some of these papers might not be available.

HP Photosmart 3200 All-in-One series

Load originals and load paper

HP does not recommend printing to the following papers:
● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).
● Highly textured stock, such as linen. It might not print evenly, and the ink can
bleed into these papers.
● Extremely smooth, shiny, or coated papers not specifically designed for your
HP All-in-One. They can jam the HP All-in-One or repel the ink.
● Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get
stuck, and the ink is also more likely to smear.
● Envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.
HP does not recommend copying to the following papers:
● Any size paper other than those listed in Technical information.
● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).
● Envelopes.
● Transparency film other than HP Premium Inkjet Transparency Film or
HP Premium Plus Inkjet Transparency Film.
● Multiple-part forms or label stock.

Select an input tray
This section describes the procedure for choosing an input tray. The HP All-in-One
has a main tray for full-size media and small media. It also has a photo tray for small
media only.
You can select an input tray at any time during the process of printing and copying.
The main tray is the default input tray, but you can specifically select the photo tray
using the Copy menu and Photo menu options or the Photo Tray button on the
control panel.
To select the photo tray after you adjust your settings in the Photo or Copy menu
1. Adjust your Photo menu or Copy menu settings as needed.
2. Press Photo Tray on the control panel to select the photo tray.
The Photo Tray light turns on.
3. Press Start Color or Start Black.
To select input trays without adjusting any other settings
1. Press Photo Tray on the control panel.
The Select Function menu appears.
2. Press 1 to select Copy, or press 2 to select Photo.
Depending on which option you selected, the Tray Select menu option in the
Copy menu or the Photo menu appears.
or
to select the tray you want to use, and then press OK.
3. Press

User Guide

Load originals and load paper

Chapter 5

If you selected the photo tray, the Photo Tray light turns on. If you selected the
main tray, the light does not turn on.
The Photo Tray light remains on for five minutes after the last button press or the last
copy or print job. This allows you to complete several jobs using the photo tray without
having to select the tray every time. If you want to use the main tray, press Photo
Tray again to turn off the Photo Tray light.

Load paper
This section describes the procedure for loading different types and sizes of paper
into your HP All-in-One for your copies, printouts, or faxes.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.

Load full-size paper
You can load many types of letter, A4, or legal paper, including A4 and 8.5 x 11 inch
photo paper, into the main tray of your HP All-in-One.
To load full-size paper
1. Pull out the main tray, and slide the paper-width and paper-length guides to their
outermost positions.

Tap a stack of paper on a flat surface to align the edges, and then check the
paper for the following:
– Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
– Make sure all the paper in the stack is the same size and type.
Insert the stack of paper into the main tray with the short edge forward and the
print side down. Slide the stack of paper forward until it stops.
Tip If you are using letterhead, insert the top of the page first with the
print side down. For more help on loading full-size paper and letterhead,
refer to the diagram engraved in the base of the main tray.

HP Photosmart 3200 All-in-One series

Slide the paper-width and paper-length guides inward until they stop at the edges
of the paper.
Do not overload the main tray; make sure the stack of paper fits within the main
tray and is no higher than the top of the paper-width guide.

5.
6.

Push the main tray back into the HP All-in-One.
Pull the output tray extender toward you, as far as it will go. Flip the paper catch
at the end of the output tray extender to open the extender the rest of the way.

Load 10 x 15 cm (4 x 6 inch) photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper, Hagaki cards, postcards, and other
small media up to 10 x 15 cm (4 x 6 inch) size into the photo tray of your HP All-inOne. For best results, use 10 x 15 cm (4 x 6 inch) HP Premium photo paper or HP
Premium Plus photo paper, and set the paper type and size for your print or copy job.
For more information, see the onscreen HP Image Zone Help.
You can also load small media in the main tray. For more information, see Load
postcards, Hagaki cards, or HP Panorama photo paper.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.

User Guide

Load originals and load paper

Chapter 5

To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray
1. Remove the output tray.
Tip You can open the ink cartridge access door and rotate the control
panel all the way down for better access to the photo tray.

4.
5.
6.

Insert the stack of photo paper into the photo tray with the short edge forward and
the print side down. Slide the stack of photo paper forward until it stops.
If the photo paper you are using has perforated tabs, load the photo paper so that
the tabs are closest to you.
Slide the paper-length and paper-width guides inward against the stack of photo
paper until they stop.
Do not overload the photo tray; make sure the stack of photo paper fits within the
photo tray and is no higher than the top of the paper-width guide.

Replace the output tray.
Press Photo Tray on the control panel to select the photo tray.
When you press Photo Tray, menu options appear on the color graphics display.
Press 1 to select Copy, or press 2 to select Photo.
Depending on which option you selected, the Copy Menu or the Photo Menu
appears.
Use the arrows to select the photo tray, then press OK.

Load postcards, Hagaki cards, or HP Panorama photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper, Hagaki cards, postcards, or
panorama photo paper into the main tray of your HP All-in-One.
You can also load small media (such as 10 x 15 cm (4 x 6 inch) photo paper,
postcards and Hagaki cards) in the photo tray. For more information, see Load 10 x
15 cm (4 x 6 inch) photo paper.
For the best results, set the paper type and size before printing or copying. For more
information, see the onscreen HP Image Zone Help.

HP Photosmart 3200 All-in-One series

3.
4.

Insert the stack of cards into the far right side of the main tray with the short edge
forward and the print side down. Slide the stack forward until it stops.
Slide the paper-length and paper-width guides inward against the stack of cards
until they stop.
Do not overload the main tray; make sure the stack of cards fits within the main
tray and is no higher than the top of the paper-width guide.

Push the main tray back into the HP All-in-One.

Load envelopes
You can load one or more envelopes into the main tray of your HP All-in-One. Do not
use shiny or embossed envelopes or envelopes that have clasps or windows.
Note For specific details on how to format text for printing on envelopes,
consult the help files in your word processing software. For best results,
consider using a label for the return address on envelopes.
To load envelopes
1. Pull out the main tray past the first stop but do not remove it from the device.
2. Remove all paper from the main tray.
3. Insert one or more envelopes into the far right side of the main tray with the
envelope flaps up and to the left. Slide the stack of envelopes forward until it stops.
Tip For more help on loading envelopes, refer to the diagram engraved
in the base of the main tray.

User Guide

Load originals and load paper

To load postcards, Hagaki cards, or panorama photo paper in the main tray
1. Pull out the main tray past the first stop but do not remove it from the device.
2. Remove all paper from the main tray and slide the paper-width and paper-length
guides to their outermost positions.

Load originals and load paper

Chapter 5

Slide the paper-length and paper-width guides inward against the stack of
envelopes until they stop.
Do not overload the main tray; make sure the stack of envelopes fits within the
main tray and is no higher than the top of the paper-width guide.

Push the main tray back into the HP All-in-One.

Load other types of paper
The following table provides guidelines for loading certain types of paper. For best
results, adjust the paper settings each time you change paper sizes or paper types.
For information on changing paper settings for printing from a software application, or
for information about the following papers, see the onscreen HP Image Zone Help.
Note Not all paper sizes and paper types are available with all the functions
on the HP All-in-One. Some paper sizes and paper types can only be used if
you are starting a print job from the Print dialog box in a software application,
or if you are making a copy. They are not available for printing photos from a
memory card, digital camera, or storage device. Papers that are only available
for printing from a software application are indicated as such.
Paper

Tips

HP papers

HP Advanced Photo Paper or HP Photo Paper
Locate the arrow on the nonprinting side of the paper, and then slide
the paper into the main tray with the arrow side facing up. A sensor in
the HP All-in-One automatically optimizes the print speed and quality.

HP Premium Inkjet Transparency Film
Insert the film so that the white transparency strip (with arrows and the
HP logo) is on top and is going into the main tray first. For best results,
set the paper type to Transparency before printing or copying.
Note The HP All-in-One might not automatically detect transparency
film if it is loaded incorrectly, or if you use transparency film other than
HP transparency film.

HP Photosmart 3200 All-in-One series

Paper

Load originals and load paper

(continued)

Tips
HP Iron-On Transfers
Flatten the transfer sheet completely before using it; do not load curled
sheets. Locate the blue stripe on the nonprinting side of the transfer
paper and then manually feed one sheet at a time into the main tray
with the blue stripe facing up.
Tip To prevent curling, keep transfer sheets sealed in the original
package until you are ready to use them.
This paper is supported for printing from a software application only.
HP Matte Greeting Cards, HP Photo Greeting Cards, or
HP Textured Greeting Cards
Insert a small stack of HP greeting card paper into the main tray with
the print side down, and then slide the stack of cards forward until it
stops. For best results, set the paper type to Premium Photo before
printing or copying.

Labels

HP Inkjet Labels
Always use letter or A4 label sheets designed for use with HP inkjet
devices (such as HP inkjet labels), and make sure that the labels are
no more than two years old. Labels on older sheets might peel off
when the paper is pulled through the HP All-in-One, causing
subsequent paper jams.
1. Fan the stack of labels to make sure none of the pages are
sticking together.
2. Place a stack of label sheets on top of full-size plain paper in the
main tray, label side down. Do not insert labels one sheet at a time.
This paper is supported for printing from a software application only.

Avoid paper jams
To help avoid paper jams, follow these guidelines:
●
●
●
●
●
●
●

Prevent curled or wrinkled paper by storing all unused paper flat in a resealable
bag.
Remove printed papers from the output tray frequently.
Ensure that paper loaded in the main tray lays flat and the edges are not bent or
torn.
Do not combine different paper types and paper sizes in the main tray; the entire
stack of paper in the main tray must be the same size and type.
Adjust the paper guides in the main tray to fit snugly against the paper edges.
Make sure the paper guides do not bend the paper in the main tray.
Do not force paper too far forward in the main tray.
Use paper types that are recommended for your HP All-in-One. For more
information, see Choose papers for printing and copying.

For information about clearing paper jams, see Paper troubleshooting.

User Guide

Load originals and load paper

Chapter 5

HP Photosmart 3200 All-in-One series

Use the photo and video features
The HP All-in-One can access your memory cards or storage devices so you can
print, store, manage, and share your photos or videos. You can insert the memory
card into the HP All-in-One, or connect a storage device (such as a USB keychain
drive) or digital camera to the front USB port, letting the HP All-in-One read the
contents. You can also connect a digital camera with PictBridge mode to the front
USB port to print photos directly from your camera.
This chapter contains information on using a memory card, storage device, or a digital
camera with your HP All-in-One. Read this chapter for information on viewing,
selecting, editing, saving, printing, and sharing photos and videos using your HP All-inOne.

If your digital camera uses a memory card to store photos, you can insert the memory
card in your HP All-in-One to print or save your photos.
Caution Never attempt to remove a memory card while it is being accessed.
Doing so can damage files on the card. You can safely remove a card only
when the photo light is not blinking. Also, never insert more than one memory
card at a time. Doing so can also damage files on the memory cards.
You can print a proof sheet, which might be several pages long and shows thumbnail
views of photos stored on the memory card or storage device. You can also print
photos from the memory card or storage device, even if your HP All-in-One is not
connected to a computer. For more information, see Print photos using a proof sheet.
Your HP All-in-One can read the following memory cards: CompactFlash (I, II),
Memory Sticks, MultiMediaCard (MMC), Secure Digital, and xD-Picture Card.
Note You can scan a document, photo, slides, or negative film and send the
scanned image to an inserted memory card or storage device. For more
information, see Scan an image.
Your HP All-in-One features four slots for memory cards, shown in the following
illustration, with the memory cards that correspond to each slot.

User Guide

Photos and videos

Insert a memory card

Chapter 6

Photos and videos

The slots are configured as follows:
●
●
●
●

Top left slot: CompactFlash (I, II)
Top right slot: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card
Bottom left slot: xD-Picture Card
Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo
(with user-supplied adapter), Memory Stick Pro

To insert a memory card
1. Turn the memory card so that the label faces left, and the contacts are facing
your HP All-in-One.
2. Insert the memory card into the corresponding memory card slot.

Connect a digital camera
The HP All-in-One supports the PictBridge mode, which enables you to connect any
camera in PictBridge mode to the front USB port and print photos contained on the
memory card in the camera. See the documentation that came with your camera to
find out if it supports PictBridge.
The front USB port is located underneath the memory card slots:

If your camera is not in PictBridge mode or does not support PictBridge, you can still
access photos in the camera by using the camera in storage device mode. For more
information, see Connect a storage device.
1.
2.

Connect your camera to the front USB port on your HP All-in-One using the USB
cable supplied with your camera.
Turn on your camera and make sure it is in PictBridge mode.
Note Check your camera documentation to verify how to change the
USB mode to PictBridge. Different cameras use different terms to
describe PictBridge mode. For instance, some cameras have a digital

HP Photosmart 3200 All-in-One series

camera setting and a disk drive setting. In this instance, the digital
camera setting is the PictBridge mode setting.
After you successfully connect your camera in PictBridge mode to the HP All-in-One,
you can print your photos. Make sure the size of the paper loaded in the HP All-inOne matches the setting on your camera. If the paper size setting on your camera is
set to the default, the HP All-in-One uses the paper that is currently loaded in the
default input tray selected for printing from a PictBridge camera. Refer to the user
guide that came with your camera for detailed information on printing directly from the
camera using PictBridge.
Note You can change your PictBridge Tray Select preferences to change
the default input tray used when printing from a PictBridge camera. For more
information, see the onscreen HP Image Zone Help.

You can connect a storage device such as a keychain drive, portable hard drive, or a
digital camera in storage mode to the front USB port on your HP All-in-One. The front
USB port is located underneath the memory card slots:

Note Digital cameras that are in storage mode can be attached to the front
USB port. The HP All-in-One treats cameras in this mode as a normal storage
device. Digital cameras in storage mode are referred to as storage devices
throughout this section. If your camera supports PictBridge, see Connect a
digital camera.
Check your camera documentation to verify how to change the USB mode to
storage mode. Different cameras use different terms to describe the storage
mode. For instance, some cameras have a digital camera setting and a disk
drive setting. In this instance, the disk drive setting is the storage mode
setting.
Once you have connected the storage device, you can do the following with the files
stored on your storage device:
●
●
●
●
●

Transfer the files to your computer
View photos and videos
Edit photos and videos using the control panel
Print photos on your HP All-in-One
Send photos and videos to your friends and family
Caution Never attempt to disconnect a storage device while it is being
accessed. Doing so can damage files on the storage device. You can safely
remove a storage device only when the photo light is not blinking.

User Guide

Photos and videos

Connect a storage device

Chapter 6

View photos and videos
You can view photos and videos on the color graphics display of your HP All-in-One.
You can also view photos using the HP Image Zone software that came with your
HP All-in-One.

View photos and videos using the HP All-in-One
You can view and select photos and videos on the color graphics display of your
HP All-in-One.
View a photo

Photos and videos

You can view a photo on the control panel of your HP All-in-One.
To view a photo
1. Insert the memory card into the appropriate slot on your HP All-in-One, or
connect a storage device to the front USB port.
2. Press or until the photo you want to view appears on the color graphics
display.
Tip You can press and hold down
photos and videos.

to quickly navigate through all

View a slideshow
You can use the Slideshow option on the Photo Menu to view all the photos on a
memory card or storage device as a slideshow.
To view a slideshow
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press Photo to display the Photo Menu.
3. Press 7 to start the slideshow.
4. Press Cancel to end the slideshow.
5. Press Photo again to return to the photo display.
View a video
You can view a video file on your HP All-in-One. Using the buttons on the control
panel, you can play a video, forward through a video, reverse a video, and stop a
video.
When a video is stopped or paused, you can select a single video frame for printing.
For more information, see Select photos and videos.
Note Large video files might not appear quickly on the color graphics display.

HP Photosmart 3200 All-in-One series

To view a video
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press Photo.
3. Press or to scroll to the first frame of the video you want to play.
Videos are indicated by a video icon on the color graphics display.
4. Press 2 to play the video.
While the video is playing, you can press the following buttons:
Button

Function

Photos and videos

Press 1 to reverse through the video. Press this
button while the video is paused to reverse
through individual video frames.
Press 2 to pause the video. Press 2 again to
resume the video.
Press 3 to forward through the video. Press this
button while the video is paused to forward
through individual video frames.
Cancel

Press Cancel to stop the video.

View photos using your computer
You can view and edit photos using the HP Image Zone software that came with your
HP All-in-One.
For more information, see the onscreen HP Image Zone Help.

Select photos and videos
You can use the control panel on your HP All-in-One to select photos and videos.

Select individual photos and videos
You can select individual photos and videos to edit, print, or save to your computer.
To select individual photos and videos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or to scroll to the photo or video file you want to select.
Tip You can press and hold down
photos and videos.

to quickly navigate through all

Note The first frame of a video appears on the color graphics display
with the video icon at the bottom of the frame.

User Guide

Chapter 6

Press OK to select the photo or video currently shown on the color graphics
display.
A check mark appears next to the selected photo or video.
Repeat the previous steps to select as many photos or videos as you want.

Select all photos and videos
You can select all photos and videos on a memory card or storage device from the
control panel.

Photos and videos

To select all photos and videos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press the Select Photos button:

Press OK. This selects the first photo stored on the memory card or storage
device.
Note Each photo on the memory card or storage device has a number
assigned to it by your HP All-in-One. This photo number is located in the
bottom-right corner of the photo when it is currently shown on the color
graphics display. The number to the left of the forward slash (/) is the
photo number. The number to the right of the forward slash represents the
total number of photos stored on the memory card or storage device.

Press OK again. This selects the last photo stored on the memory card or
storage device.
A check mark appears next to the selected photos and videos.

Select a range of photos and videos
You can select a range of photos and videos stored on a memory card or storage
device from the control panel.
To select a range of photos and videos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press the Select Photos button:

Enter the first photo number you want to select in the range by using the keypad,
or by pressing the or to scroll to the number you want to select.

HP Photosmart 3200 All-in-One series

Note Each photo on the memory card or storage device has a number
assigned to it by your HP All-in-One. This photo number is located in the
bottom-right corner of the photo when it is currently shown on the color
graphics display. The number to the left of the forward slash (/) is the
photo number. The number to the right of the forward slash represents the
total number of photos stored on the memory card or storage device.
4.
5.
6.

Press OK.
Enter the last photo you want to select in the range by using the keypad, or by
pressing the or to scroll to the number you want to select.
Press OK.
All photos you specified in the range are selected. A check mark appears next to
the selected photos and videos.
Photos and videos

Select a single video frame
You can select a single video frame stored on a memory card or storage device on
the control panel to print.
To select a single video frame
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or to scroll to the video file you want to select.
3. Press 2.
The video begins to play.
4. Press 2 again to pause the video when the video advances close to the frame
you want to print.
5. Do one of the following:
– Press 1 to advance forward through each video frame until the frame you
want to print appears on the color graphics display.
– Press 3 to move backward through each video frame until the frame you
want to print appears on the color graphics display.
6. Press OK.
A check mark appears next to the selected video frame.
Note You can select up to 10 video frames.

Deselect photos and videos
You can deselect individual photos and videos, or deselect all photos and videos
located on a memory card or storage device.
➔

User Guide

Do one of the following:
– Press OK to deselect the currently selected photo or video shown on the
color graphics display.
– Press Cancel to deselect all photos and videos and return to the idle screen.

Chapter 6

Edit photos
The HP All-in-One offers several basic editing controls that you can apply to the
image currently displayed on the color graphics display. These controls include
brightness adjustment, special color effects, cropping, rotating, and more.
For more information on editing photos using the control panel, see the onscreen
HP Image Zone Help.

Photos and videos

Note You can enhance selected video frames before printing. For more
information, see Set photo print options.
You can also use the HP Image Zone software to view and edit images. You can
print images, send images by e-mail to friends and relatives, upload images to a
website, or use images in fun and creative printing projects. The HP Image Zone
software lets you do all this and much more. Explore the software to take full
advantage of the features of your HP All-in-One. For more information on editing
photos using the HP Image Zone software, see the onscreen HP Image Zone Help.

Print photos and videos from the control panel
You can use the control panel to print photos from a memory card or storage device.
You can also print photos directly from a camera that supports PictBridge. For more
information see Connect a digital camera.
For more information about inserting a memory card, see Insert a memory card. For
more information about connecting a storage device, see Connect a storage device.
This section contains information about common printing tasks. The onscreen
HP Image Zone Help contains information about special photo print tasks such as the
following:
●
●
●
●

Printing camera-selected (DPOF) photos
Printing video action photos
Printing panoramic photos
Printing passport photos

For more information about these features, see the onscreen HP Image Zone Help.
Note When printing photos and videos, the photo print options are
automatically selected for the best results. These options can be changed in
the Print Options menu. For more information, see Set photo print options.
You can do more than print your photos if you use the HP Image Zone software. This
software lets you use photos for iron-on transfers, posters, banners, stickers, and
other creative projects. For more information, see the onscreen HP Image Zone Help.

Use the Easy Print Wizard
You can use the Easy Print Wizard to select your choices for the most commonly
used photo print options. Once you have selected your photo print options using the
Easy Print Wizard, the photos automatically print.

HP Photosmart 3200 All-in-One series

Print selected photos and videos
You can print selected photos or video frames directly from the control panel without
using a proof sheet.
Note If you have selected a video file, only the first frame of the video will
print unless you selected individual video frames to print. For more information,
see Select photos and videos.
1.

2.
3.
4.
5.
6.

Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
The Photo button lights up.
Press or to move backward or forward through the photos, one photo at a
time. Press and hold or to move rapidly through the photos.
When the photo you want to print appears on the color graphics display, press
OK. A check mark appears next to the selected photo.
Press Photo to display the Photo Menu, and then modify the photo print options
as desired.
Press Start Black or Start Color to print the selected photos.
Press Photo again to return to the photo display.

Print a cropped photo
You can crop a photo for printing using the zoom feature on your control panel. The
image you see on the color graphics display reflects how the photo will look when it is
printed.
Note The crop setting is not saved to the original photo file. The photo returns
to its original size after it is printed.

User Guide

Photos and videos

To use the Easy Print Wizard
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
The Photo button lights up.
2. Press or until the photo or video you want to print appears on the color
graphics display, and then press OK.
Repeat this step until all photos you want to print are selected.
3. Press Photo to display the Photo Menu.
4. Press 1 to select Easy Print Wizard.
The Layout menu appears.
5. Press the number next to the Layout option you want to select.
The Tray Select menu appears.
6. Press 1 to select the Main Tray or 2 to select the Photo Tray.
The Ready to Print message appears.
7. Verify the paper is inserted in the input tray print side down, and then press OK to
print the photos using the options you have selected.

Chapter 6

To print a cropped photo
1. Display a photo on the color graphics display.
For more information, see View a photo.
2. Press the zoom buttons (4 or 5) to zoom in or out to view the photo at different
sizes:

Photos and videos

Use the arrow buttons to move the image display to view the approximate area of
the photo that will print.
Press OK to select the photo and exit zoom mode while retaining the zoom
settings for printing.
A check mark appears next to the selected photo.
Press Start Color or Start Black to print the selected photo.

Print photos using a proof sheet
A proof sheet is a simple and convenient way to select photos and make prints
directly from a memory card or storage device without the need for a computer. A
proof sheet, which might be several pages long, shows thumbnail views of photos
stored on the memory card. The file name, index number, and date appear under
each thumbnail. Proof sheets are also a quick way to create a printed catalog of your
photos.
Note 1 If there are videos located on the memory card or storage device, only
the first frame of the video will print on the proof sheet.
Note 2 You cannot print a proof sheet of photos on a camera in PictBridge
mode. The camera must be in storage mode. For more information, see
Connect a storage device.
Printing photos from a proof sheet is done in three steps: printing a proof sheet,
completing the proof sheet, and scanning the proof sheet.
Print a proof sheet
The first step in using a proof sheet is to print it from the HP All-in-One.
1.
2.

Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press Proof Sheet, and then press 1.
This displays the Proof Sheet Menu and then selects Print Proof Sheet.
Note Depending on how many photos are on the memory card, the time
it takes to print a proof sheet can vary greatly.

HP Photosmart 3200 All-in-One series

If there are more than 20 photos on the card, the Select Photos menu appears.
Press the number next to the command you want to select:
– 1. All
– 2. Last 20
– 3. Custom Range
Note Use the photo numbers to select which photos to print for a custom
range. This number might be different from the number associated with
the photo on your digital camera. Photo numbers are found at the bottom
of the photo on the color graphics display.

If you select a video, only the first frame of the video will print on the proof sheet.
If you choose Custom Range, enter the photo numbers for the first and last
photos you want to print, and then press OK.

Photos and videos

Note You can erase photo numbers by pressing

to backspace.

Complete the proof sheet. For more information, see Complete the proof sheet.

Complete the proof sheet
After you have printed a proof sheet, you can use it to select the photos you want to
print.
1.

Select the photos to print by using a dark pen or pencil to fill in the circles located
under the thumbnail images on the proof sheet.
Note If you select a video on the proof sheet, only the first frame of the
video will be printed.

Select one layout style by filling in a circle in step 2 of the proof sheet.

Note If you need more control over print settings than the proof sheet
provides, you can print photos directly from the control panel. For more
information, see Print photos and videos from the control panel.
3.

Scan the proof sheet. For more information, see Scan a proof sheet.

Scan a proof sheet
The final step in using a proof sheet is to scan the completed sheet you have placed
on the scanner glass.
1.

User Guide

Load the proof sheet print side down on the right front corner of the glass. Make
sure the sides of the proof sheet touch the right and front edges. Close the lid.

Chapter 6

Load photo paper in the main tray or photo tray. Make sure the same memory
card or storage device you used to print the proof sheet is still inserted or
connected to the HP All-in-One when you scan that proof sheet.
Press Proof Sheet, and then press 2.
This displays the Proof Sheet Menu and then selects Scan Proof Sheet.
The HP All-in-One scans the proof sheet and prints the selected photos.

Set photo print options
The Print Options menu gives you access to a variety of settings that affect the way
photos print, including number of copies, paper types, and more. The default
measurements and sizes vary according to country/region.

Photos and videos

1.
2.
3.

Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press Photo.
The Photo Menu appears.
Press 2 to access the Print Options menu, and then press the number next to
the setting you want to change.
Note For more information on the photo print options, see the onscreen
HP Image Zone Help.

4.
5.

Make the change to the setting, and then press OK.
Press Photo again to return to the photo display.

Save photos to your computer
After you take photos with your digital camera, you can print them immediately or
save them to your computer. To save them to your computer, you can remove the
memory card from the camera and insert it in the appropriate memory card slot on the
HP All-in-One. You can also set the camera to storage mode and connect it to the
front USB port to save the photos to your computer.
For information about connecting a digital camera that is in storage mode, see
Connect a storage device. For more information about inserting memory cards, see
Insert a memory card.
Note You can only use one memory card in your HP All-in-One at a time. You
also cannot use a memory card and a storage device or camera with
PictBridge at the same time.
1.

Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
The photo light blinks when the files are accessed.
Caution Never attempt to remove a memory card while it is being
accessed. Doing so can damage files on the card. You can safely remove
a card only when the photo light is not blinking.

HP Photosmart 3200 All-in-One series

Share photos with friends and relatives
You can easily share photos with friends and family using the HP Instant Share online
service. HP Instant Share enables you to send photos to others as e-mail, upload
photos to an online photo album or photo finishing service, or send the photos to a
network-connected HP All-in-One to print.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
In order to take full advantage of the HP Instant Share features available from the
control panel of a network-connected HP All-in-One, you must set up HP Instant
Share on your HP All-in-One. For information on setting up and using HP Instant
Share, see the onscreen HP Image Zone Help.

User Guide

Photos and videos

Do one of the following:
– If your HP All-in-One is connected directly to your computer using a USB
cable, a transfer dialog box appears on your computer. Follow the onscreen
prompts on your computer to save the photos to your computer.
For more information on the transfer software dialog box, see the onscreen
HP Image Zone Help that came with your software.
– If the HP All-in-One is on a network, you must press Photo to display the
Photo Menu, press 5 to select Transfer to computer, and then select your
computer from the displayed list. Return to your computer and follow the
onscreen prompts to select your transfer options.
Once you have completed the onscreen prompts, your photos are saved from the
memory card or storage device to your computer.
– For Windows: by default, files are saved in month and year folders
depending on when the photos were taken. The folders are created under
the C:\Documents and Settings\username\My Documents\My Pictures
folder in Windows XP and Windows 2000.
– For Mac: by default, files are saved to the computer in a Hard
Drive:Users:User Name:Pictures:HP Photos folder.
The HP All-in-One is finished reading the memory card when the photo light stops
blinking and remains lit. The first photo appears on the color graphics display.
To navigate through the photos, press or to move backward or forward
through the photos, one photo at a time. Press and hold or to move rapidly
backward or forward through the photos.

Photos and videos

Chapter 6

HP Photosmart 3200 All-in-One series

Share your images with family
and friends
You can easily share your images with family and friends by using the HP Instant
Share online service. HP Instant Share lets you send images to your family and
friends or, if your HP All-in-One is network-connected and registered with HP Instant
Share, receive images from others for viewing and printing.
To take full advantage of the HP Instant Share features available from the control
panel of a network-connected HP All-in-One, you must set up HP Instant Share on
your HP All-in-One. If you installed the HP Image Zone software, press the
HP Instant Share button on the control panel of your network-connected HP All-inOne to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share on your HP All-in-One and using any of the features
described in this chapter, see the onscreen HP Image Zone Help. For more
information on the HP Image Zone Help, see Use the onscreen Help.

Send images to others
You can easily send your images to family and friends by using the HP Instant Share
online service. HP Instant Share lets you send thumbnail previews of your images to
your family and friends' e-mail addresses. They can pick up the full-size images from
the HP Instant Share server when it is convenient for them, rather than wait for large
images to download from their e-mail provider.

If a friend or family member has a network-connected HP device that is registered
with HP Instant Share, you can also send images directly to their HP device to print.
Additionally, you can upload images to an online photo album or to a photo finishing
service, where you can order professional quality prints of your images.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
To send images
➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.

Receive images from others
If your HP All-in-One is network-connected and registered with HP Instant Share,
other HP Instant Share users can send images directly to your HP All-in-One.
Depending on the permissions you set up for receiving images, the images are either

User Guide

Share your images

Tip You can also use HP Instant Share to send documents, like a fax
machine. Scan the document from the glass and then use HP Instant Share to
send it to the recipient's e-mail address.

Chapter 7

stored on the server for you to review before printing, or they automatically print when
you receive them.
In addition to printing images that you receive from others, you can also forward an
image collection to another share destination or save an image collection to a memory
card or storage device that is inserted in your HP All-in-One.
To use any of these features
➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.
Note If your HP All-in-One is connected directly to a computer with a USB
cable, users cannot send images directly to your HP All-in-One. The
information in this section does not apply to you. However, HP Instant Share
users can still e-mail images to you.

View images before printing them
Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, the images you receive might be stored on the server for you to
review before printing. If Auto Checking is turned on, your HP All-in-One
automatically checks the HP Instant Share server periodically to see if anyone has
sent images to you. The HP Instant Share icon at the bottom of the color graphics
display turns blue if you have images waiting on the HP Instant Share server.
For more information on the HP Instant Share icon, see Color graphics display icons.

Print photos without viewing them first
Share your images

Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, your HP All-in-One might automatically print the images in a
received image collection. In order for this to work, you must:
●
●

Turn on Auto Checking for HP Instant Share.
Grant permission to one or more HP Instant Share users to send images directly
to your HP All-in-One for automatic printing.

If these two conditions are met, your HP All-in-One will automatically print images that
you receive from authorized users.

Forward a received image collection
You can forward any image collection that you receive to another share destination.
This enables you to share the images you have received with another family member
or friend, post the images in an online photo album, or send the images to an online
photo finishing service to order professional quality prints.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.

HP Photosmart 3200 All-in-One series

Save received images to a memory card or storage device
In addition to printing images that you receive from others, you can also save an
entire image collection to a memory card or storage device that is inserted in your
HP All-in-One. This enables you to keep copies of the images even after they expire
and are deleted from the HP Instant Share server. (The number of days before image
collections expire is subject to change. See the HP Instant Share Terms of Service on
the HP website for the most current information.)

Print to your HP All-in-One from a remote location
You can use your HP Instant Share account to print from your Windows computer to a
network-connected HP device that is registered with HP Instant Share. For example,
you can use the HP remote printer driver to print from your laptop at a coffee shop to
your network-connected HP All-in-One at home. If a friend or relative does not have a
printer, they can download the HP remote printer driver to their computer, then, with
your authorization, print to your HP All-in-One.
The HP remote printer driver is installed on the Windows computer where you
installed the software for your HP All-in-One. If you want to install the HP remote
printer driver on another Windows computer, such as a laptop, you can either install
the HP Image Zone software that came with your HP All-in-One or you can download
the HP remote printer driver from the HP website.
Go to www.hp.com and search the HP website for the phrase "HP Instant Share
Remote Printing".

➔

Once the HP remote print driver is installed, you can print remotely to the HP Allin-One by selecting Print from the File menu in any software application and
choosing HP remote printers as your printer.

Configure HP Instant Share
The options described here enable you to customize the way that HP Instant Share
works for you. For detailed information on any of these settings, see the onscreen
HP Image Zone Help.
1.
2.

Press Setup on the control panel.
Press
to highlight HP Instant Share, and then press OK.
The HP Instant Share Options menu appears. It contains the following options
for configuring the way HP Instant Share works.
Manage Account

User Guide

Launches the HP Instant Share software on your
computer so you can log in and perform advanced setup,
such as adding share destinations and configuring
preferences for receiving images from specific individuals.

Share your images

Note To download the HP remote printer driver from the HP website, HP
recommends that you use a broadband or other high-speed Internet
connection. HP does not recommend using a dial-up connection. It takes
approximately 3 to 5 minutes to download the HP remote printer driver using a
broadband connection.

Chapter 7

Display Device
Name

Displays the name assigned to your HP All-in-One when
you registered your device with HP Instant Share. You
will need to give this name to other HP Instant Share
users if you want them to send images directly to your
HP All-in-One to print.

Receive Options

Enables you to set your HP All-in-One to Private or
Open mode when receiving images.
–
–

Default Print Size

In Private mode, your HP All-in-One will only accept
images from authorized users you specify.
In Open mode, any HP Instant Share user who
knows your device name can send images to your
HP All-in-One.

Enables you to specify what size to print images you
receive (if they do not already have a preset image size).
You can set images to print at a specific size, such as 10
x 15 cm (4 x 6 inch), or you can set them to fit on
whatever size paper is currently loaded in the main tray.

Auto Checking

Configures the HP All-in-One to check the HP Instant
Share server periodically for received images or not.

Share your images

Tip You might want to turn this setting off if you are
going on vacation and will not be available to reload the
input tray if it runs out of paper. If you set Auto
Checking to Off, you can check for received images at
any time by pressing the HP Instant Share button and
selecting Receive.
Remove
Collections

Enables you to remove a received image collection from
the Received menu. The image collections are still
available on the HP Instant Share server until they expire.

Reset HP Instant
Share

Clears the HP Instant Share settings saved on your
HP All-in-One, including the device name and other
account information. This protects your privacy if you
ever choose to resell or give away your HP All-in-One.
HP Instant Share will no longer recognize the HP All-inOne as a registered device for sending and receiving
images.
Tip If you choose this option accidentally, register the
HP All-in-One again using the same HP Passport
account. The device will be assigned the same device
name as before. The share destinations and settings
are also reapplied.

HP Photosmart 3200 All-in-One series

Use the copy features
The HP All-in-One allows you to produce high-quality color and black-and-white
copies on a variety of paper types. This chapter provides instructions for making a
copy, previewing a copy job, selecting an area to crop, and changing other copy
settings.
This User Guide provides just a sampling of the copy features available to help you
get started using your HP All-in-One to make copies. Explore the onscreen HP Image
Zone Help that came with your HP All-in-One software for information on all of the
copy settings that your HP All-in-One supports. For example, the onscreen HP Image
Zone Help provides information on copying multiple-page documents, enhancing light
areas of your copy, and more. For more information on the HP Image Zone Help, see
Use the onscreen Help.

Make a copy
You can make quality copies from the control panel.
To make a copy from the control panel
1. Load paper in either the main tray or photo tray.
You can load up to 10 x 15 cm (4 x 6 inch) photo paper (without tabs) into the
photo tray. Larger size photo paper, however, must be loaded in the main tray.
– For more information on selecting the appropriate tray, see Select an input tray.
– For more information on loading paper in the appropriate tray, see Load paper
2. Load your original print side down on the right front corner of the glass.
3. Do one of the following:
– Press Start Black to initiate a black-and-white copy job.
– Press Start Color to initiate a color copy job.
Note If you have a color original, pressing Start Black produces a blackand-white copy of the color original, while pressing Start Color produces
a full-color copy of the color original.

Change the copy settings
You can customize the copy settings of the HP All-in-One to handle nearly any task.
When you change copy settings, the changes are for the current copy job only. You
must set the changes as defaults for the settings to apply to all future copy jobs.
Copy

To change the copy settings for the current job only
1. Press Copy to display the Copy Menu.
2. Press the number button that corresponds to the setting you want to change.
Select from the following options:
– 1. Number of copies
– 2. Copy Preview

User Guide

Chapter 8

3.
4.

– 3. Reduce/Enlarge
– 4. Crop
– 5. Tray Select
– 6. Paper Size
– 7. Paper Type
– 8. Copy Quality
– 9. Lighter/Darker
– 0. Enhancements
– *. Set New Defaults
Press the
to highlight the appropriate setting and then press OK.
After all applicable settings have been changed, press Start Color or Start Black
to initiate the copy job.

To save the current settings as defaults for future jobs
1. Make any needed changes to the settings in the Copy Menu.
2. Press
to select Set New Defaults from the Copy Menu.
3. Press OK to accept the settings as the new default settings.
Explore the onscreen HP Image Zone Help to learn how to perform special copy
projects such as enlarging and reducing copies, making multiple copies on a page,
and making enhancements to increase the quality of your copies.

Preview your copy job
You can use Copy Preview to preview your copy job on the color graphics display.
Previews are displayed when you select Copy Preview from the Copy Menu, or
when you change one of the following copy settings:
●
●
●
●
●

Reduce/Enlarge
Paper Size
Paper Type
Crop
Tray Select

Changing any of the above settings will automatically generate a copy preview on the
color graphics display. It is not necessary to first select Copy Preview. However, the
preview might have overlying text or graphics. If you want an accurate and clear
preview, or want to preview your copy job without changing any settings, select Copy
Preview from the Copy Menu, as described here.

Copy

Note You must explicitly pick your copy settings to ensure an accurate
preview. Automatic settings will not reflect the loaded paper size and type, but
use defaults instead.

HP Photosmart 3200 All-in-One series

To preview your copy from the control panel
1. Press Copy, and then press 2.
This displays the Copy Menu and then selects Copy Preview.
2. Do one of the following:
– Press OK to accept the preview and return to the Copy Menu.
– Press to rescan the original.

Make a borderless copy of a photo
You can make borderless copies on both large and small photo papers. For the best
quality when copying a photo, load photo paper in the photo tray and change your
copy settings for the correct paper type and photo enhancement.
1.

Load photo paper in the input tray.
You can load up to 10 x 15 cm (4 x 6 inch) photo paper (without tabs) into the
photo tray. Larger size photo paper, however, must be loaded in the main tray.
Load your original photo print side down on the right front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the front
edge of the glass.
Do one of the following:
If you are making a 10 x 15 cm (4 x 6 inch) borderless copy of a photo:
a. Press the Photo Tray button to select the photo tray.
b. Press Start Black or Start Color.
The HP All-in-One makes a borderless copy of your original photo.
If you are making a borderless copy from paper loaded in the main tray:
a. Press Copy and then Press 3.
This displays the Copy Menu and selects Reduce/Enlarge.
b. Press 3 to select Fill Entire Page.
c. Press Start Black or Start Color.
The HP All-in-One makes a borderless copy of your original photo.
Tip If the output is not borderless, then set the paper size to the
appropriate borderless paper size, set the paper type to Photo Paper,
and then try again.
For more information on changing copy settings, see Change the copy
settings.

Copy

User Guide

Chapter 8

Crop an original
Before copying an original, you might want select an area to copy using the Crop
setting from the Copy Menu. Selecting the Crop setting initiates a scan and displays
a preview of the original on the color graphics display.
Cropping changes the dimensions of the image, thus decreasing its physical size.
Tip You can resize the cropped image by changing the Reduce/Enlarge
setting. Use Fill Entire Page to make a borderless copy of the cropped image.
Use Fit to Page to make a copy with borders. Enlarging a cropped image
might affect print quality depending on the resolution of the image.
To crop an image from the control panel
1. Press Copy and then press 4.
This displays the Copy Menu and then selects Crop.
2. Use the arrow buttons to set the position of the upper-left corner of the crop area.
3. Press OK.
4. Use the arrow buttons to set the position of the lower-right corner of the crop area.
5. Press OK.
The cropped image is displayed on the color graphics display.

Stop copying
To stop copying, press Cancel on the control panel.

Copy

➔

HP Photosmart 3200 All-in-One series

Print from your computer

In addition to the printing capabilities described in this chapter, you can print images
directly from a memory card, a digital camera or other storage device. You can also
print from a supported Bluetooth device, such as a camera phone or personal digital
assistant (PDA); and use scanned images in printing projects in the HP Image Zone.
Windows users can also print to a network-connected remote device.
●
●
●

For more information on printing from a memory card or digital camera, see Use
the photo and video features.
For more information on performing special print jobs or printing images in the
HP Image Zone, see the onscreen HP Image Zone Help.
For more information on printing to a remote device, see the onscreen HP Image
Zone Help.

This User Guide provides just a sampling of the print features available to help you
get started using your HP All-in-One to print from a software application. Explore the
onscreen HP Image Zone Help that came with your HP All-in-One software for
information on all of the print settings that your HP All-in-One supports. For example,
the onscreen HP Image Zone Help provides information on printing a poster, printing
multiple pages on a single sheet, and more. For more information on the HP Image
Zone Help, see Use the onscreen Help.

Print from a software application
Most print settings are automatically handled by the software application you are
printing from or by HP ColorSmart technology. You need to change the settings
manually only when you change print quality, print on specific types of paper or
transparency film, or use special features.
To print from a software application (Windows)
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Select the HP All-in-One as the printer.
4. If you need to change settings, click the button that opens the Properties dialog
box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, or Printer.
5. Select the appropriate options for your print job by using the features available in
the Paper/Quality, Finishing, Effects, Basics, and Color tabs.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.

User Guide

The HP All-in-One can be used with any software application that allows printing. The
instructions vary slightly depending on whether you are printing from a Windows PC
or a Mac. Make sure you follow the instructions for your operating system in this
chapter.

Chapter 9

To print from a software application (Mac)
1. Make sure you have paper loaded in the input tray.
2. Select the HP All-in-One in the Print Center (v 10.2) or Printer Setup Utility (v
10.3 or later) before you begin printing.
3. From the File menu in your software application, choose Page Setup.
The Page Setup dialog box appears, allowing you to specify the paper size,
orientation, and scaling.
4. Specify the page attributes:
– Choose the paper size.
– Select the orientation.
– Enter the scaling percentage.
5. Click OK.
6. From the File menu in your software application, choose Print.
The Print dialog box appears, and the Copies & Pages panel opens.
7. Change the print settings for each option in the pop-up menu, as appropriate for
your project.
8. Click Print to begin printing.

Change the print settings
You can customize the print settings of the HP All-in-One to handle nearly any print
task. Changes to the print settings from your computer apply to software print jobs only.
For information on changing photo print settings from the HP All-in-One, see Set
photo print options.

Windows users
Before you change print settings, you should decide if you want to change the settings
for the current print job only, or if you want to make the settings the defaults for all
future print jobs. How you display print settings depends on whether or not you want
to apply the change to all future print jobs or just to the current print job.
To change the print settings for all future jobs
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Print Settings.
2. Make changes to the print settings, and click OK.
To change the print settings for the current job
1. On the File menu in your software application, click Print.
2. Make sure the HP All-in-One is the selected printer.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, or Printer.
4. Make changes to the print settings, and click OK.
5. Click Print or OK in the Print dialog box to print the job.

HP Photosmart 3200 All-in-One series

Mac users
Use the Page Setup and Print dialog boxes to change the settings for your print job.
Which dialog box you use depends on which setting you want to change.
Print

To change the paper size, orientation, or scaling percentage
1. From the File menu in your software application, choose Page Setup.
2. Make sure the HP All-in-One is the selected printer.
3. Make changes to the paper size, orientation, and scaling percentage settings,
and click OK.
To change all other print settings
1. Select the HP All-in-One in the Print Center (v 10.2) or Printer Setup Utility (v
10.3 or later) before you begin printing.
2. From the File menu in your software application, choose Print.
3. Make changes to the print settings, and click Print to print the job.

Stop a print job
Although you can stop a print job from either the HP All-in-One or the computer, we
recommend you stop it from the HP All-in-One for best results.
Note Windows users: Although most software applications designed for
Windows use the Windows print spooler, your software application might not
use the spooler. An example of a software application that does not use the
Windows print spooler is PowerPoint in Microsoft Office 97. If you cannot
cancel your print job by using one of the following procedures, consult the
instructions for canceling background printing in the online help for your
software application.
To stop a print job from the HP All-in-One
➔ Press Cancel on the control panel. Look for the Print Cancelled message on the
color graphics display. If the message does not appear, press Cancel again.
To stop a print job from the computer (Windows XP users)
1. On the Windows taskbar, click Start, and then click Control Panel.
2. Open the Printers and Faxes control panel.
3. Double-click the HP All-in-One icon.
4. Select the print job you want to cancel.
5. On the Document menu, click Cancel Printing or Cancel, or press the DELETE
key on your keyboard.
It can take a few moments for printing to be cancelled.
To stop a print job from the computer (Windows 9x or 2000 users)
1. On the Windows taskbar, click Start, point to Settings, and then click Printers.
2. Double-click the HP All-in-One icon.
3. Select the print job you want to cancel.

User Guide

Chapter 9

On the Document menu, click Cancel Printing or Cancel, or press the DELETE
key on your keyboard.
It can take a few moments for printing to be cancelled.

To stop a print job from the computer (Mac users)
1. Open the Print Center (v 10.2) or the Printer Setup Utility (v 10.3 or later) from
the Applications:Utilities folder.
2. Make sure the HP All-in-One is the selected printer.
3. From the Printers menu, choose Show Jobs.
4. Select the print job you want to cancel.
5. Click Delete.
It can take a few moments for printing to be cancelled.

HP Photosmart 3200 All-in-One series

Use the scan features
This chapter contains information on scanning to an application on your computer, to
an HP Instant Share destination, and to a memory card or storage device. It also
contains information on scanning slides and negative film using the control panel.
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan almost anything (photos, magazine articles and text
documents), as long as you are careful not to scratch the glass on your HP All-in-One.
Scanning to a memory card or storage device makes your scanned images even
more portable.
Note On a Mac, you can change the HP Scan Pro default scan settings. For
more information, see the onscreen HP Image Zone Help.
Scan

Scan an image
For information about how to scan from the computer, and how to adjust, resize,
rotate, crop, and sharpen your scans, see the onscreen HP Image Zone Help that
came with your software.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows PC, look for the HP All-in-One icon in the system tray at the lower right side
of the screen, near the time. On a Mac, the HP All-in-One software is always running.
Note Closing the HP Digital Imaging Monitor icon in your Windows system
tray can cause your HP All-in-One to lose some of its scan functionality and
result in the No Connection error message. If this happens, you can restore
full functionality by restarting your computer or by starting the HP Image Zone
software.

Scan an original to a computer
You can scan originals placed on the glass directly from the control panel.
1.
2.

User Guide

Load your original print side down in the right front corner of the glass.
Press Scan, if it is not already lit.
– If your HP All-in-One is directly connected to a computer with a USB cable,
the Scan To menu appears on the color graphics display. Skip to step 4.
– If your HP All-in-One is network-connected, the Scan Menu appears on the
color graphics display. Continue to the next step.
If your HP All-in-One is connected to one or more computers on a network, do the
following:
– Press 1 to highlight Select Computer, and then press OK.
The Select Computer menu appears, listing computers connected to the
HP All-in-One.

Chapter 10

Note The Select Computer menu might list computers with a USB
connection in addition to those connected through the network.
–

Scan

Press OK to select the default computer, or use the arrow buttons to
highlight a different computer, and then press OK.
The Scan To menu appears, listing destinations, including applications, for
anything you scan.
Press OK to select the default application to receive the scan, or use the arrow
buttons to highlight a different application, and then press OK.
A preview image of the scan appears in the HP Scanning (Windows) or HP Scan
Pro (Mac) window on the computer, where you can edit it.
Make any edits to the preview image. When you have finished, click Accept.
For more information about editing a preview image, see the onscreen HP Image
Zone Help that came with your software.
The HP All-in-One sends the scan to the selected application. For example, if you
chose the HP Image Zone, it automatically opens and displays the image.

Scan an original to a memory card or storage device
You can send the scanned image as a JPEG image to the memory card that is
currently inserted or a storage device that is currently attached to the front USB port.
This enables you to use the photo print options to print borderless prints and album
pages from the scanned image.
Note If your HP All-in-One is connected to a network, you can only send a
scan to a memory card or storage device if it is being shared across the
network. For more information, see the onscreen HP Image Zone Help.
1.
2.

Load your original print side down in the right front corner of the glass.
Press Scan, if it is not already lit.
– If your HP All-in-One is network-connected, the Scan Menu appears, listing
various options or destinations. The default destination is whichever one you
selected the last time you used this menu.
– If your HP All-in-One is directly connected to your computer, the Scan To
menu appears.
Press
to highlight Memory Device, and then press OK.
The HP All-in-One scans the image and saves the file to the memory card or
storage device in the JPEG format.

Scan slides or negative film
You can scan slides and negative film from the control panel using the Slide and
Negative Film holder. Before scanning slides and negatives, you must remove the lid
backing and load the Slide and Negative Film holder. For more information, see Load
an original in the Slide and Negative Film holder.
To scan a slide or negative
1. Load the Slide and Negative Film holder face down in the right front corner of the
glass.
For more information, see Load an original in the Slide and Negative Film holder.
88

HP Photosmart 3200 All-in-One series

2.
3.

Stop scanning
➔

To stop scanning, press Cancel on the control panel.

Share a scanned image with friends and relatives
You can share a scanned image with friends and family by sending it as an e-mail
attachment, or by sending it using HP Instant Share.

Send as an e-mail attachment
You can save a scan to your computer, where you can then send the scanned image
in an e-mail attachment.
For information on saving a scanned image, see Scan an original to a computer.
For more information on sending the scanned image as an e-mail attachment, see the
onscreen HP Image Zone Help that came with your software.

Send using HP Instant Share
You can easily share scanned images with friends and family using the HP Instant
Share online service. HP Instant Share enables you to send images to others as email, upload photos to an online photo album or photo finishing service, or send the
images to a network-connected HP All-in-One to print.

User Guide

Scan

Press Film to display the Film Menu.
Select a destination for the final scan by pressing the number next to the item you
want to select:
– Press 1 to send the scan to your computer.
If your HP All-in-One is connected to one or more computers on a network, a
Select Computer menu appears. Press the number next to the computer
name you want to select.
– Press 2 to send the scan to a memory card inserted in a memory card slot,
or to a storage device attached to the front USB port on your HP All-in-One.
– Press 3 to send the scan to the color graphics display if you want to print the
scanned image immediately, edit the image, or set the image as wallpaper
on your color graphics display.
The scan is sent to the destination you selected.
– If you pressed 1, the scan is sent to your computer.
– If you pressed 2, the scan is sent to a memory card or storage device.
– If you pressed 3, press Start Black or Start Color to print the photo without
making changes. You can also press Photo to view the Photo Menu where
you can change your print options before printing.
For more information about using the Easy Print Wizard, see Use the Easy
Print Wizard.

Chapter 10

Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
In order to take full advantage of the HP Instant Share features available from the
control panel of a network-connected HP All-in-One, you must set up HP Instant
Share on your HP All-in-One. For information on setting up and using HP Instant
Share, see the onscreen HP Image Zone Help.

Print a scanned image
You can print a scanned image using the HP Image Zone software. For more
information, see the onscreen HP Image Zone Help.

Edit a scanned image
Scan

You can edit a scanned image using the HP Image Zone software. You can also edit
a scanned document by using your Optical Character Recognition (OCR) software.

Edit a scanned photo or graphic
You can edit a scanned photo or graphic using the HP Image Zone software. Using
this software, you can adjust the brightness, contrast, color saturation, and more. You
can also rotate the image using the HP Image Zone software.
For more information, see the onscreen HP Image Zone Help.

Edit a scanned document
Scanning text (also known as optical character recognition or OCR) enables you to
bring the content of magazine articles, books, and other printed matter into your
favorite word processor and many other programs as fully editable text. Learning to do
OCR right is important if you want to obtain the best results. Do not expect scanned
text documents to be letter-perfect the first time you use your OCR software. Using
OCR software is an art that takes time and practice to master. For more information
about scanning documents, especially documents containing both text and graphics,
see the documentation that came with your OCR software.

HP Photosmart 3200 All-in-One series

Order supplies
You can order HP products, such as recommended types of paper, ink cartridges, and
accessories, online from the HP website.

Order paper, transparency film, or other media
To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or
HP Premium Inkjet Transparency Film, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.

Order ink cartridges
Ink cartridge reorder numbers vary by country/region. If the reorder numbers listed in
this guide do not match the numbers on the ink cartridges currently installed in your
HP All-in-One, order new HP Vivera ink cartridges with the same numbers as those
you currently have installed. Your HP All-in-One supports the following ink cartridges.
Ink cartridges

Symbol

HP reorder number
HP 02 Black Ink Cartridge

Cyan ink cartridge

HP 02 Cyan Ink Cartridge

Light cyan ink cartridge

HP 02 Light Cyan Ink Cartridge

Magenta ink cartridge

HP 02 Magenta Ink Cartridge

Light magenta ink cartridge

HP 02 Light Magenta Ink Cartridge

Yellow ink cartridge

HP 02 Yellow Ink Cartridge

Order supplies

Black ink cartridge

You can also find out the reorder numbers for all the ink cartridges your device
supports by doing the following:
●

●

User Guide

For Windows users: In the HP Solution Center, click Settings, point to Print
Settings, and then click Printer Toolbox. Click the Estimated Ink Levels tab,
and then click Ink Cartridge Ordering Information.
For Mac users: In the HP Image Zone, click the Devices tab. In the Select
Devices area, click the icon for your HP All-in-One. In the Device Options area,
click Settings, and then choose Maintain Printer. If prompted, select your HP Allin-One, and then click Utilities. From the pop-up menu, choose Supplies.

Chapter 11

Additionally, you can contact a local HP reseller or go to www.hp.com/support to
confirm the correct ink cartridge reorder numbers for your country/region.
To order ink cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.

Order accessories
To order accessories for your HP All-in-One, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page. Depending on your country/region,
your HP All-in-One might support the following accessories.
Accessory and HP
model number

Description

HP Bluetooth® Wireless
Printer Adapter

Enables you to print from a Bluetooth device to your HP All-in-One.
This accessory plugs into the front USB port on the HP All-in-One
and accepts print jobs from supported Bluetooth devices, such as a
digital camera phone, personal digital assistant (PDA), or Bluetoothenabled Windows or Mac computer.

bt300 / bt400 / bt450

Order other supplies
To order other supplies, such as HP All-in-One software, a copy of the printed User
Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate
number below:
Order supplies

●
●

In the U.S. or Canada, dial 1-800-474-6836 (1-800-HP invent).
In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.).

To order HP All-in-One software in other countries/regions, call the phone number for
your country/region. The numbers listed below are current as of the publication date of
this guide. For a list of current ordering numbers, go to www.hp.com/support. If
prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Country/region

Number for ordering

Asia Pacific (except for Japan)

65 272 5300

Australia

1300 721 147

Europe

+49 180 5 290220 (Germany)
+44 870 606 9081 (U.K.)

New Zealand

0800 441 147

South Africa

+27 (0)11 8061030

U.S. and Canada

1-800-HP-INVENT (1-800-474-6836)

HP Photosmart 3200 All-in-One series

Maintain your HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. Occasionally, you will also need to replace your ink cartridges, align the
printer, and clean the print head. This chapter provides instructions for keeping your
HP All-in-One in top working condition. Perform these simple maintenance procedures
as necessary.

Clean the HP All-in-One
Fingerprints, smudges, hair, and other debris on the glass or lid backing slow down
performance and affect the accuracy of special features such as Fit to Page. To
ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.

Clean the glass
Dirty glass from fingerprints, smudges, hair, and dust slows down performance and
affects the accuracy of features such as Fit to Page.
1.
2.

Turn off the HP All-in-One, unplug the power cord, and raise the lid.
Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
Caution Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass; they can damage it. Do not place or spray liquid
directly on the glass; the liquid might seep under the glass and damage
the device.

Dry the glass with a chamois or cellulose sponge to prevent spotting.

Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the
lid of the HP All-in-One.
1.
2.

Maintain your HP All-in-One

3.
4.

Turn off the HP All-in-One, unplug the power cord, and raise the lid.
Clean the white document backing with a soft cloth or sponge slightly moistened
with a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
Dry the backing with a chamois or soft cloth.
Caution Do not use paper-based wipes, as these might scratch the
backing.

User Guide

If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any
residual alcohol.

Chapter 12

Caution Be careful not to spill alcohol on the glass or painted parts of the
HP All-in-One, as this might damage the device.

Clean the exterior
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids
away from the control panel and the interior of the HP All-in-One.
Caution To avoid damage to painted parts of the HP All-in-One, do not use
alcohol or alcohol-based cleaning products on the control panel, lid, or other
painted parts of the device.

Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace an ink cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the ink cartridges.
Tip You can also print a self-test report to see if your ink cartridges might
need to be replaced. For more information, see Print a self-test report.

To check the ink levels from the idle screen on the color graphics display
➔ Look for six icons at the bottom of the color graphics display. The icons represent
the ink level remaining in each of the six color ink cartridges: black, yellow, light
cyan (blue), dark cyan, light magenta (pink), and dark magenta.
To see a larger, more accurate view of the ink levels, display the ink gauge from
the Setup menu. For more information, see To check the ink levels from the
Setup menu.
If you are using an ink cartridge containing non-HP ink, a question mark appears
instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot
detect the amount of ink remaining in ink cartridges that contain non-HP ink.
Note HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage
attributable to the use of non-HP ink will not be covered under warranty.

Maintain your HP All-in-One

If an icon shows a hollow ink drop, the ink cartridge represented by that color icon
has very little ink remaining and will need to be changed soon. You might be able
to continue printing for a short period of time with ink remaining in the print head
assembly. Replace the ink cartridge when the Replace Soon warning message
appears on the color graphics display.
When the Empty Ink message appears on the color graphics display, the
indicated ink cartridge and print head assembly is entirely out of ink. Immediately
replace the indicated ink cartridge.
For more information about the icons on the color graphics display, see Color
graphics display icons.

HP Photosmart 3200 All-in-One series

You can also check the estimated amount of ink remaining in your ink cartridges from
the computer. See the onscreen HP Image Zone Help for information on checking
the ink levels from the Printer Toolbox. For more information, see Use the onscreen
Help.
To check the ink levels from the Setup menu
1. Press Setup.
2. Press 5, then press 1.
This displays the Tools menu, and then selects Display Ink Gauge.
The gauges for the six ink cartridges appear on the color graphics display.

Print a self-test report
If you are experiencing problems with printing, print a self-test report. This report can
help you diagnose printing problems and can provide valuable information if you need
to call HP customer support.
1.
2.
3.

Maintain your HP All-in-One

User Guide

Load letter, A4, or legal unused plain white paper into the main tray.
Press Setup.
Press 1, then press 1 again.
This displays the Print Report menu and then selects Self-Test Report.
The HP All-in-One prints a self-test report, which contains the following
information:
– Product information: includes the model number, serial number, and other
product information.
– Revision information: includes the firmware version number and whether or
not you have an HP two-sided printing accessory installed.
– Ink delivery system information: displays the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each
cartridge was installed, and the date each cartridge will expire.
– Print quality pattern: displays six color blocks, representing each of the six
installed cartridges. Solid, even blocks of color indicate there are no print
quality problems. When streaks are displayed or there are missing blocks,
clean the print head using the procedure described in Clean the print head. If
the color blocks still show print quality problems after cleaning the print head,
align the printer using the procedure described in Align the printer. If the

Chapter 12

–
–

color blocks continue to show print quality problems after cleaning and
aligning, contact HP customer support.
Bluetooth information: lists the settings for the optional Bluetooth device.
History log: contains information that might be used for diagnostic purposes
if you need to call HP customer support.

Work with ink cartridges
To ensure the best print quality from your HP All-in-One, you will need to perform
some simple maintenance procedures. This section provides guidelines for handling
the ink cartridges, and instructions for replacing the ink cartridges, aligning the printer,
and cleaning the print head and ink cartridge contacts.

Replace the ink cartridges
When the ink level for the ink cartridge is low, a message appears on the color
graphics display. When you receive this message, make sure you have a replacement
ink cartridge available.
To find out the reorder number for all the ink cartridges that your HP All-in-One
supports, see Order supplies. To order ink cartridges for your HP All-in-One, go to
www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the
prompts to select your product, and then click one of the shopping links on the page.
To replace the ink cartridges
1. Open the ink cartridge access door by lifting from the front center of the device,
until the door locks into place.

Maintain your HP All-in-One

Squeeze the tab below an ink cartridge to release the latch inside the HP All-inOne, and then lift the latch.
If you are replacing the black ink cartridge, lift the latch on the far left.
If you are replacing one of the five color ink cartridges, such as yellow, light cyan,
cyan, light magenta, or magenta, lift the appropriate latch in the center area.

HP Photosmart 3200 All-in-One series

Ink cartridge latch for the black ink cartridge

Ink cartridge latches for the color ink cartridges

Pull the ink cartridge toward you out of its slot.

Tip If you are removing the ink cartridge because it is low or out of ink,
recycle the ink cartridge. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used ink
cartridges free of charge. For more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
4.

Maintain your HP All-in-One

User Guide

Remove the new ink cartridge from its packaging, and then, holding it by the
handle, slide the ink cartridge into the empty slot.
Make sure that you insert the ink cartridge into the slot that has the same shaped
icon and color as the one you are installing.

Chapter 12

Press down on the gray latch until it clicks into place.

6.
7.

Repeat steps 2 through 5 for each ink cartridge you are replacing.
Close the ink cartridge access door.

Align the printer
Use this feature when the self-test report shows streaking or white lines through any
of the blocks of color.
If you still have print quality problems after aligning the printer, try cleaning the print
head using the procedure described in Clean the print head. If print quality problems
persist after aligning and cleaning, contact HP customer support.

Maintain your HP All-in-One

To align the printer from the control panel
1. Load letter or A4 unused plain white paper into the main tray.
2. Press Setup.
3. Press 5, then press 3.
This displays the Tools menu and then selects Align Printer.
The HP All-in-One prints a test page, aligns the print head, and calibrates the
printer. Recycle or discard the page.
For information on aligning the printer by using the HP Image Zone software that
came with your HP All-in-One, see the onscreen HP Image Zone Help. For more
information, see Use the onscreen Help.

HP Photosmart 3200 All-in-One series

Clean the print head
Use this feature when the self-test report shows streaking or white lines through any
of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink
and shortens the life of the ink nozzles on the print head.
If print quality still seems poor after you clean the print head, try aligning the printer
using the procedure described in Align the printer. If print quality problems persist
after cleaning and aligning, contact HP customer support.
To clean the print head from the control panel
1. Load letter or A4 unused plain white paper into the main tray.
2. Press Setup.
3. Press 5, then press 2.
This displays the Tools menu and then selects Clean Printhead.
The HP All-in-One prints a page that you can recycle or discard.
For information on cleaning the print head by using the HP Image Zone software that
came with your HP All-in-One, see the onscreen HP Image Zone Help. For more
information, see also Use the onscreen Help.

Clean the ink cartridge contacts
Clean the copper-colored ink cartridge contacts if a message appears on the color
graphics display that says a cartridge is missing or damaged.
Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that
nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the
ink cartridge. If you continue to get a message that says a cartridge is missing or
damaged, clean the ink cartridge contacts. If you still get this message after cleaning
the contacts, you will need a replacement ink cartridge. Remove the affected ink
cartridge and look at the end-of-warranty date on the bottom. If it is before the end-ofwarranty date, contact HP customer support to obtain a replacement ink cartridge.
Make sure you have the following materials available:
●
●

Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.
Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
Maintain your HP All-in-One

Caution Do not use platen cleaners or alcohol to clean the ink cartridge
contacts. These can damage the ink cartridge or the HP All-in-One.
To clean the ink cartridge contacts
1. Unplug the power cord from the back of the HP All-in-One.
2. Lift the ink cartridge access door.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-inOne, and then lift the latch.

User Guide

Chapter 12

Note Do not remove multiple ink cartridges at the same time. Remove
and clean each ink cartridge one at a time. Do not leave an ink cartridge
outside the HP All-in-One for more than 30 minutes.
4.
5.

Inspect the ink cartridge contacts for ink and debris buildup.
Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
Note Hold the ink cartridge by its handle. Do not touch the coppercolored contacts.

Clean only the copper-colored contacts.

7.
8.
9.

Copper-colored contacts

Place the ink cartridge back into the empty slot and press down on the gray latch
until it clicks into place.
Repeat if necessary for the other ink cartridges.
Gently close the ink cartridge access door and plug the power cord into the back
of the HP All-in-One.

Self-maintenance sounds
The HP All-in-One will make mechanical noises at various times to perform periodic
maintenance functions, such as replenishing the ink levels in the print head assembly
or cleaning the print head. This is normal operation and is necessary to ensure the
HP All-in-One produces the best quality printouts.
Maintain your HP All-in-One

Caution A message on the color graphics display will notify you when the
HP All-in-One is performing maintenance functions. Do not remove power from
the device during this time.

100

HP Photosmart 3200 All-in-One series

Troubleshooting information
This chapter contains troubleshooting information for the HP All-in-One. Specific
information is provided for installation and configuration issues, and some operational
topics. For more troubleshooting information, see the onscreen HP Image Zone Help
that came with your software. For more information, see Use the onscreen Help.
Many issues are caused when the HP All-in-One is connected to the computer using a
USB cable before the HP All-in-One software is installed on the computer. If you
connected the HP All-in-One to your computer before the software installation screen
prompts you to do so, you must follow the steps below.
Troubleshooting common setup issues
1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
Caution Do not connect the USB cable to the computer until prompted by the
software installation screen.
For information about uninstalling and reinstalling the software, see Uninstall and
reinstall the software.
See the list below for information on topics covered in this chapter.
Additional troubleshooting topics in this User Guide
● Setup troubleshooting: Contains information on hardware setup and software
installation troubleshooting.
● Operational troubleshooting: Contains information on issues that might occur
during normal tasks when using the HP All-in-One features.
● Device update: Based on advice from HP customer support or a message on the
color graphics display, you might access the HP support website to retrieve an
upgrade for your device. This section contains information about updating your
device.
Note Network troubleshooting information is not discussed in this chapter.
For more information, see Network troubleshooting.
Other sources of information
● Setup Guide: The Setup Guide explains how to set up the HP All-in-One.
● User Guide: The User Guide is the book you are reading. This book describes
the basic features of the HP All-in-One, explains how to use the HP All-in-One,
and contains setup and operational troubleshooting information.

User Guide

101

Troubleshooting

Chapter 13

Troubleshooting

●

HP Image Zone Help: The onscreen HP Image Zone Help describes how to use
the HP All-in-One with a computer and contains additional troubleshooting
information not covered in the User Guide.
Readme file: The Readme file contains information on system requirements and
possible installation problems. For more information, see View the Readme file.

If you are unable to solve the problem using the onscreen Help or HP websites, call
HP Support using the number for your country/region. For more information, see HP
warranty and support.

View the Readme file
You might want to refer to the Readme file for information on system requirements
and possible installation problems.
●

●

In Windows, you can access the Readme file from Windows taskbar by clicking
Start, pointing to Programs or All Programs, pointing to HP, pointing to
Photosmart All-in-One 3200 series, and then clicking Readme.
In Mac OS X, you can access the Readme file by double-clicking the icon located
in the top-level folder of the HP All-in-One software CD-ROM.

Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware setup and software installation.

Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
My HP All-in-One does not turn on
Solution Make sure the power cord is firmly connected, and wait a few
seconds for the HP All-in-One to turn on. If this is the first time you have turned
on the HP All-in-One, it can take up to a minute to turn on. Also, if the HP All-inOne is plugged in to a power strip, make sure the power strip is turned on.

102

Power connection

Grounded power outlet

HP Photosmart 3200 All-in-One series

Solution You must first install the software that came with your HP All-in-One
before connecting the USB cable. During installation, do not plug in the USB
cable until prompted by the onscreen instructions. Connecting the USB cable
before prompted can cause errors.
Once you have installed the software, connecting your computer to your HP All-inOne with a USB cable is straightforward. Simply plug one end of the USB cable
into the back of your computer and the other into the back of the HP All-in-One.
You can connect to any USB port on the back of your computer.
Note Make sure you connected the USB cable to the correct port on the
back of your HP All-in-One.

I received a message on the color graphics display to attach the control panel
faceplate
Solution This might mean the control panel faceplate is not attached, or it is
attached incorrectly. Make sure to align the faceplate over the buttons on the top
of the HP All-in-One and snap it firmly into place.

User Guide

103

Troubleshooting

I connected the USB cable, but I am having problems using the HP All-in-One
with my computer

Troubleshooting

Chapter 13

The color graphics display shows the wrong language
Solution You can change the language settings at any time from the Setup
Menu. For more information, see Set your language and country/region.

The wrong measurements are showing in menus on the color graphics display
Solution You might have selected the incorrect country/region on your HP Allin-One. The country/region you select determines the paper sizes shown on the
color graphics display.
To change the country/region, you must reset the language settings. You can
change the language settings at any time from the Setup Menu. For more
information, see Set your language and country/region.

I received a message on the color graphics display to align the printer
Solution Printer maintenance is required to ensure excellent print quality. For
more information, see Align the printer.

I received a message on the color graphics display that the printer alignment
failed
Cause The incorrect type of paper is loaded in the main tray, for example,
colored paper, paper with text on it or certain recycled paper.
Solution Load unused plain white letter or A4 paper into the main tray, and
then try the alignment again.
If the alignment fails again, you might have a defective sensor or ink cartridge.
Contact HP Support. Go to www.hp.com/support. If prompted, choose your
country/region, and then click Contact HP for information on calling for technical
support.

104

HP Photosmart 3200 All-in-One series

Solution Remove and then reinsert the ink cartridges. Verify that they are fully
inserted and locked in place. For more information see Replace the ink cartridges.
Cause

The ink cartridge or sensor is defective.

Solution Contact HP Support. Go to www.hp.com/support. If prompted,
choose your country/region, and then click Contact HP for information on calling
for technical support.

The HP All-in-One does not print
Solution For information on network communication problems or
communication problems involving a memory card, PictBridge camera, or storage
device, see the onscreen HP Image Zone Help. For more information on the
HP Image Zone Help, see Use the onscreen Help.
If your HP All-in-One and computer are USB-connected and are not
communicating with each other, try the following:
●

●

User Guide

Look at the color graphics display on the HP All-in-One. If the color graphics
display is blank and the On button is not lit, the HP All-in-One is turned off.
Make sure the power cord is firmly connected to the HP All-in-One and
plugged into a power outlet. Press the On button to turn on the HP All-in-One.
Check the USB cable. If you are using an older cable, it might not be working
properly. Try connecting it to another product to see if the USB cable works.
If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
Make sure your computer is USB ready. Some operating systems, such as
Windows 95 and Windows NT, do not support USB connections. Check the
documentation that came with your operating system for more information.
Check the connection from your HP All-in-One to your computer. Verify that
the USB cable is securely plugged into the USB port on the back of your
HP All-in-One. Make sure the other end of the USB cable is plugged into a
USB port on your computer. After the cable is connected properly, turn your
HP All-in-One off and then on again.

105

Troubleshooting

Cause The contacts on the ink cartridge are not touching the contacts in the
ink cartridge slot.

Troubleshooting

Chapter 13

●
●

●
●
●

●

If you are connecting the HP All-in-One through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
Make sure the USB port speed setting on your HP All-in-One is compatible
with the USB port speed of your computer. You might need to change the
rear USB port speed from High Speed (USB 2.0) to Full Speed (USB 1.1).
For more information, see Connect using a USB cable.
Try printing from a different application or a different file to determine
whether or not it is the file causing the printing issue.
Check other printers or scanners. You might need to disconnect older
products from your computer.
If your HP All-in-One is networked, see the onscreen HP Image Zone Help
that came with your HP All-in-One. For more information on the HP Image
Zone Help, see Use the onscreen Help.
Try connecting the USB cable to another USB port on your computer. After
you check the connections, try restarting your computer. Turn your HP All-inOne off and then on again.
If necessary, remove and then install the HP Image Zone software again.
For more information, see Uninstall and reinstall the software.

For more information on setting up your HP All-in-One and connecting it to your
computer, see the Setup Guide that came with your HP All-in-One.

I received a message on the color graphics display about a paper jam or a
stalled print head assembly
Solution If either a paper jam or stalled print head assembly error message
appears on the color graphics display, there might be some packing material
inside the HP All-in-One. Lift open the ink cartridge access door to expose the ink
cartridges and remove any objects that are blocking the print head assembly
including any packing materials. For more information about clearing a paper jam,
see Paper troubleshooting.

106

HP Photosmart 3200 All-in-One series

Software installation troubleshooting

During a normal installation of the HP All-in-One software, the following events occur:
1.
2.
3.
4.
5.
6.
7.

The HP All-in-One software CD-ROM runs automatically.
The software installs.
Files are copied to your computer.
You are requested to connect the HP All-in-One to your computer.
A green OK and check mark appear on an installation wizard screen.
You are requested to restart your computer.
The registration process runs.

If any of these things did not occur, there might be a problem with the installation.
To check the installation on a Windows computer, verify the following:
●

●
●

Start the HP Solution Center and check to make sure the Scan Picture and
Scan Document buttons appear. If the icons do not appear immediately, you
might need to wait a few minutes for the HP All-in-One to connect to your
computer. Otherwise, see Some of the buttons are missing in the HP Solution
Center (Windows).
For information on starting the HP Solution Center, see the onscreen HP Image
Zone Help that came with your software.
Open the Printers dialog box and check to see that the HP All-in-One is listed.
Look in the system tray at the far right of the Windows taskbar for an HP All-inOne icon. This indicates that the HP All-in-One is ready.

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
Solution

If the installation does not run automatically, you can start it manually.

To start the installation from a Windows computer
1. From the Windows Start menu, click Run.
2. In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not
assigned to drive letter D, enter the appropriate drive letter), and then click OK.
To start the installation from a Mac
1. Double-click the CD icon on your desktop to view the contents of the CD.
2. Double-click the Setup icon.

The minimum system checks screen appears (Windows)
Solution Your system does not meet the minimum requirements to install the
software. Click Details to see what the specific problem is, and then correct the
problem before attempting to install the software.
You can also try installing HP Image Zone Express instead. HP Image Zone
Express provides less functionality than the HP Image Zone software, but it
requires less space and memory on your computer.
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Troubleshooting

If you encounter a problem during software installation, see the topics below for a
possible solution. If you encounter a hardware problem during setup, see Hardware
setup troubleshooting.

Chapter 13

Troubleshooting

For more information about installing the HP Image Zone Express software, see
the Setup Guide that came with your HP All-in-One.

A red X appears on the USB connect prompt
Solution Normally, a green check appears indicating that the plug and play is
successful. A red X indicates that the plug and play failed.
Do the following:
1.
2.

3.
4.

5.
6.

Verify that the control panel faceplate is firmly attached, unplug the HP All-inOne power cord, and then plug it in again.
Verify that the USB and power cables are plugged in.

Click Retry to retry the plug and play setup. If this does not work, continue to
the next step.
Verify that the USB cable is set up properly as follows:
– Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or non-powered hub.
– Verify that the USB cable is 3 meters or less in length.
– If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
Continue with the installation and restart the computer when prompted.
If you are using a Windows computer, open the HP Solution Center and
check for the essential icons (Scan Picture and Scan Document). If the
essential icons do not appear, remove the software and then reinstall it. For
more information, see Uninstall and reinstall the software.

I received a message that an unknown error has occurred
Solution Try to continue with the installation. If that doesn’t work, stop and
then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. Do not simply
delete the HP All-in-One program files from your computer. Make sure to remove
them properly using the uninstall utility provided when you installed the HP Image
Zone software.
108

HP Photosmart 3200 All-in-One series

For more information, see Uninstall and reinstall the software.

If the essential icons (Scan Picture and Scan Document) do not appear, your
installation might not be complete.
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One program files from
your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see Uninstall
and reinstall the software.

The registration screen does not appear (Windows)
Solution You can access the registration (Sign up now) screen from the
Windows taskbar by clicking Start, pointing to Programs or All Programs, HP,
Photosmart All-in-One 3200 series, and then clicking Product Registration.

The Digital Imaging Monitor does not appear in the system tray (Windows)
Solution If the Digital Imaging Monitor does not appear in the system tray
(normally located at the lower-right corner of the desktop), start the HP Solution
Center to check whether or not the essential icons are there.
For more information about missing essential buttons in the HP Solution Center,
see Some of the buttons are missing in the HP Solution Center (Windows).

Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One program files from
your computer. Make sure to remove them properly using the uninstall utility provided
when you installed the HP Image Zone software.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.
To uninstall from a Windows computer, method 1
1. Disconnect your HP All-in-One from your computer. Do not connect the HP All-inOne to your computer until after you have reinstalled the software.
2. Press the On button to turn off the HP All-in-One.
3. On the Windows taskbar, click Start, Programs or All Programs, HP,
Photosmart All-in-One 3200 series, Uninstall.
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.

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Troubleshooting

Some of the buttons are missing in the HP Solution Center (Windows)

Chapter 13

Troubleshooting

Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.

To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM
drive on your computer, and follow the onscreen instructions and the instructions
provided in the Setup Guide that came with your HP All-in-One.
8. After the software is installed, connect the HP All-in-One to your computer.
9. Press the On button to turn the HP All-in-One on.
After connecting and turning on your HP All-in-One, you might have to wait
several minutes for all of the Plug and Play events to complete.
10. Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon
appears in the Windows system tray.
To verify that the software is properly installed, double-click the HP Solution Center
icon on the desktop. If the HP Solution Center shows the essential icons (Scan
Picture and Scan Document), the software has been properly installed.
To uninstall from a Windows computer, method 2
Note Use this method if Uninstall is not available in the Windows Start menu.

1.
2.
3.
4.
5.

On the Windows taskbar, click Start, Settings, Control Panel.
Double-click Add/Remove Programs.
Select HP All-in-One & Officejet 4.0, and then click Change/Remove.
Follow the onscreen instructions.
Disconnect your HP All-in-One from your computer.
Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.

6.
7.

Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.

To uninstall from a Windows computer, method 3
Note This is an alternate method if Uninstall is not available in the Windows
Start menu.
1.
2.
3.
110

Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
Select Uninstall and follow the onscreen directions.
Disconnect your HP All-in-One from your computer.
HP Photosmart 3200 All-in-One series

Restart your computer.

5.
6.
7.

Start the Setup program for your HP All-in-One again.
Select Reinstall.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.

To uninstall from a Mac computer
1. Disconnect the HP All-in-One from your Mac.
2. Double-click the Applications: HP All-in-One Software folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5.
6.
7.

To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM
drive on your computer.
On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.

Operational troubleshooting
The 3100, 3200, 3300 series Troubleshooting section in the HP Image Zone Help
contains troubleshooting tips for some of the most common issues associated with
your HP All-in-One.
To access the troubleshooting information from a Windows computer, go to the
HP Image Zone, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information on a Mac, click the HP Image Zone icon in the
Dock, select Help from the menu bar, choose HP Image Zone Help from the Help
menu, and then choose 3100, 3200, 3300 series Troubleshooting in the Help Viewer.
If you have Internet access, you can get help from the HP website at www.hp.com/
support. The website also provides answers to frequently asked questions.

Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for your HP Allin-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or
go to www.hp.com/support.

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Troubleshooting

Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.

Chapter 13

Troubleshooting

Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input
tray. For more information, see Avoid paper jams.
Paper has jammed the HP All-in-One
Solution If paper becomes jammed in your device, follow these instructions to
clear the paper jam.
1. Press in the tab on the rear clean-out door to remove the door.
Caution Clearing a paper jam from the top of the HP All-in-One can
damage the print mechanism. Whenever possible, access and clear
paper jams through the rear clean-out door.

Gently pull the paper out of the rollers.
Caution If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might
remain inside the device. If you do not remove all the pieces of paper
from the HP All-in-One, more paper jams are likely to occur.

3.
4.

Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
Press OK to continue the current job.
Note If the paper is still jammed, see the onscreen Troubleshooting Help
that came with your HP Image Zone software.

Paper has jammed the optional two-sided printing accessory
Solution You might need to remove the two-sided printing accessory. For
more information, see the printed guide that came with your two-sided printing
accessory.
Note If you turned the HP All-in-One off before clearing the paper jam,
turn it back on, and then restart your printing or copying job.

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HP Photosmart 3200 All-in-One series

Ink cartridge troubleshooting

1.
2.

3.
4.
5.

Remove and reinsert the ink cartridges and verify that they are fully inserted and
locked in place.
If the problem persists, print a self-test report to determine if there is a problem
with the ink cartridges.
This report provides useful information about your ink cartridges, including status
information.
If the self-test report shows a problem, clean the print head.
If the problem persists, align the printer.
If you are still experiencing problems with printing, determine which ink cartridge
is experiencing the problem and replace it.

For instructions on how to print a self-test report, clean the print head, and align the
printer, see Maintain your HP All-in-One.

Device update
In order to keep your HP All-in-One running smoothly with the most advanced
technology available, you can retrieve device updates for your HP All-in-One from the
HP support website and install them using the Device Update Wizard. Also, you
might need to install device updates on your HP All-in-One for one of the following
reasons:
●
●

You call HP customer support and a service representative advises you to access
the HP support website to retrieve an upgrade for your device.
A message appears on your HP All-in-One color graphics display to direct you to
update your device.

Device update (Windows)
Use one of the following to retrieve an update for your device:
●

●

Use your Web browser to download an update for your HP All-in-One from
www.hp.com/support. The file will be a self-extracting executable with the
extension .exe. When you double-click the .exe file, the Device Update Wizard
opens on your computer.
Use the Software Update utility to automatically search the HP support website
for device updates at predetermined intervals.
Note If you are a Windows user, you can set the Software Update utility
(part of the HP Image Zone software installed on your computer) to
automatically search the HP support website for device updates at
predetermined intervals. If you do not have the latest version of the
Software Update utility at the time of install, a dialog box appears on your
computer prompting you to upgrade. Accept the upgrade. For more
information on the Software Update utility, see the onscreen HP Image
Zone Help.

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Troubleshooting

If you are experiencing problems with printing, you might have a problem with one of
the ink cartridges. Try the following:

Chapter 13

Troubleshooting

To use device update
1. Do one of the following:
– Double-click the update .exe file you downloaded from www.hp.com/support.
– When prompted, accept the device update found by the Software Update
utility.
The Device Update Wizard opens on your computer.
2. At the Welcome screen, click Next.
The Select a Device screen appears.
3. Select your HP All-in-One from the list, and then click Next.
The Important Information screen appears.
4. Make sure your computer and device meet the requirements listed.
5. If you meet the requirements, click Update.
The Updating Device screen appears. A light begins to flash on the control panel
of your HP All-in-One.
The screen on your color graphics display turns green as the update is loaded
and extracted to your device.
6. Do not disconnect, shut down, or perform any other activities on your device
while the update is occurring.
Note If you disrupt the update, or an error message indicates the update
failed, call HP support for assistance.
After your HP All-in-One shuts down and restarts, an update complete screen
appears on your computer.
Your device is updated. It is now safe to use your HP All-in-One.

Device update (Mac)
The device update installer provides a means to apply updates to your HP All-in-One
as follows:
1.
2.
3.
4.

114

Use your Web browser to download an update for your HP All-in-One from
www.hp.com/support.
Double-click the downloaded file.
The installer opens on your computer.
Follow the onscreen prompts to install the update to your HP All-in-One.
Restart the HP All-in-One to complete the process.

HP Photosmart 3200 All-in-One series

HP warranty and support
Hewlett-Packard provides Internet and phone support for your HP All-in-One.
This chapter provides warranty information as well as how to get support from the Internet,
contact HP customer support, access your serial number and service ID, call in North America
during warranty, and prepare your HP All-in-One for shipment.
If you are unable to find the answer you need in the printed or onscreen documentation supplied
with your product, you can contact one of the HP support services listed in the following pages.
Some support services are available only in the U.S. and Canada, while others are available in
many countries/regions worldwide. If a support service number is not listed for your country/
region, contact your nearest authorized HP dealer for help.

To obtain HP repair service, you must first contact an HP service office or an HP Customer
Support Center for basic troubleshooting. See Before you call HP customer support for steps to
take before calling Customer Support.
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan).

Warranty upgrades
Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade
option that extends or enhances your standard product warranty. Available options might include
priority phone support, return service, or next business day exchange. Typically, service
coverage begins on product purchase date and must be purchased within a limited time of
product purchase.
For more information:
●
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.
●
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in
the world for more information and a list of international Customer Support numbers.
●
Go to the HP website at www.hp.com/support. If prompted, choose your country/region, and
then find warranty information.

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HP warranty and support

Warranty

Chapter 14

Warranty information
HP product

Duration of limited warranty

Software

90 days

Print cartridges

Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.

Accessories

1 year

Printer peripheral hardware (see the following for details) 1 year

HP warranty and support

A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from
defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase
by the customer.
2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be uninterrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty
to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to
the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere
in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some
governments outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

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HP Photosmart 3200 All-in-One series

Before you call HP customer support
Software programs from other companies might be included with your HP All-in-One. If you
experience problems with any of those programs, you will receive the best technical assistance
by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan).
1.

Make sure that:
a.
b.
c.

Reset your HP All-in-One:
a.
b.
c.
d.

3.
4.

HP warranty and support

Your HP All-in-One is plugged in and turned on.
The specified ink cartridges are installed correctly.
The recommended paper is properly loaded in the input tray.
Turn off the HP All-in-One by pressing the On button.
Unplug the power cord from the back of the HP All-in-One.
Plug the power cord back into the HP All-in-One.
Turn on the HP All-in-One by pressing the On button.

For more information, go to www.hp.com/support
This website offers technical support, drivers, supplies, and ordering information.
If you are still experiencing problems and need to speak with an HP Customer Support
Representative, do the following:
a.

Have the specific name of your HP All-in-One, as it appears on the control panel,
available.
b. Print a self-test report. For information on printing a self-test report, see Print a self-test
report.
c. Make a color copy to have available as a sample printout.
d. Be prepared to describe your problem in detail.
e. Have your serial number and service ID ready. For information on how to access your
serial number and service ID, see Access your serial number and service ID.
Call HP Customer Support. Be near your HP All-in-One when you call.

Access your serial number and service ID
You can access important information by using the Information Menu of your HP All-in-One.
Note If your HP All-in-One is not turning on, you can view the serial number by looking
the sticker on the bottom of your HP All-in-One. The serial number is the 10-character
code.
1.
2.

Press

Press
until Model Number appears and then press OK.
The service ID appears. Write down the complete service ID.

Press Cancel, and then press
until Serial Number appears.
Press OK.
This displays the serial number. Write down the complete serial number.
Press Cancel until you to exit the Support Menu.

5.
6.

User Guide

Press * and press #. Then press 1, 2, 3.
The Support Menu appears.
until the Information Menu appears and then press OK.

117

Chapter 14

Get support and other information from the Internet
If you have Internet access, you can get help from www.hp.com/support. If prompted, choose
your country/region, and then click Contact HP for information on calling for technical support.
This website offers technical support, drivers, supplies, ordering information and other options
such as:
●
●
●
●

Access online support pages.
Send HP an e-mail message for answers to your questions.
Connect with an HP technician by using online chat.
Check for software updates.

Support options and availability vary by product, country/region, and language.

HP warranty and support

Call in North America during warranty
Call 1-800-474-6836 (1-800-HP invent). U.S. phone support is available in both English and
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change
without notice). This service is free during the warranty period. A fee may apply outside the
warranty period.

Call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current
international HP Support Service numbers, go to www.hp.com/support and choose your own
country/region or language.
Support service is free during the warranty period; however, your standard long-distance phone
charges will apply. In some cases, per minute, per half-minute or a flat fee per single incident
might also apply.
For phone support in Europe, please check for the details and conditions of phone support in
your country/region by going to www.hp.com/support.
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.
As part of our constant efforts to improve our phone support service, we advise you to check our
website on a regular basis for new information regarding service features and delivery.

118

HP Photosmart 3200 All-in-One series

www.hp.com/support
61 56 45 43

1588-3003

Argentina (Buenos Aires)
Argentina

54-11-4708-1600
0-800-555-5000

Luxembourg
Luxemburg

900 40 007

Australia
Australia (out-of-warranty)

1300 721 147
1902 910 910
+ 43 1 86332 1000
0810-0010000
(in-country)

Malaysia

1800 88 8588

Mexico (Mexico City)

55-5258-9922

Mexico

01-800-472-68368

Österreich

800 171

22 404747
0900 2020 165

New Zealand

0800 441 147

Belgique
Brasil (Sao Paulo)

55-11-4004-7751

Nigeria

1 3204 999

Brasil

0-800-709-7751

Norge

+46 (0)77 120 4765

Canada (Mississauga Area) (905) 206-4663

Panama

1-800-711-2884

Canada

1-800-474-6836

Paraguay

009 800 54 1 0006

Central America &
The Caribbean

www.hp.com/support

Perú

0-800-10111

Chile

800-360-999

Philippines

(63) 2 867 3551
1800 1441 0094

Polska

0 801 800 235

021-3881-4518
800-810-3888 : 3002
Colombia (Bogota)

571-606-9191

Portugal

808 201 492

Puerto Rico

1-877-232-0589

Colombia

01-8000-51-4746-8368

República Dominicana

1-800-711-2884

Costa Rica

0-800-011-1046

România

(21) 315 4442

Česká republika

261 307 310

Danmark

+ 45 70 202 845

( )
(
-
)

812 3467997

Ecuador (Andinatel)

1-999-119

800 897 1444

800-711-2884
Ecuador (Pacifitel)

1-800-225-528
800-711-2884

2 532 5222
El Salvador

800-6160

España

902 010 059

France

+33 (0)892 69 60 22

Deutschland

+49 (0)180 5652 180

Singapore
Slovensko
South Africa (international)
South Africa (RSA)

Guatemala

095 7973520

6 272 5300
2 50222444
+ 27 11 2589301
086 0001030

Rest of West Africa

+ 351 213 17 63 80

Suomi

+358 (0)203 66 767

Sverige

+46 (0)77 120 4765

Switzerland

0848 672 672

+ 30 210 6073603
801 11 22 55 47
800 9 2649

02-8722-8000
+66 (2) 353 9000
71 89 12 22

1-800-711-2884

Trinidad & Tobago

1-800-711-2884

2802 4098

Türkiye

90 212 444 71 71

Magyarország

1 382 1111

(380 44) 4903520

India

1 600 44 7737

800 4910

Indonesia

+62 (21) 350 3408

Ireland

1 890 923 902

(0) 9 830 4848
Italia
Jamaica

HP warranty and support

Nederland

070 300 005
070 300 004

België

User Guide

900 40 006

848 800 871
1-800-711-2884
0570-000511
03-3335-9800

United Kingdom
United States

+44 (0)870 010 4320
1-(800)-474-6836

Uruguay

0004-054-177

Venezuela (Caracas)

58-212-278-8666

Venezuela

0-800-474-68368

Viêt Nam

+84 88234530

119

Chapter 14

HP warranty and support

HP Quick Exchange Service (Japan)

For instructions on how to pack your device for exchange, see Pack your HP All-in-One.

Prepare your HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested
to send your HP All-in-One in for service, pack the HP All-in-One in the original packing materials
to avoid further damage. Retain the power cord and control panel faceplate in case the HP All-inOne needs to be replaced.
Caution To prevent ink leakage when transporting your HP All-in-One, please make
sure that the ink cartridges are inserted into the device.

Replace the ink cartridges in your HP All-in-One
This section provides instructions on how to replace ink cartridges in your HP All-in-One.
Note 1 If you have not already received a replacement device, the HP customer
support call agent will instruct you whether or not to also send your ink cartridges with
your HP All-in-One.
Note 2 This information does not apply to customers in Japan. For information on
service options in Japan, see HP Quick Exchange Service (Japan) and the instructions
described in Pack your HP All-in-One.
1.
2.

120

Turn off the HP All-in-One.
Open the ink cartridge access door by lifting from the front center of the device, until the
door locks into place.
HP Photosmart 3200 All-in-One series

Ink cartridge latch for the black ink cartridge

Ink cartridge latches for the color ink cartridges

If you already received a replacement HP All-in-One, it might have come with empty ink
cartridges. If this is the case, insert the empty ink cartridges into the device you are shipping
back.
Note If you have not received a replacement HP All-in-One, the HP customer
support call agent will instruct you whether to send your ink cartridges with your
HP All-in-One.

5.
6.
7.

Lower the ink cartridge latches and press until they snap into place.
Close the ink cartridge access door.
Unplug the power cord, and then disconnect it from the HP All-in-One.
Caution Do not return your power cord or control panel faceplate with the device.
The replacement device will not be shipped with these items. Store them in a safe
place until the replacement HP All-in-One arrives.

See Remove the control panel faceplate to complete preparation for shipment.

Remove the control panel faceplate
Complete the following steps once you have replaced the ink cartridges.

User Guide

121

HP warranty and support

Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then
lift the latch.
To remove the black ink cartridge, lift the latch on the far left.
To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or
magenta, lift the appropriate latch in the center area.

Chapter 14
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan) and the instructions
described in Pack your HP All-in-One.
Caution The HP All-in-One must be unplugged before following these steps.

Remove the control panel faceplate as follows:
a.
b.

Rotate the control panel up as far as it will go.
Using both hands, place your index fingers on the notches on each side of the control
panel.

Gently pull the faceplate towards you to remove it from the device.

HP warranty and support

Retain the control panel faceplate. Do not return the control panel faceplate with the HP Allin-One.
Caution The replacement HP All-in-One might not come with a control panel
faceplate. Store your control panel faceplate (along with the power cord) in a safe
place, and when the replacement HP All-in-One arrives, reattach your control panel
faceplate. You must attach your control panel faceplate to use the control panel
functions on the replacement HP All-in-One.
Note See the Setup Guide that came with your HP All-in-One for instructions on
how to attach your control panel faceplate. The replacement HP All-in-One might
come with instructions for setting up your device.

122

HP Photosmart 3200 All-in-One series

Pack your HP All-in-One
Complete the following steps once you have unplugged your HP All-in-One.
1.

If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
Place the return shipping label on the outside of the box.
Include the following items in the box:
–
–
–

User Guide

A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.

123

HP warranty and support

2.
3.

If available, pack your HP All-in-One for shipment by using the original packing materials or
the packaging materials that came with the replacement device.

HP warranty and support

Chapter 14

124

HP Photosmart 3200 All-in-One series

Technical information
This chapter provides information on accessing system requirements, paper specifications, print
specifications, copy specifications, memory card specifications, scan specifications, physical
specifications, power specifications, environmental specifications, regulatory notices, and the
declaration of conformity for your HP All-in-One.

System requirements
Software system requirements are located in the Readme file. For information on viewing the
Readme file, see View the Readme file.

Paper specifications
This section contains information about paper-tray capacities, paper sizes, and print margin
specifications.

Paper-tray capacities
Capacity1

Maximum Media Size2

Minimum Media Size

Main Tray

Up to 100 sheets

216 x 356 mm (8.5 x 14
inch)

76 x 127 mm (3 x 5 inch)

Photo Tray

Up to 20 sheets

105 x 165 mm (4.13 x
6.5 inch)

89 x 127 mm (3.5 x 5
inch)

Output Tray

Up to 50 sheets

N/A

Maximum capacity.
Panorama media up to 610 mm (24 inches) long is supported through manual continuous
feed.
Note HP recommends emptying the output tray frequently.

User Guide

125

Technical information

1
2

Chapter 15

Paper sizes
Type

Size

Weight

Paper

Letter: 216 x 279 mm (8.5 x 11 inches)

60 to 90 gsm (16 to 24 lbs)

A4: 210 x 297 mm (8.27 x 11.7 inches)
A5: 148 x 210 mm (5.8 x 8.3 inches)
Executive: 184 x 267 mm (7.25 x 10.5
inches)
Legal1: 216 x 356 mm (8.5 x 14 inches)
L: 89 x 127 mm (3.5 x 5 inches)
2L: 127 x 178 mm (5 x 7 inches)
Mutsugiri: 203 mm x 254 mm (8 x 10
inches)
Panorama:
102 x 254 mm (4 x 10 inches)
102 x 279 mm (4 x 11 inches)
102 x 305 mm (4 x 12 inches)
204 x 594 mm (8.27 x 23.4 inches)
Envelopes

U.S. #10: 104 x 241 mm (4.125 x 9.5
inches)

75 to 90 gsm (20 to 24 lbs)

A2: 111 x 146 mm (4.4 x 5.8 inches)
Technical information

DL: 110 x 220 mm (4.3 x 8.7 inches)
C6: 114 x 162 mm (4.5 x 6.4 inches)
Transparency film

Letter: 216 x 279 mm (8.5 x 11 inches)

N/A

A4: 210 x 297 mm (8.3 x 11.7 inches)
Photo paper

102 x 152 mm (4 x 6 inches)

236 gsm (145 lb)

127 x 178 mm (5 x 7 inches)

N/A

Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm (8.27 x 11.7 inches)
Panorama:
102 x 254 mm (4 x 10 inches)
102 x 279 mm (4 x 11 inches)
102 x 305 mm (4 x 12 inches)
204 x 594 mm (8.27 x 23.4 inches)

126

HP Photosmart 3200 All-in-One series

(continued)
Type

Size

Weight

Cards

Index card: 76.2 x 127 mm (3 x 5 inches)

200 gsm (110 lb maximum)

Index card: 101 x 152 mm (4 x 6 inches)
Index card: 127 x 203.2 mm (5 x 8 inches)

N/A

127 x 178 mm (5 x 7 inches)
A6: 105 x 148.5 mm (4.13 x 5.85 inches)
Hagaki postcard: 100 x 148 mm (3.9 x
5.8 inches)
Labels

Letter: 216 x 279 mm (8.5 x 11 inches)

N/A

A4: 210 x 297 mm (8.27 x 11.7 inches)
Custom

76 x 127 mm up to 216 x 356 mm (3 x 5
inches up to 8.5 x 14 inches)
1

N/A

20 lb. and up

Print margin specifications
Bottom (trailing
edge)

Left

Right

U.S. (letter, legal)

1.8 mm (0.07
inches)

3 mm (0.12 inches)

3.2 mm (0.13
inches)

Executive

1.8 mm (0.07
inches)

6.0 mm (0.24
inches)

3.2 mm (0.13
inches)

ISO (A4)

1.8 mm (0.07
inches)

3 mm (0.12 inches)

3.2 mm (0.13
inches)

ISO (A5, A6) and JIS
(B5)

1.8 mm (0.07
inches)

6.0 mm (0.24
inches)

3.2 mm (0.13
inches)

Envelopes

1.8 mm (0.07
inches)

14.3 mm (0.56
inches)

3.2 mm (0.13
inches)

Index card 7.62 x
12.7 cm (3 x 5 inch),
12.7 x 20.32 cm (5 x
8 inch)

1.8 mm (0.07
inches)

6.0 mm (0.24
inches)

3.2 mm (0.13
inches)

Index card 10 x 15
cm (4 x 6 inch), 100 x
148 mm (3.9 x 5.8
inches)

1.8 mm (0.07
inches)

3 mm (0.12 inches)

3.2 mm (0.13
inches)

10 x 15 cm (4 x 6
inch) photo paper

3.2 mm (0.13
inches)

Technical information

Top (leading
edge)

Print specifications
●
●

User Guide

Up to 1200 x 1200 rendered dpi black when printing from a computer
Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi

127

Chapter 15
●
●
●
●
●
●

Print speeds vary according to the complexity of the document
Panorama-size printing
Method: drop-on-demand thermal inkjet
Language: HP PCL Level 3, PCL3 GUI or PCL 10
Ink cartridges: six individual cartridges of HP Vivera Inks designed for efficient ink usage
Duty cycle: 3000 printed pages per month

Mode

Speed (ppm) on plain paper

Speed (seconds) 4
x 6 inch
borderless photo

Maximum dpi

Black and Color

up to 1.3

as fast as 150

Best

Black and Color

up to 2.1

as fast as 96

Normal

Black

up to 7.8

as fast as 53

Color

up to 5.7

as fast as 53

Black

up to 7.9

as fast as 33

Color

up to 7.3

as fast as 33

Black

up to 32

as fast as 27

Color

up to 31

as fast as 27

Fast Normal

Fast Draft

Technical information

Copy specifications
●
●
●
●
●
●

Digital image processing
Up to 99 copies from original (varies by model)
Digital zoom from 25 to 400% (varies by model)
Fit to page, Many on page
Up to 32 copies per minute black; 31 copies per minute color (varies by model)
Copy speeds vary according to the complexity of the document

Mode
Maximum dpi

Best

Normal

Fast

Speed (ppm)

Scan resolution (dpi)

Black

up to 0.35

1200 x 1200

Color

up to 0.35

1200 x 1200

Black

up to 1.0

600 x 600

Color

up to 1.0

600 x 600

Black

up to 7.8

300 x 300

Color

up to 5.7

300 x 300

Black

up to 32

300 x 300

Color

up to 31

300 x 300

Memory card specifications
●
●

128

Maximum recommended number of files on a memory card: 1,000
Maximum recommended individual image file size: 8 MB

HP Photosmart 3200 All-in-One series

●
●

Maximum recommended individual image size: 12 megapixels
Maximum recommended individual video length: 3 minutes
Note Approaching any of the recommended maximums on a memory card might cause
the performance of the HP All-in-One to function more slowly than expected.
Large video files might take several minutes to open.

Supported memory card types
●
●
●
●
●
●
●

CompactFlash (types I and II)
Memory Stick
Memory Stick Pro
Memory Stick Magic Gate
Secure Digital
MultiMediaCard (MMC)
xD-Picture Card

Other memory cards, including Memory Stick Magic Gate Duo, Memory Stick Duo, and Secure
Multimedia Card, are supported with the use of an adapter. See the instructions that came with
your memory card for more information.
Supported video file types
●
●
●

Motion-JPEG Quicktime (.mov)
Motion-JPEG AVI (.avi)
MPEG-1 (.mpg, .mpe, or .mpeg)

The printer ignores video clips in any other format.

Scan specifications
Image editor included
Integrated OCR software automatically converts scanned text to editable text
Integrated 35 mm film scanning, up to 6 negatives or 4 slides
Note Positive 35 mm film is supported. Negative 35 mm film mounted as a slide is
not supported.
●
●
●
●
●

Scan speeds vary according to the complexity of the document
Twain-compliant interface
Resolution: 4800 x 4800 dpi optical, up to 19,200 dpi enhanced
Color: 48-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 216 x 305 mm (8.5 x 12 inches)

Physical specifications
●
●
●
●

Height: 22 cm (8.7 inches)
Width: 46.4 cm (18.3 inches)
Depth: 39.5 cm (15.6 inches)
Weight: 11.85 kg (26.1 pounds)

Power specifications
●
●
●

User Guide

Power consumption: 95 W maximum
Input voltage: AC 100 to 240 V ~ 2 A 50–60 Hz, grounded
Idle state power consumption: 11.5 W

129

Technical information

●
●
●

Chapter 15

Environmental specifications
●
●
●
●

Recommended operating temperature range: 15º to 30º C (59º to 86º F)
Allowable operating temperature range: 5º to 40º C (41º to 104º F)
Humidity: 20% to 80% RH non-condensing
Shipping temperature range: -40º to 60º C (-40º to 140º F)

In the presence of high electromagnetic fields it is possible the output from the HP All-in-One
might be slightly distorted.
HP recommends using an Ethernet cable or a USB cable less than or equal to 3 m (10 feet) in
length to minimize injected noise due to potential high electromagnetic fields.

Additional specifications
Memory: 16 MB ROM, 64 MB DRAM
If you have Internet access, you can get acoustic information from the HP website. Go to:
www.hp.com/support

Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy
consumption; paper use; plastics; material safety data sheets; and recycling programs.
This section contains information about environmental standards.

Protecting the environment
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment.
For more information, visit HP’s Commitment to the Environment website at:
Technical information

www.hp.com/hpinfo/globalcitizenship/environment/index.html

Ozone production
This product generates no appreciable ozone gas (O3).

Energy consumption
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural
resources, and saves money without affecting the high performance of this product. This product
qualifies for ENERGY STAR, which is a voluntary program established to encourage the
development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR
partner, HP has determined that this product meets ENERGY STAR guidelines for energy
efficiency.
For more information on ENERGY STAR guidelines, go to the following website:
www.energystar.gov

Paper use
This product is suited for the use of recycled paper according to DIN 19309.

130

HP Photosmart 3200 All-in-One series

Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the
ability to identify plastics for recycling purposes at the end of the product’s life.

Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP website at:
www.hp.com/go/msds
Customers without Internet access should contact their local HP Customer Care Center.

Recycling program
HP offers an increasing number of product return and recycling programs in many countries, as
well as partnering with some of the largest electronic recycling centers throughout the world. HP
also conserves resources by refurbishing and reselling some of its most popular products.
This HP product contains the following materials that might require special handling at end-of-life:
●
●

Mercury in the fluorescent lamps in the scanner (< 2 mg) and the Slide and Negative Film
light (< 2.5 mg)
Lead in the solder (As of July 1, 2006, this HP product complies with requirements of the
European Union Directive 2002/95/EC, “Restriction of the use of Certain Hazardous
Substances in Electrical and Electronic Equipment,” and China's “Management Methods on
the Prevention and Control of Pollution Caused by Electronic Information Products”.)

HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used ink cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, your household
waste disposal service, or the shop where you purchased the product.
For more information regarding return and recycling of HP products generally, please visit:
http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/index.html.

Regulatory notices
The HP All-in-One meets product requirements from regulatory agencies in your country/region.

Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SDGOB-0501-02. This regulatory number should
not be confused with the marketing name (HP Photosmart 3200 All-in-One series).

User Guide

131

Technical information

Disposal of Waste Equipment by Users in Private Households in the European Union

Chapter 15

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that
the following notice be brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that might cause undesired
operation. Class B limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions, might cause
harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
●
●
●
●

Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.

For more information, contact the Product Regulations Manager, Hewlett-Packard Company,
San Diego, (858) 655-4100.
The user might find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

Technical information

Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company might cause
harmful interference and void the FCC authorization to operate this equipment.

Notice to users in Japan
VCCI-2

132

HP Photosmart 3200 All-in-One series

Notice to users in Korea

Geräuschemission
LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

Declaration of conformity (European Economic Area)
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.
It identifies the product, manufacturer’s name and address, and applicable specifications
recognized in the European community.

Technical information

User Guide

133

Chapter 15

Technical information

HP Photosmart 3200 All-in-One series declaration of conformity

134

HP Photosmart 3200 All-in-One series

Index
Symbols/Numerics
10 x 15 cm photo paper
load 55
specifications 125
4 x 6 inch photo paper
load 55
specifications 125
802.3 wired, configuration
page 41
A
A4 paper
load 54
specifications 125
accessories, order 92
admin password 41
advanced network settings
align printer 98

B
Bluetooth
configuration page 43
device address 43
device name 43
icon 9
order accessory 92
print from a computer 28
security 44
borderless photos
copy 81
print from memory card 68
broadband Internet 34
C
cancel
button 8
copy 82
print job 85
scan 89
cartridges. See ink cartridges
CAT-5 Ethernet cable 34
clean
exterior 94
glass 93
ink cartridge contacts 99
lid backing 93

User Guide

print head 99
color graphics display
change language 104
change measurements 104
copy preview 80
icons 9
sleep mode 9
CompactFlash 61
configuration page
802.3 wired 41
Bluetooth 43
general information 41
configuration source 42
connect
Ethernet 33
USB cable 27, 103
wired network 33
connection
Ethernet 28
printer sharing 30, 31
types 27
USB 27
wired network 28
control panel
buttons 7
overview 7
copy
button 8
cancel 82
crop an original 82
make a copy 79
menu 10
preview 80
specifications 128
country/region, set 25
crop
copy 82
image 69
photos 68
customer support
contact 117
HP Quick Exchange
Service (Japan) 120
North America 118
outside U.S. 118
serial number 117
service ID 117

warranty 115
website 118
D
date 26
declaration of conformity
European Economic Area
133
U.S. 134
default gateway 42
default settings, restore 38
deselect
photos 65
videos 65
device address 43
device name 43
device update
Mac 114
Windows 113
digital camera
connect 62, 63
PictBridge 62
DNS server 42
documents
edit scanned 90
scan 87
down arrow 8
E
e-mail images 75, 89
Easy Print Wizard 68
edit
photos 68
scanned images 90
Embedded Web Server
access using web
browser 39
password settings 41
setup wizard 40
envelopes
load 57
specifications 125
environment
Environmental product
stewardship program
130

135

environmental
specifications 130
European Union
Directive 2002/95/EC 131
recycling information 131
EWS. See Embedded Web
Server
F
FCC
statement 132
film
change original type 88
load 47
menu 10
scan 88
firmware version 41
forward images 76
front USB port 61
G
gateway, default setting 42
general information,
configuration page 41
glass
clean 93
load original 47
greeting cards
load 58
specifications 125
H
Hagaki cards, load 56
hardware
troubleshoot setup 102
hardware address 42
help
button 12
menu 12
other resources 17
use onscreen Help 19
hostname 41
HP Instant Share
configure 77
features 75
forward images 76
icons 9
menu 11
print images 76
receive images 75
remote printing 77
send images 73, 75, 89

136

HP Solution Center, missing
icons 109
I
images
e-mail 89
edit scanned 90
forward 76
print automatically 76
receive from HP Instant
Share 75
save backup 77
scan 87
send using HP Instant
Share 75, 89
share 75, 89
view before printing 76
ink cartridges
check ink levels 94
clean contacts 99
order 91
replace 96
troubleshoot 104, 113
ink levels
check 94
icons 9
input tray capacities 125
install software
troubleshoot 102
Instant Share. See HP Instant
Share
Internet, broadband 34
IP
address 41 42
settings 39
J
jams, paper 59, 106, 112
K
keypad 7
L
labels
load 58
specifications 125
language, set 25
left arrow 8
legal paper
load 54
specifications 125
letter paper

load 54
specifications 125
lid backing, clean 93
link
configuration 43
speed 38
load
10 x 15 cm photo paper 55
4 x 6 inch photo paper 55
A4 paper 54
documents 47
envelopes 57
full-size paper 54
greeting cards 58
Hagaki cards 56
labels 58
legal paper 54
letter paper 54
negatives 47
original 47
oversized original 51
panorama photo paper 56
photos 47
postcards 56
slides 47
transparencies 58
M
MAC address 42
Magic Gate Memory Stick 61
maintenance
align printer 98
check ink levels 94
clean exterior 94
clean glass 93
clean lid backing 93
clean print head 99
replace ink cartridges 96
self-test report 95
make a copy 79
mDNS service name 41
media. See paper
Media Access Control (MAC)
address 42
memory cards
CompactFlash 61
e-mail photos 73
insert 72
Memory Stick 61
MultiMediaCard (MMC) 61
overview 61
print photos 68
proof sheet 70

HP Photosmart 3200 All-in-One series

Index
save files to computer 72
scan to 88
Secure Digital 61
share photos 73
slots 61
SmartMedia 61
specifications 128
xD 61
Memory Stick 61
MultiMediaCard (MMC) 61
N
negatives
change original type 88
load 47
scan 88
network
advanced settings 38
connection type 41
restore settings 38
status 41
upgrade 37
O
OK button 8
on button 7
order
accessories 92
ink cartridges 91
paper 91
Setup Guide 92
software 92
User Guide 92
original type 88
oversized books, load 51
P
panorama photo paper
load 56
specifications 125
paper
incompatible types 52
jams 59, 112
load 54
order 91
paper sizes 126
recommended types 52
specifications 125
troubleshoot 111
paper tray capacities 125
passkey, Bluetooth 43

User Guide

password, Embedded Web
Server 41
phone numbers, customer
support 117
photo
button 7
menu 10
photo paper
load 55
specifications 125
photo tray
menu 12
select 53
photos
adaptive lighting 72
borderless 68
complete proof sheet 71
connect PictBridge
camera 62
connect storage device 63
crop and print 69
date stamp 72
e-mail 73, 89
Easy Print Wizard 68
edit 68, 90
forward 76
image size 72
insert memory card 61
layout 72
number of copies 72
paper size 72
paper type 72
print automatically 76
print defaults 72
print proof sheet 70
print selected 69
print settings 72
receive from HP Instant
Share 75
save backup 77
scan proof sheet 71
select 65
send using HP Instant
Share 73, 75, 89
set print options 72
share 73, 75, 89
slideshow 64
smart focus 72
tray select 72
use features 61
view 64, 65, 76
physical specifications 129
PictBridge 62

postcards
load 56
specifications 125
power specifications 129
preview copy 80
print
cancel job 85
Easy Print Wizard 68
from computer 83
from software application
83
images 76
options, photo 72
photos from memory card
68
print options 84
proof sheet 70
received images 76
remotely 77
scan 90
selected photos 69
selected videos 69
self-test report 95
specifications 127
print head
assembly stalled 106
clean 99
print margin specifications 127
printer found screen,
Windows 36
printer sharing 30, 31
printer, align 98
proof sheet
fill in 71
menu 10
print 70
scan 71
R
Readme file 102
receive images
print automatically 76
save backup 77
view before printing 76
recycle
HP All-in-One 131
ink cartridges 131
regulatory notices
China 131
declaration of conformity
(European Economic
Area) 133

137

declaration of conformity
(U.S.) 134
Directive 2002/95/EC 131
FCC statement 132
geräuschemission 133
notice to users in Japan
(VCCI-2) 132
notice to users in Korea
133
power cord statement 132
regulatory model
identification number
131
WEEE 131
reinstall software 109
remote printing 77
replace ink cartridges 96
reports
self-test 95
resources 17
restore network defaults 38
return your device 120
right arrow 8
RJ-45 plug 34
rotate button 8
router 35
S
save
backup images 77
images 77
photos to computer 72
received images 77
scanned image 87
scan
button 8
cancel 89
change original type 88
documents 87
e-mail images 89
edit image 90
features 87
from control panel 87
menu 11
negatives 88
photos 87
print 90
proof sheet 71
save to computer 87
save to memory card 88
save to storage device 88
share images 89
slides 88
138

specifications 129
stop 89
to memory card 88
scan glass
clean 93
load original 47
Secure Digital 61
security
Bluetooth 44
network, WEP key 35
select
photos 65
videos 65
self-test report 95
send images 75
serial number 117
service ID 117
settings
country/region 25
date and time 26
language 25
network 37
print options 84
restore defaults 38
setup
button 8
connection information 26
menu 12
share images 75
sharing 37
sleep mode 9
slide and negative film holder
load 47
replace in lid 50
slides
change original type 88
load 47
scan 88
slideshow 64
SmartMedia 61
software application, print
from 83
software installation
reinstall 109
troubleshoot 107
uninstall 109
software update. See device
update
specifications. See technical
information
stalled print head assembly
106
start black 8

start color 8
status, network 41
stop
copy 82
print job 85
scan 89
storage device
connect 63
subnet mask 42
system requirements

125

T
technical information
copy specifications 128
environmental
specifications 130
memory card
specifications 128
memory specifications 130
paper sizes 126
paper specifications 125
paper tray capacities 125
physical specifications 129
power specifications 129
print margin
specifications 127
print specifications 127
scan specifications 129
system requirements 125
weight 129
telephone numbers, customer
support 117
time 26
total packets
received 43
transmitted 43
transparencies
load 58
specifications 125
troubleshoot
hardware setup 102
incorrect measurements
104
ink cartridges 104, 113
jams, paper 59, 106, 112
language, display 104
operational tasks 111
paper 111
printer not found 44
Readme file 102
resources 17
setup 102
software installation 107

HP Photosmart 3200 All-in-One series

Index
stalled print head
assembly 106
TCP/IP 44
USB cable 103
wired network setup 44
two-sided printing accessory
jams, troubleshoot 112
U
uninstall software 109
up arrow 8
upgrade to network 37
URL 41
USB
installation, troubleshoot
103
port speed 27
V
videos
buttons 64
features 64
print selected 69
select 65
use features 61
view 64
view
photos and videos 64
slideshow 64
visibility, Bluetooth 43
volume, adjust 64
W
warranty 115
Webscan 31
wired connection icons
X
xD

Z
zoom buttons 8

User Guide

139

140

HP Photosmart 3200 All-in-One series

www.hp.com

*Q5841-90260*
*Q5841-90260*
Q5841-90260

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Hp Photosmart 3210 All In One Printer Users Manual

User Guide c00485555

HP Photosmart 3210a Printer Manual c00485555 Troubleshoot HP Photosmart 3210a Printer |

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