Hp Photosmart Plus E All In One Printer B210A Reference Guide

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© 2010 Hewlett-Packard Development Company, L.P.

Printed in [English]

*CN216-90038*

*CN216-90038*

CN216-90038

4

1

3

2Unpack printer. Remove all tape, protective lm, and packing material.

Follow the Setup Wizard

Connect and power on

Connect the power cord and adapter. Press to turn on the HP Photosmart.

Be sure to follow the instructions on the display as

it guides you through setting up and connecting the

HP Photosmart, including inserting cartridges and

setting up a wireless network connection.

For computers without a CD/DVD drive, go to

www.hp.com/support to download and install the

software.

Verify box contents

Optional WiFi Protected Setup (WPS)

This HP Photosmart supports WiFi Protected Setup

(WPS) for easy one-button wireless setup.

• During the setup, if you are prompted on the

display for WiFi Protected Setup (WPS), and your

router supports this method, press the WPS button

on the router. The wireless LED on the printer will

turn on if the connection is successful.

• Alternatively, you can follow the setup wizard

on the printer display to connect using another

wireless setup method.

* Not included with all models

Register your HP Photosmart

Get quicker service and support alerts by

registering at www.register.hp.com.

HP PHOTOSMART PLUS

e-ALL-IN-ONE B210 series

Start setup here...

Inside...

Setup troubleshooting 2

Get to know your HP Photosmart 3

Print, copy, scan features and tips 4

What’s new? Web Services 5

Networked printer setup and use 6

Wireless

Wireless

<3 M

Do not connect the USB cable unless prompted by the software! (Windows® only)

USB

USB

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Setup troubleshooting

If the

HP Photosmart

doesn’t turn on...

1. Check the power cord.

• Makesurethepowercordisrmlyconnectedtoboththeprinterandthepoweradaptor.

An LED on the power supply will be lit if the power cord is working.

•If you are using a power strip, check that the power strip is turned on. Or, plug the printer

directly into a power outlet.

•Test the power outlet to make sure that is working. Plug in another appliance that you

know works, and see if it has power. If not, there may be a problem with the power outlet.

•If you plugged the printer into a switched outlet, check that the outlet is turned on.

2. Turn off the printer, and then unplug the power cord. Plug the power cord back in, and then

press the button to turn on the printer.

3. Take care not to press the button too quickly. Press it only once. It might take a few minutes

for the printer to turn on, so if you press the button more than once, you might be turning

off the printer.

4. If you have completed all the above steps, but are still having a problem, contact HP support

for service. Go to www.hp.com/support.

If you are unable

to print... Make sure that your HP Photosmart is set as the

default printer and not ofine. To do this:

•On the Windows taskbar, click Start.

•Then click Control Panel.

•Then open:

•Devices and Printers (Windows 7)

•Printers (Vista)

•Printers and Faxes (XP)

Look for your printer to see if it has a check

mark in a circle next to it. If not, right-click the

printer icon and choose Set as default printer

from the menu.

To check that your printer is not off-line, right-

click the printer icon and ensure that Use Printer

Ofine and Pause Printing are not selected.

If you still can’t print, or if the Windows

software installation failed:

1. Remove the CD from your computer’s CD

drive, and then disconnect the printer from

the computer.

2. Restart the computer.

3. Temporarilydisableanysoftwarerewall

and close any anti-virus software.

4. Insert the printer software CD into the

computer CD drive, then follow the

onscreen instructions to install the printer

software. Do not connect the USB cable

until you are told to do so.

5. Aftertheinstallationnishes,restartthe

computer and any security software you

disabled or closed.

If you are unable to print, uninstall and reinstall

the software.

The uninstaller removes all the HP software

componentsthatarespecictothisHP

Photosmart. It does not remove any components

that are shared by other printers or programs.

To uninstall the software:

1. Disconnect the printer from your computer.

2. Open the Applications: Hewlett-Packard

folder.

3. Double-click HP Uninstaller. Follow the

onscreen instructions.

To install the software:

1. Insert the CD into your computer’s CD

drive.

2. On the desktop, open the CD, then double-

click HP Installer.

3. Follow the onscreen instructions.

Mac

Windows

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3

Get to know your HP Photosmart

Home Returns to the Homescreen (the default screen

when you turn on the product).

Directional keys Navigate through menu options and

photos. Left key moves left and up. Right key moves

right and down.

Back Returns you to the previous screen.

Help Opens the Help menu on the display where

you can select a topic to learn more about it.

Settings Opens the Setup menu where you can

change product settings and perform maintenance

functions.

SnapshOpensSnapshwhereyoucanupload,

edit,andshareyourphotos.Snapshmaynotbe

available depending on your country/region.

Apps Opens Apps menu for you to access and print

information from the Web, without using a computer.

LED for Memory Card Slots

Memory Card Slots

Power On/Off button

LED for Wireless The Wireless LED is lit when

wireless is enabled. If wireless is enabled but

not connected to a network the Wireless LED

will blink.

Copy Opens the Copy menu for you to choose color

and number of copies.

Photo Opens the Photo menu for you to edit, print,

and save photos.

Wireless Opens the wireless menu where you can

change the wireless settings.

Scan Opens the Scan menu for you to scan to a

connected computer or photo memory card.

HP ePrint Opens the HP ePrint menu where you can

turn the service on or off, display the printer email

address, and print an information page.

Cancel Stops the current operation, restores default

settings, and clears the current photo selection.

a

b

cc

d

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4

Features and tips

Copy

Print

Scan

•Print photos directly from a memory card in various sizes and papers. Use the Photo

menuontheprinterdisplayforbrowsingphotos,applyingautomaticxes,andmaking

selections.

•Print documents and photos from software applications on a connected computer.

• ThersttimeyousetupandusetheHPPhotosmart,makesuretoinstalltheinkcartridges

thatwereshippedwithyourdevice.Thesecartridgesarespeciallyformulatedfortherst-

time use of your printer.

• Makesureyouhavesufcientink.Tochecktheestimatedinklevels,selectSettings on the

printer display, select Tools, then select Display Estimated Ink Levels.

•Photo or Photo Black cartridges are not compatible with this printer.

•Make color or black and white copies. Use the Copy menu on the printer display

tochoosecolor,actualsizeoforiginalorresizetot,qualitysetting(includingfast

economy), paper size, and the number of copies.

•Load single-sheet or thin originals, print side down, on the right front corner of the glass.

•Scan photographs or documents. Use the Scan menu on the printer display to:

1. Select Scan to PC, Scan to Card, or Reprint.

2. Load the original, print side down, on the right front corner of the glass.

3. Choose a scan shortcut: Photo to File, Photo to Email, or PDF Document.

•If you are scanning to a connected computer, the scanning software will open for you to make

adjustmentsandotherselections,includingthelocationofthescanle.

•For best scanning, keep the glass and the back of the lid clean. The scanner interprets any

spot or mark detected as part of the scan image.

Find more information

AdditionalproductinformationcanbefoundintheonscreenHelpandReadmelethatare

installed with the HP Photosmart software.

•Onscreen Help includes instructions on product features and troubleshooting. It also provides

productspecications,legalnotices,environmental,regulatory,andsupportinformation,plus

links to more information online on the web.

• TheReadmelecontainsHPsupportcontactinformation,operatingsystemrequirements,and

the most recent updates to your product information. Open the software CD on your desktop,

then double-click the ReadMe.chm located at the top-level of the software CD.

To access the onscreen Help from your computer:

•Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart Plus B210 series >

Help.

•Mac OS X v10.5 and v10.6: Click Help > Mac Help. In the Help Viewer, choose HP Product

Help from the Mac Help pop-up menu.

TondtheEuropeanUnionRegulatoryNoticestatementandcomplianceinformation,goto

the onscreen Help, click Appendix > Technical information > Regulatory wireless statements >

European Union Regulatory Notice. The Declaration of Conformity for this product is available at

the following web address: www.hp.eu/certicates.

Get more info

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Power specications

Note: Use this printer only with the power adapter supplied by HP.

•Power adapter: 0957-2280

•Input voltage: 100 to 240Vac (+/- 10%)

•Input frequency: 50-60Hz (+/- 3Hz)

•Power consumption: 24W Average

Ink usage

Ink from the cartridges is used in the printing process in several ways, including:

•Initialization, which prepares the printer and cartridges for printing.

• Printheadservicing,whichkeepsprintnozzlesclearandinkowingsmoothly.

Also, some residual ink is left in the cartridge after it is used. For more information, go to:

www.hp.com/go/inkusage.

What’s new? Web Services

Apps

Print the web, without a computer

Select the Apps icon on the printer display to print pages for the whole family.

•Use the Quick Forms app locally. Print calendars, notebook and graph paper, even puzzles.

•Your printer needs to have a wireless network connection to the Internet. You won’t be able to

use Apps via a USB connection to a computer.

•Add more apps from the web. Print Sudoku, cards, crafts, and more!

•Free product updates are provided with this service. Some updates may be required to enable

certain functionality.

ePrintCenter

Use the HP ePrintCenter website

Use HP’s free ePrintCenter website to set up increased security for ePrint, specify the email

addresses that are allowed to send email to your printer, get more Apps, and access other free

services.

• GototheePrintCenterwebsiteformoreinformationandspecictermsandconditions:

www.hp.com/go/ePrintCenter.

Print from anywhere

HP’s free ePrint service provides an easy way to print from email, anywhere and anytime. Just

forward an email to your printer’s email address from your computer or mobile device, and both

the email message and recognized attachments will print.

Note: Your printer needs to have a wireless network connection to the Internet. You won’t be able

to use ePrint via a USB connection to a computer.

•Attachments may print differently than they appear in the software program which created

them, depending on the original fonts and layout options used.

•Free product updates are provided with this service. Some updates may be required to enable

certain functionality.

Your printer is protected

To help prevent unauthorized email, HP assigns a random email address to your printer, never

publicizes this address, and by default does not respond to any sender. ePrint also provides

industry-standardspamlteringandtransformsemailandattachmentstoaprint-onlyformatto

reduce the threat of a virus or other harmful content.

• TheePrintservicedoesnotlteremailsbasedoncontent,soitcannotpreventobjectionable

or copyrighted material from being printed.

How to get started with ePrint

To use ePrint, you need to have your printer connected to the Internet.

•Press the Wireless button on the HP Photosmart control panel.

•Select the Web Services menu from the printer display. From here, you can turn the service on

or off, display the printer email address, and print an information page.

ePrint

Specs

NOV

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Networked printer setup and use

USB

to

Wireless

Changing from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the

connection to a wireless network connection by following these steps.

To change from USB to wireless connection:

1. On the HP Photosmart control panel, press

the Wireless button to display the Wireless

menu on the printer display.

2. Select Wireless Setup Wizard on the

display.

3. Follow the steps in the Wireless Setup

Wizard to connect the printer.

4. To add the printer, click Start > All

Programs > HP > Photosmart Plus B210

series > Connect a New Printer.

5. Select the Network connection option.

6. Select the HP Photosmart from the list and

follow the instructions on the displayed

screens.

7. When complete, you will have both USB

and network printer ICONs in your printer’s

folder. You can chose to keep or delete the

USB printer ICON.

Windows

To change from USB to wireless connection:

1. On the HP Photosmart control panel,

press the Wireless button to display the

Wireless menu on the printer display.

2. Select Wireless Setup Wizard on the

display.

3. Follow the steps in the Wireless Setup

Wizard to connect the printer.

4. To add the printer, go to System

Preferences, select Print & Fax, then

click the + button at the bottom of the

Printers list area on the left. Select your

printer from the list.

If your printer

is not found

during software

installation...

Troubleshooting for a wireless printer setup

Check that your printer is connected to your network

Run a Wireless Network Test to check that your printer is on the network. To do this:

1. On the HP Photosmart control panel, press the Wireless button to display the Wireless

menu on the printer display.

2. Select Run Wireless Network Test on the display.

3. The Wireless Network Test Report is automatically printed. Review the report:

•Check the top of the report to see if something failed during the test.

•See the Diagnostics Summary for all tests that were performed, and whether or not

your printer passed.

• SeetheCongurationSummarytondouttheNetworkName(SSID)towhichyour

printeriscurrentlyconguredforconnection,plusHardwareAddress(MAC),andIP

Address.

If your printer is not connected to the network:

1. Press the Wireless button to open the Wireless menu on the printer display. Select

Wireless Setup Wizard on the display.

2. Follow the instructions on the screen.

For additional help with setting up a wireless connection, go to the Wireless Printing Center

site: www.hp.com/go/wirelessprinting

Mac

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Fixing connectivity issues

Run a Wireless Network Testtocheckdiagnosticandcongurationinformation.Todothis:

1. On the HP Photosmart control panel, press the Wireless button to display the Wireless menu

on the printer display.

2. Select Run Wireless Network Test on the display.

3. The Wireless Network Test Report is automatically printed.

You may have picked the wrong network or typed in your network name (SSID)

incorrectly.

•Check these settings to ensure that they are correct.

You may have typed in your wireless password (WPA passphrase or WEP key)

incorrectly.

•If you are using encryption on your network, you’ll need to enter a key. These are

case-sensitive so be sure to enter them correctly. These settings might be found for you

automatically during software installation.

•If the network name (SSID) or the WPA passphrase/WEP key are not found automatically

during installation, and you don’t already know them, you can download the Network

Diagnostic Utility, which can help you locate them.

•The Network Diagnostic Utility runs on computers with Windows XP SP3, Vista, or

Windows 7. The computer should also be wirelessly connected to your network. To

download the Network Diagnostic Utility, go to: www.hp.com/go/wirelessprinting.

You may have a router problem.

•Try restarting both the printer and the router by turning off the power on each. Then, turn

them on again.

Your computer may not be connected to your network.

•Make sure that the computer is connect to the same network to which the HP Photosmart is

connected.

Your computer may be connected to a Virtual Private Network (VPN).

•Temporarily disconnect from the VPN before proceeding with the installation. Being

connected to a VPN is like being on a different network. You will need to disconnect from

the VPN to access the printer over the home network.

Security software may be blocking communication.

• Securitysoftware(rewall,anti-virus,anti-spyware)installedonyourcomputermaybe

blocking communication between the printer and the computer. An HP diagnostic utility

runs automatically during installation and can provide messages about what might be

blockedbyarewall.Trytemporarilydisablingyourrewall,anti-virus,oranti-spyware

applicationstoseeifyoucannishtheinstallationsuccessfully.Forfurthersupport,goto:

www.hp.com/go/wirelessprinting to download the Network Diagnostic Utility, then run it.

You should re-enable the security applications after installation is complete.

• SetupyourrewallsoftwaretoallowcommunicationoverUDPport427(Windows).

After software installation

If your printer has been successfully installed, but you are having trouble printing:

•Turn off the router, printer, and computer. Then, turn on router, printer, and computer -- in

that order.

•If powering down and up doesn’t solve the problem, run the Network Diagnostic Utility

(Windows):

•Go to: www.hp.com/go/wirelessprinting to download the Network Diagnostic Utility,

then run it.

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HP printer limited warranty statement

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects

in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the

customer.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not

warrant that the operation of any product will be interrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover

any other problems, including those that arise as a result of:

a. Improper maintenance or modification;

b. Software, media, parts, or supplies not provided or supported by HP;

c. Operation outside the product's specifications;

d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the

customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of

a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to

service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's

warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,

within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the

product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts

for additional warranty services, such as on-site service, may be available from any authorized HP service facility in

countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY

OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR

CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and

exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN

THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR

DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary

from state to state in the United States, from province to province in Canada, and from country to country elsewhere in

the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed

modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty

Statement may not apply to the customer. For example, some states in the United States, as well as some governments

outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

cannot disclaim, or allow limitations on the duration of implied warranties.

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS

APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

HP Limited Warranty

Dear Customer,

You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not

in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2

United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

Malta: Hewlett-Packard International Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA

South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

HP product Duration of limited warranty

Software Media 90 days

Printer 1 year

Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed

on the cartridge has been reached, whichever occurs first. This

warranty does not cover HP ink products that have been refilled,

remanufactured, refurbished, misused, or tampered with.

Printheads (only applies to products with customer 1 year

replaceable printheads)

Accessories 1 year unless otherwise stated

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