Hp Storage Essentials Db Viewer Software Installation Manual SRM 6.0 Guide For Enterprise Edition And Standard

2015-01-05

• HP Storage Essentials SRM 6.0 Installation Guide
• Contents
  • Intended audience
  • Prerequisites
  • Related documentation
  • Document conventions and symbols
  • HP technical support
    • HP-authorized reseller
    • Helpful web sites
• Overview
  • Supported Platforms for Installing HP Storage Essentials
  • Roadmap for Installation and Initial Configurations
  • About this Product
    • Storage Management Terms
    • Key Benefits
    • Key Features
    • Software Requirements
    • Web Browser Configuration Requirements
• Installing the Management Server on Microsoft Windows
  • Important Information About Upgrading
    • Keep in Mind the Following
  • Installation/Upgrade Process is Now Automated
  • Pre-installation Checklist (Installations and Upgrades)
    • Installation and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met)
    • Overview of the Verify System Requirements Screen
    • How to Install Microsoft SNMP and SNMP Trap Services
    • How to turn off Internet Information Services (IIS) and Third-Party Web servers
    • How to Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or Later is Installed
    • How to Verify Networking
    • Be Sure to Install a Supported Browser
    • About the New Storage Essentials for Windows Installation Options
  • Storage Essentials Installation Wizard Options
  • Installing Storage Essentials and HP Systems Insight Manager for Windows on Separate Servers
    • Step 1 - Read the Support Matrix and Release Notes
    • Step 2 - (Required for Separate Server Installations Only) Manually Install HP Systems Insight Manager
    • Step 3 - Install Storage Essentials on the Storage Essentials Server
    • Step 4 - Verify that HP SIM is Running on the Remote Server
    • Step 5 - Complete the Storage Essentials Installation
    • Step 6 - Configure Browser Settings
    • Step 7 - Browse to the HP SIM Home Page
    • Step 8 - Obtain and Apply a Storage Essentials License Key Before Setting Up Discovery on HP SIM
    • Step 9 - Copy Your CIM Extensions to the HP SIM Server
    • Step 10 - Check for and Install any Required Service Packs and Hot Fix Files
    • Step 11 - Install Your CIM Extensions and Set Up Discovery
  • Installing Storage Essentials and HP SIM for Windows on the Same Server
    • Step 1 - Read the Support Matrix and Release Notes
    • Step 2 - Log On to the Windows Server
    • Step 3 - Start the Storage Essentials for Windows Installation Wizard
    • Step 4 - Obtain a License Key (Required to Start the Management Server for the First Time)
    • Step 5 - Configure Browser Settings
    • Step 6 - Browse to the HP SIM Home Page
    • Step 7 - Check for Required Service Packs and Hot Fix Files
    • Step 8 - Install Your CIM Extensions and Set Up Discovery
    • If Storage Essentials Fails to Start
  • Installing the Standalone Version of Storage Essentials for Windows
    • Step 1 - Read the Support Matrix and Release Notes
    • Step 2 - Log On to the Windows Server
    • Step 3 - Start the Storage Essentials for Windows Installation Wizard
    • Step 4 - Obtain a License Key (Required to Start the Management Server for the First Time)
    • Step 5 - Check for Required Service Packs and Hot Fix Files
    • Step 6 - Install Your CIM Extensions and Set Up Discovery
  • Upgrading the Storage Essentials for Windows Management Server (Contact Your Account Representative Before Upgrading)
    • Keep in Mind the Following
    • Considerations Before Upgrading
    • About Migrating Brocade Fabric Access API-Managed Switches to SMI-S After Upgrading
    • About Changes to McDATA and Connectrix Switches After Upgrading
    • About Resetting Archive Mode After Upgrading If You Use Automatic RMAN Backups
    • About CIM Extensions and Backup Manager Hosts After Upgrading
    • Upgrading the Management Server and HP SIM for Windows
      • Step 1 - Read the Support Matrix and Release Notes
      • Step 2 - Verify that You are Running Storage Essentials Build 5.1 Service Pack 4 or a Later Build 5.1 Service Pack
      • Step 3 - Save Configuration Files for the Global Change Management Business Tool
      • Step 4 - Manually Upgrade HP SIM (Required Only When HP SIM is Running on a Separate Server)
      • Step 5 - Manually Export the Database
      • Step 6 - Start the Storage Essentials Upgrade Wizard and Resolve Any Minimum Requirement Issues
      • Step 7 - Customize Database Passwords
      • Step 8 - Enable RMAN Backup if Desired
      • Step 9 - Upgrade is Required on the Following CIM Extensions
      • Step 10 - Rediscover all Elements
    • Steps That Can be Run Anytime After the Upgrade
      • Re-add Remote Sites in Global Reporter
      • Upgrade Your Storage Essentials CLI Clients
      • Upgrade Your CIM Extensions
      • Migrate Your Brocade Switches to SMI-A
      • Check any McDATA and Connectrix Switches
  • Configurations Required for Discovering EMC CLARiiON Storage Systems
    • About Service Account Credentials
      • Changing the Service Account Credentials for the HP Systems Insight Manager Service
  • Important Information About Changing the SIM_MANAGER Password
    • Removing Storage Essentials
      • Considerations when Uninstalling the SIM Connector
• Installing the Management Server on Linux
  • Important Information About Upgrading
  • Deployment Types
  • Pre-installation Checklist
    • HP SIM
    • Pre-requisite RPMs for Oracle on Linux
    • Software Dependencies for Storage Essentials
    • Verify Network Settings
  • Installing from a Network Drive
  • Step 1 - Install the Oracle Database
    • Before Installing the Oracle Database
    • Prerequisites
    • Installing the Database
      • Oracle Critical Patch Update
    • Accessing the Linux Host
  • Step 2 - Install the Management Server
  • Step 3 - Verify that Processes Can Start
  • Step 4 - Install and Configure HP SIM
    • Change the SIM_MANAGER Password (Optional)
  • Step 5 - Install the HP SIM Connector
    • Considerations when Uninstalling SIM Connector
  • Step 6 - Configure SUSE Linux for Use with Business Tools
  • Step 7 - Browse to HP SIM Home Page
  • Step 8 - Configure Firefox
  • Step 9 - Import a Storage Essentials License
  • Installing the Java Plug-in on Linux
  • Configurations Required for Discovering EMC CLARiiON Storage Systems
  • Removing the Management Server
  • Upgrading the Linux Management Server from Build 5.1 to Build 6.0 (Contact Your Account Representative Before Upgrading)
    • Considerations Before You Upgrade
    • Upgrade Overview
  • Steps to Upgrade the Management Server
    • Step 1 - Read the Support Matrix and Release Notes
    • Step 2 - Verify that You Are Running Build 5.1 Service Pack 4 or a Later 5.1 Service Pack
    • Step 3 - Save Configuration Files for the Global Change Management Business Tool
    • Step 4 - Upgrade HP SIM
    • Step 5 - Run the upgradeAppStorManager Script
    • Step 6 - Run the uninstallOracle9i Script
    • Step 7 - Install the Oracle 10g Database
    • Step 8 - Upgrade the Management Server
    • Step 9 - Import the Database
    • Step 10 - Upgrade the HP SIM Connector
    • Step 11 - Start Management Server
    • Step 12 - Customize Database Passwords
    • Step 13 - Enable RMAN Backup if Desired
    • Step 14 - Upgrade Selected CIM Extensions
    • Step 15 - Rediscover All Elements
  • Steps that Can Be Run Anytime after the Upgrade
    • Re - Add Remote Sites in Global Reporters
    • Migrate Your Brocade Switches to SMI-A
    • About Migrating Your Brocade Switches to SMI-A
    • Upgrade Your CLI Clients
    • Upgrading Your CIM Extensions
• Discovering Switches, Storage Systems, NAS Devices, and Tape Libraries
  • About Discovery
    • Scheduling Discovery Tasks
    • Discovery of SMI-S Devices
    • Discovery of Elements in a Storage Area Network (SAN)
    • Using Credentials
      • Using WBEM Settings
      • Choosing Between System and Global Credentials
  • Discovery Steps
    • Overview
    • Testing your SMI-S Providers (Optional)
    • Configuring the Selective Discovery Filter (Optional)
    • Configuring the HP SIM Connector to Pass Devices with the DNS Name (Optional)
    • Signing in to HP SIM
    • Enabling Product Health Monitoring
    • Discovering the HP Storage Essentials Management Server
    • Discovering Elements
  • Discovering Switches
    • Discovering Brocade Switches
    • Migrating Brocade API Switches to SMI-S After Upgrading
      • Discovery Information for Brocade Switches
    • Discovering CNT Switches
      • Discovery Process for CNT Switches
    • Discovering Cisco Switches
      • Discovery Information for Cisco Switches
    • Discovering Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class BladeSystems
      • Discovery Information for Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class BladeSystem Switches
    • Discovering McDATA and EMC Connectrix Switches
      • Discovering McDATA and Connectrix switches with SMI-S
      • Discovering McDATA and Connectrix Switches through a Proxy with SWAPI
      • Discovering McDATA and Connectrix Switches through a Proxy with SNMP
      • Discovering McDATA and Connectrix Switches through a Direct Connection and SNMP
      • Changing the Discovery Settings
      • Excluding McDATA and EMC Connectrix Switches from Discovery
      • Managing McDATA and EMC Connectrix Switches
    • Changing the SNMP Trap Listener Port and Community String for Switches Discovered with SNMP
  • Discovering Storage Systems
    • Discovering 3PAR Storage Systems
    • Discovering EMC Solutions Enabler
      • Excluding EMC Symmetrix Storage Systems from Discovery
      • Excluding EMC Symmetrix Storage Systems from a Forced Device Manager Refresh
    • Discovering EMC CLARiiON Storage Systems
    • Discovering LSI Storage Systems
      • Discovery Information for LSI Storage Systems
    • Discovering HDS Storage Systems
      • Discovery Information for HDS Storage Systems
      • Excluding HDS Storage Systems from Discovery
      • Excluding HDS Storage Systems from Force Device Manager Refresh
    • Discovering HP Storage Systems
      • Discovering HP StorageWorks MSA Arrays
      • Discovering HP StorageWorks EVA Arrays
      • Obtaining SNMP Traps using Command View EVA
      • Discovering HP StorageWorks XP Arrays
    • Discovering IBM Storage Systems or IBM SVCs
      • Discovery Information for IBM Storage Systems/SVCs
    • Discovering Sun StorEdge Storage Systems
      • Discovering Sun StorEdge 3510 Storage Systems
      • Discovering Sun StorEdge 6920 and 6940 Storage Systems
      • Discovering Sun StorEdge 6130 Storage Systems
    • Discovering Xiotech Storage Systems
  • Discovering NAS Devices and Tape Libraries
    • Discovering NAS Devices
      • Discovering HP NAS Devices on Windows
      • Discovering HP NAS Devices on Linux
      • Discovering NetApp NAS Devices
      • Discovering Sun NAS Devices
    • Discovering HP and IBM Tape Libraries
  • Discovery Data Collection
    • About Discovery Data Collection
    • Running Discovery Data Collection
    • Stopping Discovery Data Collection
  • Other Discovery Features
    • Selective Discovery Filter
      • Editing Rules for the Selective Discovery Filter
      • Configuring the Selective Discovery Filter
    • Discovering a Single Element using the Manual Tab
    • Changing Credentials for Discovery
    • Saving Discovery Settings to a Hosts File
    • Importing a Hosts File
    • Viewing Log Messages
    • Viewing the Status of System Tasks
    • Using Discovery Groups
      • Creating Custom Discovery Lists
      • Managing Discovery Groups
      • Moving Elements Between Discovery Groups
    • Deleting Discovered Elements
      • Removing an Element
      • Deleting a single element from an access point
    • Working with Quarantined Elements
      • Placing an Element in Quarantine
      • Removing an Element from Quarantine
    • Updating the Database with Element Changes
• Managing Licenses
  • About the License
  • Importing a License File
  • Viewing Cumulative Licenses
  • Viewing a Specific License
  • Deleting a License
  • License Setup for Array Performance Pack
  • Upgrading License from Standard Edition to Enterprise Edition
• Deploying and Managing CIM Extensions
  • Remote CIM Extensions Management
  • About SSH
    • Copying the CIM Extensions to the Management Server
    • Creating Default Logins for Hosts
  • The CIM Extensions Management Tool
    • Launching the CIM Extensions Management Tool
    • Adding Remote Hosts
    • Host Lists
      • Importing a Host List
      • Exporting a Host List
    • Managing CIM Extensions on Remote Hosts
    • Configuring CIM Extensions
    • Log Files
    • Status Icons
  • The HP SIM Plug-in
    • Installing the HP SIM Plug-in
    • Using the HP SIM Plug-in
    • Installing the CIM Extension for HP Tru64 UNIX
    • Log Files
  • About Upgrading Your CIM Extensions
• Installing the CIM Extension for IBM AIX
  • About the CIM Extension for IBM AIX
  • Prerequisites
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Setting Up Monitoring
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
  • Finding the Version of a CIM Extension
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Fulfilling the Prerequisites
  • Removing the CIM Extension from AIX
• Installing the CIM Extension for SGI ProPack for Linux
  • About the CIM Extension for SGI ProPack for Linux
  • Prerequisites
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Removing the CIM Extension from SGI ProPack for Linux
• Installing the CIM Extension for HP-UX
  • About the CIM Extension for HP-UX
  • Prerequisites
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Restricting the Users Who Can Discover the Host
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
    • Finding the Version of a CIM Extension
    • Combining Start Commands
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Fulfilling the Prerequisites
  • Removing the CIM Extension from HP-UX
• Installing the CIM Extension for SGI IRIX
  • About the CIM Extension for SGI IRIX
  • Prerequisites
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
      • Starting the CIM Extension by chkconfig
    • Finding the Version of a CIM Extension
  • Stopping the CIM Extension
  • Rolling Over the Logs
  • Removing the CIM Extension from SGI IRIX
• Installing the CIM Extension for SUSE and Red Hat Linux
  • About the CIM Extension for Red Hat Linux Advanced Server and SUSE Linux
  • Prerequisites
  • Verifying SNIA HBA API Support
    • Driver Information for Verifying Emulex SNIA Adapters
    • Driver Information for Verifying QLogic SNIA Adapters
  • Installing the CIM Extension
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
    • Finding the Version of a CIM Extension
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Removing the CIM Extension from Red Hat or SUSE Linux
• Installing the CIM Extension for NonStop
  • About the CIM Extension for NonStop
  • Prerequisites
    • NonStop G06.27 or later Software Requirements
    • Network Port
  • Installing the CIM Extension
  • Verifying SNIA HBA API Support
  • Starting the CIM Extension Manually
  • Restricting the Users Who Can Discover the Host
  • Changing the Port Number
  • Specifying the CIM Extension to Listen on a Specific Network Card
    • Finding the Version of a CIM Extension
    • Combining Start Commands
  • Finding the Status of the CIM Extension
  • Stopping the CIM Extension
  • Rolling Over the Logs
  • Increasing the native logging level
  • Fulfilling the Prerequisites
  • Removing the CIM Extension from NonStop
  • Handling Daylight Savings Time Changes for the NonStop CIM Extension
• Installing the CIM Extension for OpenVMS
  • About the CIM Extension for OpenVMS
  • Prerequisites
  • Installing the CIM Extension
    • Installing the CIM Extension on a Standalone Host
    • Installing the CIM Extension on a Cluster
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension is Running
  • Configuring CIM Extensions
    • Restricting the Users Who Can Discover the Host
    • Changing the Port Number
      • Adding a Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
  • Finding the Version of a CIM Extension
  • Combining Start Commands
  • Modifying the Boot Time Start Script (Optional)
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Increasing the Native Logging Level
  • Removing the CIM Extension from OpenVMS
    • Uninstalling the OpenVMS CIM Extension on a Standalone Host
    • Uninstalling the OpenVMS CIM Extension on a Cluster Host
• Installing the CIM Extension for HP Tru64 UNIX
  • About the CIM Extension for Tru64 UNIX
  • Prerequisites
  • Installing the CIM Extension
    • Installing the CIM Extension on a Standalone Host
    • Installing the CIM Extension on a Cluster
  • Verifying SNIA HBA API Support
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Restricting the Users Who Can Discover the Host
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
  • Finding the Version of a CIM Extension
  • Stopping the CIM Extension
  • Rolling Over the Logs
    • Increasing the Native Logging Level
  • Fulfilling the Prerequisites
  • Removing the CIM Extension from Tru64
    • Removing the CIM Extension from a Standalone Host
    • Removing the CIM Extension from a Cluster
• Installing the CIM Extension for Sun Solaris
  • About the CIM Extension for Solaris
  • Prerequisites
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Starting the CIM Extension Manually
  • How to Determine if the CIM Extension Is Running
  • Configuring CIM Extensions
    • Restricting the Users Who Can Discover the Host
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Additional Parameters
    • Finding the Version of a CIM Extension
    • Combining Start Commands
  • Stopping the CIM Extension
  • Rolling Over the Log Files
  • Removing the CIM Extension from Solaris
• Installing the CIM Extension for Microsoft Windows
  • About the CIM Extension for Windows
  • Verifying SNIA HBA API Support
  • Installing the CIM Extension
  • Installing the CIM Extension Using the Silent Installation
  • Upgrading a Host with the Latest CIM Extension
  • Configuring CIM Extensions
    • Changing the Port Number
      • Adding a New Port Number to Discovery
    • Configuring the CIM Extension to Listen on a Specific Network Card
    • Defining UNC Volumes
    • Additional Parameters
  • Rolling Over the Log Files
  • Removing the CIM Extension from Windows
• Installing and Discovering the Windows Proxy
  • Installing the Windows Proxy
  • Discovering the Windows Proxy
  • Configuring Windows Proxy Authentication
  • Decreasing the Maximum Java Heap Size
  • Removing the Windows Proxy
• Discovering Applications, Backup Hosts and Hosts
  • Step 1 - Discovering Your Hosts and Backup Manager Hosts
    • Step A - Set Up Discovery for Hosts
    • Step B - Discovery Data Collection
  • Step 2 - Setting Up Discovery for Applications
    • Creating Custom Passwords on Managed Database Instances
    • Monitoring Oracle
      • Step A - Create the APPIQ_USER Account for Oracle
      • Removing the APPIQ_USER Account for Oracle
      • Step B - Provide the TNS Listener Port
      • Step C - Set up Discovery for Oracle 10g
      • Discovering Oracle Real Application Clusters (RAC)
      • Deleting Oracle Application Information
    • Monitoring Microsoft SQL Server
      • Switching to Mixed Mode Authentication
      • Step A - Create the appiq_user Account for the Microsoft SQL Server
      • Step B - Provide the Microsoft SQL Server Name and Port Number
      • Removing the appiq_user Account for Microsoft SQL Server
      • Deleting Microsoft SQL Server Information
      • Monitoring Microsoft SQL Server Clusters
    • Monitoring Sybase Adaptive Server Enterprise
      • Step A - Create the APPIQ_USER account for Sybase
      • Removing the APPIQ_USER Account for Sybase
      • Step B - Provide the Sybase Server Name and Port Number
      • Deleting Sybase Information
    • Monitoring Microsoft Exchange
      • Adding Microsoft Exchange Domain Controller Access
      • Editing a Microsoft Exchange Domain Controller
      • Deleting a Microsoft Exchange Domain Controller
      • Monitoring Microsoft Exchange Failover Clusters
    • Monitoring Caché
      • Step A - Import the Wrapper Class Definitions into the Caché Instance
      • Step B - Create APPIQ_USER Account on the Caché Instance
      • Removing the APPIQ_USER Account from the Caché Instance
      • Step C - Provide the Caché Instance Name and Port Number
      • Deleting Caché Information
  • Step 3 - Discovering Applications
    • Step A - Detect Your Applications
    • Step B - Obtain the Topology
    • Step C - Run Discovery Data Collection
  • Changing the Oracle TNS Listener Port
  • Changing the Password for the Managed Database Account
• Host and Application Clustering
  • About Clustering
  • Discovering Clusters
    • Automatic Discovery of Host Clusters
    • Manual Discovery of Host Clusters
      • Filtering Hosts
    • File Servers and Clusters
  • Clustering in System Manager
  • Clustering in Topology
  • Clustering in Capacity Manager
• Managing Security
  • About Security for the Management Server
    • About Roles
    • About Organizations
    • Planning Your Hierarchy
    • Naming Organizations
  • Managing User Accounts
    • Adding Users
    • Editing a User Account
    • Deleting Users
    • Modifying Your User Profile
    • Modifying Your User Preferences
      • System, Capacity and Performance Manager Preferences
      • System Manager and Element Topology Preferences
      • Warnings for Slow Systems Operations
    • Viewing the Properties of a Role
    • Viewing the Properties of an Organization
  • Managing Roles
    • Adding Roles
    • Editing Roles
    • Deleting Roles
  • Managing Organizations
    • Adding an Organization
      • Adding Storage Volumes to an Organization
    • Viewing Organizations
    • Editing an Organization
    • Removing an Organization
    • Removing Members from an Organization
    • Filtering Organizations
  • Changing the Password of System Accounts
  • Using Active Directory/LDAP for Authentication
    • Step 1 - Configure the Management Server to Use AD or LDAP
      • Configuring the Management Server to Use Active Directory
      • Configuring the Management Server to Use LDAP
    • Step 2 - Restart the AppStorManager Service and Login as the Designated Admin Account
    • Step 3 - Add Users to the Management Server
    • Step 4 - Provide Login Information to Your Users
• Troubleshooting
  • Troubleshooting Installation/Upgrade
    • If Your Installation or Upgrade Failed, Capture the Logs
    • Checking Installation Log Files
    • “The environment variable ‘perl5lib’ is set.” Message
    • “SEVERE: OUI-10029...” Message
    • Brocade API Switches Displaying Stale Data
    • SIM Connector Fails to Install for Single-Server Configurations
    • “Reverse Lookup Failed” Message (Windows only)
    • Re-installing the HP SIM Connector (If Your HP SIM User Name or Password is Incorrect or was Changed)
    • Increasing the time-out for the HP SIM Connector
    • Storage Essentials Menus Are Not Shown in HP SIM
    • NoSuchElement Error
    • Difficulty Displaying Storage Essentials Pages After Generating a Custom Certificate
    • Troubleshooting the Oracle Database (Windows)
      • Use Only the Installation Wizard (or Unix Scripts) to Install/Upgrade Oracle
      • Existing Oracle Database Is Detected
  • Configuring the Java Console
  • java.lang.SecurityException: Failed to validate one time key
  • “Data is late or an error occurred” Message
  • appstorm.<timestamp>.log Filled with Connection Exceptions
  • Receiving HTTP ERROR: 503 When Accessing the Management Server
    • Windows
    • Unix systems
    • Errors in the Logs
  • Permanently Changing the Port a CIM Extension Uses (UNIX Only)
  • Configuring UNIX CIM Extensions to Run Behind Firewalls
  • Volume Names from Ambiguous Automounts Are Not Displayed
  • Installing the Software Security Certificate
    • Installing the Certificate by Using Microsoft Internet Explorer 6.0
    • Changing the Security Certificate to Match the Name of the Server
      • Windows
      • and Linux
  • Troubleshooting Discovery and Discovery Data Collection
    • Troubleshooting Mode
    • Unable to discover Emulex host bus adapters
    • CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications
    • Configuring E-mail Notification for Discovery Data Collection
    • Increasing the Time-out Period and Number of Retries for Switches in Progress
    • “Connection to the Database Server Failed” Error
    • An Element is Not Listed on the Discovery Data Collection Page
    • DCOM Unable to Communicate with Computer
    • Duplicate Listings/Logs for Brocade Switches in Same Fabric
      • Duplicate listings: Targets tab
      • Duplicate Logs
    • Duplicate entries for the same element on the Discovery Data Collection page
    • Element Logs Authentication Errors During Discovery
    • EMC Device Masking Database Does Not Appear in Topology (AIX Only)
    • Management Server Does Not Discover Another Management Server's Database
    • Microsoft Exchange Drive Shown as a Local Drive
    • Unable to Discover Microsoft Exchange Servers
    • Nonexistent Oracle Instance Is Displayed
    • Requirements for Discovering Oracle
    • Do Not Run Overlapping Discovery Schedules
    • "This storage system uses unsupported firmware. ManagementClassName: class_name" Message
  • Troubleshooting Topology Issues
    • About the Topology
    • Undiscovered Hosts Display as Storage Systems
    • Solaris Machines Appear to Have Extra QLogic HBAs
    • No Stitching for Brocade Switches with Firmware 3.2.0
    • Link Between a Brocade Switch and a Host Disappears from the Topology
    • Incorrect Topology Sometimes Displayed for CNT Switches
    • Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration
    • A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly
    • Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error” During Discovery Data Collection
    • Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems
    • Unable to Monitor McDATA Switches
    • Unable to Detect a Host Bus Adapter
    • Navigation Tab Displays Removed Drives as Disk Drives
    • Unable to Obtain Information from a CLARiiON Storage System
    • Discovery Fails Too Slowly for a Nonexistent IP Address
    • “CIM_ERR_FAILED” Message
      • Re-establishing Communication with EFCM
    • CIM_ERR_FAILED When Trying to Activate a Zone Set Using McDATA SWAPI
    • Communicating with HiCommand Device Manager Over SSL
    • Unable to Discover a UNIX Host Because of DNS or Routing Issues
    • ERROR replicating APPIQ_EVAStorageVolume during Discovery Data Collection for an EVA array
    • Recalculating the Topology
  • Troubleshooting Provisioning
    • Cannot Access a Resource Owned by Another Controller
    • Error -56
    • “Can't delete this zone” Message
    • Changes in EFC Manager Requiring Discovery Data Collection
  • Troubleshooting CLI Errors
    • Using the CLI Command While Upgrading
    • NoSuchElement Error
  • Troubleshooting Hardware
    • About Swapping Host Bus Adapters
    • “Fork Function Failed” Message on AIX Hosts
    • Known Driver Issues
    • Known Device Issues
    • “mailbox command 17 failure status FFF7” Message
    • ”Process Has an Exclusive Lock” Message
• Index