Hp V3000 Users Manual

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b
Maintenance and Service
Guide

Compaq Presario V3000 Notebook PC
Document Part Number: 418333-002

April 2007

This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or
other countries. Intel, Core, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide
Compaq Presario V3000 Notebook PC
Second Edition: April 2007
First Edition: June 2006
Document Part Number: 418333-002

Safety warning notice

Å

WARNING: To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–19

2 Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–2
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–9
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . 2–10
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–14
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–17

Maintenance and Service Guide

v

Contents

3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8

Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
Display Assembly Components . . . . . . . . . . . . . . . 3–18
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27

4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .

vi

4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–7

Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.14 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.15 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–50
5.16 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Audio/Infrared Board . . . . . . . . . . . . . . . . . . . . . . 5–54
5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.20 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–67
5.23 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–70
5.24 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–78

Maintenance and Service Guide

vii

Contents

6 Specifications
A Screw Listing
B Backup and Recovery in Windows XP
C Backup and Recovery in Windows Vista
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index

viii

Maintenance and Service Guide

1
Product Description
The Compaq Presario V3000 Notebook PC offers advanced
modularity, Intel® Core™ Duo, Core Solo, and Celeron®
processors or AMD Turion™ 64 Mobile Technology and
Mobile AMD Sempron™ processors, and extensive multimedia
support.

Compaq Presario V3000 Notebook PC

Maintenance and Service Guide

1–1

Product Description

1.1 Features
■

The following processors are available, varying by
computer model:
❏ Intel Core Duo T7200 (2.00-GHz)
❏ Intel Core Duo T5600 (1.83-GHz)
❏ Intel Core Duo T5500 (1.66-GHz)
❏ Intel Core Duo T5200 (1.60-GHz)
❏ Intel Core Duo T2600 (2.16-GHz)
❏ Intel Core Duo T2500 (2.00-GHz)
❏ Intel Core Duo T2400 (1.83-GHz)
❏ Intel Core Duo T2250 (1.73-GHz)
❏ Intel Core Duo T2300 (1.66-GHz)
❏ Intel Core Duo T2350 (1.60-GHz)
❏ Intel Core Duo T2060 (1.60-GHz)
❏ Intel Core Duo T2050 (1.60-GHz)
❏ Intel Core Solo T1350 (1.80-GHz)
❏ AMD Turion Dual Core, TL-60 (2.0-GHz)
❏ AMD Turion 64, MK-36 (2.00-GHz)
❏ AMD Turion TL-56 (1.80-GHz)
❏ AMD Turion ML-52 1.60-Ghz
❏ AMD Turion ML-50 1.60-GHz
❏ Mobile AMD Sempron 3500+ (1.80-GHz)
❏ Mobile AMD Sempron 3400+ (1.80-GHz)
❏ Mobile AMD Sempron 3200+ (1.60-GHz)

1–2

■

14.1-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model

■

160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
Maintenance and Service Guide

Product Description

■

256-MB DDR synchronous DRAM (SDRAM) at 667 MHz
and 533 MHz, expandable to 2.0 GB

■

Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model

■

Full-size Windows keyboard with embedded numeric keypad

■

TouchPad pointing device with on/off button and dedicated
two-way scroll zone

■

Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack

■

Integrated high-speed 56K modem with RJ-11 jack

■

Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device

■

Support for ExpressCard

■

External 65-watt or 90-watt AC adapter with 3-wire power
cord

■

6-cell or 12-cell Li-Ion battery

■

Stereo speakers with volume up and down buttons

■

Integrated microphone (select models only)

■

Support for the following optical drives:
❏ DVD/CD-RW Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive

with LightScribe
■

Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Consumer infrared lens
❏ Docking (select models only)
❏ ExpressCard

Maintenance and Service Guide

1–3

Product Description

❏ External monitor
❏ IEEE 1394 digital (select models only)
❏ Memory Reader (select models only)
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out (select models only)
❏ Universal Serial Bus (USB) v. 2.0

1–4

Maintenance and Service Guide

Product Description

1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.5, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.

Maintenance and Service Guide

1–5

Product Description

1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:

1–6

■

Standby

■

Hibernation

■

Setting customization by the user

■

Hotkeys for setting the level of performance

■

Battery calibration

■

Lid switch standby/resume

■

Power button

■

Advanced Configuration and Power Management (ACPM)
compliance

Maintenance and Service Guide

Product Description

1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.

Front Components

Table 1-1
Front Components
Item

Component

Function

1

Wireless switch
(select models only)

Turns the wireless feature on or off, but
does not create a wireless connection.
establish a wireless connection,
✎ To
a wireless network must already be
set up.

2

Wireless light
(select models only)

Blue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: An integrated wireless device is
turned off.

3

Consumer infrared
lens
(select models only)

Links the computer to the HP Remote
Control (select models only).

4

Audio-in
(microphone) jack

Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.

5

Audio-out
(headphone) jack

Produce sound when connected to optional
powered stereo speakers, headphones, ear
buds, a headset, or television audio.

Maintenance and Service Guide

1–7

Product Description

The external components on the right side of the computer
are shown below and described in Table 1-2.

Right-Side Components

Table 1-2
Right-Side Components
Item

Component

Function

1

Optical drive

Reads an optical disc.

2

USB ports (2)

Connect optional USB devices.

3

RJ-11 (modem) jack

Connects a modem cable.

4

Power connector

Connects an AC adapter.

5

Security cable slot

Attaches an optional security cable to the
computer.
security cable is designed to act
✎ The
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.

1–8

Maintenance and Service Guide

Product Description

The external components on the left side of the computer are
shown below and described in Table 1-3.

Left-Side Components

Maintenance and Service Guide

1–9

Product Description

Table 1-3
Left-Side Components
Item

Component

Function

1

S-Video-out jack

Connects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.

2

External monitor port

Connects an external VGA monitor or
projector.

3

Expansion port 3

Connects the computer to an optional
expansion product.
computer has only one
✎ The
expansion port. The term

expansion port 3 describes the
type of expansion port.
4

RJ-45 (network) jack

Connects a network cable.

5

USB port

Connects an optional USB device.

6

1394 port

Connects an optional IEEE 1394 or 1394a
device, such as a camcorder.

7

Memory Reader

Supports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xD-Picture Card
(XD), xDPicture Card (XD) Type M.

8

Memory Reader light

On: A digital card is being accessed.

9

ExpressCard slot

Supports optional ExpressCard/54 cards.

1–10

Maintenance and Service Guide

Product Description

The computer keyboard components are shown below and
described in Table 1-4.

Keyboard Components

Maintenance and Service Guide

1–11

Product Description

Table 1-4
Keyboard Components
Item

Component

Function

1

Function keys (12)

Execute frequently used system functions
when pressed in combination with the fn
key.

2

caps lock key

Enables caps lock and turns on the
caps lock light.

3

fn key

Executes frequently used system
functions when pressed in combination
with a function key or the esc key.

4

Windows logo key

Displays the Microsoft Windows Start
menu.

5

Windows
applications key

Displays a shortcut menu for items
beneath the pointer.

6

Arrows keys

Move the cursor around the screen.

7

Embedded numeric
keypad keys (15)

Can be used like the keys on an external
numeric keypad.

8

num lock key

Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

1–12

Maintenance and Service Guide

Product Description

The computer top components are shown below and described in
Table 1-5.

Top Components

Table 1-5
Top Components
Item

Component

Function

1

Power button

When the computer is
■ Off, press to turn on the computer.
■ On, press to enter hibernation.
■ In standby, briefly press to exit standby.
■ in hibernation, briefly press to
exit hibernation.

2

Speakers (2)

Produce sound.

Maintenance and Service Guide

1–13

Product Description

Table 1-5
Top Components (Continued)
Item

Component

Function

3

Media button

If QuickPlay is not installed and the
computer is
■ On, the media button opens the music
program or Media menu, allowing you to
select a multimedia program.
■ Off, the media button does not function.
■ In standby, the media button resumes
from standby into Windows.
If QuickPlay is installed and the computer is
■ On, the media button opens the music
program or Media menu, allowing you to
select a multimedia program.
■ Off, the media button opens the music
program or the Media menu, allowing
you to select a multimedia program.
■ In standby, the media button resumes
from standby into Windows.
media button does not affect the
✎ The
hibernation file or the procedure for
restoring from hibernation.

4

Volume mute button

Mutes and restores speaker sound.

5

Volume scroll zone

Adjusts volume. Slide your finger to the left
to decrease volume and to the right to
increase volume. Alternatively, you can tap
the left half of the scroll zone to decrease
volume, or you can tap the right half of the
scroll zone to increase volume.

1–14

Maintenance and Service Guide

Product Description

The computer TouchPad components are shown below and
described in Table 1-6.

TouchPad Components

Maintenance and Service Guide

1–15

Product Description

Table 1-6
TouchPad Components
Item

Component

Function

1

TouchPad light

Blue: TouchPad is enabled.
Amber: TouchPad is disabled.

2

TouchPad

Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.

3

TouchPad horizontal
scroll zone

Scrolls left or right.

4

Left and right
TouchPad buttons

Function like the left and right buttons on an
external mouse.

5

TouchPad vertical
scroll zone

Scrolls up or down.

6

TouchPad on/off
button

Enables/disables the TouchPad.

1–16

Maintenance and Service Guide

Product Description

The external components on the bottom of the computer
are shown below and described in Table 1-7.

Bottom Components

Table 1-7
Bottom Components
Item

Component

Function

1

Battery bay

Holds the battery.

2

Battery release latch

Releases the battery from the battery
bay.

3

Optical drive

Reads an optical disc.

4

Hard drive bay

Holds the hard drive.

Maintenance and Service Guide

1–17

Product Description

Table 1-7
Bottom Components (Continued)
Item

Component

Function

5

vents (4)

Enable airflow to cool internal
components.
computer fan starts up
✎ The
automatically to cool internal
components and prevent
overheating. It is normal for the
internal fan to cycle on and off
during routine operation.

6

Memory module
compartment

Contains the memory module slots.

7

Mini Card compartment

Holds a wireless LAN device
(select models only).
prevent an unresponsive
✎ To
system and the display of a
warning message, replace with
only a Mini Card device
authorized for use in the
computer by the governmental
agency that regulates wireless
devices in your country. If you
replace the device and then
receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care through
the Help and Support Center.

1–18

Maintenance and Service Guide

Product Description

1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:

Ä

■

AMD Turion and Mobile AMD Sempron processors or
Intel Core Duo, Core Solo, Celeron processors

■

Audio

■

Display

■

ExpressCard

■

Fan

■

Hard drive

■

Keyboard and TouchPad

■

Memory module

■

Mini Card modules

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.

Maintenance and Service Guide

1–19

2
Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.

2.1 Setup Utility in Windows XP
The Setup Utility is a ROM-based information and customization
utility that can be used even when your Windows operating
system is not working or will not load.
The utility reports information about the computer and provides
settings for startup, security, and other preferences.
1. Turn on or restart the computer in Windows.
2. Before Windows opens and while the “Press  to enter
setup” prompt is displayed in the lower-left corner of the
screen, press f10.

Maintenance and Service Guide

2–1

Troubleshooting

Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of
the Setup Utility. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press f10 while the prompt, “Press 
to enter setup,” is displayed in the lower-left corner of the
screen.
2. Use the arrow keys to select System Configuration >
Language, and then press enter.
3. Press f5 or f6 (or use the arrow keys) to select a language, and
then press enter to select a language.
4. When a confirmation prompt with your preference selected
is displayed, press enter to save your preference.
5. To set your preferences and exit the Setup Utility, press f10
and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in
Windows.

2–2

Maintenance and Service Guide

Troubleshooting

Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not
support the TouchPad. Navigation and selection are by keystroke.
■

To choose a menu or a menu item, use the arrow keys.

■

To choose an item in a drop-down list or to toggle a field,
for example an Enable/Disable field, use either the arrow
keys or f5 or f6.

■

To select an item, press enter.

■

To close a text box or return to the menu display, press f1.

■

To display additional navigation and selection information
while the Setup Utility is open, press f1.

Displaying System Information
The following procedure explains how to display system
information in the Setup Utility. If the Setup Utility is not open,
begin at step 1. If the Setup Utility is open, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press f10 while the prompt, “Press 
to enter setup,” is displayed in the lower-left corner of the
screen.
2. Access the system information by using the Main menu.
3. To close the Setup Utility without changing any settings, use
the arrow keys to select Exit > Exit Discarding Changes,
and then press enter. (The computer restarts in Windows.)

Maintenance and Service Guide

2–3

Troubleshooting

Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility
default settings. If the computer is not in the Setup Utility, begin
at step 1. If the computer is in the Setup Utility, begin at step 2.
1. To open the Setup Utility, turn on or restart the computer in
Windows, and then press f10 while the prompt, “Press 
to enter setup,” is displayed in the lower-left corner of the
screen.
2. Select Exit > Load Setup Defaults, and then press f10.
3. When the Setup Confirmation is displayed, press enter to save
your preferences.
4. To set your preferences and exit the Setup Utility, press f10,
and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the
Setup Utility and go into effect when the computer restarts.
password, security, and language settings are not changed
✎ Your
when you restore the factory default settings.

2–4

Maintenance and Service Guide

Troubleshooting

Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for
all users. For more information about the Setup Utility features
recommended for advanced users only, refer to the Help and
Support Center, which is accessible only when the computer is in
Windows.
The Setup Utility features available for advanced users include a
hard drive self-test, a Network Service Boot, and settings for boot
order preferences.
The “ to boot from LAN” message that is displayed in the
lower-left corner of the screen each time the computer is started
or restarted in Windows or restored from hibernation is the
prompt for a Network Service Boot.
The “Press  to change boot order” message that is
displayed in the lower-left corner of the screen each time the
computer is started or restarted in Windows or restored from
hibernation is the prompt to change the boot order.

Maintenance and Service Guide

2–5

Troubleshooting

Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
■

To close the Setup Utility and save your changes from the
current session, use either of the following procedures:
❏ Press f10, and then follow the instructions on the screen.

– or –
❏ If the Setup Utility menus are not visible, press esc to

return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option
to return to the Setup Utility. When you use the Exit
Saving Changes procedure, the Setup Utility closes when
you press enter.
■

To close the Setup Utility without saving your changes from
the current session:
If the Setup Utility menus are not visible, press esc to return
to the menu display. Then use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.

After the Setup Utility closes, the computer restarts in Windows.

Setup Utility Menus
The menu tables in this section provide an overview of Setup
Utility options.
of the Setup Utility menu listed in this chapter may not
✎ Some
be supported by your computer.

2–6

Maintenance and Service Guide

Troubleshooting

Main Menu
Table 2-1
Main Menu
Select

To Do This

System Information

■
■
■

View and change the system time and date.
View identification information about the
computer.
View specification information about the
processor, memory size, system BIOS, and
keyboard controller version (select models
only).

Security Menu
Table 2-2
Security Menu
Select

To Do This

Administrator password

Enter, change, or delete an administrator
password.

Power-on password

Enter, change, or delete a power-on password.

Maintenance and Service Guide

2–7

Troubleshooting

System Configuration Menu
Table 2-3
System Configuration Menu
Select

To Do This

Language Support

Change the Setup Utility language.

Embedded WLAN Device
Radio

Enable/disable an embedded wireless LAN
device.

Embedded Bluetooth
Device (select models only)

Enable/disable an embedded Bluetooth device
(select models only).

Enhanced SATA support
(select models only)

Enable/disable enhanced SATA mode.

Boot Options

Set the following boot options:
■ f10 and f12 Delay (sec.)—Set the delay for the
f10 and f12 functions of the Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from
CD-ROM.
■ Floppy boot—Enable/disable boot from Floppy.
■ Internal Network Adapter boot—Enable/disable
boot from Internal Network Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ ATAPI CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter

2–8

Maintenance and Service Guide

Troubleshooting

Diagnostics Menu
Table 2-4
Diagnostics Menu
Select

To Do This

Hard Disk Self Test

Run a comprehensive self-test on the hard drive.

2.2 Setup Utility in Windows Vista
The Setup Utility is a ROM-based information and customization
utility that can be used even when your Windows® operating
system is not working or will not load.
fingerprint reader (select models only) does not work
✎ The
when accessing the Setup Utility.
The utility reports information about the computer and provides
settings for startup, security, and other preferences.
To start the Setup Utility:
1. Turn on or restart the computer.
2. Before Windows opens and while “Press  to enter
setup” is displayed in the lower-left corner of the screen,
press f10.

Maintenance and Service Guide

2–9

Troubleshooting

Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of
the Setup Utility. If the Setup Utility is not already running, begin
at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press f10 while “Press  to enter setup” is displayed
in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration >
Language, and then press enter.
3. Press f5 or f6 (or use the arrow keys) to select a language, and
then press enter to select a language.
4. When a confirmation prompt with your preference selected
is displayed, press enter to save your preference.
5. To set your preferences and exit the Setup Utility, press f10
and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in
Windows.

Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not
support the TouchPad. Navigation and selection are by keystroke.

2–10

■

To choose a menu or a menu item, use the arrow keys.

■

To choose an item in a drop-down list or to toggle a field,
for example an Enable/Disable field, use either the arrow
keys or f5 or f6.

■

To select an item, press enter.

■

To close a text box or return to the menu display, press esc.

■

To display additional navigation and selection information
while the Setup Utility is open, press f1.

Maintenance and Service Guide

Troubleshooting

Displaying System Information
The following procedure explains how to display system
information in the Setup Utility. If the Setup Utility is not open,
begin at step 1. If the Setup Utility is open, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press f10 while “Press  to enter setup” is displayed
in the lower-left corner of the screen.
2. Access the system information by using the Main menu.
3. To exit the Setup Utility without changing any settings, use
the arrow keys to select Exit > Exit Discarding Changes,
and then press enter. (The computer restarts in Windows.)

Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility
default settings. If the Setup Utility is not already running, begin
at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and
then press f10 while “Press  to enter setup” is displayed
in the lower-left corner of the screen.
2. Select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter to save
your preferences.
4. To set your preferences and exit the Setup Utility, press f10,
and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the
Setup Utility and go into effect when the computer restarts.
password, security, and language settings are not changed
✎ Your
when you restore the factory default settings.

Maintenance and Service Guide

2–11

Troubleshooting

Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for
all users. For more information about the Setup Utility features
recommended for advanced users only, refer to Help and Support,
which is accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a
hard drive self-test, a Network Service Boot, and settings for boot
order preferences.
The “ to boot from LAN” message that is displayed in the
lower-left corner of the screen each time the computer is started
or restarted in Windows is the prompt for a Network Service
Boot.
The “Press  to change boot order” message that is
displayed in the lower-left corner of the screen each time the
computer is started or restarted in Windows is the prompt to
change the boot order.

2–12

Maintenance and Service Guide

Troubleshooting

Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
■

To close the Setup Utility and save your changes from the
current session, use either of the following procedures:
❏ Press f10, and then follow the instructions on the screen.

– or –
❏ If the Setup Utility menus are not visible, press esc to

return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option
to return to the Setup Utility. When you use the Exit
Saving Changes procedure, the Setup Utility closes when
you press enter.
■

To close the Setup Utility without saving your changes from
the current session:
If the Setup Utility menus are not visible, press esc to return
to the menu display. Then use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.

After the Setup Utility closes, the computer restarts in Windows.

Maintenance and Service Guide

2–13

Troubleshooting

Setup Utility Menus
The menu tables in this section provide an overview of Setup
Utility options.
of the Setup Utility menu listed in this chapter may not
✎ Some
be supported by your computer.

Main Menu
Table 2-5
Main Menu
Select

To Do This

System Information

■
■
■

View and change the system time and date.
View identification information about the
computer.
View specification information about the
processor, memory size, system BIOS, and
keyboard controller version (select models only).

Security Menu
Table 2-6
Security Menu
Select

To Do This

Administrator password

Enter, change, or delete an administrator
password.

Power-on password

Enter, change, or delete a power-on password.

2–14

Maintenance and Service Guide

Troubleshooting

System Configuration Menu
Table 2-7
System Configuration Menu
Select

To Do This

Language Support

Change the Setup Utility language.

Enhanced SATA support
(select models only)

Enable/disable enhanced SATA mode.

Boot Options

Set the following boot options:
f10 and f12 Delay (sec.)—Set the delay for the
f10 and f12 functions of the Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from
CD-ROM.
■ Floppy boot—Enable/disable boot from Floppy.
■ Internal Network Adapter boot—Enable/disable
boot from Internal Network Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ ATAPI CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
■

Button Sound
(select models only)

Enable/disable the Quick Launch Button tapping
sound.

Video memory up to
(select models only)

Select the amount of video memory.

Maintenance and Service Guide

2–15

Troubleshooting

Diagnostics Menu
Table 2-8
Diagnostics Menu
Select

To Do This

Hard Disk Self Test

Run a comprehensive self-test on the hard drive.
models with two hard drives, this
✎ On
menu option is called the Primary Hard
Disk Self Test.

Secondary Hard Disk Self
Test (select models only)

2–16

Run a comprehensive self-test on a secondary
hard drive.

Maintenance and Service Guide

Troubleshooting

2.3 Troubleshooting Flowcharts
Table 2-9
Troubleshooting Flowcharts Overview
Flowchart

Description

2.1

“Flowchart 2.1—Initial Troubleshooting”

2.2

“Flowchart 2.2—No Power, Part 1”

2.3

“Flowchart 2.3—No Power, Part 2”

2.4

“Flowchart 2.4—No Power, Part 3”

2.5

“Flowchart 2.5—No Power, Part 4”

2.6

“Flowchart 2.6—No Video, Part 1”

2.7

“Flowchart 2.7—No Video, Part 2”

2.8

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

2.9

“Flowchart 2.9—No Operating System (OS) Loading”

2.10

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

2.11

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

2.12

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

2.13

“Flowchart 2.13—No OS Loading, Diskette Drive”

Maintenance and Service Guide

2–17

Troubleshooting

Table 2-9
Troubleshooting Flowcharts Overview (Continued)
Flowchart

Description

2.14

“Flowchart 2.14—No OS Loading, Optical Drive”

2.15

“Flowchart 2.15—No Audio, Part 1”

2.16

“Flowchart 2.16—No Audio, Part 2”

2.17

“Flowchart 2.17—Nonfunctioning Device”

2.18

“Flowchart 2.18—Nonfunctioning Keyboard”

2.19

“Flowchart 2.19—Nonfunctioning Pointing Device”

2.20

“Flowchart 2.20—No Network/Modem Connection”

2–18

Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.

N
Go to
Is there
power?

“Flowchart
2.2—No Power,
Part 1.”

Y
N
Check
LED board,
speaker
connections.

Beeps,
LEDs, or error
messages?

N

Y

Go to

All drives
working?

N
Go to
Is there video?
(no boot)

Y

“Flowchart
2.6—No Video,
Part 1.”

N
Keyboard/
pointing
device
working?

Y
N
Go to
Is the OS
loading?

N
Go to
Is there
sound?

Y

“Flowchart
2.9—No Operating
System (OS)
Loading.”

Y

“Flowchart
2.15—No Audio,
Part 1.”

Y

Maintenance and Service Guide

“Flowchart
2.17—Nonfunctioning Device.”

Go to
“Flowchart
2.18—Nonfunctioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”

N
Connecting
to network
or modem?

Y

Go to
“Flowchart
2.20—No
Network/Modem
Connection.”

End

2–19

Troubleshooting

Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).

Remove from
docking device
(if applicable).

N

N

Power up
on battery
power?

Go to

Power up
on battery
power?

Reset
power.*

“Flowchart
2.3—No Power,
Part 2.”

Y

Y
N

N

Power up
on AC
power?

Power up
on AC power?

Reset
power.*

Y

Go to
“Flowchart
2.4—No Power,
Part 3.”

Y
Y
Power up in
docking
device?

Done

*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the computer can be
reset using the standby switch and either
the lid switch or the main power switch.

N
1. Reseat the power cables in the docking
device and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.

Y
Done

2–20

N
Power up
in docking
device?

Go to
“Flowchart
2.8—Nonfunctioning
Docking Device
(if applicable).”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”

Visually check for
debris in battery
socket and clean
if necessary.

Y
Power on?

Done

N
Check battery by
recharging it,
moving it to
another computer,
or replacing it.

N
Replace
power supply
(if applicable).

Power on?

Y
N
Go to
Done

Power on?

“Flowchart
2.4—No Power,
Part 3.”

Y

Done

Maintenance and Service Guide

2–21

Troubleshooting

Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”

Plug directly
into AC outlet.

Y
Power LED
on?

Done

N
Reseat AC adapter
in computer and
at power source.

Y
Done

Power on?

N

External

N
Try different
outlet.

Power outlet
active?

Y

Internal or
external AC
adapter?

Replace external
AC adapter.

N

Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”

Replace
power cord.

Power on?

Y
Y
Done
Power on?

Done

N

2–22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”

Open
computer.

Y
Loose or
damaged
parts?

N

Reseat loose
components and
boards and
replace damaged
items.

Close
computer and
retest.

N
Power on?

Y

Done

Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.

Maintenance and Service Guide

2–23

Troubleshooting

Flowchart 2.6—No Video, Part 1
No video.

Docking Device
Go to

Stand-alone
or docking
device?

*NOTE: To change from internal to
external display, use the hotkey
combination.

“Flowchart
2.7—No Video,
Part 2.”

Stand-alone
Internal or
external
display*?

Y
Adjust
brightness.

A

Adjust
brightness.

Press lid
switch to ensure
operation.

Y
Video OK?

Done

N

Internal

External

Video OK?

Y
Done

N

Video OK?

Done

N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board

Check for bent
pins on cable.

N
Video OK?

Y

Internal and
external
video OK?

Replace
system
board.

Y
Done

2–24

N
Try
another
display.

Done

Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”

Remove
computer from
docking device,
if connected.

Adjust
display
brightness.

Check brightness
of external
monitor.

N

Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”

Video OK?

Y

Video OK?

Done

N
Check that computer is properly
seated in docking device,
for bent pins on cable,
and for monitor connection.

Try another
external
monitor.

Y
Video OK?

Y
Internal
and external
video OK?

Done

Done

N

N

Go to
Adjust external
monitor display.

Maintenance and Service Guide

“Flowchart
2.8—Nonfunctioning
Docking Device
(if applicable).”

2–25

Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.

Reseat power
cord in docking
device and
power outlet.

Check voltage
setting on docking
device.

Reinstall
computer into
docking device.

Y

Reset monitor
cable connector at
docking device.

Docking
device
operating?

N

Y
Docking
device
operating?

N

Done

Done

Test replacement
docking device with
new computer.

Remove computer,
replace docking
device.

2–26

Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*

Reseat power
cord in docking
device and
power outlet.

No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”

No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”

No OS loading from optical drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”

No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”

*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.

Maintenance and Service Guide

2–27

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.

Y
Nonsystem
disk message?

N

Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

Reseat
external
hard drive.

Y
OS loading?

Done

N
N
Boot
from
CD?

N

Y

Boot
from
diskette?

Check the Setup
utility for correct
booting order.

Y
Change boot
priority through
the Setup Utility
and reboot.

N
Boot
from
hard drive?

N

Y

Boot
from
hard drive?

Done

Y

2–28

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”

Reseat
hard drive.

N
1. Replace
hard drive.
2. Replace system
board.

Disc or
diskette in
drive?

Y

Y
Hard drive
accessible?

Done

N
Remove disc or
diskette and
reboot.

Run FDISK.

Y
Boot
from
hard drive?

N
Done

N

Hard drive
partitioned?

Y
N

Y

N

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Boot
from diskette
drive?

Create partition,
and then format
hard drive to
bootable
C:\ prompt.

Hard drive
formatted?

Format hard drive
and bring to
a bootable
C:\ prompt.

Computer
booted?

Load OS using
Operating System disc
(if applicable).

Y

N
Y

Hard drive
accessible?

Y

Done

N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

Maintenance and Service Guide

Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

2–29

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

N
System
files on hard
drive?

Install OS
and reboot.

Y
Y

Y

Virus
on
hard drive?

OS
loading from
hard drive?

Clean virus.

N

Done

N
Y

Run SCANDISK and
check for
bad sectors.

Diagnostics on
disc or diskette?

Replace
hard drive.

N
N
Can bad
sectors
be fixed?

Run diagnostics
and follow
recommendations.

Replace
hard drive.

Y
N
Boot from
hard drive?

Fix bad
sectors.

Replace
hard drive.

Y
Done

2–30

Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.

Reseat
diskette drive.

OS
loading?

Done

N

Y

N
Bootable
diskette
in drive?

Nonsystem
disk message?

N

Y
N

Check diskette
for system files.
Try different
diskette.

Go to

Boot
from another
device?

“Flowchart
2.17—Nonfunctioning Device.”

Y

Y
N
Diskette
drive enabled
in the Setup
utility?

Nonsystem
disk error?
Enable drive
and cold boot
computer.

N

Replace the following
components
individually, retesting
after each
replacement:
■

Y

Diskette drive

Y
Y

N

Install bootable
diskette and
reboot computer.

Is diskette
drive boot
order
correct?

Change boot
priority using
the Setup Utility.

OS
loading?

Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for

Done

N

instructions.

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

2–31

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive
Y

No OS
loading from
CD-ROM or
DVD-ROM drive.

N

Install bootable
disc and
reboot
computer.

Bootable
disc in
drive?

Disc
in drive?

Y

N
Install
bootable disc.

Try another
bootable disc.

Y
Boots from
CD or DVD?

Done

N
Y
Boots from
CD or DVD?

Reseat
drive.

Done

N
N
Booting
from another
device?

Y
Y
Booting
order
correct?

N

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Reset the computer.
Refer to

Go to

Section 1.2,
“Resetting the
Computer,” for

“Flowchart
2.17—Nonfunctioning
Device.”

instructions.
Correct boot
order using
the Setup Utility.

2–32

Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.

No audio.

Audio?

Done

N

N

Y
Computer in
docking device
(if applicable)?

Go to
Internal
audio?

Undock

N

“Flowchart
2.16—No Audio,
Part 2.”

Y
Go to
Replace the
docking device.

“Flowchart
2.16—No Audio,
Part 2.”

Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Audio?

Done

N

Maintenance and Service Guide

2–33

Troubleshooting

Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”

N
Audio
driver in OS
configured?

Reload
audio drivers.

Y
N
Correct
drivers for
application?

Load drivers and
set configuration
in OS.

Y
Connect to
external
speaker.

N
Audio?

Y

Replace audio
board and
speaker
connections
in computer
(if applicable).

Y
Audio?

Done

N

Replace the following components
individually, retesting after each
replacement:
■

2–34

Internal speakers

Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.

Reseat
device.

Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins
or other damage.

Y
Clear
CMOS.

Fix or
replace
broken item.

Any physical
device detected?

N
Go to
Reattach device.
Close computer,
plug in power,
and reboot.

“Flowchart
2.9—No
Operating System
(OS) Loading.”

Replace hard drive.

N
Device
boots
properly?

N
Replace NIC.
If integrated NIC,
replace system
board.

Y

Device
boots
properly?

Y

Done

Maintenance and Service Guide

Replace diskette
drive.

Done

2–35

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.

Connect computer
to good external
keyboard.

N
External
device
works?

Replace
system
board.

Y
Reseat internal
keyboard
connector
(if applicable).

N
Keyboard
operating
properly?

Replace internal
keyboard or
cable.

Y
Y
Keyboard
operating
properly?

Done

Done

N
Replace
system
board.

2–36

Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device
Pointing device
not operating
properly.

Connect computer
to good external
pointing device.

N
Replace
system
board.

External
device
works?

Y
Reseat internal
pointing device
connector
(if applicable).

N
Replace internal
pointing device
or cable.

Pointing device
operating
properly?

Y
Y
Pointing device
operating
properly?

Done

Done

N
Replace
system
board.

Maintenance and Service Guide

2–37

Troubleshooting

Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.

N
Replace jack
or have jack
activated.

Network
or modem jack
active?

Y
Y
Connect
to nondigital
line.

Digital
line?

N
Y

N
NIC/modem
configured
in OS?

Network
or modem
connection
working?

Reload
drivers and
reconfigure.

Done

N

Y
Disconnect all
power from
the computer
and open.

Replace
NIC/modem
(if applicable).

Reseat NIC/modem
(if applicable).

Network
or modem
connection
working?

Y
Done

N
Replace
system
board.

2–38

Maintenance and Service Guide

3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.

3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.

Serial Number Location

Maintenance and Service Guide

3–1

Illustrated Parts Catalog

3.2 Computer Major Components

Computer Major Components

3–2

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number

Item

Description

1

14.0-inch, WXGA display assembly (includes
wireless antenna transceivers and cables)

417049-001

to Section 3.3, “Display Assembly Components,” for
✎ Refer
display assembly internal component spare part number
information.
2

Switch covers (include wireless button and light)
For use with full-featured computer models
For use with defeatured computer models

417077-001
417078-001

3

Power button board (includes power button
board cable)

430475-001

4

Keyboards
For use only with computer models using Intel processors
Belgium
Brazil
Denmark
European
France
French Canada
Germany
Greece
International
Israel
Italy
Japan
Korea
Latin America

441317-A41
441317-201
441317-081
441317-021
441317-051
441317-121
441317-041
441317-DJ1
441317-B31
441317-BB1
441317-061
441317-291
441317-AD1
441317-161

Maintenance and Service Guide

Nordic
Norway
Portugal
Russia
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States

441317-DH1
441317-091
441317-131
441317-251
441317-171
441317-071
441317-101
441317-111
441317-AB1
441317-281
441317-141
441317-031
441317-001

3–3

Illustrated Parts Catalog

Computer Major Components

3–4

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number

Item

Description

4

Keyboards (Continued)
For use only with computer models using AMD processors
Denmark
France
French Canada
Germany
International
Italy
Korea

5

417069-081
417069-051
417069-121
417069-041
417069-B31
417069-061
417069-AD1

Latin America
Norway
Spain
Sweden/Finland
Thailand
The United States

417069-161
417069-091
417069-071
417069-031
417069-281
417069-001

Top covers (include TouchPad)
For use with full-featured computer models
For use with defeatured computer models

417091-001
430468-001

Top cover rear strips (not illustrated)
For use with full-featured computer models
For use with defeatured computer models
6a
6b

7

8a
8b
8c
8d

430466-001
417088-001

TouchPad
TouchPad bracket

430464-001

TouchPad cable (not illustrated)

417082-001

Speaker assembly

417089-001

Plastics Kit

417074-001

Includes:
ExpressCard slot bezel
Hard drive cover (includes 2 captive screws, secured by C-clips)
Memory module compartment cover (includes 2 captive screws,
secured by C-clips)
Mini Card compartment cover (includes 1 captive screws, secured by
a C-clip)

Maintenance and Service Guide

3–5

Illustrated Parts Catalog

Computer Major Components

3–6

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Item

Description

9a

Modem modules (include modem module cable)
For use with computer models using Intel processors
For use with computer models using AMD processors

Spare Part
Number

417083-001
431852-001

9b

Modem module cable

10

ExpressCard assembly

11

System boards

417112-001

For use with computer models using Intel processors:
■ PM/G72M-V for use with full-featured computer
models
■ GM for use with full-featured computer models
■ GMZ for use with defeatured computer models
■ PM/G72M-Z for use with full-featured models
■ dv2100 for use with full-featured computer models
■ GML for use with defeatured computer models
■ dv2100 for use with defeatured computer models
■ 943GML for use with defeatured computer models

417035-001
417036-001
417037-001
440777-001
440768-001
440779-001
440769-001
446320-001

For use with computer models using AMD processors:
■ For use with full-featured computer models
■ For use with defeatured computer models

431483-001
431844-001

12

Wireless switch board (includes wireless switch
board cable)

417092-001

13

Audio/infrared board (includes audio/infrared
board cable)

430465-001

Maintenance and Service Guide

3–7

Illustrated Parts Catalog

Computer Major Components

3–8

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Item

Description

14

Processors (include thermal pad)

15

Spare Part
Number

Intel Core Duo T7200 (2.00-GHz), use with V3200
Intel Core Duo T5600 (1.83-GHz), use with V3200
Intel Core Duo T5500 (1.66-GHz), use with V3200
Intel Core Duo T5200 (1.60-GHz), use with V3200
Intel Core Duo T2600 (2.16-GHz)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2250 (1.73-GHz)
Intel Core Duo T2300 (1.66-GHz)
Intel Core Duo T2350 (1.60-GHz), use with V3200
Intel Core Duo T2060 (1.60-GHz), use with V3200
Intel Core Duo T2050 (1.60-GHz)

435849-001
435848-001
437780-001
437781-001
417044-001
417043-001
417042-001
430455-001
417041-001
440781-001
441610-001
430454-001

Intel Core Solo T1350 (1.80-GHz)

430456-001

Intel Celeron M 440 (1.86-GHz), use with V3200
Intel Celeron M 430 (1.73-GHz), use with V3200

440780-001
435851-001

AMD Turion Dual Core, TL-60, 2.0-GHz, use with
dv2200
AMD Turion 64, MK-36, 2.00-GHz, use with V3200
AMD Turion TL-56, 1.80-GHz
AMD Turion ML-52 1.60-GHz
AMD Turion ML-50 1.60-GHz

440771-001

Mobile AMD Sempron 3500+ (1.80-GHz), use with
V3200
Mobile AMD Sempron 3400+ (1.80-GHz)
Mobile AMD Sempron 3200+ (1.60-GHz)

435838-001

Bluetooth® module (includes Bluetooth
module cable)

Maintenance and Service Guide

438210-001
435837-001
431846-001
431845-001

431849-001
431484-001
397923-002

3–9

Illustrated Parts Catalog

Computer Major Components

3–10

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Item

Description

16

Fan/heat sink assemblies (include thermal pads)

Spare Part
Number

For use with computer models using Intel processors:

17

■ For use on UMA system boards

430463-001

■ For use on discrete system boards

417081-001

For use with computer models using AMD processors

431851-001

Fan/heat sink assembly mounting bracket
(not illustrated)

417114-001

Power connector cables
For use with UMA system boards
For use only with computer models using Intel
processors

18

USB board (includes USB board cable)

19

Base enclosures

20

430462-001
430461-001
417085-001

For use with full-featured computer models
For use with defeatured computer models

417094-001
430470-001

Rubber Feet Kit (includes computer feet, not
illustrated)

417096-001

Batteries
12-cell, 8.8-Ahr
6-cell, 4.0-Ahr
6-cell, 2.55-Ahr
6-cell, 2.2-Ahr

Maintenance and Service Guide

417067-001
417066-00
441611-001
440772-001

3–11

Illustrated Parts Catalog

Computer Major Components

3–12

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Item

Description

21

Hard drives (include frame and connector)

Spare Part
Number

For use only with computer models using Intel processors:
5400-rpm, 160-GB
5400-rpm, 120-GB

442171-001
417059-001

For use with all computer models:
5400-rpm, 120-GB
5400-rpm, 100-GB
5400-rpm, 80-GB
5400-rpm, 60-GB
5400-rpm, 40-GB
22

RTC battery

23

Optical drives (include bezel)
DVD/CD-RW Combo Drive
DVD±RW/R and CD-RW Double-Layer Combo Drive
DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe

24

417059-001
417058-001
417057-001
417056-001
430460-001
417076-001

417063-001
417064-001
417065-001

Memory modules, 1-DIMM, DDR2
PC2-5300, 667-MHz
1024 MB
512 MB
256 MB

417055-001
417054-001
417503-001

PC2-4200, 533-MHz
1024 MB
512 MB
256 MB

417052-001
417051-001
417050-001

Maintenance and Service Guide

3–13

Illustrated Parts Catalog

Computer Major Components

3–14

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number

Item

Description

25

Mini Card modules
■ 802.11b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries
or regions are categorized as most of the world
(MOW 1).
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei

Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong

Panama
India
Indonesia
Malaysia
Mexico
New Zealand

■ 802.11b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries
or regions are categorized as most of the world
(MOW 2).
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark

Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon

Maintenance and Service Guide

The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco

409407-001

Paraguay
Saudi
Arabia
Taiwan
The United
States
Vietnam
409407-002

The
Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan

3–15

Illustrated Parts Catalog

Computer Major Components

3–16

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number

Item

Description

25

Mini Card modules (Continued)
For use with computer models using Intel processors:
■ 802.11a/b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries
or regions are categorized as the rest of the world
(ROW).
China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

409497-001

Uruguay
Venezuela

For use with computer models using AMD processors:
■ 802.11a/b/g LJ WLAN Mini Card module for use in
the United States and Canada.

416377-001

■ 802.11a/b/g LJ WLAN Mini Card module for use in
the ROW countries or regions listed below:

416377-002

China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

Uruguay
Venezuela

802.11b/g HS WLAN Mini Card module for use in the
United States and Canada.

416376-001

802.11b/g HS WLAN Mini Card module for use in the
ROW countries or regions listed below:

416376-002

China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

■ 802.11b/g WLAN Mini Card module for use in Costa
Rica, Israel, Kuwait, Thailand, United Arab
Emirates, Ukraine.

Maintenance and Service Guide

Uruguay
Venezuela
430453-001

3–17

Illustrated Parts Catalog

3.3 Display Assembly Components

Display Assembly Components

3–18

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-2
Display Assembly Components
Spare Part Number Information
Spare Part
Number

Item

Description

1a
1b

Display Plastics Kit
For use with full-featured computer models
For use with defeatured computer models
Includes:
■ Display bezel
■ Display enclosure

2a
2b

Display inverter, includes
Display inverter bracket

417097-001

3

Wireless antenna transceivers and cables

417107-001

4

Display panels
14.1-inch, WXGA, SVA display panel with BrightView
For use with V3200 models, BV panel
For use with V3200 models, CAY panel
14.1-inch WXGA AG with microphone, for full-featured
models
14.1-inch WXGA AG for defeatured models

430472-001
417101-001

430459-001
435842-001
435843-001
435856-001
435855-001

5

Display Hinge Kit (includes left and right
display hinges)

417103-001

6

Display Cable Kit (includes microphones and cables)

430904-001

7

Display lid switch module (includes display lid
switch module cable)

431881-001

Display Label Kit (not illustrated)

417111-001

Display Screw Kit (includes screws and rubber
screw covers, not illustrated)

417105-001

Web camera (includes Web camera bracket; not
illustrated)

417113-001

Maintenance and Service Guide

3–19

Illustrated Parts Catalog

3.4 Mass Storage Devices

Mass Storage Devices

3–20

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-3
Mass Storage Devices
Spare Part Number Information
Item

Description

1

Hard drives (include frame and connector)
5400-rpm, 160-GB
5400-rpm, 120-GB
5400-rpm, 100-GB
5400-rpm, 80-GB
5400-rpm, 60-GB
5400-rpm, 40-GB

2

Spare Part
Number

442171-001
417059-001
417058-001
417057-001
417056-001
430460-001

Optical drives
DVD/CD-RW Combo Drive
DVD±RW/R and CD-RW Double-Layer Combo
Drive
DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe
USB digital drive (not illustrated)

Maintenance and Service Guide

417063-001
417064-001
417065-001

364727-001

3–21

Illustrated Parts Catalog

3.5 Plastics Kit

Plastics Kit Contents

Table 3-4
Plastics Kit
Spare Part Number Information
Item

1
2
3
4

3–22

Description

Spare Part
Number

Plastics Kit

417074-001

Includes:
Mini Card compartment cover (includes 1 captive screw, secured
by a C-clip)
Hard drive cover (includes 2 captive screws, secured by C-clips)
Memory module compartment cover (includes 2 captive screws,
secured by C-clips)
ExpressCard slot bezel

Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Cable Kit

Cable Kit Contents

Table 3-5
Cable Kit
Spare Part Number Information
Item

1
2
3
4

Description

Spare Part
Number

Cable Kit

430474-001

Includes:
LED board cable
TouchPad cable
USB board cable (includes num lock light cable)
Bluetooth module cable

Maintenance and Service Guide

3–23

Illustrated Parts Catalog

3.7 Miscellaneous
Table 3-6
Spare Parts: Miscellaneous (not illustrated)
Description

Spare Part
Number

Analog TV tuner

407941-001

Composite S-Video and audio input cable

407939-001

DVB-T TV tuner

412175-001

DVB-T TV tuner antenna

412176-001

Earbud headset

371693-003

HP 65-W AC Adapter

409843-001

HP 90-W AC adapter, use with V3200 models

409515-001

HP Remote Control

407313-001

RF cable

408485-001

RF input adapter cable

407940-001

USB infrared receiver

408483-001

USB travel mouse

309674-001

Wireless laser mouse

430958-001

Optical wired mouse

436238-001

Expansion hub

430326-001

HP xb3000 Expansion Base

417330-001

USB travel mouse

435836-001

Backpack

405527-001

Remote control, ExpressCard

439128-001

Infrared emitter

439129-001

TV tuner - ExpressCard

439130-001

3–24

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-6
Spare Parts: Miscellaneous (not illustrated) (Continued)
Description

Spare Part
Number

TV tuner antenna

439131-001

Remote control, ExpressCard (EMEA)

439254-001

Carrying case

418162-001

HP Remote Control

435743-001

Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information on screw
specifications and usage)

417109-001

■
■
■
■
■
■

Phillips PM3.0×3.0 screw
Phillips PM2.5×9.0 screw
Phillips PM2.5×7.0 screw
Black Phillips PM2.5×5.0 screw
Silver Phillips PM2.5×5.0 screw
Phillips PM2.0×5.0 captive screw

Maintenance and Service Guide

■ Phillips PM2.0×13.0 spring-loaded
shoulder screw
■ Phillips PM2.0×9.0 spring-loaded
shoulder screw
■ Phillips PM2.0×8.0 screw
■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×3.0 screw
■ Phillips PM2.0×2.0 screw

3–25

Illustrated Parts Catalog

Table 3-6
Spare Parts: Miscellaneous (not illustrated) (Continued)
Spare Part
Number

Description
Power cords
For use in:
Australia and New Zealand

383496-011

Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden

383496-021

Brazil

383496-201

Canada, French Canada, Latin America, Thailand, and the
United States

383496-001

Denmark

383496-081

Hong Kong and the United Kingdom

383496-031

India

383496-D61

Israel

383496-BB1

Italy

383496-061

Japan

383496-291

Korea

383496-AD1

People’s Republic of China

383496-AA1

Switzerland

383496-111

Taiwan

383496-AB1

3–26

Maintenance and Service Guide

Illustrated Parts Catalog

3.8 Sequential Part Number Listing
Table 3-7
Spare Parts: Sequential Part Number Listing
Spare Part
Number

Description

309674-001

USB travel mouse

364727-001

USB digital drive (not illustrated)

371693-003

Earbud headset

383496-001

Power cord for use in Canada, French Canada, Latin America,
Thailand, and the United States

383496-011

Power cord for use in Australia and New Zealand

383496-021

Power cord for use in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden

383496-031

Power cord for use in Hong Kong and the United Kingdom

383496-061

Power cord for use in Italy

383496-081

Power cord for use in Denmark

383496-111

Power cord for use in Switzerland

383496-201

Power cord for use in Brazil

383496-291

Power cord for use in Japan

383496-AA1

Power cord for use in the People’s Republic of China

383496-AB1

Power cord for use in Taiwan

383496-AD1

Power cord for use in Korea

383496-BB1

Power cord for use in Israel

383496-D61

Power cord for use in India

397923-002

Bluetooth® module (includes Bluetooth module cable)

405527-001

Backpack

407939-001

Composite S-Video and audio input cable

Maintenance and Service Guide

3–27

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
407313-001

HP Remote Control

407940-001

RF input adapter cable

407941-001

Analog TV tuner

408483-001

USB infrared receiver

408485-001

RF cable

409407-001

802.11b/g WLAN Mini Card module for use with computer
models using Intel processors in the MOW1 countries or
regions listed below:
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei

409407-002

Panama
India
Indonesia
Malaysia
Mexico
New Zealand

802.11b/g WLAN Mini Card module for use with computer
models using Intel processors in the MOW2 countries or
regions listed below:
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark

3–28

Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong

Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon

The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
409497-001

Description
802.11a/b/g WLAN Mini Card module for use with computer
models using Intel processors in the ROW countries or
regions listed below:
China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

409515-001

HP 90-W AC adapter, use with V3200 models

409843-001

HP 65-W AC Adapter

412175-001

DVB-T TV tuner

412176-001

DVB-T TV tuner antenna

416376-001

802.11b/g WLAN Mini Card module for use with computer
models using AMD processors in the United States and
Canada

416376-002

802.11/b/g WLAN Mini Card module for use with computer
models using AMD processors in the ROW countries or
regions listed below:
China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

416377-001

802.11a/b/g WLAN Mini Card module for use with computer
models using AMD processors in the United States and
Canada

416377-002

802.11a/b/g WLAN Mini Card module for use with computer
models using AMD processors in the ROW countries or
regions listed below:
China
Ecuador
Haiti

Maintenance and Service Guide

Honduras
Pakistan
Peru

Qatar
South Korea

3–29

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

4170356-001

PM/G72M-V system board for use with full-featured
computer models using Intel processors

417036-001

GM system board for use with full-featured computer models
using Intel processors

417037-001

GMZ system board for use with defeatured computer models
using Intel processors

417041-001

Intel Core Duo T2300 (1.66-GHz) processor (includes
thermal pad)

417042-001

Intel Core Duo T2400 (1.83-GHz) processor (includes
thermal pad)

417043-001

Intel Core Duo T2500 (2.00-GHz) processor (includes
thermal pad)

417044-001

Intel Core Duo T2600 (2.16-GHz) processor (includes
thermal pad)

417049-001

14.0-inch, WXGA display assembly (includes wireless
antenna transceivers and cables)

417050-001

1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB
memory module

417051-001

1-DIMM, DDR2, PC2-4200, 533-MHz, 512-MB
memory module

417052-001

1-DIMM, DDR2, PC2-4200, 533-MHz, 1024-MB
memory module

417053-001

1-DIMM, DDR2, PC2-5300, 667-MHz, 256-MB
memory module

417054-001

1-DIMM, DDR2, PC2-5300, 667-MHz, 512-MB
memory module

417055-001

1-DIMM, DDR2, PC2-5300, 667-MHz, 1024-MB
memory module

3–30

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

417056-001

5400-rpm, 60-GB hard drive (includes frame and connector)

417057-001

5400-rpm, 80-GB hard drive (includes frame and connector)

417058-001

5400-rpm, 100-GB hard drive (includes frame and connector)

417059-001

5400-rpm, 120-GB hard drive for use only with computer
models using Intel processors (includes frame and connector)

417063-001

DVD/CD-RW Combo Drive

417064-001

DVD±RW/R and CD-RW Double-Layer Combo Drive

417065-001

DVD±RW/R and CD-RW Double-Layer Combo Drive with
LightScribe

417066-001

6-cell, 4.0-Ahr battery

417067-001

12-cell, 8.8-Ahr battery

417069-001

Keyboard for use with computer models using
AMD processors in the United States

417069-041

Keyboard for use with computer models using
AMD processors in Germany

417069-051

Keyboard for use with computer models using
AMD processors in France

417069-061

Keyboard for use with computer models using
AMD processors in Italy

417069-071

Keyboard for use with computer models using
AMD processors in Spain

417069-081

Keyboard for use with computer models using
AMD processors in Denmark

417069-091

Keyboard for use with computer models using
AMD processors in Norway

Maintenance and Service Guide

3–31

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

417069-101

Keyboard for use with computer models using
AMD processors in Sweden/Finland

417069-121

Keyboard for use with computer models using
AMD processors in French Canada

417069-161

Keyboard for use with computer models using
AMD processors in Latin America

417069-281

Keyboard for use with computer models using
AMD processors in Thailand

417069-AD1

Keyboard for use with computer models using
AMD processors in Korea

417069-B31

Keyboard for use with computer models using
AMD processors internationally

417074-001

Plastics Kit

417076-001

RTC battery

417077-001

Switch cover for use with full-featured computer models
(include wireless button and light)

417078-001

Switch cover for use with defeatured computer models
(include wireless button and light)

417081-001

Fan/heat sink assembly (include thermal pads) for use only
with computer models using Intel processors

417082-001

TouchPad cable

417083-001

Modem module for use only with computer models using
Intel processors

417085-001

USB board (includes USB board cable)

417089-001

Speaker assembly

417091-001

Top cover for use with full-featured computer models (includes
TouchPad)

3–32

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

417092-001

Wireless switch board (includes wireless switch board cable)

417094-001

Base enclosure for use with full-featured computer models

417096-001

Rubber Feet Kit (includes computer feet])

417097-001

Display inverter

417101-001

Display Plastics Kit for use with full-featured computer models
(includes display bezel, microphone, and display enclosure)

417103-001

Display Hinge Kit (includes left and right display hinges)

417105-001

Display Screw Kit (includes screws and rubber screw covers)

417107-001

Wireless antenna transceivers and cables

417109-001

Screw Kit

417111-001

Display Label Kit

417112-001

ExpressCard assembly

417114-001

Fan/heat sink assembly mounting bracket

417330-001

HP xb3000 Expansion Base

418162-001

Carrying case

430326-001

Expansion hub

430453-001

802.11b/g WLAN Mini Card module for use in Costa Rica,
Israel, Kuwait, Thailand, United Arab Emirates, Ukraine.

430454-001

Intel Core Duo T2050 (1.60-GHz) processor (includes
thermal pad)

430455-001

Intel Core Duo T2250 (1.73-GHz) processor (includes
thermal pad)

430456-001

Intel Core Solo T1350 (1.80-GHz) processor (includes
thermal pad)

Maintenance and Service Guide

3–33

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

430459-001

Display panel

430460-001

5400-rpm, 40-GB hard drive (includes frame and connector)

430461-001

Power connector cable for use only with computer models
using Intel processors

430462-001

Power connector cable for use with UMA system boards

430463-001

Fan/heat sink assembly (include thermal pads) for use on
UMA system boards

430464-001

TouchPad

430465-001

Audio/infrared board (includes audio/infrared board cable)

430468-001

Top cover for use with defeatured computer models (includes
TouchPad)

430470-001

Base enclosure for use with defeatured computer models

430472-001

Display Plastics Kit for use with defeatured computer models
(includes display bezel and display enclosure)

430474-001

Cable Kit

430475-001

Power button board (includes power button board cable)

430904-001

Display Cable Kit for use only with computer models using
Intel processors

430958-001

Wireless laser mouse

431483-001

System board for use with full-featured computer models
using AMD processors

431484-001

Mobile AMD Sempron 3200+ (1.60-GHz) processor (includes
thermal pad)

431844-001

System board for use with defeatured computer models using
AMD processors

3–34

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

431845-001

AMD Turion ML-50 1.60-GHz processor (includes
thermal pad)

431846-001

AMD Turion ML-52 1.60-GHz processor (includes
thermal pad)

431849-001

Mobile AMD Sempron 3400+ (1.80-GHz) processor (includes
thermal pad)

431851-001

Fan/heat sink assembly for use with computer models using
AMD processors (includes thermal paste and pads)

431852-001

Modem module for use with computer models using
AMD processors

431881-001

Display lid switch module

435743-001

HP Remote Control

435836-001

USB travel mouse

435837-001

AMD Turion TL-56, 1.80-GHz processor, for V3200 models

435838-001

Mobile AMD Sempron 3500+ (1.80-GHz) processor, for
V3200 models

435848-001

Intel Core Duo T5600 (1.83-GHz) processor, V3200 models

435849-001

Intel Core Duo T7200 (2.00-GHz) processor, V3200 models

436238-001

Optical wired mouse

437780-001

Intel Core Duo T5500 (1.66-GHz) processor, for V3200
models

437781-001

Intel Core Duo T5200 (1.60-GHz) processor, for V3200
models

438210-001

AMD Turion 64, MK-36, 2.00-GHz processor, for V3200
models

439128-001

Remote control, ExpressCard

Maintenance and Service Guide

3–35

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
439129-001

Infrared emitter

439130-001

TV tuner, ExpressCard

439131-001

TV tuner antenna

439254-001

Remote control - ExpressCard (EMEA)

440768-001

System board, dv2100 for use with full-featured models

440769-001

System board, dv2100 for use with defeatured models

440770-001

802.11b/g WLAN Mini Card module for use in the countries or
regions listed below. These countries or regions are
categorized as most of the world (MOW 1).
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada

Chile
Dominican Rep
Guam
Guatemala
Hong Kong
Panama
India
Indonesia

Malaysia
Mexico
New Zealand
Paraguay
Saudi Arabia
Taiwan
The United States
Vietnam

440771-001

AMD Turion Dual Core, TL-60, 2.0-GHz processor

440772-001

6-cell, 2.2-Ahr battery

440777-001

System board, PM/G72M-Z for use with full-featured models

440779-001

System board, GML for use with defeatured models

440781-001

Intel Core Duo T2350 (1.60-GHz) processor, V3200 models

441317-001

Keyboard for use only with computer models using
Intel processors in the United States

441317-021

Keyboard for in Europe

441317-031

Keyboard for use only with computer models using
Intel processors in the United Kingdom

441317-041

Keyboard for use only with computer models using
Intel processors in Germany

3–36

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

441317-051

Keyboard for use only with computer models using
Intel processors in France

441317-061

Keyboard for use only with computer models using
Intel processors in Italy

441317-071

Keyboard for use only with computer models using
Intel processors in Spain

441317-081

Keyboard for use only with computer models using
Intel processors in Denmark

441317-091

Keyboard for use only with computer models using
Intel processors in Norway

441317-101

Keyboard for use in only with computer models using
Intel processors Sweden/Finland

441317-111

Keyboard for use only with computer models using
Intel processors in Switzerland

441317-121

Keyboard for use only with computer models using
Intel processors in French Canada

441317-131

Keyboard for use only with computer models using
Intel processors in Portugal

441317-141

Keyboard for use only with computer models using
Intel processors in Turkey

441317-161

Keyboard for use only with computer models using
Intel processors in Latin America

441317-171

Keyboard for use only with computer models using
Intel processors in Saudi Arabia

441317-201

Keyboard for use only with computer models using
Intel processors in Brazil

441317-251

Keyboard for use in Russia

Maintenance and Service Guide

3–37

Illustrated Parts Catalog

Table 3-7
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

441317-281

Keyboard for use only with computer models using
Intel processors in Thailand

441317-291

Keyboard for use in Japan

441317-A41

Keyboard for use only with computer models using
Intel processors in Belgium

441317-AB1

Keyboard for use only with computer models using
Intel processors in Taiwan

441317-AD1

Keyboard for use only with computer models using
Intel processors in Korea

441317-B31

Keyboard for use only with computer models using
Intel processors internationally

441317-BB1

Keyboard for use only with computer models using
Intel processors in Israel

441317-DH1

Keyboard for use Nordic countries or regions (English,
Danish, Finnish, Norwegian, Swedish)

441317-DJ1

Keyboard for use in Greece

441610-001

Intel Core Duo T2060 (1.60-GHz) processor, V3200 models

441611-001

6-cell, 2.55-Ahr battery

442171-001

5400-rpm, 160-GB hard drive

446320-001

System board, 943GML for use with defeatured models

3–38

Maintenance and Service Guide

4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.

4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
■ Flat-bladed screwdriver

Maintenance and Service Guide

4–1

Removal and Replacement Preliminaries

4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.

Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.

Cables and Connectors

Ä

CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.

4–2

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in Hibernation, turn the computer on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package, “FRAGILE: Handle With Care.”

Maintenance and Service Guide

4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.

4–4

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide

4–5

Removal and Replacement Preliminaries

4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.

4–6

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.

Maintenance and Service Guide

4–7

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.

Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material

Use

Voltage Protection Level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

4–8

Maintenance and Service Guide

5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 89 screws, in 10 different sizes, that must be
removed, replaced, or loosened when servicing the computer.
Make special note of each screw size and location during removal
and replacement.
Refer to Appendix A, “Screw Listing,” for detailed information on
screw sizes, locations, and usage.

5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.

Serial Number Location
Maintenance and Service Guide

5–1

Removal and Replacement Procedures

5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section

Description

5.3

Preparing the Computer for
Disassembly

# of Screws Removed

Battery

0

5.4

Hard Drive

2 loosened to remove the hard
drive cover
2 removed to remove the
hard drive
4 removed to disassemble the
hard drive

5.5

RTC Battery

0

5.6

Computer Feet

0

5.7

Memory Module

2 loosened to remove the
memory module compartment
cover

5.8

Mini Card Module

1 loosened to remove the
Mini Card compartment cover
2 removed to remove the
Mini Card

Ä

5.9

5–2

To prevent an unresponsive system and the display of a
warning message, install only a Mini Card device
authorized for use in your computer by the governmental
agency that regulates wireless devices in your country or
region. If you install a device and then receive a warning
message, remove the device to restore computer
functionality. Then contact technical support by selecting
Start > Help and Support > Contact support..

Optical Drive

1 to remove the optical drive
2 to remove the optical drive
bracket

Maintenance and Service Guide

Removal and Replacement Procedures

Disassembly Sequence Chart (Continued)
Section

Description

# of Screws Removed

5.10

Keyboard

3

5.11

Switch Cover

3 to remove the switch cover
2 to remove the power button
board

5.12

Display Assembly
Display bezel
Display inverter
Display hinges
Display lid switch module
Display panel
Wireless antenna transceivers
Microphones

6
8
4
4
1
0
2
0

5.13

Top Cover

16

5.14

TouchPad

7

5.15

Wireless Switch Board

2

5.16

Modem Module

2

5.17

Audio/Infrared Board

1

5.18

Bluetooth Module

0

5.19

USB Board

1

5.20

Speaker Assembly

4

5.21

System Board

2

5.22

ExpressCard Assembly

4

5.23

Fan/Heat Sink Assembly

5 loosened

5.24

Processor

1 loosened

Maintenance and Service Guide

5–3

Removal and Replacement Procedures

5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Battery Spare Part Number Information
12-cell, 8.8-Ahr
6-cell, 4.0-Ahr
6-cell, 2.55-Ahr
6-cell, 2.2-Ahr

417067-001
417066-001
441611-001
440772-001

4. Remove the battery by following these steps:
a. Turn the computer upside down with the front panel
toward you.

5–4

Maintenance and Service Guide

Removal and Replacement Procedures

b. Slide and hold the battery release latch 1 to the left.
(The front edge of the battery disengages from
the computer.)
c. Lift the front edge of the battery 2 up and swing it back.
d. Remove the battery.

Removing the Battery

Reverse the above procedure to install the battery.

Maintenance and Service Guide

5–5

Removal and Replacement Procedures

5.4 Hard Drive
Hard Drive Spare Part Number Information
For use only with computer models using Intel processors:
5400-rpm, 160-GB
5400-rpm, 120-GB

442171-001
417059-001

For use with all computer models:
5400-rpm, 100-GB
5400-rpm, 80-GB
5400-rpm, 60-GB
5400-rpm, 40-GB

417058-001
417057-001
417056-001
430460-001

1. Prepare the computer for disassembly (refer to Section 5.3).

5–6

Maintenance and Service Guide

Removal and Replacement Procedures

2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
hard drive cover to the computer.
3. Lift the left side of the cover 2 and swing it to the right.
4. Remove the hard drive cover.
hard drive cover is included in the Plastics Kit, spare part
✎ The
number 417074-001.

Removing the Hard Drive Cover

Maintenance and Service Guide

5–7

Removal and Replacement Procedures

5. Remove the two black Phillips PM2.5×5.0 screws 1 that
secure the hard drive to the computer.
6. Use the mylar tab 2 to lift the hard drive 3 until it
disconnects from the computer.
7. Remove the hard drive from the hard drive bay.

Removing the Hard Drive

5–8

Maintenance and Service Guide

Removal and Replacement Procedures

8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the
hard drive frame to the hard drive.
9. Lift the frame 2 straight up to remove if from the hard drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the
hard drive.

Maintenance and Service Guide

5–9

Removal and Replacement Procedures

5.5 RTC Battery
RTC Battery Spare Part Number Information
RTC battery

417076-001

1. Prepare the computer for disassembly (refer to Section 5.3).
2. Remove the hard drive cover (Section 5.4).
3. Disconnect the RTC battery cable 1 from the system board.
4. Remove the RTC battery 2.

Replacing the RTC Battery

5–10

Maintenance and Service Guide

Removal and Replacement Procedures

5.6 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Rubber Feet Kit, spare part number 417096-001.
The feet attach to the base enclosure in the locations illustrated
below.

Replacing the Computer Feet

Maintenance and Service Guide

5–11

Removal and Replacement Procedures

5.7 Memory Module
Memory Module Spare Part Number Information
PC2-5300, 667-MHz
1024-MB
512-MB
256-MB

417055-001
417054-001
417503-001

PC2-4200, 533-MHz
1024-MB
512-MB
256-MB

417052-001
417051-001
417050-001

1. Prepare the computer for disassembly (refer to Section 5.3).

5–12

Maintenance and Service Guide

Removal and Replacement Procedures

2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure
the memory module compartment cover to the computer.
3. Lift the right edge of the memory module compartment
cover 2, and then swing it to the left.
4. Remove the memory module compartment cover.
memory module compartment cover is included in the
✎ The
Plastics Kit, spare part number 417074-001.

Removing the Memory Module Compartment Cover

Maintenance and Service Guide

5–13

Removal and Replacement Procedures

5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge of
the module opposite the socket rises away from the
computer.)
6. Slide the module 2 away from the socket at an angle.
modules are designed with a notch 3 to prevent
✎ Memory
incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.

5–14

Maintenance and Service Guide

Removal and Replacement Procedures

5.8 Mini Card Module
Mini Card Module Spare Part Number Information
For use with computer models using Intel processors:
■ 802.11b/g WLAN module for use in the MOW 1 countries
or regions listed below:
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei

Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong

Panama
India
Indonesia
Malaysia
Mexico
New Zealand

■ 802.11b/g WLAN module for use in the MOW 2 countries
or regions listed below:
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark

Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon

Maintenance and Service Guide

The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco

409407-001
Paraguay
Saudi Arabia
Taiwan
The United States
Vietnam

409407-002
The Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan

5–15

Removal and Replacement Procedures

Mini Card Module Spare Part Number Information (Continued)
■ 802.11a/b/g WLAN module for use in the ROW countries
or regions listed below:

409497-001

China
Ecuador
Haiti

Uruguay
Venezuela

Honduras
Pakistan
Peru

Qatar
South Korea

For use with computer models using AMD processors:
■ 802.11a/b/g LJ WLAN module for use in
the United States and Canada

417377-001

■ 802.11a/b/g LJ WLAN module for use in the ROW
countries or regions listed below:

417377-002

China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

Uruguay
Venezuela

■ 802.11a/b/g HS WLAN module for use in
the United States and Canada

417376-001

■ 802.11a/b/g HS WLAN module for use in the ROW
countries or regions listed below:

417376-002

China
Ecuador
Haiti

Honduras
Pakistan
Peru

Qatar
South Korea

Uruguay
Venezuela

■ 802.11b/g WLAN Mini Card module for use in Costa
Rica, Israel, Kuwait, Thailand, United Arab Emirates,
Ukraine.

430453-001

■ 802.11b/g WLAN Mini Card module for use in the
countries or regions listed below. These countries or
regions are categorized as most of the world (MOW 1).

440770-001

Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei

5–16

Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong

Panama
India
Indonesia
Malaysia
Mexico
New Zealand

Paraguay
Saudi Arabia
Taiwan
The United States
Vietnam

Maintenance and Service Guide

Removal and Replacement Procedures

1. Prepare the computer for disassembly (Section 5.3).
2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the
Mini Card compartment cover to the computer.
3. Lift the right edge of the Mini Card compartment cover 2,
and then swing it to the left.
4. Remove the Mini Card compartment cover.
Mini Card compartment cover is included in the Plastics
✎ The
Kit, spare part number 417074-001.

Removing the Mini Card Compartment Cover

Maintenance and Service Guide

5–17

Removal and Replacement Procedures

5. Make note of which wireless antenna cable is attached to
which antenna clip on the Mini Card module before
disconnecting the cables, then disconnect the cables 1 from
the module.
6. Remove the two Phillips PM2.0×3.0 screws 2 that secure the
Mini Card module to the computer. (The edge of the module
opposite the socket rises away from the computer).
7. Remove the module 3 by pulling it away from the socket at
an angle.
Card WLAN modules are designed with a notch 4 to
✎ Mini
prevent incorrect installation into the Mini Card module socket.

Removing a Mini Card Module

Reverse the above procedure to install a Mini Card module.

5–18

Maintenance and Service Guide

Removal and Replacement Procedures

5.9 Optical Drive
Optical Drive Spare Part Number Information
DVD/CD-RW Combo Drive
DVD±RW/R and CD-RW Double-Layer Combo Drive
DVD±RW/R and CD-RW Double-Layer Combo Drive with
LightScribe

417063-001
417064-001
417065-001

1. Prepare the computer for disassembly (Section 5.3).
2. Remove the Phillips PM2.5×7.0 screw 1 that secures the
optical drive to the computer.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive 3 to
the left.
5. Remove the optical drive.

Removing the Optical Drive
Maintenance and Service Guide

5–19

Removal and Replacement Procedures

6. Position the optical drive with the optical drive bracket
toward you.
7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the
optical drive bracket to the optical drive.
8. Remove the optical drive 2.

Removing the Optical Drive Bracket

Reverse the above procedure to reassemble and install the
optical drive.

5–20

Maintenance and Service Guide

Removal and Replacement Procedures

5.10

Keyboard
Keyboard Spare Part Number Information

For use with all computer models:
Denmark
France
French Canada
Germany
International
Israel
Italy

441317-081
441317-051
441317-121
441317-041
441317-B31
441317-BB1
441317-061

Korea
Latin America
Norway
Spain
Switzerland
The United Kingdom
The United States

441317-AD1
441317-161
441317-091
441317-071
441317-111
441317-031
441317-001

For use only with computer models using Intel processors:
Belgium
Brazil
European
Greece
Japan
Nordic
Portugal

441317-A41
441317-201
441317-021
441317-DJ1
441317-291
441317-DH1
441317-131

Russia
Saudi Arabia
Sweden/Finland
Taiwan
Thailand
Turkey

441317-251
441317-171
441317-101
441317-AB1
441317-281
441317-141

For use only with computer models using AMD processors:
Denmark
France
French Canada
Germany
International
Italy
Korea

417069-081
417069-051
417069-121
417069-041
417069-B31
417069-061
417069-AD1

Latin America
Norway
Spain
Sweden/Finland
Thailand
The United States

417069-161
417069-091
417069-071
417069-031
417069-281
417069-001

1. Prepare the computer for disassembly (Section 5.3).

Maintenance and Service Guide

5–21

Removal and Replacement Procedures

2. Remove the three Phillips PM2.5×7.0 screws that secure the
keyboard to the computer.

Removing the Keyboard Screws

3. Turn the computer display-side up with the front panel
toward you.
4. Open the computer as far as possible.

5–22

Maintenance and Service Guide

Removal and Replacement Procedures

5. Slide the keyboard 1 back to release the tabs on the front
of the keyboard from the top cover.
6. Lift the rear edge of the keyboard 2 and swing it forward
until it rests on the palm rest.

Releasing the Keyboard

Maintenance and Service Guide

5–23

Removal and Replacement Procedures

7. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is connected and disconnect the keyboard
cable 2 from the system board.

Disconnecting the Keyboard Cable

8. Remove the keyboard.
Reverse the above procedure to install the keyboard.

5–24

Maintenance and Service Guide

Removal and Replacement Procedures

5.11

Switch Cover
Switch Cover Spare Part Number Information

For use with full-featured computer models
For use with defeatured computer models

417077-001
417078-001

1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.10).
3. Close the computer.

Maintenance and Service Guide

5–25

Removal and Replacement Procedures

4. Turn the computer upside down with the front panel
toward you.
5. Remove the two Phillips PM2.5×9.0 screws 1 and the silver
Phillips PM2.5×5.0 screw 2 that secure the switch cover to
the computer.

Removing the Switch Cover Screws

5–26

Maintenance and Service Guide

Removal and Replacement Procedures

6. Turn the computer display-side up with the front toward you.
7. Open the computer as far as possible.
8. Disconnect the power button board cable 1 from the
system board.
9. Release the ZIF connector to which the LED board cable 2 is
connected and disconnect the cable from the system board.

Disconnecting the Switch Cover Cables

Maintenance and Service Guide

5–27

Removal and Replacement Procedures

10. Lift the front edge of the switch cover 1 to disengage it from
the computer.
11. Remove the switch cover 2.

Removing the Switch Cover

5–28

Maintenance and Service Guide

Removal and Replacement Procedures

12. If it is necessary to replace the power button board, remove
the two Phillips PM2.0×3.0 screws 1 that secure the board to
the switch cover, and then remove the power button board 2.
13. If it is necessary to replace the LED board cable, release the
ZIF connector 3 to which the cable is connected and
disconnect the cable 4 from the LED board.

Removing the Power Button Board and LED Board Cable

Reverse the above procedure to install the switch cover.

Maintenance and Service Guide

5–29

Removal and Replacement Procedures

5.12

Display Assembly

Display Assembly Spare Part Number Information
14.0-inch, WXGA display assembly (includes wireless antenna
transceivers and cables)

417049-001

1. Prepare the computer for disassembly (Section 5.3).
2. Disconnect the Mini Card WLAN antenna cables from the
Mini Card WLAN module (Section 5.8).
3. Remove the Phillips PM2.5×9.0 screw that secures the
display assembly to the computer.

Removing the Display Screw

5–30

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the computer display-side up with the front toward you.
5. Open the display as far as possible.
6. Disconnect the following cables:
1 Display cable
2 Display lid switch module cable
3 Microphone cable
7. Remove the wireless antenna cables 4 from the hole in the
system board.

Disconnecting the Display and Microphone Cables and Removing
the Wireless Antenna Cables

Maintenance and Service Guide

5–31

Removal and Replacement Procedures

Ä

CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.

8. Remove the five Phillips PM2.5×7.0 screws 1 that secure
the display assembly to the computer.
9. Remove the display assembly 2.

Removing the Display Assembly

5–32

Maintenance and Service Guide

Removal and Replacement Procedures

10. Remove the following:
1 Six rubber screw covers
2 Two rubber screw covers
3 Eight Phillips PM2.5×7.0 screws
are two different sizes of display bezel rubber screw
✎ There
covers. The thicker covers 2 should be installed in the bottom
center screw holes.

The display rubber screw covers are included in the Display
Screw Kit, spare part number 417105-001.

Removing the Display Bezel Screws

Maintenance and Service Guide

5–33

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
Display Plastics Kit
For use with full-featured computer models
For use with defeatured computer models
Includes:
■ Display bezel
■ Display enclosure

430472-001
417101-001

11. Flex the insides edges of the left and right sides 1 and the
top and bottom sides 2 of the display bezel until the bezel
disengages from the display enclosure.
12. Remove the display bezel 3.

Removing the Display Bezel

5–34

Maintenance and Service Guide

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
Display inverter

417097-001

13. Remove the two black Phillips PM2.5×5.0 screws 1 that
secure the inverter to the display enclosure.
14. Remove the inverter 2 from the display enclosure.
15. Disconnect the display cable 3 and the backlight cable
4 from the display inverter.

Removing the Display Inverter

Maintenance and Service Guide

5–35

Removal and Replacement Procedures

16. Remove the two black Phillips PM2.5×5.0 screws 1 that
secure the inverter to the inverter bracket.
17. Remove the inverter 2 from the bracket.

Removing the Display Inverter

5–36

Maintenance and Service Guide

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
Display Hinge Kit

417103-001

18. Remove the black Phillips PM2.5×5.0 screw 1 that secures
each hinge to the display enclosure.
19. Slide the hinges 2 back to release them from the display
enclosure.
20. Remove the display hinges 3.

Removing the Display Hinges

Maintenance and Service Guide

5–37

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
Display lid switch module

431881-001

21. Remove the black Phillips PM2.5×5.0 screw 1 that secures
the display lid switch module to the display enclosure.
22. Remove the display lid switch module 2.

Removing the Display Lid Switch Module

5–38

Maintenance and Service Guide

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
14.0-inch, WXGA, SVA display panel with BrightView

430459-001

23. Remove the display panel from the display enclosure.

Removing the Display Panel

Maintenance and Service Guide

5–39

Removal and Replacement Procedures

Display Assembly Subcomponents
Spare Part Number Information
Wireless antenna transceivers and cables

417107-001

24. If it is necessary to replace the wireless transceivers and
cables, remove the two Phillips PM2.5×4.0 screws 1 that
secure the left and right transceivers to the display enclosure.
25. Remove the wireless antenna cables from the clips 2 built in
to the left and right sides of the display enclosure.
26. Detach the wireless antenna transceivers 3 from the
display enclosure.
27. Remove the wireless antenna cables 4.

Removing the Wireless Antenna Transceivers and Cables

5–40

Maintenance and Service Guide

Removal and Replacement Procedures

microphone and cable are included in the Display Cable
✎ The
Kit, spare part number 430904-001.
28. If it is necessary to replace the microphones and cables,
release the retention tabs 1 built in to the display enclosure
lining that secure the microphones and cables to the
display enclosure.
29. Remove the microphones from the clips 2 in the
display enclosure.
30. Remove the microphone cables 3 from the display enclosure.

Removing the Microphones

Reverse the above procedure to reassemble and install the
display assembly

Maintenance and Service Guide

5–41

Removal and Replacement Procedures

5.13

Top Cover
Top Cover Spare Part Number Information

Top cover (include TouchPad)

417091-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)

2. Remove the six Phillips PM2.5×9.0 screws 1 and the
Phillips PM2.5×7.0 screw 2 that secure the top cover to
the computer.

Removing the Top Cover Screws, Part 1
5–42

Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the two Phillips PM2.0×3.0 screws 1 and the
four Phillips PM2.0×4.0 screws 2 that secure the top cover to
the computer.

Removing the Top Cover Screws, Part 2

Maintenance and Service Guide

5–43

Removal and Replacement Procedures

4. Turn the computer right-side up with the front toward you.
5. Release the ZIF connector 1 to which the TouchPad cable is
connected and disconnect the cable 2 from the system board.

Disconnecting the TouchPad Cable

5–44

Maintenance and Service Guide

Removal and Replacement Procedures

6. Remove the two Phillips PM2.0×4.0 screws 1 and the
Phillips PM2.5×9.0 screw 2 that secure the top cover to
the computer.

Removing the Top Cover Screws, Part 3

7. Lift up the front edge of the top cover and remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.
Maintenance and Service Guide

5–45

Removal and Replacement Procedures

5.14

TouchPad
TouchPad Spare Part Number Information

TouchPad
TouchPad bracket

430464-001

TouchPad cable

417082-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13

5–46

Maintenance and Service Guide

Removal and Replacement Procedures

2. Release the ZIF connector 1 to which the TouchPad cable is
connected and disconnect the cable 2 from the
TouchPad board.

Removing the TouchPad Cable

Maintenance and Service Guide

5–47

Removal and Replacement Procedures

3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the
TouchPad bracket to the top cover.
4. Remove the TouchPad bracket 2 and TouchPad board 3
from the top cover.
removing the TouchPad bracket and TouchPad board,
✎ When
make note of the location of the TouchPad button actuators 4.

Removing the TouchPad

5–48

Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the two Phillips PM2.0×2.0 screws 1 that secure the
TouchPad board to the TouchPad bracket.
6. Remove the TouchPad board 2 from the TouchPad bracket.

Removing the TouchPad Board

Reverse the above procedure to install the TouchPad.

Maintenance and Service Guide

5–49

Removal and Replacement Procedures

5.15

Wireless Switch Board

Wireless Switch Board Spare Part Number Information
Wireless switch board (includes wireless switch board cable)

417092-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)

5–50

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the wireless switch board cable 1 from the
system board.
3. Remove the two Phillips PM2.0×3.0 screws 2 that secure
the wireless switch board to the computer.
4. Remove the wireless switch board 3.

Removing the Wireless Switch Board

Reverse the above procedure to install the wireless switch board.

Maintenance and Service Guide

5–51

Removal and Replacement Procedures

5.16

Modem Module
Modem Module Spare Part Number Information

For use with computer models using Intel processors
For use with computer models using AMD processors

417083-001
431852-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)

5–52

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the modem module cable 1 from the
modem module.
3. Remove the two Phillips PM2.0×4.0 screws 2 that secure
the modem module to the system board.
4. Lift up on the front of the modem module 3 to disconnect it
from the system board.
5. Remove the modem module.

Removing the Modem Module

Reverse the above procedure to install the modem module.

Maintenance and Service Guide

5–53

Removal and Replacement Procedures

5.17

Audio/Infrared Board

Audio/Infrared Board Spare Part Number Information
Audio/infrared board (includes audio/infrared board cable)

430465-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)

5–54

Maintenance and Service Guide

Removal and Replacement Procedures

2. Release the ZIF connector to which the audio/infrared board
cable is connected and disconnect the cable 1 from the
system board.
3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures
the audio/infrared board to the computer.
4. Lift the rear edge of the audio/infrared board 3 and swing it
forward until the audio connectors disengage from the
base enclosure.
5. Remove the audio/infrared board 4.

Removing the Audio/Infrared Board

Reverse the above procedure to install the audio/infrared board.

Maintenance and Service Guide

5–55

Removal and Replacement Procedures

5.18

Bluetooth Module

Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable)

397923-002

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Audio/infrared board (Section 5.17)

5–56

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the Bluetooth module cable 1 from the
system board.
3. Remove the Bluetooth module 2.

Removing the Bluetooth Module

Reverse the above procedure to install the Bluetooth module.

Maintenance and Service Guide

5–57

Removal and Replacement Procedures

5.19

USB Board
USB Board Spare Part Number Information

USB board (includes USB board cable)

417085-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)

5–58

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the USB board cable 1 from the system board.
3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures
the USB board to the computer.
4. Lift the USB board 3 straight up to remove it from the
computer.
5. Remove the num lock light 4 from the clip in the base
enclosure

Removing the USB Board

Reverse the above procedure to install the USB board.

Maintenance and Service Guide

5–59

Removal and Replacement Procedures

5.20 Speaker Assembly
Speaker Assembly Spare Part Number Information
Speaker assembly

417089-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Mini Card compartment cover (Section 5.8)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ USB board (Section 5.19)

5–60

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the speaker cable 1 from the system board.
3. Remove the four Phillips PM2.5×4.0 screws 2 that secure the
speakers to the computer.
4. Lift the speakers 3 straight up to remove them from the
computer.

Removing the Speaker Assembly

Reverse the above procedure to install the speaker assembly.

Maintenance and Service Guide

5–61

Removal and Replacement Procedures

5.21 System Board
System Board Spare Part Number Information
For use only with computer models using Intel processors:
PM/G72M-V for use with full-featured computer models using
Intel processors
GM for use with full-featured computer models using
Intel processors
GMZ for use with defeatured computer models using
Intel processors
PM/G72M-Z for use with full-featured models
dv2100 for use with full-featured computer models
GML for use with defeatured computer models
dv2100 for use with defeatured computer models
943GML for use with defeatured computer models

417035-001
417036-001
417037-001
440777-001
440768-001
440779-001
440769-001
446320-001

For use only with computer models using AMD processors:
For use with full-featured computer models
For use with defeatured computer models

431483-001
431844-001

replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ RTC battery (Section 5.5)
■ Memory modules (Section 5.7)
■ Mini Card module (Section 5.8)
■ Modem module (Section 5.16)
■ ExpressCard assembly (Section 5.22)
■ Fan/heat sink assembly (Section 5.23)
■ Processor (Section 5.24)

5–62

Maintenance and Service Guide

Removal and Replacement Procedures

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Wireless switch board (Section 5.15)
❏ Audio/infrared board (Section 5.17)
❏ Bluetooth module (Section 5.18)
❏ USB board (Section 5.19)

2. Turn the top cover right-side up with the front toward you.

Maintenance and Service Guide

5–63

Removal and Replacement Procedures

3. Disconnect the power connector cable 1 from the
system board.
4. Remove the two black Phillips PM2.5×5.0 screws 2 that
secure the system board to the top cover.

Removing the System Board Screws

5–64

Maintenance and Service Guide

Removal and Replacement Procedures

5. Use the optical drive connector 1 to lift the right side of the
system board until it rests at an angle.
6. Slide the system board 2 to the right until the connectors on
the left side of the system board disengage from the
base enclosure.
7. Remove the system board 3.

Removing the System Board

Maintenance and Service Guide

5–65

Removal and Replacement Procedures

8. If it is necessary to replace the modem cable, remove the
modem cable 1 from the routing channel in the
base enclosure.
9. Remove the modem connector 2 from the clips in the
base enclosure.

Removing the Modem Cable

10. If it is necessary to replace the power connector cable, remove
the power connector from the clips in the base enclosure.

Removing the Power Connector Cable

Reverse the above procedure to install the system board, modem
cable, and power connector cable.
5–66

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Removal and Replacement Procedures

5.22 ExpressCard Assembly
ExpressCard Assembly Spare Part Number Information
ExpressCard assembly

417112-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Wireless switch board (Section 5.15)
❏ Audio/infrared board (Section 5.17)
❏ Bluetooth module (Section 5.18)
❏ USB board (Section 5.19)
❏ System board (Section 5.21)

2. Turn the system board upside down with the front toward you.

Maintenance and Service Guide

5–67

Removal and Replacement Procedures

3. Lift the insulation material 1 from the system board to
expose the ExpressCard assembly rear screws.
4. Remove the two Phillips PM2.0×4.0 screws 2 and the
two Phillips PM2.0×8.0 screws 3 that secure the
ExpressCard assembly to the system board.

Removing the Fan/Heat Sink Assembly

5–68

Maintenance and Service Guide

Removal and Replacement Procedures

5. Turn the system board right-side up with the front toward you.
6. Remove the ExpressCard assembly from the system board.

Removing the ExpressCard Assembly

Reverse the above procedure to install the ExpressCard assembly.

Maintenance and Service Guide

5–69

Removal and Replacement Procedures

5.23 Fan/Heat Sink Assembly
Fan/Heat Sink Assembly Spare Part Number Information
For use with computer models using Intel processors:
■ For use on UMA system boards
■ For use on discrete system boards

430463-001
417081-001

For use with computer models using AMD processors

431851-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Optical drive (Section 5.9)
❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ System board (Section 5.21)

5–70

Maintenance and Service Guide

Removal and Replacement Procedures

2. Turn the computer upside down with the front toward you.
3. Disconnect the fan cable from the system board.

Disconnecting the Fan Cable

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5–71

Removal and Replacement Procedures

4 and 5 apply only to computer models using
✎ Steps
Intel processors.
4. Loosen the four Phillips PM2.0×13.0 screws 1 and the
Phillips PM2.0×9.0 screw 2 that secure the fan/heat sink
assembly to the system board.
5. Remove the fan/heat sink assembly 3 from the system board.

Removing Fan/Heat Sink Assembly

5–72

Maintenance and Service Guide

Removal and Replacement Procedures

6 and 7 apply only to computer models using
✎ Steps
AMD processors.
6. Loosen the Phillips PM2.0×9.0 screw 1 and the four Phillips
PM2.0×13.0 screws 2 that secure the fan/heat sink assembly
to the system board.
7. Remove the fan/heat sink assembly 3 from the system board.

Removing Fan/Heat Sink Assembly

Maintenance and Service Guide

5–73

Removal and Replacement Procedures

following note applies only to computer models using
✎ The
Intel processors:
The thermal pads should be thoroughly cleaned from the surfaces
of the fan/heat sink assembly 1 and 3, video memory chip 2,
and processor 4 each time the fan/heat sink assembly is removed.
Thermal pads should be installed on all surfaces before the
fan/heat sink assembly is reinstalled. Thermal pads are included
with all fan/heat sink assembly, system board, and processor
spare part kits.

Replacing the Thermal Pads

5–74

Maintenance and Service Guide

Removal and Replacement Procedures

following note applies only to computer models using
✎ The
AMD processors:
The thermal pads should be thoroughly cleaned from the surfaces
of the fan/heat sink assembly 1 and 3, video memory chip 2,
and processor 4 each time the fan/heat sink assembly is removed.
Thermal pads should be installed on all surfaces before the
fan/heat sink assembly is reinstalled. Thermal pads are included
with all fan/heat sink assembly, system board, and processor
spare part kits.

Replacing the Thermal Pads

Reverse the above procedure to install the fan/heat sink assembly.

Maintenance and Service Guide

5–75

Removal and Replacement Procedures

following note applies only to computer models using
✎ The
Intel processors:
The fan/heat sink assembly mounting bracket should be replaced
as shown in the following illustration when installing the fan/heat
sink assembly.
The fan/heat sink assembly mounting bracket is available using
spare part number 417114-001.

Removing the Fan/Heat Sink Assembly Mounting Bracket

5–76

Maintenance and Service Guide

Removal and Replacement Procedures

following note applies only to computer models using
✎ The
AMD processors:
The fan/heat sink assembly mounting bracket should be replaced
as shown in the following illustration when installing the fan/heat
sink assembly.
The fan/heat sink assembly mounting bracket is available using
spare part number 417114-001.

Removing the Fan/Heat Sink Assembly Mounting Bracket

Reverse the above procedure to install the fan/heat sink assembly.

Maintenance and Service Guide

5–77

Removal and Replacement Procedures

5.24 Processor
Processor Spare Part Number Information
Intel Core Duo T7200 (2.00-GHz), use with V3200 models
Intel Core Duo T5600 (1.83-GHz), use with V3200 models
Intel Core Duo T5500 (1.66-GHz), use with V3200 models
Intel Core Duo T5200 (1.60-GHz), use with V3200 models
Intel Core Duo T2600 (2.16-GHz)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2250 (1.73-GHz)
Intel Core Duo T2300 (1.66-GHz)
Intel Core Duo T2050 (1.60-GHz)
Intel Core Duo T2350 (1.60-GHz), use with V3200 models
Intel Core Duo T2060 (1.60-GHz), use with V3200 models

435849-001
435848-001
437780-001
437781-001
417044-001
417043-001
417042-001
430455-001
417041-001
430454-001
440781-001
441610-001

Intel Core Solo T1350 (1.80-GHz)

430456-001

Intel Celeron M 440 (1.86-GHz), use with V3200 models
Intel Celeron M 430 (1.73-GHz), use with V3200 models

440780-001
435851-001

AMD Turion Dual Core, TL-60, 2.0-GHz, use with V3200 models
AMD Turion 64, MK-36, 2.00-GHz, use with V3200 models
AMD Turion TL-56, 1.80-GHz, use with V3200 modelsAMD
Turion ML-52 1.60-GHz
AMD Turion ML-50 1.60-GHz

440771-001
438210-001
435837-001
431846-001
431845-001

Mobile AMD Sempron 3500+ (1.80-GHz), use with V3200
models
Mobile AMD Sempron 3400+ (1.80-GHz)
Mobile AMD Sempron 3200+ (1.60-GHz)

435838-001
431849-001
431484-001

1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
❏ Hard drive (Section 5.4)
❏ Optical drive (Section 5.9)

5–78

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Removal and Replacement Procedures

❏ Keyboard (Section 5.10)
❏ Switch cover (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Wireless switch board (Section 5.15)
❏ Audio/infrared board (Section 5.17)
❏ Bluetooth module (Section 5.18)
❏ USB board (Section 5.19)
❏ System board (Section 5.21)
❏ Fan/heat sink assembly (Section 5.23)

2 and 3 apply only to computer models using
✎ Steps
Intel processors.

Maintenance and Service Guide

5–79

Removal and Replacement Procedures

2. Turn the processor locking screw 1 one-half turn
counterclockwise until you feel a click.
3. Lift the processor 2 straight up and remove it.
The gold triangle 3 on the processor should be aligned with
✎ the
triangle icon 4 embossed on the processor socket when
you install the processor.

Removing the Processor

5–80

Maintenance and Service Guide

Removal and Replacement Procedures

4 and 5 apply only to computer models using
✎ Steps
AMD processors.
4. Turn the processor locking screw 1 one-half turn
counterclockwise until you feel a click.
5. Lift the processor 2 straight up and remove it.
The gold triangle 3 on the processor should be aligned with
✎ the
triangle icon 4 embossed on the processor socket when
you install the processor.

Removing the Processor

Reverse the above procedure to install a processor.

Maintenance and Service Guide

5–81

6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions
Length
Width
Height (varies front to rear)
Weight (varies by configuration)

33.4 cm
23.7 cm
2.6 to 3.9 cm

13.2 in
9.33 in
1.02 to 1.54 in

2.41 kg

5.31 lb

Stand-alone power requirements
Operating voltage
Operating current

18.5 V dc – 19.0 V dc
3.5 A or 4.74 A

Temperature
Operating*
Nonoperating

10°C to 35°C
-20°C to 60°C

50°F to 95°F
-4°F to 140°F

Relative humidity (noncondensing)
Operating
Nonoperating

10% to 90%
5% to 95%, 38.7°C (101.6°F) maximum
wet bulb temperature

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)

Maintenance and Service Guide

-15 m to 3,048 m
-15 m to 12,192 m

-50 ft to 10,000 ft
-50 ft to 40,000 ft

6–1

Specifications

Table 6-1
Computer (Continued)
Shock
Operating
Nonoperating

125 g, 2 ms, half-sine
200 g, 2 ms, half-sine

Random Vibration
Operating
Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate

*Applicable product safety standards specify thermal limits for plastic surfaces.
The computer operates well within this range of temperatures.

6–2

Maintenance and Service Guide

Specifications

Table 6-2
14.0-inch, WXGA, SVA Display
Dimensions
Height
Width
Diagonal

27.94 cm
20.83 cm
35.56 cm

Number of colors

Up to 16.8 million

Contrast ratio

250:1

Brightness

180 nits typical

11.0 in
8.2 in
14.0 in

Pixel resolution
Pitch
Format
Configuration

0.279 × 0.279 mm
1280 × 768
RGB vertical stripe

Backlight

Edge lit

Character display

80 × 25

Total power consumption

4W

Viewing angle

+/-40° horizontal, +20/-40° vertical
typical

Maintenance and Service Guide

6–3

Specifications

Table 6-3
Hard Drives
160-GB*

120-GB*

Dimensions
Height
Width
Weight
Interface type

9.5 mm
70 mm
102 g

9.5 mm
70 mm
99 g

ATA-7

ATA-5

150 MB/sec
ATA security

100 MB/sec
ATA security

2 ms
12 ms
21 ms

3 ms
13 ms
24 ms

312,581,808

234,433,260

Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
Logical blocks†
Disk rotational speed
Operating temperature

5400 rpm
5°C to 60°C
(41°F to 140°F)

5°C to 55°C
(41°F to 131°F)

Certain restrictions and exclusions apply. For details, consult technical
✎ support
by selecting Start > Help and Support > Contact support.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible
capacity is less.
†Actual drive specifications may differ slightly.

6–4

Maintenance and Service Guide

Specifications

Table 6-3
Hard Drives (Continued)
100-GB*

80-GB*

60-GB*

Dimensions
Height
Width
Weight
Interface type

9.5 mm
70 mm
99 g

9.5 mm
70 mm
102 g

9.5 mm
70 mm
99 g

ATA-5

ATA-5

ATA-5

100 MB/sec
ATA security

100 MB/sec
ATA security

100 MB/sec
ATA security

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

195,363,650

156,301,488

117,210,240

Transfer rate
Synchronous (maximum)
Security

Seek times (typical read, including setting)
Single track
Average
Maximum
Logical blocks†
Disk rotational speed
Operating temperature

5400 rpm
5°C to 55°C (41°F to 131°F)

Certain restrictions and exclusions apply. For details, consult technical
✎ support
by selecting Start > Help and Support > Contact support.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible
capacity is less.
†Actual drive specifications may differ slightly.

Maintenance and Service Guide

6–5

Specifications

Table 6-4
Primary 6-cell, Li-Ion Battery
Dimensions
Height
Width
Depth
Weight

2.00 cm
9.40 cm
13.40 cm
0.34 kg

0.79 in
3.70 in
5.28 in
0.75 lb

Energy
Voltage
Amp-hour capacity
Watt-hour capacity

11.1 V
4.4 Ah
48 Wh

Temperature
Operating
Nonoperating

6–6

5°C to 45°C
0°C to 60°C

41°F to 113°F
32°F to 140°F

Maintenance and Service Guide

Specifications

Table 6-5
DVD/CD-RW Combo Drive
Applicable disc

Read:
Write:
DVD-R, DVD-RW,
CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disc diameter
Standard disc
Mini disc

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

6–7

Specifications

Table 6-5
DVD/CD-RW Combo Drive (Continued)
Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD media

DVD media

< 110 ms
< 210 ms

< 130 ms
< 225 ms

Random
Full stroke
Audio output level

Line-out, 0.7 V rms

Cache buffer

2 MB

Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

6–8

Maintenance and Service Guide

Specifications

Table 6-6
DVD±RW/R and
CD-RW Double-Layer Combo Drive
Applicable disc

Read:
Write:
DVD-R, DVD-RW,
CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-R and DVD-RW
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disc diameter
Standard disc
Mini disc

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

6–9

Specifications

Table 6-6
DVD±RW/R and
CD-RW Double-Layer Combo Drive (Continued)
Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD media

DVD media

< 175 ms
< 285 ms

< 230 ms
< 335 ms

Random
Full stroke
Audio output level

Audio-out, 0.7 Vrms

Cache buffer

2 MB

Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA mode 2

2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

6–10

Maintenance and Service Guide

Specifications

Table 6-7
System DMA
Hardware DMA

System Function

DMA0

Not applicable

DMA1

Not applicable

DMA2

Not applicable

DMA3

Not applicable

DMA4

Direct memory access controller

DMA5

Available for ExpressCard

DMA6

Not assigned

DMA7

Not assigned

Maintenance and Service Guide

6–11

Specifications

Table 6-8
System Interrupts
Hardware IRQ

System Function

IRQ0

System timer

IRQ1

Quick Launch buttons

IRQ2

Cascaded

IRQ3

USB2 Enhanced Host Controller—24CD

IRQ4

COM1

IRQ5*

Conexant AC—Link Audio
SMBus Controller—24C3
Data Fax Modem with SmartCP

IRQ6

Diskette drive

IRQ7*

Parallel port

IRQ8

System CMOS/real-time clock

IRQ9*

Microsoft ACPI-compliant system

IRQ10*

USB UHCI controller—24C2
GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller

IRQ11

USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller

*Default configuration

✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.

6–12

Maintenance and Service Guide

Specifications

Table 6-8
System Interrupts (Continued)
Hardware IRQ

System Function

IRQ12

Synaptics PS/2 port pointing device

IRQ13

Numeric data processor

IRQ14

Primary IDE channel

IRQ15

Secondary IDE channel

IRQ17

Conexant AC -Link Audio

IRQ17

Soft V90 Data Fax Modem with SmartCP

IRQ17

ATi Mobility Radeon Xpress 200 Series

IRQ19

Standard Enhanced PCI to USB Host Controller

IRQ19

Standard OpenHCD USB Host Controller

IRQ19

Standard OpenHCD USB Host Controller

IRQ20

TI 6411 PCIxx21/x515 Cardbus Controller

IRQ20

TI OHCI Compliant IEEE 1394 Host Controller

IRQ21

TI Integrated PCIxx21 FlashMedia Controller

IRQ21

Broadcom 802.11b/g WLAN

IRQ21

Microsoft ACPI-compliant system

IRQ22

Realtek RTL8100CL Family PCI fast Ethernet
Controller

IRQ23

SDA Standard Compliant SD Host Controller

*Default configuration

✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.

Maintenance and Service Guide

6–13

Specifications

Table 6-9
System I/O Addresses
I/O Address (hex)

System Function (shipping configuration)

0x00000000-0x00000CF7

PCI bus

0x00000000-0x00000CF7

Direct memory access controller

0x00000020-0x00000021

Programmable interrupt controller

0x0000002E-0x0000002F

System board resources

0x00000040-0x00000043

System timer

0x00000060-0x00000060

Quick Launch Buttons

0x00000061-0x00000061

System speaker

0x00000062-0x00000062

Microsoft ACPI-Compliant Embedded
Controller

0x00000064-0x00000064

Quick Launch Buttons

0x00000066-0x00000066

Microsoft ACPI-Compliant Embedded
Controller

0x00000070-0x00000071

System CMOS/real time clock

0x00000072-0x00000073

System board resources

0x00000080-0x0000008F

Direct memory access controller

0x00000092-0x00000092

System board resources

0x000000A0-0x000000A1

Programmable interrupt controller

0x000000B0-0x000000B1

System board resources

0x000000C0-0x000000DF

Direct memory access controller

0x000000F0-0x000000FE

Numeric data processor

0x00000170-0x00000177

Secondary IDE Channel

6–14

Maintenance and Service Guide

Specifications

Table 6-9
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

0x000001F0-0x000001F7

Primary IDE Channel

0x00000220-0x0000022F

System board resources

0x00000274-0x00000277

ISAPNP Read Data Port

0x00000279-0x00000279

ISAPNP Read Data Port

0x00000280-0x00000293

System board resources

0x00000376-0x00000376

Secondary IDE Channel

0x000003B0-0x000003BB

PCI standard PCI-to-PCI bridge

0x000003B0-0x000003BB

ATI MOBILITY RADEON Xpress 200 Series

0x000003C0-0x000003DF

PCI standard PCI-to-PCI bridge

0x000003C0-0x000003DF

ATI MOBILITY RADEON Xpress 200 Series

0x000003F6-0x000003F6

Primary IDE Channel

0x0000040B-0x0000040B

System board resources

0x000004D0-0x000004D1

System board resources

0x000004D6-0x000004D6

System board resources

0x00000530-0x00000537

System board resources

0x00000870-0x0000087F

System board resources

0x00000A79-0x00000A79

ISAPNP Read Data Port

0x00000C00-0x00000C01

System board resources

0x00000C14-0x00000C14

System board resources

0x00000C50-0x00000C52

System board resources

0x00000C6C-0x00000C6C

System board resources

Maintenance and Service Guide

6–15

Specifications

Table 6-9
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

0x00000C6F-0x00000C6F

System board resources

0x00000CD4-0x00000CD5

System board resources

0x00000CD6-0x00000CD7

System board resources

0x00000CD8-0x00000CDF

System board resources

0x00000D00-0x0000FFFF

PCI bus

0x00000F40-0x00000F47

System board resources

0x00001080-0x00001080

System board resources

0x00008000-0x0000805F

System board resources

0x00008100-0x000081FF

System board resources

0x00008400-0x0000840F

ATI SMBus

0x00008410-0x0000841F

Standard Dual Channel PCI IDE Controller

0x00009000-0x00009FFF

PCI standard PCI-to-PCI bridge

0x00009000-0x00009FFF

ATI MOBILITY RADEON Xpress 200 Series

0x0000A000-0x0000A0FF

Realtek RTL8139/810x Family Fast Ethernet
NIC

0x0000F000-0x0000FFFF

PCI standard PCI-to-PCI bridge

0x0000FD00-0x0000FDFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0x0000FE00-0x0000FEFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

6–16

Maintenance and Service Guide

Specifications

Table 6-10
System Memory Map
Memory Map Address (hex)

System Function (shipping configuration)

0xD4100000-0xD41FFFFF

PCI standard PCI-to-PCI bridge

0xD4100000-0xD41FFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xD8000000-0xDBFFFFFF

PCI standard PCI-to-PCI bridge

0xD8000000-0xDBFFFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xFAC00000-0xFEBFFFFF

PCI standard PCI-to-PCI bridge

0xF6C00000-0xFABFFFFF

PCI standard PCI-to-PCI bridge

0xD4000000-0xD4000FFF

Standard OpenHCD USB Host Controller

0xD4001000-0xD4001FFF

Standard OpenHCD USB Host Controller

0xD4002000-0xD4002FFF

Standard Enhanced PCI to USB Host
Controller

0xD4003000-0xD40033FF

ATI SMBus

0xFFF80000-0xFFFFFFFF

System board

0xE0000000-0xE03FFFFF

System board

0xE0000000-0xE03FFFFF

System board resources

0x0000-0x0FFF

System board

0xD4208000-0xD42087FF

Texas Instruments OHCI Compliant IEEE
1394 Host Controller

0xD4200000-0xD4203FFF

Texas Instruments OHCI Compliant IEEE
1394 Host Controller

0xD4204000-0xD4205FFF

Broadcom 802.11b/g WLAN

0xFFEFF000-0xFFEFFFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xFFEFE000-0xFFEFEFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

Maintenance and Service Guide

6–17

Specifications

Table 6-10
System Memory Map (Continued)
Memory Map Address (hex)

System Function (shipping configuration)

0xF2C00000-0xF6BFFFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xD4206000-0xD4207FFF

Texas Instruments PCIxx21 Integrated
FlashMedia Controller

0xD4209000-0xD42090FF

SDA Standard Compliant SD Host Controller

0xD4208C00-0xD4208CFF

SDA Standard Compliant SD Host Controller

0xD4208800-0xD42088FF

SDA Standard Compliant SD Host Controller

0xD4209400-0xD42094FF

Realtek RTL8139/810x Family Fast
Ethernet NIC

0xD4003400-0xD40034FF

Conexant AC-Link Audio

0xD4003800-0xD40038FF

SoftV90 Data Fax Modem with SmartCP

0xFEC00000-0xFEC00FFF

System board resources

0xFEE00000-0xFEE00FFF

System board resources

0xA0000-0xBFFFF

PCI bus

0xA0000-0xBFFFF

PCI standard PCI-to-PCI bridge

0xA0000-0xBFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xD6000-0xD7FFF

PCI bus

0xDC000-0xDDFFF

PCI bus

0xDD000-0xDDFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xE0000-0xFFFFF

System board

0x40000000-0xFFFFFFFF

PCI bus

6–18

Maintenance and Service Guide

A
Screw Listing
This appendix provides specification and reference information
for the screws used in the computer. All screws listed in this
appendix are available in the Screw Kit, spare part number
417109-001, and the Display Screw Kit, spare part number
417105-001.

Table A-1
Phillips PM3.0×3.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

4

3.0 mm

3.0 mm

4.0 mm

Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)

Phillips PM3.0×3.0 Screw Locations

Maintenance and Service Guide

A–1

Screw Listing

Table A-2
Black Phillips PM2.0×5.0 Captive Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

5

5.0 mm

2.0 mm

4.0 mm

Where used:
1 Two screws that secure the hard drive cover to the computer (screws are
captured on the cover by C-clips; documented in Section 5.4)
2 Two screws that secure the memory module compartment cover to the
computer (screws are captured on the cover by C-clips; documented in
Section 5.7)
3 One screw that secures the Mini Card compartment cover to the computer
(screw is captured on the cover by a C-clip; documented in Section 5.8)

Black Phillips PM2.0×5.0 Captive Screw Locations

A–2

Maintenance and Service Guide

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the hard drive to the computer (documented in Section 5.4)

Black Phillips PM2.5×5.0 Screw Locations

Maintenance and Service Guide

A–3

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the display inverter bracket to the display assembly
(documented in Section 5.12)

Black Phillips PM2.5×5.0 Screw Locations

A–4

Maintenance and Service Guide

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the display inverter to the display inverter bracket
(documented in Section 5.12)

Black Phillips PM2.5×5.0 Screw Locations

Maintenance and Service Guide

A–5

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)
-

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the display hinges to the display assembly (documented in
Section 5.12)

Black Phillips PM2.5×5.0 Screw Locations

A–6

Maintenance and Service Guide

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the display lid switch module to the display enclosure
(documented in Section 5.12)

Black Phillips PM2.5×5.0 Screw Location

Maintenance and Service Guide

A–7

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the wireless antenna transceivers to the display enclosure
(documented in Section 5.12)

Black Phillips PM2.5×5.0 Screw Locations

A–8

Maintenance and Service Guide

Screw Listing

Table A-3
Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

13

5.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the system board to the computer (documented in
Section 5.21)

Black Phillips PM2.5×5.0 Screw Locations

Maintenance and Service Guide

A–9

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the Mini Card module to the computer (documented in
Section 5.8)

Phillips PM2.0×3.0 Screw Locations

A–10

Maintenance and Service Guide

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the optical drive bracket to the optical drive (documented in
Section 5.9)

Phillips PM2.0×3.0 Screw Locations

Maintenance and Service Guide

A–11

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the power button board to the switch cover (documented in
Section 5.11)

Phillips PM2.0×3.0 Screw Locations

A–12

Maintenance and Service Guide

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.13)

Phillips PM2.0×3.0 Screw Locations

Maintenance and Service Guide

A–13

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
5 screws that secure the TouchPad to the top cover (documented in
Section 5.14)

Phillips PM2.0×3.0 Screw Locations

A–14

Maintenance and Service Guide

Screw Listing

Table A-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

15

3.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the wireless switch board to the computer (documented in
Section 5.15)

Phillips PM2.0×3.0 Screw Locations

Maintenance and Service Guide

A–15

Screw Listing

Table A-5
Phillips PM2.5×7.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

18

7.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the optical drive to the computer (documented in
Section 5.9

Phillips PM2.5×7.0 Screw Location

A–16

Maintenance and Service Guide

Screw Listing

Table A-5
Phillips PM2.5×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

18

7.0 mm

2.5 mm

4.0 mm

Where used:
3 screws that secure the keyboard to the computer (documented in
Section 5.10)

Phillips PM2.5×7.0 Screw Locations

Maintenance and Service Guide

A–17

Screw Listing

Table A-5
Phillips PM2.5×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

18

7.0 mm

2.5 mm

4.0 mm

Where used:
5 screws that secure the display assembly to the computer (documented in
Section 5.12)

Phillips PM2.5×7.0 Screw Locations

A–18

Maintenance and Service Guide

Screw Listing

Table A-5
Phillips PM2.5×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

18

7.0 mm

2.5 mm

4.0 mm

Where used:
8 screws that secure the display bezel to the display assembly (documented in
Section 5.12)

Phillips PM2.5×7.0 Screw Locations

Maintenance and Service Guide

A–19

Screw Listing

Table A-5
Phillips PM2.5×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

18

7.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the top cover to the computer (documented in
Section 5.13)

Phillips PM2.5×7.0 Screw Location

A–20

Maintenance and Service Guide

Screw Listing

Table A-6
Phillips PM2.5×9.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

9.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the switch cover to the computer (documented in
Section 5.11)

Phillips PM2.5×9.0 Screw Locations

Maintenance and Service Guide

A–21

Screw Listing

Table A-6
Phillips PM2.5×9.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

9.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the display assembly to the computer (documented in
Section 5.12)

Phillips PM2.5×9.0 Screw Location

A–22

Maintenance and Service Guide

Screw Listing

Table A-6
Phillips PM2.5×9.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

9.0 mm

2.5 mm

4.0 mm

Where used:
6 screws that secure the top cover to the computer (documented in
Section 5.13)

Phillips PM2.5×9.0 Screw Locations

Maintenance and Service Guide

A–23

Screw Listing

Table A-6
Phillips PM2.5×9.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

9.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the top cover to the computer (documented in
Section 5.13)

Phillips PM2.5×9.0 Screw Location

A–24

Maintenance and Service Guide

Screw Listing

Table A-7
Silver Phillips PM2.5×5.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

3

5.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the switch cover to the computer (documented in
Section 5.11)

Silver Phillips PM2.5×5.0 Screw Location

Maintenance and Service Guide

A–25

Screw Listing

Table A-7
Silver Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

3

5.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the audio/infrared board to the computer (documented
in Section 5.17)

Silver Phillips PM2.5×5.0 Screw Location

A–26

Maintenance and Service Guide

Screw Listing

Table A-7
Silver Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

3

5.0 mm

2.5 mm

4.0 mm

Where used:
One screw that secures the USB board to the computer (documented in
Section 5.19)

Silver Phillips PM2.5×5.0 Screw Location

Maintenance and Service Guide

A–27

Screw Listing

Table A-8
Phillips PM2.0×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

4.0 mm

2.5 mm

4.0 mm

Where used:
4 screws that secure the top cover to the computer (documented in
Section 5.13)

Phillips PM2.0×4.0 Screw Locations

A–28

Maintenance and Service Guide

Screw Listing

Table A-8
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

4.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.13)

Phillips PM2.0×4.0 Screw Locations

Maintenance and Service Guide

A–29

Screw Listing

Table A-8
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

4.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the modem module to the computer (documented in
Section 5.16)

Phillips PM2.0×4.0 Screw Locations

A–30

Maintenance and Service Guide

Screw Listing

Table A-8
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

10

4.0 mm

2.5 mm

4.0 mm

Where used:
2 screws that secure the ExpressCard assembly to the system board
(documented in Section 5.22)

Phillips PM2.0×4.0 Screw Locations

Maintenance and Service Guide

A–31

Screw Listing

Table A-9
Phillips PM2.0×2.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

2.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the TouchPad board to the TouchPad bracket
(documented in Section 5.14)

Phillips PM2.0×2.0 Screw Locations

A–32

Maintenance and Service Guide

Screw Listing

Table A-10
Phillips PM2.5×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

4

4.0 mm

2.5 mm

4.0 mm

Where used:
4 screws that secure the speaker assembly to the computer (documented in
Section 5.20)

Phillips PM2.5×4.0 Screw Locations

Maintenance and Service Guide

A–33

Screw Listing

Table A-11
Phillips PM2.0×8.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

2

8.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the ExpressCard assembly to the system board
(documented in Section 5.22)

Phillips PM2.0×8.0 Screw Locations

A–34

Maintenance and Service Guide

Screw Listing

Table A-12
Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

8

13.0 mm

2.0 mm

4.0 mm

Where used:
4 screws that secure the fan/heat sink assembly to the system board on
computer models using Intel processors (documented in Section 5.23)

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations

Maintenance and Service Guide

A–35

Screw Listing

Table A-12
Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw

(Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

8

13.0 mm

2.0 mm

4.0 mm

Where used:
4 screws that secure the fan/heat sink assembly to the system board on
computer models using AMD processors (documented in Section 5.23)

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations

A–36

Maintenance and Service Guide

Screw Listing

Table A-13
Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

9.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the fan/heat sink assembly to the system board on
computer models using Intel processors (documented in Section 5.23)

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location

Maintenance and Service Guide

A–37

Screw Listing

Table A-13
Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw

(Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

9.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the fan/heat sink assembly to the system board on
computer models using AMD processors (documented in Section 5.23)

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location

A–38

Maintenance and Service Guide

B
Backup and Recovery in
Windows XP
Recovering System Information
Tools provided by the operating system and PC Recovery
software are designed to help you with the following tasks for
safeguarding your information and restoring it in case of a
system failure:
■

Backing up your information regularly to protect your
important system files.

■

Making a set of recovery discs (PC Recovery software
feature). Recovery discs are used to start up (boot) your
computer and restore the operating system and software
programs to factory settings in case of system failure or
instability.

■

Creating system restore points (operating system feature).
System restore points allow you to reverse undesirable
changes to your computer by restoring the computer to an
earlier state.

■

Recovering a program or driver (PC Recovery software
feature). This feature helps you reinstall a program or driver
without performing a full system recovery.

■

Performing a full system recovery (PC Recovery software
feature). With PC Recovery, you can recover your full
factory image if you experience system failure or instability.
PC Recovery works from a dedicated recovery partition on
the hard drive or from recovery discs you create.

Maintenance and Service Guide

B–1

Backup and Recovery in Windows XP

Backing Up Your Information
When to Back Up
■

On a regularly scheduled basis

✎ Set reminders to back up your information periodically.
■

Before the computer is repaired or restored

■

Before you add or modify hardware or software

Backup Suggestions
■

Create system restore points using Windows XP Professional
System Restore feature.

■

Store personal files in the My Documents folder and back up
these folders periodically.

■

Back up templates stored in their associated programs.

■

Save customized settings in a window, toolbar, or menu bar
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset
your preferences.
To copy the screen and paste it into a Word document:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. To paste the copied images into a document, open Word,
and then select Edit > Paste.

B–2

Maintenance and Service Guide

Backup and Recovery in Windows XP

Using System Restore Points
When you back up your system, you are creating a system restore
point. A system restore point allows you to save and name a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
to an earlier restore point does not affect data files
✎ Recovering
saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased
protection for your system files and settings.

When to Create Restore Points
■

Before you add or extensively modify software or hardware.

■

Periodically, whenever the system is performing optimally.

revert to a restore point and then change your mind, you
✎ Ifcanyoureverse
the restoration.

Creating a System Restore Point
1. Select Start > Help and Support > System Restore.
The System Restore window opens.
2. Click Create a restore point, and then click Next.
3. Follow the on-screen instructions.

Maintenance and Service Guide

B–3

Backup and Recovery in Windows XP

Restoring to a Previous Date and Time
To revert to a restore point (created at a previous date and time),
when the computer was functioning optimally:
1. Select Start > Help and Support > System Restore.
The System Restore window opens.
2. Click Restore my computer to an earlier time, and then
click Next.
3. Follow the on-screen instructions.

Creating Recovery Discs
PC Recovery Disc Creator creates a set of recovery CDs or DVDs
for the computer. Use recovery discs to restore the operating
system and software programs to factory settings, in case of
system failure or instability.
these discs carefully and keep them in a safe place. The
✎ Handle
software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
■

You will need high quality CD-R, DVD-R, or DVD+R media
(purchased separately).

and double-layer DVD±RW are not compatible
✎ DVD±RW/R
with the PC Recovery Disc Creator software.

B–4

■

The computer must be connected to AC power during
this process.

■

Only one set of recovery discs can be created per computer.

Maintenance and Service Guide

Backup and Recovery in Windows XP

■

Number each disc before inserting it into the computer
optical drive.

■

If necessary, you can exit the program before you have
finished creating the recovery discs. The next time you open
PC Recovery Disc Creator, you will be prompted to continue
the disc creation process.

To create a set of recovery discs:
1. Select Start > All Programs > System Recovery >
PC Recovery Disc Creator.
The PC Recovery Disc Creator tool opens.
2. Click Next.
you are operating the computer on battery power, you will be
✎ Ifprompted
to connect to AC power before you can go to the
next step.

3. Select the type of disc you want to use and click Next.
software examines the image and displays the number of
✎ The
blank discs needed to create your recovery discs.
4. Insert the first disc and follow the on-screen instructions to
complete the creation of the recovery discs.

Maintenance and Service Guide

B–5

Backup and Recovery in Windows XP

Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally
erased or is damaged, the Application and Driver Recovery tool
allows you to reinstall it.
not provided with this computer must be reinstalled
✎ Software
from the disc provided by the manufacturer or downloaded
from the manufacturer's Web site.

✎ Before reinstalling the program, be sure it is fully uninstalled.
The Application and Driver Recovery tool replaces corrupted
system files and reinstalls deleted system files within
the program.
■

In most cases, if the program you are reinstalling is still on
your computer, the reinstallation process does not affect your
personal settings.

■

In all cases, if a program has been deleted from your
computer, the reinstallation process reinstalls the program or
utility to the factory image but cannot restore your
personal settings.

Reinstalling Preinstalled Programs and
Drivers
1. Remove the program or driver:
some cases, drivers are not listed in the Add or Remove
✎ InPrograms
list. If the driver is not listed, it does not need to be
removed.

a. Select Start > Control Panel > Add or
Remove Programs.
b. Click the program or driver you want to remove, and then
click Change/Remove.

B–6

Maintenance and Service Guide

Backup and Recovery in Windows XP

2. Select Start > All Programs > System Recovery >
Application and Driver Recovery.
The Application and Driver Recovery tool opens.
3. Select Application Installation or Driver Installation, and
then click Next.
4. Follow the on-screen instructions to complete the program or
driver recovery.
5. Restart the computer if prompted.

Reinstalling Programs from Discs
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the installation
instructions on the screen.
3. Restart the computer if prompted.

Performing a Recovery
PC Recovery software allows you to repair or restore the system
if you experience system failure or instability. PC Recovery
works from recovery discs that you create or from a dedicated
recovery partition on the hard drive.
Windows XP has its own built-in repair features,
✎ Microsoft
such as System Restore and driver roll-back capabilities. If you
have not already tried these features, try them before using
PC Recovery.

Recovery only recovers software that was preinstalled at
✎ PC
the factory. Software not provided with this computer must be
reinstalled from the disc provided by the manufacturer or
downloaded from the manufacturer's Web site.

Maintenance and Service Guide

B–7

Backup and Recovery in Windows XP

Recovering from the Recovery Discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.

Recovering from the Partition on the
Hard Drive
You can perform a recovery from the partition on the hard drive
from either the Start button or f11.
To restore the system from the partition:
1. Access the PC Recovery tool:
❏ To access PC Recovery from the Start button, select

Start > All Programs > System Recovery >
PC Recovery.
❏ To access PC Recovery from f11, restart the computer and
press f11 while the “Press  for recovery” message is

displayed on the screen.
The PC Recovery tool opens.
2. Select PC Recovery and click Next.
The computer restarts and the PC Recovery tool opens.
3. Click OK.
4. Follow the on-screen instructions to complete the
system recovery.

B–8

Maintenance and Service Guide

Backup and Recovery in Windows XP

If you want to perform a destructive recovery:
destructive recovery formats the hard drive and restores the
✎ Acomputer
to its factory state. Select this option only as a
last resort.

a. Click Advanced Options on the System Recovery screen.
b. Select Destructive Recovery and follow the on-screen
instructions.

Deleting the Recovery Partition on the
Hard Drive
The PC Recovery Advanced Options menu provides the option of
deleting the recovery partition, which will increase space on the
hard drive. Delete the recovery partition only if you have already
created recovery discs.

Ä

CAUTION: After you create the recovery discs, you can increase
space on the hard drive by deleting the recovery partition. However,
doing this is not recommended. If you delete this partition, you will lose
any information that is on the partition, including the PC Recovery
software. Thereafter, you must use the recovery discs to access PC
Recovery software.

To delete the recovery partition:
1. If you have not already created recovery discs, create
them now.
2. Select Start > All Programs > System Recovery >
PC Recovery.
The PC Recovery tool opens.
3. Select PC Recovery and click Next.
The computer restarts and the PC Recovery tools opens.

Maintenance and Service Guide

B–9

Backup and Recovery in Windows XP

4. Click OK.
5. At the System Recovery screen, click Advanced Options.
6. Select Delete Recovery Partition (not recommended) and
follow the on-screen instructions.

Updating Reinstalled Software
After you perform a system recovery, connect to the Internet to
update all reinstalled software.
To access update links for the operating system and other
software provided on your computer:

»

Select Start > Help and Support.

To update optional software, follow the instructions provided by
the software manufacturer. Some programs include an update
feature you can access from a Help button or menu within
the program.

B–10

Maintenance and Service Guide

C
Backup and Recovery in
Windows Vista
Recovering System Information
Tools provided by the operating system and Recovery Manager
software are designed to help you with the following tasks for
safeguarding your information and restoring it in case of a system
failure:
■

Back up your information regularly to protect your important
system files.

■

Make a set of recovery discs (Recovery Manager software
feature). Recovery discs are used to start up (boot) your
computer and restore the operating system and software
programs to factory settings in case of system failure or
instability.

■

Create system restore points (operating system feature).
System restore points allow you to reverse undesirable
changes to your computer by restoring the computer to an
earlier state.

■

Recover a program or driver (Recovery Manager software
feature). This feature helps you reinstall a program or driver
without performing a full system recovery.

■

Perform a full system recovery (Recovery Manager software
feature). With Recovery Manager, you can recover your full
factory image if you experience system failure or instability.
Recovery Manager works from a dedicated recovery partition
on the hard drive or from recovery discs you create.

Maintenance and Service Guide

C–1

Backup and Recovery in Windows Vista

Backing up Your Information
When to Back Up
■

On a regularly scheduled basis.

✎ Set reminders to back up your information periodically.
■

Before the computer is repaired or restored.

■

Before you add or modify hardware or software.

Backup Suggestions
■

Create system restore points using the Windows System
Restore feature.

■

Store personal files in the Documents folder and back up
these folders periodically.

■

Back up templates stored in their associated programs.

■

Save customized settings in a window, toolbar, or menu bar
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your
preferences.
To copy the screen and paste it into a word-processing
document:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit >
Paste.

C–2

Maintenance and Service Guide

Backup and Recovery in Windows Vista

Using System Restore Points
When you back up your system, you are creating a system restore
point. A system restore point allows you to save and name a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
to an earlier restore point does not affect data files
✎ Recovering
saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased
protection for your system files and settings.

When to Create Restore Points
■

Before you add or extensively modify software or hardware.

■

Periodically, whenever the system is performing optimally.

revert to a restore point and then change your mind, you
✎ Ifcanyoureverse
the restoration.

Creating a System Restore Point
1. Select Start > Control Panel > System and Maintenance >
System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which you
want to create a restore point.
5. Click Create.
The System Protection window opens.
6. Follow the on-screen instructions.

Maintenance and Service Guide

C–3

Backup and Recovery in Windows Vista

Restoring to a Previous Date and Time
To revert to a restore point (created at a previous date and time),
when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Maintenance >
System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.

Creating Recovery Discs
Recovery Manager creates a set of recovery CDs or DVDs for the
computer. Use recovery discs to restore the operating system and
software programs to factory settings, in case of system failure or
instability.
these discs carefully and keep them in a safe place. The
✎ Handle
software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
■

You will need high quality CD-R, DVD-R, or DVD+R media
(purchased separately).

DVD } RW discs and DVD } RW double-layer discs
✎ Formatted
are not compatible with the Recovery Manager software.

C–4

■

The computer must be connected to AC power during this
process.

■

Only one set of recovery discs can be created per computer.

■

Number each disc before inserting it into the computer
optical drive.

Maintenance and Service Guide

Backup and Recovery in Windows Vista

■

If necessary, you can exit the program before you have
finished creating the recovery discs. The next time you open
Recovery Manager, you will be prompted to continue the disc
creation process.

To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager >
Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
you are operating the computer on battery power, you will be
✎ Ifprompted
to connect to AC power before you can go to the next
step.

3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.

Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally
erased or is damaged, Recovery Manager allows you to reinstall
it.
not provided with this computer must be reinstalled
✎ Software
from the disc provided by the manufacturer or downloaded
from the manufacturer's Web site.

✎ Before reinstalling the program, be sure it is fully uninstalled.
Recovery Manager replaces corrupted system files and reinstalls
deleted system files within the program.
■

In most cases, if the program you are reinstalling is still on
your computer, the reinstallation process does not affect your
personal settings.

Maintenance and Service Guide

C–5

Backup and Recovery in Windows Vista

■

In all cases, if a program has been deleted from your
computer, the reinstallation process reinstalls the program or
utility to the factory image but cannot restore your personal
settings.

Reinstalling Preinstalled Programs and
Drivers
1. Remove the program or driver:

✎ Before reinstalling the program, be sure it is fully uninstalled.
a. Select Start > Control Panel > Programs > Uninstall a
program.
b. Right-click the program or driver you want to remove, and
then click Uninstall.
2. Reinstall the program or driver:
a. Select Start > All Programs > Recovery Manager >
Recovery Manager.
Recovery Manager opens.
b. Click Advanced Options.
c. Click either Software program re-installation or
Hardware driver re-installation, and then click Next.
d. Follow the on-screen instructions.
e. Restart the computer if prompted.

Reinstalling Programs from Discs
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the installation
instructions on the screen.
3. Restart the computer if prompted.

C–6

Maintenance and Service Guide

Backup and Recovery in Windows Vista

Performing a Recovery
Recovery Manager software allows you to repair or restore the
system if you experience system failure or instability. Recovery
Manager works from recovery discs that you create or from a
dedicated recovery partition on the hard drive.
has its own built-in repair features, such as System
✎ Windows
Restore and driver rollback capabilities. If you have not already
tried these features, try them before using Recovery Manager.

Manager only recovers software that was preinstalled
✎ Recovery
at the factory. Software not provided with this computer must
be reinstalled from the disc provided by the manufacturer or
downloaded from the manufacturer's Web site.

Recovering from the Recovery Discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.

Recovering from the Partition on the Hard
Drive
You can perform a recovery from the partition on the hard drive
from either the Start button or f11.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏ Select Start > All Programs > Recovery Manager >

Recovery Manager.

Maintenance and Service Guide

C–7

Backup and Recovery in Windows Vista

❏ Restart the computer and press f11 while the “Press 

for recovery” message is displayed on the screen. Then
select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.

Deleting the Recovery Partition on the Hard
Drive
The Recovery Manager Advanced Options menu provides the
option of deleting the recovery partition, which will increase
space on the hard drive. Delete the recovery partition only if you
have already created recovery discs.

Ä

CAUTION: After you create the recovery discs, you can increase space
on the hard drive by deleting the recovery partition. However, doing this
is not recommended. If you delete this partition, you will lose any
information that is on the partition, including Recovery Manager
software. Thereafter, you must use the recovery discs to access Recovery
Manager software.

To delete the recovery partition:
1. If you have not already created recovery discs, create them
now.
2. Select Start > All Programs > Recovery Manager >
Recovery Manager.
Recovery Manager opens.
3. Click Advanced Options.
4. Click Remove recovery partition, and then click Next.
5. Follow the on-screen instructions.

C–8

Maintenance and Service Guide

Backup and Recovery in Windows Vista

Updating Reinstalled Software
After you perform a system recovery, connect to the Internet to
update all reinstalled software.
To access update links for the operating system and other
software provided on your computer:

»

Select Start > Help and Support.

To update optional software, follow the instructions provided by
the software manufacturer. Some programs include an update
feature you can access from a Help button or menu within the
program.

Maintenance and Service Guide

C–9

D
Display Component Recycling

Å

WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.

Ä

CAUTION: The procedures in this appendix can result in damage to
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.

Disposal
✎ Materials
This HP product contains mercury in the display assembly
backlight and may require special handling at end-of-life.
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or visit the Electronic Industries Alliance
(EIA) at http://www.eiae.org.

Maintenance and Service Guide

D–1

Display Component Recycling

This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the LCD panel 2.

procedures differ from one display assembly to
✎ Disassembly
another. The procedures provided in this appendix are general

disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.

Refer to Section 5.12, “Display Assembly,” for display assembly
disassembly steps.

D–2

Maintenance and Service Guide

Display Component Recycling

Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws

Maintenance and Service Guide

D–3

Display Component Recycling

2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until
the bezel disengages from the display assembly.
3. Remove the display bezel 3.

Removing the Display Bezel

D–4

Maintenance and Service Guide

Display Component Recycling

4. Disconnect all LCD panel cables 1 from the display inverter
board and remove the inverter board 2.

Removing the Display Inverter Board

Maintenance and Service Guide

D–5

Display Component Recycling

5. Remove all screws 1 that secure the LCD panel to the
display enclosure.
6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel

D–6

Maintenance and Service Guide

Display Component Recycling

7. Turn the LCD panel upside down.
8. Remove all screws that secure the LCD panel frame to the
LCD panel.

Removing the LCD Panel Frame Screws

Maintenance and Service Guide

D–7

Display Component Recycling

9. Use a sharp-edged tool to cut the tape 1 that secures the
side of the LCD panel to the LCD panel frame.
10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame

D–8

Maintenance and Service Guide

Display Component Recycling

11. Remove the screws 1 that secure the backlight cover to the
LCD panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.

Removing the Backlight Cover

Maintenance and Service Guide

D–9

Display Component Recycling

14. Turn the LCD panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
LCD panel.

Releasing the Backlight Cables

D–10

Maintenance and Service Guide

Display Component Recycling

16. Turn the LCD panel upside down.
17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame

Maintenance and Service Guide

D–11

Display Component Recycling

Å

WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight

D–12

Maintenance and Service Guide

Display Component Recycling

19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the LCD
rear panel.
21. Release the LCD panel 3 from the LCD rear panel.
22. Release the tape 4 that secures the LCD panel to the LCD
rear panel.

Releasing the LCD Panel

Maintenance and Service Guide

D–13

Display Component Recycling

23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.

D–14

Maintenance and Service Guide

E
Connector Pin Assignments

Table E-1
Universal Serial Bus

Pin

Signal

Pin

Signal

1

+5 VDC

3

Data +

2

Data –

4

Ground

Maintenance and Service Guide

E–1

Connector Pin Assignments

Table E-2
RJ-45 (Network)

Pin

Signal

Pin

Signal

1

Transmit +

5

Unused

2

Transmit –

6

Receive –

3

Receive +

7

Unused

4

Unused

8

Unused

E–2

Maintenance and Service Guide

Connector Pin Assignments

Table E-3
S-Video-Out

Pin

Signal

Pin

Signal

1

TV-Ground

5

TV-CD

2

TV-CVBS

6

TV-Ground

3

TV-Ground

7

TV-YD

4

TV-Ground

Maintenance and Service Guide

E–3

Connector Pin Assignments

Table E-4
External Monitor

Pin

Signal

Pin

Signal

1

Red analog

9

+5 VDC

2

Green analog

10

Ground

3

Blue analog

11

Monitor detect

4

Not connected

12

DDC 2B data

5

Ground

13

Horizontal sync

6

Ground analog

14

Vertical sync

7

Ground analog

15

DDC 2B clock

8

Ground analog

E–4

Maintenance and Service Guide

Connector Pin Assignments

Table E-5
RJ-11 (Modem)

Pin

Signal

Pin

Signal

1

Unused

4

Unused

2

Tip

5

Unused

3

Ring

6

Unused

Maintenance and Service Guide

E–5

Connector Pin Assignments

Table E-6
Audio-In (Microphone)

Pin

Signal

Pin

Signal

1

Audio signal in

3

Ground

2

Audio signal in

Table E-7
Audio-Out (Headphone)

Pin

Signal

Pin

Signal

1

Audio out, left channel

3

Ground

2

Audio out, right channel

E–6

Maintenance and Service Guide

F
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country or region where the
equipment is purchased.
Power cord sets for use in other countries or regions must meet
the requirements of the country or region where the computer is
used.

Maintenance and Service Guide

F–1

Power Cord Set Requirements

General Requirements
The requirements listed below are applicable to all countries or
regions.

F–2

■

The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■

All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country or
region where the power cord set will be used.

■

The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country or region’s power system.

■

The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.

Maintenance and Service Guide

Power Cord Set Requirements

Country/Region-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region

Accredited Agency

Applicable Note Number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

Canada

CSA

2

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

✎ NOTES:

1. The flexible cord must be  Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide

F–3

Power Cord Set Requirements

3-Conductor Power Cord Set Requirements (Continued)
Country/Region

Accredited Agency

Applicable Note Number

Korea

EK

4

The Netherlands

KEMA

1

Norway

NEMKO

1

People’s Republic
of China

CCC

5

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

4

United Kingdom

BSI

1

United States

UL

2

✎ NOTES:

1. The flexible cord must be  Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country or
region where it will be used.

F–4

Maintenance and Service Guide

Index
1394 port 1–10

A
AC adapter, spare part
numbers 3–24, 3–29
analog TV tuner, spare part
number 3–24, 3–28
arrow keys 1–12
audio troubleshooting 2–33
audio/infrared board
removal 5–54
spare part number 3–7,
3–34, 5–54
audio-in (microphone) jack
location 1–7
pin assignments D–6
audio-out (headphone) jack
location 1–7
pin assignments D–6

B
backpack, spare part number
3–24, 3–27
Backup and Recovery
Windows Vista C–1
Windows XP B–1
backup suggestions B–2, C–2
base enclosure, spare part
numbers 3–11, 3–33, 3–34
Maintenance and Service Guide

battery
removal 5–4
spare part number 3–36
spare part numbers 3–11,
3–31, 3–38, 5–4
specifications 6–6
battery bay 1–17
battery release latch 1–17
Bluetooth module
removal 5–56
spare part number 3–9,
3–27, 5–56
Bluetooth module cable,
illustrated 3–23
bottom components 1–17

C
Cable Kit, spare part number
3–34
cables, service considerations
4–2
caps lock key 1–12
carrying case, spare part
number 3–25, 3–33
CMOS clearing 1–5
components
bottom 1–17
front 1–7

Index–1

Index

keyboard 1–11
left-side 1–9
rear 1–9
right-side 1–8
top 1–13, 1–15
composite S-Video and audio
input cable, spare part
number 3–24, 3–27
computer feet, locations 5–11
Computer Setup
Advanced Menu 2–9, 2–16
File Menu 2–7, 2–14
Security Menu 2–7, 2–14
Tools Menu 2–8, 2–15
computer specifications 6–1
connector pin assignments
external monitor D–4
headphone D–6
microphone D–6
monitor D–4
RJ-11 (modem) D–5
RJ-45 (network) D–2
S-Video-out D–3
Universal Serial Bus (USB)
D–1
connectors, service
considerations 4–2
creating
recovery discs
Windows Vista C–4
Windows XP B–4
system restore point
Windows Vista C–3
Windows XP B–3

Index–2

D
deleting
recovery partition
Windows Vista C–8
Windows XP B–9
design overview 1–19
disassembly sequence chart
5–2
diskette drive, OS loading
problems 2–31
display assembly
removal 5–30
spare part number 3–3,
3–30, 5–30
specifications 6–3
display bezel, removal 5–34
Display Cable Kit, spare part
number 3–19, 3–34, 5–41
Display Hinge Kit, spare part
number 3–19, 3–33, 5–37
display hinge, removal 5–37
Display Label Kit, spare part
number 3–19, 3–33
display lid switch module
removal 5–38
spare part number 3–19,
3–35, 5–38
display panel
removal 5–39
spare part number 3–19,
3–34, 5–39
Display Plastics Kit, spare part
numbers 3–19, 3–33, 3–34,
5–34
Display Screw Kit, spare part
number 3–19, 3–33
Maintenance and Service Guide

Index

docking device, spare part
number 3–24, 3–33
docking device,
troubleshooting 2–26
drives, preventing damage 4–3
DVB-T TV tuner antenna,
spare part number 3–24,
3–29
DVB-T TV tuner, spare part
number 3–24, 3–29
DVD/CD-RW Combo Drive
OS loading problems 2–32
precautions 4–3
removal 5–19
spare part number 3–13,
3–21, 3–31, 5–19
specifications 6–7
DVD±RW/R and CD-RW
Combo Drive
OS loading problems 2–32
precautions 4–3
removal 5–19
spare part numbers 3–13,
3–21, 3–31, 5–19
specifications 6–9

E
electrostatic discharge 4–4,
4–8
expansion hub, spare part
number 3–24, 3–33
expansion port 3 1–10
ExpressCard assembly
removal 5–67
spare part number 3–7,
3–33, 5–67

Maintenance and Service Guide

ExpressCard slot 1–10
ExpressCard slot bezel,
illustrated 3–22
external monitor port
location 1–10
pin assignments D–4

F
fan/heat sink assembly
removal 5–70
spare part numbers 3–11,
3–32, 3–34, 3–35, 5–70
fan/heat sink assembly
mounting bracket
installing 5–76, 5–77
spare part number 3–11,
3–33, 5–76, 5–77
features 1–2
feet, locations 5–11
flowcharts, troubleshooting
no audio 2–33, 2–34
no network/modem
connection 2–38
no OS loading 2–27
no OS loading from
diskette drive 2–31
no OS loading from hard
drive 2–28, 2–29, 2–30
no OS loading from optical
drive 2–32
no power 2–20, 2–22, 2–23
no video 2–24, 2–25
nonfunctioning device
2–35
nonfunctioning docking
device 2–26

Index–3

Index

nonfunctioning keyboard
2–36
nonfunctioning pointing
device 2–37
fn key 1–12
front components 1–7
function keys 1–12

G
grounding equipment and
methods 4–7

H
hard drive
OS loading problems 2–28
precautions 4–3
removal 5–6
spare part numbers 3–13,
3–21, 3–31, 3–34, 3–38,
5–6
specifications 6–4
hard drive bay 1–17
hard drive cover
illustrated 3–22
removal 5–7
headphone jack
location 1–7
pin assignments D–6
headset, spare part number
3–24, 3–27

I
I/O address specifications
6–14
infrared port 1–7
infrared receiver, spare part
numbers 3–24, 3–36

Index–4

interrupt specifications 6–12
inverter
removal 5–35
spare part number 3–19,
3–33, 5–35

K
keyboard
removal 5–21
spare part numbers 3–3,
3–5, 3–31, 3–32, 3–36,
3–37, 3–38, 5–21
troubleshooting 2–36
keyboard components 1–11
keypad keys 1–12

L
LED board cable
illustrated 3–23
removal 5–29
left-side components 1–9

M
mass storage devices, spare
part numbers 3–20
media button 1–14
memory module
removal 5–12
spare part numbers 3–13,
3–30, 5–12
memory module compartment
1–18
memory module compartment
cover
illustrated 3–22
removal 5–13
Memory Reader 1–10

Maintenance and Service Guide

Index

Memory Reader light 1–10
microphone jack
location 1–7
pin assignments D–6
microphone, removal 5–41
Mini Card compartment 1–18
Mini Card compartment cover
illustrated 3–22
removal 5–17
Mini Card module
removal 5–15
spare part numbers 3–15,
3–17, 3–28, 3–29, 5–15
Mini Module
spare part number 3–36
modem cable, removal 5–66
modem jack
location 1–8
pin assignments D–5
modem module
removal 5–52
spare part numbers 3–7,
3–32, 3–35, 5–52
modem, troubleshooting 2–38
monitor port
location 1–10
pin assignments D–4
mouse, spare part number
3–24, 3–27, 3–34, 3–35

N
network jack
location 1–10
pin assignments D–2
network, troubleshooting 2–38

Maintenance and Service Guide

nonfunctioning device,
troubleshooting 2–26, 2–35
num lock key 1–12

O
optical drive
location 1–8, 1–17
OS loading problems 2–32
precautions 4–3
removal 5–19
spare part numbers 3–13,
3–21, 5–19
specifications 6–7

P
packing precautions 4–5
password clearing 1–5
performing a recovery
Windows Vista C–7
Windows XP B–7
plastic parts 4–2
Plastics Kit
contents 3–22
spare part number 3–5,
3–22, 3–32
pointing device,
troubleshooting 2–37
power button 1–13
power button board
removal 5–29
spare part number 3–3,
3–34, 5–29
power connector 1–8
power connector cable
removal 5–66
spare part numbers 3–11,
3–34
Index–5

Index

power cord
set requirements E–2
spare part numbers 3–26,
3–27
power management features
1–6
power, troubleshooting 2–20
processor
removal 5–78
spare part number 3–36
spare part numbers 3–9,
3–30, 3–33, 3–34, 3–35,
3–38, 5–78

R
rear components 1–9
recovering from partition on
hard drive
Windows Vista C–7
Windows XP B–8
recovering from the recovery
discs
Windows Vista C–7
Windows XP B–8
remote control, spare part
number 3–24, 3–28
remote control, spare part
numbers 3–24, 3–25, 3–35,
3–36
removal
preliminaries 4–1
procedures 5–1
replacement
preliminaries 4–1
procedures 5–1

Index–6

RF cable, spare part number
3–24, 3–28
RF input adapter cable, spare
part number 3–24, 3–28
right-side components 1–8
RJ-11 (modem) jack
location 1–8
pin assignments D–5
RJ-45 (network) jack
location 1–10
pin assignments D–2
RTC battery
removal 5–10
spare part number 3–13,
3–32, 5–10
Rubber Feet Kit, spare part
number 3–11, 3–33

S
Screw Kit, spare part number
3–25, 3–33
screw listing A–1
security cable slot 1–8
serial number 3–1, 5–1
service considerations 4–2
Setup Utility 2–1
speaker assembly
removal 5–60
spare part number 3–5,
3–32, 5–60
speakers 1–13
specifications
battery 6–6
computer 6–1
display 6–3

Maintenance and Service Guide

Index

DVD/CD-RW Combo
Drive 6–7
DVD±RW/R and CD-RW
Combo Drive 6–9
hard drive 6–4
I/O addresses 6–14
interrupts 6–12
optical drive 6–7
system DMA 6–11
static shielding materials 4–8
S-Video-out jack
location 1–10
pin assignments D–3
switch cover
removal 5–25
spare part numbers 3–3,
3–32, 5–25
system board
removal 5–62
spare part number 3–36
spare part numbers 3–7,
3–30, 3–34, 3–38, 5–62
system DMA 6–11

T
tools required 4–1
top components 1–13, 1–15
top cover
removal 5–42
spare part numbers 3–5,
3–32, 3–34, 5–42
top cover rear strip
spare part numbers 3–5

Maintenance and Service Guide

TouchPad

identifying 1–16
removal 5–46
spare part number 3–5,
3–34, 5–46
TouchPad buttons 1–16
TouchPad cable
illustrated 3–23
removal 5–47
spare part number 3–5,
3–32
TouchPad horizontal scroll
zone 1–16
TouchPad light 1–16
TouchPad on/off button 1–16
TouchPad vertical scroll zone
1–16
transporting precautions 4–5
troubleshooting
audio 2–33
docking device 2–26
flowcharts 2–17
keyboard 2–36
modem 2–38
network 2–38
nonfunctioning device
2–26, 2–35
OS loading 2–27
overview 2–1
pointing device 2–37
power 2–20
video 2–24
TV tuner antenna, spare part
numbers 3–25, 3–36
TV tuner, spare part numbers
3–24, 3–36
Index–7

Index

U
Universal Serial Bus (USB)
connector
location 1–8, 1–10
pin assignments D–1
unknown password 1–5
USB board
removal 5–58
spare part number 3–11,
3–32, 5–58
USB board cable, illustrated
3–23
USB digital drive, spare part
number 3–21, 3–27
USB infrared receiver, spare
part number 3–24, 3–28
USB travel mouse, spare part
number 3–24, 3–27
using system restore points
B–3, C–3

Wireless laser mouse, spare
part number 3–24, 3–34
wireless light 1–7
wireless switch 1–7
wireless switch board
removal 5–50
spare part number 3–7,
3–33, 5–50
workstation precautions 4–6

V
vents 1–18
video troubleshooting 2–24
volume buttons 1–14
volume scroll zone 1–14

W
Web camera
spare part number 3–19
Windows applications key
1–12
Windows logo key 1–12
wireless antenna
removal 5–40
spare part number 3–19,
3–33, 5–40
Index–8

Maintenance and Service Guide



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