Hp Zt3000 Users Manual Maintenance And Service Guide

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Maintenance and Service

Guide

HP Pavilion Widescreen

Notebook zt3000

HP Compaq Business Notebook nx7000

Compaq Presario Widescreen

Notebook PC X1000

Document Part Number: 325388-002

October 2003

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts, troubleshooting notebook problems, and performing

notebook disassembly procedures.

325388-002.book Page i Friday, October 24, 2003 9:21 AM

© 2003 Hewlett-Packard Development Company, L.P.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft

Corporation. Intel®, Pentium®, and SpeedStep® are trademarks or

registered trademarks of Intel Corporation or its subsidiaries in the United

States and other countries. SD Logo is a trademark of its proprietor.

Bluetooth® is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion Widescreen Notebook zt3000

HP Compaq Business Notebook nx7000

Compaq Presario Widescreen Notebook PC X1000

Second Edition October 2003

First Edition July 2003

Document Part Number: 325388-002

325388-002.book Page ii Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–24

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–25

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–26

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10

3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–12

3.5 Miscellaneous Doors/Covers Kit Components . . . . 3–13

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

325388-002.book Page iii Friday, October 24, 2003 9:21 AM

iv Maintenance and Service Guide

Contents

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9

5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–11

5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.9 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.12 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.13 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.15 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.16 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.17 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.18 SD Card Slot Board and Cable. . . . . . . . . . . . . . . . 5–38

5.19 VGA Board and Shield . . . . . . . . . . . . . . . . . . . . . 5–40

5.20 Modem and Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

325388-002.book Page iv Friday, October 24, 2003 9:21 AM

Contents

Maintenance and Service Guide v

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

325388-002.book Page v Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 1–1

1

Product Description

The HP Pavilion Widescreen Notebook zt3000,

HP Compaq Business Notebook nx7000, and

Compaq Presario Widescreen Notebook PC X1000 offer

advanced modularity, a Mobile Intel® Pentium® 4 Processor-M

processor with 64-bit architecture, industry-leading ATI

MOBILITY RADEON Accelerated Graphics Port (AGP)

implementation, and extensive multimedia support.

HP Pavilion Widescreen Notebook zt3000,

HP Compaq Business Notebook nx7000, and

Compaq Presario Widescreen Notebook PC X1000

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Notebook models are shown in Tables 1-1 through 1-4.

Table 1-1

HP Pavilion zt3000, HP Compaq nx7000,

and Compaq Presario X1000

Model Naming Conventions

Key

C P 170 Y5 80 Y Ci 10 P XXXXXX-XXX

123456789 10

Key Description Options

1 Brand/Series

designator

V = HP Pavilion

zt3000

C = HP Compaq

nx7000

P = Compaq

Presario X1000

2 Processor type P = Mobile Intel Pentium 4 Processor-M

3 Processor speed 170 = 1.7 GHz

160 = 1.6 GHz

150 = 1.5 GHz

140 = 1.4 GHz

130 = 1.3 GHz

4Display type/

size/resolution

Z = wide UXGA

(1920 × 1200)

Y = wide SXGA+

(1680 × 1050)

W = wide XGA

(1280 × 800)

5 = 15.4 in

5 Hard drive size 80 = 80 GB

60 = 60 GB

40 = 40 GB

6 Optical drive

designator

C = CD-ROM

D = DVD-ROM

Y = DVD+RW

W = DVD/CD-RW

combo drive

7 Integrated

communication/

wireless device

C = combination LAN/modem

b = 802.11b

i = 802.11b + Bluetooth®

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–3

Table 1-1

HP Pavilion zt3000, HP Compaq nx7000,

and Compaq Presario X1000

Model Naming Convention

(Continued)

8 RAM 10 = 1024 MB

51 = 512 MB

25 = 256 MB

9 Operating system H = Microsoft® Windows® XP Home

P = Windows XP Pro

10 SKU#

Table 1-2

HP Pavilion zt3000 Models

All HP Compaq nx7000 models feature:

■TouchPad pointing device

■8-cell, 4.4-wH lithium ion (Li-Ion) battery pack

■1-year warranty on parts and labor

V P 170 Y5 80 Y Cb 51 H

Asia Pacific DR255A UUF

V P 160 Y5 80 Y Cb 51 H

Asia Pacific DR260A UUF

V P 160 Y5 80 Y Cb 25 H

Taiwan DR253A AB0

and

DR258A AB0

V P 160 Y5 80 W Ci 51 P

Korea DR248A AB1

V P 160 Y5 60 Y Ci 51 H

Hong Kong DR249A AB5 Thailand DR250A AKL

V P 160 Y5 60 Y Ci 51 P

Australia/New Zealand DR244A ABG

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

1–4 Maintenance and Service Guide

Product Description

V P 160 Y5 60 W Ci 51 P

Korea DR247A AB1

V P 160 Y5 40 W Cb 25 H

Asia Pacific DR254A UUF Taiwan DR256A AB0

V P 160 W5 60 Y Cb 51 H

Greece DP778E AB7 Switzerland DP778E UUZ

V P 160 W5 60 W Cb 51 H

Hong Kong DR257A AB5 Thailand DR257A AKL

V P 150 Y5 40 W Ci 25 P

People’s Republic

of China

DR245A AB2

V P 150 W5 80 Y Cb 51 H

United States DM779A ABA

V P 150 W5 60 Y Cb 51 H

United States DM778A ABA

V P 150 W5 40 Y Cb 51 H

Switzerland DP777E UUZ

V P 150 W5 40 Y Cb 25 H

Taiwan DR252A AB0

V P 150 W5 40 Y Cn 51 P

Australia/New Zealand DR243A ABG

V P 150 W5 40 W Cb 51 H

Denmark

Europe

Germany

Italy

DP779E ABY

DP779E ABB

DP782E ABD

DP779E ABZ

The Netherlands

Saudi Arabia

Spain

United Kingdom

DP783E ABH

DP779E ABV

DP779E ABE

DP779E ABU

Table 1-2

HP Pavilion zt3000 Models

(Continued)

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–5

V P 150 W5 40 W Cb 25 H

Asia Pacific DR259A UUF

V P 140 W5 80 Y Cb 51 P

Latin America DR205A ABM

V P 140 W5 60 W Cb 51 H

United States DM781A ABA

V P 140 W5 40 Y Cb 51 H

France DP786E ABF

V P 140 W5 40 W Cb 51 H

France

Norway

Germany

United States

DP784E ABF

DP785E ABN

DM781E ABD

DM783A ABA

V P 140 W5 40 W Cb 51 P

Latin America DR204A ABM

V P 140 W5 40 W Cb 25 H

Belgium

Denmark

France

Europe

Greece

Italy

The Netherlands

DP776E UUG

DP776E ABY

DP776E ABF

DP776E ABB

DP776E AB7

DP776E ABZ

DP776E ABH

Norway

Portugal

Saudi Arabia

Spain

Switzerland

United Kingdom

United States

DP776E ABN

DP776E AB9

DP776E ABV

DP776E ABE

DP776E UUZ

DP776E ABU

DP479U ABA

V P 140 W5 40 W Ci 25 P

Korea DR246A AB1

V P 140 W5 40 W Cn 25 P

Australia/New Zealand DR242A ABG

V P 140 W5 40 D Cb 25 H

Taiwan DR251A AB0

Table 1-2

HP Pavilion zt3000 Models

(Continued)

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

1–6 Maintenance and Service Guide

Product Description

Table 1-3

HP Compaq nx7000 Models

All HP Compaq nx7000 models feature:

■TouchPad pointing device

■8-cell, 4.4-wH Li-Ion battery pack

■1-year warranty on parts and labor

C P 160 Y5 80 W Cb 51 P

Korea DM942A AB1

C P 160 Y5 60 Y Ci 51 P

France DG706T ABF

C P 160 Y5 60 W Cb 51 P

Belgium

Czech Republic

Denmark

European

International

France

Germany

Greece

Hungary

Israel

Italy

Japan

DG706A UUG

DG706A AKB

DG706A ABY

DG706A ABB

DG706A ABF

DG706A ABD

DG706A AB7

DG706A AKC

DG706A ABT

DG706A ABZ

DM436A ABJ

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Tu r k ey

United Kingdom

DG706A ABH

DG706A ABN

DG706A AKD

DG706A AB9

DG706A ACB

DG706A ABV

DG706A AKN

DG706A ABE

DG706A AK8

DG706A UUZ

DG706A AB8

DG706A ABU

C P 160 Y5 60 W Ci 51 P

Hong Kong DR758P AB5

C P 160 W5 80 W Cb 51 H

Taiwan DR749P AB0

C P 160 W5 80 W Cb 51 P

Asia Pacific

Ta i w a n

DR752P UUF

DR748P AB0

Thailand DR752P AKL

C P 160 W5 60 Y Cb 51 P

Thailand DM434A AKL

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–7

C P 160 W5 60 W Cb 51 P

Asia Pacific

Brazil

French Canada

DM945A UUF

and

DL855A UUF

DL855A AC4

DL855A ABC

Japan

Latin America

Thailand

United States

DL855A ABJ

DL855A ABM

DM945A AKL

DL855A ABA

C P 160 W5 40 D Cb 25 P

Taiwan DN896A AB0 People’s

Republic

of China

DS303P AB2

C P 160 W5 40 D CN 25 P

Latin America DP093A ABM United States DP093A ABA

C P 150 Y5 80 W Cb 51 P

Australia DR764P ABG

C P 150 Y5 80 W Ci 51 P

Australia DR760P ABG

C P 150 Y5 60 W Cb 51 P

Asia Pacific DN894A UUF Korea DM941A AB1

C P 150 Y5 60 W Cb 25 P

Hong Kong DR757P AB5

C P 150 Y5 60 W Ci 25 P

Hong Kong DS304P AB5

C P 150 Y5 40 W Cb 25 P

Australia DR762P ABG

C P 150 Y5 40 W Ci 51 H

Europe DJ223S ABB

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

1–8 Maintenance and Service Guide

Product Description

C P 150 Y5 40 W Ci 51 P

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Israel

Italy

The Netherlands

DG705A UUG

DG705A AKB

DG705A ABY

DG705A ABB

DG705A ABF

and

DG705T ABF

DG705A ABD

and

DG705T ABD

DG705A AB7

DG705A AKC

DG705A ABT

DG705A ABZ

DG705A ABH

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Tu r k ey

United Kingdom

DG705A ABN

DG705A AKD

DG705A AB9

DG705A ACB

DG705A ABV

DG705A AKN

DG705A ABE

and

DG705T ABE

DG705A AK8

DG705A UUZ

DG705A AB8

DG705A ABU

and

DG705T ABU

C P 150 Y5 40 W Ci 25 P

Italy DJ218S ABZ

C P 150 Y5 40 C Cb 51 P

Korea DM940A AB1

C P 150 W5 80 W Cb 51 H

Asia Pacific

Australia/New Zealand

Japan

DL848A UUF

DL848A ABG

DL848A ABJ

Korea

Ta i w a n

Thailand

DL848A AB1

DL850A AB0

DL848A AKL

C P 150 W5 80 W Cb 51 P

Asia Pacific

Australia/New Zealand

Japan

DL847A UUF

DL847A ABG

DL847A ABJ

Korea

Ta i w a n

Thailand

DL847A AB1

DL849A AB0

DL847A AKL

C P 150 W5 80 W Cb 25 P

Asia Pacific DM943A UUF

C P 150 W5 60 W Cb 25 H

Taiwan DR747P AB0

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–9

C P 150 W5 60 W Cb 25 P

People’s Republic

of China

DS302P AB2 Taiwan DR746P AB0

C P 150 W5 40 W Cb 51 H

Switzerland DJ169S UUZ

C P 150 W5 40 W Cb 51 P

Asia Pacific DN728A UUF

C P 150 W5 40 W Cb 25 P

Asia Pacific DM944A UUF Australia DS312P ABG

C P 150 W5 40 D Cb 25 H

Taiwan DL842A AB0

C P 150 W5 40 D Cb 25 P

People’s Republic

of China

DQ885P AB2,

DL838A AB2,

and

DS301P AB2

C P 140 Y5 60 W Cb 25 P

Australia DR759P ABG

C P 140 Y5 40 W Cb 51 P

Korea DM939A AB1

C P 140 Y5 40 W Cb 25 P

Australia DR763P ABG Hong Kong DR756P AB5

C P 140 Y5 40 D Cb 25 P

Australia DR761P ABG

C P 140 Y5 30 W Cb 25 H

Hong Kong DR755P AB5

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

1–10 Maintenance and Service Guide

Product Description

C P 140 W5 60 W Cb 51 H

Sweden DJ200S AK8

C P 140 W5 60 W Cb 25 H

Asia Pacific

Australia/New Zealand

Hong Kong

Japan

DL844A UUF

DL844A ABG

DM437A AB5

DL844A ABJ

Korea

Ta i w a n

Thailand

DL844A AB1

DL846A AB0

DL844A AKL

C P 140 W5 60 W Cb 25 P

Asia Pacific

Australia/New Zealand

Japan

DL843A UUF

DL843A ABG

DL843A ABJ

Korea

Ta i w a n

Thailand

DL843A AB1

DL845A AB0

DL843A AKL

C P 140 W5 60 W Ci 51 P

Asia Pacific DL853A UUF Hong Kong DL853A ABF

C P 140 W5 60 W Nb 51 H

Europe DQ822C ABB

C P 140 W5 40 W Cb 25 H

Japan DM435A ABJ Taiwan DR750P AB0

C P 140 W5 40 W Cb 25 P

Thailand DM433A AKL

C P 140 W5 40 W Ci 51 H

Germany DJ202S ABD

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–11

C P 140 W5 40 W Ci 25 P

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Israel

DG704A UUG

and

DG704T UUG

DG704A AKB

DG704A ABY

DG704A ABB

DG704A ABF,

DG704T ABF,

and

DJ231S ABF

DG420A ABD

DG704A AB7

DG704A AKC

DG704A ABT

Italy

The Netherlands

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Tu r k ey

United Kingdom

DG704A ABZ

DG704A ABH

DG704A ABN

DG704A AKD

DG704A AB9

DG704A ACB

DG704A ABV

DG704A AKN

DG704A ABE

DG704A AK8

DG704A UUZ

DG704A AB8

DG704A ABU

C P 140 W5 40 W Cn 25 P

Brazil

Latin America

DP094A AC4

DP094A ABM

United States DP094A ABA

C P 140 W5 40 D Cb 51 P

Brazil

French Canada

DL854A AC4

DL854A ABC

Latin America

United States

DL854A ABM

DL854A ABA

and

DP076C ABA

C P 140 W5 40 D Cb 25 H

Hong Kong DR754P AB5 Taiwan DR745P AB0

C P 140 W5 40 D Cb 25 P

Asia Pacific

Australia

Korea

People’s Republic

of China

DM438A UUF

DS311P ABG

DM938A AB1

DL837A AB2

and

DM438A AB2

Ta i w a n

Thailand

DR744P AB0

and

DR751P AB0

DM438A AKL

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

1–12 Maintenance and Service Guide

Product Description

C P 140 W5 40 C Cb 25 P

Asia Pacific DR850P UUF Korea DM937A AB1

C P 140 W5 30 D Cb 25 H

Hong Kong DR753P AB5

C P 130 Y5 80 W Cb 51 P

United States DP113S ABA

C P 130 Y5 40 W Cb 51 P

United States DP119S ABA

C P 130 W5 40 W Cb 25 P

Taiwan DN893A AB0

C P 130 W5 40 W Ci 25 P

Asia Pacific DL852A UUF Hong Kong DL852A AB5

C P 130 W5 40 D Cb 25 H

Asia Pacific

Australia/New Zealand

Hong Kong

DL840A UUF

DL840A ABG

DL840A AB5

Japan

Korea

Thailand

DL840A ABJ

DL840A AB1

DL840A AKL

C P 130 W5 40 D Cb 25 P

Asia Pacific

Australia/New Zealand

Hong Kong

Japan

Japan (English)

Korea

DL839A UUF

DL839A ABG

DL839A AB5

DL839A ABJ

DL839A ACF

DL839A AB1

and

DM936A AB1

Ta i w a n

Thailand

United States

DL841A AB0

and

DN895A AB0

DL839A AKL

DH904A ABA

C P 130 W5 40 D Ci 25 P

Asia Pacific DL851A UUF Hong Kong DL851A AB5

C P 130 W5 40 C Cb 25 P

Asia Pacific DR852P UUF Korea DM935A AB1

Table 1-3

HP Compaq nx7000 Models

(Continued)

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–13

Table 1-4

Compaq Presario X1000 Models

All Compaq Presario X1000 models feature:

■TouchPad pointing device

■8-cell, 4.4-wH Li-Ion battery pack

■1-year warranty on parts and labor

X1094 P 160 Y5 80 Y Cb 51 H

Australia/New Zealand DR824A ABG

X1082 P 160 Y5 80 Y Cb 51 H

Australia/New Zealand DR278A ABG

X1064 P 160 Y5 80 Y Ci 51 H

Korea DN625A AB1

X1081 P 160 Y5 80 W Cb 51 H

Australia/New Zealand DR277A ABG Asia Pacific DR277A UUF

X1045 P 160 Y5 80 W Cb 51 H

Asia Pacific DN601A UUF Korea DN606A AB1

X1030 P 160 Y5 60 Y Cb 51 H

Australia/New Zealand DN591A ABG

X1071 P 160 Y5 60 Y Cb 25 H

People’s Republic

of China

DQ977A AB2

X1046 P 160 Y5 60 W Cb 51 H

Korea DN607A AB1

X1029 P 160 Y5 60 W Cb 25 H

Australia/New Zealand DN600A ABG

X1073 P 160 Y5 60 W Ci 51 H

Hong Kong DR269A AB5 Korea DR269A AB1

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

1–14 Maintenance and Service Guide

Product Description

X1070 P 160 Y5 60 D Cb 25 H

People’s Republic

of China

DQ976A AB2

X1074 P 160 Y5 60 D Ci 51 H

Hong Kong DR270A AB5

X1091 P 160 Y5 40 W Ci 25 H

Korea DR287A AB1

X1093 P 160 W5 80 Y Cb 51 H

Australia/New Zealand DR823A ABG

X1097 P 160 W5 80 W Ci 51 H

Australia/New Zealand DR824A ABG

X1140 P 160 W5 60 Y Cb 51 H

United Kingdom DP772E ABU

X1155 P 160 W5 60 Y Ci 51 H

Sweden DP775E AK8

X1090 P 160 W5 60 W Cb 51 H

Asia Pacific DR286A UUF

X1076 P 160 W5 60 W Cb 51 H

Asia Pacific DR272A UUF

X1066 P 150 Z5 80 Y Ci 51 H

Asia Pacific DN627A UUF

X1015 P 150 Y5 80 Y Cb 10 H

United States DN624A ABA

X1086 P 150 Y5 80 Y Cb 51 H

Hong Kong DR282A AB5

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–15

X1085 P 150 Y5 80 W Cb 51 H

Hong Kong DR281A AB5

X1056 P 150 Y5 60 Y Cb 25 H

People’s Republic

of China

DN617A AB2

X1049 P 150 Y5 60 W Cb 51 H

Hong Kong DN610A AB5

X1023 P 150 Y5 60 W Cb 51 H

Asia Pacific DN584A UUF

X1069 P 150 Y5 60 W Cb 25 H

People’s Republic

of China

DQ975A AB2

X1084 P 150 Y5 60 W Ci 25 H

Korea DR280A AB1

X1055 P 150 Y5 60 D Cb 25 H

People’s Republic

of China

DN616A AB2

X1040 P 150 W5 80 Y Cb 51 H

United States DM774A ABA

X1089 P 150 W5 80 W Cb 51 H

Taiwan DR285A AB0

X1050 P 150 W5 60 Y Cb 51 H

Hong Kong DN611A AB5

X1020 P 150 W5 60 Y Cb 51 H

The Netherlands DM416A ABH

X1088 P 150 W5 60 W Cb 51 H

Taiwan DR284A AB0

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

1–16 Maintenance and Service Guide

Product Description

X1079 P 150 W5 60 W Cb 51 H

Taiwan DR275A AB0

X1044 P 150 W5 60 W Cb 51 H

Korea DN605A AB1

X1032 P 150 W5 60 W Cb 51 H

Asia Pacific DN593A UUF

X1058 P 150 W5 60 W Cb 25 H

Korea DN619A AB1

X1054 P 150 W5 60 W Cb 25 H

People’s Republic

of China

DN615A AB2

X1010 P 150 W5 40 W Cb 51 H

Denmark

Portugal

DL963A ABY

DL963A AB9

Spain

United Kingdom

DL963A ABE

DL963A ABU

X1068 P 150 W5 40 W Cb 25 H

People’s Republic

of China

DQ974A AB2

X1028 P 150 W5 40 W Cb 25 H

Asia Pacific DN589A UUF

X1067 P 150 W5 40 D Cb 25 H

People’s Republic

of China

DQ973A AB2

X1020 P 140 Y5 80 Y Cb 10 P

United States DK572A ABA

X1063 P 140 Y5 60 W Cb 25 H

People’s Republic

of China

DN623A AB2

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–17

X1022 P 140 Y5 60 W Cb 25 H

Asia Pacific DN583A UUF

X1065 P 140 Y5 60 W Ci 25 H

Asia Pacific DN626A UUF

X1048 P 140 Y5 40 W Cb 25 H

Hong Kong DN609A AB5

X1083 P 140 Y5 40 W Ci 25 H

Asia Pacific DR279A UUF Korea DR279A AB1

X1095 P 140 Y5 40 C Cb 25 H

Asia Pacific DR825A UUF

X1028 P 140 W5 80 Y Cb 51 P

United States DL898A ABA

X1037 P 140 W5 60 W Cb 51 H

Thailand DN598A AKL

X1036 P 140 W5 60 W Cb 51 H

Taiwan DN597A AB0

X1018 P 140 W5 60 W Cb 51 H

United States DK574A ABA

X1010 P 140 W5 60 W Cb 51 H

Canada (English) DL857A ABL French Canada DL857A ABC

X1007 P 140 W5 60 W Cb 51 H

Sweden/Finland DL964A AK8

X1001 P 140 W5 60 W Cb 51 H

United States DK575A ABA

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 17 Friday, October 24, 2003 9:21 AM

1–18 Maintenance and Service Guide

Product Description

X1057 P 140 W5 60 W Cb 25 H

Korea DN618A AB1

X1053 P 140 W5 60 W Cb 25 H

People’s Republic

of China

DN614A AB2

X1092 P 140 W5 60 W Ci 25 H

Korea DR822A AB1

X1087 P 140 W5 60 D Cb 51 H

Taiwan DR283A AB0

X1078 P 140 W5 60 D Cb 51 H

Taiwan DR274A AB0

X1043 P 140 W5 40 Y Cb 51 H

Korea DN604A AB1

X1016 P 140 W5 40 Y Cb 51 H

France DM415A ABF Italy DM415A ABZ

X1110 P 140 W5 40 W Cb 51 H

Sweden DP773E AK8

X1080 P 140 W5 40 W Cb 51 H

Thailand DR276A AKL

X1062 P 140 W5 40 W Cb 51 H

Asia Pacific DN622A UUF

X1030 P 140 W5 40 W Cb 51 H

United States DM773A ABA

X1012 P 140 W5 40 W Cb 51 H

France DL965A ABF

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 18 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–19

X1105 P 140 W5 40 W Cb 25 H

United Kingdom DP771E ABU

X1077 P 140 W5 40 W Cb 25 H

Taiwan DR273A AB0

X1075 P 140 W5 40 W Cb 25 H

Asia Pacific DR271A UUF

X1052 P 140 W5 40 W Cb 25 H

People’s Republic

of China

DN613A AB2

X1050 P 140 W5 40 W Cb 25 H

Canada English

French Canada

DP485U ABL

DP485U ABC

United States DM777A ABA

X1042 P 140 W5 40 W Cb 25 H

Korea DN603A AB1

X1002 P 140 W5 40 W Cb 25 H

United States DM771A ABA

X1115 P 140 W5 40 W Ci 51 H

Sweden DP774E AK8

X1096 P 140 W5 40 W Ci 25 H

Asia Pacific DR826A UUF Taiwan DR826A AB0

X1051 P 140 W5 40 D Cb 25 H

People’s Republic

of China

DN612A AB2

X1072 P 140 W5 30 W Cb 25 H

Hong Kong DR268A AB5

X1021 P 130 Y5 40 D Cb 25 H

Asia Pacific DN582A UUF

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 19 Friday, October 24, 2003 9:21 AM

1–20 Maintenance and Service Guide

Product Description

X1038 P 130 W5 60 W Cb 51 H

Thailand DN599A AKL

X1010 P 130 W5 60 W Cb 51 H

United States DK571A ABA

X1035 P 130 W5 60 D Cb 51 H

Taiwan DN596A AB0

X1006 P 130 W5 40 Y Cb 51 H

France DM933A ABF

X1060 P 130 W5 40 W Cb 51 H

Thailand DN620A AKL

X1012 P 130 W5 40 W Cb 51 H

United States DN585A ABA

X1061 P 130 W5 40 W Cb 25 H

Asia Pacific DN621A UUF

X1047 P 130 W5 40 W Cb 25 H

Hong Kong DN608A AB5

X1041 P 130 W5 40 W Cb 25 H

Korea DN602A AB1

X1031 P 130 W5 40 W Cb 25 H

Asia Pacific DN592A UUF

X1005 P 130 W5 40 W Cb 25 H

Belgium

Denmark

France

Italy

Latin America

DL681A UUG

DL681A ABY

DL681A ABF

DL681A ABZ

DL858A ABM

The Netherlands

Portugal

Spain

Sweden/Finland

United Kingdom

DL681A ABH

DL681A AB9

DL681A ABE

DL681A AK8

DL681A ABU

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 20 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–21

X1034 P 130 W5 40 D Cb 25 H

Taiwan DN595A AB0

X1033 P 130 W5 40 D Cb 25 H

Asia Pacific DN594A UUF Thailand DN594A AKL

X1027 P 130 W5 40 D Cb 25 H

Australia/New Zealand DN588A ABG

X1040 P 130 W5 40 C Cb 25 H

Korea DN601A AB1

X1026 P 130 W5 40 C Cb 25 H

Asia Pacific

Australia/New Zealand

DN587A UUF

DN587A ABG

Thailand DN587A AKL

Table 1-4

Compaq Presario X1000 Models

(Continued)

325388-002.book Page 21 Friday, October 24, 2003 9:21 AM

1–22 Maintenance and Service Guide

Product Description

1.2 Features

■Mobile Intel Pentium 4 Processor-M 1.7-, 1.6-, 1.5-, 1.4-, or

1.3-GHz processors with 400-MHz processor side bus and

512-KB L2 cache, varying by notebook model

■15.4-inch wide UXGA (1920 × 1200),

wide SXGA+ (1680 × 1050), or wide XGA (1280 × 800)

TFT display with over 16.7 million colors, varying by

notebook model

■ATI MOBILITY RADEON graphics with 32- or 64-MB

DDR SDRAM

■80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■256-MB high-performance synchronous DRAM (SDRAM),

expandable to 2.0 GB

■Windows XP Home or Windows XP Pro, varying by

notebook model

■Full-size Windows 98 keyboard

■TouchPad pointing device with on/off button and dedicated

scroll up/down surface

■56-Kbps V.92 modem integrated on the system board

■Integrated Secure Digital (SD) flash media slot

■Integrated 10/100 network interface card (NIC)

■Integrated wireless support for Mini PCI 802.11a/b/g

and Bluetooth local area network (LAN) devices

■Support for one Type II PC Card slot with support for

both 32-bit (CardBus) and 16-bit PC Cards

■External 65-watt AC adapter with power cord

■8-cell Li-Ion battery pack

■Harman/Kardon speakers (HP Pavilion zt3000 models only)

325388-002.book Page 22 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–23

■JBL Pro speakers (HP Compaq nx7000 and Compaq Presario

X1000 models only)

■Support for the following optical drives:

❏24X Max DVD/CD-RW combo drive

❏8X Max DVD-RW drive

❏24X Max CD-ROM drive

■Connectors for:

❏Microphone

❏Stereo speaker/headphone

❏Infrared

❏DC power

❏External monitor

❏S-Video

❏USB (3)

❏RJ-45 (network interface card, [NIC])

❏RJ-11 (modem)

❏Parallel

❏1394 digital

❏One Type II PC Card slot

❏Docking

325388-002.book Page 23 Friday, October 24, 2003 9:21 AM

1–24 Maintenance and Service Guide

Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the notebook for disassembly (refer to Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section 5.7, “RTC Battery”).

3. Wait approximately five minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert the

battery pack at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

325388-002.book Page 24 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–25

1.4 Power Management

The notebook comes with power management features that

extend battery operating time and conserve power. The notebook

supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting level of performance

■Battery calibration

■Lid switch Standby/resume

■Power/Standby button

■Advanced Configuration and Power Management (ACP)

compliance

325388-002.book Page 25 Friday, October 24, 2003 9:21 AM

1–26 Maintenance and Service Guide

Product Description

1.5 External Components

The external components on the front and left-side of the

notebook are shown in the following illustration and described

in Table 1-5.

Front and Left-Side Components

325388-002.book Page 26 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–27

Table 1-5

Front and Left-Side Components

Item Component Function

1 PC Card slot Supports an optional Type I or Type II 32-bit

(CardBus) or 16-bit PC Card.

2 PC Card eject button Ejects an optional PC Card from the

PC Card slot.

3 Optical drive Supports an optical disc.

4 SD (Secure Digital)

Memory Card slot

Supports SD Cards and MultiMediaCards.

5 Microphone jack Connects an optional monaural or stereo

microphone.

6 Audio line-out jack Connects optional headphone or powered

stereo speakers. Also connects the audio

function of an audio/video device such as a

television or VCR.

7 Display release latch Opens the notebook.

8 Wireless device button Turns an optional internal wireless device

on or off.

325388-002.book Page 27 Friday, October 24, 2003 9:21 AM

1–28 Maintenance and Service Guide

Product Description

The notebook rear panel and right-side components are shown in

the following illustration and described in Table 1-6.

Rear Panel and Right-Side Components

Table 1-6

Rear Panel and Right-Side Components

Item Component Function

1 Infrared port Provides wireless communication between

the notebook and an optional

IrDA-compliant device.

2 Power connector Connects an AC adapter cable.

325388-002.book Page 28 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–29

3 Security cable slot Attaches an optional security cable to the

notebook.

✎The purpose of security solutions

is to act as a deterrent. These

solutions do not prevent the

product from being mishandled or

stolen.

4 Vents (2) Allow airflow to cool internal components.

ÄTo prevent overheating, use the

notebook only on hard surfaces

which cannot obstruct the vents.

Do not allow a soft surface, such

as bedding, clothing, or a thick

rug, to block airflow.

5 External monitor

connector

Connects an optional VGA external monitor

or projector.

6 S-Video connector Connects an optional S-Video device, such

as a television, VCR, camcorder, projector,

or video capture card.

7 USB connectors (3) Connect optional 2.0-compliant USB

devices.

8 RJ-45 network jack Connects an Ethernet network cable.

9 RJ-11 telephone jack Connects a modem cable.

10 Parallel connector Connects an optional parallel device such

as a printer.

11 1394 connector Connects an optional 1394 device such as

a camcorder or digital camera.

Table 1-6

Rear Panel and Right-Side Components

(Continued)

Item Component Function

325388-002.book Page 29 Friday, October 24, 2003 9:21 AM

1–30 Maintenance and Service Guide

Product Description

The notebook keyboard components are shown in the following

illustration and described in Table 1-7.

Keyboard Components

325388-002.book Page 30 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–31

Table 1-7

Keyboard Components

Item Component Function

1F1 through F12 function

keys

Perform system and application tasks.

When combined with the Fn key, the

function keys F1 and F3 through F12 perform

additional tasks as hotkeys.

2num lk key Enables numeric lock and the internal

keypad.

3 Internal keypad Can be used like the keys on an external

numeric keypad.

4 Cursor control keys Move the cursor around the screen.

5 Applications key Displays a shortcut menu for items beneath

the pointer.

6 Windows logo key Display the Windows Start menu.

7Fn key Executes frequently used system functions

when pressed in combination with

another key.

325388-002.book Page 31 Friday, October 24, 2003 9:21 AM

1–32 Maintenance and Service Guide

Product Description

The notebook top components are shown in the following

illustration and described in Table 1-8.

Top Components

Table 1-8

Top Components

Item Component Function

1 Stereo speakers (2) Produce stereo sound.

2 Power button When the notebook is:

■Off, press to turn on the notebook.

■On, briefly press to initiate Hibernation.

■In Standby, briefly press to resume from

Standby.

■In Hibernation, briefly press to restore

from Hibernation.

325388-002.book Page 32 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–33

3 Caps lock light On: Caps lock is on.

4 Num lock light On: Num lock or the internal keypad is on.

5 Display lid switch ■If the notebook is closed while on, turns

off the display.

■If the notebook is opened while in

Standby, turns on the notebook

(resumes from Standby).

6 Volume buttons (2) Increase or decrease system volume.

7 Mute button Mutes or restores volume.

8 TouchPad on/off

button

Enables/disables the TouchPad.

9 TouchPad scroll

zones (2)

Scroll upward or downward.

10 Left and right

TouchPad buttons

Function like the left and right buttons on an

external mouse.

11 TouchPad Moves the pointer and selects or activates

items on the screen.

12 TouchPad light On: TouchPad is enabled.

Table 1-8

Top Components

(Continued)

Item Component Function

325388-002.book Page 33 Friday, October 24, 2003 9:21 AM

1–34 Maintenance and Service Guide

Product Description

The external components on the bottom of the notebook are

shown in the following illustration and described in Table 1-9.

Bottom Components

Table 1-9

Bottom Components

Item Component Function

1 Fan vent Allows airflow to cool internal

components.

ÄTo prevent overheating,

do not obstruct the vent.

Using the notebook on a

soft surface, such as a

pillow, blanket, rug, or

thick clothing, may block

airflow.

2 RTC battery compartment Contains the RTC battery.

325388-002.book Page 34 Friday, October 24, 2003 9:21 AM

Product Description

Maintenance and Service Guide 1–35

3 Docking connector Connects the notebook to an

optional port replicator.

4 Mini PCI compartment Contains the Mini PCI wireless

card.

5 Hard drive bay Holds the internal hard drive.

6 Battery bay Holds the battery pack.

7 Battery pack release latch Releases a battery pack from the

battery bay.

8 Memory expansion

compartment

Contains one memory slot for an

optional 128-, 256-, 512-, or

1024-MB memory module.

Table 1-9

Bottom Components

(Continued)

Item Component Function

325388-002.book Page 35 Friday, October 24, 2003 9:21 AM

1–36 Maintenance and Service Guide

Product Description

1.6 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps. The system

board provides the following device connections:

■Memory expansion board

■Hard drive

■Display

■Keyboard and TouchPad

■Audio

■Mobile Intel Pentium 4 Processor-M processors

■Fan

■PC Card

■Modem, NIC, and wireless devices

ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is

controlled by a temperature sensor and is designed to turn on

automatically when high temperature conditions exist. These

conditions can be caused by high external temperatures, heavy

system power consumption, certain power management/battery

conservation configurations, battery fast charging, and some

software applications. Exhaust air is displaced through the

ventilation grill located on the left side of the notebook.

325388-002.book Page 36 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 2–1

2

Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should

repair this equipment. All troubleshooting and repair procedures are

detailed to allow only subassembly/module level repair. Because of the

complexity of the individual boards and subassemblies, do not attempt

to make repairs at the component level or modifications to any printed

wiring board. Improper repairs can create a safety hazard. Any

indication of component replacement or printed wiring board

modification may void any warranty or exchange allowances.

2.1 Computer Setup and Diagnostics

Utilities

The notebook features two system management utilities:

■Computer Setup—A system information and customization

utility that can be used even when your operating system is

not working or will not load. This utility includes settings that

are not available in Microsoft® Windows®.

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

2–2 Maintenance and Service Guide

Troubleshooting

■Diagnostics for Windows—A system information and

diagnostic utility that is used within the Windows operating

system. Use this utility whenever possible to:

❏Display system information.

❏Test system components.

❏Troubleshoot a device configuration problem in

Windows XP Professional or Windows XP Home.

✎It is not necessary to configure a device connected to a USB

connector on the notebook or to an optional port replicator.

Using Computer Setup

Information and settings in Computer Setup are accessed from

the File, Security, or Advanced menus:

1. Turn on or restart the notebook. Press F10 while the

F10 = ROM-Based Setup message is displayed in the lower

left corner of the screen.

❏To change the language, press F2.

❏To view navigation information, press F1.

❏To return to the Computer Setup menu, press esc.

2. Select the File, Security, or Advanced menu.

3. To close Computer Setup and restart the notebook:

❏Select File > Save Changes and Exit and press enter.

-or-

❏Select File > Ignore Changes and Exit and press enter.

4. When you are prompted to confirm your action, press F10.

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–3

Selecting from the File Menu

Table 2-1

File Menu

Select To Do This

System Information ■View identification information about the

notebook, a port replicator, and any battery

packs in the system.

■View specification information about the

processor, memory and cache size, and

system ROM.

Save to Floppy Save system configuration settings to a diskette.

Restore from Floppy Restore system configuration settings from a

diskette.

Restore Defaults Replace configuration settings in Computer

Setup with factory default settings. Identification

information is retained.

Ignore Changes and Exit Cancel changes entered during the current

session, then exit and restart the notebook.

Save Changes and Exit Save changes entered during the current

session, then exit and restart the notebook.

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

2–4 Maintenance and Service Guide

Troubleshooting

Selecting from the Security Menu

Table 2-2

Security Menu

Select To Do This

Administrator Password Enter, change, or delete an administrator

password.

Power-on Password Enter, change, or delete a power-on password.

DriveLock Passwords Enable/disable DriveLock; change a DriveLock

User or Master password.

✎DriveLock Settings are accessible only

when you enter Computer Setup by

turning on (not restarting) the notebook.

Device Security Enable/disable:

■Ports

■Diskette write*

■CD-ROM or diskette startup

✎Settings for a DVD-ROM can be

entered in the CD-ROM field.

System IDs Enter identification numbers for the notebook,

a port replicator, and all battery packs in the

system.

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–5

Selecting from the Advanced Menu

Table 2-3

Advanced Menu

Select To Do This

Language Change the Computer Setup language.

Boot Options Enable/disable:

■QuickBoot, which starts the notebook more

quickly by eliminating some startup tests.

(If you suspect a memory failure and want

to test memory automatically during startup,

disable QuickBoot.)

■MultiBoot, which sets a startup sequence that

can include most bootable devices and media

in the system.

Device Options ■Enable/disable the embedded numeric

keypad at startup.

■Enable/disable multiple standard pointing

devices at startup. (To set the notebook to

support only a single, usually nonstandard,

pointing device at startup, select Disable.)

■Enable/disable USB legacy support for a

USB keyboard. (When USB legacy support

is enabled, the keyboard works even when

a Windows operating system is not loaded.)

■Set an optional external monitor or overhead

projector connected to a video card in a port

replicator as the primary device. (When the

notebook display is set as secondary,

the notebook must be shut down before it is

undocked from a port replicator.)

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

2–6 Maintenance and Service Guide

Troubleshooting

Device Options

(continued)

■Change the parallel port mode from

Enhanced Parallel Port (EPP, the default

setting) to standard, bidirectional EPP, or

Enhanced Capabilities Port (ECP).

■Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

■Enable/disable all settings in the

SpeedStep window. (When Disable is

selected, the notebook runs in Battery

Optimized mode.)

■Specify how the notebook recognizes

multiple identical port replicators that are

identically equipped. Select Disable to

recognize the port replicators as a single port

replicator; select Enable to recognize the port

replicators individually, by serial number.

■Enable/disable the reporting of the processor

serial number by the processor to the

software.

*Video modes vary even within regions. However, NTSC is common in North

America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and

PAL-M, in Brazil. Other South and Central American regions can use NTSC,

PAL, or PAL-M.

Table 2-3

Advanced Menu

(Continued)

Select To Do This

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–7

2.2 Troubleshooting Flowcharts

Table 2-4

Troubleshooting Flowcharts Overview

Flowchart Description

2.1 Initial troubleshooting

2.2 No power, part 1

2.3 No power, part 2

2.4 No power, part 3

2.5 No power, part 4

2.6 No video, part 1

2.7 No video, part 2

2.8 Nonfunctioning port replicator

2.9 No operating system (OS) loading

2.10 No OS loading from hard drive, part 1

2.11 No OS loading from hard drive, part 2

2.12 No OS loading from hard drive, part 3

2.13 No OS loading from CD- or DVD-ROM drive

2.14 No audio, part 1

2.15 No audio, part 2

2.16 Nonfunctioning device

2.17 Nonfunctioning keyboard

2.18 Nonfunctioning pointing device

2.19 No network or modem connection

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

2–8 Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Connecting

to network

or modem?

Begin

troubleshooting.

Is there

power?

Is the OS

loading?

Is there video?

(no boot)

Is there

sound?

Beeps,

LEDs, or error

messages?

Keyboard/

pointing

device

working?

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Go to

Flowchart 2.2,

No Power.

Go to

Flowchart 2.6,

No Video.

All drives

working?

Y

Y

Y

Y

Y

Y

Y

Y

N

N

N

N

N

End

N

N

N

Go to

Flowchart 2.9,

No OS Loading.

Go to

Flowchart 2.15,

No Audio.

Go to

Flowchart 2.18,

Nonfunctioning

Keyboard

or Flowchart 2.19,

Nonfunctioning

Pointing Device.

Check

LED board,

speaker

connections.

Go to

Flowchart 2.20,

No Network or

Modem.

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–9

Flowchart 2.2—No Power, Part 1

1. Reseat the power cables in the port

replicator and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

Done

Remove from

port replicator

(if applicable).

Power up

on battery

power?

Power up

on AC

power?

Power up in

port

replicator?

Power up

on battery

power?

Power up

in port

replicator?

Done

*Reset

power.

*Reset

power.

Power up

on AC

power?

N

Y

Y

N

N

Y

N

N

Y

Y

YN

1. On some models, there is a separate

reset button.

2. On some models, the notebook can be

reset using the Standby switch and

either the lid switch or the main power

switch.

*NOTES:

Go to

Flowchart 2.4,

No Power,

Part 3.

Go to

Flowchart 2.3,

No Power,

Part 2.

Go to

Flowchart 2.8,

Nonfunctioning

Port Replicator.

No power

(power LED

is off).

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

2–10 Maintenance and Service Guide

Troubleshooting

Flowchart 2.3—No Power, Part 2

Continued from

Flowchart 2.2,

No Power, Part 1.

Visually check for

debris in battery

socket and clean

if necessary.

Done

N

Y

Power on?

Check battery by

recharging it,

moving it to

another notebook,

or replacing it.

Power on?

Done

Y

Replace

power supply

(if applicable).

N

Power on?

Done

Y

N

Go to

Flowchart 2.4,

No Power,

Part 3.

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–11

Flowchart 2.4—No Power, Part 3

Continued from

Flowchart 2.3,

No Power, Part 2.

Reseat AC adapter

in notebook and

at power source.

Internal or

external AC

adapter?

Done

Done

Done

Done

Power on?

Power on?

Power on?

Plug directly

into AC outlet.

Power LED

on?

Power outlet

active?

Try different

outlet.

Replace external

AC adapter.

Replace

power cord.

Y

N

Y

Y

Y

Y

N

N

N

N

External

Internal

Go to

Flowchart 2.5,

No Power,

Part 4.

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

2–12 Maintenance and Service Guide

Troubleshooting

Flowchart 2.5—No Power, Part 4

Y

N

Continued from

Flowchart 2.4,

No Power, Part 3.

Reseat loose

components and

boards, and

replace damaged

items.

Open

notebook.

Loose or

damaged

parts?

Y

Close

notebook and

retest.

Power on?

Done

N

Replace the following items (if applicable) in

the order given. Check notebook operation

after each of the two following replacement

steps:

1. Internal DC-DC converter, processor, and

system board*

2. Internal AC adapter

*NOTE: Replace these items as a set to

prevent shorting out among components.

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–13

Flowchart 2.6—No Video, Part 1

A

N

Stand-alone

or port

replicator?

No video.

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Inverter board (if applicable)

3. Display

4. VGA board

Internal or

external

display*?

Adjust

brightness. Video OK? Done

Port

Replicator

Internal

Stand-alone

External

Adjust

brightness.

Video OK? Done

Y

Press lid

switch to ensure

operation.

Video OK? Done

Y

N

Video OK?

Done Done

N

Check for bent

pins on cable.

Try

another

display.

Internal and

external

video OK?

Replace

system

board.

YY

N

N

*NOTE: To change from internal to

external display, use the hotkey

combination.

Y

Go to

Flowchart 2.7,

No Video, Part 2.

5. System board

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

2–14 Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2

Y

N

Continued from

Flowchart 2.6,

No Video, Part 1.

Done

Adjust external

monitor display.

Video OK?

Adjust

display

brightness.

Video OK?

Video OK?

Done

Done

Check that notebook is properly

seated in port replicator, for

bent pins on cable, and for

monitor connection.

Go to “A” in

Flowchart 2.6,

No Video, Part 1.

Check brightness

of external

monitor.

Try another

external

monitor.

Internal

and external

video OK?

Go to

Flowchart 2.8,

Nonfunctioning

Port Replicator.

Y

Y

Y

N

N

N

Remove

notebook from

port replicator,

if connected.

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–15

Flowchart 2.8—Nonfunctioning Port Replicator

(if applicable)

Y

N

Reseat power

cord in port

replicator and

power outlet.

N

Replace the following port replicator

components one at a time. Check

notebook operation after each

replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Port replicator motor mechanism

Check voltage

setting on port

replicator.

Reset monitor

cable connector at

port replicator.

Reinstall

notebook into port

replicator.

Port

replicator

operating?

Port

replicator

operating?

Remove

notebook, reseat

all internal parts,

and replace any

damaged items in

port replicator.

Done

Done

Y

Nonfunctioning

port replicator.

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

2–16 Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS) Loading

No OS loading from hard drive,

go to Flowchart 2.10,

No OS Loading, Hard Drive, Part 1.

Reseat power

cord in port

replicator and

power outlet.

No OS

loading.*

*NOTE: Before beginning troubleshooting,

always check cable connections, cable ends,

and drives for bent or damaged pins.

No OS loading from diskette drive,

go to Flowchart 2.13,

No OS Loading, Diskette Drive.

No OS loading from CD- or DVD-ROM drive,

go to Flowchart 2.14,

No OS Loading, CD- or DVD-ROM Drive.

No OS loading from network,

go to Flowchart 2.20,

No Network/Modem Connection.

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–17

Flowchart 2.10—No OS Loading, Hard Drive, Part 1

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Done

OS not

loading from

hard drive.

Nonsystem

disk message?

Go to

Flowchart 2.11,

No OS Loading

from Hard Drive,

Part 2.

Reseat

external

hard drive.

OS loading? Done

Boot

from

CD?

Boot

from

hard drive?

Y

Y

Y

Y

N

N

N

N

Check the Setup

utility for correct

booting order.

325388-002.book Page 17 Friday, October 24, 2003 9:21 AM

2–18 Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive, Part 2

Continued from

Flowchart 2.10,

No OS Loading

from Hard Drive,

Part 1.

Reseat

hard drive.

Done

CD or

diskette in

drive?

1. Replace hard

drive.

2. Replace system

board.

Go to

Flowchart 2.13,

No OS Loading

from Diskette

Drive.

Load OS using

System Restore

CD (if applicable).

Format hard drive

and bring to

a bootable

C:\ prompt.

Create partition,

then format hard

drive to bootable

C:\ prompt.

Boot

from diskette

drive?

Remove

diskette and

reboot.

Y

N

Boot

from

hard drive?

Y

N

Y

N

Hard drive

accessible?

Y

N

Hard drive

accessible? Done

Run FDISK.

Y

N

Hard drive

partitioned?

Hard drive

formatted?

Y

N

Y

N

Notebook

booted?

Done

Y

N

Go to

Flowchart 2.12,

No OS Loading

from Hard Drive,

Part 3.

Go to

Flowchart 2.12,

No OS Loading

from Hard Drive,

Part 3.

325388-002.book Page 18 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–19

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Y

System

files on hard

drive?

Continued from

Flowchart 2.11,

No OS Loading

from Hard Drive,

Part 2.

Clean virus. Done

N

Install OS

and reboot.

Virus

on hard

drive?

OS

loading from

hard drive?

Y

N

Y

N

Y

N

Diagnostics

on diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK

and check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Y

N

Y

N

Fix bad

sectors.

Boot from

hard drive? Replace

hard drive.

Done

325388-002.book Page 19 Friday, October 24, 2003 9:21 AM

2–20 Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, CD- or

DVD-ROM Drive

Y

Done

N

Bootable

disc in

drive?

Disc

in drive?

No OS

loading from

CD- or

DVD-ROM Drive.

Install bootable

disc and

reboot

notebook.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Install

bootable disc.

Boots from

CD or DVD?

Boots from

CD or DVD?

Try another

bootable disc.

Booting

from another

device?

Booting

order

correct?

Correct boot

order using

the Setup utility.

Done

Reseat

drive.

Y

Y

Y

Y

Y

N

N

N

N

N

Clear CMOS.

Refer to

Section 1.2,

“Clearing a

Password,” for

instructions.

325388-002.book Page 20 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–21

Flowchart 2.14—No Audio, Part 1

No audio.

N

Notebook in

port replicator

(if applicable)?

Internal

audio?

Audio? Done

Undock

Audio? Done

Turn up audio

internally or

externally.

Go to

Flowchart 2.16,

No Audio, Part 2.

Go to

Flowchart 2.16,

No Audio, Part 2.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Replace the following port replicator

components one at a time, as applicable.

Check audio status after each change.

1. Replace port replicator audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace port replicator audio board.

5. Replace backplane board.

6. Replace I/O board.

Y

Y

Y

Y

N

N

N

325388-002.book Page 21 Friday, October 24, 2003 9:21 AM

2–22 Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 2

YN

Continued from

Flowchart 2.15,

No Audio, Part 1.

Reload

audio drivers.

Audio

driver in OS

configured?

Audio?

Y

Y

YN

N

N

Correct

drivers for

application?

Connect to

external

speaker.

Load drivers and

set configuration

in OS.

Audio? Done

Replace audio

board and

speaker

connections

in notebook

(if applicable).

1. Replace internal speakers.

2. Replace audio board (if applicable).

3. Replace system board.

325388-002.book Page 22 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–23

Flowchart 2.16—Nonfunctioning Device

Done

Any physical

device detected?

Y

N

Unplug the nonfunctioning device from

the notebook and inspect cables and plugs for

bent or broken pins or other damage.

Reseat

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close notebook,

plug in power,

and reboot.

Device

boots

properly?

Go to

Flowchart 2.9,

No OS Loading.

Device

boots

properly?

Replace hard

drive.

Replace NIC.

If integrated NIC,

replace system

board.

Y

N

Y

N

325388-002.book Page 23 Friday, October 24, 2003 9:21 AM

2–24 Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Keyboard

Y

N

OK?

Keyboard

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

keyboard.

Reseat internal

keyboard

connector

(if applicable).

Replace internal

keyboard or

cable.

OK?

Y

N

Y

N

Done Done

325388-002.book Page 24 Friday, October 24, 2003 9:21 AM

Troubleshooting

Maintenance and Service Guide 2–25

Flowchart 2.18—Nonfunctioning Pointing Device

Y

N

OK?

Pointing device

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

pointing device.

Reseat internal

pointing device

connector

(if applicable).

Replace internal

pointing device

or cable.

OK?

Y

N

Y

N

Done Done

325388-002.book Page 25 Friday, October 24, 2003 9:21 AM

2–26 Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—No Network/Modem Connection

Y

Disconnect all

power from

the notebook

and open.

No network

or modem

connection.

N

Done

Digital

line?

Network

or modem

jack active?

Replace jack

or have jack

activated.

Connect

to nondigital

line.

NIC/modem

configured

in OS?

Reload

drivers and

reconfigure.

Reseat

NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

Replace

system

board.

OK?

OK? Done

N

N

N

N

Y

Y

Y

Y

325388-002.book Page 26 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 3–1

3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a

reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the

notebook serial number and model number located on the bottom

of the notebook.

Serial Number Location

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

3–2 Maintenance and Service Guide

Illustrated Parts Catalog

3.2 Notebook Major Components

Notebook Major Components

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–3

Table 3-1

Spare Parts: Notebook Major Components

Item Description

Spare Part

Number

1Display assemblies

With carbonite and platinum blue finish for use with

HP Pavilion zt3000 notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

350084-001

350127-001

350126-001

With carbon finish for use with HP Compaq nx7000 notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

337006-001

337003-001

337008-001

With silver finish for use with Compaq Presario X1000 notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

337005-001

337004-001

337007-001

1a Display inverter (includes four display rubber

screw covers)

336994-001

Miscellaneous Plastics Kits

Contains parts with carbonite and platinum blue

finish for use with HP Pavilion zt3000 notebooks

350130-001

Contains parts with carbon finish for use with

HP Compaq nx7000 notebooks

338133-001

Contains parts with silver finish for use with

Compaq Presario X1000 notebooks

337009-001

2a

2b

2c

2d

2e

2f

Include:

Switch cover

PC Card slot space saver

Docking connector cover

Hard drive shield

Hard drive connector

Hard drive cover

Notebook feet (not illustrated)

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

3–4 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–5

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

3Keyboards

Asia Pacific

Australia

Belgium

Denmark

France

Germany

Greece

Hong Kong

International

Italy

Korea

Latin

America

337016-371

337016-011

337016-181

337016-081

337016-051

337016-041

337016-151

337016-AC1

337016-B31

337016-061

337016-AD1

337016-161

The Netherlands

Norway

People’s Republic

of China

Portugal

Saudi Arabia

Spain

Switzerland

Ta i w a n

Thailand

United Kingdom

United States

337016-331

337016-091

337016-AA1

337016-131

337016-171

337016-071

337016-111

337016-AB1

337016-281

337016-031

337016-001

4Speaker covers with cable

For use with HP Pavilion zt3000 notebooks

For use with HP Compaq nx7000 and Compaq

Presario X1000 notebooks

350122-001

336973-001

5Top covers (include TouchPad and TouchPad shield)

For use with HP Pavilion zt3000 notebooks

For use with HP Compaq nx7000 and Compaq

Presario X1000 notebooks

350123-001

336983-001

Bluetooth wireless communications board

(not illustrated)

338134-001

Miscellaneous Cable Kit, includes 336973-001

6a

6b

6c

Speaker cover cable

SD Card slot board cable

Modem board cable

7Optical drives

24X Max DVD-ROM/CD-RW combination drive

8X Max DVD-ROM drive

24X Max CD-ROM drive

336987-001

336986-001

336985-001

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

3–6 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–7

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

8VGA board shield (includes thermal pads) 337013-001

9VGA boards (include thermal pads)

For use with HP Pavilion zt3000 notebooks

ATI MOBILITY RADEON 9200 with 64-MB

video memory

ATI MOBILITY RADEON 9200 with 32-MB

video memory

350129-001

350128-001

For use with HP Compaq nx7000 and Compaq

Presario X1000 notebooks

ATI MOBILITY RADEON 9200 with 64-MB

video memory

ATI MOBILITY RADEON 9200 with 32-MB

video memory

ATI MOBILITY RADEON 7500c with 32-MB

video memory

336970-001

336969-001

336968-001

10 System board (includes thermal pads)

PC Card assembly (not illustrated)

336964-001

337014-001

11 Processors (include thermal pads)

Mobile Intel Pentium 4 Processor-M, 1.7-GHz

Mobile Intel Pentium 4 Processor-M, 1.6-GHz

Mobile Intel Pentium 4 Processor-M, 1.5-GHz

Mobile Intel Pentium 4 Processor-M, 1.4-GHz

Mobile Intel Pentium 4 Processor-M, 1.3-GHz

345566-001

337011-001

337023-001

337024-001

337010-001

12 Base enclosure (includes infrared lens)

Left and right wireless antennae with cables

(not illustrated)

Left and right speakers (not illustrated)

336960-001

336959-001

337015-001

13 Heat sink with fan

Thermal pad (not illustrated)

337000-001

337001-001

14 Fan 336993-001

15 SD Card slot board with cable 336963-001

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

3–8 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–9

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

Miscellaneous Doors/Covers Kit, includes: 336984-001

16a

16b

16c

16d

RTC battery

RTC battery cover

Mini PCI compartment cover

Memory expansion compartment cover

17 Mini PCI communications boards

Mini PCI 802.11b wireless LAN (ROW)

Mini PCI 802.11b wireless LAN (MOW)

Mini PCI 802.11g wireless LAN

336976-001

336977-001

350083-001

18 Memory expansion boards

1024 MB DDR

512 MB DDR

256 MB DDR

128 MB DDR

339099-001

336998-001

336997-001

336996-001

19 Hard drives (hard drive cover, shield, and connector included with

hard drive and in Miscellaneous Plastics Kits)

80-GB (5400-rpm)

80-GB (4200-rpm)

60-GB (5400-rpm)

60-GB (4200-rpm)

40-GB (4200-rpm)

30-GB (4200-rpm)

350082-001

336992-001

336991-001

336990-001

336989-001

350081-001

20 Modem board with cable 336999-001

21 Battery pack, 8-cell, 4.4-wH 336962-001

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

3–10 Maintenance and Service Guide

Illustrated Parts Catalog

3.3 Miscellaneous Plastics

Kit Components

Miscellaneous Plastics Kit Components

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–11

Table 3-2

Miscellaneous Plastics Kit Components

Spare Part Number 350130-001

(contains parts with carbonite and platinum blue finish for use

with HP Pavilion zt3000 notebooks)

Spare Part Number 338133-001

(contains parts with carbon finish for use with

HP Compaq nx7000 notebooks)

Spare Part Number 337009-001

(contains parts with silver finish for use with

Compaq Presario X1000 notebooks)

Item Description

1Switch cover

2 PC Card slot space saver

3 Docking connector cover

4 Notebook feet (7)

5 Hard drive cover

6 Hard drive shield

7 Hard drive connector

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

3–12 Maintenance and Service Guide

Illustrated Parts Catalog

3.4 Miscellaneous Cable Kit

Components

Miscellaneous Cable Kit Components

Table 3-3

Miscellaneous Cable Kit Components

Spare Part Number 336973-001

Item Description

1 SD Card slot board cable

2 Speaker cover cable

3 Modem cable

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–13

3.5 Miscellaneous Doors/Covers Kit

Components

Miscellaneous Doors/Covers Kit Components

Table 3-4

Miscellaneous Doors/Covers Kit Components

Spare Part Number 336984-001

Item Description

1 RTC battery

2 RTC battery cover

3 Memory expansion compartment cover

4 Mini PCI compartment cover

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

3–14 Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Mass Storage Devices

Mass Storage Devices

Table 3-5

Mass Storage Devices

Spare Part Number Information

Item Description

Spare Part

Number

1Optical drives

24X Max DVD-ROM/CD-RW combination drive

8X Max DVD-ROM drive

24X Max CD-ROM drive

DVD+RW drive

336987-001

336986-001

336985-001

345588-001

2Hard drives (include hard drive bezel and frame)

80-GB (5400-rpm)

80-GB (4200-rpm)

60-GB (5400-rpm)

60-GB (4200-rpm)

40-GB (4200-rpm)

30-GB (4200-rpm)

350082-001

336992-001

336991-001

336990-001

336989-001

350081-001

USB diskette drive (not illustrated) 336988-001

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Illustrated Parts Catalog

Maintenance and Service Guide 3–15

3.7 Miscellaneous

Table 3-6

Miscellaneous (not illustrated)

Spare Part Information

Description Spare Part

Number

AC adapter 338136-001

Logo Kits

For use with HP Pavilion zt3000 notebooks

For use with HP Compaq nx7000 notebooks

For use with Compaq Presario X1000 notebooks

350125-001

336995-001

338135-001

Power cords

For use with HP Pavilion zt3000 notebooks

Asia Pacific

Australia

Belgium

Denmark

Europe

France

Germany

Greece

Hong Kong

Italy

Korea

Latin America

The

Netherlands

350055-371

350055-011

350055-181

350055-081

350055-021

350055-051

350055-041

350055-151

350055-AC1

350055-061

350055-AD1

350055-161

350055-331

Norway

People’s

Republic

of China

Portugal

Saudi Arabia

Spain

Switzerland

Ta i w a n

Thailand

United Kingdom

United States

350055-091

350055-AA1

350055-131

350055-171

350055-071

350055-111

350055-AB1

350055-281

350055-031

350055-001

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

3–16 Maintenance and Service Guide

Illustrated Parts Catalog

Power cords

For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks

Australia

Denmark

Europe/Middle

East/Africa

Italy

246959-011

246959-081

246959-021

246959-061

Japan

Korea

Switzerland

United Kingdom

United States

246959-291

246959-AD1

246959-AG1

246959-031

246959-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,” for more information on

screw specifications and usage.)

337012-001

■Phillips M2.5×15.0 screw

■Phillips M2.5×7.0 screw

■Phillips M2.5×5.0 screw

■Spring-loaded Phillips M2.0×9.0

screw

■Phillips M2.5×3.5 screw

■Phillips M2.5×3.0 screw

■Phillips M2.0×3.0 screw

Table 3-6

Miscellaneous (not illustrated)

Spare Part Information

(Continued)

Description Spare Part

Number

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 4–1

4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe

removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and

replacement procedures:

■Magnetic screwdriver

■Phillips P0 screwdriver

■5.0-mm socket for system board standoffs

■Flat-bladed screwdriver

■Tool kit (includes connector removal tool, loopback plugs,

and case utility tool)

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

4–2 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that

you should keep in mind during disassembly and assembly

procedures.

✎As you remove each subassembly from the notebook, place the

subassembly (and all accompanying screws) away from the work

area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can

damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance

instructions.

Cables and Connectors

ÄCAUTION: When servicing the notebook, ensure that cables are

placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables

during removal and insertion. Handle cables by the connector

whenever possible. In all cases, avoid bending, twisting, or

tearing cables. Ensure that cables are routed in such a way that

they cannot be caught or snagged by parts being removed or

replaced. Handle flex cables with extreme care; these cables

tear easily.

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–3

4.3 Preventing Damage to

Removable Drives

Removable drives are fragile components that must be handled

with care. To prevent damage to the notebook, damage to a

removable drive, or loss of information, observe the following

precautions:

■Before removing or inserting a hard drive, shut down the

notebook. If you are unsure whether the notebook is off or in

Hibernation, turn the notebook on, then shut it down.

■Before removing a diskette drive or optical drive, ensure that

a diskette or disc is not in the drive. Ensure that the optical

drive tray is closed.

■Before handling a drive, ensure that you are discharged of

static electricity. While handling a drive, avoid touching the

connector.

■Handle drives on surfaces that have at least one inch of

shock-proof foam.

■Avoid dropping drives from any height onto any surface.

■After removing a hard drive, CD-ROM drive, or a diskette

drive, place it in a static-proof bag.

■Avoid exposing a hard drive to products that have magnetic

fields, such as monitors or speakers.

■Avoid exposing a drive to temperature extremes or liquids.

■If a drive must be mailed, place the drive in a bubble pack

mailer or other suitable form of protective packaging and

label the package, “Fragile: Handle With Care.”

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

4–4 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic

discharge (ESD). Circuitry design and structure determine the

degree of sensitivity. Networks built into many integrated circuits

provide some protection, but in many cases, the discharge

contains enough power to alter device parameters or melt silicon

junctions.

A sudden discharge of static electricity from a finger or other

conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not

be affected at all and can work perfectly throughout a normal

cycle. Or the device might function normally for a while, then

degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and

transporting equipment:

■To avoid hand contact, transport products in static-safe

containers, such as tubes, bags, or boxes.

■Protect all electrostatic-sensitive parts and assemblies with

conductive or approved containers or packaging.

■Keep electrostatic-sensitive parts in their containers until the

parts arrive at static-free workstations.

■Place items on a grounded surface before removing items

from their containers.

■Always be properly grounded when touching a sensitive

component or assembly.

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–5

■Store reusable electrostatic-sensitive parts from assemblies in

protective packaging or nonconductive foam.

■Use transporters and conveyors made of antistatic belts and

roller bushings. Ensure that mechanized equipment used for

moving materials is wired to ground and that proper materials

are selected to avoid static charging. When grounding is not

possible, use an ionizer to dissipate electric charges.

4.6 Workstation Precautions

Use the following grounding precautions at workstations:

■Cover the workstation with approved static-shielding material

(refer to Table 4-2).

■Use a wrist strap connected to a properly grounded work

surface and use properly grounded tools and equipment.

■Use conductive field service tools, such as cutters,

screwdrivers, and vacuums.

■When using fixtures that must directly contact dissipative

surfaces, only use fixtures made of static-safe materials.

■Keep the work area free of nonconductive materials, such as

ordinary plastic assembly aids and Styrofoam.

■Handle electrostatic-sensitive components, parts, and

assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■Avoid contact with pins, leads, or circuitry.

■Turn off power and input signals before inserting or removing

connectors or test equipment.

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

4–6 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot

strap at a grounded workstation.

■When seated, wear a wrist strap connected to a grounded

system. Wrist straps are flexible straps with a minimum of

one megohm ±10% resistance in the ground cords. To

provide proper ground, wear a strap snugly against the skin

at all times. On grounded mats with banana-plug connectors,

use alligator clips to connect a wrist strap.

■When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing

workstations and are compatible with most types of shoes

or boots. On conductive floors or dissipative floor mats, use

foot straps on both feet with a minimum of one megohm

resistance between the operator and ground. To be effective,

the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing

electrostatic damage includes:

■Antistatic tape

■Antistatic smocks, aprons, and sleeve protectors

■Conductive bins and other assembly or soldering aids

■Nonconductive foam

■Conductive tabletop workstations with ground cords of

one megohm resistance

■Static-dissipative tables or floor mats with hard ties to

the ground

■Field service kits

■Static awareness labels

■Material-handling packages

■Nonconductive plastic bags, tubes, or boxes

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–7

■Metal tote boxes

■Electrostatic voltage levels and protective materials

Table 4-1 shows how humidity affects the electrostatic voltage

levels generated by different activities.

Table 4-2 lists the shielding protection provided by antistatic bags

and floor mats.

Table 4-1

Typical Electrostatic Voltage Levels

Relative Humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

✎A product can be degraded by as little as 700 V.

Table 4-2

Static-Shielding Materials

Material Use Voltage Protection Level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 5–1

5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 50 Phillips screws, in nine different sizes, that must be

removed, replaced, and/or loosened when servicing the notebook.

Make special note of each screw size and location during removal

and replacement.

Refer to Appendix C, “Screw Listing,” for detailed information

on screw sizes, locations, and usage.

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

5–2 Maintenance and Service Guide

Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting

information or ordering spare parts. The serial number is located

on the bottom of the notebook.

Serial Number Location

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–3

5.2 Disassembly Sequence Chart

Use the following chart to determine the section number to be

referenced when removing notebook components.

Disassembly Sequence Chart

Section Description

# of Screws

Removed

5.3 Preparing the notebook for disassembly

Battery pack 0

Hard drive 2

Hard drive cover and shield 4

5.4 Notebook feet 0

5.5 Memory expansion board 1

5.6 Mini PCI communications board 1

5.7 RTC battery 0

5.8 Optical drive 1

5.9 Keyboard 2

5.10 Switch cover 0

5.11 Speaker cover 4

5.12 Fan 1

5.13 Heat sink 4

5.14 Processor 0

5.15 Display assembly 7

5.16 Top cover 16

5.17 Bluetooth board 2

5.18 SD Card slot board and cable 2

5.19 VGA board and shield 2

5.20 Modem board and cable 0

5.21 System board 1

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

5–4 Maintenance and Service Guide

Removal and Replacement Procedures

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Save your work, exit all applications, and shut down the

notebook. If you are not sure whether the notebook is off or

in Hibernation, briefly press the power button. If your work

returns to the screen, save your work, exit all applications,

and then shut down the notebook.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

4. Remove the battery pack by following these steps:

a. Turn the notebook upside down, with the rear panel

facing you.

Spare Part Number Information

Battery pack, 8-cell, 4.4-wH 336962-001

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–5

b. Slide and hold 1 the battery release latch to the right. The

front edge of the battery pack releases from the notebook.

c. Lift the front edge of the battery pack up and swing it

back 2.

Removing the Battery Pack

d. Remove the battery pack.

Reverse the above procedure to install the battery pack.

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

5–6 Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the hard drive by following these steps:

a. Turn the notebook upside down, with the front

facing you.

b. Remove the two PM2.5×9.5 screws 1 that secure the

hard drive to the notebook.

c. Use the notch 2 on the hard drive cover to lift the rear

edge of the hard drive up and swing it forward 3.

Removing the Hard Drive

d. Remove the hard drive.

Spare Part Number Information

Hard drives (hard drive cover, shield, and connector included with

hard drive and in Miscellaneous Plastics Kits)

80-GB (5400-rpm)

80-GB (4200-rpm)

60-GB (5400-rpm)

60-GB (4200-rpm)

40-GB (4200-rpm)

30-GB (4200-rpm)

350082-001

336992-001

336991-001

336990-001

336989-001

350081-001

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–7

ÄCAUTION: The hard drive cover should be removed only if it is

damaged and must be replaced. Unnecessarily removing the cover can

result in damage to the cover and hard drive and loss of information.

e. Remove the four PM2.5×3.5 screws 1 that secure the

hard drive to the hard drive cover and shield.

f. Remove the hard drive shield 2 and connector 3 from

the hard drive.

g. Separate the hard drive from the hard drive cover 4.

Removing the Hard Drive from the Hard Drive Cover

✎The hard drive cover, shield, and connector are included with the

hard drive and also in the Miscellaneous Plastics Kits, spare part

number 350130-001 for HP Pavilion zt3000 models, spare part

number 338133-001 for HP Compaq nx7000 models, and spare

part number 337009-001 for Compaq Presario X1000 models.

Reverse the above procedure to install the hard drive.

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

5–8 Maintenance and Service Guide

Removal and Replacement Procedures

5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads, and are

included in the Miscellaneous Plastics Kits, spare part number

350130-001 for HP Pavilion zt3000 models, spare part number

338133-001 for HP Compaq nx7000 models, and spare part

number 337009-001 for Compaq Presario X1000 models. The

notebook feet attach to the base enclosure as indicated in the

following illustration.

Replacing the Notebook Feet

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–9

5.5 Memory Expansion Board

1. Prepare the notebook for disassembly (Section 5.3).

2. Turn the notebook upside down, with the front facing you.

3. Loosen the PM2.5×5.0 screw 1 that secures the memory

expansion compartment cover to the notebook.

4. Lift the front edge of the cover up 2 and swing it back.

Removing the Memory Expansion Compartment Cover

5. Remove the cover.

✎The memory expansion compartment cover is included in the

Miscellaneous Doors/Covers Kit, spare part number 336984-001.

Spare Part Number Information

1024-MB DDR memory expansion board

512-MB DDR memory expansion board

256-MB DDR memory expansion board

128-MB DDR memory expansion board

336909-001

336998-001

336997-001

336996-001

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

5–10 Maintenance and Service Guide

Removal and Replacement Procedures

6. Spread the retaining tabs 1 that secure the memory

expansion board to the socket. The board rises up at

a 45-degree angle.

7. Pull the board away from the socket at a 45-degree angle 2.

Removing the Memory Expansion Board

Reverse the above procedure to install a memory expansion

board.

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–11

5.6 Mini PCI Communications Board

1. Prepare the notebook for disassembly (Section 5.3).

2. Turn the notebook upside down, with the front facing you.

3. Loosen the PM2.5×5.0 screw 1 that secures the Mini PCI

compartment cover to the notebook.

4. Lift the rear edge of the cover up 2 and swing it forward.

Removing the Mini PCI Compartment Cover

5. Remove the cover.

✎The Mini PCI compartment cover is included in the

Miscellaneous Doors/Covers Kit, spare part number 336984-001.

Spare Part Number Information

Mini PCI 802.11b wireless LAN (ROW)

Mini PCI 802.11b wireless LAN (MOW)

Mini PCI 802.11g wireless LAN

336976-001

336977-001

350083-001

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

5–12 Maintenance and Service Guide

Removal and Replacement Procedures

6. Disconnect the two antenna cables from the terminals on

the Mini PCI communications board 1. Note that the longer

of the two cables should be connected to the left antenna

terminal (marked “AUX”) and the shorter cable should be

connected to the right terminal (marked “MAIN”).

7. Spread the retaining tabs 2 that secure the memory

expansion board to the socket. The board rises up at

a 45-degree angle.

8. Pull the board away from the socket at a 45-degree angle 3.

Removing the Mini PCI Communications Board

Reverse the above procedure to install a Mini PCI

communications board.

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–13

5.7 RTC Battery

✎The RTC battery and RTC battery cover are included in the

Miscellaneous Doors/Covers Kit, spare part number 336984-001.

1. Prepare the notebook for disassembly (Section 5.3).

2. Turn the notebook upside down, with the front facing you.

3. Insert a flat-bladed tool into the notch 1 on the front edge

of the RTC battery cover and separate the front edge of the

cover from the notebook.

4. Remove the RTC battery from the socket on the system

board 2.

Removing the RTC battery

Reverse the above procedure to install an RTC battery.

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

5–14 Maintenance and Service Guide

Removal and Replacement Procedures

5.8 Optical Drive

1. Prepare the notebook for disassembly (Section 5.3).

2. Turn the notebook upside down, with the front facing you.

3. Remove the PM2.5×9.5 screw 1 that secures the optical

drive to the notebook.

4. Insert a slender tool into the slot in the hard drive bay and

push to the right to disengage the optical drive from the

notebook 2.

Removing the Optical Drive

5. Remove the optical drive.

Reverse the above procedure to install an optical drive.

Spare Part Number Information

24X Max DVD-ROM/CD-RW combination drive

8X Max DVD-ROM drive

24X Max CD-ROM drive

336987-001

336986-001

336985-001

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–15

5.9 Keyboard

1. Prepare the notebook for disassembly (Section 5.3).

2. Turn the notebook upside down, with the front facing you.

3. Remove the two PM2.5×15.0 screws that secure the keyboard

to the base enclosure.

Removing the Keyboard Screws

Spare Part Number Information

Asia Pacific

Australia

Belgium

Denmark

France

Germany

Greece

Hong Kong

International

Italy

Korea

Latin America

337016-371

337016-011

337016-181

337016-081

337016-051

337016-041

337016-151

337016-AC1

337016-B31

337016-061

337016-AD1

337016-161

The Netherlands

Norway

People’s Republic

of China

Portugal

Saudi Arabia

Spain

Switzerland

Ta i w a n

Thailand

United Kingdom

United States

337016-331

337016-091

337016-AA1

337016-131

337016-171

337016-071

337016-111

337016-AB1

337016-281

337016-031

337016-001

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

5–16 Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook right-side up with the front facing you.

5. Open the notebook.

6. Slide the four notches on the top edge of the keyboard

toward you.

Releasing the Keyboard

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–17

7. Lift the rear edge of the keyboard, swing it up and forward 1,

and rest it on the top cover.

8. Release the ZIF connector 2 to which the keyboard cable

is attached and disconnect the keyboard cable 3 from the

system board.

Disconnecting the Keyboard Cable

9. Remove the keyboard.

Reverse the above procedure to install the keyboard.

After the keyboard is removed, the internal memory expansion

board connector is accessible. Refer to the “Memory Expansion

Board” section for instructions on removing the internal memory

expansion board.

325388-002.book Page 17 Friday, October 24, 2003 9:21 AM

5–18 Maintenance and Service Guide

Removal and Replacement Procedures

5.10 Switch Cover

✎The switch cover is included in the Miscellaneous Plastics Kits,

spare part number 350130-001 for HP Pavilion zt3000 models,

spare part number 338133-001 for HP Compaq nx7000 models,

and spare part number 337009-001 for Compaq Presario X1000

models.

1. Prepare the notebook for disassembly (Section 5.3).

2. Remove the keyboard (Section 5.9).

3. Insert a flat-bladed tool under the outside edges of the hinge

cover areas and lift up to disengage the left and right sides of

the cover from the notebook.

4. Remove the switch cover.

Removing the Switch Cover

Reverse the above procedure to install the switch cover.

325388-002.book Page 18 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–19

5.11 Speaker Cover

1. Prepare the notebook for disassembly (Section 5.3).

2. Remove the keyboard (Section 5.9).

3. Remove the switch cover (Section 5.10).

4. Disconnect the audio cable 1 from the system board.

5. Remove the three PM2.5×5.0 screws 2 and the

PM2.5×3.0 screw 3 that secure the speaker cover to the

notebook.

Removing the Speaker Cover Screws

Spare Part Number Information

Speaker cover with cable

For use with HP Pavilion zt3000 notebooks

For use with HP Compaq nx7000 and

Compaq Presario X1000 notebooks

The speaker cover cable is also included in the Miscellaneous

Cable Kit, spare part number 336973-001.

350122-001

336973-001

325388-002.book Page 19 Friday, October 24, 2003 9:21 AM

5–20 Maintenance and Service Guide

Removal and Replacement Procedures

6. Lift the left side of the speaker cover shield and swing it up

and slightly to the right 1.

7. Slide the speaker cover back 2 to disengage it from the

notebook.

8. Remove the speaker cover.

Removing the Speaker Cover

Reverse the above procedure to install the speaker cover.

325388-002.book Page 20 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–21

5.12 Fan

1. Prepare the notebook for disassembly (Section 5.3).

2. Remove the keyboard (Section 5.9).

3. Remove the switch cover (Section 5.10).

4. Remove the speaker cover (Section 5.11).

5. Disconnect the fan cable 1 from the system board.

6. Remove the PM2.5×5.0 screw 2 that secures the fan

to the base enclosure.

7. Remove the fan 3.

Removing the Fan

Reverse the above procedure to install the fan.

Spare Part Number Information

Fan 336993-001

The fan is also included with the heat sink, spare part number 337000-001.

325388-002.book Page 21 Friday, October 24, 2003 9:21 AM

5–22 Maintenance and Service Guide

Removal and Replacement Procedures

5.13 Heat Sink

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Fan (Section 5.12)

2. Remove the four PM2.0×9.0 spring-loaded shoulder

screws 1 that secure the heat sink to the notebook.

3. Lift the front edge of the heat sink 2 and slide the heat

sink out of the notebook at an angle 3.

Removing the Heat Sink

Spare Part Number Information

Heat sink with fan

Thermal pad

337000-001

337001-001

325388-002.book Page 22 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–23

✎Carefully clean any thermal grease residue from the heat sink 1

and processor surfaces 2 each time you remove the heat sink.

Apply new thermal grease to both surfaces.

Removing the Thermal Grease From the Heat Sink and Processor

Reverse the above procedure to install the heat sink.

325388-002.book Page 23 Friday, October 24, 2003 9:21 AM

5–24 Maintenance and Service Guide

Removal and Replacement Procedures

5.14 Processor

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Fan (Section 5.12)

❏Heat sink (Section 5.13)

Spare Part Number Information

Mobile Intel Pentium 4 Processor-M, 1.7-GHz

Mobile Intel Pentium 4 Processor-M, 1.6-GHz

Mobile Intel Pentium 4 Processor-M, 1.5-GHz

Mobile Intel Pentium 4 Processor-M, 1.4-GHz

Mobile Intel Pentium 4 Processor-M, 1.3-GHz

345566-001

337011-001

337023-001

337024-001

337010-001

325388-002.book Page 24 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–25

2. Use a flat-bladed tool to turn the processor locking screw 1

one-quarter turn counterclockwise.

3. Lift the processor straight up 2 and remove it.

✎Note that the gold triangle 3 should be in the lower right corner

when installing the processor.

Removing the Processor

Reverse the above procedure to install the processor.

325388-002.book Page 25 Friday, October 24, 2003 9:21 AM

5–26 Maintenance and Service Guide

Removal and Replacement Procedures

5.15 Display Assembly

1. Prepare the notebook for disassembly (Section 5.3).

2. Remove the keyboard (Section 5.9).

3. Remove the switch cover (Section 5.10).

Spare Part Number Information

With carbonite and platinum blue finish for use with

HP Pavilion zt3000 notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

350084-001

350127-001

350126-001

With carbon finish for use with HP Compaq nx7000 notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

337006-001

337003-001

337008-001

With silver finish for use with Compaq Presario X1000

notebooks

15.4-inch, WUXGA

15.4-inch, WSXGA+

15.4-inch, WXGA

337005-001

337004-001

337007-001

Display inverter (includes four display rubber screw covers) 336994-001

325388-002.book Page 26 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–27

4. Remove the PM2.5×15.0 screw 1 that secures the display

cable to the base enclosure.

5. Disconnect the display video cable 2 from the system board.

Disconnecting the Display Cable

325388-002.book Page 27 Friday, October 24, 2003 9:21 AM

5–28 Maintenance and Service Guide

Removal and Replacement Procedures

6. Close the notebook and turn the notebook upside down, with

the rear panel facing you.

7. Remove the following screws:

❏Two PM2.5×9.5 screws 1 that secure the display

assembly to the base enclosure through the bottom of hte

top cover

❏Three PM2.5×7.0 screws 2 that secure the display

assembly to the base enclosure through the rear panel

❏One PM2.5×5.0 screw 3 that secures the display

assembly to the base enclosure through the rear panel

Removing the Display Screws

325388-002.book Page 28 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–29

8. Turn the notebook right-side up with the front facing you.

9. Open the display to the fully upright position.

10. Lift the display assembly straight up and remove it.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

325388-002.book Page 29 Friday, October 24, 2003 9:21 AM

5–30 Maintenance and Service Guide

Removal and Replacement Procedures

5.16 Top Cover

✎When replacing the top cover, determine if a Bluetooth board is

installed in the defective top cover. If a board is installed, remove

it from the defective top cover and install it in the replacement top

cover. Refer to Section 5.17, “Bluetooth Board,” for instructions

on removing and installing a Bluetooth board.

1. Prepare the notebook for disassembly (Section 5.3).

2. Disconnect the wireless antenna cables from the Mini PCI

communications board (Section 5.6).

3. Remove the following components:

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.15)

4. Turn the notebook upside down, with the front facing you.

Spare Part Number Information

Top cover (includes TouchPad and TouchPad shield)

For use with HP Pavilion zt3000 notebooks

For use with HP Compaq nx7000 and

Compaq Presario X1000 notebooks

350123-001

336983-001

325388-002.book Page 30 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–31

5. Remove the following screws:

❏Three PM2.5×9.5 screws 1 along the front edge of

the notebook

❏Two PM2.5×5.0 screws 2 in the hard drive bay

❏Six PM2.5×15.0 screws 3

❏One PM2.5×9.5 screw 4 behind the hard drive bay

Removing the Top Cover Screws

325388-002.book Page 31 Friday, October 24, 2003 9:21 AM

5–32 Maintenance and Service Guide

Removal and Replacement Procedures

6. Turn the notebook right-side up with the rear panel

facing you.

7. Release the ZIF connector 1 to which the TouchPad cable

is attached and disconnect the TouchPad cable 2 from the

system board.

8. Route the two antenna cables 3 out of the hole in the system

board.

Disconnecting the TouchPad Cable and Routing the Wireless

Antenna Cables

325388-002.book Page 32 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–33

9. If connected, disconnect the Bluetooth board cable 1 from

the system board.

10. Disconnect the left 2 and right speaker cables 3 from the

system board.

Disconnecting the Bluetooth Wireless Module and

Speaker Cables

325388-002.book Page 33 Friday, October 24, 2003 9:21 AM

5–34 Maintenance and Service Guide

Removal and Replacement Procedures

11. Position the notebook so the front faces forward.

12. Remove the following screws:

❏Two PM2.5×7.0 screws 1 that secure the top cover to the

base enclosure

❏One PM2.0×3.0 screw 2 that secures the top cover and

modem to the base enclosure

❏One PM2.5×5.0 screw 3 that secures the top cover to the

base enclosure above the USB connector

Removing the Top Cover Screws

325388-002.book Page 34 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–35

13. Lift the back edge of the top cover 1 and swing it forward to

disengage it from the base enclosure.

14. Remove the top cover 2.

Removing the Top Cover

Reverse the above procedure to install the top cover.

325388-002.book Page 35 Friday, October 24, 2003 9:21 AM

5–36 Maintenance and Service Guide

Removal and Replacement Procedures

5.17 Bluetooth Board

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Mini PCI communications board (Section 5.6)

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.15)

❏Top cover (Section 5.16)

2. Turn the top cover right-side up with the TouchPad

facing you.

Spare Part Number Information

Bluetooth wireless communications board 338134-01

325388-002.book Page 36 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–37

3. Disconnect the Bluetooth board cable 1 from the Bluetooth

board.

✎The Bluetooth board cable is included in the Miscellaneous

Cable Kit, spare part number 336973-001.

4. Remove the two PM1.5×3.0 screws 2 that secure the

Bluetooth board to the top cover.

5. Slide the Bluetooth board forward 3, then lift it up 4 and

remove it from the top cover.

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

325388-002.book Page 37 Friday, October 24, 2003 9:21 AM

5–38 Maintenance and Service Guide

Removal and Replacement Procedures

5.18 SD Card Slot Board and Cable

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Mini PCI communications board (Section 5.6)

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.15)

❏Top cover (Section 5.16)

Spare Part Number Information

SD Card slot board with cable 336963-001

The SD Card slot board cable is also included in the Miscellaneous Cable Kit,

spare part number 336973-001.

325388-002.book Page 38 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–39

2. Disconnect the SD Card slot board cable 1 from the system

board.

3. Remove the PM2.5×5.0 screw 2 that secures the SD Card

slot board to the notebook.

4. Remove the PM2.5×5.0 screw 3 that secures the SD Card

slot board cable ground loop to the notebook.

5. Remove the SD Card slot board and cable.

Removing the SD Card Slot Board and Cable

Reverse the above procedure to install the SD Card slot board

and cable.

325388-002.book Page 39 Friday, October 24, 2003 9:21 AM

5–40 Maintenance and Service Guide

Removal and Replacement Procedures

5.19 VGA Board and Shield

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Mini PCI communications board (Section 5.6)

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.12)

❏Top cover (Section 5.16)

Spare Part Number Information

VGA boards (include thermal pads)

For use with HP Pavilion zt3000 notebooks

ATI MOBILITY RADEON 9200 with 64-MB video memory

ATI MOBILITY RADEON 9200 with 32-MB video memory

350129-001

350128-001

For use with HP Compaq nx7000 and

Compaq Presario X1000 notebooks

ATI MOBILITY RADEON 9200 with 64 -MB video memory

ATI MOBILITY RADEON 9200 with 32-MB video memory

ATI MOBILITY RADEON 7500c with 32-MB video memory

336970-001

336969-001

336968-001

VGA board shield (includes thermal pads) 337017-001

325388-002.book Page 40 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–41

2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that

secure the VGA board shield to the base enclosure.

3. Lift the upper left corner of the VGA board 3 to disconnect

it from the system board.

4. Remove the VGA board and shield 4.

5. Disengage the shield clips 5 to remove the VGA board from

the shield.

Removing the VGA Board and Shield

325388-002.book Page 41 Friday, October 24, 2003 9:21 AM

5–42 Maintenance and Service Guide

Removal and Replacement Procedures

6. The VGA shield thermal pad 1 and VGA board thermal

pad 2 assist in cooling the notebook. Inspect these pads

and replace if necessary each time the shield is removed.

Replacing the Thermal Pads on the VGA Board and Shield

Reverse the above procedure to install the VGA board and shield.

5.20 Modem and Cable

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Mini PCI communications board (Section 5.6)

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

Spare Part Number Information

Modem board with cable 336999-001

The modem board cable is also included in the Miscellaneous Cable Kit,

spare part number 3361973-001.

325388-002.book Page 42 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–43

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.15)

❏Top cover (Section 5.16)

❏VGA board and shield (Section 5.19)

2. Disconnect the modem cable 1 from the system board.

3. Lift the left side of the modem board 2 to disconnect it from

the system board.

4. Remove the modem board.

Removing the Modem Board and Cable

Reverse the above procedure to install the modem and cable.

325388-002.book Page 43 Friday, October 24, 2003 9:21 AM

5–44 Maintenance and Service Guide

Removal and Replacement Procedures

5.21 System Board

✎When replacing the system board, ensure that the following

components are removed from the defective system board and

installed on the replacement system board:

■Memory expansion boards (Section 5.5)

■Mini PCI communications board (Section 5.6)

■RTC battery (Section 5.7)

■Processor (Section 5.14)

■VGA board and shield (Section 5.19)

■Modem and modem cable (Section 5.20)

1. Prepare the notebook for disassembly (Section 5.3) and

remove the following components:

❏Optical drive (Section 5.8)

❏Keyboard (Section 5.9)

❏Switch cover (Section 5.10)

❏Speaker cover (Section 5.11)

❏Display assembly (Section 5.12)

❏Top cover (Section 5.16)

Spare Part Number Information

System board (includes thermal pads)

PC Card assembly (removal not documented)

336964-001

337014-001

325388-002.book Page 44 Friday, October 24, 2003 9:21 AM

Removal and Replacement Procedures

Maintenance and Service Guide 5–45

2. Disconnect the SD Card slot board cable 1 from the system

board.

3. Remove the PM2.5×5.0 screw 2 that secures the SD Card

slot board cable ground loop to the base enclosure and the

PM2.5×5.0 screw 3 that secures the system board to the base

enclosure.

Removing the System Board Screws

325388-002.book Page 45 Friday, October 24, 2003 9:21 AM

5–46 Maintenance and Service Guide

Removal and Replacement Procedures

4. Lift the right side of the system board approximately

1 inch 1. If necessary, flex the back edge of the base

enclosure out so that the parallel 2 and serial connectors 3

clear the base enclosure.

5. Slide the system board to the right at an angle 4.

6. Remove the system board.

Removing the System Board

Reverse the above procedure to install the system board.

325388-002.book Page 46 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide 6–1

6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

3.45 cm

25.40 cm

35.56 cm

1.4 in

10.0 in

14.0 in

Weight (varies by configuration)

2.95 kg 6.5 lbs

Stand-alone power requirements

Nominal operating

voltage

Average operating

power

Peak operating power

Power in Standby

mode

Power in Hibernation

mode

14.4 VDC

15.8 W

38.0 W

< 800 mW

< 100 mW

Temperature

Operating (not writing

optical)

Operating (writing

optical)

Nonoperating

0°C to 35°C

5°C to 35°C

-20°C to 60°C

32°F to 95°F

41°F to 95°F

-4°F to 140°F

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

6–2 Maintenance and Service Guide

Specifications

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb

temperature

Altitude (unpressurized)

Operating (14.7 to

10.1 psia)

Nonoperating (14.7 to

4.4 psia)

-15.24 to 3,048 m

-15.24 to 12,192 m

-50 to 10,000 ft

-50 to 40,000 ft

Shock

Operating

Nonoperating

10 g, 11 ms, half-sine

175 g, 2 ms, half-sine

✎Applicable product safety standards specify thermal limits for plastic

surfaces. The notebook operates well within this range of

temperatures.

Table 6-1

Notebook

(Continued)

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–3

Table 6-2

15.4-inch, Wide UXGA, TFT Display

Dimensions

Height

Width

Diagonal

20.7 cm

33.1 cm

39.1 cm

8.1 in

13.0 in

15.4 in

Number of colors up to 16.8 million

Contrast ratio 300:1

Brightness 170 nits typical

Pixel resolution

Pitch

Format

Configuration

0.173 × 0.173 mm

1920 × 1200

RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Viewing angle +/- 55° horizontal, +/- 45° vertical typical

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

6–4 Maintenance and Service Guide

Specifications

Table 6-3

15.4-inch, Wide SXGA+, TFT Display

Dimensions

Height

Width

Diagonal

20.7 cm

33.1 cm

39.1 cm

8.1 in

13.0 in

15.4 in

Number of colors up to 16.8 million

Contrast ratio 200:1

Brightness 180 nits typical

Pixel resolution

Pitch

Format

Configuration

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Viewing angle +/- 65° horizontal, +/- 50° vertical typical

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–5

Table 6-4

15.4-inch, Wide XGA+, TFT Display

Dimensions

Height

Width

Diagonal

20.7 cm

33.1 cm

39.1 cm

8.1 in

13.0 in

15.4 in

Number of colors up to 16.8 million

Contrast ratio 200:1

Brightness 180 nits typical

Pixel resolution

Pitch

Format

Configuration

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Viewing angle +/- 65° horizontal, +/- 50° vertical typical

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

6–6 Maintenance and Service Guide

Specifications

Table 6-5

Hard Drives

80-GB 60-GB

(5400-

rpm)

60-GB

(4200-

rpm)

40-GB

User capacity

per drive180-GB 60-GB 40-GB 30-GB

Dimensions

Height

Width

Weight

9.5 mm

70 mm

99 g

9.5 mm

70 mm

102 g

9.5 mm

70 mm

99 g

9.5 mm

70 mm

99 g

Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5

Transfer rate

Synchronous

(maximum)

Security

100 MB/

sec

ATA security

100 MB/

sec

ATA security

100 MB/

sec

ATA security

100 MB/

sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

Logical blocks2156,301,488 117,210,240 78,140,160 58,605,120

Disk rotational

speed

4200 rpm 5400 rpm 4200 rpm 4200 rpm

Operating

temperature

5°C to 55°C

(41°F to

131°F)

5°C to 55°C

(41°F to

131°F)

5°C to 55°C

(41°F to

131°F)

5°C to 55°C

(41°F to

131°F)

11 GB = 1,073,741,824 bytes.

2Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the HP Customer Support

Center for details.

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–7

Table 6-6

External AC Adapter

Weight .304 kg 0.67 lb

Power supply

Rated input voltage

Rated input current

Rated frequency

100 to 240 VAC RMS

1.7 A RMS

47 to 63 Hz

Table 6-7

8-cell, Primary Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

13.4 cm

9.2 cm

1.9 cm

.43 kg

5.25 in

3.63 in

.75 in

.96 lb

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

14.8 V

4.4 aH

64 wH

Temperature

Operating

Nonoperating

0°C to 60°C

-20°C to 60°C

32°F to 140°F

-4°F to 104°F

Recharge time

System in off mode or

Standby

System on (depending

on system power

consumption)

2 to 3 hours

2 to 5 hours

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

6–8 Maintenance and Service Guide

Specifications

Table 6-8

24X DVD/CD-RW Drive

Applicable disc DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

Center hole diameter 1.5 cm 0.59 in

Disc diameter

Standard disc

Mini disc

12 cm

8 cm

4.72 in

3.15 in

Disc thickness 1.2 mm 0.047 in

Track pitch 0.74 µm

Access time

Random

Full stroke

< 150 ms

< 225 ms

Audio output level Line-out, 0.7 Vrms

Cache buffer 128 KB/s

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time < 15 seconds

Stop time < 6 seconds

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–9

Table 6-9

24X CD-RW Drive

Applicable disc DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

Center hole diameter 1.5 cm 0.59 in

Disc diameter

Standard disc

Mini disc

12 cm

8 cm

4.72 in

3.15 in

Disc thickness 1.2 mm 0.047 in

Track pitch 0.74 µm

Access time

Random

Full stroke

< 150 ms

< 225 ms

Audio output level Line-out, 0.7 Vrms

Cache buffer 128 KB/s

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time < 15 seconds

Stop time < 6 seconds

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

6–10 Maintenance and Service Guide

Specifications

Table 6-10

8X DVD-ROM Drive

Applicable disc DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

Center hole diameter 1.5 cm 0.59 in

Disc diameter

Standard disc

Mini disc

12 cm

8 cm

4.72 in

3.15 in

Disc thickness 1.2 mm 0.047 in

Track pitch 0.74 µm

Access time

Random DVD media

Full stroke DVD media

Random CD media

Full stroke CD media

< 150 ms

< 225 ms

< 110 ms

< 200 ms

Audio output level Line-out, 0.7 Vrms

Cache buffer 512 KB/s

Data transfer rate

Max 24X CD

Max 8X DVD

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time < 10 seconds

Stop time < 3 seconds

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–11

Table 6-11

24X CD-ROM Drive

Applicable disc DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

Center hole diameter 1.5 cm 0.59 in

Disc diameter

Standard disc

Mini disc

12 cm

8 cm

4.72 in

3.15 in

Disc thickness 1.2 mm 0.047 in

Track pitch 1.6 µm

Access time

Random

Full stroke

< 150 ms

< 300 ms

Audio output level Line-out, 0.7 Vrms

Cache buffer 128 KB/s

Data transfer rate

Sustained (16X)

Variable

Multiword DMA mode 2

2400 KB/s

1500 to 3600 KB/s (10X to 24X)

16.6 MB/s

Startup time < 8 seconds

Stop time < 4 seconds

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

6–12 Maintenance and Service Guide

Specifications

Table 6-12

System DMA

Hardware

DMA

System

Function

DMA0 Available for audio

DMA1* Entertainment audio

(default; alternate = DMA0, DMA3, none)

DMA2* Diskette drive

DMA3 ECP parallel port LPT1

(default; alternate = DMA0, none)

DMA4 DMA controller cascading (not available)

DMA5* Available for PC Card

DMA6 Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–13

Table 6-13

System Interrupts

Hardware

IRQ

System

Function

IRQ0 System timer

IRQ1 Keyboard controller

IRQ2 Cascaded

IRQ3 COM2

IRQ4 COM1

IRQ5 Audio (default)*

IRQ6 Diskette drive

IRQ7 Parallel port

IRQ8 Real time clock (RTC)

IRQ9 Infrared

IRQ10 System use

IRQ11 System use

IRQ12 Internal pointing stick or external mouse

IRQ13 Coprocessor (not available to any peripheral)

IRQ14 IDE interface (hard drive and optical drive)

IRQ15 System use

✎PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,

IRQ11, or IRQ15. Either the infrared or the serial port may

assert IRQ3 or IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

6–14 Maintenance and Service Guide

Specifications

Table 6-14

System I/O Addresses

I/O Address

(hex)

System Function

(shipping configuration)

000 - 00F DMA controller no. 1

010 - 01F Unused

020 - 021 Interrupt controller no. 1

022 - 024 Opti chipset configuration registers

025 - 03F Unused

02E - 02F 87334 “Super I/O” configuration for CPU

040 - 05F Counter/timer registers

044 - 05F Unused

060 Keyboard controller

061 Port B

062 - 063 Unused

064 Keyboard controller

065 - 06F Unused

070 - 071 NMI enable/real time clock (RTC)

072 - 07F Unused

080 - 08F DMA page registers

090 - 091 Unused

092 Port A

093 - 09F Unused

0A0 - 0A1 Interrupt controller no. 2

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Specifications

Maintenance and Service Guide 6–15

I/O Address

(hex)

System Function

(shipping configuration)

0A2 - 0BF Unused

0C0 - 0DF DMA controller no. 2

0E0 - 0EF Unused

0F0 - 0F1 Coprocessor busy clear/reset

0F2 - 0FF Unused

100 - 16F Unused

170 - 177 Secondary fixed disk controller

178 - 1EF Unused

1F0 - 1F7 Primary fixed disk controller

1F8 - 200 Unused

201 Joystick (decoded in ESS1688)

202 - 21F Unused

220 - 22F Entertainment audio

230 - 26D Unused

26E - 26 Unused

278 - 27F Unused

280 - 2AB Unused

2A0 - 2A7 Unused

2A8 - 2E7 Unused

2E8 - 2EF Reserved serial port

Table 6-14

System I/O Addresses

(Continued)

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

6–16 Maintenance and Service Guide

Specifications

I/O Address

(hex)

System Function

(shipping configuration)

2F0 - 2F7 Unused

2F8 - 2FF Infrared port

300 - 31F Unused

320 - 36F Unused

370 - 377 Secondary diskette drive controller

378 - 37F Parallel port (LPT1/default)

380 - 387 Unused

388 - 38B FM synthesizer—OPL3

38C - 3AF Unused

3B0 - 3BB VGA

3BC - 3BF Reserved (parallel port/no EPP support)

3C0 - 3DF VGA

3E0 - 3E1 PC Card controller in CPU

3E2 - 3E3 Unused

3E8 - 3EF Internal modem

3F0 - 3F7 “A” diskette controller

3F8 - 3FF Serial port (COM1/default)

CF8 - CFB PCI configuration index register (PCIDIVO-1)

CFC - CFF PCI configuration data register (PCIDIVO-1)

Table 6-14

System I/O Addresses

(Continued)

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide A–1

A

Connector Pin Assignments

Table A-1

RJ-45 Network Interface

Pin Signal Pin Signal

1 Transmit + 5 Unused

2 Transmit – 6 Receive –

3 Receive + 7 Unused

4Unused 8Unused

6

5

4

3

2

178

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

A–2 Maintenance and Service Guide

Connector Pin Assignments

Table A-2

RJ-11 Modem

Pin Signal Pin Signal

1Unused 4Unused

2 Tip 5 Unused

3Ring 6Unused

Table A-3

Universal Serial Bus

Pin Signal Pin Signal

1 +5 VDC 3 Data +

2 Data – 4 Ground

Table A-4

S-Video

Pin Signal Pin Signal

1 Ground (Y) 3 Y-Luminance (Intensity)

2 Ground (C) 4 C-Chrominance (Color)

12

43

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Connector Pin Assignments

Maintenance and Service Guide A–3

Table A-5

External Monitor

Pin Signal Pin Signal

1 Red analog 9 +5 VDC

2 Green analog 10 Ground

3 Blue analog 11 Monitor detect

4 Not connected 12 DDC 2B data

5 Ground 13 Horizontal sync

6 Ground analog 14 Vertical sync

7 Ground analog 15 DDC 2B clock

8 Ground analog

1

6

11

5

10

15

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

A–4 Maintenance and Service Guide

Connector Pin Assignments

Table A-6

Audio Line-Out

Pin Signal Pin Signal

1 Audio out 2 Ground

2

1

Table A-7

Microphone

Pin Signal Pin Signal

1 Audio in 2 Ground

2

1

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Connector Pin Assignments

Maintenance and Service Guide A–5

Table A-8

Parallel

Pin Signal Pin Signal

1 Strobe 14 Auto Linefeed

2 Data Bit 0 15 Error

3 Data Bit 1 16 Initialize Printer

4 Data Bit 2 17 Select In

5 Data Bit 3 18 Ground

6 Data Bit 4 19 Ground

7 Data Bit 5 20 Ground

8 Data Bit 6 21 Ground

9 Data Bit 7 22 Ground

10 Acknowledge 23 Ground

11 Busy 24 Ground

12 Paper End 25 Ground

13 Select

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide B–1

B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate

from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the notebook meets the

requirements for use in the country where the equipment is

purchased.

Power cord sets for use in other countries must meet the

requirements of the country where the notebook is used. For

more information on power cord set requirements, contact an

HP authorized reseller or service provider.

General Requirements

The following requirements are applicable to all countries:

■The length of the power cord set must be at least 1.5 meters

(5 feet) and a maximum of 2 meters (6.50 feet).

■All power cord sets must be approved by an acceptable

accredited agency responsible for evaluation in the country

where the power cord set will be used.

■The power cord set must have a minimum current capacity of

10 amps and a nominal voltage rating of 125 or 250 volts AC,

as required by each country’s power system.

■The appliance coupler must meet the mechanical

configuration of an EN 60 320/IEC 320 Standard Sheet C13

connector for mating with the appliance inlet on the back of

the notebook.

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

B–2 Maintenance and Service Guide

Power Cord Set Requirements

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country Accredited Agency

Applicable Note

Number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

Italy IMQ 1

Japan METI 3

The Netherlands KEMA 1

Norway NEMKO 1

Sweden SEMKO 1

Switzerland SEV 1

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Power Cord Set Requirements

Maintenance and Service Guide B–3

United Kingdom BSI 1

United States UL 2

Notes

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2

conductor size. Power cord set fittings (appliance coupler and wall plug)

must bear the certification mark of the agency responsible for evaluation

in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark

and registration number in accordance with the Japanese Dentori Law.

The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2

conductor size. The wall plug must be a two-pole grounding type with

a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

3-Conductor Power Cord Set Requirements

(Continued)

Country Accredited Agency

Applicable Note

Number

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide C–1

C

Screw Listing

This appendix provides specification and reference information

for the screws used in the notebook. All screws listed in this

appendix are available in the Miscellaneous Screw Kit, spare part

number 337012-001.

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

C–2 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×9.5 Screw Locations

Table C-1

Phillips PM2.5×9.5 Screw

Color Qty. Length Thread

Head

Width

Black 9 9.5 mm 2.5 mm 5.0 mm

Where used:

1 Two screws that secure the hard drive to the notebook

(documented in Section 5.3)

2 One screw that secures the optical drive to the notebook

(documented in Section 5.8)

3 Two screws that secure the display assembly to the notebook

(documented in Section 5.15)

mm

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–3

Phillips PM2.5×7.0 Screw Locations

Table C-1

Phillips PM2.5×9.5 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 9 9.5 mm 2.5 mm 5.0 mm

Where used:

Four screws that secure the top cover to the notebook

(documented in Section 5.16)

mm

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

C–4 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×7.0 Screw Locations

Table C-2

Phillips PM2.5×7.0 Screw

Color Qty. Length Thread

Head

Width

Black 5 7.0 mm 2.5 mm 5.0 mm

Where used:

Three screws that secure the display assembly to the notebook through the

rear panel (documented in Section 5.15)

mm

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–5

Phillips PM2.5×7.0 Screw Locations

Table C-2

Phillips PM2.5×7.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 5 7.0 mm 2.5 mm 5.0 mm

Where used:

Two screws that secure the top cover to the notebook

(documented in Section 5.16)

mm

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

C–6 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×3.5 Screw Locations

Table C-3

Phillips PM2.5×3.5 Screw

Color Qty. Length Thread

Head

Width

Silver 4 3.5 mm 2.5 mm 5.0 mm

Where used:

Four screws that secure the hard drive to the hard drive cover and shield

(documented in Section 5.3)

mm

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–7

Phillips PM2.5×5.0 Screw Locations

Table C-4

Phillips PM2.5×5.0 Screw

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

1 One screw that secures the memory expansion compartment cover to the

notebook (documented in Section 5.5)

2 One screw that secures the Mini PCI compartment cover to the notebook

(documented in Section 5.6)

mm

325388-002.book Page 7 Friday, October 24, 2003 9:21 AM

C–8 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×5.0 Screw Locations

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

1 Three screws that secure the speaker cover to the notebook

(documented in Section 5.11)

2 One screw that secures the fan to the notebook

(documented in Section 5.12)

mm

325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–9

Phillips PM2.5×5.0 Screw Locations

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the display assembly to the notebook through the rear

panel (documented in Section 5.15)

mm

325388-002.book Page 9 Friday, October 24, 2003 9:21 AM

C–10 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×5.0 Screw Locations

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

Two screws that secure the top cover to the notebook in the hard drive bay

(documented in Section 5.16)

mm

325388-002.book Page 10 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–11

Phillips PM2.5×5.0 Screw Location

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the top cover to the notebook

(documented in Section 5.16)

mm

325388-002.book Page 11 Friday, October 24, 2003 9:21 AM

C–12 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×5.0 Screw Locations

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

Two screws that secure the SD Card slot board and cable to the notebook

(documented in Section 5.18)

mm

325388-002.book Page 12 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–13

Phillips PM2.5×5.0 Screw Location

Table C-4

Phillips PM2.5×5.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 13 5.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the system board to the notebook

(documented in Section 5.21)

mm

325388-002.book Page 13 Friday, October 24, 2003 9:21 AM

C–14 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×15.0 Screw Locations

Table C-5

Phillips PM2.5×15.0 Screw

Color Qty. Length Thread

Head

Width

Black 10 15.0 mm 2.5 mm 5.0 mm

Where used:

1 Two screws that secure the keyboard to the notebook

(documented in Section 5.9)

2 Six screws that secure the top cover to the notebook

(documented in Section 5.16)

mm

325388-002.book Page 14 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–15

Phillips PM2.5×15.0 Screw Location

Table C-5

Phillips PM2.5×15.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 10 15.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the display assembly cable to the notebook

(documented in Section 5.15)

mm

325388-002.book Page 15 Friday, October 24, 2003 9:21 AM

C–16 Maintenance and Service Guide

Screw Listing

Phillips PM2.5×15.0 Screw Location

Table C-5

Phillips PM2.5×15.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 10 15.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the VGA shield to the notebook

(documented in Section 5.19)

mm

325388-002.book Page 16 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–17

Phillips PM2.5×3.0 Screw Location

Table C-6

Phillips PM2.5×3.0 Screw

Color Qty. Length Thread

Head

Width

Black 1 3.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the speaker cover to the notebook

(documented in Section 5.11)

mm

325388-002.book Page 17 Friday, October 24, 2003 9:21 AM

C–18 Maintenance and Service Guide

Screw Listing

Phillips PM2.0×3.0 Screw Locations

Table C-7

Phillips PM2.0×3.0 Screw

Color Qty. Length Thread

Head

Width

Black 2 3.0 mm 2.0 mm 4.0 mm

Where used:

1 One screw that secures the top cover to the notebook

(documented in Section 5.16)

2 One screw that secures the VGA shield to the notebook

(documented in Section 5.19)

mm

325388-002.book Page 18 Friday, October 24, 2003 9:21 AM

Screw Listing

Maintenance and Service Guide C–19

Phillips PM2.0×9.0 Spring-Loaded Screw Locations

Table C-8

Phillips PM2.0×9.0 Spring-Loaded Screw

Color Qty. Length Thread

Head

Width

Silver 4 9.0 mm 2.0 mm 6.0 mm

Where used:

Four screws that secure the heat sink to the notebook

(documented in Section 5.13)

mm

325388-002.book Page 19 Friday, October 24, 2003 9:21 AM

C–20 Maintenance and Service Guide

Screw Listing

Phillips PM1.5×3.0 Screw Locations

Table C-9

Phillips PM1.5×3.0 Screw

Color Qty. Length Thread

Head

Width

Silver 2 3.0 mm 1.5 mm 2.0 mm

Where used:

Two screws that secure the Bluetooth board to the top cover

(documented in Section 5.17)

mm

325388-002.book Page 20 Friday, October 24, 2003 9:21 AM

Maintenance and Service Guide Index–1

Index

1394 connector, location 1–29

802.11b wireless LAN, spare

part numbers 3–9, 5–11

A

AC adapter

spare part number 3–15

specifications 6–7

applications key, location

1–31

audio line-out jack

location 1–27

pin assignments A–4

audio troubleshooting 2–21

B

base enclosure, spare part

number 3–7

battery bay, location 1–35

battery pack

removal 5–4

spare part number 3–9

specifications 6–7

battery pack release latch,

location 1–35

Bluetooth wireless

communications board

removal 5–36

spare part number 3–5,

3–9, 5–11, 5–36

bottom components 1–34

C

cables, service considerations

4–2

caps lock light, location 1–33

CD-ROM drive

removal 5–14

spare part number 5–14

specifications 6–11

CD-RW drive, specifications

6–9

components

bottom 1–34

front 1–26

keyboard 1–30

left-side 1–26

rear panel 1–28

right-side 1–28

top 1–32

325388-002.book Page 1 Friday, October 24, 2003 9:21 AM

Index–2 Maintenance and Service Guide

Index

Computer Setup

Advanced Menu 2–5

File Menu 2–3

overview 2–1

Security Menu 2–4

connector pin assignments

audio line-out jack A–4

external monitor connector

A–3

microphone jack A–4

modem jack A–2

monitor connector A–3

network jack A–1

RJ-11 telephone jack A–2

RJ-45 network jack A–1

S-Video connector A–2

Universal Serial Bus (USB)

connector A–2

connectors, service

considerations 4–2

cursor control keys, location

1–31

D

design overview 1–36

Diagnostics for Windows 2–1

disassembly sequence chart

5–3

display assembly

removal 5–26

spare part numbers 3–3,

5–26

specifications 6–3, 6–4,

6–5

display inverter, spare part

number 3–3, 5–26

display lid switch, location

1–33

display release latch, location

1–27

DMA specifications 6–12

docking connector cover 3–10

docking connector, location

1–35

drives, preventing damage 4–3

DVD-ROM drive

removal 5–14

spare part number 5–14

specifications 6–10

E

electrostatic discharge 4–4,

4–7

external monitor connector

location 1–29

pin assignments A–3

F

F1 through F12 function keys,

location 1–31

fan

removal 5–21

spare part number 3–7,

5–21

features 1–22

feet

illustrated 3–10

locations 5–8

Fn key, location 1–31

front components 1–26

325388-002.book Page 2 Friday, October 24, 2003 9:21 AM

Index

Maintenance and Service Guide Index–3

G

grounding equipment and

methods 4–6

H

hard drive

OS loading problems 2–17

removal 5–6

spare part numbers 3–9,

3–14, 5–6

specifications 6–6

hard drive bay, location 1–35

hard drive connector,

illustrated 3–10

hard drive cover

illustrated 3–10

removal 5–7

hard drive shield

illustrated 3–10

removal 5–7

heat sink

removal 5–22

spare part number 3–7,

5–22

I

I/O address specifications

6–14

infrared port 1–28

internal keypad, location 1–31

interrupt specifications 6–13

K

keyboard

components 1–30

removal 5–15

spare part numbers 3–5,

5–15

troubleshooting 2–24

L

left-side components 1–26

Logo Kit, spare part numbers

3–15

M

mass storage devices, spare

part numbers 3–14

memory expansion board

removal 5–9

spare part numbers 3–9

memory expansion

compartment cover

illustrated 3–13

location 1–35

removal 5–9

microphone jack

location 1–27

pin assignments A–4

Mini PCI communications

board

removal 5–11

spare part numbers 3–9,

5–11

325388-002.book Page 3 Friday, October 24, 2003 9:21 AM

Index–4 Maintenance and Service Guide

Index

Mini PCI compartment cover

illustrated 3–13

location 1–35

removal 5–11

Miscellaneous Cable Kit

components 3–5, 3–12

spare part number 3–5,

3–12, 3–13

Miscellaneous Doors/Covers

Kit

components 3–9

spare part number 3–9

Miscellaneous Plastics Kit

components 3–3, 3–10

spare part numbers 3–3,

3–11

models 1–2

modem

cable 3–12, 3–13

jack, pin assignments A–2

removal 5–42

spare part number 3–9,

5–42

troubleshooting 2–26

monitor connector

location 1–29

pin assignments A–3

mute button, location 1–33

N

network jack, pin assignments

A–1

network, troubleshooting 2–26

nonfunctioning device,

troubleshooting 2–15, 2–23

notebook specifications 6–1

num lk key, location 1–31

num lock light, location 1–33

O

operating system loading,

troubleshooting 2–16

optical drive

location 1–27

removal 5–14

spare part numbers 3–5,

3–14, 5–14

P

packing precautions 4–4

parallel connector

location 1–29

pin assignments A–5

password, clearing 1–24

PC Card assembly, spare part

number 3–7

PC Card eject button, location

1–27

PC Card slot, location 1–27

PC Card space saver 3–10

plastic parts 4–2

pointing device,

troubleshooting 2–25

port replicator,

troubleshooting 2–15

power button 1–32

power connector 1–28

power cord, spare part

numbers 3–15, 3–16

power management features

1–25

325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

Index

Maintenance and Service Guide Index–5

power, troubleshooting 2–9

processor

removal 5–24

spare part numbers 3–7,

5–24

R

rear panel components 1–28

removal

preliminaries 4–1

procedures 5–1

replacement

preliminaries 4–1

procedures 5–1

right-side components 1–28

RJ-11 telephone jack

location 1–29

pin assignments A–2

RJ-45 network jack

location 1–29

pin assignments A–1

RTC (real time clock) battery

illustrated 3–13

removal 5–13

RTC (real time clock) battery

cover

illustrated 3–13

location 1–34

S

Screw Kit, spare part number

3–16

SD Card slot board

removal 5–38

spare part number 3–7,

5–38

SD Card slot board cable 3–12,

3–13

SD Card slot, location 1–27

security cable slot, location

1–29

serial number 3–1, 5–2

service considerations 4–2

speaker cover

removal 5–19

spare part numbers 3–5,

5–19

speaker cover cable 3–12,

3–13

speakers, location 1–32

specifications

AC adapter 6–7

battery pack 6–7

CD-ROM drive 6–11

CD-RW drive 6–9

display 6–3, 6–4, 6–5

DMA 6–12

DVD-ROM drive 6–10

hard drive 6–6

I/O addresses 6–14

interrupts 6–13

notebook 6–1

static shielding materials 4–7

S-Video connector

location 1–29

pin assignments A–2

switch cover

illustrated 3–10

removal 5–18

325388-002.book Page 5 Friday, October 24, 2003 9:21 AM

Index–6 Maintenance and Service Guide

Index

system board

removal 5–44

spare part number 3–7,

5–44

T

thermal pad

replacement 5–22

spare part number 3–7,

5–22

tools required 4–1

top components 1–32

top cover

removal 5–30

spare part numbers 3–5,

5–30

TouchPad buttons, location

1–33

TouchPad light, location 1–33

TouchPad on/off button,

location 1–33

TouchPad scroll zones,

location 1–33

TouchPad, location 1–33

transporting precautions 4–4

troubleshooting

audio 2–21

Computer Setup 2–2

flowcharts 2–7

keyboard 2–24

modem 2–26

network 2–26

nonfunctioning device

2–15, 2–23

operating system loading

2–16

overview 2–1

pointing device 2–25

port replicator 2–15

power 2–9

video 2–13

U

Universal Serial Bus (USB)

connector

location 1–29

pin assignments A–2

V

vent, location 1–29, 1–34

VGA board

removal 5–40

spare part numbers 3–7,

5–40

VGA board shield

removal 5–40

spare part number 3–7,

5–40

video troubleshooting 2–13

volume buttons, location 1–33

W

Windows logo key, location

1–31

wireless antenna

disconnection 5–12

spare part number 3–7

wireless device button,

location 1–27

workstation precautions 4–5

325388-002.book Page 6 Friday, October 24, 2003 9:21 AM