Huawei Technologies DC351 HD Cable STB User Manual DC351

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Document Description	DC351_User Manual
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Date Submitted	2013-07-31 00:00:00
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Creation Date	2013-07-11 11:49:15
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DC351 HD Cable Set Top Box
User Guide
HUAWEI TECHNOLOGIES CO., LTD.
Contents
1 Safety information..................................................................................... 1
2 Packing List ............................................................................................... 6
3 Panels ......................................................................................................... 7
3.1 Front Panel .......................................................................................................... 7
3.2 Rear Panel ........................................................................................................... 8
4 Connecting Cables..................................................................................... 9
4.1 Using the AV Cable............................................................................................ 9
4.2 Using the Coaxial Cable...................................................................................10
4.3 Using the HDMI Cable.....................................................................................10
5 Inserting the SIM Card .......................................................................... 12
6 Troubleshooting ...................................................................................... 13
7 Specifications ........................................................................................... 15
1 Safety information
This section contains important information about the operation of your device. It also
contains information about how to use the device safely. Read this information
carefully before using your device.
Areas with flammables and explosives


Do not use the device where flammables or explosives are stored (in a gas station,
oil depot, or chemical plant, for example). Using your device in these
environments increases the risk of explosion or fire. In addition, follow the
instructions indicated in text or symbols.
Do not store or transport the device in containers with flammable liquids, gases,
or explosives.
Operating environment

Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the
device in these environments may result in circuit malfunctions.

Before connecting and disconnecting cables, stop using the device and disconnect
it from the power supply. Ensure that your hands are dry during operation.

Place the device on a stable surface.

Keep the device away from electronic appliances that generate strong magnetic or
electric fields, such as a microwave oven or refrigerator.

During thunderstorms, power off your device and remove all cables connected to
it to protect against lightning strikes.

Do not use your device during thunderstorms to protect your device against any
danger caused by lightning.

Ideal operating temperatures are 0 °C to 40 °C. Extreme heat or cold may damage
your device or accessories.

Keep the device and accessories in a well-ventilated and cool area away from
direct sunlight. Do not enclose or cover your device with towels or other objects.
Do not place the device in a container with poor heat dissipation, such as a box or
bag.

To protect your device or accessories from fire or electrical shock hazards, avoid
rain and moisture.

Keep the device away from sources of heat and fire, such as a heater, microwave
oven, stove, water heater, radiator, or candle.

Do not place any object, such as a candle or a water container, on the device. If
any foreign object or liquid enters the device, immediately stop using it, power it
off, and remove all cables connected to it. Then, contact an authorized service
center.

Observe local laws and regulations, and respect the privacy and legal rights of
others.

Do not block device openings. Reserve a minimum of 10 cm around the device to
dissipate heat.

Stop using your device or applications for a while if the device is overheated. If
skin is exposed to an overheated device for an extended period, low temperature
burn symptoms, such as red spots and darker pigmentation, may occur.

Do not allow children or pets to bite or suck the device or accessories. Doing so
may result in damage or explosion.
Safety of Children
Comply with all precautions with regard to child's safety. Letting children play with
the device or its accessories may be dangerous. The device includes detachable parts
that may present a choking hazard. Keep away from children.
Accessories

Using an unapproved or incompatible power adapter, charger or battery may
cause fire, explosion or other hazards.

Choose only accessories approved for use with this model by the device
manufacturer. The use of any other types of accessories may void the warranty,
may violate local regulations and laws, and may be dangerous. Please contact
your retailer for information about the availability of approved accessories in your
area.
Power adapter safety

The power plug is intended to serve as a disconnect device.

For pluggable devices, the socket-outlet shall be installed near the devices and
shall be easily accessible.

Unplug the power adapter from electrical outlets and the device when not in use.

Do not drop or cause an impact to the power adapter. If it is damaged, take it to an
authorized service center for inspection.

If the power cable is damaged (for example, the cord is exposed or broken), or the
plug loosens, stop using it at once. Continued use may lead to electric shocks,
short circuits, or fire.

Do not touch the power cord with wet hands or pull the power cord to disconnect
the power adapter.

Do not touch the device or the power adapter with wet hands. Doing so may lead
to short circuits, malfunctions, or electric shocks.

If your power adapter has been exposed to water, other liquids, or excessive
moisture, take it to an authorized service center for inspection.
Battery safety

Do not connect battery poles with conductors, such as keys, jewelry, or other
metal materials. Doing so may short-circuit the battery and cause injuries or
burns.

Keep the battery away from excessive heat and direct sunlight. Do not place it on
or in heating devices, such as microwave ovens, stoves, or radiators. Batteries
may explode if overheated.

Do not attempt to modify or remanufacture the battery, insert foreign objects into
it, or immerse or expose it to water or other liquids. Doing so may lead to fire,
explosion, or other hazards.

If the battery leaks, ensure that the electrolyte does not make direct contact with
your skins or eyes. If the electrolyte touches your skins or splashes into your eyes,
immediately flush with clean water and consult a doctor.

In case of battery deformation, color change, or overheating while storing,
immediately stop using the device and remove the battery. Continued use may
lead to battery leakage, fire, or explosion.

If the battery is improperly replaced, it may explode. Replace the battery with the
same or equivalent type only.

Do not put batteries in fire as they may explode. Damaged batteries may also
explode.

Dispose of used batteries in accordance with local regulations. Improper battery
use may lead to fire, explosion, or other hazards.

Do not allow children or pets to bite or suck the battery. Doing so may result in
damage or explosion.

Do not smash or pierce the battery, or expose it to high external pressure. Doing
so may lead to a short circuit or overheating.

Do not drop the device or battery. If the device or battery is dropped, especially on
a hard surface, and may be damaged.
Cleaning and maintenance

During storage, transportation, and operation of the device, keep it dry and protect
it from collision.

Keep the device and accessories dry. Do not attempt to dry it with an external heat
source, such as a microwave oven or hair dryer.

Do not expose your device or accessories to extreme heat or cold. These
environments may interfere with proper function and may lead to fire or
explosion.

Avoid collision, which may lead to device malfunctions, overheating, fire, or
explosion.

If the device is not going to be used for an extended period of time, power it off,
and remove all cables connected to it.

If anything unusual occurs (for example, if the device emits smoke or any unusual
sound or smell), immediately stop using it, power it off, remove all cables
connected to it, and contact an authorized service center.

Do not trample, pull, or excessively bend any cable. Doing so may damage the
cable, causing the device to malfunction.

Before you clean or maintain the device, stop using it, stop all applications, and
disconnect all cables connected to it.

Do not use any chemical detergent, powder, or other chemical agents (such as
alcohol and benzene) to clean the device or accessories. These substances may
cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to
clean the device and accessories.

Do not dismantle or remanufacture the device and its accessories. This voids the
warranty and releases the manufacturer from liability for damage. In case of
damage, contact an authorized service center for assistance or repair.

If the device screen is broken in a collision, immediately stop using the device. Do
not touch or attempt to remove the broken parts. Promptly contact an authorized
service center.
Environmental protection

The device and its accessories (if included), such as the power adapter, headset,
and battery should not be disposed of with household garbage.

Disposal of the device and its accessories is subject to local regulations. Support
proper collection and recycling.
FCC Regulatory Compliance
FCC statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Caution: Any changes or modifications to this device not expressly approved by
Huawei Technologies Co., Ltd. for compliance could void the user's authority to
operate the equipment.
This device is intended to be attached to a receiver that is not used to receive
over-the-air broadcast signals. Connection of this device in any other fashion may
cause harmful interference to radio communications and is in violation of the FCC
Rules, part 15.
2 Packing List
The following table lists the accessories in the product package.
No.
Item
Quantity
Set-Top Box
Remote control
AAA batteries
Power adapter
RF cable
AV cable
HDMI cable
User Guide
If you find any item missing or damaged, contact your service
provider.
3 Panels
The figures of the set-top box (STB) shown in the following sections are only for your
reference. The actual appearance may differ slightly from that shown depending on
the product you purchased.
3.1 Front Panel
10
11
12
13
No.
Item
Description
SIM slot
House a smart card that enables you to watch programs.
USB interface
Connect a USB storage device.
3~4
Left/Right button

5~6
Up/Down button

MENU button

OK button
Confirm a selected option.
Remote control signal
receiver
Receive the remote control's infrared signal.
10
Remote control signal
indicator
Flash red when the STB receives the remote control's
infrared signal.
11
Message indicator
Turn yellow when the STB receives a message.
12
Standby indicator
13
Standby button





Move the cursor left or right in a menu.
Adjust the volume in the viewing mode.
Move the cursor up or down in a menu.
Change the channel in the viewing mode.
Display the main menu in the viewing mode.
Return to the previous screen in a menu.
Turn green when the STB is in active mode.
Turn red when the STB is in standby mode.
Switch the STB between active and standby modes.

The maximum voltage/current output from the USB port is 5
V/500ma. That is, the input voltage/current of the USB device
connected to the USB port cannot exceed 5 V/1 A. Otherwise; the
device may not work correctly.
3.2 Rear Panel
F C C I D : Q IS D C 3 5 1
C o n s u m o d e e n e rg ia
100W h
C O F E T E L : X X X X X -Y Y Y
1A
No.
Item
Description
CABLE IN interface
Connect a satellite antenna cable to the STB to receive
satellite signals.
CH3/CH4 interface
Connect the coaxial cable to the STB to send analog video
signals to your TV.
IR IN interface
Connect the infrared extension cable.
VIDEO interface
Connect the video cable to the STB to send analog video
signals to your TV.
AUDIO L/R interface
Connect the audio cable to the STB to send analog audio
signals to your TV or other audio devices.
HDMI interface
Connect a High-Definition Multimedia Interface (HDMI)
cable to the STB to send digital audio and video signals to
your TV.
USB interface
Connect a USB storage device.
ETHERNET interface
Non.
Power interface
Connect the power adapter to the STB.

The maximum voltage/current output from the USB port is 5 V/1 A.
That is, the input voltage/current of the USB device connected to the
USB port cannot exceed 5 V/1 A. Otherwise; the device may not
work correctly.
4 Connecting Cables

Before connecting or disconnecting a cable, power off the STB, TV
and all the devices connected to them.

Before connecting, check that all the necessary cables are available.
Then connect the cables as shown in the following figures.

Do not plug or unplug a cable when a device is powered on.

The figures shown in the following sections are only for your
reference. The actual appearance may differ slightly from that shown
depending on the product you purchased.
There are three manners to connect the STB and your TV, depends on the components
that you intend to connect and the desired signal quality and the styles of your TV.
4.1 Using the AV Cable
F C C I D : Q IS D C 3 5 1
C o n s u m o d e e n e rg ia
100 W h
C O F E T E L: X X X X X -Y Y Y
1A
Step 1
Using a coaxial cable, connect CABLE IN interface on the STB to the cable
TV interface on the wall.
Step 2
Connect the AV cable's yellow, white, and red connectors at one end to the
STB's VIDEO, AUDIO L, and AUDIO R interfaces respectively.
Step 3
Connect the video and audio cable's yellow, white, and red connectors at the
other end to your TV's corresponding video and audio interfaces.
Step 4
Use the power adapter to connect the STB's power interface to a working
power socket, extension cord or surge protector.
4.2 Using the Coaxial Cable
F C C I D : Q IS D C 3 5 1
C o n s u m o d e e n e rg ia
100 W h
C O F E T E L: X X X X X -Y Y Y
1A
Step 1
Using a coaxial cable, connect CABLE IN interface on the STB to the cable
TV interface on the wall.
Step 2
Connect one end of a coaxial cable to the STB's CH3/CH4 interface.
Step 3
Connect the other end of the coaxial cable to your TV's TV interface.
Step 4
Use the power adapter to connect the STB's power interface to a working
power socket, extension cord or surge protector.
4.3 Using the HDMI Cable
F C C I D : Q IS D C 3 5 1
C o n s u m o d e e n e rg ia
100 W h
C O F E T E L: X X X X X -Y Y Y
1A
Step 1
Using a coaxial cable, connect CABLE IN interface on the STB to the cable
TV interface on the wall.
Step 2
Connect one end of an HDMI cable to the STB's HDMI interface.
10
Step 3
Connect the other end of the HDMI cable to your TV's HDMI interface.
Step 4
Use the power adapter to connect the STB's power interface to a working
power socket, extension cord or surge protector.
11
5 Inserting the SIM Card
To prevent damage to the STB or the SIM card：

Do not insert or remove the SIM card when STB is powered on.

Do not frequently insert or remove the smart card.
Step 1
Record the serial number that appears in the back of your SIM card.
Step 2
Call the local service providers to activate the service.
Step 3
Insert the SIM card.
Insert the SIM card with the metal chip facing downwards into the SIM card slot of
the STB.
12
6 Troubleshooting
The following table lists the common STB problems and their possible causes and
solutions.
Problem
Possible Cause
Solution
The standby
indicator on the
front panel does not
turn on.
The power adapter is
not correctly connected.
Correctly connect the power
adapter to the STB, and then
plug the power adapter into a
power outlet.
There is no audio or
video when the STB
is powered on.
The video and audio
cable is not correctly
connected.
Use the video and audio cable
to connect the STB to your TV
correctly.
The antenna is not
correctly connected.
Correctly connect the antenna.
The TV is powered off.
Power the TV on.
The HDMI cable is not
correctly connected.
Correctly connect the HDMI
cable.
The STB is in standby
mode.
Press the STANDBY key on
the STB's remote control.
The STB cannot receive
satellite signals.
Correctly connect the antenna
cable. If the problem persists,
change the cable.
When the STB is
powered on, there is
no signal.
Adjust the location of the
antenna by following the
instruction.
The remote control
does not work.
No battery is installed
in the remote control, or
the batteries in the
remote control have run
out of power.
Correctly install batteries in the
remote control. If the problem
persists, change the batteries.
Pop-up Tip: the
password is
incorrect
Forget the new
password.
Please contact the local service
provider.
Pop-up Tip: not
authorized
The smart card not
authorized currently
viewing the program.
Please contact the local service
provider.
Pop-up Tip:
Teleview Rating of the
Please change the Teleview
13
Problem
Teleview Rating is
not enough
Possible Cause
smart card is set too
low.
Solution
Rating.
Pop-up Tip: STB is
not in working
hours
The time is not on the
working hours of smart
card.
Please change the working
hours of the smart card.
STB automatically
enter the upgrade
interface When you
open STB.
The software of STB
has been damaged
Please contact the local service
provider.
The language of
television programs
is not the native
language
(multi-language
programs)
The language setting is
not the correct.
Press LANG to change the
language.
The video quality is
poor.
Signal loss by the cable.
Install the antenna in a place
free of obstacles.
Keep the power and the antenna
cable for the satellite apart from
each other.
Check the signal level, and
adjust the antenna position if
the level is too low.
NOTE
The signal level may be
affected by weather
conditions.
Cannot use the USB
storage device.
Incompatible or not
connect right.
Restart the STB.
Cannot record
programs.
The USB storage device
is full.
Delete unnecessary programs
and make space for new
recording.
Check if recording is
conflicted with another
channel.
Stop the current recording or
wait until the recording is
finished.
Less channels in
scanning.
14
Format the USB storage device
on the STB.
7 Specifications
The product specifications are subject to changes without notification.
Tuner and Demodulator
Parameter
Specifications
Input Frequency Range
47 MHz to 862 MHz
Input voltage level
33 dBuv – 100 dBuv (64QAM)
Input Impedance
75Ω
Modulation
64, 256 QAM
Symbol Rate
64 QAM : 5.057 M symbols/s
256 QAM: 5.361 M symbols/
MPEG Transport Stream A/V Decoding
Parameter
Specifications
Transport Stream
MPEG1,MPEG2 MP@ML/HL;
H.264 HP/MP@L4.1; VC-1;DivX
Video
1080p50(60)/1080i/720p/576p/576i/480p/480i
Audio
AAC LC, AAC LC+SBR Level 2, AAC+Level,
AAC-HE MPEG-1, MPEG-2 Layer 1,2 and 3, AC3
Aspect Ratio
4:3 or 16:9
Active Pixel
720 × 480i, 720 × 480p, 1280 × 720p, 1920 × 1080i
Audio Mode
Mono track, Dual track, Stereo, Joint stereo
Audio Sampling
Frequency
32/44.1/48 kHz
Connector
Port
Specifications
RF Input
1, Female F connector, IEC 60169-24
Video
RCA (CVBS)
Audio
RCA (Audio L,R)
15
Environmental
Parameter
Specifications
Input Voltage
100V~240V AC
Output Voltage
12V/2A DC (Power adapter)
Power Consumption
< 24W
Dimension (L × W × H)
About 220 mm × 110 mm × 44 mm
Weight
About 0.572 kg
Working Temperature
0°C to 45°C
Working Humidity
5% to 90%, non-condensing
Smartcard Interface
Parameter
Specifications
Smartcard Slot
1-Slot, ISO 7816
16
Copyright © Huawei Technologies Co., Ltd. 2013. All rights
reserved.
No part of this document may be reproduced or transmitted in any form or by any
means without prior written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
, and
are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the property of
their respective owners.
Notice
The information in this document is subject to change without notice. Every effort has
been made in the preparation of this document to ensure accuracy of the contents, but
all statements, information, and recommendations in this document do not constitute
the warranty of any kind, express or implied.
Manufactured under license from Dolby Laboratories. Dolby and the double-D
symbol are registered trademarks of Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other
countries.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
1、Reorient or relocate the receiving antenna.
2、Increase the separation between the equipment and receiver.
3、Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4、Consult the dealer or an experienced radio/TV technician for help.
17
WARRANTY DISCLAIMER
This software is provided by the author ''as is'' and any express or implied warranties,
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose are disclaimed. in no event shall the author be liable for any
direct, indirect, incidental, special, exemplary, or consequential damages (including,
but not limited to, procurement of substitute goods or services; loss of use, data, or
profits; or business interruption) however caused and on any theory of liability,
whether in contract, strict liability, or tort (including negligence or otherwise) arising
in any way out of the use of this software, even if advised of the possibility of such
damage.
WRITTEN OFFER
If you would like a copy of the GPL source code contained in this product shipped on
a CD, for a charge no more than the cost of preparing and mailing a CD to you, please
contact mobile @huawei.com
Privacy Policy
Please refer to our privacy policy on our websites for the information about how we
protect your personal information.
Please visit www.huaweidevice.com/worldwide/support/hotline for recently updated
hotline and email address in your country or region.
9672XXXX_01
18
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
www.huaweidevice.com

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