Huawei Technologies ESPACE6870 IP PHONE User Manual
Huawei Technologies Co.,Ltd IP PHONE Users Manual
Users Manual
Huawei IP Phone eSpace 6870
User Manual
HUAWEI TECHNOLOGIES CO., LTD.
Huawei IP Phone eSpace 6870
V100R001
User Manual
Issue 01
Date 2011-07-01
Huawei Technologies Proprietary
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or Huawei headquarters.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: Support@huawei.com.
Copyright © Huawei Technologies Co., Ltd. 2011. All rights reserved.
No part of this document may be reproduced or transmitted in any form or
by any means without prior written consent of Huawei Technologies Co.,
Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei
Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the
property of their respective holders.
Notice
The information in this document is subject to change without notice.
Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any
kind, express or implied.
Huawei Technologies Proprietary
Huawei Technologies Proprietary
EchoLife ET685 IP Phone User Manual Contents
i
Contents
1 Safety Precautions..................................................................................... 2
2 Product Overview...................................................................................... 5
Packing List.........................................................................................................5
Features................................................................................................................6
Hardware Specifications......................................................................................7
Technical Specifications......................................................................................8
3 Installing the eSpace 6870....................................................................... 11
Cable Connections.............................................................................................11
Starting the eSpace 6870....................................................................................13
Safety Compliance.............................................................................................13
Warranty of Quality...........................................................................................13
4 Configuring the eSpace 6870.................................................................. 14
Configuring the Phone Through the Keypad .....................................................14
Configuring the Phone Through the Web Browser............................................18
Accessing the Web Configuration Menu..................................................18
Configuration Page ............................................................................................19
Saving the Configuration Changes ...........................................................24
Rebooting the eSpace 6870 Remotely......................................................24
5 Using the eSpace 6870............................................................................. 25
Getting to Know the Keyboard..........................................................................25
Instructions of Using the Phone.........................................................................27
EchoLife ET685 IP Phone User Manual Contents
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Handset, Speakerphone, and Headset Modes ...........................................27
Multiple SIP Accounts and Lines .............................................................27
Making a Call ...........................................................................................28
Making a Call by Using an IP Address.....................................................29
Quick IP Call Mode..................................................................................30
Answering a Call......................................................................................30
DND .........................................................................................................30
Call Waiting/Call Holding........................................................................31
Muting ......................................................................................................31
Call Transfer.............................................................................................31
Three-Way Conference Call.....................................................................32
Voice Messages ........................................................................................32
Manager and Secretary Function..............................................................33
BLF Function............................................................................................34
6 Restoring Factory Default Settings........................................................ 35
7 FAQs......................................................................................................... 36
EchoLife ET685 IP Phone User Manual Precautions1 Safety
1
Huawei IP Phone eSpace 6870
User Manual
Thank you for purchasing the Huawei IP Phone eSpace 6870 (the eSpace 6870 for
short).
eSpace 6870 is a high-quality IP phone.
EchoLife ET685 IP Phone User Manual Precautions1 Safety
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Safety Precautions 1
General Requirements
z Before you install and use the device, read these safety precautions carefully and
z ke
z While using the device, observe all applicable laws, directives and regulations,
spect the legal rights of other people.
observe them during operation.
z During storage, transportation, and operation of the device, keep the device dry.
z During storage, transportation, and operation of the device, avoid collision and
crash of the device.
z Never attempt to dismantle the device by yourself. In case of any fault, contact the
appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to ma
any change to the structure or safety design of the device. Huawei Technologies
Co., Ltd. is not liable to any consequences or legal issues due to such changes.
and re
Environmental Requirements
z Place the device at a well-ventilated place. Do not dispose the device to direct
z Keep the device far away from any household appliance with strong magnetic
field or electromagnetic field, such as a microwave oven or a refrigerator.
sunlight.
z Keep the device clean and free of dusts.
z Place the device on a stable platform.
z Do not place any object on top of the device. Otherwise, the device may be too hot
during operation. It can even be deformed or damaged by the heavy load.
z Keep at least 10 cm between the device and the closest object for heat dissipation.
z Do not place the device on or near any object that can easily catch fire, such as
something made of rubber.
z Keep the device far away from any heat source or bare fire, such as a candle or an
electric heater.
EchoLife ET685 IP Phone User Manual Precautions1 Safety
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Operating Requirements
z Do not let a child operate the device without guidance.
z Do not let a child play with the device or any accessory. Swallowing the
accessories may lead to peril.
z Use the accessories provided or authorized by the manufacturer only.
z The power supply of the device shall meet the requirements of the input voltage of
the device. Use the provided lightning protection power socket only.
z Before plugging or unplugging any cable, shut down the device and disconnect it
from the power supply.
z While plugging or unplugging any cable, make sure that your hands are
completely dry.
z Do not tread on, pull, or over-bend any cable. Otherwise, the cable may be
damaged, leading to malfunction of the device.
z Do not use an old or a damaged power cable.
z During lightning weather, stop using the device and disconnect it from the power
supply. Unplug the power plug and the ADSL (Asymmetric Digital Subscriber
Line) twisted pair (the radio frequency cable) to avoid lightning strike.
z If the device is not used for a long time, disconnect it from the power supply and
unplug the power plug.
z Do not look directly into the optical interface and the laser-transmitting interface
on the device, or the infrared transmitting interface on the remote control with
your eyes. Otherwise, your eyes may be injured.
z In any of the following cases, stop using the device, disconnect it from the power
supply, and unplug the power plug immediately: there is smoke emitted from the
device, or there is some abnormal noise or smell. Contact the specified
maintenance center for repair.
z Avoid any object (such as metal shavings) from entering the device from the heat
dissipation intakes.
z Before connecting any other cable, connect the ground cable of the device first.
Do not disconnect the grounding cable until you disconnect all other cables.
z Make sure that the three-phase power socket is grounded reliably. The neutral line
and the live line shall not be connected inversely.
z Do not scratch or abrade the shell of the device. This may lead to malfunctions of
the device. The shed painting material may also lead to skin allergy.
EchoLife ET685 IP Phone User Manual Precautions1 Safety
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Cleaning Requirements
z Before cleaning the device, stop using it and disconnect it from the power supply.
z Use a piece of soft dry cloth to clean the device.
z Keep the power plug clean and dry. Using a dirty or wet power plug may lead to
electric shock or other perils.
EchoLife ET685 IP Phone User Manual Overview2 Product
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Product Overview 2
Packing List
The following items are included in the eSpace 6870 package. Verify the packing
utor immediately if any one is missing.
Table 2-1 Packing items
items. Contact your distrib
Item Quantity
Main case 1
Handset 1
Coiled handset cord 1
Specialized power adapter 1
Straight-through cable 1
Phone stand 2
Wall-mount bracket 2
eSpace 6870 Quick Start 1
CD 1
Warranty card 1
Certificate of quality 1
EchoLife ET685 IP Phone User Manual Overview2 Product
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Product Picture Product Overview
The eSpace 6870 is a
next-generation enterprise IP
phone. The eSpace 6870
provides rich functions, is
easy to use, and supports
integrated PoE and HD
Voice.
Features
Table 2-2 Key features of the eSpace 6870
Feature Description
Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/HTTPS,
ARP/RARP, ICMP, DNS (A record and SRV
record), DHCP, PPPoE, TFTP, NTP and Telnet.
High audio quality Adopting the advanced DSP technology, mute
restriction, voice activity detector, comfort noise
generator, and auto gain control.
Traditional features Standard voice features including caller ID
display, call waiting, call holding, call
transferring, call forwarding, call blocking, call
rejecting, mute, autodial, and off-hook autodial.
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Advanced functions Supporting the following functions:
z Multi-lines
z Headset enabled
z Backlight graphic LCD
z Five navigation keys
z Function keys such as call holding, headset
mode, call forward, three-party conference, do
not disturb, address book, voice message box,
Intercom, and mute
z Seven multi-purpose keys
Advanced features z Customized ring tones
z Download of ring tones
z Download of address books in XML format
and screensaver files
z SRTP voice call encrypted with the Advanced
Encryption Standard (AES)
z Setting of dialing rules and advance business
functions, such as INTERCOM, BLF, and
BroadSoft SCA
z For details of advanced features, see the
Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator
Manual.
Hardware Specifications
Table 2-3 Hardware specifications
Item Specification
Ethernet ports Providing two Ethernet ports of 10/100 Mbit/s
and full/half duplex
Ethernet polarity can be automatically detected.
Graphic LCD display Pixel: 320x160
Headset interface RJ22 headset jack and 2.5 mm earphone jack
EchoLife ET685 IP Phone User Manual Overview2 Product
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Item Specification
LED LED indicators that can be on in two colors
(green and red)
PoE The build-in automatic detector obtains the PoE
that is based on the IEEE 802.3af standard.
Universal switching Input: 100–240 V AC 50 Hz or 60 Hz
Power adapter Output: +5V DC, 1200mA, UL certified
Dimension (W × H × D) 251mm × 210mm × 78mm
Weight 1.66kg
Temperature 0°C to 45°C
Humidity 10% to 90% (non-condensing)
Compliance FCC/CE/CCC/C-Tick
Technical Specifications
Table 2-4 Technical specifications of the eSpace 6870
Item Specification
Lines Six straight-through lines.
Soft keys Four XML programmable soft keys.
SIP 2.0, TCP/UDP/IP, HTTP, HTTPS, PPPoE,
RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP,
DNS, DHCP, NTP, TFTP, NTP/SNTP, and
SIMPLE/PRESENCE protocols
Supported protocol
RFC3903, RFC3856, RFC3863, and RFC4235
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Item Specification
RFC 3428
Up to 50 incoming IM messages can be stored. If more
than 50 incoming IM messages are present, the system
drops the latest IM message.
Function keys z Eleven dedicated keys: Hold, SEND, SPEAKER,
Headset Mode, TRNF (transfer), CONF (conference),
MUTE/DEL, DND, INTERCOM, Phone Book, and
MSG (message)
z Five navigation keys
z Seven multi-purpose keys and four XML
programmable soft keys.
Upgrade of the NAT-friendly remote software (through
TFTP or HTTP) for the devices that are deployed behind
the firewall or the NAT
Device management
Address book function
Handset, Hand-free, and headset modes in full duplex
Advanced DSP
Dynamic negotiation of codec and voice payload length
HD Voice
Supporting the G.723.1 (6.3K or 5.3K), G.729A/B, G.711
µ/A, G.726-32K, G.722 (broadband), and iLBC CODECs
In-band and out-of-band DTMF (in audio, RFC2833, or
SIP INFO mode)
Echo Cancellation
Audio features
Supporting the side tone cancellation, advanced jitter
buffer control, and packet delay and loss concealment.
EchoLife ET685 IP Phone User Manual Overview2 Product
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Item Specification
Telephony features Intuitive GUI, download of the phone book (XML), voice
mail indicator, download of custom ring tones
Call holding, call transferring (attended/blind),
Do-Not-Disturb (DND), call forwarding, call waiting, call
waiting mute, redial, call log, volume control, caller ID
display, multi-party conference call, dialing with a prefix,
off-hook autodial, automatic answer, and dialing
Manual configuration for static network through keyboard
and LCD, or by logging in to the Web page. Dynamic
network parameters are provided by the DHCP server.
NAT traversal by using IETF STUN and symmetric RTP
AES-based IP phone configuration file update
Unified IP phone configuration through the BroadSoft
XML Provision server
802.1x-based network accessing authentication
Network and
provisioning
IEEE 802.1p/q tagging (VLAN) and Layer 3 ToS
protocols
Firmware upgrade through TFTP or HTTP and
authentication of configuration files before changing
Software upgrade
Specific URL for users to download configuration files
and upgrade files
Advanced server
features
Message waiting indicator light
Supporting DNS SRV query.
Security DIGEST authentication and encryption by using MD5,
MD5-sess, and SRTP
EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Installing the eSpace 6870 3
Cable Connections
Figure 3-1 Connecting the eSpace 6870
(1) (2) (3) (4) (5) (6) (7)
EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Table 3-1 Description of the connectors
No. Connector Description
(1) EXT port A port used to connect an expansion board for
increasing multi-purpose keys. In this way, you can
call a user by pressing one key.
(2) PC port A 10/100 Mbit/s RJ-45 PC port. You can use the
straight-through cable to connect the PC port. When
using the PC phone, you can configure the port.
(Optional)
(3) LAN port A 10/100 Mbit/s RJ-45 LAN port. You need to use
the straight-through cable to connect the LAN port
to the Ethernet port. The phone supports PoE
(802.3af) power supply. In this case, you must
connect the port to the switch supporting PoE
power supply.
(4) Power connector A 5V power connector. After the network cable
connection is complete, use the power adapter
intended for the eSpace 6870 to connect the power
port to the power supply to switch on the phone.
(5) Headset port A RJ-22 port. If you want to use the headset for
communication, install the headset socket to the
port.
(6) Handset port A RJ-22 port. If you want to use the headset for
communication, install the headset socket to the
port.
(7) Earphone jack A 2.5mm jack in convenience of talk with an
earphone.
EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Starting the eSpace 6870
After the eSpace 6870 is powered on, a progress bar is displayed on its screen. This
progress bar disappears after the startup page is accessed.
Safety Compliance
The eSpace 6870 complies with the Federal Communications
Commission (FCC), Confermite Europeenne (CE), China Compulsory
Certification (CCC), and various safety standards. The eSpace 6870
specialized power adapter is compliant with the Underwriter
Laboratories (UL) standard. Use only the matching power adapter
provided with the package. The manufacturer’s warranty does not cover
damages to the phone caused by unsupported power adapters.
Warranty of Quality
If you purchased the eSpace 6870 from a distributor, contact the distributor for
replacement, repair, or refund. If you purchased the product directly from Huawei,
contact Huawei sales and service representatives for a return materials authorization
(RMA) number before you return the product. Huawei reserves the right to remedy
the warranty policy without prior notification.
Use a power adapter provided by the eSpace 6870; otherwise, damages can
be caused to the products and the manufacturer warranty is void.
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Configuring the eSpace 6870 4
Configuring the Phone Through the Keypad
To enter the configuration menu, press MENU. View the menu by pressing the Up,
Down, Left, or Right navigation keys. Press MENU to confirm the selection of a
menu item, and Press BackSpace to delete an entry. The phone automatically exits
the menu when an incoming call comes or the phone is off-hook. If no keypad
operation is performed within one minute, the IP phone automatically displays the
Table 4-1 Keyp
standby image.
ad configuration menu
Menu Configuration Description
Call History Displays history records of answered, dialed, missed, transferred
and forwarded calls.
Status Displays the network status, account status, software version, MAC
address, and hardware version of the phone.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Menu Configuration Description
Phone Book Displays the phone book and related option.
z [New Entry]
Add a phone book record.
After the fields such as Name, Family name, Number, and
Acct are set or selected, select Confirm Add and press MENU
to confirm the operation. Select Cancel & Return and press
MENU to cancel the added information and return to the
previous menu.
z [Download Directory]
Select Download Directory and press MENU. Then the phone
downloads the updated phone book from the TFTP or HTTP
server. This requires corresponding configuration of the
download items of the phone book on the Web page.
z [Delete All Entries]
Delete all contacts in the phone book.
Direct IP
call
The input field of the destination IP address is provided when
Direct IP call is selected. Type the destination IP address such as
192.168.80.45, press the OK soft key to confirm the operation and
send the call; press the Cancel soft key to cancel the call and return
to previous menu. If the input information is incorrect, press
BackSpace soft key to delete it.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Menu Configuration Description
Displays the preference submenus of a user.
z [DND]
Choose this menu to enable or disable the DND function.
z [Ring Tone]
Choose this menu to set different ring tones.
z [Ring Volume]
Press MENU to hear the selected ring volume. Press LEFT or
RIGHT to turn up or turn down the volume.
z [LCD Contrast]
Choose this menu to set the LCD screen contrast.
z [LCD Brightness]
Set the LCD brightness of the IP phone in active and idle
states. The value ranges from 0 to 8.
z [Download SCR XML]
Send a request to the HTTP/TFTP server for downloading a
screen saver to replace the original one. For details on how
to configure this service, see the Huawei IP Phone
eSpace 6810&6830&6850&6870 Administrator
Manual or contact the administrator.
z [Erase Custom SCR]
Restore the factory setting for the standby image.
z Display Language
Choose this menu to select the language.
z [Time Settings]
Set the date and time of the IP phone.
Preference
Press LEFT or select Back to return to the main menu.
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Menu Configuration Description
Display the configuration submenus.
z [SIP]
Set the SIP server for each account, including account, SIP
proxy, Outbound proxy, SIP user ID, SIP Auth ID, SIP
password, SIP transport, and Audio CODECs.
z [Upgrade]
Configure the firmware server and the file download server.
Select either TFTP or HTTP to upgrade the firmware or
configure the phone.
z [Factory Reset]
Type the MAC address on back of the phone. Press the soft key
OK to restore the factory reset settings. Factory reset clears all
configurations and restores the phone to factory settings.
z [Layer 2 QoS]
Configure the 802.1Q/VLAN tag and 802.1P priority.
Config
Press LEFT or select Back to return to the main menu.
These items are used for factory testing and not recommended for
users.
z [Audio Loopback]
Speak to the handset. If you hear your voice in the handset,
your audio works well. Press MENU to exit the mode.
z [Diagnostic Mode]
All LEDs are on. Press any key on the keypad to display the
key name on the LCD. Pick up the handset or press MENU to
exit the diagnostic mode.
Factory
Functions
Press LEFT or select Back to return to the main menu.
Network Enable or disable the DHCP protocol. Set the IP address, subnet
mask, and gateway address by using the keypad if the static IP
mode is selected.
Reboot Reboot the device.
Exit Exit the menu.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Configuring the Phone Through the Web
Browser
The Web server embedded in the eSpace 6870 responds to the HTTP, HTTPS GET,
or POST requests. Embedded HTML pages allow a user to configure the IP phone
through any Web browser such as Microsoft Internet Explorer or Mozilla Firefox.
Accessing the Web Configuration Menu
Connect the phone and computer on a reachable network. Do as follows:
Connect the computer to the same hub or switch as that the phone is connected to.
In absence of a hub/switch (or free ports on the hub/switch), connect the computer
directly to the phone by using the PC port on the phone. Make sure that the phone is
powered on and displays the IP address.
To access the Web configuration menu of the phone, do as follows:
Step 1 Start the Web browser on your computer.
Step 2 Enter the IP address of the phone in the address box of the browser. If the
phone is properly connected to a working Internet, the phone will display its
IP address. The format of the address is xxx.xxx.xxx.xxx, in which xxx stands
for a number from 0-255. You can use this number to access the Web
configuration menu. For example, if the phone displays 10.10.10.1, enter
http:// 10.10.10.1 in the address box of the browser.
Step 3 Enter the administrator password (default password: admin) to access the
Web configuration menu.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Figure 4-1 Login page
Configuration Page
This section describes the options of Status and Basic Settings on the Web
configuration page.
The functions available for the end user are as follows:
z Status: Display the network status, account status, software version, and MAC
address of the phone.
z Basic Settings: Basic preferences such as date and time settings.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Figure 4-2 Status page
Table 4-2 Device configuration on the Status tab page
Field Description
MAC Address Device ID in the hexadecimal format.
This is an important ID for service provider to solve
problems.
IP Address IP address of the eSpace 6870.
Part Number Code of a product.
Product Model Product model.
Software Version Information about the current software version. The value
of prog indicates the main version number.
System Up Time Power-on duration since the last reboot.
System Time Current time of the system.
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Field Description
Registered Whether accounts are registered on the related SIP
server(s).
The eSpace 6870 supports six independent SIP accounts.
PPPoE Link Up Whether the PPPoE connection is enabled when the phone
is connected to a DSL modem.
Figure 4-3 Basic setting page
Table 4-3 Description of the basic setting page
Field Description
End User Password This parameter allows changing the login password of an
end user.
This field is case sensitive with a maximum length of 30
characters.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Field Description
IP Address The eSpace 6870 operates in two modes:
z DHCP/PPPoE Mode:
All the field values for the static IP mode are not
available even though they are stored in the Flash
memory. The eSpace 6870 acquires its IP address from
the first DHCP server that the eSpace 6870 detects on
its LAN. To use the PPPoE feature, set the PPPoE
account. The eSpace 6870 establishes a PPPoE session
if any of the PPPoE fields are set.
Host Name and Domain Name: The special DHCP
options that are added to the DHCP Discover and
DHCP Request after configuration.
Preferred DNS: The eSpace 6870 uses the DNS server
if Preferred DNS is set
z Static IP Mode:
Configure all of the following fields: IP
address, Subnet Mask, Gateway, Default
Router IP address, DNS Server 1 (primary),
and DNS Server 2 (secondary). The fields are
set to 0 by default except that the IP address is
set to 192.168.0.160 by default.
802.1X mode
This parameter is set to perform the 802.1X authentication
when the IP phone is connected to a switch. You can click
Disable to disable the authentication function, and click
EAP-MD5 to perform the registration authentication.
z Identify
ID used during the 802.1x authentication
z MD5 Password
MD5 password used during the 802.1X authentication
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Field Description
Line Keys
This parameter is set for specifying function modes of line
keys. By default, the value of Key Mode is Line, which is
used by common lines. If the value of Key Mode is Shared
Line, it indicates that the BroadSoft SCA functions are
enabled and that accounts scattered in various areas can
share the line.
Multi-Purpose Keys
The optional values are Speed Dial, Busy Lamp
Field(BLF), Presence Watacher, eventlist BLF,
Speed Dail via active account, and Dial DTMF.
Each key corresponds to an account, that is, a user number
is set for each key.
Time Zone This parameter controls the date and time display according
to the specified time zone. If the DHCP Option 2 is
enabled, the DHCP server overrides and centrally controls
the setting of Time Zone in the phone. The feature
functions on the phone only when you set the NTP server
correctly.
LCD Backlight
Brightness
This parameter is set for adjusting the LCD brightness of the
IP phone in active and idle states. The value ranges from 0
to 8.
LCD Contrast LCD Contrast. The value ranges from 0 to 20.
Time Display
Format
The LCD time is displayed in 12-hour or 24-hour format.
Disable in-call
DTMF display
The default value is No. If the parameter is set to Yes, the
DTMF digits that are pressed during the call will not be
displayed on the LCD for security reasons.
Disable Missed
Call Backlight
The default value is No. By default, the LCD backlight is on
when a missed call exists.
EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Field Description
HEADSET Key
Mode
Select default answering or dialing mode as the headset
mode. When selecting a default mode, press HEADSET to
enter the headset dialing status. If you press HEADSET
when setting Toggle Headset/Speaker, the headset icon is
displayed on the LCD. In this case, press , you can
make a call or answer a call in Headset mode.
Saving the Configuration Changes
After changing the settings, click Update on the bottom of the page to
save the change. If you want to change an item after submitting the
setting, click a tab to access the configuration page. Then click Reboot
to reboot the phone, and all the changes take effect.
Rebooting the eSpace 6870 Remotely
Click Reboot in the configuration menu to reboot the eSpace 6870
remotely. Wait 60 seconds to log in again.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
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Using the eSpace 6870 5
Getting to Know the Keyboard
Figure 5-1 Getting to know the keypad
Table 5-1 eSpace 6870 k
eypad
Key Description
LINEx lights.
Each line key supports an independent SIP account.
eature.
z Six line keys with dual-color LED indicator
z The six line keys provide the hands-free f
TRANSFER Transfer the current call to another number.
CONF Set up a three-party conference call for the calling party
and called party.
MUTE ear your voice). Mute the call (the other party cannot h
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
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Key Description
DND Enable or disable the DND function.
INTERCOM Initiate a call to the specified INTERCOM number. The
call is answered automatically.
HOLD ess the corresponding LINE Hold the current call, and pr
key to resume the call.
Press the key to receive voice mails or other messages.
Press the key to enter the hands
-free mode. Press it again to
exit the hands-free mode.
Press the key to display the phone book and associated
items.
SEND y to send a call after you have dialed phone
nu
After the phone is off-hook, press the key to redial the last
Press the ke
mbers.
NOTE:
If you do not press SEND, the number will be sent after
a pre-configured time delay.
dialed number.
HEADSET Dial or answer with the headset.
MENU
z Enter the keypad configuration MENU mode when the
phone is in idle mode.
z Use as MENU key to confirm the operation during
keypad configuration.
<0>–<9>, <*>, and 26 Standard phone pad: 10 digits, the corresponding
alphanumeric letters, and special characters. <#>
Soft keys 1-4 XML soft keys, which can provide different functions, such
as BackSpace and Cancel.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
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Key Description
Multi-Purpose Keys Implement functions of Speed Dial, Busy Lamp Field,
ist BLF. You can also
Web page.
Presence Watacher, and Eventl
configure other functions on the
Instructions of Using the Phone
Handset, Speakerphone, and Headset Modes
Y u ng handset, speakerphone, and headset.
e modes, press SPEAKER, that is,
o can switch the mode os am
z To switch between the handset and speakerphon
.
z To switch between the handset and headset modes, press HEADSET.
z To switch between the speakerphone and headset modes, press HEADSET o
SPEAKER, that is,
r
.
Multiple SIP Accounts and Lines
The eSpace 6870 supports six independent SIP accounts. Each SIP account matches
with a SIP server, users, and NAT. Each of the six line keys matches with one SIP
e "VoIP 1" on the LCD. When LINE2 is pressed, you will
r D
and L splays "VoIP 2" and it indicates that the SIP
account 2 VoIP 2 is used.
account. In off-hook state, when you press the corresponding LINE key or
continuously press the same LINE key, the phone will switch among the six
accounts. If the name of an account is configured, then the name is displayed on the
LCD.
For example, set the account name of the two SIP accounts as VoIP 1 and VoIP 2.
Ensure that each account is activated and registered. When LINE1 is pressed, you
will hear a dial tone and se
hea a dial tone and see "VoIP 2" on the LCD. When LINE1 is pressed, the LC
displays "VoIP 1". If LINE1 is pressed twice continuously (The setting of LINE1
INE2 are the same), the LCD di
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
28
is idle, press the corresponding key to answer the incoming call
to an account.
is occupied, the LED of the next available LINE key blinks to remind
incoming call. This feature should be supported by the SIP server.
Dialing
u dset or press
z To make a call, select the line you wish to use. You can switch lines before
dialing any number.
z When the phone
that is designated
z If the line
you of an
Making a Call
You can se headset and han to make a phone call.
Step 1 Pick up the handset, or press , or enable the headset. Or press a LIN
key to activate the speakerphone. Ex
Step 2 Hear a dial tone.
LED light of the first line (LINE1) LED is on. You can also select
l soft key to redial the last dialed
hrough the Call History
y. When you dial a call from
to t is used for this call
e
Step 1 NU to access the main menu.
Step 3 , Dialed Calls, Missed Calls,Transferred Calls or
your requirements and press MENU to
The corresponding LED is on.
The
another SIP account by pressing the corresponding LINE key.
Step 3 Enter the phone number and press SEND or Dial soft key.
Redialing
You can press SEND or the Redia
phone number. For the redialed number, the phone will use the same
SIP account for dialing the last phone number.
Dialing T
Call a phone number from the phone’s call histor
the his ry, the phone uses the same SIP account tha
last tim .
Press ME
Step 2 Select Call History and press MENU to confirm.
Select Answered Calls
Forwarded Calls depending on
confirm.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
29
g ok
You can c e phone book.
Each entr nt. The
.
Dir allow six phones to talk to each other in a special way without a SIP
pr
ublic IP addresses on the same LAN or VPN
uter by using public or private IP
ne ones must be enabled.
e
P address.
to initiate a call.
Step 4 Select a phone number by using arrow keys and press Dial soft key to dial
the number.
Dialin Through the Phone Bo
all a number through th
y in the phone book can be assigned with an individual SIP accou
phone uses the SIP account to make a phone call.
Step 1 Access the phone book by:
z Pressing DOWN.
z Pressing MENU. Then select Phone book and press MENU.
Step 2 Select a phone number by using arrow keys and press MENU to confirm.
Step 3 Select Dial and press MENU to dial the number
Making a Call by Using an IP Address
ect IP calls
oxy. VoIP calls can be made between six phones when:
z Both phones have public IP addresses.
z Both phones obtain the private or p
network.
z Both phones can be connected through a ro
addresses (with a valid port or DMZ).
All the cessary ports on the six ph
To mak a direct IP call, do as follows:
Step 1 Press MENU to access the main menu.
Step 2 Select Direct IP Call by using the UP and DOWN keys.
Step 3 Press MENU to confirm.
Step 4 Type the destination I
Step 5 Press the OK soft key
For example, if the destination IP address is 10.10.10.1, type 10*10*10*1.
The * key represents the dot.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
30
CMSA or CD without a SIP
lled static IP address is recommended.
o Yes. When #xxx is
, a direct IP call is
egardless of the
s as
The fol w
z 10.10.10.2 calls 10.10.10.3 — dial #3, followed by SEND.
0.23 –– dial #23, followed by SEND.
Quick IP Call Mode
Dial an IP address in the same LAN or VPN network by typing the last octet of the
IP address. This simulates a PBX function using the
server. In this mode, the contro
On the Advanced Settings page, set Use Quick IP-call Mode t
dialed (The range of x is 0–9 and xxx cannot be larger than 255.)
initiated as aaa.bbb.ccc.XXX. aaa.bbb.ccc is the local IP address r
k. The numbers #xx or #x are also valid.
ing is an example.
ubnet m
lo
z 10.10.10.2 calls 10.10.1
z 10.10.10.2 calls 10.10.10.123 –– dial #123, followed by SEND.
Port to No when completing direct IP calls.
If the SIP server is c igured, a direct IP-IP call still works. If you use
the STUN, the direconf
t IP-IP call also uses the STUN. Set Use Random
Answering a Call
.
z An incoming call: The phone rings. The corresponding account LINEx blinks
Pick up the handset, press , enable the headset, or press the blinking LINEx
key to answer the call.
e next available line
ND function. The phone will not
ll comes.
e
tion
z Multiple incoming calls: The call waiting tone is played. Th
will blink in red. Answer an incoming call by pressing the LINEx key.
DND
To block all incoming calls, you can enable the D
ring when an incoming ca
Use eith r of the following methods to enable DND function:
Method 1: When the phone is in idle mode, press DND to enable the DND func
and press DND again to disable the DND function.
Method 2: Toggle the DND function as follows:
Step 1 Press MENU.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
31
Ste Not Disturb by pressing the arrow keys and press MENU.
Call Waitin
eep a call on hold by pressing HOLD.
all on hold by selecting another
key or answering another call. If an incoming call comes when
the call waiting tone (discontinuous tone) is displayed.
Ex:
" i
and attended (or supervised) transfer:
ansfer:
Step 1 Pick up the handset, press
Step 2 Select Preference by pressing the arrow keys, and then press MENU.
p 3 Select Do
Step 4 Select Enable DND or Disable DND and press MENU.
g/Call Holding
z Hold: K
z Resume: Resume the call by pressing the corresponding LINEx key with a
blinking LED.
z Multiple calls: Automatically keep an active c
available LINEx
all lines are in use,
Muting
To enable or disable the muting function during a call, press MUTE. Then "LIN
MUTE s displayed on the LCD for the muted call.
Call Transfer
The eSpace 6870 supports both blind
Blind tr
, or enable the headset by pressing
HEADSET to establish a conversation.
e active call.
d
Step 2 Press TRANSFER for a dial tone.
Step 3 Dial the number of a third party and press SEND to transfer th
Attende (or supervised) transfer:
To transfer calls by one account, the other one must be unoccupied.
Step 1 Pick up the handset, press , or enable the headset by pressing
ADSET to establish a co
HE nversation.
Step 2
Step 3 Dial the number of a third party and press SEND.
Step 4 If the call is established, press TRANSFER and select the previous LINE
key, the transfer is finished.
Press another available LINE key to wait for the dial tone.
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
32
z
z If the call is canceled and terminated before the call of the third party is
s, indicating that a call is held.
If the call is not established, press the previous LINE key to return to the
previous conversation.
connected, the eSpace 6870 ring
must support this feature.
To transfer calls across different SIP domains, the VoIP service providers
Three-Way Conference Call
eSpace 6 hree-way conference calls.
Initiatin
Step 1
870 can host conference calls and support t
g a Conference Call
Pick up the handset, press , or enable the headset by pressing
HEADSET to establish a conversation.
ber
of a third party and press SEND. If the call is established, press CONF to
ference call. If the call is not established, press
ce.
ponding blinking LINEx key.
party hangs up, the rest two
ay conversation.
and the third party hang up, the caller will hang up
Step 2 Press another available LINE key to wait for the dial tone. Dial the num
initiate a three-way con
LINEx key to resume the previous call.
Step 3 Press the previous LINE key to enable the call to join the conferen
Ending a Conference Call
Press HOLD to end the conference call and put all parties on hold. If you want to
speak to an individual party, select the corres
If the caller hangs up, the other two parties hang up automatically and the
conference ends. If either the second party or the third
parties establish the two-w
If both the second party
automatically. In this case, the conference ends.
Voice Messages
A blink red message waiting indicator (MWI) indicates that a message is waiting.
This function takes effective only when the Subscribe for MWI field is set to Yes.
The default value is No.
ing
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
33
Press to retrieve the message. The interactive voice response (IVR) system
he user to retrieve the message. Press a specific LINEx to retrieve prompt t
essages for a specific line account.
s
m
ount requires a
red through the Voice Mail User
field.
Each line has a separate voice mail account. Each acc
voice mail portal number to be configu
ID
The ways to check voice messages are as follows:
z Press to check the voice message of the primary account.
ll
. The
call to the manager.
that
secretar 's
z Check each line for waiting tone (discontinuous).
Manager and Secretary Function
After a line of the manager's phone is bound to a line of the secretary's phone, a
calls to the manager will be connected to the secretary's phone at the same time
secretary determines whether to transfer the
Assume manager A's phone has two lines. LINE 1 is bound to LINE 1 of
phone, and LINE 2 is a private line. The following describes the
y B
manager and secretary function's process.
manager and secretary service, see
For details on how to configure the
the Huawei IP Phone eSpace 6810&6830&6850&6870 Administrator
Manual or contact the administrator.
Step 1 Customer C calls manager A.
The phone of secretary B rings. The LINE 1 indicator on both manager
A's phone and secretary B's phone blinks.
Step 2 S.
f
Step 4 M the LINE2 key and answers the call from secretary B.
d talks with customer C.
ecretary B presses the LINE1 key and answers the call
Step 3 Secretary B presses the soft key SeizeLine soft key and enters the number o
the manager A's private line to call manager A.
The call between secretary B and customer C is held.
anager A presses
Step 5 Manager A presses the LINE1 key an
EchoLife ET685 IP Phone User Manual the eSpace 68705 Using
34
held. If secretary B hangs
Man
The off.
The call between manager A and secretary B is
up, the call ends.
ager A or customer C hangs up.
call ends, and the LINE 1 indicator is
Step 6
z
of two secretaries' phones, and one secretary's phone to be bound to a
imum of four managers' phones.
eSpace 6870 allows one manager's phone to be bound to a maximum
max
z If two secretaries serve a manager, only one secretary answers the
call and transfers it to the manager.
BLF Function
After the B
DSS ke
LF function is enabled for eSpace 6870, you can press the corresponding
to check the status of the monitored phone. You can press this key to
y
directly make a call to the specified number.
For details on how to configure the BLF service, see the Huawei IP
Phone eSpace 6810&6830&6850&6870 Administrator Manual or contact
the administrator.
A user assigns the BLF function to a DSS key on phone A, and configures phone B
status and the BLF key
When phone B is ringing, the BLF key is blinking red.
z When phone B is in a conversation, the BLF key is steady on.
z When phone A failed to detect the phone B status, the BLF key is off.
as the monitored phone. The mapping between the phone B
on phone A is as follows:
z When phone B is idle, the BLF key is steady green.
z
EchoLife ET685 IP Phone User Manual Factory Default Settings6 Restoring
35
Restoring Factory Default Settings 6
Restoring the factory default settings can clear all configuration information
about the eSpace 6870. Back up or print all the settings before you restore
factory default settings. Huawei is not responsible for parameter loss or
er due to the operation of
failure to connect to your VoIP service provid
restoring the factory default settings.
To restore the factory default settings, do as follows:
Press MENU to access
Step 1 the keypad configuration UI menu, and select
Step 2 address that is printed on the bottom of the sticker by using
e 2 key twice and A is displayed on the LCD.)
e 3 key twice and D is displayed on the LCD.)
z
z
. The LCD displays the entered MAC address
Config. Press MENU to access submenus, and select Factory Reset. For
details, see Table 4-1.
Type the MAC
the following rules:
z 0–9: 0–9
z A: 22 (Press th
z B: 222
z C: 2222
z D: 33 (Press th
E: 333
F: 3333
For example, if the MAC address is 0018820E3956, type
00188203333956
0018820E3956.
licate in the MAC address, for example, 22, you need to
cursor or wait for four seconds for typing
If digits are dup
press RIGHT to move the
another 2.
Step 3 Press the OK soft key.
EchoLife ET685 IP Phone User Manual 7 FAQs
36
FAQs 7
Question: What codecs are supported by the eSpace 6870?
Answer: The eSpace 6870 supports a wide range of codecs: G711 a/µ, G729,
G723.1, G726-32k, G722 (broadband), GSM, and iLBC.
Question: How many VoIP accounts are supported on the eSpace 6870?
Answer: The eSpace 6870 IP phone supports six different SIP (VoIP) accounts.
These accounts can be on the same server or different servers of different service
providers.
Question: How to reject an incoming call?
Answer: Press Reject soft key when receiving an incoming call or press DND to
enable the DND function when the phone is idle. The call is rejected and forwarded
to your voice mailbox if you configure the voice mailbox.
Compliance
FCC Rules. Operation
including
e could void the user's authority to
This device complies with part 15 of the
is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this
device must accept any interference received,
interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party
responsible for complianc
operate the equipment.
EchoLife ET685 IP Phone User Manual 7 FAQs
37
statement,
wever, there
correct the interference by one or more of the
on a circuit different from
sult the dealer or an experienced radio/TV technician for
help.
FCC 15.105 Class B
(b) For a Class B digital device or peripheral, the instructions
furnished the user shall include the following or similar
placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Ho
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet
that to which the receiver is connected.
—Con
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
www.huawei.com