Huawei Technologies H1512 Smart Phone User Manual

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Safety + Warranty

1.1 Safety & regulatory

details

Please read all of the safety information carefully before

using your device to ensure its safe and proper operation and to

learn how to dispose of your device properly.

Online safety information

To read the complete safety and regulatory information for

this product:

1. Visit http://consumer.huawei.com/en/.

2. Search for "Nexus 6P".

3. Download the document titled

Safety, Regulatory and Legal

Information

for your phone.

Electronic labels

To view regulatory marks and related information on your

phone, go to Settings > About phone > Regulatory information.

1.2 Safety guidelines

Operation and safety

• To prevent possible hearing damage, do not listen at high

volume levels for long periods.

• Using a headset at high volumes may damage your hearing.

To reduce this risk, lower the headset volume to a safe and

comfortable level.

• Using an unapproved or incompatible power adapter,

charger or battery may damage your device, shorten its lifespan

or cause a fire, explosion or other hazards.

• Use only approved accessories. The use of unapproved

accessories may void the warranty, may violate local

regulations and laws, and may be dangerous. For information

about the availability of approved accessories in your area,

contact your retailer.

• Ideal operating temperatures are 0 °C to 35 °C. Ideal

storage temperatures are -20 °C to 60 °C.

• Pacemaker manufacturers recommend maintaining a

minimum distance of 15 cm between a pacemaker and a

wireless device to prevent potential interference with the

pacemaker. If using a pacemaker, hold the device on the side

opposite the pacemaker and do not carry the device in your

front pocket.

• Keep the device and the battery away from excessive heat

and direct sunlight. Do not place them on or in heating devices,

such as microwave ovens, stoves or radiators.

• Adhere to local laws and regulations while using the device.

To reduce the risk of accidents, do not use your device while

driving.

• While flying in an aircraft or immediately before boarding,

ensure that you use your device according to the instructions

provided. Using a wireless device in an aircraft may disrupt

wireless networks, present a hazard to aircraft operations or be

illegal under law.

• To prevent damage to your device's parts or internal

circuits, do not use it in dusty, smoky, damp or dirty

environments or near magnetic fields.

• When charging the device, make sure the power adapter is

plugged into a socket near the devices and is easily accessible.

• Unplug the charger from the electric socket and from the

device when not in use.

• If the device has a built-in, non-removable battery, do not

attempt to remove it. Doing so may damage the device. To

replace the battery, take the device to an authorised service

centre.

• Do not use, store or transport the device where flammables

or explosives are stored (e.g. in a petrol station, oil depot or

chemical plant). Using your device in these environments

increases the risk of explosion or fire.

• Do not use chemical detergents, powders, or other agents

(such as alcohol or benzene) to clean the device or accessories.

These substances may cause damage to parts or present a fire

hazard. Use a clean, soft, and dry cloth to clean the device and

accessories.

• Dispose of this device, the battery and accessories

according to local regulations. They should not be disposed of

in normal household waste. Improper battery use may lead to

fire, explosion or other hazards.

1.3 Regulatory information

EU regulatory conformance

Body worn operation

The device complies with RF specifications when used near

your ear or at a distance of 1.5 cm from your body. Ensure that

the device accessories, such as a device case and device

holster, are not composed of metal components. Keep the

device away from your body to meet the distance requirement.

The highest SAR value reported for this device type when

tested at the ear is 1.17 W/kg, and when properly worn on the

body is 0.54 W/kg.

Statement

Huawei Technologies Co., Ltd. hereby declares that this

device is in compliance with the essential requirements and

other relevant provisions of Directive 1999/5/EC and 2009/

125/EC.

For the latest declaration of conformity, visit the website

http://consumer.huawei.com/certification.

The following marking is included in the product:

This device may be operated in all member states of the EU.

Adhere to national and local regulations where the device is

used.

This device may be restricted for use, depending on the

local network.

Restrictions in the 5 GHz band:

WLAN function of this device is restricted only to indoor use

when operating in the 5150 to 5350 MHz frequency range.

FCC Regulatory Compliance

Body worn operation

The device complies with RF specifications when used near

your ear or at a distance of 1.5 cm from your body. Ensure that

the device accessories, such as a device case and device

holster, are not composed of metal components. Keep the

device away from your body to meet the distance requirement.

Certification information (SAR)

This device is also designed to meet the requirements for

exposure to radio waves established by the Federal

Communications Commission (USA).

The SAR limit adopted by the USA is 1.6 W/kg averaged over

one gram of tissue. The highest SAR value reported to the FCC

for this device type complies with this limit.

The highest SAR value reported to the FCC for this device

type when using at the ear is 1.49 W/kg, and when properly

worn on the body is 0.81 W/kg, and when using the Wi-Fi

hotspot function is 1.43 W/Kg.

FCC statement

This device has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential

installation. This device generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that

interference will not occur in a particular installation. If this

device does cause harmful interference to radio or television

reception, which can be determined by turning the equipment

off and on, the user is encouraged to perform one or more of the

following operations to try to correct the interference:

--Reorient or relocate the receiving antenna.

--Increase the separation between the equipment and

receiver.

--Connect the device into an outlet on a circuit different from

that to which the receiver is connected.

--Consult the dealer or an experienced radio/TV technician

for help.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this

device may not cause harmful interference, and (2) this device

must accept any interference received, including interference

that may cause undesired operation.

Caution: Any changes or modifications to this device not

expressly approved by Huawei Technologies Co., Ltd. for

compliance could void the user's authority to operate the

device.

Restrictions in the 5 GHz band:

Within the 5.15 to 5.25 GHz band, UNII devices will be

restricted to indoor operations to reduce any potential for

harmful interference to co-channel Mobile Satellite System

(MSS) operations.

Trademarks

LTE is a trade mark of ETSI.

Wi-Fi®, the Wi-Fi CERTIFIED logo and the Wi-Fi logo are

trademarks of Wi-Fi Alliance.

The

Bluetooth

® word mark and logos are registered

trademarks owned by

Bluetooth SIG, Inc.

and any use of such

marks by Huawei Technologies Co., Ltd. is under license.

The N-Mark is a trademark or registered trademark of NFC

Forum, Inc. in the United States and in other countries.

Google, Nexus, and Android are trademarks of Google Inc.

1.4 Limited Warranty

GREAT BRITAIN, IRELAND

Huawei Technologies Co., Ltd. or its local relevant Huawei

affiliates ("HUAWEI") provides for each purchased Product (the

“Product”) this warranty (“Warranty”). The Warranty is separate

and in addition to the legal rights of consumers under

applicable state or national laws governing the sale of

consumer goods. This Warranty does not therefore affect or

replace the Consumer’s legal rights under such applicable laws.

HUAWEI, according to this Warranty, represents and warrants

that the Product and its accessories under normal use during

the Warranty Period are free from defects in materials and

workmanship.

1. The Warranty lasts and is provided in accordance with the

respective local laws, as standard for a period of twenty-four

(24) months for the Host unit, six (6) months for the Battery and

Charger, and three (3) months for the Earphone from the date of

purchase of the Product ("Warranty Period"), and is only

applicable if you have purchased the Product in a member state

of European Union, Iceland, Norway or Switzerland.

2. During the Warranty Period, HUAWEI or its authorised

service network (the list is available at the following address:

www.consumer.huawei.com) will repair or replace, at

HUAWEI's option, the Product or any relevant parts thereof in

the event that the Product is found to be defective. The repaired

Product or the Product/part provided as a replacement for a

defective Product/part shall be free from defect. Repair or

replacement of a Product may involve the use of functionally

equivalent reconditioned unit. The purchaser of the Product or

his/her assignee ("Consumer") shall not be charged (whether

for parts, labour or otherwise) for the repair or replacement of a

1.4 Limited Warranty

defective Product during the Warranty Period. All defective

replaced parts, boards or equipment shall become the property

of HUAWEI.

3. Unless contrary to the respective local law, the Warranty

in respect of a repaired or replaced Product/part shall extend

for the remaining Warranty Period of the repaired Product or

replacement thereof to the Consumer.

4. Upon request from HUAWEI, the Consumer may be

required to provide the purchase receipt or other

documentation or information in respect of the date and place

of purchase. In the event that the information is not presented

or if it is incomplete or illegible, HUAWEI reserves the right to

refuse the Warranty service.

5. This Warranty does not cover damage resulting from:

1) Normal wear and tear of the equipment.

2) Defects and damages due to the equipment being used

other than in a normal and customary manner.

3) Any unauthorised disassembly, repair, alteration or

modifications being carried out.

4) Misuse, abuse, negligence or accident howsoever

caused.

5) Defects or damage arising from improper testing,

operation, maintenance, installation, or any alteration or

modification.

6) Defects or damage due to spillage of food or liquids,

corrosion, rust or the use of wrong voltage.

7) Scratches or damage to plastic surfaces and all other

externally exposed parts that are due to normal customer use.

6. This warranty will be null and void in any of the following

events:

1) If the serial number or warranty seal on the equipment

has been defaced or removed.

2) If any term contained in this warranty has been altered or

modified in any way without the prior written consent of

HUAWEI.

3) Without any proof of purchase.

7. This warranty applies only to the hardware components

of the Product as originally supplied and does not apply to any

software or other equipment that are owned by HUAWEI or third

parties or third parties for which an end-user license agreement

or separate warranty/guarantee statements or exclusions are

provided or intended to apply.

8. HUAWEI is not responsible for the damage to or loss of

any programs, data, or removable storage media where you do

not backup your data. Therefore HUAWEI invites the Consumer

to back up the contents of his Product before delivering it to a

HUAWEI authorised centre.

9. Except for the express warranties set forth above,

HUAWEI grants no other warranties, express or implied, by

statute or otherwise, regarding the Product, fitness for any

purpose or otherwise. To the extent permitted by local laws,

HUAWEI shall not be liable for the loss of use of the Product,

inconvenience, loss or any other consequential damage, arising

out of the use of, or inability to use the Product or for breach of

any express or implied warranty.

10. This Warranty will be provided locally by the relevant

Huawei affiliates which are listed under the following address:

www.consumer.huawei.com

1.4 Limited Warranty

HONG KONG, SINGAPORE

This warranty is subject to the following terms and

conditions:

1. Huawei undertakes the warranty of:

2. The warranty extends only to local customer and is not

assignable or transferable to any subsequent purchase/

customer.

3. The warranty service is only valid in countries where the

product was purchased, given that the product is offered

for sale in that country.

4. The information has to fill in completely and factually with

the company stamp of seller or distributor in order for the

warranty to become effective. Otherwise, the warranty will

not take effect.

5. The warranty does not cover damage resulting from:

a) Handset (“Product”) – for a period of twelve (12)

months *

b) Earphone and Mic (“Hands free Kit”) – for a period of

six (6) months *

c) Battery and charger – for a period of six (6) months*

*from the date of purchased by the customer (not

transferable) under normal use.

a) Normal wear and tear of the equipment;

b) Usage of equipment other than its normal and

customer manner;

c) Unauthorized disassembly, repair, alteration or

modification being carried out;

d) Misuse, abuse, negligence or accident however caused

to product (including Antenna and hands free Kit);

6. All the related cost incidental and incurred thereto (without

limitation to spare parts cost, maintenance cost, delivery,

etc.) shall be borne by the Buyer.

7. During the warranty period, Huawei or its Authorized

Service Center will repair, at Huawei’s option, the product or

any relevant parts thereof in the event that the product is

found to be defective. The buyer of the product or his/her

assignee (“consumer”) shall not be charged (whether for

parts, labor or otherwise) for the repair or replacement of a

defective product during the warranty period. All the

replaced parts, boards or equipment shall become the

property of Huawei.

8. The warranty in respect of a repaired or replaced product/

part shall continue until the expiration of the remaining

warranty period or ninety (90) days from the date of repair

or replacement, whichever is longer.

9. Upon request from Huawei, the consumer may be required

to provide the purchase receipt or other documentation or

information in respect of the date and place of purchase.

10. The warranty will be null and void in any of the following

events:

e) Improper testing, operation, maintenance, installation,

or any alternation or modification of the product;

f) Spillage of food or liquid, corrosion, rust or the use of

wrong voltage;

g) Lightning, accident or negligible use;

h) War, fire, typhoon, flood or earthquake;

i) Scratches or damage to plastic surface and all the other

externally parts that are due to normal customer use;

j) Connection to a device: (1) not endorsed by Huawei; (2)

not fit for use with the product.

1.4 Limited Warranty

11. Before returning any unit for service, be sure to backup your

data and remove any confidential, proprietary, or personal

information from the product. Huawei is not responsible for

the damage or loss of any programs, data, or removable

storage media where you do not backup your data.

12. If the product is returned to service center or Huawei after

expiration of the warranty period, Huawei’s normal service

a) The product serial number, the accessory date code,

the IMEI number, water indicator or the warranty seal has

been removed, erased, defaced, altered or is illegible;

b) Any terms contained in this warranty has been altered

or modified in without prior written consent of Huawei;

c) Huawei has not been notified by the consumer of the

alleged defect or malfunction of the product during the

applicable warranty period;

d) Unauthorized unlock on software and hardware,

unauthorized software upgrade, liquid damage;

e) The defects caused by the fact that the battery has

been short circuited or by the fact that the seals of the

battery enclosure or the cells are broken or show

evidence of tampering or by the fact that the battery has

been used in equipment other than those for which it has

been specified;

f) Due to the complexity of liquid crystal displays on the

handheld devices, dead or bright pixels may sometimes

occur. If the following occurs within DOA period, then

consumer can ask to replace the LCD at our authorized

service centre: (1) 3 or more dead/bright pixels (*)

anywhere on the crystal display; (2) if there are only 2

dead/bright pixels, then they must be within 5mm of each

other.

policies shall apply and the consumer will be charged

accordingly.

13. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH

ABOVE, HUAWEI GRANTS NO OTHER WARRANTIES,

EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE,

REGARDING THE PRODUCT, FITNESS FOR ANY PURPOSE

OR OTHERWISE. HUAWEI SHALL NOT BE LIABLE FOR THE

LOSS OF USE OF THE PRODUCT, INCONVENIENCE, LOSS

OR ANY OTHER CONSEQUENTIAL DAMAGE, ARISING OUT

OF THE USE OF, OR INABILITY TO USE THE PRODUCT OR

FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY

Important Information about Huawei

Warranty for Product Purchased in Hong

Kong

1. This warranty card and the relevant purchase receipt must

be preserved and produced when requiring services under

this warranty.

2. You are recommended to backup your personal data before

any warranty service.

3. Manufacturer will not be responsible for any loss of

content/data stored in the product during the warranty

service process.

4. By submitting information for the purpose of Huawei

Warranty Card, you are consenting to the following:

a) The processing of your personal data in accordance to

the terms of Huawei Privacy Policy as stipulated in Huawei's

a) Huawei shall not assume for any other obligation or

liability which is not expressly provided in this limited

warranty;

b) All warranty information, product features and

specification are subject to change without notice.

1.4 Limited Warranty

website: http://consumer.huawei.com/hk/privacy-policy/

index.htm; and

b) The transfer of your personal data to Huawei

Technologies Co., Ltd, Shenzhen, China and to any of its

offshore affiliates or group of companies for the purpose of

facilitating and supporting the warranty service. Whenever your

personal data is transferred to countries outside Hong Kong,

Huawei will ensure that appropriate security measures are

taken.

Important Information about Huawei

Warranty for Product Purchased in

Singapore

1. With effect from 1st September 2012, during the Warranty

Period, Huawei, through its Authorized Service Center(s) in

Singapore undertakes the responsibilities to offer:

a) Repair or replacement of faulty devices within a

reasonable time;

b) Provide Detailed Technical Report to determine

whether there is manufacturing error and whether the

device is deemed irreparable and;

c) During the first six (6) months from the date of

purchase, if it is determined by Huawei that neither repair

nor replacement is commercially practicable, Huawei may

accept the return of the relevant Huawei Terminal Product

against payment of its then-depreciated value in the form

of Credit Note, provided always that the customer shall

return to the place of sale and provide the following:

(i) Original document of Proof of Purchase;

(ii) Detailed Service Report produced by Huawei

Authorised Service Centre;

2. During the Warranty Period, Huawei or its Authorised

Service Centre(s) will repair, or at Huawei's sole discretion,

replace the Product or any relevant parts thereof in the

event that the Product is found to be defective. The

customer will not be charged (whether for parts, labor or

otherwise) for the repair or replacement of a defective

product during the Warranty Period. All the replaced parts,

accessories, boards or equipments shall become the

property of Huawei.

3. The Warranty in respect of a repaired or replaced Product/

part shall continue until the expiration of the remaining

Warranty Period as stipulated in clause 1 above.

4. This warranty card and the relevant purchase receipt must

be preserved and produced when requiring services under

this warranty.

5. You are recommended to backup your personal data before

any warranty service.

6. Manufacturer will not be responsible for any loss of

content/data stored in the product during the warranty

service process.

7. By submitting information for the purpose of Huawei

Warranty Card, you are consenting to the following:

a) The processing of your personal data in accordance to

the terms of Huawei Privacy Policy as stipulated in Huawei’s

website: http://consumer.huawei.com/sg/privacy-policy/

index.htm; and

(iii) The relevant Huawei Terminal Product together

with its full and complete original packaging and

accessories as delivered at the time of purchase.

Option c) stipulated herein is only available to the

customer for the first six (6) months from the date of

purchase.

1.4 Limited Warranty

b) The transfer of your personal data to Huawei

Technologies Co., Ltd, Shenzhen, China and to any of its

offshore affiliates or group of companies for the purpose of

facilitating and supporting the warranty service. Whenever your

personal data is transferred to countries outside Singapore,

Huawei will ensure that appropriate security measures are

taken.

More Service Information

HONG KONG

Hotline: (+852) 8128 8810

Service Website: http://consumer.huawei.com/hk/support

Huawei Customer Service Center: Flat 1001, 10/F, Nathan

Centre, 580G, Nathan Road, Mongkok, Kowloon.

For further support information, please visit the above

service website.

SINGAPORE

Hotline: 8006011450 (Toll Free)

Service Website: http://consumer.huawei.com/sg/support

Facebook: Huawei Singapore

31224748_01

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Huawei Technologies H1512 Smart Phone User Manual

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