Huawei Technologies H1711 Smart Phone User Manual SafetyInformation
Huawei Technologies Co.,Ltd Smart Phone SafetyInformation
Contents
- 1. SafetyInformation
 - 2. UserManual
 
SafetyInformation
                        Huawei Ascend XT
Safety Information 
2TM
Safety Information
This section contains important information about 
the operation of your device. It also contains 
information about how to use the device safely. 
Read this information carefully before using your 
device.
Electronic device
Do not use your device if using the device 
is prohibited. Do not use the device if doing 
so causes danger or interference with other 
electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals 
and health care facilities. Do not use your device 
where prohibited.
• Somewirelessdevicesmayaectthe
performance of hearing aids or pacemakers. 
Consult your service provider for more 
information.
• Pacemaker manufacturers recommend that 
a minimum distance of 15 cm be maintained 
between a device and a pacemaker to prevent 
potential interference with the pacemaker. If 
using a pacemaker, hold the device on the side 
opposite the pacemaker and do not carry the 
device in your front pocket.
1

2
Protecting your hearing when using a headset
•  To prevent possible hearing damage, 
do not listen at high volume levels for 
long periods. 
• Using a headset at high volumes may damage 
your hearing. To reduce this risk, lower the 
headset volume to a safe and comfortable level.
• Exposure to high volumes while driving may 
cause distraction and increase your risk of an 
accident.
Areas with ammables and explosives
• Donotusethedevicewhereammablesor
explosives are stored (in a gas station, oil depot, 
or chemical plant, for example). Using your 
device in these environments increases the 
riskofexplosionorre.Inaddition,followthe
instructions indicated in text or symbols.
• Do not store or transport the device in containers 
withammableliquids,gases,orexplosives.
Trac security
• Observe local laws and regulations while using 
the device. To reduce the risk of accidents, do 
not use your wireless device while driving.
• Concentrateondriving.Yourrstresponsibilityis
to drive safely.
• Do not hold the device while driving. Use hands-
free accessories.
• Whenyoumustmakeoransweracall,pullo
3
theroadsafelyandparkthevehiclerst.
• RFsignalsmayaecttheelectronicsystemsof
motor vehicles. For more information, consult 
the vehicle manufacturer.
• Do not place the device over the air bag or in 
the air bag deployment area in a motor vehicle. 
Doing so may hurt you because of the strong 
forcewhentheairbaginates.
• Donotuseyourdevicewhileyinginanaircra
or immediately before boarding. Using wireless 
devicesinanaircramaydisruptwireless
networks,presentahazardtoaircraoperation,
or be illegal. 
Operating environment
• Avoid dusty, damp, or dirty environments. 
Avoidmagneticelds.Usingthedeviceinthese
environments may result in circuit malfunctions.
• Do not use your device during thunderstorms to 
protect your device against any danger caused 
by lightning. 
• Ideal operating temperatures are 0 °C to 45 °C. 
Ideal storage temperatures are -20 °C to +70 °C. 
Extreme heat or cold may damage your device 
or accessories.
• Do not expose your device to direct sunlight 
(such as on a car dashboard) for prolonged 
periods. 
• Toprotectyourdeviceoraccessoriesfromreor
electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and 
4
re,suchasaheater,microwaveoven,stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, 
near the earpiece or speaker. The earpiece may 
attract these objects and result in injury. 
• Stop using your device or applications for a while 
if the device is overheated. If skin is exposed to 
an overheated device for an extended period, 
low temperature burn symptoms, such as red 
spots and darker pigmentation, may occur. 
• Donotuseyourdevice'scameraashdirectlyin
the eyes of people or pets. Otherwise temporary 
loss of vision or damage to the eyes may occur.
• Do not touch the device's antenna. Otherwise, 
communicationqualitymaybereduced.
• Do not allow children or pets to bite or suck the 
device or accessories. Doing so may result in 
damage or explosion.
• Observe local laws and regulations, and respect 
the privacy and legal rights of others. 
Child's safety
• Comply with all precautions with regard to child's 
safety. Letting children play with the device or 
its accessories may be dangerous. The device 
includes detachable parts that may present a 
choking hazard. Keep away from children.
• The device and its accessories are not intended 
for use by children. Children should only use the 
device with adult supervision. 
5
Accessories
• Using an unapproved or incompatible power 
adapter,charger,orbatterymaycausere,
explosion or other hazards. 
• Choose only accessories approved for use with 
this model by the device manufacturer. The use 
of any other types of accessories may void the 
warranty, may violate local regulations and laws, 
and may be dangerous. Please contact your 
retailer for information about the availability of 
approved accessories in your area.
Charger safety
• For pluggable devices, the socket-outlet shall 
be installed near the devices and shall be easily 
accessible.
• Unplug the charger from electrical outlets and 
the device when not in use.
• Do not drop or cause an impact to the charger.
• If the power cable is damaged (for example, the 
cord is exposed or broken), or the plug loosens, 
stop using it at once. Continued use may lead to 
electricshocks,shortcircuits,orre.
• Do not touch the power cord with wet hands or 
pull the power cord to disconnect the charger.
• Do not touch the device or the charger with 
wet hands. Doing so may lead to short circuits, 
malfunctions, or electric shocks.
• If your charger has been exposed to water, 
otherliquids,orexcessivemoisture,takeittoan
6
authorized service center for inspection.
• Ensurethatthechargermeetstherequirements
of Clause 2.5 in IEC60950-1/EN60950-1/UL60950-
1 and has been tested and approved according to 
national or local standards.
• Connect the device only to products with the 
USB-IF logo or with USB-IF compliance program 
completion.
Battery safety
• The device has a built-in, non-removable battery. 
Do not attempt to remove the battery, otherwise 
the device may be damaged. To replace the 
battery, take the device to an authorized service 
center.
• Do not connect battery poles with conductors, 
such as keys, jewelry, or other metal materials. 
Doing so may short-circuit the battery and cause 
injuries or burns.
• Keep the battery away from excessive heat and 
direct sunlight. Do not place it on or in heating 
devices, such as microwave ovens, stoves, or 
radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the 
battery, insert foreign objects into it, or immerse 
orexposeittowaterorotherliquids.Doingso
mayleadtore,explosion,orotherhazards.
• If the battery leaks, ensure that the electrolyte 
does not make direct contact with your skin 
or eyes. If the electrolyte touches your skin or 
splashesintoyoureyes,immediatelyushwith
7
clean water and consult a doctor.
• In case of battery deformation, color change, 
or overheating while charging or storing, 
immediately stop using the device and remove 
the battery. Continued use may lead to battery 
leakage,re,orexplosion.
• Donotputbatteriesinreastheymayexplode.
Damaged batteries may also explode.
• Dispose of used batteries in accordance with 
local regulations. Improper battery use may lead 
tore,explosion,orotherhazards.
• Do not allow children or pets to bite or suck 
the battery. Doing so may result in damage or 
explosion.
• Do not smash or pierce the battery, or expose it 
to high external pressure. Doing so may lead to a 
short circuit or overheating. 
• Do not drop the device or battery. If the device or 
battery is dropped, especially on a hard surface, it 
may be damaged. 
• Use the battery only with a charging system that 
isIEEE-Std-1725standardqualied.Theuseofan
unqualiedbatteryorchargermayleadtore,
explosion, leakage, or other hazards.
• Replace the battery only with an IEEE-Std-1725 
standardqualiedbattery.Theuseofan
unqualiedbatterymayleadtore,explosion,
leakage, or other hazards.
• Do not disassemble or open, crush, bend 
or deform, puncture or shred the battery. 
8
Otherwise, it may lead to electrolyte leakage, 
overheating,re,orexplosion.
• Do not solder battery poles or dismantle the 
battery. Doing so may lead to electrolyte leakage, 
excessiveheat,re,orexplosion.
Cleaning and maintenance
• Keep the device and accessories dry. Do not 
attempt to dry it with an external heat source, 
such as a microwave oven or hair dryer. 
• Do not expose your device or accessories to 
extreme heat or cold. These environments may 
interfere with proper function and may lead to 
reorexplosion.
• Avoid collision, which may lead to device 
malfunctions,overheating,re,orexplosion.
• Before you clean or maintain the device, stop 
using it, stop all applications, and disconnect all 
cables connected to it.
• Do not use any chemical detergent, powder, 
or other chemical agents (such as alcohol and 
benzene) to clean the device or accessories. 
These substances may cause damage to parts 
orpresentarehazard.Useaclean,so,anddry
cloth to clean the device and accessories.
• Do not place magnetic stripe cards, such as 
credit cards and phone cards, near the device 
for extended periods of time. Otherwise the 
magnetic stripe cards may be damaged.
• Do not dismantle or remanufacture the device 
and its accessories. This voids the warranty 
9
and releases the manufacturer from liability 
for damage. In case of damage, contact an 
authorized service center for assistance or repair.
• If the device screen is broken in a collision, 
immediately stop using the device. Do not touch 
or attempt to remove the broken parts. Promptly 
contact an authorized service center. 
Emergency calls
The availability of emergency calls is subject to 
yourcellularnetworkquality,serviceprovider
policy, and local laws and regulations. Never rely 
solely on your device for critical communications 
like medical emergencies.
Environmental protection
• The device and its accessories (if included), such 
as the power adapter, headset, and battery 
should not be disposed of with household 
garbage.
• Disposal of the device and its accessories is 
subject to local regulations. Support proper 
collection and recycling.
10
FCC Regulatory Compliance
Body worn operation
ThedevicecomplieswithRFspecicationswhen
used near your ear or at a distance of 1.50 cm from 
your body. Ensure that the device accessories, 
such as a device case and device holster, are 
not composed of metal components. Keep the 
device away from your body to meet the distance 
requirement.
Certication information (SAR)
This device is also designed to meet the 
requirementsforexposuretoradiowaves
established by the Federal Communications 
Commission (USA).
The SAR limit adopted by the USA is 1.6 W/kg 
averaged over one gram of tissue. The highest 
SAR value reported to the FCC for this device type 
complies with this limit.
The highest SAR value reported to the FCC for this 
device type when using at the ear is 0.83 W/kg, and 
when properly worn on the body is 1.28 W/kg, and 
when using the Wi-Fi hotspot function is 0.73 W/Kg.
FCC statement
FCC ID: QISH1711
Thisequipmenthasbeentestedandfoundto
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection 
against harmful interference in a residential 
11
installation.Thisequipmentgenerates,uses
andcanradiateradiofrequencyenergyand,if
not installed and used in accordance with the 
instructions, may cause harmful interference 
to radio communications. However, there is no 
guarantee that interference will not occur in a 
particularinstallation.Ifthisequipmentdoes
cause harmful interference to radio or television 
reception, which can be determined by turning the 
equipmentoandon,theuserisencouragedto
try to correct the interference by one or more of 
the following measures:
• Reorient or relocate the receiving antenna.
• Increasetheseparationbetweentheequipment
and receiver.
• Connecttheequipmentintoanoutletona
circuitdierentfromthattowhichthereceiveris
connected.
• Consult the dealer or an experienced radio/TV 
technician for help.
This device complies with Part 15 of the FCC 
Rules. Operation is subject to the following two 
conditions: (1) this device may not cause harmful 
interference, and (2) this device must accept any 
interference received, including interference that 
may cause undesired operation.
Caution:Anychangesormodicationstothis
device not expressly approved by Huawei Device 
USA Inc. for compliance could void the user's 
authoritytooperatetheequipment.
12
Hearing Aid Compatibility (HAC) regulations for 
mobile phones
In 2003, the FCC adopted rules to make digital 
wireless telephones compatible with hearing aids 
and cochlear implants. Although analog wireless 
phones do not usually cause interference with 
hearing aids or cochlear implants, digital wireless 
phones sometimes do because of electromagnetic 
energy emitted by the phone's antenna, backlight, 
or other components.
Your phone is compliant with FCC HAC regulations 
(ANSI C63.19).
While some wireless phones are used near some 
hearing devices (hearing aids and cochlear 
implants), users may detect a buzzing, humming, 
or whining noise.
Some hearing devices are more immune than 
others to this interference noise, and phones also 
vary in the amount of interference they generate.
The wireless telephone industry has developed a 
rating system for wireless phones, to assist hearing 
deviceusersndphonesthatmaybecompatible
with their hearing devices. Not all phones have 
been rated. Phones that are rated have the rating 
on their box or a label located on the box. The 
ratings are not guarantees. 
Results will vary depending on the user's hearing 
device and hearing loss. If your hearing device 
happens to be vulnerable to interference, you 
may not be able to use a rated phone successfully. 
13
Trying out the phone with your hearing device 
is the best way to evaluate it for your personal 
needs.
M-Ratings: Phones rated M3 or M4 meet FCC 
requirementsandarelikelytogenerateless
interference to hearing devices than phones that 
are not labeled. M4 is the better/higher of the two 
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC 
requirementsandarelikelytobemoreusablewith
a hearing device's telecoil ("T Switch" or "Telephone 
Switch") than unrated phones. T4 is the better/
higher of the two ratings. (Note that not all hearing 
devices have telecoils in them.) Hearing devices 
may also be measured.
Your phone meets the M3/T3 level rating. Hearing 
devices may also be rated. Your hearing device 
manufacturer or hearing health professional may 
helpyoundthisrating.
This phone has been tested and rated for use with 
hearing aids for some of the wireless technologies 
that it uses. However, there may be some newer 
wireless technologies used in this phone that have 
not been tested yet for use with hearing aids. It 
isimportanttotrythedierentfeaturesofthis
phonethoroughlyandindierentlocations,using
your hearing aid or cochlear implant, to determine 
if you hear any interfering noise. Consult your 
service provider or the manufacturer of this phone 
for information on hearing aid compatibility. If you 
14
havequestionsaboutreturnorexchangepolicies,
consult your service provider or phone retailer.
To ensure that the Hearing Aid Compatibility 
rating for your device is maintained, secondary 
transmitters such as Bluetooth and/or Wi-Fi 
components must be disabled during a call.
For more information about the FCC Hearing Aid 
Compatibility please go to 
http://transition.fcc.gov/cgb/dro/hearing.html.
15
Personal Information and Data 
Security
The use of some functions or third-party 
applications on your device could result in your 
personal information and data being lost or 
becoming accessible to others. Several measures 
are recommended to help you protect personal 
andcondentialinformation.
• Place your device in a safe area to prevent it from 
unauthorized use.
• Set your device screen to lock and create a 
password or unlock pattern to open it.
• Periodically back up personal information kept 
on your SIM/UIM card, memory card, or stored in 
yourdevicememory.Ifyouchangetoadierent
device, be sure to move or delete any personal 
information on your old device.
• If you are worried about viruses when you receive 
messages or emails from a stranger, you can 
delete them without opening them.
• If you use your device to browse the Internet, 
avoid websites that might pose a security risk to 
avoidtheofyourpersonalinformation.
• If you use services such as Wi-Fi tether or 
Bluetooth, set passwords for these services 
to prevent unauthorized access. When these 
servicesarenotinuse,turnthemo.
• Installorupgradedevicesecuritysowareand
regularly scan for viruses.
16
• Be sure to obtain third-party applications from 
a legitimate source. Downloaded third-party 
applications should be scanned for viruses.
• Installsecuritysowareorpatchesreleasedby
Huawei or third-party application providers.
• Someapplicationsrequireandtransmitlocation
information. As a result, a third-party may be able 
to share your location information.
• Your device may provide detection and diagnostic 
information to third-party application providers. 
Third party vendors use this information to 
improve their products and services.

17
Legal Notice
Copyright © Huawei Device USA Inc. 2017. All 
rights reserved.
No part of this manual may be reproduced or 
transmitted in any form or by any means without 
prior written consent of Huawei Device USA Inc. 
anditsaliates("Huawei").
The product described in this manual may 
includecopyrightedsowareofHuaweiand
possible licensors. Customers shall not in any 
manner reproduce, distribute, modify, decompile, 
disassemble, decrypt, extract, reverse engineer, 
lease,assign,orsublicensethesaidsoware,
unless such restrictions are prohibited by 
applicable laws or such actions are approved by 
respective copyright holders.
Trademarks and Permissions
,  , and    are trademarks or 
registered trademarks of Huawei Technologies Co., 
Ltd.
Android™ is a trademark of Google Inc.
LTE is a trade mark of ETSI.
The 
Bluetooth
® word mark and logos are 
registered trademarks owned by 
Bluetooth SIG, 
Inc. 
and any use of such marks by Huawei Device 
USA Inc. is under license. 
18
Other trademarks, product, service and company 
names mentioned may be the property of their 
respective owners.
Notice
Some features of the product and its accessories 
describedhereinrelyonthesowareinstalled,
capacities, and settings of the local network, and 
therefore may not be activated or may be limited 
by local network operators or network service 
providers.
Thus, the descriptions herein may not exactly 
match the product or its accessories which you 
purchased.
Huawei reserves the right to change or modify 
anyinformationorspecicationscontainedin
this manual without prior notice and without any 
liability.
19
Third-Party Soware Statement
Huawei does not own the intellectual property of 
thethird-partysowareandapplicationsthatare
delivered with this product. Therefore, Huawei will 
not provide any warranty of any kind for third party 
sowareandapplications.NeitherwillHuawei
provide support to customers who use third-party 
sowareandapplications,norberesponsibleor
liable for the functions or performance of third-
partysowareandapplications.
Third-partysowareandapplicationsservices
may be interrupted or terminated at any time, and 
Huawei does not guarantee the availability of any 
content or service. Third-party service providers 
provide content and services through network 
or transmission tools outside of the control of 
Huawei. To the greatest extent permitted by 
applicable law, it is explicitly stated that Huawei 
shall not compensate or be liable for services 
provided by third-party service providers, or the 
interruption or termination of third-party contents 
or services.
Huawei shall not be responsible for the legality, 
quality,oranyotheraspectsofanysoware
installed on this product, or for any uploaded 
or downloaded third-party works in any form, 
including but not limited to texts, images, videos, 
orsowareetc.Customersshallbeartherisk
foranyandalleects,includingincompatibility
betweenthesowareandthisproduct,which
20
resultfrominstallingsowareoruploadingor
downloading the third-party works.
This product is based on the open-source 
Android™ platform. Huawei has made necessary 
changes to the platform. Therefore, this product 
may not support all the functions that are 
supported by the standard Android platform or 
maybeincompatiblewiththird-partysoware.
Huawei does not provide any warranty or 
representation in connection with any such 
compatibility and expressly excludes all liability in 
connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED 
"AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAWS, 
NO WARRANTIES OF ANY KIND, EITHER EXPRESS 
OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE 
IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, ARE MADE 
IN RELATION TO THE ACCURACY, RELIABILITY OR 
CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY 
APPLICABLE LAW, IN NO EVENT SHALL HUAWEI BE 
LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, 
OR CONSEQUENTIAL DAMAGES, OR LOSS OF 
PROFITS, BUSINESS, REVENUE, DATA, GOODWILL 
SAVINGS OR ANTICIPATED SAVINGS REGARDLESS 
OF WHETHER SUCH LOSSES ARE FORSEEABLE OR 
NOT.
21
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL 
NOT APPLY TO LIABILITY FOR PERSONAL INJURY 
TO THE EXTENT APPLICABLE LAW PROHIBITS 
SUCH A LIMITATION) OF HUAWEI ARISING FROM 
THE USE OF THE PRODUCT DESCRIBED IN THIS 
MANUAL SHALL BE LIMITED TO THE AMOUNT 
PAID BY CUSTOMERS FOR THE PURCHASE OF THIS 
PRODUCT.
Import and Export Regulations
Customers shall comply with all applicable export 
or import laws and regulations and be responsible 
for obtaining all necessary governmental permits 
and licenses in order to export, re-export or import 
the product mentioned in this manual including 
thesowareandtechnicaldatatherein.
Privacy Policy
To better understand how we protect your 
personal information, please see the privacy policy 
at http://consumer.huawei.com/privacy-policy.
22
Contact Huawei
WEBSITE: http://consumer.huawei.com/us/
support/warranty-policy/index.htm
EMAIL: SUPPORTUSA@HUAWEI.COM
CALL CENTER: 888.5HUAWEI / 888.548.2934
* This contact information may change without 
notice. Please contact your authorized Huawei 
retailer for updated contact information.
Please visit 
http://consumer.huawei.com/us/support/ for 
recent updated hotline and email address in your 
country or region.
Model: H1711