Huawei Technologies HG521 Home Gateway User Manual Manual

Huawei Technologies Co.,Ltd Home Gateway Manual

Contents

Manual

EchoLife HG521 Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.
EchoLife HG521 Home Gateway
V100R001
User Guide
Issue 01
Date 2009-05-22
Part Number 202134
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: terminal@huawei.com
Copyright © Huawei Technologies Co., Ltd. 2009. All
rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of Huawei
Technologies Co., Ltd and possible licensors. Customers shall not in any manner
reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse
engineer, lease, assign, or sublicense the said software, unless such restrictions are
prohibited by applicable laws or such actions are approved by respective copyright
holders under licenses.
Trademarks and Permissions
, , and
are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the property of
their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software
installed, capacities and settings of local network, and may not be activated or may be
limited by local network operators or network service providers. Thus the descriptions
herein may not exactly match the product or its accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any information or
specifications contained in this manual without prior notice or obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR
CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE
SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and will
obtain all necessary governmental permits and licenses in order to export, re-export or
import the product mentioned in this manual including the software and technical data
therein.
Contents
1 Safety Precautions..................................................................................... 1
2 Connecting the Cables and Getting Started............................................ 5
2.1 Simple Connection.......................................................................................5
2.2 Connecting One Telephone..........................................................................6
2.3 Connecting Multiple Telephones .................................................................7
2.4 Getting Started .............................................................................................7
3 Setting the Network-Access Parameters ................................................. 8
3.1 Accessing the Network Through the Embedded PPP Dial-Up Software on
the HG521 ...........................................................................................................8
3.2 Accessing the Network Through the PPP Dial-Up Software on Your
Computer .............................................................................................................9
4 Configuring the Wireless Network Connection.................................... 10
5 Configuring the HG521 .......................................................................... 12
5.1 Changing the Administrator Password Used for Logging In to the
Web-Based Configuration Utility......................................................................12
5.2 Enabling or Disabling the Wireless Network Function ..............................12
5.3 Changing the Wireless Network Name and the Access Password .............13
5.4 Changing the IP Address Used for Logging In to the Web-Based
Configuration Utility .........................................................................................13
5.5 Restoring Default Settings..........................................................................14
i
6 FAQs......................................................................................................... 14
7 Appendix.................................................................................................. 18
7.1 Indicators....................................................................................................18
7.2 Interfaces and Buttons................................................................................19
7.3 Default Settings..........................................................................................19
7.4 Technical Specifications.............................................................................19
ii
1 Safety Precautions
Thank you for purchasing the EchoLife HG521 Home Gateway (hereinafter referred to
as the HG521).
For safety purposes, carefully read through these safety precautions and observe them
during operation.
Basic Requirements
z Keep the device dry during storage, transportation, and operation of the device.
z Prevent collision of the device with other objects during storage, transportation, and
operation of the device.
z Do not attempt to dismantle the device. In case of any fault, contact the authorized
maintenance center for assistance or repair.
z Without prior written consent, no organization or individual is permitted to make
any change to the structure, safety, and performance design of the device.
z While using the device, observe all applicable laws, directives and regulations, and
respect the legal rights of other people.
Environmental Requirements
z Place the device in a well-ventilated place. Do not expose the device to direct
sunlight.
z Keep the device clean, free of dust and stain.
z Do not place the device near a water source or in a damp area.
z Place the device on a stable surface.
z Do not place any object on the top of the device. Reserve a minimum space of 10
cm at the four sides and on the top of the device for heat dissipation.
z Do not place the device on or near inflammable materials such as foam.
z Keep the device away from heat source or fire, such as a radiator or a candle.
z Keep the device away from any household appliances with strong magnetic field or
electric field, such as microwave oven, refrigerator, or mobile phone.
Operation Requirements
z Do not allow children to play with the device or accessories. Swallowing the
accessories may be fatal.
1
z Use the accessories such as the power adaptor provided or authorized only by the
manufacturer.
z Make sure that the device does not get wet. If water gets into the device, disconnect
the power supply immediately and unplug all the cables connected to the device.
z The power supply of the device must meet the requirements of the input voltage of
the device.
z Before plugging or unplugging any cable, shut down the device and disconnect the
power supply.
z While plugging or unplugging any cable, make sure that your hands are dry.
z Do not step on, pull, or stretch any cable. Otherwise, the cable may get damaged,
leading to malfunction of the device.
z Do not use old or damaged cables.
z Keep the power plug clean and dry, to prevent electric shock or other dangers.
z During lightning, disconnect the device from the power supply and unplug all the
cables connected to the device, such as the power cable, telephone cable, and RF
cable, to prevent lightning strike.
z If the device is not used for a long time, disconnect the power supply and unplug the
all the cables connected to the device.
z If smoke, sound, or smell is emitted from the device, stop using the device
immediately, disconnect the power supply, unplug the power supply and other
cables, and remove the batteries. Contact the authorized maintenance center for
repair.
z Make sure that no object (such as metal shavings) enters the device through the heat
dissipation vent.
z Do not scratch or abrade the shell of the device. The shed painting may lead to skin
allergy or malfunctions of the device. If the shed painting material drops into the
host, a short circuit may occur.
Cleaning Requirements
z Before cleaning the device, stop using it, disconnect the power supply, and unplug
all the cables connected to the device.
z Do not clean the device cover with any cleaning solution or cleanser spray. Use a
piece of soft cloth to clean the device cover.
Wireless Product Usage Requirements
z Keep the device away from magnetic storage devices (e.g., a magnetic card or a
floppy disk), to prevent loss of the stored information.
2
z Stop using the device or disconnect the power supply in situations where wireless
device is prohibited or using of a wireless device leads to interference or danger.
z The user who uses an electronic assistant medical-treatment device needs to
confirm with the service center regarding the effects of the radio wave on this
device.
z Do not take the device to the operation theater, Intensive Care Unit (ICU) or the
Coronary Care Unit (CCU).
z When using the device maintain distance of 3 cm between your body and the
antenna of the device.
z In the area with inflammable or explosive materials, turn off your wireless device,
and follow the relevant instructions given in the label, to prevent explosion or fire.
z Protect the wireless device and its accessories, and use it in a clean and dust-free
environment. Make sure that the wireless device does not come in contact with
flame or a cigarette that is lit.
z Make sure that the wireless device and its accessories are dry.
z Do not drop, throw or try to bend your wireless device.
z Do not place the wireless device and its accessories in high temperature areas.
Environmental Protection
This marking on the device (and any included batteries) indicates
that they should not be disposed of as normal household garbage.
Do not dispose of this device or batteries as unsorted municipal
waste. The device (and any batteries) should be handed over to a
certified collection point for recycling or proper disposal at the
end of their life.
For more detailed information about the recycling of the device
or batteries, please contact your local city office, the household
waste disposal service or the retail store where you purchased
this device.
The disposal of this device is subject to the Waste from Electrical
and Electronic Equipment (WEEE) directive of the European
Union. The reason for separating WEEE and batteries from other
waste is to minimize the potential environmental impacts and
effects on human health of any hazardous substances that may be
present.
REACH Declaration
This device is in compliant with the REACH regulation(Regulation 1907/2006/EC).
For more information about the device's REACH compliance, please visit
3
4
www.huaweidevice.com/certification. You are recommended to visit the Web site
regularly for up-to-date information.
EU Regulatory Conformance
The antenna(s) used for this transmitter must be installed to provide a separation
distance of at least 20cm from all persons.
France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz
Italy: For private use, a general authorisation is required if WAS/RLAN’s are used
outside own premises. For public use, a general authorisation is required
Luxembourg: General authorisation required for network and service supply
Norway: This subsection does not apply for the geographical area within a radius of 20
km from the centre of Ny-Ålesund
Hereby, Huawei Technologies Co., Ltd., declares that this product is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.huaweidevice.com/certification.
Federal Communications Commission (FCC)
The antenna(s) used for this transmitter must be installed to provide a separation
distance of at least 20cm from all persons.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
Device, pursuant to Part 15 of the FCC rules.
Changes or modifications made to this equipment not expressly approved by Huawei
Technologies Co., Ltd., may void the FCC authorization to operate this equipment.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. The equipment must not be co-located or operating in
conjunction with any other antenna or transmitter.
2 Connecting the Cables and Getting
Started
2.1 Simple Connection
If your telephone line is used for the broadband network access only and if you do not
need to use a telephone, take the following figure as a reference for connecting the
cables.
1
3
POWER
LAN
RESE T
ADSL
2
1. Power adapter 2. Computer 3. Telephone jack on the wall
If the wireless network function is used on the HG521 for the network
access, you do not need to connect the cables.
5
2.2 Connecting One Telephone
If your telephone line is used for both the broadband network access and a telephone
connection, take the following figure as a reference for connecting the cables.
####
#### ####
1
34
POWER
LAN
RESET
ADSL
5
PHONE
LINE MODEM
2
1. Power adapter 2. Computer 3. Telephone jack on the wall
4. Splitter 5. Telephone
6
2.3 Connecting Multiple Telephones
If your telephone line is used for the broadband network access, telephone connections,
and fax connections, take the following figure as a reference for connecting the cables.
####
#### ####
1
3
4
POWER
LAN
RESET
ADSL
5
PHONE
LINE MODEM
2
7
4
4
6
8
7
7
56
1. Power adapter 2. Computer 3. Splitter 4. Telephone
5. Telephone jack on the wall 6. T connector 7. Microfilter 8. Fax machine
2.4 Getting Started
To power on the HG521, press the power button on the top of the HG521.
7
After you power on the HG521, the ADSL indicator blinks (for less than three minutes),
which indicates that the HG521 is being activated. Later, the ADSL indicator turns
solid on. The POWER indicator is also solid on, which indicates that the HG520a is
working properly.
3 Setting the Network-Access Parameters
By configuring the HG521 and your computer, you can choose any of the following
methods to surf the Internet:
z Accessing the Network Through the Embedded PPP Dial-Up Software on the
HG521
z Accessing the Network Through the PPP Dial-Up Software on Your Computer
3.1 Accessing the Network Through the
Embedded PPP Dial-Up Software on the HG521
If you select this method for accessing the network, the HG521 starts to set up a dial-up
connection automatically after the startup. You can access the network after you power
on your computer. You do not need to install any special dial-up software on your
computer or perform dial-up operations on your computer. To configure the HG521 and
your computer for the network access, do as follows:
Step 1 Log in to the Web-based configuration utility of the HG521.
1. Launch the Internet Explorer on your computer. Enter http://192.168.1.1
in the address bar, and then press Enter.
2. In the displayed dialog box, enter the user name and the password, and
then click OK.
By default, both the user name and the password are admin. After the user name and
the password are verified, you can access the Web-based configuration utility.
Step 2 Enable the embedded dial-up function.
1. In the navigation tree on the left of the Web-based configuration utility,
choose Basic > WAN.
2. Click New.
3. Select Enable check box for WAN connection.
4. Enter the VPI and VCI that are provided by the network operator in the
VPI/VCI text boxes.
5. Select INTERNET from the Service list drop-down combo box.
6. Select Route from the Connection mode drop-down combo box.
7. Select PPPoE option button for Connection type.
8
8. Select Enable check box for NAT.
Enter the user name and password that are provided by the network
operator in the User name and
9.
Password text boxes, and keep the default
when you power on your computer, you can surf the Internet without any configuration.
settings of other parameters.
10. Click Submit to save the settings.
After you complete the preceding settings, you can surf the Internet.
You need to perform the preceding operations on a computer once only. The next time
3.2 Accessing the Network Through the PPP
Dial-Up Software on Your Computer
If you select this method for accessing the network, you need to install and config
the dial-up software on your computer. In addition, you need to perform dial-up
operations on your computer upon each startup. T
ure
o configure the HG521 and your
Up
HG521." Note that Bridge is selected from the Mode drop-down
p connection, do as follows (taking the Windows XP operating system as
an example):
1. rams > Accessories > Communications >
2. y the New
5. tion that requires a user
6. s desired) of the dial-up connection in ISP Name, and
8. work operator and
9. dd a shortcut to this connection to my desktop, and then click
computer for the network access, do as follows:
Step 1 Set the working mode of the HG521 to Bridge.
For details, refer to the procedure for enabling the embedded dial-up function described
in Step 2 in section 3.1 "Accessing the Network Through the Embedded PPP Dial-
Software on the
combo box.
Step 2 Install and configure the PPP dial-up software on your computer.
The PPP dial-up software is pre-installed on certain computer operating systems. To
create a dial-u
Choose Start > All Prog
Network Connections.
Click Create a new connection in Network Tasks to displa
Connection Wizard window, and then click Next.
3. Select Connect to the Internet, and then click Next.
4. Select Set up my connection manually, and then click Next.
Select Connect using a broadband connec
name and password, and then click Next.
Enter the name (a
then click Next.
7. Select Anyone's use or My use only, and then click Next.
Enter the user name and password provided by the net
used for the dial-up connection, and then click Next.
Select A
Finish.
9
An icon for the dial-up connection is displayed on the desktop of your computer.
You need to perform the preceding operations only once for creating a network
connection. After the network connection is created, to access the network,
double-click the icon for the dial-up connection, and then click Connect in the
displayed dialog box.
g the Wireless Network
Connection
4 Configurin
If a wireless network adapter is installed on your computer, you can connect you
c r t
ompute o the HG521 through a wireless connection.
stallation guide provided by the wireless
The hardware installation methods and driver installation methods of
wireless network adapters provided by different companies vary from each
other. For details, see the in
network adapter provider.
After the installation of a wireless network adapter, you need to configure the wirele
network connection on your computer. You can configure the wireless network
connection through the software provided with the wireless network adapter. If the
Windows XP operating system is used, you can also configure the wireless network
ss
connection, do as follows (taking the Windows XP
g
Step 1
2. dialog box, enter the user name and the password, and
u
password, do as follows (taking the
authentic
Web-based configuration utility,
mbo box.
connection through the wireless configuration software provided by Windows XP.
To configure the wireless network
operatin system as an example):
Log in to the Web-based configuration utility.
1. Launch the Internet Explorer on your computer. Enter http://192.168.1.1
in the address bar, and then press Enter.
In the displayed
then click OK.
By defa lt, both the user name and the password are admin.
Step 2 Set the wireless network name and access password of the HG521.
To set the wireless network name and the access
ation type WPA-PSK as an example):
1. In the navigation tree on the left of the
choose Basic > LAN > WLAN.
2. Select the Enable WLAN check box.
n co
3. Select the SSID1 from the SSID index drop-dow
4. Enter a wireless network name in the SSID text box.
5. Select the Enalbe option box of SSID.
6. Select WPA-PSK from the Security drop-down combo box.
10
7. Enter an access password in the WPA pre-shared key text box.
8. Select TKIP from the WPA encryption drop-down combo box.
Step 3
1. lick My Computer, and then choose Manage from the shortcut
2.
3. ent
onfiguration, and then choose
4.
eck whether Service status is Started. If not, click the
5. alog box. Then, close the Computer
Step 4
1. rams > Accessories > Communications >
2.
ay a shortcut menu, and then choose Properties from
3. ork Connection Properties dialog box, select
my wireless network settings.
9. Click Submit to save the settings.
Enable the wireless configuration service provided by Windows XP.
Right-c
menu.
In the Computer Management window, choose Computer
Management (Local) > Services and Applications >Services.
From the services listed in the right pane of the Computer Managem
window, right-click Wireless Zero C
Properties from the shortcut menu.
In the Wireless Zero Configuration Properties (Local Computer)
dialog box, ch
Start button.
Click OK to close the di
Management window.
Configure the wireless network connection on your computer.
Choose Start > All Prog
Network Connections.
In the Network Connections window, right-click Wireless Network
Connection to displ
the shortcut menu.
In the Wireless Netw
Wireless Networks.
4. Select Use Windows to configure
5. Click View Wireless Networks.
6. ep 2, and then click
7. the access password that is preset in
Select the wireless network that is configured in St
Connect in the lower right corner of the window.
In the displayed dialog box, enter
Step 2, and then click Connect.
After the password is verified, Connected appears on the icon of the wireless netw
in the wireless network list, which indicat
ork
es that the computer is connected to the
HG521 th
9. In the Wireless Network Connection Properties dialog box, click OK.
rough a wireless connection.
8. Close the Wireless Network Connection dialog box.
11
5 Configuring the HG521
5.1 Changing the Administrator Password Used
for Logging In to the Web-Based Configuration
Utility
For safety reasons or to make the password easy to remember, you can change the
administrator password for login after logging in to the Web-based configuration
utility.
To change the password, do as follows:
Step 1 Log in to the Web-based configuration utility.
Step 2 Choose Maintenance > Account in the navigation tree to display the system
management page.
Step 3 Select the admin from the User name drop-down combo box.
Step 4 Enter the Current password in the Current Password text box. Enter the new
password in the New Password text box. Then enter the new password again
in the Confirm password text box for confirmation.
Step 5 Click Submit to save the settings.
After you change the password successfully, the current page jumps to the page for
logging in to the Web-based configuration utility. To log in to the Web-based
configuration utility, enter the new password, and then click OK.
If you forget the user name or password that has been changed, you can
restore the default settings of the HG521 by pressing and holding the
RESET button for over six seconds. Then, the user name and password
that are used for logging in to the Web-based configuration utility are
restored to default values. After you restore the default settings, however,
your customized data is lost. Therefore, use this function with caution.
5.2 Enabling or Disabling the Wireless
Network Function
The WLAN indicator shows whether the wireless network function is enabled.
you can enable or disable the wireless network function through the Web-based
configuration utility, do as follows:
Step 1 Log in to the Web-based configuration utility.
12
Step 2 In the navigation tree on the left, choose Basic > LAN > WLAN.
Step 3 Select the Enable WLAN combo box or not.
Step 4 Click Submit to save the settings.
5.3 Changing the Wireless Network Name and
the Access Password
To change the name and access password for the wireless network, do as follows
(taking the authentication type WPA-PSK as an example):
Step 1 Log in to the Web-based configuration utility.
Step 2 In the navigation tree on the left, choose Basic > LAN > WLAN.
Step 3 Enter a wireless network name in the SSID text box.
Step 4 Select WPA-PSK from the Security drop-down combo box.
Step 5 Enter an access password in the WPA Pre-Shared Key text box.
Step 6 Select TKIP from the WPA encryption drop-down combo box.
Step 7 Click Submit to save the settings.
5.4 Changing the IP Address Used for Logging
In to the Web-Based Configuration Utility
To make the login IP address easy to remember, you can change the IP address after
logging in to the Web-based configuration utility.
To change the IP address, do as follows:
Step 1 Choose Basic > LAN > DHCP in the navigation tree to display the LAN
settings page.
Step 2 Enter a new IP address as desired in the IP Address text box. Then, enter a
subnet mask in Subnet Mask.
Step 3 Click Submit to save the settings.
13
To log in to the Web-based configuration utility after you change the IP
address successfully, you need to launch the Internet Explorer, and then
enter the new IP address in the address bar. Ensure that the IP address of
the computer is in the same network segment as that of the HG521 so that
the computer can access the Web-based configuration utility.
5.5 Restoring Default Settings
You can quickly restore the default settings of the HG521 by pressing the RESET
button on the rear panel. To restore the default settings, press and hold the RESET
button for over six seconds after the HG521 is powered on, and then release the button.
In addition, you can restore the default settings of the HG521 through the Web-based
configuration utility. To restore the default settings through the Web-based
configuration utility, do as follows:
Step 1 Log in to the Web-based configuration utility, and then choose Maintenance
> Device in the navigation tree to display the reboot page.
Step 2 Select Reset.
Step 3 Click Restore Default Settings.
After the preceding operations,the page jumps to the login page. You can log in to the
Web-based configuration utility by entering the default user name and password that
are admin.
6 FAQs
How can I quickly restore the default settings of the terminal?
To restore the default settings, press and hold the RESET button on the rear panel
for over six seconds after the HG521 is powered on, and then release the button.
What can I do if I cannot access the Internet through the terminal?
Step 1 Check whether the POWER indicator on the terminal is solid on.
If the POWER indicator is off, perform further checks as follows:
1. Ensure that the terminal is turned on.
2. Ensure that electricity comes from the socket and that the power input
from the socket meets the requirements described on the label of the
terminal power adapter. If the voltage is unsteady, for example, if the
voltage is too high or too low, do not use the terminal. Wait until the
voltage restores to its normal level, and then use the terminal.
3. Ensure that the terminal is properly connected to the socket through
14
the power adapter.
If the POWER indicator is still off, contact an authorized maintenance
Step 2 tes. Then, check
SL indicator blinks for a long time, perform further checks as
1.
to the connections between the telephone lines and the
2.
agnetic or electric fields. Replace
tor still blinks and does not turn solid on, contact your
Step 3
2.
ert the network cable or
r.
Step 4
whether
age.
2. e Computer Management window,
3.
s to view the information about the network adapter
er
Step 5 er name and user password that
ame and the user password are provided by your network
operator.
center.
After powering on the terminal, wait for about three minu
whether the ADSL indicator on the terminal is solid on.
If the AD
follows:
Ensure that telephone lines are properly connected. Pay special
attention
splitter.
Ensure that the terminal or telephone lines are far from the electric
appliances that generate strong m
telephone lines when necessary.
If the ADSL indica
network operator.
Check whether the LAN indicator of the terminal is on.
If the LAN indicator is off, perform further checks as follows:
1. Ensure that the network adapter of the computer is enabled.
Ensure that the network cable between the terminal and the computer
is properly connected. Remove and then ins
replace the network cable when necessary.
If the LAN indicator is still off, contact an authorized maintenance cente
Check whether the driver for the network adapter is properly installed.
Take a computer that runs Windows XP as an example. To check
the driver for the network adapter is installed, do as follows:
1. On the desktop, right-click My Computer, and then choose Man
In the navigation tree of th
choose Device Manager.
In the right pane of the Computer Management window, click
Network adapter
of the computer.
If no network adapter is found or if a question mark (?) or an exclamation
mark (!) is displayed next to the icon of the network adapter, you can inf
that the driver for the network adapter is not properly installed. In this
case, re-install the driver for the network adapter of the computer.
Ensure that you have entered the correct us
are required by the PPP dial-up software.
The user n
15
Step 6 Check whether you can use the PPP dial-up software to dial successfully.
If you cannot use the PPP dial-up software to dial successfully, perform
further checks as follows:
1. Stop the PPP dial-up software and then power off the terminal. After
five minutes, power on the terminal, and then use the PPP dial-up
software to dial again.
2. Restore the default settings of the terminal.
If the problem persists, contact your network operator.
Step 7 Check whether the proxy server of the Web browser is correctly
configured. Take the Internet Explorer installed on a computer that runs
Windows XP as an example. To check whether the proxy server of the
Web browser is correctly configured, do as follows:
1. Launch the Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings group box, click LAN
Settings.
5. In the Proxy server group box of the Local Area Network (LAN)
Settings dialog box, ensure that the Use a proxy server for your
LAN (These settings will not apply to dial-up or VPN
connections). check box is cleared.
Step 8 Try to access multiple Web sites to check whether the terminal can access
these Web sites.
If the terminal still cannot access Web sites, contact your network service
provider.
What can I do if Web pages often cannot be displayed during Web page browsing
and can be displayed after the terminal is restarted?
Step 1 Ensure that the terminal and other devices, such as telephones or fax
machines, are connected to telephone lines through a splitter.
For details about how to install a splitter, see the related description in the
manual.
Step 2 Ensure that telephone lines are properly connected.
If the telephone lines are improperly connected, the stability of the
network connection is affected.
Step 3 Check the positions of your terminal and your computer. Ensure that they
are far from electric appliances, such as microwave ovens, refrigerators,
or cordless telephones, that generate strong magnetic or electric fields.
If the problem persists, contact your service provider.
16
What can I do if sometimes the terminal cannot access the Internet through a WLAN
connection or if the WLAN connection is unsteady?
Step 1 Check the positions of your terminal and your computer. Ensure that they
are far from the electric appliances, such as microwave ovens,
refrigerators, or cordless telephones, that generate strong magnetic or
electric fields.
Step 2 Place your terminal in an open area.
Although radio signals can pass through obstacles, the transmission
effects of WLAN radio signals are affected if radio signals pass through
too many obstacles, such as cement or wooden walls.
Step 3 Place your computer close to your terminal.
If your computer is far from your terminal, the effects of the WLAN are
affected.
Step 4 Place your terminal and computer in another direction.
Step 5 Do not use your terminal to access the WLAN during thunderstorms.
After a broadband terminal is installed, does Internet access degrade call quality or
do telephone calls lower the Internet access rate?
No. The terminal uses the frequency division multiplexing (FDM) and splitter
technologies to separate voice signals from data signals. Although the two types of
signals are transmitted through one telephone line, they are carried by different
frequency bands. Therefore, they do not interfere with each other. In this case, you
can make a telephone call and access the Internet simultaneously, without degrading
call quality or lowering the Internet access rate.
17
7 Appendix
7.1 Indicators
Indicator Status Description
Solid on The HG521 is powered on. POWER
Off The HG521 is powered off.
Blinking The HG521 is being activated.
Solid on The HG521 is activated.
ADSL
Off The HG521 is powered off.
Blinking z The HG521 works in routing mode.
z The WAN connection is set up.
z Data is being transmitted.
Solid on z The HG521 works in routing mode.
z The WAN connection is set up.
z No data is being transmitted.
INTERNET
Off z The HG521 works in bridge mode or in routing
mode.
z No WAN connection is set up.
Blinking Data is being transmitted through the Ethernet
interface.
Solid on The Ethernet connection is set up.
LAN
Off The Ethernet connection is not set up.
Blinking z The wireless network function is enabled.
z Data is being transmitted through the WLAN.
Solid on z The wireless network function is enabled.
z No data is being transmitted through the WLAN.
WLAN
Off The wireless network function is disabled.
18
7.2 Interfaces and Buttons
Interface or
Button
Description
POWER It is used to connect the power adapter.
LAN It is used to connect to the Ethernet interface on the computer.
RESET You can press and hold the RESET button for over six seconds
to restore the default settings of the HG521.
Note: After you restore the default settings, your customized
data is lost. Therefore, use this function with caution.
ADSL It is used to connect to the MODEM interface on the splitter.
It is the power switch and is used to power on or power off the
HG521.
7.3 Default Settings
Parameter Setting
IP address of the LAN interface 192.168.1.1
Subnet mask of the LAN interface 255.255.255.0
User name used for logging in to the Web-based
configuration utility
admin
Password used for logging in to the Web-based
configuration utility
admin
DHCP server function Enable
Wireless network function Enable
7.4 Technical Specifications
Item Specification
Power supply for the HG521 5 V DC, 1 A
Power consumption < 5 W
Ambient temperature for operation 0°C to 40°C (32℉ to 104℉)
19
Item Specification
Relative humidity for operation 5% to 95% (non-condensing)
Dimensions (L × W × H) 118.4mm%40.4mm %90.3mm
Weight About 115 g
ADSL standards z ITU G.992.1 (G.dmt) Annex A
z ITU G.994.1 (G.hs)
z ANSI T1.413 Issue 2
ADSL2 standard ITU G.992.3 (G.dmt.bis) Annex A
ADSL2+
standard
ITU G.992.5 Annex A
Standards
WLAN standard 802.11b , 802.11g and 802.11n (2.4GHz)
G.dmt
T1.413
z Maximum downlink rate: 8 Mbit/s
z Maximum uplink rate: 896 kbit/s
DSL
transmission
rates G.992.5
(ADSL2+)
z Maximum downlink rate: 24 Mbit/s
z Maximum uplink rate: 1024 kbit/s
802.11b 1 Mbit/s, 2 Mbit/s, 5.5 Mbit/s, and 11
Mbit/s
802.11g 6 Mbit/s, 12 Mbit/s, 18 Mbit/s, 24 Mbit/s,
36 Mbit/s, 48 Mbit/s, and 54 Mbit/s
Wireless
transmission
rates
802.11n z Transmission rate：6 Mbit/s, 6.5 Mbit/s,
13 Mbit/s, 13.5 Mbit/s, 19.5 Mbit/s, 26
Mbit/s, 27 Mbit/s, 39 Mbit/s, 40.5
Mbit/s, 52 Mbit/s, 54 Mbit/s, 58.5
Mbit/s, 65 Mbit/s, 81 Mbit/s, 108
Mbit/s, 121.5 Mbit/s and 135 Mbit/s
z Reception rate：6 Mbit/s, 6.5 Mbit/s, 13
Mbit/s, 13.5 Mbit/s, 19.5 Mbit/s, 26
Mbit/s, 27 Mbit/s, 39 Mbit/s, 40.5
Mbit/s, 52 Mbit/s, 54 Mbit/s, 58.5
Mbit/s, 65 Mbit/s, 78 Mbit/s, 81 Mbit/s,
104 Mbit/s, 108 Mbit/s, 117 Mbit/s,
121.5 Mbit/s, 130 Mbit/s, 135 Mbit/s,
162 Mbit/s, 216 Mbit/s, 243 Mbit/s,
270 Mbit/s and 300 Mbit/s
20
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
www.huawei.com
Part Number: 202134

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