Huawei Technologies HG523V1 Home Gateway User Manual
Huawei Technologies Co.,Ltd Home Gateway
User Manual
HUAWEI HG523 Home Gateway User Guide HUAWEI TECHNOLOGIES CO., LTD. HUAWEI HG523 Home Gateway V100R001 User Guide Issue 01 Date 2010-09-13 Part Number 202134 Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.com Email: terminal@huawei.com Copyright © Huawei Technologies Co., Ltd. 2010. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. The product described in this manual may include copyrighted software of Huawei Technologies Co., Ltd and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses. Trademarks and Permissions , and Technologies Co., Ltd. are trademarks or registered trademarks of Huawei Other trademarks, product, service and company names mentioned are the property of their respective owners. Notice Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers. Thus the descriptions herein may not exactly match the product or its accessories you purchase. Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation. NO WARRANTY THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS’’. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS. Import and Export Regulations Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein. Contents 1 Warnings and Precautions ....................................................................... 1 2 Connecting the Cables and Getting Started............................................ 7 2.1 Connecting the Cables..................................................................................7 2.2 Getting Started .............................................................................................8 3 Setting the Network-Access Parameters ................................................. 8 3.1 Accessing the Network Through the Embedded PPP Dial-Up Software on the HG523 ...........................................................................................................8 3.2 Accessing the Network Through the PPP Dial-Up Software on Your Computer .............................................................................................................9 4 Configuring the Wireless Network Connection.................................... 10 5 Configuring the HG523 .......................................................................... 12 5.1 Changing the Administrator Password Used for Logging In to the Web-Based Configuration Utility ......................................................................12 5.2 Enabling or Disabling the Wireless Network Function ..............................12 5.3 Changing the Wireless Network Name and the Access Password .............13 5.4 Changing the IP Address Used for Logging In to the Web-Based Configuration Utility .........................................................................................13 5.5 Restoring Default Settings..........................................................................13 6 FAQs......................................................................................................... 14 7 Appendix.................................................................................................. 17 7.1 Indicators....................................................................................................17 7.2 Interfaces and Buttons................................................................................18 7.3 Default Settings..........................................................................................18 7.4 Technical Specifications.............................................................................19 ii 1 Warnings and Precautions To use the device properly and safely, read these warnings and precautions carefully and strictly observe them during operation. Unless otherwise specified, the term "device" refers to the device and its accessories. Basic Requirements During storage, transportation, and operation of the device, keep it dry and prevent it from colliding with other objects. Do not dismantle the device. In case of any fault, contact an authorized service center for assistance or repair. Without authorization, no organization or individual can change the mechanical, safety, or performance design of the device. When using the device, observe all applicable laws and regulations and respect the legal rights of other people. Environmental Requirements for Using the Device Before connecting and disconnecting cables, stop using the device, and then disconnect it from the power supply. Ensure that your hands are dry during operation. Keep the device far from sources of heat and fire, such as a heater or a candle. Keep the device far from electronic appliances that generate strong magnetic or electric fields, such as a microwave oven or a refrigerator. Place the device on a stable surface. Place the device in a cool and well-ventilated indoor area. Do not expose the device to direct sunlight. Use the device in an area with a temperature ranging from 0°C to 40°C. Do not block the openings on the device with any object. Reserve a minimum space of 10 cm around the device for heat dissipation. Do not place any object (such as a candle or a water container) on the device. If any foreign object or liquid enters the device, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center. z During thunderstorms, power off the device, and then remove all the cables connected to it to prevent it from getting damaged due to lightning strikes. Precautions for Using Wireless Devices When using the device, ensure that the antenna of the device is at least 20 cm away from all persons. Do not use the device where using wireless devices is prohibited or may cause interference or danger. The radio waves generated by the device may interfere with the operation of electronic medical devices. If you are using any electrical medical device, contact its manufacturer for the restrictions on the use of the device. Do not take the device into operating rooms, intensive care units (ICUs), or coronary care units (CCUs). Areas with Inflammables and Explosives Do not use the device where inflammables or explosives are stored, for example, in a gas station, oil depot, or chemical plant. Otherwise, explosions or fires may occur. In addition, follow the instructions indicated in text or symbols. Do not store or transport the device in the same box as inflammable liquids, gases, or explosives. Accessory Requirements Use only the accessories supplied or authorized by the device manufacturer. Otherwise, the performance of the device may get affected, the warranty for the device or the laws and regulations related to telecommunications terminals may become null and void, or an injury may occur. Do not use the power adapter if its cable is damaged. Otherwise, electric shocks or fires may occur. Ensure that the power adapter meets the specifications indicated on the device nameplate. Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and it is tested and approved according to national or local standards. Safety of Children Keep the device and its accessories out of the reach of children. Otherwise, they may damage the device and its accessories by mistake, or they may swallow the small components of the device, causing suffocation or other dangerous situations. Maintenance If the device is not used for a long time, power it off, and then remove all the cables connected to it. If any exception occurs, for example, if the device emits any smoke or unusual sound or smell, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center. Do not trample, pull, or overbend any cable. Otherwise, the cable may get damaged, causing malfunction of the device. Before cleaning the device, stop using it, power it off, and then remove all the cables connected to it. Use a clean, soft, and dry cloth to clean the device shell. Do not use any cleaning agent or spray to clean the device shell. Environmental Protection Do not dispose of the device and the accessories in a garbage can. Dispose of the device according to the local regulations on disposing of packing materials, exhausted batteries and abandoned devices, and support the recycling activity. Disposal and Recycling Information This symbol on the device (and any included batteries) indicates that the device (and any included batteries) should not be disposed of as normal household garbage. Do not dispose of your device or batteries as unsorted municipal waste. The device (and any batteries) should be handed over to a certified collection point for recycling or proper disposal at the end of its life. For more detailed information about the recycling of the device or batteries, contact your local city office, the household waste disposal service, or the retail store where you purchased this device. The disposal of this device is subject to the Waste from Electrical and Electronic Equipment (WEEE) Directive of the European Union. The purpose for separating WEEE and batteries from other waste is to minimize any environmental impact and health hazard due to the presence of hazardous substances. Reduction of Hazardous Substances This device is compliant with the EU Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more information about the REACH compliance of the device, visit the Web site www.huaweidevice.com/certification. You are recommended to visit the Web site regularly for up-to-date information. EU Regulatory Conformance This device should be installed and operated with a minimum distance of 20 cm between the antenna and all persons. Български: С настоящето Huawei Technologies Co., Ltd. декларира, че този уред съответства на основните изисквания и другите разпоредби на Директива 1999/5/EC. Česky: Huawei Technologies Co., Ltd., tímto prohlašuje, že toto zařízení je ve shodě se základními požadavky a dalšími souvisejícími opatřeními směrnice 1999/5/EC. Dansk: Huawei Technologies Co., Ltd. erklærer hermed at denne enhed er i overensstemmelse med de obligatoriske krav og andre relevante bestemmelser i direktiv 1999/5/EF. Nederlands: Hierbij verklaart Huawei Technologies Co., Ltd. dat dit apparaat in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EC. English: Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Eesti: Käesolevaga kinnitab Huawei Technologies Co., Ltd., et see seade vastab Direktiivi 1999/5/EÜ põhinõudmistele ja teistele asjakohastele määrustele. Suomi: Huawei Technologies Co., Ltd. vakuuttaa täten, että tämä laite on yhdenmukainen direktiivin 1999/5/EY olennaisten vaatimusten ja direktiivin muiden asiaankuuluvien lausumien kanssa. Français (Européen) : Le fabricant déclare que ce produit est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Deutsch: Huawei Technologies Co., Ltd. erklärt hiermit, dass dieses Produkt die erforderlichen Bestimmungen und andere relevante Verordnungen der Richtlinie 1999/5/EG einhält. Ελληνικά: Δια της παρούσης η Huawei Technologies Co., Ltd. δηλώνει ότι αυτή η συσκευή συμμορφώνεται με τις βασικές απαιτήσεις και άλλες σχετικές διατάξεις της οδηγίας 1999/5/Ε.Κ. Magyar: Jelen nyilatkozaton keresztül a Huawei Technologies Co., Ltd. kijelenti, hogy a készülék megfelel az EC/5/1999 Irányelv összes lényeges követelményének és vonatkozó előírásának. Gaeilge: Fograíonn Huawei Technologies Co., Ltd leis seo go bhfuil an fheiste seo i gcomhlíonadh leis na fíor-riachtanais agus na forálacha eile maidir le Treoir 1999/5/AE. Italiano: Col presente documento, Huawei Technologies Co., Ltd. dichiara che questo dispositivo è conforme ai requisiti essenziali e alle altre disposizioni applicabili della Direttiva 1999/5/CE. Latviski: Ar šo Huawei Technologies Co., Ltd. paziņo, ka šī ierīce atbilst Direktīvas 1999/5/EC pamatprasībām un piemērojamajiem nosacījumiem. Lietuviškai: Šiuo Huawei Technologies Co., Ltd. praneša, kad šis įtaisas atitinka Direktyvos 1999/5/EC pagrindinius reikalavimus ir taikomas sąlygas. Malti: Hawnhekk, Huawei Technologies Co., Ltd. tiddikjara li dan it-tagħmir hu konformi mal-ħtiġijiet essenzjali u provvedimenti rilevanti oħrajn ta’ Direttiva 1999/5/KE. Polski: Wymieniona w tym dokumencie firma Huawei Technologies Co., Ltd. deklaruje, że niniejsze urządzenie spełnia zasadnicze wymagania w zakresie zgodności oraz inne odnośne postanowienia Dyrektywy 1999/5/EC. Português (Europeu) : Deste modo, a Huawei Technologies Co., Ltd. declara que este dispositivo está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999/5/CE. Română: Prin prezenta Huawei Technologies Co., Ltd. declară că acest dispozitiv este conform cu cerinţele esenţiale şi alte prevederi relevante ale directivei 1999/5/CE. Slovenčina: Huawei Technologies Co., Ltd. týmto vyhlasuje, že zariadenie je v súlade so základnými požiadavkami a inými relevantnými predpismi Smernice 1999/5/ES. Slovenščina: Huawei Technologies Co., Ltd. izjavlja, da je ta naprava v skladu z bistvenimi zahtevami in drugimi ustreznimi določbami Direktive 1999/5/ES. Español (Europeo) : Con el presente documento, Huawei Technologies Co., Ltd. declara que este dispositivo cumple con los requisitos esenciales y con las demás disposiciones correspondientes de la Directiva 1999/5/CE. Svenska: Huawei Technologies Co., Ltd. förklarar härmed att denna produkt överensstämmer med de grundläggande kraven och andra relevanta föreskrifter i direktiv 1999/5/EG. For the declaration of conformity, visit the Web site www.huaweidevice.com/certification. Notice: Observe the national local regulations in the location where the device is to be used. This device may be restricted for use in some or all member states of the European Union (EU). Notice: This device may be operated in all member states of the EU. France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz. Italy: For private use, a general authorisation is required if WAS/RLAN's are used outside own premises. For public use, a general authorisation is required. Luxembourg: General authorisation required for network and service supply. Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund. Federal Communications Commission (FCC) Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with part 68 of the FCC Rules. This device should be installed and operated with a minimum distance of 20 cm between the antenna and all persons. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications made to this device not expressly approved by Huawei Technologies Co., Ltd. may void the FCC authorization to operate this device. 2 Connecting the Cables and Getting Started 2.1 Connecting the Cables RESET POWER The following figure shows how to connect the cables of the HG523. LAN1 LAN2 LAN1 LAN2 ADSL MODEM #### LINE #### #### 1. Power adapter 2. Computer PHONE 3. Telephone jack on the wall If the wireless network function is used on the HG523 for the network access, you do not need to connect the cables. 2.2 Getting Started To power on the HG523, press the power button on the top of the HG523. After you power on the HG523, the ADSL indicator blinks (for less than three minutes), which indicates that the HG523 is being activated. Later, the ADSL indicator turns solid on. The POWER indicator is also solid on, which indicates that the HG523 is working properly. 3 Setting the Network-Access Parameters By configuring the HG523 and your computer, you can choose any of the following methods to surf the Internet: Accessing the Network Through the Embedded PPP Dial-Up Software on the HG523 Accessing the Network Through the PPP Dial-Up Software on Your Computer 3.1 Accessing the Network Through the Embedded PPP Dial-Up Software on the HG523 If you select this method for accessing the network, the HG523 starts to set up a dial-up connection automatically after the startup. You can access the network after you power on your computer. You do not need to install any special dial-up software on your computer or perform dial-up operations on your computer. To configure the HG523 and your computer for the network access, do as follows: Step 1 Log in to the Web-based configuration utility of the HG523. 1. Launch the Internet Explorer on your computer. Enter http://192.168.1.1 in the address bar, and then press Enter. 2. In the displayed dialog box, enter the user name and the password, and then click OK. By default, both the user name and the password are admin. After the user name and the password are verified, you can access the Web-based configuration utility. Step 2 Enable the embedded dial-up function. 1. In the navigation tree on the left of the Web-based configuration utility, choose Basic > WAN. 2. Click New. 3. Select Enable check box for WAN connection. 4. Enter the VPI and VCI that are provided by the network operator in the VPI/VCI text boxes. 5. Select INTERNET from the Service list drop-down combo box. Select Route from the Connection mode drop-down combo box. Select PPPoE option button for Connection type. Select Enable check box for NAT. Enter the user name and password that are provided by the network operator in the User name and Password text boxes, and keep the default settings of other parameters. 10. Click Submit to save the settings. 6. 7. 8. 9. After you complete the preceding settings, you can surf the Internet. You need to perform the preceding operations on a computer once only. The next time when you power on your computer, you can surf the Internet without any configuration. 3.2 Accessing the Network Through the PPP Dial-Up Software on Your Computer If you select this method for accessing the network, you need to install and configure the dial-up software on your computer. In addition, you need to perform dial-up operations on your computer upon each startup. To configure the HG523 and your computer for the network access, do as follows: Step 1 Set the working mode of the HG523 to Bridge. For details, refer to the procedure for enabling the embedded dial-up function described in Step 2 in section 3.1 "Accessing the Network Through the Embedded PPP Dial-Up Software on the HG523." Note that Bridge is selected from the Mode drop-down combo box. Step 2 Install and configure the PPP dial-up software on your computer. The PPP dial-up software is pre-installed on certain computer operating systems. To create a dial-up connection, do as follows (taking the Windows XP operating system as an example): 1. Choose Start > All Programs > Accessories > Communications > Network Connections. 2. Click Create a new connection in Network Tasks to display the New Connection Wizard window, and then click Next. 3. Select Connect to the Internet, and then click Next. 4. Select Set up my connection manually, and then click Next. 5. Select Connect using a broadband connection that requires a user name and password, and then click Next. 6. Enter the name (as desired) of the dial-up connection in ISP Name, and then click Next. 7. Select Anyone's use or My use only, and then click Next. 8. Enter the user name and password provided by the network operator and used for the dial-up connection, and then click Next. 9. Select Add a shortcut to this connection to my desktop, and then click Finish. An icon for the dial-up connection is displayed on the desktop of your computer. You need to perform the preceding operations only once for creating a network connection. After the network connection is created, to access the network, double-click the icon for the dial-up connection, and then click Connect in the displayed dialog box. 4 Configuring the Wireless Network Connection If a wireless network adapter is installed on your computer, you can connect you computer to the HG523 through a wireless connection. The hardware installation methods and driver installation methods of wireless network adapters provided by different companies vary from each other. For details, see the installation guide provided by the wireless network adapter provider. After the installation of a wireless network adapter, you need to configure the wireless network connection on your computer. You can configure the wireless network connection through the software provided with the wireless network adapter. If the Windows XP operating system is used, you can also configure the wireless network connection through the wireless configuration software provided by Windows XP. To configure the wireless network connection, do as follows (taking the Windows XP operating system as an example): Step 1 Log in to the Web-based configuration utility. 1. Launch the Internet Explorer on your computer. Enter http://192.168.1.1 in the address bar, and then press Enter. 2. In the displayed dialog box, enter the user name and the password, and then click OK. By default, both the user name and the password are admin. Step 2 Set the wireless network name and access password of the HG523. To set the wireless network name and the access password, do as follows (taking the authentication type WPA-PSK as an example): 1. In the navigation tree on the left of the Web-based configuration utility, choose Basic > LAN > WLAN. 2. Select the Enable WLAN check box. 3. Select the SSID1 from the SSID index drop-down combo box. 10 4. 5. 6. 7. 8. 9. Step 3 Enter a wireless network name in the SSID text box. Select the Enalbe option box of SSID. Select WPA-PSK from the Security drop-down combo box. Enter an access password in the WPA pre-shared key text box. Select AES from the WPA encryption drop-down combo box. Click Submit to save the settings. Enable the wireless configuration service provided by Windows XP. 1. Right-click My Computer, and then choose Manage from the shortcut menu. 2. In the Computer Management window, choose Computer Management (Local) > Services and Applications >Services. 3. From the services listed in the right pane of the Computer Management window, right-click Wireless Zero Configuration, and then choose Properties from the shortcut menu. 4. In the Wireless Zero Configuration Properties (Local Computer) dialog box, check whether Service status is Started. If not, click the Start button. 5. Click OK to close the dialog box. Then, close the Computer Management window. Step 4 Configure the wireless network connection on your computer. 1. Choose Start > All Programs > Accessories > Communications > Network Connections. 2. In the Network Connections window, right-click Wireless Network Connection to display a shortcut menu, and then choose Properties from the shortcut menu. 3. In the Wireless Network Connection Properties dialog box, select Wireless Networks. 4. Select Use Windows to configure my wireless network settings. 5. Click View Wireless Networks. 6. Select the wireless network that is configured in Step 2, and then click Connect in the lower right corner of the window. 7. In the displayed dialog box, enter the access password that is preset in Step 2, and then click Connect. After the password is verified, Connected appears on the icon of the wireless network in the wireless network list, which indicates that the computer is connected to the HG523 through a wireless connection. 8. Close the Wireless Network Connection dialog box. 9. In the Wireless Network Connection Properties dialog box, click OK. 11 5 Configuring the HG523 5.1 Changing the Administrator Password Used for Logging In to the Web-Based Configuration Utility For safety reasons or to make the password easy to remember, you can change the administrator password for login after logging in to the Web-based configuration utility. To change the password, do as follows: Step 1 Log in to the Web-based configuration utility. Step 2 Choose Maintenance > Account in the navigation tree to display the system management page. Step 3 Select the admin from the User name drop-down combo box. Step 4 Enter the Current password in the Current Password text box. Enter the new password in the New Password text box. Then enter the new password again in the Confirm password text box for confirmation. Step 5 Click Submit to save the settings. After you change the password successfully, the current page jumps to the page for logging in to the Web-based configuration utility. To log in to the Web-based configuration utility, enter the new password, and then click OK. If you forget the user name or password that has been changed, you can restore the default settings of the HG523 by pressing and holding the RESET button for over six seconds. Then, the user name and password that are used for logging in to the Web-based configuration utility are restored to default values. After you restore the default settings, however, your customized data is lost. Therefore, use this function with caution. 5.2 Enabling or Disabling the Wireless Network Function The WLAN indicator shows whether the wireless network function is enabled. you can enable or disable the wireless network function through the Web-based configuration utility, do as follows: Step 1 Log in to the Web-based configuration utility. Step 2 In the navigation tree on the left, choose Basic > LAN > WLAN. 12 Step 3 Select the Enable WLAN combo box or not. Step 4 Click Submit to save the settings. 5.3 Changing the Wireless Network Name and the Access Password To change the name and access password for the wireless network, do as follows (taking the authentication type WPA-PSK as an example): Step 1 Log in to the Web-based configuration utility. Step 2 In the navigation tree on the left, choose Basic > LAN > WLAN. Step 3 Enter a wireless network name in the SSID text box. Step 4 Select WPA-PSK from the Security drop-down combo box. Step 5 Enter an access password in the WPA Pre-Shared Key text box. Step 6 Select AES from the WPA encryption drop-down combo box. Step 7 Click Submit to save the settings. 5.4 Changing the IP Address Used for Logging In to the Web-Based Configuration Utility To make the login IP address easy to remember, you can change the IP address after logging in to the Web-based configuration utility. To change the IP address, do as follows: Step 1 Choose Basic > LAN > DHCP in the navigation tree to display the LAN settings page. Step 2 Enter a new IP address as desired in the IP Address text box. Then, enter a subnet mask in Subnet Mask. Step 3 Click Submit to save the settings. To log in to the Web-based configuration utility after you change the IP address successfully, you need to launch the Internet Explorer, and then enter the new IP address in the address bar. Ensure that the IP address of the computer is in the same network segment as that of the HG523 so that the computer can access the Web-based configuration utility. 5.5 Restoring Default Settings You can quickly restore the default settings of the HG523 by pressing the RESET button on the rear panel. To restore the default settings, press and hold the RESET 13 button for over six seconds after the HG523 is powered on, and then release the button. In addition, you can restore the default settings of the HG523 through the Web-based configuration utility. To restore the default settings through the Web-based configuration utility, do as follows: Step 1 Log in to the Web-based configuration utility, and then choose Maintenance > Device in the navigation tree to display the reboot page. Step 2 Select Reset. Step 3 Click Restore Default Settings. After the preceding operations,the page jumps to the login page. You can log in to the Web-based configuration utility by entering the default user name and password that are admin. 6 FAQs How can I quickly restore the default settings of the terminal? To restore the default settings, press and hold the RESET button on the rear panel for over six seconds after the HG523 is powered on, and then release the button. What can I do if I cannot access the Internet through the terminal? Step 1 Check whether the POWER indicator on the terminal is solid on. If the POWER indicator is off, perform further checks as follows: 1. Ensure that the terminal is turned on. 2. Ensure that electricity comes from the socket and that the power input from the socket meets the requirements described on the label of the terminal power adapter. If the voltage is unsteady, for example, if the voltage is too high or too low, do not use the terminal. Wait until the voltage restores to its normal level, and then use the terminal. 3. Ensure that the terminal is properly connected to the socket through the power adapter. If the POWER indicator is still off, contact an authorized maintenance center. Step 2 After powering on the terminal, wait for about three minutes. Then, check whether the ADSL indicator on the terminal is solid on. If the ADSL indicator blinks for a long time, perform further checks as follows: 1. Ensure that telephone lines are properly connected. Pay special attention to the connections between the telephone lines and the splitter. 14 2. Ensure that the terminal or telephone lines are far from the electric appliances that generate strong magnetic or electric fields. Replace telephone lines when necessary. If the ADSL indicator still blinks and does not turn solid on, contact your network operator. Step 3 Check whether the LAN indicator of the terminal is on. If the LAN indicator is off, perform further checks as follows: 1. Ensure that the network adapter of the computer is enabled. 2. Ensure that the network cable between the terminal and the computer is properly connected. Remove and then insert the network cable or replace the network cable when necessary. If the LAN indicator is still off, contact an authorized maintenance center. Step 4 Check whether the driver for the network adapter is properly installed. Take a computer that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows: 1. On the desktop, right-click My Computer, and then choose Manage. 2. In the navigation tree of the Computer Management window, choose Device Manager. 3. In the right pane of the Computer Management window, click Network adapters to view the information about the network adapter of the computer. If no network adapter is found or if a question mark (?) or an exclamation mark (!) is displayed next to the icon of the network adapter, you can infer that the driver for the network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer. Step 5 Ensure that you have entered the correct user name and user password that are required by the PPP dial-up software. The user name and the user password are provided by your network operator. Step 6 Check whether you can use the PPP dial-up software to dial successfully. If you cannot use the PPP dial-up software to dial successfully, perform further checks as follows: 1. Stop the PPP dial-up software and then power off the terminal. After five minutes, power on the terminal, and then use the PPP dial-up software to dial again. 2. Restore the default settings of the terminal. If the problem persists, contact your network operator. Step 7 Check whether the proxy server of the Web browser is correctly configured. Take the Internet Explorer installed on a computer that runs 15 Windows XP as an example. To check whether the proxy server of the Web browser is correctly configured, do as follows: 1. 2. 3. 4. Launch the Internet Explorer. Choose Tools > Internet Options. In the Internet Options dialog box, click the Connections tab. In the Local Area Network (LAN) settings group box, click LAN Settings. 5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog box, ensure that the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). check box is cleared. Step 8 Try to access multiple Web sites to check whether the terminal can access these Web sites. If the terminal still cannot access Web sites, contact your network service provider. What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted? Step 1 Ensure that the terminal and other devices, such as telephones or fax machines, are connected to telephone lines through a splitter. For details about how to install a splitter, see the related description in the manual. Step 2 Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. Step 3 Check the positions of your terminal and your computer. Ensure that they are far from electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields. If the problem persists, contact your service provider. What can I do if sometimes the terminal cannot access the Internet through a WLAN connection or if the WLAN connection is unsteady? Step 1 Check the positions of your terminal and your computer. Ensure that they are far from the electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields. Step 2 Place your terminal in an open area. Although radio signals can pass through obstacles, the transmission effects of WLAN radio signals are affected if radio signals pass through too many obstacles, such as cement or wooden walls. 16 Step 3 Place your computer close to your terminal. If your computer is far from your terminal, the effects of the WLAN are affected. Step 4 Place your terminal and computer in another direction. Step 5 Do not use your terminal to access the WLAN during thunderstorms. After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet simultaneously, without degrading call quality or lowering the Internet access rate. 7 Appendix 7.1 Indicators Indicator POWER ADSL INTERNET Status Description Solid on The HG523 is powered on. Off The HG523 is powered off. Blinking The HG523 is being activated. Solid on The HG523 is activated. Off The HG523 is powered off. Blinking Solid on Off The HG523 works in routing mode. The WAN connection is set up. Data is being transmitted. The HG523 works in routing mode. The WAN connection is set up. No data is being transmitted. The HG523 works in bridge mode or in routing mode. No WAN connection is set up. 17 Indicator Status Description LAN Blinking Data is being transmitted through the Ethernet interface. Solid on The Ethernet connection is set up. Off The Ethernet connection is not set up. Blinking WLAN Solid on Off The wireless network function is enabled. Data is being transmitted through the WLAN. The wireless network function is enabled. No data is being transmitted through the WLAN. The wireless network function is disabled. 7.2 Interfaces and Buttons Interface or Button Description POWER It is used to connect the power adapter. LAN It is used to connect to the Ethernet interface on the computer. RESET You can press and hold the RESET button for over six seconds to restore the default settings of the HG523. Note: After you restore the default settings, your customized data is lost. Therefore, use this function with caution. ADSL It is used to connect to the MODEM interface on the splitter. It is the power switch and is used to power on or power off the HG523. 7.3 Default Settings Parameter Setting IP address of the LAN interface 192.168.1.1 Subnet mask of the LAN interface 255.255.255.0 User name used for logging in to the Web-based configuration utility admin 18 Parameter Setting Password used for logging in to the Web-based configuration utility admin DHCP server function Enable Wireless network function Enable 7.4 Technical Specifications Item Specification Entire-device power supply 12 V DC, 0.5 A Entire-device power consumption <6W Ambient temperature for operation 0°C to 40°C (32℉ to 104℉) Relative humidity for operation 5% to 95%, non-condensing Dimensions (L × W × H) 118.4mm × 40.4mm × 90.3mm Weight About 117 g Standards ADSL standards DSL transmission rates ITU G.992.1 (G.dmt) Annex A ITU G.994.1 (G.hs) ANSI T1.413 Issue 2 ADSL2 standard ITU G.992.3 (G.dmt.bis) Annex A ADSL2+ standard ITU G.992.5 Annex A WLAN standard 802.11b , 802.11g and 802.11n (2.4GHz) G.dmt T1.413 G.992.5 (ADSL2+) 19 Maximum downlink rate: 8 Mbit/s Maximum uplink rate: 896 kbit/s Maximum downlink rate: 24 Mbit/s Maximum uplink rate: 1024 kbit/s Item Wireless transmission rates Specification 802.11b 1 Mbit/s, 2 Mbit/s, 5.5 Mbit/s, and 11 Mbit/s 802.11g 6 Mbit/s, 12 Mbit/s, 18 Mbit/s, 24 Mbit/s, 36 Mbit/s, 48 Mbit/s, and 54 Mbit/s 802.11n (with a 1T1R antenna used) 6 Mbit/s, 6.5 Mbit/s, 13.0 Mbit/s, 13.5 Mbit/s, 19.5 Mbit/s, 26.0 Mbit/s, 27.0 Mbit/s, 39.0 Mbit/s, 40.5 Mbit/s, 52.0 Mbit/s, 54.0 Mbit/s, 58.5 Mbit/s, 65.0 Mbit/s, 81.0 Mbit/s, 121.5 Mbit/s, and 135.0 Mbit/s 20 HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.com
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