Huawei Technologies HG532S Home Gateway User Manual
Huawei Technologies Co.,Ltd Home Gateway
User Manual
HG532s Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.
HG532s Home Gateway
V100R001
User Guide
Issue 01
Date 2012-04-09
Part Number 202489
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huaweidevice.com
Email: mobile@huawei.com
Copyright © Huawei Technologies Co., Ltd. 2012. All
rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of Huawei
Technologies Co., Ltd and possible licensors. Customers shall not in any manner
reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse
engineer, lease, assign, or sublicense the said software, unless such restrictions are
prohibited by applicable laws or such actions are approved by respective copyright
holders under licenses.
Trademarks and Permissions
, , and
are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the property of
their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software
installed, capacities and settings of local network, and may not be activated or may be
limited by local network operators or network service providers. Thus the descriptions
herein may not exactly match the product or its accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any information or
specifications contained in this manual without prior notice or obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS’’. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR
CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE
SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and will
obtain all necessary governmental permits and licenses in order to export, re-export or
import the product mentioned in this manual including the software and technical data
therein.
Contents
1 Warnings and Precautions ....................................................... 1
2 Connecting the Cables and Getting Started ................................... 8
2.1 Connecting Cables ........................................................................ 8
2.2 Powering On the HG532s .............................................................. 9
3 Setting Network Access Parameters ............................................ 10
3.1 Logging in to the Web-Based Configuration Utility ....................... 10
3.2 Configuring a Wireless Account ................................................... 10
3.3 Configuring a Dial-Up Connection for Internet Access................... 11
4 Setting Up a Wireless Connection ............................................... 12
4.1 Setting up a Wireless Connection Using the WPS Button ....... 12
4.2 Setting up a Wireless Connection Manually ............................ 13
5 Configuring the HG532s ............................................................ 15
5.1 Changing the User Name and Password for the Web-Based
Configuration Utility ......................................................................... 15
5.2 Enabling or Disabling the Wireless Network Function ................... 15
Using the WLAN Button ............................................................ 16
Using the Web-Based Configuration Utility .................................. 16
5.3 Changing the Wireless Network Name and Password ..................... 16
5.4 Restoring Default Settings ........................................................... 17
5.5 Restarting the HG532s ................................................................ 18
6 FAQs ......................................................................................... 19
7 Technical Specifications .............................................................. 25
7.1 Indicators ................................................................................... 25
7.2 Ports and Buttons ........................................................................ 27
7.3 Default Settings .......................................................................... 29
7.4 Product Specifications ................................................................. 29
1
1 Warnings and Precautions
To use the device properly and safely, read these warnings and precautions
carefully and strictly observe them during operation. Unless otherwise specified,
the term "device" refers to the device and its accessories.
Basic Requirements
During storage, transportation, and operation of the device, keep it dry and
prevent it from colliding with other objects.
Do not dismantle the device. In case of any fault, contact an authorized
service center for assistance or repair.
Without authorization, no organization or individual can change the
mechanical, safety, or performance design of the device.
When using the device, observe all applicable laws and regulations and
respect the legal rights of other people.
Environmental Requirements for Using the Device
Before connecting and disconnecting cables, stop using the device, and
then disconnect it from the power supply. Ensure that your hands are dry
during operation.
Keep the device far from sources of heat and fire, such as a heater or a
candle.
Keep the device far from electronic appliances that generate strong
magnetic or electric fields, such as a microwave oven or a refrigerator.
Place the device on a stable surface.
Place the device in a cool and well-ventilated indoor area. Do not expose
the device to direct sunlight.
Use the device in an area with a temperature ranging from 0°C to 40°C.
Do not block the openings on the device with any object. Reserve a
minimum space of 10 cm around the device for heat dissipation.
Do not place any object (such as a candle or a water container) on the
device. If any foreign object or liquid enters the device, stop using the device
2
immediately, power it off, remove all the cables connected to it, and then
contact an authorized service center.
During thunderstorms, power off the device, and then remove all the cables
connected to it to prevent it from getting damaged due to lightning strikes.
Precautions for Using Wireless Devices
When using the device, ensure that the antenna of the device is at least 20
cm away from all persons.
Do not use the device where using wireless devices is prohibited or may
cause interference or danger.
The radio waves generated by the device may interfere with the operation of
electronic medical devices. If you are using any electrical medical device,
contact its manufacturer for the restrictions on the use of the device.
Do not take the device into operating rooms, intensive care units (ICUs), or
coronary care units (CCUs).
Areas with Inflammables and Explosives
Do not use the device where inflammables or explosives are stored, for
example, in a gas station, oil depot, or chemical plant. Otherwise,
explosions or fires may occur. In addition, follow the instructions indicated in
text or symbols.
Do not store or transport the device in the same box as inflammable liquids,
gases, or explosives.
Accessory Requirements
Use only the accessories supplied or authorized by the device manufacturer.
Otherwise, the performance of the device may get affected, the warranty for
the device or the laws and regulations related to telecommunications
terminals may become null and void, or an injury may occur.
Do not use the power adapter if its cable is damaged. Otherwise, electric
shocks or fires may occur.
Ensure that the power adapter meets the specifications indicated on the
device nameplate.
3
Ensure that the power adapter meets the requirements of Clause 2.5 in
IEC60950-1/EN60950-1 and it is tested and approved according to national
or local standards.
For pluggable device, the socket-outlet shall be installed near the device
and shall be easily accessible.
Safety of Children
Keep the device and its accessories out of the reach of children. Otherwise,
they may damage the device and its accessories by mistake, or they may
swallow the small components of the device, causing suffocation or other
dangerous situations.
Maintenance
If the device is not used for a long time, power it off, and then remove all the
cables connected to it.
If any exception occurs, for example, if the device emits any smoke or
unusual sound or smell, stop using the device immediately, power it off,
remove all the cables connected to it, and then contact an authorized
service center.
Do not trample, pull, or overbend any cable. Otherwise, the cable may get
damaged, causing malfunction of the device.
Before cleaning the device, stop using it, power it off, and then remove all
the cables connected to it.
Use a clean, soft, and dry cloth to clean the device shell. Do not use any
cleaning agent or spray to clean the device shell.
Disposal and Recycling Information
This symbol on the device (and any included batteries) indicates that
the device (and any included batteries) should not be disposed of as
normal household garbage. Do not dispose of your device or batteries
as unsorted municipal waste. The device (and any batteries) should
be handed over to a certified collection point for recycling or proper disposal at
the end of its life.
4
For more detailed information about the recycling of the device or batteries,
contact your local city office, the household waste disposal service, or the retail
store where you purchased this device.
The disposal of this device is subject to the Waste from Electrical and
Electronic Equipment (WEEE) Directive of the European Union. The purpose
for separating WEEE and batteries from other waste is to minimize any
environmental impact and health hazard due to the presence of hazardous
substances.
Reduction of Hazardous Substances
This device is compliant with the EU Registration, Evaluation, Authorisation
and Restriction of Chemicals (REACH) Regulation (Regulation No
1907/2006/EC of the European Parliament and of the Council) and the EU
Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC
of the European Parliament and of the Council). For more information about
the REACH compliance of the device, visit the Web
site www.huaweidevice.com/certification. You are recommended to visit the
Web site regularly for up-to-date information.
EU Regulatory Conformance
This device should be installed and operated with a minimum distance of 20
cm between the antenna and all persons.
Български: С настоящето Huawei Technologies Co., Ltd. декларира, че
този уред съответства на основните изисквания и другите разпоредби на
Директива 1999/5/EC.
Česky: Huawei Technologies Co., Ltd., tímto prohlašuje, že toto zařízení je ve
shodě se základními požadavky a dalšími souvisejícími opatřeními směrnice
1999/5/EC.
Dansk: Huawei Technologies Co., Ltd. erklærer hermed at denne enhed er i
overensstemmelse med de obligatoriske krav og andre relevante
bestemmelser i direktiv 1999/5/EF.
Nederlands: Hierbij verklaart Huawei Technologies Co., Ltd. dat dit apparaat
in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 1999/5/EC.
English: Hereby, Huawei Technologies Co., Ltd. declares that this device is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC.
5
Eesti: Käesolevaga kinnitab Huawei Technologies Co., Ltd., et see seade
vastab Direktiivi 1999/5/EÜ põhinõudmistele ja teistele asjakohastele
määrustele.
Suomi: Huawei Technologies Co., Ltd. vakuuttaa täten, että tämä laite on
yhdenmukainen direktiivin 1999/5/EY olennaisten vaatimusten ja direktiivin
muiden asiaankuuluvien lausumien kanssa.
Français (Européen): Le fabricant déclare que ce produit est conforme aux
exigences essentielles et aux autres dispositions pertinentes de la directive
1999/5/CE.
Deutsch: Huawei Technologies Co., Ltd. erklärt hiermit, dass dieses Produkt
die erforderlichen Bestimmungen und andere relevante Verordnungen der
Richtlinie 1999/5/EG einhält.
Ελληνικά: Δια της παρούσης η Huawei Technologies Co., Ltd. δηλώνει ότι
αυτή η συσκευή συμμορφώνεται με τις βασικές απαιτήσεις και άλλες σχετικές
διατάξεις της οδηγίας 1999/5/Ε.Κ.
Magyar: Jelen nyilatkozaton keresztül a Huawei Technologies Co., Ltd.
kijelenti, hogy a készülék megfelel az EC/5/1999 Irányelv összes lényeges
követelményének és vonatkozó előírásának.
Gaeilge: Fograíonn Huawei Technologies Co., Ltd leis seo go bhfuil an fheiste
seo i gcomhlíonadh leis na fíor-riachtanais agus na forálacha eile maidir le
Treoir 1999/5/AE.
Italiano: Col presente documento, Huawei Technologies Co., Ltd. dichiara che
questo dispositivo è conforme ai requisiti essenziali e alle altre disposizioni
applicabili della Direttiva 1999/5/CE.
Latviski: Ar šo Huawei Technologies Co., Ltd. paziņo, ka šī ierīce
atbilst Direktīvas 1999/5/EC pamatprasībām un piemērojamajiem
nosacījumiem.
Lietuviškai: Šiuo Huawei Technologies Co., Ltd. praneša, kad šis įtaisas
atitinka Direktyvos 1999/5/EC pagrindinius reikalavimus ir taikomas sąlygas.
Malti: Hawnhekk, Huawei Technologies Co., Ltd. tiddikjara li dan it-tagħmir hu
konformi mal-ħtiġijiet essenzjali u provvedimenti rilevanti oħrajn ta’ Direttiva
1999/5/KE.
Polski: Wymieniona w tym dokumencie firma Huawei Technologies Co., Ltd.
deklaruje, że niniejsze urządzenie spełnia zasadnicze wymagania w zakresie
zgodności oraz inne odnośne postanowienia Dyrektywy 1999/5/EC.
Português (Europeu) : Deste modo, a Huawei Technologies Co., Ltd. declara
que este dispositivo está em conformidade com os requisitos essenciais e
outras provisões relevantes da Directiva 1999/5/CE.
6
Română: Prin prezenta Huawei Technologies Co., Ltd. declară că acest
dispozitiv este conform cu cerinţele esenţiale şi alte prevederi relevante ale
directivei 1999/5/CE.
Slovenčina: Huawei Technologies Co., Ltd. týmto vyhlasuje, že zariadenie je v
súlade so základnými požiadavkami a inými relevantnými predpismi Smernice
1999/5/ES.
Slovenščina: Huawei Technologies Co., Ltd. izjavlja, da je ta naprava v skladu
z bistvenimi zahtevami in drugimi ustreznimi določbami Direktive 1999/5/ES.
Español (Europeo) : Con el presente documento, Huawei Technologies Co.,
Ltd. declara que este dispositivo cumple con los requisitos esenciales y con las
demás disposiciones correspondientes de la Directiva 1999/5/CE.
Svenska: Huawei Technologies Co., Ltd. förklarar härmed att denna produkt
överensstämmer med de grundläggande kraven och andra relevanta
föreskrifter i direktiv 1999/5/EG.
For the declaration of conformity, visit the Web
site www.huaweidevice.com/certification.
0168
Notice: Observe the national local regulations in the location where the device
is to be used. This device may be restricted for use in some or all member
states of the European Union (EU).
Notice: This device can be operated in all European countries.
France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5
MHz.
Italy: For private use, a general authorisation is required if WAS/RLAN's are
used outside own premises. For public use, a general authorisation is required.
Norway: This subsection does not apply for the geographical area within a
radius of 20 km from the centre of Ny-Ålesund.
Federal Communications Commission (FCC) Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This device complies with part 68 of the FCC Rules.
This device should be installed and operated with a minimum distance of 20 cm
between the antenna and all persons.
7
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this device not expressly approved
by Huawei Technologies Co., Ltd. may void the FCC authorization to operate
this device.
8
2 Connecting the Cables and Getting Started
Thank you for purchasing the HG532s Home Gateway (hereinafter referred to
as the HG532s).
2.1 Connecting Cables
The following figure shows an example of how to connect the cables. In this
example, the HG532s is connected to a desktop computer, a laptop computer,
and a telephone.
1
3
2
4
5
6
a
b
c
1. Power adapter
2. Desktop computer
3. Telephone
4. Splitter
5. Telephone wall jack
6. Laptop computer
a. MODEM port
b. PHONE port
c. LINE port
9
2.2 Powering On the HG532s
After connecting the cables, press the On/Off button on the side panel to power
on the HG532s.
The ADSL indicator lights up and starts blinking. This indicates that the
asymmetric digital subscriber line (ADSL) port activation is in progress. The
blinking may last from 40 seconds to 3 minutes. When the ADSL indicator stops
blinking and remains on, the HG532s is working correctly.
To power off the HG532s, press the On/Off button on the side
panel, and then unplug the power adapter.
10
3 Setting Network Access Parameters
3.1 Logging in to the Web-Based Configuration
Utility
Most parameters of the HG532s are preset before delivery to meet common
application scenarios at homes. To check the HG532s's working status or to
configure certain advanced network functions, use the web-based configuration
utility.
To log in to the web-based configuration utility:
Step 1 Launch a browser on your computer. Enter http://192.168.1.1 in the
address box, and press Enter.
Step 2 On the login page, enter your user name and password.
By default, both the user name and password are user. If they have
been changed, use the correct user name and password for login.
Step 3 Click Login.
After verification, the web-based configuration utility is displayed.
The first time you log in to the web-based configuration utility, a
configuration wizard is displayed. To skip the wizard and further
configure your HG532s, click Here when the following message
displays: Click Here to enter the advanced configuration page.
3.2 Configuring a Wireless Account
The configuration wizard page is displayed when wireless parameters have not
been modified. To set the user name and password for wireless connections on
the wizard page, do as follows:
Log in to the web-based configuration utility. The Quick Configure
Home Gateway: Wireless Network page is displayed. Set WLAN
SSID and Key, and click next.
11
After you set WLAN SSID and Key, the home page of the web-based
configuration utility is displayed. A navigation menu is displayed on the left. You
can click a link to display the relevant page on the right.
3.3 Configuring a Dial-Up Connection for Internet
Access
The HG532s works in bridge mode by default. To set up a dial-up connection for
Internet access, you must install and configure PPP dial-up software. The
following example uses a computer running the Windows XP operating system
to describe how to set up a dial-up connection:
Step 1 Choose Start > All Programs > Accessories > Communications >
Network Connections.
Step 2 In Network Tasks, click Create a new connection. In the New
Connection Wizard window, click Next.
Step 3 Select Connect to the Internet, and click Next.
Step 4 Select Set up my connection manually, and click Next.
Step 5 Select Connect using a broadband connection that requires a
user name and password, and click Next.
Step 6 In ISP Name, enter a name for the dial-up connection, and click Next.
Step 7 Select Anyone's use or My use only, and click Next.
Step 8 Enter the user name and password provided by your operator for
dial-up connections, and click Next.
Step 9 Select Add a shortcut to this connection to my desktop, and click
Finish.
The preceding steps need to be performed only once. After you complete the
procedure, a dial-up connection icon will appear on your computer desktop.
To connect to the Internet, double-click the dial-up connection icon, and click
Connect in the dialog box.
Check the label on the HG532s's rear panel for WLAN SSID and
Key. The preceding configuration needs to be performed only once.
You can also configure the WLAN SSID and key by choosing
Basic > WLAN. For details, see section 5.3 "Changing the Wireless
Network Name and Password."
12
4 Setting Up a Wireless Connection
If a wireless network adapter is available on your computer, you can connect
your computer to the HG532s over a wireless connection.
The method for installing the wireless adapter and its driver varies
according to different vendors. For details, see the installation guide
provided by the vendor of your wireless adapter.
The wireless network function is enabled on the HG532s before delivery. To
check the function status, see section 5.2 "Enabling or Disabling the Wireless
Network Function."
There are two methods for setting up a wireless connection between the
HG532s and your computer.
4.1 Setting up a Wireless Connection Using the
WPS Button
The HG532s supports the Wi-Fi Protected Setup (WPS) function in Push Button
Configuration (PBC) mode. If your wireless network adapter also supports the
WPS function, do the following to connect your computer to the
HG532s wirelessly:
Step 1 Press and hold the WPS button for over 1 second on the side panel of
the HG532s.
The WPS indicator on the HG532s starts blinking, indicating that the
HG532s is in the WPS negotiation state.
Step 2 Within 2 minutes, enable the WPS negotiation function on the
computer.
Wait for a while. The WPS indicator of the HG532s stops blinking and
remains on, indicating that a wireless connection is set up between the
HG532s and the computer.
13
You need to wait for 10 seconds to 120 seconds.
The WPS indicator is on for about 300 seconds, and then turns off.
4.2 Setting up a Wireless Connection Manually
Besides using the WPS button, you can also set up a wireless connection
manually.
The following example uses a computer running the Window XP operating
system to describe how to set up a wireless connection using the
default wireless network name and password:
Step 1 Start the wireless configuration service of the Windows XP operating
system as follows:
1. Right-click My Computer to display a short-cut menu, and choose
Manage.
2. In the Computer Management window, choose Computer
Management (Local) > Services and Applications > Services.
3. Right-click Wireless Zero Configuration to display a shortcut
menu, and choose Properties.
4. Check that Service status is Started. If Service status is not
Started, click Start.
5. Click OK to close the dialog box, and the close the Computer
Management window.
Step 2 Find the wireless network name (SSID) and its password (WLAN Key)
printed on the label on the HG532s's rear panel.
Step 3 Configure the wireless network connection on the computer as
follows:
1. Choose Start > All Programs > Accessories >
Communications > Network Connections.
2. In the Network Connections window, right-click Wireless Network
Connection to display a shortcut menu, and choose Properties.
14
3. In the Wireless Network Connection Properties dialog box, click
the Wireless Networks tab.
4. Select Use Windows to configure my wireless network settings.
5. Click View Wireless Networks.
6. In the Wireless Network Connection dialog box, select
the wireless network whose name is the same as the one you
recorded in Step 2, and click Connect.
7. In the dialog box, enter the password you recorded in Step 2, and
click Connect.
After the system verifies the password, Connected appears on
the wireless network icon in the wireless network list, indicating that
your computer has established a wireless connection to the
HG532s.
8. Close the Wireless Network Connection dialog box.
You need to set up a wireless connection only once. Then you can
access the wireless network anytime you want as long as that
the wireless network name and password are not changed. When
the HG532s is working properly, your computer connects to the
HG532s automatically after its wireless function is enabled.
15
5 Configuring the HG532s
5.1 Changing the User Name and Password for the
Web-Based Configuration Utility
For security reasons or to make the password easy to remember, you can
change the user name and password for the web-based configuration utility.
To change the user name and password for login:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance > Account to display the user information
management page.
Step 3 Enter a new user name, your current password, and a new password.
Re-enter the new password to confirm it.
Step 4 Click Submit.
After the user name and password are changed, the login page is displayed.
Enter your new user name and password to log in.
If you forget the password, you can restore the default settings by
pressing and holding the Reset button on the rear panel of the
HG532s for over 6 seconds. The user name and password used for
logging in to the web-based configuration utility are then restored to
their default values. After the HG532s is restored to its default
settings, all user customized data will be lost. Use this function
only when necessary.
5.2 Enabling or Disabling the Wireless Network
Function
There are two methods for enabling or disabling the wireless network function.
16
Using the WLAN Button
To enable or disable the wireless network function, press the WLAN button on
the side panel of the HG532s. The WLAN indicator indicates the status of
the wireless network function.
Using the Web-Based Configuration Utility
To enable or disable the wireless network function from the web-based
configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.
Step 4 Select Enable WLAN.
Select Enable WLAN to enable the wireless network function.
Clear Enable WLAN to disable the wireless network function.
Step 5 Click Submit.
5.3 Changing the Wireless Network Name and
Password
The default wireless network encryption mode is WPA-PSK/WPA2-PSK. You
can find the wireless network name (SSID) and password (WLAN Key) printed
on the label on the HG532s's rear panel.
To change the wireless network name and its password:
(This example uses WPA-PSK/WPA2-PSK encryption mode.)
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.
Step 4 Select Enable Wireless.
Step 5 In SSID, enter a wireless network name.
Step 6 For Security, select WPA-PSK/WPA2-PSK. In WPA pre-shared
key, enter a password. Use the default settings for other parameters.
17
Step 7 Click Submit.
You must remember the password you set. You will be prompted to enter this
password when connecting wireless devices, such as a computer, to the
HG532s's wireless network. Connection to the HG532s's wireless network fails
if you enter an incorrect password.
5.4 Restoring Default Settings
If you restore the HG532s to its default settings, all customized
user data will be lost. Use this function only when necessary.
To restore the HG532s to its default settings, power on the HG532s, press and
hold the Reset button on the rear panel for over 6 seconds, and then release
the button.
You can also do the following to restore the HG532s to its default settings from
the web-based configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance > Device.
Step 3 Click the Reset tab.
Step 4 Click Restore Default Settings.
Step 5 In the displayed dialog box, click OK.
After the preceding steps, the login page is displayed. You can enter the default
user name (user) and password (user) to log in.
If you forget the wireless network name and its password, log in to
the web-based configuration utility, and set a new name and
password. Alternatively, you can restore the HG532s to its default
settings. The name and password are then restored to the values
printed on the label on the HG532s's rear panel.
18
5.5 Restarting the HG532s
To restart the HG53e:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance > Device.
Step 3 Click Reboot.
19
6 FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button for over 1 second, and then release the
button. The WLAN indicator indicates the status of the wireless network
function.
How can I quickly restore the HG532s to its default settings?
To restore the HG532s to its default settings, press and hold the Reset button
on the HG532s's rear panel for over 6 seconds when the HG532s is powered
on, and then release the button.
What can I do if I cannot access the Internet?
Step 1 Check that the Power indicator on the HG532s is steady on.
If the Power indicator is off, perform further checks as follows:
1. Check that the HG532s is turned on.
2. Check that electricity comes from the socket and that the power
input from the socket meets the requirements described on the
label of the HG532s's power adapter. If the voltage is unstable, for
example, if the voltage is too high or too low, do not use the
HG532s. Wait until the voltage recovers, and then use the HG532s.
3. Check that the HG532s is securely connected to the socket using
its power adapter.
If the Power indicator is still off, contact an authorized maintenance
center.
Step 2 After powering on the HG532s, wait for about 3 minutes. Then
check whether the ADSL indicator turns steady on.
If the ADSL indicator is off, perform further checks as follows:
1. Check that the telephone line is correctly and securely connected,
especially the connection between the telephone line and the
splitter.
2. Check that the HG532s and telephone line are located far from any
electric appliances that generate strong magnetic or electric fields.
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Replace the telephone line when necessary.
If the ADSL indicator is still off, contact your network service
provider.
Step 3 Check whether the LAN indicator is on.
If the LAN indicator is off, perform further checks as follows:
1. Check that the network adapter on your computer is enabled.
2. Check that the network cable between the HG532s and the
computer is securely connected. Remove and then insert the
network cable or replace the network cable when necessary.
If the LAN indicator is still off, contact an authorized maintenance
center.
Step 4 Check that the driver for the network adapter is correctly installed.
The following example uses a computer running the Windows XP
operating system to check whether the driver for the network
adapter is installed:
1. Right-click My Computer, and choose Manage from the displayed
shortcut menu.
2. In the Computer Management window, click Device Manager.
3. In the right pane of the Computer Management window, click
Network adapters.
If no network adapter is found or if a question mark (?) or an
exclamation mark (!) is displayed next to the network adapter icon,
the driver for the network adapter is not correctly installed.
Re-install the driver.
Step 5 Check that PPP dial-up software is installed and parameters are set
correctly.
For details about parameter settings, see the user guide for the
PPP dial-up software.
Step 6 Check that you have entered the correct user name and password
required by the PPP dial-up software.
The user name and password are provided by your network service
provider.
Step 7 Check that you can use the PPP dial-up software to set up dial-up
connection.
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If the dial-up connection fails, perform further checks as follows:
1. Close the PPP dial-up software, and power off the HG532s. After 5
minutes, power on the HG532s, and use the PPP dial-up software
to dial again.
2. Restore the HG532s to its default settings.
If the problem persists, contact your network service provider.
Step 8 Check that the proxy server of the browser is correctly configured.
The following example uses Internet Explorer on the Windows XP
operating system to check whether the proxy server of the browser
is correctly configured:
1. Launch Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings area, click LAN
Settings.
5. In the Proxy server area of the Local Area Network (LAN)
Settings dialog box, check that the Use a proxy server for your
LAN (These settings will not apply to dial-
up or VPN
connections). check box is cleared.
Step 9 Try to access more websites to check whether the HG532s can
access these websites.
If the problem persists, contact your network service provider.
What can I do if I cannot access the web-based configuration utility?
Step 1 Refer to "What can I do if I cannot access the Internet?" to check
that the power supply, telephone line, and network line are working
properly.
Step 2 Check that the computer's IP address and the HG532s's LAN IP
address are in the same network segment, and that the browser is
not using a proxy server.
To ensure that the computer's IP address and the HG532s's
LAN IP address are in the same network segment, you can set
the computer to obtain an IP address automatically.
Step 3 Check that the correct user name and password are used to log in to
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the web-based configuration utility.
If the problem persists, restore the HG532s to its default settings.
For details, see "How can I quickly restore the HG532s to its default
settings?"
What can I do if I cannot access the Internet over a wireless connection?
Step 1 Check that all cables are securely connected, such as the power
adapter cable and the telephone line.
Step 2 Check whether the WLAN indicator is on.
If the WLAN indicator is off, the wireless network function is
disabled, and you need to turn on the wireless network function.
Step 3 Read the user guide of the wireless network adapter, and
check whether the wireless network adapter supports the 802.11b,
802.11g, or 802.11n protocol.
If the wireless network adapter does not support any of the
preceding protocol, replace it.
Step 4 Check whether the driver for the wireless network adapter is
correctly installed.
If the driver is not correctly installed, re-install it using the driver
program provided with the wireless network adapter.
Step 5 Check whether the computer receives wireless signals properly.
The following example uses the computer running the Window XP
operating system to check wireless signal reception:
1. Choose Start > Control Panel. Double-click Network
Connections.
2. In the Network Connections window, right-click Wireless
Network Connection, and choose
View Available Wireless
Networks.
If the computer cannot find the wireless network, move the
computer closer to the HG532s. Check that there are no obstacles,
such as walls, between the computer and the HG532s.
Step 6 Check whether the computer is connected to the HG532s's wireless
network. On the wireless network list, check whether the
HG532s's wireless network is displayed as Connected.
Step 7 Check that PPP dial-up software is installed and parameters are set
23
correctly.
Step 8 Check that you can use the PPP dial-up software to set up dial-up
connection.
Step 9 Try to access more websites to check whether the HG532s can
access these websites.
If you still cannot access the websites, restore the HG532s to its
default settings. If the problem persists, contact your network
service provider.
What can I do if sometimes the terminal cannot access the Internet over
a wireless connection or if the wireless connection is unstable?
Step 1 Check the positions of the HG532s and the computer. Ensure that
they are located far from the electric appliances such as microwave
ovens, refrigerators, or cordless telephones that generate strong
magnetic or electric fields.
Step 2 Place the HG532s in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.
Step 3 Move the computer closer to the HG532s.
Step 4 Place the HG532s and the computer in another direction.
Step 5 Try to avoid using wireless network connection during
thunderstorms.
What can I do if the wireless network is not encrypted but the computer
cannot connect to the wireless network?
Step 1 Delete wireless network configuration from the computer.
The following example uses a computer running the Window XP
operating system:
1. Choose Start > Control Panel. Double-click Network
Connections.
2. In the Network Connections window, right-click Wireless
Network Connection, and choose Properties.
3. In the Wireless Network Connection Properties dialog box,
click the Wireless Networks tab.
24
4. In the Preferred Networks area, select a wireless network, and
click Remove.
5. Delete all the other wireless network connections from the
Preferred Networks area.
6. Click OK.
Step 2 Set up an unencrypted wireless network connection.
Does the WPS function have any special requirements on the wireless
encryption settings of the HG532s?
The WPS function can be used only when the security mode of the wireless
network is set to WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK, and the
SSID is set to SSID1. It is recommended that you set the security mode to
WPA-PSK/WPA2-PSK.
What can I do if I cannot set up a wireless connection between the HG532s
and the computer by pressing the WPS button?
Step 1 Check that only one computer tries to connect to the HG532s using
the WPS function at a time.
Step 2 Check that the wires network function and the WPS function in PBC
mode are enabled on the HG532s.
Step 3 Check that the security mode of the wireless network is set to
WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK, and SSID is
set to SSID1.
Note that the WPS function is forcibly disabled if the wireless
network uses the Wired Equivalent Privacy (WEP) encryption.
Step 4 Check the positions of the HG532s and the computer. Ensure that
they are far from the electric appliances such as microwave ovens,
refrigerators, or cordless telephones that generate strong magnetic
or electric fields.
Step 5 Place the HG532s in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.
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7 Technical Specifications
7.1 Indicators
Indicator
Status
Description
Power On The HG532s is powered on.
Off The HG532s is powered off or faulty.
Internet Blinking The HG532s is working in routing mode, and it
is connected to the Wide Area Network (WAN).
Data is being transmitted.
On The HG532s is working in routing mode, and it
is connected to the WAN.
No data is being transmitted.
Off The HG532s is working in bridge mode.
The HG532s is working in routing mode, but it
is not set up the connection to the WAN.
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Indicator
Status
Description
ADSL Blinking The ADSL connection is being activated.
On The ADSL connection is set up and activated.
Off No digital subscriber line (DSL) connection is set
up, or the DSL connection is faulty.
WLAN On The WLAN connection is set up, but no data is
being transmitted.
Blinking The WLAN connection is set up, and data is
being transmitted.
Off The wireless function is disabled, or the WLAN
module is faulty.
WPS Blinking The HG532s is connecting to a wireless client
such as a computer installed with a wireless
network adapter using the WPS function.
This process lasts no longer than 120 seconds.
On A wireless connection is set up between the
HG532s and a wireless client using the WPS
function.
The WPS indicator is on for about 300
seconds, and then turns off.
Off The WPS function is disabled or faulty, or
a wireless connection is set up.
LAN1 to
LAN4
On The HG532s is connected to a device properly.
Blinking Data is being transmitted between the HG532s
and the device connected.
Off No connection is set up on the port.
USB Blinking The HG532s is being activated through Data
card.
Data is being transmitted on the USB port.
Steady
on
The HG532s is activated through Data card.
The USB port is connected by portable storage
device.
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Indicator
Status
Description
Off The USB port is not connected.
The HG532s is activated through ADSL and
WAN.
7.2 Ports and Buttons
1
2
3
4 5 6 7 8 9 10 11
No.
Port or Button
Description
1 WPS Starts the WPS negotiation.
2 WLAN Enables or disables the WLAN function.
3 On/Off Powers the HG532s on or off.
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No.
Port or Button
Description
4 Reset Restores the HG532s to its default settings.
To restore the HG532s to its default settings,
press and hold the Reset button for over 6
seconds. After the HG532s is restored to its
default settings, all user customized data will be
lost. Use this function only when necessary.
5 Power Power port used to connect to the power adapter.
6 USB USB port used to connect a USB device, such as
a HSPA USB interface link device.
7 ~ 10 LAN1 ~ LAN4 Ethernet ports used to connect to devices such as
a computer, telephone, set-top box, and switch.
11 ADSL DSL port used to connect to the splitter or
telephone wall jack.
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7.3 Default Settings
Parameter
Default Settings
LAN IP address 192.168.1.1
LAN subnet mask 255.255.255.0
User name for web-based
configuration utility login
user
Password for web-based
configuration utility login
user
Wireless network name
(SSID) for wireless
connection
See the label printed on the label on
HG532s's rear panel.
Password (WLAN Key)
for wireless connection
See the label printed on the label on
HG532s's rear panel.
DHCP server Enabled
Wireless network Enabled
Firewall function Enabled
7.4 Product Specifications
Item
Specifications
Operating
temperature
0°C to 40°C (32°F to 104°F)
Operating
humidity
5% to 95%, non-condensing
Dimensions (H ×
W × D) 110 mm x 31 mm x 145 mm
Weight About 180 g
30
Item
Specifications
Standards ADSL
standards
ITU G.992.1 (G.dmt) Annex A
ITU G.994.1 (G.hs)
ANSI T1.413 Issue 2
ADSL2
standards
ITU G.992.3 (G.dmt.bis) Annex A
ITU G.992.3 (G.dmt.bis) Annex L
ITU G.992.3 (G.dmt.bis) Annex M
ADSL2+
standards
ITU G.992.5 (G.dmt.bitplus) Annex A
ITU G.992.5 (G.dmt.bitplus) Annex M
WLAN
standards
802.11b, 802.11g, 802.11n (2.4 GHz)
DSL transmission
rates
G.dmt
T1.413
Downlink: up to 8 Mbit/s
Uplink: up to 896 kbit/s
ADSL2 Downlink: up to 12 Mbit/s
Uplink: up to 1024 kbit/s
ADSL2+ Downlink: up to 24 Mbit/s
Uplink: up to 1024 kbit/s
Wireless
transmission rates
802.11b
mode
Up to 11 Mbit/s
802.11g
mode
Up to 54 Mbit/s
802.11n
mode (2 x 2
antenna
used)
Up to 300 Mbit/s
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
www.huaweidevice.com