Huawei Technologies HG552E Home Gateway User Manual HG552e

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Document ID	1973979
Application ID	w6lYH0kWoOfYeXRqxBtDFQ==
Document Description	Users Manual HG552e
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	71.18kB (889739 bits)
Date Submitted	2013-05-24 00:00:00
Date Available	2013-05-24 00:00:00
Creation Date	2013-04-16 14:47:54
Producing Software	Acrobat Distiller 10.0.0 (Windows)
Document Lastmod	2013-05-22 14:52:03
Document Title	Users Manual HG552e
Document Creator	FrameMaker 9.0

HG552e Home Gateway
Quick Start
1 Obtaining More Information
Thanks for purchasing the HG552e Home Gateway (HG552e for short).
This quick start guide will show you how to connect your HG552e to a network and
access the Internet. The figures in this guide are for reference only. The appearance
and display features may vary slightly depending on the actual product version.
For the full user guide, visit http://www.huaweidevice.com. Enter HG552e in the
website search box and press Enter.
Please visit www.huaweidevice.com/worldwide/support/hotline for recently updated
hotline and email address in your country or region.
2 Connecting Cables
If you have subscribed to digital subscriber line (DSL) broadband, you can connect
the HG552e to a telephone port for Internet access.
Follow the steps in the following figure to connect devices properly.
USB
On/O
ff
1 Telephone wall jack
2 Splitter
3 Telephone
4 Computer
5 Set-top box
6 HG552e
b PHONE port
c LINE port
7 Power adapter
a MODEM port
When configuring the HG552e for the first time, use an Ethernet cable to
connect the HG552e to a computer.
3 Powering On
To power on the HG552e, press its power button.
After the HG552e is powered on, the HG552e indicator turns on. The following table
lists how the indicators behave when the HG552e is operating correctly. If the
indicators do not behave as expected, ensure that everything is plugged in correctly.
Indicator
Power
ADSL
Internet
Expected State Description
Steady green
The HG552e is powered on.
Steady green
A digital subscriber line (DSL) connection
has been set up and activated.
Blinking green
A DSL connection is being activated.
Off
The HG552e is in bridge mode.
Steady green
> The HG552e has WLAN enabled, but is
not transmitting data.
> The HG552e is connected to a wireless
client, such as a computer with a wireless
network adapter, over the WLAN using the
Wi-Fi Protected Setup (WPS) function.
Blinking green
> The HG552e has WLAN enabled, and data
is being transmitted.
> The HG552e is attempting to connect to a
wireless client over the WLAN using the
WPS function.
Steady green
The LAN port is connected to an Ethernet
device (such as a computer) with a network
cable, but no data is being transmitted.
Blinking green
The LAN port is connected to an Ethernet
device with a network cable, and data is
being transmitted.
WLAN
LAN1 ～ LAN4
4 Setting Dial-Up Connection Parameters
Before setting dial-up connection parameters, verify that the HG552e is correctly
connected to your computer and you have the dial-up connection account name and
password provided by your Internet service provider (ISP). This section
demonstrates how to set up a Point-to-Point Protocol over Ethernet (PPPoE)
connection on Windows.
On Windows 7
1. Choose Start > Control Panel > Network and Internet > Network and
Sharing Center.
2. Under Change your networking settings, click Set up a new
connection or network.
3. In the Set Up a Connection or Network window, select Connect to the
Internet and click Next.
4. Click Broadband (PPPoE).
5. In User name and Password, enter the dial-up connection account name
and password provided by your ISP. In Connection name, name the dialup connection. Select or deselect Allow other people to use this
connection. Then click Connect.
6. Return to the Network and Sharing Center page. Click Change adapter
settings. Right-click the icon for the dial-up connection you just set up and
choose Create Shortcut from the shortcut menu. In the displayed dialog
box, click Yes.
On Windows XP
1. Choose Start > Control Panel > Network and Internet Connections >
Network Connections.
2.
3.
4.
5.
6.
Under Network Tasks, click Create a New Connection.
In the Network Connection Wizard dialog box, click Next.
Select Connect to the Internet and click Next.
Select Set up my connection manually and click Next.
Select Connect using a broadband connection that requires a user
name and password and click Next.
7. In ISP Name, name the dial-up connection. Click Next.
8. Select Anyone's use or My use only and click Next.
9. Enter the dial-up connection account name and password provided by your
ISP and click Next.
10. Select Add a shortcut to this connection to my desktop and click
Finish.
After you successfully set up a PPPoE connection, a dial-up connection icon is
displayed on your computer desktop.
To connect to the Internet, double-click the dial-up connection icon. In the displayed
dialog box, click Connect.
5 Wireless Connection Setup
The wireless configuration software provided by Windows is used as an example to
describe how to set up a wireless connection.
Before setting wireless connection, find the SSID and WLAN Key printed on the label
on the HG552e's rear panel.
To better secure your WLAN, promptly change the SSID and key. For more
information about the configuration, download the user guide at
www.huaweidevice.com.
On Windows 7
1. Choose Start > Control Panel > Network and Internet > Network and
Sharing Center > Change adapter settings. Right-click Wireless
Network Connection, and select Connect/Disconnect.
2. From the wireless network list, select the WLAN provided by the HG552e.
Click Connect.
3. In the displayed dialog box, enter the WLAN password and click OK.
4. In the wireless network list, check the WLAN connection status. If the
status is Connected, the computer is wirelessly connected to the HG552e.
On Windows XP
1. Choose Start > Control Panel > Network and Internet Connections >
Network Connections. Right-click Wireless Network Connection and
choose View Available Wireless Networks from the shortcut menu.
2. From the wireless network list, select the WLAN provided by the HG552e.
Click Connect.
3. In the displayed dialog box, enter the WLAN password and click Connect.
4. In the wireless network list, check the WLAN connection status. If the
status is Connected, the computer is wirelessly connected to the HG552e.
6 Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
Follow rules and regulations set forth by hospitals and health care facilities. Do not use
your device where prohibited.
Some wireless devices may affect the performance of hearing aids or pacemakers.
Consult your service provider for more information.
Pacemaker manufacturers recommend that a minimum distance of 15 cm be
maintained between a device and a pacemaker to prevent potential interference with
the pacemaker. If using a pacemaker, hold the device on the side opposite the
pacemaker and do not carry the device in your front pocket.
Areas with flammables and explosives
Do not use the device where flammables or explosives are stored (in a gas station, oil
depot, or chemical plant, for example). Using your device in these environments
increases the risk of explosion or fire. In addition, follow the instructions indicated in text
or symbols.
Do not store or transport the device in containers with flammable liquids, gases, or
explosives.
Operating environment
> Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the
device in these environments may result in circuit malfunctions.
96722099_01
>
Before connecting and disconnecting cables, stop using the device and disconnect it
from the power supply. Ensure that your hands are dry during operation.
Place the device on a stable surface.
During thunderstorms, power off your device and remove all cables connected to it to
protect against lightning strikes.
Do not use your device during thunderstorms to protect your device against any danger
caused by lightning.
Ideal operating temperatures are 0 ℃ to 40 ℃ . Extreme heat or cold may damage your
device or accessories.
Keep the device and accessories in a well-ventilated and cool area away from direct
sunlight. Do not enclose or cover your device with towels or other objects. Do not place
the device in a container with poor heat dissipation, such as a box or bag.
To protect your device or accessories from fire or electrical shock hazards, avoid rain
and moisture.
Keep the device away from sources of heat and fire, such as a heater, microwave oven,
stove, water heater, radiator, or candle.
Do not place any object, such as a candle or a water container, on the device. If any
foreign object or liquid enters the device, immediately stop using it, power it off, and
remove all cables connected to it. Then, contact an authorized service center.
Do not block device openings. Reserve a minimum of 10 cm around the device to
dissipate heat.
Stop using your device or applications for a while if the device is overheated. If skin is
exposed to an overheated device for an extended period, low temperature burn
symptoms, such as red spots and darker pigmentation, may occur.
Do not touch the device's antenna. Otherwise, communication quality may be reduced.
The device should be installed and operated with a minimum distance of 20 cm between
the radiator and your body.
Keep the device in a place with good reception. The distance between the device and
other metal materials (such as metal brackets or metal doors and windows) should be
greater than 25cm and the distance between the device should be greater than 30cm.
Keep the device away from electronic appliances that generate strong magnetic or
electric fields, such as a microwave oven or refrigerator.
Do not allow children or pets to bite or suck the device or accessories. Doing so may
result in damage or explosion.
Child's safety
Comply with all precautions with regard to child's safety. Letting children play with the
device or its accessories may be dangerous. The device includes detachable parts that
may present a choking hazard. Keep away from children.
Accessories
Using an unapproved or incompatible power adapter, charger or battery may cause fire,
explosion or other hazards.
Choose only accessories approved for use with this model by the device manufacturer.
The use of any other types of accessories may void the warranty, may violate local
regulations and laws, and may be dangerous. Please contact your retailer for
information about the availability of approved accessories in your area.
The maximum voltage/current output from the USB port is 5 V/1 A. That is, the input
voltage/current of the USB device connected to the USB port cannot exceed 5 V/1 A.
Otherwise, the device may not work correctly.
Power adapter safety
The power plug is intended to serve as a disconnect device.
Unplug the power adapter from electrical outlets and the device when not in use.
If the power cable is damaged (for example, the cord is exposed or broken), or the plug
loosens, stop using it at once. Continued use may lead to electric shocks, short circuits,
or fire.
Do not touch the power cord with wet hands or pull the power cord to disconnect the
power adapter.
Do not touch the device or the power adapter with wet hands. Doing so may lead to short
circuits, malfunctions, or electric shocks.
If your power adapter has been exposed to water, other liquids, or excessive moisture,
take it to an authorized service center for inspection.
Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/
EN60950-1 and has been tested and approved according to national or local standards.
For pluggable devices, the socket-outlet shall be installed near the devices and shall be
easily accessible.
Do not drop or cause an impact to the power adapter. If it is damaged, take it to an
authorized service center for inspection.
Cleaning and maintenance
> During storage, transportation, and operation of the device, keep it dry and
protect it from collision.
Keep the device and accessories dry. Do not attempt to dry it with an external heat
source, such as a microwave oven or hair dryer.
Do not expose your device or accessories to extreme heat or cold. These environments
may interfere with proper function and may lead to fire or explosion.
Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
If anything unusual occurs (for example, if the device emits smoke or any unusual sound
or smell), immediately stop using it, power it off, remove all cables connected to it, and
contact an authorized service center.
Do not trample, pull, or excessively bend any cable. Doing so may damage the cable,
causing the device to malfunction.
Before you clean or maintain the device, stop using it, stop all applications, and
disconnect all cables connected to it.
Do not use any chemical detergent, powder, or other chemical agents (such as alcohol
and benzene) to clean the device or accessories. These substances may cause
If the device is not going to be used for an extended period of time, power it off, and
remove all cables connected to it.
damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the
device and accessories.
Do not place magnetic stripe cards, such as credit cards and phone cards, near the
device for extended periods of time. Otherwise the magnetic stripe cards may be
damaged.
Do not dismantle or remanufacture the device and its accessories. This voids the
warranty and releases the manufacturer from liability for damage. In case of damage,
contact an authorized service center for assistance or repair.
Disposal and recycling information
This symbol (with or without a solid bar) on the device, batteries (if included), and/or
the packaging, indicates that the device and its electrical accessories (for example, a
headset, adapter, or cable) and batteries should not be disposed of as household
garbage. These items should not be disposed of as unsorted municipal waste and
should be taken to a certified collection point for recycling or proper disposal.
For more detailed information about device or battery recycling, contact your local city
office, household waste disposal service, or retail store.
Disposal of the device and batteries (if included) is subject to WEEE Directive Recast (Directive
2012/19/EU) and Battery Directive (Directive 2006/66/EC). The purpose of separating WEEE and
batteries from other waste is to minimize the potential environmental impacts and human health
risk of any hazardous substances that may be present.
Reduction of hazardous substances
This device is compliant with the REACH Regulation [Regulation (EC) No 1907/2006] and RoHS
Directive Recast (Directive 2011/65/EU). Batteries (if included) are compliant with the Battery
Directive (Directive 2006/66/EC). For up-to-date information about REACH and RoHS compliance,
please visit the web site www.huaweidevice.com/certification.
EU regulatory conformance
Statement
Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
For the declaration of conformity, visit the web site www.huaweidevice.com/certification.
The following marking is included in the product:
0979
This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions in the 2.4 GHz band:
Norway: This subsection does not apply for the geographical area within a radius of 20 km from the
centre of Ny-Ålesund.
FCC Regulatory Compliance
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
--Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Caution: Any changes or modifications to this device not expressly approved by Huawei
Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment.
This device is intended to be attached to a receiver that is not used to receive over-the-air
broadcast signals. Connection of this device in any other fashion may cause harmful interference
to radio communications and is in violation of the FCC Rules, part 15.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
This device complies with part 68 of the FCC Rules.
This device should be installed and operated with a minimum distance of 20 cm between the
antenna and all persons.
Copyright © Huawei Technologies Co., Ltd. 2013. All rights reserved.
THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND DOES NOT CONSTITUTE
ANY KIND OF WARRANTIES.
To better understand how we protect your personal information, please see the privacy policy at
http://consumer.huawei.com/en/privacy-policy/index.htm.
10

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