Huawei Technologies HW-TE60 Videoconferencing Endpoint User Manual

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HUAWEI TE40&TE50&TE60 Videoconferencing

Endpoint

V100R001C10

Administrator Guide

Issue 01

Date 2014-12-23

HUAWEI TECHNOLOGIES CO., LTD.

Issue 01 (2014-12-23) Huawei

Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective

holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and

the customer. All or part of the products, services and features described in this document may not be

within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,

information, and recommendations in this document are provided "AS IS" without warranties, guarantees or

representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://enterprise.huawei.com

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Endpoint

Administrator Guide About This Document

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About This Document

Before you use the product, refer to the product vendor for version mapping information and

to confirm compatibility with other videoconferencing equipment.

This document describes how to use the HUAWEI TE40 Videoconferencing Endpoint (TE40

or endpoint for short), HUAWEI TE50 Videoconferencing Endpoint (TE50 or endpoint for

short), and HUAWEI TE60 Videoconferencing Endpoint (TE60 or endpoint for short),

including conference experience, device control, address book management, system settings,

installation, maintenance, and troubleshooting.

Intended Audience

This document is intended for but not limited to endpoint administrators.

An endpoint administrator has access to all functions on the endpoint web interface, touch

panel (optional), and remote controlled user interface (UI). It is recommended that endpoint

administrators set parameters and manage the address book on the endpoint web interface.

When using this document, note the following:



Unless otherwise specified, the descriptions in this document are applicable to the TE40,

TE50, and TE60.



Except chapters 7.7 Security and 9.4 Customizing the Remote Controlled UI which

apply to the endpoint user interface controlled by the remote control (remote controlled

UI for short), descriptions and configurations in this document apply to the endpoint web

interface.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

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iii

Symbol Description

Indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,

performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal

injury.

Calls attention to important information, best practices and

tips.

NOTE is used to address information not related to personal

injury, equipment damage, and environment deterioration.

Change History

Changes between document issues are cumulative. The latest document issue contains all the

changes made in earlier issues.

Issue 01 (2014-12-23)

This issue is the first official release.

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Endpoint

Administrator Guide Contents

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Contents

About This Document ............................................................................................................... ii

1 Overview ................................................................................................................................... 1

1.1 Definition of an Endpoint Administrator ...................................................................................................................... 1

1.2 Requirements on an Administrator ............................................................................................................................... 2

1.3 Related Documentation................................................................................................................................................. 3

1.4 Safety Precautions ........................................................................................................................................................ 4

1.5 How to Obtain Help .................................................................................................................................................... 10

2 Web-based Login .................................................................................................................... 11

3 Menu Structure of the Web Interface .................................................................................. 14

4 Conference Experience .......................................................................................................... 16

4.1 Initiating a Point-to-Point Conference ........................................................................................................................ 17

4.1.1 Initiating a Conference from the Call Page .............................................................................................................. 17

4.1.2 Initiating a Conference from the Address Book ....................................................................................................... 18

4.1.3 Holding a Call .......................................................................................................................................................... 18

4.2 Initiating a Multipoint Conference.............................................................................................................................. 19

4.2.1 Understanding the MCU and Built-in MCU ............................................................................................................ 19

4.2.2 Initiating a Conference from the Predefined Conference Page ................................................................................ 22

4.2.3 Initiating a Conference from the Conference History Page ..................................................................................... 25

4.2.4 Initiating a Conference from the Address Book Page .............................................................................................. 25

4.3 Scheduling a Conference ............................................................................................................................................ 26

4.4 Joining a Conference Using the Conference Access Number ..................................................................................... 27

4.5 Joining an MSUC Convergent Conference ................................................................................................................. 28

4.6 Joining an HD-Video Conference over an IMS Network ........................................................................................... 30

4.7 Sharing a Presentation ................................................................................................................................................ 33

4.8 Creating and Sending Captions ................................................................................................................................... 34

4.9 Using the Do-Not-Disturb Function ........................................................................................................................... 35

4.10 Controlling a Conference .......................................................................................................................................... 35

4.11 Recording a Conference ............................................................................................................................................ 43

4.12 Sending and Receiving Instant Messages ................................................................................................................. 44

5 Device Control ........................................................................................................................ 46

5.1 Viewing the Video....................................................................................................................................................... 47

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5.2 Controlling a Camera .................................................................................................................................................. 48

5.3 Setting a Camera Preset .............................................................................................................................................. 49

5.4 Selecting Video Sources ............................................................................................................................................. 51

5.5 Controlling Audio ....................................................................................................................................................... 52

5.6 Setting the Combined Picture ..................................................................................................................................... 55

5.7 Setting Camera Parameters ......................................................................................................................................... 55

5.8 Setting Preferred Video Parameters ............................................................................................................................ 57

5.9 Setting Up a PPPoE Dial-Up Connection ................................................................................................................... 58

5.10 Using the Remote Control ........................................................................................................................................ 59

6 Managing the Local Address Book ...................................................................................... 60

6.1 Editing the Local Address Book ................................................................................................................................. 60

6.2 Using Virtual Conference Rooms ............................................................................................................................... 63

6.3 Importing and Exporting Address Book .................................................................................................................. 64

6.4 Customizing a Site Template ...................................................................................................................................... 64

7 System Settings ...................................................................................................................... 66

7.1 Setting Basic Parameters ............................................................................................................................................ 67

7.1.1 Setting the System time ........................................................................................................................................... 67

7.1.2 Setting the Ringtone for Incoming Calls ................................................................................................................. 68

7.1.3 Managing Power ...................................................................................................................................................... 68

7.1.4 Setting Number Key Functions ................................................................................................................................ 70

7.2 Specifying Caption Settings ........................................................................................................................................ 70

7.3 Setting Video Parameters ............................................................................................................................................ 72

7.3.1 Understanding Video Input Capabilities .................................................................................................................. 72

7.3.2 Configuring Video Input .......................................................................................................................................... 75

7.3.3 Setting the Multi-View Mode .................................................................................................................................. 77

7.3.4 Understanding Video Output Capabilities ............................................................................................................... 78

7.3.5 Configuring Video Output ....................................................................................................................................... 81

7.4 Configuring Audio ...................................................................................................................................................... 88

7.5 Specifying Conference Settings .................................................................................................................................. 90

7.5.1 Setting Audio and Video Protocols .......................................................................................................................... 90

7.5.2 Setting General Conference Parameters .................................................................................................................. 90

7.5.3 Setting Advanced Conference Parameters ............................................................................................................... 94

7.6 Specifying Network Settings ...................................................................................................................................... 98

7.6.1 Setting IP Parameters ............................................................................................................................................... 98

7.6.2 Setting H.323 Parameters ...................................................................................................................................... 103

7.6.3 Setting SIP Parameters ........................................................................................................................................... 105

7.6.4 Setting Wi-Fi Parameters ....................................................................................................................................... 108

7.6.5 Setting SNMP Parameters ...................................................................................................................................... 111

7.6.6 Setting Network Address Book Parameters ........................................................................................................... 114

7.6.7 Setting Firewall Parameters ................................................................................................................................... 117

7.6.8 Setting Network Diagnostics Parameters ............................................................................................................... 119

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7.6.9 Setting QoS Parameters ......................................................................................................................................... 120

7.6.10 Connecting to a 4E1 Network .............................................................................................................................. 122

7.6.11 Connecting to a PSTN Network ........................................................................................................................... 126

7.7 Security ..................................................................................................................................................................... 126

7.7.1 Enabling Encryption .............................................................................................................................................. 126

7.7.2 Supporting Remote Logins .................................................................................................................................... 127

7.7.3 Setting the Password of the Remote Control Administrator .................................................................................. 128

7.7.4 Setting the Upgrade Password ............................................................................................................................... 129

7.7.5 Setting the Air Content Sharing Password ............................................................................................................. 129

7.7.6 Setting Web Account Security ............................................................................................................................... 130

7.7.7 Setting Whitelist .................................................................................................................................................... 131

7.8 Importing Security Certificates ................................................................................................................................. 132

7.8.1 Importing a Certificate ........................................................................................................................................... 132

7.8.2 Importing Web Certificates .................................................................................................................................... 133

7.8.3 Updating Web Certificates ..................................................................................................................................... 134

7.9 Managing System Files ............................................................................................................................................. 134

7.9.1 Importing and Exporting Settings .......................................................................................................................... 134

7.9.2 Backing Up Settings .............................................................................................................................................. 135

7.9.3 Importing License Files ......................................................................................................................................... 135

7.9.4 Importing a Layout Policy File .............................................................................................................................. 136

7.9.5 Creating and Downloading a CSR File .................................................................................................................. 137

8 Upgrading ............................................................................................................................. 138

8.1 Automatic Upgrade ................................................................................................................................................... 139

8.2 Tool Upgrade ............................................................................................................................................................ 140

8.3 Upgrading the Endpoint Using the Mini System ...................................................................................................... 143

8.4 Upgrading the Endpoint on Its Web Interface ........................................................................................................... 144

9 Maintenance .......................................................................................................................... 145

9.1 Checking the Working Environment Periodically .................................................................................................... 146

9.2 Managing Common Users and Passwords ................................................................................................................ 146

9.3 Customizing the Web Interface ................................................................................................................................. 147

9.4 Customizing the Remote Controlled UI ................................................................................................................... 149

9.4.1 Customizing Onscreen Status Icons ....................................................................................................................... 149

9.4.2 Customizing the Home Screen............................................................................................................................... 149

9.4.3 Customizing Conference Control Functions to Be Displayed ............................................................................... 151

9.4.4 Customizing the Option Bar .................................................................................................................................. 151

9.5 Checking the Endpoint Periodically ......................................................................................................................... 152

9.6 Viewing System Status ............................................................................................................................................. 152

9.7 Querying System Information................................................................................................................................... 153

9.8 Querying Logs .......................................................................................................................................................... 153

9.9 Restoring Your Endpoint to Default Settings ............................................................................................................ 154

10 Troubleshooting ................................................................................................................. 155

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10.1 Understanding Diagnosis Methods ......................................................................................................................... 155

10.2 Common Faults ....................................................................................................................................................... 159

11 Technical Specifications .................................................................................................... 171

11.1 Physical Specifications ........................................................................................................................................... 171

11.2 Performance and Capacity ...................................................................................................................................... 172

11.3 Ports and Protocols ................................................................................................................................................. 173

11.4 Standards Compliance............................................................................................................................................. 176

A E1 and T1 Grounding Criteria ........................................................................................... 178

B Menu Structure of the Remote Controlled UI ................................................................. 179

C Requirements on Room Layout and Lighting ................................................................. 181

D Status Icons .......................................................................................................................... 182

E Default Settings ................................................................................................................... 185

F Glossary ................................................................................................................................. 187

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Overview

About This Chapter

This document guides you through configuring, managing, maintaining, and troubleshooting

the endpoint.

1.1 Definition of an Endpoint Administrator

An endpoint administrator is an enterprise employee who is responsible for managing and

maintaining endpoint operations.

1.2 Requirements on an Administrator

As an administrator, you must meet the following basic endpoint administrator proficiencies

and be capable of collecting all information related to the endpoint and its working

environment.

1.3 Related Documentation

This section lists the documentation that you may refer to when you perform routine

operations and maintenance as well as answering questions from standard users.

1.4 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them during

operation.

1.5 How to Obtain Help

When you encounter an endpoint issue, use the help on the endpoint web interface or contact

technical support personnel.

1.1 Definition of an Endpoint Administrator

An endpoint administrator is an enterprise employee who is responsible for managing and

maintaining endpoint operations.

An endpoint administrator has the following job responsibilities:



Configures and manages the endpoint.



Routinely maintains the endpoint.

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

Troubleshoots the endpoint failures.



Answers standard users' questions about endpoint use.

1.2 Requirements on an Administrator

As an administrator, you must meet the following basic endpoint administrator proficiencies

and be capable of collecting all information related to the endpoint and its working

environment.

Basic Endpoint Administrator Proficiencies



Windows operating system



Gatekeeper (GK) and Session Initiation Protocol (SIP) servers



Ethernet, TCP/IP, and Client/Server (C/S) model



H.323 and SIP protocols



Safe and effective use of electronic devices



Common maintenance tools



Videoconferencing endpoint functions and services

Information About the Endpoint and Its Working Environment

Table 1-1 lists the endpoint and working environment information that must be collected,

which helps you fulfill your job responsibilities and check the preparations for a recovery

from an emergency.

Table 1-1 Information to be collected

Category No. Item Description

Device

information

1 Device location Record the endpoint location in

as much detail as possible so

the endpoint can be quickly

located.

2 Networking condition Record the network topology

and hardware connection

diagram that include every

device.

3 Endpoint information List the IP address, user name,

and password for the endpoint

so you can quickly log in to the

endpoint in case of an

emergency. If you are not

permitted to record the

password for security reasons,

memorize it.

Software

and tools

4 Software versions and tools List the software versions

corresponding to the endpoint.

Prepare troubleshooting tools.

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Category No. Item Description

Contact

information

5 Purchased parts' service

information

Record the manufacturer

contact information, serial

numbers, and manufacturers'

warranty clauses for purchased

parts.

6 Technical support personnel's

contact information

Maintain a list of technical

support personnel with their

contact information and

responsibilities.

Spare parts 7 Spare parts List all spare parts (including

the spare parts that Huawei can

provide) and corresponding

procurement methods.

8 Redundant or temporary devices List all redundant or temporary

devices in the system, such as

standby file servers and

database servers.

1.3 Related Documentation

This section lists the documentation that you may refer to when you perform routine

operations and maintenance as well as answering questions from standard users.

You can refer to the documentation listed in Table 1-2.

Table 1-2 Reference documentation

Document Description When to Use How to Obtain

HUAWEI

TE40&TE50&TE60

Videoconferencing

Endpoint

V100R001C10

Quick Installation

Guide

Describes the

packaged items and

provides guidance

for quick

installation, and

common

configuration.

When checking

whether the carton

contains all the

required items and

when installing the

endpoint

Hold Ctrl and click

the following

hyperlink: Product

Support > Unified

Communications

and

Collaboration >

Telepresence and

Videoconferencing

> Telepresence

Endpoints > Group

Endpoints.

HUAWEI

TE40&TE50&TE60

Videoconferencing

Endpoint

V100R001C10

Quick Installation

Guide

Describes the

remote controlled UI

and provides quick

instructions in

commonly-used

endpoint functions.

When answering

questions from

standard users who

are using the

endpoint for the first

time or unfamiliar

with the endpoint

HUAWEI

TE40&TE50&TE60

Videoconferencing

Describes how to

operate the endpoint.

When answering

standard users'

questions about

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Endpoint

Administrator Guide 1 Overview

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Document Description When to Use How to Obtain

Endpoint

V100R001C10 User

Guide

daily endpoint

operations

HUAWEI

TE40&TE50&TE60

Videoconferencing

Endpoint

V100R001C10

Administrator Guide

(this document)

Describes

conference

experience, device

control, address

book management,

system settings,

upgrade,

maintenance, and

troubleshooting

based on the

endpoint web

interface.

When setting

parameters,

managing the

address book,

controlling

conferences,

upgrading the

endpoint, and

performing daily

maintenance.

HUAWEI

TE40&TE50&TE60

Videoconferencing

Endpoint

V100R001C10 Help

Describes the

endpoint web

interface and

method for using

this interface.

When answering

questions that

standard users

encounter on the

endpoint web

interface or

explaining the

parameters on this

interface

endpoint web

interface and click

the Help tab.

1.4 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them during

operation.

Basic Precautions



Keep the device dry and secure from collision during storage, transportation, and

operation of the device.



Do not attempt to dismantle the device by yourself. In case of any fault, contact the

appointed maintenance center for assistance or repair.



Without prior written consent, no organization or individual is permitted to make any

change to the structure or safety and performance design of the device.



While using the device, observe all applicable laws, directives, and regulations, and

respect the legal rights of others.

Environmental Precautions



Place the device in a well-ventilated place. Do not expose the device to direct sunlight.



Install the device strictly according to the requirements of the manufacturer.

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

Do not place any object on the top of the device. Reserve a minimum space of 10 cm at

the four sides of the device for heat dissipation.



Do not place the device on or near inflammable materials such as foam.



Keep the device away from heat source or fire, such as a radiator or a candle.



Keep the device away from any household appliances with strong electromagnetic fields,

such as a microwave oven, refrigerator, or mobile phone.

Operating Precautions



Do not allow children to play with the device or accessories. Swallowing the accessories

may be fatal.



Use the accessories such as the power adapter and battery provided or authorized only by

the manufacturer.



Ensure that the device does not get wet. If water gets into the device, disconnect the

power supply immediately and unplug all the cables connected to the device, including

the power cable, telephone cable, video cable, audio cable, network cable, and serial

cable, and then contact the appointed maintenance center.



Before plugging or unplugging any cable, shut down the device and disconnect the

power supply. While plugging or unplugging any cable, ensure that your hands are dry.



Do not step on, pull, or overbend any cable. Otherwise, the cable may be damaged,

leading to malfunction of the device.



Do not use old or damaged cables.



In lightning weather, disconnect the device from the power supply and unplug all the

cables connected to the device.



Keep the power plug clean and dry, to prevent electric shock or other dangers.



If the device is not used for a long time, disconnect the power supply and unplug the

power plug.



If smoke, sound, or smell is emitted from the device, stop using the device immediately,

disconnect the power supply, unplug the power plug and other cables, and remove the

batteries. Then, contact the appointed maintenance center for repair.



Ensure that no object (such as metal shavings) enters the device through the heat

dissipation vent.



Before connecting any other cable, connect the ground cable of the device. Do not

disconnect the ground cable until you have disconnected all the other cables.



Ensure that the three-phase power socket is grounded properly. The neutral line and the

live line cannot be connected inversely.



Do not scratch or abrade the shell of the device. The shed painting may lead to skin

allergy or malfunction of the device. If the shed painting material drops into the host, a

short circuit may occur.

Cleaning Precautions



Before cleaning the device, stop using it, disconnect the power supply, and unplug all the

cables connected to the device, including the power cable, telephone cable, video cable,

audio cable, network cable, and serial cable.



Do not clean the device shell with any cleaning solution or cleanser spray. Use a piece of

soft cloth to clean the device shell.

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Battery Usage Precautions of the Remote Control



Use only the recommended battery. Pay attention to the polarity of the batteries while

installing them.



If a battery does not fit in the device, do not apply force. Otherwise, the battery may leak

or explode.



To reduce the risk of explosion, do not use batteries of different types together. For

example, do not use an alkaline battery and a Mn-Zn battery together. It is recommended

that you use batteries provided or recommended by the manufacturer.



Do not use a new battery with an old battery. When you replace batteries, replace all of

them at the same time.



If you are not going to use the device for a long time, remove all the batteries.



If any battery leaks, emits smoke, or emits abnormal smell, stop using it immediately.



If the battery fluid comes in contact with your skin or clothes, rinse with water

immediately and seek medical assistance.



If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water

immediately and seek medical assistance.

LCD Usage Precautions



Do not expose the LCD to direct sunlight.



Do not scratch or strike, apply force to, or place heavy objects on top of the LCD.



Do not watch the LCD screen for extended periods of time. This may harm your eyes or

blur your vision.

Touch Panel Usage Precautions



Do not tap the touch panel with excessive force.



Do not let the touch panel exposed to water or other liquids.



Place the touch panel on the desktop steadily to prevent it from falling.

LCD Cleaning Precautions



According to the instructions in the attached manual, use a piece of soft cloth to remove

dust from the surface of the LCD.



Do not clean the LCD with volatile solvents, such as alcohol, benzene, or a dilution

agent. Do not keep the LCD in contact with a rubber or plastic materials for long periods

of time. This will deteriorate the surface gloss of the LCD.

Wireless Product Usage Precautions



Keep the wireless device away from magnetic storage devices, such as a magnetic card

or a floppy disk to prevent loss of the stored information.



Stop using the wireless device and disconnect it from the power supply in places where

using of wireless devices is prohibited or using of a wireless device may lead to

interference or danger.



Unplug the wireless device from the endpoint and turn off the endpoint close to a

high-precision controlled electronic device, such as an audio phone, a pacemaker, fire

alarm, or an automatic gate. Otherwise, this will lead to malfunction of the electronic

device.

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

The user who uses an electronic assistant medical-treatment device needs to confirm

with the service center regarding the effects of the radio wave on this device.



Do not take the wireless device to the operation theater, Intensive Care Unit (ICU), or the

Coronary Care Unit (CCU).



When using the device, ensure that the antenna of the device is at least 20 cm away from

all parts of your body.



In the area with inflammable or explosive materials, turn off your wireless device and

follow the relevant instructions given on the label to prevent an explosion or fire.



Use your wireless device and its accessories in a clean and dust-free environment.

Ensure that the wireless device does not come in contact with flame or a lit cigarette.



Ensure that the wireless device and its accessories are dry.



Do not drop, throw, or bend your wireless device.



Do not place the wireless device and its accessories in areas with extreme temperatures.

Reduction of Hazardous Substances

This device is compliant with the EU Registration, Evaluation, Authorization and Restriction

of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European

Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS)

Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more

information about the REACH compliance of the device, visit the website

www.huaweidevice.com/certification. You are recommended to visit the website regularly for

up-to-date information.

Statement on a Class A Product

This is a class A product. In a national environment this product may cause radio interference

in which case the user may be required to take adequate measures.

European Regulatory Compliance

The endpoint complies with the following European directives and regulations.



1999/5/EC (R&TTE)



2002/95/EC & 2011/65/EU (RoHS)



EC NO. 1907/2006 (REACH)



2002/96/EC (WEEE)

The endpoint complies with Directive 2002/95/EC, 2011/65/EU and other similar regulations

from the countries outside the European Union, on the RoHS in electrical and electronic

equipment. The endpoint does not contain lead, mercury, cadmium, and hexavalent chromium

and brominated flame retardants (Polybrominated Biphenyls (PBB) or Polybrominated

Diphenyl Ethers (PBDE)) except for those exempted applications allowed by RoHS directive

for technical reasons.

The endpoint complies with Regulation EC NO. 1907/2006 (REACH) and other similar

regulations from the countries outside the European Union. Huawei will notify to the

European Chemical Agency (ECHA) or the customer when necessary and regulation requires.

The endpoint complies with Directive 2002/96/EC on waste electrical and electronic

equipment (WEEE). Huawei is responsible for recycling its end-of-life devices, and please

contact Huawei local service center when recycling is required. Huawei strictly complies with

the EU Waste Electrical and Electronic Equipment Directive (WEEE Directive) and electronic

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waste management regulations enacted by different countries worldwide. In addition, Huawei

has established a system for recycling and reuse of electronic wastes, and it can provide

service of dismantling and recycling for WEEE. By Huawei recycling system, the waste can

be handled environmentally and the resource can be recycled and reused fully, which is also

Huawei WEEE stratagem in the word. Most of the materials in the endpoint are recyclable,

and our packaging is designed to be recycled and should be handled in accordance with your

local recycling policies.

In accordance with Article 11(2) in Directive 2002/96/EC (WEEE), The endpoints were

marked with the following symbol: a cross-out wheeled waste bin with a bar beneath as

below:

North American Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:



This device does not cause harmful interference.



This device must accept any interference received, including interference that may cause

undesired operation.

If this device is modified without authorization from Huawei, the device may no longer

comply with FCC requirements for Class A digital devices. In that a case, your right to use the

device may be limited by FCC regulations. Moreover, you may be required to correct any

interference to radio or television communications at your own expense.

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This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-located or operating in conjunction with any

other antenna or transmitter. This equipment should be installed and operated with a minimum

distance of 20 centimeters between the radiator and your body.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized

modifications to this equipment. Such modifications could void the user authority to operate

the equipment.

This device has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the device is operated in a commercial

environment.

This device generates, uses and radiates radio frequency energy. If it is not installed and used

in accordance with the instructions, it may cause harmful interference to radio

communications.

Operation of this device in a residential area is likely to cause harmful interference. In this

case the user will be requested to correct the interference at his or her own expense.

This device complies with RSS-210 of Industry Canada. Operation is subject to the following

two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause

undesired operation.

This Class A digital apparatus complies with Canadian ICES-003.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator & your body.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio

exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre le fonctionnement.

Cet appareil numérique de classe A est conforme à la norme ICES-003 du Canada.

Cet équipement est conforme aux limites IC d'exposition aux radiations définies pour un

environnement non contrôlé. Cet équipement doit être installé et utilisé à distance minimum

de 20cm entre le radiateur et votre corps.

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1.5 How to Obtain Help

When you encounter an endpoint issue, use the help on the endpoint web interface or contact

technical support personnel.

Viewing the Help on the Endpoint Web Interface

The help on the endpoint web interface includes context-sensitive help and operation guide.

Context-sensitive help includes status icons and configuration verification messages. For

example, if certain settings on the system settings screen are incorrect, a message will be

displayed to indicate the error and how to rectify it.

The operation guide describes how to operate the endpoint web interface. When you are using

the endpoint and the documents delivered with the endpoint are unavailable, you can click

in the upper right corner to read the operation guide.

Obtaining Technical Support

The Huawei support website is an efficient and real-time communication platform where you

can obtain technical documents, submit technical questions, service requests, and

troubleshooting questions, and provide feedback on Huawei products. To seek technical help

over the Internet, please visit http://enterprise.huawei.com.

Provide the following information to help Huawei engineers answer your questions:



Endpoint serial number (web interface query path: Help > Version)



Software version (web interface query path: Help > Version)



Network information (web interface query path: Maintenance > System Status > Line

Status)



Diagnostic and troubleshooting measures you have taken

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Web-based Login

To remotely manage the endpoint in web mode, log in to its web interface.

Configuring the Browser

Before running the endpoint web interface on a web browser, configure the browser.

The web interface can run on Microsoft Internet Explorer, Mozilla FireFox, and Google

Chrome. Microsoft Internet Explorer 8.0 is recommended. If you use other browsers or

versions, the user interface (UI) display may appear slightly different. The web interface will

still work as expected.

Before you begin, ensure that the latest patches for the operating system and browser are installed.

If you want to use Microsoft Internet Explorer 6.0 to access the endpoint web interface in

HTTPS mode, enable HTTPS login mode for Microsoft Internet Explorer 6.0 as follows: Log

in to the endpoint in Telnet or SSH mode. (The default user name and password are debug

and Change_Me, respectively.) Run the web ie6httpsmode 1 command to enable the HTTPS

The following description uses Window7 as an example to describe how to configure

Microsoft Internet Explorer 8.0 and FireFox 3.6. The methods for configuring other browser

versions are similar.

Step 1 Start Internet Explorer.

Step 2 From the Internet Explorer menu bar, choose Tools > Internet Options. In the displayed

Internet Options dialog box, click the Security tab.

Step 3 In the bottom of the tab, click Custom level.

Step 4 In the Security Settings dialog box that is displayed, perform the operations as follows:

1. Set all options under Downloads and Scripting to Enable.

2. (Only Microsoft Internet Explorer 8.0) Select Display mixed content under

Miscellaneous.

Step 5 Click OK.

Step 6 (Optional) On the Security tab, click Trusted sites and then Sites.

The Trusted sites dialog box is displayed.

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Step 7 (Optional) In the Add this website to the zone text box, enter the IP address of your endpoint.

Then click Add.

Step 8 (Optional) Click OK.

Step 9 Click the Privacy tab. Move the slider to display the Medium level.

Step 10 Click the Advanced tab. Select Use TLS 1.0 under Security.

Step 11 Click OK.

The configuration is complete.

----End

To ensure that information can be properly displayed, if you choose to skip Step 6 through Step 8,

choose Tools > Pop-up Blocker > Turn Off Pop-up Blocker from the menu bar of Internet Explorer.

To set Firefox, do the following:

Start the Firefox. On the menu bar, choose Tools > Options. On the Main tab, select Show

the Downloads window when downloading a file. On the Privacy tab, select Accept

cookies from sites. Then select OK.

Logging In to the Web Interface

Step 1 Open Internet Explorer.

Step 2 In the address box, enter the endpoint IP address, such as 192.168.1.1.

Step 3 Press Enter.

The login page is displayed.

Step 4 Fill in User name and Password.

The default user name and password are admin and Change_Me respectively. You are advised to

change the default password the first time you log in to the web interface, and then change your

password regularly.

Step 5 From the Language drop-down list, select a language.

Step 6 Click Log In.

The home page is displayed, as shown in Figure 2-1.

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Figure 2-1 Home page of the endpoint web interface

(1) Menu bar (2) Expand/Collapse

button

(3) Area for displaying your

site name

(4) Shortcut

bar

(5) Desktop icons (6) Area for

displaying logs

(7) Area for displaying

messages

(8) Status icons

----End

To ensure data security, after accessing the endpoint web interface, close the browser and delete browser

caches.

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Menu Structure of the Web Interface

Knowing the menu structure of the endpoint web interface helps you quickly find each

function item.

All function items on the web interface can be accessed from the menu bar on the home page.

Figure 3-1 shows the menu structure.

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Figure 3-1 Web interface menu structure

Only the TE60 supports 4E1 functions.

To quickly access a function item, you can also choose Help > Site Map and click the

hyperlink for the function item.

For details about the menu structure of the remote controlled UI, see B Menu Structure of the Remote

Controlled UI.

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Conference Experience

About This Chapter

You can initiate or join conferences in multiple ways on the endpoint web interface. During a

conference, you can control the conference or share presentations.

4.1 Initiating a Point-to-Point Conference

You can initiate a point-to-point conference in multiple ways on the endpoint web interface.

4.2 Initiating a Multipoint Conference

You can initiate a multipoint conference in multiple ways on the endpoint web interface.

During a multipoint conference, all the sites can hear and view each other.

4.3 Scheduling a Conference

On your endpoint, you can schedule a conference to hold at specific time.

4.4 Joining a Conference Using the Conference Access Number

When initiating a conference for which the participant sites are uncertain, you can set only the

number of anonymous sites. With this setting, a site can join the conference by dialing the

conference access number and then following the interactive voice response (IVR)

instructions.

4.5 Joining an MSUC Convergent Conference

Huawei videoconferencing systems can be used in the Microsoft Unified Communications

(MSUC) environment. Register the endpoint (networked with MSUC) with a Lync Server

using SIP. After that, the endpoint can place calls to Lync clients, receive calls from Lync

clients, and view Lync clients' online status.

4.6 Joining an HD-Video Conference over an IMS Network

The endpoint can join an HD video conference over an IMS network.

4.7 Sharing a Presentation

A computer can be connected to the endpoint to share files, and the remote sites can view both

your video and the desktop contents of the computer.

4.8 Creating and Sending Captions

You can create and preview a banner or caption on your endpoint.

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4.9 Using the Do-Not-Disturb Function

If you do not want to be disturbed by incoming calls, you can enable the Do-not-disturb

function.

4.10 Controlling a Conference

After initiating a multipoint conference, you can control the video and audio of sites using

conference control functions.

4.11 Recording a Conference

Your endpoint can record local and multipoint conferences.

4.12 Sending and Receiving Instant Messages

During a conference, you can send instant messages to remote sites and view or close the

instant messages sent from remote sites.

4.1 Initiating a Point-to-Point Conference

You can initiate a point-to-point conference in multiple ways on the endpoint web interface.

4.1.1 Initiating a Conference from the Call Page

On the call page, you can select a site, configure the line type and rate for the site, and place a

call to the site to start a conference.

Step 1 Choose Conference > Call.

Step 2 Select a remote site you want to call using either of the following methods:



Click Call History and select the remote site.



Enter the name, number, or IP address of the remote site.

Step 3 Set the site parameters, listed in Table 4-1.

Table 4-1 Site parameters

Parameter Description Setting

Site name/IP

address/Nu

mber

Specifies the name, number, or IP

address of the site you want to call.

To call a Cisco TelePresence

site, you must set this

parameter to the name of the

Cisco TelePresence site.

Line type Specifies the type of the line used to

place the call.

To call a Microsoft Lync site, set this

parameter to Auto or SIP.

By default, the last used line

type is displayed.

Rate Specifies the data transmission rate

required.

The data transmission rates supported by

your endpoint vary depending on the

type of site you want to call.

Select the highest available data

transmission rate.

NOTE

If this parameter is set incorrectly,

the video quality will be affected

or the call might even fail to be set

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Parameter Description Setting

up.

Call mode Specifies the call type.



Video: Place video calls



Voice: Place audio-only calls

This parameter is available only when

Line type is set to Auto or SIP.

The default value is Video.

The default settings of advanced conference parameters can meet the requirements of most simple

conferences. Alternatively, you can click Advanced Settings and set advanced conference parameters.

For the description of each advanced conference parameter, see 7.5.3 Setting Advanced Conference

Parameters.

Step 4 Click Call.

----End

4.1.2 Initiating a Conference from the Address Book

You can select a site from the address book and place a call to the site to initiate a conference.

Procedure

Step 1 Choose Address Book > Address Book.

Step 2 Select one site you want to call from the local address book or the Lightweight Directory

Access Protocol (LDAP) address book.

Step 3 Click Call.

----End

To modify the settings of a site you want to call, click the site.

4.1.3 Holding a Call

If you receive a call or want to call another site in a point-to-point conference, you can

perform call hold operations.

Prerequisites

The Multipoint call mode parameter has been set to Multipoint converge on System

Settings > Conference > Normal on the endpoint web interface.

Procedure

Scenario 1: You are in a point-to-point conference with site B, and site C calls you. You can

perform any of the operations described in Table 4-2.

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Table 4-2 Call hold operations

Click... To...

Reject Reject the incoming call and continue the current point-to-point

conference.

Accept & Hold

Active

Answer the incoming call and place the current point-to-point

conference on hold.

NOTE

After performing this operation, you can choose Conference > Hold Call

and click any of the following:



Resume: Resume the conference call placed on hold and place the

active call on hold.



On hold: Place the active call on hold.



Hang up: Disconnect a site.

Accept & End

Active

Answer the incoming call and end the current point-to-point

conference.

Ignore Ignore the incoming call and close the call handling dialog box.

Scenario 2: You are in a point-to-point conference with site B and call site C. You can perform

any of the following operations described in Table 4-3 in the dialog box that is displayed.

Table 4-3 Call operations

Click... To...

Hold Active & Call Place the current point-to-point conference on hold and call site C.

NOTE

After performing this operation, you can choose Conference > Hold Call

and click any of the following:



Resume: Resume the conference call placed on hold and place the

active call on hold.



On hold: Place the active call on hold.



Hang up: Disconnect a site.

Cancel Cancel calling site C.

4.2 Initiating a Multipoint Conference

You can initiate a multipoint conference in multiple ways on the endpoint web interface.

During a multipoint conference, all the sites can hear and view each other.

4.2.1 Understanding the MCU and Built-in MCU

The endpoint needs to use the MCU or built-in MCU to initiate a multipoint conference. If the

endpoint uses the built-in MCU to initiate a conference, no external MCU is required.

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MCU

As an indispensable component in a multipoint conference, the MCU is responsible for

multiple functions, such as site access, video exchange, audio mixing, data processing, and

signaling interaction.

Built-in MCU

An endpoint with the built-in MCU function can initiate a multipoint conference by

implementing functions such as site access, video exchange, audio mixing, data processing,

and signaling interaction. The endpoint can work independently, without involving the other

components on the videoconferencing network in conference scheduling. In this case, the

endpoint functions as a mini MCU.



On the endpoint web interface, choose Maintenance > System Information, and check whether the

endpoint has a built-in MCU.



To provide the built-in MCU function, the endpoint requires a specified license. Contact Huawei

post-sales engineers to purchase the license.

Conferences held with the built-in MCU function have the following features:



After a point-to-point call is set up, site-by-site calls can be made to hold a multipoint

conference.



BFCP or H.239 presentation dual-stream conferences are supported. A SIP site supports

BFCP dual-stream, an H.323 site supports H.239 dual-stream, and a hybrid conference

supports both BFCP and H.239 dual-stream.



Conferences can be locked from the built-in MCU. After a conference is locked, calls

from new sites are restricted.



Conferences can be attended by both H.323 and SIP sites and support H.323 site control.



If a conference is held with a built-in MCU, only Presentation is available.

Built-in MCU Capabilities of TE40/TE50

The built-in MCU supports the access from six HD video sites and three audio-only sites

simultaneously in a conference.



The six HD video sites include the local site that uses its built-in MCU, that is, the

built-in MCU site.



A maximum of six 720p30 full-adaptive sites are supported.



G.722 or G.711 full adaptation is supported.

Built-in MCU Capabilities of TE60

The built-in MCU supports the access from nine HD video sites and three audio-only sites

simultaneously in a conference.



The nine HD video sites include the local site that uses its built-in MCU, that is, the

built-in MCU site.



A maximum of nine 720p30 full-adaptive sites are supported.



G.722 or G.711 full adaptation is supported.

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Initiating a Multipoint Conference on the endpoint with a Built-in MCU

Before initiating a multipoint conference, you must enable the built-in MCU function. To do

so, choose System Settings > Conference > Normal and set Multipoint call mode to AUTO

or Built-in MCU.

To initiate a multipoint conference using the built-in MCU, call the first site and then place

calls one at a time to several other sites. For details about other methods for initiating a

multipoint conference, see 4.2.2 Initiating a Conference from the Predefined Conference Page,

4.2.3 Initiating a Conference from the Conference History Page, and 4.2.4 Initiating a

Conference from the Address Book Page.

For example, to use the built-in MCU of endpoint A to initiate a conference that includes

endpoints A, B, C, and D, perform the following steps:

From endpoint A, call endpoints B, C, and D until all the calls are set up.

If the built-in MCU of an endpoint is used during a conference, Lock conference can be selected from

the Conference control screen on the endpoint whose built-in MCU is being used to prevent unwanted

additional sites joining the conference.

Conference Control

Three types of roles exist in a multipoint conference initiated using the built-in MCU:

Endpoint to which the built-in MCU belongs, chair site, and non-chair sites. A site can request

chair control rights only after chair control is enabled on the Endpoint to which the built-in

MCU belongs. The chair control is enabled by default.

Only H.323 sites support conference control functions.

Table 4-4 Conference control in a multipoint conference initiated using the built-in MCU

Role Conference Control

Endpoint to which

the built-in MCU

belongs

Enable chair control, Disable chair control, Lock conference, Set

Continuous Presence, and Recording

Chair site Release Chair, End conference, Delete Site, Add site, Set

Continuous Presence, and Recording

NOTE

Only H.323 sites where the endpoints in V100R001C10 are used support the

Conference Video Layout and Start functions.

Non-chair site Request chair

The recording function is available only when the recording server address is configured on the

Endpoint to which the built-in MCU belongs.

Continuous Presence on the Endpoint to Which the Built-in MCU Belongs

The Endpoint to which the built-in MCU belongs adjusts the continuous presence layout

based on the number of sites in the conference, and can add the local video and presentation

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to continuous presence. A maximum of 7 sites are supported in continuous presence on the

TE40/TE50, and a maximum of 10 sites are supported in continuous presence on the TE60.



The maximum number of sites in continuous presence includes the local video and presentation.



For details about how to add the local video and presentation to continuous presence, see the

description of Add presentation to continuous presence and Add local video to continuous

presence in 7.5.2 Setting General Conference Parameters. The two parameters are invalid to H.323

sites where the endpoints in V100R001C10 are used. For these sites, you can press on the

remote control to add the local video or presentation to continuous presence.

4.2.2 Initiating a Conference from the Predefined Conference

Page

On your endpoint, you can create a conference on the predefined conference page and initiate

it from this page.

Prerequisites

You can use SiteCall or the built-in MCU to initiate a multipoint conference.



SiteCall: Before initiating a conference, define the participant sites and register your

endpoint with the GK server. Then disable the built-in MCU as follows: Choose System

Settings > Conference > Normal and set Multipoint call mode to Multipoint

converge or OFF.



Built-in MCU: Before initiating a conference, enable the built-in MCU as follows:

Choose System Settings > Conference > Normal and set Multipoint call mode to

Built-in MCU or AUTO. If it is defined on the Service Management Center (SMC) as

a manageable participant, its built-in MCU capabilities will be restricted by the SMC. In

this case, consult the SMC administrator about the maximum number of calls supported

by the endpoint.

To provide the built-in MCU function, the endpoint requires a specific license. Contact Huawei

post-sales engineers to purchase the license.

Procedure

Step 1 Choose Conference > Start Conference and click the Predefined Conferences tab.

Step 2 Click Create Conference and perform either of the following:



Click Address Book. On the displayed tab, select the desired sites.



Click LDAP Address Book. On the displayed tab, search for and select the desired sites.

Step 3 Click .

The selected sites are added to the site list on the right.

Step 4 Set the conference parameters.



If you use the built-in MCU to initiate the conference, set Conference Name, Rate, and

Support recording only.



If you use SiteCall to initiate the conference, set all the parameters listed in the table.

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Table 4-5 Conference parameters

Parameter Description Setting

Conference

Name

Specifies the name of the conference. -

Rate Specifies the data transmission rate for

the conference.

To help ensure conference

quality, set this parameter to

1920 kbps or a larger value.

Continuous

presence

Specifies the maximum number of site

videos that can be viewed

simultaneously during the conference.

When continuous presence is broadcast,

the sites in the conference can view the

videos of multiple sites simultaneously.

If you select Disable, the conference

does not support continuous presence.

The default value is Disable.

Other

parameters

Specifies the mode for setting conference

parameters.



Auto-sensing: Your endpoint sets

conference parameters to be the same

as the parameter settings described in

7.5 Specifying Conference Settings.



User defined: You must manually set

Conference control password,

Anonymous H.323 sites,

Anonymous PSTN sites, H.235

conference, and Paying site.

The default value is

Auto-sensing.

Conference

control

password

Specifies the password to the conference.

This password is required for:



The site that wants to chair the

conference to obtain the chair control

rights.



Anonymous sites to join the

conference for authentication. For

details about how to use the password

to join an authentication conference,

see 4.4 Joining a Conference Using

the Conference Access Number.

Enter a value that contains 1 to

32 digits.

Anonymous

H.323 sites

Anonymous

PSTN sites

Specify the number of IP or public

switched telephone network (PSTN)

anonymous sites that are allowed to join

the conference.

Anonymous sites are the sites whose

numbers are not defined. To allow five

IP or PSTN anonymous sites to join the

conference, set the Anonymous H.323

sites parameter to 5. To disallow any IP

or PSTN anonymous sites to join the

conference, set the Anonymous PSTN

The default value is 0.

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Parameter Description Setting

sites parameter to 0.

H.235

conference

Specifies the conference security type.



Insecure conference: No data

transmitted during the conference is

encrypted.



Secure media conference: Media

streams are encrypted.

The default value is Insecure

conference.

To enhance the communication

security on your endpoint,

select Secure media

conference.

NOTE

If you select Secure media

conference, confirm that

Encryption is set to Enable or

Maximum interconnectivity on

your endpoint and the endpoints to

call. Otherwise, the calls will fail.

Paying site Specifies the party that will be charged

for the conference.



Local site: The local site pays for the

conference.



Another site: Another site pays for

the conference. If you select this

option, you must fill in Paying

account and Paying password.

The default value is Local site.

Support live

broadcast

Specifies whether your endpoint supports

live broadcasting for multipoint

conferences hosted by standalone MCUs.

By default, this parameter is

deselected, indicating that the

endpoint does not support live

broadcasting.

Support

recording

Specifies whether your endpoint supports

recording for multipoint conferences

hosted by standalone MCUs.

By default, this parameter is

deselected, indicating that the

endpoint does not support

recording.

Date Specifies the conference start time.

This parameter is mandatory only when

you schedule a conference.

No default value is set for this

parameter.

Duration Specifies the conference duration.

This parameter is mandatory only when

you schedule a conference.

Unit: minute

Do not leave this parameter

blank.

Step 5 Click Hold Conference.

The conference is initiated according to the parameters you set.

----End

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4.2.3 Initiating a Conference from the Conference History Page

The conference history contains the records of conferences your endpoint initiated or attended

and sites your endpoint placed calls to or received calls from. You can select a record from the

conference history to initiate a new conference.

Prerequisites

You can use SiteCall or the built-in MCU to initiate a multipoint conference.



SiteCall: Your endpoint has registered with a GK server, and Multipoint call mode is set

to Multipoint converge or OFF under System Settings > Conference > Normal.



Built-in MCU: Multipoint call mode is set to Built-in MCU or AUTO under System

Settings > Conference > Normal.

To provide the built-in MCU function, the endpoint requires a specific license. Contact Huawei

post-sales engineers to purchase the license.

Background

The conference history stores a maximum of 50 records.

Procedure

Step 1 Choose Conference > Start Conference and click the Conference History tab.

Step 2 Select a record and click .

The conference starts.

----End

4.2.4 Initiating a Conference from the Address Book Page

From the address book on your endpoint, you can select sites to initiate a conference.

Prerequisites

You can use SiteCall or the built-in MCU to initiate a multipoint conference.



SiteCall: Your endpoint has registered with a GK server, and Multipoint call mode is set

to Multipoint converge or OFF under System Settings > Conference > Normal.



Built-in MCU: Multipoint call mode is set to Built-in MCU or AUTO under System

Settings > Conference > Normal.

To provide the built-in MCU function, the endpoint requires a specific license. Contact Huawei

post-sales engineers to purchase the license.

Procedure

Step 1 Choose Address Book > Address Book.

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Step 2 Select sites from the local address book. Alternatively, search for sites from the LDAP

address book, save the found sites in the local address book, and select the sites from the local

address book. Then click Start Conference.

Step 3 Set the conference parameters. Refer to 4.2.2 Initiating a Conference from the Predefined

Conference Page.

Step 4 Click Hold Conference.

The conference starts.

----End

4.3 Scheduling a Conference

On your endpoint, you can schedule a conference to hold at specific time.

Prerequisites

You have set Conference line type in advanced conference settings to H.323 or Auto. For

details about the settings, see 7.5.3 Setting Advanced Conference Parameters.

Your endpoint has registered with a GK server, and Multipoint call mode is set to

Multipoint converge or OFF under System Settings > Conference > Normal.

Procedure

Method 1: Create and schedule a conference.

Step 1 Choose Conference > Start Conference and click the Schedule Conference tab.

Step 2 Click New Schedule. Select conference sites and set the conference parameters. Refer to 4.2.2

Initiating a Conference from the Predefined Conference Page.

Step 3 Click Schedule.

The conference is scheduled.

----End

Method 2: Create and schedule a predefined conference or schedule a predefined conference

that exists in the Predefined Conferences list.

Step 1 Choose Conference > Start Conference and click the Predefined Conferences tab.

Step 2 Click Create Conference or an entry in the Conference Name column.

The Hold Conference page is displayed.

Step 3 Select conference sites and set the conference parameters. Refer to 4.2.2 Initiating a

Conference from the Predefined Conference Page.

Step 4 Click Schedule.

The conference is scheduled.

----End

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Method 3: Schedule a conference in the Conference History list.

Step 1 Choose Conference > Start Conference and click the Conference History tab.

Step 2 Click an entry in the Conference Name column.

The Hold Conference page is displayed.

Step 3 Select conference sites and set the conference parameters. Refer to 4.2.2 Initiating a

Conference from the Predefined Conference Page.

Step 4 Click Schedule.

The conference is scheduled.

----End

Conferences scheduled using any of the preceding methods are displayed in the Schedule

Conference list.

4.4 Joining a Conference Using the Conference Access

Number

When initiating a conference for which the participant sites are uncertain, you can set only the

number of anonymous sites. With this setting, a site can join the conference by dialing the

conference access number and then following the interactive voice response (IVR)

instructions.

Background

A site dials a conference access number and follows the IVR instructions to enter the specified

password to join a conference. This process is called two-stage dialing.

Procedure

Step 1 Obtain the access number for the authentication conference.

When a conference starts, endpoints that have joined the conference can view the conference

access number by choosing Maintenance > System Status > Conference. Anonymous sites

can obtain the conference access number and authentication password from the SMC

administrator or chair site using other methods.

Step 2 Choose Conference > Call.

Step 3 In Site name/IP address/Number, enter the access number.

Step 4 Set the call parameters. Refer to 4.1.1 Initiating a Conference from the Call Page.

Select the highest data transmission rate supported by your endpoint to increase the call success rate.

Step 5 Click Call.

Step 6 Choose Conference > Second Dial. Follow the IVR instructions to select a language and

enter the password (if any) to join a conference.

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----End

4.5 Joining an MSUC Convergent Conference

Huawei videoconferencing systems can be used in the Microsoft Unified Communications

(MSUC) environment. Register the endpoint (networked with MSUC) with a Lync Server

using SIP. After that, the endpoint can place calls to Lync clients, receive calls from Lync

clients, and view Lync clients' online status.

Background

After the endpoint joins the MSUC network, the following can be implemented.



The endpoint and Lync clients can place calls to each other.

−

During a point-to-point call, switching between audio-only and video calls is

available on both the endpoint and Lync client.

−

The endpoint supports call forwarding on Lync clients. For example, if calls to Lync

A has been set to be forwarded to Lync B, then after a call between Lync A and

endpoint C is set up, endpoint C automatically disconnects from Lync A and calls

Lync B.



From Address Book you can view Lync clients' online status.

To view a Lync client's online status, you must save that Lync client to the local address

book.

The following describes how the endpoint places a call to the Lync client.

Procedure

Step 1 Register the endpoint with the MSUC network.

1. On the endpoint web interface, choose System Settings > Network and click the

H.323/SIP Settings tab.

2. Click the SIP tab and set the parameters for interworking with the MSUC to register the

endpoint with a Lync server. Table 4-6 describes the related parameters.

Table 4-6 SIP parameters

Parameter Description Setting

with server

Specifies whether your endpoint registers

with a Lync Server.

An endpoint that registers with a Lync

Server can place calls to remote sites

using their IP addresses or site numbers

if the remote sites also register with Lync

Servers.

NOTE

If you select this parameter, you must also set

Server address, Site number, User name,

and Password.

Set this parameter to Enable.

Server Specifies the IP address or domain name Example 1: 192.168.1.10

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Parameter Description Setting

address of the Lync Server with which you want

the endpoint to register.

If you set this parameter to the Lync

Server domain name, enable the domain

name server (DNS). If the DNS is not

enabled, enable Proxy server.

Example 2: lync.zdtest.com

Conference

service

number

- You do not need to set this

parameter.

Enable

proxy server

- You do not need to set this

parameter.

Proxy server

address

- You do not need to set this

parameter.

Site number Specifies the site number for your

endpoint.

If your endpoint registers with a Lync

Server, endpoints that also register with

the Lync Server can dial this site number

to call your endpoint.

Example: 123@zdtest.com

Obtain this value from the Lync

Server administrator.

User name

Password

Specifies the user name for

authentication registration.

Example: lync_1@zdtest.com

Obtain the value of this

parameter from the Lync Server

administrator.

Server type Specifies the SIP server type.



OCS: Select this option if your

endpoint registers with the Microsoft

Office Communications Server

(OCS) or Microsoft Lync Server.



CISCO VCS: Select this option if

your endpoint registers with the Cisco

TelePresence Video Communication

Server (VCS).



Standard: Select this option if your

endpoint registers with other SIP

servers.

Set this parameter to OCS.

Transmissio

n type

Specifies the protocol used for SIP

signaling transmission.



TCP: Use the Transmission Control

Protocol (TCP) to implement

transmission reliability.



UDP: Use the User Datagram

Protocol (UDP) to implement

transmission with reduced latency.



TLS: Use Transport Layer Security

(TLS) to implement transmission

Only TCP and TLS

transmission are supported.

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Parameter Description Setting

security. Note that selecting this

option may affect the call rate. If you

select this parameter, you can set SSL

version.

SSL version Specifies the encryption protocol used

for SIP calls, including TLS 1.0 and SSL

3.0.

The default value is TLS 1.0.

Video

request

handling

Specifies how your endpoint handles

video requests from a remote endpoint

during a point-to-point SIP audio call or

multipoint conference.



Accept automatically: Your

endpoint automatically accepts video

requests from the remote endpoint.



Reject automatically: Your endpoint

automatically rejects video requests

from the remote endpoint.



Manual: Your endpoint prompts you

to accept video requests from the

remote endpoint.

The default value is Manual.

3. Click Save.

Step 2 Place a call from the endpoint to the Lync client.

1. Choose Conference > Call.

2. In the text box, enter the Lync client number.

3. Click Call.

----End

4.6 Joining an HD-Video Conference over an IMS

Network

The endpoint can join an HD video conference over an IMS network.

Background

Borne by the standard IP protocol, IMS uses VoIP applications based on the standard SIP

applications of the 3GPP to provide fixed and mobile multimedia services for operators.

Integrating MCUs can enhance the functionality of the Huawei IMS HD videoconferencing

solution.

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Prerequisites

You have obtained the required authentication information from the IMS administrator:

unified access number, conference ID, and conference password.

Endpoint users can obtain the required authentication information allocated by the IMS through emails,

text messages, notices, or other methods.

Procedure

Step 1 Register the endpoint with the network where the IMS is located.

1. On the endpoint web interface, choose System Settings > Network and click the

H.323/SIP Settings tab.

2. Click the SIP tab and set the parameters for interworking with the IMS, as described in

Table 4-7.

Table 4-7 SIP parameters

Parameter Description Setting

with server

Specifies whether your endpoint registers

with an IMS server.

Only endpoints that have registered with

IMS servers can join the IMS network.

An endpoint that registers with an IMS

server can place calls to remote sites

using their IP addresses or site numbers

if the remote sites also register with IMS

servers.

NOTE

If you select this parameter, you must also set

Server address, Conference service

number, Site number, User name, and

Password.

Set this parameter to Enable.

Server

address

Specifies the IP address or domain name

of the IMS server with which you want

the endpoint to register.

If you set this parameter to the IMS

server domain name, enable the domain

name server (DNS). If the DNS is not

enabled, enable Proxy server.

IP address example:

192.168.1.10

Domain name example:

huawei.com

It is recommended that you set

Server address to the domain

name of the IMS server with

which you want the endpoint to

Conference

service

number

Specifies the conference service number

for your endpoint to initiate conferences

over an IP multimedia subsystem (IMS)

network.

Set this parameter to the

conference service number

obtained from the IMS network

administrator.

Proxy server Specifies whether to enable the proxy

server.

You must enable the proxy server when

Set this parameter to Enable.

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Parameter Description Setting

using the IMS network.

Proxy server

address

Specifies the address of the proxy server.

If you set Server address to the IMS

server domain name, set this parameter

to the IP address bound to that domain

name.

Example: 192.168.1.10.

Site number Specifies the site number for your

endpoint.

If your endpoint registers with an IMS

server, endpoints that also register with

the IMS server can dial this site number

to call your endpoint.

The parameter value must

contain only digits.

Example: 12345

User name

Password

Specifies the user name for

authentication registration.

The value can contain digits,

letters, and special characters,

such as @ # %.

Example:

+0867552842007@huawei.co

Obtain the value of this

parameter from the IMS server

administrator.

Server type Specifies the SIP server type.



OCS: Select this option if your

endpoint registers with the Microsoft

Office Communications Server

(OCS) or Microsoft Lync Server.



CISCO VCS: Select this option if

your endpoint registers with the Cisco

TelePresence Video Communication

Server (VCS).



Standard: Select this option if your

endpoint registers with other SIP

servers.

Set this parameter to Standard.

Transmissio

n type

Specifies the protocol used for SIP

signaling transmission.



TCP: Use the Transmission Control

Protocol (TCP) to implement

transmission reliability.



UDP: Use the User Datagram

Protocol (UDP) to implement

transmission with reduced latency.



TLS: Use Transport Layer Security

(TLS) to implement transmission

security.

Set this parameter to UDP.

The IMS network only supports

UDP transmission.

Video

request

Specifies how your endpoint handles

video requests from a remote endpoint

The default value is Manual.

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Parameter Description Setting

handling during a point-to-point SIP audio call or

multipoint conference.



Accept automatically: Your

endpoint automatically accepts video

requests from the remote endpoint.



Reject automatically: Your endpoint

automatically rejects video requests

from the remote endpoint.



Manual: Your endpoint prompts you

to accept video requests from the

remote endpoint.

3. Click Save.

Step 2 Choose Conference > Call.

Step 3 In the text box, enter the conference unified access number.

Step 4 Click Call.

Step 5 Choose Conference > Second Dial.

Enter the required authentication information, such as the conference ID and password, as

prompted.

----End

Result

After the IMS authenticates the password, the endpoint can join an HD video conference over

an IMS network.

4.7 Sharing a Presentation

A computer can be connected to the endpoint to share files, and the remote sites can view both

your video and the desktop contents of the computer.

Prerequisites

The presentation sharing function has been enabled, and the presentation parameters have

been set. By default, the endpoint has the presentation sharing function enabled, and the

default presentation parameter settings support presentation sharing. To modify these

parameters, see 7.5.3 Setting Advanced Conference Parameters.

The presentation video source has been connected.



Wired connection

Use a cable to connect the computer to a video input port on the endpoint.



Air content sharing client

1. (Optional) In the address box, enter the endpoint IP address and press Enter.

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2. (Optional) In the upper left corner of the login page, click Download Air Content

Sharing Client and install the client as prompted.

The icon of the air content sharing client is displayed on the desktop when the

installation is complete.

If this is the first time you are installing the air content sharing client, you must restart

your computer before you can use it.

3. Double-click .

4. Double-click the endpoint to connect, or enter the endpoint IP address and click

Connect.

5. In the displayed dialog box, enter the password and click Connect.

The default password is Change_Me. For details, see 7.7.5 Setting the Air Content

Sharing Password.

Alternatively, ignore the dialog box and watch for the message An air content sharing source device

requests to connect to your endpoint. Accept? that will be displayed on the endpoint web interface

and remote controlled UI. When the message is displayed, select Accept. The client then successfully

connects to the endpoint without any passwords.

Background

You can select either of the following modes for sharing a presentation:



Auto: The endpoint automatically sends the video along with the presentation. This

mode is available only when Presentation mode is set to Live.



Manual: You can use the remote control to share a presentation.

For details, see 7.5.3 Setting Advanced Conference Parameters.

However, in live mode, the endpoint does not support presentation sharing using SIP.

On a Microsoft unified communications (MSUC) network, the endpoint does not support

presentation sharing.

Procedure

Step 1 Choose Conference > Presentation.

Step 2 In the displayed dialog box, click Share.

The presentation is shared with remote sites.

----End

To stop sharing the presentation, click Stop.

4.8 Creating and Sending Captions

You can create and preview a banner or caption on your endpoint.

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Procedure

Step 1 Choose Conference > Caption.

Step 2 Click Middle Caption, Bottom Caption, or Banner. Then you can:



Share a caption in the Caption List list or a banner in the Banner Title list.



Preview a caption or banner on the display at your site.



Edit a caption or banner.



Save a caption or banner.

You can save a maximum of 10 entries to the Caption List or Banner Title list.



Create or delete a caption or banner.

----End

4.9 Using the Do-Not-Disturb Function

If you do not want to be disturbed by incoming calls, you can enable the Do-not-disturb

function.

Procedure

Step 1 Choose Conference > Do-not-disturb.

The Do-not-disturb dialog box is displayed.

Step 2 Select Enable for Do-not-disturb and click OK.

----End

4.10 Controlling a Conference

After initiating a multipoint conference, you can control the video and audio of sites using

conference control functions.

Icons on the Conference Control Page

Table 4-8 lists common icons displayed on the conference control page.

Table 4-8 Icons on the conference control page

Ico

Description Ico

Description

The site is not in the conference.

The site is in the conference.

Your site is chairing the conference.

The site is being broadcast. The site is being viewed.

The speakers of the site have been

muted, and the site cannot hear the The microphones of the site have

been muted, and the other sites in the

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Ico

Description Ico

Description

current conference. conference cannot hear the site.

The site is sharing a presentation. The site is a PSTN, H.323 PHONE,

or SIP audio site.

Table 4-9 lists the icons used to adjust the site display mode on the conference control page.

Table 4-9 Icons used to adjust the site display mode

Icon Description

Refreshes the conference control page.

Displays sites in a list.

Displays sites as icons.

Controlling a Multipoint Conference Hosted by the MCU



Note that not all the conference control functions listed in Table 4-10 are available on the

conference control page during a conference, depending on your role in the conference and

the settings of conference control page.

Table 4-10 lists the conference control functions available in a multipoint conference hosted

by the MCU.

Table 4-10 Conference control functions

Conferenc

e Control

Function

Applica

ble

Role

Description

Request

Chair

Non-cha

ir site

The conference chair site can use more conference control

functions than other sites.

Only non-chair sites can request chair control rights when no

chair site exists in a conference. Audio-only sites cannot request

chair control rights.

To request chair control rights, click Request Chair and enter

the conference control password, that is, the chair password.

NOTE

Obtain the conference control password from the SMC administrator or

the site that initiates the conference.

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Conferenc

e Control

Function

Applica

ble

Role

Description

Request

Floor

Non-cha

ir site

If a non-chair site wants to speak during a conference, the site

can request the floor from the chair site. This function is

especially useful when a remote site is being broadcast.

This function is available only when a chair site exists in the

conference. After a site requests the floor, the request is

submitted to the chair site. The chair site can then determine

whether to give the floor to the site.



To give the floor to the requesting site, the chair site clicks

Sites Requesting Floor and clicks the site in the list. The site

is broadcast, and all the sites, except the chair site and the site

given the floor, are muted.



If the chair site does not give the floor to the requesting site,

the conference status remains unchanged.

View Site Non-cha

ir site

Chair

site



Non-chair site: can use this function when no site or

continuous presence is being broadcast during a conference;

can view the sites residing on the local MCU or MCUs of the

same level only.



Chair site: can view any sites residing on the local MCU and

MCUs cascaded to the local MCU; can view a site even when

another site is being broadcast in continuous presence.

To view a single site, click View Site and select the site or

continuous presence to view.

To view sites in turn, click View Site, select In Turn on the

View Site page, select the sites to view one by one, and click

Start Viewing Sites in Turn. To stop viewing sites in turn, click

Stop Viewing Sites in Turn.

Revoke

Chair

Site that

initiates

the

conferen

Click Revoke Chair. When chair control rights are revoked, no

chair site exists in the conference. Sites in the conference can

then request to chair the conference.

Call Site

Call All

Chair

site

You can place a call to a site that is not in the conference. The

site joins the conference after answering the call.

To call an absent site, click Call Site. To call all absent sites

included in the conference site list into the conference, click Call

All.

The status of a successfully connected site changes from to

Add Site Chair

site

You can add sites to an ongoing conference, regardless of

whether those sites have been defined in the address book. The

MCU hosting the conference then places calls to the added sites.

To add sites from the local or LDAP address book or add sites

that have not been defined in the address book, click Add Site.

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Conferenc

e Control

Function

Applica

ble

Role

Description

Delete Site Chair

site

To delete an absent site or a site that has joined the conference,

click Delete Site, select the site, and confirm the operation.

The chair site can disconnect a site from the conference and

remove the site from the site list. To enable the site to join the

conference again, the chair site must add the site to the

conference by performing the Add Site operation.

Hang Up Chair

site

To disconnect a site that has joined the conference, click Hang

Up, select the site, and confirm the operation. After a site is

disconnected, the site still belongs to the conference but is

marked with . To have the site join the conference again, the

chair site can perform the Call Site operation.

Broadcast

Site

Chair

site

The chair site can broadcast any non-audio-only site, including

the chair site itself, or broadcast multiple sites in turn.

To broadcast a single site, click Broadcast Site and select the

site to broadcast. When a site is broadcast, all non-chair sites are

forced to view the video of the broadcast site while the chair site

can view the video of any site that is present at the conference.

To stop broadcasting a site, perform Stop Broadcasting or

Discussion operation.

To broadcast sites in turn, click In Turn, select In Turn on the

Broadcast Site page, select the sites to broadcast one by one, and

click Start Broadcasting Sites in Turn. When multiple sites are

broadcast in turn, all sites are forced to view the video of the

broadcast sites. To stop broadcasting sites in turn, click Stop

Broadcasting Sites in Turn.

End

Conference

Chair

site

If a conference is completed before the scheduled time, the chair

site can use the End Conference function to end the conference

in advance.

Set

Continuous

Presence

Chair

site

View multiple sites at the same time.

The continuous presence function is used to display the video

from two or more sites on the same display at the same time. The

number of the sites to be displayed and the layout of the site

videos vary according to continuous presence modes.

This function is available only when continuous presence

resources have been reserved for the conference.

Click Set Continuous Presence, and choose a layout mode from

the Layout drop-down list box on the Set Continuous Presence

page. You can click a site to display the site in the highlighted

pane as required.

Mute/Unm

ute Speaker

Chair

site



To disable the speaker of a site, click Mute Speaker and

select the site. The site is marked with and cannot hear

other sites in the conference.



To enable the speaker of a site, click Unmute Speaker and

select the site. Then the site can hear other sites in the

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Conferenc

e Control

Function

Applica

ble

Role

Description

conference.

Mute/Unm

ute MIC

Chair

site



To disable the microphone of a site, click Mute Microphone

and select the site. The site is marked with and cannot be

heard by other sites in the conference.



To enable the microphone of a site, click Unmute

Microphone and select the site. Then the site can be heard by

other sites in the conference.

Voice

activation

Chair

site

Voice activation is used in discussion mode. When voice

activation is enabled, the site with the loudest voice is displayed

to other sites in the conference.

To enable voice activation, click Voice activation, set

Sensitivity on the Voice activation page based on your

experience, and click Start.



High: Voice activation threshold volume is low.



Medium: Voice activation threshold volume is set to a

medium level.



Low: Voice activation is performed when the voice volume is

high.

After you enable voice activation and set the sensitivity:



If the sound of one or multiple sites exceeds the voice

activation threshold defined on the MCU, the video of the

loudest site is broadcast.



If the voice activation threshold is not exceeded, the

conference status is not changed.

To disable the voice activation function, click Disable.

Lock

Presentatio

Chair

site

Restrict the presentation sharing rights of a site or a conference.



Locking site presentation: When the chair site locks the

presentation rights of a site, only that site can share

presentations.



Locking conference presentation: When the chair site locks

the conference presentation, a site can share its presentation if

no other site in the conference is doing so.

To cancel locking, click Unlock Presentation.

NOTE

Before using this function, ensure that the MCU and service software

used with your endpoint support this function.

Extend

Conference

Chair

site

If a conference is not likely to be complete by the scheduled time,

click Extend Conference, set Extension time (in min.) on the

Extend Conference page, and click OK to extend the conference

for the specified time.

Before extending a conference, you must ensure that the

videoconferencing resources and your account balance are

suf

ficient to cover an extension. To increase the chances of

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Conferenc

e Control

Function

Applica

ble

Role

Description

success, extend the conference by 30 minutes at most at a time.

Revoke

Presentatio

Chair

site

To stop a site from sharing a presentation, the chair site can

revoke the presentation sharing right of the site.

This function is available in a dual-stream conference.

Discussion Chair

site

The chair site can enable discussion to cancel certain ongoing site

control or conference control operations, such as broadcasting

sites.

This Discussion function is used to cancel the following

operations performed by the chair site:



Broadcasting a site



Muting the speaker



Muting the microphone



Giving the floor

In discussion mode:



Audio: All sites have unmuted microphones, and the sound of

all the sites together are broadcast to every site.



Video: The video viewed by each site does not change and

each site can view any other site.

Give Floor Chair

site

Using this function, the chair site can give the floor to a site and

mute all other sites.

After the chair site gives the floor to a site, the video and sound

of the site are broadcast, and all sites are muted, except the chair

site and the site that has the floor.

Although the Stop Broadcasting function is available even when

a site has the floor, the chair site cannot take back the floor using

Stop Broadcasting. After the chair site gives the floor to a site,

the video and sound of the site are broadcast, and all sites are

muted, except the chair site and the site that has the floor. If the

chair site clicks Stop Broadcasting at this time, broadcasting a

site stops, but the other non-chair sites are still muted.

Sites

Requesting

Floor

Chair

site

During a conference, after a non-chair requests the floor, the site

is added to the floor-requesting sites list. The chair site can select

a site from the list to give the floor to that site. The video of that

site is then broadcast, and the microphones of all sites are muted,

except the chair site and the site that has the floor.

Once given the floor, the site is removed from the

floor-requesting sites list.

Release

Chair

site

Releases chair control rights. When chair control rights are

released, any sites in the conference can request to become the

chair site.

Monitor

Video

All sites View the video and presentation of a remote site in real time.

You can also adjust the sizes of the video and presentation. In

this way, you can monitor the status and video quality of the

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Conferenc

e Control

Function

Applica

ble

Role

Description

remote site.

You can also monitor the video from the page described in

section 5.1 Viewing the Video.

NOTE

The video and presentation can be viewed in real time only when the

video monitoring function is enabled. This function involves personal

privacy. Ensure that its use complies with local laws and regulations.

Recording Chair

site

From the conference control page, click Start to start recording

and Stop to stop recording.

NOTE

To ensure rights of sites, read the instructions and suggestions for using

recording products in the latest HUAWEI RSE6500 Security Maintenance

before using the products.

Controlling a Multipoint Conference Hosted by a Built-in MCU

Table 4-11 lists the conference control functions available in a multipoint conference hosted

by a built-in MCU.

Table 4-11 Conference control functions

Conferenc

e Control

Function

Applicabl

e Role

Description

Request

Chair

Non-chair

site

For details, see Table 4-10.

NOTE

Obtain the conference control password from the endpoint to which the

built-in MCU belongs.

Enable

Chair

Control

endpoint to

which the

built-in

MCU

belongs

The sites in the conference can request chair control rights

only after you enable the chair control on the endpoint. After a

site becomes the chair site, the following conference control

functions are unavailable to the endpoint:



Lock conference



Conference video layout



Recording

You can use the preceding conference control functions on the

endpoint only after click Disable Chair Control.

Disable

Chair

Control

endpoint to

which the

built-in

MCU

belongs

This function is used to disable chair control in a conference.

For example, if a chair site exists in a conference, the site

whose built-in MCU is being used can use this function to

revoke chair control rights. In addition, the sites in the

conference cannot request to become the chair site afterward.

Lock endpoint to The Lock conference operation can be performed only from

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Conferenc

e Control

Function

Applicabl

e Role

Description

conference which the

built-in

MCU

belongs

(when no

chair site

exists in

the

conference

)

the endpoint whose built-in MCU is being used. After the

Lock conference operation is performed, the endpoint whose

built-in MCU is being used can call the other endpoints to join

the conference, but other endpoints cannot call into the

conference. To enable other endpoints to call into the

conference, perform the Unlock Conference operation.

Conference

Video

Layout

endpoint to

which the

built-in

MCU

belongs

(when no

chair site

exists in

the

conference

)

Chair site

This function is used to set the view displayed to all sites.



Voice activated, full screen: The remote sites view, in full

screen, the video of the site that generates the loudest

volume.



Voice activated, in panes: The remote sites view

continuous presence, with the main pane displaying the

video of the site that generates the loudest volume.



Bisect: The remote sites view, in bisect mode, the videos of

the other sites. The site that generates the louder volume is

highlighted. A presentation will not be displayed in this

layout.



Fixed site, full screen: The remote sites view, in full

screen, the video of a specified site. To view a site in full

screen, click it in the site list.



Fixed sites, in panes: The remote sites view continuous

presence, with the main pane displaying the video of a

specified site. To add a site to the main pane, click it in the

site list.

NOTE



After you set this parameter, the viewed site views other sites in

full screen or continuous presence mode.



This function is available only for H.323 sites where the endpoints

in V100R001C10 are used.

This function cannot be performed by the following sites at the

same time:



Chair site



Site where the built-in MCU is used (in a conference

hosted by a built-in MCU and not chaired by any site)

Recording endpoint to

which the

built-in

MCU

belongs

(when no

chair site

exists in

the

For details, see Table 4-10.

NOTE

This function is available only for H.323 sites where the endpoints in

V100R001C10 are used. To ensure rights of sites, read the instructions

and suggestions for using recoridng products in the latest HUAWEI

RSE6500 Security Maintenance before using the products.

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Conferenc

e Control

Function

Applicabl

e Role

Description

conference

)

Chair site

End

Conference

endpoint to

which the

built-in

MCU

belongs

Chair site

For details, see Table 4-10.

Release

Chair

Delete Site

Add Site

Chair site For details, see Table 4-10.

On the conference control page, you can also perform the following operations:

If the sites in a conference have been classified into groups in a site template, you can select a

group from the drop-down list box. Then, the sites in the

selected group are displayed in the preset mode. For details about how to set site groups, see

6.4 Customizing a Site Template.

4.11 Recording a Conference

Your endpoint can record local and multipoint conferences.

Prerequisites

To ensure rights of participants, read the instructions and suggestions for using recoridng

products in the latest HUAWEI RSE6500 Security Maintenance before using the products.

Table 4-12 Recording prerequisites

Conference Type Recording Prerequisites

Local conference The recording server IP address or URL is set

on the endpoint.

Multipoint conference hosted by a

Huawei standalone MCU (such as the

HUAWEI VP9660 MCU)



The recording server is online.

NOTE

Check the recording server's online status from the

Service Management Center (SMC).



The endpoint and the recording server have

registered with a GK server.



Support recording is selected. For details,

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Conference Type Recording Prerequisites

see 4.2.2 Initiating a Conference from the

Predefined Conference Page.

Multipoint conference hosted by a

built-in MCU

The recording server IP address or URL is set

on the endpoint.

Background



During recording of local conferences, the endpoint cannot place or answer calls.



During recording of local conferences, you can perform Start, Pause, Resume, and Stop

operations. During recording of multipoint conferences, you can perform Start and Stop

operations.



When a Huawei standalone MCU is used to host a conference, you can enable or disable

live broadcast and recording for the conference.



When a built-in MCU is used to host a conference, you can enable or disable recording

for the conference.



During a multipoint conference, the chair site and the site where the built-in MCU is

used can perform recording operations.



To record a local conference, follow the following steps in this section. To record a

multipoint conference, see 4.10 Controlling a Conference.

Procedure

Step 1 Choose Conference > Control Recording.

Step 2 Click Start.

The recording starts.

----End

To stop recording, click Stop.

4.12 Sending and Receiving Instant Messages

During a conference, you can send instant messages to remote sites and view or close the

instant messages sent from remote sites.

Prerequisites



Your endpoint is in a conference.



Your endpoint uses H.323. Only H.323 sites can send and receive instant messages.



T.140 captions have been enabled on your endpoint, because instant messages are a type

of T.140 caption. To enable T.140 captions, choose System Settings > Display >

Caption and set Sharing mode to T.140.

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Procedure

Step 1 Choose Conference > Instant Message.

Step 2 In the displayed Instant Message dialog box, enter a message.

Step 3 Select the desired remote sites and click Send.

The message is sent to the remote sites. When receiving the message, the remote sites can

view and close the message.

----End

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Device Control

About This Chapter

After a conference starts, you can control the video and audio devices on the endpoint web

interface to obtain the expected conference effect.

5.1 Viewing the Video

After the video monitoring function is enabled, you can view the video and presentation of

local and remote sites on the endpoint web interface.

5.2 Controlling a Camera

You can perform pan, tilt, and zoom (PTZ) control over a local or remote camera.

5.3 Setting a Camera Preset

Camera presets are camera positions you set and save ahead of time. A camera preset stores

the pan, tilt, and zoom settings of the camera. You can easily control the camera by switching

between camera presets. You can configure remote camera presets before and during

conferences.

5.4 Selecting Video Sources

The endpoint provides multiple video input ports for connecting to video devices. When

multiple video devices are connected, you can set one video device as the local video source

and another one as the local presentation source. You can also select the video or presentation

to be displayed through video output ports.

5.5 Controlling Audio

On your endpoint, you can adjust the audio effects. For example, you can adjust the volume of

the microphone and speaker.

5.6 Setting the Combined Picture

With the combined picture function, you can view multiple videos (such as the local and

remote videos and presentations) in Picture in Picture (PiP) or split-screen mode on one

display.

5.7 Setting Camera Parameters

On your endpoint, you can set the camera parameters, including video mode, noise reduction,

and video resolution. You can view the video result of your settings on the display connected

to your endpoint.

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5.8 Setting Preferred Video Parameters

If you find that the displayed video deviates from its normal position, adjust the picture offset.

If a blurring or slight jitter issue occurs in the video, adjust the sampling phase.

5.9 Setting Up a PPPoE Dial-Up Connection

Correct IP parameter settings on your endpoint enable you to set up a PPPoE dial-up

connection with a broadband network to communicate with other network devices.

5.10 Using the Remote Control

You can use a virtual remote control on the web interface to control your endpoint.

5.1 Viewing the Video

After the video monitoring function is enabled, you can view the video and presentation of

local and remote sites on the endpoint web interface.

Prerequisites

The video monitoring function has been enabled. This function can be enabled only on the

remote controlled UI. To enable the video monitoring function, choose Advanced >

Settings > Secured > Web Login and select Monitor video.

This function involves personal privacy. Ensure that its use complies with local laws and

regulations.

Procedure

Control tab to view the video of local and remote sites, as shown in Figure 5-1.

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Figure 5-1 Viewing the video

You can click the drop-down list box to select the video source to view, or click Capture to

capture a picture of the video that is being played.

5.2 Controlling a Camera

You can perform pan, tilt, and zoom (PTZ) control over a local or remote camera.

Prerequisites

You are familiar with the following buttons for camera control:



: Turns the camera upward, downward, leftward, and rightward.



: Turns the camera forward.



: Enlarges the image taken by a camera.



: Zooms in on a scene.



: Shrinks the image taken by a camera.



: Zooms out on a scene.



: Automatically adjusts the camera focus.

Procedure

Step 1 Choose Device Control > Device Control.

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Step 2 In the upper right corner of the Video Control page, select the camera you want to control, as

shown in Figure 5-2.

Figure 5-2 Camera control



When your endpoint is not in a conference, you can select only Local camera.



When your endpoint is in a conference, you can select Local camera or Remote camera.

By default, Local camera is selected.

When Monitor video is enabled, the video delivered from the camera under control is displayed in the

upper left corner of the Video Control page. You can then view the camera output while you control the

camera.

Step 3 Click the controls shown in Figure 5-2 to control cameras.

----End

When the desired video is displayed on the monitor, you can save the camera settings as a

preset so you can easily switch to the preset in the future. For details about how to set a

camera preset, see 5.3 Setting a Camera Preset.

5.3 Setting a Camera Preset

Camera presets are camera positions you set and save ahead of time. A camera preset stores

the pan, tilt, and zoom settings of the camera. You can easily control the camera by switching

between camera presets. You can configure remote camera presets before and during

conferences.

Prerequisites

You are familiar with how to control a camera. For details, see 5.2 Controlling a Camera.

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Background

Table 5-1 lists the camera preset details.

Table 5-1 Camera preset details

Endpoint Number of Camera

Presets

Data Is Lost After Restart

Local 30 No

Remote Dynamically adjustable Yes

Saving a Camera Preset

Step 1 Choose Device Control > Device Control and click the Video Control tab.

On the displayed Video Control page, the camera control area is on the right side.

Step 2 Adjust the camera pan, tilt, and zoom settings until the desired video is displayed on the

monitor. Refer to 5.2 Controlling a Camera.

Step 3 Click the Save Preset tab, as shown in Figure 5-3.

Figure 5-3 Setting a Camera Presets

Step 4 Select a number and click Confirm.



: indicates that the number has not been set for a preset. After you select this

number and confirm the selection, the number is used for the current preset.



: indicates that the number has been set for a preset. After you select this number

and confirm the selection, the current preset will overwrite the original preset.

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----End

Switching Between Camera Presets

Step 1 On the Video Control page, click Switch Preset.

Step 2 Under Switch Preset, select a number corresponding to a preset, and click Confirm.

----End

Removing a Camera Preset

Step 1 On the Video Control page, click Save Preset tab.

Step 2 Under Save Preset, select the number corresponding to the preset you want to remove, and

click Clear.

----End

5.4 Selecting Video Sources

The endpoint provides multiple video input ports for connecting to video devices. When

multiple video devices are connected, you can set one video device as the local video source

and another one as the local presentation source. You can also select the video or presentation

to be displayed through video output ports.

Prerequisites

To set the computer desktop as a video input source, ensure that you have set the computer

video to a video resolution and refresh rate that your endpoint supports. For details, see 7.3.5

Configuring Video Output.

Background



Selecting video input sources

A video device can be a document camera, computer, record and playback device, or

DVD player. If you have connected multiple video devices to the input ports on your

endpoint, select local video and presentation sources from these connected devices.

The endpoint adopts difference policies to deliver the video and presentation based on

on-site situations:

−

In single-screen display mode, if no presentation is shared during a conference,

remote sites view the conference video of the local site; if a presentation is shared,

both the local and remote sites view the presentation.

−

In dual-screen mode, the display device connected to the main output port delivers

the video while the display device connected to the auxiliary output port delivers the

presentation.

−

During the layout switch in combined picture or continuous presence mode, remote

sites can always view the conference video of the local site.

For details about how to set video input ports, see 7.3.2 Configuring Video Input.



Selecting video output sources

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During a conference, you can manually switch between the local video, local

presentation, remote video, and remote presentation to be displayed through a video

output port.

For details about how to set video output ports, see 7.3.5 Configuring Video Output.

Selecting the Video Source and Presentation Source

Step 1 Choose Device Control > Device Control and click the Video Control tab.

Step 2 In the lower left corner of the Video Control page, click the Video Input Source tab.

Step 3 Set Video Source and Presentation Source.

You can set the local video source to multi-view mode. For details about multi-view mode

settings, see 7.3.3 Setting the Multi-View Mode.

----End

Selecting the Video Output Source

Step 1 Choose Device Control > Device Control and click the Video Control tab.

Step 2 In the lower right corner of the Video Control page, click the Video Output Source tab.

Step 3 Select the video or presentation to be displayed through video output ports.

----End

5.5 Controlling Audio

On your endpoint, you can adjust the audio effects. For example, you can adjust the volume of

the microphone and speaker.

Procedure

Step 1 Choose Device Control > Device Control and click the Audio Control tab.

Step 2 Set the audio control parameters listed in Table 5-2.

Table 5-2 Audio control parameters

Parameter Description Setting

Audio Input

Audio Input Turns on or off all audio input sources. The default value is Unmute.

MIC 1

MIC 2 (only

TE60)

Adjusts the microphone volume at your

site. When you adjust this microphone

volume, the volume heard at remote sites

is adjusted accordingly.

The default value is +0dB.

Value range: -12 dB to +12 dB

RCA L

RCA R

Adjusts the input volume of the RCA

port at your site. When you adjust this

input volume, the volume heard at

The default value is +0dB.

Value range: -12 dB to +12 dB

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Parameter Description Setting

remote sites is adjusted accordingly.

HDMI L

HDMI R

Adjusts the input volume of the HDML

port at your site. When you adjust this

input volume, the volume heard at

remote sites is adjusted accordingly.

NOTE

This parameter is available only when the

HDMI port of the endpoint is connected to an

input source.

The default value is +0dB.

Value range: -12 dB to +12 dB

DP L (only

TE60)

DP R (only

TE60)

Adjusts the input volume of the DP port

at your site. When you adjust this input

volume, the volume heard at remote sites

is adjusted accordingly.

NOTE

This parameter is available only when the DP

port of the endpoint is connected to an input

source.

The default value is +0dB.

Value range: -12 dB to +12 dB

LINE IN L

(only TE50)

LINE IN R

(only TE50)

Adjusts the input volume of the LINE IN

port at your site. When you adjust this

input volume, the volume heard at

remote sites is adjusted accordingly.

The default value is +0dB.

Value range: -12 dB to +12 dB

Microphone

array 1

MIC array 1

battery level

Microphone

array 2

MIC array 2

battery level

Microphone

array 3(only

TE60)

MIC array 3

battery

level(only

TE60)

Displays the microphone array volumes

and battery levels in real time.

Audio Output

Speaker Mutes or unmutes the speaker at your

site. To hear other sites, unmute the

speaker.

The default value is Unmute.

Volume Adjusts the output volume heard at your

site. If both left and right audio channels

are available, the volume of both

channels is adjusted at the same time.

The default value is 15.

Value range: 0-21

Alert tone Increases or decreases the alert tone The default value is 3.

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Parameter Description Setting

volume volume. Value range: 0-3

Sound Effect

Locally

output sound

from

AUDIO IN

Specifies whether to allow the audio

input from the LINE IN port, the HDMI

port, or the RCA port to be heard at your

site.

The default value is Mute.

AUDIOIN

remote

output

Specifies whether to allow the audio

input from the LINE IN port, the HDMI

port, or the RCA port to be heard at

remote sites.

The default value is Unmute.

SPDIF Specifies whether you can hear the sound

from the local SPDIF digital audio port

at your site. To hear the sound, set this

parameter to Unmute.

The default value is Mute.

AUDIO IN

echo

cancellation

If echo cancellation is enabled, the

endpoint removes echo in the audio input

from the MIC 1 and MIC 2 (only TE60)

interfaces.

The default value is Mute.

Music Mode Specifies whether to enable the MIC 1

and MIC 2 (only TE60) to pick up the

music that is playing at the local site to

provide a better listening experience.

The default value is Mute.

Bass

Middle

Treble

Adjusts the gain of bass, middle, and

treble tones.

The default value is +0dB.

Value range: -6 dB to +6 dB

PSTN

PSTN Adjusts the volume of a PSTN call at

your site. When you adjust this volume,

the volume heard at remote sites is

adjusted accordingly.

The default value is +0dB.

Value range: -12 dB to +12 dB

Mix PSTN

audio

Specifies whether all sites (including

PSTN sites such as mobile phones) in a

conference can hear each other.

The default value is Enable. If

you retain the default value, all

sites in a conference can hear

each other.

Retain the default value when

your endpoint joins a

multipoint conference as a

PSTN site.

----End

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5.6 Setting the Combined Picture

With the combined picture function, you can view multiple videos (such as the local and

remote videos and presentations) in Picture in Picture (PiP) or split-screen mode on one

display.

Prerequisites

Two or more of the following video sources are available: local video, local presentation,

remote video, and remote presentation.

Background

You can view multiple videos on one display at the same time. The positions, sizes, and

combination of these images are configurable.

Procedure

Step 1 Choose Device Control > Device Control and click the Combined Picture tab.

Step 2 Click Switch Video.

Videos are displayed in the mode you select.

----End

5.7 Setting Camera Parameters

On your endpoint, you can set the camera parameters, including video mode, noise reduction,

and video resolution. You can view the video result of your settings on the display connected

to your endpoint.

Procedure

Step 1 Choose Device Control > Device Control and click the Camera parameters adjustment

tab.

Step 2 Set the camera parameters listed in Table 5-3.

Table 5-3 Camera parameters

Parameter Description Setting

Camera

input

interface

Specifies the endpoint's video input port

to which the camera is to be connected.

The default value is 1 MAIN

IN.

Exposure

mode

Specifies the mode for using natural

light. You can select either of the

following modes:



Auto: The camera automatically

selects the optimum configuration

based on the surrounding

The default value is Auto.

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Parameter Description Setting

environment.



Manual: You need to manually

adjust Brightness gain, Shutter

speed, and Iris.



Iris priority: When you manually

adjust the aperture, the camera selects

the corresponding shutter rate.



Shutter priority: When you

manually adjust the shutter rate, the

camera selects the corresponding

aperture. This mode is mainly used to

shoot moving objects.

White

balance

Specifies the white balance to enable the

camera to accurately recognize the color

white and deliver more vivid videos.



Auto: The camera automatically

calculates and outputs the value using

color information from the entire

screen.



One-push: This is a fixed white

balance mode. Once you select this

mode, the value is automatically

adjusted. This mode assumes that the

camera shoots a white subject

occupying more than 1/2 of the

image, under correct light conditions.

The mode is lost when the endpoint is

powered off. You have to reset this

mode after the endpoint is powered

on.



Manual: This is a manual white

balance mode. You automatically

control the red gain and blue gain that

range from -128 to 127.

The default value is Auto.

Picture

mode

Specifies the output video display effect.



Standard: reproduces video more

faithfully.



Vivid: delivers brighter video with

cooler colors.



Natural: delivers video with warmer

colors.



User defined: delivers video with

custom settings. After you select this

option, you can set the following

parameters.

−

Aperture: sharpens video edges

and contours to preserve the

impression of clarity and fine

The default value is Standard.

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Parameter Description Setting

details. Over-sharpening will

make video less realistic.

−

Brightness: specifies the video

output level that changes the

brightness of the video displayed

on the monitor.

−

Hue: adjusts the video color.

−

Saturation: adjusts the grayscale

of each color. The higher the

saturation, the brighter a color.

Noise

reduction

Removes noise artifacts from video. A

larger value causes the video to have less

noise but detail may also be lost.

The default value is Low.

Set output

resolution

automaticall

Specifies whether the camera

automatically sets the video output

resolution.

The default value is Disable.

Video

resolution

Specifies the video output resolution for

the camera. This parameter is available

only when Set output resolution

automatically is set to Disable.

The default value is 1080p

60Hz.

Image

inversion

Specifies whether the video input from

the camera is rotated by 180 degrees.

When the camera is hung, set this

parameter to Enable.

The default value is Disable.

----End

5.8 Setting Preferred Video Parameters

If you find that the displayed video deviates from its normal position, adjust the picture offset.

If a blurring or slight jitter issue occurs in the video, adjust the sampling phase.

Background

VGA or YPbPr image offset may occur in video input or output, such as when the computer

desktop is displayed on the display device.

A blurring or slight jitter issue may occur in the video displayed on the display device. In this

case, you can set the sampling phase to adjust the color.

Procedure

Step 1 Choose Device Control > Device Control and click the Preference–Video tab.

Step 2 Adjust the video parameters described in Table 5-4.

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Table 5-4 Video parameters

Parameter Setting

Image Offset Select Horizontal offset or Vertical offset

and drag the slider to adjust the image offset

on the video input and output ports.

Sampling Phase Drag the slider to adjust the sampling phase

for the video input port.

Small window position offset Drag the slider to adjust the offset for the

Picture in Picture (PiP) window.

Output Adjustment Drag the slider to adjust the size of the

output video. If your monitor specifications

are low, and the video output from the

endpoint does not display properly, set this

parameter to fix the display issue.

Before setting this parameter, make sure:



The endpoint is connected to the monitor

using a standard cable.



The Extended Display Identification

Data (EDID) from the monitor can be

correctly read by the endpoint.

Adjust presentation resolution Drag the slider to adjust the resolution of

the presentation. Dragging the slider left

blurs the presentation, and dragging the

slider right sharpens it.

----End

5.9 Setting Up a PPPoE Dial-Up Connection

Correct IP parameter settings on your endpoint enable you to set up a PPPoE dial-up

connection with a broadband network to communicate with other network devices.

Prerequisites



You have set PPPoE to Enable.



You have entered the user name and password that are provided by your broadband

access service provider in User name and Password respectively.



You have set Dialing mode to Manual.

If Dialing mode is set to Disable, the endpoint automatically sets up a PPPoE dial-up connection.

Procedure

Step 1 Choose Device Control > PPPoE Dialing.

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The PPPoE Dialing page is displayed.

Step 2 Click Dial.

To cancel a PPPoE dial-up connection, set PPPoE to Disable.

----End

Follow-up Procedure

When a PPPoE dial-up connection is set up, your endpoint has a new IP address. Use this IP

address the next time you want to log in to the endpoint web interface.

To obtain your endpoint IP address, access the home screen of the user interface controlled by

the remote control and choose Advanced > Settings > Network > IP > Local IP address.

5.10 Using the Remote Control

You can use a virtual remote control on the web interface to control your endpoint.

Choose Device Control > Use Remote Control and click the desired button on the virtual

remote control.

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Managing the Local Address Book

About This Chapter

The address book stores site information. You can add, edit, and delete site entries. The

address book saves time because you do not need to enter site information to initiate a

conference and prevents entry of incorrect IP addresses.

6.1 Editing the Local Address Book

From the address book page, you can add a site or group, search for and sort the sites.

6.2 Using Virtual Conference Rooms

From a standalone MCU, the administrator can reserve conference resources, schedule a

conference without predefined sites, and assign the conference a number (the virtual

conference room number).

6.3 Importing and Exporting Address Book

From the endpoint web interface, you can export the local address book to the local computer

or a server. You can also import the modified address book to the endpoint, after which the

records in the address book are displayed on the address book page.

6.4 Customizing a Site Template

A site template is used to group sites for easy site management. In this template, the sites are

identified by their site names.

6.1 Editing the Local Address Book

From the address book page, you can add a site or group, search for and sort the sites.

Adding a Site

Step 1 Choose Address Book > Address Book.

Step 2 Click Add Site and set the site parameters listed in Table 6-1.

Table 6-1 Site parameters

Parameter Description Setting

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Parameter Description Setting

Name Specifies the name of the site. This site

name is superimposed on the site video.

The value can contain a

maximum of 64 characters,

including digits, letters, and

special characters.

Category Specifies the conferencing scenario of

the site.



Ordinary site: Select this option for

a traditional videoconferencing site.



Telepresence site: Select this option

for a Huawei three-screen

telepresence site.



CT site: Select this option for a Cisco

TelePresence site.

The default value is Ordinary

site.

Type Specifies the type of the line the site uses

to access the videoconferencing network.



If you select IP, your endpoint will

use the protocol set for Preferred IP

protocol to call the site.



If you set Category to CT site, the

available value for Type is SIP.

The default value is H.323.

Rate Specifies the data transmission rate of

the line selected for the remote endpoint.

The supported data transmission rates

vary depending on the type of the site

you want to call.

Select the highest available data

transmission rate.

Country/Reg

ion code

Specifies the country or area where the

site is located.

This parameter is available only for

integrated services digital network

(ISDN) and public switched telephone

network (PSTN) sites.

No default value is set for this

parameter.

Area code Specifies the area code for the site.

This parameter is available only for

ISDN and PSTN sites.

No default value is set for this

parameter.

Number Specifies the site number used to place

calls between sites.



IP, E1, 4E1, ISDN, and H.323 phone

site numbers are allocated by the

videoconferencing service provider.



PSTN site numbers are telephone

numbers.

No default value is set for this

parameter.

IP address Specifies the IP address of the site.

NOTE

This parameter is unavailable if you set

No default value is set for this

parameter.

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Parameter Description Setting

Category

CT site

URI Specifies the uniform resource identifier

(URI) of the site, for example,

abcd@huawei.com.

NOTE

This parameter is available only when Type

is set to IP, H.323, or SIP.

No default value is set for this

parameter.

Line 1 #1

Line 1 #2

Line 2 #1

Line 2 #2

Line 3 #1

Line 3 #2

Specify the numbers your endpoint uses

to call the site. These parameters are

available only for ISDN sites.



If the ISDN site rate is set to a value

ranging from 64 kbit/s to 2048 kbit/s,

set Line 1 #1 only, because you only

need to dial that number to call the

site.



If the ISDN site rate is set to 2, 3, 4,

5, or 6 x 64 kbit/s, set the other

required parameters as well, because

you need to dial the BRI line numbers

one by one to call the site. For

example, when the ISDN site rate is

set to 2 x 64 kbit/s, set the first two

parameters Line 1 #1 and Line 1 #2;

when the ISDN site rate is set to 3 x

64 kbit/s, set the first three

parameters Line 1 #1, Line 1 #2, and

Line 2 #1, and so forth. Line 1 #2

specifies the second number of the

first BRI line.

No default value is set for this

parameter.

Sort ID Specifies the sequence number of the site

in the address book.

The default value is 0.

Step 3 Click Save.

The settings take effect immediately. The new site is listed in the address book.

----End

Adding a Group

Step 1 Choose Address Book > Address Book.

Step 2 Click Add Group. In Name, enter the group name.

Step 3 Select one or more sites and click .

The selected sites are displayed under Group Members.

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To delete a site listed in Group Members, select the site and click To delete all sites, click

Step 4 Click Save.

The new group is listed in the address book.

----End

Managing Address Records



Searching for Records

In the search box, enter key words for an address and click .



Modifying Records

Click the name of a site or group in the address book. On the displayed editing page,

modify the settings for the site or group.



Deleting Records

Select the site or group you want to delete and click Delete.



Sorting Records

If there are multiple sites on the address book page, conference-related pages, or other

pages, you can sort the sites based on their properties, such as by name, number, line

type, online status, and type.

From the site lists on some of these pages, you can click one of five letter ranges,

, to display the sites whose names start with letters within

that range.

6.2 Using Virtual Conference Rooms

From a standalone MCU, the administrator can reserve conference resources, schedule a

conference without predefined sites, and assign the conference a number (the virtual

conference room number).

Background

The virtual conference room function simplifies the process of initiating multipoint

conferences from the endpoint in the following aspects:



A virtual conference room can be configured with an easy-to-remember access number

for sites to dial to join the conference.



From the Virtual Conference Room page, users can search for virtual conference room

entries and call a virtual conference room found or save the record to the endpoint.

Procedure

Step 1 Choose Address Book > Address Book and click the Virtual Conference Room tab.

Step 2 Perform any of the following operations:

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

Select the virtual conference you want to delete and click Delete.



Select the virtual conference you want to call and click Call.



In the search box, enter key words for virtual conferences and click . The virtual

conferences that meet the search criteria in the local address book are displayed.



Click Search for LDAP Address Book in the lower right corner to search the LDAP

address book for virtual conferences.

----End

6.3 Importing and Exporting Address Book

From the endpoint web interface, you can export the local address book to the local computer

or a server. You can also import the modified address book to the endpoint, after which the

records in the address book are displayed on the address book page.

Background

The exported address book is saved to a file in vCard format. The file name extension is .vcf.

When exporting the address book, you can specify the character encoding format to either of

the following:



China: The character set is GB2312.



Other countries: The character set is UTF-8.

Procedure

Step 1 Choose Address Book > Address Book.

Step 2 Perform either of the following:



To import new entries to the local address book, click Import to Local Address Book.



To export the local address book, click Export from Local Address Book.

----End

6.4 Customizing a Site Template

A site template is used to group sites for easy site management. In this template, the sites are

identified by their site names.

Creating a Site Template

Step 1 Choose Address Book > Site Template.

Step 2 Click Create.

Step 3 In Template Name, enter a template name, for example, test.

Step 4 Add a group to the template, as the test template in the following example:

1. Click Create Group.

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The Add group group is displayed under Group Name.

2. Double-click the Add group group and change the group name to, for example, group1.

Step 5 Add sites to the new group, as the group1 group in the following example:

Select group1 under Group Name. Click Add from Address Book to add sites from the

address book, or click Add Temporary Site to add temporary sites.

Step 6 Repeat Step 4 to add another group to the template.

Step 7 Repeat Step 5 to add sites to the new groups.

Step 8 Click Save.

After being saved, a site template is displayed under Template Name.

When one of the sites in the site template is in a conference, the site template name is listed in

the drop-down list box on the Conference Control page.

----End

Editing a Site Template

Step 1 Choose Address Book > Site Template.

Step 2 From the Template Name drop-down list box, select the site template you want to edit. Click

Edit.

Step 3 Modify the settings of the site template.

Step 4 Click Save.

----End

Deleting a Site Template

Step 1 Choose Address Book > Site Template.

Step 2 Select the site template you want to delete.

Step 3 Click Delete.

----End

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System Settings

About This Chapter

After the configuration wizard is complete, you can use the endpoint to initiate simple

conferences. You can also set advanced parameters for the endpoint on the endpoint web

interface based on your video and audio conference requirements.

The System Settings page is available only to the web interface administrator of the endpoint.

7.1 Setting Basic Parameters

Set basic parameters for the endpoint on the endpoint web interface, such as the system time

and functions of number keys on the remote control.

7.2 Specifying Caption Settings

Caption settings include the banner or caption type, position, size, background, and color.

7.3 Setting Video Parameters

You can set video input and output parameters on the endpoint web interface and set the

multi-view mode to achieve the desired video effect.

7.4 Configuring Audio

After connecting audio cables, set the audio parameters.

7.5 Specifying Conference Settings

Your endpoint is ready for videoconferencing with its default conference settings, but you can

customize the conference settings based on the site requirements.

7.6 Specifying Network Settings

The endpoint can communicate with other devices properly only after network settings are

specified on the endpoint web interface based on the network deployment of the endpoint.

7.7 Security

To improve communication security, you can encrypt conferences, set or change conference

passwords, and disable remote access to the endpoint.

7.8 Importing Security Certificates

Import certificates on the endpoint web interface to improve the communication security.

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7.9 Managing System Files

Manage system files on the endpoint interface to improve the operation and maintenance

(O%amp;M) efficiency of the endpoint.

7.1 Setting Basic Parameters

Set basic parameters for the endpoint on the endpoint web interface, such as the system time

and functions of number keys on the remote control.

7.1.1 Setting the System time

You must correctly set the system time of the endpoint for services to run properly.

Step 1 Choose System Settings > General.

Step 2 Click the Time and Time Zone tab and set the parameters listed in Table 7-1.

Table 7-1 Time and time zone parameters

Parameter Description Setting

Location Specifies the country or area where your

endpoint is located.

When you set this parameter, your

endpoint automatically adjusts the value

of the Time zone parameter.

The default value is China.

Time zone Specifies the time difference between the

local time and the Greenwich Mean

Time (GMT).

The default value is

(UTC+08:00) Beijing,

Chongqing, Hong Kong,

Urumqi.

Your endpoint automatically

sets this parameter based on the

value set for Location.

Time format Specifies the format in which time is

displayed.

The default value is 24-hour.

Adjust time

automaticall

y based on

DST

Specifies whether to automatically adjust

the endpoint clock time to daylight

saving time (DST). When the DST is

enabled, the endpoint clock is adjusted 1

hour forward.

NOTE

The presence of this parameter is controlled

by your settings of Time zone. This

parameter is available for countries and

regions that support DST.

The default value is Disable.

Date format Specifies the format in which the date is

displayed.

The default value is

YYYY/MM/DD.

Enable NTP Specifies whether to automatically

synchronizes system time with a

The default value is Disable.

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Parameter Description Setting

Network Time Protocol (NTP) server at

an interval of 300 seconds.

NOTE

If you set this parameter to Enable NTP, you

must also set NTP server address.

NTP address

type

Specifies the mode for your endpoint to

obtain the NTP server IP address.



Auto: Your endpoint automatically

obtains the NTP server IP address.



Manual: You must manually set the

NTP server IP address.

This parameter is available only when

Connection type is set to Dynamic IP.

NOTE

For details about how to set Connection

type, see 7.6.1 Setting IP Parameters.

The default value is Manual.

NTP server

address

Specifies the NTP server IP address. No default value is set for this

parameter.

System time Specifies the time set on the system. Set the system time to your

local time to ensure appropriate

use of system functions, such

as joining conferences on time

and recording accurate event

occurrence time in logs.

Step 3 Click Save.

The settings take effect immediately.

----End

7.1.2 Setting the Ringtone for Incoming Calls

When an incoming call arrives, the endpoint rings. You can set the desired ringtone.

Choose System Settings > General > Ringtone and select the desired ringtone.

7.1.3 Managing Power

The endpoint supports the sleep function to reduce power consumption. You can set the sleep

time so that the endpoint automatically enters sleep mode when it is idle for the specified

period of time. You can also set the scheduled power-on and power-off time.

Step 1 Choose System Settings > General.

Step 2 Click the Power management tab and set the parameters listed in Table 7-2.

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Table 7-2 Basic parameters

Parameter Description Setting

Power management

Shut Down Specifies whether the endpoint can be

powered off.

If you set this parameter to Disable, you

can only restart the endpoint or place it

in sleep mode from Device Control >

Shut Down.

The default value is Enable.

Enter sleep

mode

Specifies the period after which the

endpoint enters sleep mode if you do not

perform any operations.

If you set this parameter to

Never, the endpoint will never

automatically enter sleep mode.

The default value is After 10

min.

Scheduled

power-on

Specifies whether the endpoint

automatically powers on at the specified

time.

NOTE

If you enable this function, you must also set

Scheduled power-on time (hh:mm).

The default value is Disable.

Scheduled

power-on

time

(hh:mm)

Specifies the time when the endpoint

automatically powers on.

The value format depends on the value

set for Time format.

The default value is 0:0, which

corresponds to the 24-hour

value for Time format.

Scheduled

power-off

Specifies whether the endpoint

automatically powers off at the specified

time.

NOTE

If you enable this function, you must also set

Scheduled power-off time (hh:mm).

The default value is Disable.

Scheduled

power-off

time

(hh:mm)

Specifies the time when the endpoint

automatically powers off.

The value format depends on the value

set for Time format.

The default value is 0:0, which

corresponds to the 24-hour

value for Time format.

Wake-on-L

Specifies whether you can remotely

wake up a standby or sleeping endpoint

by sending Wake on LAN (WOL)

messages.

NOTE

A standby endpoint indicates that the power

switch on the endpoint's rear panel is in the

ON position and that the endpoint can be

turned off by pressing the power key on the

remote control.

The default value is Disable.

Control TV

sleep mode

Specifies whether you can turn on or off

the display connected to the endpoint. If

The default value is Disable.

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Parameter Description Setting

you enable this function and choose

Device Control > Shut Down, the

display will be turned off.

This parameter is available only when

Shut Down is set to Disable.

NOTE

If you enable this function, you must also set

Serial port 1-connected TV model and

Serial port 2-connected TV model.

Serial port

1-connected

TV model

Serial port

2-connected

TV model

Specify the types of displays connected

to the COM1 and COM2 ports at the

back of the endpoint.

The default value is TCL.

Set the parameters according to

the displays connected to the

COM1 and COM2 ports at the

back of the endpoint.

Step 3 Click Save.

The settings take effect immediately.

----End

7.1.4 Setting Number Key Functions

You can set the number keys on the remote control to facilitate your daily use of the endpoint.

To set the number keys choose System Settings > General > Select number key function.



When the endpoint is not in a conference and the display is showing the menus or

camera control screen, you can only control camera presets by pressing number keys on

the remote control.



When the endpoint is in a conference, you can select either of the following options:

−

Second Dial: Follow the instructions to press number keys to perform two-stage

dialing.

−

Control camera preset: On the menus or camera control screen, press a number key

to move the camera to the preset bound to that key.

To toggle between these two options, press on the remote control for 3 seconds or more.

7.2 Specifying Caption Settings

Caption settings include the banner or caption type, position, size, background, and color.

Background

Your endpoint supports T.140 and non-T.140 captions. Table 7-3 describes the differences

between these caption types.

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Table 7-3 Comparison between non-T.140 and T.140 captions

Non-T.140 Caption T.140 Caption

Superimposed on the video of your

site and sent with the video to remote

sites

Not superimposed on the video of your site, sent to

remote sites, and displayed on remote displays

Can be sent and received by Session

Initiation Protocol (SIP) and H.323

endpoints

Can be sent and received by H.323 endpoints only

Can be sent and received by all

endpoints

Can be sent and received only by endpoints that

support T.140 captions

Can be sent only from endpoints in a

conference

Can be sent from any of the following in a

conference:



Endpoint used at the chair site



SMC2.0



Endpoint used by either party during a

point-to-point call

Procedure

Step 1 Choose System Settings > Display and click the Caption tab.

Step 2 Set the caption parameters listed in Table 7-4.

Table 7-4 Caption parameters

Parameter Description Setting

Sharing

mode

Specifies the type of the caption.

For details about caption types, see Table

7-3.

The default value is T.140.

Font size Specifies the font size for the banners

and middle and bottom captions.

For middle and bottom

captions, the default value is

Medium.

For banners, the default value

is Largest.

Bold Specifies whether the banners and

middle and bottom captions is displayed

in bold.

For middle and bottom

captions, the default value is

No.

For banners, the default value

is Yes.

Font Type Specifies the font type of captions.

Settings of this parameter take effect

only when the language of the remote

controlled UI is set to simplified

Chinese.

The default value is Boldface.

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Parameter Description Setting

NOTE

To set the language of the remote controlled

UI, choose System Settings > Display >

GUI.

Height Specifies the percentage of the banner or

bottom caption height to the entire

display.

The default value is 10%.

Transparenc

Specifies the banners and middle and

bottom captions transparency.

The default value is Half

transparent.

Line spacing Specifies the vertical spacing between

lines of a middle caption.

The default value is Small.

Effect Specifies the display effect for the

banners and middle and bottom captions.

For middle captions, the default

value is Scroll upward.

For bottom captions, the default

value is Scroll leftward.

For banners, the default value

is Center.

Scrolling

speed

Specifies the scroll rate for middle and

bottom captions.

The default value is Fast.

Background

color

Specifies the background color of the

banners and middle and bottom captions.

For middle and bottom

captions, the default color is

gray.

For banners, the default color is

red.

Up to 64 colors are supported.

Font color Specifies the foreground color of the

banners and middle and bottom captions.

The default color is white.

Up to 64 colors are supported.

Step 3 Click Save.

The settings take effect immediately.

----End

7.3 Setting Video Parameters

You can set video input and output parameters on the endpoint web interface and set the

multi-view mode to achieve the desired video effect.

7.3.1 Understanding Video Input Capabilities

You must under the video input capabilities of the endpoint to correctly set video input

parameters.

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The endpoint supports various camera models, including the HUAWEI VPC600 HD camera

(VPC600), HUAWEI VPC620 HD camera (VPC620), ViewPoint C500 HD camera (C500),

HUAWEI VPC500 HD camera (VPC500), HUAWEI VPC520 HD camera (VPC520),

HUAWEI VPC500S camera (VPC500S), HUAWEI VPC500E camera (VPC500E), SONY

EVI-HD1, SONY EVI-D100, SONY EVI-D70, SONY D30/D31, SONY BRC-300P, SONY

BRC-H700, SONY BRC-Z330, CANON V50, CANON VCC1, CANON VCC4, 3CCD,

C200, GTP CAM, KX, PELCO, PTC100, SYYT, TAC, VCC-SW80P, and VCC-HD90P.

Table 7-5, Table 7-6, and Table 7-7 list the capabilities of the video input ports.

Table 7-5 Capabilities of the TE40's video input ports

Port Name

on the UI

Port

Number

on the

Rear

Panel

Type Receivable

Input Format

Control Description

1 MAIN IN 1 HD-VI DVI(HW),

HDMI(HW),

and YPbPr(HW)

Camera

PTZ

None

2 PC IN 2 VGA VGA and YPbPr Camera

PTZ

The VGA and

HDMI Port

ports are

mutually

exclusive and

cannot be used

at the same

time.

HDMI DVI and HDMI Camera

PTZ

Table 7-6 Capabilities of the TE50's video input ports

Port Name

on the UI

Port

Numbe

r on the

Rear

Panel

Type Receivable

Input Format

Control Description

1 MAIN IN 1 RCA CVBS Camera

PTZ

The RCA and

HD-VI ports are

mutually exclusive

and cannot be used

at the same time.

HD-VI DVI(HW),

HDMI(HW),

and

YPbPr(HW)

Camera

PTZ

2 PC IN 2 VGA VGA and

YPbPr

Camera

PTZ

The VGA and

HDMI Port ports

are mutually

exclusive and

cannot be used at

the same time.

HDMI DVI and

HDMI

Camera

PTZ

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Port Name

on the UI

Port

Numbe

r on the

Rear

Panel

Type Receivable

Input Format

Control Description

3 3G-SDI IN 3 BNC SDI Camera

PTZ

None

Table 7-7 Capabilities of the TE60's video input ports

Port Name

on the UI

Port

Numbe

r on the

Rear

Panel

Type Receivable

Input Format

Control Description

1 MAIN IN 1 DVI-I VGA, YPbPr,

DVI, HDMI,

CVBS, and

S-VIDEO

Camera

PTZ

The DVI-I and

HD-VI ports are

mutually exclusive

and cannot be used

at the same time.

HD-VI DVI(HW),

HDMI(HW),

and

YPbPr(HW)

Camera

PTZ

2 PC IN 2 DVI-I VGA, YPbPr,

DVI, and

HDMI

Camera

PTZ

The DVI-I and

Display Port ports

are mutually

exclusive and

cannot be used at

the same time.

Display

Port

DP and HDMI Camera

PTZ

3 AUX IN 3 HDMI DVI and

HDMI

Camera

PTZ

The HDMI and

HD-VI ports are

mutually exclusive

and cannot be used

at the same time.

HD-VI DVI(HW) and

HDMI(HW)

Camera

PTZ

4 3G-SDI IN 4 BNC SDI Camera

PTZ

None



PTZ is an acronym for Pan, Tilt, and Zoom. A PTZ camera supports panning, tilting, and zooming

control.



The HD-VI port can only be connected to the HUAWEI VPC600 or VPC620. After connecting this

port to the HUAWEI VPC600 or VPC620, you can perform PTZ controls on and supply power to

the HUAWEI VPC600 or VPC620 without additional cables.



If you connect a port other than the HD-VI port to the camera, you must connect the cable used for

transmitting VISCA control signals to the COM port on your endpoint to perform PTZ controls on

the camera.

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Each input port to be used for transmitting a video or a presentation can be specified on the

user interface. For details, see section 5.4 Selecting Video Sources.

7.3.2 Configuring Video Input

Correct video input settings enable your endpoint to properly display video input from the

video input ports.

Step 1 Choose System Settings > Input/Output and click the Video Input tab.

Step 2 Set the video input parameters listed in Table 7-8.

Table 7-8 Video input parameters

Parameter Description Setting

Remote

control

Specifies whether a remote site can

control the local camera during a call.

The default value is Allow.

Video

Source

Manageme

Specifies whether you can select the

video source and presentation source on

the remote controlled UI.

Press the key on the remote

control to select the video source and

presentation source only after you enable

this parameter.

The default value is Do not

allow.

Selecting an incorrect video

source may result in black

screens. To avoid mistakenly

selecting an incorrect video

source, the default value is

recommended here.

If you need to change the video

source, set this parameter to

Allow. After changing the video

source, reset this parameter to

Do not allow.

Face

tracking

Specifies whether the camera

automatically adjusts directions and

image sizes based on face recognition.

The default value is Allow.

Retain the default value so the

camera can automatically adjust

directions and image sizes based

on faces.

Name Specifies the video input port name to

help you identify ports during a

conference.

Do not leave this parameter

blank.

Enter a string of 1 to 64

characters.

Camera

type

Specifies the type of the camera

connected. The endpoint supports

cameras of multiple manufacturers and

models.

The default value is

VPC600/VPC620.

The control commands vary

with different cameras.

Therefore, select the camera

type correctly to ensure that the

camera can be controlled

properly.

Serial port Specifies the serial port that is connected

to the camera control interface. You can

select either COM1 or COM2.

Select the serial port that is

being used. Otherwise, the

camera cannot be controlled.

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Parameter Description Setting

Moving

speed

Specifies the movement and zoom speed

for the camera at your site.



Select Slow for accurate positioning.



Select Fast for quick positioning.



Select Medium for medium paced

positioning.

The default value is Medium.

Initial

position

Specifies the position of the camera after

startup.



Auto: The camera moves to its initial

position after startup.



Preset 1: The camera moves to the

preset after startup.

NOTE

Each camera preset stores the pan, tilt, and

zoom settings of the camera. For how to set

presets, see 5.3 Setting a Camera Preset.

The default value is Auto.

Mirroring Specifies whether the endpoint displays a

reflection of an input video, wherein the

right and left sides of the original are

reversed.



Normal: The input video will not be

reversed.



Horizontal mirroring: The endpoint

displays a reflection of the input

video, wherein the right and left sides

of the original are reversed like the

reflection of something seen in a

mirror.

The default value is Normal.

Input

source

Specifies the input source format. The default value is Auto.

Stretch

mode

Specifies how your endpoint adjusts the

input video based on the video encoding

format.



Stretch: Stretch the video to full

screen with an unfixed aspect ratio.



No stretch: Stretch the video to full

screen with a fixed aspect ratio. Black

borders may appear at the upper and

lower part of the display.



Intelligent stretch: Crop the video to

an appropriate size and stretch the

video to full screen with the original

aspect ratio. For example, to change a

wide-screen video to a narrow-screen

video, your endpoint crops the left

and right edges of the wide-screen

video and stretches the video to till

The default value is No stretch.

It is recommended that you set

this parameter to Stretch.

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Parameter Description Setting

the screen.

1080p PsF

conversion

When the camera connected to the

endpoint uses the Progressive segmented

Frame (PsF) mode for transmitting

signals, enable this function.

The default value is Disable.

Step 3 Click Save.

The settings take effect immediately.

----End

7.3.3 Setting the Multi-View Mode

With the multi-view function, you can view multiple local videos in Picture in Picture (PiP) or

split-screen mode on one display.

Background

Your endpoint is able to combine two or more local inputs and share them over one channel

with remote participants. The inputs can be videos captured by the camera or computer

desktops. You can set the inputs before or during a conference, and the settings take effect

immediately. The multi-view layout can be Picture in Picture (PiP), 2-pane, or 3-pane modes.

In PiP mode, the PiP window can be in the upper left, upper right, lower left, or lower right

corner. One input can be configured to show in one or more panes, but the input cannot be a

remote video source.

Procedure

Step 1 Choose Device Control > Device Control and click the Multi-View tab.

Step 2 Set Multi-view mode for any of the following:



PiP



2 panes



3 panes



3 panes

Step 3 Specify input sources for the multi-view mode you selected.

Step 4 Choose Device Control > Device Control and click the Video Control tab.

Step 5 In the Video Input Source area, set Video Source to Multi-View.

The multi-view is displayed as the conference video at the local site. If you are in a

conference, the multi-view will be shared to remote sites.

----End

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7.3.4 Understanding Video Output Capabilities

You must under the video output capabilities of the endpoint to correctly set video output

parameters.

The video output formats vary according to port types. The capabilities of video output ports

and recommended configurations are described in Table 7-9, Table 7-10, and Table 7-11.

Table 7-9 Specifications of video output ports on the TE40

Port Name on the

Port

Numbe

r on

the

Rear

Panel

Type Output

Format

Default Settings

After the Startup

1 MAIN OUT 1 HDMI DVI and

HDMI

By default, this port

functions as the main

output port, GUI port,

and caption output port,

and is used to display

the remote controlled

UI, captions, and local

video. This port can also

be used to switch to the

combined picture.

2 HDMI OUT 2 HDMI DVI and

HDMI

By default, this port

functions as the

auxiliary output port

and is used to display

the local video.

When the Dual-screen

function is enabled, this

port displays the local

or remote presentation if

a presentation source is

connected to this port

and displays Huawei

logo or local video if no

presentation source is

connected to this port.

3 VGA OUT 3 VGA VGA and

YPbPr

By default, this port

displays the local video.

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Table 7-10 Specifications of video output ports on the TE50

Port Name on the

Port

Numb

er on

the

Rear

Panel

Type Output

Format

Default Settings

After the Startup

1 MAIN OUT 1 HDMI DVI and

HDMI

By default, this port

functions as the main

output port, GUI port,

and caption output port,

and is used to display

the remote controlled

UI, captions, and local

video. This port can also

be used to switch to the

combined picture.

2 HDMI OUT 2 HDMI DVI and

HDMI

By default, this port

functions as the

auxiliary output port and

is used to display the

local video.

When the Dual-screen

function is enabled, this

port displays the local or

remote presentation if a

presentation source is

connected to this port

and displays Huawei

logo or local video if no

presentation source is

connected to this port.

3 VGA OUT 3 VGA VGA and

YPbPr

By default, this port

displays the local video.

4 3G-SDI OUT 4 BNC SDI By default, this port

displays the local video.

5 SD OUT 5 RCA CVBS By default, this port

displays the local video.

Table 7-11 Specifications of video output ports on the TE60

Port Name on the

Port

Numb

er on

the

Rear

Panel

Type Output

Format

Default Settings

After the Startup

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Port Name on the

Port

Numb

er on

the

Rear

Panel

Type Output

Format

Default Settings

After the Startup

1 MAIN OUT 1 DVI-I DVI, VGA,

YPbPr, and

HDMI

By default, this port

functions as the main

output port, GUI port,

and caption output port,

and is used to display

the remote controlled

UI, captions, and local

video. This port can also

be used to switch to the

combined picture.

2 PC OUT 2 DVI-I DVI, VGA,

YPbPr, and

HDMI

By default, this port

functions as the

auxiliary output port and

is used to display the

local video.

When the Dual-screen

function is enabled, this

port displays the local or

remote presentation if a

presentation source is

connected to this port

and displays Huawei

logo or local video if no

presentation source is

connected to this port.

NOTE

If you select HDMI and

DVI as the output signal

source, these two ports

deliver the same video. If

you select another type of

signal source, only the

DVI-I port delivers

videos.

HDMI DVI and

HDMI

2 SD OUT 2

(DVI-I

port)

DVI-I S-VIDEO

and CVBS

By default, this port

displays the local video.

Connect a display to this

port using a

DVI-S-Video/VGA/CV

BS cable.

3 DVR OUT 3 HDMI DVI and

HDMI

By default, this port

displays the local video.

4 3G-SDI OUT 4 BNC SDI By default, this port

displays the local video.

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7.3.5 Configuring Video Output

After connecting video cables, set the video output parameters, such as output mode,

resolution, refresh rate, and stretch mode. This will enable your endpoint to deliver a superior

video experience.

Background

Video is clearer at a higher resolution. Select a video resolution that is supported by the

display connected to your endpoint.

Table 7-12, Table 7-13, and Table 7-14 lists the resolutions supported by the video output

ports in each output mode.

Table 7-12 Available video resolutions in each output mode of TE40

Output Mode Video Resolution

1 MAIN OUT

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

2 HDMI OUT

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

3 VGA OUT

VGA 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, and 1080p

YPbPr 720p, 1080i, and 1080p

Table 7-13 Available video resolutions in each output mode of TE50

Output Mode Video Resolution

1 MAIN OUT

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

2 HDMI OUT

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

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Output Mode Video Resolution

HDMI 720p, 1080i, and 1080p

3 VGA OUT

VGA 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, and 1080p

YPbPr 720p, 1080i, and 1080p

4 3G-SDI OUT

SDI 720p, 1080i, and 1080p

5 SD OUT

CVBS NTSC and PAL

Table 7-14 Available video resolutions in each output mode of TE60

Output Mode Video Resolution

1 MAIN OUT

VGA 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, and 1080p

YPbPr 720p, 1080i, and 1080p

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

2 PC OUT

VGA 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, and 1080p

YPbPr 720p, 1080i, and 1080p

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

2 SD OUT

CVBS NTSC and PAL

S-VIDEO NTSC and PAL

3 DVR OUT

DVI 800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, UXGA (1600

x 1200), 1920 x 1200 pixels, 720p, 1080i, and 1080p

HDMI 720p, 1080i, and 1080p

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Output Mode Video Resolution

4 3G-SDI OUT

SDI 720p, 1080i, and 1080p

Video is smoother at a higher refresh rate. Select a video resolution that is supported by the

display connected to your endpoint. Table 7-15 lists the refresh rates available for each video

resolution.

Table 7-15 Available refresh rates for each resolution

Video Resolution

Refresh Rate (Hz)

NTSC 60

PAL 50

800 x 600 pixels 56, 60, 72, 75, or 85

1024 x 768 pixels 60, 70, 75, or 85

1280 x 1024 pixels 60, 75, or 85

UXGA (1600 x

1200)

1920 x 1200 pixels 60

720p



60, if the output mode is VGA



50 or 60, if the output mode is DVI, YPbPr, or HDMI

1080i 50 or 60

1080p



60, if the output mode is VGA



24, 25, 30, 50, or 60, if the output mode is DVI, YPbPr, or HDMI

Procedure

Step 1 Choose System Settings > Input/Output and click the Video Output tab.

Step 2 Set the video output parameters listed in Table 7-16.

Table 7-16 Video output parameters

Parameter Description Setting

GUI Specifies the video output port for the

remote controlled UI.

During a conference, you can configure

your endpoint to display video on one

display and the remote controlled UI on

another display by setting this parameter

The default value is 1 MAIN

OUT.

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Parameter Description Setting

to a value different from the value of

Main output interface.

Caption

output

Specifies the video output port for

captions.

NOTE

This parameter takes effect only when the

caption type is set to T.140.

The default value is 1 MAIN

OUT.

Main output

interface

Specifies the main output port.



When Dual-screen is set to Enable,

this port is used to display the local or

remote video.



When Dual-screen is set to Disable,

this port is used to display the local or

remote video, or local or remote

presentation.

The default value is 1 MAIN

OUT.

Auxiliary

output port

Specifies the auxiliary output port for

preferentially displaying presentation.



When Dual-screen is set to Enable,

this port is used to display the local or

remote presentation if a presentation

source is plugged in and is used to

display the local video or Huawei

logo if no presentation source is

plugged in.



When Dual-screen is set to Disable,

this port is used to display the local

video or presentation when the

endpoint is not used in a conference,

and is used to display the remote

video or presentation when the

endpoint is used in a conference.

The default value of TE60 is 2

PC OUT.

The default value of TE40 or

TE50 is 2 HDMI OUT.

Do not set Main output

interface and Auxiliary output

port to the same output port.

Dual-screen Specifies whether the endpoint displays

the video and presentation on separate

displays.

If you set this parameter to Enable, you

can set Show Huawei logo.

The default value is Disable.

You can enable this function

only when your endpoint is

connected to two displays.

Show

Huawei logo

Specifies whether to show the Huawei

logo on the display connected to an

auxiliary port when the endpoint is not

used in a conference and does not have

any presentation source plugged in.

The default value is Enable.

Name Specifies the output port name to help

you identify ports during a conference.



The default value for the 1

MAIN OUT port is 1

MAIN OUT.



The default value for the 2

PC OUT port (only TE60) is

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Parameter Description Setting

2 PC OUT.



The default value for the 2

HDMI OUT port (only

TE40 and TE50) is 2 HDMI

OUT.



The default value for the 3

VGA OUT port (only TE40

and TE50) is 3 VGA OUT.



The default value for the 3

DVR OUT port (only TE60)

is 3 DVR OUT.



The default value for the 4

3G-SDI OUT port (only

TE50 and TE60) is 4

3G-SDI OUT.



The default value for the 5

SD OUT port (only TE50)

is 5 SD OUT.



The default value for the 2

SD OUT port (only TE60)

is 2 SD OUT.

Output mode

Specifies the format for the video

received by the display.

Output modes vary according to video

output ports. For details, refer to Table

7-12, Table 7-13 and Table 7-14.



The default value for the 1

MAIN OUT port is:

−

DVI if the TE60 is used.

−

HDMI if the TE40 or

TE50 is used.



The default value for the 2

PC OUT port (only TE60) is

DVI.



The default value for the 2

HDMI OUT port (only

TE40 and TE50) is DVI.



The default value for the 2

SD OUT port (only TE60)

is CVBS.



The default value for the 3

VGA OUT port (only TE40

and TE50) is VGA.



The default value for the 3

DVR OUT port (only TE60)

is DVI.



The default value for the 4

3G-SDI OUT port (only

TE50 and TE60) is SDI.



The default value for the 5

SD OUT port (only TE50)

is CVBS.

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Parameter Description Setting



The default value for the 2

SD OUT port (only TE60)

is CVBS.

Video

resolution

Specifies the resolution for each video

output port. The available options vary

depending on your settings of Output

mode. Table 7-12, Table 7-13 and Table

7-14 lists the resolutions supported by

the video output ports in each output

mode.



The default value for the 5

SD OUT port (only TE50)

is NTSC.



The default value for the 2

SD OUT port (only TE60)

is NTSC.

The default value for other

ports is 1080p.

Refresh rate Specifies the video refresh rate. The

available options vary depending on your

settings of Video resolution. Table 7-15

lists the refresh rates available for each

video resolution.

The default value is 60Hz.

NOTE

After setting Video resolution and

Refresh rate, adjust the sampling

phase if the image is blurry or has

a little jitter. For details, see 5.8

Setting Preferred Video

Parameters.

Stretch

mode

Specifies how to adjust the aspect ratio

to fit the video into the screen.



Stretch: The aspect ratio is

changeable.



No stretch: The aspect ratio is not

changeable.



Intelligent stretch: Your endpoint

crops the video to an appropriate size

and stretches the video to full screen

with the original aspect ratio. For

example, to change a wide-screen

video to a narrow-screen video, your

endpoint crops the left and right

edges of the wide-screen video and

stretches the video to till the screen.

The default value is Stretch.

Automatic

layout mode

Specifies how the main output port of

your endpoint displays the video and

presentation during a conference.



Full screen: When a presentation is

not being shared, your endpoint

displays the remote video in full

screen. When a presentation is being

shared, your endpoint displays the

presentation in full screen.



PiP: When a presentation is not being

shared, your endpoint displays the

local video and remote video in

Picture in Picture (PiP) mode. When

a presentation is bei

ng shared, your

The default value is Full

screen.

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Parameter Description Setting

endpoint displays the presentation

and video in PiP mode.



PoP: When a presentation is not

being shared, your endpoint displays

the local video and remote video in

Picture out Picture (PoP) mode.

When a presentation is being shared,

your endpoint displays the

presentation, remote video, and local

video in PoP mode.



User defined: Users define the

content to be displayed by the main

output port based on the imported

layout policy file.

Small

window

position

Specifies the position of the PiP window

on the screen.

This parameter is available only when

Automatic layout mode is set to PiP.

The default value is Lower

right corner.

Display

local video

Display

remote video

Display

presentation

Specifies the content to be display

through a port.

You can select these three parameters for

all video output ports, except Main

output interface and Auxiliary output

port.

Select or deselect these three

parameters based on your

needs.

Automatic

layout mode

Specifies how the auxiliary output port

displays the video and presentation after

the endpoint joins a conference. This

parameter is available only when you

have imported the layout policy file

through the web interface and selected

Dual-screen.



Default: The content displayed by the

auxiliary output port depends on the

setting of Dual-screen.

−

When Dual-screen is set to

Enable, this port is used to

display the local or remote

presentation if a presentation

source is plugged in and is used to

display the local video or Huawei

logo if no presentation source is

plugged in.

−

When Dual-screen is set to

Disable, this port is used to

display the local video or

presentation when the endpoint is

not used in a conference, and is

used to display the remote video

The default value is Default.

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Parameter Description Setting

or presentation when the endpoint

is used in a conference. In this

case, Automatic layout mode is

unavailable on the web interface.



User defined: Users define the

content to be displayed by the

auxiliary output port based on the

imported layout policy file.

Step 3 Click Save.

The settings take effect immediately.

----End

7.4 Configuring Audio

After connecting audio cables, set the audio parameters.

Procedure

Step 1 Choose System Settings > Input/Output and click the Audio tab.

Step 2 Set the audio parameters listed in Table 7-17.

Table 7-17 Audio parameters

Parameter Description Setting

Switch

controls

Controls whether audio signals collected

by audio input devices, excluding the

microphone array, are transmitted to

your endpoint when you turn off the

microphone array.



MIC array only: Your endpoint can

receive audio signals collected by

audio input devices, excluding the

microphone array, when you turn off

the microphone array.



All audio inputs: Your endpoint

cannot receive audio signals collected

by any audio input devices when you

turn off the microphone array.

To enable your endpoint to receive audio

signals again, do any of the following:



Press the button on the microphone

array to turn it on.



Press the microphone button on the

remote control to turn on the

The default value is All audio

inputs.

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Parameter Description Setting

microphone array only or all audio

input devices, depending on your

settings of Switch controls.



On the endpoint web interface,

choose Device Control > Audio

Control and select the audio input

ports you want to enable.



On the remote controlled UI, choose

Advanced Settings > Settings >

Audio > Audio Input and select the

audio input ports you want to enable.

Wireless

MIC power

saving mode

If you select this parameter, when the

endpoint sleeps, the wireless microphone

VPM220W also sleeps to save power.

The VPM220W cannot be woken up

when the endpoint is woken up. To wake

up the VPM220W, press the mute button

on it.

If you do not select this parameter, when

the endpoint sleeps, the VPM220W also

sleeps to save power. In addition, the

VPM220W can be woken up when the

endpoint is woken up.

The default value is Enable.

LINE OUT

mode

Specifies the LINE OUT mode.



Main output interface: The LINE

OUT port is used as the main audio

output port and delivers the audio of

remote sites.



Auxiliary output port: The LINE

OUT port is used as the auxiliary

audio output port and delivers the

audio at your site as well as the audio

at remote sites.

The default value is Main

output interface.

Secondary

dial tone

Enables or disables tone prompts for

secondary dials.

The default value is Disable.

Echo delay Adjusts the echo delay to eliminate echos

caused by delay in audio output during

conferences.

The default value is 0.

Step 3 Click Save.

The settings take effect immediately.

----End

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7.5 Specifying Conference Settings

Your endpoint is ready for videoconferencing with its default conference settings, but you can

customize the conference settings based on the site requirements.

7.5.1 Setting Audio and Video Protocols

Your endpoint supports multiple audio and video protocols. Select the protocols required for

call purposes.

Background

Using the audio or video protocol that you select, your endpoint negotiates the audio or video

capability with a remote endpoint to set up a call.

If you do not select any audio or video protocols on the Audio and video protocols tab, you

cannot set audio or video protocols while you are 7.5.3 Setting Advanced Conference

Parameters.

Procedure

Step 1 Choose System Settings > Conference and click the Audio and video protocols tab.

Step 2 Select audio and video protocols.



Select at least one audio protocol and one video protocol so that you can use your endpoint to place

audio calls or video calls.



Select RTV and H.264 UC when your endpoint interoperates with a Lync device.

Step 3 Click Save.

The settings take effect immediately.

----End

7.5.2 Setting General Conference Parameters

You can set the modes in which the endpoint places and answers calls. For example, you can

set the endpoint to automatically answer calls, enable the do not disturb function, or set the

multipoint call mode.

Background

General conference parameters apply to the following conferences:



Point-to-point conferences initiated by your site



Multipoint conferences initiated by your site



Conferences that your site joins by answering the call from a remote site

Procedure

Step 1 Choose System Settings > Conference and click the Normal tab.

Step 2 Set the general conference parameters listed in Table 7-18.

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Table 7-18 General conference parameters

Parameter Description Setting

Answer

Mode

Specifies how your endpoint handles

incoming calls.



Manual: Your endpoint prompts you

to handle a call when the call comes

in.



Answer call automatically: Your

endpoint automatically answers

incoming calls when not being used

in a conference.

The default value is Manual.

Mute local

audio for

answered

calls

Specifies whether the endpoint turns off

all sounds generated at your site when

your endpoint joins a conference. If you

enable this parameter, no remote site can

hear your site.

This parameter is available only when

Answer Mode is set to Answer call

automatically.

The default value is Disable.

Open do not

disturb right

Specifies whether the do-not-disturb

function is configurable on the remote

controlled UI.

The do-not-disturb function blocks all

incoming calls.

The default value is Yes.

Site called

during

startup

Specifies the site that your endpoint

automatically calls when it starts.

You can proceed to set Call times only

after you set this parameter.

The default value is None.

The available options are

entries in the contacts list.

Call times Specifies the maximum number of

attempts your endpoint calls a specified

site after startup.

If you set this parameter to 0, your

endpoint does not call the specified site

after startup.

The default value is 1.

The maximum value is 10.

Default call

bandwidth

Specifies the default data transmission

rate for your endpoint.

NOTE

If this parameter is set incorrectly, the video

quality will be affected or the call might even

fail to be set up.

The default value is 1920 kbps.

Maximum

incoming

call

bandwidth

Specifies the maximum bandwidth

allowed for receiving calls. The

bandwidths used for placing and

receiving calls cannot exceed this

bandwidth.

The settings of this bandwidth and the

settings of Default call bandwidth are

The default value is 8 Mbps.

The settings cannot exceed the

bandwidth supported by the

endpoint license.

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Parameter Description Setting

independent of each other.

HELPDESK

number

Specifies the help desk number, which is

used during emergencies.

Obtain this number from the

videoconferencing system

administrator.

PSTN call Specifies whether to support calls from

PSTN sites.

After you enable this parameter and the

endpoint connects to a PSTN network,

the endpoint can receive calls from

PSTN sites.

The default value is Enable.

Call

parameter

configuratio

Specifies whether you can set the call

type and data transmission rate before

initiating point-to-point calls.

The default value is Disable.

Wi-Fi

network

preferred

Specifies whether to prioritize a Wi-Fi

network when both wireless and wired

networks are available.

The default value is Disable.

Multipoint

call mode

Specifies how your endpoint initiates a

multipoint conference.



AUTO: The endpoint auto-selects the

initiation mode based on its system

settings and capabilities. The built-in

MCU is prioritized.



Multipoint converge: The endpoint

initiates a multipoint conference

using SiteCall with a standalone

MCU.



Built-in MCU: The endpoint initiates

a multipoint conference using its

built-in MCU. This function requires

the endpoint to have a built-in MCU.

In addition, you need to set Default

remote layout, Add presentation to

continuous presence, and Add local

video to continuous presence.



OFF: The endpoint allows for two

concurrent calls, which can be one

audio call and one video call, or two

audio-only calls. Selecting this option

does not affect the use of the SiteCall

function.

The default value is AUTO.

Default

remote

layout

Specifies the default view displayed to

remote sites in a multipoint conference

initiated by the endpoint's built-in MCU.

If the view is in continuous presence, the

number of panes is determined by the

built-in MCU's capabilities and the

The default value is Voice

activated, in panes.

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Parameter Description Setting

number of participant sites. The video

feeds for the continuous presence panes

are determined by the joining sequence

of participant sites and your settings of

this parameter.



Voice activated, full screen: The

remote sites view, in full screen, the

video of the site that generates the

loudest volume.



Voice activated, in panes: The

remote sites view continuous

presence, with the main pane

displaying the video of the site that

generates the loudest volume.



Bisect: The remote sites view, in

bisect mode, the videos of the other

participant sites. The site that

generates the louder volume is

highlighted. A presentation will not

be displayed in this layout.



Fixed site, full screen: The remote

sites view, in full screen, the video of

a specified site. To view a site in full

screen, click it in the site list.



Fixed sites, in panes: The remote

sites view continuous presence, with

the main pane displaying the video of

a specified site. To add a participant

site to the main pane, click it in the

site list.

NOTE

After you set this parameter, the local site

views other sites in full screen or continuous

presence mode, but cannot view itself.

Add

presentation

continuous

presence

Specifies whether the shared presentation

is displayed in continuous presence

during a multipoint conference initiated

by the endpoint's built-in MCU.

If the continuous presence layout is

Bisect, the presentation will not be

displayed in continuous presence.

NOTE

The settings of this parameter do not take

effect at H.323 sites where the endpoints in

V100R001C10 are used.

The default value is Disable.

Add local

video to

continuous

presence

Specifies whether a site's local video is

displayed in the site's continuous

presence view during a multipoint

conference initiated by the endpoint's

The default value is Disable.

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Parameter Description Setting

built-in MCU.

NOTE

The settings of this parameter do not take

effect at H.323 sites where the endpoints in

V100R001C10 are used.

Continuous

presence

pane display

mode

Specifies the display mode for the panes

in continuous presence.



Stretch: The video in a pane has its

aspect ratio automatically adjusted so

it can fill the entire pane.



Tile: The video in a pane is repeated

until it can fill the entire pane.

The default value is Stretch.

Voice

Switching

Sensitivity

Specifies the sensitivity for the voice

activation function used in multipoint

conferences.



High: Voice activation is performed

when the voice volume is low.



Medium: Voice activation is

performed when the voice volume is

moderate.



Low: Voice activation is performed

when the voice volume is high.

The default value is High.

Recording

server

address

Specifies the IP address or URL of the

Recording & Streaming Engine (RSE).

If the endpoint has been registered with

an H.323 gatekeeper (GK), you can enter

the H.323 number or unified recording

number that the endpoint uses to register

with the GK.

No default value is set for this

parameter.

Step 3 Click Save.

The settings take effect immediately.

----End

7.5.3 Setting Advanced Conference Parameters

Your endpoint allows you to configure advanced conference parameters before you initiate

single-stream or dual-stream conferences.

Procedure

Step 1 Choose System Settings > Conference and click the Advanced Settings tab.

Step 2 Set the advanced conference parameters listed in Table 7-19.

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Table 7-19 Advanced conference parameters

Parameter Description Setting

Audio protocol Specifies the audio protocol the

endpoint uses to encode audio.

The default value is Auto.

Audio channels Specifies the audio channels.

This parameter is available only

when you select AAC_LD or

HWA-LD.

The default value is Two.

Video protocol Specifies the video protocol the

endpoint uses to encode video.

During a non-multi-stream

conference, the video protocol is the

video protocol the endpoint uses at

your site.

The default value is Auto.

To initiate an HD video

conference, select an H.264

HP-related video protocol.

Video resolution Specifies the video format. The

available options vary depending on

your settings of Video protocol.

When Video protocol is set to

Auto, set this parameter to either of

the following:



Sharp: Your endpoint uses a

high video resolution to ensure

clear video.



Smooth: Your endpoint uses a

high frame rate to ensure smooth

video.

The default value is Sharp.

Video frame rate Specifies the frame rate used during

video encoding.

When Video protocol is set to

Auto, this parameter is not

available.

Video at a higher frame rate is

smoother. Video at a lower frame

rate is clearer.

It is recommended that you

set this parameter to Auto.

Prevent little packet

loss

Specifies whether to prevent

sporadic packet loss to avoid

artifacts.

The default value is

Disable.

Select this parameter if all

endpoints are on the same

private network and

sporadic packet loss occurs.

Presentation Specifies whether you can share

presentations during conferences.

NOTE

You can set Presentation protocol,

Presentation resolution, Presentation

mode, Presentation bandwidth

setting, Presentation bandwidth (%),

The default value is Enable.

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Parameter Description Setting

Presentation sharing mode

, and

Presentation plug-and-share only after

you set this parameter to Enable.

Presentation

protocol

Specifies the video protocol your

endpoint uses to encode

presentations.

The default value is Auto.

Presentation

resolution

Specifies the presentation format.

The available options vary

depending on your settings of

Presentation protocol.

When Presentation protocol is set

to Auto, set this parameter to either

of the following:



Smooth: Your endpoint uses a

high frame rate to ensure smooth

video.



Sharp: Your endpoint uses a

high video resolution to ensure

clear video.

The default value is Sharp.

Presentation mode Specifies the mode of the

presentation you want to share.



Presentation: When the video is

switched, the presentation

remains unchanged. Only one

site in the conference can share a

presentation one time.



Live: The presentation viewed

by each site is switched along

with the video. All sites in a

conference can share

presentations simultaneously.

NOTE

When connected to an IMS network, the

endpoint cannot share a presentation in

Live mode.

The default value is

Presentation.

Presentation

bandwidth setting

Specifies the mode for setting the

presentation video bandwidth.



Auto: Your endpoint

automatically sets the

presentation video bandwidth

based on the bandwidth

available.



Manual: You must manually set

Presentation bandwidth (%).

The default value is Auto.

Presentation

bandwidth

Specifies the percentage of the call

bandwidth presentations can occupy.

NOTE

The default value is 50.

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Parameter Description Setting

This parameter is available only when

Presentation is set to Enable and

Presentation bandwidth setting is set

to Manual.

Presentation sharing

mode

Specifies the mode for sharing

presentations.



Auto: The endpoint

automatically shares

presentations along with videos.

This parameter can be set to

Auto only when Presentation

mode is set to Live.



Manual: You must manually

share presentations by using the

remote control button or

through the web interface. For

details about how to share

presentations through the web

interface, see 4.7 Sharing a

Presentation.

The default value is

Manual.

Presentation

plug-and-share

Specifies whether your site

automatically shares presentations

with remote sites once presentation

input is detected.

The default value is

Disable.

Dynamic bandwidth Specifies whether the endpoint

implements the following if the

packet loss rate increases due to

insufficient network bandwidth:

automatically decreases the

conference bandwidth until packet

loss does not occur constantly or the

conference bandwidth is decreased

to 64 kbit/s. If constant packet loss is

detected, the endpoint can

dynamically adjust bandwidth to

recover stable conference quality

within 1 minute.

The default value is

Disable.



When the network is

running within normal

parameters, select

Disable.



When the network is not

running within normal

parameters, select

Enable.

Conference

bandwidth

Specifies the transmission

bandwidth for a conference.

If your endpoint accesses an E1

network through an IP line, set this

parameter to Limited for better

video conference quality.

The default value is

Normal.

Conference line

type

Specifies the type of line used

during a conference.

If you select Auto and your endpoint

has registered with a network

gatekeeper (GK), your endpoint

The default value is Auto.

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Parameter Description Setting

preferentially uses H.323 to initiate a

conference.

Preferred IP

protocol

Specifies the protocol that IP sites

preferentially use.

When Line type is set to Auto for

IP sites, your endpoint uses this

protocol to call the IP sites.

The default value is H.323.

reserved

presentation

bandwidth

Disable this parameter if your site is

not going to send or receive

presentations during a conference

and the Received value for

Presentation bandwidth [frame

rate] is not -.

If this parameter is disabled, the

Received value for Presentation

bandwidth [frame rate] restores to

- when you rejoin the conference.

NOTE

To view the Presentation bandwidth

[frame rate] value, choose

Maintenance > System Status >

Conference.

The default value is Enable.

Face detection Specifies whether to perform HD

encoding and decoding to improve

face recognition video quality.

You can increase the video

sharpness by enabling this parameter

in low bandwidths.

The default value is

Disable.

Step 3 Click Save.

The settings take effect immediately.

----End

7.6 Specifying Network Settings

The endpoint can communicate with other devices properly only after network settings are

specified on the endpoint web interface based on the network deployment of the endpoint.

7.6.1 Setting IP Parameters

To use the endpoint on an IP network to implement video communication, correctly set IP

parameters, which include DNS server address, network interface mode, and gateway address.

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Procedure

Step 1 Choose System Settings > Network and click the IP tab.

Step 2 Set the IP parameters listed in Table 7-20.

Table 7-20 IP parameters

Parameter Description Setting

Common Settings

Network

interface

mode

Specifies the working mode for the

network ports on the endpoint.



Auto detection: When accessing the

network, the endpoint automatically

negotiates with a remote network

device to determine the optimal work

mode.



10 Mbps and half duplex: The data

transmission rate is 10 Mbit/s, and

data cannot be sent and received at

the same time.



10 Mbps and full duplex: The data

transmission rate is 10 Mbit/s, and

data can be sent and received at the

same time.



100 Mbps and half duplex: The data

transmission rate is 100 Mbit/s, and

data cannot be sent and received at

the same time.



100 Mbps and full duplex: The data

transmission rate is 100 Mbit/s, and

data can be sent and received at the

same time.



1000Mbps and full duplex: The data

transmission rate is 1000 Mbit/s, and

data can be sent and received at the

same time.

The default value is Auto

detection.

It is recommended that the

parameter value be set to the

same as the network port

working mode of the remote

network device.

NOTE

When you do not know the

network port working mode of a

remote network device, set this

parameter to Auto detection.

Otherwise, the endpoint may fail

to access the network.

Hub network

port mode

Specifies whether the endpoint can

function as a hub in this mode, enabling

the devices connected to its two network

ports to communicate with each other.

When the endpoint is connected to the

Internet, devices connected to the

network ports on the endpoint can also

access the Internet.

The default value is Disable.

MTU Specifies the maximum transmission unit

(MTU) in bytes. If the MTU is too large,

the network transmission rate may be

slowed, resulting in packet transmission

failures. If the MTU is too small, the

The default value is 1500.

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Parameter Description Setting

network transmission efficiency may

suffer.

Local IP address

PPPoE Specifies whether the endpoint accesses

broadband networks using dial-up

connections.

NOTE

If you set this parameter to Enable, you must

also set Dialing mode, User name, and

Password.

The default value is Disable.

Dialing

mode

User name

Password

Specifies the dial-up connection mode.

The dial-up process complies with the

Point-to-Point Protocol over Ethernet

(PPPoE) protocol. To use a dial-up

connection, in User name and

Password, enter the user name and

password that are provided by your

broadband access service provider.



Auto: When the endpoint starts, it

automatically sets up a dial-up

connection over the IP network. If the

dial-up service is not free of charge,

charging starts when the dial-up

connection is established.



Manual: The endpoint uses the

dial-up program to access the

network. For details about how to use

PPPoE for dial-up connections, see

5.9 Setting Up a PPPoE Dial-Up

Connection.

The default value of Dialing

mode is Auto.

Connection

type

Specifies the mode in which the endpoint

obtains an IP address.



Static IP: The network administrator

assigns an IP address to the endpoint.

If you select this option, you must

also set Local IP address, Subnet

mask, and Gateway address.



Dynamic IP: When a DHCP server is

available on the network, the

endpoint automatically obtains an IP

address using the Dynamic Host

Configuration Protocol (DHCP).

The default value is Static IP.

Local IP

address

Specifies the endpoint IP address. The default value is

192.168.1.1

Examples:



IPv4: 192.168.1.10



IPv6:

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Parameter Description Setting

fc00:0:0:0:200:55:26:1

Subnet mask Specifies the subnet mask for the

endpoint IP address. A subnet mask

divides the IP address into a network

address and a host address.

The default value is

255.255.255.0

Gateway

address

Specifies the gateway address that

corresponds to the endpoint IP address.

Examples:



IPv4: 192.168.1.1



IPv6: fc00:0:0:0:200:55:0:1

IPv6 Specifies whether IPv6 is used. If you

use IPv6, you must also set Connection

type, Local IP address, Subnet prefix

length, and Gateway address.

The default value is Disable.

Subnet

prefix length

Specifies the prefix length for the IPv6

address of the endpoint.

The default value is 0. You

need to set this parameter only

when the IPv6 is enabled.

Alternate IP address

Alternate IP

address

Subnet mask

Specifies the alternate IP address of the

endpoint. This IP address cannot be in

the same network segment as Local IP

address (described in the Local IP

address section in this table) or the IP

address of the gatekeeper (GK) server.

No default value is set for this

parameter.

DNS

DNS address

type

Specifies the mode for setting the DNS

server address.



Auto: The endpoint automatically

obtains the DNS server address. If

you select this option, a DNS server

must be available on the network.



Manual: You must set DNS server

address 1, DNS server address 2, or

DNS server address 3.

The default value is Auto.

DNS server

address 1

DNS server

address 2

DNS server

address 3

Specifies the IP address of the active

Domain Name System (DNS) server.

After you set this parameter, domain

names can be used as the addresses of

network gatekeeper (GK) and Session

Initiation Protocol (SIP) servers. The

DNS server will translate the domain

names into the IP addresses of the GK

and SIP servers.

No default value is set for this

parameter.

802.1x

802.1x Specifies whether to enable 802.1x

authentication. If the network where your

The default value is Disable.

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Parameter Description Setting

endpoint is deployed requires

authentication, set this parameter to

Enable.

NOTE

If you set this parameter to Enable, you must

also set Authentication mode.

Authenticati

on mode

Specifies the authentication mode, which

can be certificate authentication or

password authentication.



Certificate: Use an imported

certificate and the set Certificate

account to initiate authentication to

the authentication server.



Password: Use the set user name and

password to initiate authentication to

the authentication server.

The default value is Password.

NOTE

If you select Certificate, obtain

the certificate from the certificate

server administrator first. For

details about how to import a

certificate, see 7.8.1 Importing a

Certificate.

Certificate

account

Specifies the ID that matches the

certificate imported for certificate

authentication.

The default value is

administrator.

Obtain the values from the

authentication server

administrator.

User name

Password

Specify the user name and password for

network authentication.

The default value of User

name is admin.

Obtain the values from the

authentication server

administrator.

802.1p/q

802.1p/q Specifies whether to enable 802.1p/q. If

the switch has a virtual LAN (VLAN)

set, enable 802.1p/q and set related

parameters so the endpoint can access

the switch and network interconnection

can be implemented.

NOTE

If you set this parameter to Enable, you must

also set VLAN ID and Priority.

The default value is Disable.

NOTE

The settings must be consistent

with those on the switch.

Otherwise, network

interconnection may fail.

VLAN ID Specifies the ID of the VLAN to which

the endpoint needs to connect.

The default value is 1.

Value range: 1-4094

Obtain the ID from the network

administrator.

Priority Specifies the priority of packets

forwarded by the switch.

The priority increases with the value.

The default value is 0.

Value range: 0-7

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Step 3 Click Save.

----End

7.6.2 Setting H.323 Parameters

To prepare your endpoint for video communication using the H.323, set H.323 parameters

such as whether to use the network gatekeeper (GK).

Procedure

Step 1 Choose System Settings > Network and click the H.323/SIP Settings tab.

Step 2 Set the H.323 parameters listed in Table 7-21.

Table 7-21 H.323 parameters

Parameter Description Setting

Enable GK Specifies whether your endpoint uses a

GK.



Enable: When your endpoint starts, it

registers with the specified GK. An

endpoint that registers with a GK can

place calls to remote sites using their

site numbers if the remote sites also



Disable: Your endpoint does not

endpoint through H.323, your

endpoint can only use the called

endpoint's IP address.

NOTE

If you select Enable, you must also set GK

registration mode, Site number, H.323 ID,

and Password.

The default value is Disable.

It is recommended that you set

this parameter to Enable.

registration

mode

Specifies the mode for registering your

endpoint with a GK.



Auto: Your endpoint automatically

registers with an available GK on the

network and obtains the GK address.



Manual: You must set GK address,

which specifies the GK with which

you want your endpoint to register.

The default value is Auto.

It is recommended that you set

this parameter to Manual.

GK address Specifies the IP address or domain name

of the server where the desired GK is

installed.

If you set this parameter to the domain

name, you must enable the DNS server

and set correct mapping information on

No default value is set for this

parameter.

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Parameter Description Setting

the server.

E.164 Specifies the site number for your

endpoint.

If your endpoint registers with a GK,

endpoints that also register with GKs can

dial this site number to call your

endpoint.

Enter a string of 1 to 32 digits.

H.323 ID Specifies the name by which a GK

identifies your endpoint after your

endpoint registers with the GK.

The name can consist of digits,

letters, and special characters,

such as @ # %.

For successful GK

authentication, the name

defined on your endpoint must

be consistent with the name

predefined on the GK.

Authenticati

on user

name

Specifies the user name used for H.323

authentication.

This parameter is available only when

encryption is enabled. To enable

encryption, choose System Settings >

Security > Encryption, and set

Encryption to Enable.

The name can consist of digits,

letters, and special characters,

such as @ # %.

This user name must be the

same as the value of H.323 ID.

Password Specifies the password your endpoint

uses to register with a GK. The GK uses

this password to authenticate your

endpoint.

For successful GK authentication, the

password defined on your endpoint must

be consistent with the password

predefined on the GK.

No default value is set for this

parameter.

Use VoIP

gateway

VoIP

gateway

address

Specifies whether your endpoint can

place calls to the endpoints connected to

the specified voice over IP (VoIP)

gateway. If you set this parameter to

Enable, you must also set VoIP

gateway address.

The default value is Disable.

Huawei GK Specifies whether your endpoint uses a

Huawei GK.

If the Huawei GK is disabled, some

functions, such as Conference Control,

are unavailable on your endpoint.

The default value is Enable.

Disable this parameter if your

endpoint needs to interwork

with other manufacturers'

devices.

HTTPS

mode

Specifies whether to upload SiteCall

conference information using HTTPS

encryption.

If this parameter is set to disabled, your

endpoint will use the Transfer Control

The default value is Enable.

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Parameter Description Setting

Protocol (TCP) to upload SiteCall

conference information, which may be

insecure.

Multipoint

conference

authenticatio

Specifies whether to authenticate the

server during SiteCall.

The default value is Disable.

Step 3 Click Save.

----End

7.6.3 Setting SIP Parameters

To prepare your endpoint for video communication using Session Initiation Protocol (SIP), set

and SIP parameters, such as whether to register the endpoint with a SIP server.

Procedure

Step 1 Choose System Settings > Network and click the H.323/SIP Settings tab.

Step 2 Set the SIP parameters listed in Table 7-22.

Table 7-22 SIP parameters

Parameter Description Setting

with server

Specifies whether your endpoint registers

with a SIP server.



Enable: An endpoint that registers

with a SIP server can place calls to

remote sites using their IP addresses

or site numbers if the remote sites

also register with SIP servers.



Disable: Your endpoint does not

another endpoint through SIP, your

endpoint can only use the called

endpoint's IP address.

NOTE

If you set this parameter to Enable, you must

also set Server address, Conference service

number, Site number, User name, and

Password.

The default value is Disable.

Server

address

Specifies the IP address or domain name

of the SIP server with which you want

your endpoint to register.

If you set this parameter to the SIP server

domain name, enable the domain name

No default value is set for this

parameter.

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Parameter Description Setting

server (DNS). If the DNS is not enabled,

enable Proxy server.

Conference

service

number

Specifies the conference service number

for your endpoint to initiate conferences

over an IP multimedia subsystem (IMS)

network.

Set this parameter to the conference

service number obtained from the

administrator of the IMS network.

No default value is set for this

parameter.

Proxy server Select this parameter when the network

environment requires the proxy server or

when Server address is set to the SIP

server domain name but the configured

DNS server fails to resolve this domain

name or the DNS server is not

configured.

NOTE

If you set this parameter to Enable, you must

also set Proxy server address, Site number,

User name, and Password.

The default value is Disable.

Set this parameter based on the

actual SIP network

environment.

Proxy server

address

Specifies the address of the proxy server.

If you set Server address to the SIP

server domain name, set this parameter

to the IP address bound to that domain

name.

No default value is set for this

parameter.

Site number Specifies the site number for your

endpoint.

If your endpoint registers with a SIP

server, endpoints that also register with

the SIP server can dial this site number

to call your endpoint.

No default value is set for this

parameter.

Enter a value containing any of

the following: letters, digits,

special characters such as @

# %.

User name Specifies the user name for

authentication registration.

No default value is set for this

parameter.

Obtain the value of this

parameter from the SIP server

administrator.

Password Specifies the password that your

endpoint uses to register with a SIP

server.

For successful authentication on a SIP

server, this password set on your

endpoint must be the same as that set on

the SIP server.

No default value is set for this

parameter.

Obtain the value of this

parameter from the SIP server

administrator.

Server type Specifies the SIP server type.



OCS: Select this option if your

endpoint registers with the Microsoft

The default value is Standard.

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Parameter Description Setting

Office Communications Server

(OCS) or Microsoft Lync Server.



CISCO VCS: Select this option if

your endpoint registers with the Cisco

TelePresence Video Communication

Server (VCS).



Standard: Select this option if your

endpoint registers with other SIP

servers.

Transmissio

n type

Specifies the protocol used for SIP

signaling transmission.



TCP: Use the Transmission Control

Protocol (TCP) to implement

transmission reliability.



UDP: Use the User Datagram

Protocol (UDP) to implement

transmission with reduced latency.



TLS: Use Transport Layer Security

(TLS) to implement transmission

security. If you select this option, you

can import a root certificate when

your endpoint registers with a SIP

server. For details, see 7.8.1

Importing a Certificate. Note that

selecting this option may affect the

call rate. If you select this parameter,

you can set SSL version.

The default value is TLS.

To improve communication

security, select TLS.

SSL version Specifies the encryption protocol used

for SIP calls, including TLS 1.0 and SSL

3.0.

The default value is TLS 1.0.

Video

request

handling

Specifies how your endpoint handles

video requests from a remote endpoint

during a point-to-point SIP audio call or

multipoint conference.



Accept automatically: Your

endpoint automatically accepts video

requests from the remote endpoint.



Reject automatically: Your endpoint

automatically rejects video requests

from the remote endpoint.



Manual: Your endpoint prompts you

to accept video requests from the

remote endpoint.

The default value is Manual.

Step 3 Click Save.

----End

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7.6.4 Setting Wi-Fi Parameters

To use your endpoint to implement video communication over a Wi-Fi network, configure the

Wi-Fi settings.

Setting Wi-Fi Client Parameters

The endpoint can join a Wi-Fi network and hold video and audio conferences over the Wi-Fi

network only after Wi-Fi Client is enabled.

Step 1 Choose System Settings > Network and click the Wi-Fi Settings tab.

Step 2 Set Wi-Fi Client to Enable.

Your endpoint automatically scans for available wireless routers and lists them in the Select

WLAN list box.

If you need to set a static IP address for your endpoint, go to Step 3. Otherwise, go to Step 5.

Step 3 Set Connection type, network mode parameters listed in Table 7-23.

Table 7-23 Network mode parameters

Parameter Description Setting

Connection type Specifies the mode in which

the endpoint obtains an IP

address.



Static IP: The network

administrator assigns an

IP address to the

endpoint. If you select

this option, you must

also set IP address,

Subnet mask, and

Gateway address.



Dynamic IP: The

endpoint automatically

obtains an IP address

over the Dynamic Host

Configuration Protocol

(DHCP). If you select

this option, a DHCP

server must be available

on the network.

The default value is

Dynamic IP.

Select Dynamic IP unless

special network

requirements are imposed.

IP address Specifies the IP address for

the endpoint to connect to a

WLAN access point to

implement communication.

No default value is set for

this parameter.

This IP address and the IP

address of the WLAN

access point must be on the

same network segment. For

example: if the IP address of

the WLAN access point is

192.168.1.100 and its subnet

mask is 255.255.255.0, you

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Parameter Description Setting

must set Local IP address to

192.168.1.X. X can be any

integer ranging from 0 to

255 except 100.

Subnet mask Specifies the subnet mask

for the endpoint IP address.

A subnet mask divides the

IP address into a network

address and a host address.

No default value is set for

this parameter.

Gateway address Specifies the gateway

address that corresponds to

the endpoint IP address.

No default value is set for

this parameter.

Step 4 Click Save.

Step 5 Under Select WLAN, select the wireless router to connect to and click Connect.

If the wireless router you want to connect to is not listed, select Others, click Connect, and manually

add the router.

Step 6 When prompted, set the authentication parameters listed in Table 7-24.

Table 7-24 Authentication parameters

Parameter Setting

Common authentication mode

Security Key or

Password

Set this parameter if the authentication mode of the connected

wireless router is set to WPA-PSK, WPA2-PSK, or WEP.

Obtain the value from the wireless router administrator.

802.1x authentication mode

EAP method Consult the wireless router administrator about the detailed settings.

The authentication mode can be certificate authentication or

password authentication.

If certificate authentication is used, import a wireless certificate (with

the prefix of 802.1x) that matches the settings of Identity. For details

about how to import a certificate, see 7.8.1 Importing a Certificate.

If password authentication is used, set Identity and Password.

Phase 2

authentication

CA certificate

User certificate

Identity

Password

Step 7 Click OK.

When your endpoint is connected to the wireless router, the status of the router is connected.

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----End

Setting Wi-Fi Hotspot Parameters

When the Wi-Fi hotspot function is enabled on the endpoint, other devices, such as

VPM220Ws, tablets, and PCs, can access a Wi-Fi network by connecting to the endpoint.

Step 1 Choose System Settings > Network and click the Wi-Fi Settings tab.

Step 2 Set Wi-Fi Hotspot to Enable.

Step 3 Set Settings, network hotspot parameters listed in Table 7-25.

Table 7-25 Wi-Fi hotspot parameters

Parameter Description Setting

SSID

Number

Specifies the name of the Wi-Fi network

to which your endpoint connects.

The default values for the

TE40, TE50, and TE60 are

TE40_wifi_ap, TE50_wifi_ap,

and TE60_wifi_ap

respectively.

The value is a string of 1 to 32

characters, containing digits,

letters, and special characters,

such as @ # %.

Channel Specifies the channel to transmit data

through Wi-Fi signals.

If you select Auto, your endpoint

automatically selects the optimal

channel.

The default value is Auto.

Retain the default value.

Identity

authenticatio

n mode

Specifies the identity authentication

mode used on the Wi-Fi network.

Wi-Fi Protected Access (WPA) provides

greater security than Wired Equivalent

Privacy (WEP).



OPEN: When you select this option,

the values available for Encryption

mode are NONE and WEP.



SHARE: When you select this

option, the value available for

Encryption mode is WEP.



WPA-PSK: When you select this

option, the value available for

Encryption mode are TKIP and

AES.



WPA2-PSK: When you select this

option, the value available for

Encryption mode are TKIP and

AES.

The default value is

WPA2-PSK.

To ensure security, set this

parameter to WPA-PSK or

WPA2-PSK.

NOTE

When the endpoint is connected to

a VPM220W, you must set

Identity authentication mode to

WPA-PSK or WPA2-PSK.

Encryption Specifies the encryption method used on The default value is AES.

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Parameter Description Setting

mode the Wi-Fi network. The required key

types vary depending on your settings for

this parameter. If you set Encryption

mode to NONE, the Wi-Fi network

provided by your endpoint is open to

everyone.

NOTE

When the endpoint is connected to

a VPM220W, you must set

Encryption mode to AES.

Password Specifies the password required when

other devices connect to your endpoint.

Specifies the encryption

method used on the Wi-Fi

network. The required key

types vary depending on your

settings for this parameter. If

you set Encryption mode to

NONE, the Wi-Fi network

provided by your endpoint is

open to everyone.

IP address

Subnet mask

Specify the IP address and subnet mask

of your endpoint.

Examples:



IP address: 192.168.2.1



Subnet mask:

255.255.255.0

Enable

DHCP

server.

Specifies whether your endpoint assigns

IP addresses to devices connected to it.

NOTE

If you select this parameter, you must also set

Start IP address and End IP address.

This parameter is selected by

default.

Start IP

address

End IP

address

Specify the IP address segment for

devices connected to your endpoint.

Examples:



Start IP address:

192.168.2.10



End IP address:

192.168.2.100

Enable

VPM220W

Specifies whether the endpoint can

connect to the the VPM220W. Enable

this option when the endpoint connects

to the VPM220W.

This parameter is selected by

default.

Step 4 Click Save.

The settings take effect immediately. You can then check the MAC address, and IP address of

the device connected to your endpoint.

----End

7.6.5 Setting SNMP Parameters

To enable the videoconferencing network management system to manage your endpoint,

configure the Simple Network Management Protocol (SNMP) settings.

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Background

Your endpoint communicates with and is remotely managed by the videoconferencing

network management system using SNMP. The videoconferencing network management

system implements the following:



Configures endpoint settings, including the H.323 and SIP.



Queries endpoint status.



Checks endpoint alarms.



Backs up and restores endpoint settings.



Upgrades the endpoint online.

Procedure

Step 1 Choose System Settings > Network and click the SNMP Settings tab.

Step 2 Set the SNMP parameters listed in Table 7-26.

Table 7-26 SNMP parameters

Parameter Description Setting

Enable

SNMP

Specifies whether the videoconferencing

network management system uses SNMP

to manage your endpoint.

NOTE

If you set this parameter to Enable, you must

set other SNMP parameters.

The default value is Enable.

SNMPv2 Specifies whether to use SNMPv2. If

you set this parameter to Enable, you

must set Get community name, Set

community name, and Trap

community name.

The default value is Disable.

Using SNMPv2 may impose

security risks. Please set this

parameter with caution.

Get

community

name

Specifies the credential that the

videoconferencing network management

server uses to obtain endpoint settings.

The default value is

Change_Public.

This parameter contains 6 to 32

characters. In addition, it must

include at least two of the

following: uppercase letter,

lowercase letter, digit, or

special character.

Set

community

name

Specifies the credential that the

videoconferencing network management

server uses to specify endpoint settings.

The default value is

Change_Private.

This parameter contains 6 to 32

characters. In addition, it must

include at least two of the

following: uppercase letter,

lowercase letter, digit, or

special character.

Trap

community

Specifies the credential that the endpoint

uses to report alarms to the

The default value is

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Parameter Description Setting

name videoconferencing network management

server.

Change_Me.

This parameter contains 6 to 32

characters. In addition, it must

include at least two of the

following: uppercase letter,

lowercase letter, digit, or

special character.

Trap server

address 1

Trap server

address 2

Trap server

address 3

Specify the IP address to which your

endpoint sends traps, namely, the IP

address of the computer where the

videoconferencing network management

system server is installed.

NOTE

A trap is an unrequested message that a

managed device (for example, an endpoint)

sends to a trap server (for example, the SMC)

to report urgent and important events.

No default value is set for this

parameter.

You can leave this parameter

blank.

Trap version Version of the traps that the endpoint

sends to the videoconferencing network

management system through SNMP.

The default value is v3 trap.

Trap timeout

time

Specifies the timeout interval for traps,

in seconds.

This parameter is available only when

Trap version is set to v2 inform or v3

inform.

The default value is 1.

Trap retry

times

Specifies the number of retry attempts

for sending a trap.

This parameter is available only when

Trap version is set to v2 inform or v3

inform.

The default value is 5.

User name Specifies the user name for sending

traps.

This parameter is available only when

Trap version is set to v3 trap or v3

inform.

The default value is trapinit.

Authenticati

on protocol

Authenticati

on password

Specify the authentication mode and

password that your endpoint uses to send

traps to the videoconferencing network

management system through SNMP.

This parameter is available only when

Trap version is set to v3 trap or v3

inform.

The default value of

Authentication protocol is

SHA.

Set Authentication password

to the password defined on the

videoconferencing network

management system.

If the two passwords are not the

same, authentication fails.

Encryption

protocol

Specify the encryption protocol and

password that your endpoint uses to send

The default value of

Encryption protocol is AES.

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Parameter Description Setting

Encryption

password

traps to the videoconferencing network

management system through SNMP.

If you select No encryption for

Encryption protocol, traps are

transmitted using plaintext.

This parameter is available only when

Trap version is set to v3 trap or v3

inform.

Set Encryption password to a

string of 1 to 32 characters,

which contains letters, digits,

and special characters.

SNMPv3 Authentication Information

User name Specifies the user name for connecting

your endpoint to the videoconferencing

network management system through

SNMPv3.

The default value is v3user.

User rights Specifies the user permissions of your

endpoint when it connects to the

videoconferencing network management

system.



Read and write:read and write



Read only: read-only

The default value is Read and

write.

Authenticati

on protocol

Authenticati

on password

Specify the authentication mode and

password for connecting the

videoconferencing network management

system to your endpoint.

The default value of

Authentication protocol is

SHA.

When the videoconferencing

network management system

attempts to connect to your

endpoint, Authentication

protocol and New password

set on your endpoint are

required.

Encryption

protocol

Encryption

password

Specify the encryption protocol and

password for connecting the

videoconferencing network management

system to your endpoint.

The default value of

Encryption protocol is AES.

Set Encryption password to a

string of 48 characters or less,

consisting of letters, digits, and

special characters.

Step 3 Click Save.

The settings take effect immediately.

----End

7.6.6 Setting Network Address Book Parameters

With correct network address book settings on your endpoint, you can download site

information from the network address book to your endpoint.

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Background

The network address book stores address information of the sites in a videoconferencing

system. You can use any of the following methods to find the site you want to call:



Download the network address book from a File Transfer Protocol over SSL (FTPS)

server to the local address book. Then search the local address book for the site.



Search for the site on the directory server.

The directory server stores site information. The endpoint can access the directory server using the

Lightweight Directory Access Protocol (LDAP).

Procedure

Step 1 Choose System Settings > Network and click the Network Address Book tab.

Step 2 Set the network address book parameters listed in Table 7-27.

Table 7-27 Network address book parameters

Parameter Description Setting

Network Address Book

Enable

network

address book

Specifies whether to enable the network

address book. If you set this parameter to

Enable, you must also set the rest of the

parameters described in this table.

The default value is Disable.

Mode Specifies the mode for network address

book download.

The default value is Passive.

Synchronize

automaticall

Specifies whether your endpoint

automatically downloads records from

the network address book to the local

address book.

The default value is Disable.

FTPS Specifies whether to use File Transfer

Protocol over SSL (FTPS) to encrypt

data through the Secure Sockets Layer

(SSL) and ensure data integrity.

The default value is Enable.

Local

records

prevail if

duplicates

exist

Specifies whether records that already

exist in the local address book remain

unchanged during an address update

from the network address book.

The default value is Disable.

Prompt users

during

update

Specifies whether a message is displayed

to prompt you to update the local address

book if the versions of the network and

local address books are different. When

you confirm the update, site information

in the network address book is

downloaded to the local address book.

The default value is Enable.

Clear local Specifies whether your endpoint The default value is Disable.

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Parameter Description Setting

records

during

update

automatically clears the local address

book when the local address book is

updated.

Server

address

Specifies the IP address of the server that

stores the network address book.

No default value is set for this

parameter.

File path Specifies the save path of the network

address book on the server.

No default value is set for this

parameter.

User name

Password

Specify the user name and password

your endpoint uses to get access to the

network address book.

No default value is set for this

parameter.

LDAP Server

Server

address

Specifies the IP address of the LDAP

directory server.

No default value is set for this

parameter.

Port Specifies the port for connecting to the

LDAP server.

The default value is 389.

Base DN Specifies the distinguished name (DN) of

the entry at which a specified search

starts.

No default value is set for this

parameter.

Example: dc=zdtest,dc=com

Authenticati

on type

Specifies the LDAP server authentication

mode.



General: Use the user name and

password for authentication.



Secured: Perform authentication,

including authentication on digital

certificates, based on the Secure

Sockets Layer (SSL) protocol. If you

select this option, you must also set

Domain name.



Anonymous: The LDAP server is

accessible to all users.

The default value is General.

SSL

encryption

Specifies whether the SSL protocol is

used to encrypt data streams sent to and

received from the LDAP server.

The default value is Enable.

User name

Password

Specifies the user name and password

used for LDAP server authentication.

The default value of User

name is admin.

The value can consist of digits,

letters, and special characters,

such as @ # %.

Domain

name

Specifies the domain name used for

LDAP server authentication.

This parameter is mandatory when

Authentication type is set to Secured.

No default value is set for this

parameter.

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Parameter Description Setting

Synchronize

automaticall

Specifies whether your endpoint

regularly updates the LDAP Address

Book entries in the local address book.

NOTE

If you set this parameter to Enable, you must

also set Automatic update interval and

Local records prevail if duplicates exist.

The default value is Enable.

Automatic

update

interval

Specifies the interval for updating the

LDAP Address Book entries in the local

address book.

The default value is 24 h.

Local

records

prevail if

duplicates

exist

Specifies whether records that already

exist in the local address book remain

unchanged during an address update

from the address book on the LDAP

server.

The default value is Disable.

Step 3 Click Save.

----End

7.6.7 Setting Firewall Parameters

Correct firewall settings ensure the security of the video conferences held using your

endpoint.

Background

With Network Address Translation (NAT) technology, a device on a local area network (LAN)

is allocated a dedicated internal IP address and uses an external IP address to communicate

with external devices. If your LAN uses NAT technology, set the IP address of the NAT wide

area network (WAN) on your endpoint.

Procedure

Step 1 Choose System Settings > Network and click the Firewall tab.

Step 2 Set the firewall parameters listed in Table 7-28.

Table 7-28 Firewall parameters

Parameter Description Setting

H.460 Specifies whether H.460 is enabled for

traversal between public and private

networks. If you set this parameter and

Use NAT to Enable, your endpoint will

use Huawei's proprietary Super Network

Passport (SNP). If you set this parameter

to Enable and your endpoint is

The default value is Enable.

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Parameter Description Setting

recognized as a private network

endpoint, H.460 will be used for

traversal between public and private

networks.

Use NAT Specifies whether NAT is enabled for

traversal between public and private

networks. An endpoint installed on a

private network is considered as a public

network endpoint after NAT is enabled

on the endpoint. Even if you then enable

H.460 on the endpoint, it is still

considered as a public network endpoint,

and H.460 is not used.

The default value is Disable.

NAT

address

Specifies the public IP address for your

endpoint. This parameter is required after

you set Use NAT to Enable.

No default value is set for this

parameter.

SIP across

public and

private

networks

Specifies whether the endpoint supports

traversal between public and private

networks when deployed on a Simple

Internet Protocol (SIP) network.

The default value is Enable.

H.323 call

port

Specifies the port a remote site uses to

receive and send call signaling during

communication with your site.

The default value is 1720.

Value range: 1-65534.

RAS source

port

Specifies the port your site uses to

receive and send Registration,

Admission and Status (RAS) signaling

during communication with remote sites.

The default value is 1719.

Value range: 1-65534.

RAS

destination

port

Specifies the port a remote site uses to

receive and send RAS signaling during

communication with your site.

The default value is 1719.

Value range: 1-65534.

SIP call port Specifies the port your site uses to send

Session Initiation Protocol (SIP)

signaling during communication with

remote sites.

The default value is 5060.

Value range: 1-65534.

Local listen

port

Specifies the local SIP listening port. The default value is 5060.

Value range: 1-65534.

Server listen

port

Specifies the listening port on the SIP

server with which your endpoint

registers.

The default value is 5060.

Value range: 1-65534.

SIP TLS call

port

Specifies the port your site uses to send

SIP signaling during communication

with remote sites when Transmission

type is set to TLS.

The default value is 5061.

Value range: 1-65534.

NOTE

For details about how to set

Transmission type, see 7.6.3

Setting SIP Parameters.

Local SIP

TLS listen

Specifies the local SIP listening port

when Transmission type is set to TLS.

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Parameter Description Setting

port

SIP server

TLS listen

port

Specifies the listening port on the SIP

server with which your endpoint

registers when Transmission type is set

to TLS.

Port settings Specifies the port use.



Normal: The number of the port

currently in use cannot be changed.



Port convergence: The port numbers

used in H.323 converge. Specifically,

signals of different formats use the

same port number. This saves port

resources.



Same port send/receive: Your

endpoint sends and receives data

streams through the same port.

The default value is Same port

send/receive.

Audio port Specifies the port your site uses to

receive audio packets during

communication with remote sites.

The default value is 10002.

Enter an even number ranging

from 1 to 65534.

Video port Specifies the port your site uses to

receive video packets during

communication with remote sites.

The default value is 10004.

Enter an even number ranging

from 1 to 65534.

Step 3 Click Save.

The settings take effect immediately.

----End

7.6.8 Setting Network Diagnostics Parameters

Correct settings on the ports used for diagnostics enable you to use a network diagnostics tool

to diagnose your endpoint using the ports.

Background

You can use a network diagnostics tool to diagnose your endpoint only when the endpoint is

not used in any conferences.

Procedure

Step 1 Choose System Settings > Network and click the Network diagnostics tab.

Step 2 Set the network diagnostics parameters listed in Table 7-29.

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Table 7-29 Network diagnostics parameters

Parameter Description Setting

Network

diagnostics

Specifies whether to enable the

Registration, Admission and Status

(RAS) ports, H.323 call port, and

Session Initiation Protocol (SIP) port to

be used for network diagnostics.

The default value is Disable.

H.323 call

port

Specifies the port the network

diagnostics tool uses to receive and send

call signaling during communication

with your endpoint.

The default value is 1820.

RAS source

port

Specifies the port your endpoint uses to

receive and send RAS signaling during

communication with the network

diagnostics tool.

The default value is 1819.

RAS

destination

port

Specifies the port the network

diagnostics tool uses to receive and send

RAS signaling during communication

with your endpoint.

The default value is 1819.

SIP call port Specifies the port your endpoint uses to

send SIP signaling during

communication with the network

diagnostics tool.

The default value is 5160.

Diagnostics

tool user

name

Diagnostics

tool

password

Specify the user name and password the

network diagnostics tool uses for

authentication when attempting to

communicate with your endpoint.

The default value of

Diagnostics tool user name is

admin.

Test network

after exiting

conference

Specifies whether to perform the ping

operation after your endpoint exits a

conference. Ping results are recorded in a

log.

The default value is Enable.

Step 3 Click Save.

The settings take effect immediately.

----End

7.6.9 Setting QoS Parameters

Quality of service (QoS) settings determine the mode for processing IP data packets during a

conference.

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Procedure

Step 1 Choose System Settings > Network and click the QoS tab.

Step 2 Set the QoS parameters listed in Table 7-30.

Table 7-30 QoS parameters

Parameter Description Setting

QoS type Specifies the type of the Quality of Service

(QoS) network security measure used to

deal with the network latency, congestion,

and other issues.



Priority: If you select this option, you

must also set IP priority and Service

type.



DiffServ: If you select this option, you

must also set DSCP.

The default value is

Priority.

IP priority Specifies the priority that a network device

gives to forwarding the data packets sent

by your endpoint.

A larger value indicates a higher priority.

The default value is 5.

Value range: 0-7

Service type Specifies how the data packets sent and

received by your endpoint are processed on

the network.



Normal: Network devices transmit the

data packets without special processing.



Minimum delay: Data packets are

transmitted at the highest rate with the

minimum delay.



Maximum throughput: A large

amount of data packets can be

transmitted on the network.



Highest reliability: Data packets can

be transmitted to remote sites

completely and correctly.



Minimum cost: Network devices

transmit data packets of the same traffic

at lower costs.

The default value is

Minimum delay.

DSCP audio

DSCP video

DSCP data

DSCP signaling

Specify the service level of data packets

sent by your endpoint during transmission.

A larger value indicates a higher service

level.

The default value is 32.

Value range: 0-63

Network jitter Adjusts network jitter settings to address:



Labial synchronization problems during

conferences



Choppy audio problems, by increasing

The default value is

0ms.

Value range: 0 ms to

1000 ms

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Parameter Description Setting

the network jitter value.

Lip sync. Fine-tunes network jitter settings if a slight

labial synchronization problem persists

after the network jitter settings are

adjusted.

The default value is

0ms.

Value range: 0 ms to

300 ms

Step 3 Click Save.

The settings take effect immediately.

----End

7.6.10 Connecting to a 4E1 Network

Only the endpoint supports 4E1 functions. To implement video communication over a

4E1-line dedicated network, you must connect the endpoint to the network.



Do not connect outdoor cables directly to the endpoint. If outdoor E1 lines (unbalanced)

are led indoors, surge protectors are required. Any questions, contact technical support

personnel.



The connection of E1 lines must comply with grounding specifications. For details, see A

E1 and T1 Grounding Criteria.

A 4E1 interface card provides four balanced-output ports. If the TE60 has a 4E1 interface card

installed, connect the endpoint to a 4E1-line dedicated network.

The ports of a 4E1 interface card can be used for any of the four E1 lines. There is no

mapping between the ports and the four E1 lines on the local and the remote ends, so the lines

can be connected to any of the ports at the local and remote ends, as long as all the four lines

are connected.

Inserting a 4E1 Interface Card

To hold conferences over a 4E1 network, you must insert a 4E1 interface card into the

corresponding interface slot at the back of the TE60.

For safety reasons, insert the interface card only when the TE60 is powered off.

Figure 7-1 shows the appearance of a 4E1 interface card, for your reference only.

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Figure 7-1 4E1 interface card

1 Captive screw 2 4E1 port (RJ45) 3 Edge connector

To avoid damage to the interface card, implement antistatic measures before touching the card,

such as wearing an ESD wrist strap, as shown in Figure 7-2.

Figure 7-2 Wearing an ESD wrist strap

Insert the interface card, as shown in Figure 7-3.

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Figure 7-3 Inserting an interface card

Procedure

1. Loosen the two screws and remove the cover panel of the interface card slot.

2. Take out the interface card from its package. Slide the interface card into the card slot

while keeping the side with components facing upwards.

3. Fasten the screws on the interface card.

Checking Status Indicators on the 4E1 Ports

The status indicators on the 4E1 ports can quickly provide information about the current

network connection.

There are two indicators on the 4E1 port to indicate the network connection, as shown in

Table 7-31.

Table 7-31 Status indicator on the 4E1 port

Indicator Status Connection Status

The orange indicator is

on.

The lines are connected and the clocks on the lines are

synchronous.

The green indicator is

on.

A call can be placed.

Setting 4E1 Parameters

Only the TE60 supports 4E1 functions. If 4E1 lines are used for video communication, 4E1

parameters, such as the account, password, clock mode, signaling mode, and sensitivity, must

be set. You are allowed to set 4E1 parameters only after a 4E1 interface card is inserted into

the rear port on the TE60.

Procedure

Step 1 Choose System Settings > Network and click the 4E1/E1 tab.

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Step 2 Set the 4E1 parameters listed in Table 7-32.

Table 7-32 4E1 parameters

Paramet

Description Setting

Account

Passwor

These are the account and password

used by the endpoint when the

endpoint initiates an H.323

conference.

For detailed information of the

conference account and password,

contact the administrator of the

videoconferencing system.

Clock

mode

The following clock modes are

available:



Preferred clock: If this option is

selected, the endpoint uses the

internal clock and provides the

clock to the remote device that is

connected to the E1 interface of

the endpoint. In a point-to-point

call, Clock mode for either

endpoint must be set to Preferred

clock.



Alternate clock 1, Alternate

clock 2, Alternate clock 3 and

Alternate clock 4: If one of these

options is selected, the endpoint

obtains the clock from a line.



If the endpoint is connected to an

MCU, set the MCU clock as the

master clock and the endpoint

clock as the slave clock.



If the endpoint is connected to

another endpoint, set the clock

mode of one endpoint to the

master clock and the clock mode

of the other endpoint to the slave

clock.

Signalin

g mode

Specifies the transmission mode for

4E1 signaling.

Cyclic redundancy checking (CRC) is

used to test the network condition.

The CRC result indicates the frame

error rate. When an option that

contains CRC4 is selected, the

endpoint tests the network for bit

errors.



To use channel associated

signaling, you can select CAS.



To use common channel signaling,

you can select CCS.

Sensitivi

Set this parameter based on the length

of the 4E1 line used between the

endpoint and the nearest network

node, such as a switch.



If the distance between the

endpoint and the nearest network

node is longer than 100 m, select

Long line.



If the distance between the

endpoint and the nearest network

node is shorter than 100 m, select

either Long line or Short line.

Long line is recommended.

Step 3 Click Save.

----End

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7.6.11 Connecting to a PSTN Network

To implement voice communication over a public switched telephone network (PSTN), you

must connect the endpoint to the PSTN.

After being connected to the PSTN, the endpoint can place calls to PSTN phones.

To connect the endpoint to the PSTN, connect the PSTN port on the endpoint to the PSTN

port installed by the carrier through a phone cable. After that, the endpoint can be used as a

fixed-line phone while providing video conference functions.

The PSTN number of the endpoint is the fixed-line phone number assigned to the PSTN port

installed by the carrier.

The application scenarios of connecting the endpoint to the PSTN are as follows:



Use the endpoint as a fixed-line phone to place calls to mobile phones or other fixed-line

phones.



Invite a mobile phone or fixed-line phone user to a multipoint conference when the

endpoint is in the conference.

PSTN phones can place calls to the endpoint connected to the PSTN directly by dialing the

PSTN number of the endpoint.

By default, the endpoint allows for incoming PSTN calls. To view the related parameter

settings, log in to the endpoint web interface, and choose System Settings > Conference >

Normal.

By default, the endpoint has the PSTN audio input enabled. To view the setting of the PSTN

parameter, log in to the endpoint web interface, and choose Device Control > Device

Control > Audio Control > PSTN.



Gain adjustment: You can move the slider to adjust the volume of PSTN calls.



Sound mixing for PSTN sites: specifies whether all the sites (including PSTN sites, such

as mobile phones) in a multipoint conference can hear each other. Enable this option

when the endpoint joins a multipoint conference as a PSTN site.

The endpoint comes with a PSTN port, which can be used in China only.

7.7 Security

To improve communication security, you can encrypt conferences, set or change conference

passwords, and disable remote access to the endpoint.

7.7.1 Enabling Encryption

On an IP network, which is neither quality-guaranteed nor secure, encryption can be used to

increase video communication security.

Background

Encryption can be H.235 or SRTP encryption.

Both parties involved in communication must support encryption; otherwise, encryption fails.

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Procedure

Step 1 Choose Advanced > Set > Security > Encryption and select an encryption policy.

Step 2 Set Encryption parameters.



Disable: No stream is encrypted.



Enable: Stream encryption is mandatory. If you select this option, the endpoint can only

attend encrypted conferences. If a remote site is also encryption capable, an encrypted

conference is initiated upon successful call connection with the remote site. If the remote

site is encryption incapable, the call to the remote site fails.



Maximum interconnectivity: Media streams are encrypted only when a call is set up. If

you select this option for the local site, the conferences between the local and remote

sites are not encrypted only when Disable is selected for the remote sites.

Step 3 Choose Save.

----End

7.7.2 Supporting Remote Logins

You can specify whether remote users can log in to the endpoint to manage it using the

endpoint web interface, SSH, or Telnet.

Web-based Login

This operation can be performed only on the remote controlled UI.

Step 1 Choose Advanced > Settings > Secured.

Step 2 Click the Web Login tab and select Web Login.

After Web Login is selected, remote users can log in to the endpoint web interface to set

parameters, start conferences, and view the endpoint status.

Step 3 Select Save.

----End

SSH and Telnet Login

Telnet is an insecure protocol. You are advised to use SSH login.

Step 1 Choose Advanced > Settings > Secured > SSH/Telnet. Set the SSH and Telnet login

parameters described in Table 7-33.

Table 7-33 SSH and Telnet login parameters

Parameter Description Setting

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Parameter Description Setting

Telnet Login Specifies whether remote users can

mode for maintenance and

configuration purposes, such as

querying system logs and status

information.

NOTICE

If the computer you use to telnet to

your endpoint runs Linux, specify the

Telnet port on the endpoint by running

telnet endpoint IP address port

number. For example, run telnet

10.11.12.123 23 where 23 is the port

number.

This parameter is deselected by

default.

The default user name and

password for telnetting to the

endpoint are debug and

Change_Me respectively.

To protect against unauthorized

access, change the password at

your first login and regularly

change the password afterward.

SSH Specifies whether to enable SSH,

which improves transmission

security and prevents information

disclosure.

This parameter is deselected by

default.

The default user name and

password for logging in to the

endpoint in SSH mode are debug

and Change_Me respectively.

To protect against unauthorized

access, change the password at

your first login and regularly

change the password afterward.



A maximum of three users is allowed to simultaneously log in to the endpoint in SSH mode.



A maximum of seven users is allowed to simultaneously log in to the endpoint in SSH and Telnet

modes.

Step 2 Select Save.

----End

7.7.3 Setting the Password of the Remote Control Administrator

To prevent endpoint parameter settings from being modified by unauthorized users, anyone

who wants to access the Settings screen and use the customized tool bar on the menu screen

must provide the password if the password is not set to blank.

Procedure

By default, the password of the remote control administrator is 12345678. To improve device

security, set a password at your first login and regularly change the password afterward.

Step 1 Choose System Settings > Secured.

Step 2 Click GUI tab. Set the password parameters described in Table 7-34.

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Table 7-34 Setting the password of the remote control administrator

Parameter Description Setting

Encryption

advanced settings

Specifies whether to encrypt the

Advanced Settings screen of the

remote controlled UI.

If this parameter is enabled, you must

enter the administrator password to

access the Advanced screen. If this

parameter is not selected, the

administrator password is required

only when you select Settings on the

Advanced screen.

This parameter is not

selected by default.

Current password Specifies the current password of the

remote control administrator.

New password

Confirm

password

Specifies the new password of the

remote control administrator.

The password contains a

maximum of 32 characters.

If you set this password to

blank, no password is

required when you access the

Settings screen and use the

customized tool bar on the

menu screen.

NOTE

You are advised to set a

complex password. A simple or

empty password results in high

security risks.

Step 3 Select Save.

----End

7.7.4 Setting the Upgrade Password

You can set the password required to upgrade the endpoint software using the upgrade tool.

The default upgrade password is Change_Me. To improve device security, set a password at

your first login and regularly change the password afterward. To change the password, choose

System Settings > Secured > Upgrade password and set Upgrade password.

The password contains 6 to 32 characters. In addition, it must include at least two of the

following: uppercase letter, lowercase letter, digit, or special character.

7.7.5 Setting the Air Content Sharing Password

When connecting to the endpoint, an air content sharing client must provide the predefined

password.

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Background

For details about how to download and use an air content sharing client, see 4.7 Sharing a

Presentation.

Procedure

The default air content sharing password is Change_Me. To improve device security, set a

password at your first login and regularly change the password afterward. To change the

password, choose System Settings > Secured > Air Content Sharing and set Password.

The password contains 6 to 32 characters. In addition, it must include at least two of the

following: uppercase letter, lowercase letter, digit, or special character.

7.7.6 Setting Web Account Security

Properly keep the web interface administrator account to ensure the security of web-based

Setting the Web Administrator Account

The default account name of the web interface administrator is admin, which can be modified

only on the remote controlled UI. To change the account name, choose Advanced Settings >

Settings > Secured > Web Login on the remote controlled UI of the endpoint and set

Administrator name.

The default password of the web interface administrator is Change_Me. To improve device

security, set a password at your first login and regularly change the password afterward. On

the web page of the endpoint, choose System Settings > General > Personal and set the

administrator password, as shown in Figure 7-4.

Figure 7-4 Setting the administrator password

Setting Web Login Security

Step 1 Choose System Settings > Secured.

Step 2 Click Web Login tab, set the Web login parameters listed in Table 7-35.

Table 7-35 Web login parameters

Parameter Description Setting

Maximum login Specifies the maximum number of attempts The value can be 3, 5, or

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Parameter Description Setting

attempts that you can enter incorrect passwords for

any endpoint account or incorrect

authentication passwords for connecting to

the endpoint. When this number is reached,

the endpoint automatically locks the

account.

10.

The default value is 5.

Lock time Specifies the duration an endpoint account

will be locked. You can attempt to log in

again only when this duration ends.

The duration can be 5,

10, 15, 20, 30, or 60

minutes.

The default value is 5

min.

HTTP To ensure data transmission security, the

endpoint uses HTTPS to access its web

pages by default.

If a third-party interface uses HTTP to

access the endpoint, set this parameter to

Enable; otherwise, the interface cannot

access the endpoint.

The default value is

Disable.

Wake Up the

Endpoint

Specifies whether an endpoint can be

waked up on its web interface. If you select

this parameter, you can access the web

interface of an endpoint to wake up the

endpoint when it is in sleep mode.

The default value is

Enable.

Step 3 Click the Overtime tab and set Enable overtime.

Specifies the allowed idle time, exceeding which the current user will be automatically logged

out. The default value is 1 h. If you set this parameter to Disable, the endpoint will not log out

users automatically.

Step 4 Click Save.

The settings take effect immediately.

----End

7.7.7 Setting Whitelist

After you configure a whitelist, only devices with the IP addresses specified in the whitelist

can connect to the endpoint. If the whitelist is empty, all IP addresses are allowed to connect

to the endpoint. The whitelist helps enhance videoconferencing security.

Background

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Set the whitelist under the guidance of technical support engineers.

The endpoint whitelist is empty by default. That is, all IP addresses are allowed to connect to

the endpoint. If an endpoint is deployed in a public network, it is recommended that you add

commonly used IP addresses and IP address segments to the whitelist to decrease network

attack risks. You must add the IP addresses of the following devices to the whitelist:



PC that is used to access the endpoint web interface



Videoconferencing MCU



SMC



Recording server

Procedure

Step 1 Choose System Settings > Whitelist.

Step 2 Select Enable.

If Enable is deselected, the whitelist is invalid. That is, all IP addresses are allowed to connect

to the endpoint. You can modify the whitelist only after selecting Enable here.

Step 3 Click Add and set IP address and Mask length.

Step 4 Click OK. The settings take effect immediately.

To delete a record from the whitelist, select the record and click Delete.

----End

7.8 Importing Security Certificates

Import certificates on the endpoint web interface to improve the communication security.

7.8.1 Importing a Certificate

You can import client, server, and SiteCall and 802.1x authentication certificates into your

endpoint. These certificates can be used to identify users, certificate authorities, and servers to

improve communication security. For example, a client certificate is required when your

endpoint registers with the SIP server using the Transport Layer Security (TLS) protocol.

Prerequisites

Before importing a certificate, make sure it is issued by a security authority to prevent

security risks.

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

Client certificate: You have obtained the required certificate from the SIP server

administrator or downloaded it from a certificate authority.



Server certificate: You have downloaded the required certificate from a certificate

authority.



Multipoint conference certificate: You have obtained the required certificate from the

GK server administrator.



802.1x authentication certificate: You have obtained the required certificates from the

network administrator.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import Certificate.

The Import Certificate dialog box is displayed.

Step 3 Click Select File to select the certificate you want to import.

Step 4 Select the desired certificate type.



To import a certificate for authentication calls and when the endpointfunctions as the server, select

Server certificate.



To import a certificate for authentication registration or calls and when the endpoint functions as a

client (for example, TLS-based registration), select Client certificate.



To import a certificate used for SiteCall security, select Multipoint conference certificate.



To import certificates used for 802.1x wired or wireless network authentication, select the desired

certificates. When selecting the certificate type, choose the network type, which is Wireless and

wired by default.

Step 5 Click Import.

Step 6 Click Return when OK is displayed.

----End

7.8.2 Importing Web Certificates

To help ensure communication security, import web certificates, including the trusted

Certificate Authority (CA) file, local certificate file, local private key file, and local private

key password file, to the endpoint through the endpoint web interface.

Background

Professional guidance is required for importing certificates. Make sure the certificate to be

imported matches the certificate type selected; otherwise, the endpoint may malfunction.

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Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import Web Certificate.

The Import Web Certificate dialog box is displayed.

Step 3 Click and select a certificate type.

Step 4 Click , select the certificate you want to import, and click Import.

Step 5 Click Return when OK is displayed.

----End

7.8.3 Updating Web Certificates

After you import web certificates to the endpoint, update them to enable them to take effect.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Update Web Certificates.

Step 3 Click OK.

The endpoint restarts.

----End

7.9 Managing System Files

Manage system files on the endpoint interface to improve the operation and maintenance

(O%amp;M) efficiency of the endpoint.

7.9.1 Importing and Exporting Settings

You can import or export settings on the endpoint web interface. After your endpoint is

restored to its default settings, you can import previously exported settings.

Background

After your endpoint is restored to its default settings upon a fault, you can import previously

exported settings.

For example, when your endpoint is faulty and needs to be restored to its default settings,

export the existing settings before the restoration. After you restore your endpoint, directly

import the exported settings instead of manually setting the parameters. This saves your time.

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Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import/Export Settings.

The Import/Export Settings page is displayed.

Step 3 Perform either of the following:



To import system settings, click Import Settings.



To export system settings, click Export Settings.

The web administrator password is required when you import the configuration file. After the

configuration file is imported successfully, the endpoint automatically restarts for the

configuration file to take effect.

----End

7.9.2 Backing Up Settings

The administrator can use the One-Click Backup function to create a configuration backup

file for your endpoint. If some parameter settings under System Settings are inadvertently

deleted or changed, you can use this backup file to restore all settings under System Settings

to the pre-backup settings.

Background

If a configuration backup file is already stored on your endpoint, a new configuration backup

file will replace the original one.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click One-Click Backup.

Step 3 On the One-Click Backup page, click Back Up Settings.

Your endpoint then starts to create a configuration backup file. When the backup is complete,

a notification message is displayed.

----End

Follow-up Procedure

To restore all settings under System Settings to the pre-backup settings, click Restore

Backup Settings. Your endpoint will then restart and restore the settings.

7.9.3 Importing License Files

Some functions on your endpoint, such as Wi-Fi and built-in MCU, require license files.

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Prerequisites

You have obtained the latest license files.

From http://enterprise.huawei.com, you can use your contract number and device serial number to

download license files.

Background

Your endpoint can start properly even when no license file is loaded on it or the existing

license file has expired. After startup, you can load a valid license file, set parameters, and

upgrade software.

When a license file is updated, the original license file expires. For example, after you

purchase an official license, the trial license will expire.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import License.

The Import License dialog box is displayed.

Step 3 Click Select File, select the license file you want to import and click Import.

Step 4 Click Return when OK is displayed.

----End

7.9.4 Importing a Layout Policy File

After a layout policy file is imported to the endpoint, you can set the layout configured in that

file during a multipoint conference hosted by the endpoint's built-in MCU or chaired by your

site.

Prerequisites

A layout policy file has been exported using the layout customization tool.

You can obtain the layout customization tool from the software package for the endpoint.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import Layout Policy File.

The Import Layout Policy File dialog box is displayed.

Step 3 Click , select the layout policy file you want to import, and click Import.

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Step 4 Click Return when OK is displayed.

----End

7.9.5 Creating and Downloading a CSR File

You can create and export a CSR file from the endpoint web interface.

Prerequisites

The local private key password file has been imported.

Background

You can send the CSR file to a certification organization to generate an authentication

certificate for your endpoint.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Export CSR File.

Step 3 Enter the CSR file information and click OK.

The created CSR file will be stored on the endpoint.

Step 4 Click Download the CSR file to save the CSR file to the local computer.

----End

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Upgrading

About This Chapter

Your endpoint supports the following software upgrade methods: automatic, using upgrade

tools, using the mini system, and from the endpoint web interface.

During the upgrade, do not power off the endpoint to prevent irreversible faults.

The differences between the four upgrade methods as follows:



Automatic upgrade

With the automatic upgrade function enabled and automatic upgrade parameters set, your

endpoint obtains upgrade files from the specified server and installs the upgrade files

when the preset upgrade interval arrives. For details, see 8.1 Automatic Upgrade.



Tool upgrade

Download the upgrade software to a computer, connect the computer to the endpoint

directly or over the LAN, and upgrade the endpoint. For details, see 8.2 Tool Upgrade.



Upgrade using the mini system

If upgrading the endpoint using its normal system fails due to a power failure or other

causes, you can use the mini system to complete the upgrade. For details, see 8.3

Upgrading the Endpoint Using the Mini System.



Upgrade from the endpoint web interface

On the endpoint web interface, manually upgrade the endpoint or set it to upgrade

automatically. For details, see 8.4 Upgrading the Endpoint on Its Web Interface.

Before the upgrade, complete the following:



Read the Release Notes to understand the contents to be upgraded and precautions

required to be taken during the upgrade.



Obtain the current software version.



Back up the settings on the endpoint, such as the communication settings and address

book.

8.1 Automatic Upgrade

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You can update your endpoint's software from the web interface. With the automatic upgrade

function enabled and automatic upgrade parameters set, your endpoint obtains upgrade files

from the specified server and installs the upgrade files when the preset upgrade interval

arrives.

8.2 Tool Upgrade

You can use a computer to locally upgrade the endpoint.

8.3 Upgrading the Endpoint Using the Mini System

If upgrading the endpoint using its normal system fails, you can use the mini system to

complete the upgrade.

8.4 Upgrading the Endpoint on Its Web Interface

You can update the endpoint software from the web interface.

8.1 Automatic Upgrade

You can update your endpoint's software from the web interface. With the automatic upgrade

function enabled and automatic upgrade parameters set, your endpoint obtains upgrade files

from the specified server and installs the upgrade files when the preset upgrade interval

arrives.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Auto Upgrade Settings.

The Auto Upgrade Settings page is displayed.

Step 3 Set the upgrade parameters listed in Table 8-1.

Table 8-1 Upgrade parameters

Parameter Description Setting

Auto

upgrade

Specifies whether the automatic upgrade

function is enabled. If you set this

parameter to Enable, you must also set

Upgrade interval, Server address,

User name, and Password. Your

endpoint will obtain upgrade files from

the specified server and install the files

when the specified upgrade interval is

reached.

This parameter is deselected by

default.

Enable

wireless

MIC auto

update

Specifies whether to automatically

update an upgradable wireless

microphone VPM220W after it is

connected to the endpoint.

This parameter is selected by

default.

Upgrade Specifies the upgrade interval. This The default value is 0.5 h.

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Parameter Description Setting

interval parameter is available only when Auto

upgrade is selected.

Value range: 0.5 h to 24 h

Server

address

Specifies the IP address of the server that

stores the upgrade files for your

endpoint.

This parameter cannot be left

blank.

User name

Password

Specify the user name and password

your endpoint uses to access the server.

No default value is set for these

parameters.

Step 4 Perform either of the following:



If you selected Auto upgrade, click Save.



Click Manual upgrade.

----End

8.2 Tool Upgrade

You can use a computer to locally upgrade the endpoint.

Prerequisites

Before the upgrade, ensure that:



The target software is saved to the computer.



The computer is connected to the endpoint using a straight-through cable, crossover

cable, or switch.



You have obtained the upgrade password. The default upgrade password is Change_Me.

For details, see 7.7.4 Setting the Upgrade Password.

Upgrading a Single endpoint

Step 1 Power on the computer and endpoint.

Step 2 Extract the compressed software upgrade package on the computer.

Step 3 Run UpgMaster.exe to display the window shown in Figure 8-1.

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Figure 8-1 Upgrading a single endpoint

Step 4 (Optional) Click Browser and select the te.dat file.

By default, the path of the te.dat file is displayed in Upgrade File.

Step 5 In Remote Terminal IP Address, enter the endpoint IP address, such as 10.10.10.10.

If Reboot is selected, the endpoint automatically restarts after the upgrade.

Step 6 Click Upgrade.

Step 7 In the displayed dialog box, enter the upgrade password and click OK.

----End

Upgrading Multiple Endpoints in Batches

Step 1 Power on the computer and endpoint.

Step 2 Extract the compressed software upgrade package on the computer.

Step 3 Run UpgMaster.exe to display the window shown in Figure 8-1.

Step 4 (Optional) Click Browser and select the te.dat file.

By default, the path of the te.dat file is displayed in Upgrade File.

Step 5 Click shown in Figure 8-1 to display the window as shown in Figure 8-2.

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Figure 8-2 Upgrading multiple endpoints in batches

Step 6 In area 1 shown in Figure 8-2, enter the number of the endpoints you want to upgrade, for

example, 4.

Step 7 In area 3 shown in Figure 8-2, enter the IP addresses of the endpoints you want to upgrade.

Step 8 In area 4 shown in Figure 8-2, enter the upgrade passwords of the endpoints you want to

upgrade.

Step 9 In area 2 shown in Figure 8-2, select the endpoints you want to upgrade and click Upgrade.

To improve upgrade efficiency when the network bandwidth is insufficient, you can press Ctrl+ALT+C

in the window shown in Figure 8-1, and then set the upgrade policy in the displayed window.

----End

Upgrading Specified Software Modules

Step 1 Power on the computer and endpoint.

Step 2 Extract the compressed software upgrade package on the computer.

Step 3 Run UpgMaster.exe to display the window shown in Figure 8-1.

Step 4 (Optional) Click Browser and select the te.dat file.

By default, the path of the te.dat file is displayed in Upgrade File.

Step 5 Press Ctrl+ALT+P to display the Pack Upgrade File window.

Step 6 In the upgrade file list area, select the software modules you want to upgrade.

Step 7 Click Pack File to pack the selected software modules into a .dat file. Save the file to the

computer, for example, save the file as tepart.dat to the computer.

Step 8 In the displayed dialog box, click OK.

Step 9 (Optional) In the window shown in Figure 8-1, click Browser and select the tepart.dat file

you saved in Step 7.

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The path displayed in Upgrade File automatically changes to the path of the tepart.dat file.

Step 10 In Remote Terminal IP Address, enter the endpoint IP address, such as 10.10.10.10.

Step 11 Click Upgrade.

Step 12 In the displayed dialog box, enter the upgrade password and click OK.

----End

8.3 Upgrading the Endpoint Using the Mini System

If upgrading the endpoint using its normal system fails, you can use the mini system to

complete the upgrade.

Prerequisites



A copy of the target software is available on the computer.



The computer is connected to the endpoint directly or over a LAN.



You have obtained the upgrade password. The default upgrade password is Change_Me.

For details, see 7.7.4 Setting the Upgrade Password.

Background

The mini system is used for upgrades when the endpoint software malfunctions. This method

can be repeatedly used and ensures successful software upgrades provided that there are no

hardware failures.

Procedure

Step 1 While the endpoint is restarting or powering on, press and hold the RESET button for 10

seconds.

The endpoint enters the mini system.

At this time, the endpoint has two IP addresses available: the static IP address of the normal system and

the default IP address (192.168.1.1). If the normal system IP address cannot be used for connection setup

or the endpoint fails to obtain any IP address because of the dynamic IP address or other causes, you can

use the default IP address for upgrades.

Step 2 Use Telnet to log in to the endpoint. Run the mnt upgswitch on command to enable the mini

system upgrade function.



The mini system upgrade function is disabled by default.



The default administrator user name and password for telnetting to the endpoint are debug and

Change_Me respectively.

Step 3 Extract the compressed software upgrade package on the computer.

Step 4 Run the upgrade program UpgradeTool.exe.

The upgrade dialog box is displayed.

Step 5 (Optional) Click Browser and select the te.dat file.

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By default, the path of the te.dat file is displayed in Upgrade File.

Step 6 In Remote Terminal IP Address, enter your endpoint IP address, for example, 192.168.1.1.

Then click Upgrade.

Step 7 In the displayed dialog box, click OK to start the upgrade.

Step 8 Restart the endpoint.

----End

8.4 Upgrading the Endpoint on Its Web Interface

You can update the endpoint software from the web interface.

Prerequisites

The upgrade file has been copied to your computer.

Do not close the endpoint web interface during the upgrade as doing so causes an upgrade

failure.

Procedure

Step 1 Log in to the endpoint web interface. Choose Maintenance > Upgrade.

The Upgrade dialog box is displayed.

Step 2 Click Select File and select the te.dat file on your computer.

Step 3 Click Import.

The endpoint starts the upgrade.

----End

The endpoint automatically restarts when the upgrade is complete.

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Maintenance

About This Chapter

You must periodically check the working environment, cable connection, communication

network connection, and audio-visual input and output of your endpoint. This ensures that the

endpoint and its peripheral equipment work properly.

9.1 Checking the Working Environment Periodically

To ensure that your endpoint can function properly, check the working environment

periodically.

9.2 Managing Common Users and Passwords

Properly keep the accounts of common web interface users. After logging in to the web

interface, a common user can configure only personal settings.

9.3 Customizing the Web Interface

On the endpoint, you can customize the shortcut bar and desktop icons to be displayed on the

web interface.

9.4 Customizing the Remote Controlled UI

You can customize the menu option bar, conference control functions, and status icons.

9.5 Checking the Endpoint Periodically

For preventive maintenance purposes, you need to check the audio, video, and communication

cables periodically.

9.6 Viewing System Status

System status information helps you maintain your endpoint.

9.7 Querying System Information

System information helps you maintain your endpoint.

9.8 Querying Logs

Logs record, in real time, all important events that occur when your endpoint runs. These

records assist you in maintaining your endpoint and locating system faults.

9.9 Restoring Your Endpoint to Default Settings

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You can use the Restore Default function to restore your endpoint to its default settings.

9.1 Checking the Working Environment Periodically

To ensure that your endpoint can function properly, check the working environment

periodically.

Table 9-1 lists the items to be checked.

If any of the items does meet the requirements, power off the endpoint and take measures to

improve the environment. Ensure that the endpoint is used only when all the listed items meet

the requirements.

Table 9-1 Checking the working environment

Item Requirement

Operating temperature 0°C to 40°C

Operating humidity 10% to 80% RH

9.2 Managing Common Users and Passwords

Properly keep the accounts of common web interface users. After logging in to the web

interface, a common user can configure only personal settings.

Step 1 Choose System Settings > General on the endpoint web interface.

The General page is displayed.

Step 2 Click the Personal tab and set the parameters described in Table 9-2.

Table 9-2 Setting the accounts of common web interface users

Parameter Description Setting

Name of user 1

Name of user 2

Password of user 1

Password of user 2

Confirm password

Specify common users' user

name and password.

This type of user can

configure personal but not

system settings.

The user name can contain a

maximum of 64 characters,

and the password can

contain 6 to 32 characters.

The password must include

at least two of the following:

uppercase letter, lowercase

letter, digit, or special

character.

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Parameter Description Setting

Name of API user

Password of API user

Confirm password

Specify the user name and

password for authenticating

the touch panel when it

attempts to connect to your

endpoint or authenticating

the Service Management

Center (SMC) when it

attempts to add your

endpoint as manageable

participant.



The default value of User

name is api.



The default value of User

password is

Change_Me.

The user name can contain a

maximum of 64 characters,

and the password can

contain 6 to 32 characters.

The password must include

at least two of the following:

uppercase letter, lowercase

letter, digit, or special

character.

Step 3 Click Save.

The settings take effect immediately.

----End

9.3 Customizing the Web Interface

On the endpoint, you can customize the shortcut bar and desktop icons to be displayed on the

web interface.

Background

Figure 9-1 shows the shortcut bar and desktop icons.

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Figure 9-1 Shortcut bar and desktop icons

(1) Shortcut bar

(2) Desktop icons

Procedure

Step 1 On the endpoint web interface, choose System Settings > Display and click the User defined

tab.

Step 2 Perform any of the following operations:



To customize desktop icons, click Desktop Icons and select the icons you want to

display on the desktop.



To customize the shortcut bar, click Shortcut Bar Icons and select the icons you want to

display in the shortcut bar. A maximum of 10 icons can be displayed on the shortcut bar.



To restore the web interface to its default style, click Restore Initial Style.

Step 3 Follow the onscreen instructions to complete your settings.

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----End

9.4 Customizing the Remote Controlled UI

You can customize the menu option bar, conference control functions, and status icons.

9.4.1 Customizing Onscreen Status Icons

You can customize which status icons are displayed on the home screen, helping you quickly

understand the endpoint's status.

For details about common status icons, see D Status Icons.

Choose System Settings > Display, click the Icon tab, and customize status icons.

Packet Loss Rate Icon

By comparing the packet loss rate on the current network with threshold A and threshold B,

the endpoint determines whether to display the packet loss rate icon on the remote controlled

UI. The policy is as follows:

Threshold A must be less than threshold B. Their value ranges are 0.1% to 100%. The default values for

threshold A and threshold B are 1% and 5%, respectively.



If the packet loss rate is less than or equal to threshold A, no packet loss rate icon is

displayed.



If the packet loss rate is between threshold A and threshold B, is displayed.



If the packet loss rate is greater than or equal to threshold B, is displayed.

When Serious packet loss notice is enabled, the remote controlled UI displays a text alert if

the packet loss rate is greater than threshold B for 5 seconds or more.

Other Icons

A status icon is displayed on screens if the following conditions are met:



The status icon to be displayed on screens is selected.



The function or the condition that corresponds to the status icon has been enabled.

9.4.2 Customizing the Home Screen

You can customize the home screen, such as specifying whether the site name, IP address,

system time, or date is displayed.

The following operations are based on the remote controlled UI. Some parameters can also be set on the

web interface. To set the parameters on the web interface, log in to the web interface and choose System

Settings > Display > Site Name.

Step 1 On the remote controlled UI, choose Advanced > Settings > Display > Personalize.

Step 2 Set the custom parameters described in Table 9-3.

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Table 9-3 Custom parameters

Parameter Description Setting

Transparenc

Transparency of the remote controlled

UI against the background image.

If you set this parameter to Opaque, the

background image is not displayed on

operation screens except the call and

menu screens.

If you set this parameter to other values,

the background image is visible on the

remote controlled UI.

The default value is 15%.

Display IP

address

Specifies whether to display the local IP

address on the conferencing screen.

This parameter is selected by

default.

Select

conference

controls

Specifies the conference control

functions you want to display on the

Conference Control screen.

None

Site name Specifies the site name you want to be

superimposed on the video of your site

when it displays to other sites.

When your site joins a multipoint

conference, this site name is displayed in

the site list.

The default value is site.

Display

position

Specifies the position where your site

name is superimposed on the video of

your site.

The default value is Lower

right corner.

Display

duration

Specifies the duration for displaying a

site name.

The default value is Always

display.

Display time

and zone

Specifies whether the time zone and time

are superimposed on the local video sent

to remote sites.

The time zone and time are not displayed

on the local video shown on the display

device at your site.

This parameter is not selected

by default.

Font color Specifies the color in which a site name

is displayed.

The default color is white.

Font size Specifies the font size for the site name

display.

The default value is Medium.

Bold Specifies whether a site name is

displayed in bold.

This parameter is not selected

by default.

Background

color

Specifies the background color for the

site name display.

The default color is gray.

Transparenc

Specifies the transparency for the site

name display.

The default value is Fully

transparent.

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Parameter Description Setting

Set the

horizontal

offset

Fine-tunes the site name's position left or

right on the local video.

The default value is 48.

Value range: 0-96.

Set the

vertical

offset

Fine-tunes the site name's position up or

down on the local video.

The default value is 48.

Value range: 0-96.

Step 3 Select Save.

----End

9.4.3 Customizing Conference Control Functions to Be Displayed

You can customize the conference control functions you want to display on the Conference

control screen to quickly access these functions.

Background

The following conference control functions are displayed by default: Add Site, Disconnect

Site, Mute/Unmute MIC, Extend Conference, End Conference, Enable Chair Control,

Lock conference, and Restore Auto Continuous Presence.

Procedure

Step 1 Choose Advanced > Settings > Display > Personalize > Select conference controls. Select

the conference control functions you want to display on the Conference control screen.

Step 2 Select Save.

----End

9.4.4 Customizing the Option Bar

You can customize icons on the option bar to facilitate access to the corresponding screens.

Background



To hide the option bar

Press the left arrow key or on the remote control.



To show the option bar

Press or on the remote control.

Procedure

Step 1 Press or on the remote control to access the menu screen.

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Step 2 Select on the option bar to display the Customize Option Bar screen.

If the administrator password is not set to blank, to access the Customize Option Bar screen, you

must enter the administrator password whose default value is 12345678.

Step 3 Select the icon you want to move and select Up or Down.

To show or hide an icon on the option bar, press on the remote control to select or

deselect the icon.

Step 4 Select OK.

----End

9.5 Checking the Endpoint Periodically

For preventive maintenance purposes, you need to check the audio, video, and communication

cables periodically.



Periodically (once a week is recommended) check that the cables connecting peripheral

equipment and the power supply to the endpoint are securely connected.



Periodically (once a week is recommended) check whether the communication cables

connected to the endpoint work properly.



Power on the endpoint and call some other endpoints using different methods, such as

calling over a broadband network. If a call cannot be set up, verify that the cables are

connected correctly and securely and the communication parameters are set correctly. If

the problem persists, contact the videoconferencing network administrator to check the

network.

9.6 Viewing System Status

System status information helps you maintain your endpoint.

On the endpoint web interface, choose Maintenance > System Status. On the System Status

page that is displayed, you can check:



Line status: includes the local IP address, alternate IP address, network interface mode,

WLAN IP address, information about whether GK is enabled, H.323 site number,

information about whether SIP is enabled, SIP site number, PSTN status, PSTN number

of a remote site, running duration, and camera status.



Call status: includes the conference number (or the IP address, number, or name of the

remote site), line rate, video resolution, video rate (frame rate), presentation resolution,

presentation rate (frame rate), audio rate, video packet loss rate, presentation packet loss

rate, audio packet loss rate, conference participating duration, and presentation token.

The call status is displayed only when your endpoint is in a conference.



Conference parameters: includes the call bandwidth, video protocol, video bandwidth

(frame rate), audio protocol, audio bandwidth, presentation protocol, presentation

bandwidth (frame rate), remote number, signaling encryption, media stream encryption,

conference number for video access, conference number for audio access, and password

for conference authentication. The conference parameters are displayed only when your

endpoint is in a conference.

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

Input port status: includes the video information, USB1 and USB2 ports and air content

sharing information.



4E1 connection status (only for the TE60).

9.7 Querying System Information

System information helps you maintain your endpoint.

Choose Maintenance > System Information. On the displayed System Information page,

you can check:



Audio and video protocols and video resolutions supported by your endpoint



Network ports provided by your endpoint and the maximum bandwidth supported by

each port



Whether your endpoint supports the Session Initiation Protocol (SIP)



Support for and capabilities of the built-in MCU



Whether your endpoint supports dual stream, namely, the video and presentation



Whether your endpoint supports H.235 encryption



Whether your endpoint is interoperable with Lync



Whether your endpoint supports recording, Scalable Video Coding (SVC), Wi-Fi, and

public switched telephone network (PSTN)



Maximum presentation resolution and codec capability of your endpoint



Connection status to the network diagnostics client



Valid term of the license



ESN



MAC address

9.8 Querying Logs

Logs record, in real time, all important events that occur when your endpoint runs. These

records assist you in maintaining your endpoint and locating system faults.

Background

Your endpoint can store a maximum of 10000 log records. When the memory for recording

logs is full, new logs can still be recorded by replacing the oldest one.

Procedure

Step 1 Choose Maintenance > Logs. On the Logs page, specify one or more of the following

criteria to query logs:



Time when the log is created



Log level: Information, Warning, Error, or All levels



Log type: 4E1(only TE60), Main control, WEB, UI, BSP, Audio, Video, Protocol, or

All

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Step 2 Click Query.

----End

9.9 Restoring Your Endpoint to Default Settings

You can use the Restore Default function to restore your endpoint to its default settings.

Prerequisites

You have obtained the serial number of your endpoint.

To obtain the serial number of your endpoint, choose Help > Version.

Background

Restoring your endpoint to its default settings causes the loss of certain stored information, for

example, site information in the address book, call records, and logs.

Procedure

Step 1 Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Restore Default.

Step 3 Enter the serial number of your endpoint.

Step 4 Click Restore Default and confirm your operation.

----End

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Troubleshooting

About This Chapter

This chapter describes how to diagnose and troubleshoot endpoint faults.

10.1 Understanding Diagnosis Methods

The endpoint supports the following diagnosis methods: sound and color bar tests, loopback

tests, network tests, one-click diagnosis, signaling diagnostics, tracert, and remote control

tests.

10.2 Common Faults

This section describes the problems you might encounter when using your endpoint and

provides solutions.

10.1 Understanding Diagnosis Methods

The endpoint supports the following diagnosis methods: sound and color bar tests, loopback

tests, network tests, one-click diagnosis, signaling diagnostics, tracert, and remote control

tests.

Figure 10-1 shows the diagnosis model for your endpoint.

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Figure 10-1 Diagnosis model

According to Figure 10-1, diagnosis functions diagnoses the audio module, video module, and

network module.

Audio signals are transmitted in the following paths:



Local microphone → 1 → 5 → Communications network → 6 → 7 → Remote speaker



Local speaker ← 2 ← 5 ← Communications network ← 6 ← 8 ← Remote microphone

Video signals are transmitted in the following paths:



Local camera → 3 → 5 → Communications network → 6 → 9 → Remote monitor



Local display ← 4 ← 5 ← Communications network ← 6 ← 10 ← Remote camera

Sound and Color Bar Tests

Table 10-1 lists the sound and color bar tests.

Table 10-1 Sound and color bar tests

Test Item to Be Tested Signal Stream

Sound 2 audio output 2 → Speaker

Color bar 4 video output 4 → Monitor



Sound test: Choose Maintenance > Diagnostics. On the Diagnostics page, click Sound

Test. While the test audio stored on your endpoint plays, check the sound quality.



Color bar test: Choose Maintenance > Diagnostics. On the Diagnostics page, click

Color Bar Test. Seven color bars are shown on the display for you to check the color

quality.

Loopback Test

Your endpoint can transmit audio or video data on a channel to simulate an actual application

and test whether the output is satisfactory. You can perform a local loopback test to check the

local network connection or a remote loopback test to check the remote network connection.

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When you perform a remote loopback test, data is transmitted from your site to a remote site,

and then back to your site. Table 10-2 lists the types of loopback tests available on your

endpoint.



To enable your endpoint to communicate with other endpoints, stop the loopback test.



You cannot perform a loopback test on remote video if you are in a dual-stream

conference.

Table 10-2 Loopback tests

Test Item to Be Tested Signal Stream

Audio loopback Local audio module Microphone → 1 → 2 → Speaker

Video loopback Local video module Camera → 3 → 4 → Monitor

Digital loopback Local audio and video

modules

The endpoint performs local audio and

video loopback tests simultaneously.

Remote audio

loopback



Remote audio module



Network transmission

Microphone → 1 → 5 → 6 → 7 → 8 →

6 → 5 → 2 → Speaker

Remote video

loopback



Remote video module



Network transmission

Camera → 3 → 5 → 6 → 9 → 10 → 6

→ 5 → 4 → Monitor

Remote digital

loopback



Remote audiovisual

modules



Network transmission

The endpoint performs remote audio and

video loopback tests simultaneously.

Network Test

Table 10-3 Network test

Test Item to Be Tested Signal Stream

Network IP access endpoint → LAN or public network

Before a test, verify that the LAN network port indicator is green, which indicates that your

endpoint is correctly connected to an IP network.



In IP address, enter an IP address that is in a different network segment from your

endpoint IP address. Then click Start. If the test succeeds, the gateway settings and IP

address of your endpoint are correct.



If your endpoint is on a private network, in IP address, enter a public IP address. Then

click Start. If the test succeeds, the gateway settings, NAT address, and IP address of

your endpoint are correct.

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One-Click Diagnosis

Web administrators and API users can perform one-click diagnosis on the endpoint. The

diagnosis file helps with fault identification.

Step 1 Choose Maintenance > One-Click Diagnosis.

The One-Click Diagnosis dialog box is displayed.

Step 2 Click Start to start diagnosis.

The diagnosis takes about 5 minutes.

Step 3 Click Download to save the diagnosis file to the local computer.

----End

Signaling Diagnostics

Web administrators and API users can perform signaling diagnostics and export the

diagnostics file from the endpoint web interface. The diagnostics file helps with fault

identification.



Only one user can perform signaling diagnostics.



If not manually stopped, signaling diagnostics automatically stops after 10 minutes or

when the diagnostics file size reaches 10 MB.

Step 1 Choose Maintenance > Signaling Diagnostics.

The Signaling Diagnostics dialog box is displayed.

Step 2 Click Start to start signaling diagnostics.

When prompted, click OK.

Signaling diagnostics does not monitor media stream data, but will obtain site information, such as site

numbers. Perform this operation with caution.

Step 3 Click Stop to stop signaling diagnostics.

Step 4 Click Download to save the diagnostics file to the local computer.

----End

Route Test

A route test helps determine the path that a data packet at the network layer uses to access a

destination address.

Before you perform route test, choose System Settings > Network > Network diagnostics

and set Network diagnostics to Enable.

Table 10-4 lists the parameters that you need to set before performing a route test.

Table 10-4 Route parameters

Parameter Description Setting

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Parameter Description Setting

IP address Specifies the IP address of

the destination device.

Example: 10.10.10.1

Maximum hops Specifies the maximum

allowed hops.

Example: 5

Timeout time(s) Specifies the timeout

duration for the call waiting

time, in seconds.

Example: 1

Remote Control Test

Test the keys on the remote control to check whether they are functioning properly. If only

some of the keys are tested, you can exit the Remote Control Test screen by pressing and

holding on the remote control.

When all the keys are tested, the Remote Control Test screen automatically exits.

The normal operating distance of the remote control is 6 meters. Its performance may be

affected under strong light.

If the remote control does not work, verify that:



The endpoint is powered on.



The positive and negative charges of the battery are connected correctly.



The battery has sufficient power left.



There are no special fluorescent or neon signs nearby.

When using the remote control to operate the endpoint, you can use the camera to forward

infrared signals to the endpoint. To enable the camera to forward infrared signals, choose

Advanced > Settings > Video > Common Settings > Video Input and set Infrared camera

is used to control the endpoint to Yes.

10.2 Common Faults

This section describes the problems you might encounter when using your endpoint and

provides solutions.

Web Interface

Table 10-5 lists the troubleshooting methods for problems that may arise on the endpoint web

interface.

Table 10-5 methods for troubleshooting endpoint web interface problems

Problem Possible Cause Solution

A message is

displayed to

The latest patches for the

operating system or Internet

Install the latest patches for the

operating system and Internet

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indicate that your

endpoint failed to

connect to the

Internet or

download images.

Explorer are not installed. Explorer.

The security level of Internet

Explorer is too high, or your

endpoint IP address has not

been added to the list of

trusted sites.

1. From the Internet Explorer

menu bar, choose Tools >

Internet Options.

2. Click the Security tab,

Trusted sites, and then Sites.

3. In Add this Web site to the

zone, enter your endpoint IP

address. Then click Add.

4. Click OK.

Button text is not

fully displayed.

Internet Explorer is set to

ignore the font styles specified

on web pages. In this case, the

font specified by your

endpoint cannot be

recognized.

1. From the Internet Explorer

menu bar, choose Tools >

Internet Options.

2. Under Appearance on the

General tab, click

Accessibility.

3. In the Accessibility dialog box,

deselect all options.

4. Click OK.

If Internet Explorer

6 is used, the

endpoint web

interface responds

to operations

slowly.

The JavaScript engine of

Internet Explorer 6 is not

upgraded, or the required

patches are not installed.



Install Microsoft Windows

Script 5.7 (recommended).



Install the patches.

The records of the

local address book

cannot be exported.

The pop-up blocker is enabled

on your browser.



If Internet Explorer is used: On

the Internet Explorer menu bar,

choose Tools > Pop-up

Blocker > Turn Off Pop-up

Blocker.



If the Firefox is used: Choose

Tools > Options. On the

General tab, select Show the

Downloads window when

downloading a file. On the

Privacy tab, select Accept

cookies from sites. Then click

OK to save the settings.

Network

Table 10-6 lists the troubleshooting methods for problems that may arise on the network.

Table 10-6 Methods for troubleshooting common network problems

Problem Possible Cause Solution

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When you

attempt to use

Telnet to access

the endpoint, a

message is

displayed to

indicate that the

number of

connections to

the endpoint has

reached the limit.

The number of

connections to the

endpoint has reached the

maximum value.

NOTE



A maximum of seven

SSH and Telnet

connections to the

endpoint is allowed.



A maximum of three

SSH connections to the

endpoint is allowed.

Disconnect some Telnet connections.

Video

Table 10-7 lists the troubleshooting methods for video problems.

Table 10-7 Methods for troubleshooting video problems

Problem Possible Cause Solution

While the endpoint

is powered on and

not in a conference,

the display device

does not display the

remote controlled

UI or the video of

your site.

The display device is powered

off.

Power on the display device.

The video channel of the

display device is incorrect.

Use the remote control to select

the correct video channel.

The video settings of the

endpoint or display device are

incorrect. For example, the

brightness is set to 0.

Retain the default values for the

video parameters on the endpoint

and display device.

The video cable connection is

not secure.

Secure the video cable between

the endpoint and display device.

While the endpoint

is powered on and

not in use during a

conference, the

display device

displays the video

of your site but

cannot display the

remote controlled

UI.

No display device is

connected to the output port

for the remote controlled UI or

the connected display device

is faulty.

Connect a display device to the

output port for the remote

controlled UI and verify the video

settings on the display device.

The output port for the remote

controlled UI is not set or the

output port you set for the

remote control UI is not the

port connected to the display

device.

Choose Advanced > Settings >

Video > Common Settings >

Video Output. Set GUI to the

output port connected to the

display device.

The endpoint does not respond

to remote control operations.

Telnet to the endpoint. If you fail

to operate the endpoint, it is

malfunctioning. In this case,

restart the endpoint. If the problem

persists, contact the local

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distributor for maintenance.

While the endpoint

is in use during a

conference, the

display device

displays the video

of your site but

cannot display the

video of any remote

site.

A local or remote loopback

test is being performed.

Stop all local and remote loopback

tests.

Check the call statistics. If the

value of Video

bandwidth[frame rate] is 0,

no video is sent from remote

sites.

Contact the remote site

administrator to resolve this

problem.

If the remote video is

displayed as a blue screen, the

remote site is blocking its

video by sending a blue

screen.

Contact the remote site

administrator to resolve this

problem.

The video output port is set to

display the video of your site.

Set the video output port to

display the video of a remote site.

The video of your

site is in black and

white or flickers in

black and white.

The mode adopted by the

video output port is set

incorrectly.



Ensure that the mode adopted

by the video output port and

the cable in use match each

other.



Verify that the cable is

connected correctly. Replace

the cable if necessary.

While the endpoint

is in use during a

conference, the

video of a remote

site is not clear. For

example, there are

artifacts, frozen

images, or

discontinuity in the

video output.

Faults occur in the local video

module.

Perform a local video loopback

test. If the video quality is poor,

faults occur in the local video

module. In this case, send the

endpoint to the local distributor for

maintenance.

The remote camera is set to

focus on a close or distant

scene. When the remote

camera is not set to automatic

focus and the scene captured

by a remote camera changes,

the captured video becomes

unclear.

Set the remote camera to

automatic focus.

Incorrect audio protocols are

specified for conferences

whose data transmission rates

are lower than or equal to 256

kbit/s. To view the data

transmission rate of a

conference, access the Status

screen. For example, if the

conference rate is 256 kbit/s

and the audio bandwidth is 64

kbit/s, the video bandwidth is

If the conference rate is lower than

256 kbit/s, set the audio protocol

to G.728 to reduce the bandwidth

used for audio transmission.

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only 196 kbit/s. In this case,

the video quality is poor.

Only low video bandwidth is

available for your site because

the network is busy.

Do not initiate conferences during

network busy hours.

The quality of a network

connection device, such as an

optical fiber transceiver, is

poor. As a result, certain data

is lost during transmission.

Replace the related network

connection device.

While the endpoint

is in use during a

conference, the

video of a remote

site can be

displayed

continuously but the

video quality is not

satisfactory.

Ask the remote site

administrator to perform a

local video loopback test. If

the video quality is good, the

video frame rate set at the

remote site is too high.

Ask the administrator of the

remote site to disconnect from the

conference, set the video frame

rate to a smaller value, and join

the conference again.

While the endpoint

is not in use during

a conference, the

video displayed on

the display device is

too bright or too

dark.

The video settings of the

endpoint are inappropriate.

Retain the default values for the

video parameters on the endpoint

and display device.

The video settings of the

display device are

inappropriate.

Retain the default values for the

video parameters on the endpoint

and display device.

The camera is faulty. Send the endpoint to the local

distributor for maintenance.

While the endpoint

is in use during a

conference and a

remote site is

sharing its computer

desktop, the local

VGA display cannot

display the shared

computer desktop.

The resolution of the remote

computer exceeds the

maximum resolution

supported by the endpoint.

Ask the remote site administrator

to change the resolution and

refresh rate of the remote

computer to those the endpoint

supports.

The local VGA display is not

supported.

Replace the local VGA display

with a supported display.

The presentation sharing

function is not enabled at your

site.

Choose Advanced > Settings >

Conference > Advanced and

select Presentation.

A computer is

connected to the

endpoint, but the

local VGA display

does not show the

computer desktop.

The capability of the VGA

display is limited. The

resolution or refresh rate of

the local SXGA output is too

high to be supported by the

VGA display.

Set the resolution and refresh rate

of the local SXGA output to those

the VGA display supports.

The endpoint supports only

certain combinations of

Set the resolution and refresh rate

of the computer used for the VGA

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resolutions and refresh rates.

The combination of the

resolution and refresh rate set

on the computer, however, is

not supported by the endpoint.

In this case, the local site

cannot display or properly

display the computer desktop.

input to those the endpoint

supports.

The presentation source is not

set as the computer desktop.

Choose Advanced > Settings >

Video > Common Settings >

Video Input. Set Presentation

Source to the input port connected

to the computer desktop.

The dual screen function is not

enabled.

Choose Advanced > Settings >

Video > Common Settings >

Video Output and set

Presentation display to Enable.

On the camera

control screen,

, , and

navigation keys on

the remote control

cannot be used to

control the camera.

The camera you want to

control is not selected.

Access the camera control screen

and select the camera you want to

control.

Camera settings are incorrect. Verify the camera settings.

While the endpoint

is in use during a

conference and the

display device

displays the video

of a remote site,

after you press

, , or

navigation keys on

the remote control,

the video remains

unchanged. That is,

you cannot control

the remote camera.

The remote control is disabled

on the remote camera.

Ask the remote site administrator

to enable the remote camera

control at the remote site.

The camera settings are

incorrect or the control cable

of the camera is not securely

connected.

Ask the remote site administrator

to verify the camera settings or

securely connect the camera

control cable.

Audio

Table 10-8 lists the troubleshooting methods for audio problems.

Table 10-8 Methods for troubleshooting audio problems

Problem Possible Cause Solution

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Current noise is

generated when the

endpoint's audio

output ports are

connected to audio

devices, such as

speakers, tuning

consoles, and audio

matrices.

Disconnect the endpoint's

audio output ports from the

audio devices. Check whether

the problem is rectified.

If the problem persists, the

current noise is caused by

audio device or cable issues.

Replace the cables or repair the

audio devices.

If the problem is rectified,

check the grounding status of

the audio devices and

endpoint.



If the audio devices' shells are

grounded, the endpoint's shell

must be grounded nearby.



If the audio devices' shells are

not grounded, the endpoint's

shell does not need to be

grounded either. Specifically,

change the endpoint's AC

three-core power supply to

two-core power supply.

While the endpoint

is in use during a

conference, no

audio is delivered

from the local

display device.

Perform an audio test to check

whether the problem occurs at

your site or a remote site.

If no audio is delivered from

the display device during the

audio test, the problem exists

at your site.



If the chair site has muted the

speaker of your site, contact the

chair site to resolve this

problem.



If the display device volume is

adjusted to the lowest, restore

the volume to its default value.



If the endpoint volume is

adjusted to the lowest, restore

the volume to its default value.



If the audio cable is connected

incorrectly or insecurely,

reconnect the audio cable from

the endpoint to the display

device.

If audio is properly delivered

from the display device during

the audio test, the problem

occurs at the remote site.



The microphone at the remote

site has been muted or the chair

site has muted this microphone.

In this case, contact the chair

site to resolve this problem.



No sound pickup device, such

as a microphone, is connected

to the audio input port. In this

case, set the audio source again

or connect a sound pickup

device to the corresponding

port.



The related sound pickup

device is powered off. In this

case, power on the device.



The audio cable is connected

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insecurely. In this case,

reconnect the audio cable to the

endpoint.

While the endpoint

is in use during a

conference, only the

sound from your

site can be delivered

from the display

device and you

cannot hear other

sites.

A loopback test is being

performed at your site.

Stop all local and remote loopback

tests.

Conference Initiation

Table 10-9 lists the troubleshooting methods for problems you may encounter during

conference initiation.

Table 10-9 Methods for troubleshooting common problems with conference initiation

Problem Possible Cause Solution

Your site and a

remote site cannot

call each other using

site numbers.

Your site or the remote site

has not registered with a GK.

A GK is responsible for

translating site numbers into

IP addresses. If either your

site or the remote site does not

translation cannot be

implemented, and your site

cannot place a call to the

remote site using the site

number.

If a remote site places a call to

your site by site number, it

will receive a message from

the GK indicating that your

site has not registered with the

GK, and the call cannot be set

up.

Verify GK registration settings

and register your site and the

remote site with a GK.

The local or remote endpoint

is not connected to an IP

network.

1. Verify that the endpoint is

connected to an IP network.

Specifically, the LAN indicator

on the rear panel of the

endpoint is steady green.

2. From the remote controlled UI,

choose Advanced >

Diagnostics

Network Test

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Enter the IP address of the

remote site and start a Ping

test. If the Ping test fails, a

network error has occurred. In

this case, contact the

administrator.

3. From the remote controlled UI,

choose Advanced > Settings >

Network > IP. Verify IP

network settings.

Your site cannot

place a call to a

remote site using

the IP address of the

remote site.

The local or remote endpoint

is not connected to an IP

network.

1. Verify that the endpoint is

connected to an IP network.

Specifically, the LAN indicator

on the rear panel of the

endpoint is steady green.

2. From the remote controlled UI,

choose Advanced >

Diagnostics > Network Test.

Enter the IP address of the

remote site and start a Ping

test. If the Ping test fails, a

network error has occurred. In

this case, contact the

administrator.

3. From the remote controlled UI,

choose Advanced > Settings >

Network > IP. Verify IP

network settings.

NAT settings are incorrect.

Specifically, the local

endpoint is on a private

network while the remote

endpoint is on a public or

different private network.

Check whether your endpoint

can communicate with a

public network. If the

endpoint cannot, NAT settings

are incorrect.

Choose Advanced > Settings >

Network > Firewall and verify

NAT settings.

The GK with which the local

or remote endpoint registers

does not support the function

for placing calls using IP

addresses.

Choose Advanced > Settings >

Network > IP > H.323 at your site

and the remote site, respectively.

Then, disable GK functions.

After the endpoint

starts, it fails to

GK.

The parameters (GK address,

encryption password, and user

name) used for GK

registration are incorrect.

On the endpoint web interface,

choose Advanced > Settings >

Network > IP > H.323 and

correct the settings.

Another site with the same

number as your site has

Contact the videoconferencing

system administrator to check

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already registered with the

GK.

whether another site with the same

number as your site has already

registered with the GK. If such a

site exists, change the user name

of your site.

The endpoint is disconnected

from an IP network.

1. Verify that the endpoint is

connected to an IP network.

Specifically, the LAN indicator

on the rear panel of the

endpoint is steady green.

2. From the remote controlled UI,

choose Advanced >

Diagnostics > Network Test.

Enter the IP address of the

remote site and start a Ping

test. If the Ping test fails, a

network error has occurred. In

this case, contact the

administrator.

3. From the remote controlled UI,

choose Advanced > Settings >

Network > IP. Verify IP

network settings.

NAT settings are incorrect.

Specifically, the local

endpoint is on a private

network while the GK is on a

public network. Check

whether your endpoint can

communicate with a public

network. If the endpoint

cannot, NAT settings are

incorrect.

Choose Advanced > Settings >

Network > Firewall and verify

NAT settings.

The GK listening port, such as

port 1719, is restricted by the

network firewall.

Contact the videoconferencing

system administrator to resolve

this problem.

A predefined

conference fails to

be initiated on the

endpoint.

The endpoint is disconnected

from an IP network.

1. Verify that the endpoint is

connected to an IP network.

Specifically, the LAN indicator

on the rear panel of the

endpoint is steady green.

2. From the remote controlled UI,

choose Advanced >

Diagnostics > Network Test.

Enter the IP address of the

remote site and start a Ping

test. If the Ping test fails, a

network error has occurred. In

this case, contact the

administrator.

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3. From the remote controlled UI,

choose Advanced > Settings >

Network > IP. Verify IP

network settings.



Your site is set to pay for

the conference but does

not have sufficient account

balance.



Another site is set to pay

for the conference but does

not have sufficient account

balance, or account

number or password

entered is incorrect.

Enter the correct account number

and password and top up the

related account.

Multiple conferences are

currently being held while

port resources on the

videoconferencing system are

insufficient.

Wait until the resources are

available. Alternatively, reduce the

number of sites attending the

conference and then add sites as

required after the conference is

held successfully.

The SiteCall account for using

the 4E1 lines is incorrect.

Contact the videoconferencing

system administrator to resolve

this problem.

Conference Control

Table 10-10 lists the troubleshooting methods for common problems you may encounter

during conference control.

Table 10-10 Methods for troubleshooting conference control problems

Problem Possible Cause Solution

While the endpoint

is in use during a

conference, you

cannot view the

desired site.

A site in the conference is being

broadcast, and all the sites must view

that site except the chair site and

broadcast site.

Ask the chair site to stop

site broadcast.

A site is having the floor, and

non-chair sites cannot view other

sites.

Ask the chair site to enable

the discussion function.

The chair site has enabled the Voice

Activation function.

Ask the chair site to

disable the Voice

Activation function.

No video is sent from the site you

want to view.

Ask the related site

administrator to

troubleshoot the site video.

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ial

170

Problem Possible Cause Solution

The View Site function is restricted

on the RM or the SMC.

Contact the

videoconferencing system

administrator to resolve

this problem.

HUAWEI TE40&TE50&TE60 Videoconferencing

Endpoint

Administrator Guide 11 Technical Specifications

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Technical Specifications

About This Chapter

This chapter describes the product specifications, external ports, system performance and

capacity, and standards compliance.

11.1 Physical Specifications

11.2 Performance and Capacity

11.3 Ports and Protocols

11.4 Standards Compliance

11.1 Physical Specifications

Table 11-1 Physical specifications

Item Specifications

Electricity supply requirements

Operating voltage

and frequency

100 V AC–240 V AC; 50 Hz–60 Hz;

Maximum power

consumption



TE60: 150W



TE50: 60W



TE40: 60W

Working state environment requirements

Ambient

temperature

0°C to 40°C (32°F to 104°F)

Relative humidity 10% to 80%

Ambient noise < 46 dBA SPL

Minimum

illuminance

7lux

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Endpoint

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Item Specifications

Recommended

illuminance

> 300 lux

Non-working state environment requirements

Ambient

temperature

–40°C to +85°C

Relative humidity 0% to 95%

Physical specifications

Codec

dimensions (H x

W x D)

72.5 mm x 435 mm x 265.5 mm (2.85 in. x 17.13 in. x 10.45 in)

Weight



TE60: 4.6 kg (net weight)



TE50: 4.1 kg (net weight)



TE40: 3.9 kg (net weight)

11.2 Performance and Capacity

Table 11-2 lists the endpoint performance and capacity specifications.

Table 11-2 Performance and capacity

Item Specifications

Call bandwidth

(IP)

64 kbit/s-8 Mbit/s

Call bandwidth

(4E1, only TE60)

64 kbit/s-8 Mbit/s

Video resolution



1080p60 with a minimum bandwidth of 1 Mbit/s (optional)



1080p30 with a minimum bandwidth of 512 kbit/s (only TE40 is

optional)



720p60 with a minimum bandwidth of 512 kbit/s (only TE40 is

optional)



720p30 with a minimum bandwidth of 384 kbit/s



4SIF/4CIF with a minimum bandwidth of 128 kbit/s



SIF/CIF with a minimum bandwidth of 64 kbit/s



SQSIF/SQCIF/QSIF/QCIF with a minimum bandwidth of 64

kbit/s

Presentation

resolution



Input: 1920 x 1200 60fps, 1080p 60fps, 1680 x 1050 60fps, 1600

x 1200 60fps, 1600 x 900 60fps, 1400 x 1050 60fps, 1440 x 900

60fps, 1366 x 768 60fps, 1360 x 768 60fps, 1280 x 1024

60/75/85fps, 1280 x 960 60/75/85fps, 1280 x 800 60/75/85fps,

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Endpoint

Administrator Guide 11 Technical Specifications

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Item Specifications

1280 x 768 60/75/85fps, 1280 x 600 60fps, 1152 x 864

60/75/85fps, 720p 60/75/85fps, 1024 x 768 60/70/75/85fps, 800 x

600 56/60/72/75/85fps, 640 x 480 60/72/75/85fps



Output: 1600 x 1200, 1920 x 1200, 1920 x 1080, 1280 x 1024,

1280 x 720, 1024 x 768, 800 x 600



Coding/Decoding resolution: 1600 x 1200, 1920 x 1200, 1920 x

1080, 1280 x 1024, 1280 x 720, 1024 x 768, 800 x 600, 4CIF, CIF

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