Huawei Technologies TE30 Video Conferencing Endpoint User Manual User Guide

Huawei Technologies Co.,Ltd Video Conferencing Endpoint User Guide

UserManual.wiki >

Huawei Technologies >

TE30 User Manual HTML Version

User Guide

HUAWEI TE30 Videoconferencing Endpoint

V100R001

User Guide

Issue

Date

2013-03-27

HUAWEI TECHNOLOGIES CO., LTD.

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective

holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and

the customer. All or part of the products, services and features described in this document may not be

within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,

information, and recommendations in this document are provided "AS IS" without warranties, guarantees or

representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address:

Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website:

http://enterprise.huawei.com

Email:

vcsupport@huawei.com

HUAWEI TE30 Videoconferencing Endpoint

User Guide

About This Document

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

About This Document

Overview

This document describes how to install, configure, maintain, and troubleshoot the HUAWEI

TE30 Videoconferencing Endpoint (TE30 or endpoint for short). It also includes step-by-step

instructions for conferencing tasks.

When using this document, note the following:

 Except chapters 11 Web-based Remote Management, 12 Troubleshooting, and 13

Maintenance, which apply to the endpoint web interface, descriptions and configuration

in this document apply to the endpoint's user interface controlled by the remote control

(remote controlled UI for short).

 To access the menu screen, press on the remote control. You can find the option bar

on the left of the menu screen. This option bar is your interface to all functions except

calling.

 To move up, move down, hide, or show an icon in the option bar, select and then

the desired icon.

 To hide the option bar, press the left arrow key, , or on the remote control.

 To show the option bar again, press on the remote control.

Intended Audience

This document is primarily intended for:

 Administrator

The administrator has access to all menus on the web interface and remote controlled UI.

When Advanced Settings is password-protected, the administrator must enter the

password for access. For details about how to set the password, see 10.2.1 Setting the

Administrator Password.

 Common user

Common users have access to all menus except Advanced Settings on the web interface

and remote controlled UI.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

About This Document

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

iii

Symbol

Description

Indicates a hazard with a high level of risk, which if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium or low level of risk,

which if not avoided, could result in minor or moderate

injury.

Indicates a potentially hazardous situation, which if not

avoided, could result in equipment damage, data loss,

performance degradation, or unexpected results.

Indicates a tip that may help you solve a problem or save

time.

Provides additional information to emphasize or

supplement important points of the main text.

Change History

Changes between document issues are cumulative. The latest document issue contains all the

changes made in earlier issues.

Issue 01 (2013-01-30)

This issue is the first official release.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

Contents

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Contents

About This Document .................................................................................................................... ii

1 Product Introduction .................................................................................................................... 1

2 Installation and Initial Configuration ...................................................................................... 3

2.1 Installing Your TE30 ........................................................................................................................................ 3

2.2 Connecting Cables ........................................................................................................................................... 3

2.3 Powering On and Off ....................................................................................................................................... 4

2.4 Using the Wizard .............................................................................................................................................. 6

3 Network ........................................................................................................................................ 10

3.1 Setting IP Parameters ..................................................................................................................................... 11

3.2 Setting H.323 Parameters ............................................................................................................................... 13

3.3 Setting SIP Parameters ................................................................................................................................... 15

3.4 Setting Wi-Fi Parameters ............................................................................................................................... 18

3.5 Setting QoS Parameters .................................................................................................................................. 20

3.6 Setting Firewall Parameters............................................................................................................................ 22

3.7 Setting Network Diagnostics Parameters ....................................................................................................... 24

4 Display and Camera ................................................................................................................... 25

4.1 Configuring Video Output .............................................................................................................................. 25

4.2 Configuring Video Input ................................................................................................................................ 29

4.3 Selecting and Controlling a Camera ............................................................................................................... 30

4.3.1 Selecting a Camera................................................................................................................................ 31

4.3.2 Adjusting the Focal Length ................................................................................................................... 31

4.3.3 Controlling a Camera ............................................................................................................................ 31

4.4 Saving and Using Camera Presets .................................................................................................................. 32

5 Microphone and Speaker .......................................................................................................... 33

5.1 Connecting an Audio Input Device ................................................................................................................ 33

5.1.1 Connecting a VPM220 .......................................................................................................................... 34

5.1.2 Connecting a VPM220W ...................................................................................................................... 34

5.1.3 Connecting Other Audio Input Devices ................................................................................................ 36

5.2 Connecting a Speaker ..................................................................................................................................... 36

5.3 Configuring Audio ......................................................................................................................................... 36

HUAWEI TE30 Videoconferencing Endpoint

User Guide

Contents

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

6 Conference .................................................................................................................................... 39

6.1 Answering an Incoming Call and Exiting a Conference ................................................................................ 40

6.2 Setting Conference Parameters ...................................................................................................................... 40

6.3 Initiating a Conference ................................................................................................................................... 45

6.4 Sharing a Presentation .................................................................................................................................... 47

6.5 Creating a Favorite Conference ...................................................................................................................... 48

6.6 Scheduling a Conference ................................................................................................................................ 50

6.7 Joining an Authentication Conference............................................................................................................ 50

6.8 Managing the Address Book .......................................................................................................................... 52

6.8.1 Managing the Local Address Book ....................................................................................................... 52

6.8.2 Managing the Network Address Book .................................................................................................. 55

7 Conference Control ..................................................................................................................... 59

7.1 Customizing the Displayed Conference Controls .......................................................................................... 59

7.2 Performing Conference Control ..................................................................................................................... 60

8 Video and Audio ......................................................................................................................... 65

8.1 Adjusting Video Display Effects .................................................................................................................... 65

8.1.1 Adjusting Picture Offset ........................................................................................................................ 65

8.1.2 Adjusting the Sampling Phase ............................................................................................................... 66

8.1.3 Setting Video Parameters ...................................................................................................................... 66

8.1.4 Customizing the Onscreen Status Icons ................................................................................................ 68

8.2 Adjusting Audio Effects ................................................................................................................................. 69

8.3 Adjusting the Local Volume ........................................................................................................................... 70

8.4 Adjusting the Screen Layout .......................................................................................................................... 70

8.5 Selecting Video Sources ................................................................................................................................. 71

8.6 Hiding the Local Video .................................................................................................................................. 71

9 Captions ........................................................................................................................................ 73

9.1 Specifying Caption Settings ........................................................................................................................... 74

9.2 Creating a Caption .......................................................................................................................................... 75

9.3 Sharing a Caption ........................................................................................................................................... 75

9.4 Sending an Instant Message ........................................................................................................................... 76

10 Security........................................................................................................................................ 77

10.1 Security Features .......................................................................................................................................... 77

10.2 Configuring Security Settings ...................................................................................................................... 78

10.2.1 Setting the Administrator Password .................................................................................................... 78

10.2.2 Enabling Encryption ........................................................................................................................... 79

10.2.3 Allowing Remote Login ...................................................................................................................... 79

10.2.4 Setting the Upgrade Password ............................................................................................................ 81

11 Web-based Remote Management .......................................................................................... 82

11.1 Enabling Web-based Login .......................................................................................................................... 82

11.2 Configuring the Web Browser ...................................................................................................................... 83

HUAWEI TE30 Videoconferencing Endpoint

User Guide

Contents

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

11.3 Logging In to the Endpoint Web Interface ................................................................................................... 83

11.4 Getting to Know the Web Interface Functions ............................................................................................. 84

11.4.1 Importing and Exporting the Address Book ........................................................................................ 85

11.4.2 Importing and Exporting Settings ....................................................................................................... 86

11.4.3 Importing License Files ....................................................................................................................... 86

11.4.4 Customizing Shortcut and Desktop Icons ........................................................................................... 87

11.4.5 Accessing the Site Map ....................................................................................................................... 87

11.4.6 Using the Site List ............................................................................................................................... 87

11.4.7 Conference Control Page .................................................................................................................... 87

11.4.8 Importing a Certificate ........................................................................................................................ 89

11.4.9 Recording a Conference ...................................................................................................................... 89

11.4.10 Backing Up Settings .......................................................................................................................... 90

11.4.11 Capturing Photos ............................................................................................................................... 90

12 Troubleshooting ........................................................................................................................ 92

12.1 Web Interface ............................................................................................................................................... 92

12.2 Network ........................................................................................................................................................ 93

12.3 Video ............................................................................................................................................................ 94

12.4 Audio ............................................................................................................................................................ 97

12.5 Conference Initiation .................................................................................................................................... 98

12.6 Conference Control .................................................................................................................................... 100

12.7 Viewing Help on the User Interface ........................................................................................................... 101

12.8 Obtaining Technical Support ...................................................................................................................... 101

13 Maintenance ............................................................................................................................. 102

13.1 Preventive Maintenance ............................................................................................................................. 102

13.1.1 Checking the Working Environment Periodically ............................................................................. 102

13.1.2 Checking the Cables Periodically ..................................................................................................... 103

13.1.3 Viewing the System Status ................................................................................................................ 103

13.1.4 Viewing the System Information....................................................................................................... 104

13.1.5 Querying Logs .................................................................................................................................. 104

13.2 Software Upgrade ....................................................................................................................................... 105

13.2.1 Automatic Upgrade ........................................................................................................................... 106

13.2.2 Upgrading the TE30 Locally ............................................................................................................. 106

13.2.3 Upgrading the TE30 Using the Bootroom System ............................................................................ 110

13.2.4 Upgrading the TE30 from the Web Interface .................................................................................... 110

13.3 Restoring Default Settings.......................................................................................................................... 111

13.4 Configuring the NTP server........................................................................................................................ 112

13.5 Setting the Sleep and Wakeup Mode .......................................................................................................... 112

13.6 Setting the Number Key Functions ............................................................................................................ 114

13.7 Using Diagnostics Methods ....................................................................................................................... 114

A Safety Precautions .................................................................................................................... 117

HUAWEI TE30 Videoconferencing Endpoint

User Guide

Contents

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

vii

B Technical Specifications ......................................................................................................... 123

C Videoconferencing Room Layout ......................................................................................... 127

D Default Settings ....................................................................................................................... 128

E Terminology .............................................................................................................................. 129

F Acronyms and Abbreviations ................................................................................................. 136

HUAWEI TE30 Videoconferencing Endpoint

User Guide

1 Product Introduction

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

1 Product Introduction

The TE30 is a compact, easy to install, and easy to use videoconferencing endpoint designed

by Huawei.

The TE30 is an all-in-one endpoint incorporating a digital camera and stereo microphone. It is

ready for video communication as soon as it is powered on and connected to a network. The

TE30 is suitable for executive personnel who want to attend video conferences from their

executive offices or small conference rooms as well as home users.

HD Video

The TE30 supports HD video with the following resolutions:

 720p (1280 x 720 pixels and progressive scanning)

 1080p (1920 x 1080 pixels and progressive scanning)

H.239 Dual Stream

 Your TE30 complies with the H.239 standard and supports concurrent transmission of

two video channels.

 A presentation can either be a video or computer desktop content.

 A presentation can be displayed independently or on the same display as the video.

Multiple Conferencing Modes

 Point-to-point conference

 Multipoint conference

 Joining a conference as the called party

 One press to join conference

 Joining a conference by dialing two required numbers

 Voice dialing with Chinese and English support

 Multiple languages

 Rich operation hints and statistics

HUAWEI TE30 Videoconferencing Endpoint

User Guide

1 Product Introduction

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Network Features

 Maximum call bandwidth: 4 Mbit/s

 IP-based network

 Packet loss concealment

 Wi-Fi capable

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

2 Installation and Initial Configuration

About This Chapter

Install and configure your TE30 before use.

2.1 Installing Your TE30

Your TE30 offers multiple installation options. You can use any of them for quick

deployment.

2.2 Connecting Cables

Connect cables to your TE30 before using it for conferencing.

2.3 Powering On and Off

With all cables connected to the TE30, power it on.

2.4 Using the Wizard

The Wizard helps to set the general, network, and camera parameters on your TE30 quickly

and conveniently.

2.1 Installing Your TE30

Your TE30 offers multiple installation options. You can use any of them for quick

deployment.

For details about your TE30 installation options and instructions, see the HUAWEI TE30

Videoconferencing Endpoint Quick Start Guide provided with your TE30.

2.2 Connecting Cables

Connect cables to your TE30 before using it for conferencing.

Please refer to the HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide to

familiarize yourself with the TE30 rear ports. This helps you connect cables.

Refer to Figure 2-1 to connect cables to your TE30.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Figure 2-1 Connecting cables

In Figure 2-1:

 Video input: Use the built-in camera in your TE30 as the video input source. Your TE30

cannot be connected to external cameras.

 Presentation input: Use a VGA cable to connect the TE30 VGA IN port to a computer

VGA out port.

 Audio input: Use the built-in microphone. Alternatively, use the 10 m proprietary cable

provided by a VPM220 microphone array to connect the integrated cable HD-AI

connector and the VPM220.

 Computer audio input: Use a 3.5 mm audio cable to connect the TE30 LINE IN port to a

computer audio output port.

 Video and audio output: Connect the provided integrated cable to the TE30

HD-AI/TV/LAN/POWER port and use an HDMI cable to connect the HDMI connector

to the monitor HDMI input port.

 Presentation output: Use a VGA cable to connect the TE30 VGA OUT port to a projector

VGA out port.

 LAN connection: Use the provided network cable to connect the integrated cable LAN

connector to the network port of a network device.

 Power supply: Use the provided power cable and power adapter to connect the integrated

cable power connector to the power socket.

 The VGA and 3.5 mm audio cables are not provided with your TE30. You need to purchase the

cables of the same model by yourself.

 The 10 m proprietary cable is provided as standard with the VPM220, and the integrated cable is

provided as standard with the TE30.

 The cable connection described in this section is provided only for reference.

2.3 Powering On and Off

With all cables connected to the TE30, power it on.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 When your TE30 is powered on, ensure that the power cable is connected to the TE30

securely to prevent power disconnection.

 Before isolating your TE30 from its external power supply (for example, the power supply

from a power socket) and removing the power cable, power off the TE30 properly.

Check whether the power cable and power adapter are correctly connected to the relevant

devices. Ensure that:

 The AC power supply voltage is at 50 Hz or 60 Hz within the 100-240 V range.

 The sequence of and voltage difference between the live wire, neutral wire, and ground

wire comply with the relevant international standards. In addition, ensure that the ground

wire is properly grounded.

With all cables connected correctly, use the power adapter to connect the TE30 to a power

supply. The power adapter indicator then comes on, and the TE30 is automatically powered

on.

Table 2-1 describes the TE30 indicator status.

Table 2-1 Indicator status

Indicator

Status

TE30 Status

Blinking

green

Starting

Steady green

Operating correctly

Blinking red

Encountered a fault, such as a self-check error, overheating, and software

malfunction

Blinking

orange

Sleeping

Steady orange

Being powered off

Off

Powered off

The OLED display shows the IP address, site number, and indications for startup, upgrade,

sleep mode, and malfunction. Table 2-2 describes the content shown on the OLED display.

Table 2-2 OLED display content

When the TE30

Is...

OLED Display Shows...

Starting

Message "Booting..."

Operating

IP address and site number of the TE30 in turn at 10 seconds intervals

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

When the TE30

Is...

OLED Display Shows...

correctly

Being updated

 Message "Downloading" during software downloading

 Message "Updating" during software updates

Sleeping

Message "Standby"

Malfunctioning

 Indications that signify fan running stop, overheating, or other

faults

 Hexadecimal error code following each indication

Press on the remote control, select Shut Down, and follow the onscreen instructions to

power off your TE30.

2.4 Using the Wizard

The Wizard helps to set the general, network, and camera parameters on your TE30 quickly

and conveniently.

Background

When configuring the TE30 for the first time, you can use the Wizard. For details, see the

HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide.

If a USB flash drive is provided with your TE30, you can also load the configuration file on

the USB flash drive to configure your TE30. For details, see the HUAWEI TE30

Videoconferencing Endpoint Quick Installation Guide.

Procedure

Step 1 Choose Advanced Settings > Settings > Installation > Wizard.

The General screen is displayed.

Step 2 Set the general parameters according to Table 2-3 and Table 3-1.

Table 2-3 General parameters

Parameter

Description

Setting

Site name

Specifies the site name you want to be

superimposed on the video of your site

when it displays to other sites.

When your site joins a multipoint

conference, this site name is displayed in

the site list.

The default value is site.

Language

Specifies the language for the remote

The default value is English.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

controlled UI.

Time zone

Specifies the time difference between the

local time and the Greenwich Mean

Time (GMT).

Your TE30 automatically sets this

parameter based on your settings of

Location.

The default value is

(GMT+08:00) Beijing,

Chongqing, Hong Kong,

Urumqi.

Your TE30 automatically sets

this parameter based on the

value set for Location.

Time format

Specifies the format in which time is

displayed.

The default value is 24-hour.

NMS server

Specifies the IP address of the HUAWEI

SMC 2.0.

After you set this parameter and

Connection type, Local IP address,

Subnet mask, and Gateway address,

your TE30 automatically attempts to

obtain the HUAWEI SMC 2.0 settings.

After it obtains the configuration, it

displays the conferencing screen.

NOTE

This parameter is available on the General

screen only when you are configuring the

TE30 for the first time.

For details, contact the local

reseller or operator.

Step 3 Select Next. Set the H.323 parameters by referring to Table 3-2.

Step 4 Select Next. Set the Session Initiation Protocol (SIP) parameters by referring to Table 3-3.

Step 5 Select Next. Set the video input parameters by referring to Table 4-5.

Step 6 Select Save.

----End

Follow-up Procedure

To set date and time parameters listed in Table 2-4, choose Advanced Settings > Settings >

General > Date and time.

Table 2-4 Date and time parameters

Parameter

Description

Setting

Location

Specifies the country or area where

your TE30 is located.

When you set this parameter, your

TE30 automatically adjusts the value

of the Time zone parameter.

The default value is China.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Adjust time

automatically

based on DST

Specifies whether to adjust the

endpoint clock based on local

observance of Daylight Savings Time

(DST).

If this function is enabled, the endpoint

clock is automatically adjusted one

hour forward.

NOTE

The presence of this parameter is

controlled by your settings of Time zone.

This parameter is available for countries

and regions that support DST.

This parameter is deselected

by default.

Date format

Specifies the format in which the date

is displayed.

The default value is

YYYY/MM/DD.

Enable NTP

Specifies whether to automatically

synchronizes system time with a

Network Time Protocol (NTP) server

at an interval of 300 seconds.

NOTE

If you set this parameter to Enable NTP,

you must also set NTP server address.

This parameter is deselected

by default.

NTP address

type

Specifies the mode for your TE30 to

obtain the NTP server IP address.

 Auto: Your TE30 automatically

obtains the NTP server IP address.

 Manual: You must manually set

the NTP server IP address.

This parameter is available only when

Connection type is set to Dynamic

IP.

NOTE

For details about how to set Connection

type, see 3.1 Setting IP Parameters.

The default value is Manual.

NTP server

address

Specifies the NTP server IP address.

No default value is set for this

parameter.

To set custom parameters listed in Table 2-5, choose Advanced Settings > Settings >

Display > Personalize.

Table 2-5 Custom parameters

Parameter

Description

Setting

Transparenc

Specifies the transparency of the

background photograph of the menu

screen.

The default value is 15%.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

2 Installation and Initial Configuration

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

If you set the parameter to Opaque, no

background photograph is displayed on

the menu screen.

If you st this parameter to values other

than Opaque, a background photograph

is displayed behind the menu screen with

a degree of transparency corresponding

to the value chosen.

Display IP

address

Specifies whether to display the local IP

address on the conferencing screen.

This parameter is selected by

default.

Select

conference

control

operation

Specifies the conference controls to

display on the Conference Control

screen.

Display

position

Specifies the display position for the site

name superimposed on the local video.

The default value is Lower

right corner.

Display

duration

Specifies the duration to display the site

name.

The default value is Always

display.

Display time

and zone

Specifies whether to superimpose the

time zone and time on the video of your

site after your site joins a conference.

This parameter is deselected by

default.

Font color

Specifies the color in which the site

name is displayed.

The default color is white.

Font size

Specifies the font size for the site name

display.

The default value is Medium.

Font Type

Specifies the typeface for the site name.

This parameter is available only when

Language is set to 中文(简体).

The default value is Boldface.

Bold

Specifies whether the site name is

displayed in bold.

This parameter is deselected by

default.

Set the

horizontal

offset

Fine-tunes the site name's location

leftward and rightward on the video.

Value range: 0-96.

The default value is 48.

Set the

vertical

offset

Fine-tunes the site name's location

upward and downward on the video.

Value range: 0-96.

The default value is 48.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

3 Network

About This Chapter

With network settings configured correctly, your TE30 can properly communicate with other

network devices.

3.1 Setting IP Parameters

To use your TE30 on an IP network to implement video communication, correctly set IP

parameters, which include DNS server address, network interface mode, and gateway address.

3.2 Setting H.323 Parameters

When an H.323 network gatekeeper (GK) is used on your videoconferencing system, set the

H.323 parameters.

3.3 Setting SIP Parameters

To prepare your TE30 for video communication using SIP, set SIP parameters, which includes

whether to register with a SIP server.

3.4 Setting Wi-Fi Parameters

To use your TE30 to implement video communication over a Wi-Fi network, configure the

Wi-Fi settings.

3.5 Setting QoS Parameters

The quality of service (QoS) settings determine the mode for processing IP data packets in a

conference.

3.6 Setting Firewall Parameters

With the firewall settings correctly configured, video conferences held using your TE30 are

secure.

3.7 Setting Network Diagnostics Parameters

Correct settings on the ports used for diagnostics enable you to use a network diagnostics tool

to diagnose your TE30 using the ports.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

3.1 Setting IP Parameters

To use your TE30 on an IP network to implement video communication, correctly set IP

parameters, which include DNS server address, network interface mode, and gateway address.

Procedure

Step 1 Choose Advanced Settings > Settings > Network > IP > IP. Set the IP parameters by

referring to Table 3-1.

Table 3-1 IP parameters

Parameter

Description

Setting

IPv6

Specifies whether IPv6 is used. If you

use IPv6, you must also set Connection

type, Local IP address, Subnet prefix

length, and Gateway address.

This parameter is deselected by

default.

DNS server

address

Specifies the IP address of the active

Domain Name System (DNS) server.

After you set this parameter, domain

names can be used as the addresses of

network gatekeeper (GK) and Session

Initiation Protocol (SIP) servers. The

DNS server will translate the domain

names into the IP addresses of the GK

and SIP servers.

Example: 202.98.192.67

Alternate

DNS server

IP address

Specifies the IP address of the standby

DNS server. The standby DNS server is

used when the active DNS server is

unavailable or responds slowly.

Example: 202.98.198.167

Network

interface

mode

Specifies the working mode for the

network ports on your TE30.

 Auto detection: When accessing the

network, your TE30 automatically

negotiates with a remote network

device to determine the optimal work

mode.

 10 Mbps and half duplex: The data

transmission rate is 10 Mbit/s, and

data cannot be sent and received at

the same time.

 10 Mbps and full duplex: The data

transmission rate is 10 Mbit/s, and

data can be sent and received at the

same time.

 100 Mbps and half duplex: The data

transmission rate is 100 Mbit/s, and

data cannot be sent and received at

the same time.

 100 Mbps and full duplex: The data

The default value is Auto

detection.

NOTE

If the remote network device you

wish to communicate with has its

network interface mode set to 10

Mbps and full duplex or 100

Mbps and full duplex, set this

parameter to be the same as the

remote network interface mode.

Otherwise, communication will

fail.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

transmission rate is 100 Mbit/s, and

data can be sent and received at the

same time.

PPPoE

Specifies whether your TE30 accesses

broadband networks using dial-up

connections.

NOTE

If you set this parameter to Enable, you must

also set Dialing mode, User name, and

Password.

The default value is Disable.

Dialing

mode

Specifies the dial-up connection mode.

The dial-up process complies with the

Point-to-Point Protocol over Ethernet

(PPPoE) protocol. To use a dial-up

connection, in User name and

Password, enter the user name and

password that are provided by your

broadband access service provider.

 Auto: When your TE30 starts, it

automatically sets up a dial-up

connection over the IP network. If the

dial-up service is not free of charge,

charging starts when the dial-up

connection is established.

 Manual: Your TE30 uses the dial-up

program to access the network.

Choose Advanced Settings >

Utilities > PPPoE Dialing >

Connect and set up a PPPoE dial-up

connection.

The default value is Auto.

Connection

type

Specifies the mode for your TE30 to

obtain an IP address.

 Static IP: The network administrator

assigns an IP address to your TE30. If

you select this option, you must also

set Local IP address, Subnet mask,

and Gateway address.

 Dynamic IP: When a DHCP server is

available on the network, your TE30

automatically obtains an IP address

using the Dynamic Host

Configuration Protocol (DHCP).

The default value is Static IP.

If you have set NMS server,

select Static IP for this

parameter.

Local IP

address

Subnet mask

Specifies the IP address and subnet mask

of your TE30.

Contact the network

administrator.

Examples:

 IPv4 address: 192.168.1.10

 IPv6 address:

2000:0:0:0:200:55:26:1

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Gateway

address

Specifies the gateway address that

corresponds to the IP address of your

TE30.

This parameter is mandatory when

Connection type is set to Static IP.

Contact the network

administrator.

Examples:

 IPv4 address: 192.168.1.1

 IPv6 address:

2000:0:0:0:200:55:0:1

Subnet

prefix length

Specifies the prefix length for the IPv6

address of your TE30.

The default value is 0.

Step 2 Select Save.

----End

3.2 Setting H.323 Parameters

When an H.323 network gatekeeper (GK) is used on your videoconferencing system, set the

H.323 parameters.

Prerequisites

A GK is used on the videoconferencing system.

Background

When a GK is used in the conference system, you can set the site number and name for your

TE30. Other endpoint also registered with the GK can then use the site number or name as

well as the IP address to call your TE30.

A GK is responsible for network bandwidth management, endpoint authentication, and address

translation on the videoconferencing system.

Procedure

Step 1 Choose Advanced Settings > Settings > Network > IP > H.323. Set the H.323 parameters

by referring to Table 3-2.

Table 3-2 H.323 parameters

Parameter

Description

Setting

Enable GK

Specifies whether to register your TE30

with the GK.

 If you select this parameter, the TE30

will register with the GK after being

started. After the TE30 successfully

registers with the GK, it can call

endpoints defined in the address

This parameter is deselected by

default.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

book by their IP addresses, numbers,

and names.

 If you do not select this parameter,

the TE30 will not register with the

GK. In this case, the TE30 can call

other endpoints by their IP addresses

only.

registration

mode

Specifies the mode for registering your

TE30 with a GK.

 Auto: Your TE30 automatically

registers with an available GK on the

network and obtains the GK address.

 Manual: You must set GK address,

which specifies the GK with which

you want your TE30 to register.

The default value is Auto.

GK address

Specifies the IP address of the server

where the desired GK is installed.

This parameter is mandatory when GK

registration mode is set to Manual.

Example: 192.168.1.10

Site number

Specifies the site number for your TE30.

If your TE30 registers with a GK,

endpoints that also register with GKs

can dial this site number to call your

TE30.

The site number can contain

only digits.

Example: 12345

H.323 ID

Specifies the name by which a GK

identifies your TE30 after your TE30

registers with the GK.

The names consist of digits,

letters, Chinese characters, and

special characters such as @

# %.

Example: ab3@Joe

Authenticati

on user name

Specifies the user name used for H.323

authentication.

Obtain the user name from your

network service provider.

Ensure that this user name is

the same as that predefined on

the GK.

Password

Specifies the password your TE30 uses

to register with a GK. The GK uses this

password to authenticate your TE30.

Obtain the password from your

network service provider.

Ensure that this password is the

same as that predefined on the

Huawei GK

Specifies whether your TE30 uses a

Huawei GK.

If the Huawei GK is disabled, some

functions, such as Conference Control,

are unavailable on your TE30.

This parameter is selected by

default.

Select this parameter when a

Huawei GK is used.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

HTTPS

mode

Specifies whether to upload information

about conferences initiated from your

TE30 in HTTPS encryption mode.

 This parameter is available when

Huawei GK is selected.

 If you do not select this parameter,

the TE30 will use the Transfer

Control Protocol (TCP) to upload

conference information, which may

be insecure.

This parameter is selected by

default.

To improve communication

security, select this parameter.

Multipoint

conference

authenticatio

Specifies whether a certificate for

authentication is required to initiate a

SiteCall conference. For details about

how to import a certificate, see 11.4.8

Importing a Certificate.

This parameter is available only when

HTTPS mode is selected.

This parameter is deselected by

default.

To improve communication

security, select this parameter.

Use VoIP

gateway

VoIP

gateway

address

Specifies whether to use a VoIP gateway

and the address of the VoIP gateway. If

you set these two parameters, your TE30

can place calls to PSTN endpoints

connected to the VoIP gateway.

If you select Use VoIP gateway, you

must also set VoIP gateway address.

This parameter is deselected by

default.

Step 2 Select Save.

----End

3.3 Setting SIP Parameters

To prepare your TE30 for video communication using SIP, set SIP parameters, which includes

whether to register with a SIP server.

Prerequisites

All involved parties in the conference support SIP.

Procedure

Step 1 Choose Advanced Settings > Settings > Network > IP > SIP. Set the SIP parameters by

referring to Table 3-3.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 3-3 SIP parameters

Parameter

Description

Setting

with server

Specifies whether to register your TE30

with a SIP server.

 If you select this parameter and the

TE30 successfully registers with the

SIP server, the TE30 can call

endpoints defined in the address book

by their IP addresses, numbers, and

names.

 If you dot not select this parameter,

the TE30 will not register with any

SIP server and can call other

endpoints by their IP addresses only.

NOTE

If you select this parameter, you must also set

Server address, Conference service

number, Site number, User name, and

Password.

This parameter is deselected by

default.

Server

address

Specifies the IP address or domain name

of the SIP server with which you want

your TE30 to register.

Example: 192.168.1.10

Conference

service

number

Specifies the conference service number

for your TE30 to initiate conferences

over an IP multimedia subsystem (IMS)

network.

Set this parameter to the conference

service number obtained from the

administrator of the IMS network.

NOTE

Born of the standard IP, the IP Multimedia

Subsystem (IMS) uses VoIP applications

based on the 3rd Generation Partnership

Project (3GPP) SIP to provide fixed and

mobile multimedia services for operators.

Integrating MCUs can enhance the

functionality of the Huawei IMS HD

videoconferencing solution.

No default value is set for this

parameter.

Enable

proxy server

Specifies whether to enable the proxy

server. If you set Server address to the

SIP server domain name, select this

parameter.

This parameter is deselected by

default.

Proxy server

address

Specifies the address of the proxy server.

If you set Server address to the SIP

server domain name, set this parameter

to the IP address bound to that domain

name.

Example: 192.168.1.10

Site number

Specifies the site number for your TE30.

If your TE30 registers with a SIP server,

The site number can contain

only digits.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

endpoints that also register with the SIP

server can dial this site number to call

your TE30.

Example: 12345

User name

Password

Specifies the name by which the SIP

server identifies your TE30 after it

registers with the SIP server.

The value can consist of

numbers, letters, Chinese

characters, and special symbols

such as @ # %.

Example: ab3@Joe

Server type

Specifies the SIP server type.

 OCS: Select this option if your TE30

registers with the Microsoft Office

Communications Server (OCS) or

Microsoft Lync Server.

 CISCO VCS: Select this option if

your TE30 registers with the Cisco

TelePresence Video Communication

Server (VCS).

 Standard: Select this option if your

TE30 registers with other SIP servers.

The default value is Standard.

Transmissio

n type

Specifies the protocol used for SIP

signaling transmission.

 TCP: Use the Transmission Control

Protocol (TCP) to implement

transmission reliability.

 UDP: Use the User Datagram

Protocol (UDP) to implement

transmission with reduced latency.

 TLS: Use Transport Layer Security

(TLS) to implement transmission

security. If you select this option, you

must import a certificate when your

endpoint registers with a SIP server.

For details, see 11.4.8 Importing a

Certificate.

The default value is UDP.

Video

request

handling

Specifies how your TE30 handles video

requests from a remote endpoint during a

point-to-point SIP audio call or

multipoint conference.

 Accept automatically: Your TE30

automatically accepts video requests

from the remote endpoint.

 Reject automatically: Your TE30

automatically rejects video requests

from the remote endpoint.

 Manual: Your TE30 prompts you to

accept video requests from the remote

endpoint.

The default value is Manual.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 2 Select Save.

----End

3.4 Setting Wi-Fi Parameters

To use your TE30 to implement video communication over a Wi-Fi network, configure the

Wi-Fi settings.

Setting Wi-Fi Client Parameters

After the Wi-Fi client is enabled, your TE30 functions as a Wi-Fi client and access a Wi-Fi

network after connecting to a wireless router.

Step 1 Choose Advanced Settings > Settings > Network > Wi-Fi > Wi-Fi Client and enable the

Wi-Fi client.

Your TE30 automatically scans for available wireless routers and lists the found wireless

routers under Wireless access point.

If you need to set a static IP address for your TE30, go to Step 2. Otherwise, go to Step 4.

Step 2 Select Advanced Settings. On the Advanced Wireless Settings screen, set IP parameters by

referring to 3.1 Setting IP Parameters.

Step 3 Select Save.

Step 4 Select Scan.

Your TE30 automatically scans for available wireless routers and lists the found wireless

routers under Wireless access point.

Step 5 Under Wireless access point, select the wireless router to connect to.

Step 6 Press on the remote control. When prompted, enter the security key or password and

select Connect.

When the TE30 is connected to one of the available routers, the status of that router will then

change to .

----End

Setting Wi-Fi Hotspot Parameters

When the Wi-Fi hotspot is enabled, other devices can access a Wi-Fi network by connecting

to the TE30.

Step 1 Choose Advanced Settings > Settings > Network > Wi-Fi > Wi-Fi Hotspot and enable the

Wi-Fi hotspot.

Step 2 Select Advanced Settings. On the Advanced Wireless Settings screen, set the advanced

wireless network parameters by referring to Table 3-4.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 3-4 Advanced wireless network parameters

Parameter

Description

Setting

SSID

Number

Specifies the name for your endpoint's

Wi-Fi network.

This parameter is mandatory.

The value is a string of 31

characters or less, consisting of

digits, letters, Chinese

characters, and special

symbols, such as @ # %.

Channel

Specifies the channel to transmit data

through Wi-Fi signals.

If you select AUTO, your TE30

automatically selects the optimal

channel.

The default value is AUTO.

Retain the default value.

Protocol

Specifies the standard used on the Wi-Fi

network.

 802.11b: This standard works in the

2.4 GHz band and delivers a

maximum transmission rate of 300

Mbit/s.

 802.11g: This standard works in the

2.4 GHz band and delivers a

maximum transmission rate of 54

Mbit/s.

 802.11n: This standard works in the

2.4 GHz band and delivers a

maximum transmission rate of 300

Mbit/s.

 802.11b/g/n: The 802.11b, 802.11g,

and 802.11n are all supported.

The default value is

802.11b/g/n.

Identity

authenticatio

n mode

Encryption

mode

Specifies the identity authentication

mode used on the Wi-Fi network.

 OPEN: If you select this option, the

value available for Encryption mode

are NONE and WEP.

 SHARE: If you select this option, the

values available for Encryption

mode is WEP.

 WPA-PSK: If you select this option,

the values available for Encryption

mode are TKIP and AES.

 WPA2-PSK: If you select this

option, the values available for

Encryption mode are TKIP and

AES.

Default values:

 The default value of

Identity authentication

mode is OPEN.

 The default value of

Encryption mode is

NONE.

NOTE

When the TE30 is connected to a

VPM220, you must set Identity

authentication mode to

WPA-PSK or WPA2-PSK.

Password

Specifies the password used by other

devices to connect to your TE30.

The required password types

vary depending on your

settings of Encryption mode.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

If you set Encryption mode to

NONE, the Wi-Fi network

provided by your TE30 is open

to everyone.

Local IP

address

Subnet mask

Specifies the IP address and subnet mask

of your TE30.

Examples:

 Local IP address:

192.168.1.10

 Subnet mask:

255.255.255.0

DHCP

Specifies whether your endpoint assigns

IP addresses to devices connected to it.

If you select this parameter, you must

also set Start IP address and End IP

address.

This parameter is deselected by

default.

Start IP

address

End IP

address

Specifies the IP address segment for the

devices connected to your TE30.

Examples:

 Start IP address:

192.168.1.10

 End IP address:

192.168.1.157

Step 3 Select Save.

Under Connected devices, you can view the MAC and IP addresses of all devices connected

to your TE30.

----End

3.5 Setting QoS Parameters

The quality of service (QoS) settings determine the mode for processing IP data packets in a

conference.

Procedure

Step 1 Choose Advanced Settings > Settings > Security > QoS. Set the QoS parameters by

referring to Table 3-5.

Table 3-5 QoS parameters

Parameter

Description

Setting

QoS type

Specifies the QoS type. Available values

are Priority and DiffServ.

 Priority: If you select this option,

you must also set IP priority and

Service type.

The default value is Priority.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

 DiffServ: If you select this option,

you must also set DSCP. DSCP

stands for Differentiated Services

Code Point.

IP priority

Specifies the priority that a network

device gives to forwarding the data

packets sent by your TE30. A larger

value indicates a higher priority.

Value range: 0-7

The default value is 7.

Service type

Specifies how the data packets sent and

received by your TE30 are processed on

the network. Five values are available:

 Normal: The network devices

transmit the data packets without

special processing.

 Minimum delay: The data packets

are transmitted at the highest rate

with the minimum delay.

 Maximum throughput: A large

number of data packets can be

transmitted on the network.

 Highest reliability: The data packets

can be transmitted to remote sites

completely and correctly.

 Minimum cost: The network devices

transmit data packets of the same

traffic at lower costs.

The default value is Minimum

delay.

DSCP audio

DSCP video

DSCP data

DSCP

signaling

Specifies the service level of data

packets sent by your TE30 during

transmission.

A larger value indicates a higher service

level.

Value range: 0-63

The default value is 63.

Network

jitter

Adjusts network jitter settings to address:

 Lip synchronization problems during

conferences

 Choppy audio problems, by

increasing the network jitter value.

Value range: 0 ms to 1000 ms

The default value is 0ms.

Lip sync.

Fine-tunes network jitter settings if a

slight lip synchronization problem

persists after the network jitter settings

are adjusted.

Value range: 0 ms to 300 ms

The default value is 0ms.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

3.6 Setting Firewall Parameters

With the firewall settings correctly configured, video conferences held using your TE30 are

secure.

Background

The firewall protects your IP network by separating the internal and external network

communication data.

With Network Address Translation (NAT) technology, a device on a local area network (LAN)

is allocated with a dedicated internal IP address and uses an external IP address to

communicate with external devices. If your LAN uses NAT technology, set the IP address of

the NAT wide area network (WAN) on your TE30.

Procedure

Step 1 Choose Advanced Settings > Settings > Network > Firewall. Set the firewall parameters by

referring to Table 3-6.

Table 3-6 Firewall parameters

Parameter

Description

Setting

Enable

H.460

Specifies whether to use H.460 for

traversal between public and private

networks after your TE30 is recognized

as a private network endpoint.

This parameter is deselected by

default.

Use NAT

Specifies whether NAT is enabled for

traversal between public and private

networks. An endpoint installed on a

private network is considered as a public

network endpoint after NAT is enabled

on the endpoint. Even if you then enable

H.460 on the endpoint, it is still

considered as a public network endpoint,

and H.460 is not used.

This parameter is deselected by

default.

NAT

address

Specifies the public IP address for your

TE30. This parameter is required after

you select Use NAT.

No default value is set for this

parameter.

H.323 call

port

Specifies the port used by a remote site

to receive and send RAS signaling

during communication with the local

site.

The default value is 1720.

RAS source

port

Specifies the port used by the local site

to receive and send Registration,

Admission and Status (RAS) signaling

during communication with remote sites.

The default value is 1719.

RAS

destination

port

Specifies the port used by a remote site

to receive and send RAS signaling

during communication with the local

The default value is 1719.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

site.

Local listen

port

Specifies the local SIP listening port.

The default value is 5060.

Server listen

port

Specifies the listening port in the SIP

server with which your TE30 registers.

The default value is 5060.

SIP call port

Specifies the port used by your TE30 to

send SIP signaling during

communication with remote sites.

The default value is 5060.

Local SIP

TLS listen

port

Specifies the local SIP listening port

when Transmission type is set to TLS.

The default value is 5061.

NOTE

For details about how to set

Transmission type, see 3.3

Setting SIP Parameters.

SIP server

TLS listen

port

Specifies the listening port in the SIP

server with which your TE30 registers

when Transmission type is set to TLS.

The default value is 5061.

SIP TLS call

port

Specifies the port used by your TE30 to

send SIP signaling during

communication with remote sites when

Transmission type is set to TLS.

The default value is 5061.

Port settings

 Normal: No port number can be

changed.

 Port convergence: The port numbers

used in H.323 converge. Specifically,

signals of different formats use the

same port number. This efficiently

saves port resources.

 Same port send/receive: Your TE30

sends and receives data streams

through the same port.

The default value is Same port

send/receive.

Audio port

Specifies the port used by your TE30 to

receive audio packets during

communication with remote sites.

The default value is 10002.

Video port

Specifies the port used by your TE30 to

receive video packets during

communication with remote sites.

The default value is 10004.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

3 Network

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

3.7 Setting Network Diagnostics Parameters

Correct settings on the ports used for diagnostics enable you to use a network diagnostics tool

to diagnose your TE30 using the ports.

Procedure

Step 1 Choose Advanced Settings > Settings > Network > Diagnostics. Set the network

diagnostics parameters by referring to Table 3-7.y

Table 3-7 Network diagnostics parameters

Parameter

Description

Setting

Network

diagnostics

Specifies whether to enable the H.323

call port, RAS ports, and SIP call port to

be used for network diagnostics. If you

select this parameter, you must also set

H.323 call port, RAS source port, RAS

destination port, and SIP call port.

This parameter is deselected by

default.

H.323 call

port

Specifies the port the network

diagnostics tool uses to receive and send

call signaling during communication

with your TE30.

The default value is 1820.

RAS source

port

Specifies the port your TE30 uses to

receive and send RAS signaling during

communication with the network

diagnostics tool.

The default value is 1819.

RAS

destination

port

Specifies the port the network

diagnostics tool uses to receive and send

RAS signaling during communication

with your TE30.

The default value is 1819.

SIP call port

Specifies the port your TE30 uses to

send SIP signaling during

communication with the network

diagnostics tool.

The default value is 5160.

Test network

after exiting

conference

Specifies whether to perform the ping

operation after your TE30 exits a

conference. Ping results are recorded in a

log.

The default value is Enable.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

4 Display and Camera

About This Chapter

Before using the TE30, you need to connect video devices to it and set video parameters.

Video devices include video input devices, such as a camera, DVD player, and computer, and

video output devices, such as displays. To enable your TE30 to deliver HD video quality,

ensure the video input and output devices support 720p or higher resolutions.

4.1 Configuring Video Output

After connecting video cables, set the video output parameters, such as output mode,

resolution, refresh rate, and stretch mode.

4.2 Configuring Video Input

Correct video input settings enable your TE30 to properly display video input from the

built-in camera and VGA IN port.

4.4 Saving and Using Camera Presets

Camera presets are camera positions you stored ahead of time. Each camera preset stores the

pan, tilt, and zoom (PTZ) settings of the camera. You can simply control the camera by

switching the camera between the camera presets.

4.1 Configuring Video Output

After connecting video cables, set the video output parameters, such as output mode,

resolution, refresh rate, and stretch mode.

Background

Your TE30 has two video output ports: VGA OUT and MAIN OUT HD. The MAIN OUT HD

port connects to the HDMI connector of the integrated cable.

Video is clearer at a higher resolution. Select the video resolution that is the same as the

resolution of the display connected to your TE30.

Table 4-1 lists the resolutions supported by the video output ports in each output mode.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 4-1 Available video resolutions in each output mode

Output Mode

Video Resolution

VGA OUT

VGA

800 x 600 pixels, 1024 x 768 pixels, 1280 x 1024 pixels, 720p, 1080p

YPrPb

720p and 1080p

MAIN OUT HD

DVI

1024 x 768 pixels, 1280 x 1024 pixels, 720p, and 1080p

HDMI

720p and 1080p

Video is smoother at a higher refresh rate. Select the refresh rate that is the same as the refresh

rate of the display connected to your TE30. Table 4-2 lists the refresh rates available for each

video resolution.

Table 4-2 Available refresh rates for each resolution

Video

Resolution

Refresh Rate (Hz)

800 x 600

pixels

56, 60, 72, 75, or 85

1024 x 768

pixels

60, 70, 75, or 85

1280 x 1024

pixels

60, 75, or 85

720p

 60, if the output mode is VGA

 50 or 60, if the output mode is DVI, YPrPb, or HDMI

1080p

 60, if the output mode is VGA

 24, 25, 30, 50, or 60, if the output mode is DVI, YPrPb, or HDMI

Procedure

Step 1 Choose Advanced Settings > Settings > Video > Common Settings > Video Output. Set

the video output parameters by referring to Table 4-3.

Table 4-3 Video output parameters in common settings

Parameter

Description

Setting

GUI

Specifies the video output port

for the remote controlled UI.

During a conference, you can

configure your TE30 to display

The default value is MAIN

OUT HD.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

video on one display and the

remote controlled UI on another

display by setting this parameter

to a value different from the

value of MAIN OUT HD.

Caption output

Specifies the video output port

for captions.

NOTE

Settings for this parameter take

effect only when the caption type is

set to T.140.

The default value is MAIN

OUT HD.

Main output

interface

Specifies the main output port.

Only the main output port

supports combined picture

output. For details about the

combined picture function, see

8.4 Adjusting the Screen Layout.

The default value is MAIN

OUT HD.

To ensure video quality, retain

the default value.

Dual-screen

Specifies whether the TE30

displays the video and

presentation on separate displays.

You can enable this function

only when your TE30 is

connected to two displays.

The default value is Disable.

Step 2 Select Save.

Step 3 Choose Advanced Settings > Settings > Video > Video Output. Set the video output

parameters by referring to Table 4-4.

Table 4-4 Video output parameters

Parameter

Description

Setting

Name

Specifies the output port name to help you

identify ports during a conference.

 The default value for

the MAIN OUT HD

port is HDMI OUT.

 The default value for

the VGA OUT port is

VGA OUT.

Output mode

Specifies the format of the video received

by the display.

 VGA: Select this option if you use a

VGA cable to connect the display to the

VGA OUT port on your TE30.

 YPrPb: Select this option if you use a

VGA-YPrPb cable to connect the

display to the VGA OUT port on your

 The default value for

the MAIN OUT HD

port is HDMI.

 The default value for

the VGA OUT port is

VGA.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

TE30.

 HDMI: Select this option if you use an

integrated cable to connect the HDMI

port in the display to the

HD-AI/TV/LAN/POWER port on your

TE30.

 DVI: Select this option if you use an

integrated cable to connect the DVI port

in the display to the

HD-AI/TV/LAN/POWER port on your

TE30.

Video

resolution

Specifies the resolution for each video

output port. The available options vary

depending on your settings of Output

mode. Table 4-1 lists the resolutions

supported by the video output ports in each

output mode.

The default value is

1080p.

Refresh rate

Specifies the video refresh rate. The

available options vary depending on your

settings of Video resolution. Table 4-2

lists the refresh rates available for each

video resolution.

The default value is

60Hz.

Stretch mode

Specifies how to adjust the aspect ratio to

fit the video into the screen.

 Stretch: The aspect ratio is changeable.

 No stretch: The aspect ratio is not

changeable.

 Intelligent stretch: Your TE30 crops

the video to an appropriate size and

stretches the video to full screen with

the original aspect ratio. For example,

to change a wide-screen video to a

narrow-screen video, your TE30 crops

the left and right edges of the

wide-screen video and stretches the

video to full screen.

The default value is

Stretch.

Automatic

layout mode

Specifies the display mode for the

presentation and video.

NOTE

Only the main output port supports this

parameter.

 Full screen: Your TE30 displays the

video or presentation in full screen in

the following priority sequence: remote

presentation, local presentation, remote

video, and local video.

 PiP: The Picture in Picture (PiP)

function is enabled to display the

The default value is Full

screen.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

presentation and video.

 2 panes: The presentation and video are

displayed in two panes.

 3 panes (a) or 3 panes (b): The

presentation and video are displayed in

three panes.

Small window

position

Specifies the position of the PiP window

on the screen.

This parameter is available only when

Automatic layout mode is set to PiP.

NOTE

Only the main output port supports this

parameter.

The default value is

Lower right corner.

Step 4 Select Save.

----End

4.2 Configuring Video Input

Correct video input settings enable your TE30 to properly display video input from the

built-in camera and VGA IN port.

Background

Your TE30 has a built-in camera and cannot be connected to external cameras.

Your TE30 also provides a VGA IN port, which can be connected to a VGA port of a

computer.

Procedure

Step 1 Choose Advanced Settings > Settings > Video > Video Input. Set the video input

parameters by referring to Table 4-5.

Table 4-5 Video input parameters

Parameter

Description

Setting

Name

Specifies the video input port name to

help you identify ports during a

conference.

This name contains 1-64

characters.

Initial

position

Specifies the position of the built-in

camera when you power on the TE30.

 Auto: The camera moves to its initial

position after startup.

 Preset 1: The camera moves to the

The default value is Auto.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

preset after startup.

NOTE

Each camera preset stores the pan, tilt, and

zoom settings of the camera. For details

about how to set presets, see 4.4 Saving and

Using Camera Presets.

Moving

speed

Specifies the movement and zoom speed

for the camera at your site.

 Select Slow for accurate positioning.

 Select Fast for quick positioning.

 Select Medium for medium paced

positioning.

The default value is Medium.

Stretch

mode

Specifies how your TE30 adjusts the

input video based on the video encoding

format.

 Stretch: Stretch the video to full

screen with an unfixed aspect ratio.

 No stretch: Stretch the video to full

screen with a fixed aspect ratio. Black

borders may appear at the upper and

lower part of the display.

 Intelligent stretch: Crop the video to

an appropriate size and stretch the

video to full screen with the original

aspect ratio. For example, to change a

wide-screen video to a narrow-screen

video, your TE30 crops the left and

right edges of the wide-screen video

and stretches the video to full screen.

The default value is No

stretch.

Step 2 Select Save.

----End

You can also specify whether a remote site can control the local camera as follows:

Choose Advanced Settings > Settings > Video > Common Settings > Video Input. Set

Remote control parameters.

4.3 Selecting and Controlling a Camera

Select local and remote video sources and control the local and remote cameras to obtain the

desired view.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

4.3.1 Selecting a Camera

To control a camera, first select the camera.

Background

When the TE30 is not in a conference, you can only select and control the local camera. When

the TE30 is in a conference, you can select and control the local and remote cameras.

Procedure

Step 1 Press on the remote control to switch to the local or remote camera. If multiple local or

remote cameras are available, use the following method to select a specific camera.

Step 2 Press on the remote control and select the desired camera from the list displayed in the

lower right corner.

----End

4.3.2 Adjusting the Focal Length

You can change the magnification of distant objects by adjusting the focal length of the

camera.

Step 1 Select .

Step 2 Select Adjust Focus and adjust the focal length as required.

----End

4.3.3 Controlling a Camera

You can perform pan, tilt, and zoom (PTZ) control over a local or remote camera.

Procedure

Step 1 Press on the remote control.

Step 2 On the camera control screen, perform any of the following:

 Press to switch between local and remote cameras. The text in the upper left corner

indicates the camera that is currently being controlled (local or remote).

 Press navigation keys to turn the camera lens.

 Press to zoom in or to zoom out.

----End

Follow-up Procedure

You can restore a local or remote camera to its default location: On the camera control screen,

press on the remote control and follow the onscreen instructions.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

4 Display and Camera

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

4.4 Saving and Using Camera Presets

Camera presets are camera positions you stored ahead of time. Each camera preset stores the

pan, tilt, and zoom (PTZ) settings of the camera. You can simply control the camera by

switching the camera between the camera presets.

The camera supports PTZ functions, you can creat and save a maximum of 30 camera presets

for the camera. A camera preset remains valid until it is deleted or changed.

Table 4-6 describes the features of camera presets.

Table 4-6 Camera preset features



Number of Camera

Presets

Whether Data Is Lost

After Restart

Local

Remote

Yes

Saving a Camera Preset

A camera preset stores the PTZ settings of the camera.

If you select a number to save a camera preset to and another camera preset is already saved

to that number, the new camera preset replaces the exiting one.

To save a camera preset:

Step 1 Set the camera lens position. For details, see 4.3 Selecting and Controlling a Camera.

Step 2 Select , select Save Preset, select a number, and press on the remote control to

save the camera preset to the selected number.

----End

Moving a Camera to a Preset

If you have saved camera presets to the TE30, you can tap a preset number to apply that

preset to the camera.

To move a selected camera to a camera preset:

Step 1 Select and select Switch Preset.

Step 2 Select a camera preset number and press on the remote control to apply that preset to

the camera.

----End

Deleting a Camera Preset

To delete a camera preset, select the preset number and press on the remote control.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

5 Microphone and Speaker

About This Chapter

While your TE30 provides a built-in microphone, you can connect external microphone arrays

or other audio devices to the TE30 as audio input sources. Before using the TE30, connect the

audio input devices to the TE30 and set audio input parameters correctly.

5.2 Connecting a Speaker

You can connect your TE30 to external speakers for louder audio output and better audio

quality.

5.3 Configuring Audio

Before using your TE30 to join a conference, set the audio parameters to produce the best

possible audio experience.

5.1 Connecting an Audio Input Device

For better sound pickup quality, you can connect a VPM220 microphone array (VPM220 for

short) or VPM220W wireless microphone array (VPM220W for short) to your TE30.

Before connecting any audio input device to your TE30, get to know each audio input port so

that you can make the connections quickly and properly. Table 5-1 describes the audio input

ports.

Table 5-1 Audio input ports

Port

Type

Supported Audio

Feature

LINE IN

3.5 mm audio port

Stereo

HD-AI/TV/LAN/POWER

Proprietary port

Audio picked up by

microphone arrays

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

5.1.1 Connecting a VPM220

The VP220 provides 180° sound pickup and an optimal pickup range of six meters. Use the

10 m proprietary cable provided with the VPM220 to connect the HD-AI connector of the

TE30 integrated cable to the IN port on a VPM220. Once the connection is set up, your TE30

automatically uses the VPM220 instead of its built-in microphone for sound pickup.

The status indicators can quickly provide information about the VPM220 working status.

Table 5-2 describe the status indicators.

Table 5-2 VPM220 status indicators

Indicator Status

VPM220 Status

All red

Microphones in all the three directions

are muted.

All blue

Microphones in all the three directions

are unmuted or working correctly.

All blue and blinking in turn clockwise

 The VPM220 starts properly and is

obtaining an ID.

 The VPM220 is reconnecting to the

TE30.

All off

The VPM220 is in sleep mode.

For more information, see the HUAWEI VPM220 Microphone Array User Guide and

HUAWEI VPM220 Microphone Array Quick Start Guide.

5.1.2 Connecting a VPM220W

After a VPM220W connects to the TE30 over Wi-Fi, the TE30 automatically uses the

VPM220W instead of its built-in microphone for sound pickup.

Prerequisites

The Wi-Fi hotspot is enabled and Wi-Fi parameters are set as follows:

 The encryption mode is set to WPA-PSK or WPA2-PSK.

 DHCP is enabled and Start IP address and End IP address are set correctly.

For details, see Setting Wi-Fi Hotspot Parameters.

Procedure

Step 1 Press the power button at the bottom of the VPM220W to power it on.

The VPM220W automatically scans for available Wi-Fi networks.

 If a VPM220W has been connected to your TE30, the connection between the two is

automatically set up, and you can skip the following steps.

 If the VPM220W is used for the first time or fails to obtain an IP address, proceed to

Step 2 and Step 3.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 2 Touch and hold the button in the center of the VPM220 top surface for 5 seconds.

A confirmation dialog box is displayed.

Step 3 Select Confirm.

The VPM220W sets up a WPS connection with the TE30 and attempts to obtain an IP address.

After the VPM220W obtains an IP address, its indicator is steady blue.

----End

The status indicators can quickly provide information about the VPM220W working status.

Table 5-3 describe the status indicator.

Table 5-3 Indicator status

Indicator Status

VPM220W Status

Microphone indicators all red

Microphones in all the three directions are

muted and working correctly (not in sleep

mode).

Microphone indicators all blue

Microphones in all the three directions are

unmuted and working correctly (not in sleep

mode).

Microphone indicators off

The VPM220 is in sleep mode or powered

off.

Microphone indicators blinking blue in turn

clockwise

The VPM210W starts properly and is

obtaining an IP address.

The VPM220W is reconnecting to the

TE30.

Microphone indicators blinking blue at the

same time

The VPM210W is being upgraded.

Wi-Fi indicator steady red

The Wi-Fi connection is faulty or Wi-FI

signal is weak.

Wi-Fi indicator blinking red

The VPM220W cannot connect to the TE30

over Wi-Fi.

Battery level indicator off

The battery level is normal.

Battery level indicator red

The battery level is lower than 3.65 V.

Battery level indicator blinking red

The battery level is lower than 3.4 V.

Charging status indicator blinking blue

slowly

The VPM220W is being charged.

Charging status indicator steady blue

Charging is complete.

Charging status indicator off

The VPM220W is not placed on the charger

dock.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

For details, see the HUAWEI VPM220W Microphone Array User Guide and HUAWEI

VPM220W Microphone Array Quick Start Guide.

5.1.3 Connecting Other Audio Input Devices

You can connect other audio input devices, such as a computer or mobile phone to the LINE

IN port on your TE30.

5.2 Connecting a Speaker

You can connect your TE30 to external speakers for louder audio output and better audio

quality.

Before you connect a speaker to your TE30, get the know the available audio output ports so

that you can quickly and correctly connect a speaker to the TE30.

Table 5-4 describes the TE30 audio output port.

Table 5-4 Port

Port

Type

Supported Audio

Feature

LINE OUT

3.5 mm audio port

Stereo

Use an audio cable to connect an external speaker to the LINE OUT port on the TE30.

5.3 Configuring Audio

Before using your TE30 to join a conference, set the audio parameters to produce the best

possible audio experience.

Procedure

Step 1 Choose Advanced Settings > Settings > Audio. Set the audio parameters by referring to

Table 5-5 and Table 5-6.

Table 5-5 Audio input parameters

Parameter

Description

Setting

Built-in MIC 1

Built-in MIC 2

LINE IN 1

LINE IN 2

Specify whether to enable MIC or

LINE IN ports. If a port is

disabled, your TE30 will not

receive audio input from the

device connected to that port.

You can use this parameter to

specify audio sources for the left

and right audio channels in stereo

These parameters are selected by

default.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

mode.

MIC 1 and LINE IN 1 ports are

used for the left audio channel

input source, and MIC 2 and LINE

IN 2 are used for the right audio

channel input source.

Gain

Adjusts the volumes for the MIC

1, MIC 2, LINE IN 1, and LINE

IN 2 ports.

Value range: -12 dB to +12 dB

The default value is +0dB.

Volume

indicator

Displays the volumes in real time.

No default value is set for this

parameter.

Microphone

array battery

level

Displays the microphone array

battery level in real time.

No default value is set for this

parameter.

Switch controls

Controls whether audio signals

collected by audio input devices,

excluding the microphone array,

are transmitted to your TE30 when

you turn off the microphone array.

 MIC array only: Your TE30

can receive audio signals

collected by audio input

devices, excluding the

microphone array, when you

turn off the microphone array.

 All audio inputs: Your TE30

cannot receive audio signals

collected by any audio input

devices when you turn off the

microphone array.

To enable your TE30 to receive

audio signals again, do any of the

following:

 Press the button on the

microphone array to turn it on.

 Press the microphone button on

the remote control to turn on

the microphone array only or

all audio input devices,

depending on your settings of

Switch controls.

 On the TE30 web interface,

choose Device Control >

Audio Control and select the

audio input ports you want to

enable.

 On the remote controlled UI,

choose Advanced Settings >

The default value is All audio

inputs.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

5 Microphone and Speaker

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Settings > Audio > Audio

Input and select the audio

input ports you want to enable.

Turn to Mute

Specifies whether to mute the

microphone at your site when the

camera rotates to prevent noises

caused by the rotation.

The default value is Enable.

Table 5-6 Volume and audio effect parameters

Parameter

Description

Setting

Speaker

volume

Adjusts the speaker volume.

Press the navigation keys to move

the slider.

Value range: 0-15

The default value is 15.

Left

Right

Displays the current volumes of

the speaker's left and right audio

channels.

No default value is set for this

parameter.

Alert tone

volume

Adjusts the alert tone volume.

Press the navigation keys to move

the slider.

Value range: 0-3

The default value is 3.

Sound Effect

For details, see Table 8-2.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

6 Conference

About This Chapter

You can create a conference or answer a call to join a conference.

6.1 Answering an Incoming Call and Exiting a Conference

You can specify how your TE30 handles incoming calls. You can also exit a conference

anytime.

6.2 Setting Conference Parameters

Your TE30 is ready for videoconferencing with its default conference settings, but you can

customize the conference settings based on the site requirements.

6.3 Initiating a Conference

Your TE30 provides multiple paths to initiating a conference.

6.4 Sharing a Presentation

With the presentation sharing function, you can connect a VGA input source, such as a

computer and DVD player, to your TE30 and share the VGA input source content with remote

sites while those sites can still view the video of your local site.

6.5 Creating a Favorite Conference

If you need to regularly join certain conferences, you can save those conferences as favorite

conferences. You can then quickly join a favorite conference without having to reset the

conference parameters again.

6.6 Scheduling a Conference

On your TE30, you can schedule a conference to hold the conference at specific time.

6.7 Joining an Authentication Conference

The authentication conference allows you to, if you do not know how many sites are expected

to join the conference, set the number of anonymous sites and hold an authentication

conference. A site can join the authentication conference by calling the conference access

number.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

6.1 Answering an Incoming Call and Exiting a Conference

You can specify how your TE30 handles incoming calls. You can also exit a conference

anytime.

Answering an Incoming Call

Depending on your configuration, your TE30 answers the call automatically or prompts you

to answer the call manually.

 If you set Answer Mode to Answer call automatically and the TE30 is not in a

conference, the TE30 answers the call automatically.

 If you set Answer Mode to Manual, your TE30 prompts you to handle the call. You can

then use the remote control to answer or reject the call.

To set the answer mode, choose Advanced Settings > Settings > Conference > Normal.

Exiting a Conference

When you are in a conference, you can disconnect the local site from the conference to exit it.

Step 1 Press on the remote control.

Step 2 When prompted, select OK.

----End

6.2 Setting Conference Parameters

Your TE30 is ready for videoconferencing with its default conference settings, but you can

customize the conference settings based on the site requirements.

Background

General conference parameters apply to the following conferences:

 Point-to-point conferences initiated by your site

 Multipoint conferences initiated by your site

 Conferences that your site joins by answering the call from a remote site

To initiate an H.239 dual stream conference, set the video and H.239 parameters. To initiate a

single stream conference, just set the video parameters. For details about the H.239 dual

stream mode, see 6.4 Sharing a Presentation.

Configuring General Conference Parameters

Step 1 Choose Advanced Settings > Settings > Conference > Normal. Set the general conference

parameters by referring to Table 6-1.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 6-1 General conference parameters

Parameter

Description

Setting

Answer Mode

Specifies how your TE30 handles

incoming calls.

 Manual: Your TE30 prompts

you to handle a call when the

call comes in.

 Answer call automatically:

Your TE30 automatically

answers incoming calls when

not being used in a conference.

The default value is Manual.

Open do not

disturb right

Specifies whether the

do-not-disturb function is available

to all users.

If this function is enabled,

common users can, under

Advanced Settings > Utilities,

enable or disable the

do-not-disturb function, which

prevents you from being disturbed

by incoming calls.

This parameter is selected by

default.

Mute local

audio for

answered calls

Specifies whether the TE30 turns

off all sounds generated at your

site when your TE30 joins a

conference. If you enable this

parameter, no remote site can hear

your site.

This parameter is deselected by

default.

Call parameter

configuration

Specifies whether to display a

dialog box for setting the call type

and rate when you initiate a

point-to-point call. If you do not

select this parameter, your TE30

uses the default call type and rate.

This parameter is deselected by

default.

Site called

during startup

Specifies the site to be called

automatically after the startup of

your TE30.

 None: The TE30 does not call

any sites after the startup.

 Select site from address book:

The TE30 displays the address

book screen, from which you

can specify the site to be called

automatically after the startup

of your TE30.

The default value is None.

Wi-Fi network

preferred

Specifies whether to prioritize a

Wi-Fi network when both wireless

and wired networks are available.

This parameter is available only

This parameter is deselected by

default.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

when Wi-Fi is enabled. For details,

see 3.4 Setting Wi-Fi Parameters.

Call times

Specifies the maximum number of

attempts your TE30 calls a

specified site after startup.

The default value is 1.

The maximum value is 10.

If you set this parameter to 0, your

TE30 does not call the specified

site after startup.

Default call

bandwidth

Specifies the default data

transmission rate for your TE30.

NOTE

If this parameter is set incorrectly, the

video quality will be affected, or the

call might even fail to be set up.

The default value is 1920kbps.

Step 2 Select Save.

----End

Setting Advanced Conference Parameters

Step 1 Choose Advanced Settings > Settings > Conference > Advanced. Set the advanced

conference parameters by referring to Table 6-2.

Table 6-2 Advanced conference parameters

Parameter

Description

Setting

Audio protocol

Specifies the audio protocol the

TE30 uses to encode audio.

The default value is Auto.

Audio and

video protocols

Specifies the audio and video

protocol capability of your TE30.

Using the audio or video protocol

that you select, your TE30

negotiates the audio or video

capability with a remote endpoint

to set up a call.

If you do not select a audio or

video protocol under Audio and

Video Protocols, you cannot

select that protocol for Video

protocol, H.239 video protocol,

or Audio protocol.

All protocols are selected by

default.

Video protocol

Specifies the video protocol the

TE30 uses to encode video.

During a non-multi-stream

conference, the video protocol is

the video protocol the TE30 uses

The default value is Auto.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

at your site.

 If you select Auto, Video

resolution is available.

 If you do not select Auto, you

must also set Video resolution

and Video frame rate.

Video

resolution

Specifies the video format. The

available options vary depending

on your settings of Video

protocol.

When Video protocol is set to

Auto, set this parameter to either

of the following:

 Smooth: Your TE30 uses a

high frame rate to ensure

smooth video.

 Sharp: Your TE30 uses a high

video resolution to ensure clear

video.

The default value is Auto.

Video frame

rate

Specifies the frame rate used

during video encoding.

Video is smoother at a higher

refresh rate. Video at a lower

frame rate is clearer.

The default value is Auto.

It is recommended that you retain

the default value.

Video

resolution

Specifies the video resolution.

 Smooth: Your TE30 uses a

high frame rate to ensure

smooth video.

 Sharp: Your TE30 uses a high

video resolution to ensure clear

video.

The default value is Smooth.

Prevent little

packet loss

Specifies whether to prevent little

packet loss to avoid artifacts.

This parameter is deselected by

default.

If the participant endpoints are on

the same private network, select

this parameter.

Enable H.239

Specifies whether you can share

presentations during conferences.

NOTE

You can set H.239 video protocol, ,

H.239 video bandwidth typeH.239

video resolutionH.239 video

bandwidth(%)Presentation

plug-and-share.

This parameter is selected by

default.

H.239 video

protocol

Specifies the video protocol your

TE30 uses to encode presentations.

The default value is Auto.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

 If you select Auto, you must

also set Presentation

resolution.

 If you select Auto, you must

also set H.239 video

resolution.

H.239 video

resolution

Specifies the presentation format.

The available options vary

depending on your settings of

H.239 video protocol.

The default value is Auto.

Presentation

resolution

Specifies the presentation video

resolution.

 Smooth: Your TE30 uses a

high frame rate to ensure

smooth video.

 Sharp: Your TE30 uses a high

video resolution to ensure clear

video.

The default value is Sharp.

H.239 video

bandwidth type

Specifies the mode for setting the

presentation video bandwidth.

 Auto: Your TE30

automatically sets the

presentation video bandwidth

based on the bandwidth

available.

 Manual: You must manually

set H.239 video

bandwidth(%).

The default value is Auto.

H.239 video

bandwidth(%)

Specifies the percentage of the

Call bandwidth presentations can

occupy.

The default value is 50.

Presentation

plug-and-share

Specifies whether your site

automatically shares presentations

with remote sites once

presentation input is detected.

The default value is Disable.

Conference line

type

Specifies the type of line used

during a conference.

If you select Auto and your TE30

has registered with a network

gatekeeper (GK), your TE30

preferentially uses H.323 to

initiate a conference.

The default value is Auto.

Conference

bandwidth

Specifies the transmission

bandwidth for a conference.

If your TE30 accesses an E1

network through an IP line, set this

The default value is Normal.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

parameter to Limited for better

video conference quality.

Dynamic

bandwidth

Specifies whether the TE30

implements the following if the

packet loss rate increases due to

insufficient network bandwidth:

automatically decreases the

conference bandwidth until packet

loss does not occur constantly or

the conference bandwidth is

decreased to 64 kbit/s. If constant

packet loss is detected, the TE30

can dynamically adjust bandwidth

to recover stable conference

quality within 1 minute.

This parameter is deselected by

default.

 When the network is running

within normal parameters, do

not select this parameter.

 When the network is not

running within normal

parameters, do not select this

parameter.

reserved

presentation

bandwidth

Specifies whether to reserve

bandwidth for presentations when

no presentation is being shared.

When this function is enabled,

your TE30 reserves bandwidth for

presentation sharing, instead of

using all of the bandwidth for

video transmission.

The default value is Enable.

Preferred IP

protocol

Specifies the protocol that IP sites

preferentially use.

When Line type is set to Auto for

IP sites, your TE30 uses this

protocol to call the IP sites.

The default value is H.323.

Step 2 Select Save.

----End

6.3 Initiating a Conference

Your TE30 provides multiple paths to initiating a conference.

Your TE30 displays the conferencing screen after its startup. You can also access the

conferencing screen using either of the following methods:

 Press on the remote control.

 Select from the option bar.

From the Call Screen

Perform any of the following:

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 In the text box, enter the name or IP address of the site you wish to call. Then press

or on the remote control.

 From the address book, select the site or group you wish to call. Then press or

on the remote control.

You can configure a Lightweight Directory Access Protocol (LDAP) address book on your TE30. For

details, see 6.8.2 Managing the Network Address Book.

 Select or press and hold on the remote control. Then speak out the name of

the site you wish to call.

 This function only applies to sites defined in the address book.

 If only one entry matches the site name you spoke out, your TE30 calls the site directly. If multiple

entries are available, you must manually select the desired site and place the call.

From the Conference Schedules Screen

You can join an ongoing conference or initiate a favorite conference.

Prerequisites

Your TE30 is registered with a GK, and conference entries are available on the Conference

Schedules screen.

Background

If your TE30 is registered with a GK, you can download the information about scheduled

conferences from the ResourceManager (RM) to the conference list on the TE30. You can

then check the details of the scheduled conferences.

You can also schedule conferences. For details, see 6.6 Scheduling a Conference. The

scheduled conferences are displayed on the Conference Schedules screen.

If the local site exits a multipoint conference and the conference is still ongoing, this

conference will also appear on the Conference Schedules screen, from which you can rejoin

the conference.

Three icons are used to indicate the conference status:

 : indicates that the conference is in progress.

 : indicates that the conference has not yet started.

 : indicates that the conference is a favorite conference.

Procedure

From the Conference Schedules screen, select a favorite or ongoing conference and press

or on the remote control.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

From the Conference History Screen

The conference history contains the records of conferences your TE30 initiated or attended

and sites your TE30 placed calls to or received calls from. You can select a record from the

conference history and initiate the conference.

From the Conference History screen, select a conference and press or on the

remote control to initiate the conference.

Follow-up Procedure

Choose Advanced Settings > Address Book > Conference History. Then perform either of

the following:

 To delete a conference, select next to the conference. To save the sites in a

conference to the address book, select next to the conference.

 To edit a conference, select the conference and press on the remote control.

6.4 Sharing a Presentation

With the presentation sharing function, you can connect a VGA input source, such as a

computer and DVD player, to your TE30 and share the VGA input source content with remote

sites while those sites can still view the video of your local site.

Prerequisites

 The video output port of the presentation source is connected to the TE30 VGA IN port

using a VGA cable.

 H.239 is enabled on your TE30. For details, see section Table 6-2.

Background

During a dual-stream conference using H.239, two independent channels of video streams

(that is, the video and the presentation) can be transmitted.

If Presentation plug-and-share listed in Table 6-2 is set to Enable, your Te30 automatically

shares presentations with remote sites once presentation input is detected.

Procedure

Press on the remote control to share a presentation.

To stop presentation sharing, press on the remote control.

To select the presentation source or stop a presentation, you can also select from the

option bar and choose the desired operation.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

6.5 Creating a Favorite Conference

If you need to regularly join certain conferences, you can save those conferences as favorite

conferences. You can then quickly join a favorite conference without having to reset the

conference parameters again.

Procedure

Step 1 Choose Advanced Settings > Conference Schedules > Conference.

Step 2 Select Create.

Step 3 Select Add Site.

You can add sites using Address Book, Others, or LDAP Address Book.

Step 4 Set the conference parameters on the Options screen by referring to Table 6-3.

Table 6-3 Conference parameters

Parameter

Description

Setting

Rate

Specifies the transmission rate

for the conference.

The default value is 1920kbps.

Continuous presence

Specifies the maximum number

of site videos that can be

viewed simultaneously during

the conference. After

continuous presence is

broadcast, the sites in the

conference can view the videos

of multiple sites simultaneously.

If you select OFF for this

parameter, the conference does

not support continuous

presence.

The default value is OFF.

Anonymous H.323

sites

Anonymous PSTN

sites

Anonymous SIP sites

Specifies the number of H.323,

PSTN, and SIP anonymous sites

that are allowed to join the

conference. Anonymous sites

are the sites whose numbers are

not defined. To allow five

anonymous sites to join the

conference, set the

corresponding parameter to 5.

Not to allow anonymous sites to

join the conference, set the

corresponding parameter to 0.

NOTE

If Conference line type is set to

SIP under conference settings, set

Anonymous SIP sites,

Conference control password,

and SRTP conference.

The default value is 0.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Conference control

password

Specifies the password to the

conference. This password can

be used in the following two

ways:

 The site that wants to chair

the conference to obtain the

chair control rights.

 Anonymous sites to join the

conference if the conference

is an authentication one.

The endpoint alias can contain

up to 32 digits.

H.235 conference

Specifies whether to use H.235

to encrypt media streams.

 Insecure conference: No

data transmitted during the

conference is encrypted.

 Secure media conference:

Media streams are

encrypted.

The default value is Insecure

conference.

SRTP conference

Specifies whether to use SRTP

to encrypt media streams.

 Insecure conference: No

data transmitted during the

conference is encrypted.

 Secure media conference:

Media streams are

encrypted.

The default value is Insecure

conference.

Paying site

Specifies the party that pays for

the conference.

 Local site: The local site

pays for the conference.

 Another site: Another site

pays for the conference. If

you select this option, enter

the user name and password

of the account used to pay

for the conference.

The default value is Local site.

Step 5 Enter a name for the conference and select Save.

----End

You can also perform the following operations on conferences:

 To schedule or initiate immediately a favorite conference, select it and press on the

remote control.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 To modify a favorite conference, select it and press next to the conference.

 To delete a favorite conference from the favorite conference list, select it and press

next to the conference.

6.6 Scheduling a Conference

On your TE30, you can schedule a conference to hold the conference at specific time.

Prerequisites

Ensure that:

 The TE30 is registered with a GK, and the Huawei GK is enabled. For details, see 3.2

Setting H.323 Parameters.

 The TE30 is not in a conference.

Background

Your TE30 supports scheduling of H.323 conferences only.

Procedure

Step 1 Choose Advanced Settings > Conference Schedules > Conference.

Step 2 Schedule a conference using either of the following methods:

 Select a conference from Conference, set Start time and Conference duration (ranging

from 30 minutes to 360 minutes), and select Schedule.

 Select Create. Set site and conference parameters, set Start time and Conference

duration, and select Schedule.

----End

When the conference is scheduled, you can find the conference information or delete the

conference on the Schedule screen.

6.7 Joining an Authentication Conference

The authentication conference allows you to, if you do not know how many sites are expected

to join the conference, set the number of anonymous sites and hold an authentication

conference. A site can join the authentication conference by calling the conference access

number.

Background

Figure 6-1 shows how to join an authentication conference.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Figure 6-1 Procedure for joining an authentication conference

 Setting the number of anonymous sites: Set the number of anonymous sites when

initiating a conference. For details, see Table 6-3.

 Setting the authentication conference password: When initiating the conference, set

Conference control password, which serves as the authentication password.

Anonymous sites must enter this password to join the conference. If the Conference

control password is left blank, anonymous sites can join the conference without

entering any password.

 Obtaining the access number of the authentication conference: You can obtain this

number when requesting chair control rights after the conference starts. Alternatively,

choose Advanced Settings > Diagnostics > Status > Conference to query the access

number. Anonymous sites can ask the chair site for the access number and password of

the authentication conference. Nevertheless, they cannot use their endpoints to call the

chair site because the chair site is already in the conference.

 Joining the authentication conference by anonymous sites: Anonymous PSTN sites can

join the conference by dialing the audio access number and anonymous IP sites can join

the conference by dialing the video access number.

Procedure

Step 1 Check the necessary resource preparations:

 At the chair site: Check that the conference has available anonymous site resources, and

you have obtained the audio or video access number of the conference as well as the

authentication conference password.

 At the local site: Check that the site has been registered with the GK or SIP.

Step 2 Press on the remote control.

Step 3 Enter the access number of the authentication conference.

Step 4 Set the call type and rate.

Select the highest rate supported by your endpoint to increase the chance for successful calls.

Step 5 Select Call.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

If the authentication conference is password-protected, the system plays an interactive voice

response (IVR), prompting you to enter the password. If the conference is not

password-protected, you can join the conference after selecting the desired language.

----End

6.8 Managing the Address Book

The address book stores site information. You can add, edit, and delete site entries.

The address book saves your time as you do not need to enter site information to initiate a

conference and prevents entry of incorrect IP addresses.

You can save sites in the conference history to the address book. To do so, choose Advanced Settings >

Address Book > Conference History and select next to the desired sites.

6.8.1 Managing the Local Address Book

You can add, delete, or edit site information in the local address book.

Select Advanced Settings > Address Book.

Creating a Site

After you create a site, it is saved to the local address book.

Background

The following parameters are important attributes of sites: Name, Number, Rate, Type, and

IP address.

Procedure

Step 1 On the Address Book screen, select All Sites.

Step 2 If no sites are displayed, select Add site. If sites are displayed, select next to any site.

Step 3 In Create Site, name the site you wish to add.

The value can consist of numbers, letters, Chinese characters, and symbols.

Step 4 Set the site parameters by referring to Table 6-4.

Table 6-4 Site parameters

Parameter

Description

Setting

Category

Specifies the conferencing

scenario of the site.

The default value is Ordinary

site.

 Ordinary site: Select this

option for a traditional

videoconferencing site.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

 Telepresence site: Select

this option for a Huawei

telepresence site.

 CT site: Select this option

for a Cisco TelePresence

site.

Type

Specifies the line used for the site

to access the videoconferencing

network.

 If you select IP, your TE30 will

use the protocol set for

Preferred IP protocol to call

the site.

 If you set Category to CT site,

the available value for this

parameter is SIP.

The default value is H.323.

Number

Specifies the site number used to

place calls between sites.

 The IP, E1, T1, 4E1, basic rate

interface (BRI), and H.323

phone site numbers are

allocated by the

videoconferencing service

provider.

 The PSTN site numbers are

telephone numbers.

No default value is set for this

parameter.

IP address

Specifies the IP address of the site.

NOTE

This parameter is unavailable if you

set Category to IP address.

No default value is set for this

parameter.

Rate

Specifies the call rate of the line

selected for the remote endpoint.

The call rates supported vary

depending on the type of the site

you want to call.

The default value is 8Mbps.

Select the highest available

call rate.

URI

Specifies the uniform resource

identifier (URI) of the site, for

example, abcd@huawei.com.

NOTE

This parameter is available only when

Type is set to IP, H.323, or SIP.

No default value is set for this

parameter.

Country/Region

code

Specifies the country or area where

your TE30 is located.

This parameter is required when

Type is set to ISDN or PSTN.

No default value is set for this

parameter.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Area code

Specifies the area code for the site.

Set this parameter based on your

Country/Region code settings.

This parameter is required when

Type is set to ISDN or PSTN.

No default value is set for this

parameter.

Line 1 #1

Line 1 #2

Line 2 #1

Line 2 #2

Line 3 #1

Line 3 #2

Specify the numbers used by your

TE30 to call the site. These

parameters are available only for

ISDN sites. You can set two

numbers for each BRI line.

 When the ISDN site rate is set

to a value ranging from 64

kbit/s to 512 kbit/s, set Line 1

#1 only, because you only need

to dial that number to call the

site.

 If the ISDN site rate is set to 2,

3, 4, 5, or 6 x 64 kbit/s, set the

other required parameters as

well, because you need to dial

the BRI line numbers one by

one to call the site. Line 1 #2

specifies the second number of

the first BRI line.

No default value is set for

these parameters.

Step 5 Select Save.

The new site is listed in Address Book.

----End

Creating a Group

If certain sites regularly join the same conference, you can define these sites as a group.

Step 1 From the Address Book screen, select All Groups.

Step 2 If no groups are displayed, select Add Group. If groups are displayed, select next to

any group.

Step 3 In Create Group, name the group.

Step 4 Select the sites you wish to add to the group.

A selected site has a tick (√) displayed before it and is listed in the group box.

Step 5 Select Save.

The new group is listed in the group list of the Address Book screen.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Modifying, Deleting, and Searching

You can modify, delete, and search for in the address book.

Modifying a Record

Select a site or group, press on the remote control, and modify the site or group settings.

Deleting a Record

Select next to the desired site or group to delete it from the address book.

Searching for a Record

Enter the search criteria in the Search text box, and the displayed query results are filtered in

real time based on what your enter.

For example, after you enter W in the text box, the sites whose names start with W are

displayed in the site list. To perform an exact search for a site, enter the whole name of the

site in the text box.

6.8.2 Managing the Network Address Book

The network address book stores the addresses of the sites in the videoconferencing system.

You can download the network address book and update the local entries in batches.

Network address books can be stored on:

 File Transfer Protocol over SSL (FTPS) or File Transfer Protocol (FTP) server

 LDAP server

Managing the FTPS or FTP Network Address Book

With FTPS or FTP server parameters set, you can use your TE30 to access the server and

download the network address book.

Configuring the FTPS or FTP Network Address Book

Step 1 Choose Advanced Settings > Settings > Network > Network Address Book > Network

Address Book. Set the network address book parameters by referring to Table 6-5.

Table 6-5 Network address book parameters

Parameter

Description

Setting

Enable network

address book

Specifies whether to enable the network

address book. If you enable this function,

set the other parameters described in this

table.

The default value is

Disable.

Synchronize

automatically

Specifies whether your TE30

automatically downloads records from the

network address book to the local address

book.

The default value is

Disable.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

FTPS

Specifies whether to use FTPS to encrypt

data through the SSL and ensure data

integrity.

If FTPS is not used, the TE30 uses FTP,

which is insecure.

This parameter is selected

by default.

To improve communication

security, select this

parameter.

Local records

prevail if

duplicates exist

Specifies whether the following function

is enabled: If some records in the address

book on the FPTS or FTP server already

exist in the local address book, these

records remain unchanged when the local

address book is updated.

The default value is

Disable.

Prompt users

during update

Specifies whether a message is displayed

to prompt you to update the local address

book if the versions of the network and

local address books are different. When

you confirm the update, site information

in the network address book is

downloaded to the local address book.

The default value is

Enable.

Clear local

records during

update

Specifies whether your TE30

automatically clears the local address

book when the local address book is

updated.

The default value is

Disable.

Server address

Specifies the IP address of the server that

stores the network address book.

No default value is set for

this parameter.

File path

Specifies the save path of the network

address book on the server.

No default value is set for

this parameter.

User name

Password

Specify the user name and password used

by your endpoint to access the network

address book.

No default value is set for

this parameter.

Step 2 Select Save.

----End

Downloading the FTPS or FTP Network Address Book

On the Address Book page, select Synchronize automatically. The TE30 then automatically

downloads the network address book after it is powered on.

If you have not selected this function, or if you need to update the network address book again,

you can select Update on the Address Book screen.

The downloaded address book is saved in vCard format. The file name extension is vcf.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Managing the LDAP Network Address Book

With the LDAP directory server parameters set correctly, the TE30 can access the LDAP

server and search sites in the LDAP network address book.

Configuring the LDAP Directory Server

Step 1 Choose Advanced Settings > Settings > Network > Network Address Book > LDAP

Server. Set the LDAP directory server parameters by referring to Table 6-6.

Table 6-6 LDAP directory server parameters

Parameter

Description

Setting

Server address

Specifies the IP address of the LDAP

directory server.

The default value is

127.0.0.1.

Port

Specifies the port used to connect to the

LDAP server.

The default value is 389.

Base DN

(distinguished

name)

Specifies the distinguished name (DN) of

the entry at which a specified search

starts.

No default value is set for

this parameter.

Authentication

type

Specifies the user name and password

used for LDAP server authentication. You

can select between General, Secured,

and Anonymous.

 General: Use the user name and

password for authentication.

 Secured: Perform authentication,

including authentication on digital

certificates, based on the Secure

Sockets Layer (SSL) protocol.

 Anonymous: The LDAP directory

server is accessible to all users.

The default value is

General.

SSL encryption

Specifies whether the SSL protocol is

used to encrypt data streams sent to and

received from the LDAP directory server.

This parameter is

deselected by default.

User name

Password

Specifies the user name and password

used for LDAP directory server

authentication.

The default values are both

admin.

The value can consist of

numbers, letters, Chinese

characters, and special

symbols, such as @ # %.

Domain name

Specifies the domain name used for

LDAP directory server authentication.

No default value is set for

this parameter.

Synchronize

automatically

Specifies whether your TE30 regularly

updates the LDAP Address Book entries

in the local address book.

If you select this parameter, you must also

This parameter is selected

by default.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

6 Conference

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

set Automatic update interval and Local

records prevail if duplicates exist.

Local records

prevail if

duplicates exist

Specifies whether the following function

is enabled: If some records in the address

book on the LDAP server already exist in

the local address book, these records

remain unchanged when the local address

book is updated.

This parameter is

deselected by default.

Automatic

update interval

Specifies the interval for updating the

LDAP Address Book entries in the local

address book.

The default value is 24 h.

Step 2 Select Save.

----End

Searching LDAP Sites

After the LDAP server parameters are set, your TE30 can communicate with the LDAP server

properly. On the Address Book page, you can search for sites stored in the LDAP address

book. Table 6-7 lists the online status icons of the LDAP sites.

Table 6-7 Online status icons

Icon

Description

Available.

Busy.

Offline.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

7 Conference Control

About This Chapter

During a multipoint conference, you can control the video and audio of participant sites using

conference control functions.

A conference can be chaired by only one site. Another site can chair the conference only after

the current chair site releases its chair control rights.

After a site becomes the chair site, the functions to view sites, enable or disable voice

activation, add sites, set continuous presence, release chair control rights, end a conference,

and broadcast sites are available to the site.

7.1 Customizing the Displayed Conference Controls

You can customize the conference controls to be displayed on the Conference control screen

to quickly access those controls.

7.2 Performing Conference Control

On the TE30, you can manage the audio and video of participant sites by performing

conference control operations.

7.1 Customizing the Displayed Conference Controls

You can customize the conference controls to be displayed on the Conference control screen

to quickly access those controls.

Background

The following conference controls are displayed by default: Continuous Presence,

Discussion, Give floor, Voice activation, Add site, Request floor, Enable Chair Control,

Lock conference, and Restore Auto Continuous Presence.

Procedure

Step 1 Choose Advanced Settings > Settings > Display > Personalize > Select conference control

operation. Select the conference controls you wish to display on the Conference control

screen.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 2 Select Save.

----End

7.2 Performing Conference Control

On the TE30, you can manage the audio and video of participant sites by performing

conference control operations.

Non-chair sites have access to only four conference controls: Request chair, Request floor,

View site, and Revoke chair. The chair site has access to all conference controls.

The Revoke chair function is available only to the site that initiates or pays for the conference.

View Site

On the View Site screen, you can view a single site or multiple sites in turn at preset intervals.

During multipoint conferences hosted by standalone MCUs, your TE30 supports multiple continuous

presence views.

The function for viewing sites is different for the chair site and a non-chair site.

 Non-chair sites

The function to view sites is available when no site is being broadcast and no continuous

presence is displayed during a conference.

The non-chair sites can view the sites residing on the local MCU or MCUs of the same

level only.

 Chair site

The chair site can view any of the participant sites in the conference.

The function to view sites is available to the chair site all the time except when the chair

site is broadcasting sites in turn.

Broadcast Site

The chair site can broadcast any of the sites participating in a conference (except for an

audio-only site) or broadcast multiple sites (including the chair site) in turn at preset intervals.

When a site is broadcast, all non-chair sites are forced to view the broadcast site while the

chair site can view any site present at the conference.

To stop broadcasting, perform Stop or Discussion operation.

After the chair site stops site broadcast, all the sites in the conference can view any other site.

The Stop function is available when a site is being broadcast.

Give Floor

Using this function, the chair site can give the floor to a site and mute all the other sites.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

After the chair site gives the floor to a site, the video and sound of the site are broadcast, and

all the sites, except the chair site and the site given the floor, are muted. To give the floor to a

site, access the Give Floor screen, scroll to the site, and press on the remote control.

To take back the floor, select Discussion.

Lock Presentation

During a conference, the chair site can lock the presentation sharing right of a single site or

the entire conference.

Before using this function, ensure that the MCU and service software used along with your TE30

support this function.

 To lock the presentation sharing right of a single site, select that site. After you the chair

locks the presentation sharing right of a site, only the site can share its presentation. To

enable the other sites to share presentations, unlock the presentation sharing right of the

site.

 Locking the presentation sharing right of a conference: After you the chair locks the

presentation of the conference, any site in the conference can share a presentation only

when no other site is doing so.

Sites Requesting Floor

During a conference, after a non-chair requests the floor, the site is added to the floor

requesting site list. The chair site can select a site from the list to give the floor to that site.

The video of that site is then broadcast and the microphones of all the sites, except the chair

site and the site given the floor, are muted.

Once given the floor, the site is removed from the floor requesting site list.

Call Site

You can place a call to a site that is not in the conference. The site joins the conference after

answering the call.

If the conference is charged, the resources of the videoconferencing system and your account balance

determine whether the called site can join the conference.

To call all absent sites included in the conference site list into the conference, select Call All

on the Call Site.

Disconnect Site

The chair site can disconnect a participant site from the conference. The site exits the

conference automatically upon disconnection.

Delete Site

During a conference, the chair site can delete a site that is present in or absent from the

conference.

After being deleted, the site is removed from the site list and not related to the conference any

more. To enable the site to join the conference again, the chair site must add the site to the

conference by performing the Add Site operation.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Mute/Unmute MIC

After you have muted the microphone of a site, the other sites in the conference cannot hear

the site. To enable the site to be heard, unmute the microphone of the site.

Depending on the microphone status of a remote site, you can mute or unmute the remote

microphone after selecting the site:

 : indicates that the microphone of the site is not muted. You can press to mute

the microphone.

 : indicates that the microphone of the site is muted. You can press to unmute the

microphone.

Mute/Unmute Speaker

After you have muted the speaker of a site, the site cannot hear the current conference. To

enable the site to hear the conference, unmute the speaker.

Depending on the speaker status of a remote site, you can mute or unmute the remote speaker

after selecting the site:

 : indicates that the speaker of the site is not muted. You can press to mute the

speaker.

 : indicates that the speaker of the site is muted. You can press to unmute the

speaker.

Request Chair

The conference chair site can use more conference control functions than other sites.

Only non-chair sites can request chair control rights when no chair site exists in a conference.

Audio-only sites cannot request chair control rights.

Request Floor

If a non-chair site wants to speak during a conference, the site can request the floor from the

chair site.

The Request Floor operation is available when a chair site exists in the conference. After a

site requests the floor, the request is submitted to the chair site. The chair site can then

determine whether to give the floor to the site.

 If the chair site gives the floor to the site, the site is broadcast, and all the sites, except

the chair site and the site given the floor, are muted.

 If the chair site does not give the floor to the site, the conference status remains

unchanged.

Continuous Presence

The continuous presence function is used to display the videos of two or more sites on the

same display simultaneously. The number of the sites to be displayed and the layout of the site

videos vary according to continuous presence modes.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

This function is available only when the continuous presence resources have been reserved for the

conference.

To set continuous presence:

Select a pane. From the drop-down list box in the displayed dialog box, select the site whose

video you wish to display in the pane. Then select OK.

If a site already exists in the pane selected, the site will be displaced by the site you newly

select.

To delete all the sites in continuous presence, select Delete All.

Revoke Presentation

The chair site can revoke the presentation sharing right of a site that is sharing its presentation

to stop the site from sharing the presentation.

This function is used by the chair site to revoke the presentation sharing right from a site

during a dual-stream conference when the presentation mode is set to Presentation. The site

stops sharing its presentation after its presentation sharing right is revoked.

Voice Activation

Voice activation is used in discussion mode. When voice activation is enabled, the site with

the loudest voice is displayed to other sites in the conference.

After you enable voice activation and set the sensitivity:

 If the volume of one or multiple sites exceeds the voice activation threshold, the video of

the loudest site is broadcast.

 If the voice activation threshold is not exceeded, the conference status is not changed.

To disable voice activation, select Disable from the Voice Activation drop-down list box.

Release Chair

A non-chair site can request for chair control rights only after the chair site releases the chair

control rights.

Discussion

The chair site can enable discussion to cancel certain ongoing site control or conference

control operations, such as broadcasting sites.

This Discussion function is used to cancel the following operations performed by the chair

site:

 Broadcast site

 Mute Speaker

 Mute Microphone

 Give floor

In discussion mode:

HUAWEI TE30 Videoconferencing Endpoint

User Guide

7 Conference Control

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 Audio: All sites have unmuted microphones, and the sound of all the sites are mixed and

broadcast to every site.

 Video: The video viewed by each site does not change and each site can view any other

site.

Add Site

During a conference, the chair site can add sites to the current conference as required.

If a site is successfully added to the conference, the site becomes a participant in the

conference. You can add a site that is included or not included in the address book.

Revoke Chair

After the chair control rights are revoked, no chair site exists in the conference. Sites in the

conference can then request to chair the conference.

This function is available only to the site that initiates or pays for the conference.

Extend Conference

If a conference is not likely to be complete by the scheduled time, you can extend the

conference using the Extend Conference function.

Before extending a conference, you must ensure that the videoconferencing resources and

your account balance are sufficient. To increase the chances of success, extend the conference

by 30 minutes at most at a time.

End Conference

If a conference is complete before the scheduled time, you can use the End Conference

function to end the conference in advance.

To end a conference, select End Conference or press on the remote control from the

Conference Control screen.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

8 Video and Audio

About This Chapter

During a conference, you can control the video and audio of the sites participating in the

conference.

8.2 Adjusting Audio Effects

You can adjust the audio effects by modifying the settings for the audio input, sound effect,

and volume.

8.3 Adjusting the Local Volume

You can adjust the local speaker volume by pressing or on the remote control.

8.4 Adjusting the Screen Layout

By adjusting the screen layout, you can view multiple videos on the same display.

8.5 Selecting Video Sources

You can specify video input ports for the local video, local presentation, and remote video.

8.6 Hiding the Local Video

During a conference, you can hide the local video if you do not want the video to be seen by

remote sites. After this function is enabled, the local site is displayed as a blue screen at

remote sites.

8.1 Adjusting Video Display Effects

You can adjust the video display effects by modifying the settings for the picture offset,

sampling phase, and other picture parameters.

8.1.1 Adjusting Picture Offset

If you find the displayed video deviates from its normal position, adjust the picture offset.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Background

Picture offset may occur in video input or output, such as the computer desktop when it is

displayed on the display screen. You can adjust the picture offset in this case.

Procedure

Step 1 Choose Advanced Settings > Settings > Video > Image Offset.

Step 2 Select VGA IN or VGA OUT.

Step 3 Select Horizontal offset or Vertical offset and move the slider.

----End

8.1.2 Adjusting the Sampling Phase

When the color of a picture displayed on the display is distorted, adjust the sampling phase.

Background

Color distortion may occur in video input when the video is displayed on the display. That is,

the color seen from the computer monitor is different from the color seen from the monitor

connected to your TE30. In this case, you can set the sampling phase to adjust the color.

Procedure

Step 1 Choose Advanced Settings > Settings > Video > Sampling Phase > VGA IN.

Step 2 Move the slider to adjust the sampling phase.

----End

8.1.3 Setting Video Parameters

On your TE30, you can set its video parameters, including the video mode, noise reduction,

and video resolution. You can view the video result of your settings on the display connected

to your endpoint.

Procedure

Choose Advanced Settings > Settings > Video > Video Parameters. Set the video

parameters by referring to Table 8-1.

Table 8-1 Video parameters

Parameter

Description

Setting

Built-in camera

Picture mode

Specifies the output video

display effect.

 Standard: reproduces video

more faithfully.

The default value is

Standard.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

 Vivid: delivers brighter video

with cooler color.

 Natural: delivers video with

warmer colors.

 User defined: delivers video

with custom settings. After

you select this option, you

can set the following

parameters:

− Aperture: Sharpens video

edges and contours to

preserve the impression of

clarity and fine details.

Over-sharpening will make

video less realistic.

− Saturation: Adjusts the

grayscale of each color. The

higher the saturation, the

brighter a color.

2A mode

Specifies the mode for setting the

exposure and white balance

parameters.

Auto: In this mode, the built-in

camera automatically selects the

optimum exposure and white

balance settings based on the

ambient environment.

Manual: In this mode, you must

manually set the following

exposure and white balance

parameters:

 Brightness gain: adjusts the

video brightness.

 Shutter speed: adjusts the

shutter speed.

 Iris: adjusts the aperture.

 Red gain: adjusts the

brightness of red signals.

 Blue gain: adjusts the

brightness of blue signals.

The default value is Auto.

Noise reduction

Removes noise artifacts from

video. A larger value causes the

video to have less noise but

detail may also be lost.

The default value is Low.

Video resolution

Specifies the video output

resolution for the camera.

The default value is 1080P

60Hz.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

Image inversion

Specifies whether the video input

from the camera is rotated by

180 degrees.

If the video is displayed in an

reverse direction, you can enable

this function.

The default value is Disable.

VGA IN

Brightness

Specifies the video output level

that changes the brightness of the

video displayed on a display.

The brightness increases with the

value.

Value range: 0-100

The default value is 50.

Contrast

Adjusts color levels to facilitate

the distinction between two

colors.

If the contrast is higher, the

difference between the light and

dark extremes of a color is more

distinct.

Value range: 0-1000

The default value is 500.

Saturation

Adjusts the grayscale of each

color.

.The higher the saturation, the

brighter a color.

Value range: 0-100

The default value is 50.

Hue

Adjusts the video color shade.

Value range: 0-360

The default value is 0.

8.1.4 Customizing the Onscreen Status Icons

You can customize the status icons to be displayed on screens.

Packet Loss Rate Icon

Choose Advanced Settings > Settings > Display > Packet Loss Threshold.

By comparing the packet loss rate on the current network with threshold A and threshold B,

the TE30 determines whether to display the packet loss rate icon on the remote controlled UI.

The policy is as follows:

The value range is 0.1% to 100%, and threshold A must be less than threshold B. The default values for

threshold A and threshold B are 1% and 5% respectively.

 If the packet loss rate is less than or equal to threshold A, no packet loss rate icon is

displayed.

 If the packet loss rate is between threshold A and threshold B, is displayed.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 If the packet loss rate is greater than or equal to threshold B, is displayed.

Other Icons

Status icons are displayed on screens if the following condition is met:

 You have set the icon to be displayed on screens as follows:

Choose Advanced Settings > Settings > Display > Icon and select the icons to be

displayed on screens.

 The function that corresponds to the status icon has been enabled or is available.

8.2 Adjusting Audio Effects

You can adjust the audio effects by modifying the settings for the audio input, sound effect,

and volume.

Background

For details about how to adjust the audio input and volume, see 5.3 Configuring Audio. This

section describes how to adjust the sound effect only.

Procedure

Step 1 Choose Advanced Settings > Settings > Audio > Sound Effect. Set the sound effect

parameters by referring to Table 8-2.

Table 8-2 Sound effect parameters

Parameter

Description

Setting

Ringtone

Specifies the ringtone for incoming calls.

The default value is

Default.

Locally output

sound from

AUDIO IN

Specifies whether to allow the audio input

from the LINE IN port to be heard at the local

site.

This parameter is

deselected by default.

AUDIO IN

remote output

Specifies whether to allow the audio input

from the LINE IN port to be heard at remote

sites.

This parameter is

selected by default.

Bass

Middle

Treble

Adjusts the equalizers by moving the sliders.

Value range: -6 dB to

+6 dB

The default value is

+0dB.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

8.3 Adjusting the Local Volume

You can adjust the local speaker volume by pressing or on the remote control.

Press to increase the volume or to decrease the volume. Changing the volume

affects only the sound you hear at your site.

8.4 Adjusting the Screen Layout

By adjusting the screen layout, you can view multiple videos on the same display.

Only the main output port supports combined picture output. For details, see Table 4-4.

To adjust the screen layout, use either of the following methods:

 Press on the remote control to switch between the full screen, Picture in Picture

(PiP), two-pane, and three-pane modes.

 Select from the option bar and select a desired layout from:

− Remote video in full screen

− Local video in full screen

− Combination of the local video, remote video, local presentation, and remote

presentation in PiP, two-pane, or three-pane mode

Figure 8-1 Screen layouts

Besides the six layout icons shown in the preceding figure, you may see the icon for the local

or remote presentation if:

 A presentation source is connected to the local site. In this case, the icon for the local

presentation is displayed.

 The local site receives the presentation shared by a remote site. In this case, the icon for

the remote presentation is displayed.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

The icon for the local or remote presentation disappears once the local presentation source is

disconnected from the TE30 or the sharing of the remote presentation stops.

Before a conference starts, you can set the position of the PiP window on the screen. For

details, see Table 4-4.

8.5 Selecting Video Sources

You can specify video input ports for the local video, local presentation, and remote video.

Selecting the Local Video Source

Step 1 Press on the remote control to switch to the local video.

Step 2 Press on the remote control and, in the lower right corner of the screen, select a video

feed as the local video source.

----End

Selecting the Local Presentation Source

Select from the option bar. Then specify a video feed as the local presentation

source.

Selecting the Remote Video Source

During a conference, you can select to view a remote video source.

Step 1 Press on the remote control to switch to the remote video.

Step 2 Press on the remote control and, in the lower right corner of the screen, select a video

feed as the remote video source.

----End

8.6 Hiding the Local Video

During a conference, you can hide the local video if you do not want the video to be seen by

remote sites. After this function is enabled, the local site is displayed as a blue screen at

remote sites.

Background

The TE30 is in a conference.

Procedure

Step 1 Choose Advanced Settings > Utilities > Hide Video (Off). When prompted, confirm that

you want to enable the function to hide the local video.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

8 Video and Audio

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 2 Select Save.

After the function to hide the local video is enabled, depending on your configuration,

may be displayed in the lower right corner of the video in full screen.

For details about how to set the presence of the preceding icon, see 8.1.4 Customizing the Onscreen

Status Icons.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

9 Captions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

9 Captions

About This Chapter

You can create a caption on your TE30 and, during a conference, share the caption with

remote sites.

Your TE30 supports T.140 and non-T.140 captions. Table 9-1 describes the differences

between these caption types.

Table 9-1 Differences between T.140 and non-T.140 captions

Non-T.140 Caption

T.140 Caption

Superimposed on the video of your site and

sent with the video to remote sites

Not superimposed on the video of your site,

sent to remote sites, and displayed on remote

displays

Can be sent and received by SIP and H.323

endpoints

Can be sent and received by H.323 endpoints

only.

Can be sent and received by all endpoints

Can be sent and received only by endpoints

that support T.140 captions

Can be sent from endpoints in a conference

only

Can be sent from any of the following in a

conference:

 Endpoint used at the chair site

 Endpoint whose built-in MCU is in use

 ResourceManager

NOTE

Endpoint used by either party during a

point-to-point call

9.1 Specifying Caption Settings

Caption settings include the caption font size, color and background.

9.2 Creating a Caption

You can create and preview a caption on your TE30.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

9 Captions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

9.3 Sharing a Caption

After you create a caption, you can share the caption with remote sites.

9.4 Sending an Instant Message

During a conference, you can send instant messages to remote sites.

9.1 Specifying Caption Settings

Caption settings include the caption font size, color and background.

Procedure

Step 1 Choose Advanced Settings > Settings > Display > Caption. Set the caption parameters by

referring to Table 9-2.

Table 9-2 Caption parameters

Parameter

Description

Setting

Font size

Specifies the font size for the banner or

caption.

Default values:

 For banners, the default

value is Largest.

 For middle and bottom

captions, the default

value is Medium.

Backgroun

d color

Specifies the background color of the banner

or caption in any of 64 colors.

Default values:

 For banners, the default

color is red.

 For middle and bottom

captions, the default color

is grey.

Font color

Specifies the foreground color of the banner

or caption in any of 64 colors.

The default color is white.

Effect

Specifies the display effect for the banner or

caption.

Default value:

 For banners, the default

value is Center.

 For middle captions, the

default value is Scroll

upward.

 For bottom captions, the

default value is Scroll

leftward.

Scrolling

speed

Specifies the scroll rate for middle and

bottom captions.

Adjust the rate based on the

preview.

The default value is Fast.

Transparen

Specifies banner or caption transparency.

The default value is Half

HUAWEI TE30 Videoconferencing Endpoint

User Guide

9 Captions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

transparent.

Scrolling

speed

Specifies the percentage of the banner or

bottom caption height to the entire display.

The default value is 10%.

Font Type

Specifies the font type of the caption.

The default value is

Boldface.

Bold

Specifies whether the banner or caption is

displayed in bold.

 For banners, this

parameter is selected by

default.

 For middle and bottom

captions, this parameter

is deselected by default.

Line

spacing

Specifies the vertical spacing between lines

of a middle caption.

The default value is Small.

Sharing

mode

Specifies the type of the caption to be

shared, T.140 or non-T.140. For details

about the differences between T.140 and

non-T.140 captions, see Table 9-1.

The default value is T.140.

Step 2 Select Save.

----End

9.2 Creating a Caption

You can create and preview a caption on your TE30.

Procedure

Step 1 Choose Advanced Settings > Utilities.

The Utilities screen is displayed.

Step 2 Select Middle Caption, Banner, or Bottom Caption.

Step 3 Select New and compose the caption.

----End

After a caption is created, you can preview, send, or edit it.

9.3 Sharing a Caption

After you create a caption, you can share the caption with remote sites.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

9 Captions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Prerequisites

The TE30 is in a conference, and a caption has been created.

Procedure

Step 1 Choose Advanced Settings > Utilities.

The Utilities screen is displayed.

Step 2 Select Middle Caption, Banner, or Bottom Caption.

Step 3 Select a caption or banner and select Send.

----End

9.4 Sending an Instant Message

During a conference, you can send instant messages to remote sites.

Prerequisites

The TE30 is in a conference. Both the sending party and receiving parties support T.140

captions. For details about how to configure T.140 captions, see Table 9-2.

Background

Instant messages are a type of T.140 caption. During a conference, a site can send instant

messages to a desired site.

SIP and audio-only sites do not support instant messages.

Procedure

Step 1 Select .

Step 2 From the displayed Instant Message dialog box, select the site to which you wish to send a

message.

Step 3 Enter the message.

Step 4 Select Send.

----End

The message is sent to the remote sites. When receiving the message, the remote sites can

view or close the message.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

10 Security

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

10 Security

About This Chapter

Your TE30 provides security features and configuration.

10.1 Security Features

Your TE30 provides a variety of security features, including protocol anti-attack measures and

authentication for debug users, web interface users, and web requests.

10.1 Security Features

Your TE30 provides a variety of security features, including protocol anti-attack measures and

authentication for debug users, web interface users, and web requests.

Debug User Authentication

 Your TE30 allows the login with a user name and password using Telnet or Secure Shell

(SSH) for debugging.

Telnet clients use plaintext to communicate with the TE30. By default, the Telnet login

function is disabled. To enable this function, see 10.2.3 Allowing Remote Login.

SSH clients use ciphertext to communicate with the TE30. When the SSH login function

is enabled, a maximum of three concurrent SSH logins are allowed. For details, see

10.2.3 Allowing Remote Login. SSH logins are recommended for users performing

debugging.

 The administrator user name and password for a debug user are both debug. You cannot

change the user name.

 The available debug module services depend on the user level.

Web Interface User Authentication

 Only users with authenticated passwords can log in to the endpoint web interface.

 Configure the endpoint to use the HTTPS to transmit the user name and password to the

server during login authentication.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

10 Security

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Web Request Authentication

 When a user requests to access a specified web page or submits a servlet request, the

TE30 checks that the user's session identifier is valid and that the user is authorized to

perform the operation.

 The server implements the final authentication.

 The server verifies the user-generated data. Before transmitting it to clients, the server

encodes the data in the HyperText Markup Language (HTML) to prevent malicious code

and cross-site scripting attacks.

 Web security software is used to scan the web server and applications to ensure that there

are no high-risk vulnerabilities.

Protocol Anti-Attack Measures

 The communication port matrix is provided in the product documentation. Do not enable

the services and ports not mentioned in the communication port matrix.

The communication port matrix contains the following information:󲶉

− Available ports󲶉Transport layer protocols used by the ports

− Network elements (NEs) that use the ports to communicate with peer NEs

− Application layer protocols used by ports and description of the services at the

application layer

− Information about whether services at the application layer can be disabled

− Authentication modes of the ports󲶉Port functions, such as control traffic and data

traffic

 The Real-time Transport Protocol (RTP) and Transport Layer Security (TLS) are

supported to encrypt voice services.

 Robustness testing tools are used to scan protocols to ensure that there are no high-risk

vulnerabilities.

 By default, the TE30 uses FTPS to encrypt data through the Secure Sockets Layer (SSL)

and ensure data integrity.

10.2 Configuring Security Settings

The security settings on your TE30 includes the settings of the administrator password,

whether to enable encryption, whether to allow remote logins, and upgrade password.

10.2.1 Setting the Administrator Password

With the administrator password set, you must enter it to access the Advanced Settings

screen.

Procedure

Step 1 Choose Advanced Settings > Settings > Secured > Password. Set the administrator

password parameters by referring to Table 10-1.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

10 Security

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 10-1 Administrator password parameters

Parameter

Description

Setting

Current password

New password

Confirm

password

The administrator password contains a

maximum of 32 alphanumeric

characters.

By default, no password is

set.

Step 2 Select Save.

----End

10.2.2 Enabling Encryption

You can enable encryption to improve video communication security.

Background

On an IP network that is neither quality-guaranteed nor secure, encryption can be used to

increase the video communication security. Both parties in communication must support

encryption.

Procedure

Step 1 Choose Advanced Settings > Set > Security > Encryption and select an encryption policy.

 Disable: No stream is encrypted.

 Enable: Streams are forced to be encrypted. If you select this option, your TE30 can

attend encrypted conferences only.

 Maximum interconnectivity: Streams are encrypted only when a call is set up. If the

other party does not support encryption, no stream will be encrypted.

Step 2 Select Save.

----End

10.2.3 Allowing Remote Login

You can specify whether to allow remote login and management using the endpoint web

interface, SSH, or Telnet.

Web-based Login

Step 1 Choose Advanced Settings > Settings > Secured > Web Login. Set the web-based login

parameters by referring to Table 10-2.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

10 Security

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Table 10-2 Web-based login parameters

Parameter

Description

Setting

Web Login

Specifies whether to allow logins

using the endpoint web interface.

If you select this parameter, you

must also set the administrator user

name and password.

This parameter is selected by

default.

Administrator

name

Current

password

New password

Confirm

password

Specify the user name and

password used to log to the

endpoint web interface.

The administrator user name and

password contains a maximum of

128 and 32 alphanumeric

characters respectively. The user

name cannot be left blank and is

case sensitive.

The default values are both admin.

SSL encryption

Specifies whether to use the

Security Socket Layer (SSL)

encryption to improve

transmission security.

When SSL encryption is enabled,

the touch panel must use HHTPS

to connect to the TE30.

When the security requirement of

the data transferred is high, it is

recommended that you select SSL

encryption.

This parameter is selected by

default.

Monitor video

Specifies whether to allow remote

users to log in to the endpoint web

interface to view local and remote

videos and presentations and take

pictures. For details, see 11.4.11

Capturing Photos.

This parameter is deselected by

default.

CAUTION

This function involves privacy

protection. Ensure that its use

complies with local laws and

regulations.

Step 2 Select Save.

----End

SSH and Telnet Login

Step 1 Choose Advanced Settings > Settings > Secured > SSH/Telnet. Set the SSH and Telnet

Table 10-3 SSH and Telnet Login

Parameter

Description

Setting

Telnet Login

Specifies whether to enable Telnet

logins for system log and status

query and other maintenance and

configuration purposes.

This parameter is deselected by

default.

The default Telnet login user name

and passwords are both debug. To

protect against unauthorized

access, change the password at the

HUAWEI TE30 Videoconferencing Endpoint

User Guide

10 Security

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Parameter

Description

Setting

first login.

SSH

Specifies whether to enable SSH,

which improves transmission

security and prevents information

disclosure.

This parameter is selected by

default.

Step 2 Select Save.

----End

10.2.4 Setting the Upgrade Password

You can set the password required to upgrade the TE30 software using the upgrade tool and

web interface.

Step 1 Choose Advanced Settings > Settings > Secured > Upgrade password. Set the upgrade

password parameters by referring to Table 10-4.

Table 10-4 Upgrade password

Parameter

Description

Setting

Upgrade

password

Specifies the password required to

upgrade the terminal software

using the upgrade tool and web

interface.

By default, no password is set.

To ensure device security, change

the password when you first log in

to a string comprising uppercase

and lowercase letters, digits, and

special characters.

Step 2 Select Save.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

11 Web-based Remote Management

About This Chapter

Your TE30 supports remote management using the web interface. From the web interface, you

can set parameters, view the settings, and control the TE30.

The major features of operating the TE30 using the web interface are as follows:

 A computer is used to access the IP network where the TE30 is located.

 When you log in to the TE30 web interface, the TE30 web pages are displayed.

 A maximum of three users can log in to the TE30 web interface simultaneously. The

administrator can configure the system, while common or API users can set only

personal settings.

 The user who uses the remote control to operate the endpoint has a higher level of rights

than the user who logs in to the endpoint using the web interface. The former can grant

the control right to or revoke the control right of the latter.

 You can import and export an address book or configuration file on the web interface.

 You can import license files on the web interface.

 With regard to inputting information in quantity, such as adding sites to the address book,

using the web interface is more convenient than using the remote control.

11.1 Enabling Web-based Login

After web-based login is enabled, you can log in to the TE30 using its web interface.

11.2 Configuring the Web Browser

Before using the web interface for TE30 remote management, configure the web browser on

your computer.

11.3 Logging In to the Endpoint Web Interface

Before using the web interface for TE30 remote management, log in to its web interface.

11.1 Enabling Web-based Login

After web-based login is enabled, you can log in to the TE30 using its web interface.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

The web-based login can be enabled or disabled on the remote controlled UI. For details, see

10.2.3 Allowing Remote Login.

11.2 Configuring the Web Browser

Before using the web interface for TE30 remote management, configure the web browser on

your computer.

Background

The following procedure uses Internet Explorer 8.0 as an example of how to configure a

browser. The method for configuring other browser versions is similar to that for Internet

Explorer 8.0.

Procedure

Step 1 Open Internet Explorer 8.0.

Step 2 Choose Tools > Internet Options and select the Security tab.

Step 3 Select Custom level. Then select Enable for all options under Scripting and Downloads.

Step 4 Select OK.

Step 5 Select Trusted sites and then Sites.

The Trusted sites dialog box is displayed.

Step 6 In the Add this website to the zone text box, enter the IP address of your endpoint. Then

select Add.

Step 7 Select Close.

Step 8 Select the Privacy tab. Then move the slider to Medium.

Step 9 Select OK.

The configuration is complete.

If you choose to skip Step 5 through Step 7, from the menu bar of Internet Explorer, choose Tools >

Pop-up Blocker > Turn Off Pop-up Blocker.

----End

To set Firefox, do the following:

Start the Firefox. On the menu bar, choose Tools > Options. On the Main tab, enable Show

the Downloads window when downloading a file and on the Privacy tab, enable Accept

cookies from sites. Then select OK.

11.3 Logging In to the Endpoint Web Interface

Before using the web interface for TE30 remote management, log in to its web interface.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Procedure

Step 1 Open Internet Explorer.

Step 2 In the address box, enter your TE30 IP address, such as 10.10.10.10.

Step 3 Press Enter.

The login page is displayed.

Step 4 Fill in User name and Password.

 The default user name and password are admin.

Step 5 From the Language drop-down list, select a language.

Step 6 Select Log In.

The home page is displayed, as shown in Figure 11-1.

Figure 11-1 Home page of the web interface

1 Menu bar

2 Expand/Collapse

button

3 Area for displaying the

site name

4 Shortcut bar

5 Desktop icons

6 Area for displaying

logs

7 Area for displaying

messages

8 Status icons

----End

11.4 Getting to Know the Web Interface Functions

The functions provided by your TE30 are reorganized on the web interface so that you can

conveniently use these function using a web browser.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

The following are the functions unique to the web interface:

 Importing and exporting the address book

 Importing and exporting settings

 Importing a license file

 Customizing the shortcut bar and desktop icons

 Site map

 Conference control page, site list, and site template

 Conference controls

 Importing a certificate

 Recording

 Backing up settings

 Capturing photos

11.4.1 Importing and Exporting the Address Book

From the endpoint web interface, you can export the local address book to the local computer

or a server. This export facilitates site information editing. You can also import the modified

address book to the endpoint, after which the records in the address book are displayed on the

address book page.

Background

The exported address book is saved to a file in vCard format. The file name extension is vcf.

For example, you can export records from the address book of endpoint A, modify the records,

and then import these records to the address book of endpoint B.

The exported contacts file may contain personal information. Keep the file in a safe location.

Exporting the Address Book

To export the address book:

Step 1 Log in to the web interface of endpoint A. Choose Address Book > Address Book.

Step 2 Select Export from Local Address Book.

Step 3 Save the records to file A.

----End

Modifying Records in the Address Book

After exporting the address book, you can modify the records wherein.

Use a text editor to open file A. Based on the notes of the parameters in the file, modify file A

so that the file is applicable to endpoint B. Save the modified file as file B.

Importing the Address Book

To import the address book to endpoint B:

Step 1 Log in to the web interface of endpoint B. Choose Address Book > Address Book.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 2 Select Import to Local Address Book and select file B to import.

Step 3 Select Import.

----End

11.4.2 Importing and Exporting Settings

From the endpoint web interface, you can import or export settings. After your endpoint is

restored to its default settings, you can import previously exported settings.

Procedure

Step 1 Log in to the endpoint web interface. Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Select Import/Export Settings.

The Import/Export Settings page is displayed.

Step 3 Select Export Settings to export or Import Settings to import settings.

----End

11.4.3 Importing License Files

Some functions, such as Wi-Fi and recording, on your TE30 require license files.

Prerequisites

You have obtain the latest license files.

Using your contract number and device serial number, you can download license files at

http://enterprise.huawei.com.

Background

Your TE30 can start properly even if no license file is loaded on it or the loaded license file

expires. After the startup, you can set parameters, import license files, upgrade software, or

place calls at a rate of up to 768 kbit/s.

If a license file is updated, the original license file expires. For example, after you purchase an

official license, the trial license will expire.

Procedure

Step 1 Log in to the endpoint web interface. Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import License.

The File Upload dialog box is displayed.

Step 3 Select the license file to be imported and click Import.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Step 4 Click Back when OK is displayed.

The new license file takes effect after the TE30 is restarted.

----End

11.4.4 Customizing Shortcut and Desktop Icons

You can customize the shortcut icons and desktop icons on the web interface so that you can

perform desired operations more conveniently.

Background

The following procedure takes the customization of shortcut icons as an example.

Procedure

Step 1 Log in to the endpoint web interface. Choose System Settings > Display.

Step 2 Click the User defined tab.

Step 3 Click Shortcut Bar Icons.

The Shortcut Bar Icons dialog box is displayed.

Step 4 Add or delete shortcut icons.

Step 5 Click Save.

----End

11.4.5 Accessing the Site Map

The site map can quickly navigates you to a desired page.

To access the site map:

11.4.6 Using the Site List

If there are multiple sites on the address book page, conference-related pages, or other pages,

you can sort the sites based on their properties, such as by name, number, line type, and start

time.

From the site lists on certain pages, you can click a letter range, such as A-E, to display the

sites whose names start with letters within that rangea.

a: If a site name starts with a Chinese character, the initial letter is the first letter of the Pinyin of the

character.

11.4.7 Conference Control Page

The conference control page of the web interface is a user-friendly page on which you can

perform conference control functions, select a site group, and sort the sites.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

If the TE30 is connected to an IMS network and the conference is managed by the portal

provided by the IMS, this section does not apply.

Template Used to View Sites In Turn

You can preset and save a viewing order of sites in a template. Afterward, you can

conveniently view the sites in the order saved in the template without additional

configuration.

To configure a template to view sites in turn:

Step 1 Log in to the endpoint web interface. Obtain the chair control rights and choose Conference >

Conference Control.

The conference control page for the chair site is displayed.

Step 2 Enable View in Turn and set the viewing order of sites.

----End

To view the sites in the order saved in a template, click Use Template and select the desired

template from the drop-down list box.

Site Template

With the site template function, you can easily group sites based on their regions and types. In

this template, the sites are identified by their site names, and you can easily find a site.

To configure a site template:

Step 1 Choose Address Book > Site Template.

The page for defining a site template is displayed.

Step 2 Create a site template, add groups to the template, and add sites to the groups.

Step 3 Click Save.

When being save successfully, a site template is displayed under Template Name.

When one of the sites in the site template is in a conference, the site template name is listed in

the drop-down list box on the Conference Control page.

----End

Video Monitoring

On the conference control page for the chair site, you can view the video and presentation of a

remote site. You can also adjust the sizes of the video and presentation. In this way, you can

monitor the status and video quality of the remote site.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

11.4.8 Importing a Certificate

You can import client, server, and SiteCall certificates into the TE30. These certificates can be

used to identify users, certificate authorities, and servers to improve communication security.

Prerequisites

You have downloaded the required certificate from a SIP server or certificate authority.

Procedure

Step 1 Log in to the endpoint web interface. Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Import Certificate.

The File Upload dialog box is displayed.

Step 3 Select the desired certificate type.

 To import a certificateused for registration using the Transport Layer Security (TLS), select Client

certificate.

 To import an HTTPS security certificate, select Server certificate.

 To import a certificate used for SiteCall security, select Multipoint conference certificate.

Step 4 Select the certificate to be imported, and click Import.

Step 5 Click Back when OK is displayed.

----End

11.4.9 Recording a Conference

Your TE30 can record conferences where the local site is the chair site.

Prerequisites

 The recording server is online.

Check the recording server's online status from ResourceManager (RM).

 Your TE30 is in a multipoint conference hosted by a standalone MCU, such as the

HUAWEI VP8660.

 The ongoing multipoint conference supports recording.

 The local site is chairing the conference.

Background

When you are using a standalone MCU to schedule or initiate a conference, set the following

on your endpoint:

 Set Conference line type in advanced conference settings to H.323, SIP, or Auto. For

details about the settings, see 6.2 Setting Conference Parameters.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

 When you are scheduling or initiating a conference on an MCU, select Support

recording under conference settings.

Procedure

Step 1 Log in to the endpoint web interface. Choose Conference > Control Recording.

Step 2 Click Start.

The recording starts.

----End

Follow-up Procedure

To stop recording, click Stop.

11.4.10 Backing Up Settings

The administrator can use the One-Click Backup function to create a configuration backup

file for your endpoint. If some parameter settings under System Settings are inadvertently

deleted or changed, you can use this backup file to restore all settings under System Settings

to the pre-backup settings.

Background

If a configuration backup file is already stored on your endpoint, the new configuration

backup file will replace the original one.

Procedure

Step 1 Log in to the endpoint web interface. Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click One-Click Backup.

Step 3 On the One-Click Backup page, click Back Up Settings.

Your endpoint then starts to create a configuration backup file. You will be notified when the

backup is complete.

----End

Follow-up Procedure

To restore all settings under System Settings to the latest pre-backup settings, select Restore

Settings. Your endpoint will then restart and restore the settings.

11.4.11 Capturing Photos

To ensure that a conference runs smoothly, you may need to monitor how the endpoint

operates and whether the local and remote videos are displayed properly in the conference

room. From the endpoint web interface, you can capture photos and view local and remote

videos and presentations.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

11 Web-based Remote Management

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Prerequisites

The web login and video monitoring functions are enabled. For details, see 10.2.3 Allowing

Remote Login.

Procedure

Step 1 Log in to the endpoint web interface. Choose Device Control > Video Control.

When you are on the Video Control page, appears on the endpoint display to indicate that video

monitoring is enabled.

Step 2 Select the source you want to take a photo of and click Capture.

Step 3 In the displayed window, right-click the captured picture.

Step 4 Choose Save Picture As and save the picture.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

12 Troubleshooting

About This Chapter

This chapter describes the problems you might encounter when using your TE30 and provides

corresponding solutions.

To adopt certain solutions described in this chapter, access the Advanced Settings > Settings

and Advanced Settings > Diagnostics screens. If the Advanced Settings screen is password

protected, you must enter the password for access. For details, see 10.2.1 Setting the

Administrator Password.

12.1 Web Interface

12.2 Network

12.3 Video

12.4 Audio

12.5 Conference Initiation

12.6 Conference Control

12.7 Viewing Help on the User Interface

12.8 Obtaining Technical Support

12.1 Web Interface

Table 12-1 describes the troubleshooting methods for the problems arising on the web

interface.

Table 12-1 Troubleshooting methods for the problems arising on the web interface

Problem

Possible Cause

Solution

A message is

displayed to indicate

that your endpoint

failed to connect to

the Internet or failed

The latest patches of the

operating system or Internet

Explorer are not installed.

Install the latest patches for the

operating system and Internet

Explorer.

The security level of Internet

Explorer is too high, or the IP

1. From the Internet Explorer

menu bar, choose Tools >

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

to download

images.

address of your endpoint has

not been added to the list of

trusted sites.

Internet Options.

2. Click the Security tab,

Trusted sites, and then Sites.

3. In Add this Web site to the

zone, enter your TE30 IP

address. Then click Add.

4. Click OK.

Button text is not

displayed

completely.

Internet Explorer is set to

ignore font styles specified on

web pages. Therefore, the font

specified by your TE30 is not

recognized.

1. From the Internet Explorer

menu bar, choose Tools >

Internet Options.

2. Under Appearance on the

General tab, click

Accessibility.

3. In the Accessibility dialog box,

deselect all options.

4. Click OK.

Using Internet

Explorer 6, the

endpoint web

interface responds

to operations

slowly.

The JavaScript engine of

Internet Explorer 6 is not

upgraded, or the required

patches are not installed.

 Install the patches.

 Install the Microsoft Windows

Script 5.7 (recommended).

The records of the

local address book

cannot be exported.

The pop-up blocker is enabled

on the browser.

 On the Internet Explorer menu

bar, choose Tools > Pop-up

Blocker > Turn Off Pop-up

Blocker.

 If the Firefox is used, choose

Tools > Options. On the

General tab, select Show the

Downloads window when

downloading a file. On the

Privacy tab, select Accept

cookies from sites. Then click

OK to save the settings.

12.2 Network

Table 12-2 describes the troubleshooting methods for the problems arising on the network.

Table 12-2 Methods for troubleshooting common network problems

Problem

Possible Cause

Solution

When you attempt

to use Telnet to

access the TE30, a

The number of connections to

the system has reached 7.

Disconnect some Telnet

connections.

If the interval between two

If no data is transmitted through a

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

message is

displayed to indicate

that the number of

connections to the

TE30 has reached

the limit.

connection attempts is less

than 10 minutes, the TE30

counts these two attempts as

separate connections. When

connection attempts are

frequent, the connections limit

is easily reached. For

example, when network faults

are rectified immediately after

they occur, Telnet connections

will be reestablished while the

Telnet resources remain

occupied.

Telnet connection for 10 minutes,

the connection breaks

automatically. Wait 10 minutes or

longer to allow some Telnet

connections to break, before you

try to access the system by Telnet.

12.3 Video

Table 12-3 describes the troubleshooting methods for the problems with videos.

Table 12-3 Troubleshooting of the problems with videos

Problem

Possible Cause

Solution

While the TE30 is

powered on and not

in a conference, the

display does not

show the remote

controlled UI or the

local video.

The display is powered off.

Power on the display.

The video channel of the

display is selected incorrectly.

Set the video channel correctly

using the remote control.

The video settings of the TE30

or the display are incorrect.

For example, the brightness is

set to 0.

Retain the default values for video

parameters on the TE30 and

display.

The video cable is not

connected securely.

Secure the video cable between

the TE30 and display.

While the TE30 is

powered on and not

in a conference, the

display shows the

local video but not

the remote

controlled UI.

No display is connected to the

output port of the remote

controlled UI or the connected

display is faulty.

Connect a display to the output

port of the remote controlled UI

and verify video settings on the

display.

The TE30 does not respond to

remote control operations.

Telnet to the TE30. If you fail to

operate the TE30, the endpoint is

malfunctioning. In this case,

restart the TE30. If the problem

persists, contact the local

distributor for maintenance.

While the TE30 is

in a conference, the

display shows the

A local or remote loopback

test is being performed.

Stop all local and remote loopback

tests.

Check the call statistics. If the

Contact the remote site

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

local video but not

the remote video.

value of Video

bandwidth[frame rate] is 0,

no video is sent from the

remote site.

administrator to solve this

problem.

If the remote video is

displayed as a blue screen, the

remote site hides its video by

sending a blue screen.

Contact the remote site

administrator to solve this

problem.

The video output port is set to

display the local video.

Set the video output port to

display the remote video.

The local video is in

black and white or

blinks in black and

white.

The mode of the video output

port is set incorrectly.

 Ensure that the mode of the

video output port and the cable

in use match each other.

 Check that the cable is

connected correctly. Replace

the cable if necessary.

While the TE30 is

in a conference, the

remote video is not

clear. For example,

there is artifacts,

frozen image, or

discontinuity in the

video output.

Faults exist on the local video

module: Perform a local video

loopback test. If the video

quality is poor, faults exist on

the local video module.

Send the TE30 to the local

distributor for maintenance.

The remote camera is set to

focus on a near or far scene:

When the remote camera is

not set to focus automatically

and the scene captured by a

remote camera is changed, the

captured video is of poor

quality.

Set the remote camera to focus

automatically.

When the conference rate is

lower than 256 kbit/s, the

audio protocol is set

incorrectly. For example, you

can access the Status screen.

If the conference rate is 256

kbit/s and the audio bandwidth

is 64 kbit/s, the video

bandwidth will be only 196

kbit/s. In this case, the video

quality is poor.

If the conference rate is lower than

256 kbit/s, set the audio protocol

to G.728 to reduce the bandwidth

used for audio transmission.

Low video bandwidth is

available for the local site

because the network is busy.

Do not initiate conferences in busy

hours of the network.

Certain data is lost during

transmission, because the

quality of a network

connection device such as an

Replace the relevant network

connection device.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

optical fiber transceiver is

poor.

While the TE30 is

in a conference, the

remote video can be

displayed

continuously but the

video quality is not

satisfactory.

Ask the remote site

administrator to perform a

local video loopback test. If

the video quality is good, the

video frame rate set at the

remote site is too high.

Ask the administrator of the

remote site to disconnect from the

conference, reduce the video

frame rate, and join the conference

again.

While the TE30 is

not in a conference,

the local video is

too bright or too

dark.

The video settings of the

endpoint are inappropriate.

Retain the default values for video

parameters on the TE30 and

display.

The video settings of the

display are inappropriate.

Retain the default values for video

parameters on the TE30 and

display.

The camera is faulty.

Send the TE30 to the local

distributor for maintenance.

While the TE30 is

in a conference,

when a remote site

is sharing its

computer desktop,

the local VGA

display cannot

display the shared

computer desktop.

The resolution of the remote

computer exceeds the

maximum resolution

supported by the TE30.

Ask the remote site administrator

to change the resolution and

refresh rate of the computer to

those supported by the TE30.

The local VGA display is not

supported.

Replace the VGA display.

A computer is

connected to the

TE30, but the local

VGA display does

not show the

computer desktop.

The capability of the VGA

display is limited. The

resolution or refresh rate of

the local SXGA output is too

high to be supported by the

VGA display.

Set the resolution and refresh rate

of the local output to those

supported by the VGA display.

The TE30 supports only

certain combinations of

resolutions and refresh rates.

The combination of the

resolution and refresh rate set

on the computer, however, is

not supported by the TE30. In

this case, the local site cannot

display or properly display the

computer desktop.

Set the resolution and refresh rate

of the computer used for VGA

input to those supported by the

TE30.

On the camera

control screen, ,

, and navigation

keys on the remote

control cannot be

The camera to be controlled is

selected incorrectly.

Access the camera control screen

and select the camera to be

controlled.

Camera settings are incorrect.

Verify camera settings.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

used to control the

camera.

While the TE30 is

in a conference and

the displays shows

the remote video,

after you press ,

, or navigation

keys on the remote

control, the remote

video remains

unchanged. That is,

you cannot control

the remote camera.

Remote control is disabled on

the remote camera.

Ask the remote site administrator

to enable the remote camera

control at the remote site.

The camera settings are

incorrect.

Ask the remote site administrator

to verify the camera settings.

12.4 Audio

Table 12-4 describes the troubleshooting methods for the problems with audio.

Table 12-4 Troubleshooting methods for problems with audio

Problem

Possible Cause

Solution

While the TE30 is

in a conference, no

audio is delivered

from the local

display.

Perform an audio test to check

whether the problem arise at

the local site or a remote site.

If no audio is output from the

display when the audio test is

performed, the problem exists

at the local site.

 The chair site has muted the

speaker of the local site.

 If the volume of the display is

adjusted to the lowest, restore

the volume to its default value.

 If the volume of the TE30 is

adjusted to the lowest, restore

the volume to its default value.

 If the audio cable is connected

incorrectly or insecurely,

reconnect the audio cable from

the TE30 to the display.

If audio is output from the

display properly when the

audio test is performed, the

problem exists at the remote

site.

The microphone at the remote site

has been muted or the chair site

has muted the microphone of the

remote site.

No sound pickup device, such as a

microphone, is connected to the

audio source input port. In this

case, set the audio source again or

connect a sound pickup device to

the corresponding port.

The relevant sound pickup device

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

is powered off. In this case, power

on the device.

The audio cable is connected

insecurely. In this case, reconnect

the audio cable to the TE30.

While the TE30 is

in a conference,

only the sound from

the local site can be

output from the

display and you

cannot hear the

other sites.

A loopback test is being

performed at the local site.

Stop all local and remote loopback

tests.

12.5 Conference Initiation

Table 12-5 describes how to troubleshoot common problems you may encounter during

conference initiation.

Table 12-5 Methods for troubleshooting common problems with conference initiation

Problem

Possible Cause

Solution

The local and

remote sites cannot

call each other using

site numbers.

The local or remote site is not

registered with a GK. A GK is

responsible for resolving site

numbers to IP addresses. If

the local or remote site is not

registered with a GK, the

resolution is not implemented,

and you cannot place a call to

the remote site using the site

number.

If a remote site places a call to

the local site by site number, it

will receive a message from

the GK to indicate that the

local site has not been

registered with the GK, and

the call cannot be set up.

Verify the GK registration

settings.

The local or remote endpoint

is not connected to an IP

network.

Verify the IP network settings.

Ensure that the IP network cable is

connected properly.

The local site

cannot place a call

to a remote site

The local or remote endpoint

is not connected to an IP

network.

Verify the IP network settings.

Ensure that the IP network cable is

connected properly.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Problem

Possible Cause

Solution

using the IP address.

The local endpoint is on a

private network while the

remote endpoint is on a public

or different private network,

and the NAT settings are

incorrect. Check whether your

TE30 can communicate with a

public network. If it cannot,

the NAT settings are

incorrect.

Choose Advanced Settings >

Settings > Network > Firewall

and verify the NAT settings.

The GK with which the local

or remote endpoint is

registered does not support the

function to place calls using

the IP address.

Choose Advanced Settings >

Settings > Network > IP > H.323

at the local and remote sites

respectively, and disable the GK.

After the startup, the

TE30 fails to

GK.

The parameters (GK address,

encryption password, and user

name) used for GK

registration are incorrect.

On the endpoint web interface,

choose Advanced Settings >

Settings > Network > IP > H.323

and correct the settings.

Another site with the same

number as the local site has

already been registered with

the GK.

Contact the videoconferencing

system administrator to check

whether another site with the same

number as the local site has

already been registered with the

GK. If such a site exists, change

the user name of the local site.

The TE30 is disconnected

from a network.

Access the Line Status screen and

check whether the IP network

connection is broken. If it is

broken, verify the IP network

settings. Ensure that the IP

network cable is connected

properly.

The local endpoint is on a

private network while the GK

is on a public network, and the

NAT settings are incorrect.

Check whether your TE30 can

communicate with the public

network. If the TE30 cannot,

the NAT settings are

incorrect.

Choose Advanced Settings >

Settings > Network > Firewall

and verify the NAT settings.

The listening port of the GK,

such as port 1719, is restricted

by the network firewall.

Contact the videoconferencing

system administrator to solve the

problem.

A predefine

conference fails to

be initiated on the

The TE30 is disconnected

from the videoconferencing

network.

Check the network and rectify

relevant faults.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

100

Problem

Possible Cause

Solution

TE30.

 The local site is set to pay

for the conference, but the

account balance of the

local site is insufficient.

 Another site is to pay for

the conference, but the

corresponding account

number or password is

incorrect or the account

balance of the site is

insufficient.

Enter the account number and the

password correctly and top up the

relevant account.

Multiple conferences were

currently being held and port

resources on the

videoconferencing system are

insufficient.

If the port resources are

insufficient, you need to wait until

the resources are available or you

can reduce the number of sites

attending the conference and then

add sites as required after the

conference is held successfully.

12.6 Conference Control

Table 12-6 describes how to troubleshoot common problems you may encounter during

conference control.

Table 12-6 Troubleshooting methods for conference control problems

Problem

Possible Cause

Solution

While the TE30 is

in a conference, you

cannot view a

specific site.

A site in the conference is being

broadcast, and all the sites except the

chair site and broadcast site must view

that site.

Ask the chair site to stop

site broadcast.

A site is having the floor, and

non-chair sites cannot view specific

sites.

Ask the chair site to

perform the discussion

operation.

The chair site has performed the

Voice Activation operation.

Ask the chair site to

disable the voice activation

function.

No video is sent from the site you

wish to view.

Ask the relevant site

administrator to

troubleshoot the site video.

The View Site function is restricted

on the RM.

Contact the

videoconferencing system

administrator to solve the

problem.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

101

12.7 Viewing Help on the User Interface

The endpoint user interface includes context-sensitive help and operation guide.

Context-sensitive help includes status icons and configuration verification messages that are

displayed in context on the user interface web pages. For example, if certain settings on the

system settings screen are incorrect, a message will be displayed to indicate where the error

exists and how to rectify the error.

The operation guide describes how to operate the user interface. When you are using the TE30

and the provided user guide is not available, you can press to display this operation guide

on the user interface.

12.8 Obtaining Technical Support

 Enterprise.Huawei.com

This Huawei support website provides an efficient and real-time communication

platform where you can obtain technical documents; submit technical questions, service

requests, and troubleshooting questions; and provide your feedback about improvements

to Huawei products. To seek technical help over the Internet, please visit

http://enterprise.huawei.com.

Provide the following information to help Huawei engineers answer your questions:

− Serial number of your TE30 (To view the serial number, choose Advanced

Settings > Diagnostics > System Information > Version.)

− Software version (To view the version, choose Advanced Settings > Diagnostics >

System Information > Version.)

− Network information (To view the information, choose Advanced Settings >

Diagnostics > Status > Line Status.)

− Diagnostic and troubleshooting measures that have been taken

 Technical support hotline: 4008229999

In case of emergency, you can call the technical support hotline. Before you make the

call, power on the TE30 so that you can access the relevant pages during the call and get

the following information available:

− Problem description and associated information

− Serial number of your TE30 (To view the serial number, choose Advanced

Settings > Diagnostics > System Information > Version.)

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

102

13 Maintenance

About This Chapter

This chapter describes maintenance and troubleshooting methods to help you maintain and

troubleshoot the TE30 during use.

13.3 Restoring Default Settings

If software update fails and your TE30 malfunctions, use the Restore Default function to

restore your TE30 to its default settings.

13.4 Configuring the NTP server.

The Network Time Protocol (NTP) server is used for system synchronization and provide

time accuracy.

13.5 Setting the Sleep and Wakeup Mode

Your TE30 supports the sleep mode. You can set the sleep time, automatic startup, and

automatic shutdown time.

13.6 Setting the Number Key Functions

You can configure the number keys on the remote control for two-stage dialing or camera

preset control.

13.7 Using Diagnostics Methods

On the TE30, you can perform the following diagnostic tests: sound and color bar tests,

network tests, loopback tests, and remote control tests.

13.1 Preventive Maintenance

You must check the working environment, cable connection, communication network

connection, and audio-visual input and output of your TE30 periodically, to ensure that the

TE30 and its peripheral equipment work properly.

13.1.1 Checking the Working Environment Periodically

To ensure that your TE30 can be used properly, check the working environment periodically.

Table 13-1 lists the items that need to be checked.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

103

If any of the items does meet the requirement, power off the TE30 and take measures to

improve the environment. Ensure that the TE30 is used only when all the listed items meet the

requirements.

Table 13-1 Checking the working environment

Item

Requirement

Operating temperature

0 C to 40 C

Operating humidity

10% to 80% RH

13.1.2 Checking the Cables Periodically

Preventive maintenance purposes, you need to check the audio, video, and communication

cables periodically.

Audio and Video Cables

Periodically (once a week is recommended) check that the cables connecting the TE30 to the

peripheral equipment and the power supply are securely connected.

Power on the TE30 test the cable connections. If any of the cables are loose, reconnect the

cables securely.

Communication Cables

Periodically (once a week is recommended) check whether the communication cables

connected to the TE30 work properly.

Power on the TE30 and call some other endpoints using different methods, such as calling

over a broadband network.

 If a call is set up successfully, the communication cable works properly in the

corresponding mode.

 If a call cannot be set up, check whether the cables are connected correctly and securely

and whether the communication parameters are set correctly. If the problem persists,

contact the videoconferencing network administrator to check the network.

13.1.3 Viewing the System Status

To perform diagnostics against line connection, view the network connection status.

Use any of the following methods to access the Status screen and check the information:

 Press on the remote control and select Status.

 Select from the option bar.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

104

 Choose Advanced Settings > Diagnostics > Status.

The following information is displayed on the Status screen:

 Line status: includes the IP address, GK status, site number, SIP information, and

running duration

 Call status: includes the line rate, video rate (frame rate), presentation rate (frame rate),

audio rate, video packet loss rate, presentation packet loss rate, audio packet loss rate,

conference participating duration, and presentation token. The call status is displayed

only when your TE30 is in a conference.

 Conference parameters: includes the call bandwidth, video protocol, video bandwidth

(frame rate), audio protocol, audio bandwidth, presentation protocol, presentation

bandwidth (frame rate), remote number, H.235 encryption status, conference ID for

video access, conference ID for audio access, ISDN trunk number, conference ID for

ISDN access, and password for conference authentication. The conference parameters

are displayed only when your TE30 is in a conference.

 Input port status: includes the video information about the built-in camera and VGA IN

port. For example, DVI 1080p 60Hz indicates that the input mode, video resolution, and

refresh rate of the built-in camera are DVI, 1080p, and 60 Hz respectively.

13.1.4 Viewing the System Information

System information helps you maintain your endpoint.

Procedure

Choose Advanced Settings > Diagnostics > System Information.

The following information is displayed on the System Information screen:

 Version information: includes the endpoint model, serial number, software version,

hardware information, logical version, and microphone array version.

 Specification information: includes audio, video, ports, bandwidth, SIP, built-in MCU,

dual stream, security, and other main features of the TE30.

13.1.5 Querying Logs

Your TE30 logs all non-query events when the terminal is operating in real time, including

user activities and commands. The logs help with device maintenance, fault identification, and

auditing.

Background

Your TE30 can store a maximum of 100000 log records. When the memory for recording the

logs is full, new logs can still be recorded. The latest log will replace the oldest one.

The logs are sorted by time. You can turn pages to view more entries. To display the details of

a log, scroll to the log and select Details.

A log records the following information:

 Event time

 Event level

 Endpoint-defined event type

 Event details

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

105

To search for a log, select Query and specify the search criteria.

Procedure

Choose Advanced Settings > Diagnostics > Logs. Then select the log you want to view.

13.2 Software Upgrade

Your TE30 supports the following software upgrade methods: automatic, locally, using the

bootrom system, and from the web interface.

During the upgrade, do not power off the TE30 to prevent faults that cannot be rectified.

Table 13-2 describes the differences between the four upgrade methods.

Table 13-2 TE30 upgrade methods

Upgrade Method

Description

Automatic upgrade

With the automatic upgrade function enabled and automatic

upgrade settings configured, the TE3 obtains upgrade files from

the specified server and installs the upgrade files when the

upgrade interval arrives. For details, see 13.2.1 Automatic

Upgrade.

Local upgrade

Download the upgrade software to a computer, connect the

computer to the TE30 directly or over the LAN, and upgrade the

TE30. For details, see 13.2.2 Upgrading the TE30 Locally.

Upgrade using the

bootroom system

If upgrading the endpoint using its normal system fails because of

power failure or other causes, you can use the bootrom system for

the upgrade For details, see 13.2.3 Upgrading the TE30 Using the

Bootroom System.

Upgrade from the

web interface

From the web interface, manually upgrade the TE30 or enable it to

upgrade automatically. For details, see 13.2.4 Upgrading the TE30

from the Web Interface.

Before the upgrade, note the following:

 Read the Release Notes to understand the contents to be upgraded and precautions

required to be taken during the upgrade.

 Check the current software version.

 Back up the settings on the TE30, such as the communication settings and the address

book.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

106

13.2.1 Automatic Upgrade

With the automatic upgrade enabled, your TE30 obtains upgrade files from the specified

server and installs the upgrade files when the upgrade interval arrives.

Procedure

Step 1 Choose Advanced Settings > Settings > Installation > Auto Upgrade Settings.

Step 2 Set the automatic upgrade parameters by referring to Table 13-3.

Table 13-3 Automatic upgrade parameters

Parameter

Description

Setting

Auto upgrade

Specifies whether the automatic

upgrade function is enabled. If you

select this parameter, you must also set

Upgrade interval, Server address,

User name, and Password. Your

TE30 will obtain upgrade files from

the specified server and install the

upgrade files when the specified

upgrade interval is reached.

This parameter is

deselected by default.

Enable wireless MIC

auto update

Specifies whether to automatically

update the wireless microphone after it

is connected to the TE30.

This parameter is

selected by default.

Upgrade interval

Specifies the upgrade interval.

The default value is 0.5

Value range: 0.5 h to 24

Server address

Specifies the IP address of the server

used to store the upgrade files for your

TE30.

This parameter cannot

be left blank.

Example:

http://200.55.55.100/

User name

Password

Specify the user name and password

used by your TE30 to access the server

that store the upgrade files.

No default value is set

for this parameter.

Step 3 Select Save.

----End

13.2.2 Upgrading the TE30 Locally

You can use a computer to upgrade the TE30 locally.

Before the upgrade, note the following prerequisites:

 The target software is saved to the computer.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

107

 The computer is connected to the TE30 using a straight-through cable, crossover cable,

or switch.

Upgrading One TE30

You can upgrade a single TE30 using the upgrade program installed on a computer.

Procedure

Step 1 Power on the computer and the TE30.

Step 2 Extract the compressed software upgrade package on the computer.

Step 3 Run UpgMaster.exe to display the window shown in Figure 13-1.

Figure 13-1 Upgrading the TE30 locally

Step 4 Click Browser and select the Telepresence.dat file.

Step 5 Enter your TE30 IP address, such as 10.10.10.10.

If Reboot is selected during the upgrade, the TE30 will automatically restart after the upgrade.

Step 6 Click Upgrade.

Step 7 In the displayed dialog box, enter the upgrade password and click OK.

----End

Upgrading Multiple TE30s at a Time

You can upgrade multiple TE30s using the upgrade program installed on a computer.

Procedure

Step 1 Power on the computer and the TE30.

Step 2 Extract the compressed software upgrade package on the computer.

Step 3 Run UpgMaster.exe to display the window shown in Figure 13-2.

Step 4 Click Browser and select the Telepresence.dat file.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

108

Step 5 Click to display the window as shown in Figure 13-2.

Figure 13-2 Upgrading multiple TE30s at a time

Step 6 In the area circled in red and marked as 1, enter the number of the TE30sto be upgraded, for

example, 3.

Step 7 In the area circled in red and marked as 3, enter the IP addresses of the TE30s to be upgraded.

Step 8 In the area circled in red and marked as 4, enter the upgrade passwords of the TE30s to be

upgraded.

Step 9 In the area circled in red and marked as 2, select the TE30s to be upgraded and click

Upgrade.

To increase upgrade efficiency when the network bandwidth is insufficient, you can press Ctrl+ALT+C

in the window shown in Figure 13-2, and then set the upgrade policy in the displayed window.

Step 10 In the displayed dialog box, enter the upgrade password and click OK.

----End

Upgrading Certain Selected Software Modules

You can upgrade certain selected software modules using the upgrade program installed on

the computer.

Procedure

Step 1 Power on the computer and the TE30.

Step 2 Extract the compressed software upgrade package on the computer.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

109

Step 3 Run UpgMaster.exe to display the window shown in Figure 13-2.

Step 4 Click Browser and select the Telepresence.dat file.

Step 5 Press Ctrl+ALT+P to display the window shown in Figure 13-3.

Figure 13-3 Selecting the software modules to be upgraded

Step 6 Select the software modules to be upgraded.

Step 7 Click Pack File to pack the software modules to be upgraded into a .dat file, and save the file

to the computer.

Step 8 Close the window shown in Figure 13-3.

Step 9 In the window shown in Figure 13-2, click Browser, and select the .dat file created and saved

in Step 7.

Step 10 Click Upgrade.

Step 11 In the displayed dialog box, enter the upgrade password and click OK.

----End

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

110

13.2.3 Upgrading the TE30 Using the Bootroom System

If upgrading the endpoint using its normal system fails, you can use the bootrom system for

the upgrade

Prerequisites

Before the upgrade, note the following prerequisites:

 A copy of the target software is available on the computer.

 The computer is connected to the TE30 using a crossover cable or a switch.

Context

The bootroom system is used for upgrades when the endpoint software malfunctions. This

method can be repeatedly used, and can ensure successful software upgrade when there are no

hardware failures.

Procedure

Step 1 While the TE30 is restarting or powering on, press and hold the MODE button for 3 seconds.

The TE30 enters the bootrom system.

At this time, the TE30 has two IP addresses available: the static IP address of the normal system and the

default IP address (192.168.1.1). If the normal system IP address cannot be used for connection setup or

the TE30 fails to obtain any IP address because of the dynamic IP address or other causes, you can use

the default IP address for upgrades.

Step 2 Use Telnet to log in to the TE30 and run mnt upgswitch on to enable the bootrom system

upgrade function.

By default, the bootrom system upgrade function is disabled by default.

Step 3 Extract the compressed software upgrade package on the computer.

Step 4 Run the upgrade program UpgradeTool.exe.

The upgrade dialog box is displayed.

Step 5 Select Browser and select the .dat file.

Step 6 Enter your TE30 IP address, for example, 192.168.1.1. Then click Upgrade.

Step 7 In the displayed dialog box, click OK to start the upgrade.

Step 8 Restart the TE30.

----End

13.2.4 Upgrading the TE30 from the Web Interface

You can configure your TE30 to be upgraded online automatically or manually. You can also

upgrade it using a local upgrade file.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

111

Upgrading the TE30 Online

Step 1 Log in to the endpoint web interface. Choose System Settings > Installation.

The Installation page is displayed.

Step 2 Click Auto Upgrade Settings.

The Auto Upgrade Settings page is displayed.

Step 3 Set the upgrade parameters by referring to Table 13-3.

Step 4 Perform any of the following:

 If you did not enable automatic upgrade, click Manual upgrade to manually upgrade the

TE30.

 If you enabled automatic upgrade, click Save. To upgrade the TE30 immediately, you

can also click Manual upgrade.

----End

Upgrading the TE30 Using a Local Upgrade File

Step 1 Choose Maintenance > Upgrade.

The File upload dialog dialog box is displayed.

Step 2 Find and select the Select File file on your computer.

Step 3 Click Import.

The TE30 starts the upgrade.

----End

The TE30 will restart after the upgrade is complete.

13.3 Restoring Default Settings

If software update fails and your TE30 malfunctions, use the Restore Default function to

restore your TE30 to its default settings.

After Restore Default is used, only system settings are restored to default settings. Other

information stored on the TE30 will not be lost. For example, site information in the address

book remains unchanged.

Procedure

Step 1 Choose Advanced Settings > Settings > Installation > Restore Default.

Step 2 In the displayed dialog box, enter the TE30 serial number and select OK.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

112

 To view the serial number of your TE30, choose Advanced Settings > Diagnostics > System

Information > Version.

 Press and hold the MODE button for 10 seconds or more, and the TE30 will be restored to its default

settings and restart. After the endpoint is restored to its default settings, its IP address is reset to

192.168.1.1.

----End

13.4 Configuring the NTP server.

The Network Time Protocol (NTP) server is used for system synchronization and provide

time accuracy.

Procedure

Step 1 Choose Advanced Settings > Settings > General > Date and time. Set the NTP parameters

by referring to Table 2-4.

Step 2 Select Save.

----End

13.5 Setting the Sleep and Wakeup Mode

Your TE30 supports the sleep mode. You can set the sleep time, automatic startup, and

automatic shutdown time.

To reduce power consumption, you can configure your TE30 to enter sleep mode after it has

been in the idle state for a defined period of time.

Procedure

Step 1 Choose Advanced Settings > Settings > General > Power supply. Set the sleep and

automatic startup and shutdown parameters by referring to Table 13-4.

Table 13-4 Sleep and automatic startup and shutdown parameters

Parameter

Description

Setting

Enter sleep mode

Specifies the period after

which the TE30 enters sleep

mode if you do not perform

any operations.

If you set this parameter to

Never, the TE30 will never

enter sleep mode.

The default value is After

10 min.

Wake-on-LAN

Specifies whether you can

use an encapsulation tool to

remotely power on or wake

the TE30.

The default value is

Disable.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

113

Parameter

Description

Setting

Scheduled power-on

Specifies whether the TE30

automatically powers on at

the specified time.

If you enable this function,

you must also set Scheduled

power-on time.

The default value is

Disable.

Scheduled power-on time

Specifies the time when the

TE30 is automatically

powered on.

The value format depends

on the value set for Time

format.

The default value is 0:0

corresponding to 24-hour.

Scheduled power-off

Specifies whether the TE30

automatically powers off at

the specified time.

If you enable this function,

you must also set Scheduled

power-off time.

The default value is

Disable.

Scheduled power-off time

Specifies the time when the

TE30 automatically powers

off.

The value format depends

on the value set for Time

format.

The default value is 0:0

corresponding to 24-hour.

Step 2 Select Save.

When the TE30 is in sleep mode, the status indicator is still steady on.

----End

To directly place the TE30 in sleep mode, press on the remote control and select Sleep.

Follow-up Procedure

The TE30 wakes up from the sleep mode once any operation is performed on it. For example,

the TE30 wakes up if there is an incoming call, you perform an operation on the remote

control, or you connect to the TE30 from the web interface.

When the automatic shutdown time arrives, the TE30 displays a dialog box and begins a

10-second countdown. If you select No, the TE30 will not power off. If you select Yes, or

does not select any option within 10 seconds, the TE30 powers off automatically.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

114

13.6 Setting the Number Key Functions

You can configure the number keys on the remote control for two-stage dialing or camera

preset control.

When your TE30 is not in a conference, and the display is in full screen mode, the number

keys on the remote control do not support two-stage dialing and can only be used to control

camera presets.

Procedure

Step 1 Choose Advanced Settings > Settings > General > Select number key function and set the

number key function.

 Second Dial: Follow the instructions to press number keys to perform two-stage dialing.

 Control camera preset: Press a number key to move the camera to the preset bound to

that key.

To toggle between these two options, press on the remote control.

Step 2 Select Save.

----End

13.7 Using Diagnostics Methods

On the TE30, you can perform the following diagnostic tests: sound and color bar tests,

network tests, loopback tests, and remote control tests.

Choose Advanced Settings > Diagnostics. Use the diagnostics methods provided on the

displayed Diagnostics screen.

Figure 13-4 shows the TE30 diagnostics model.

Figure 13-4 TE30 diagnostics model

Figure 13-4 shows the diagnostics of three modules: audio module, video module, and

network transception module.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

115

Audio signals are transmitted in the following signal path:

 Local microphone → 1 → 5 → Communication network → 6 → 7 → Remote speaker

 Local speaker ← 2 ← 5 ← Communication network ← 6 ← 8 ← Remote microphone

Video signals are transmitted in the following signal path:

 Local camera → 3 → 5 → Communications network → 6 → 9 → Remote monitor

 Local monitor ← 4 ← 5 ← Communications network ← 6 ← 10 ← Remote camera

Sound and Color Bar Tests

Table 13-5 describes the sound and color bar tests.

Table 13-5 Sound and color bar tests

Test

Item to Be Tested

Signal Stream

Sound

2 audio output

2 → Speaker

Color bar

4 video output

4 → Monitor

 To perform a sound test, choose Sound & Color Bar Test > Sound Test. While the test

audio stored on your TE30 plays, check the sound quality.

 To perform a color bar test, choose Sound & Color Bar Test > Color Bar Test. While

seven color bars are displayed on the display, check the color display quality.

Loopback Tests

Your TE30 can transmit audio or video data on a channel to simulate an actual application and

test whether the output is satisfactory. You can perform a local loopback test to check the local

network connection or a remote loopback test to check the remote network connection. If a

remote loopback test is performed, data is transmitted from the local site to a remote site, and

then back to the local site. Table 13-6 describes the loopback tests.

 To enable your TE30 to communicate with other endpoints, stop the loopback test.

 You cannot perform a loopback test on remote video if you are in a dual-stream

conference.

Table 13-6 Loopback tests

Test

Item to Be Tested

Signal Stream

Audio loopback

Local audio module

Microphone → 1 → 2 → Speaker

Video loopback

Local video module

Camera → 3 → 4 → Monitor

Digital loopback

Local audio and video

The endpoint performs local audio and

HUAWEI TE30 Videoconferencing Endpoint

User Guide

13 Maintenance

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

116

Test

Item to Be Tested

Signal Stream

modules

video loopback tests simultaneously.

Remote audio

loopback

 Remote audio module

 Network transmission

Microphone → 1 → 5 → 6 → 7 → 8 →

6 → 5 → 2 → Speaker

Remote video

loopback

 Remote video module

 Network transmission

Camera → 3 → 5 → 6 → 9 → 10 → 6

→ 5 → 4 → Monitor

Remote digital

loopback

 Remote audiovisual

modules

 Network transmission

The endpoint performs remote audio and

video loopback tests simultaneously.

Network

Table 13-7 Network test

Test

Item to Be Tested

Signal Stream

Network

IP access

Endpoint→ LAN or public network

Before a test, ensure that your TE30 is connected to an IP network and the IP parameters are

set correctly.

 In IP address, enter an IP address that is in a different network segment from your TE30

IP address. Then select Start. If the test succeeds, the gateway settings and IP address of

your TE30 are correct.

 If your TE30 is on a private network: In IP address, enter a public IP address. Then

select Start. If the test succeeds, the gateway settings, NAT address, and IP address of

your TE30 are correct.

Remote Control Tests

Test keys on the remote control to check whether they function properly. If you test only part

of the keys, you can exit the Remote Control Test screen by pressing and holding the

on the remote control.

After completing testing all the keys, you exit the Remote Control Test screen automatically.

The maximum operating distance of the remote control is 15 meters, and its performance may

be affected under bright light.

If the remote control does not work, check that:

 The TE30 is powered on.

 The positive and negative charges of the battery are connected correctly.

 The battery has sufficient power left.

 There are no special fluorescent or neon signs nearby.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

117

A Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them during

operation.

Basic Requirements

 Keep the device dry and secure from collision during storage, transportation, and

operation of the device.

 Do not attempt to dismantle the device by yourself. In case of any fault, contact the

appointed maintenance center for assistance or repair.

 Without prior written consent, no organization or individual is permitted to make any

change to the structure or safety and performance design of the device.

 While using the device, observe all applicable laws, directives, and regulations, and

respect the legal rights of others.

Environmental Requirements

 Place the device in a well-ventilated place. Do not expose the device to direct sunlight.

 Install the device strictly according to the requirements of the manufacturer.

 Do not place any object on the top of the device. Reserve a minimum space of 10 cm at

the four sides of the device for heat dissipation.

 Do not place the device on or near inflammable materials such as foam.

 Keep the device away from heat source or fire, such as a radiator or a candle.

 Keep the device away from any household appliances with strong electromagnetic fields,

such as a microwave oven, refrigerator, or mobile phone.

Operating Requirements

 Do not allow children to play with the device or accessories. Swallowing the accessories

may be fatal.

 Use the accessories such as the power adapter and battery provided or authorized only by

the manufacturer.

 Ensure that the device does not get wet. If water gets into the device, disconnect the

power supply immediately and unplug all the cables connected to the device, such as the

power cable, telephone cable, and RF cable, and then contact the appointed maintenance

center.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

118

 Before plugging or unplugging any cable, shut down the device and disconnect the

power supply. While plugging or unplugging any cable, ensure that your hands are dry.

 Do not step on, pull, or overbend any cable. Otherwise, the cable may be damaged,

leading to malfunction of the device.

 Do not use old or damaged cables.

 In lightning weather, disconnect the device from the power supply and unplug all the

cables connected to the device.

 Keep the power plug clean and dry, to prevent electric shock or other dangers.

 If the device is not used for a long time, disconnect the power supply and unplug the

power plug.

 If smoke, sound, or smell is emitted from the device, stop using the device immediately,

disconnect the power supply, unplug the power plug and other cables, and remove the

batteries. Then, contact the appointed maintenance center for repair.

 Ensure that no object (such as metal shavings) enters the device through the heat

dissipation vent.

 Before connecting any other cable, connect the ground cable of the device. Do not

disconnect the ground cable until you have disconnected all the other cables.

 Ensure that the three-phase power socket is grounded properly. The neutral line and the

live line cannot be connected inversely.

 Do not scratch or abrade the shell of the device. The shed painting may lead to skin

allergy or malfunction of the device. If the shed painting material drops into the host, a

short circuit may occur.

Cleaning Requirements

 Before cleaning the device, stop using it, disconnect the power supply, and unplug all the

cables connected to the device, such as the power cable, telephone cable, and RF cable.

 Do not clean the device shell with any cleaning solution or cleanser spray. Use a piece of

soft cloth to clean the device shell.

Battery Usage Requirements of the Remote Control

 Use only the recommended battery. Pay attention to the polarity of the batteries while

installing them.

 If a battery does not fit in the device, do not apply force. Otherwise, the battery may leak

or explode.

 To reduce the risk of explosion, do not use batteries of different types together. For

example, do not use an alkaline battery and a Mn-Zn battery together. It is recommended

that you use batteries provided or recommended by the manufacturer.

 Do not use a new battery with an old battery. When you replace batteries, replace all of

them at the same time.

 If you are not going to use the device for a long time, remove all the batteries.

 If any battery leaks, emits smoke, or emits abnormal smell, stop using it immediately.

 If the battery fluid comes in contact with your skin or clothes, rinse with water

immediately and seek medical assistance.

 If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water

immediately and seek medical assistance.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

119

LCD Usage Requirements

 Do not expose the LCD to direct sunlight.

 Do not press, scratch, or beat the LCD, or place heavy objects on top of it.

 Do not watch the LCD screen for a long time. This may harm your eyes or blur your

vision.

LCD Cleaning Requirements

 According to the instructions in the attached manual, use a piece of soft cloth to remove

dust from the surface of the LCD.

 Do not clean the LCD with volatile solvent, such as alcohol, benzene, or a dilution agent.

Do not contact the LCD with a rubber or plastic material for a long time. This will

deteriorate the surface gloss of the LCD.

Wireless Product Usage Requirements

 Keep the wireless device away from magnetic storage devices, such as a magnetic card

or a floppy disk to prevent loss of the stored information.

 Stop using the wireless device and disconnect it from the power supply in places where

using of wireless devices is prohibited or using of a wireless device may lead to

interference or danger.

 Unplug the wireless device from the terminal and turn off the terminal close to a

high-precision controlled electronic device, such as an audiphone, a pacemaker, fire

alarm, or an automatic gate. Otherwise, this will lead to malfunction of the electronic

device.

 The user who uses an electronic assistant medical-treatment device needs to confirm

with the service center regarding the effects of the radio wave on this device.

 Do not take the wireless device to the operation theater, Intensive Care Unit (ICU), or the

Coronary Care Unit (CCU).

 When using the device, ensure that the antenna of the device is at least 20 cm away from

all parts of your body.

 In the area with inflammable or explosive materials, turn off your wireless device and

follow the relevant instructions given on the label to prevent an explosion or fire.

 Use your wireless device and its accessories in a clean and dust-free environment.

Ensure that the wireless device does not come in contact with flame or a lit cigarette.

 Ensure that the wireless device and its accessories are dry.

 Do not drop, throw, or bend your wireless device.

 Do not place the wireless device and its accessories in areas with extreme temperatures.

Reduction of Hazardous Substances

This device is compliant with the EU Registration, Evaluation, Authorisation and Restriction

of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European

Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS)

Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more

information about the REACH compliance of the device, visit the website

www.huaweidevice.com/certification. You are recommended to visit the website regularly for

up-to-date information.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

120

Statement on a Class A Product

This is a class A product. In a domestic environment this product may cause radio interference

in which case the user may be required to take adequate measures.

European Regulatory Compliance

TE30 complies with the following European directives and regulations.

 1999/5/EC (R&TTE)

 2002/95/EC & 2011/65/EU (RoHS)

 EC NO. 1907/2006 (REACH)

 2002/96/EC (WEEE)

TE30 complies with Directive 2002/95/EC, 2011/65/EU and other similar regulations from

the countries outside the European Union, on the RoHS in electrical and electronic equipment.

The device does not contain lead, mercury, cadmium, and hexavalent chromium and

brominated flame retardants (Polybrominated Biphenyls (PBB) or Polybrominated Diphenyl

Ethers (PBDE)) except for those exempted applications allowed by RoHS directive for

technical reasons.

TE30 complies with Regulation EC NO. 1907/2006 (REACH) and other similar regulations

from the countries outside the European Union. Huawei will notify to the European Chemical

Agency (ECHA) or the customer when necessary and regulation requires.

TE30 complies with Directive 2002/96/EC on waste electrical and electronic equipment

(WEEE). Huawei is responsible for recycling its end-of-life devices, and please contact

Huawei local service center when recycling is required. Huawei strictly complies with the EU

Waste Electrical and Electronic Equipment Directive (WEEE Directive) and electronic waste

management regulations enacted by different countries worldwide. In addition, Huawei has

established a system for recycling and reuse of electronic wastes, and it can provide service of

dismantling and recycling for WEEE. By Huawei recycling system, the waste can be handled

environmentally and the resource can be recycled and reused fully, which is also Huawei

WEEE stratagem in the word. Most of the materials in TE30 are recyclable, and our

packaging is designed to be recycled and should be handled in accordance with your local

recycling policies.

In accordance with Article 11(2) in Directive 2002/96/EC (WEEE), TE30 were marked with

the following symbol: a cross-out wheeled waste bin with a bar beneath as below:

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

121

FCC Part 15

TE30 complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

 This device does not cause harmful interference.

 This device must accept any interference received, including interference that may cause

undesired operation.

If this device is modified without authorization from Huawei, the device may no longer

comply with FCC requirements for Class B digital devices. In that a case, your right to use the

device may be limited by FCC regulations. Moreover, you may be required to correct any

interference to radio or television communications at your own expense.

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation.

This device generates, uses and radiates radio frequency energy. If it is not installed and used

in accordance with the instructions, it may cause harmful interference to radio

communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this device does cause harmful interference to radio or television reception, which can be

determined by turning the device off and on, the user may take one or more of the following

measures:

 Reorient or relocate the receiving antenna.

 Reinforce the separation between the device and receiver.

 Connect the device into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio or TV technician for assistance.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

A Safety Precautions

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

122

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-located or operating in conjunction with any

other antenna or transmitter. This equipment should be installed and operated with a minimum

distance of 20 centimeters between the radiator and your body.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized

modifications to this equipment. Such modifications could void the user authority to operate

the equipment.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

B Technical Specifications

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

123

B Technical Specifications

To better use your TE30, knowing technical specifications of the TE30 is important.

Table B-1 lists the technical specifications of the TE30.

Table B-1 Technical specifications

Category

Item

Specifications

Standards compliance

Multimedia frame protocol

ITU-T H.323 and IETF SIP

Video standard

H.264 SVC, H.264 HP,

H.264 BP, H.263, and

H.263+

Audio standard

G.711, G.722, G.728,

G.722.1*, G.722.1C*,

AAC-LD, HWA-LD,

G.711A, and G.711U

Mono or stereo mode

Dual-stream standard

ITU-T H.239 and SIP

Network standard

TCP/IP, FTP, FTPS, DHCP,

SNMP, Telnet, SSH, HTTP,

HTTPS, PPPoE, RTP,

RTCP, and SNTP

Communication standard

H.221, H.225, H.230,

H.231, H.233, H.234,

H.235, H.241, H.242,

H.243, H.245, H.281,

H.283, H.350, H.460, and

T.140

Protocol for signaling and

media stream encryption

H.235

Conference bandwidth

64 kbit/s to 4 Mbit/s

Video

Input

VGA and Built-in Camera

Output

VGA/YPrPb and HDMI

HUAWEI TE30 Videoconferencing Endpoint

User Guide

B Technical Specifications

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

124

Category

Item

Specifications

Video resolution

 1080p30 with a

minimum bandwidth of

512 kbit/s (Optional)

 720p60 with a minimum

bandwidth of 512 kbit/s

(Optional)

 720p30 with a minimum

bandwidth of 384 kbit/s

 4SIF/4CIF with a

minimum bandwidth of

128 kbit/s

 SIF/CIF with a minimum

bandwidth of 64 kbit/s

 SQSIF/SQCIF/QSIF/QC

IF with a minimum

bandwidth of 64 kbit/s

Presentation resolution

 Input: 1920 x 1200,

1080p (1920 x 1080),

1600 x 1200, 1680 x

1050, 1600 x 900,

XGA+ (1400 x 1050),

1440 x 900, WXGA

(1366 x 768), 1360 x

768, SXGA (1280 x

1024), 1280 x 960,

WXGA (1280 x 800),

1280 x 600, WXGA

(1280 x 768), 720p

(1280 x 720), 1152 x

864, XGA (1024 x 768,

SVGA (800 x 600), and

VGA(640 x 480)

 Output: 1920 x 1080,

1280 x 1024, 1280 x

720, 1024 x 768, 800 x

600

 Coding/Decoding

resolution: 1920 x 1080,

1280 x 1024, 1280 x

720, 1024 x 768, 800 x

600

Category

Item

Specifications

OUT port

Audio processing

Acoustic echo cancellation

(AEC), acoustic noise

suppression (ANS),

automatic gain control

(AGC), VoiceClear, and

AudioEnhancer

HD-AI/TV/LAN/POWER

port

Functions as an HDMI, Ethernet, microphone, or power

port using the integrated cable.

USB port

USB

USB2.0

Power and power supply

Operating voltage and

frequency

100-240 V AC, 50-60 Hz;

12 V DC

Power consumption

Maximum: 60 W

Physical specifications

Codec dimensions

(L×W×H)

157 mm x 235 mm x 167

Package dimensions

(L×W×H)

232mm x 402mm x 237mm

Weight

2.1 kg

Package Weight

3.3 kg

Infrared remote control port

Infrared signal reception

NEC

Built-in camera

Imaging component

2-megapixel and 1/3 type

CMOS imaging chip

Resolution

1080p60 (1920 x 1080

pixels) and 720p (1280 x

720 pixels)

Lens

Zoom: 12x optical

Focal length: f = 3.9-46.8

Aperture: F1.8 to F2.8

Maximum horizontal angle:

72°

Panning angle: ±100°;

tilting angle: ±30°

Camera presets: 30 for the

local camera and 16 for a

remote camera

Automatic white balance

(AWB), automatic exposure

(AE), and autofocus (AF)

Three picture modes:

standard, vivid, and natural

HUAWEI TE30 Videoconferencing Endpoint

User Guide

B Technical Specifications

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

126

Category

Item

Specifications

Exposure mode

Automatic and manual

White balance

Automatic and manual

The dimensions may vary according to the actual product. The dimensions provided in the preceding

table is for your reference only.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

C Videoconferencing Room Layout

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

127

C Videoconferencing Room Layout

When using the TE30, pay attention to your sitting posture to avoid problems associated with

the spinal cord. Do not stare at the display screen for a long time. This may harm your eyes or

blur your vision.

Layout Precautions

 Ensure that there are no large or moving objects behind you. Otherwise, the video cannot

be viewed clearly.

 Do not use striped patterns as the background.

 Do not hold a conference in a room that has echo problems.

 Do not place the TE30 near a sound source.

Lighting Precautions

To ensure video quality, do not turn the lens towards bright light.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

D Default Settings

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

128

D Default Settings

To better use your TE30, get to know the default values of common user names and

passwords.

Table D-1 lists the default user name and passwords of the TE30.

Table D-1 Default user names and passwords

Item

Default Setting

Administrator password for the remote

controlled UI

By default, no password is set.

Administrator user name and password

for the web interface

The default values are both admin.

Upgrade password

By default, no password is set.

User name and password for Telnet login

to the TE30

 Debug user: The default user name and

password are both debug.

 Administrator user: The default user name

and password are both admin.

 Test user: The default user name and

password are test and testviewpoint

respectively.

 Common user: The default user name and

password are both user.

 Touch panel user: The default user name is

apiuser, and password is empty.

User name and password for connecting

your TE30 to a web-based diagnostics

tools

The user name and password are the same as

the user name and password of the web

interface administrator. They are admin by

default.

Default IP address after the TE30 is

restored to its default settings

192.168.1.1

HUAWEI TE30 Videoconferencing Endpoint

User Guide

E Terminology

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

129

E Terminology

Numerics

1080i

1080i is the shorthand name for a format of high-definition video

modes. 1080 denotes the number of horizontal scan lines - also

known as vertical resolution - and the letter i stands for interlaced. In

the alternate format of high-definition video mode, known as 1080p,

the p would stand for progressive scan. 1080i is generally used in

place of 1440x1080, at a frame rate of 29.97 (30000/1001), while

1080p is usually used in place of 1920x1080 (full HD), at a frame

rate of 23.976 fps (24000/1001).

1080p

1080p is the shorthand name for a category of HDTV video modes.

The number 1080 represents 1,080 lines of vertical resolution (1,080

horizontal scan lines), while the letter p stands for progressive scan

(meaning the image is not interlaced). 1080p can be referred to as full

HD or full high definition although 1080i is also "Full HD"

(1920x1080 pixels). The term usually assumes a widescreen aspect

ratio of 16:9, implying a horizontal resolution of 1920 pixels. This

creates a frame resolution of 1920×1080, or 2,073,600 pixels in total.

The frame rate in hertz can be either implied by the context or

specified after the letter p (or i), such as 1080p30, meaning 30 Hz.

2 panes

Users see two sites on one monitor in two panes. The two panes are

of the same size. Each pane is about 1/4 of the screen. Use 2-pane as

an adjective.

2CIF

2CIF defines a video with a resolution of 352 × 576 pixels and using

progressive scanning.

2SIF

2SIF defines a video with a resolution of 352 × 480 pixels and using

progressive scanning.

3 panes

Users see three sites on one monitor in three panes. Each pane is

about 1/3 of the screen. Use 3-pane as an adjective.

4CIF

4CIF defines a video resolution of 704 × 576 pixels.

4SIF

4SIF defines a video with a resolution of 704 × 480 pixels and using

progressive scanning.

720p

720p is the shorthand name for a category of HDTV video modes.

The number 720 stands for the 720 horizontal scan lines of display

HUAWEI TE30 Videoconferencing Endpoint

User Guide

E Terminology

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

130

resolution (also known as 720 pixels of vertical resolution), while the

letter p stands for progressive scan or non-interlaced. When broadcast

at 60 frames per second, 720p features the highest temporal (motion)

resolution possible under the ATSC standard. Progressive scanning

reduces the need to prevent flicker by filtering out fine details, so

sharpness is much closer to 1080i than the number of scan lines

would suggest.

broadcast (site)

All sites, except for the site being broadcast, view the site that is

broadcast. On the Broadcast Site screen, users can choose between

Broadcast Single and Broadcast in Turn.

broadcast single

(site)

Broadcast one specified site.

built-in MCU

An built-in unit of an endpoint, using the built-in MCU, the endpoint

can hold a multipoint conference that supports multiple functions,

such as site access, video exchange, audio mixing, data processing,

and signaling interaction.

call absent (sites)

Place calls to all the sites that are on the site list but are absent from

the conference.

call site

Place a call to a site to add the site to the conference.

cascading

Multiple MCUs are connected in series at different layers to allow the

number of participants to expand beyond what a single MCU can

support. In cascading mode, an MCU in an upper layer can control an

MCU in a lower layer.

camera preset

Users can control a camera by zooming, panning, and tilting the

camera or changing the focus. Then, users can store this camera

position and assign a number to this position. This preset position is a

camera preset. During a conference, users can move the camera to a

camera preset by selecting the relevant number.

CIF

CIF (Common Intermediate Format), also known as FCIF (Full

Common Intermediate Format), is a format used to standardize the

horizontal and vertical resolutions in pixels of YCbCr sequences in

video signals, commonly used in video teleconferencing systems. It

was first proposed in the H.261 standard.

continuous

presence

A feature in multi-point conferencing that allows the video endpoint

to see images from multiple video endpoints at the same time. All

parties remain continuously visible or 'present' for the duration of the

call and the user can have control over the screen layout. Continuous

presence is better suited for team collaboration since it allows

participants to see the reactions (body language) of all participants,

not just the speaker.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

E Terminology

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

131

delete site

Remove a site from the site list.

dual stream

During a conference, two channels of video streams can be sent or

received simultaneously. For example, one channel is used for

transmitting video (such as video captured by a camera) and the other

channel is used for transmitting presentation (such as a computer

desktop). The two channels of videos can be displayed on two

displays.

end conference

End a conference. In this case, all sites leave the conference.

full-duplex

A full-duplex, or sometimes double-duplex system, allows

communication in both directions, and, unlike half-duplex, allows

this to happen simultaneously. Land-line telephone networks are

full-duplex, since they allow both callers to speak and be heard at the

same time. A good analogy for a full-duplex system would be a

two-lane road with one lane for each direction.

G.711

G.711, also known as Pulse Code Modulation (PCM), is a very

commonly used waveform codec. G.711 uses a sampling rate of

8,000 samples per second, with the tolerance on that rate 50 parts per

million (ppm). Non-uniform quantization (logarithmic) with 8 bits is

used to represent each sample, resulting in a 64 kbit/s bit rate. There

are two slightly different versions; μ-law, which is used primarily in

North America, and A-law, which is in use in most other countries

outside North America.

G.722

G.722 is a ITU-T standard 7 kHz wideband speech codec operating at

48, 56 and 64 kbit/s. It was approved by ITU-T in November 1988.

Technology of the codec is based on sub-band ADPCM

(SB-ADPCM).

G.728

G.728 is an ITU-T standard for speech coding operating at 16 kbit/s.

It is officially described as Coding of speech at 16 kbit/s using

low-delay code excited linear prediction.

give floor

After the chair site gives floor to a site, the other sites view and hear

the site. All the sites, except the chair site and the site that is given the

floor, are muted.

H.239

H.239 is an ITU-T recommendation from the H.32x Multimedia

Communications' macrofamily of standards for multimedia

communications over various networks. The H.239 recommendation

is titled "Role management and additional media channels for

HUAWEI TE30 Videoconferencing Endpoint

User Guide

E Terminology

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

132

H.3xx-series terminals". Practical importance of this recommendation

is its setting forth a way to have multiple video channels (for

example, one for conferencing, another for presentation) within a

single session (call).

H.261

H.261 is a 1990 ITU-T video coding standard originally designed for

transmission over ISDN lines on which data rates are multiples of 64

kbit/s. It is one member of the H.26x family of video coding

standards in the domain of the ITU-T Video Coding Experts Group

(VCEG). The coding algorithm was designed to be able to operate at

video bit rates between 40 kbit/s and 2 Mbit/s. The standard supports

two video frame sizes: CIF (352x288 luma with 176x144 chroma)

and QCIF (176x144 with 88x72 chroma) using a 4:2:0 sampling

scheme. It also has a backward-compatible trick for sending still

picture graphics with 704x576 luma resolution and 352x288 chroma

resolution (which was added in a later revision in 1993).

H.263

H.263 is a video codec standard originally designed as a low-bitrate

compressed format for videoconferencing. It was developed by the

ITU-T Video Coding Experts Group (VCEG) in a project ending in

1995/1996 as one member of the H.26x family of video coding

standards in the domain of the ITU-T. H.263v2 (H.263+) added

support for flexible customized picture formats and custom picture

clock frequencies. Previously the only picture formats supported in

H.263 had been Sub-QCIF, QCIF, CIF, 4CIF, and 16CIF, and the

only picture clock frequency had been 30000/1001 (approximately

29.97) clock ticks per second.

H.264

H.264/AVC/MPEG-4 Part 10 (Advanced Video Coding) is a standard

for video compression. The final drafting work on the first version of

the standard was completed in May 2003. H.264/AVC is the latest

block-oriented motion-compensation-based codec standard developed

by the ITU-T Video Coding Experts Group (VCEG) together with the

ISO/IEC Moving Picture Experts Group (MPEG), and it was the

product of a partnership effort known as the Joint Video Team (JVT).

The ITU-T H.264 standard and the ISO/IEC MPEG-4 AVC standard

(formally, ISO/IEC 14496-10 - MPEG-4 Part 10, Advanced Video

Coding) are jointly maintained so that they have identical technical

content. H.264 is used in such applications as Blu-ray Disc, videos

from YouTube and the iTunes Store, DVB broadcast,

direct-broadcast satellite television service, cable television services,

and real-time videoconferencing.

H.323

H.323 is a recommendation from the ITU Telecommunication

Standardization Sector (ITU-T) that defines the protocols to provide

audio-visual communication sessions on any packet network. The

H.323 standard addresses call signaling and control, multimedia

transport and control, and bandwidth control for point-to-point and

multi-point conferences.

half-duplex

A transmitting mode in which a half-duplex system provides for

communication in both directions, but only one direction at a time

(not simultaneously). Typically, once a party begins receiving a

signal, it must wait for the transmitter to stop transmitting, before

replying.

hang up (site)

Hang up a remote site and remove the site from the conference.

HUAWEI TE30 Videoconferencing Endpoint

User Guide

E Terminology

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

133

Refers to a video system of higher resolution than standard-definition

(SD) video, most commonly at display resolutions of 1280×720

(720p) or 1920×1080 (1080i or 1080p, full HD). High definition

(HD) refers to an the increase in display or visual resolution of

television formats (HDTV), high definition video (used in HDTV

broadcasting, digital film and computer HD video film formats), high

definition multimedia interface (HDMI), an all-digital audio and

video interface capable of transmitting uncompressed streams and

other formats for recording and transmitting visual and audio

communications.

hide video

During a conference, a site can hide its video to prevent other sites

from viewing the video of the site.

intelligent mode

A video transforming mode, in this mode, cut the video first and then

stretch the video. Ensure that the aspect ratio of the video remains

unchanged. For example, to change wide-screen video to

narrow-screen video, cut the left and right sides of the wide-screen

video, and then stretch the video to full screen.

lock conference

(presentation)

After the chair site locks a conference and if site A is sharing

presentation, the other sites in the conference cannot share

presentation until site A stops sharing presentation.

lock site

(presentation)

After the chair site locks the presentation, only the site that is

currently sharing the presentation can continue sharing presentation.

Huawei Technologies TE30 Video Conferencing Endpoint User Manual User Guide

Huawei Technologies Co.,Ltd Video Conferencing Endpoint User Guide

User Guide

Navigation menu

Namespaces

Views

Navigation