Huawei Ascend Y300 0100 FAQ English
2014-07-31
User Manual: Huawei
Open the PDF directly: View PDF 
.
Page Count: 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
HUAWEI Y300-01XX Smartphone FAQs
HUAWEI Y300-01XX
V100R001
Issue
01
Date
2013-1-9
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 2 of 86
Contents
Change History ................................................................................................................................. 1
1 Basics ............................................................................................................................................... 1
1.1 Your Phone at a Glance .................................................................................................................................... 1
1.2 Installation ........................................................................................................................................................ 2
1.2.1 How Do I Open the Back Cover? ........................................................................................................... 2
1.2.2 How Do I Install a SIM Card, a microSD Card, and the Battery? .......................................................... 2
1.3 Home Screen .................................................................................................................................................... 4
1.3.1 How Do I Edit the Application List? ....................................................................................................... 5
1.4 Status Icons ...................................................................................................................................................... 7
1.5 Text Messages .................................................................................................................................................. 8
1.5.1 What is the difference between text messages in an Android OS and those in a traditional system?
What is the advantage of text messages in the Android OS? ........................................................................... 8
1.5.2 How do I change the Input Method? ....................................................................................................... 9
1.5.3 Does the mobile phone receive a long text message as several messages or a single complete message?
......................................................................................................................................................................... 9
1.5.4 How do I identify received and sent messages? .................................................................................... 10
1.5.5 How many text messages can be stored on my phone? ........................................................................ 11
1.5.6 If I forward a message in a conversation, will all the messages in the conversation be sent or only the
desired message? ............................................................................................................................................ 12
1.5.7 How do I set an audio file as my ringtone for incoming calls or new messages? ................................. 12
1.5.8 How do I set notification mode for new messages? .............................................................................. 14
1.5.9 How many english characters can be contained in a long text message? .............................................. 15
1.5.10 How do I delete all conversations? ..................................................................................................... 15
1.6 Multimedia Messages ..................................................................................................................................... 16
1.6.1 How do I send a multimedia message? ................................................................................................. 16
1.6.2 Are there any restrictions on the size, format, or resolution of a file to be attached to a multimedia
message? ........................................................................................................................................................ 16
1.6.3 What causes a failure to send or receive a multimedia message? How can I solve the problem? ......... 17
1.6.4 How do I change the font size of SMS or MMS text? .......................................................................... 18
1.7 Call ................................................................................................................................................................. 18
1.7.1 How do I check my total call duration and data traffic? ....................................................................... 18
1.7.2 How do I switch between multiple ongoing calls?................................................................................ 18
1.7.3 Does the phone support video calls? ..................................................................................................... 18
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 3 of 86
1.7.4 Can I use the key on the headset to answer an incoming call or play music? ....................................... 18
1.7.5 Can I copy multiple contacts from the phone to the SIM card at a time? If Yes, after I doing so, the
number of contacts saved to the SIM card is less than the number of contacts copied from the phone, Why?
....................................................................................................................................................................... 19
1.8 Music .............................................................................................................................................................. 19
1.8.1 How do I view the lyrics of a song when the song is playing? ............................................................. 19
1.8.2 When playing music or videos, does the media player support functions such as fast-forward, rewind,
pause, and repeat? .......................................................................................................................................... 19
1.8.3 If an audio file on my microSD Card is set as my ringtone, does the phone use the file as my ringtone
after I remove the microSD Card? ................................................................................................................. 19
1.8.4 How do I create a playlist? .................................................................................................................... 20
1.8.5 How many playing modes does music support? ................................................................................... 21
1.8.6 How Do I Play Audio Files in the Background and Exit Music? .......................................................... 23
1.9 Camera ........................................................................................................................................................... 24
1.9.1 What Are the Default Paths for Saving Pictures and Videos? Can I Change the Paths? ....................... 24
1.9.2 What Picture Formats and Resolutions Does Camera Support? ........................................................... 25
1.9.3 How Many Cameras Does the Phone Come with? What Are the Specifications for the Cameras? Do
They Support Autofocus?............................................................................................................................... 26
1.9.4 How Many White Balance Modes Does Camera Provide? ................................................................... 26
1.9.5 What Video Formats and Resolutions Does Camera Support? ............................................................. 26
1.9.6 Does Camera Support Video Playback in Full-Screen Mode? .............................................................. 26
1.9.7 If the mobile phone does not have a microSD card installed, can I use it to take photos or record
videos? ........................................................................................................................................................... 26
1.9.8 Can I disable the shutter sound? ............................................................................................................ 26
1.9.9 How do I set the mobile phone to save photos and video clips to the microSD card after they are
captured? ........................................................................................................................................................ 26
1.9.10 How Do I Add a Frame to a Picture? .................................................................................................. 26
1.9.11 I Cannot Open Some Pictures or Videos, Why? .................................................................................. 26
1.10 Streaming Media .......................................................................................................................................... 27
1.10.1 Does the Phone Stop Playing Streaming Media When I Receive an Incoming call? If Yes, Will It
Continue to Play the Streaming Media After the Call? .................................................................................. 27
1.10.2 Why Does the Phone Fail to Play Some Streaming Media? ............................................................... 27
1.10.3 What Causes Poor Quality of Online Streaming Media Played by the Phone? .................................. 27
1.10.4 Will the Phone's Internal Storage Become Insufficient When Online Streaming Media Is Playing? .. 27
1.11 Bluetooth ...................................................................................................................................................... 28
1.11.1 My Phone Cannot Be Discovered by Other Devices, Why? How Can I Solve the Problem? ............. 28
1.11.2 What Files Can Be Transmitted Using Bluetooth? .............................................................................. 29
1.11.3 Can I Use Bluetooth to Synchronize Data with a Computer? ............................................................. 29
1.11.4 How Do I Make Calls or Listen to Music Using a Bluetooth Headset? .............................................. 29
1.11.5 What Is the Bluetooth Range? ............................................................................................................. 29
1.11.6 I Cannot Pair My Phone with Other Bluetooth Devices, Why? .......................................................... 29
1.11.7 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth? .......................... 29
1.12 How Do I Add or Remove an Email Account?Email ................................................................................... 30
1.13 GPS Navigation ............................................................................................................................................ 37
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 4 of 86
1.13.1 Does My Phone Support GPS Navigation? ......................................................................................... 37
1.13.2 How Can I Use Wireless Networks or GPS Satellites for Maps to Implement Location and
Navigation Functions? ................................................................................................................................... 37
1.13.3 What Can I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS
Satellites? ....................................................................................................................................................... 37
1.13.4 When Indoor, My Phone Usually Fails to Locate My Position; When It Finally Locates My Position,
the Displayed Position Is Far from the Actual Position, Why? Does My Phone Support Voice Navigation? 38
1.14 What Are Smartphones? ............................................................................................................................... 38
1.15 What OS Does My Phone Run? ................................................................................................................... 38
1.16 How Do I Install the USB Driver for My Phone? Does My Phone Come with HiSuite? ............................ 38
1.17 What Is My Phone's CPU Frequency? I Use a Third-Party Application to Check the Frequency But the
Result Is Different from the Nominal Value, Why? ............................................................................................. 38
1.18 Does My Phone Support the Canvas? .......................................................................................................... 39
1.19 Does My Phone Come with a Full Touchscreen? ......................................................................................... 39
1.20 Does My Phone Come with an Accelerometer? How Do I Use It? .............................................................. 39
1.21 Does My Phone Come with an FM Radio? How Do I Use It? ..................................................................... 39
1.22 Does My Phone Support a Digital Compass? .............................................................................................. 39
1.23 How Much Available Space Does My Phone Provide? ................................................................................ 39
1.24 Is My Phone's Antenna Embedded? ............................................................................................................. 40
1.25 Can I Download Themes to My Phone? ....................................................................................................... 40
1.26 Is My Phone's SIM Card Removable or Integrated? .................................................................................... 40
1.27 Does My Phone Support Video Chat? .......................................................................................................... 40
1.28 How Do I Enter and Exit Safe Mode? .......................................................................................................... 41
1.29 Does My Phone Support Multi-Touch? ........................................................................................................ 44
1.30 Does My Phone Support Scheduled Power-On and Power-Off? ................................................................. 44
1.31 Can I Use My Phone as a Portable Wi-Fi Hotspot? ..................................................................................... 44
1.32 Is My Phone's Touchscreen Capacitive or Resistive? ................................................................................... 44
1.33 What OSs Does My Phone Support If I Use It as a Modem? ....................................................................... 44
1.34 Does My Phone Support VPNs? .................................................................................................................. 45
2 Common Settings ........................................................................................................................ 46
2.1 How Do I Upgrade My Phone's Software? .................................................................................................... 46
2.2 How Do I Install the ADB Driver? ................................................................................................................. 47
2.3 How Do I Configure Network Settings? ........................................................................................................ 50
2.4 Wi-Fi .............................................................................................................................................................. 51
2.4.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My
Phone's Mobile Data Connection? ................................................................................................................. 51
2.4.2 Does My Phone Support Wi-Fi? ........................................................................................................... 52
2.4.3 My Phone Is Connected to a Wi-Fi Network But Cannot Open Web Pages, Why? .............................. 52
2.4.4 What Can I Do If My Phone Can Detect Wi-Fi Signals from Devices Other Than a Wireless Router
After the Phone's Wi-Fi Is Turned On? .......................................................................................................... 52
2.4.5 How Can I Judge Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? ....................................................................................................................................... 53
2.4.6 I Am Connected to a Wi-Fi Hotspot But Cannot Access the Internet, Why? ........................................ 53
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 5 of 86
2.4.7 What Can I Do If the Wi-Fi Option Is Unavailable or If My Phone Automatically Turns Off Wi-Fi
After I Turn It On? ......................................................................................................................................... 53
2.4.8 What Can I Do If My Phone's Wi-Fi Connection Often Disconnects? ................................................. 53
2.4.9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to
Both a Wi-Fi Network and a 3G Network? .................................................................................................... 54
2.5 Internet Access ............................................................................................................................................... 55
2.5.1 How Do I Clear My Browser's Cache and Web History? ..................................................................... 55
2.5.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them? ............ 55
2.5.3 Can I Log In to My Email Account from a Web Page? ......................................................................... 55
2.5.4 Can I Log In to My Online Banking Account Using the Browser or an Online Banking Client Installed
on My Phone? ................................................................................................................................................ 55
2.5.5 How Do I Save an Image on a Web Page? ............................................................................................ 56
2.5.6 How Do I Set My Browser's Home Page? ............................................................................................ 56
2.5.7 How Do I Save a Favorite Web Page? .................................................................................................. 57
2.5.8 How Do I Enable or Disable My Phone's Mobile Data Connection? ................................................... 57
2.5.9 Can I Use My Phone to Access the Internet During a Call? ................................................................. 57
2.6 Language and Keyboard ................................................................................................................................. 57
2.6.1 Does My Phone Support Text Input Using Handwriting or an Onscreen Keyboard? ........................... 57
2.6.2 What Text Input Methods Does My Phone Support? ............................................................................ 57
2.6.3 I Have Successfully Installed a New Text Input Method But Cannot Use It, Why? ............................. 57
2.6.4 How Do I Change the Font Size on My Phone's Screen? ..................................................................... 57
2.6.5 Does the Huawei Input Method Support Handwriting in Full-Screen Mode? ...................................... 57
2.7 Screen Lock .................................................................................................................................................... 58
2.7.1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN? .......................................... 58
2.7.2 How Do I Enable a Screen Lock That Must Be Unlocked Using a Pattern? ........................................ 58
2.7.3 How Many Times Can I Incorrectly Draw the Screen Unlock Pattern Before My Phone Is Locked?.. 58
2.7.4 How Do I Lock and Unlock the Screen?............................................................................................... 58
2.8 Ebooks ............................................................................................................................................................ 59
2.8.1 What Ebook Formats Does My Phone Support? What Is the Maximum Size for an Ebook to Be Read
on My Phone? ................................................................................................................................................ 59
2.9 Clock .............................................................................................................................................................. 59
2.9.1 Does My Phone Support Alarms When It Is Powered Off? .................................................................. 59
2.9.2 How Do I Add or Delete an Alarm? ...................................................................................................... 59
2.10 USB Tethering .............................................................................................................................................. 60
2.10.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP? ......... 60
2.10.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? ................................................................................................................................................... 63
3 Applications ................................................................................................................................. 64
3.1 What Third-Party Applications Does My Phone Support? ............................................................................. 64
3.2 How Do I Obtain Third-Party Applications? .................................................................................................. 64
3.3 How Do I Install, Manage, and Uninstall Applications? ................................................................................ 65
3.3.1 How Do I Install Applications? ............................................................................................................. 65
3.3.2 How Do I Manage Applications? .......................................................................................................... 66
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 6 of 86
3.3.3 How Do I Uninstall Applications? ........................................................................................................ 67
3.4 I Cannot Install an Application, Why? How Can I Solve the Problem? ......................................................... 68
3.5 Are Third-Party APKs Installed on the Phone's Internal Storage or a microSD Card? .................................. 68
3.6 How Do I Exit a Running Application? ......................................................................................................... 71
3.7 How Can I Solve the Power Consumption Problem Caused by Third-Party Applications? .......................... 71
4 Others ............................................................................................................................................ 72
4.1 How Do I Check the Available Space on the Internal and External microSD Cards? .................................... 72
4.1.1 How Do I Check My Phone's Available RAM Space?.......................................................................... 72
4.1.2 What Is the Maximum Capacity of the External microSD Card Supported by My Phone? ................. 72
4.1.3 Running Android 4.1.1, Does My Phone Support Application Installation on an External microSD
Card? .............................................................................................................................................................. 73
4.2 What Data Can Be Backed Up on My Phone? ............................................................................................... 73
4.3 How Do I Use Contacts to Back Up and Recover My Contacts?................................................................... 74
4.3.1 How Do I Back Up Contacts to a microSD Card? ................................................................................ 74
4.3.2 How Do I Recover Contacts from a microSD Card? ............................................................................ 75
4.3.3 How Do I Use Backup to Back Up Data? ............................................................................................. 75
4.4 How Do I Cut or Copy Files or Folders from the Phone's Internal Storage to Its Internal microSD Card or an
External mciroSD Card? ...................................................................................................................................... 75
4.5 Common Skills ............................................................................................................................................... 76
4.5.1 How Do I Customize the Home Screen or Its Extensions? ................................................................... 76
4.5.2 How Do I Save Battery Power? ............................................................................................................ 76
4.5.3 How Do I Save Data Traffic? ................................................................................................................ 77
4.5.4 What Can I Do If My Phone Runs Slowly? .......................................................................................... 77
4.5.5 Can I Uninstall Applications Customized by My Operator? ................................................................. 77
4.5.6 Why Does My Customized Wallpaper Stretch Automatically? ............................................................. 77
4.5.7 What Data Will Be Lost If I Restore My Phone to Its Factory Settings? .............................................. 77
4.5.8 How Do I Increase My Phone's Internal Storage Space? ...................................................................... 77
4.5.9 How Do I Disable Audible Touch Tones? ............................................................................................. 77
4.5.10 How Do I Turn the Screen On After It Turns Off Automatically? ...................................................... 78
4.5.11 How Do I Adjust the Screen Brightness? ............................................................................................ 78
4.5.12 How Does My Phone's Key Backlight Save Battery Power?.............................................................. 78
4.5.13 How Do I Enable or Disable Airplane Mode? .................................................................................... 78
4.5.14 How Do I Restore My Phone to Factory Settings? ............................................................................. 78
4.5.15 How Do I Set a Picture as a Contact's Photo Caller ID? ..................................................................... 78
4.5.16 How Do I Use My Phone as a USB Mass Storage Device? ................................................................ 79
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
Change History
Date
Author
Change Description
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
1 Basics
1.1 Your Phone at a Glance
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 2 of 86
1.2 Installation
1.2.1 How Do I Open the Back Cover?
Use your left hand to hold the phone at one end, and then use your right Thumb finger to open
a gap in the back cover in the groove.
1.2.2 How Do I Install a SIM Card, a microSD Card, and the
Battery?
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 3 of 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 4 of 86
1.3 Home Screen
Indicators of the Home screen and its extensions are displayed only when you attempt to switch between
the Home screen and its extensions.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 5 of 86
1.3.1 How Do I Edit the Application List?
NOTE
In non-editing mode, only applications with icons are displayed in the list. The number of applications
displayed in the list is not the actual number of applications on the phone.
1. Touch and hold the icon, and drag it to any blank area of the current screen or to another
screen. If dragged to a blank area, the icon is moved to the new position, as shown in the
following figure.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 6 of 86
2. If dragged onto another icon, the two icons will exchange positions, as shown in the following
figure.
NOTE
In editing mode, the number of displayed applications in the list is the actual number of applications on
the phone. When an icon is moved, the icons in the application list are automatically aligned from left to
right and from top to bottom.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 7 of 86
1.4 Status Icons
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 8 of 86
1.5 Text Messages
1.5.1 What is the difference between text messages in an Android
OS and those in a traditional system? What is the advantage of
text messages in the Android OS?
- Difference
In a traditional system, text messages are stored in your inbox and sent box.
In an Android operating system (OS), text messages to or from a contact are
stored in a conversation.
- Advantage
Messaging in an Android OS is similar to instant messaging services such as
MSN and QQ, which helps you to follow the conversation more easily.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 9 of 86
1.5.2 How do I change the Input Method?
Touch a text field to bring up the keyboard, and is displayed in the status bar. Flick the
status bar open, touch Select input method, and touch the desired input method, as shown in
the following figure.
1.5.3 Does the mobile phone receive a long text message as several
messages or a single complete message?
As a single complete message.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 10 of 86
1.5.4 How do I identify received and sent messages?
Sent messages are listed on the right and received messages are listed on the left.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 11 of 86
1.5.5 How many text messages can be stored on my phone?
The number of messages that can be stored on your phone is dependent on your phone's
storage capacity.
To check your phone's storage capacity, touch Settings > All->Storage>Apps->All.
By default, a conversation can contain a maximum of 500 text messages.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 12 of 86
To set the number of text messages that a conversation can contain, touch Messaging >
> Settings, select Delete old messages, touch Text message limit, and set the text
message limit.
1.5.6 If I forward a message in a conversation, will all the
messages in the conversation be sent or only the desired message?
Only the message you selected will be forwarded.
1.5.7 How do I set an audio file as my ringtone for incoming calls
or new messages?
- To set your ringtone for new messages, touch Settings > Sound > Notification tone >
Message, and select the audio file you want.
- To set your ringtone for incoming calls, open File Manager, select the audio file you
want, play it using Music, and then touch > Set as ringtone. You can also open
Music, touch and hold the audio file you want, and touch Set as ringtone.
- Create a folder named Ringtones in the microSD card's root directory, and add audio
files to the folder. When you set your ringtone, the audio files are displayed in the
Ringtones list. Select the audio file you want, and then set it as your ringtone.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 13 of 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 14 of 86
1.5.8 How do I set notification mode for new messages?
- To set your ringtone for new messages, touch Messaging > > Settings > Choose
ringtone, and then select the audio file you want.
- To set your phone to vibrate when you receive a message, touch Messaging > >
Settings > Vibrate.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 15 of 86
1.5.9 How many english characters can be contained in a long text
message?
A text message can contain a maximum of 1,530 English characters. A long text message can
contain a maximum of 10pages of English messages.
1.5.10 How do I delete all conversations?
Open Messaging, touch and hold a conversation, select the conversations you want to delete,
and touch the trash icon.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 16 of 86
1.6 Multimedia Messages
1.6.1 How do I send a multimedia message?
Open Messaging, write a message, touch
1.6.2 Are there any restrictions on the size, format, or resolution of
a file to be attached to a multimedia message?
- The maximum size of an audio or video file to be attached to a multimedia message is
300 KB.
- If a picture is too large, it will be automatically compressed before it is attached to a
multimedia message. As a result, the resolution of the picture attached to the message
decreases.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 17 of 86
1.6.3 What causes a failure to send or receive a multimedia
message? How can I solve the problem?
- Multimedia messages cannot be received if your phone's available storage space is
insufficient.
To solve the problem, delete unnecessary files to increase your phone's storage space.
- Multimedia messages cannot be sent or received if data services are disabled.
To solve the problem, touch Settings > Mobile networks, and select Data enabled.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 18 of 86
1.6.4 How do I change the font size of SMS or MMS text?
The font size of Short Message Service (SMS) or Multimedia Messaging Service (MMS) text
cannot be changed.
1.7 Call
1.7.1 How do I check my total call duration and data traffic?
You can check your total data traffic using the preinstalled Traffic Manager. There is no
preinstalled application for checking your total call duration.
1.7.2 How do I switch between multiple ongoing calls?
When you have multiple ongoing calls, touch Swap to switch between them.
1.7.3 Does the phone support video calls?
No.
1.7.4 Can I use the key on the headset to answer an incoming call
or play music?
Yes. When you have an incoming call, you can use the key on the headset to answer the call.
In standby mode, you can use the key to play music.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 19 of 86
1.7.5 Can I copy multiple contacts from the phone to the SIM card
at a time? If Yes, after I doing so, the number of contacts saved to
the SIM card is less than the number of contacts copied from the
phone, Why?
Yes, you can copy multiple contacts from the phone to the Subscriber Identity Module (SIM)
card at a time.
If the SIM card contains contacts with the same names as those copied from the phone, the
contacts will be merged. In this case, the number of contacts saved to the SIM card is less
than the number of contacts copied from the phone.
1.8 Music
1.8.1 How do I view the lyrics of a song when the song is playing?
Play the song with the preinstalled music player that supports lyrics display. You can also
install an Android application package file (APK) such as QQMusic to play the song.
1.8.2 When playing music or videos, does the media player
support functions such as fast-forward, rewind, pause, and
repeat?
Yes.
1.8.3 If an audio file on my microSD Card is set as my ringtone,
does the phone use the file as my ringtone after I remove the
microSD Card?
No. When the microSD card is removed, the phone uses the default ringtone.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 20 of 86
1.8.4 How do I create a playlist?
Open Music. Touch and hold the audio file to be added to a playlist, and touch Add to
playlist > New playlist. Then enter a name in Playlist name, and touch Save.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 21 of 86
1.8.5 How many playing modes does music support?
Music supports four playing modes:
- Shuffle is off (by default): play all audio files in a playlist in order and stop when all the
files have been played.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 22 of 86
- Shuffle is on: play all audio files in a playlist in a random order and stop when all the
files have been played.
- Repeating all songs: play all audio files in a playlist in order, and repeat the playlist in
order after the last file is played.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 23 of 86
- Repeating current song: play the current audio file repeatedly.
1.8.6 How Do I Play Audio Files in the Background and Exit
Music?
- To play audio files in the background, touch or when playing an audio file
using Music.
- To exit Music, pause the currently played audio file, and touch .
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 24 of 86
1.9 Camera
1.9.1 What Are the Default Paths for Saving Pictures and Videos?
Can I Change the Paths?
1. When the preferred saving location is set to the phone's internal memory, the photos and
videos are saved in the Camera folder under File Manager > Internal > DCIM. When
the preferred saving location is the microSD card, the photos and videos are saved in the
Camera folder under File Manager > SD card > DCIM.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 25 of 86
2. The preferred saving locations for photos and videos are both the phone memory. To set
the preferred saving location, open Camera, touch Settings > Preferred save location,
and select Memory card or Internal storage. If there is no available storage space in
the default saving location, photos and videos will be saved under the non-default path,
as shown in the following figure.
1.9.2 What Picture Formats and Resolutions Does Camera
Support?
1. Camera supports the JPG format
2. and the picture resolutions of 5 M, 3.2 M, 0.8 M and 0.3 M.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 26 of 86
1.9.3 How Many Cameras Does the Phone Come with? What Are
the Specifications for the Cameras? Do They Support Autofocus?
1. Your mobile phone comes with two cameras: an 5 MP rear camera and a 0.3 MP front
camera.
2. The rear camera supports autofocus.
1.9.4 How Many White Balance Modes Does Camera Provide?
Camera provides four white balance modes: Auto, Incandescent, Daylight, Fluorescent,
and Cloudy.
1.9.5 What Video Formats and Resolutions Does Camera Support?
Camera supports the video format of MP4 and the video resolutions of 640 x 480 pixels
(VGA) and 176 x 144 pixels (MMS).
1.9.6 Does Camera Support Video Playback in Full-Screen Mode?
Yes.
1.9.7 If the mobile phone does not have a microSD card installed,
can I use it to take photos or record videos?
Yes. If a microSD card is not installed, photos and video clips will be saved in the phone's
internal memory.
1.9.8 Can I disable the shutter sound?
No.
1.9.9 How do I set the mobile phone to save photos and video
clips to the microSD card after they are captured?
Go to Camera's settings menu and set the preferred saving location to microSD card. Photos
and video clips you capture will then be saved to the microSD card.
1.9.10 How Do I Add a Frame to a Picture?
The phone is not preinstalled with any application that allows you to add a frame to picture.
Download one if you want to add a frame to a picture.
1.9.11 I Cannot Open Some Pictures or Videos, Why?
- The phone does not support the picture or video formats.
- The pictures or videos are damaged.
- The pictures or videos are copyright-protected.
- The phone's random-access memory (RAM) is insufficient. Close some running
third-party applications.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 27 of 86
- An unknown error occurred in Camera or the phone's OS. This is a rare case. Restart the
phone and try again.
1.10 Streaming Media
1.10.1 Does the Phone Stop Playing Streaming Media When I
Receive an Incoming call? If Yes, Will It Continue to Play the
Streaming Media After the Call?
The phone stops playing the streaming media when you have an incoming call.
After the call, the phone continues to play the streaming media.
1.10.2 Why Does the Phone Fail to Play Some Streaming Media?
- The phone does not support the steaming media format.
- The network performance is unstable.
- The phone's RAM is insufficient.
1.10.3 What Causes Poor Quality of Online Streaming Media
Played by the Phone?
- The source streaming media is of poor quality.
- The network connection is poor.
- The phone's hardware is faulty, for example, the phone display is damaged. In this case,
use another device to play the online streaming media for contrast purposes.
- The phone's RAM is insufficient.
- The central processing unit (CPU) usage is high.
- Too many applications are running.
1.10.4 Will the Phone's Internal Storage Become Insufficient
When Online Streaming Media Is Playing?
No. When playing, the online streaming media occupies the phone's RAM rather than its
internal storage.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 28 of 86
1.11 Bluetooth
1.11.1 My Phone Cannot Be Discovered by Other Devices, Why?
How Can I Solve the Problem?
- Bluetooth is turned off.
To solve the problem, touch Settings, and turn on Bluetooth.
- The phone is not set to Discoverable after Bluetooth is turned on.
To solve the problem, touch Settings > Bluetooth, and touch not visible to other
Bluetooth devices.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 29 of 86
1.11.2 What Files Can Be Transmitted Using Bluetooth?
Pictures, audio files, videos, text files, web pages, and contacts can be transmitted using
Bluetooth.
1.11.3 Can I Use Bluetooth to Synchronize Data with a Computer?
Yes. Need to install Bluetooth adapter on the PC, turn on the Bluetooth adapter, double-click
the search remote equipment, search equipment, PC and mobile phone paired, you can
transfer files.
1.11.4 How Do I Make Calls or Listen to Music Using a Bluetooth
Headset?
Turn on the Bluetooth headset, and set it to discoverable. Turn on Bluetooth on your phone,
and search for the headset. After the headset is found, pair your phone with the headset. Then
you can use the headset to make calls or listen to music.
NOTE
To listen to music, you must use a stereo Bluetooth headset.
1.11.5 What Is the Bluetooth Range?
The valid range is approximately 10 meters.
1.11.6 I Cannot Pair My Phone with Other Bluetooth Devices,
Why?
- The phone cannot find other Bluetooth devices.
To solve the problem, check that Bluetooth on other devices is turned on and the devices
are set to discoverable.
- The phone cannot detect a Bluetooth headset.
To solve the problem, check that the headset is set to discoverable. For details about how
to set the headset, see the headset user guide.
- The phone cannot connect to other phones when sending files.
To solve the problem, check that the phones to be connected are paired with your phone
and are able to receive files.
1.11.7 Can I Connect My Phone to a Computer and Access the
Internet Using Bluetooth?
You can connect your phone to a computer using Bluetooth, but you cannot access the
Internet on your computer after the connection is set up.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 30 of 86
1.12 How Do I Add or Remove an Email Account?Email
To add an email account, touch Email, and then set up your email account manually or
automatically.
- Manual setup
1. On the Add account screen, touch your email service provider. Choose to add an
Exchange account or an account of other types, as shown in the following figure.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 31 of 86
1. To set up an Exchange account, enter your email address, domain name, user name, and
password.
2. Manual setup: Fill the fields, and touch Manual setup. The incoming server checking
screen is then displayed. After the domain name, user name, password, and server are
properly set, touch Next. The inbox is displayed and your emails are synchronized, as
shown in the following figure.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 32 of 86
Automatic setup: Fill the fields, and touch Next. The account information retrieving screen is
then displayed. After retrieving account information, touch Next, and configure the account
settings. The inbox is displayed and your emails are synchronized, as shown in the following
figure.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 33 of 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 34 of 86
- To set up an email account of other types, enter your email address and password, touch
Manual setup or Next, then POP3 or IMAP The Account setup screen is then
displayed. Touch Next until the inbox is displayed and your emails are synchronized.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 35 of 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 36 of 86
- To remove an email account, open Email, touch Email Settings, touch the account you
want to remove, and touch Remove account in the options menu.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 37 of 86
1.13 GPS Navigation
1.13.1 Does My Phone Support GPS Navigation?
Yes.
1.13.2 How Can I Use Wireless Networks or GPS Satellites for
Maps to Implement Location and Navigation Functions?
- To use wireless networks for Maps to implement location and navigation functions,
touch Settings > Location services, and select Access my location.
- To use Global Positioning System (GPS) satellites for Maps to implement location and
navigation functions, touch Settings > Location services, and select GPS satellites.
1.13.3 What Can I Do If the Navigation Application on My Phone
Cannot Receive Signals from GPS Satellites?
- Move to an area with better signal strength.
- This problem may occur when you are in a built-up area. To solve the problem, move to
an open area.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 38 of 86
1.13.4 When Indoor, My Phone Usually Fails to Locate My
Position; When It Finally Locates My Position, the Displayed
Position Is Far from the Actual Position, Why? Does My Phone
Support Voice Navigation?
GPS signals received indoor are weak. If you attempt to use GPS location indoor, your phone
may fail to receive signals from GPS satellites.
The accuracy of location is dependent on the accuracy of GPS satellites and the map used by
your phone.
You can use voice navigation if your navigation application supports it.
1.14 What Are Smartphones?
Smartphones run OSs and provide advanced functions such as emails, Wireless Fidelity
(Wi-Fi), GPS functions, and personal information management. They adopt application
architecture similar to computers', use touchscreens, and allow you to download and install
third-party applications.
1.15 What OS Does My Phone Run?
Your phone runs Android Jelly Bean.
1.16 How Do I Install the USB Driver for My Phone? Does
My Phone Come with HiSuite?
You do not need to install the universal serial bus (USB) driver for your phone manually. The
driver is installed automatically when you connect your phone to a computer.
Your phone does not come with HiSuite.
1.17 What Is My Phone's CPU Frequency? I Use a
Third-Party Application to Check the Frequency But the
Result Is Different from the Nominal Value, Why?
Your phone's CPU frequency is 1.0 GHz.
To reduce power consumption, your phone's CPU may not run at a full frequency, or it may
work with its frequency changing automatically. In those cases, the result is different from the
nominal value.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 39 of 86
1.18 Does My Phone Support the Canvas?
Yes. Your phone supports a maximum of nine screens (including the Home screen and its
extensions).
1.19 Does My Phone Come with a Full Touchscreen?
Yes. Your phone comes with a capacitive full touchscreen.
1.20 Does My Phone Come with an Accelerometer? How
Do I Use It?
Yes, your phone comes with an accelerometer for entertainment purposes. If the
accelerometer is enabled, your phone automatically changes its screen orientation when you
turn the phone sideways. This enables you to watch videos on your phone in landscape mode
or install accelerometer-based games. To enable the accelerometer, touch Settings > Display,
and select Auto-rotate screen.
1.21 Does My Phone Come with an FM Radio? How Do I
Use It?
Yes, your phone comes with an FM radio. To use the FM radio, touch FM Radio.
NOTE
You can use the FM radio only after you connect the headset to the phone.
1.22 Does My Phone Support a Digital Compass?
No.
1.23 How Much Available Space Does My Phone Provide?
In the standard configuration, your phone provides 512 MB of RAM, 0.97GB internal storage.
Because software is installed on your phone, the available space is smaller than that in the
standard configuration.
The available space is as follows:
- RAM: about 512 MB, depending on the software installed on your phone.
- Internal storage: 0.97 GB, used to store data such as pictures, audio files, and videos.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 40 of 86
1.24 Is My Phone's Antenna Embedded?
Yes.
1.25 Can I Download Themes to My Phone?
Yes.
1.26 Is My Phone's SIM Card Removable or Integrated?
Your phone's SIM card is removable.
1.27 Does My Phone Support Video Chat?
Yes, but your phone is not preinstalled with any video chat applications. Download one if you
want to start a video chat.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 41 of 86
1.28 How Do I Enter and Exit Safe Mode?
NOTE
Whether safe mode is supported depends on your phone's software version. If you attempt to enter safe
mode according to the following instructions three times and still fail, your phone does not support safe
mode.
To enter safe mode:
1. When your phone is active, press and hold .
2. In the Phone options menu,touch Restart.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 42 of 86
3. In the Restart phone dialog box, touch OK.
4. Touch repeatedly until the screen shown in the following figure is displayed.
When restarting your phone, perform the same step.
----End
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 43 of 86
To exit safe mode:
1. When your phone is active, press and hold .
2. In the Phone options menu, touch Restart.
3. In the Restart phone dialog box, touch OK.
After restart, your phone enters normal mode.
----End
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 44 of 86
1.29 Does My Phone Support Multi-Touch?
Yes.
1.30 Does My Phone Support Scheduled Power-On and
Power-Off?
No. But enabled alarms will ring when your phone is powered off.
1.31 Can I Use My Phone as a Portable Wi-Fi Hotspot?
Yes.
1.32 Is My Phone's Touchscreen Capacitive or Resistive?
It is capacitive.
1.33 What OSs Does My Phone Support If I Use It as a
Modem?
The mobile phone supports Windows XP or WIN 7 system to dial-up.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 45 of 86
1.34 Does My Phone Support VPNs?
Yes, your phone supports virtual private networks (VPNs).
To configure VPN settings, touch Settings > More…> VPN, When using VPN, you will be
prompted to set a lock screen PIN or password.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 46 of 86
2 Common Settings
2.1 How Do I Upgrade My Phone's Software?
NOTE
After an upgrade, all user data such as contact information, text messages, and multimedia messages on
your phone will be erased. Therefore, back up important data before upgrading your phone's software.
To upgrade online, touch Settings > About phone > System updates, and select Online
update.
To upgrade using a microSD card, download the upgrade package from a Huawei server to
the microSD card, and then touch Settings > About phone > System updates > Update
via SD card.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 47 of 86
2.2 How Do I Install the ADB Driver?
Use a USB cable to connect your mobile phone to a computer, and an installation wizard runs
automatically. Follow the instructions to install the Android Debug Bridge (ADB) driver, as
shown in the following figures.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 48 of 86
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 49 of 86
NOTE
If the installation wizard does not run automatically after the mobile phone is connected to the computer,
upgrade the driver to start the installation.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 50 of 86
2.3 How Do I Configure Network Settings?
1. Insert the SIM card into your phone.
The phone automatically configures Access Point Name (APN) settings.
2. To view the APNs, touch Settings > Mobile networks > Access Point Names.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 51 of 86
2.4 Wi-Fi
2.4.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the
Internet from Another Device Using My Phone's Mobile Data
Connection?
You can use your phone as a portable Wi-Fi hotspot and share your phone's mobile data
connection with another device. Then you can access the Internet from the device.
Touch Settings > More…> Tethering & portable hotspot > Portable Wi-Fi hotspot.
After the device finds your phone using Wi-Fi, you can access the Internet from the device
using your phone's mobile data connection.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 52 of 86
2.4.2 Does My Phone Support Wi-Fi?
Yes. Your phone supports 802.11b/g/n.
2.4.3 My Phone Is Connected to a Wi-Fi Network But Cannot
Open Web Pages, Why?
This problem may occur if:
- The Wi-Fi network is not connected to the Internet.
- The digital subscriber line (DSL) connection failed.
- A domain name system (DNS) problem occurred. In this case, web pages cannot be
opened, but you may still log in to QQ. Attempt to log in to QQ to verify the problem.
- The websites that the Wi-Fi network can access are restricted.
- Your phone is faulty.
2.4.4 What Can I Do If My Phone Can Detect Wi-Fi Signals from
Devices Other Than a Wireless Router After the Phone's Wi-Fi Is
Turned On?
- Check that the wireless router's service set identifier (SSID) is not hidden.
- Turn on your phone's Wi-Fi again.
- Restart your phone.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 53 of 86
2.4.5 How Can I Judge Whether My Phone Is Using Its Mobile
Data Connection or a Wi-Fi Connection to Access the Internet?
Once connected to a Wi-Fi network, your phone uses the Wi-Fi network to access the Internet.
The icon in the notification bar indicates that your phone is connected to a Wi-Fi
network.
2.4.6 I Am Connected to a Wi-Fi Hotspot But Cannot Access the
Internet, Why?
- The network SSID and password are changed.
- Your balance is insufficient.
- You are out of the Wi-Fi hotspot's coverage.
- There is a restriction on the access to the Wi-Fi hotspot.
2.4.7 What Can I Do If the Wi-Fi Option Is Unavailable or If My
Phone Automatically Turns Off Wi-Fi After I Turn It On?
- Restart your phone.
- Check that your phone's hardware is working correctly.
- Upgrade your phone's software.
2.4.8 What Can I Do If My Phone's Wi-Fi Connection Often
Disconnects?
Check your phone's Wi-Fi sleep policy.
Your phone provides three Wi-Fi sleep policies:
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 54 of 86
- When screen turns off: disconnect a Wi-Fi connection 15 minutes after your phone's
screen turns off.
- Never when plugged in: never disconnect a Wi-Fi connection in charging state.
- Never: never disconnect a Wi-Fi connection.
If you do not want your Wi-Fi connection to be disconnected, select Never.
2.4.9 How Can I Judge Which Network I Am Using for Data
Services When My Phone Is Connected to Both a Wi-Fi Network
and a 3G Network?
Once connected to a Wi-Fi network, your phone uses the Wi-Fi network for data services.
The icon indicates a 3G network and the icon indicates a Wi-Fi network.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 55 of 86
2.5 Internet Access
2.5.1 How Do I Clear My Browser's Cache and Web History?
Open your browser, then a web page, and touch Settings >Privacy & security > Clear cache
and Clear history.
2.5.2 Does My Browser Support Full-Screen Mode and
Bookmarks? If Yes, How Do I Set Them?
Your browser does not support full-screen mode, but it supports bookmarks.
To view the bookmark list, touch Browser > > Bookmarks.
To add a bookmark, touch Browser, open a web page, touch > Save to Bookmarks,
and then edit the bookmark.
2.5.3 Can I Log In to My Email Account from a Web Page?
Yes.
2.5.4 Can I Log In to My Online Banking Account Using the
Browser or an Online Banking Client Installed on My Phone?
Yes.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 56 of 86
2.5.5 How Do I Save an Image on a Web Page?
Touch and hold the image you want to save, and then touch Save image in the displayed
menu. The image is stored in Gallery.
2.5.6 How Do I Set My Browser's Home Page?
Launch your browser, and open a web page. Touch > Settings > General > Set
homepage.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 57 of 86
2.5.7 How Do I Save a Favorite Web Page?
Launch your browser, open the web page, and touch > Save to Bookmarks
2.5.8 How Do I Enable or Disable My Phone's Mobile Data
Connection?
To enable your phone's mobile data connection, touch Settings > Mobile networks, and
select Data enabled. To disable the connection, clear Data enabled.
2.5.9 Can I Use My Phone to Access the Internet During a Call?
You can make or answer calls when you are accessing the Internet, and vice versa, if your
phone is connected to a 3G network, but not if your phone is connected to a 2G network.
2.6 Language and Keyboard
2.6.1 Does My Phone Support Text Input Using Handwriting or
an Onscreen Keyboard?
Yes. You can enter text using handwriting or an onscreen keyboard.
2.6.2 What Text Input Methods Does My Phone Support?
Your phone is preinstalled with Android and Huawei input methods. You can also install other
input methods.
2.6.3 I Have Successfully Installed a New Text Input Method But
Cannot Use It, Why?
After installing a text input method, you must touch Settings > Language & Input and select
the input method.
2.6.4 How Do I Change the Font Size on My Phone's Screen?
Launch your browser, touch Settings > Accessibility, and select or clear Mininum font size to
change the font size.
2.6.5 Does the Huawei Input Method Support Handwriting in
Full-Screen Mode?
Yes.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 58 of 86
2.7 Screen Lock
2.7.1 How Do I Enable a Screen Lock That Must Be Unlocked
Using the PIN?
Touch Settings >Security > Screen lock > PIN.
2.7.2 How Do I Enable a Screen Lock That Must Be Unlocked
Using a Pattern?
Touch Settings > Security > Screen lock > Pattern, and then follow the onscreen
instructions.
2.7.3 How Many Times Can I Incorrectly Draw the Screen Unlock
Pattern Before My Phone Is Locked?
The phone will be locked for 30 seconds if you incorrectly draw the screen unlock pattern five
times.
2.7.4 How Do I Lock and Unlock the Screen?
If the phone is active, press to lock the screen. If idle for a specified period, the phone
automatically locks the screen.
If the screen is off, press to turn it on. Tap and hold to the unlock icon drag up to
complete the unlock.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 59 of 86
2.8 Ebooks
2.8.1 What Ebook Formats Does My Phone Support? What Is the
Maximum Size for an Ebook to Be Read on My Phone?
Your mobile phone supports ebooks in txt. If you want to use word, excel , powerpoint, pdf
format, you can install a Third-party application.
2.9 Clock
2.9.1 Does My Phone Support Alarms When It Is Powered Off?
Yes.
2.9.2 How Do I Add or Delete an Alarm?
To add an alarm, touch Clock. On the Alarm screen, touch the add icon, then Add alarm.
To delete an alarm, touch and hold it in the alarm list, and then in the displayed menu, touch
Delete.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 60 of 86
2.10 USB Tethering
You can connect your phone to a computer and use your phone's USB tethering function to
share your phone's mobile data connection with the computer. If the computer runs Windows
7, Windows Vista, or a latest Linux OS (such as Ubuntu), you can use your phone's USB
tethering function without configuring any settings on the computer. If the computer runs an
earlier Windows or Linux OS, or another type of OS, you may need to install some
configuration files before you use your phone's USB tethering function.
2.10.1 How Do I Use USB Tethering If I Connect My Phone to a
Computer Running Windows XP?
NOTE
Before using tethering, insert your SIM card in the phone.
You can use the following methods to connect your phone to a computer running Windows
XP:
- Method 1
1. Use a USB cable to connect your phone to the computer.
2. On the computer, open My Computer, and open Mobile Partner.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 61 of 86
3. In the Mobile Partner window, open drivers.
4. In the drivers window, open usbnet_driver_win2k_xp.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 62 of 86
5. In the usbnet_driver_win2k_xp window, open DownloadActiveSync. After you have
connected to the website, follow the instructions to download and install ActiveSync.
6. On your phone, touch Settings > More… > Tethering & portable hotspot, and then select
USB tethering.
You can access the Internet and browse web pages on the computer using your phone's mobile
data connection.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 63 of 86
- Method 2
1. On the computer, visit http://www.android.com/tether, and then follow the instructions to
download and install ActiveSync.
2. On your phone, touch Settings > More… > Tethering & portable hotspot, and then select
USB tethering.
You can access the Internet and browse web pages on the computer using your phone's mobile
data connection.
2.10.2 How Do I Use USB Tethering If I Connect My Phone to a
Computer Running Windows Vista or Windows 7?
1. Use a USB cable to connect your phone to the computer.
The computer automatically installs the driver for your phone.
2. On your phone, touch Settings > More… > Tethering & portable hotspot, and then select
USB tethering.
You can access the Internet and browser web pages on the computer using your phone's
mobile data connection.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 64 of 86
3 Applications
3.1 What Third-Party Applications Does My Phone
Support?
Like other Android phones, your phone supports all third-party applications based on an
Android OS. Your phone does not support Java applications.
3.2 How Do I Obtain Third-Party Applications?
Log in to android market and download third-party applications from it.
NOTE
Clients preinstalled on your phone vary according to your phone's software.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 65 of 86
3.3 How Do I Install, Manage, and Uninstall Applications?
3.3.1 How Do I Install Applications?
1. Touch Settings > Security, and select Unknown sources.
2. Download applications from android market and touch Install, or touch File Manager to
view and install downloaded applications.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 66 of 86
3.3.2 How Do I Manage Applications?
1. Touch Settings >Manage Apps->ALL
All applications on your phone are listed.
2. Touch the application you want to manage.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 67 of 86
3.3.3 How Do I Uninstall Applications?
1. Touch Settings >Manage Apps
2. Touch the application your want to uninstall, then Uninstall.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 68 of 86
3.4 I Cannot Install an Application, Why? How Can I
Solve the Problem?
- The APK is corrupted.
To solve the problem, contact the APK provider.
- The application has already been installed.
To solve the problem, uninstall the application, and then reinstall it.
- The phone's available storage space is insufficient.
To solve the problem, delete unnecessary files or uninstall some applications.
3.5 Are Third-Party APKs Installed on the Phone's Internal
Storage or a microSD Card?
Third-party APKs are installed on the phone's internal storage, but you can move them to the
phone's internal microSD card or your external microSD card after the applications are
installed.
To move an APK to a microSD card:
- Download the APK from android market, and then install the APK. After the installation,
touch File Manager > >Applications. In the Installed list, touch and hold the
application you want to move. In the Application options menu, touch Copy to. On the
Copy to screen, touch sdcard. Then touch Save.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 69 of 86
Download the APK from Market, and then install it. After the installation, touch Settings >
Manage apps> Downloaded > Move to SD card.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 70 of 86
NOTE
：
1. Not all apk support this feature;
2. Switch the SD card as the default storage location before doing this, touch
Settings >Storage >Default storage location> SD card.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 71 of 86
3.6 How Do I Exit a Running Application?
To exit preinstalled applications, touch .
To exit third-party applications, follow their instructions. Some third-party applications may
run in the background after you touch .
To kill the applications running in the background, open Task Manager.
3.7 How Can I Solve the Power Consumption Problem
Caused by Third-Party Applications?
Third-party applications downloaded from application stores other than android market may
not be well compatible with your phone. Once installed, they may consume more power and
shorten your phone's standby time.
To solve the problem, use the third-party task management applications to close the
applications not in use.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 72 of 86
4 Others
4.1 How Do I Check the Available Space on the Internal
and External microSD Cards?
- Touch Settings > Storage, and check the available space on the internal and external
microSD cards.
f
4.1.1 How Do I Check My Phone's Available RAM Space?
Your phone's maximum RAM space is 512 MB. The available RAM space varies according to
the applications running on your phone. To check your phone's available RAM space, install a
dedicated APK. Your phone is not preinstalled with such applications.
4.1.2 What Is the Maximum Capacity of the External microSD
Card Supported by My Phone?
32 GB.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 73 of 86
4.1.3 Running Android 4.1.1, Does My Phone Support
Application Installation on an External microSD Card?
You can only install applications on your phone's internal storage. You cannot install them on
an external microSD card.
If an external microSD card is inserted, you can move the applications installed on your
phone's internal storage to the external microSD card.
If an external microSD card is not inserted, you can move the applications installed on your
phone's internal storage to your phone's internal microSD card.
4.2 What Data Can Be Backed Up on My Phone?
You can back up the following data on your phone:
- Contacts (Use Contacts.)
- Calendar (Use third-party applications.)
- Commonly used data (Use third-party applications.)
Before restoring factory settings, you can back up the following data:
- Contacts
- SMS
- Call logs
- System settings
- Alarms
- Browser bookmarks
- Email accounts
- Calendar
- Notepad
- Weather Clock
- Music playlists
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 74 of 86
4.3 How Do I Use Contacts to Back Up and Recover My
Contacts?
4.3.1 How Do I Back Up Contacts to a microSD Card?
Touch People > > Manage contacts > Export to storage> OK. All contacts in
your phone's Contacts are saved to your microSD card's Contact folder in .vcf format.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 75 of 86
4.3.2 How Do I Recover Contacts from a microSD Card?
Touch File Manager. In the microSD card's root directory, touch the .vcf file that is backed
up. Touch OK, and then open People, your phone refreshes the contact list.
4.3.3 How Do I Use Backup to Back Up Data?
Your phone is preinstalled with Backup. To use Backup to back up your data, touch Backup,
then select the option you want to use.
4.4 How Do I Cut or Copy Files or Folders from the
Phone's Internal Storage to Its Internal microSD Card or
an External mciroSD Card?
- To copy or cut a single file or folder:
Touch File Manager. In the displayed list, touch and hold the file or folder you want to
cut or copy. In the Folder options menu, touch Cut or Copy. Touch SD card, then
> Paste.
- To copy or cut multiple files or folders:
Touch File Manager > > Select item(s), select the files or folders you want to cut
or copy, and touch Cut or Copy. Touch SD card, then > Paste.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 76 of 86
4.5 Common Skills
4.5.1 How Do I Customize the Home Screen or Its Extensions?
1. To add a widget to the Home screen, touch the home screen open the Widgets, and touch
and hold to pick up the widget.
2. To move an item on the Home screen, touch and hold the item, and drag it to the desired
area.
3. To remove an item from the Home screen, touch and hold the item, and drag it to the
trash can on the screen.
4. To customize your theme, touch Themes.
5. To set your wallpaper, touch > Wallpapers, then Wallpapers, Live wallpapers,
Gallery or Themes. You can also touch and hold a blank area on the screen to display
the Choose wallpaper from menu.
4.5.2 How Do I Save Battery Power?
To save battery power, touch Power saving mode in Settings, or perform the following
operations as required:
- Press to lock the screen when you are not using your phone.
- Touch Settings > Display > Sleep to set Screen timeout to a small value.
- Touch Settings > Display > Brightness to set Brightness to a small value.
- Touch Settings > Wireless & networks, and clear Wi-Fi and Bluetooth to turn off
Wi-Fi and Bluetooth.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 77 of 86
- Touch Settings > Mobile networks and clear Data enabled to disable data services, or
set Data Switch to Off in the notification bar.
- Touch Settings > Location services, and clear Use GPS satellites to disable GPS
functions.
- Touch Settings > Wireless & networks > Mobile networks, and select Use only 2G
networks to use only 2G networks.
4.5.3 How Do I Save Data Traffic?
- Disable data services if you are not using them.
- Disable data services if your phone is connected to a Wi-Fi network.
- Access Wireless Access Protocol (WAP) websites instead of World Wide Web (WWW)
websites.
- Touch Settings > Mobile networks, and clear Data enabled to disable data services.
4.5.4 What Can I Do If My Phone Runs Slowly?
- Close some running third-party applications.
- Uninstall some applications.
- Restart your phone.
- Restore your phone to factory settings.
4.5.5 Can I Uninstall Applications Customized by My Operator?
No.
4.5.6 Why Does My Customized Wallpaper Stretch
Automatically?
If set as your wallpaper, a picture will stretch to cover the Home screen and its extensions. No
option is available for you to stretch the picture.
4.5.7 What Data Will Be Lost If I Restore My Phone to Its Factory
Settings?
If you restore your phone to factory settings, all data on your phone's internal storage and
microSD card will be lost, such as your customized settings, call logs, and messages.
4.5.8 How Do I Increase My Phone's Internal Storage Space?
Delete unnecessary files or uninstall some applications.
4.5.9 How Do I Disable Audible Touch Tones?
Touch Settings > Sound, and clear Touch sounds.
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 78 of 86
4.5.10 How Do I Turn the Screen On After It Turns Off
Automatically?
Press .
4.5.11 How Do I Adjust the Screen Brightness?
Touch Settings > Display > Brightness.
4.5.12 How Does My Phone's Key Backlight Save Battery Power?
To save power battery, the backlight of the three keys at the bottom your phone varies
according to the surroundings. If the surroundings are dark, the backlight turns on. If the
surroundings are bright, the backlight turns off.
4.5.13 How Do I Enable or Disable Airplane Mode?
- Touch Settings select or clear Airplane mode.
- Press and hold until the Phone options menu is displayed, and touch Airplane
mode.
4.5.14 How Do I Restore My Phone to Factory Settings?
Touch Settings > Backup & reset> Factory data reset.
4.5.15 How Do I Set a Picture as a Contact's Photo Caller ID?
- Touch People > > Phone, and in the New contact screen, touch
HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 79 of 86
- Touch Gallery, open a picture, touch > Set picture as, and in the Set picture as
menu, touch Contact photo.
4.5.16 How Do I Use My Phone as a USB Mass Storage Device?
Connect your phone to a computer, flick down the notification bar, and touch Connected as
an installer >USB mass storage
