Huawei HG659b Home Gateway Quick Start 01 EN Ireland

User Manual: Huawei

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Getting started

With your eir Fibre Modem

If you have no broadband connection please

complete the following troubleshooting steps:

Note: Status is indicated by the Internet light on your

modem. There is no broadband connection if the DSL

light is o or flashing. The DSL light can take up to

2 minutes to light up fully each time the modem is

switched on.

Re-check setup steps to ensure

that all cables are connected

firmly to the correct ports.

Turn the modem o and back

on again. Wait 2 minutes

and then check if the Internet

light changes to solid green.

Broadband

troubleshooting

Wireless

troubleshooting

Box contents Useful information

A eir Fibre Modem

B Power Adapter

C Yellow Gig

Ethernet Cable

D Grey DSL Cable

Welcome to broadband www.eir.ie/newcustomer

Broadband help and support www.eir.ie/bbsupport

As an eir customer, you have exclusive FREE access

to eir StudyHub – free online tutorials for Junior

and Leaving Cert students including Project Maths and

much much more. Plus free Norton Security for 3 months

– giving you peace of mind that you and your family

are protected online.

Please visit our support site www.eir.ie/bbsupport

for more information and advice.

Please note that this site is also

optimised for smartphones, if you

cannot connect via eir Broadband.

If your wireless signal is weak in parts

of your house, our range of HomePlugs

can help. For more information,

please visit: www.eir.ie/homeplug

Your device may not be enabled

for wireless access. Please consult

your device documentation to

ensure it is enabled for wireless

access and this is switched on.

Check that you are connected

to the correct wireless network.

You can find your default wireless

network name (SSID) printed on

the label located on the rear of

your modem.

Check that you are entering

the correct wireless security key.

All letters must be lower case;

please use the number 0 (zero),

and not the letter ‘O’. You can

find the default security key

printed on the label located

on the rear of your modem.

Your device could be either

too close or too far away

from the modem. Please move

your modem or device to within

2 – 3 metres of each other

and see if this improves your

wireless connection.

Try a wired connection.

Connect the Yellow Gig

Ethernet cable into your

modem’s Blue GbE Ethernet

port and to your device’s

network port.

If you are experiencing issues with wireless connectivity,

please complete the following troubleshooting steps:

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Getting set up Key features

Connect the grey DSL cable

D to the grey DSL port on

the modem and to the port

on the left side of the main

phone socket.

Connect the power adaptor

B to the modem’s power port,

plug into a power outlet and

switch the modem on.

Connect to your device

(Wired Connection).

Connect the Yellow Gig

Ethernet cable C into any

one of the four Yellow Gig

Ethernet ports on the modem

and to your device.

Your modem should now

be connected as shown below.

Your modem is configured to

automatically connect to the

eir Broadband service and

this may take up to 2 minutes.

Connect to your device

(Wireless Connection).

Once the Power Adapter B

is plugged into a power outlet,

on your wireless device search

for available wireless networks.

Select your eir Wireless

Network Name (SSID),

which is located on the label

on the rear of your modem.

Enter your Wireless Security

Key, also located on the label

on the rear of your modem.

Please note if your device is

dual band, you will see both

eir 2.4GHz and 5GHz

wireless network options.

If your device is not dual band,

you will only see the eir 2.4GHz

wireless network. Select your

relevant eir Wireless Network.

• Latest 802.11ac Dual Band WiFi Technology

• Superfast wireless connection to all your WiFi devices

• Extended coverage in your home

• Easy set-up

• Latest wireless encrypted security

• High speed local media sharing

• 2 USB ports

• ECO friendly

• Plus easy to use Parental Control

Control access to the internet for all devices

in the home, allowing you decide:

• Which devices can access your home internet

• The time when internet access is allowed

(and not allowed!)

• What sites are blocked for each device

Step 1: Open a web browser (e.g. Internet Explorer,

Google Chrome, Firefox)

Step 2: Type http://mymodem.home into the address

bar and press Enter

Step 3: Enter Admin as the username and your

WiFi password

Step 4: Select the Parental Control icon on the

Home Page screen

Step 5: Select each device that has connected

to your modem and use the menu to control the

access times and any site you want to block

Parental control

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