Hughes Network Systems HNS9450 Land Mobile Terminal User Manual 9400 Series UG draft 05 20 10
Hughes Network Systems Land Mobile Terminal 9400 Series UG draft 05 20 10
User Manual
Hughes 9400 Series
User Guide
P/N 3004128
Revision 1
Copyright © 2010 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes
Network Systems, LLC. No part of this publication may be reproduced in any form or
by any means without the written permission of Hughes Network Systems, LLC,
11717 Exploration Lane, Germantown, Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and
completeness of the material in this document. Hughes Network Systems, LLC shall
not be liable for errors contained herein. The information in this document is subject
to change without notice. Hughes Network Systems, LLC makes no warranty of any
kind with regard to this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose.
Trademarks
Hughes, HughesNet, Hughes Network Systems, and SPACEWAY are trademarks of Hughes Network Systems, LLC.
All other trademarks are the property of their respective owners.
INMARSAT is a trademark of the International Mobile Satellite Organization. The Inmarsat LOGO and the trademark
BGAN are trademarks of Inmarsat (IP) Company limited. All trademarks are licensed to Inmarsat Limited.
Hughes 9350 BGAN Terminal User Guide i
S
AFETY
I
NFORMATION
For your safety and protection, read this entire user manual before you attempt to use the
Broadband Global Area Network (BGAN) Land Mobile Satellite Terminal. In particular, read this
safety section carefully. Keep this safety information where you can refer to it if necessary.
W
ARNING
S
YMBOLS
U
SED IN THIS
M
ANUAL
W
ARNING
Potential Radio Frequency (RF) hazard. Where you see this alert symbol and
WARNING heading, strictly follow the warning instructions to avoid injury to
eyes or other personal injury.
W
ARNING
Where you see this alert symbol and WARNING heading, strictly follow the
warning instructions to avoid personal injury.
D
ANGER
Electric shock hazard: Where you see this alert symbol and DANGER heading,
strictly follow the warning instructions to avoid electric shock injury or death.
W
ARNINGS FOR
S
ATELLITE
T
ERMINAL
D
O NOT STAND IN FRONT OF THE
A
NTENNA
This device emits radio frequency energy. To avoid injury, do not place head
or other body parts in front of the satellite antenna when system is operational.
Maintain a distance of one meter or more from the front of the Satellite
Terminal antenna.
ii Hughes 9350 BGAN Terminal User Guide
G
ENERAL
Handle your Satellite Terminal with care. The outdoor unit is weather resistant
per IEC 60529 IP56; however, do not submerge either unit. Avoid exposing your
Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC
to +55ºC.
Avoid placing the Terminal close to cigarettes, open flames or any source of
heat.
Changes or modifications to the Terminal not expressly approved by Hughes
Network Systems could void your authority to operate this equipment.
Only use a soft damp cloth to clean the Terminal.
To avoid impaired Terminal performance, please ensure the unit’s antenna is
not damaged or covered with foreign material like paint or labeling.
When inserting the USIM/SIM, do not bend it or damage the contacts in any
way. When connecting the interface cables, do not use excessive force.
I
N THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS
Never use the Satellite Terminal where blasting work is in progress. Observe all
restrictions and follow any regulations or rules. Areas with a potentially
explosive environment are often, but not always, clearly marked. Do not use
the Terminal while at a petrol filling station. Do not use near fuel or chemicals.
Q
UALIFIED
S
ERVICE
Do not attempt to disassemble your Satellite Terminal. The unit does not
contain consumer-serviceable components. Only qualified service personnel
may install or repair equipment.
A
CCESSORIES
Use Hughes approved accessories only. Use of non-approved accessories may
result in loss of performance, damage to the Satellite Terminal, fire, electric
shock or injury.
C
ONNECTING
D
EVICES
Never connect incompatible devices to the Satellite Terminal. When
connecting the Satellite Terminal to any other device, read the device’s User
Manual for detailed safety instructions.
Hughes 9350 BGAN Terminal User Guide iii
P
ACEMAKERS
The various brands and models of cardiac pacemakers available exhibit a
wide range of immunity levels to radio signals. Therefore, people who wear a
cardiac pacemaker and who want to use a Satellite Terminal should seek the
advice of their cardiologist. If, as a pacemaker user, you are still concerned
about interaction with the Satellite Terminal, we suggest you follow these
guidelines:
• Maintain a distance of 20cm from the Wi-Fi antenna and your
pacemaker:
• Maintain a distance of one meter from the main antenna front and
sides and your pacemaker;
• Refer to your pacemaker product literature for information on your
particular device.
If you have any reason to suspect that interference is taking place, turn off
your Satellite Terminal immediately.
H
EARING
A
IDS
Most new models of hearing aids are immune to radio frequency interference
from Satellite Terminals that are more than 2 meters away. Many types of older
hearing aids may be susceptible to interference, making it very difficult to use
them near a Terminal. Should interference be experienced, maintain
additional separation between you and the Satellite Terminal.
E
LECTRICAL
S
TORMS
Operation of the Satellite Terminal during electrical storms may result in severe
personal injury or death. Ensure the Below Deck Equipment is properly
grounded to the vehicle chassis.
iv Hughes 9350 BGAN Terminal User Guide
C
ONTENTS
S
AFETY
I
NFORMATION
_____________________________________________
I
Warning Symbols Used in this Manual .................................................... i
Warnings for Satellite Terminal ................................................................ i
C
ONTENTS
____________________________________________________
IV
I
NTRODUCTION
_________________________________________________ 1
About This Product .................................................................................. 1
About This User Guide ............................................................................. 2
Package Contents .................................................................................. 2
Minimum System Requirements for Laptop/PC ................................... 2
G
ETTING
S
TARTED
_______________________________________________ 3
Introduction to Getting Started ............................................................. 3
Installing Your Terminal ............................................................................ 3
Terminal LED Functionality ...................................................................... 3
U
SING THE
H
UGHES
9400
S
ERIES
___________________________________ 4
Auto Start configuration ......................................................................... 4
Power Up and Connection to the Internet .......................................... 5
Connecting the Terminal to the Computer ......................................... 5
Connecting by Ethernet .................................................................. 6
Connecting by WLAN ...................................................................... 6
Connecting by ISDN ......................................................................... 6
Connecting by RJ-11 ........................................................................ 7
Coverage Map ........................................................................................ 7
U
SING THE
H
UGHES
UT
W
EB
MMI __________________________________ 8
Accessing the UT Web MMI ................................................................... 8
Properties Page ..................................................................................... 10
Setup Page ............................................................................................ 11
Statistics .................................................................................................. 13
PDP Contexts ......................................................................................... 14
ACA ......................................................................................................... 17
ISDN ......................................................................................................... 20
Antenna.................................................................................................. 22
Accessing the UT Mobile Web MMI .................................................... 24
Mobile Web - PDP Contexts ................................................................. 25
Mobile Web – ACA Page ..................................................................... 27
T
ROUBLE
S
HOOTING
____________________________________________ 28
T
ECHNOLOGY
O
VERVIEW
________________________________________ 30
Hughes 9350 BGAN Terminal User Guide v
GPS .......................................................................................................... 30
Obtaining a GPS Fix ........................................................................ 30
GPS and BGAN Registration .......................................................... 30
ISDN ......................................................................................................... 31
Dialing and Numbering .................................................................. 31
PDP Context ........................................................................................... 31
T
ECHNICAL
S
PECIFICATIONS
______________________________________ 32
D
ECLARATION OF CONFORMITY
___________________________________ 33
FCC Compliance .................................................................................. 33
EU WEEE (Waste Electrical and Electronic Equipment) Directives .. 34
G
LOSSARY
___________________________________________________ 35
Hughes 9350 BGAN Terminal User Guide 1
I
NTRODUCTION
A
BOUT
T
HIS
P
RODUCT
The Hughes Network Systems 9400 Series Broadband Satellite Terminals are your gateway to
global communication. The 9400 Series terminals have a common IDU that is branded as the
Hughes 9450 IDU and it supports both the Class 10 (C10) and Class 11 (C11) antenna.
The 9400 Series terminals allow you to simultaneously send and receive IP packet and circuit-
switched data via Ethernet (Power over Ethernet) ports and the Integrated Services Digital
Network (ISDN) interfaces over the Inmarsat BGAN satellite network.
These units offer you the following features and benefits:
• Fully autonomous tracking antenna acquires and tracks the BGAN satellite signal while
on the move
• Easy antenna installation (magnetic mount) on vehicle roof
• Includes RF cable and power cable for vehicular installation
• Up to 492 Kbps data (transmit and receive) and 256 Kbps streaming IP data rate (C10
only)
1
. However, below 45 degree look angle to the satellite the max streaming rate is
128kbps.
1
.
• 4 X RJ-45 Power over Ethernet ports
• ISDN voice (3.1KHz audio) (above 20 degree look angle to the satellite)
• ISDN data (64Kbps) (above 20 degree look angle to the satellite)
• Multi-user capability for sharing a single unit
• Selectable Quality-of-Service (QoS)
• Full IP compatibility for Email, file transfer (FTP), browsing, VPN, etc.
• Cost-effective “always-on” access – charges only for data sent and received
• UMTS IP-based services
• WLAN, FCC and CE certified
• Subscriber Identification Module (SIM) card security
The unit is easy to install and connects in minutes. It is built for use in vehicular environments.
In this document, the following names and abbreviations are used to identify the Satellite
Terminal and your computer.
Term
IDU
ODU
Definition
Indoor Unit
Outdoor Unit/antenna
Terminal Satellite Terminal
TE Terminal Equipment (your computer)
UT User Terminal/satellite terminal
1
Best efforts performance under moving conditions depending on obstruction of satellite signal. Signal outages of more
than 60 seconds will cause circuit switched calls to be dropped and packet switched sessions being interrupted. May
require user intervention to reactivate connections for longer outage durations.
2 Hughes 9350 BGAN Terminal User Guide
A
BOUT
T
HIS
U
SER
G
UIDE
This user guide contains the most up-to-date information available on this product, on the date it
was generated. It is focused on the specific information needed to operate the Hughes 9400
Series Land Mobile User Terminals.
Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN
network and how to use the Inmarsat LaunchPad Software. The 9201 User Guide can be
downloaded from the Hughes website at www.bgan.hughes.com
P
ACKAGE
C
ONTENTS
When you unpack the Land Mobile Terminal Kit package, you will find the following:
• BGAN Land Mobile Tracking Antenna Kit
• Hughes 9450 BGAN Satellite Modem Kit (Common to C10 and C11)
Your Service Provider will supply you with a Subscriber Identification Module (SIM) and its PIN,
and Satellite Terminal configuration instructions – you will need these to access the network.
Note: The SIM card may also have four (4) MSISDN numbers associated with it for various ISDN
services:
4K Voice
3.1KHz Audio/Fax
64K UDI data
56K RDI data
M
INIMUM
S
YSTEM
R
EQUIREMENTS FOR
L
APTOP
/PC
These are the minimum computer system requirements for successful interface with the Satellite
Terminal:
• Internet Browser: Microsoft Internet Explorer, Mozilla or Safari. Java must be active and
running version 1.6 or newer (available from www.java.com).
• PC Support for at least one of these interfaces: Ethernet, or WLAN (802.11b or b/g).
• 100 MB of free hard disk space if using LaunchPad.
Hughes 9350 BGAN Terminal User Guide 3
G
ETTING
S
TARTED
I
NTRODUCTION TO
G
ETTING
S
TARTED
This guide is the simplest and quickest way to connect to the BGAN network. If you are a first
time user, you will be guided through the procedure for powering up your terminal, obtaining a
GPS fix, connecting your computer to the terminal and registering with the BGAN network. You
are then ready to start using voice and broadband services.
I
NSTALLING
Y
OUR
T
ERMINAL
Install the Hughes 9400 Series terminals according to the Installation Guide P/N 3004129 supplied
with the terminal. Please refer to the Installation Guide for grounding instructions.
T
ERMINAL
LED
F
UNCTIONALITY
The 9450 IDU has 4 LEDs with the following functions:
Power: Green when IDU is powered on. Off when IDU is powered off. This LED is integrated
in the On/Off switch.
Network Registration: Green when registered and attached with Inmarsat BGAN network,
Off otherwise.
GPS: Green when valid GPS fix acquired since last power-cycle, off otherwise.
H/W Fault: Red if HW fault detected, e.g.: IB fault, no communication to antenna or no
GPS. Off otherwise.
Network Registration
Valid GPS Fix
HW Fault
Power On/Off
The 9450 IDU has a 4X RJ-45 connectors with 2 LEDs for each connector with the following
functions:
Green/Red bicolor: Green indicates Link active, Red indicates power over Ethernet PD
device is connected and being powered by IDU. When both LEDs are active, it will
appear Orange in color.
Yellow: Traffic indicator
4 Hughes 9350 BGAN Terminal User Guide
U
SING THE
H
UGHES
9400
S
ERIES
A
UTO
S
TART CONFIGURATION
Since the Hughes 9400 Series terminals are equipped with a tracking antenna, the default
configurations for the Hughes 9400 Series Land Mobile Terminals are as follows:
• The Hughes 9400 Series is configured to bypass antenna pointing as default and will
automatically register with the network: The terminal will automatically attempt to
register with the network once the tracking antenna has acquired the satellite signal and
obtained a GPS fix.
• The 9450 IDU has a power switch and an ignition sense line. For the unit to turn on, the
power switch must be in the ON position and 12V or 24V applied to the ignition sense
line.
Hughes 9350 BGAN Terminal User Guide 5
Note
These default configurations are accessible through LaunchPad or the web MMI
and It is recommended to keep these settings for convenient operation of the
Hughes 9400 Series Land Mobile Terminals.
P
OWER
U
P AND
C
ONNECTION TO THE
I
NTERNET
After power is applied, the Hughes 9450 IDU and Hughes Tracking Antenna will begin their start-
up sequence. The tracking antenna will begin its search for the BGAN satellite and the antenna
motors may be heard during this time. Note that the tracking antenna must have line of sight to
the BGAN satellite. Once the antenna has locked onto the BGAN satellite, it will continue to
make minor adjustments to acquire optimum signal strength. The antenna may be heard
‘twitching’ during this time. Eventually the antenna will sit at an optimum position while the
vehicle is stationary.
Once the vehicle starts moving, the Hughes Tracking Antenna will automatically track the
satellite signal and keep the antenna pointed towards the satellite. During short outages (e.g.
while driving under a bridge, etc.) the antenna will remain in the same position and will pick up
the satellite signal immediately. For longer outages the antenna may need to repeat the search
pattern to reacquire the satellite signal.
Note
Circuit switched and packet switched connections will typically recover from signal
outages of less than 60 seconds. User intervention will be required to reactivate
circuit switched connections for outages longer than 60 seconds and may be
required for packet switched connections depending upon the actual length of
outage. Packet switched connections like FTP are more robust than circuit
switched connections in the network.
C
ONNECTING THE
T
ERMINAL TO THE
C
OMPUTER
You can connect your computer to the 9450 IDU with one or more of the following interfaces
Ethernet
Integrated Services Digital Network (ISDN)
Note
There is no need to check the active interface. All interfaces can be used
simultaneously to accommodate multiple users.
Note
During initial setup, the terminal can only be configured using either a USB or an
Ethernet connection. Once the terminal has been configured, four of the five
interfaces (Ethernet, WLAN and ISDN) can be used for data transfer depending
on the service required.
Your computer must be configured to support your chosen connection method.
Refer to the documentation supplied with your computer for details.
6 Hughes 9350 BGAN Terminal User Guide
C
ONNECTING BY
E
THERNET
To connect the BGAN terminal to a device using Ethernet:
• Connect an Ethernet cable to your device’s Ethernet port, and insert the other end of
the connector into one of the four Ethernet ports on the 9450 IDU. These four Ethernet
ports support Power-over-Ethernet (PoE).
C
ONNECTING BY
WLAN
If you have not previously used the IDU’s WLAN interface, it has to be enabled from the internal
web MMI or LaunchPad with your computer connected to the IDU using either the Ethernet
interface.
As you are configuring the WLAN, you can enable the Wireless Encryption Protocol (WEP), MAC
address filtering and no broadcast SSID features for added security.
Once the WLAN is turned ON and configured, any device with a WLAN interface can detect the
IDU’s WLAN SSID, and connect to it automatically.
Note: If WEP is enabled, you must provide other WLAN users with the proper WEP key in order for
them to connect to the IDU.
C
ONNECTING BY
ISDN
Connect an ISDN cable to your computer’s or phone’s ISDN port, and insert the other end of the
connector into the Terminal’s ISDN port.
To dial, prefix the international number with 00 and terminate with #. For example, to dial a
number in the USA, enter: 0018005551234#
To receive incoming calls you must configure your ISDN device with the MSN (Multiple Subscriber
Number) of the service it supports. See the ISDN section for information on configuration of MSNs.
To configure the MSN in your ISDN device, refer to the user guide of your ISDN device.
Hughes 9350 BGAN Terminal User Guide 7
C
ONNECTING BY
RJ-11
You can connect an analog phone or fax machine to the RJ-11 ports:
• The FAX port is configured for 3.1k service for fax
• The TEL port is configured for speech service for voice calls
To dial, prefix the international number with 00 and terminate with #. For example, to dial a
number in the USA, enter: 0018005551234#
C
OVERAGE
M
AP
The Inmarsat BGAN service is operated with 3 satellites as shown below. The Hughes 9400 Series
terminals will perform best in areas where the elevation angle is 20 degrees or higher. Lower
elevation angles increase the probability of signal outages caused by trees, buildings and hilly
terrain and may severely impact the usability on the move.
8 Hughes 9350 BGAN Terminal User Guide
U
SING THE
H
UGHES
UT
W
EB
MMI
A
CCESSING THE
UT
W
EB
MMI
The Hughes UT includes its own internal Web MMI. To access the UT Web MMI, open your
favorite Web Browser and type in the internal IP address of the UT e.g. http://192.168.128.100.
The web MMI opens up to the “Properties” page as shown below:
Hughes 9350 BGAN Terminal User Guide 9
To ensure the web pages update correctly with dynamic changes, set your browser to check for
newer versions of stored pages on every visit to the page.
In Internet Explorer, this is configured in Tools/Internet Options/Browsing History/Settings.
In the Temporary Internet Files section select the “Every time I visit the webpage” option.
10 Hughes 9350 BGAN Terminal User Guide
P
ROPERTIES
P
AGE
The Properties page shows the current status of the UT. A description of each item on the page
follows:
In the Top left-hand corner of the screen there are Satellite Signal Strength and Beam ID
indications. These items are updated automatically when the status of that item changes.
1. Registration Status: This field indicates whether you are Registered with the Network. Click
on the “Register with Network” button. Note: For the 9400 Series, bypass antenna pointing is
turned on as default so it will automatically register with the Network each time.
2. PS Attach Status: This field indicates whether you are PS (Packet Switch) attached with the
Network. You will still need to setup a PDP context in order to send PS data.
3. CS Attach Status: This indicates whether you are CS (Circuit Switch) attached with the
Network. Once you are CS Attached and Registered with the network, you are able to
make CS calls.
4. GPS Position: This field displays the current GPS position status. If you have received a GPS fix
and the Network GPS policy has been received and it allows the GPS position to be shown to
the user, it will display the Latitude, Longitude, Fix Quality, and the Last time the GPS position
was updated. Time displayed is UTC time.
5. Emergency Call Numbers: This field displays the Emergency call numbers that can be used
with the UT.
6. Software Version: This displays the current version of software that is running on the UT. Core
module.
7. Alarms: Any alarms, such as SIM not installed or no antenna connected are displayed.
8. Satellite Modem IMEI: This displays the IMEI number of the UT.
9. UE Class: this indicates the UT Class, such as class 10 for high gain land mobile
10. Satellite Modem IMSI: This displays the IMSI number of the USIM card in the UT. If is the IMSI is
not displayed, it indicates that there is a problem reading the SIM card, e.g. because there is
no SIM, it is installed incorrectly or PIN must be entered.
11. USIM PIN Status: This field indicates whether the USIM is ready or the PIN has to be entered. If
the PIN needs to be entered, go to the SETUP page.
12. USIM APN Name: This displays the default APN that has been provisioned on the USIM card.
Note that some USIM cards may have multiple APN’s provisioned on them.
13. Extract System Log: Clicking this button allows the User to automatically extract a UT system
log and save the file to a location on the TE for debugging purposes. This file can be e-
mailed to Hughes directly for fault analysis if the User experiences any problems.
14. Download Terminal Log File; this allows you to extract and save different log files.
15. Restore factory Defaults: Clicking this button will restore the UT back to factory defaults and
delete any of the User parameters that have been set-up in the UT. Hughes highly
recommends that the User exhaust all possible debug procedures before using this feature.
Hughes 9350 BGAN Terminal User Guide 11
S
ETUP
P
AGE
The Setup page allows the User to configure various parameters of the UT. A description of each
item on the page follows:
1. Terminal Local IP Address: This allows the User to change the local IP address of the terminal
from the default 192.168.128.100 IP address. Only the last two octets are available to
change. Once the local IP address is changed on this page and applied, the IP address
ranges for the DHCP server, the PDP Context page and ACA page will also be changed
automatically. Note: Updates to this field will not take effect until the UT is rebooted.
2. DHCP Server: allows the DHCP server in the UT to be turned on or off
3. DHCP Address Range: This allows the User to set the range of DHCP addresses that are given
out by the UT to any connected TE.
4. Idle-mode DHCP Lease Time: Idle-mode DHCP Lease Time refers to the DHCP lease time
when the UT is not connected to the network. This parameter allows the User to change the
default time (60 seconds) that the DHCP lease to the TE is good for. This parameter was
introduced because of a problem with some models of Cisco routers that will not accept a
short DHCP lease time. Note: The longer the Idle-mode DHCP lease time, the longer it will
12 Hughes 9350 BGAN Terminal User Guide
take the Network/UT to update the TE with the correct DNS servers for web browsing after
establishing a PDP context.
5. Connected-mode DHCP Lease Time: The Connected-mode DHCP Lease Time refers to the
DHCP lease time when the UT is connected to the network. Most Users will have no need to
change this parameter.
6. PIN and PUK: The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to
unlock the terminal. When grayed out they indicate the PIN is not required or is already
satisfied.
7. Bypass Antenna Pointing: This parameter allows the User to bypass antenna pointing and
have the UT go straight into Registering with the Network. This is turned “on” as default for
the 9400 Series.
8. 24/7 PDP Keep Alive: This is setting is for keeping a PDP context alive indefinitely. Note: This
parameter should not be checked unless you have a need to keep the PDP context alive for
critical information. This is not a good use of satellite resources.
9. Satellite Selection: This parameter is used within a satellite overlap region and allows the user
to override the default satellite (selected based upon elevation angle/GPS location) and
select a different satellite. Note: This change does not take effect until the UT is reset. When
set to AUTO the UT will select the satellite based on the unit’s GPS position. When set to a
specific satellite it will attempt to use that satellite only. Be careful to select the correct
satellite for your position.
10. Net mode: This option is grayed out and is set to NAT mode.
11. Streaming Inactivity Timer: This allows the user to turn on a timer for inactivity for a Streaming
QoS that has been setup. The timer is in seconds and will tear down a streaming context
after X seconds of inactivity.
12. Emergency Call Numbers: Allows the User to add the emergency call number that is
applicable in the part of the world where the terminal is being used, if it is not already
defined.
13. Apply, Cancel, and Restart Terminal buttons: These buttons are self explanatory.
Hughes 9350 BGAN Terminal User Guide 13
S
TATISTICS
This web page provides an estimate of the amount of Packet Switched data sent and received,
along with time spent on a CS call. The data is broken up into two types:
Trip: The trip counter is similar to the trip counter on your vehicle. It can be zeroed out at
anytime by the user and it will track the statistics until the User resets it.
Lifetime: The Lifetime counter is similar to the odometer on your vehicle. It shows the statistics of
the terminal since the software version that added this feature was loaded onto the UT. The User
cannot reset these counters.
Note: If the UT power is abruptly disconnected for some reason, the UT will not be able to save
the statistics to flash and hence the statistics for the session maybe inaccurate.
14 Hughes 9350 BGAN Terminal User Guide
PDP
C
ONTEXTS
The PDP Context page allows the User to setup and configure PDP contexts for any TE that is
connected to the UT. To activate a PDP Context, go to the bottom of the page. You will see
the CID, Local IP Address, APN, Requested QoS, Username and Password fields.
1. CID: The CID of each context is automatic by default. If for some reason the User wants to
assign a particular context to a specific CID, use the drop down arrow and select the
wanted CID number. Most users will not need to change this field from the automatic
default setting.
2. Local IP Address: This is the local IP address of the TE that you want to setup a PDP context
for. Note that the first three octets of the IP address will reflect any changes made in the
setup screen to the UT local IP address. NOTE: The field will default to the IP address of your
TE. You can change the IP address if you wish to configure a PDP context for another device.
3. APN name: This field is configurable, but it will always show the default APN that has been
provisioned on the USIM. If you have a USIM that has been provisioned with multiple APN’s,
you can type in any of these secondary APN names as part of the PDP context setup.
4. Requested QoS: The drop down list shows all of the different QoS types: background,
streaming 32K, streaming 64K, streaming 128K, and streaming 256K. Select the appropriate
QoS required for the PDP context that you are setting up. Note: Maximum QoS rate for C10 is
256K at elevation angles > 45 degrees; maximum QoS rate for C11 is 128K.
Hughes 9350 BGAN Terminal User Guide 15
5. Username (UN)/Password (PW): Some Service Providers require a Username and Password to
be used when setting up a PDP context. This is often required when using Static Global IP
addresses assigned by the Service provider.
Activating a PDP Context:
To activate a PDP context, perform the following instructions:
• Do not modify the CID field unless you need to setup a specific ID for one of your
devices. Leaving it blank will allow the software to automatically choose the next CID
that is available.
• Leave the IP address field unchanged unless you need to setup a connection for
another TE.
• The APN is read from the USIM card and is usually not changed unless you have more
than one APN provisioned on the USIM card.
• Next, select the QoS that is needed by selecting it from the drop down list.
• If your Service Provider requires a UN and PW, enter it in the Username and Password
boxes, then click on “Apply”.
• The new connection will show up in the table above (See screen shot below for
example).
Background Context activated for 192.168.128.101
16 Hughes 9350 BGAN Terminal User Guide
Once the context has been setup, whether it is successful or not, the context field will always be
populated until you click on the “Clear” box. This allows you to retry/reactive the existing
context parameters (See CID #1 below).
You can tell if a context is active by looking to see if the Global IP Address and DNS fields are
populated. If they are populated, the context is active.
CID #1 Inactive; CID #2 & 3 active
Activating Multiple PDP Contexts
To activate multiple PDP contexts for additional TE devices, follow the same procedures above.
Each time you activate a context for a particular local IP address, it will show up in the table as
shown in the screenshot above.
Deactivating PDP Contexts
To deactivate a PDP context press the deactivate or clear button. The deactivate button will
leave the definition of the context so it can be reactivated with the activate button. The clear
button will both deactivate and delete the context.
Hughes 9350 BGAN Terminal User Guide 17
ACA
This web page allows you to use Automatic Context Activation (ACA) in two different ways;
using static IP addresses in the TE device you can establish an automatic PDP context with any
QoS that is offered by the network (upper half of the web page)or using DHCP from the UT, you
can establish an automatic background PDP context for any TE that connects to the UT (lower
part of the web page).
ACA settings for TEs with Static IP address:
You can setup your own range of static IP addresses for setting up an automatic PDP context
with any of the QoS’s offered by the network.
To turn on a particular range of addresses, select the “On” radio button and choose a range of
addresses, low and high to use (e.g. 192.168.128.200 to 192.168.128.205) or leave the defaults.
Next select the desired QoS for that range of IP addresses (e.g. 32K streaming). The APN listed is
the default APN read from the USIM card (bgan.inmarsat.com). If your USIM is provisioned for
more than one APN, then you can type a secondary APN in this field.
If your Service Provider requires a username and password, enter them in the next two fields.
18 Hughes 9350 BGAN Terminal User Guide
If you want to setup additional ranges of addresses, please follow the same instructions as
above. Note: You cannot overlap the IP address ranges. If you do, an error will pop-up telling
you that you have an overlap region. Check all of the ranges for overlaps and try again.
When you are finished, click on “Apply” and you should see a message saying “Operation
Successful”.
ACA settings for TEs using DHCP assigned IP address: This option allows you to set up the UT for
dynamic background ACA. This means that any device connected to the UT, will automatically
receive a background PDP context.
To activate this feature, select the “On” radio button under ACA settings for TEs using DHCP
assigned IP address and click on “Apply”.
Hughes 9350 BGAN Terminal User Guide 19
To see if the context has been setup properly, click on PDP Contexts page and this will show you
all contexts that have been setup (active or inactive). See screen shot below.
20 Hughes 9350 BGAN Terminal User Guide
ISDN
You can establish ISDN data communication by connecting your ISDN equipment directly to the
BGAN Terminal’s ISDN port with the supplied ISDN cable (which is the same as the Ethernet
cable). This web page allows you to activate 40V power sourcing on the ISDN interface, and set
MSN numbering options.
1. ISDN Power Sourcing: To turn on the ISDN power sourcing click on the “On” radio button.
The ISDN device should receive 40V power immediately via the ISDN cable. This field should
be on unless you never use ISDN or are using an ISDN device that has its own power source.
2. MSN Speech: By default, MSN 1 is entered into the MSN Speech number text box. To receive
incoming calls, you must program the same MSN into your ISDN handset connected to the
ISDN port.
3. MSN 3.1 KHz audio: By default, MSN 2 is entered into the MSN 3.1 KHz Audio number text box.
To receive incoming calls, you must program the same MSN into your ISDN fax machine
connected to the ISDN port.
4. MSN UDI (Unrestricted Digital Information): By default, MSN 3 is entered into the MSN UDI text
box. UDI is a 64 Kbps service that is a European standard ISDN.
Hughes 9350 BGAN Terminal User Guide 21
5. MSN RDI (Restricted Digital Information): By default, MSN 3 is entered into the MSN RDI text
box. RDI is a 56 Kbps service found in the USA.
6. Trigger for Mobile-Originated call type (Bearer): This box controls the mechanism used by
the terminal to select the bearer type for mobile originated calls. By default, “Bearer
capability” is set as the trigger in this text box. There is also an option under the drop down
arrow to set the trigger to use the MSN rather than the bearer. Most ISDN devices correctly
signal the call type (speech, 3.1KHz audio, UDI, RDI) via the bearer capability. If there is a
problem, this field can be changed to use the MSN number instead.
Once all changes have been made, click on “Apply”.
Note: You can use different MSNs for any of the ISDN call types above, but your ISDN equipment
must be programmed with the same MSN to accept incoming calls, and you must use different
numbers for speech, audio and UDI/RDI calls.
22 Hughes 9350 BGAN Terminal User Guide
A
NTENNA
This web page allows you to monitor the status of the antenna. Note: This page does not
automatically update and must be refreshed to poll for the latest status.
ATB State: This field indicates the detailed state of the antenna tracking board and indicates
whether the antenna is tracking or searching for the satellite
Elevation: the current elevation angle of the antenna
Frequency (KHz): the frequency of the global beam in kHz that the antenna will attempt to
track. If the unit is experiencing problems, use the table below to verify the antenna is searching
for the correct satellite for your location
Antenna Tracking: indicates (TRUE or FALSE) whether or not the antenna is currently tracking the
satellite
ABIT results: these fields indicate if any errors are found in the antenna during startup self test:
• 0 indicates no error
• 255 indicates the test has not yet been run
• Any other value indicates a problem. If the same code is seen repeatedly, contact your
service provider
Hughes 9350 BGAN Terminal User Guide 23
Additional Information on the various antenna parameters (ATB states) are shown below:
# State name State Description
0 INIT_ST Initial state
1 IDLE_ST Wait on a frequency from the TU
2 AZ_SEEK1_ST Determine min/max signal levels in a full sky scan
3 AZ_SEEK2_ST Find azimuth direction
4 AZ_SEEK_ELEVATION_ST Determine min/max signal levels on a single elevation
5 TR_TUNE_EL_ST Track and tune elevation state
6 TR_TUNE_PLL_ST Track and tune PLL state
7 TRACK_ST Track state
8 BLOCK_ST Blocked state
9 FREEZE_ST Antenna has stopped all motors
10 0x0A) TEST_ST Test state
The field at the bottom of the page is true/false indicating whether the antenna is tracking (i.e.
in states 5, 6 or 7).
The frequency is the frequency of the global beam. Possible values are the primary and
secondary frequencies of the 3 satellites.
Satellite ID Satellite Primary Alternate
Longitude Freq kHz Freq kHz
I4-F1 APAC 143.5 E 1537485 1540825
I4-F2 EMEA 25.0 E 1537920 1541115
I4-F3 AMER 98.0 W 1537070 1540730
24 Hughes 9350 BGAN Terminal User Guide
A
CCESSING THE
UT
M
OBILE
W
EB
MMI
The UT includes special versions of the web
pages formatted for mobile devices with
small screens such as PDAs, Blackberries and
iPhones. The UT queries the connecting
device screen resolution to determine
whether to load the normal or the mobile
version of the web pages. The pages
contain the same information and most
operate the same way as the regular
pages.
Note that mobile devices may not include
Java and so the Java Applet with C/N0, etc
is typically not displayed.
Hughes 9350 BGAN Terminal User Guide 25
M
OBILE
W
EB
-
PDP
C
ONTEXTS
There is insufficient room to display all the
PDP Contexts on one page in the mobile
web version.
PDP contexts are created in the usual way
from the “Add a New PDP Context” section
of the screen.
The IP address of your device automatically
appears in the Local IP Address field.
26 Hughes 9350 BGAN Terminal User Guide
To display a defined context, select it from
the “Select Id” field and then press update.
Hughes 9350 BGAN Terminal User Guide 27
M
OBILE
W
EB
–
ACA
P
AGE
There is insufficient room to display all the
ACA IP address ranges on the mobile
version of the ACA page. To configure IP
address ranges for different ACA QoS, select
the required IP range and then press
Update.
28 Hughes 9350 BGAN Terminal User Guide
T
ROUBLE
S
HOOTING
Problem Possible Cause Possible Solution
Terminal will not turn on Power switch not on
No ignition sense
Check the power
switch is in the ON
position.
Check positive
voltage is applied to
the ignition sense pin
of the power
connector
Cannot insert USIM card
holder into terminal
USIM is not correctly seated in the SIM
slot
SIM incorrectly oriented
Ensure the USIM is
pressed firmly into the
SIM slot
Ensure the SIM is
oriented as shown in
the Install Guide
The BGAN LaunchPad or
web MMI will not
connect to the terminal
No interface connection between the
terminal and computer
Your computer is configured with a
static IP address in the wrong subnet.
Ensure there is a
WLAN or Ethernet
connection between
the terminal and
computer, see User
Guide
Check the IP
configuration settings
on your computer.
Enable DHCP or use a
static IP address in
the same subnet as
the UT
Terminal will not accept
incoming ISDN calls
The MSN programmed into the ISDN
device does not match the MSN
programmed into the terminal
Ensure the
appropriate MSN is
programmed into the
ISDN device, see ISDN
Section of User Guide
Ensure the
appropriate MSN is
programmed into the
terminal, see ISDN
Section of User Guide
Hughes 9350 BGAN Terminal User Guide 29
Problem Possible Cause Possible Solution
Terminal will not make
outgoing ISDN calls
ISDN power sourcing is turned off
Terminal is not Registered with the
Network.
Enable the ISDN
power sourcing from
the BGAN
LaunchPad or ISDN
web MMI page
(unless the ISDN
device has a
separate power
source).
Check the Properties
page in web MMI to
make sure the unit is
CS attached.
Terminal is connected to
the BGAN network, but
cannot obtain the
requested Quality of
Service
Network temporarily not available
User tried to set up a 256 Kbps streaming
connection.
Retry again. If
problem persists,
contact your service
provider.
The Inmarsat Network
only supports 256K for
Class 10 >45 degree
look angle and 128K
connections for Class
11 UT’s
Terminal does not obtain
a GPS fix
Terminal’s location limits visibility of 4 or
more GPS satellites.
Move the vehicle /
terminal to a location
where there are few
obstructions such as
trees or tall buildings,
so that as much as
possible of the sky is
visible.
ISDN device does not
operate correctly
The ISDN device is trying to draw too
much power from the satellite terminal’s
ISDN interface
The device you are connecting is not an
ISDN device. It might be an Ethernet
device that you are accidentally
connecting to the ISDN port.
Only connect an
ISDN device that
draws less than 70mA
of current at 40V
(equivalent power
2.8W)
Make sure you
connect only ISDN
devices to the ISDN
port
None of the above
solutions resolve the
problem
Terminal may have a hardware or
software fault, and needs to be re-
booted.
Remove power. Wait
30 seconds.
Reconnect the DC
power and turn on
the terminal.
30 Hughes 9350 BGAN Terminal User Guide
T
ECHNOLOGY
O
VERVIEW
GPS
The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the
Terminal anywhere on the globe.
O
BTAINING A
GPS
F
IX
In normal operation, a GPS receiver, such as that built in to the Tracking Antenna, needs to be
able to receive signals from at least four satellites so that it can then calculate a latitude, a
longitude and an altitude – this position fix is referred to as a 3-dimensional or 3-D fix. If only three
GPS satellites can be seen by the GPS receiver, then the last available altitude measurement is
assumed and the GPS receiver calculates a position fix based on latitude and longitude only.
This simpler position fix is referred to as a 2-dimensional or 2-D fix and is quicker and easier to
obtain than a 3-D fix, but may be less accurate.
The GPS receiver may take between a few seconds and a few minutes to obtain a GPS fix,
depending on how frequently the GPS receiver is being used. The frequency of use determines
the how quickly the GPS Terminal is able to start.
• Hot start − if the GPS receiver is being used frequently, (that is, in the last two hours), it is
regularly updated with data from the GPS satellites, and so only takes a few seconds to
obtain a GPS fix after being switched on.
• Warm start − if a GPS receiver has not been used for more than two hours, then it will take
up to 45 seconds to obtain a GPS fix.
• Cold start − if the GPS receiver has not been used for some time or is 300 km or more from
where it was last used, it can take as long as 15 minutes to obtain a valid position fix.
The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS
receiver has of the GPS satellites. The GPS system is relatively tolerant of atmospheric conditions
such as heavy cloud or rainfall. However, physical blockages, such as tall buildings or terrain can
significantly degrade the ability of the GPS receiver to obtain a fix. For this reason, ensure that
the GPS receiver has a clear view of as much open sky as possible.
GPS
AND
BGAN
R
EGISTRATION
BGAN uses the accurate position and timing information obtained from GPS to help ensure
efficient registration of a BGAN Terminal with the BGAN network.
Following successful registration and providing the Terminal is left switched on and remains
stationary, the GPS is no longer needed. Periodically, the BGAN Terminal contacts the BGAN
network to inform the network that it is still switched on. In addition, the BGAN network
periodically checks each Terminal for activity, and if the Terminal has not automatically
contacted the BGAN network as described above, then the Terminal will be de-registered from
the network.
Hughes 9350 BGAN Terminal User Guide 31
ISDN
The Satellite Terminal provides an ISDN (Integrated Services Digital Network) interface to connect
devices for Circuit Switched voice and data services. It is a Basic Rate (also known as 2B+D)
interface and uses the Euro ISDN protocol. Note that the Satellite Terminal can only provide
service for one 64Kbps B-channel at a time.
D
IALING AND
N
UMBERING
DIALING
As the ISDN numbering system follows the same pattern as the normal telephone system, dialing
is carried out in exactly the same manner as making a normal telephone call. The subscriber
number is used with the same international and area codes as any other telephone network.
Start the dialed number with 00 and terminate it with a #.
MULTI-SUBSCRIBER NUMBERING (MSN)
ISDN supports Multi-Subscriber Numbering (MSN). MSN is a facility whereby more than one
telephone number can be allocated to an ISDN line. The BGAN Satellite Terminal assigns
different MSNs for Voice, 3.1KHz Audio, UDI and RDI devices. Each incoming call will be directed
to the appropriate MSN depending on the type of call. This allows proper routing of incoming
calls to the correct ISDN device (e.g. ISDN phone, data card or Fax).
PDP
C
ONTEXT
A Packet Data Protocol (PDP) Context defines connection aspects such as routing, Quality of
Service (QoS), security and billing between a mobile user terminal, such as the BGAN Terminal,
and a data network. PDP Contexts are essential to the General Packet Radio Service (GPRS)
system, which is used by GSM and UMTS-based 3G networks worldwide for transmitting data.
In order for a user to be able to transfer data across a network, a PDP Context must be
activated in the Terminal and associated Core Network. The procedure for this is as follows:
1. After registration with the network, the user activates a PDP Context using an application on
the computer or Terminal, and requests sufficient radio resources (that is, power and
bandwidth) to support the context activation procedure.
2. Once the resources are allocated, the Terminal sends the Activate PDP Context request to
the Core Network. This request includes key information about the mobile user's PDP address
(for example an IP address), PDP type (that is, static or dynamic address) the QoS requested
for this context, the APN of the external network to which connectivity is requested, the user's
identity (IMSI) and any necessary IP configuration parameters (for example, security settings).
3. On receiving the Activate PDP Context message, the Core Network checks the user's
subscription record to establish whether the request is valid. If the request is valid, a virtual
connection is established between the Terminal and the Core Network, and data transfer
can then take place between the Terminal and the external data network, within the scope
of the current PDP Context. The PDP Context is stored in both the Terminal and the Core
Network.
A single Terminal may have multiple PDP Contexts each with different QoS profiles. The primary
PDP Context is a PDP Context with default QoS profile attributes and is always activated first. All
other PDP Contexts with the same PDP Address are secondary PDP Contexts. Secondary PDP
Contexts share the same PDP Address and connect to the same APN but may have different
QoS profiles.
32 Hughes 9350 BGAN Terminal User Guide
T
ECHNICAL
S
PECIFICATIONS
Terminal Antenna
Weight C10
Weight C11
2.2 Kg
2.2 Kg
5.5 Kg
2.0 Kg
C 10 Dimensions
C11 Dimensions
46mm x 269mm x 234mm
46mm x 269mm x 234mm
Ø477 mm x 153 mm
Ø252mm x 119mm
Humidity 95% RH at +40˚C 95% RH at +40° C
Temperature -25˚C to +55˚C operating
-25˚C to +80˚C storage
-25° C to +55° C operating
-25° C to +80° C survival
Water & Dust IP-56 standard
Wind N/A 125 mph (200 km/h)
Exception for Magnetic Mount:
100 mph (160 km/h)
ICE N/A 25 mm non-operational
Vehicle Motions N/A Turning Rate: 40°/s
Turning acceleration 50°/s
2
Power (terminal
plus antenna)
*Idle: 20 W
Max: 150 W (when transmitting)
*Note: This does not include power delivered
to any PoE devices connected
Hughes 9350 BGAN Terminal User Guide 33
D
ECLARATION OF CONFORMITY
Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares
under our sole responsibility that the product Hughes 9400 Series Satellite IP Terminal to which this
declaration relates, is in conformity with the following standards and/or other normative
documents:
ETSI EN 301 444, ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301 489-20, EN 62311,
EN 60950-1.
We hereby declare that all essential radio test suites have been carried out and that the above
named product is in conformity to all the essential requirements of R&TTE Directive 1999/5/EC.
The conformity assessment procedure referred to in Article 10 and detailed in Annex [III] or [IV] of
Directive 1999/5/EC has been followed with the involvement of the following Notified Body(ies):
Nemko AS, Gaustadalleen 30, P.O. Box 73, Blindern, N-0314 Oslo, Norway
Identification mark: 0470 (Notified Body number).
The technical documentation relevant to the above equipment will be held at:
• Hughes Network Systems, LLC, 9605 Scranton Road, San Diego, CA, 92121, USA
• Signed by Nigel Bartlett (Senior Technical Director, September, 2009) and Bill Lindsay
(Senior Program Manager, September, 2009)
Note
The Ethernet cable used with the Hughes 9400 Series shall not be longer than 3
meters to comply with ETSI emissions requirements.
FCC
C
OMPLIANCE
• This device conforms to the FCC rules. Any changes or modifications to Hughes Network
Systems’ equipment, not expressly approved by Hughes Network Systems, could void the
user's authority to operate the equipment.
• To comply with FCC RF exposure requirements, this device must be operated with a
minimum separation distance of 20 cm or more from a person's body. Other operating
configurations should be avoided.
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions; (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation.
34 Hughes 9350 BGAN Terminal User Guide
EU
WEEE
(W
ASTE
E
LECTRICAL AND
E
LECTRONIC
E
QUIPMENT
)
D
IRECTIVES
The European Union (EU) directive on waste electrical and electronic equipment mandates
recycling of electrical and electronic equipment throughout the EU by August 13, 2005.
Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by Hughes
and its sub-contractors will be compliant with this directive and any subsequent revisions or
amendments. This product carries the WEEE label below to demonstrate compliance.
For addition information, contact Hughes Network Systems at: www.hughes.com.
Hughes 9350 BGAN Terminal User Guide 35
G
LOSSARY
APN: An Access Point Name (APN) provides access to an external network. By default, the SIM
Card in your terminal is configured with the APN of your Service Provider. You may want to
configure further APN’s if you have arranged with your Service Provider to use more than one
SIM Card.
BGAN Satellite Terminal: Referenced throughout this document as the Satellite Terminal, “The
Terminal,” or UT. This device implements and manages BGAN satellite communications
between your computer and Service Provider’s network.
Quality of Service: Quality of Service (QoS) assigns a level of priority to certain types of data
traffic, in particular high bandwidth applications such as video and multimedia. QoS
attempts to maintain a guaranteed throughput level, and minimize error rates and end to
end latency, so providing a higher level of service than "best effort" protocols.
DNS Server: The Domain Name System (DNS) is an Internet service that is required because the
Internet does not recognize the text-based Web address or email address that you type into
your Web browser or email application. All or part of a Web address or an email address is a
domain name, and DNS translates this domain name into an IP address that is recognized by
the Internet.
A DNS Server holds a database of domain names and IP addresses, so that when you enter
a Web address or email address, you are directed to the correct IP address over the Internet.
Dynamic DNS Server: If you are using dynamic IP addressing, Inmarsat recommends that you
use a dynamic DNS server. A dynamic DNS server updates the IP address information in
the DNS database each time your IP address changes. A dynamic DNS server also
enables a computer using a dynamic IP address to use network applications that
normally require a static IP address, for example FTP servers. This service requires
subscription with a Dynamic DNS provider.
Static DNS Server: If you are using static IP addressing, Inmarsat recommends that you use a
static DNS server. If you select this option, you must enter the IP address of the Primary
DNS Server. This is supplied by your Internet Service Provider. Optionally, you can enter
the IP address of a Secondary DNS Server, also supplied by your ISP. This is used in the
event of failure of the Primary DNS Server.
Error correction: Error correction ensures that very little data is lost during transfer by asking for
dropped packets to be resent. However, because it holds subsequent data whilst the
packet is being resent, you may notice some jitter or delay in the received data. This is
normal for most data types.
For real-time applications, such as Voice over IP (VoIP) or video, it is recommended that you
remove error correction. Removing error correction minimizes delay and jitter..
Ethernet: Ethernet is a local area networking method used widely throughout the computer
industry. It is one of the three communications interfaces supported by the Satellite Terminal.
Fault Code: A number which uniquely references an error in a hardware or software system. In
the Satellite Terminal, if there is a fault detected, the fault code and a description are
displayed in suitable LaunchPad windows.
GPS: Global Positioning System. The GPS receiver in the Satellite Terminal receives signals from
the constellation of GPS satellites. It uses these signals to determine the Terminal’s location on
earth. That location is used during registration to gain access to the BGAN system.
Header Compression: A header is the component of a data packet that precedes the data that
you are sending. The header contains information such as source and destination address,
error checking and other administrative details. In most data types this does not noticeably
36 Hughes 9350 BGAN Terminal User Guide
affect the data transmission rates. However in multimedia applications such as voice and
video, the header can significantly affect performance.
IP Address: An Internet Protocol address, or IP address, is a number that uniquely identifies the
computer accessible over a TCP/IP-based LAN or the Internet that is sending or receiving
information. An IP address is a 32-bit numeric address written as four numbers, separated by
periods and each number is between 0 and 255. For example, 207.115.79.4 is an IP address.
In the BGAN system, IP addresses for the Network and the TE can be dynamic or static.
Network Dynamic IP Address: A network dynamic IP address is a temporary address that is
assigned by your BGAN Service Provider when you connect to the BGAN Network. If you
do not need a permanent Static IP address, most Service Providers use a dynamic IP
address. Some Service Providers provide a private Network IP address not routable
within the Internet) and others provide a routable public IP address.
Static IP Address: A static IP address is assigned by Service Providers to BGAN Users when the
USIM is provisioned. This static IP address is used every time you connect to the BGAN
network and is associated with a specific Username and Password.
DHCP Address: Local IP address that is assigned by the UT DHCP server to the TE once
connected to the UT. This is a private IP address that is not routable within the Internet.
Terminal Local IP Address: IP address of the UT to access the web MMI and talk to the UT via
Telnet. This address is configurable by the User.
Power-over-Ethernet (POE): Device that allows one to transmit power to a security power
through an Ethernet network cable.
Standard Connection: A standard connection is charged by volume of data sent. The
bandwidth you are allocated depends on terminal type and network availability, but is
always ‘best effort’, that is, you are allocated bandwidth depending on your requirements
and the requirements of other users of the BGAN network, or BGAN Terminal. This connection
class is suitable for most data types, other than multimedia.
Streaming: A streaming connection is charged by time. You are charged for the amount of time
the connection is active. Streaming enables multimedia data, such as video, to be sent in a
continuous data stream and converted into sound and pictures. The bandwidth required for
a streaming connection is difficult to predict, and depends on factors such as length of
connection and number of receivers.
Symmetrical Rate: The rate at which streaming data is transmitted, in kilobits per second (Kbps).
This rate applies to transmitted (uplink) and received (downlink) data.
Desired Symmetrical Rate: From the drop-down list, choose the desired data rate for your
Streaming connection. This can be 32 Kbps, 64 Kbps, 128 Kbps or 256 Kbps. This figure is
guaranteed, unless the connection cannot meet this requirement because of bandwidth
restrictions. In this case the rate defaults to the minimum symmetrical rate.
Minimum Symmetrical Rate: From the drop-down list, choose the minimum data rate that
you are prepared to accept for your Streaming connection. This can be 32 Kbps, 64
Kbps, 128 Kbps or 256 Kbps. This rate must be lower than the Desired Symmetrical Rate. If
the connection cannot meet this requirement, an error message displays.
TE (Terminal Equipment): Terminal equipment refers to the piece of equipment that is
connected to the BGAN UT (e.g. laptop, video equipment, phone, etc.)
Traffic Flow Template: A Traffic Flow Template, also called an Application Template, is a series of
data filters such as QoS (Quality of Service), PDP Context and security settings, that allow the
Core Network to classify packets received from an external network into the correct PDP
Context. When incoming data arrives at an access point in the core network, a packet
classifier will make a PDP Context selection based on the Traffic Flow Template, and map the
incoming data packets into the PDP Context with the correct QoS attributes. The use of a
Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP
address.
Hughes 9350 BGAN Terminal User Guide 37
UT (User Terminal): The User terminal is the BGAN modem device, i.e. the Hughes 9400 Series.
USIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications
System Subscriber SIM (USIM) Card.
The USIM card is similar to the SIM Card that is commonly used in a GSM phone. The card
holds a microchip that stores information and encrypts voice and data transmissions, making
it extremely difficult to listen in on calls. The USIM Card also stores data that identifies the
caller to the BGAN Service Provider.
Virtual Private Network: A Virtual Private Network (VPN) enables remote offices or users to gain
secure access to their organization's network over the public telecommunications network.
This provides the benefits of remote access without the expense of dedicated leased or
owned lines. VPNs work by using tunneling protocols, to encrypt data at the sending end,
and decrypt the data at the receiving end. This "tunnel" cannot be accessed by data that is
not properly encrypted.