Humax C41-500 Client Receiver User Manual

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FCC TEST REPORT
Report No.: EMC-FCC-R0091
http://www.emc2000.co.kr
Appendix 6.
User manual
EMC compliance Ltd.
480-5 Shin-dong, Yeongtong-gu, Suwon-city, Gyunggi-do, 443-390, Korea
82 31 336 9919 (Main) 82 31 336 4767 (Fax)
This test report shall not be reproduced except in full, Without the written approval.
WELCOME TO THE DIRECTV FAMILY!
Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 channels of TV programming, satellite music
and a great selection of the biggest box office movies from DIRECTV CINEMA™. We’ll take you step by step through everything from
pushing the POWER button to searching for and finding your favorite programs.
This user guide applies to the DIRECTV® HD DVR and the Genie™ (Adv Whole-Home) HD DVR and Clients. Because this user guide
was designed to accommodate several models, your receiver and its user interface may vary slightly from what is shown here.
Online Manuals and Other Resources
To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit www.directv.com/manuals or
go to www.directv.com and search for keyword “manuals”.
You can also visit www.directv.com to manage your account, and find information about DIRECTV service, programming
packages, special promotions, and much more.
Getting Connected
If a professional installed your DIRECTV® HD DVR and any Clients, you are ready to start watching TV. If your equipment was not
professionally installed or you just added a surround sound system or other devices equipment, please see Appendix 1, “Setup and
Activation”.
IMPORTANT:
• You must subscribe to HD Access or DIRECTV Advanced Receiver Service (ARS) to view the HD channels included in your
programming package.
• DIRECTV hardware and programming and HD fees available separately. For information and pricing regarding programming
and HD Access or ARS, please visit directv.com.
SAFETY & CARE
Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the
following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:
DIRECTV® HD DVR RECEIVER USER GUIDE
This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
Important Safety Instructions
1.
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Do not use this apparatus near water.
6.
Clean only with dry cloth.
7.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8.
Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
9.
Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock,
fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to
obtain an authorized replacement.
10. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
11. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they
exit the apparatus.
12. Use only attachments/accessories specified by the manufacturer.
13. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
SAFETY & CARE
• Ensure proper ventilation — the vent slots on the DIRECTV® Receiver must be left uncovered to allow proper airflow to the
WARNING: Use only the power supply (power cord) that
unit. Blocking the airflow to the unit could impair performance or damage your receiver and other components.
came with your DIRECTV receiver. Failure to use the
• Do not stack electronic components or other objects on top of the DIRECTV® Receiver. Also, do not stack the receiver on top of
authorized power supply (power cord) may cause electric
a “hot component” such as an audio power amplifier.
shock, fire, bodily injury and/or property damage. If the
• Protect your components from power surges by connecting all the components before plugging any power cords into the wall
power supply (power cord) becomes damaged or needs to be
outlet. Use of a surge protector is also recommended.
replaced, please contact DIRECTV Customer Service to obtain • Don’t overload power outlets or extension cords, which can result in the risk of fire or shock. It’s also important to use only the
an authorized replacement.
type of power source indicated on the marking label or in this manual.
• Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the
WARNING: To reduce the risk of fire or electric shock, do not sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them
expose this product to rain or moisture. The apparatus shall
away from A/V cables as much as possible.
not be exposed to dripping or splashing and no objects filled • Never insert objects of any kind into any openings in the DIRECTV® Receiver (other than the DIRECTV® Access Card as
with liquids, such as vases, shall be placed on the apparatus. detailed in this manual).
• Place it on a flat, hard surface — do not operate the DIRECTV® Receiver on a carpet or other padded surface.
• Always unplug your DIRECTV® Receiver before moving it.
CAUTION
• Always unplug the DIRECTV® Receiver, TV and other equipment before you connect or disconnect any cables.
RISK OF ELECTRIC SHOCK
• The only way to disconnect the DIRECTV® Receiver from the power supply is to remove the power cord. The DIRECTV®
DO NOT OPEN!
Receiver unit must therefore be installed next to the power point which must be easily accessible.
• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV® Receiver yourself; always take it to a qualified
CAUTION: To reduce the risk of electric shock, do not
service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect
remove cover (or back).
reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes
No user-serviceable parts inside.
or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could
Refer servicing to qualified service personnel.
void the user’s authority to operate the equipment.
• Do not drop your DIRECTV® Receiver and always move it with care.
IMPORTANT: Be sure not to place your DIRECTV® Receiver • Have your DIRECTV® Receiver professionally serviced (do not attempt to service it yourself).
• Any changes or modifications in construction of this device which are not expressly approved by the party responsible for
near anything WET or HOT!
compliance could void the user’s authority to operate the equipment.
If this product is rated at 240VAC, a suitable attachment
• If you move your DIRECTV® Receiver between locations at different temperatures, allow it to reach room temperature before
plug should be used.
you apply power to it.
• Do not pick up or otherwise move your DIRECTV® Receiver while it is connected to the AC power supply. If you want to move
CAUTION: Avoid moisture to reduce the risk of fire or electric your set-top box, first disconnect it, then wait at least 30 seconds before continuing.
shock. The DIRECTV® Receiver should not be used near water • CAUTION: To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord.
(for example, kitchen sink, bathtub, pool, damp basement).
• CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are
Also, never spill liquid on the receiver. Do not place vases or
incorrectly replaced.
other vessels containing liquid on top of it.
• For your information: The identification sticker can be located behind the small door on the front panel of your receiver.
• The telecommunication network voltage used is the category number 3.
TIP: We highly recommend plugging the DIRECTV® Receiver Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National
into a surge protector to prevent damage from fluctuations in Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish
antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be
your power supply.
connected to the grounding system of the building as close to the point of cable entry as practical.
YOUR REMOTE CONTROL
DIRECTV® HD DVR RECEIVER USER GUIDE
TURNING YOUR EQUIPMENT ON AND OFF
10
NOTE: Each time you press a button, a green light at the top
of the remote flashes. If the light flashes several times for just
one press, it means the batteries (size AA) are getting low and
need to be replaced.
These two buttons turn your TV and DIRECTV® Receiver
on or off together. If your DIRECTV® System was installed
professionally, your remote has already been programmed
to operate your TV. If you need to reprogram the remote for a
new TV or other audio-visual equipment, press MENU, select
“Settings & Help”, “Settings”, then “Remote Control”. Follow
the step by step instructions.
Mode Switch
Use the POWER (PWR) button and Mode Switch to turn a single
component on or off (for example a DVD player or surround
sound system). Simply slide the mode switch to the position
that matches the component you want to control and then use
the POWER button to turn it off or on. The mode switch must
always be in the left-most position to control your DIRECTV®
Receiver. If the mode switch is in a position that has not been
programmed, or if you press a button that is not supported by
that particular piece of equipment, an onscreen message will
pop up to alert you.
YOUR REMOTE CONTROL
NAVIGATION AND DESTINATION BUTTONS
SHORTCUT BUTTONS
You can move through all of the DIRECTV user screens
using only the direction ARROW buttons and the SELECT
button as appropriate. However, the RED, GREEN,
YELLOW and BLUE buttons on the remote are special
shortcuts that change function depending on which
menu screen you are looking at. As you use the system,
look in the bottom-left of particular screens for hints
that tell you which color button to use for a particular
shortcut. You’ll see several examples in this chapter.
CHAPTER 1 - USING YOUR REMOTE CONTROL
The buttons in the middle of the remote are navigation and destination keys. Press the GUIDE
button to go to the program guide screen. Press the ACTIVE button to go to the DIRECTV Interactive™
channel. The LIST button takes you to the Playlist screen. Press EXIT to get out of any menu screen
and return to live TV. Use the ARROW buttons and SELECT button to navigate though the guide or any
menu screen. Press BACK to move back to the previous screen. The MENU button takes you to the
main menu where you go to access all of the features available in your system. Press INFO on any
show to see information about that show.
11
GENIE™ (ADV WHOLE-HOME) HD DVR
GENIE AS A MEDIA SERVER
DIRECTV® HD DVR RECEIVER USER GUIDE
You can use GENIE HD DVR as a media server. An RVUenabled TV, device, or Genie Client lets you watch TV via your
DIRECTV Genie network.
96
Start watching a show in one room, press EXIT on your
remote, then resume watching in another.
Pause or rewind live programming in any connected room.
Schedule, watch or prioritize recordings from any room.
NOTE: Your Genie HD Receiver includes five (5) tuners. A tuner
is used whenever you watch or record a program. For example,
if two rooms are watching live TV, three tuners are available for
recording. Watching a recorded program does not
require a tuner.
See your RVU-enabled TV’s User Guide for more information
on connecting to the Genie (Adv Whole-Home) HD DVR. You will
need to activate the RVU-enabled TV by calling DIRECTV at
1.800.531.5000.
GENIE™ (ADV WHOLE-HOME) HD DVR
CONNECTING CLIENTS
You may register up to eight Clients per Genie HD DVR; these may be RVU-enabled
TVs, or Genie Clients.
Before connecting and activating a Client, your Genie HD DVR must be set up,
activated, and functioning.
To begin, connect, plug in and turn on the Client. Once it detects the Genie HD DVR,
it will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select
“Settings & Help”, then “Settings”. Select “Whole-Home” from the left menu, then
select “Add a Client”. Note the PIN shown on the “Add a Client” screen, and do not exit
the screen!
Once the location has been set up, you have a choice of copying settings from another
location or accepting the DIRECTV defaults.
The following settings are copied from a server or Client to another Client:
(The settings from any Client can also be copied to the Genie HD DVR.)
Parental Control Settings
Favorite Channels
Display Settings
Clock
Language
Sound Effects
CHAPTER 7 - GENIE™ HD DVR
On the Client, enter the PIN you received from the Genie HD DVR using the remote.
Select “Done” on the confirmation screen. The Create a Location screen displays. You
may add a new location, or replace a location. Select the appropriate option and follow
the onscreen instructions.
97
BACK PANEL EXAMPLE
DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above)
Your equipment may not look exactly like the model illustrated. This image has enlarged features for ease the purposes of illustration.
2. A/V OUT – A combined 10-pin output that supports both audio and video. Your Genie Client comes with an A/V Out cable for
Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately.
3. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended
connector for HD TV.
4. USB – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)
5. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.
6. POWER – Your receiver must be plugged in at all times to function properly.
WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power
supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes
damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.
CHAPTER 7 - GENIE™ HD DVR
1. NETWORK SWM ONLY – Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This is your SAT-IN connection.
99
TROUBLESHOOTING TIPS
DIRECTV® HD DVR RECEIVER USER GUIDE
RESET YOUR RECEIVER
102
Many problems can be corrected by performing a simple reset
of the DIRECTV® HD DVR. If you experience frozen audio or
video, blank screen, or the receiver won’t respond to front panel
button or remote control, you can reset your receiver with the
following steps:
Press the red RESET button behind the access card panel
door on the front of the DIRECTV® HD DVR, then wait a few
minutes for program guide information to be acquired.
If you reset a Genie (Adv Whole-Home) Client and the
problem persists, try resetting the Genie HD Receiver.
If the problems persist, try unplugging the power cord of the
DIRECTV Receiver for 15 seconds, then plug it in again.
REAUTHORIZE YOUR RECEIVER
If your receiver displayed the message “722 - Service Expired,”
try reauthorizing your receiver. On a computer, go to
directv.com/reauthorize and follow the onscreen instructions.
You will need to be logged into your account on directv.com to
complete this process.
Running the System Test (at the end of this section) can also
help you diagnose and solve many common problems. Note
that resetting your receiver twice in a row will clear all your
program guide data. It could take as much as 48 hours to
reacquire all of it.
Reset Button
(Your equipment may not look exactly like the model illustrated.)
TROUBLESHOOTING TIPS
SYSTEM SOFTWARE UPDATES
ONSCREEN MESSAGES
There may be times when you see an onscreen message similar
to the one on the right. The top line of the message gives a brief
description of what causes the onscreen message to display,
while the second line displays instructions to follow. Most
onscreen messages supply an error code in parentheses. Go
to directv.com/troubleshooting and select the onscreen error
message for solutions.
The message at the right shows an example of trying to view
a channel that you have not purchased or that is not in your
programming package. To resolve this error, call Customer
Service at 1.800.531.5000 and mention the error code number
when prompted.
CHAPTER 8 - TROUBLESHOOTING & FAQS
DIRECTV periodically sends system software updates to your
receiver to improve performance and upgrade features and
functions. These updates will occur automatically. The receiver
will give you the option to download software “now” or “later.”
Software downloads take just a few minutes and should be
allowed to proceed when possible. When a download is in
progress, channels, interactive functions and applications will
temporarily become unavailable. After the download is complete,
the receiver may reset itself. Once the receiver download and/or
reset is complete, you can resume using as normal.
103
TROUBLESHOOTING TIPS
RUN THE SYSTEM TEST
The System Test allows you to run a basic diagnostics check on your DVR.
DIRECTV® HD DVR RECEIVER USER GUIDE
First make sure that:
104
1. All connections — jacks, cables, etc. — are in place correctly. See Appendix 2, “Connections for TV and Equipment” for
more information.
2. There are batteries in the remote control and they are working correctly.
3. The access card is inserted in the DIRECTV® Receiver.
Follow these steps to run the diagnostics system test on your DVR:
1. Turn on your TV and the DVR.
2. Slide the mode switch to the DIRECTV position, then press MENU.
3. Select “Settings & Help”.
4. Select “Settings” then “Info & Test”.
5. If you have a High-Definition DVR, select “Run System Test”.
6. If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish,
phone connection and access card.
7. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000.
8. You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone
line or satellite signal can give temporary false readings.
FREQUENTLY ASKED QUESTIONS
Q: What to do about temporary loss of satellite signal, “frozen” picture, or picture breaking into blocks /
pixels?
The image on your screen is frozen, blocky, or you see a message that says, “Searching for Satellite Signal (x 771).
Possible Causes:
There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite.
There may be a problem with the cables running from your satellite dish to your DIRECTV® Receiver.
If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source.
Solution:
Weather issues are usually temporary. Wait for the weather to clear and
your signal should return to normal.
If there are no weather problems in your area, reset your DIRECTV DVR
using the red RESET button behind the door on the front of the receiver or
by unplugging the receiver for 15 seconds and then plugging it back in.
Check all the connections on the back of your receiver, starting with the
SAT-IN connection, and make sure they’re secure.
Check Satellite (SAT-IN) Connections
Coaxial Satellite Cable
If the problem is coming from the program source (for example, you see the
problem on one channel, but not on any others), wait for the broadcasting
channel to resolve the issue.
If there are obstructions blocking the dish’s clear view of the satellite, you
should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish.
If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a
professional installer to realign your dish or call us at 1.800.531.5000.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Severe weather (rain, snow, hail etc.) may cause this issue.
105
FREQUENTLY ASKED QUESTIONS
Q: Why is my screen blue, black, gray or snowy?
Your TV displays a blue, black, gray or snowy screen.
Possible Causes:
DIRECTV® HD DVR RECEIVER USER GUIDE
Your TV and/or your receiver are not powered on.
106
The DIRECTV® Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different
input source than what you are trying to view.
Your TV may not support the selected HD resolution from your receiver.
Solution:
Check that the DIRECTV® Receiver and TV are both powered on.
If you don’t see the your DIRECTV picture, verify the input your TV is on by turning the TV on and off. Most TVs display the input
in the upper right- or left-hand corner. If the input is set to something other than your DIRECTV receiver, toggle through the
inputs with the “input” button on the DIRECTV remote (if programmed) or TV remote until you get your picture. (If the DIRECTV
remote is not working for the TV it may need to be programmed.)
If the TV remote is not available:
1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV.
2. Slowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so don’t
proceed too quickly.
3. Set the TV to whichever input gives a picture.
If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4.
Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on.
Check your connections and cables.
FREQUENTLY ASKED QUESTIONS
Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not
support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver’s front panel to change the
resolution to one your TV supports.
Q: Why doesn’t my remote work?
Weak batteries are almost always the problem.
Trying to operate equipment other than your DIRECTV Receiver?
Remote sensor on the receiver could be blocked.
Solution:
Check that nothing is between the remote control and the remote
sensor.
Remote Sensor
Make sure the remote control is in DIRECTV mode. Slide the MODE
switch on the remote to the DIRECTV position so the remote will control the DIRECTV® Receiver.
Check the batteries in the remote control. They may be weak, dead
or installed incorrectly. Try replacing batteries.
Remote Battery Compartment
If you’re entering a channel number that is less than four digits long,
the receiver might wait two seconds before tuning to the channel.
Press ENTER after entering a channel number to tune immediately.
If you are trying to operate a device other than the DIRECTV DVR
that you have programmed the remote to control, make sure you
first slide the MODE switch to the mode that is programmed for that
device (AV1 or AV2). The indicator light for the component you’re
trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the MODE switch is in
the correct position.
CHAPTER 8 - TROUBLESHOOTING & FAQS
Possible Causes:
107
LIMITED 90-DAY WARRANTY
DIRECTV® HD DVR RECEIVER USER GUIDE
DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR
(Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of
ninety (90) days after the date of acquisition.
122
WHO IS COVERED?
You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product
is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY
PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER
OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE
OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.
WHAT IS COVERED?
Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV,
the DIRECTV HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed
necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be
responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace
the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the
product.
All products, including replacement products, are covered only for the original warranty period. When the warranty on the original
product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay
for the replacement of all parts, and for all labor charges.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
LIMITED 90-DAY WARRANTY
Your warranty does NOT cover:
Labor charges for installation or setup of the product.
Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product.
Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control
of DIRECTV. Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modifications or
other changes to the product, including but not limited to software or hardware modification in any way other than as expressly
authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing
software modifications, “hacks” or utilizing service access or “back doors” will void this limited warranty.
Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A
product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications. A product used for commercial
or institutional purposes.
DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.
The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited
to television programming, show information, program guide data, and scheduling information.
MAKE SURE YOU KEEP...
Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide (see page 10) and keep both
nearby. Also keep the original box and packing material in case you need to return your product.
BEFORE REQUESTING REPAIR SERVICE...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
WHAT IS EXCLUDED?
123
LIMITED 90-DAY WARRANTY
TO GET WARRANTY SERVICE...
DIRECTV® HD DVR RECEIVER USER GUIDE
Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV.
A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service
or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.
124
TO GET OUT-OF-WARRANTY SERVICE...
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or
replacement of out-of-warranty products.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS
OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE
DIRECTV® Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® Receiver.
SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
DIRECTV PROTECTION PLAN
DIRECTV PROTECTION PLAN Benefits
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV
PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including*:
YOUR BENEFITS INCLUDE:
•
COMPLETE SYSTEM COVERAGE. Every DIRECTV Receiver in your home... plus remotes, satellite antenna wiring,
connectors, switches, and dish antenna alignments.
•
Power surge protection.
•
No hassles, service around the clock. Call 24 hours a day, 7 days a week... our technical specialists are ready and
are dedicated exclusively to you!
•
Fast and convenient repair service when you need it. Save money should you need a service technician to come to
your house.
•
Professional expertise and experience, on the phone and in your home... whenever you need us.
*Limitations and exclusions apply. Please visit www.directv.com/protection.
The DIRECTV PROTECTION PLAN is offered by Asurion Service Plans, Inc. in all states except Florida (in which Asurion Service
Plans of Florida, Inc offers the plan) and underwritten by Continental Casualty Company. Pricing, terms and conditions of the
DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
Safeguard your DIRECTV® System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV
PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you affordable peace of mind and
comprehensive support to ensure that you and your family enjoy nonstop DIRECTV® entertainment.
125
FCC CUSTOMER INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
DIRECTV® HD DVR RECEIVER USER GUIDE
Responsible Party:
126
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
• Trade Name: DIRECTV
• Type of Equipment: DIRECTV Satellite Receiver
• Model Number: HR34, HR42, HR44, C31, C41, C41W and above
Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules.
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving satellite dish antenna.
• Increase the separation between the equipment and the DIRECTV Receiver.
• Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC CUSTOMER INFORMATION
The user may find the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and
Resolve Radio and TV Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington,
DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with
Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and
TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or
other Class B certified device.
This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a
label that contains a product identifier in the format US:AAAEQ##TXXXX.
If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant.
See installation instructions for details.
The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum
of the RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local
telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits
represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3).
If this DIRECTV® Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
• CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the
user’s authority to operate the equipment.
127
FCC CUSTOMER INFORMATION
maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
DIRECTV® HD DVR RECEIVER USER GUIDE
If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address
and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
128
DIRECTV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite
Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm
company, telephone company or a qualified installer.
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.
We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies
report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC
power sources.
FCC RF Radiation Exposure Statement
MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment.
This equipment was verified for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF
exposure requirements.
WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be
maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet
the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the
equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any
other antenna or radio transmitter.
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
A. License Grant and Conditions
DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Software solely in executable code form and
solely as integrated with, incorporated into, and in conjunction with the Receiver. You must ensure that the copyright, trademark
and other protective notices contained in the Software are maintained and not altered or removed. The Software is protected
by copyright and other laws and international copyright and other treaties. All title and intellectual property rights in and to the
Software and all modifications, updates, enhancements and derivative works of the Software are owned exclusively by DIRECTV
or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights.
Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof.
The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the
Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to
the terms of any applicable agreement between you and each such provider. DIRECTV reserves the right to modify, supplement,
update and otherwise alter the Software via software download or other modification procedures, and these terms will apply to
such Software as modified, supplemented, updated, and otherwise altered.
B. License Restrictions
You may not copy, modify or transfer the Software, or any copy thereof, in whole or in part. You may not reverse engineer,
disassemble, decompile or translate the Software, or otherwise attempt to derive the source code of the Software, except to the
extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement
is void. You may not rent, lease, load, resell for profit or distribute the Software, or any part thereof. You may not export, transfer
or re-export the Software in violation of any applicable law. The Software may include some components that are covered by
“free software” licenses, open source licenses and other similar license use rights, which require such components to be used,
modified and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such
licenses, and not these Terms.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
THE DIRECTV® RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the
“Software”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY
NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS
ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED
TO YOU.
129
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
C. Ownership of Software and Reservation of Rights
The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title
or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except
as stated above, this license agreement does not grant to you any intellectual property rights in the Software.
DIRECTV® HD DVR RECEIVER USER GUIDE
D. Termination
130
These Terms are effective until terminated. You may terminate these Terms by returning the Receiver to DIRECTV or your supplier.
These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you
and DIRECTV. Upon termination you must return the Receiver to DIRECTV or your supplier.
E. Disclaimer
THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED “AS IS”. NEITHER DIRECTV NOR ANY OF ITS LICENSORS
EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS
WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
(BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT,
INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS
OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE
OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of
incidental, consequential or special damages, so the above limitations may not apply to you.
F. Third Party Beneficiaries
DIRECTV’S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE.
YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE
BOUND HEREBY.
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable
to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website
located at www.directv.com, and the GNU website located at www.gnu.org.
H. GNU GPL and Open Source Software
Certain components of the Software may be subject to the GNU General Public Licence, Version 2, June 1991 (“GPL”), “free
software” licenses and other open source software licenses. The foregoing components of the Software are not and may not
be subject to the License Restrictions in Section B above. In compliance with the GPL, DIRECTV, its suppliers, or its third party
licensors, upon written request, will make the source code of the software, libraries and associated utilities it uses, together with
its modifications (if any), available to the public in source code form. You are free to use, modify and distribute the software and
any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses.
The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website
located at www.gnu.org, specifically at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable
source code please write to DIRECTV at:
Attention: Vice President, STB Engineering
DIRECTV
2230 E. Imperial Highway
El Segundo, CA 90245
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright © 1989, 1991 Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
G. Additional Information
131
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
DIRECTV® HD DVR RECEIVER USER GUIDE
Preamble
132
The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.)
You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure
that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code
or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do
these things.
To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights.
These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they
know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to
copy, distribute and/or modify the software.
Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this
free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not
the original, so that any problems introduced by others will not reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that
any patent must be licensed for everyone’s free use or not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work,
and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a
work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of
running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on
the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all
the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this
License along with the Program.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange
for a fee.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and
distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:
a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any
part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such
interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a
notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not
normally print such an announcement, your work based on the Program is not required to print an announcement.)
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
GNU GENERAL PUBLIC LICENSE
133
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
DIRECTV® HD DVR RECEIVER USER GUIDE
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program,
and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to
those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which
is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other
licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
134
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to
exercise the right to control the distribution of derivative or collective works based on the Program.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program)
on a volume of a storage or distribution medium does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the
terms of Sections 1 and 2 above provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of
Sections 1 and 2 above on a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of
physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed
under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is
allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an
offer, in accord with Subsection b above.)
The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete
source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts
used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not
include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so
on) of the operating system on which the executable runs, unless that component itself accompanies the executable.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent
access to copy the source code from the same place counts as distribution of the source code, even though third parties are not
compelled to copy the source along with the object code.
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long
as such parties remain in full compliance.
5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify
or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore,
by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do
so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from
the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any
further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by
third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent
issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this
License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your
obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at
all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies
directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from
distribution of the Program.
If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is
intended to apply and the section as a whole is intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of
any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which
is implemented by public license practices. Many people have made generous contributions to the wide range of software
distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or
she is willing to distribute software through any other system and a licensee cannot impose that choice.
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.
135
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
DIRECTV® HD DVR RECEIVER USER GUIDE
8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces,
the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation
excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License.
136
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such
new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each
version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and
“any later version”, you have the option of following the terms and conditions either of that version or of any later version published
by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever
published by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to
the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software
Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing and reuse of software generally.
NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE
RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU
ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR
LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
END OF TERMS AND CONDITIONS
How to Apply These Terms to Your New Programs
If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to
make it free software which everyone can redistribute and change under these terms.
To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively
convey the exclusion of warranty; and each file should have at least the “copyright” line and a pointer to where the full notice is found.

Copyright (C)  
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as
published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should
have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice
like this when it starts in an interactive mode:
Gnomovision version 69, Copyright (C) year name of author
Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w’. This is free software, and you are welcome to
redistribute it under certain conditions; type `show c’ for details.
The hypothetical commands `show w’ and `show c’ should show the appropriate parts of the General Public License. Of course,
the commands you use may be called something other than `show w’ and `show c’; they could even be mouse-clicks or menu
items--whatever suits your program.
You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the
program, if necessary. Here is a sample; alter the names:
CHAPTER 9 - WARRANTY AND OTHER INFORMATION
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
137
TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision’ (which makes passes at compilers) written by
James Hacker.
, 1 April 1989
DIRECTV® HD DVR RECEIVER USER GUIDE
Ty Coon, President of Vice
138
This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine
library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use
the GNU Lesser General Public License instead of this License.
APPENDICES
Appendix 1: Setup and Activation ...............................................140
Guided Setup ............................................................................... 140
Activate Your DIRECTV® Service ................................................. 140
Appendix 2: Connections to TV & Equipment .............................141
Your Phone Connection .............................................................. 141
Your Internet Connection............................................................. 141
Connections For Auxiliary Equipment ....................................... 142
HD TV Connections ..................................................................... 145
SD TV Connections ..................................................................... 147
Audio Connections ...................................................................... 149
Connections to Other Equipment................................................ 150
Appendix 3: Receiver Front and Back Panels .............................151
Appendix 4: How to Network Your HD DVR .................................155
Professionaly Installed DIRECTV Cinema Connection Kit ........ 156
Self-Installed DIRECTV Cinema Connection Kit - Wireless ...... 157
Wired ........................................................................................... 157
Wireless ...................................................................................... 159
APPENDICES
Appendix 5: About High-Definition .............................................162
Screen Format & Resolution ..................................................... 162
Supported Resolutions ............................................................... 164
Wide-Screen vs. Standard Formats ........................................... 165
139
APPENDIX 1: SETUP AND ACTIVATION
GUIDED SETUP
If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will need to follow the
guided setup screens before starting DIRECTV service.
DIRECTV® HD DVR RECEIVER USER GUIDE
1. Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the far-left position.
140
2. Press PWR. The DIRECTV® Receiver will turn on. (Make sure your TV is also turned on!)
3. The first screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you
prefer and press SELECT.
4. Follow the onscreen instructions.
After these setup procedures are complete, you’ll see a message onscreen that says, “Acquiring Satellite Info”, as the receiver
gathers information from the satellite for the onscreen program guide. Next, you’ll be given the opportunity to program your
remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and you’ll be ready to
watch in no time!
ACTIVATE YOUR DIRECTV® SERVICE
Once all the setup processes are complete, all that’s left to do is activate your DIRECTV® service. Be sure to:
1. Have on hand your service address, social security number and a valid major credit card.
2. Note your receiver ID and access card numbers. The receiver ID is on a sticker behind the access card door on the front of the
receiver, while the card number is on the access card itself. Use the Product Information page to note this information.
3. When you’re ready, just call 1.800.531.5000 to pick the programming package that’s right for you and subscribe to
DIRECTV service.
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
YOUR PHONE CONNECTION
Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies
and special events without calling DIRECTV® to order. It is required for sports package subscriptions and is also used to enhance
the interactive features available on our interactive channels. The receiver uses a toll-free number once a month for a few minutes
duration and is designed not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most
common type of phone jack). If you disconnect the phone line, the receiver will not allow you to purchase PPV programs and some
features of our interactive channels will be limited. If your receiver is connected to the Internet, either directly or via a DIRECTV
Home Network connection, you do not need to be connected to a phone line. See “Your Internet Connection” below.
Do not connect your receiver to a digital PBX phone system — doing so may permanently damage your equipment and void your
warranty.
YOUR INTERNET CONNECTION
Connecting your DIRECTV Receiver to the Internet and your home network gives you access to features like TV Apps, Music &
Photos, and more.
The instructions for connecting to a network are different depending upon whether you have Whole-Home DVR Service. Please see
Appendix 4.
APPENDICES
NOTE: For the most current options and instructions to connect
your receiver to the Internet, please visit directv.com/getconnected.
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APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
DIRECTV® HD DVR RECEIVER USER GUIDE
CONNECTIONS FOR AUXILIARY EQUIPMENT
142
If you upgrade your TV, get a new DIRECTV® Receiver, or add new equipment such as a surround sound system, DVD player or
burner, or VCR, you have various options for connecting your equipment. All of the video and audio outputs on your receiver offer good
quality. Pick a video and audio output from the following lists based on the connectors your receiver and TV support; they are listed in
order, with the highest quality options at the top of each list. Not all connectors are available on all receivers and TV models.
NOTE:
Not all cables come with your digital satellite receiver; you may need to purchase additional cables depending on your setup.
HDMI cables are available from DIRECTV at a nominal charge. Contact DIRECTV customer service for more information.
Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color-coded. Always match the color of the plug to
the same color of the jack.
To obtain the best picture quality, make sure the receiver is connected directly to the TV.
Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may
restrict viewing or recording with certain consumer electronics equipment attached to the receiver. Please contact the
manufacturer of such equipment for additional information.
WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power
supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes
damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.
WARNING: Do not connect your receiver (or any other equipment, such as a TV or VCR) to the AC power supply until you have
properly connected all the other cables.
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
The table below shows the benefits and disadvantages of each type of available video connector:
HDMI
Component
S-Video
RCA
High Def (HD)
HD 1080p
3D
Built-in Audio
Standard Def
HD Video Connections
HDMI [High-Definition Multimedia Interface] provides the best digital video and digital audio in one connector. HDMI is the
only recommended cable, and is required for the highest quality 1080p signal and 3D TV.
Component Video Output (YPbPr) provides high-quality HD video, but does not provide audio. You will need to connect audio
separately using the digital audio or RCA audio connectors. Newer receivers have an “A/V Out” connector that provides
Component Video and RCA audio output in a single, custom cable. Component cables do not provide 1080p or 3D TV.
SD Video Connections
S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or
RCA audio connectors. (Not all receivers have S-Video outputs.)
RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two
audio channels.
APPENDICES
These cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your
DIRECTV® HD DVR to an older CRT TV, a VCR, or other non-HD device.
143
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
Audio Connections
HDMI [High-Definition Multimedia Interface] provides the best digital video and audio in one connector.
Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment.
DIRECTV® HD DVR RECEIVER USER GUIDE
Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment.
144
RCA outputs provide good audio quality and are found on older auxiliary equipment.
There are so many makes and models of TVs and auxiliary equipment, it is impossible to fully describe all of the possible
connections between them and your receiver. Refer to the manuals for that equipment to see the connection options specific to each
make and model. The following images show examples of how your receiver may be connected using the supported video and audio
connections for the TV, the surround sound, and the DVD player/burner or VCR. Several models of DIRECTV Receivers are shown,
giving you a variety of connection options to your TV and other equipment.
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
HD TV CONNECTIONS
Example: TV with HDMI Connector - RECOMMENDED
Here is an example using a TV that has an HDMI connector as the
best video/audio input.
Note: Only an HDMI connection provides a 1080p picture and 3D TV.
HDMI Cable
APPENDICES
145
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
HD TV CONNECTIONS
DIRECTV® HD DVR RECEIVER USER GUIDE
Example: TV with Component Video Connectors
146
Here is an example using a TV that has component video connectors
as the best video input.
Note: A Component Video connection will not provide a 1080p
picture nor 3D TV.
Component Video requires a separate audio connection.
Component
Video
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
SD TV CONNECTIONS
(This connection does not provide an HD picture.)
Example: TV with RCA Connectors
Here is an example of a TV that has an S-Video connector
as the best video input (Not all receivers have an S-Video
connector.)
S-Video requires a separate audio connection.
S-Video
Cable
APPENDICES
147
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
SD TV CONNECTIONS
(This connection does not provide an HD picture.)
DIRECTV® HD DVR RECEIVER USER GUIDE
Example: TV with RCA Connectors
148
Here is an example of a TV that has RCA connectors as the best
video input.
RCA cables are often bundled as a three-way cable with one
video and two audio connections. You can also purchase a
single-connection RCA video cable, and a separate cable for
audio.
RCA Video
and Audio
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
AUDIO CONNECTIONS
Of all the video connections, only HDMI provides an audio signal
with the video. The other connections all require a separate
audio cable. Of these, your best quality signal will be from the
Digital Audio Out/Optical connector, followed by the Digital
Coax connector, followed by the RCA Audio Out connector.
The connector you end up using may be determined by the
equipment you are connecting to. (For example, your home
theater system may support only the Digital Audio Out/Optical
connector.)
The red and white RCA audio out connectors are so common, it
is possible you may have one of these cables already. However,
these cables provide an analog signal, so you will be missing
out on the benefits of digital quality sound.
RCA Audio
Digital Coax
Digital Optical
HDMI Cable
APPENDICES
149
APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT
DIRECTV® HD DVR RECEIVER USER GUIDE
CONNECTIONS TO OTHER EQUIPMENT
150
In addition to your TV, you may wish to connect other
equipment, such as a DVD burner, VCR, or even a second TV
to your DIRECTV® Receiver. For the best-quality picture, it is
recommended you do not use a pass-through connection from
your TV or other equipment as an input to a DVD burner or
VCR. Instead, use an available connection from your DIRECTV
Receiver. For example, if you use the HDMI connection on
your DIRECTV Receiver to connect to your TV, you can use the
Component Video, Composite Video RCA, or S-Video Out to
connect to your DVD burner, VCR, or second TV.
APPENDIX 3: RECEIVER FRONT AND BACK PANELS
Front Panel Example
The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front
panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die.
APPENDICES
Your equipment may not look exactly like the model illustrated.
10
151
APPENDIX 3: RECEIVER FRONT AND BACK PANELS
1. DOOR PANEL, USB PORT – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)
DIRECTV® HD DVR RECEIVER USER GUIDE
2. POWER – Turns your DIRECTV® Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered
off. The power light flashes when you press a key on the remote to let you know it has received the command.
152
3. REMOTE SENSOR – The infrared sensor picks up commands from the remote control. You cannot have any opaque object
between the remote and this sensor or else the command will not get through. If you have an optional RF remote, this sensor
is not used. With an optional RF remote, you can place your receiver inside a cabinet or any non-metal enclosure and it will
receive the remote control commands up to 200 feet away.
4. GUIDE – Displays the onscreen program guide.
5. MENU – Brings up the Main Menu to access settings and services.
6. RECORD – This button lights orange when a recording is in progress.
7. SELECT – Selects the item highlighted.
8. RES (RESOLUTION) – The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it
cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION
button on the front panel only changes the resolution. It does not change the screen format (crop, stretch, letterbox, pillarbox).
The FORMAT button on the remote control cycles through all of the screen formats and resolutions. See Appendix 5 for
details.
9. RESOLUTION INDICATORS – Lights indicate the current resolution setting. 480i is the old analog TV setting. 480p is Enhanced
Definition TV, which is less than HD. 720p is the first level of HDTV. 1080p is the highest level of HDTV provided by the receiver.
To get the best out of HD, you should be using 720p or higher resolution for your HDTV.
10. DOOR / PANEL, ACCESS CARD – The access card slot, RESET button, and receiver ID and model number are located behind
the door panel.
APPENDIX 3: RECEIVER FRONT AND BACK PANELS
Back Panel Examples
DIRECTV HD DVR
9 10
13
11 12
14
10
12
11
Your equipment may not look exactly like the model illustrated.
13
APPENDICES
GENIE™ HD DVR
153
APPENDIX 3: RECEIVER FRONT AND BACK PANELS
1. SATELLITE IN 1 – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is
made to this satellite in port.
2. SATELLITE IN 2 – Connect the second line from your satellite dish here.
DIRECTV® HD DVR RECEIVER USER GUIDE
3. S-VIDEO OUT – A Standard-Definition video output.
154
4. RCA-Audio/Video Jacks – Standard-Definition output. You can use the entire row of RCA connectors (yellow, white and red) to
feed a VCR or DVD player/burner.
5. COMPONENT VIDEO OUT – Use this block to connect up component video cables (green, blue, red); use the white and red RCA
connectors below it for analog audio out. These connectors provide an HD picture, but do not support 1080p or 3D.
6. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.
7. DIGITAL AUDIO OUT OPTICAL – Use this digital audio connection for sound.
8. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended
connector for HD TV.
9. ETHERNET – Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to
the Ethernet port.
10. USB – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)
11. SATA – Use this connector to add an external hard drive to your receiver.
12. PHONE JACK – Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package
includes it).
13. POWER – Your receiver must be plugged in at all times to function properly.
14. IR RECEIVE – Connect an IR (infrared) extender or repeater here when your receiver is in a cabinet or otherwise not “visible” to
your remote control.
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
To use your DIRECTV HD DVR on your home network, you will need:
A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (models HR44, HR34, HR20 or later) or DIRECTV Plus® DVR
(model R22)
A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable).
A network router with an available Ethernet port, and/or wireless capability.
The instructions for connecting to a network vary depending on whether or not you have Genie or Whole-Home DVR Service.
Please see the appropriate sections that follow.
NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit
directv.com/getconnected.
If you have Whole-Home or Genie HD DVR service:
Professionally Installed DIRECTV CINEMA Connection Kit: Schedule a professional installation appointment at
directv.com/getconnected.
Wireless Self-Installed DIRECTV Cinema Connection Kit: If you already connect to the Internet via WiFi, you can order this
wireless kit at directv.com and connect yourself.
If you do not have Whole-Home DVR or Genie HD DVR service:
Wireless: This can be easiest method if you already connect to the Internet via Wi-Fi. However, wireless connections may
be slower and somewhat less reliable than wired. You can order the Wireless DIRECTV CINEMA Connection Kit from
directv.com, or at 1.800.531.5000.
APPENDICES
Wired: The fastest, most reliable connection. Your house must be wired for Ethernet, or you must run cables from a
network router to your DIRECTV HD DVR.
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APPENDIX 4: HOW TO NETWORK YOUR HD DVR
If you have Whole-Home DVR Service:
DIRECTV® HD DVR RECEIVER USER GUIDE
PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT
156
Because Whole-Home DVR service uses a network to share programs between your DIRECTV
receivers, only a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV
CINEMA Connection Kit - Wireless can be used to connect to the Internet.
Never connect an Ethernet cable to an HR24 or H24 receiver with Whole-Home DVR
service; this will disable the Whole-Home network and disable playlist sharing.
If you have DECA Connected Home Adapters connected to your HD DVR (Models HR2023, R22), you must use either a professionally installed DIRECTV CINEMA Connection
Kit, or the DIRECTV CINEMA Connection Kit - Wireless, to connect to the Internet.
Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA
similar to one shown of the models here.
The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable
connected to your home router to provide home network and Internet connectivity to all of the
Whole-Home capable receivers in your household.
If you have Whole-Home DVR Service and are having difficulty accessing the DIRECTV
CINEMA service or DIRECTV™ Media Share features, check to ensure the Broadband DECA is
powered and the coaxial cable and Ethernet cable are firmly connected.
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
SELF-INSTALLED DIRECTV CINEMA CONNECTION KIT - WIRELESS
You can also order the DIRECTV CINEMA Connection Kit - Wireless from directv.com, or by calling 1.800.531.5000. Please follow the
installation instructions in the kit’s user guide.
If you do not have Whole-Home DVR service:
Direct Connection
WIRED
Ethernet Cable
Step 1 - Connect your DIRECTV HD DVR to your router
Connect one end of your Ethernet cable to the Ethernet port on the back
of your router.
Connect the other end of the Ethernet cable to the Ethernet port on the
back of your DIRECTV HD DVR.
Router
DVR Receiver
Ethernet cable
connects to an
unused port on the
router
APPENDICES
Ethernet cable plugs
into receiver
157
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
Step 2 - Verify that you are connected
Figure A
To verify you are connected:
Press MENU on your DIRECTV Remote
DIRECTV® HD DVR RECEIVER USER GUIDE
Select Settings & Help
158
Select Settings
Select Network Setup
Choose Connect Now (or Test Connection if you have
connected previously)
Figure B
Select Continue after successfully connecting to DIRECTV via
the Internet (See figure A).
Select Done to complete the setup process (See figure B).
If your DIRECTV HD DVR does not immediately recognize the
network connection, you will get the option to choose the
connection method. Choose Wired (See Figure C). Follow the
onscreen instructions.
Figure C
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
WIRELESS
Create a wireless connection between your wireless router and your DIRECTV HD
DVR, so your receiver can access the Internet.
Along with the Network Requirements at the beginning of Appendix 4,
you will need:
Ethernet Cable
Wireless Transceiver
DVR Receiver
A wireless adapter that uses an Ethernet port to connect to a media device,
preferably the DIRECTV CINEMA Connection Kit - Wireless, as mentioned
above [USB devices are not supported by the DIRECTV HD DVR].
A wireless router (in place of a regular router). You must have initialized your
wireless device for your home network before beginning to network your
DIRECTV HD DVR.
Ethernet cable
connects to the
Ethernet port of the
wireless adapter.
Step 1: Connect your DIRECTV HD DVR to the
wireless adapter
Plug your wireless adapter into an electrical outlet.
Ethernet cable plugs
into DVR Receiver
APPENDICES
Connect one end of the Ethernet cable to the Ethernet port on the back of the
wireless adapter. Connect the other end of the Ethernet cable to the Ethernet port
on the back of your DIRECTV HD DVR. If using the DIRECTV Cinema Connection
Kit – Wireless, follow connection instructions found in the user’s manual that
came with the device (or go to directv.com/getconnected) to determine
proper connection.
159
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
Step 2 - Ensure the wireless adapter is recognized
by your home network.
Once your router detects the wireless adapter it will prompt
you to configure the two devices.
DIRECTV® HD DVR RECEIVER USER GUIDE
Select Set Up Now.
160
Highlight your wireless network and press SELECT to display
a blue dot next to your network. Then select Continue.
Follow the onscreen instructions to complete the set-up
process of the wireless adapter.
NOTE: If you are having difficulty connecting to the Internet or
need more information, visit www.directv.com/getconnected.
APPENDIX 4: HOW TO NETWORK YOUR HD DVR
Step 3 - Verify that you are connected
Figure A
To verify you are connected:
Press MENU on your DIRECTV Remote
Select Settings & Help
Select Settings
Select Network Setup
Choose Connect Now (or Test Connection if you have
connected previously)
Figure B
Select Continue after successfully connecting to DIRECTV via
the Internet (See figure A).
Select Done to complete the setup process (See figure B).
If your DIRECTV HD DVR does not immediately recognize the
network connection, you will get the option to choose the
connection method. Choose Wireless (See Figure C). Follow the
onscreen instructions.
Figure C
APPENDICES
161
APPENDIX 5: ABOUT HIGH-DEFINITION
SCREEN FORMAT & RESOLUTION
DIRECTV® HD DVR RECEIVER USER GUIDE
In addition to resolution and interlacing, a television picture is also defined by its aspect ratio—referring to the shape of the screen
as defined by the ratio of the screen’s width to its height.
162
For analog TV, the aspect ratio is 4 units wide by 3 units high (4:3). This is the familiar shape of conventional TVs—slightly wider
than they are tall. SDTV and EDTV pictures can be either 4:3 or 16:9. For HDTV broadcasts, the aspect ratio is 16:9—nearly twice
as wide as it is tall. This is approximately the shape of movies shown in theaters, which makes HD an ideal format for viewing
movies on TV. You will be able to see much of what is captured on film, but lost on an SDTV display.
In order to optimize the display of programs on your television — for example, if you are watching a 4:3 channel on a 16:9 TV or
vice versa — you may occasionally need to change the resolution and/or screen format. There are two keys that can be used to
make changes: the FORMAT key on the remote control and the RES (Resolution) key on the front panel of the DIRECTV HD DVR.
To change your Screen Format, TV Ratio, or TV Resolution settings, press MENU, select “Settings & Help”, then “Settings”, and
then “HDTV”.
FORMAT Key on Remote Control
Press the FORMAT key on your remote to cycle the resolutions settings supported by your TV, as well as the screen formats in
conjunction with each individual resolution. Available screen formats such as crop, stretch or letter/pillar box, are based on the TV
Ratio setting. With each press, an onscreen message will let you know what the current resolution/format setting is.
For example, if you indicated that your TV supports only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off*,
the cycle of settings for the FORMAT key are as follows:
1st press: 480i/Stretch
5th press: 480p/Letter box
9th press: 1080i/Crop
2nd press: 480i/Letter box
6th press: 480p/Crop
10th press: repeat cycle
3rd press: 480i/Crop
7th press: 1080i/Stretch
4th press: 480p/Stretch
8th press: 1080i/Letter box
APPENDIX 5: ABOUT HIGH-DEFINITION
NOTE: * In Native mode, the receiver automatically adjusts the resolution to match individual TV programs as they are tuned.
If Native is turned on, the FORMAT key cycles through Stretch, Letter and Crop for the current TV program’s native resolution. The
FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you
like it.
If pressing this key causes a loss of video and audio, continue to press it until the picture returns. (Wait a second between presses
to allow the Receiver to change the resolution.) This can happen if your settings include a resolution that your TV doesn’t support.
To correct this, you’ll need to change your resolution setting: Press MENU, select “Settings & Help”, “Settings”, “HDTV” and then
select “TV Resolutions”. Mark or unmark the TV Resolutions to display the resolutions supported by your television.
Resolution (RES) Key on Receiver Front Panel
This key is used to cycle through all available resolutions on your DIRECTV HD DVR. It does not cycle through format settings.
If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By
pressing this key, you can check all available resolutions to see if that solves the problem. The lights next to the RES key on the
front panel will light below the resolution to which the receiver is set; they will change with each key press.
APPENDICES
163
APPENDIX 5: ABOUT HIGH-DEFINITION
SUPPORTED RESOLUTIONS
DIRECTV® HD DVR RECEIVER USER GUIDE
The following table shows the resolutions that can be output from each type of connection:
164
Output Connection
Available Resolutions
HDMI
1080i, 1080p, 720p, 480i, 480p
Component Video (YPbPr)
1080i, 720p, 480i, 480p
S-Video
480i
Video (RCA Type/Yellow)
480i
NOTE: 720p, 1080i and 1080p are HD formats: 480i and 480p are not. S-Video and RCA outputs display all resolutions as 480i.
APPENDIX 5: ABOUT HIGH-DEFINITION
WIDE-SCREEN VS. STANDARD FORMATS
4:3 TVs Showing 16:9 program
For a standard 4:3 TV showing a wide screen program, the program is too wide to fit on the screen. To alleviate this, choose:
Letterbox: With this format, the 16:9 image is shrunk until the entire width of the program fits on your TV. Since the aspect ratio
of the program is maintained, the image is no longer tall enough to fill your screen, so gray or black bars are seen at the top and
bottom of the screen To change the bar color, press MENU, select “Settings & Help”, “Settings”, “HDTV” and then “Video”. Select the
desired bar color. See your TV’s owner’s manual for information on the best color for your set.
Stretch: In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until it’s
tall enough to fill the screen. Your entire screen will be full, but the program images are stretched to compensate.
Crop: This format crops (cuts off) the left and right portions of the 16:9 frame so it fits the 4:3 screen.
If your display is a 4:3 format TV or monitor, your format options include these:
Letterbox
Stretch
Crop
APPENDICES
For 16:9 program signals:
165
APPENDIX 5: ABOUT HIGH-DEFINITION
16:9 TVs Showing 4:3 programs
DIRECTV® HD DVR RECEIVER USER GUIDE
For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include:
166
Pillar Box: Here the 4:3 image is shrunk until the entire height of the program fits on your TV. Since the aspect ratio is maintained,
the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges. To change the bar
color, press MENU, select “Settings & Help”, “Settings”, “HDTV” and then “Video”. Select the desired bar color option. See your TV’s
owner’s manual for information on the best color for your set.
Stretch: In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until it’s wide enough to
fill the screen. Your entire screen will be full, but the images are a little stretched to compensate.
Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact.
If your display is a 16:9 format TV or monitor, your format options include these:
For 4:3 program signals:
Pillar Box
Stretch
Crop
DIRECTV® HD DVR RECEIVER USER GUIDE
172
ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA and
PA). Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is available
separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate
DIRECTV System hardware. Activate your DIRECTV programming today at 1.800.531.5000. ©2012 DIRECTV. DIRECTV
and the Cyclone Design logo, DIRECTV Active, DIRECTV INTERACTIVE, DIRECTV PLUS, GENIE, HomePlug and the
DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV. All other trademarks and service marks are
the property of their respective owners.
This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of
Rovi Corporation. Reverse engineering and disassembly are prohibited.
Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may
restrict viewing in high-definition and/or recording with certain consumer electronics equipment attached to the receiver.
Please contact the manufacturer of such equipment for additional information.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONCOMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN
A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
V1.4HR2X3X15JAN2013
ICON REFERENCE
Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell.
Arrow Icons
LEFT and RIGHT arrows on the remote offer special functionality.
Objects are scrollable above or below the visible window.
DIRECTV® HD DVR RECEIVER USER GUIDE
UP and DOWN arrows on the receiver front panel offer special functionality.
174
Indicates a program is set to record.
Indicates record has been set for all episodes of an ongoing program.
Indicates showing that was set by the user conflicts with another showing.
Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict.
Shows Autorecord has been set for matching programs in a Search.
Other Icons
Indicates a recorded or live-stored video is fast forwarding at normal speed.
Indicated a recorded or live-stored video is rewinding at normal speed.
Indicates current video is paused.
This key plays current video when paused; it displays the control bar when already playing.
Indicates one or more new messages are in the Inbox.
Shows that Parental Control limits are currently “locked”.
Shows that limits are temporarily unlocked.
Shows that there are no current limits imposed.
Indicates a rating level or channel that is blocked via Parental Controls.
“All Day Ticket” indicates that the program is rented for 24 hours starting when you first view the program.
Indicates program shown in letterbox format.
Denotes an error condition has occurred.
Appears when at least one rating or channel is allowed.
Appears when at least one rating or channel is blocked.
Used to create/enter passcodes in parental controls.
On screen color hint indicating a special function activated by pressing the related color button on
the remote control.
Other Icons
Indicates the scheduled PPV is set to purchase.
Program is currently downloading.
Indicates the program is/will be broadcast in High-Definition format.
Indicates program is ready to watch.
Indicates a Program is in the Queue.
All episodes of an ongoing programs are in the Queue.
Indicates a program is about to expire
Indicates that the programs comes from DIRECTV CINEMA.
Indicates a recorded program is not available for viewing.
175
MODE SWITCH
Changes remote to control other
equipment, for example a DVD Player.
DIRECTV & TV POWER ON
Turns your DIRECTV® Receiver and TV, together,
on or off.
TV INPUT
Changes the “source” - the piece of equipment
whose signal is displayed on your TV.
Turns on /off whichever equipment the MODE
switch is set to.
Activates channel number entries quickly.
ENTER
Tunes to previous channel viewed.
PREV
In live TV, changes channel up or down;
in a menu, such as the guide, scrolls page
up and down.
CHAN/PAGE
Displays various options while viewing the Guide
or the Playlist.
YELLOW
In live TV, displays the Mini guide; Function varies
on other screens - look for onscreen hints.
BLUE
Displays information about the program
you are watching or that is highlighted in
the Program Guide.
INFO
Moves the highlight (up, down, left, right)
within a menu.
ARROWS
Exits any menu and returns to last channel
viewed.
EXIT
Displays the Playlist.
LIST
Press once to record a live TV program or
the program highlighted in the Program Guide.
Press twice to record a series.
RECORD*
Press up to four times to fast forward
at increasing speeds.
FFWD*
Play current video; press and hold
for slow motion.
PLAY*
ADVANCE*
POWER
Cycles through screen formats (crop, stretch,
pillar box, letter box) and resolutions.
Jumps ahead 30 seconds. Hold down to jump
forward to the end.
STOP*
FORMAT
Stops Recorded Video
REPLAY*
Jumps back 6 seconds. Hold down to jump
back to the beginning.
REWIND*
Press up to four times to rewind
at increasing speed.
PAUSE*
Pauses current video.
ACTIVE
Displays the DIRECTV Active Channel
-local weather and more!
GUIDE
Press once to see the Program Guide.
Press twice to see programs by category.
SELECT
Selects any highlighted item.
BACK
Takes you back one menu screen.
MENU
Display a menu of settings
and services.
RED
In Guide, jumps 12 hours back; other
functions vary - look for hint onscreen.
GREEN
In Guide, jumps 12 hours forward; Function varies
on other screens - look for onscreens hints.
VOLUME
Raises or lowers volume.
MUTE
Toggles sound volume on/off.
NUMBERS & DASH
Tune to a channel directly;
also input numbers when needed
in onscreen menus.
Keys in orange text can be programmed to function with your VCR, DVD player or other stand alone equipment.
* These descriptions apply to DIRECTV HD DVRs. Other equipment may behave differently.

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