Hypercom Corporation Network Router 1101 Users Manual Swguide

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IN-tact 1101 Software Configuration Guide
Chapter 1: Introduction
Chapter 2: Software Information
Chapter 3: Configuring the IN-tact 1101
Chapter 4: Control Panel
Chapter 5: Status Functions
Chapter 6: Diagnostics
Chapter 7: Configuration Examples
Chapter 8: SNMP Traps

ii Hypercom Corporation

Part Number: 940433-001

This publication is propriety to Hypercom and intended solely for use by Hypercom customers. It may not be

reproduced or distributed for any purpose without the written permission of Hypercom.

The information Hypercom furnished in this publication is believed to be accurate and reliable. However, Hypercom

assumes no responsibility for its use. Hypercom also reserves the right to make changes to the publication at any time

without notice.

Trademarks

Hypercom, Term-Master, and the Hypercom logo are registered trademarks of Hypercom Corporation. IN-tact is a

trademark of Hypercom Corporation.

Hypercom has attempted throughout this publication to distinguish proprietary trademarks from descriptive terms by

following the capitalization style the manufacturer uses. Every effort was made to supply complete and correct

information. Any error in identifying or reflecting any proprietary marks or notices is inadvertent and unintentional.

Acknowledgements

This product includes software developed by the University of California, Berkeley and its contributors.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

IN-tact 1101 Software Configuration Guide iii

Table of Contents

Chapter 1 - Introduction

Product Overview ...................................................................................................................... 1

Product Features ....................................................................................................................... 1

In This Document ...................................................................................................................... 2

Chapter 2 - Software Information

Overview ................................................................................................................................... 3

Dial Backup Feature .................................................................................................................. 3

Operating Modes ....................................................................................................................... 4

Operation without an Ethernet Connection ............................................................................... 5

Chapter 3 - Configuring the IN-tact 1101

Overview ................................................................................................................................... 7

Before You Begin ...................................................................................................................... 7

Login and Timeouts ............................................................................................................. 8

IP Addressing ...................................................................................................................... 9

Using Static IP Addressing ............................................................................................... 9

Using DHCP .....................................................................................................................9

Required Fields and Validation of Entries ............................................................................ 9

Materials Required ............................................................................................................ 10

Operating System Requirements ...................................................................................... 10

Data Entry - Use of Special Characters ............................................................................. 10

Internet Browser Recommendations ................................................................................. 10

Configuration Procedure .........................................................................................................10

Navigation ............................................................................................................................... 15

Using the Toolbar .................................................................................................................... 16

Configuration Screens ............................................................................................................. 17

IN-tact 1101 Overview Screen ........................................................................................... 17

System Settings Screen .................................................................................................... 19

Ethernet Port Settings Screen ........................................................................................... 20

Ethernet Port Advanced Settings Screen .......................................................................... 21

Security Settings Screen ................................................................................................... 23

Web Interface Settings Screen .......................................................................................... 24

SNMP Interface Settings Screen ....................................................................................... 26

Dial Backup Settings Screen ............................................................................................. 27

Advanced Settings Screen ................................................................................................ 30

Time Settings Screen ........................................................................................................ 32

Terminal Port Settings Screen ........................................................................................... 34

Host Port Settings Screen ................................................................................................. 35

Standard Host Settings Screen ...................................................................................... 36

Permanent Mode Settings .............................................................................................. 38

On Demand Mode Settings ............................................................................................ 39

HTTP Host Settings Screen ........................................................................................... 41

Merchant Link Host Settings Screen .............................................................................. 43

Table of Contents

iv Hypercom Corporation

Transaction Settings Screen ............................................................................................. 44

Chapter 4 - Control Panel

Overview ................................................................................................................................. 45

File Management Functions .................................................................................................... 46

Loading Firmware .............................................................................................................. 47

Exporting Firmware to a PC .............................................................................................. 47

Loading a Configuration to the IN-tact 1101 ...................................................................... 48

Exporting a Configuration to a PC ..................................................................................... 48

Loading SSL Server Certificates to the IN-tact 1101 ......................................................... 48

Deleting an SSL Server Certificate from the IN-tact 1101 ................................................. 50

Load SSL Client Key to IN-tact .......................................................................................... 50

System Operations Screen ..................................................................................................... 51

Set Date/Time Screen ............................................................................................................. 53

Clear Statistics Screen ............................................................................................................ 54

Dial Backup ............................................................................................................................. 55

Chapter 5 - Status

Overview ................................................................................................................................. 57

System Status Screen ............................................................................................................. 58

Terminal Port ........................................................................................................................... 60

Host Port Status Screen .......................................................................................................... 61

Error Codes ....................................................................................................................... 62

Dial Backup Status .................................................................................................................. 63

Chapter 6 - Diagnostics

Overview ................................................................................................................................. 67

Event Logging Setup ............................................................................................................... 68

Event Log View ....................................................................................................................... 69

Event Log Message Table ................................................................................................. 70

Chapter 7 - Configuration Examples

Overview ................................................................................................................................. 75

System Identification - Managed ............................................................................................. 76

Ethernet Port Settings - Minimal .............................................................................................. 77

Ethernet Port Settings - Managed ........................................................................................... 78

Host Processor Setup - Minimal with Single Host ................................................................... 79

Host Processor Setup - Minimal with Multiple Hosts ............................................................... 82

Transaction Routing - Minimal ................................................................................................. 86

Merchant Terminal Setup - Minimal ......................................................................................... 87

SNMP Setup - Managed ......................................................................................................... 88

Determining the NII Value from a Terminal ........................................................................ 89

IN-tact 1101 Software Configuration Guide v

Table of Contents

Performing a Hex Dump ................................................................................................. 90

Determining the NIIs in Use ........................................................................................... 90

Chapter 8 - SNMP Traps

Overview ................................................................................................................................. 91

SNMP Usage ........................................................................................................................... 92

Changing a Configuration .................................................................................................. 92

Setting the configEditionControl Variable .......................................................................... 93

Trap Definitions ....................................................................................................................... 93

SNMP Variables Used for Setting Time ............................................................................. 94

System Error Codes .......................................................................................................... 95

Time Zone Table for SNMP ..................................................................................................... 97

IN-tact 1101 MIB ...................................................................................................................... 99

Table of Contents

vi Hypercom Corporation

IN-tact 1101 Software Configuration Guide 1

Chapter 1: Introduction

Product Overview

The Hypercom® IN-tact™ 1101 is an IP gateway device that provides protocol conversion and

secure managed connections for Hypercom Point of Sale (POS) terminals. The product is used

to convert transactions on a Hypercom POS LAN (HLAN) to Internet Protocol (IP) transactions

over Ethernet UTP. The IN-tact 1101 allows you to use your current POS LAN and take

advantage of a DSL or cable modem Ethernet connection to access a host using TCP/IP

protocol.

The IN-tact 1101 is designed to require no programming by the end user. All configuration is

done via software prior to delivery at the point of installation. The IN-tact unit is shipped from the

factory with a default software configuration. Further software configuration, such as unique IP

addresses, are usually determined and loaded to flash memory by a deployment center or other

customer support group. The unit is then sent to the point of installation where final installation

consists of simply connecting the unit to power and to the existing network structure.

Product Features

Basic product features include:

•Connects up to 16 Hypercom terminals via the RS-485 LAN (HLAN) standard at 19.2kbps or

4800bps

•Supports Hypercom TPDU multi-host concepts to route transactions via multiple TCP/IP

sessions

•Delivers redundant TCP/IP connection to backup host destinations

•Provides 10/100Mbps auto-sensing support for connection to existing DSL, cable modems, or

routers

•Dial backup operation available by connecting an external modem.

Introduction In This Document

2Hypercom Corporation

•Supports industry-standard Secure Socket Layer (SSL) for secure transactions over the

Internet

•Easy-to-install procedure allows devices to be delivered fully configured to customer locations

•Supports SNMP services for use with existing customer-provided management systems

•Includes integrated Web server allowing secure management via standard Web browser.

In This Document

This document provides information for configuring the IN-tact 1101 IP gateway device. In this

document, you will find:

•General information about the IN-tact 1101 software

•Configuration instructions

•Configuration examples

•Information on SNMP traps

IN-tact 1101 Software Configuration Guide 3

Chapter 2: Software Information

Overview

The IN-tact 1100 Series IP Gateways are software-driven devices. The functions that a particular

model can perform depend on the version of application software that has been loaded into the

unit’s memory at the factory. Configuration is performed via a Web Server interface, providing the

IN-tact 1101 with a unique IP address and personality. This document discusses the IN-tact 1101

model and how the device is configured using the on-board Web Server. Other operational

information, such as loading software updates on the device, viewing the device status, and the

Event Log are also discussed.

NOTE:It is important to note that the hardware and software function as a matched set called a “model”.

Self checks are built into the boot process that validate any software loaded on the unit. This

prevents programming the unit with an application that is not intended for the specific IN-tact

1100 model. In other words, you cannot change the model number or add features from another

model just by loading new software.

Dial Backup Feature

In addition to processing IP transactions, the IN-tact 1101 features dial backup capability in the

event of ISP (or other) outage that affects the ability to process transactions via the device's

Ethernet port. A compatible modem must be physically connected to Port 1 (RS-232) on the IN-

tact 1101 and a working telephone line connected to the modem in order to use the dial backup

feature. Currently supported modems include:

•US Robotics 5686e

•Hayes H08-15328-C

•ZOOM 3048C

Software Information Operating Modes

4Hypercom Corporation

Other models of modems may also work with the IN-tact 1101. However, unlike supported

modems, the Last Modem Connect Speed may not be reported correctly on the Dial Backup

Status screen.

Within the IN-tact 1101, availability of the Ethernet port is constantly monitored. Once dial backup

is enabled, any outage of the Ethernet port lasting longer than five seconds automatically triggers

the device to switch to dial backup mode. Likewise, dial backup is automatically disconnected

(based on a period of inactivity you specify) once the Ethernet connection is restored. The IN-tact

1101 can be configured to operate indefinitely in dial mode, if so desired.

Operating Modes

The IN-tact 1101 can operate in one of three different modes, referred to as “boot modes”. The

boot mode is controlled by whether or not the unit’s Reset button has been activated when power

is applied. A description of each of the operating modes is provided below.

NOTE:If you have already configured the unit, save your configuration before resetting or erasing the

current configuration as described below. See the “File Management Functions” section on

page 46 for details on exporting/importing a configuration file.

•Normal mode — Upon applying power, the IN-tact 1101 loads the programmed application

and performs all of its “normal” operating tasks. The unit automatically boots and operates in

this mode. This is the normal mode of operation at the point of installation.

•Factory Default mode — This mode can only be initiated by pressing and holding the Reset

button on the back of the unit while applying power to the unit. When this mode is initiated, the

boot loader software invalidates the downloaded application and all configuration data. This

process is called “returning to factory defaults” and removes all user changes as well as any

application upgrades that have been installed. This mode reverts the IN-tact unit to its original

“out-of-the-box” state. The unit must have any upgraded application reloaded and it must also

be reconfigured before it can be used to process transactions. The password is reset to the

factory default of “12345678”.

•Erase Configuration mode — Pressing and holding the Reset button after power is applied

sets this mode. The Reset button should be held until the LEDs on the back on the IN-tact

1101 unit begin to blink. When this mode is initiated, only the configuration data in flash

memory is erased. This process is called “returning to the default configuration” and removes

all user changes, but keeps any application upgrades that have been loaded into the IN-tact

unit. The unit must then be reconfigured, but the application does not need to be reloaded.

Press the Reset button again to restart the unit. The default password of “12345678” must be

used to log in.

IN-tact 1101 Software Configuration Guide 5

Operation without an Ethernet Connection Software Information

Operation without an Ethernet Connection

The IN-tact 1101 can be configured to use only the modem with a PPP connection instead of

using Ethernet, but an Ethernet connection must initially be available in order to configure the

device for this type of operation.

To set up for this type of configuration:

1. Attach the Ethernet cable and log in using the IN-tact 1101 IP address.

2. Configure the IN-tact 1101, including:

• Enable Dial Backup

• Disable DHCP

• Be sure you have the proper initialization string for your modem type

• Set to Immediate Mode (if you want the connection to dial without waiting for a transaction)

• Set to Inactivity Disconnect Timer to zero (if you want the connection to stay up indefinitely)

The recovery timer becomes meaningless when no Ethernet cable is attached.

3. If set to Immediate Mode, when the idle timer expires, the IN-tact will immediately dial.

4. Click the Apply and Restart button. The device will restart and dial mode will be initiated

(when set to Immediate Mode).

Software Information Operation without an Ethernet Connection

6Hypercom Corporation

IN-tact 1101 Software Configuration Guide 7

Chapter 3: Configuring the IN-tact 1101

Overview

No CD-ROMs or diskettes are required to configure the IN-tact 1101. All configuration is done via

a resident Web Server application, or alternately, through a SNMP manager. Initial configuration

can only be accomplished via the Web Server application. SNMP is disabled by default. You can

connect to the Web Server application using an Internet browser. After logging in to the unit, you

can use a series of screens to configure the unit to match both the terminal configuration and

desired network settings at the point of installation. When all configuration is complete, you must

save the settings. The settings are then written to persistent memory within the device and the

device restarts. You must then log in to the device again in order to continue. The procedures

provided here assume you are configuring the unit for the first time.

The order in which you configure the IN-tact is up to you. The Web Server allows you to go to any

screen, at any time, in any order. The configuration screens are presented here in the order in

which they appear on the navigation tree of the Web Server application. However, once you are

familiar with the configuration process, you can configure the device in any order that makes

sense to you.

It is important to note that you can export a configuration from one IN-tact 1101 and import it into

another. This can save time if you are tasked with configuring multiple devices. Rather than

having to configure all of the settings on each device, you can configure one, export the

configuration, then import it into the other devices and make any necessary minor changes, such

as assigning a unique IP address to each device. Procedures for importing and exporting a

configuration are in the File Management Functions section on page 28.

Before You Begin

IMPORTANT: Read this section before beginning any configuration.

Configuring the IN-tact 1101 Before You Begin

8Hypercom Corporation

For security, the Web Server has a five-minute timeout by default. However, this can be changed

during configuration to be up to an hour. You can also completely disable the timeout feature. It is

suggested that you gather all configuration information, such as terminal CU addresses, host

processor configuration, IP address,etc. before you begin the configuration process. If there is no

activity within a four-minute period, the following warning appears:

NOTE:If you have multiple applications open, it is possible that the warning may not appear in your

foreground and could be hidden behind another window. We recommend keeping the Web

Server interface maximized on your screen.

If you click OK in the warning, the timer resets and a new five-minute “no activity” countdown

begins. The warning remains for one minute. If you do not acknowledge it within that time, your

session expires and the following message appears:

You are now required to log in to the device again. If you time out due to no activity during the

configuration process, your settings are not saved and you will have to start over. If you are

viewing the online Help, the session timer continues to run.

The IN-tact 1101 automatically logs you out of the Web Server interface when you close the

browser window. However, if the web session timeout feature is disabled, the session remains

open. For example, if you browse to other sites while configuring the IN-tact 1101, it may appear

that another session is already in progress when you return to the IN-tact's address.

It is important to understand that only one user may be logged in to the IN-tact 1101 Web Server

interface at any given time. For example, assume that User 1 has already logged in and has a

session in progress. When User 2 attempts to log in, the IN-tact Login screen displays with a red

message stating "Another user is logged in. If you continue, their session will expire

immediately." If User 2 continues to enter the password and log in at this point, User 1 is logged

off and that session is closed. A new session is started for User 2. User 1 will see a message

stating "Your session is no longer valid. Please log in again." when they select a screen. Any

changes made by User 1 that have not been saved with Apply and Restart are discarded.

IN-tact 1101 Software Configuration Guide 9

Before You Begin Configuring the IN-tact 1101

IP Addressing

You must determine whether to use static IP addressing or DHCP-assigned IP addressing. This

is important because the unit is set to seek a DHCP address by default.

Before configuration, the IN-tact 1101 automatically tries to obtain a DHCP address three times

when first powered on. If a DHCP address is not found, the unit reverts to and operates at its

default static IP address of “192.168.1.20”.

NOTE:After configuration, if the DHCP option is enabled, the IN-tact 1101 will never fall back to a static

IP address. It will always seek a DHCP address.

Using Static IP Addressing

The default IP address is valid until you configure the IN-tact 1101. It is assumed that you will

assign an IP address during configuration (or leave DHCP enabled). Make note of the new

assigned IP address. It is a good idea to write the IP address on a label or tag and physically

attach it to the unit for future reference. If you need to reconfigure the unit at some point in the

future, use the assigned IP address, not the default IP address. If the IP address is lost or

becomes unknown, the only way to reconfigure the unit is to reset it to configuration defaults,

which will restore the default IP address. However, you will also have to reconfigure all IN-tact

1101 settings if you reset it to configuration defaults.

Using DHCP

If you are using DHCP to assign addresses on your network, contact your DHCP administrator to

obtain the IP address for this unit, based on its MAC address. The unit’s MAC address is located

on the serial number tag on the bottom of the unit. In most cases, a particular IP address should

have already been reserved for the unit and that IP address should be used to contact the unit for

configuration.

If a random DHCP IP address is assigned, you must determine what IP address has been

assigned to the IN-tact 1101 in order to contact it for configuration. This will have to be done

through DHCP, you cannot determine a randomly assigned IP address from the IN-tact 1101.

Required Fields and Validation of Entries

At a minimum, you are required to configure at least one host address with a valid IP address or

URL and one terminal. Otherwise, an error message indicating an “invalid configuration” appears

when you attempt to save the configuration. Error messages will continue to appear, informing

you of what is needed, until you have configured at least the minimum the IN-tact 1101 needs to

operate. In general, validation of individual entries is not performed; you need to check your

entries to make certain they are correct.

Configuring the IN-tact 1101 Configuration Procedure

10 Hypercom Corporation

Materials Required

You will need the following in order to configure the IN-tact 1101:

•A laptop or desktop PC with Internet browser (Microsoft Internet Explorer, version 5.0 or

higher. Other browsers are not currently supported.)

•Two standard Ethernet cables (any length) - one to connect your PC to the hub; the other to

connect the hub to the IN-tact 1101.

•Access to a hub for connections to the PC and IN-tact 1101 unit

•IN-tact 1101 and power supply connected to standard AC power outlet.

Operating System Requirements

Windows 2000 Service Pack 3 or higher should be installed on the computer being used to

configure the IN-tact.

Data Entry - Use of Special Characters

In general, do not use the "double-quote" special character (like the one surrounding the word) in

data entry fields. It is not recognized as a valid character by the IN-tact 1101. The exception to

this is within dial strings. The double-quote character can be used with no problem when being

defined as part of a dial string.

Internet Browser Recommendations

Some browser settings can cause extra system messages to appear and cause other issues.

The following items are suggestions for browser setup while configuring the IN-tact 1101:

•If you use a pop-up blocker, either temporarily disable it or enable it to allow pop-ups from the

IN-tact 1101. Otherwise, pop-up messages from the device may be blocked.

•Enable cookies (no prompt) to avoid numerous browser pop-ups about cookie acceptance

•Active scripting needs to be enabled. By default, active scripting is enabled in Internet

Explorer. You can check or change the setting of this option in Internet Explorer by clicking

Tools > Internet Options > Security tab > Custom Level. Scroll down the list to locate the

Active Scripting option. Click to enable, if it is disabled.

•It is recommended to clear your browser’s cache before configuration or anytime you upgrade

firmware for the device. This is particularly important after a firmware upgrade, as you may not

see the most current Web Server pages unless you clear the browser’s cache.

Configuration Procedure

Use this procedure when you are ready to configure the IN-tact 1101. If you have not already

done so, please read the preceding section before beginning any configuration.

To configure the IN-tact 1101:

1. Connect the IN-tact 1101 to your PC or to a network hub. Use a standard Ethernet cable to

connect the LAN port on the IN-tact 1101 to a hub, or directly to an Ethernet port on the PC

IN-tact 1101 Software Configuration Guide 11

Configuration Procedure Configuring the IN-tact 1101

(direct connection to the PC requires a crossover Ethernet cable). Connection to a terminal or

terminal network is not required in order to configure the device.

2. Apply power to the IN-tact 1101 and power on your PC. By default, the IN-tact 1101 seeks a

DHCP IP address. Both LEDs on the LAN port will flash in short intervals as the unit seeks a

DHCP IP address. This takes about 15 seconds.

3. On your PC, open the Internet browser (Microsoft Internet Explorer 5.0 or higher).

4. In the browser address bar, type the IN-tact 1101 IP address (either DHCP assigned or the

default static address of 192.168.1.20).

5. Press Enter. The IN-tact 1101 responds with the following message:

6. Click Yes to continue. The Login screen appears.

•If you click No, the Security Alert window closes and the login process is cancelled.

•If you click View Certificate, the Certificate Information window appears.

Configuring the IN-tact 1101 Configuration Procedure

12 Hypercom Corporation

This window is displayed by Internet Explorer and allows you to view certificate details and

install a certificate on your computer.

To install the Hypercom certificate on your machine, click Install Certificate and follow the

instructions presented by the Import Certificate wizard.

7. On the Login screen, enter the default password “12345678” and click OK. You must change

the password after your initial log in, as well as any time the device detects the default

password is in use. The following screen appears:

IN-tact 1101 Software Configuration Guide 13

Configuration Procedure Configuring the IN-tact 1101

NOTE:You must set the password within the five-minute time period; it is suggested you do so

immediately. If the time limit expires, you will have to reset the device in order to log in.

Configuring the IN-tact 1101 Configuration Procedure

14 Hypercom Corporation

Password guidelines:

•There is one default user name (admin) and it cannot be changed

•The new password cannot be the same as the default

•The password can be changed whenever necessary on the System Setup - Security screen

•There is no password expiration period; the password you set remains valid until it is changed

•A minimum of eight characters are required, maximum of 32 characters

•Mixed case (upper and lowercase) is permitted

To change the password:

1. Type the current password in the Old Password field. For security purposes, your entry will

appear as a series of asterisks.

2. Type the new password in the New Password field. It must be a minimum of eight characters.

3. Type the new password again in the Retype New Password field to confirm.

4. Click Apply to continue. The IN-tact 1101 Overview screen appears.

At this point, you can use the navigation tree on the left side of the screen to go to any of the

configuration screens. Each screen and the entries you should make are explained in the

following pages.

IN-tact 1101 Software Configuration Guide 15

Navigation Configuring the IN-tact 1101

Navigation

The IN-tact 1101 configuration navigation tree is easy to understand; its operation is similar to

Internet Explorer and other like applications. Shown below are examples of the navigation tree in

its initial state of completely collapsed, fully expanded, and a subset of the configuration screens.

•Click on the + or - symbols to expand or close branches of the tree

•Click on any screen name to invoke that screen.

Navigation Tree Collapsed Navigation Tree Expanded Configuration Screens

Configuring the IN-tact 1101 Using the Toolbar

16 Hypercom Corporation

Using the Toolbar

A toolbar displays near the upper-right corner of each IN-tact 1101 screen. Only the buttons

applicable to the selected screen display.

For example, most configuration screens display both an Apply and Restart button and a Save

and Continue button. Read-only screens, like Overview, display only a Help and Print button.

It is important to understand how the buttons work and which one you should use in a particular

situation. The purpose and difference between apply and restart and save and continue is

explained below.

•Apply and Restart - This button writes any changes you have made to persistent memory

and immediately restarts the device so that the changes take effect. This can be valuable

when making a single change to the configuration. However, because of the time it takes to

restart the device, it is more practical to use Save and Continue if you are making multiple

changes. You must use this button after making a series of changes in order to save them.

In a few cases, like changing passwords and event logging settings, this button is labeled

Apply rather than Apply and Restart. In these cases, your changes are applied immediately

and you do not have to restart the device. However, all configuration changes require that the

changes first be written to persistent memory, then the device restarted, in order for your

changes to become effective.

•Save and Continue - This button saves your changes in temporary memory and allows you to

continue on to other settings screens without immediately restarting the device. After all

changes are made, you must click Apply and Restart in order to write the changes to

persistent memory. This is valuable when initially configuring the device or making multiple

changes. If you time out due to no activity during the configuration process, these temporary

settings are not saved and you will have to start over.

NOTE:On screens that feature advanced or related options on a second screen, any changes made on

the first screen are temporarily saved when you click Edit or Advanced to access the second

screen. You must still use Apply and Restart in order to write the changes to persistent

memory.

•Back - This button appears only on secondary Edit or Advanced option sceens. Clicking it

returns you to the previous configuration screen.

•Cancel - This button cancels any changes you have made on the current screen and resets

each field to its previous value. It does not affect any changes you have temporarily saved on

other screens. This is valuable if you have made a mistake during data entry, or just want to

“start over” on a particular settings screen during configuration.

•Help - This button opens on-line Help in a separate window for the screen that is currently

displayed. Most of the information contained in this software guide is available in on-line Help.

•Print - This button prints a copy of the current screen to your default printer. This can be

useful if you like to keep a hardcopy record of the device’s configuration.

IN-tact 1101 Software Configuration Guide 17

Configuration Screens Configuring the IN-tact 1101

Configuration Screens

IN-tact 1101 Overview Screen

The Overview screen is your starting point on the IN-tact 1101 and appears whenever you log in

to the device or click Overview on the navigation tree. It provides a quick overview of current

settings, along with identification information to help you confirm that you are connected to the

correct device. The Overview screen is read only; there are no fields or required entries. Some of

the information shown here is the result of your setting on other screens.

Field Description

IN-tact Model Hypercom model number of the unit. This number is important

because there are several models within the IN-tact product series.

This number cannot be changed.

Description Free-form description of the IN-tact device. This information comes

from the System Settings screen and can be as descriptive as you

wish.

Device ID A free-form alphanumeric value (up to 32 characters) entered on the

System Settings screen to help identify this IN-tact 1101 from others

on your network. Each IN-tact 1101 should be assigned a unique

Device ID.

Location This is the physical location or point of installation for this device, such

as “South Phoenix Store” or “Store 632”. This information is entered

on the System Settings screen.

Configuring the IN-tact 1101 Configuration Screens

18 Hypercom Corporation

Contact This can be the name of the administrator, support group, help desk,

or other entity to contact for information about this configuration.This

information is entered on the System Settings screen.

MAC Address Current MAC address of the IN-tact 1101. This is not normally

changed, but can be configured on the Ethernet Port Settings screen.

IP Address Current IP address of the IN-tact 1101. The IP address is set on the

Ethernet Port Settings screen.

IP Gateway Configured IP address of the IP gateway router if using static

addressing; learned IP gateway address if using DHCP. If you need to

change this setting, go to the Ethernet Port Settings screen.

DNS Server The current DNS server in use. A static DNS server can be configured

if DHCP is not being used. If you need to change this setting, go to

the Ethernet Port Settings screen.

Field Description

IN-tact 1101 Software Configuration Guide 19

Configuration Screens Configuring the IN-tact 1101

System Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > System. The System Settings

screen appears:

This screen is used to configure basic information about the IN-tact 1101. Entries on this screen

also appear on the Overview screen.

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your changes

are not written to persistent memory until you click Apply and Restart.

Field/Button Description

Description Use this field to define the device type (IN-tact 1101) or its purpose,

such as "IP gateway for POS network." The information you decide to

include here is up to you; up to 32 characters are accepted.

Device ID Enter a unique identifier for the device. This is a free-form

alphanumeric value of up to 32 characters, including spaces. An entry

is required here; you cannot leave the Device ID blank or use only a

space as an entry.

Location Enter the physical location or point of installation for this device, such

as “South Phoenix Store” or “Store 632”. Up to 256 characters are

accepted.

Contact Enter the name of the administrator, support group, help desk, or

other entity that can be contacted for information about this

configuration. You might want to include a phone number or email

address here. Up to 256 characters are accepted.

Configuring the IN-tact 1101 Configuration Screens

20 Hypercom Corporation

Ethernet Port Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Ethernet Port. The Ethernet Port

Settings screen appears:

Use this screen to set basic communication parameters for the Ethernet Port on the IN-tact 1101.

Only IP version 4 is supported. The MAC address can be changed in the rare event that MAC

address filtering or other firewall issues are preventing the provided MAC address from working

correctly. If not using DHCP, you are required to configure a valid IP address for the IN-tact 1101

to be operational. You cannot permanently save the configuration until you do so.

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your changes

are not written to persistent memory until you click Apply and Restart. Any changes made on

this screen are temporarily saved when you click Advanced to access the second screen. You

must still use Apply and Restart in order to write the changes to persistent memory.

Field/Button Description

MAC Address Unique address of this IN-tact 1101.

Static IP Address Change to match the IP addressing requirements for your network. By

default, DHCP is enabled and this field displays “192.168.1.20”.

Static Subnet mask Change to match the local IP subnet of your network. The default is

255.255.255.0.

Static Gateway Address Enter the gateway address used to route IP off the local subnet. The

default is 0.0.0.0.

Static DNS Server Enter the IP address of the DNS server that should be used.

Enable DHCP Enabled by default. Click to disable DHCP and use a static IP

address. If DHCP is enabled, both of the LEDs on the LAN connector

of the IN-tact 1101 will flash in unison when the device is powered on

and is attempting to acquire an IP address.

IN-tact 1101 Software Configuration Guide 21

Configuration Screens Configuring the IN-tact 1101

Ethernet Port Advanced Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Ethernet Port > Advanced. The

Ethernet Port Advanced Settings screen appears:

Several additional settings are available by clicking Advanced on the Ethernet Port Settings

screen. These settings can be used to “fine tune” IN-tact 1101 performance on your network.

Field/Button Description

Keep Alive Use this checkbox to enable or disable the keep alive features of the

IN-tact 1101. This feature is enabled by default.

During keep alive operation, the IN-tact 1101 holds an established

connection open for specified amount of time before automatically

disconnecting.

When enabled, the IN-tact 1101 sends a keep alive message on each

host connection at intervals set by the keep alive timer.

Keep Alive Timer (seconds) Enter the value (in seconds) between keep alive messages set to the

host. Five seconds is the minimum, 600 seconds is the maximum.

Thirty seconds is the default value.

TCP Window Size Use the drop-down list to select the size of the TCP window to be

used. Choose a value between 2KB and 8KB. The default value is

2KB.

Number of Session Retransmits Use the drop-down list to select the number of retransmissions

allowed during a session. The default value is 4 and should not be

changed.

Configuring the IN-tact 1101 Configuration Screens

22 Hypercom Corporation

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart.

Session Inactivity Timeout

(seconds) Use the up and down arrows to set the number of seconds a session

should remain active after no activity is detected. The default is 15

seconds. The minimum setting is five seconds, the maximum is 256

seconds.

Note: This inactivity timer may have to be increased beyond the

default setting to allow for larger messages, particularly when slow

baud rates are in use.

Restrict Source Port Range Use this checkbox to enable or disable restricting the range of source

port values for on-demand TCP connections. By default, source port

values range from 1024 through 65534. Enabling this option restricts

the source port values to the range of 1024 through 1039. Restriction

is disabled by default.

Field/Button Description

IN-tact 1101 Software Configuration Guide 23

Configuration Screens Configuring the IN-tact 1101

Security Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Security. The Security Settings

screen appears:

This screen is used to set IN-tact 1101 security features. It also appears the first time you log in

to the device with the default password. If you have already set the password, you can skip this

screen and continue with configuration.

You can change the IN-tact 1101 password whenever necessary. There is one default user

name for log in (admin) and it cannot be changed. There is no default time period for password

expiration; the password you set remains valid until it is changed.

Password guidelines:

•A minimum of eight characters are required, maximum of 32 characters

•Any combination of characters is permitted

•Mixed case (upper and lowercase) is permitted

•Default password is “12345678”.

To change the password:

1. Type the current password in the Old Password field. For security purposes, your entry will

appear as a series of asterisks.

2. Type the new password in the New Password field. It must be at least eight characters.

3. Type the new password again in the Retype New Password field to confirm.

4. Click Apply to temporarily save your settings. Your changes are immediately written to

persistent memory. The new password is in effect the next time you log in to the IN-tact 1101.

Configuring the IN-tact 1101 Configuration Screens

24 Hypercom Corporation

Web Interface Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Web Interface. The Web

Interface Settings screen appears:

You have the option of restricting access to the IN-tact 1101 web server to a specific IP address

(or range of addresses). This is useful in preventing unauthorized access attempts on the device

from IP addresses outside your normal range of operation.

You can also disable or change the value of the timeout feature associated with the web

interface. This is a security feature. By default, the web session automatically expires after five

minutes of no activity. The user is logged out. Any changes made to that point are discarded,

unless Apply and Restart has been used to commit the changes to persistent memory. However,

there may be situations in which you want to disable the timeout completely, or set it to a different

value. For example, a direct "always on" connection to the web server, or while working with or

configuring the device.

The IN-tact 1101 automatically logs you out of the web server interface when you close the

browser window. However, if the web session timeout feature is disabled, the session remains

open. For example, if you browse to other sites while configuring the IN-tact 1101, it may appear

that another session is already in progress when you return to the IN-tact's address.

It is important to understand that only one user may be logged in to the IN-tact 1101 web server

interface at any given time. For example, assume that User 1 has already logged in and has a

session in progress. When User 2 attempts to log in, the IN-tact Login screen displays with a red

message stating "Another user is logged in. If you continue, their session will expire

immediately." If User 2 continues to enter the password and log in at this point, User 1 is logged

off and that session is closed. A new session is started for User 2. User 1 will see a message

IN-tact 1101 Software Configuration Guide 25

Configuration Screens Configuring the IN-tact 1101

stating "Your session is no longer valid. Please log in again." when they select a screen. Any

changes made by User 1 that have not been saved with Apply and Restart are discarded.

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart.

Field/Button Description

Restrict Access to Web Server Use this checkbox to enable a specific range of IP addresses that will

be able to contact the Web Server application.

IP Address 1 Enter the first IP address that will be able to access the Web Server.

Subnet Mask Enter the corresponding subnet mask for IP address 1. In order to

restrict access to only a single IP address, use a mask of

255.255.255.255.

IP Address 2 Enter the second IP address that will be able to access the Web

Server.

Subnet Mask Enter the corresponding subnet mask for IP address 2.

Expire Inactive Web Sessions Use this checkbox to enable or disable the inactivity timeout feature.

This is not a dynamic change; you must Apply and Restart in order for

this change to take affect.

Inactivity Timeout Set the value (in minutes) for how long a web session should stay

active with no activity. The default value is 5 minutes. Valid entries are

from 5 to 60 minutes.

Configuring the IN-tact 1101 Configuration Screens

26 Hypercom Corporation

SNMP Interface Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > SNMP Interface. The SNMP

Interface Settings screen appears:

SNMP management of the IN-tact 1101 is optional. The device is capable of hosting two

separate SNMP sessions. Use this screen to configure the IP address for each of the sessions.

Trap forwarding is optional and can be used independently of SNMP management.

Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your changes

are not written to persistent memory until you click Apply and Restart.

Field/Button Description

Enable SNMP Agent Use this checkbox to enable or disable the SNMP agent.

Manager Address 1 Enter the IP address of the first SNMP manager. Set the checkbox to

enable or disable communication with this SNMP manager.

Manager Address 2 Enter the IP address of the second SNMP manager. Set the

checkbox to enable or disable communication with this SNMP

manager.

Trap Destination 1 Enter the first IP address to which the IN-tact 1101 should forward

trap information. Set the checkbox to enable or disable trap

forwarding to this address.

Trap Destination 2 Enter the second IP address to which the IN-tact 1101 should forward

trap information. Set the checkbox to enable or disable trap

forwarding to this address.

Read Only Community Enter the SNMP Read Only community string.

Read Write Community Enter the SNMP Read Write community string.

IN-tact 1101 Software Configuration Guide 27

Configuration Screens Configuring the IN-tact 1101

Dial Backup Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Dial Backup. The Dial Backup

Settings screen appears:

The IN-tact 1101 features dial backup capability in the event of ISP (or other) outage that affects

the ability to process transactions via the device's Ethernet port. A compatible modem must be

physically connected to Port 1 (RS-232) on the IN-tact 1101 and a working telephone line

connected to the modem in order to use the dial backup feature. Supported modems include:

•US Robotics 5686e

•Hayes H08-15328-C

•ZOOM 3048C

Configuring the IN-tact 1101 Configuration Screens

28 Hypercom Corporation

Other models of modems may also work with the IN-tact 1101. However, unlike supported

modems, certain status screens may not accurately reflect correct values.

Within the IN-tact 1101, availability of the Ethernet port is constantly monitored. Once dial backup

is enabled, any outage of the Ethernet port lasting longer than 5 seconds automatically triggers

the IN-tact 1101 to switch to dial backup mode. Likewise, dial backup is automatically

disconnected (based on a period of inactivity you specify) once the Ethernet connection is

restored.

This screen allows you to configure basic modem operation. Use the Advanced button to display

additional modem configuration options.

Field/Button Description

Enable Dial Backup Click this checkbox to enable dial backup operation. By default, this

operation is disabled.

AT Initialization String Enter the initialization string for your modem. This string is sent to the

modem every time dial backup starts. This string is sent to the modem

every time dial backup starts. Up to 128 characters are accepted in

this field. At a minimum, you must specify at least the command AT

here; you cannot have a blank initialization string. The IN-tact 1101

looks for the response to the attention command to determine the

modem's current state. Also, the IN-tact expects a numeric response.

You must include the command V0 in your initialization string to

require a numeric response from the modem.

Consult the manufacturer's documentation for your specific modem to

determine the command set being used and what commands are

accepted by the modem. Reset to Default can be used to reset the

initialization string to the default US Robotics modem setting of:

ATE0V0Q0&C1&D2&K0&M4X4

If you are using a Hayes or ZOOM modem, the initialization string

should be set to:

ATE0V0Q0&C1&D2&K3&Q5W2

AT Hang Up String This is similar to the initialization string, except this command string is

sent to the modem to cause it to hang up. Enter the hang up string for

your modem. Up to 20 characters are accepted in this field. Consult

the manufacturer's documentation for your specific modem to

determine the command set being used and what commands are

accepted by the modem. Reset to Default can be used to reset the

hang up string to the default setting of “ATH0”. This default can be

used for all supported modem types. Any additional commands you

want to add to the string should be placed after the AT and before the

H0. Any commands entered as part of the Hang Up string are

automatically prefixed with “+++”.

Enable Primary Dial Click this checkbox to enable the primary dial string. This is the first

host processor that the modem will attempt to contact in the event of

an Ethernet outage.

Primary AT Dial String Enter any commands and the phone number to dial in order for the

modem to establish contact with the primary host processor. Up to 32

characters are allowed in this field. This string must begin with ATDT

(or ATDP for pulse dialing).

IN-tact 1101 Software Configuration Guide 29

Configuration Screens Configuring the IN-tact 1101

NOTE:Click Advanced, Save and Continue or Apply and Restart as appropriate. Keep in mind that

your changes are not written to persistent memory until you click Apply and Restart. Any

changes made on this screen are temporarily saved when you click Advanced to access the

second screen. You must still use Apply and Restart in order to write the changes to persistent

memory.

Authentication Methods Allowed Click the CHAP and PAP checkboxes as necessary to match the

authentication being used with this host processor. Both are enabled

by default.

User Name/Password If authentication is being used, enter both the User Name and

Password to be transmitted in the appropriate fields.

Retype Password Type the password again in the Retype Password field to confirm the

password.

Enable Alternate Dial Click this checkbox to enable an alternate dial string. The IN-tact 1101

will automatically attempt to contact this host processor if the primary

modem connection is busy or unanswered.

Alternate AT Dial String Enter any commands and the phone number to dial in order for the

modem to establish contact with the alternate host processor. Up to

32 characters are allowed in this field. This string must begin with

ATDT (or ATDP for pulse dialing).

Field/Button Description

Configuring the IN-tact 1101 Configuration Screens

30 Hypercom Corporation

Advanced Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Dial Backup >Advanced. The

Advanced Dial Backup Settings screen appears:

This screen allows you to set several advanced options associated with the dial backup feature.

You can specify how long the modem will stay connected with no activity and how often the

IN-tact 1101 checks to see if the Ethernet connection has been re-established. You can also

control whether dial backup is established immediately upon Ethernet outage or only when a

transaction is present from one of the terminals and needs to be processed. Finally, you can

control whether or not terminal downloads are accepted while operating in dial backup mode.

Because terminal downloads can be lengthy over a modem, you may prefer to allow these only

when connected via Ethernet.

IN-tact 1101 Software Configuration Guide 31

Configuration Screens Configuring the IN-tact 1101

NOTE:Click Back, Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart.

Field/Button Description

Inactivity Disconnect Timer Use the Hours and Minutes fields to specify the amount of time you

would like the IN-tact 1101 to hold the modem connection open after

the last transaction was processed. The modem will automatically

disconnect after the time you specify here transpires. By default, this

is set to five minutes. The valid range of entries is between zero

minutes and 24 hours. Setting this value to zero disables the timer

and the modem will stay indefinitely connected, regardless of the

status of the Ethernet connection. You will have to manually

disconnect the modem in this case. The value of Inactivity Disconnect

Timer (if not set to zero) must be greater than that of Ethernet Retry

Timer.

Ethernet Retry Timer Use the Hours and Minutes fields to set how often the IN-tact 1101

should retry the Ethernet connection while operating in dial backup

mode. If the Ethernet connection has been re-established, the IN-tact

1101 closes the modem connection and reverts to normal IP-based

transaction processing as soon as the Inactivity Disconnect Timer

expires. By default, the IN-tact 1101 rechecks the Ethernet

connection every minute. The valid range of entries is between 1 and

1439 minutes.

Dialing Mode Use the drop-down list to select whether the IN-tact 1101 begins

establishing a modem connection immediately upon Ethernet outage,

or waits until a transaction has been generated (default).

Allow Terminal Program

Downloads Click this checkbox to enable terminal program downloads while

operating in dial backup mode. By default, this option is enabled.

However, because terminal downloads can take some time to

complete, you may not want them to occur during dial sessions, only

via IP sessions.

Configuring the IN-tact 1101 Configuration Screens

32 Hypercom Corporation

Time Settings Screen

On the navigation tree, click IN-tact Setup > System Setup > Time. The Time Settings Screen

appears:

Use this screen to enable and configure SNTP timekeeping on the IN-tact 1101. If enabled, you

will not be able to set system time for the device on the Set System Time screen. Instead, the

IN-tact 1101 will keep time according to an NTP server.

IN-tact 1101 Software Configuration Guide 33

Configuration Screens Configuring the IN-tact 1101

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your changes

are not written to persistent memory until you click Apply and Restart.

Field/Button Description

Enable SNTP Click this checkbox to enable SNTP, the device will automatically

obtain current time from a SNTP server on the network. You must

Apply and Restart before this change will become effective. SNTP is

disabled by default.

Time Zone Configuration

Time Zone Use this panel to select the time zone where the IN-tact 1101 is

located. This is necessary for the device to correctly calculate local

time based on the UTC time received from NTP server(s). Daylight

saving time is automatically calculated based on your time zone

choice. The default time zone is Arizona (GMT - 07:00).

NTP server(s) provided by DHCP If DHCP is enabled and the IN-tact 1101 obtained NTP server

information from it, the first two NTP servers are displayed here and

are available for time synchronization.

Search NTP servers in this order Use this panel to define the preferred search order for NTP servers.

Servers are contacted in the order you select. The default search

order is DHCP first, then statically-configured.

There are two choices:

•Try to connect to DHCP provided NTP servers first, then statically-

configured servers.

•Try to connect to statically-configured servers first, then DHCP

provided servers.

Static Configuration for NTP

Servers You have the option of configuring up to two NTP servers -- a primary

and an alternate. The value entered can be an IP address or a

domain name.

Time Synchronization Interval

Interval (hours) Time is synchronized on start-up, then periodically according to the

interval configured you specify in this panel. The interval is specified

in hours, from 1 through 24, with 24 being the default. Time

synchronization can be requested whenever necessary by clicking

Synchronize Now. This button is only present if you have enabled

SNTP and restarted the device. A message displays to inform you

that the time synchronization process can take up to 40 seconds as a

valid NTP server is contacted. The result (failure or success) is

displayed on this page. An SNMP trap is generated when start-up

time synchronization fails. After that, a failed synchronization attempt

generates an event with no SNMP trap. If successful, the new time is

also displayed. A successful manual synchronization resets the

synchronization interval. In other words, the countdown until next

synchronization is reset to zero at the time you click Synchronize

Now. If you are using a SNMP manager to set time synchronization,

set your SNMP manager timeout to be at least 45 seconds to allow

adequate time for this operation to take place. Time will be

synchronized with the first server that successfully responds to the

request. An event is recorded stating that time has been successfully

synchronized, including the IP address of the NTP server that

responded to the time request.

Configuring the IN-tact 1101 Configuration Screens

34 Hypercom Corporation

Terminal Port Settings Screen

On the navigation tree, click IN-tact Setup > Application Setup > Terminal Port. The Terminal

Port Settings screen appears:

Use this screen to set the communication parameters for connection to your HLAN terminal

network. Your settings here should match the configuration of your terminal network. You are

required to configure at least one terminal for the IN-tact 1101 to be operational. You cannot

permanently save the configuration until you do so.

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart.

Field/Button Description

HLAN Speed Use the drop-down list to select either 19200bps (default) or 4800

bps. The speed selected should match speed set in the terminals.

Enabled By default, all terminal addresses are disabled. Use this series of

checkboxes to enable any terminal address not being used. You can

also use this feature to temporarily disable a terminal that is not

responding to poll if it is affecting network performance.

Description Type a brief text description of each terminal on the HLAN network,

such as “Register 1”, “Drive-thru”, etc. 32 characters are accepted.

CU Address A listing of valid HLAN polling addresses. Make certain that the

Enabled checkbox is selected and there is a description for each

terminal address in use at this location. All unused addresses should

be disabled so they are not polled.

IN-tact 1101 Software Configuration Guide 35

Configuration Screens Configuring the IN-tact 1101

Host Port Settings Screen

On the navigation tree, click IN-tact Setup > Application Setup > Host Port. The Host Port

Settings screen appears:

This is the first of three screens used to set up host processors. This screen consists of several

fields that allow you to configure basic information for each of your host processing functions.

Each row represents a unique NII for routing to a specific host function. For example, this could

be card approval transactions or other functions like electronics receipt capture or biometrics. Up

to eight different NIIs can be configured (some may be different functions provided by the same

IP address). However, only the hosts to which the terminals will actually be forwarding

information need to be defined.

When you have entered the information as described below, click Edit at the end of the row to

display the second screen and complete addressing information for that processor. The next

screen that appears depends on the connection type. There are different screens for Standard

and HTTP.

The third screen displays when you click Edit on the second screen and allows you to define

options for permanent or on-demand connection types.

To configure a new processor:

1. Enter the National Information Infrastructure (NII) destination of the processor. This is

normally matched in the terminal configuration and must be a unique value. You cannot

configure two host processors with the same NII value.

2. Enter a text description of the processor or function being performed, up to 32 characters.

3. Use the Enabled checkbox to enable or disable transaction routing to this processor. By

default, all entries are disabled. You can use this checkbox to temporarily suspend

Configuring the IN-tact 1101 Configuration Screens

36 Hypercom Corporation

transactions to a processor for troubleshooting purposes or other reasons. All IP addressing

information remains intact. When you are ready to resume sending transactions to a

processor you have disabled, click Enabled to resume normal operation.

4. There are three Connection Types - Standard, HTTP, and Merchant Link. Use the drop-down

list to choose the appropriate type for this host processor, then click Edit at the end of the row.

NOTE:Click Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart. Any

changes made on this screen are temporarily saved when you click Edit to access the

next screen. You must still use Apply and Restart in order to write the changes to

persistent memory.

Standard Host Settings Screen

(Used when configuring connections not requiring HTTP protocol)

On the navigation tree, click IN-tact Setup > Application Setup > Host Port. Select Standard

connection type and click Edit.

The IN-tact 1101 uses the addressing information entered here to route transactions to the

appropriate destination. Both a primary and alternate IP address can be configured for each host

processing function. Contact the host processor to obtain the correct IP and port address for

routing if unknown.

IN-tact 1101 Software Configuration Guide 37

Configuration Screens Configuring the IN-tact 1101

NOTE:Click Back, Save and Continue or Apply and Restart as appropriate. Keep in mind

that your changes are not written to persistent memory until you click Apply and

Restart. Any changes made on this screen are temporarily saved when you click Edit

to access the next screen. You must still use Apply and Restart in order to write the

changes to persistent memory.

Field/Button Description

NII This is the NII routing code entered for this processor on the Host Port

Settings screen. It is provided as a reminder of which processor you

are currently working with.

Description This is the description (or name) entered for this processor on the

Host Port Settings screen. It is provided as a reminder of which

processor you are currently working with.

Connection Mode Select either Permanent or On Demand from the drop-down list. A

permanent connection is "always on", while On Demand establishes a

host connection only when there is a transaction present to process.

Further options for the connection type can be defined by clicking the

Edit button. The options that display depend on the connection type

selected.

Enable SSL Use this checkbox to enable Secure Socket Layer (SSL) if the host

requires this type of encryption.

Primary IP Address Enter the primary IP address or URL of the processor.

Primary TCP Port Enter the primary port address of the processor.

Alternate IP Address Enter the alternate IP address or URL of the processor. This is only

used if the primary IP address cannot be reached.

Alternate TCP Port Enter the alternate port address of the processor.

Configuring the IN-tact 1101 Configuration Screens

38 Hypercom Corporation

Permanent Mode Settings

(Used when configuring connections requiring a permanent connection mode)

On the navigation tree, click IN-tact Setup > Application Setup > Host Port. Click Edit, then

select a permanent connection type. Click Edit again.

This screen provides an option for how transaction headers are handled for permanent

connection types. The Hypercom POS LAN Header and TPDU are required for permanent

connections. The only option is whether or not the length field should be included as part of the

length calculation. Contact the host processor to obtain the correct settings for this option if

unknown.

Click Back, Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart. Any changes

made on this screen are temporarily saved when you click Edit to access the next screen. You

must still use Apply and Restart in order to write the changes to persistent memory.

Field/Button Description

NII This is the NII routing code entered for this processor on the Host Port

Settings screen. It is provided as a reminder of which processor you

are currently working with.

Description This is the description (or name) entered for this processor on the

Host Port Settings screen. It is provided as a reminder of which

processor you are currently working with.

Include Length Field in Length

Calculation The first two bytes of the POS LAN header are a length indicator. This

option determines whether or not these first two bytes are included as

part of the length calculation. This option should be set to match host

processor configuration.

IN-tact 1101 Software Configuration Guide 39

Configuration Screens Configuring the IN-tact 1101

On Demand Mode Settings

(Used when configuring connections requiring a on demand connection mode)

On the navigation tree, click IN-tact Setup > Application Setup > Host Port. Click Edit, then

select an on-demand connection type. Click Edit again.

This screen allows you to further define options for an on demand connection type. Options

include how transaction headers and certain protocol settings are handled by the IN-tact. You

may need to change these settings for hosts that use different framing or protocol options.

Contact the host processor to obtain the correct settings for these options if unknown.

Field/Button Description

NII This is the NII routing code entered for this processor on the Host Port

Settings screen. It is provided as a reminder of which processor you

are currently working with.

Description This is the description (or name) entered for this processor on the

Host Port Settings screen. It is provided as a reminder of which

processor you are currently working with.

Include Two-byte Message

Length Header Use this checkbox to include a two-byte message length indicator if

required for this host connection. This option is disabled by default.

The two options below allow further control of the header and should

be enabled or disabled according to how the host processor is

configured.

Include Length Field in Length

Calculation As mentioned above, the first two bytes of the POS LAN header are a

length indicator. This option determines whether or not these first two

bytes are included as part of the length calculation. This option should

be set to match host processor configuration.

Include TPDU The TPDU is the next five bytes of the POS LAN Header and includes

information used for routing purposes. This option determines

whether or not these five bytes are included as part of the header.

This option should be set to match host processor configuration.

Configuring the IN-tact 1101 Configuration Screens

40 Hypercom Corporation

Click Back, Save and Continue or Apply and Restart as appropriate. Keep in mind that your

changes are not written to persistent memory until you click Apply and Restart. Any changes

made on this screen are temporarily saved when you click Edit to access the next screen. You

must still use Apply and Restart in order to write the changes to persistent memory.

Use STX/ETX Wrapper Use this checkbox to enable Start of Text (STX) and End of Text

(ETX) wrappers if required by the host. This option is used primarily

for hosts that don't run Visa protocol, but want to use async framing.

Discard ACKs Use this checkbox to discard any ACKs sent by the terminals, rather

than sending them to the host. This option is used primarily for hosts

that don't run Visa protocol, but want to use async framing.

Field/Button Description

IN-tact 1101 Software Configuration Guide 41

Configuration Screens Configuring the IN-tact 1101

HTTP Host Settings Screen

(Used when configuring connections requiring HTTP protocol)

On the navigation tree, click IN-tact Setup > Application Setup > Host Port. Select HTTP

Connection Type and click Edit.

The IN-tact 1101 uses the addressing information entered here to route transactions to the

appropriate destination. Both a primary and alternate IP address or URL can be configured for

each host processing function. Contact the host processor to obtain the correct IP and port

address for routing if unknown.

Field/Button Description

NII This is the NII routing code entered for this processor on the Host Port

Settings screen. It is provided as a reminder of which processor you

are currently working with.

Description This is the description (or name) entered for this processor on the

Host Port Settings screen. It is provided as a reminder of which

processor you are currently working with.

Enable SSL Use this checkbox to enable Secure Socket Layer (SSL) if the host

requires this type of encryption.

Include Two-byte Message

Length Header Use this checkbox to enable Hypercom's proprietary POS LAN

header if required for this host connection. This option is disabled by

default. The two options below allow further control of the header and

should be enabled or disabled according to how the host processor is

configured.

Configuring the IN-tact 1101 Configuration Screens

42 Hypercom Corporation

NOTE:Industry standard use of HTTP protocol limits its association to single request/response types of

transactions, such as POS credit and debit authorizations. If you require support for multiple and

batch-type transactions, you should determine the availability of extended support within the

HTTP host server gateway before configuring the IN-tact to use HTTP protocol.