Hytera Communications VM685 RVM (Remote Video Speaker Microphone) User Manual

Hytera Communications Corporation Limited RVM (Remote Video Speaker Microphone) Users Manual

User manual

 Preface Welcome to the world of Hytera and thank you for purchasing this product. To derive optimum performance from the product, please carefully read this manual before use.   This manual is applicable to the following product: VM68x Remote Video Speaker Microphone
 Icon Conventions The following icons are available through this manual: : Indicates references that can further describe the related topics.   : Indicates situations that could cause data loss or equipment damage.     : Indicates situations that could cause minor personal injury.   Copyright Information Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in the People's Republic of China (PRC) and/or other countries or area. The Company retains the ownership of its trademarks and product names. All other trademarks and/or product names that may be used in this manual are properties of their respective owners.   The product described in this manual may include the Company's computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding the Company's computer programs. The Company's computer programs may not be copied, modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the Company. Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or reliability  is  given.  All  the  specifications  and  designs  are  subject  to  change  without  notice  due  to  continuous technological  development.  No  part  of  this  manual  may  be  copied,  modified,  translated,  or  distributed  in  any manner without the prior written consent of the Company.   We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the third-party products and contents involved in this manual. If  you  have  any  suggestions  or  would  like  to  receive  more  information,  please  visit  our  website  at: http://www.hytera.com. EU Regulatory Conformance As certified by the qualified  laboratory, the product is in compliance with the essential requirements and other relevant provisions of the following directives: Note Caution Warning
   2006/66/EC   2011/65/EU   2012/19/EU  2014/53/EU Please note that the above information is applicable to EU countries only.  Caution 1.Risk of explosion if battery is replaced by an incorrect type. Dispose of used   batteries according to the instructions. 2..The product shall only use USB port to charging. 3.The max operating of the EUT is 60°C. and shouldn’t be lower than -30°C. 4.The device complies with RF specifications when the device used at 0cm form your body.  Body SAR:  0.231 W/Kg 5.Declaration of Conformity   We,    Hytera Communications Corporation Limited hereby, declare that the essential requirements compliance with the Directive 2014/53/EU. have been fully fulfilled on our product with indication below:   Product Name: RVM (Remote Video Speaker Microphone) Brand Name : Hytera Model : VM685 This product can be used across EU member states.  Caution: § 15.19 Labelling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.    § 15.21 Information to user. Any  Changes  or  modifications  not  expressly  approved  by  the  party  responsible  for  compliance  could  void  the user's authority to operate the equipment.    § 15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in  a  residential  installation.  This  equipment  generates  uses  and  can  radiate  radio  frequency  energy  and,  if  not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
 -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.      Specific Absorption Rate (SAR) information:  This  RVM  (Remote  Video  Speaker  Microphone)  meets  the  government's  requirements  for  exposure  to  radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. FCC RF Exposure Information and Statement The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types:RVM (Remote Video Speaker Microphone) (FCC ID: YAMVM685) has also been tested against this SAR limit. The highest  SAR  value  reported when properly worn  on  the body is  0.27  W/Kg.  This device was tested for typical body-worn operations with the back of the handset kept 10mm from the body. To maintain  compliance  with  FCC  RF  exposure  requirements,  use  accessories  that  maintain  a  10mm  separation distance  between  the  user's  body  and  the  back  of  the  handset.  The  use  of  belt  clips,  holsters  and  similar accessories  should  not  contain  metallic  components  in  its  assembly.  The  use  of  accessories  that  do  not  satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.    Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 10mm must be maintained between the user’s body and the handset, including the antenna. Third-party  belt-clips,  holsters,  and  similar  accessories  used  by  this  device  should  not  contain  any  metallic components.  Body-worn  accessories  that  do  not  meet  these  requirements  may  not  comply  with  RF  exposure requirements and should be avoided. Use only the supplied or an approved antenna.  French statement Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils   radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :   (1) l'appareil ne doit pas produire de brouillage, et   (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.    IC Radiation Exposure Statement This EUT is  compliance with SAR for  general population/uncontrolled exposure  limits in IC RSS-102  and  had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This  equipment  should  be  installedand  operated  with  minimum  distance  10  mm between  the  radiator  and  your body. Thisdevice and its antenna(s) must not be collocated or operating in conjunction with anyother antenna or transmitter.    Cet  appareil  est  conforme  aux  limites  d'exposition  DAS  incontrôlée  pour  la  population  générale  de  la  norme CNR-102 d'Industrie Canada  et a été  testé en conformité avec les méthodes  de mesure et  procédures spécifiées dans IEEE 1528 et IEC 62209. Cet appareil doit être installé et utilisé avec une distance minimale de 10mm entre This device complies with Canada Industry licence-exempt RSS standard(s). Operation issubject to the following two conditions:(1) this device may not cause interference; and(2) this device must accept any interference. Including interference that may causeundesired operation of the device.
 l'émetteur  et  votre  corps.  Cet  appareil  et  sa  ou  ses  antennes  ne  doivent  pas  être  co-localisés  ou  fonctionner  en conjonction avec tout autre antenne ou transmetteur.
 1. Packing List No. Item Qty. 1 Remote Video Microphone (RVM) 1 2 Battery   1 3 Belt Clip   1 4 USB Cable 1 5 Power Adapter 1 6 Documentation Kit 1
 2. Product Introduction 2.1 Product Layout 156789106711121516131718192014234 No. Part Name No. Part Name 1 Push-to-Talk (PTT) Key   11 Microphone 1 2 Video Recording Key 12 Speaker 3 Audio Recording Key 13 Accessory Interface (10-pin) 4 Photo Taking Key 14 Battery Latch 5 Light Sensor 15 USB Connector 6 Infrared (IR) LED 16 Emergency Alarm Key 7 LED Indicator 17 On/Off Key 8 Microphone 2 18 LCD Display
 No. Part Name No. Part Name 9 Lens 19 Microphone 3 10 Light Compensator 20 Keys  (Menu/Back  Key,  Left  Key, Play/Pause/Confirm Key,    Right Key) 2.2 LCD Icons Icon Description  WLAN is enabled.    WLAN hotspot is enabled.  BT Feature is enabled.  The wireless connection is established.  The remaining capacity of the TF card is less than 2 GB.  The TF card is full.  Earpiece connected.   : The product is being charged when the battery is low.    : The product is fully charged.   : Low battery.    : Full battery.   2.3 LED Indicators LED Indication Description Glows red  The product is transmitting.  The product is being charged.  The TF card is full.  The product is being turned off. Glows green  The product is receiving.  The product is fully charged.  The product is being turned on.
 LED Indication Description Glows orange Call idle. You can press and hold the PTT key to speak.   Flashes orange rapidly Idle status in Emergency Alarm mode. Flashes  red  once  every  five seconds The battery runs low. Please recharge or replace the battery in time.   Flashes red slowly The product is recording video. Flashes orange slowly  The product is recording audio.  The remaining capacity of the TF card is less than 2 GB. The LED indicator flashes red and blue in turn. The BT is pairing. 2.4 Specifications RVM Dimensions (H x W x D) 24 x 106.5 x 60 mm Weight (with battery) < 170g Image Sensor 16-megapixel Camera Fixed  angle,  glass,  180°  rotatable,  diagonal  140°,  horizontal  106°,  vertical 78° Focus Range 0.1 m to infinity Battery  Life  (continuous  video recording) ≥8 hours Battery   2500 mAh Charging Time ≤ 4 hours Display Size 2.4 inch Display Resolution   240 (RGB) x 320
 Display Type TFT-LCD 262K color display Built-in Storage Capacity  Standard: 16 GB  Optional: 32 GB/64 GB/128 GB Video Format mp4 Video Encoding Format H.264 Video Resolution VGA, 720P, 1080P Video Frame Rate 30FPS/60FPS Audio Format AAC (Advanced Audio Coding) Photo Format JPG Picture Resolution 4608  x  1296  (16-megapixel),  3072  x  1728  (5-megapixel),  2304  x  1296 (3-megapixel) Pre-recording/Post-recording Time 20s/30s Speaker Power 2 W Microphone  One silicon microphone, -38 dB  One Electret microphone, -42 dB WI-FI 802.ll b/g/n (AP mode and STA mode supported) BT BT4.0 Connector Micro USB port, 10-pin contact port Infrared (IR) LED OSRAM LED * 6 Night  Vision  Range  (without lighting) ≥3m   Light Compensator 1W Ingress Protection MIL-STD-810G, IP67 Drop Resistance 2 m
 ESD  ±6 kV (contact discharge)  ±12 kV (air discharge) Operating Temperature –30°C to +60°C  Storage Temperature   –40°C to +85°C System Compatibility Windows XP/Windows 7/Windows 8/Windows 10 Compatible Radio Hytera Radio Power Adapter Input 110 V – 240 V AC, 50 Hz – 60 Hz Output 5 V DC, 1A
 3. Before Use 3.1 Attaching the Battery  Use only the Hytera standard or optional battery. Polarity reverse  and  use of other batteries may  result  in explosion and fire hazards. The following  figure shows how to install the battery. To remove  the battery, turn off the product, and  then go through the following steps reversely.  3.2 Installing the Belt Clip The following figure shows how to install the belt clip. To remove the belt clip, go through the following steps reversely. Caution
   3.3 (Optional)  Connecting  the  Accessory  Connection Cable  Skip this section if you have not purchase the accessory connection cable. The following figure shows how to connect the accessory connection cable. To disconnect the cable, press both sides of the cable connector and remove the connector with proper force.  Note
  3.4 Charging the Product The LED indicator flashes once every five seconds, indicating that the battery is low. To charge the product, do as follows:  The LED indicator tells you the charging status of the product. See 0 Description for details.
 4. Basic Functions and Operations 4.1 Turning the Product On or Off Turning the Product On Press and hold the On/Off key for 3s to enter the Live View mode. Turning the Product off Press and hold the On/Off key for 3s. 4.2 Basic Settings Basic  settings  allow  you  to  set  the  BT,  WLAN,  WLAN  hotspot,  language,  screen,  volume,  silent  mode,  night vision, and other features. To enter the basic settings screen, press and hold the Menu/Back key in the Live View mode. 4.2.1   BT BT setting allows you to enable or disable BT and Device Match features, view Device Name and MAC Address. To enable the BT feature, do as follows: 1. Press the Play/Pause/Confirm key to enter the BT screen. 2. Press the Left key or the Right key to select On, and then press the Play/Pause/Confirm key. To enable or disable the Device Match, do as follows: a. Press the Left key or the Right key to select  Device Match, and then press the Play/Pause/Confirm key. b. Press the Left key or the Right key to select On or Off, and then press the Play/Pause/Confirm key. To  view  Device  Name  or  MAC  Address,  press  the  Left  key  or  the  Right  key  to  select  Device Name or MAC Address, and then press the Play/Pause/Confirm key to view detailed information. To disable the BT feature, do as follows: 1. Press the Play/Pause/Confirm key to enter the Hotspot On/Off screen. 2. Press the Left key or the Right key to select Off, and then press the Play/Pause/Confirm key. 4.2.2   WLAN WLAN setting allows you to enable or disable WLAN, view the network list, select the device to be connected
 and view the IP address. To enable WLAN, do as follows: 1. Press the Play/Pause/Confirm key to enter the Hotspot On/Off screen. 2. Press the Left key or the Right key to select On, and then press the Play/Pause/Confirm key. You  can  press  the  Left  key  or  the  Right  key  to  select  the  Network List  or  IP Address  to  view  detailed information.  To view the network list and select the device to be connected, do as follows: 1.  Press  the  Left  key  or  the  Right  key  to  select  Network  List,  and  then  press  the Play/Pause/Confirm key. 2.  Press  the  Left  or  the  Right  key  to  select  the  device  to  be  connected,  and  then  press  the Play/Pause/Confirm key.  To view the IP address, press the Left key or the Right key to select IP address, and then press the Play/Pause/Confirm key. To disable WLAN, do as follows: 1. Press the Play/Pause/Confirm key to enter the Hotspot On/Off screen. 2. Press the Left key or the Right key to select Off, and then press the Play/Pause/Confirm key. 4.2.3 WLAN Hotspot WLAN  Hotspot  setting  allows  you  to  enable  or  disable  hotspot,  view  hotspot  name,  hotspot  password,  MAC address and IP address.   To enable WLAN Hotspot, do as follows: 1. Press the Play/Pause/Confirm key to enter the Hotspot On/Off screen. 2. Press the Left key or the Right key to select On, and then press the Play/Pause/Confirm key. You can press the Left key or the Right key to select the Name, Password, MAC Address or IP Address to view detailed information. To disable WLAN Hotspot, do as follows: 1. Press the Play/Pause/Confirm key to enter the Hotspot On/Off screen. 2. Press the Left key or the Right key to select Off, and then press the Play/Pause/Confirm key. 4.2.4   Language Language setting allows you to set the language displayed on the interface   1.    Press the Left key or the Right key to select Language, and then press the Play/Pause/Confirm key.
 2.    Press the Left key or the Right key to select the desired language, and then press the Play/Pause/Confirm key. 4.2.5   Display Brightness To adjust the display brightness, do as follows: 1.    Press the Left key or the Right key to select Screen, and then press the Play/Pause/Confirm key. 2.    Press the Left or the Right key to select Brightness, and then press the Play/Pause/Confirm key. 3.    Press the Left or the Right key to select the brightness value, and then press the Play/Pause/Confirm key. Screen Off To set the time for the screen to be turned off when no operation is detected, do as follows: 1.    Press the Left key or the Right key to select Screen, and then press the Play/Pause/Confirm key. 2.    Press the Left or Right key to select Screen off, and then press the Play/Pause/Confirm key. 3.    Press the Left or Right key to select 10s, 20s, 30s or Off, and then press the Play/Pause/Confirm key. Auto Brightness With  this  feature  enabled,  the  product  will  adjust  the  display  brightness  automatically  for  optimal  effect.  To enable or disable the feature, do as follows:   1.    Press the Left key or the Right key to select Screen, and then press the Play/Pause/Confirm key. 2.    Press the Left key or the Right key to select Auto Brightness, and then press the Play/Pause/Confirm key. 3.    Press the Left key or the Right key to select On or Off, and then press the Play/Pause/Confirm key. Sleep Mode This feature allows the product to save more power. To set the sleep mode, do as follows: 1.    Press the Left key or the Right key to select Screen, and then press the Play/Pause/Confirm key. 2.    Press the Left key or the Right key to select Sleep Mode, and then press Play/Pause/Confirm key. 3.    Press the Left or the Right key to select 5min, 20min, 30min or Off, and then press Play/Pause/Confirm key.
  The Sleep Mode starts when no operation is detected. 4.2.6 Volume This  feature  allows  you  to  adjust  the  volume  for  the  alert,  video  playback,  and  audio  playback.  To  adjust  the volume, do as follows: 1.    Press the Left key or the Right key to select Volume, and then press the Play/Pause/Confirm key. 2.    Press  the  Left  key  or  the  Right  key  to  select  High,  Medium,  Low or  Silent,  and  then  press  the Play/Pause/Confirm key. 4.2.7 Silent Mode With  this  feature  enabled,  the  product  gives  no  alert  tones,  the  indicator  will  not  light  up,  and  the  display brightness is at the lowest level.   To enable or disable the Silent Mode, do one of the following:  Press  the  Left  key  or  the  Right  key  to  select  Silent Mode,  and  then  press  the  Play/Pause/Confirm  key. Press the Left key or the Right key to select On or Off, and then press the Play/Pause/Confirm key.  Press and hold both the On/Off key and the Menu/Back key simultaneously. 4.2.8 Night Vision With this feature enabled, the IR LED will light up when the product is recording video in the dark. To enable or disable this feature, do as follows: 1.    Press the Left key or the Right key to select Night Vision, and then press the Play/Pause/Confirm key. 2.    Press the Left key or the Right key to select On or Off, and then press the Play/Pause/Confirm key. 4.2.9 About This feature allows you to view the Model Name, Device ID, SN, Processor, and other information. To view related information, do as follows: 1.    Press the Left key or the Right key to select About, and then press the Play/Pause/Confirm key. 2.    Press the Left key or the Right key to view the details.   Note
 4.3   Waking Up the Product To wake up the product after it enters the Sleep Mode, press the On/Off key. 4.4   Turn the Display on or off   Turn the Display On To turn the display on, press any key except PTT.   Turn the Display Off To turn the display off, press the On/Off key. The display will be turned off automatically if you set a period for the Screen Off feature. 4.5 Recording Videos or Audios and Taking Photos by One Key To record videos or audios or take photos, do as follows:  In power-off mode: press and hold the Video Recording key/Audio Recording key/Photo Taking key.  In Sleep Mode: press the Video Recording key/Audio Recording key/Photo Taking key. To stop recording video or audio, press the Video Recording key/Audio Recording key again. 4.6 Recording Videos To record videos in the Live View mode, press the Video Recording key. The LCD display will show the video duration. Press the Video Recording key again to finish. 4.7 Pre-recording/Post-recording Pre-recording This feature allows you to record the video for a predefined time period before pressing the Video Recording key to start recording. To enter pre-recording mode, press and hold the Video Recording key in the Live View mode. Press and hold it again to exit. Note
 Post-recording This feature allows you to record the video for a predefined time period after pressing the Video Recording key to finish recording. To enter post-recording mode, do as follows: 1.    Press  the  Video Recording key  to  start  recording  normal  video,  or  press  the  Emergency Alarm  key  or Menu/Back key to start recording important video. 2.    Press the Video Recording key again to stop recording.   The product will enter post-recording mode automatically. To exit post-recording mode:  For normal video recording: press the Video Recording key.   The product will start normal video recording again. To stop recording, press the Video Recording key.  For important video recording: press the Emergency Alarm key. The product will start important video recording again. To stop recording, press the Video Recording key.   The pre-recording and post-recording features can be programmed by your dealer.    4.8 Recording Audios To record audios in the Live View mode, press the Audio Recording key. Press it again to finish. 4.9 Taking Photos To take photos in the Live View mode, press the Photo Taking key. 4.10 Marking Videos/Audios as Important  To mark videos/audios as important when recording, press the Menu/Back key.  To directly record videos/audios marked as “important”, press the Emergency Alarm key. To stop recording, press and hold the Emergency Alarm key or press the Video Recording key. Note
 4.11 Taking Photos When Recording Videos To take photos when recording videos, press the Photo Taking key. 4.12 Preview and Playback You can preview  and play videos,  audios, and photos  in the similar  way. This section  takes video preview and playback as an example. To preview and play videos, do as follows: 1. In the Live View mode, press the Menu/Back key. 2. Press the Left key or the Right key to select Video. 3. Press the Play/Pause/Confirm key to preview the videos. 4. Press the Left key or the Right key to select the video to play. 5. Press the Play/Pause/Confirm key to play. You can do the following during playing:  Pause: Press the Play/Pause/Confirm key.  Fast-forward: Press the Right key to select a speed.  Fast-backward: Press the Left key to select a speed.  Play the previous video: Press the Left key when the video is paused.  Play the next video: Press the Right key when the video is paused. 4.13 Turning the Flashlight On or Off To  turn  the  flashlight  on,  press  and  hold  the  Audio Recording  key.  To  turn  the  flashlight  off,  press  and  hold Audio Recording key again. 4.14 IR Controlling by Light Sensor With  the  Night  Vision  feature  enabled,  when  the  light  sensor  detects  that  the  environment  light  dims  in  video recording, the IR LED will be turned on. When the environment light brightens, the IR LED will be turned off.
 4.15 Adjusting the Volume  This feature is available only when the product is wirelessly connected to the multi-mode advanced radio.  To adjust the  call volume during a call,  press  the Left key to decrease the  volume, press the  Right key to increase it.    To  adjust  the  alert  tone  volume  when  the  product  is  in  standby  mode,  press  the  Left  key  to  decrease  the volume, press the Right key to increase it.    To adjust the video/audio volume when playback, press the Left key to decrease the volume, press the Right key to increase it. 4.16 Selecting the Channel/Contact  This feature is available only when the product is wirelessly connected to the multi-mode advanced radio. 1.    Press the Play/Pause/Confirm Key in Live View mode. 2.    Press the Left key or the Right key to select the channel/contact. 4.17 Selecting the Zone/Group (folder)  This feature is available only when the product is wirelessly connected to the multi-mode advanced radio. 1.    Press the Play/Pause/Confirm key in Live View mode. 2.    Press the Left key or the Right key to select the zone/group (folder). 4.18 Pressing PTT to Talk When the product is wiredly or wirelessly connected to the portable radio, press and hold the PTT key to speak into the microphone, and release it when you’ve finished. If the product is connected to the radio by cable and BT simultaneously, the voice will be transmitted by cable. Note Note Note
 4.19 Initiating Emergency Alarm When the product is wirelessly connected to the portable radio, pressing the Emergency Alarm key can initiate an  emergency  alarm  to  ask  for  help  from  your  companion  or  the  control  center,  and  start  important  video recording simultaneously.  The  emergency  alarm  has  the  highest  priority.  You  can  initiate  an  emergency  alarm  when  the  radio  is transmitting or receiving. The duration of the Emergency Alarm key press can be set by your dealer. 4.20 Video Transmitting with One-way Voice The product supports Real Time Streaming Protocol (RTSP) video stream and one-way voice. You can view the real-time video of the product and hear it via SmartOne Dispatch station. 4.21 Video Transmitting with Full-duplex Voice The product  supports Real Time Streaming Protocol (RTSP)  video stream and  full-duplex voice. You can  view the real-time video of the product and communicate with the product via SmartOne Dispatch station.   Note
 5. Troubleshooting Phenomena Analysis Solution The  product  cannot  be powered on. The  battery  may  be  improperly installed. Remove the battery and attach it again. The battery may run out. Recharge or replace the battery. The  radio  battery  and  the  charging probes  are  in  poor  contact  due  to dirtied or damaged battery contacts. Clean the battery contacts. Wireless  connection cannot be established. The  product  is  out  of  the communication coverage of the radio. Make sure that the product and the radio are  within  the  communication  coverage of each other. You  hear  noise  during calls. The  LED  indicator  does not  glow  red  when  you press  and  hold  the  PTT key. The  volume  is  low  when the  product  is  used  with portable radio. The  microphone  2  and  speaker  are blocked or damaged. Clean the microphone 2 and speaker. The  video  or  audio volume is low. The  microphone  1  is  blocked  or damaged. Clean the microphone 1. The  product  cannot record video or audio. The TF card is full. Delete  all  data  from  the  TF  card  after exporting the data. The  product  cannot  take photos. The TF card is full. Delete  all  data  from  the  TF  card  after exporting the data. The  photo  reaches  the  maximum number (300). Delete  all  the  photos  after  exporting them. The  product  cannot pre-record or post-record. The  pre-recording  or  post-recording feature is not enabled. Enable the features via CPS.
 The IR LED has not been turned  on  automatically when  the  product  is recording  videos  in  the dark. The  Night  Vision  feature  is  not enabled. Enable the Night Vision feature. The  product  gives  no alert;  the  indicator  does not  light  up;  the  display lightness  is  at  the  lowest value. The Silent Mode is enabled. Disable the Silent Mode. The  product  gives  no response to operations. The system is crashed. Press  the  Audio  Recording  key,  the Left  key,  and  the  Right  key simultaneously to power off the product, and then power on it again. If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.
 6. Care and Cleaning To guarantee optimum performance as well as a long service life of the product, please follow the tips below. Product Care  Do not pierce or scrape the product.  Keep the product away from substances that can corrode the circuitry.  Do not hold the product by connection cable.    Attach the USB port cover when the USB port is not in use.   Product Cleaning   Power off the product before cleaning.    Make sure the product is completely dry before use.  Clean up the dust and fine particles on the product's surface with a clean and dry lint-free cloth or a brush regularly.  Use a non-woven cloth with neutral cleanser to clean the device after long-time use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so as to avoid potential damage on the surface.   Caution
 7. Optional Accessories  Use the accessories specified by the Company only; otherwise, we shall not be liable for any losses or damages arising out of the use of any unauthorized accessories. Contact your local dealer for the optional accessories of the product. Caution

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