IAdea IAD16001 Digital Signage Media Appliance User Manual

IAdea Corporation Digital Signage Media Appliance

User manual

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Document ID2684467
Application IDPvyOsQLEsfZ8jgbKWoIM8w==
Document DescriptionUser manual
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Filesize328.87kB (4110871 bits)
Date Submitted2015-07-20 00:00:00
Date Available2016-01-17 00:00:00
Creation Date2015-07-01 16:14:58
Producing SoftwareAcrobat Distiller 15.0 (Windows)
Document Lastmod2015-07-01 16:14:58
Document Titleuntitled

XMP
P‐7300
Hard
dwar User
U Manuaal
Contents
Introduction
1.1.
Package contents
1.2.
Installation
1.3.
Physical view
1.
2.
Technical Data
2.1.
Specifications
1. Intro
oduction
This do
ocument desccribes the hardware of the XMP‐6200.
1.1.
Package
ccontents
Media Player Unit
AC Adapter
(with
h select power plug)
Wi‐Fi Anteenna
HDMI Cable
Vellcro (2 sets)
NCLUDED: A U
USB mouse is required for system
setup
NOT IN
1.2.
Installatio
on
Attach
h wireless antenna
Attach
h the wirelesss antenna as shown below
w, and then sccrew antennaa clockwise onto the post.
nting Option : [VESA Mou
unt] The playeer can be attaached to moun
nting posts on
n the back of screens
with the
Moun
built in
n VESA MIS‐D100 (100mmxx100mm) com
mpatible moun
nting flange(sccrew thread : M4)
1.3.
Physical
view
Physiical features (left to righ
ht in above illustration)











Reset button to perform
m factory resett
USB ports ffor USB conteent update and configuratio
on
Power(green) and Status(orange) LED
D indicator
mbined outpu
ut
HDMI 2.0 cconnector for digital video and audio com
Ethernet p
port for netwo
ork content up
pdate
Wireless antenna post
VESA moun
nt
Micro SD card
slot
HDMI portt
DC input port
Micro USB for ADB , And
droid debug console port
2. Technical Data
2.1.
Specifications
XMP‐7300
Video format support
POPAI Screen Media Standards
S6 (MPEG‐1 SIF, 3Mbps CBR)
S7 (MPEG‐1 480p, 10Mbps CBR)
S8 (MPEG‐1 720p, 15Mbps CBR)
S9 (MPEG‐2 480p, 6Mbps CBR)
S10 (MPEG‐2 720p, 12Mbps CBR)
S11 (MPEG‐4 AVC, 480p, 6Mbps CBR)
S12 (MPEG‐4 AVC, 720p, 10Mbps CBR)
E4 (VC‐1/WMV9, MP@ML, 720p)
E7 (MPEG‐4 ASP, 480p, 10Mbps CBR)
E8 (MPEG‐4 AVC, 1080p, 10Mbps CBR)
H.265/HEVC
Image format support
POPAI Screen Media Standards
S1 (JPEG 480p baseline)
S2 (JPEG 720p baseline)
S3 (JPEG 1080p baseline)
E1 (PNG 24bpp+alpha, 480p)
E2 (PNG 24bpp+alpha, 720p)
E3 (PNG 24bpp+alpha, 1080p)
Audio codec support
POPAI Screen Media Standards
S4 (MPEG L2 audio)
S5 (MP3 audio, 320Kbps)
Dynamic content
W3C HTML5 (HTML, CSS, JavaScript)
W3C SMIL 3.0 instructions (sub‐set)
Physical I/O connectors
HDMI 2.0
USB 2.0 x 2
RJ45 Ethernet port (Giga LAN)
Wi‐Fi antenna port
Micro USB for ADB
Micro SD card slot
Audio out (3.5mm Analog, S/PDIF)
LED: Power(green)/Status(orange)
Local storage
8 GB on‐board flash memory (up to 6 hrs of typical 720p video @ 3 Mbps)
Micro SD card expansion slot
Accessories
AC adapter
HDMI cable
Wi‐Fi antenna
Velcro ( 2 sets )
MicroSD card slot stopper/screw x1
DC jack protection stopper/screw x1
Power requirement
12V 1.5A DC
Power consumption
7.5 W
Environmental
Top housing: 143.60x100.66x33.65mm (5.65x 3.96x1.32 inches)
Base: 143.60x128.13x33.65mm (5.65x5.04x1.32 inches)
Dimensions
167x118.8x24.5 mm ( 6.57x4.67x0.96 inches)
Weight
500 g
1.10 lbs
Safety
UL/FCC/CE/CCC/C‐Tick/VCCI certified power supplies
Certifications
CE/FCC
Warraanty
One‐year limited parts & labor
Firrmwaare User
U Manu
M ual
Firmwarre verssion – 1.2
Media Pla
ayers:
XMP‐6200
MBR‐1100
XMP‐730
00
Contents
Firmware User Manual
1.
Introduction
1.1.
2.
Features
Configuring the Player
2.1.
System connections
2.2.
Basic settings
2.3.
Connect the player to your network
2.4.
Time zone settings
2.5.
Content settings
2.6.
Player Information
2.7.
Content configuration – AppStart
10
2.8.
Content configuration – FailSafe
10
2.9.
Content configuration – EasyPlay
10
2.10.
Display settings
13
2.11.
Sound settings
16
2.12.
System configuration – Player name
17
2.13.
System configuration – Security
18
2.14.
System configuration – Time Server
18
2.15.
System configuration – Scheduled reboot
19
2.16.
System configuration ‐ Firmware update
19
2.17.
System configuration – Expansion storage
20
2.18.
System configuration ‐ Factory reset
22
2.19.
System configuration – Power save
23
3.
Content Management
23
4.
Authoring in HTML5
23
5.
Working with SMIL
23
5.1.
Introduction
24
5.2.
www.a‐smil.org for developers
24
6.
Appendix: FAQ
24
3. Introduction
This document describes the basic operation of the player and frequently asked questions.
3.1. Features
This is a Full HD 1080p high definition digital signage player featuring industrial grade mechanical design and
versatile open‐standard HTML5 and SMIL programmability.





Support for HTML5 widgets for dynamic content (W3C Widgets standard)
Industry leading W3C SMIL support for developers
Full HD 1080p hardware decoding of MPEG1/2/4, H.264, and VC‐1 media formats
Supports full POPAI Screen Media Formats Standards profiles S1 to S12, and E1 to E8
Multiple 3rd party software solution compatibility
4. Configuring the Player
4.1. System connections
If it is a media player, connect it to a monitor via an HDMI cable.
If it is a signboard (with built‐in screen), no monitor is required. However, a signboard player can still be
connected to a monitor via HDMI for larger display area.
When using an HDMI connection, audio is sent along with video over the HDMI cable, so no additional cables are
required.
Attach the AC power adapter to power on the unit. After approximately 15 seconds, the booting animation
will be displayed on screen as shown below :
The boot‐up process takes approximately 40 seconds to complete.
Troubleshooting Tips for media players
The operation indicators light up, but no video is displayed on screen
 Ensure that your video cable (HDMI) is securely connected. When using an HDMI connection,
choose high quality, certified HDMI cables or try using shorter length cables
 Check if your monitor is turned on and the correct video input source is selected
After boot‐up completes, player will stay in Basic settings menu if no content service has been configured (i.e.
first boot‐up for brand new unit or after a factory reset).If you have already set content into the player, contents
will play back automatically after 15 seconds after boot‐up.
4.2. Basic settings
You must attach a USB mouse to the player to configure settings. If the player has touch screen, then the USB
mouse is not required, and all the click action can be replaced by tap action.
(Fig. 2.2.1)
Basic settings:
– Network, Time zone and Content.
Each time the Basic settings menu is entered, playback will automatically begin after 15 seconds if content
services have been previously set. Auto playback can be canceled by clicking on the button before the countdown
ends.
User is able to enter Advanced Settings by clicking the Advanced button.
To enter the menu system at any time during playback, plug in a USB mouse and hold the left mouse key in the
corner area as shown below for 10 seconds. If the player has touch screen, then tapping and holding in the
corner areas for 10 seconds would also bring you to the menu.
*Player will ask for password if password has been configured.
4.3. Connect the player to your network
Wireless connection
Click the Wireless LAN setting to launch the wireless configuration UI.
(Fig. 2.3.1)
Click the ON/OFF button as indicated below to turn ON Wireless interface (network).
(Fig. 2.3.2)
The player will scan for wireless signals nearby and available access points will be listed.
(Fig. 2.3.3)
Click on the network ID to connect. If the network requires authentication, you will be asked to provide a
password.
(Fig. 2.3.4)
Static IP – manually assign network IP address
Check the box that says "Show advanced options"
(Fig. 2.3.5)
Click down arrow to hide keyboard if needed.
You can also scroll down/ swipe to see the rest of the menu.
Under IP settings, change DHCP to Static.
(Fig. 2.3.6)
Fill the form and click Connect to complete the setting.
(Scroll down/ swipe to see the rest of the menu if needed )
(Fig. 2.3.7)
Wired connection
To use the wired Ethernet connection, connect an Ethernet cable. Ethernet connection takes higher priority.
DHCP – automatically assign network IP address
Turn on Ethernet. If using DHCP, no further action is required.
(Fig. 2.3.8)
Static IP – manually assign network IP address
Click Static IP Settings to configure static IP address.
(Fig. 2.3.9)
Proxy settings
In Basic settings, click the Advanced button, advanced configuration menu will be launched.
Click Network, and then click Advanced.
(Fig. 2.3.10)
(Fig. 2.3.11)
Proxy setting menu will be launched, input proxy hostname and port , then click Done to finish
configuration.
(Fig. 2.3.12)
Show IP settings
In Basic settings, click the Advanced button, advanced configuration menu will be launched. (Fig. 2.3.10)
This feature is to control whether the IP address being displayed in Basic settings menu. This is default
enabled. When disabled, Basic settings will display “connected” instead of IP address.
Click Network, and then click Show IP.
(Fig. 2.3.13)
(Fig. 2.3.14)
4.4. Time zone settings
Click Time zone.
(Fig. 2.4.1)
Choose the correct time zone from the available options.
(Fig. 2.4.2)
4.5. Content settings
Click the Set content button.
(Fig. 2.5.1)
Input the SMIL/HTML5 content URL and click Set. It will return to Basic Settings automatically.
(Fig. 2.5.2)
The player will check the availability of SMIL/HTML5 content URL, with the Play button showing Checking…
The checking action can be canceled by clicking Checking… button, it will change back to Play.
NOTE:
It is highly recommended to let the player check the availability of the content URL. Clicking Play button with
a bad/invalid URL set would cause the player to reboot, if the FailSafe function is not configured.
(Fig. 2.5.3)
If the SMIL/HTML5 content URL is available, the Play button will change to a 15‐second countdown and the
playback will start after the countdown. The countdown can be canceled by clicking the button.
If it keeps showing Checking… for a long time, please go back to Set content to check the correctness of the
URL.
(Fig. 2.5.4)
4.6. Player Information
User can check the player’s basic information including the Health status, Firmware version, and Player ID.
Click the Advanced button, advanced configuration menu will be launched.
(Fig. 2.6.1)
Click on Information. The definitions of the Health Status:
Green – Normal. The device is connected to the URL server.
Blue – Local. The device is playing content from the USB drive or SD card.
Gray – Disconnected. The device is disconnected.
(Fig. 2.6.2)
4.7. Content con
nfiguratio
on – AppSttart
User can
c assign the URL and APP for execution
n right after th
he system starts up.
Click the Advan
nced button. (Fig. 2.6.1)
Th
he Advanced o
option is used
d for 3rd‐partyy App configurration only.
Click on Conten
nt, and then click on AppStaart.
En
nter the valid URL of HTML//SMIL in AppSStart (Fig. 2.7..1). If you alreeady configureed SMIL/HTML5 content
UR
RL via ”Set content” (Fig. 2.5.2), the URLL would be sho
owed here.
(Fig. 2.7
7.1)
4.8. Content con
nfiguratio
on – FailSa
afe
User can
c assign the URL and APP for execution
n while the system has faileed to play the assigned content.
Click the Advan
nced button, advanced
conffiguration meenu will be lau
unched. (Fig. 2
2.6.1)
Click on Conten
nt, and then click on FailSaffe.
En
nter the URL of
o HTML/SMILL in FailSafe.
Th
he Advanced o
option is used
d for 3rd‐partyy App configurration only.
(Fig. 2.8
8.1)
4.9. Content con
nfiguratio
on – EasyP
Play
The feeature EasyPlaay allows the player
to play media conten
nt from the USB flash drivee (or Micro SD card) directlyy.
Pleasee note media files
does not copied to player’s internal storage, so USB
U flash drivee (or Micro SD
D card) must
not bee removed.
10
nabled, the pllayer will playy content onlyy from the USB
B drive (or Micro SD card). If user wants
When EasyPlay is en
m the URL serrver configured via ”Set con
ntent”, EasyPllay must be disabled.
to playy content from
Insert USB drivee or Micro SD card containiing media con
ntent that you
u want to playy.
Click the Advan
nced button. (Fig. 2.6.1)
Click on Conten
nt, and then click on EasyPlay.
Click Disabled/Enabled butto
on to enable EasyPlay,
and choose from 2 available op
peration modes, Photo
Mode and Movvie Mode.
(Fig. 2.9.1)
Config
gure Photo M
Mode
Click on Photo for
f choosing photos
and music. Click on the buttons as
a marked in red below, and
d select the
directories for photos
and music from thee USB drive.
Click Set button
n after selectin
ng the directo
ories.
(Fig. 2.9.2)
Config
gure Movie Mode
Click on Movie.. Click on the button
as marrked in red beelow, and seleect the directo
ory for moviess from the USB
drrive.
Click Set button
n after the fold
der is selected
d.
11
Th
he files in the selected foldeers will be played after clickking the Play button
in the Basic or Advaanced settingss
menu.
(Fig. 2.9.3)
EasyP
Play Schedulle configurattion
Click the Advan
nced button. (Fig. 2.6.1)
Click on Conten
nt, and then click on Schedu
ule.
Click on the butttons marked in red below to enable/dissable the EasyyPlay schedulee for each time slots.
Type
the scheeduled time in
n the dialoguee boxes markeed in blue belo
ow by using th
he pop‐up keyyboard or the
USB keyboard
d.
(Fig. 2.9.4)
Th
he "On" timess assigned in the time slots A‐E are inclussive. For exam
mple, a schedu
ule assigned as the examplee
beelow:
(Fig.
2.9.5)
12
TThe exact playyback time wiill be the timee slots marked
d in blue as shown in figure 2.9.6. The daark blue parts
a the overlaap time of C/D
are
D and D/E.
(Fig. 2.9.6)
4.10. Display
setttings
Resollution setting
gs (for mediia players)
For beest quality, sett the output reesolution to match
your dissplay’s native resolution to
o avoid image scaling and
blur.
ng an LCD com
mputer monito
or, projector, or plasma dissplay, refer to the device sp
pecifications
If you are connectin
for opttimal settingss.
Click the Advan
nced button, advanced
conffiguration meenu will be lau
unched. (Fig. 2
2.6.1)
Click the Displaay/sound buttton, and then click on Display. The Displaay Settings paage will be launched.
((Fig. 2.10.1)
13
Click on Resolution, and seleect suitable resolution from
m the popup menu.
Default configuration
n is Auto
will auto detect and use thee best optimizzed resolution
n that your dissplay supportss.
Deetect, player w
(Fig. 2.10.2)
(Fig. 2.10.3)
Resolution and Dual Display (for signboards)
The default Output mode is set to "Panel". (Fig. 2.10.4) With Output mode set to “Panel”, the signboard is ONLY
displaying image on the panel.
(Fig. 2.10.4)
Signboards support output to panel and external monitor at the same time, to use this function, please:
14
Check “Enable dual display” in the Display menu. (Fig. 2.10.5)
Connect signboard to a monitor via HDMI port
Set the Output mode to a setting which best matches the monitor’s specification. (Fig. 2.10.6)
(Fig. 2.10.5)
(Fig. 2.10.6)
Panel Brightness (for signboards)
The default panel brightness is set to maximum, and it can be adjusted in the Display settings.
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on Brightness.
Click the Display/sound button, and then click on Display. The Display Settings page will be launched.
(Fig. 2.10.1)
(Fig. 2.10.7)
15
Drag the blue dot marked in red below to adjust the brightness. Click on OK to save the configuration.
(Fig. 2.10.8)
Screen orientation
Screen orientation is to set the display to rotate 90/180/270 degrees.
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on the Screen orientation marked in red below.
Click the Display/sound button, and then click on Display. The Display Settings page will be launched.
(Fig. 2.10.1)
(Fig. 2.10.9)
Click on the preferred angle from the menu.
(Fig. 2.10.10)
4.11. Sound settings
To control the output sound volumes and touch sounds:
16
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click the Display/sound button, and then click on Sound. The Sound Settings page will be launched.
(Fig. 2.11.1)
Click on Volume
es, the Volum
mes settings paage will be lau
unched. Drag the blue slideers to adjust th
he volumes fo
or
he selected op
ptions, and theen click on OK
K to save the new
n settings.
th
(Figg. 2.11.2)
(Figg. 2.11.3)
4.12. Sy
ystem con
nfiguratio
on – Playe
er name
The player’s name ccan be specifieed so the playyer can be eassily recognized
d in the manaagement softw
ware.
(Manaagement softw
ware support is required)
17
Click the Advan
nced button, advanced
conffiguration meenu will be lau
unched. (Fig. 2
2.6.1)
Click on System
m, and click on
n Player name
e.
Input a name fo
or the field an
nd click Set.
(Fig. 2.12.1)
4.13. System configuration – Security
A password can be set to provide authentication for player access. If the password is set, a password prompt will
appear if a user is trying to enter the Basic settings menu from playback.
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on System, and click on Security.
Input a password in the field and click Set.
(Fig. 2.13.1)
4.14. System configuration – Time Server
The feature allows user to synchronize player’s time with the web server where the appStart URL hosted,
disabled by default.
When disabled, player synchronize it’s time with Android default time server( ntp.pool.org), this requires
internet connection.
When enabled, player synchronize it’s time with the web server where the appStart URL hosted (based on http
response header’s time)
18
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on System, and click on Time server.
Click the Use AppStart URL as time server button as marked in red below to enable/disable the time server
function.
Click on Set to save the setting.
(Fig. 2.14.1)
4.15. System configuration – Scheduled reboot
The feature Scheduled Reboot allows the player to reboot on the assigned time automatically every day.
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on System, and click on Scheduled Reboot.
Click the Enable daily reboot button as marked in red below to enable/disable the daily reboot function.
Click on the dialogue box to set the time. The value can be inputted with the pop‐up keyboard or the USB
keyboard.
Click on Set to save the setting.
(Fig. 2.15.1)
4.16. System configuration ‐ Firmware update
Firmware updates can be performed by using a USB flash drive. Please read the release notes regarding the
changes that will be made to your player before applying the upgrade.
IMPORTANT: DO NOT unplug the USB drive or power down the player while the system is performing the
firmware update.
Download the latest firmware from http://www.digisignage.com and copy it to the root directory of a USB
drive
Plug in the power cord into the device.
19
After the boot‐up completes, click the Advanced button on the Basic settings menu. (Fig. 2.6.1)
Click on System, then click Firmware update.
Click on OK to begin the firmware update.
(Fig. 2.16.1)
10 Plug in the USB drive while the screen shows “Scanning USB drives for firmware package”.
(Fig. 2.16.2)
4.17. System configuration – Expansion storage
User can add extra Micro SD card to replace its internal storage, please note when internal storage being
replaced, player use only the extra Micro SD card as main storage, internal storage will not be used.
Manual Expansion
11 Power off device.
12 Insert Micro SD card and then plug in power cord to power on.
13 In the Basic settings menu, click the Advanced button, advanced configuration menu will be launched.
(Fig. 2.6.1)
14 Click on System, click on Expansion storage and click Initialize, player will format Micro SD card then reboot
by itself.
20
(Fig. 2.17.1)
(Fig. 2.17.2)
15 After boot up, check player information and new capacity will be displayed.
(Fig. 2.17.3)
Auto Expansion
16 In the Basic settings menu, click the Advanced button, advanced configuration menu will be launched.
(Fig. 2.6.1)
17 Click on System, click on Expansion storage and enable auto‐format.
21
(Fig. 2.17.4)
18 Power off device.
19 Insert Micro SD card and then plug in power cord to power on.
20 After boot up, check player information and new capacity will be displayed.(Fig 2.17.3)
4.18. System configuration ‐ Factory reset
If you forget the system password you have set, you must reset the system to regain access to the player.
Using the reset button
21
22
23
24
PRESS and HOLD the reset button with a pin.
RE‐CONNECT the power cord.
WAIT until the status LED flashes.
RELEASE reset button and wait for system to initialize.
Using a USB mouse
System reset will re‐initialize the system, clear passwords, and return settings to their default values. Perform the
following:
25
CONNECT a USB mouse or using touch screen for input.
Click the Advanced button, advanced configuration menu will be launched. (Fig. 2.6.1)
Click on System configuration, and choose Factory default.
Click on OK button to perform the system reset.
(Fig. 2.18.1)
22
4.19. Sy
ystem con
nfiguratio
on – Powe
er save
The Po
ower save feature allows th
he player to power off auto
omatically whiile staying at tthe Basic settiings menu
withou
ut any action taken for 10 minutes.
Click the Advan
nced button, advanced
conffiguration meenu will be lau
unched. (Fig. 2
2.6.1)
Click on System
m, and click on
n Power save.
Click the Enable
e Power Save
e mode button
n as marked in
n red below to
o enable/disable the power save functio
on.
Click on Set to save
the settin
ng.
(Fig. 2.19.1)
5. Con
ntent Management
The player is design
ned to work with
w 3rd party management
solutions.
Please refer to th
he printed guiide for related
set up instructions.
6. Authoring in
n HTML5
A majo
or advancemeent in the playyer is the ability to playbackk HTML5 conttent which can
n contain dynamic
inform
mation.
To find
d out more ab
bout using HTML5 for digitaal signage, visiit http://www
w.digisignage.ccom/
7. Worrking witth SMIL
The player uses opeen communicaations protoco
ols for conten
nt presentation and playbacck control. SM
MIL‐compliance
meanss predictable results
across multiple devices, and SMIL’s non‐proprietary nature means that your
investments are nevver obsolete.
23
7.1. Introduction
Using SMIL (pronounced “smile”), the language created by W3C for multimedia communications, the media
player understands the language “spoken” by professional tools from companies such as Adobe, Apple, Microsoft,
and Real Networks. What this means is quicker, easier, and better integration of your players into your digital
signage networks, opening up avenues of software controls and realizing the full potential of your player
hardware down the road.
7.2. www.a‐smil.org for developers
The media player operating system utilizes W3C SMIL as the underlying scripting language, which lends well to
customization to your project management needs. For resources, downloads, and community support, please
visit www.a‐smil.org.
8. Appendix: FAQ
What video format can I play?
Video files encoded in MPEG‐4 AVC up to 1920x1080 resolutions and bitrates should play perfectly. If a certain
video is not played as scheduled, or if it plays poorly, please search the support site for “transcode” instructions.
The player is placed near my Wi‐Fi access point, yet the connection is unreliable.
Wi‐Fi appliances in general should be placed 10 feet (3 meters) from the Wi‐Fi access point for reliable operation.
Try relocating the access point further away from the player to improve connection.
If both Ethernet & Wi‐Fi are connected, which one will take precedence?
If both connections are available, Ethernet will be used.
What should I do if I forgot my password?
Please perform a factory reset.
Use the S/W RESET button located at the back of the media player to restore factory settings. This will also clear
the player’s password.
How do I manage the playback of contents?
The media appliance is designed to be interoperable with leading 3rd party management software solutions or via
SMIL open standard commands.
Could the player display Flash or Microsoft PowerPoint presentations?
The player features limited PowerPoint support, but not Flash support.
While PCs can play many formats with varying degrees of success, RISC‐based media players are designed to
reliably play specific video formats (see spec for details). While Microsoft PowerPoint native files cannot play
directly on a RISC‐based player, the file can be converted (i.e. Manager Express) into an image format to be
played as an image slideshow.
Why won’t some media files play properly?
The video data bit‐rate used may have exceeded the recommended bit rate.
The video data bit‐rate is the amount of video or audio data used per second to store or play the contents,
usually expressed in Mbps (mega‐bits per second). Video encoded with excessive bit‐rates will not playback
smoothly in the media player, likely due to storage I/O bottleneck.
Visit http://www.digisignage.com for compatible media format presets.
The media playback looks different on a PC compared to the media player’s screen. (Wrong aspect
ratio)
There are 2 major aspect ratios (width‐to‐height ratios) for video content, but many kinds of displays. If you play
4:3 video on a 16:9 display (or vice versa), a circle becomes oval, and the picture takes on a squeezed or
stretched look. To avoid this distorted look, adding black bars are a common technique.
The Network Media Player can be configured to automatically add black bars for certain types of displays. You
can set the output resolution in the player’s configuration menu to match the native resolution of your display.
Some JPEG images cannot be played in the media player.
Progressive JPEG files are not supported. Please convert to baseline JPEG for maximum compatibility.
24
JPEG images can be either of 2 types: baseline or progressive compression. Baseline JPEG offers greatest
compatibility, while progressive JPEGs are suitable for web site images. Progressive images are downloaded and
displayed “progressively,” being rendered more clearly as more data is received over the internet. Progressive
images are primarily supported on PCs. For media appliances, make sure to save images as baseline JPEG in your
photo editor, or resave them as baseline JPEGs using free tools such as IrfanView (http://www.irfanview.com/ ).
Does the media player support video streaming?
No. Media players play files from local storage and do not support real‐time video streaming over the network.
This delivers an optimum viewing experience free of playback quality issues such as stuttering, blocking, or blue‐
screens.
The player is not playing. What should I do?
Play list errors and scheduling issues are two major causes of playback problems. To determine if the problem is
caused by a bad playlist, just delete the playlist and restart the player. The player should loop through all media
files, indicating a fault with the play list.
If the playback is scheduled to play at specific time, check to see if the device is set to the right time zone on the
world clock. If nothing seems wrong, the time zone setting is often the reason the program is not played.
The video is playing but I can’t hear any sound, what should I do?
Check volume (mute) settings on monitor.
25
Federal Communications Commission (FCC) Statement
15.21
You are cautioned that changes or modifications not expressly approved by the part responsible for compliance
could void the user’s authority to operate the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
‐Reorient or relocate the receiving antenna.
‐Increase the separation between the equipment and receiver.
‐Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
‐Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause undesired operation of the
device.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co‐located or operating in conjunction with any other antenna or transmitter.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body
26

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