User manual
i
i
VP8300 User Manual
ViVOpay VP8300 UserManual
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80158500-001
Copyright
Copyright 2017, International Technologies and Systems Corporation. All rights reserved.
ID TECH
10721 Walker Street
Cypress, CA 90630
USA
This document, as well as the hardware and software it describes, is furnished under
license and may only be used in accordance with the terms of such license. The content of
this paper is furnished for informational use, subject to change without notice, and not to be
construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for
any errors or inaccuracies that may appear in this document.
Except as permitted by such license, no part of this publication may be reproduced or
transmitted by electronic, mechanical, recorded, or any other method, or translated into
another language or language form without the express written consent of ID TECH. ID
TECH is a registered trademark of International Technologies and Systems Corporation.
ViVOpay and Value through Innovation are trademarks of International Technologies and
Systems Corporation. Other trademarks are the property of the respective owner.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available"
and the use of these services and hardware are at the user’s own risk. ID TECH does not
make, and hereby disclaims, any and all other express or implied warranties, including, but
not limited to warranties of merchantability, title, fitness for a particular purpose, and any
warranties arising from any course of dealing, usage, or trade practice. ID TECH does not
warrant that the services or hardware will be uninterrupted, error-free, or completely secure.
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FCC Regulatory Compliance
Notices Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. This device complies with
part 15 of the FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to the ViVOpay VP8300 not expressly approved by ViVOtech could
void the user's authority to operate the ViVOpay VP8300.
RF exposure:
• To comply with the FCC RF exposure compliance requirements, this device and its antenna
must not be co-located or operating in conjunction with any other antenna or transmitter.
Cautions and Warnings
Caution: The ViVOpay VP8300 should be mounted 1-2 feet away from other
ViVOpay VP8300.
Warning: Avoid close proximity to radio transmitters which may reduce the ability of
the reader.
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Table of Contents
1 Overview ...................................................................................................... 1
1.1 Additional Features ......................................................................................... 1
1.2 ViVOpay VP8300 Specifications ...................................................................... 2
1.3 Installing ViVOpay VP8300.............................................................................. 3
2 Firmware Upgrade ....................................................................................... 5
2.1 Preparation ...................................................................................................... 5
2.2 Procedure ........................................................................................................ 5
3 ViVOpay VP8300 Troubleshooting ............................................................. 7
4 Glossary ....................................................................................................... 8
5 Customer Support ..................................................................................... 10
1
1
1 Overview
The ViVOpay® VP8300 supports card swipe, contact and contactless payment
information processing and authorization at mobile devices.
The unit can accept a variety of contactless credit cards, contactless key
Fobs.
ViVOpay VP8300 supports the following contactless payment applications in the
latest release of firmware:
• PayPass ISO/IEC
• PayPass Magstripe
• PayPass MChip
• PayPass MXI
• RBS Application (M/Flex)
• VisaWave
• qVSDC/MSD
• American Express – ExpressPay
• Discover Zip
• ViVOwallet
• ViVONFC
• Mifare ePurse
This document assumes that users are familiar with their mobile systems and all
related functions.
Features
The ViVOpay VP8300 supports the following transaction types:
• Contactless RF devices such as ISO 14443 Type A and Type B, and
Mifare devices
1.1 Additional Features
• Contactless: Accepts transactions from consumers using ISO/IEC 14443 Type
A and B or NFC cards and key fobs.
• Speed: Enables quick transactions improving store productivity and operational
efficiencies.
• Implementations: POS peripheral.
• Consumer Intuitive: Equipped with LEDs and sound to provide visual and
audible cues to enable smooth and seamless transactions.
• Secure: Provides highly secure transactions whether financial, pre-paid, loyalty,
or gift.
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1.2 ViVOpay VP8300 Specifications
Hardware
MTBF
200,000 hrs.
Transmitter
Frequency
13.56 MHz +/- 0.01%
Transmitter
Modulation
ISO 14443-2 Type A
Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fall
ISO 14443-2 Type B
Rise/Fall Time: < 2 µsec. each; 8% - 14% ASK
ISO 18092
Receiver Subcarrier
Frequency
847.5 KHz
Receiver Subcarrier
Data
ISO 14443-2 Type A: Modified Manchester
ISO 14443-2 Type B: NRZ-L, BPSK
ISO 18092
Typical Read Range
4-6 cm (1.5 to 2.3 inches)
Physical Dimensions
Height
45 mm (1.78 inches)
Width
141 mm (5.55 inches)
Depth
127 mm (5 inches)
Environmental
Operating
Temperature
0° C to 55° C (32° F to 131° F)
Storage Temperature
-20° C to 60° C (-4° F to 140° F)
Cold and Heat Shock
-20° C to 60° C (-4° F to 140° F) within 25 hrs.
Operating Humidity
5% to 95% non-condensing
Electrical
Reader Input Voltage
USB 5VDC; MAX 0.4A ; 2 Watts
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1.3 Installing ViVOpay VP8300
This section describes how to install the ViVOpay VP8300 on a Desktop.
Launch the USDK and get into the main
screen, USDK will detect the VP8300
automatically(Share same tool with
VP3300).
When VP8300 is standby, the far left
LED will flash.
Contactless transaction:
Select “CTLS”->”Transaction”->”Start
CTLS Trans” to start a contactless
transaction.
When VP8300 is ready to tap card, the
first Green LED will be solid.
Tap the card on VP8300, if reading card
success, all four LEDs will blink once
with one long beep; if reading card
failure, only two short beeps be
sounded.
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The SDK will go online and get approval
from acquire, once acquire approves,
the transaction will be completed.
Contact transaction:
Select “EMV”->”Transaction”->”Start
EMV Trans” to start a contact
transaction.
Insert Contact card to complete the
transaction.
MSR transaction:
Select “MSR”->”Start MSR” to start a
MSR transaction.
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Swipe MSR card to complete the
transaction.
2 Firmware Upgrade
The VP8300 can be upgraded using USB interfaces.
2.1 Preparation
To update the new firmware you will need:
• PC with available USB port
• VP8300 unit
• USB to Micro USB B type cable
• VP8300 firmware update tool
• Firmware file for the desired firmware
2.2 Procedure
1. Copy the VP8300 update tool and firmware on the PC.
2. Plug in the micro-USB B type cable to VP8300, connect the USB cable
to PC USB port.
3. There should be no beep, and all four LEDs blink once.
4. Launch the VP8300 firmware update tool.
5. Cleck “Load”, and select the Firmware which would download.
6. It will download automatically.
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7. Display “100% done” and device will reset.
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3 ViVOpay VP8300 Troubleshooting
The ViVOpay VP8300 is reliable and easy to troubleshoot.
Symptom
Possible Cause
Remedy
General Issues
ViVOpay VP8300
does not appear to
be powered on (no
LEDs light).
• ViVOpay VP8300 no
power.
Check USB cable
• Ensure power level is
correct.
Reading Cards/Fobs/Phones
LEDs do not light and
beeper is not
properly audible
when
Card/Fob/Phone is
presented
• Wrong firmware
(contact your
local support
representative).
Present card/fob/phone
closer to the
ViVOpay VP8300, and
ensure it is parallel to the
face of the ViVOpay
VP8300.
• Ensure the card/fob is
valid/current .
• Check to see if
card/fob/phone is
damaged.
• Ensure phone cover is
correctly
attached to phone.
• Ensure correct firmware is
loaded on ViVOpay VP8300
(local support
representative only).
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4 Glossary
Electronic Cash Register (ECR)
The combination of a traditional cash register and a POS
terminal, often PC-based.
ExpressPay from American Express
American Express contactless payment product that utilizes
contactless technology.
Firmware
Software that is embedded in a hardware device that allows
reading and executing the
software, but does not allow modification, e.g., writing or
deleting data by an end user.
Example: Firmware is a computer program in a read-only
memory (ROM) integrated circuit
chip. A hardware configuration is usually used to represent the
software.
Example: Firmware is a program embedded in an erasable
programmable read-only
memory (EPROM) chip, which program may be modified by
special external hardware, but
not by an application program.
Fob
A key chain device or other non-standard credit card sized
form factor that has an
embedded radio frequency (RF) chip.
MasterCard PayPass
MasterCard's contactless payment product that utilizes
contactless technology.
MTBF
Mean time between failure. MTBF is the average time a device
will function before a failure.
NFC
Near Field Communications.
NFC Phone
Near Field Communications (NFC) phone. A technology where
RFID chips are embedded
in the back cover of a cell phone, such as the Nokia 3220, that
enables communication with
contactless readers to make credit payments.
POS
Point of Sale.
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Point of Sale (POS)
Refers to terminals used in retail stores with a magnetic stripe
reader, keyboard, display and auto dialer modem or IP
connection, connected to the telephone/internet network and
used for on-line credit/debit authorization. Can also be
connected to a host computer, which handles all transaction
processing including item price look-up, data collection, and
credit/debit authorization.
Proximity Payments
Payment method utilizing contactless technology such as RF,
Infrared (IrDA) or Near Field
Communications (NFC).
Radio Frequency (RF)
Any frequency that corresponds to radio signals, including
those used by cellular
telephones and wireless networks.
RF Reader The Point of Sale device that receives the RF transmission
from a card, fob or NFC phone.
Visa Contactless
Visa's contactless payment product that utilizes contactless
technology.
Symbols explanations
EMV Contactless Symbol
ExpressPay from American Express
Visa Contactless
MasterCard PayPass
Discover network.
The symbol of the crossed out wheeled bin indicates that the
product (electrical and electronic equipment) should not be
placed in municipal waste. Please check local regulations for
disposal of electronic products.
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5 Customer Support
Contact your local support representative for all support questions.