Ingenico AXIPRTBT Bluetooth Low Energy printer User Manual 900035197 R11 000 03 indd

INGENICO Bluetooth Low Energy printer 900035197 R11 000 03 indd

User manual - XKB-AXIPRTBT.pdf

AXIUM PRINTERUser Guide
2900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERContents1_Introduction2_Presentation 2_1 Content of the box 2_1_1 Printer 2_2 Overview on the Axium Printer3_Use of the terminal 3_1 Switching off the terminal 3_2 Advance paper 3_3 Meaning leds4_Installation 4_1 Recommendations 4_2 USB Printer connections 4_2_1 USB 4_3 Opening trap door 4_4 Battery 4_4_1 Main characteristics 4_4_2 Installing the battery 4_4_3 Charging the battery 4_4_4 Changing the battery451057105967889101111111112
3900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER 4_5 Paper roll 4_5_1 Main characteristics of INGENICO paper roll 4_5_2 Installing paper roll 4_6 Installing Belt Attach5_Recommendations 5_1 Safety6_Standards7_FCC/IC Compliance 7_1 Federal Communications Commission (FCC) Statement 7_2 Industry Canada (IC) Statement8_Troubleshooting1414151719172021202116
4900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER1_IntroductionWe hope that you will be fully satised with your new terminal Axium Printer. Please select by yourself in this documentation items related to your model.Read this guide to understand and make the best use of your terminal.It presents you the necessary information about use, installation, maintenance, safety and security recommendations.WARRANTY / SECURITYUse only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician.Failure to comply with these instructions will void the manufacturer’s responsibility.This symbol indicates an important Warning.This symbol indicates a piece of advice.
5900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER2_Presentation2_1 Content of the box2_1_1 PrinterAxium Printer terminal unit with paper rollA battery pack disconnectedPower adapterADVICEKeep the packaging. It must be re-used whenever the termi-nal is shipped.User guideBelt attachPinPinPaper roll
6900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERTerminal unitAdvance paper keyCharging USB type C connectorEasy loadingprinterPower Led2_2 Overview of the Axium PrinterON keyBluetoothindication ledCompartment where are located:the battery pack NFC pairing area
7900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERWeight(without paper roll with battery) 167gDimensions (L x w x h) 102x84x46 mmElectrical mains network 100-240VAC / 50-60 Hz -Class VI equipmentConnections on terminal Type C USB Power connector3_Use of the Axium PrinterADVICEBefore to use the terminal, always check if the roll of paper is present.3_1 Switching off the Axium PrinterIf the battery is empty completelly, the terminal automatically shuts off.It may also be switched off by pressing “ON key” during one second until the power led switch off.In order to restart the terminal, press « ON key ».ON key
8900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER3_2 Advance paperAdvance the paper by pressing “advance paper key”.Advance paper keyBluetooth led : blue when the printer is connected by Bluetooth interfacePower led MeaningGreen (ashing during battery charge) Battery level between 50% - 100%Yellow (ashing during battery charge) Battery level between 30% - 50%orange (ashing during battery charge) Battery level between 0% - 30%Red (ashing during battery charge) Battery empty cannot printingBlue ashing No batteryQuick red ashing No paper detected3_3 Meaning leds
9900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_Installation4_1 RecommendationsLocation of the Axium printerThe printer should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.).Operating conditionsAmbient temperature from -10°C to +45°CMax relative humidity 85% at +40°CBattery charging conditionsAmbient temperature from +0°C to +40°CStorage conditionsAmbient temperature from -20°C to +55°CMax relative humidity 85% at +55°C
10900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERThere is an USB connector (USB type C) on the left side of the Axium printer terminal (see below picture). This connector manages the battery charge.Connector used for PC travel charger, etc...4_2 USB Printer connections4_2_1 USBUSB type C4_3 Opening trap doorCAUTIONSwitch off the terminal before opening the trapdoor.Flip the printer and unclip the trapdoor by pushing on the clip with as shown with the arrows on the picture.
11900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_4 Battery4_4_1 Main characteristicsCharacteristics Li-ion 2250 mAhCharge (power supply-1.0A) 50% capacity in 1:15; full capacity in 2:304_4_2 Installing the batteryWARNINGCheck that the terminal is not connected to the main electric network.Flip your printer and unclip the battery trapdoor by pushing on the button as shown on the pictureDisengage the trapdoorTake the battery pack included in the boxLocate the battery pack connector beside the battery compartment Plug the battery pack connector according to the connector locating system and (as shown on picture). Verify that it locks.Place the battery pack in its compartment.Close the battery compartment trapdoor.
12900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_4_3 Charging the batteryOn initial start-up, charge the battery for 4 hours under the environmental conditions stated above When does the battery need to be charged? When used with a terminal power supply: connect the power supply to Axium printer power connector.How can the battery be charged?Using the terminal power supply Connect the terminal power supply unit to the terminal type C connector located on the left side of the terminal.Connect the power supply unit to the power supply mains networkCheck to see if the power led is ashing (=battery charging)The environment in which the charge takes place inuences battery lifetime and autonomy (number of ticket printing)How does the battery need to be charged? The optimal conditions are as follows: - Charging away from any external heat source (radiator, sun, enclosed area…) - The optimal temperature is between +15°C and +25 °CFor the power state of the printer, please refer to § 3.3
13900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_4_4 Changing the batteryIt is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. Turn it off by pressing “ON key” for about one secondRemove the battery trapdoor (see section 4.3“opening trap door”)Lift the battery and remove it from its compartment Carefully disconnect battery, following the instructions below.Connect and install the new battery by following the instructions in section 4.4.2 “Installing battery”Close the battery trapdoor and charge the new battery. See section «4.4.3 “Charging the Battery»In order to preserve the environment, dispose used battery in compliance with current country recycling legislation.
14900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_5 Paper roll4_5_1 Mains characteristics of INGENICO paper rollDiameter 42 mmLength About 18 metresColour WhiteWidth 58 mmR40 paper roll characteristics PrecisionsThe thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid:/ storage in hot wet places (near air-conditioner, humidity higher than 85%)/ exposure to sunlight or ultraviolet for long periods/ contact with organic solvents (solvent type adhesive)/ direct contact with materials containing plasticizers (PVC transparent folders or envelopes)/ direct contact with «diazo» papers/ direct contact with water/ Rubbing or pressing the paper too stronglyWARNINGFor best product performance, only use heat sensitized paper approved by Ingenico.WARNINGSwitch off the terminal prior to installing a paper roll.Use only paper approved by Ingenico. The use of non approved paper is likely to damage the printer of your terminal.
15900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_5_2 Installing paper rollOpen the paper compartment by pulling on each side of the printer and pull the cover to the rear of the terminal.Insert the paper roll in the compartment following the directions shown on the below picturePull the paper up to the top of the terminalMaintain the paper and close the lidPress simultaneously on both upper corners of the paperap, as shown by arrows on picture, until it clips into positionwhen the paper is empty, power led ash quickly in red.
16900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER4_6 Installing Belt AttachDisconnect the battery by following the instructions in section 4.4.4Remove the silicon partInsert the belt attachInsert the pin on the belt attachPull the attach beltuntil you clickInstall the battery by following the instructions in section 4.4.2
17900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER5_Recommendations5_1 SafetyDisconnect the Printer power supply block adapter from the electrical mains network. Powering down the Axium Printer :Axium printer is  tted with battery specially designed for this terminal. BatteryOnly use the appropriate chargers and batteries listed in the Ingenico’s catalogue.Do not short-circuit the battery.Do not attempt to open the battery container.Used batteries must be disposed of at the appropriated sites.WARNINGThere is a risk of explosion if the battery is incorrectly re-placed or is placed in a  re.The electrical outlet must meet the following criteria :Electrical power outletMust be installed near the equipment and easily accessible;Do not short-circuit the battery.Do not attempt to open the battery container.Used batteries must be disposed of at the appropriates sites.The power supply label contains six symbols : Double insulation symbolDC current outputAC current input
18900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERDC Power jack polarityIn door user onlyInternational Efciency Marking Protocol (Energy Star Level 5) Your handset must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane.Non-compliance with these safety rules may result in legal action and/or a ban on later access to cellular network services.On airplanesCertain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially tted and certied cover enabling use in proximity to a fuel pump.Explosion areasYour handset is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc.Your doctor or the equipment manufacturer will be able to provide you with appropriate advice.Electronic health appliances
19900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER6_StandardsEnvironment (WEEE, Batteries andPackaging)This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.Ingenico ensures that efcient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries.Packaging waste must also be collected separately to assure a proper disposal and recycling. Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment.The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled.
20900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER7_FCC/IC Compliance7_1 Federal Communications Commis-sion (FCC) Statement 15.21CAUTION : This equipment may not be modied, altered, or changed in any way without signed written permission from “INGENICO”. Unauthorized modication may void the equipment authorization from the FCC and will void the “INGENICO” warranty.This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.15.105(b)This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures :Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.15.19 (a) (3)This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1) This device may not cause harmful interference and2) This device must accept any interference received, including interference that may cause undesired operation of the device.The device complies with FCC radiation exposure limits set forth for general population. This device must not be co-located or operating in conjuction with any other antenna or transmitter.
21900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTER8_TroubleshootingThe terminal does not turn on Check the battery ( is it discharged, is it connected ?) A full discharged battery can take long charging time to recover Connect terminal to terminal power supply or put it on powered base7_2 Industry Canada (IC) Statement. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:1) this device may not cause interference, and2) this device must accept any interference, including interference that may cause undesired operation of the device.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:1) l’appareil ne doit pas produire de brouillage, et2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.Dans le but de réduire les risques de brouillage radioélectrique à l’ intention d’autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.This device complies with ISED radiation exposure limits set forth general population. This device must not be co-located or operating in conjunction with any other antenna or transmitter.
21www.ingenico.com28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre 900035197 R11 000 03/0119Copyright© 2019 IngenicoAll rights reservedAXIUM PRINTERYour contact“This Document is Copyright © 2019 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document condential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the condentiality of that information.Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user.INGENICO is not responsible for any use of this device, which would be non consistent with the present document.All trademarks used in this document remain the property of their rightful owners.”

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