Ingenico AXIPRTBT Bluetooth Low Energy printer User Manual 900035197 R11 000 03 indd

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Document ID	4160866
Application ID	rZN9m/JifYxk86/ZUJZ4sg==
Document Description	User manual - XKB-AXIPRTBT.pdf
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Permanent Confidential	No
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Document Type	User Manual
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Date Submitted	2019-02-05 00:00:00
Date Available	2019-02-05 00:00:00
Creation Date	2019-01-25 15:57:28
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Document Lastmod	2019-01-28 16:21:48
Document Title	900035197 R11 000 03.indd
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AXIUM PRINTER
User Guide
Contents
1_Introduction
2_Presentation
2_1 Content of the box
2_1_1 Printer
2_2 Overview on the Axium Printer
3_Use of the terminal
3_1 Switching off the terminal
3_2 Advance paper
3_3 Meaning leds
4_Installation
4_1 Recommendations
4_2 USB Printer connections
4_2_1 USB
10
10
4_3 Opening trap door
10
4_4 Battery
11
AXIUM PRINTER
4_4_1 Main characteristics
11
4_4_2 Installing the battery
11
4_4_3 Charging the battery
11
4_4_4 Changing the battery
12
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_5 Paper roll
14
4_5_1 Main characteristics of INGENICO
14
		paper roll
4_5_2 Installing paper roll
15
4_6 Installing Belt Attach
16
5_Recommendations
17
5_1 Safety
17
6_Standards
19
7_FCC/IC Compliance
20
7_1 Federal Communications
Commission (FCC) Statement
20
7_2 Industry Canada (IC) Statement
21
8_Troubleshooting
AXIUM PRINTER
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Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
1_Introduction
We hope that you will be fully satisfied with your new terminal Axium
Printer. Please select by yourself in this documentation items related
to your model.
Read this guide to understand and make the best use of your terminal.
It presents you the necessary information about use, installation,
maintenance, safety and security recommendations.
WARRANTY / SECURITY
Use only the power supply included with the product to
ensure best performance and safety. Maintenance should
only be provided by Ingenico authorized technician.
Failure to comply with these instructions will void the
manufacturer’s responsibility.
This symbol indicates an important Warning.
This symbol indicates a piece of advice.
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
2_Presentation
2_1 Content of the box
2_1_1 Printer
Axium Printer terminal unit with paper roll
Paper roll
Power adapter
A battery pack disconnected
User guide
Belt attach
Pin
ADVICE
Keep the packaging. It must be re-used whenever the terminal is shipped.
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
2_2 Overview of the Axium Printer
Terminal unit
Easy loading
printer
Bluetooth
indication led
Power Led
Advance
paper key
ON key
NFC pairing
area
Charging USB type C connector
Compartment where are located:
the battery pack
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
Weight
(without paper roll with battery)
167g
Dimensions (L x w x h)
102x84x46 mm
Electrical mains network
100-240VAC / 50-60 Hz Class VI equipment
Connections on terminal
Type C USB Power connector
3_Use of the Axium Printer
ADVICE
Before to use the terminal, always check if the roll of paper
is present.
3_1 Switching off the Axium Printer
If the battery is empty completelly, the terminal automatically
shuts off.
It may also be switched off by pressing “ON key” during one
second until the power led switch off.
ON key
In order to restart the terminal, press « ON key ».
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
3_2 Advance paper
Advance the paper by pressing “advance paper key”.
Advance paper key
3_3 Meaning leds
Bluetooth led : blue when
the printer is connected
by Bluetooth interface
Meaning
Power led
Green (flashing during battery charge)
Battery level between 50% - 100%
Yellow (flashing during battery charge)
Battery level between 30% - 50%
orange (flashing during battery charge)
Battery level between 0% - 30%
Red (flashing during battery charge)
Battery empty cannot printing
Blue flashing
No battery
Quick red flashing
No paper detected
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_Installation
4_1 Recommendations
Location of the Axium printer
The printer should be placed far from any very hot zones, protected
from vibrations, dust, damp and electromagnetic radiation (computer
screen, anti-theft barrier etc.).
Operating conditions
Ambient temperature
from -10°C to +45°C
Max relative humidity
85% at +40°C
Battery charging conditions
Ambient temperature
from +0°C to +40°C
Storage conditions
Ambient temperature
from -20°C to +55°C
Max relative humidity
85% at +55°C
AXIUM PRINTER
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_2 USB Printer connections
4_2_1 USB
There is an USB connector (USB type C) on the left side
of the Axium printer terminal (see below picture). This
connector manages the battery charge.
USB type C
Connector used for PC travel charger, etc...
4_3 Opening trap door
CAUTION
Switch off the terminal before opening the trapdoor.
Flip the printer and unclip the trapdoor by pushing on the
clip with as shown with the arrows on the picture.
AXIUM PRINTER
10
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_4 Battery
4_4_1 Main characteristics
Characteristics
Li-ion 2250 mAh
Charge (power supply-1.0A)
50% capacity in 1:15; full capacity in
2:30
4_4_2 Installing the battery
WARNING
Check that the terminal is not connected to the main electric
network.
Flip your printer and unclip the battery trapdoor by pushing
on the button as shown on the picture
Disengage the trapdoor
Take the battery pack included in the box
Locate the battery pack connector beside the battery
compartment
Plug the battery pack connector according to the connector
locating system and (as shown on picture).
Verify that it locks.
Place the battery pack in its compartment.
Close the battery compartment trapdoor.
AXIUM PRINTER
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Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_4_3 Charging the battery
When does the battery need to be charged?
On initial start-up, charge the battery for 4 hours
under the environmental conditions stated above
When used with a terminal power supply: connect the
power supply to Axium printer power connector.
How does the battery need to be charged?
For the power state of the printer, please refer to § 3.3
The environment in which the charge takes place
influences battery lifetime and autonomy (number of
ticket printing)
The optimal conditions are as follows:
- Charging away from any external heat source
(radiator, sun, enclosed area…)
- The optimal temperature is between +15°C and
+25°C
How can the battery be charged?
Using the terminal power supply
Connect the terminal power supply unit to the terminal
type C connector located on the left side of the
terminal.
Connect the power supply unit to the power supply
mains network
Check to see if the power led is flashing (=battery
charging)
AXIUM PRINTER
12
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_4_4 Changing the battery
It is imperative to use a battery authorized by Ingenico.
There is danger of explosion if battery used is not approved
by Ingenico.
Turn it off by pressing “ON key” for about one second
Remove the battery trapdoor (see section 4.3“opening
trap door”)
Lift the battery and remove it from its compartment
Carefully disconnect battery, following the instructions
below.
Connect and install the new battery by following the
instructions in section 4.4.2 “Installing battery”
Close the battery trapdoor and charge the new battery.
See section «4.4.3 “Charging the Battery»
In order to preserve the environment, dispose used
battery in compliance with current country recycling
legislation.
AXIUM PRINTER
13
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_5 Paper roll
4_5_1 Mains characteristics of INGENICO
paper roll
R40 paper roll characteristics
Precisions
Colour
White
Width
58 mm
Diameter
42 mm
Length
About 18 metres
The thermal paper can be deteriorated by poor storage
conditions, so we recommend you to avoid:
/ storage in hot wet places (near air-conditioner, humidity
higher than 85%)
/ exposure to sunlight or ultraviolet for long periods
/ contact with organic solvents (solvent type adhesive)
/ direct contact with materials containing plasticizers (PVC
transparent folders or envelopes)
/ direct contact with «diazo» papers
/ direct contact with water
/ Rubbing or pressing the paper too strongly
WARNING
For best product performance, only use heat sensitized
paper approved by Ingenico.
WARNING
Switch off the terminal prior to installing a paper roll.
Use only paper approved by Ingenico.
The use of non approved paper is likely to damage the
printer of your terminal.
AXIUM PRINTER
14
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_5_2 Installing paper roll
Open the paper compartment by pulling on each side of the
printer and pull the cover to the rear of the terminal.
Insert the paper roll in the compartment following the
directions shown on the below picture
Pull the paper up to the top of the terminal
Maintain the paper and close the lid
Press simultaneously on both upper corners of the
paperflap, as shown by arrows on picture, until it clips into
position
when the paper is empty, power led flash quickly in red.
AXIUM PRINTER
15
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
4_6 Installing Belt Attach
Disconnect the battery by following the instructions in section 4.4.4
Insert the belt attach
Remove the silicon part
Insert the pin on the belt attach
Pull the attach belt
until you click
Install the battery by following the instructions in section 4.4.2
AXIUM PRINTER
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Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
5_Recommendations
5_1 Safety
Powering down the Axium Printer :
Disconnect the Printer power supply block adapter from the
electrical mains network.
Battery
Axium printer is fitted with battery specially designed for this
terminal.
Only use the appropriate chargers and batteries listed in the
Ingenico’s catalogue.
Do not short-circuit the battery.
Do not attempt to open the battery container.
Used batteries must be disposed of at the appropriated sites.
WARNING
There is a risk of explosion if the battery is incorrectly replaced or is placed in a fire.
Electrical power outlet
The electrical outlet must meet the following criteria :
Must be installed near the equipment and easily accessible;
Do not short-circuit the battery.
Do not attempt to open the battery container.
Used batteries must be disposed of at the appropriates sites.
The power supply label contains six symbols :
Double insulation symbol
DC current output
AC current input
AXIUM PRINTER
17
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
DC Power jack polarity
In door user only
International Efficiency Marking Protocol (Energy Star Level 5)
On airplanes
Your handset must be switched off by removing the battery
pack. Remove the battery from the terminal when on an airplane.
Non-compliance with these safety rules may result in legal
action and/or a ban on later access to cellular network services.
Explosion areas
Certain regulations restrict the use of radio equipment in
chemical plants, fuel depots and any site where blasting is
carried out. You are urged to comply with these regulations. The
terminal shall be protected by a specially fitted and certified
cover enabling use in proximity to a fuel pump.
Electronic health appliances
Your handset is a radio transmitter which may interfere with
health appliances, such as hearing aids, pacemaker, hospital
equipment, etc.
Your doctor or the equipment manufacturer will be able to
provide you with appropriate advice.
AXIUM PRINTER
18
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
6_Standards
Environment (WEEE, Batteries and
Packaging)
This product is labeled in accordance with European Directives
2002/96/EC concerning Waste Electrical and Electronic Equipment
(WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those
provisions are requiring producers and manufacturers to become liable
for take-back, treatment and recycling upon end of life of equipment
and batteries.
The associated symbol means that WEEE and waste
batteries must not be thrown away but collected
separately and recycled.
Ingenico ensures that efficient collection and recycling schemes are
set-up for WEEE and batteries according to the local regulation of your
country. Please contact your retailers for more detailed information
about the compliance solution in place for disposing of your old
product and used batteries.
Packaging waste must also be collected separately to assure a proper
disposal and recycling.
Please note that proper recycling of the electrical and electronic
equipment and waste batteries will ensure safety of human health and
environment.
AXIUM PRINTER
19
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
7_FCC/IC Compliance
7_1 Federal Communications Commission (FCC) Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the condition that this device does not cause harmful interference.
15.21
CAUTION : This equipment may not be modified, altered, or changed
in any way without signed written permission from “INGENICO”.
Unauthorized modification may void the equipment authorization from
the FCC and will void the “INGENICO” warranty.
15.105(b)
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures :
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
15.19 (a) (3)
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1) This device may not cause harmful interference and
2) This device must accept any interference received, including
interference that may cause undesired operation of the device.
The device complies with FCC radiation exposure limits set forth for
general population. This device must not be co-located or operating in
conjuction with any other antenna or transmitter.
AXIUM PRINTER
20
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
7_2 Industry Canada (IC) Statement.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes:
1) l’appareil ne doit pas produire de brouillage, et
2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Conformément à la réglementation d’Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d’un type et d’un
gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie
Canada.
Dans le but de réduire les risques de brouillage radioélectrique à
l’ intention d’autres utilisateurs, il faut choisir le type d’antenne et
son gain de sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une
communication satisfaisante.
This device complies with ISED radiation exposure limits set forth
general population. This device must not be co-located or operating in
conjunction with any other antenna or transmitter.
8_Troubleshooting
The terminal does not turn on
Check the battery ( is it discharged, is it connected ?)
A full discharged battery can take long charging
time to recover
Connect terminal to terminal power supply or put it on powered
base
AXIUM PRINTER
21
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119
“This Document is Copyright © 2019 by INGENICO Group. INGENICO
retains full copyright ownership, rights and protection in all material
contained in this document. The recipient can receive this document
on the condition that he will keep the document confidential and will
not use its contents in any form or by any means, except as agreed
beforehand, without the prior written permission of INGENICO.
Moreover, nobody is authorized to place this document at the disposal
of any third party without the prior written permission of INGENICO.
If such permission is granted, it will be subject to the condition that
the recipient ensures that any other recipient of this document, or
information contained therein, is held responsible to INGENICO for the
confidentiality of that information.
Care has been taken to ensure that the content of this document is
as accurate as possible. INGENICO however declines any responsibility
for inaccurate, incomplete or outdated information. The contents of
this document may change from time to time without prior notice, and
do not create, specify, modify or replace any new or prior contractual
obligations agreed upon in writing between INGENICO and the user.
INGENICO is not responsible for any use of this device, which would be
non consistent with the present document.
All trademarks used in this document remain the property of their
rightful owners.”
Your contact
www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre
AXIUM PRINTER
21
Copyright© 2019 Ingenico
All rights reserved
900035197 R11 000 03/0119

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